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Location: Remote About the Team At Netlify, we’re a remote-first, globally distributed company with 120+ employees working across 13 countries around the world. Together, we’re building the platform for building and shipping web apps, with a mission to help anyone bring their ideas to the web. As a Talent Partner, you’ll play a key role in bringing in the people who will shape Netlify’s next stage of growth. You’ll partner closely with hiring leaders to help them make thoughtful, high-quality hiring decisions and will be deeply embedded in understanding this evolving job market and what makes not only great talent, but folks who align with Netlify’s mission.  With our team, you’ll recruit across a wide variety of teams and talent markets, owning the full recruiting lifecycle and partnering closely with leaders across Sales, Marketing, Engineering, Product, Finance and other functions. Rather than specializing in one area, you’ll build context quickly, learn what great talent looks like across different parts of the business, and help us find and hire exceptional people. We’ve already built a number of our own tools and workflows on Netlify to make our day-to-day work better, and we’re continuing to experiment with how AI can create even more leverage. With our team, you’ll be using the same platform you’re helping grow the team behind by shipping tools that improve your own work, experimenting with new ways of working, and contributing to how we continue to evolve how we hire. What You'll Do Own full-cycle recruiting across a broad mix of functions -  GTM, G&A, and R&D - from intake through accepted offer, without needing a sourcer, coordinator, or ops partner to be effective Run search kickoffs, define and calibrate candidate profiles in partnership with hiring managers, and establish your own search strategy rather than waiting for one to be handed to you Independently develop proactive sourcing approaches for each search and build pipelines of passive talent while continuing to cultivate talent for difficult-to-fill roles and future hiring needs Conduct recruiter screens and develop a clear, evidenced point of view on candidates - sending hiring managers slates with real recommendations Own weekly search meetings with hiring managers: bring funnel data, market feedback, and a perspective on what's working and what isn't; diagnose problems and propose changes rather than just reporting that pipeline is light Act as a trusted talent advisor to hiring managers as you partner with them on their searches,  bringing market insight, recruiting expertise, and thoughtful pushback when it will lead to a stronger hiring decision Partner across the People Team on talent strategy, workforce and organizational planning with HR Business Partners, and with People Operations on scalable solutions and processes. Manage offers and candidate closing end-to-end, while delivering a responsive, thoughtful, and high-touch candidate experience throughout every stage of the process -  including for candidates we ultimately don't hire Use recruiting metrics such as funnel conversion, time to fill, time to hire, sourcing performance, and candidate feedback to identify patterns, inform decisions, and continuously improve how we hire Design and build AI-assisted and vibe-coded recruiting workflows, evaluate them critically, and identify new opportunities to create leverage - without waiting to be assigned an automation project What You'll Bring Enough full-cycle recruiting reps to operate independently from day one - you've had several years of experience personally run intake, sourced, screened, managed HM relationships, and closed candidates across multiple simultaneous searches A track record of encountering unfamiliar roles or functions and figuring out how to recruit them effectively, rather than defaulting to a narrow specialty A history of sourcing and engaging passive candidates, ideally at companies where the logo wasn't doing most of the recruiting for you - you've had to create interest, not just harvest it Demonstrated ability to partner with hiring managers by running search meetings, interpret and pushing back on feedback, recognizing when calibration is off, and owning the relationship Experience using funnel data to change your behavior - when four candidates get rejected, your instinct is to investigate why, not to source a fifth You can execute quickly across a high volume of searches while maintaining a high bar for quality, balancing speed with the judgment needed to find the right talent for highly specialized roles. Experience working with imperfect infrastructure - you've operated without a dedicated sourcer, coordinator, or mature ops team and made it work A history of noticing broken or inefficient workflows and doing something about them, whether through AI tools, automation, process changes, or creative problem-solving - you've improved something without being told to Strong organization and communication skills, with the ability to keep multiple searches, stakeholders, candidates, and decisions moving in a distributed environment without sacrificing the details or the human experience Proficiency with an ATS and the broader recruiting toolset (we use Greenhouse), and comfort experimenting with AI-powered tools to meaningfully improve recruiting quality or throughput We don't require educational qualifications for the role - we're interested in the experience, judgment, and skills you've developed through your work. This Role is a Great Fit If You care deeply about the people behind every application and recognize that looking for a new role is a meaningful decision in someone’s life. You lead with empathy, communicate openly, and follow through on what you say you’ll do. Whether someone joins Netlify or not, you want them to feel that their time was respected, they were treated with care, and they had a thoughtful experience with us. You're energized by functional variety. An unfamiliar finance role or a senior engineering search doesn't become "that's not my specialty." You get curious, ask good questions, and figure it out You work well in an environment that resets every few months. Priorities shift, reqs change, and that doesn't throw you -  you reorient and keep moving You can move fluidly between sourcing, candidate conversations, hiring-manager partnership, data, and operational details while keeping communication clear in a remote, async environment You approach recruiting as a strategic partnership with the business by understanding what teams need, bringing a strong recruiting perspective, and helping hiring leaders make decisions that strengthen their teams. You're the kind of recruiter who, when something isn't working, investigates rather than simply escalating. When you're recruiting for something unfamiliar, you ask the right questions, build context quickly, and develop a point of view before moving the search forward You've noticed inefficient systems before and done something about them. You don't need to arrive with a portfolio of automations, but you have a pattern of seeing a problem, getting curious, and experimenting your way to something better Applying Not sure you meet 100% of our qualifications? Please apply anyway! When applying please include: A resume or short listing of your job history & skills (link to a LinkedIn profile would be fine). We appreciate a cover letter explaining why you would enjoy working in this role at Netlify to get to know you a bit better, though this is not required and will not impact your application. Our mission is to “build a better web” and that cannot be done without a diversity of skill sets, backgrounds and thoughts. Of everything we've ever built at Netlify, we are most proud of our team. Netlify is an Equal Opportunity Employer. We are devoted to building a team of people with diverse backgrounds and lifestyles. Driving equality empowers our team, enables us to innovate, and helps us maintain a more inclusive environment. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy status, or any other differences. If we can do anything to provide a better interview, i.e. accommodate a disability, then please let us know by emailing accommodations@netlify.com . About Netlify Netlify is the most popular way to build, deploy, and scale modern web applications, empowering everyone from fast moving solo developers to enterprise teams. Millions of developers and organizations rely on Netlify as their platform of choice for composing web applications that are production ready, performant, and flexible. Now, as we embrace the next era of software development, we are embedding the same fluid, intuitive experience into the Agent Experience (AX), making it just as simple for intelligent agents to understand, interact with, and act on our platform as it is for developers. Whether your user is human or machine, Netlify ensures the path from idea to URL is seamless, fast, and deeply reliable. We are a Series D company that has raised over $200M from investors such as Andreessen Horowitz, Kleiner Perkins, EQT, Bessemer, BOND, and Menlo Ventures. As a fully distributed company, we aim to create a company culture where the best idea can come from anywhere and strive to be thoughtful, compassionate, and collaborative in our work. If this sounds like something you’d like to be part of, we’re excited to connect with you! At Netlify, we are committed to a compensation philosophy that prioritizes fairness and equity, positions our employee compensation competitively in the market, recognizes and rewards performance, and takes a comprehensive approach to our rewards package. We anchor our compensation philosophy on a market-based approach, therefore salary ranges may differ depending on the labor cost in a particular location. The salary provided is in addition to robust benefits and participation in Netlify’s equity plan. Our hiring range for this role is targeted at $97,000 - $150,000 for most US-based locations and $95,000 - $143,000 CAD for most Canada-based locations. Candidates in premium markets should consult with their Talent Acquisition partner regarding location-based ranges, as they may be higher or lower than the average US range listed. The starting pay will be determined based on multiple factors, including expertise and skills, market demands, experience, internal equity, and applicable geographic location. These compensation packages and ranges are subject to change and may be modified in the future.

Location: Los Angeles Workplace: OnSite 🏛️ About our client Our client is a boutique law firm based in Tarzana, California, specializing in estate planning, trust administration, elder law, and probate. The firm helps individuals and families navigate important and often emotionally challenging legal matters. Its approach is built around empathy, trust, and personalized client care. The team combines high professional standards with a relaxed, collaborative, and supportive working environment. 🎯 About the role Our client is looking for a Legal Intake Specialist to become the first point of contact for prospective clients, ensuring every person feels heard, supported, and confident from their very first interaction with the firm. You will start with administrative and team support while you learn the firm's practice areas and systems, and over your first several months you will grow into full client intake. This role is ideal for someone with strong communication skills, emotional intelligence, and a genuine passion for helping people. You don't need a legal background — the firm provides comprehensive training on its practice areas, systems, and workflows. Key Responsibilities: 🤝 Client Interaction & Intake • Serve as the first point of contact for prospective clients via phone, email, and text. • Conduct initial conversations, ask thoughtful follow-up questions, and understand clients' legal needs. • Explain the firm's services, processes, and next steps in a clear and reassuring way. • Provide a calm, empathetic, and professional experience, especially when communicating with people facing stressful or sensitive situations. 📝 Data Collection & Documentation • Follow established scripts, intake protocols, and AI-powered workflows to collect accurate information. • Document client details, key facts, and relevant case information in the firm's systems. • Handle confidential personal, medical, and financial information with care and discretion. • Maintain accurate, organized, and attorney-ready intake records. 📅 Coordination & Communication • Schedule initial calls and consultations with attorneys or paralegals. • Match prospective clients with the appropriate attorney and practice area. • Communicate client needs, urgency, and relevant details to the legal team. • Escalate complex or time-sensitive matters when necessary. 💬 Client Management & Follow-up • Manage the intake process from the first inquiry through client engagement. • Track prospective clients and proactively follow up on pending matters. • Build trust through thoughtful communication without applying high-pressure sales tactics. • Ensure consistent and reliable follow-through throughout the client journey. ⚙️ Administrative & Operational Support • Manage intake forms, engagement documents, and onboarding materials. • Maintain organized digital files, including scanning, filing, and document naming. • Support the intake team and cross-train with colleagues to ensure smooth daily operations. • Contribute ideas to improve intake processes and the overall client experience. 🧩 Requirements • Previous client-facing experience in customer service, hospitality, school admissions, healthcare, senior care, social services, or legal environments. • Strong emotional intelligence, patience, and the ability to communicate calmly with people experiencing stress, grief, or uncertainty. • Excellent verbal and written communication skills, including clear, friendly phone communication. • Strong typing and note-taking skills, including the ability to document information during phone conversations. • Comfortable working with Mac computers and learning new technologies, including AI-powered tools. • Organized and eager to learn, with strong attention to detail, initiative, and dependable follow-through. • Openness to feedback, willingness to learn, and ability to ask for help when needed. • High school diploma or equivalent. • Ability to commute to the Tarzana office within approximately 30 minutes during weekday rush hour. No previous law firm experience is required! Full training is provided, starting with hands-on guidance from the existing intake team. ⭐ Nice to have • Experience in estate planning, elder law, probate, or trust administration. • Familiarity with Clio or other CRM / case management systems. • Experience with VOIP phone systems and structured, script-based workflows. • Educational background in social work, psychology, or communications. 🎁 What our client offers • Compensation: $22–26 per hour, depending on experience. • 401(k) matching and profit sharing. • $300 monthly contribution toward group health insurance. • Paid holidays. • Office closure between Christmas and New Year's. • Comprehensive onboarding and hands-on training. • A supportive, collaborative, and drama-free team. 📍 Location & Work Format Tarzana, CA, USA — fully in-office. Schedule: Full-time.

We are now hiring a Head of Talent to partner with our Founders to hire the best recruiters on earth, shaping the teams that deliver in mission-critical environments, and upholding standards and expectations across the company. You will Spot and win exceptional talent.

Location: United Kingdom Workplace: remote *ALL CANDIDATES MUST BE LOCATED IN THE UNITED KINGDOM* About Intermedia: Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Culture at Intermedia is built on teamwork and transparency.  We hold each other accountable and always have each other’s back! Are you ready to dive into the world of DevOps and make a tangible impact? About the Role: The Unite Services & Unite Integrations teams build and operate the backend platforms that power the Unite app (messenger) and integrations ecosystem. This includes: Integration APIs and microservices Multi-region Kubernetes clusters (cloud & on‑prem) CI/CD and GitOps tooling (GitHub-centric) Internal Developer Platform (IDP) components Critical shared infrastructure (RTE, Redis, Harbor, Consul, Chart Museum, API Gateway, etc.) We are looking for a Team Lead DevOps Engineer to take over the hands‑on technical and leadership scope: owning reliability, security, and operational efficiency for Unite Services & Unite Integrations, while leading a small DevOps team. You will be the go‑to person for Kubernetes, GitHub-based CI/CD, disaster recovery, security hardening, and platform-wide DevOps practices. What you will be doing: Team Leadership & Ownership Lead and grow a small DevOps engineering team supporting Unite Services and Unite Integrations. Drive team planning and execution across operational efficiency, security, reliability, and platform maturity epics (e.g., quarterly OKRs/initiatives). Provide technical mentorship on Kubernetes, GitHub, CI/CD, and cloud infrastructure. Collaborate closely with Engineering, SRE, Security, and Ops on roadmap, incident resolution, and cross-team initiatives. Platform Operations (UST / Unite Services / Integrations) Own the operational health of Unite Services and Unite Integrations: Lead production deployments and release processes for backend services (e.g., Unite Notifications, integrations platform, Salesforce-related services). Oversee multi-environment support (DEV/QA/PROD and special environments like RTE). Kubernetes, Cloud & On‑Prem Infrastructure Operate and evolve Kubernetes clusters (cloud and on‑prem), including: Cluster upgrades and migration playbooks Ingress/Nginx and service mesh / networking changes Resource/capacity optimization (CPU throttling, scaling, etc.) Manage supporting infrastructure for Unite platforms: Redis, Consul, Harbor, Chart Museum, API gateways, message queues (e.g., RabbitMQ) Contribute to and adopt Internal Developer Platform (IDP) capabilities (e.g., API Gateway, Apache Flink management, Crossplane-based infrastructure). CI/CD, GitOps & Tooling Lead migration and consolidation of repos and pipelines to GitHub (from TFS/Azure DevOps and others). Design, implement, and maintain GitHub-based CI/CD: GitHub Actions workflows Self-hosted GitHub runners (including K8s-based and Windows runners) Versioning and branching strategies Introduce and maintain GitOps practices for infrastructure and application deployments. Automate repetitive tasks and operational workflows via scripting and infrastructure-as-code. Security, Compliance & Reliability Drive security initiative epics (e.g., Ransomware preparedness, vulnerability remediation like Redis Lua RCE, tagging in Qualys/CrowdStrike). Work with Security to design and implement: Rate limiting, WAF rules, and API protection (e.g., Cloudflare for SCIM and public APIs) Secrets management and secure configuration Define and execute disaster recovery and ransomware recovery strategies for UST / Unite Services / Integrations. Improve reliability and quality of platforms via SLIs/SLOs, operational runbooks, and post-incident improvements. Observability, Incident Management & Runbooks Own observability for Unite Services and Unite Integrations: Metrics, logs, traces (e.g., Prometheus, Grafana, ELK, etc.) Dashboards for capacity (Kubernetes CPU usage, throttling, etc.) and error budgets Lead incident response for platform issues: Triage, mitigation, communication, and follow-up actions Coordination with product/engineering teams during outages Create and maintain detailed runbooks and recovery procedures, especially for: RTE environment, K8s clusters, Harbor, Consul, Chart Museum Disaster recovery and ransomware scenarios Documentation & Process Produce and maintain clear, actionable documentation: Infrastructure design and configuration CI/CD and GitOps processes Recovery and maintenance procedures RFCs for new platform capabilities (e.g., API Gateway, Apache Flink) Contribute to process improvements in CI/CD, deployment strategies, and developer experience. Help define and maintain product maturity models for Unite Integrations and related platforms. What you will bring to the role: Technical Skills Strong background in platform / DevOps engineering for complex distributed systems. Deep understanding of infrastructure components: compute, networking, storage, DNS, certificates, load balancing, and how they interact. Kubernetes & Containers Deep knowledge of Kubernetes (cluster operations, upgrades, scaling, security, ingress, RBAC). Experience with Docker/containerization in production. Cloud & On‑Prem Solid experience with at least one major cloud provider (Azure preferred; AWS or GCP a plus). Comfort working in hybrid environments (cloud + on‑prem). CI/CD & GitHub Strong experience designing and running CI/CD pipelines. Hands-on with GitHub Actions and self-hosted runners (including scaling and security). Experience with other CI/CD tools (Azure DevOps, GitLab, ArgoCD) is a plus. Infrastructure as Code & Automation Proficiency with IaC tools (Terraform, Crossplane, Helm, etc.). Strong scripting/coding skills (e.g., Python, Go, Bash, PowerShell) to automate complex operational workflows. Config Management Experience with tools like Ansible, Chef, or similar for configuration management and automation. Observability & Monitoring Experience with Prometheus, Grafana and centralized logging stacks (e.g., ELK, Splunk or similar). Ability to build meaningful dashboards and alerts, and interpret telemetry to drive improvements. Security & Compliance Understanding of security best practices across network, infrastructure, and application layers. Experience with WAFs, rate limiting, vulnerability management tools (e.g., Qualys, CrowdStrike) is a plus. Leadership & Collaboration Proven experience leading DevOps / platform teams or being a strong technical lead. Ability to mentor engineers and raise the technical bar for the team. Experience leading small/medium-sized projects using Agile/Scrum or similar methodologies. Strong communication skills, able to translate technical constraints into clear options and decisions for stakeholders. Demonstrated ability to own outcomes: from design through implementation, rollout, and ongoing operations. Strong troubleshooting skills and calm under pressure during incidents. Nice to Have Experience defining or implementing Internal Developer Platforms. Experience with API Gateway and stream processing platforms (e.g., Apache Flink). Background in ransomware preparedness, disaster recovery planning, or business continuity for critical systems. Experience operating systems at multi-region or multi-tenant scale. Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: Portugal Workplace: remote *ALL CANDIDATES MUST BE LOCATED IN PORTUGAL* About Intermedia: Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Culture at Intermedia is built on teamwork and transparency.  We hold each other accountable and always have each other’s back! Are you ready to dive into the world of DevOps and make a tangible impact? About the Role: While primarily remote , this role requires occasional visits to the office in Coimbra. We plan to open offices in Aveiro and Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork. The Unite Services & Unite Integrations teams build and operate the backend platforms that power the Unite app (messenger) and integrations ecosystem. This includes: Integration APIs and microservices Multi-region Kubernetes clusters (cloud & on‑prem) CI/CD and GitOps tooling (GitHub-centric) Internal Developer Platform (IDP) components Critical shared infrastructure (RTE, Redis, Harbor, Consul, Chart Museum, API Gateway, etc.) We are looking for a Sr. DevOps Engineer, Team Lead to take over the hands‑on technical and leadership scope: owning reliability, security, and operational efficiency for Unite Services & Unite Integrations, while leading a small DevOps team. You will be the go‑to person for Kubernetes, GitHub-based CI/CD, disaster recovery, security hardening, and platform-wide DevOps practices. What you will be doing: Team Leadership & Ownership Lead and grow a small DevOps engineering team supporting Unite Services and Unite Integrations. Drive team planning and execution across operational efficiency, security, reliability, and platform maturity epics (e.g., quarterly OKRs/initiatives). Provide technical mentorship on Kubernetes, GitHub, CI/CD, and cloud infrastructure. Collaborate closely with Engineering, SRE, Security, and Ops on roadmap, incident resolution, and cross-team initiatives. Platform Operations (UST / Unite Services / Integrations) Own the operational health of Unite Services and Unite Integrations: Lead production deployments and release processes for backend services (e.g., Unite Notifications, integrations platform, Salesforce-related services). Oversee multi-environment support (DEV/QA/PROD and special environments like RTE). Kubernetes, Cloud & On‑Prem Infrastructure Operate and evolve Kubernetes clusters (cloud and on‑prem), including: Cluster upgrades and migration playbooks Ingress/Nginx and service mesh / networking changes Resource/capacity optimization (CPU throttling, scaling, etc.) Manage supporting infrastructure for Unite platforms: Redis, Consul, Harbor, Chart Museum, API gateways, message queues (e.g., RabbitMQ) Contribute to and adopt Internal Developer Platform (IDP) capabilities (e.g., API Gateway, Apache Flink management, Crossplane-based infrastructure). CI/CD, GitOps & Tooling Lead migration and consolidation of repos and pipelines to GitHub (from TFS/Azure DevOps and others). Design, implement, and maintain GitHub-based CI/CD: GitHub Actions workflows Self-hosted GitHub runners (including K8s-based and Windows runners) Versioning and branching strategies Introduce and maintain GitOps practices for infrastructure and application deployments. Automate repetitive tasks and operational workflows via scripting and infrastructure-as-code. Security, Compliance & Reliability Drive security initiative epics (e.g., Ransomware preparedness, vulnerability remediation like Redis Lua RCE, tagging in Qualys/CrowdStrike). Work with Security to design and implement: Rate limiting, WAF rules, and API protection (e.g., Cloudflare for SCIM and public APIs) Secrets management and secure configuration Define and execute disaster recovery and ransomware recovery strategies for UST / Unite Services / Integrations. Improve reliability and quality of platforms via SLIs/SLOs, operational runbooks, and post-incident improvements. Observability, Incident Management & Runbooks Own observability for Unite Services and Unite Integrations: Metrics, logs, traces (e.g., Prometheus, Grafana, ELK, etc.) Dashboards for capacity (Kubernetes CPU usage, throttling, etc.) and error budgets Lead incident response for platform issues: Triage, mitigation, communication, and follow-up actions Coordination with product/engineering teams during outages Create and maintain detailed runbooks and recovery procedures, especially for: RTE environment, K8s clusters, Harbor, Consul, Chart Museum Disaster recovery and ransomware scenarios Documentation & Process Produce and maintain clear, actionable documentation: Infrastructure design and configuration CI/CD and GitOps processes Recovery and maintenance procedures RFCs for new platform capabilities (e.g., API Gateway, Apache Flink) Contribute to process improvements in CI/CD, deployment strategies, and developer experience. Help define and maintain product maturity models for Unite Integrations and related platforms. What you will bring to the role: Technical Skills Strong background in platform / DevOps engineering for complex distributed systems. Deep understanding of infrastructure components: compute, networking, storage, DNS, certificates, load balancing, and how they interact. Kubernetes & Containers Deep knowledge of Kubernetes (cluster operations, upgrades, scaling, security, ingress, RBAC). Experience with Docker/containerization in production. Cloud & On‑Prem Solid experience with at least one major cloud provider (Azure preferred; AWS or GCP a plus). Comfort working in hybrid environments (cloud + on‑prem). CI/CD & GitHub Strong experience designing and running CI/CD pipelines. Hands-on with GitHub Actions and self-hosted runners (including scaling and security). Experience with other CI/CD tools (Azure DevOps, GitLab, ArgoCD) is a plus. Infrastructure as Code & Automation Proficiency with IaC tools (Terraform, Crossplane, Helm, etc.). Strong scripting/coding skills (e.g., Python, Go, Bash, PowerShell) to automate complex operational workflows. Config Management Experience with tools like Ansible, Chef, or similar for configuration management and automation. Observability & Monitoring Experience with Prometheus, Grafana and centralized logging stacks (e.g., ELK, Splunk or similar). Ability to build meaningful dashboards and alerts, and interpret telemetry to drive improvements. Security & Compliance Understanding of security best practices across network, infrastructure, and application layers. Experience with WAFs, rate limiting, vulnerability management tools (e.g., Qualys, CrowdStrike) is a plus. Leadership & Collaboration Proven experience leading DevOps / platform teams or being a strong technical lead. Ability to mentor engineers and raise the technical bar for the team. Experience leading small/medium-sized projects using Agile/Scrum or similar methodologies. Strong communication skills, able to translate technical constraints into clear options and decisions for stakeholders. Demonstrated ability to own outcomes: from design through implementation, rollout, and ongoing operations. Strong troubleshooting skills and calm under pressure during incidents. Nice to Have Experience defining or implementing Internal Developer Platforms. Experience with API Gateway and stream processing platforms (e.g., Apache Flink). Background in ransomware preparedness, disaster recovery planning, or business continuity for critical systems. Experience operating systems at multi-region or multi-tenant scale. Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: Evanston, Illinois Child Care Center Director (Head of School) Guidepost Montessori · Evanston, IL · Full-time, on-site · $90,000–$100,000 + bonus Picture a classroom of children pouring their own water, setting their own tables, and choosing their own work, calmly and on purpose. That’s an ordinary morning at a Guidepost school. We’re looking for a leader to make it happen every day at our Evanston campus, and to grow with us as we bring it to more families. As Center Director, you’ll run the whole school: enrollment, staffing, families, licensing, and the quality of every classroom. You’ll report to our [Regional Director] and work alongside directors across our network. You won’t be figuring it out alone. If you’ve run a child care center or preschool and want to lead one where the program comes first, we’d like to talk. You don’t need Montessori experience to start. We’ll train you. Why Guidepost We believe young children can do far more than most programs assume. Montessori classrooms give them real work, real independence, and real responsibility, and the results are visible every day. Guidepost is a network of 60+ schools working to make that kind of early education available to many more families. For you, that means two things a stand-alone center can’t offer: Support. Training, program, and operations teams who help you solve problems, and a network of school leaders who share what works. Somewhere to go next. Our directors grow into regional and network leadership roles. Here, the next step is part of the plan. What you’ll own Enrollment and retention. Fill the school and keep families with us. You’ll lead tours and admissions with your Assistant Director and turn families into fans who refer their friends. Your team. Hire, coach, and keep great teachers. Keep classrooms fully staffed and in ratio, and manage schedules and labor cost. Over time, build up your Assistant Director and lead teachers so they can grow too. Program quality. Make sure every classroom meets our Montessori quality standard, with hands-on support from our training and programs team. Licensing and safety. Keep the center in compliance with Illinois DCFS licensing standards, lead inspections, and keep records current. Culture and community. Build a team people want to stay on and a parent community families recommend. Where this role can lead Running one strong school is the foundation, and it’s also the way into multi-site leadership. Once you’ve got Evanston running well, you can get hands-on experience across more than one campus: Work on regional projects with your Regional Director, such as enrollment campaigns, hiring pushes, and new process rollouts. Support nearby campuses during leadership transitions, openings, or busy enrollment seasons. Mentor new directors as they join the network and learn the Guidepost model. Learn how a region runs , including multi-school budgets, staffing, and performance, from leaders who do it every day. Directors who build that track record are first in line for Area Director, Regional Director, and network leadership roles as we grow. What you bring Meets Illinois DCFS child care center director qualifications ( 89 Ill. Admin. Code 407.130 ) 2–3+ years leading a licensed child care center, preschool, or early childhood program as a director, assistant director, or program director A track record of growing enrollment and keeping staff Clear, warm communication with families and staff Good judgment when you have to decide quickly with incomplete information Ambition to grow beyond a single site, and the follow-through to earn it Real openness to Montessori: curious, willing to learn, and excited about children’s independence Nice to have Montessori credential (AMI, AMS, or MACTE-accredited) or Montessori classroom experience Early childhood classroom teaching experience Experience with a multi-site child care operator What we offer $90,000–$100,000 base plus a performance bonus 75% tuition discount for up to two children at any Guidepost school (ages 3 months to 6 years) Health, dental, and vision insurance Paid time off and paid holidays Montessori training and ongoing professional development, fully supported A network of fellow school leaders who share what works A real path into regional and network leadership, with multi-site exposure along the way Ready to lead a school you’d be proud to send your own kids to? Apply today. We’d love to hear what you’ve built and where you want to go next. Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Austin | Denver | San Francisco | New York About the Role As an FDE, you'll work as a hands-on, consultative build partner to a portfolio of Cloudflare's most strategic customers — companies building complex, ambitious applications on our developer platform. You'll work shoulder-to-shoulder with their engineering teams to shape architecture, prototype alongside them, review code, and unblock the hard technical problems that stand between them and production — so they can build faster and scale further on Cloudflare. This is a one-to-many motion. Rather than embedding full-time with a single account, you'll work in parallel, bringing patterns, reference implementations, lessons learned from across your portfolio to every customer you work with. Customers come to us building on the developer platform, but when we engage we support the full breadth of the Cloudflare platform. You operate as a technical force multiplier — helping customers ship, raising the quality of what they build, and surfacing real-world product insights back to Cloudflare's Product and Engineering teams. What you'll do Act as the hands-on technical build partner across a portfolio of strategic customers building on the Cloudflare platform, driving each engagement forward from idea to launch. Shape scalable, resilient architectures on Cloudflare and guide customers on the design decisions that matter — before they become bottlenecks. Hands-on development alongside customer teams to prototype, configure, and build reference implementations that demonstrate the right way to solve a problem on Cloudflare. Review customer code and share the best practices that raise the quality, performance, and security of what they build. Diagnose and resolve hard technical problems across the stack, removing the blockers between customers and a successful launch. Write reference code, samples, and technical guidance that customers can learn from, build on, and reuse. Support the full breadth of the Cloudflare platform when engaged — from Workers, storage (KV, R2, D1), and Durable Objects to AI (Workers AI, AI Gateway, Vectorize), security, networking, and observability. Join Customer Engineering rituals — design reviews, planning sessions, and technical working sessions. Surface real-world edge cases, friction, and product gaps directly to Cloudflare's Product and Engineering teams to shape the product roadmap. Establish and maintain trusted technical relationships with customer engineers and technical leaders (Staff+ engineers, Directors, and VPs). Identify opportunities to accelerate the adoption of Cloudflare services, unlocking new capabilities across each customer's tech stack. Desirable Skills, Knowledge, and Experience At Cloudflare, we know that great candidates come from diverse backgrounds with non-linear paths. You don’t need to tick every single box to be right for this role. If you are excited about building a better Internet and ready to make an impact, please apply. Proven Engineering Pedigree: 7+ years of professional software engineering experience, including time in a customer-facing engineering role — such as forward deployed, solutions or sales engineering, professional services, or developer relations — where you worked hands-on with external engineering teams. You are a builder at heart, with a track record of delivering production-grade systems, not just advising on them. Languages : You are experienced with modern languages like TypeScript, Rust, and Go. Active Practitioner : You have a "ship-first" mentality and maintain a high velocity, staying current with modern frameworks, languages, and deployment patterns. Full-Stack Architectural Depth : Broad technical fluency across the entire stack — from frontend performance and backend logic to data/storage and distributed infrastructure. Production Maturity : You've owned mission-critical services with real-world users. You understand production rigor, the urgency of incident response, and the architectural discipline required to run highly available systems. AI-Native Development: You have integrated AI-augmented workflows (e.g., Windsurf, OpenCode) into your daily development cycle to accelerate prototyping and delivery. Systems Design & Strategic Thinking: Ability to decompose complex business requirements into scalable, resilient technical architectures. You can visualize the "big picture" without losing sight of the implementation details. Cloud Ecosystem Fluency: Deep experience with at least one major cloud provider (AWS, GCP, or Azure), including an understanding of serverless, networking, and security primitives. High Agency & Navigating Ambiguity: You are a self-starter who thrives in "zero-to-one" environments. You don't wait for a ticket; you identify the problem and own the solution from end-to-end. Executive Presence: Comfortable engaging in high-stakes technical and strategic discussions with VP-level stakeholders, with the ability to translate complex engineering trade-offs into business impact. Bonus Points Direct experience building on Cloudflare Workers, or the broader Cloudflare Developer Platform. A visible public profile, including open-source contributions, technical blogging, or speaking engagements at industry conferences. Compensation Compensation may be adjusted depending on work location. For Bay Area based hires: Estimated annual salary of $244,000 - $290,000 For New York based hires: Estimated annual salary of $234,000 - $280,000 For Colorado based hires: Estimated annual salary of $212,000 - $255,000 Commissions: This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. Equity This role is eligible to participate in Cloudflare’s equity plan. Applications will be accepted until January 15th, 2027. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Belgrade, Serbia; Poland; Kazakhstan; Spain; Georgia Social Discovery Group (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another. Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world. We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world. We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025). We are looking for a Head of Compliance & Customer Protection to join our team. Your main tasks will be: Merge moderation and Customer Protection into one process: signal → risk assessment → review → decision → enforcement → appeal; Manage moderation of clients and partners: set review priorities, SLAs, quality control and the review of wrongful restrictions; Run investigations of complaints and violations: fraud, pressure on clients and other prohibited practices; ensure evidence and proportionate decisions; Develop and update rules together with Legal; turn agreed requirements into instructions for moderators, Support, Supply and partners; Ensure decisions are enforced across teams: Support communicates with the client, Supply drives partner actions, Compliance checks that the violation is fixed and does not recur; Remove root causes of repeat violations: change checks, rules, partner training and product requirements based on investigation findings; Automate checks with error control: together with ML and automation, choose processes to automate and set requirements for accuracy, manual review, appeals and rollback; Manage the team (in-house and freelancers) and the function's efficiency: plan workload, train people, review errors, control the speed, quality and cost of checks; Report the risk picture: serious and repeat violations, misses, wrongful blocks, investigation timelines and enforcement of measures. We expect from you: Building an end-to-end risk process: intake, risk assessment, investigation, decision, enforcement, appeal; Moderation management: priorities, SLAs, quality control, sample-based review; Investigations: collecting evidence, recognising fraud and pressure patterns, proportionate measures; Turning legal requirements into operational rules and instructions for several teams; Automating checks with ML: requirements for accuracy, manual review, appeals and rollback; evaluating pilots by missed violations and wrongful blocks; Data and reporting: case tracking by risk, cause, timing, decisions and recurrence; checking data quality and separating the effect of measures from changes in volume. What do we offer: REMOTE OPPORTUNITY to work full-time; The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment; Vacation 28 calendar days per year; 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave; Children's education reimbursement . 50% compensation for the costs of kindergarten or school, up to $1000 gross per year per child, according to the paychecks after the integration period. Bonuses up to $5000 for recommending successful applicants for positions in the company; 50% payment for professional training, international conferences, and meetings; Corporate discount for English lessons; ​ Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children); ​ Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years; Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc. Sounds good? Join us now!

Location: Belgrade, Serbia; Poland; Kazakhstan; Spain; Georgia Social Discovery Group (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another. Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world. We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world. We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025). We are looking for a Partner Economics & Incentives manager to join our team. Your main tasks will be: Design the architecture of commissions, bonuses, promotions and commercial leagues, including the economics of tier moves and status retention; Translate the quantity and quality order into a clear partner action and a commercial incentive; Calculate the incremental result, payouts, payback, margin and sensitivity; exclude paying for organic growth; Design pilots, anti-fraud, accrual rules and disputed cases with Analytics, Finance and Compliance/Legal; Maintain a single catalogue of programmes; hand over conditions to account managers; evaluate the effect after a bonus ends; propose to scale, change or stop. We expect from you: Partner and platform unit economics: payouts, margin, cost to serve, payback; Incentive design that ties a bonus or commission to a specific behaviour change; Measuring incremental effect: baseline dynamics, comparison group, costs; Designing commercial leagues and tiers: entry, promotion, status loss; Anti-fraud: artificial activity, multi-accounts, metric manipulation; Financial modelling and sensitivity analysis. What do we offer: REMOTE OPPORTUNITY to work full-time; The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment; Vacation 28 calendar days per year; 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave; Children's education reimbursement . 50% compensation for the costs of kindergarten or school, up to $1000 gross per year per child, according to the paychecks after the integration period. Bonuses up to $5000 for recommending successful applicants for positions in the company; 50% payment for professional training, international conferences, and meetings; Corporate discount for English lessons; ​ Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children); ​ Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years; Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc. Sounds good? Join us now!

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: London What you will do as a Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices.  Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services,  Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least three of the technical areas below: Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Hanoi Workplace: onsite Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation.  The company employs 5, 000 specialists. The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe. Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements. Key Responsibilities: Procurement and scaling: organizing repeat purchases of equipment and tools, and scaling existing technical solutions. Technical specifications and data collection: systematizing information on implemented solutions and preparing technical specifications (terms of reference) for new requests. Process control: overseeing the entire lifecycle—from procurement and delivery to final on-site implementation within agreed deadlines. Analytics and optimization: identifying shortcomings in current technical solutions and proposing improvements. Our expectations for the candidate: Professional experience: Experience in purchasing technical equipment and materials. Experience in selecting and installing equipment. Confident user of MS Office and Google services. Personal and professional qualities: Ability to work effectively in a multitasking environment and manage several projects simultaneously. Ability to spot bottlenecks, identify problems, and quickly find solutions. Results-oriented mindset: ability to see tasks through to completion and convert working hours into high-quality outcomes. We Offer: Opportunity to work in one of the most recognized and innovative security manufacturers. Opportunity to take on new challenges, advance your career, and make a meaningful impact. Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.

Location: Canada We are looking for an experienced Microsoft Dynamics 365 Business Central Functional Consultant with a strong background in operational processes and hands-on implementation experience. The ideal candidate should have expertise in at least one of the following areas: Manufacturing Warehousing Service Management Experience in manufacturing within the food industry would be a significant advantage. You will work with business processes, help clients optimize their operations, and leverage your Business Central expertise to deliver effective solutions. Requirements: Strong hands-on experience with Microsoft Dynamics 365 Business Central - at least 5-7 years. Functional consulting experience focused on operational modules. Practical expertise in at least one of the specified areas. Strong understanding of business processes and their implementation in Business Central. Location: Canada only Employment type: Full-time, permanent Our client is an established Canadian Microsoft Dynamics 365 Business Central consulting company with over 20 years of experience in ERP implementation and business process optimization. They specialize in supporting businesses across manufacturing, warehousing, distribution, and service management, with a particular focus on delivering tailored solutions for complex operational needs.

Location: Nicosia, Cyprus; Warsaw, Poland; Braga, Portugal; Erevan, Armenia Workplace: remote Our client is an iGaming advertising agency with its own media buying team, specializing in performance-driven user acquisition for operators worldwide. The company works with leading brands and delivers high-quality traffic through a global affiliate network and in-house media buying sources. Recognized by industry awards, the agency is known for its reliability, transparency, and strong market presence. We are looking for a Senior Business Development Manager to join our media buying team , attract new advertisers and iGaming products, and develop partnerships for our in-house traffic. 📋 Key responsibilities and your contribution: — Acquire new advertisers and iGaming products, using your industry network to connect with key decision-makers. — Develop existing partnerships and increase cooperation volumes. — Lead negotiations on commercial terms and partnership models, including CPA, RevShare, Hybrid, and Spend. — Prepare individual commercial terms for key partners and develop partnerships after launch. — Identify opportunities to enter new GEOs and increase business volumes, margins, and profitability. — Build the BD department’s infrastructure, tools, workflows, and internal standards. — Select and implement tools for partner management, including a CRM, CapTrackers, and a task management system. — Set up reporting, analytics, KPI tracking, and routine process automation. — Establish effective collaboration between BD, Media Buying, Account Management, and Finance. — Develop the department’s growth strategy, set commercial targets, and report on performance. 📚 Your qualifications: — 3+ years of experience in the iGaming industry, including at least 2 years as a BD Manager within a media buying team. — An active network of contacts among iGaming advertisers, gambling products, affiliate programs, networks. — Strong knowledge of Tier-1 and Tier-3 GEOs and partnership models, including CPA, RevShare, Hybrid, and Spend. — Strong negotiation skills and experience closing partnership agreements. — Experience or solid understanding of how to structure BD processes and implement tools for partner management, performance tracking, and reporting. — Hands-on experience working with tracking platforms such as Keitaro and Binom. — Analytical mindset and ability to assess partner potential, evaluate performance, and identify growth opportunities. — English level: B1–B2. Benefits: ⭐ Time Off & Recovery: 20 working days of fully paid annual leave, fully paid sick leave, and public holidays off according to company policy. ⭐ Health & Wellness: A flexible Benefits cafeteria that lets you choose the perks that suit you, including medical support, regular check-ups, mental health services, or gym access. ⭐ Education & Development: Internal and external training, industry events, language courses, and professional service subscriptions. ⭐ Workspace & Tech: All necessary corporate equipment, the flexibility to work fully remotely, and premium digital tools to enhance performance, such as AI tools and ChatGPT Plus. ⭐ Work Environment & Perks: Holiday bonuses, gifts for special occasions, paid business trips, and team events.

Location: Beijing Workplace: OnSite ABOUT VOODOO Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way. This position is Beijing- based. TEAM You will be an integral part of a newly established internal studio, a dynamic and focused team dedicated to one of our most promising prototype in scale. This studio is specifically chartered to improve this high-potential game up to the successful and market-ready title it is meant to become.  In this exciting role, your initial focus will be on one of our new Midcore Games that have already demonstrated significant promise and captured our attention with their compelling core mechanics and engaging gameplay. ROLE We are looking for a senior Unity C# Game Developer who has been a primary contributor to the Game architecture, Feature development, and design for several casual games. You will collaborate with a variety of experts: Product Managers, Game Artists, Game Developers, Tech Engineers, Monetization Managers, Data Analysts... - Work closely with small teams of Unity Game Developers and Artists - Implement game logic and systems in C# using Unity - Adapt and work within an existing code base, enhancing its functionality, stability and performance - Provide guidance and share your expertise - Ensure timely delivery of high-quality results PROFILE - Advanced Unity knowledge (3y+) including scripting in C#, UI systems, animation, particle systems, etc. - A critical thinker and a problem solver with a keen eye for identifying problems in workflows and processes (and driving them to a resolution) - Previous experience and exposure to the game production process (as part of a game dev studio or otherwise) - Skilled in identifying performance bottlenecks and implementing optimisations, with a strong focus on memory management, frame rate stability, and reducing load times - Experience with analytics-driven development and A/B testing in live games would be a plus - Excellent communication skills and a strong teamwork mindset - Good sense of gameplay experience and special attention to detail - Speak and write English BENEFITS - Competitive salary - Other benefits according to the country you reside

Location: Beijing Workplace: OnSite ABOUT VOODOO Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way. This position is Beijing- based. TEAM You will be an integral part of a newly established internal studio, a dynamic and focused team dedicated to one of our most promising prototype in scale. This studio is specifically chartered to improve this high-potential game up to the successful and market-ready title it is meant to become.  In this exciting role, your initial focus will be on one of our new Puzzle Games that have already demonstrated significant promise and captured our attention with their compelling core mechanics and engaging gameplay. ROLE We are looking for a senior Unity C# Game Developer who has been a primary contributor to the Game architecture, Feature development, and design for several casual games. You will collaborate with a variety of experts: Product Managers, Game Artists, Game Developers, Tech Engineers, Monetization Managers, Data Analysts... - Work closely with small teams of Unity Game Developers and Artists - Implement game logic and systems in C# using Unity - Adapt and work within an existing code base, enhancing its functionality, stability and performance - Provide guidance and share your expertise - Ensure timely delivery of high-quality results PROFILE - Advanced Unity knowledge (3y+) including scripting in C#, UI systems, animation, particle systems, etc. - A critical thinker and a problem solver with a keen eye for identifying problems in workflows and processes (and driving them to a resolution) - Previous experience and exposure to the game production process (as part of a game dev studio or otherwise) - Skilled in identifying performance bottlenecks and implementing optimisations, with a strong focus on memory management, frame rate stability, and reducing load times - Experience with analytics-driven development and A/B testing in live games would be a plus - Excellent communication skills and a strong teamwork mindset - Good sense of gameplay experience and special attention to detail - Speak and write English BENEFITS - Competitive salary - Other benefits according to the country you reside

Location: Remote, Canada GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Backend Engineer on the Gitaly team, you’ll help build GitLab’s Git data storage tier, a standalone product that provides reliable, secure, and fast access to Git repositories through application programming interfaces (APIs) and storage operations. You’ll work at the boundary between GitLab and Git to make repository access performant and dependable for GitLab.com , self-managed customers, and GitLab Dedicated. Our work spans distributed storage, repository management, high availability, performance, observability, and operational excellence. We’re currently building the next generation of source code management (SCM), including new approaches to scaling Git storage and improving how repository data is managed and served. You’ll balance roadmap delivery, technical improvements, customer and reliability work, and operational support. We value pragmatic engineering, thoughtful trade-offs, continuous improvement, and sustainable ways of working while operating a service that’s critical to GitLab. Learn more on the Gitaly Team Page . What you’ll do Own moderately sized to complex technical initiatives from problem definition and proposal through implementation, rollout, monitoring, and operational follow-through. Act as the directly responsible individual for projects by aligning stakeholders, communicating progress and trade-offs, identifying risks, and keeping execution moving with minimal guidance. Lead technical design for distributed storage, Git repository management, performance, reliability, and scalability problems, using data and benchmarking to guide decisions. Partner with engineers and teams across GitLab, including Git, Infrastructure, Site Reliability Engineering, Dedicated, and customer-facing teams, to deliver cross-functional outcomes. Improve engineering practices through mentoring, documentation, knowledge sharing, design reviews, and constructive code reviews. Take operational ownership of the systems you work on, including incident response, post-incident improvements, capacity and performance analysis, and customer escalations. Identify opportunities to improve work beyond an individual change through automation, reusable designs, better dashboards, upstream contributions, and improvements to development and testing workflows. Respond to user emergencies, platform alerts, and support requests, including regular on-call duties. Take part in on-call or operational support where your team’s ownership model requires it. What you’ll bring Significant professional experience building, debugging, and optimizing distributed or highly available software systems in large-scale production environments. Experience owning complex projects end to end, including technical design, execution, rollout, and operational support. Strong systems design skills and the ability to reason about performance, failure modes, consistency, concurrency, capacity, and observability. A track record of influencing technical decisions and working effectively with stakeholders across teams and disciplines. Experience mentoring engineers, improving team practices, and raising the quality of designs, code, testing, and documentation. Strong written and verbal communication skills, including the ability to explain complex technical concepts and make trade-offs clear. Professional experience with Go or another backend or systems language. Experience operating production systems, participating in incident response, and turning operational learnings into durable improvements. Experience with Ruby, Git internals, gRPC, or Git server infrastructure is highly desirable. About the team The Gitaly team includes Backend Engineers who share ownership of the product’s design, implementation, reliability, and customer outcomes. We work autonomously while collaborating closely through design discussions, code reviews, incident response, documentation, and asynchronous communication. Engineers are encouraged to take ownership as directly responsible individuals, seek input early, make decisions transparently, and share knowledge across the team. Learn more on the Gitaly Team Page . How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11699 Inbound Customer Service & Rental Booking Virtual Assistant Independent Contractor – CPT-11699 Inbound Customer Service & Rental Booking Virtual Assistant/Business Support VA/Entry-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. An Atlanta-area storage container rental business is seeking a professional Business Support VA to handle incoming customer calls, rental inquiries, pricing information, and basic booking administration. The VA will receive calls forwarded from the company's business telephone line and assist both new prospects requesting rental information and existing customers placing orders. All customer communications, records, tasks, lead tracking, customer requests, and follow-ups will be managed and maintained through HubSpot. The ideal candidate will bring excellent spoken English, a friendly and professional phone presence, strong organization, and prior customer-service experience. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Inbound Customer Service Answer forwarded incoming business calls during scheduled coverage hours Identify whether the caller is a prospective or existing customer Respond professionally to routine rental questions Gather caller details, requested services, and relevant order information Direct unusual requests or unresolved questions to management Answer inbound calls live whenever possible Respond to missed calls, voicemails, and new inquiries within one hour during working hours Escalate pricing exceptions, customer complaints, and requests that fall outside established procedures Collect the caller’s name, email address, and contact number. Gather customer details before escalating service issues. Handle urgent equipment concerns, including refrigerated equipment breakdowns. Provide status updates without promising specific repair timelines or compensation. Rental Inquiries & Order Support Provide approved storage container rental pricing Communicate available delivery and pickup information based on company-provided schedules Assist with new rental inquiries and existing customer orders Record service requests and confirm necessary details Relay booking and customer information to the appropriate internal contact Provide approved pricing and collect all required information for rental and service requests Own follow-up on leads, outstanding quotes, and customer requests through resolution or a confirmed handoff Coordinate delivery and pickup scheduling once approved Confirm equipment placement and special delivery instructions. Verify site access restrictions, gate requirements, and receiving hours. Collect and record PO numbers for rental orders. Confirm order details with customers before processing. Send order confirmations to customers by email. Administrative & Scheduling Support Maintain organized customer and call records Track incoming inquiries, outstanding requests, and follow-ups Update scheduling or order information using approved systems Assist with basic administrative work during quieter periods Maintain accurate notes for unresolved customer matters Follow established call-handling and escalation procedures Maintain customer records, deal stages, tickets, tasks, and next steps within HubSpot Ensure every inquiry, lead, quote, and customer request has a clear status, owner, and next step documented in HubSpot Keep all customer communications, follow-ups, and activities current and accurately logged in HubSpot Work through outstanding follow-ups and open HubSpot tasks during quieter periods Monitor and update customer records to ensure accurate tracking and continuity of service Record equipment issues, customer concerns, and requested response times. Document complete order and service details for proper handoff to the appropriate team. Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Previous inbound customer service or phone support experience required Excellent spoken English required Experience handling customer inquiries and booking requests strongly preferred Strong attention to detail and organizational skills required Experience with appointment scheduling or order entry preferred Administrative support experience preferred Equipment rental or related service-industry experience is a plus HubSpot proficiency required or strongly preferred Previous CRM management experience, including lead tracking, task management, and customer record maintenance, strongly preferred IDEAL CANDIDATE PROFILE Friendly, confident, and professional over the phone Clear English speaker with strong listening skills Comfortable explaining standard pricing and availability information Organized and accurate with customer details Dependable and punctual during scheduled shifts Able to follow procedures while handling routine questions naturally Willing to learn the company's products and rental processes Highly organized and capable of managing multiple customer follow-ups simultaneously Comfortable working within a CRM-driven workflow Proactive in maintaining accurate records, task ownership, and follow-through APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED VoIP Business Phone / Call Forwarding Platform HubSpot CRM Client's Order / Rental Tracking System Calendar & Scheduling Tools Microsoft Excel / Google Sheets Email & Communication Platforms Work Schedule Contracted Hours per Week: 40 Hours Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: 9:00 AM–5:00 PM EST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level Contracted Hours per Week: 40 hours/week Daily Working Time: 9:00 AM–5:00 PM EST Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A-B (Native or Near-Native English Accent Required) REGION PREFERENCES: Offshore or Nearshore What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: Austria; Remote - Europe; Remote, Worldwide Workplace: remote About Welo Life Sciences    Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications.  welolifesciences.com About the Role We are looking for experienced English into Latvian linguists specializing in Medical Devices and In Vitro Diagnostics (IVD) documentation translation. Key Responsibilities Translate medical device and in vitro diagnostics documentation from English (US) into Latvian. Perform Copy Edit (translation review) of translated content, ensuring accuracy, terminology consistency, and compliance with project-specific quality requirements. Review and address QA feedback and client feedback on flagged linguistic issues. Meet agreed deadlines and maintain high-quality standards across assigned tasks. Work within the client's CAT tool environment (memoQ 12.5 or higher), using the license provided by Welo Global. Follow project-specific instructions, workflows, and quality standards. Field of Expertise Medical Devices: Instructions for Use (IFUs), User Manuals, product documentation, labeling, and other medical device-related materials. In Vitro Diagnostics (IVD): Diagnostic test documentation, Instructions for Use, product information, labeling, and other IVD-related materials. Must-Have Criteria Education and Professional Experience Applicants must meet at least one of the following criteria: A degree in Translation, Linguistics, or Language Studies (or an equivalent degree); or A recognized graduate qualification in another field, plus a minimum of two years of full-time professional translation experience; or A minimum of five years of full-time professional translation experience. Relevant Translation Experience At least two years of professional experience in Life Sciences translation, specifically in Medical Devices and In Vitro Diagnostics (IVD). Proven experience translating medical documentation in the relevant fields. Experience limited to patent translation will not be considered sufficient. Ability to perform both Translation and Copy Edit tasks. Technical Skills Mandatory: Experience with memoQ, version 12.5 or higher. A suitable desktop version of memoQ must be installed. A free version is acceptable; a license will be provided by Welo Global. Familiarity with Microsoft Word and document editing workflows. Nice-to-Have Degree in Medicine, Biology, Biochemistry, Biomedical Sciences, Clinical Research, Translation, Linguistics, Philology, or a related field. Previous in-house experience within a medical device manufacturer, diagnostics company, or Life Sciences organization. Experience with ISO standards and quality-controlled translation workflows. Project Details Language Pair: English (US) into Latvian. Service Line: Life Sciences – Medical Devices. Task Types: Translation and Copy Edit. Expected Capacity: Ongoing weekly availability. Translation is paid per word, while Copy Edit is compensated per hour or per word, depending on the task size. For smaller Copy Edit assignments, payment will be calculated per word, as minimum fees cannot be offered. Additional QA feedback checks and client feedback reviews may also be assigned as part of the initial project scope, without a separate purchase order. If you are requested to work on a task outside the initial project scope, or assist with a project in which you were not originally involved, you will receive a separate purchase order (PO). Before Applying Please note that an assessment will be part of our onboarding and quality procedure. Candidates will be required to complete the standard Medical Devices assessment. Please only apply if you are willing to complete the assessment. Please ensure your latest English CV accurately reflects your Life Sciences and Medical Devices translation experience, including: Total years of professional translation experience. Years of experience specifically in Medical Devices and In Vitro Diagnostics. Examples of medical documentation and content types translated. Your experience with memoQ (please specify the version used). Your experience performing both Translation and Copy Edit. Your contact information (email AND phone number). Beware of recruitment scams. Welo Global and all of its brands never recruit through direct messages on social media or WhatsApp, and never asks candidates to pay money for a job. Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal. Be wary of unexpected offers, generic email addresses (such as Gmail or Yahoo), and requests for fees or sensitive information. Report suspicious messages and learn more: Recognizing Scams and Confirming Legitimate Welocalize Communications – Welo Global We look forward to receiving your application! Job Reference: #LI-JC1