Location: Barcelona, Spain; Bordeaux, France; Grenoble, France; Lille, France; Lyon, France; Montpellier, France; Nantes, France; Paris, France; Toulouse, France; Berlin, Germany; Rome, Italy; Atlanta, United States; Austin, United States; Boca Raton, United States; Boston, United States; Chicago, United States; Columbus, United States; Houston, United States; Florida City, United States; Dallas, United States; Detroit, United States; Pondicherry, India; Ahmedabad, India; Delhi, India; Fatorda, India; Hyderabad, India; Mumbai, India; Indianapolis, United States; Bangalore, India; Aachen, Germany; Neuruppin, Germany; Emmen, Switzerland; basel, Switzerland; Zürich, Switzerland
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Coherency Verification Enginee
r
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Responsibilities:
Verify complex digital designs at RTL level according to architecture and design specifications.
Develop and maintain verification environments using SystemVerilog and UVM.
Create, execute, and debug test plans for block-level, subsystem-level, and top-level verification.
Work on the verification of coherent systems, including cache-related functionality and interconnect behavior.
Validate designs involving CHI protocol, cache structures, coherency mechanisms, and system-level interactions.
Run and manage simulations, regressions, and debug failures using industry-standard verification tools.
Apply both formal and dynamic verification methodologies to identify design issues early.
Use scripting languages such as Python, Perl, Bash, or TCL to automate verification flows and regression processes.
Collaborate closely with architecture, design, and verification teams to analyze specifications, clarify requirements, and resolve issues.
Track, document, and communicate verification progress, bugs, coverage status, and technical risks.
Contribute to continuous improvement of verification methodology, tools, and best practices.
Master or PhD
English C1
Industrial experience +8 years
Proficiency in SystemVerilog and UVM
Knowledge of scripting languages (Python, Perl, Bash, TCL) and regression tools
Experience with simulation and simulation tools
Knowledge of revision control methodology and tools (git, svn)
Experience in block level and sub-system or top level verification
Experience with formal and dynamic verification
Strong problem-solving skills and attention to detail
Excellent communication and teamwork abilities
Knowledge of the CHI protocol
Understanding of caches' structure and parameters
Experience in verification of coherent systems
УдалённоBarcelona, Spain; Bordeaux, France; Grenoble, France; Lille, France; Lyon, France; Montpellier, France; Nantes, France; Paris, France; Toulouse, France; Berlin, Germany; Rome, Italy; Atlanta, United States; Austin, United States; Boca Raton, United States; Boston, United States; Chicago, United States; Columbus, United States; Houston, United States; Florida City, United States; Dallas, United States; Detroit, United States; Pondicherry, India; Ahmedabad, India; Delhi, India; Fatorda, India; Hyderabad, India; Mumbai, India; Indianapolis, United States; Bangalore, India; Aachen, Germany; Neuruppin, Germany; Emmen, Switzerland; basel, Switzerland; Zürich, Switzerland
Location: Petten, Netherlands; Pondicherry, India; Aachen, Germany; Abidjan, Côte d'Ivoire; Abu Dhabi, United Arab Emirates; Ahmedabad, India; Berat, Albania; Alexandria, Egypt; Algiers, Algeria; Alkmaar, Netherlands; Almaty, Kazakhstan; Amersfoort, Netherlands; Amman, Jordan; Amsterdam, Netherlands; Antalya, Türkiye; Astana, Kazakhstan; Asunción, Paraguay; Athens, Greece; Atlanta, United States; Augsburg, Germany; Austin, United States; Aya Napa, Cyprus; Bad Homburg, Germany; Baden-Baden, Germany; Baku, Azerbaijan; Bangkok, Thailand; Barcelona, Spain; Batumi, Georgia; Belgrade, Serbia; Bergisch Gladbach, Germany; Berlin, Germany; Bernau, Germany; Bielefeld, Germany; Birmingham, United Kingdom; Bishkek, Kyrgyzstan; Boca Raton, United States; Bolzano, Italy; Bordeaux, France; Boston, United States; Bramsche, Germany; Bratislava, Slovakia; Bromolla, Sweden; Brussels, Belgium; Bryanston, South Africa; Bucharest, Romania; Bucuresti, Romania; Budapest, Hungary; Buenos Aires, Argentina; Cairo, Egypt; Cape Town, South Africa; Cebu City, Philippines; Chemnitz, Germany; Chicago, United States; Santiago, Chile; Beijing, China; Chișinău, Moldova, Republic of; Bogota, Colombia; Colombo, Sri Lanka; Columbus, United States; Copenhagen, Denmark; Costa Rica; Havana, Cuba; Dakar, Senegal; Dallas, United States; Dammam, Saudi Arabia; Darmstadt, Germany; Davao City, Philippines; Delhi, India; Detroit, United States; Mirpur, Bangladesh; Djibouti; Dnipro, Ukraine; Douala, Cameroon; Dresden, Germany; Dubai, United Arab Emirates; Dublin, Ireland; Dusseldorf, Germany; Düsseldorf, Germany; Guayaquil, Ecuador; Emmen, Switzerland; London, United Kingdom; Erevan, Armenia; Essen, Germany; Fatorda, India; Helsinki, Finland; Florida City, United States; Frankfurt, Germany; Freiburg, Germany; Gatineau, Canada; Geoergsmarienhütte, Germany; Görlizt, Germany; Göttingen, Germany; Greifswald, Germany; Grenoble, France; Guadalajara, Mexico; Guatemala
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Continuous Integration & Verification Infrastructure Engineer to join one of our clients' teams. If you're looking for an exciting opportunity to work in a highly technical and innovative environment, this could be the perfect fit for you.
Key Responsibilities
Set up a Continuous Integration flow
Automate and maintain regression test infrastructure
Optimize the use of resources available (Computing, licenses...)
Collaborate with the Design Verification and infrastructure team.
Strong experience with
scripting
and
automation
using
Python, Bash,
or similar scripting languages.
Hands-on experience with
Git and modern Continuous Integration tools
and methodologies.
Proven experience optimizing system resources, including compute environments, licensing systems, and infrastructure utilization.
Solid understanding of
Linux-based environments
and development workflows.
Strong analytical, troubleshooting, and problem-solving skills.
Ability to work effectively in a collaborative, cross-functional engineering environment.
Excellent communication skills and a proactive mindset.
Nice to Have
Experience with Design Verification environments and methodologies.
Knowledge of semiconductor, ASIC, FPGA, or hardware verification workflows.
Experience with CI/CD tools such as Jenkins, GitLab CI/CD, GitHub Actions, or similar platforms.
Familiarity with containerization technologies such as Docker or Kubernetes.
Location: Lagos, Nigeria
Who we are
We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experiences.
We are the place for you, if
You’re excited about technology and the future, and you’re looking for a place to learn and grow. You care a lot about detail and pride yourself in impeccable execution. You are adept at identifying, assessing, mitigating, monitoring and reporting risks, and ensuring controls are working effectively. You are ready to work extremely hard, at a fast pace, to achieve audacious goals. You love to speak up, ask questions, and are comfortable challenging anyone or any idea.
The position
The Verification Officer role involves reviewing and evaluating address verification pictures submitted by sales agents and field verification agents for customers applying for loans, ensuring all submissions meet the company’s verification and compliance standards.
Key Responsibilities
- Review and analyze address verification pictures and reports submitted by sales agents and verification agents.
- Approve or decline verification submissions based on company verification criteria.
- Review verification reports on third-party vendor platforms used by the company.
- Liaise with verification agents and provide them with relevant customer details for verification visits.
- Ensure verification submissions meet GPS, landmark, and image quality requirements.
- Identify inconsistencies or suspicious information and escalate when necessary.
- Ensure verifications are completed within the required turnaround time (TAT).
Requirements
Minimum of 2 years’ experience in field verification, dispatch riding, or a similar role.
Experience in field verification, operations, or related admin/fintech role
Strong attention to detail and ability to spot errors or inconsistencies in reports/images
Ability to review verification photos against set standards (GPS, landmarks, image quality)
Basic understanding of loan/credit verification processes
Good communication skills to liaise with field/sales agents
Ability to use verification tools, dashboards, and mobile/GPS applications
Strong judgment to identify suspicious information and escalate when needed
Ability to work within strict turnaround time (TAT) deadlines
Benefits
What’s in it for you
You’ll receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.
Location: Remote - US
Founded in 2012, Bugcrowd is the preemptive security platform that unifies exposure discovery and assessment, offensive testing, and intelligence shaped by AI and human insight to help organizations avoid, discover, and validate real-world risk. Bugcrowd helps security teams move faster by identifying the exposures that matter most so they can act first and stay ahead of attackers. By combining the power of humans and AI, teams can preempt attack paths and prevent breaches. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others. Visit
www.bugcrowd.com
.
This is a seasoned engineer role in which you lead technical efforts across multiple teams or subsystems, owning system architecture and development across the stack. A Senior Software Engineer drives technical innovation, acts as a mentor and process advocate, driving improvements that scale beyond a single team. You will exercise high discretion over technical decisions and influence department-level business outcomes. You will set the architectural direction for the systems you own, make and document the key design tradeoffs, and provide strong leadership within and across scrum teams to deliver on that vision.
Essential Duties and Responsibilities
Proactively research, prototype, and introduce technologies and system designs for green-field products.
Lead the design of new systems and major changes to existing ones: write design docs, evaluate alternatives, and document tradeoffs and decisions (e.g., ADRs)
Primary IC for green-field product, ensuring long-term code maintainability, readability, and extensibility.
Continuously evolve team processes, driving scalable improvements in delivery, quality, and collaboration.
API & Integration
Design, develop, and maintain scalable and secure APIs, UIs and integration services.
Implement RESTful, RPC, and event-driven APIs/UIs for internal and external systems.
Collaborate with product, data, and platform teams to ensure seamless system interoperability.
Manage API lifecycle including versioning, authentication, monitoring, and performance optimization.
Develop and maintain integration pipelines between SaaS systems, data sources, and third-party applications.
Troubleshoot integration issues, conduct root cause analysis, and implement fixes.
Support continuous improvement through automation, observability, and best practices.
Education, Experience, Knowledge, Skills, and Abilities
5+ years of experience of software development experience
Strong proficiency in TypeScript and modern JavaScript.
Extensive experience with React and JavaScript web development frameworks (Next.js preferred)
Experience with ORM frameworks and relational databases, including data modeling and provenance tracking patterns (Prisma, Drizzle, PostgreSQL)
Experience building long-running, fault-tolerant workflows with durable execution engines (Inngest, Temporal, or similar)
Hands-on experience integrating state-of-the-art LLMs into production systems, including agent design, tool use, and evaluation
Strong understanding of integration patterns, and experiencing building external API integrations (pub/sub, webhook, ETL, etc.).
Excellent debugging, analytical, and problem-solving skills.
Preferred Experience
Bachelor’s degree in Computer Science, Software Engineering, or related field.
Working Conditions and Physical Requirements
The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
Sitting and / or standing - Must be able to remain in a stationary position 50% of the time
Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.
Environment - remote, work-from-home 100% of the time with travel to client sites
Pay Range Disclosure
At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent. The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business.
The national estimate for the current base range for the position of Senior Full Stack Engineer is: $140,400 - $175,500.
This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Culture
At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.
We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.
Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.
At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring.
Disclaimer
This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.
The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).
Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by
law.
Any personal data you submit in connection with your application will be processed in compliance with Bugcrowd's Privacy Policy, which you may review here:
https://www.bugcrowd.com/privacy
.
Equal Employment Opportunity:
Bugcrowd is EOE, Disability/Age Employer.
Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ADA at bugcrowd.com.
Apply at:
https://www.bugcrowd.com/about/careers/
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As Senior Director, Global Total Rewards, you’ll lead the strategy and delivery of compensation, equity, benefits, and related programs across a global technology organization. You’ll guide an approximately eight-person team, partner with senior leaders and cross-functional stakeholders, and help build scalable, equitable programs that support 1Password’s mission to make it safe for everyone to access the information they need.
How we’re using AI today
On the People team, we’re using AI intentionally and responsibly as part of how our work gets done. We’re building a shared foundation of AI confidence and capability with the belief that innovation happens best when we learn and experiment together. From drafting communications and synthesizing feedback to automating workflows across the employee lifecycle, we’re embedding AI into our day-to-day operations and the way we collaborate cross-functionally, helping us move quickly and create space for the human moments that matter most.
This is a remote opportunity within Canada and the US.
What we're looking for:
• Extensive senior-level experience leading global Total Rewards programs, including compensation, equity, benefits, retirement, and executive compensation.
• Experience guiding Total Rewards strategy and operations through significant organizational growth, evolving governance requirements, or preparation for an initial public offering (IPO) and public-company operations.
• Strong experience advising executives, Compensation Committees, and Boards, with the ability to translate complex analysis into clear recommendations and decisions.
• Deep knowledge of equity strategy and governance, including equity ranges, grant programs, refresh programs, share-pool planning, dilution forecasting, and compensation governance.
• Experience building or evolving job architecture, career levels, pay bands, geographic frameworks, and pay equity practices across multiple markets.
• Experience leading or sponsoring large-scale human resources information systems (HRIS), payroll, compensation technology, or enterprise program implementations, including data migration, integrations, testing, controls, and adoption.
• Experience using artificial intelligence (AI), automation, analytics, or scenario modeling to improve Total Rewards insights, scalability, controls, and employee experience.
What you can expect:
• Lead a global Total Rewards strategy that supports business priorities and attracts, rewards, and retains talent across technology, cybersecurity, and other critical areas.
• Lead, coach, and develop a global team while fostering clear communication, effective collaboration, accountability, and thoughtful change management.
• Strengthen governance, controls, documentation, data integrity, and operating practices to support scalable and compliant Total Rewards programs.
• Define the future Total Rewards technology and data ecosystem, including optimization of platforms such as Pave and responsible use of AI, automation, analytics, and self-service capabilities.
• Partner with executive leadership, Finance, Legal, and external advisors on executive compensation strategy, market analysis, incentive design, and Compensation Committee materials.
• Oversee equity strategy, global compensation programs, job architecture, career levels, geographic differentials, pay structures, and pay equity initiatives.
• Set the strategic direction for global benefits, retirement, leave, accommodations, and wellbeing programs while supporting international expansion, acquisitions, audits, regulatory requirements, and operational improvements.
USA-based roles only: The annual base salary for this role is between $230,000 USD and $345,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $191,000 CAD and $287,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
🏝 Generous PTO policy - accrue 2.08 days per month
💖 Company-wide wellness days (1 per quarter)
🌎 Employee-led inclusion and belonging programs and ERGs
🏠 Remote-first environment
🏆 Peer-to-peer recognition through Bonusly
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Hyderabad, India
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Team
The People Services team is the heartbeat of our Global People Operations, driving the employee experience across three of the world’s most iconic local commerce and delivery platforms: Deliveroo, DoorDash, and Wolt. Operating behind the scenes of this massive multi-brand ecosystem, our team delivers seamless, world-class frontline HR support and administrative excellence to thousands of employees and Managers globally. We thrive on operational precision, navigate complex local labor landscapes with ease, and build the scalable HR infrastructure that allows our teams to innovate and grow at speed.
About the Role
We are seeking a proactive and detail-oriented People Services Advisor to join our growing People Operations team in Hyderabad. This is an exciting opportunity to help establish and scale our brand-new India hub during a period of rapid expansion. In this role, you will be the backbone of our frontline HR support, delivering efficient administrative services to employees and managers across the region. As a primary point of contact for HR inquiries, you will ensure a seamless employee experience while maintaining accurate records in full compliance with local labor laws and company policies.
This role offers a hybrid work arrangement, requiring you to be in the Hyderabad office at least 3 days per week and giving you the flexibility to work remotely for the remaining 2 days. You will report to the People Services Manager on the Global People Services team.
What you’ll be doing
Act as a confident and empathetic first line of support for employees, managers and stakeholders, translating complex HR processes into clear, accessible language
Own the ticket escalation process on our case management platform: monitor incoming cases, assess urgency, collaborate with the relevant teams, and escalate complex issues to the appropriate HR specialist or HR Manager where required, managing high volumes efficiently without compromising accuracy or response times
Execute full cycle, end-to-end HR administration while maintaining accurate and up-to-date employee records, ensuring HRIS (Workday) data integrity and confidentiality, including but not limited to:
Onboarding: preparation of employment contracts and new hire documentation, medical insurance registration and new joiner orientation, supporting high-volume hiring and acting as the key point of contact across HR, IT, facilities and hiring managers for a smooth first day
Offboarding: processing resignation and termination paperwork and conducting exit administration
Employee lifecycle: accurately processing high volumes of employee data changes (e.g. job changes, promotions, transfers, salary adjustments) and supporting leave and absence queries
Support payroll preparation, ensuring records are accurate and processed in a timely manner, particularly during high-volume payroll cycles
Prepare HR-related letters, certificates and other documents as required (e.g. employment verification and salary certificates, relieving and experience letters)
Provide accurate and timely reporting on key people metrics and support the preparation of HR data dashboards for relevant teams, to enable data-driven decision-making across the business
Collaborate with Government Relations, COEs, HRBPs, Talent Acquisition and IT on India statutory and regulatory requirements and any other queries on request, proactively keeping stakeholders informed
Stay current with changes and emerging trends in India Labour Law, ensuring all HR administrative activities comply with India Labour Law, company policies and data protection requirements (including the Digital Personal Data Protection Act and GDPR principles)
Identify opportunities to streamline HR administrative processes and contribute to continuous improvement initiatives within the People Services function
Support the development and documentation of HR processes and procedures with a focus on scalability for high-volume periods, identify opportunities to use AI to address inefficiencies, and proactively recommend improvements
Any other tasks as directed by your Line Manager
Requirements
2–3 years’ proven experience in a similar role, preferably in India
Strong understanding of standard HR administration processes and best practices
Foundational knowledge of India Labour Law
Experience using Workday desirable
Great stakeholder management skills, proactively keeping all stakeholders up to date
Excellent organisational skills with a strong ability to manage multiple tasks and priorities
Exceptional attention to detail and accuracy in data entry and document preparation
Strong communication skills (both written and verbal) in English, able to adapt your style depending on the audience
Proficiency in Hindi and/or Telugu is a plus
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Limassol, Cyprus
Spotware is looking for a
Legal Adviser / Compliance Specialist
to join our Legal Department and support legal and compliance matters across an expanding group operating in fintech and financial services.
This role combines commercial legal work with hands-on compliance support. You will work on contracts, corporate matters, counterparty due diligence, data protection, ICT, and regulatory requirements, supporting businesses across technology and brokerage activities in the EU and other jurisdictions.
Requirements
A degree in Law.
Relevant legal experience at a mid-level, typically 3-5 years, gained in-house or within a law firm.
Practical experience drafting and reviewing commercial agreements.
Hands-on experience with compliance, KYC/AML and counterparty due diligence.
Working knowledge of GDPR and practical experience applying it in a commercial or regulated environment.
Experience researching regulatory requirements and applying them to business situations.
Strong written and spoken English, including the ability to draft clear legal documents and communicate advice effectively.
Ability to independently manage routine legal and compliance matters, prioritise competing requests and recognise when escalation is needed.
Strong attention to detail, sound judgement and a practical approach to resolving issues.
Experience in fintech, financial services, brokerage or a technology business serving financial institutions.
Responsibilities
Draft, review and negotiate commercial agreements, including service, technology, licensing, SaaS, supplier and partnership and data processing agreements.
Support the review of ICT and outsourcing arrangements, and assist with related documentation for regulated group entities and financial-institution clients.
Provide day-to-day legal advice to internal teams, identifying risks and proposing practical solutions.
Support corporate matters across group entities, including corporate records, resolutions and coordination with external corporate service providers.
Conduct KYC/AML and counterparty due diligence, including ownership structure reviews, beneficial ownership verification and sanctions screening, escalating concerns where appropriate.
Research legal and regulatory requirements relevant to the group’s activities and help translate findings into practical actions.
Assist with licensing matters, regulatory requests and the preparation of supporting documents in coordination with senior colleagues, relevant compliance teams and external advisers.
Draft and update internal policies, procedures and compliance documentation.
Support the integration of new group entities by reviewing existing agreements, corporate documentation and compliance processes, and helping align them with group standards.
Coordinate with external legal advisers and track ongoing matters, deadlines and required follow-up.
Nice to have
Familiarity with the regulatory environment for Cyprus or EU investment firms.
Experience supporting multiple legal entities or businesses operating across jurisdictions.
Exposure to licensing applications, regulatory submissions or communications with regulators.
Experience supporting acquisitions, legal due diligence or post-acquisition integration.
A relevant AML or compliance qualification.
Benefits
Competitive salary.
Private medical insurance.
Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup.
Support with settling into life in Cyprus, including accommodation, banking, healthcare, and everyday guidance.
Comfortable office environment with fresh fruit every day, treats or pizza on Wednesdays, and snack day on Fridays.
Fair remuneration based on your experience, skills, and level of responsibility.
Welcome Baby Bonus and Baby Box.
Birthday voucher.
Partial compensation for sports activities and wellness initiatives.
Greek language classes.
Location: Almaty, Kazakhstan
Workplace: hybrid
We are looking for an Operations Specialist to manage end-to-end procure-to-pay processes and operational procurement support across digital and offline media teams. This role is focused on ensuring the smooth execution of the full purchasing and contracting lifecycle—from budget verification and purchase request creation to contract coordination, invoice processing, and accurate cost allocation across multiple budget sources.
Please note, this is a temporary position for maternity leave cover.
Key Responsibilities
Managing budget-related activities, including planning, plan-vs.-actual analysis, and budget balance transfers;
Conducting the contractual process and document flow with contractors in coordination with marketing communications managers, legal, and finance departments;
Preparing draft agreements;
Monitoring NDA execution and compliance for new counterparties, as well as tracking the status of existing contracts;
Coordinating contracts with all relevant departments and stakeholders;
Monitoring contract execution, exchanging closing documents (acts), and preparing reports on completed work;
Maintaining documentation records, including sorting, organizing, and archiving documents;
Communicating with counterparties regarding timely payments and document exchange;
Processing payments (including SLOGs and customer development expenses);
Tracking payment statuses;
Ensuring accurate cost allocation and recording in internal systems;
Working with SAP, Oracle, or other internal systems.
Skills, Knowledge & Expertise
Higher education in Economics, Finance, Accounting, Analysis, or Audit;
Experience working with company budgets;
Experience with contracts and basic reporting, including invoices and certificates of work performed;
English language proficiency at B2 level or higher;
Proficiency in office software, including Google Docs, SAP, Oracle, and other internal systems;
Strong attention to detail, responsibility, accuracy, and the ability to work efficiently under tight deadlines.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We are looking for an Application Security Engineer in the AppSec team.
As a Senior Application Security Engineer at inDrive, you will own whole areas of our AppSec program, from security requirements and design reviews to controls that work in production. You will work with product, platform and infrastructure teams on new architecture, AI systems and the security of our apps and services. The role fits a hands-on engineer who reviews code and architecture, leads work across several teams and makes security decisions based on data.
Key Responsibilities
Own one or more areas of the AppSec program end to end, including the plan, the risks and the metrics.
Run security design reviews and threat modeling of new features, services and AI systems, and defend security requirements at the architecture committee.
Assess the security of web, mobile and API applications and find variants of confirmed vulnerabilities across other services.
Coordinate external security assessments and bug bounty findings, from triage and prioritisation with teams to fix verification.
Design secure authentication and authorization between users, services and internal tools together with platform teams.
Choose, pilot and tune security tools, and keep only those that pay off in real findings.
Turn incidents and assessment results into lasting controls, policies and secure defaults for developers.
Consult development teams on complex security issues and take shifts in AppSec duty for Critical and High incidents.
Skills, Knowledge and Expertise
Higher education in IT, preferably in information security.
Knowledge of mobile application security on Android and iOS, client-server trust, app integrity and protection against bots and account takeover.
Deep knowledge of web and API security, including authentication and authorization flaws, SSRF, injections and business logic issues, and the ability to find variants of a vulnerability class across many services.
Strong understanding of identity and access, OAuth 2.0, OIDC, JWT, signing key rotation, mTLS, service-to-service authentication and SSO.
Understanding of security risks of AI systems and LLM agents, such as prompt injection, excessive tool permissions and agent access to sensitive data, and practical use of AI in your own security work.
Practical understanding of cloud-native infrastructure, Kubernetes, containers, API gateways and AWS.
Experience in threat modeling and security design review of new features and architecture.
Understanding of vulnerability management and risk, including severity, SLA, compensating controls and risk acceptance.
Ability to read and review code in at least one language, preferably Golang.
Track record of leading projects with two or more teams from a requirement to a verified fix, and clear written English.
Experience with secrets and key management, rotation and response to credential leaks.
Nice to have
Knowledge of software supply chain security, dependencies, CI/CD pipelines and source control platform hardening.
Experience tuning SAST, DAST and SCA tools for precision and judging a tool by noise and cost per real finding.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 70 700 EUR gross.
Final benefits may vary depending on the location.
Location: Islamabad, Pakistan
Workplace: hybrid
Our AI Customer Support and Safety team is working on many areas including Computer Vision, NLP, RL etc, bringing business value to our products and improving the lives of our customers. Now we are aiming to strengthen several streams and looking for an experienced middle
Machine Learning Engineer
, who will help us in our journey. The primary focus for this position will be automation of the driver verification process, for which experience in
computer vision
is essential.
Key Responsibilities
Develop, deploy, and maintain machine learning models and systems
Conduct in-depth data analysis, preparation, and processing
Contribute to the design of ML systems, focusing on data-related aspects like annotation and processing
Follow established security guidelines and identify potential risks
Collaborate with peers to review and ensure designs are effective, flexible, and reusable
Solve issues and provide feedback for engineering design and delivery processes
Ensure that features are deployed according to requirements and operate without unintended side effects
Create and maintain comprehensive documentation for models and processes
Monitor and support deployed solutions to ensure they meet performance expectations
Actively seek out information and internal solutions to ensure reusability and adoption of common technologies
Our expectations
3+ years of experience in the Field. Previous software engineering experience is preferrable
Strong proficiency in Python and its common data processing frameworks (e.g., for streaming, batch, and asynchronous data).
Strong foundational knowledge in classical machine learning, deep learning, and advanced mathematics.
Familiarity with MLOps principles and experience using MLOps tools for managing the ML model lifecycle.
Experience with backend systems and infrastructure, and a willingness to learn new technologies (like Golang) for integration purposes.
The ability to design solutions using common design patterns and various design tools.
Experience in experiment design and the ability to validate the credibility of information from various sources.
A solid understanding of the business value of delivered features.
Strong problem-solving skills, with an emphasis on using technical facts and reasoning.
Excellent communication and collaboration skills, including active listening and the ability to build consensus.
A strong drive for continuous self-development and a collaborative mindset for contributing to communities.
Ability to balance quality and speed depending on the case, and justify your decision
Ability to explain the background and consequences of your technical decisions to non-technical stakeholders, including product and business managers
English communication skills
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Cairo, Egypt
Workplace: hybrid
Our AI Customer Support and Safety team is working on many areas including Computer Vision, NLP, RL etc, bringing business value to our products and improving the lives of our customers. Now we are aiming to strengthen several streams and looking for an experienced middle
Machine Learning Engineer
, who will help us in our journey. The primary focus for this position will be automation of the driver verification process, for which experience in
computer vision
is essential.
Key Responsibilities
Develop, deploy, and maintain machine learning models and systems
Conduct in-depth data analysis, preparation, and processing
Contribute to the design of ML systems, focusing on data-related aspects like annotation and processing
Follow established security guidelines and identify potential risks
Collaborate with peers to review and ensure designs are effective, flexible, and reusable
Solve issues and provide feedback for engineering design and delivery processes
Ensure that features are deployed according to requirements and operate without unintended side effects
Create and maintain comprehensive documentation for models and processes
Monitor and support deployed solutions to ensure they meet performance expectations
Actively seek out information and internal solutions to ensure reusability and adoption of common technologies
Our expectations
3+ years of experience in the Field. Previous software engineering experience is preferrable
Strong proficiency in Python and its common data processing frameworks (e.g., for streaming, batch, and asynchronous data).
Strong foundational knowledge in classical machine learning, deep learning, and advanced mathematics.
Familiarity with MLOps principles and experience using MLOps tools for managing the ML model lifecycle.
Experience with backend systems and infrastructure, and a willingness to learn new technologies (like Golang) for integration purposes.
The ability to design solutions using common design patterns and various design tools.
Experience in experiment design and the ability to validate the credibility of information from various sources.
A solid understanding of the business value of delivered features.
Strong problem-solving skills, with an emphasis on using technical facts and reasoning.
Excellent communication and collaboration skills, including active listening and the ability to build consensus.
A strong drive for continuous self-development and a collaborative mindset for contributing to communities.
Ability to balance quality and speed depending on the case, and justify your decision
Ability to explain the background and consequences of your technical decisions to non-technical stakeholders, including product and business managers
English communication skills
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Quito, Ecuador
Workplace: remote
We are looking for a Supervisor to act as the single owner of courier and cargo onboarding flows, verification processes, and regulatory compliance for the Delivery Hub in Ecuador.
In this role, you will sit within the Supply department, which builds and protects our supply base across all geographies, and bridge the gap between regulatory rigor, product experience, and funnel conversion. Your job is simple to describe but difficult to execute: build a seamless, compliant onboarding machine that converts leads into active couriers while protecting the business against regulatory risks in Ecuador.
Key Responsibilities
Own the courier and freight registration and verification funnel end-to-end in Ecuador holding final accountability for the aha-moment conversion rate.
Develop the WatchDocs (registration platform) flow with the product team and agree on form configurations for the country.
Monitor funnel metrics, diagnose anomalies, and run drop-off research (surveys, courier calls, field tests with local teams).
Plan and execute WatchDocs data migrations from old to new platforms in Ecuador, tracking impact on registrations and conversion to avoid supply disruption.
Own KYC, identity verification, and document requirements for the Courier and Freight verticals in Ecuador.
Drive compliance platform features with engineering teams and maintain central compliance dashboards.
Represent Delivery Hub in cross-vertical compliance discussions, balancing legal and regulatory risk against funnel performance with data-backed arguments.
Prepare Ecuador for upcoming regulatory changes (e.g., labor and platform reforms) and support new launches in highly regulated environments.
Run supply funnel optimization projects, quantifying business impact (conversion, GMV, Net Revenue) together with analytics.
Own onboarding and compliance streams in quarterly and annual planning, maintaining single-source dashboards and concise decision-oriented materials for senior leadership.
Support the launch of fleet project in Ecuador.
Qualifications
Experience:
4+ years in project management or operations within ride-hailing, delivery, or marketplace platforms in Ecuador. Hands-on experience with registration/onboarding funnels, identity verification (KYC), or regulatory projects in these markets is a strong advantage.
Technical & Data Skills:
Proficiency in SQL (BigQuery) for independent data extraction/validation, experience building BI dashboards (Tableau or similar), and project management tool mastery (Jira, Confluence).
Domain Expertise:
Deep understanding of KYC/identity verification flows and core marketplace metrics (GMV, active supply, done rate, activation, funnel conversion), including local document and verification requirements in Ecuador.
Regulatory-to-Product Translation:
Strong ability to translate complex legal and regulatory mandates in Ecuador. (e.g., labor and platform regulations) into clear product requirements while quantifying their business impact.
Stakeholder & Cross-Cultural Management:
Fluent in Spanish and English; Portuguese is an advantage. Strong communication skills for working with local teams across Ecuador. Confident pushing back on stakeholders with data when proposed requirements threaten conversion.
Mindset:
Extreme end-to-end ownership, pragmatic problem-solving in fast-changing regulatory environments, high execution discipline, and a long-term strategic vision.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, and social impact projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Final benefits may vary depending on the location.
Location: Kuala Lumpur, Malaysia
Workplace: hybrid
We are looking for a Customer Support Specialist to deliver responsive, professional, and high-quality customer support. This role is key in ensuring customer issues are resolved efficiently while providing an excellent service experience across chat, email, and occasional outbound calls.
Key Responsibilities
Handle customer inquiries via live chat and email as primary channels, with occasional outbound calls for follow-ups and verification
Diagnose, troubleshoot, and resolve customer issues accurately and efficiently
Manage returns, exchanges, refunds, and customer complaints in line with company guidelines
Maintain accurate and detailed records of customer interactions in the CRM system
Provide timely updates to customers on case progress and resolution status
Handle complex or unresolved cases by escalating them to the relevant internal teams
Ensure proper escalation of issues for investigation and resolution
Gather and escalate customer feedback to support continuous improvement
Maintain high standards of professionalism, empathy, and service quality in all interactions
Support the achievement of CSAT and other performance KPIs
Able to work on site
Skills, Knowledge and Expertise
Minimum 1 year of experience in Customer Service, Technical Support, or Contact Center environment
Minimum Diploma in any field
Strong typing skills with high accuracy for real-time case handling
Ability to multitask and manage 3 to 5 live chat conversations simultaneously
Comfortable working in a fast-paced environment with frequent updates and changes
Strong communication skills, both written and verbal
Good problem-solving and troubleshooting abilities
Experience using CRM systems or support tools is an advantage
Strong sense of accountability, ownership, and customer focus
Reliable with strong attendance and punctuality record
Flexibility to be assigned to support different regions on an ad hoc basis
Languages: Bahasa( Indonesian), Malay and English are needed.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
Our AI Customer Support and Safety team is working on many areas including Computer Vision, NLP, RL etc, bringing business value to our products and improving the lives of our customers. Now we are aiming to strengthen several streams and looking for an experienced middle
Machine Learning Engineer
, who will help us in our journey. The primary focus for this position will be automation of the driver verification process, for which experience in
computer vision
is essential.
Key Responsibilities
Develop, deploy, and maintain machine learning models and systems
Conduct in-depth data analysis, preparation, and processing
Contribute to the design of ML systems, focusing on data-related aspects like annotation and processing
Follow established security guidelines and identify potential risks
Collaborate with peers to review and ensure designs are effective, flexible, and reusable
Solve issues and provide feedback for engineering design and delivery processes
Ensure that features are deployed according to requirements and operate without unintended side effects
Create and maintain comprehensive documentation for models and processes
Monitor and support deployed solutions to ensure they meet performance expectations
Actively seek out information and internal solutions to ensure reusability and adoption of common technologies
Our expectations
3+ years of experience in the Field. Previous software engineering experience is preferrable
Strong proficiency in Python and its common data processing frameworks (e.g., for streaming, batch, and asynchronous data).
Strong foundational knowledge in classical machine learning, deep learning, and advanced mathematics.
Familiarity with MLOps principles and experience using MLOps tools for managing the ML model lifecycle.
Experience with backend systems and infrastructure, and a willingness to learn new technologies (like Golang) for integration purposes.
The ability to design solutions using common design patterns and various design tools.
Experience in experiment design and the ability to validate the credibility of information from various sources.
A solid understanding of the business value of delivered features.
Strong problem-solving skills, with an emphasis on using technical facts and reasoning.
Excellent communication and collaboration skills, including active listening and the ability to build consensus.
A strong drive for continuous self-development and a collaborative mindset for contributing to communities.
Ability to balance quality and speed depending on the case, and justify your decision
Ability to explain the background and consequences of your technical decisions to non-technical stakeholders, including product and business managers
English communication skills
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
You will lead analytics for the
Services
cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas:
Watchdocs
(driver document verification and work with the compliance base),
Trust & Safety
(everything related to trust and safety in rides — incidents and safety features),
Customer Support
(both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance),
Customer Experience
(Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and
Antifraud
(protecting rides, transactions, ratings, and more from abuse across inDrive).
You will build and manage a team that partners closely with
product, operations, support, and compliance
to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction.
In this role, you will act as a
strategic partner
to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform.
Key Responsibilities
Own the
analytics strategy and roadmap
for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership
Build, grow, and develop a
team of 11+
(analysts) — hiring, mentoring, and setting quality standards across the cluster
Lead
Antifraud analytics
: detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives
Drive
Trust & Safety analytics
: measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers
Oversee
Customer Support analytics
: assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance
Lead
CX analytics
: connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions
Guide
Watchdocs analytics
: the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience
Define and
standardize metrics, definitions, and monitoring
across the cluster; ensure data quality in partnership with DWH, DS, and Engineering
Establish best practices in
experimentation (A/B testing), causal inference, forecasting, and effect measurement
across the team
Partner cross-functionally at the
company level
(Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders
Skills, Knowledge and Expertise
6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses
2+ years of people management, leading teams of 10+ people, including other managers or team leads
Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference)
Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience
Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level
Proficiency in BI tools (Tableau, Looker, Redash, or similar)
Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences
English proficiency at B2 or higher for international collaboration
Nice to Have
Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance
Experience with fraud / risk modeling, anomaly detection, or safety analytics
Familiarity with text / sentiment analysis for customer-feedback data
Experience scaling analytics across multiple countries and verticals
Why join us
Help us challenge injustice by creating fair choices for millions of people across 48 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from EUR 90 700 gross
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
You will lead analytics for the
Services
cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas:
Watchdocs
(driver document verification and work with the compliance base),
Trust & Safety
(everything related to trust and safety in rides — incidents and safety features),
Customer Support
(both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance),
Customer Experience
(Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and
Antifraud
(protecting rides, transactions, ratings, and more from abuse across inDrive).
You will build and manage a team that partners closely with
product, operations, support, and compliance
to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction.
In this role, you will act as a
strategic partner
to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform.
Key Responsibilities
Own the
analytics strategy and roadmap
for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership
Build, grow, and develop a
team of 11+
(analysts) — hiring, mentoring, and setting quality standards across the cluster
Lead
Antifraud analytics
: detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives
Drive
Trust & Safety analytics
: measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers
Oversee
Customer Support analytics
: assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance
Lead
CX analytics
: connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions
Guide
Watchdocs analytics
: the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience
Define and
standardize metrics, definitions, and monitoring
across the cluster; ensure data quality in partnership with DWH, DS, and Engineering
Establish best practices in
experimentation (A/B testing), causal inference, forecasting, and effect measurement
across the team
Partner cross-functionally at the
company level
(Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders
Skills, Knowledge and Expertise
6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses
2+ years of people management, leading teams of 10+ people, including other managers or team leads
Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference)
Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience
Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level
Proficiency in BI tools (Tableau, Looker, Redash, or similar)
Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences
English proficiency at B2 or higher for international collaboration
Nice to Have
Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance
Experience with fraud / risk modeling, anomaly detection, or safety analytics
Familiarity with text / sentiment analysis for customer-feedback data
Experience scaling analytics across multiple countries and verticals
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
As
Senior Product Manager – Identity & Growth
, you will lead the end-to-end vision, strategy, and execution for our registration and authorization funnels—balancing seamless conversion against fraud prevention, security, and strict global compliance (GDPR, data privacy, and localization).
Partnering cross-functionally with Design, Engineering, Security, and executive stakeholders, you will align complex product roadmaps and own the domain’s unit economics, optimizing critical operational costs like SMS/OTP without compromising verification rates.
Combining deep analytical expertise in session stitching and high-frequency A/B testing with a risk-based onboarding approach, you will champion high-converting, compliant, and cost-effective identity experiences that fuel sustainable growth.
Key Responsibilities
Boost sign-up and login conversion rates by designing smart onboarding flows that keep user friction low while keeping fraud and security risks under control.
Partner with design and research teams to create simple, accessible, and intuitive user experiences that prevent drop-offs.
Bring business, engineering, and security teams together to build, align, and execute complex product roadmaps.
Take ownership of domain costs—building financial models and finding ways to cut expensive communication costs (like SMS/OTP) while keeping completion rates high.
Stay ahead of technical debt, project risks, and data privacy laws (like GDPR and local localization rules) by designing compliant flows that don't hurt conversion.
Use advanced analytics including session stitching and high-frequency A/B testing—to deeply understand user behavior across platforms and continually optimize performance.
Skills, Knowledge and Expertise
3+ years in Product Management within high-volume Marketplaces, Ride-hailing, FinTech or E-commerce.
Ability to critically evaluate design layouts from a conversion perspective.
Knowledge of how authentication works, including various delivery/communication channels (SMS, WhatsApp, Push, Passkeys) and their cost/conversion trade-offs.
Base-level understanding of microservices architecture and how backend services interact with each other.
Proven experience managing a continuous pipeline of concurrent experiments and conducting independent, rigorous post-analysis. You must be able to evaluate tests beyond primary conversion steps, measuring downstream impact (conversion to first ride, GMV), long-term retention, and critical guardrail metrics (fraud rates, cost per verification).
Proven ability to manage complex dependencies, align 5+ departments, handle risk evaluation.
Professional working proficiency in English (B2/C1+).
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 70 700 EUR gross
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
We are looking for a
Project Manager, Courier Onboarding & Compliance
to act as the single owner of courier and cargo onboarding flows, verification processes, and regulatory compliance across the Delivery Hub.
In this role, you will sit within the Supply department — which builds and protects our supply base across all geographies — and bridge the gap between regulatory rigor, product experience, and funnel conversion. Your job is simple to describe but difficult to execute: build a seamless, compliant onboarding machine that converts leads into active couriers while protecting the business against regulatory risks across diverse international markets.
Key Responsibilities
Own courier & freight onboarding & registration
Own the registration and verification funnel end-to-end, holding final accountability for the aha-moment conversion rate.
Develop the WatchDocs (registration platform) flow in close partnership with the product team and agree on per-country form configurations.
Monitor funnel metrics, diagnose anomalies, and run drop-off research (surveys, courier calls, field tests with local teams).
Drive platform migrations & scalability
Plan and execute WatchDocs data migrations from old to new platforms on a country-by-country basis.
Track migration impact on registrations and overall conversion, ensuring smooth transitions without supply disruption.
Lead supply compliance & risk management
Own KYC, identity verification, and document requirements for the Courier and Freight verticals, driving final accountability for the share of compliant GMV.
Drive compliance platform development with the engineering team and maintain central compliance dashboards.
Drive compliance platform features with engineering teams.
Represent Delivery Hub in cross-vertical & regulatory initiatives
Act as the primary advocate for Delivery Hub in cross-vertical compliance discussions, balancing legal and regulatory risk against funnel performance with data-backed arguments.
Prepare markets for upcoming regulatory changes (e.g., labor reforms in Kazakhstan, Colombia) and support new market launches in highly regulated environments.
Drive optimization projects & operating rhythm
Run supply funnel optimization projects, quantifying business impact (conversion, GMV, Net Revenue) in coordination with analytics.
Own onboarding and compliance streams in quarterly/annual planning, maintaining single-source dashboards and concise decision-oriented materials for senior leadership.
Qualifications
Experience:
4+ years in project management or operations within ride-hailing, delivery, or marketplace platforms. Hands-on experience with registration/onboarding funnels, identity verification (KYC), or regulatory projects is a strong advantage.
Technical & Data Skills:
Proficiency in SQL (BigQuery) for independent data extraction/validation, experience building BI dashboards (Tableau or similar), and project management tool mastery (Jira, Confluence).
Domain Expertise:
Deep understanding of KYC/identity verification flows and core delivery marketplace metrics (GMV, active supply, done rate, activation, funnel conversion).
Regulatory-to-Product Translation:
Strong ability to translate complex legal and regulatory mandates into clear product requirements while quantifying their business impact.
Stakeholder & Cross-Cultural Management:
Fluent in English with strong cross-cultural communication skills (working with local teams across Central Asia, Africa, LatAm, and South Asia). Confident pushing back on stakeholders with data when proposed requirements threaten conversion.
Mindset:
Extreme end-to-end ownership, pragmatic problem-solving in fast-changing regulatory environments, high execution discipline, and a long-term strategic vision.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
УдалённоPetten, Netherlands; Pondicherry, India; Aachen, Germany; Abidjan, Côte d'Ivoire; Abu Dhabi, United Arab Emirates; Ahmedabad, India; Berat, Albania; Alexandria, Egypt; Algiers, Algeria; Alkmaar, Netherlands; Almaty, Kazakhstan; Amersfoort, Netherlands; Amman, Jordan; Amsterdam, Netherlands; Antalya, Türkiye; Astana, Kazakhstan; Asunción, Paraguay; Athens, Greece; Atlanta, United States; Augsburg, Germany; Austin, United States; Aya Napa, Cyprus; Bad Homburg, Germany; Baden-Baden, Germany; Baku, Azerbaijan; Bangkok, Thailand; Barcelona, Spain; Batumi, Georgia; Belgrade, Serbia; Bergisch Gladbach, Germany; Berlin, Germany; Bernau, Germany; Bielefeld, Germany; Birmingham, United Kingdom; Bishkek, Kyrgyzstan; Boca Raton, United States; Bolzano, Italy; Bordeaux, France; Boston, United States; Bramsche, Germany; Bratislava, Slovakia; Bromolla, Sweden; Brussels, Belgium; Bryanston, South Africa; Bucharest, Romania; Bucuresti, Romania; Budapest, Hungary; Buenos Aires, Argentina; Cairo, Egypt; Cape Town, South Africa; Cebu City, Philippines; Chemnitz, Germany; Chicago, United States; Santiago, Chile; Beijing, China; Chișinău, Moldova, Republic of; Bogota, Colombia; Colombo, Sri Lanka; Columbus, United States; Copenhagen, Denmark; Costa Rica; Havana, Cuba; Dakar, Senegal; Dallas, United States; Dammam, Saudi Arabia; Darmstadt, Germany; Davao City, Philippines; Delhi, India; Detroit, United States; Mirpur, Bangladesh; Djibouti; Dnipro, Ukraine; Douala, Cameroon; Dresden, Germany; Dubai, United Arab Emirates; Dublin, Ireland; Dusseldorf, Germany; Düsseldorf, Germany; Guayaquil, Ecuador; Emmen, Switzerland; London, United Kingdom; Erevan, Armenia; Essen, Germany; Fatorda, India; Helsinki, Finland; Florida City, United States; Frankfurt, Germany; Freiburg, Germany; Gatineau, Canada; Geoergsmarienhütte, Germany; Görlizt, Germany; Göttingen, Germany; Greifswald, Germany; Grenoble, France; Guadalajara, Mexico; Guatemala
География найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Hyderabad, India; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Limassol, Cyprus; Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup