Business System Analyst

Responsibilities: — Collaborate with product owners, product managers, business stakeholders, and subject matter experts to gather, analyze, validate, and document both functional and non-functional requirements, business rules, product requirements, and acceptance criteria. — Convert product goals and business needs into clear, actionable user stories, acceptance criteria, supporting documentation, and technical specifications suitable for Agile delivery teams. — Analyze complex business and technical challenges, existing system logic, dependencies, and identify opportunities to enhance product outcomes, operational performance, and stakeholder experience. — Assist product teams in defining scope, sequencing tasks, and clarifying requirements based on user needs, business value, system dependencies, existing architecture, and enterprise technology direction. — Conduct impact analysis and assessments for proposed product changes to evaluate system dependencies, risks, effort estimates, and traceability needs to support prioritization, backlog refinement, and delivery planning. — Map business data elements to backend data sources using SQL for accurate querying, validation, and source-to-target mapping. — Develop and maintain concise, fit-for-purpose documentation that supports product decisions, Agile delivery, system understanding, and downstream development or testing activities. — Review and provide feedback on vendor designs and deliverables. — Serve as a liaison among product, business, engineering, architecture, and QA teams to clarify requirements, resolve queries, support backlog refinement, and ensure shared understanding of business value, technical scope, and acceptance criteria. — Support Agile delivery teams throughout discovery, sprint planning, development, testing, defect triage, user acceptance testing (UAT), release readiness, and post-release validation. — Ensure product requirements, backlog items, and delivery artifacts comply with BCBSRI policies, standards, and regulatory/compliance requirements such as HIPAA, CMS, and BCBSA. — Perform additional duties as assigned. Requirements: — Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field, or equivalent combination of education and experience. — Three to five years of experience in business analysis, systems analysis, or product delivery, collaborating with business and product teams to define, refine, and document technology solution requirements. — Preferred experience in healthcare payer or health insurance industry. — Experience with Facets or other healthcare payer adjudication systems. — Experience with cloud-based platform integrations including Azure, Google Cloud, and Salesforce. — Experience supporting Agile product delivery including backlog refinement, user story development, acceptance criteria, sprint planning, and collaboration with product owners and cross-functional teams. — Certifications such as CCBA, CBAP, or PMI-PBA, or familiarity with BABOK/IIBA standards. — Knowledge of healthcare regulatory and compliance requirements (HIPAA, CMS, BCBSA, SOC1/SOC2). — Strong ability to elicit, analyze, and document business, user, and product requirements including process flows, user stories, use cases, acceptance criteria, and conceptual data diagrams. — Proficient hands-on SQL skills for data mapping, querying, and validation. — Knowledge of requirements engineering, traceability matrices, and requirements management tools and techniques. — Understanding of Agile delivery practices, software development lifecycles (SDLC), API and batch integration concepts, and modern web-based/client-server application design. — Ability to create clear technical documentation and communicate complex technical concepts to both technical and non-technical stakeholders. — Experience creating and validating Agile delivery artifacts and documentation for downstream teams including developers, QA, deployment, operations, and product stakeholders. — Proficiency with business process modeling and diagramming tools such as Microsoft Visio and Microsoft Office suite. — Strong analytical, critical thinking, and problem-solving skills with business acumen and political savvy. — Excellent written and verbal communication, facilitation, and negotiation skills. — Ability to work effectively with diverse individuals in both individual and group settings. — Strong organizational and time management skills with ability to prioritize and manage shifting deadlines and diverse workflows. Benefits: — Not specified. The position is a contract role with remote work format. No specific city or salary details provided.