Вакансии

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Kraken’s world-class Security Team is growing. As we continue to scale and mature our information technology controls program, we are seeking a senior professional with a strong background in risk management to help build and operate a program designed for enterprise scale. Kraken is seeking a Senior Risk Analyst to join the Security Governance, Risk, and Compliance (SecGRC) team. Reporting to the Senior Manager of Security Risk Management, this role is a key contributor to the execution and maturation of Kraken's Security Risk Management program. You'll conduct rigorous risk assessments, produce high-quality analysis, and help build the operational infrastructure that makes the program run — all in close partnership with program leadership. This role offers the opportunity to make a meaningful and lasting impact both within Kraken and across the broader industry. The ideal candidate is deeply analytical, process-minded, and energized by turning ambiguous risk signals into clear, repeatable, and scalable workflows. Entrepreneurial spirit and comfort with iterating quickly is a must. This is a fully remote role. THE OPPORTUNITY - Execute security risk assessments end-to-end — scoping, data gathering, analysis, findings documentation, and communicating results to stakeholders — in alignment with program methodology set by leadership - Support the development and continuous refinement of risk assessment templates, workflows, and process guides that make the program consistent and scalable - Maintain risk registers and ensure identified risks are tracked accurately and progressing through mitigation, remediation, or acceptance workflows - Assist in building and maintaining Key Risk Indicators (KRI) tracking and risk reporting outputs, translating raw data into clear, well-structured deliverables for review by senior leadership - Partner with technical teams including Vulnerability Management, Application Security, and Blue Team to gather risk-relevant data and incorporate operational findings into assessment work - Identify opportunities to streamline and automate risk processes and bring those recommendations to program leadership for prioritization - Contribute to the documentation and upkeep of risk program standards, procedures, and guidance materials - Collaborate with cross-functional teams including Compliance, Internal Audit, Engineering, and Legal to ensure risk findings are well-contextualized and properly actioned - Support audit preparedness activities and risk-related reporting as directed by program leadership WHAT YOU BRING - 5+ years of experience in information security risk management, cybersecurity governance, or GRC - Hands-on experience conducting risk assessments and owning findings documentation — not just supporting assessments, but running them - Strong working knowledge of risk management frameworks such as NIST CSF, ISO 27005, PCI DSS, or DoCRA - Demonstrated ability to build repeatable processes — you've taken something ad hoc and made it structured and scalable - Strong data analysis skills; able to clean, interpret, and present risk data clearly and accurately - Experience contributing to KRI tracking and risk reporting for internal stakeholder audiences - Familiarity with GRC tools such as AuditBoard, Archer, OneTrust, or ServiceNow GRC - Proficient in Google Workspace; SQL and/or Tableau experience a strong plus - Excellent written communication — your deliverables are clear, well-organized, and don't require heavy editing - Self-directed and comfortable operating in ambiguity; you take direction well and run with it - Bachelor's degree or above in IT, Cybersecurity, Business Administration, Engineering, or a related field - CISM, CRISC, or ISO 27001 credentials a plus; experience in fintech or regulated industries preferred Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on X https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Kraken’s world-class Security Team is growing. As we continue to scale and mature our information technology controls program, we are seeking a senior professional with a strong background in risk management to help build and operate a program designed for enterprise scale. Kraken is seeking a Senior Risk Analyst to join the Security Governance, Risk, and Compliance (SecGRC) team. Reporting to the Senior Manager of Security Risk Management, this role is a key contributor to the execution and maturation of Kraken's Security Risk Management program. You'll conduct rigorous risk assessments, produce high-quality analysis, and help build the operational infrastructure that makes the program run — all in close partnership with program leadership. This role offers the opportunity to make a meaningful and lasting impact both within Kraken and across the broader industry. The ideal candidate is deeply analytical, process-minded, and energized by turning ambiguous risk signals into clear, repeatable, and scalable workflows. Entrepreneurial spirit and comfort with iterating quickly is a must. This is a fully remote role.   THE OPPORTUNITY - Execute security risk assessments end-to-end — scoping, data gathering, analysis, findings documentation, and communicating results to stakeholders — in alignment with program methodology set by leadership - Support the development and continuous refinement of risk assessment templates, workflows, and process guides that make the program consistent and scalable - Maintain risk registers and ensure identified risks are tracked accurately and progressing through mitigation, remediation, or acceptance workflows - Assist in building and maintaining Key Risk Indicators (KRI) tracking and risk reporting outputs, translating raw data into clear, well-structured deliverables for review by senior leadership - Partner with technical teams including Vulnerability Management, Application Security, and Blue Team to gather risk-relevant data and incorporate operational findings into assessment work - Identify opportunities to streamline and automate risk processes and bring those recommendations to program leadership for prioritization - Contribute to the documentation and upkeep of risk program standards, procedures, and guidance materials - Collaborate with cross-functional teams including Compliance, Internal Audit, Engineering, and Legal to ensure risk findings are well-contextualized and properly actioned - Support audit preparedness activities and risk-related reporting as directed by program leadership   WHAT YOU BRING - 5+ years of experience in information security risk management, cybersecurity governance, or GRC - Hands-on experience conducting risk assessments and owning findings documentation — not just supporting assessments, but running them - Strong working knowledge of risk management frameworks such as NIST CSF, ISO 27005, PCI DSS, or DoCRA - Demonstrated ability to build repeatable processes — you've taken something ad hoc and made it structured and scalable - Strong data analysis skills; able to clean, interpret, and present risk data clearly and accurately - Experience contributing to KRI tracking and risk reporting for internal stakeholder audiences - Familiarity with GRC tools such as AuditBoard, Archer, OneTrust, or ServiceNow GRC - Proficient in Google Workspace; SQL and/or Tableau experience a strong plus - Excellent written communication — your deliverables are clear, well-organized, and don't require heavy editing - Self-directed and comfortable operating in ambiguity; you take direction well and run with it - Bachelor's degree or above in IT, Cybersecurity, Business Administration, Engineering, or a related field - CISM, CRISC, or ISO 27001 credentials a plus; experience in fintech or regulated industries preferred Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on X https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Intellias Meet your recruiter Jeison Arturo Rios Castano jeison.rioscastano@intellias.com https://www.linkedin.com... Vacancy details Software Engineering Salesforce Engineer Senior Argentina, Chile, Colombia, Mexico, Peru, Uruguay Remote APPLY NOW REFER A FRIEND The Senior Software Engineer contributes to business processes by leveraging technological solutions. You will join a brand new team that will focus on Integration with ServiceNow, new functionality for funding sources and other features. What project we have for you Client is a leading multi-brand technology solutions provider to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, Client was founded in 1984 and employs approximately 15,100 coworkers. For the trailing twelve months ended June 30, 2023, client generated Net sales of approximately $21,4 billion. What you will do Execute all phases of the software development life cycle. Assess operational needs, costs, and resource requirements for assigned projects, collaborating with project managers as needed. Work in agile team alongside the Product Owner, applying Salesforce/CPQ best practices and design methodologies, such as use case analysis, object modeling, and UI design, to ensure alignment with business requirements and design objectives. Identify and address issues requiring attention, resolving them with a clear understanding of the underlying business problem. Make informed technical decisions aligned with the product roadmap, architecture standards, and management directives. Deliver projects and tasks in a timely manner, honoring commitments to stakeholders and management. Provide regular project/task status updates during daily scrums to the agile team, product owners, and product managers. What you need for this 3 years of application development experience 2+ years of experience with the Salesforce ecosystem and lightning framework Must have the knowledge and practical application of Visualforce, APEX; Force.com APIs, Web Services, and Experience builder Must have knowledge and practical application of Salesforce CPQ, both out of the box and customizations Experience with source control systems like Azure DevOps, GIT Experience with the creation and maintenance of Salesforce / CPQ profiles, permission sets, and objects Experience in Salesforce CPQ integration with external systems and managed packages Deliver solutions in Agile methodology in CI/CD environment Demonstrated ability to build rapport and maintain productive working relationships cross-departmentally and cross-functionally Good written and verbal communication skills Strong organizational, planning, and creative problem-solving skills with critical attention to detail Demonstrated success in facilitation and solutions implementation Proven track record of leading application development projects History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines Excellent customer-facing skills that include conducting compelling technical briefings & demonstrations Ability to perform effective code reviews and recommend automated review tools for the team What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success. Skills CPQ Salesforce

Coordinate defined activities related to global ERP services and service delivery within the scope of the service stabilization project. Analyze service performance KPIs and provide project-specific performance reports.

• Lead the definition and evolution of the enterprise data platform strategy by developing, maintaining, and continuously evolving architecture standards, reference architectures, and design patterns aligned with business priorities, analytical requirements, and AI/ML enablement across data and ETL/ELT platforms.

Location: Intellias Meet your recruiter Alex Dayrabekov alex.dayrabekov@intellias.com https://www.linkedin.com... Vacancy details Management Manager Manager Bulgaria, Poland, Portugal, Spain, Ukraine Remote APPLY NOW REFER A FRIEND The Support Delivery Manager plays a crucial role in ensuring the success of our client engagements. This position requires a strategic mindset, operational excellence, and a strong customer focus. The manager is accountable for delivering high-quality support services, driving performance, and fostering long-term relationships built on trust and reliability. At Intellias, where technology takes center stage, people always come before processes. We’re dedicated to cultivating a tech-savvy environment that empowers individuals to unlock their true potential and achieve extraordinary results. Our customized benefits not only prioritize your well-being but also charge your professional growth, making this opportunity an ideal match for tech enthusiasts like you. What project we have for you Our client is a global Fortune 500 consumer goods company headquartered in Switzerland, operating in 130+ countries. Together with Intellias, they are building a modern Digital Ecosystem covering eCommerce, personalization, customer engagement, and connected online–offline experiences. To support this transformation, we are seeking a Support Delivery Manager who will drive and scale IT support operations, ensuring high-quality service delivery in a complex, fast-paced environment. What you will do Own and manage end-to-end support delivery operations, ensuring service stability and performance. Design, implement, and continuously improve Incident, Problem, Change, and Service Request Management processes in line with ITIL best practices. Build and scale support structures from scratch, including onboarding new services and teams. Lead major incident management, ensuring timely resolution and clear stakeholder communication. Manage and optimize 24/7 support models and L1/L2/L3 support structures. Take ownership of SLA/KPI performance, including monitoring, reporting, and driving improvements. Develop roadmaps, delivery plans, and forecasts, aligning support strategy with business needs. Create clear reports and dashboards to visualize performance and outcomes. Collaborate with stakeholders to ensure smooth service transitions and contract-related operations. Drive adoption of AI tools and automation to enhance support efficiency. Lead and participate in hiring processes, shaping and growing high-performing teams. Influence team mindset, promoting a proactive, ownership-driven culture. What you need for this 3+ years of experience as a Support Manager / Support Delivery Manager in IT. Strong hands-on experience with: Support setup from scratch Service onboarding and transition 24/7 support operations L1/L2/L3 support models Support processes implementation Proven expertise in ITIL processes and service management practices. Solid experience in SLA/KPI ownership, escalation management, and performance optimization. Strong project delivery skills: roadmap creation, planning, and measurable goal setting. Experience managing large-scale, high-demand environments. Experience with ITSM tooling (Jira, ServiceNow etc) Ability to influence teams and stakeholders, driving change and improvements. Excellent communication and stakeholder management skills. Experience in reporting and data visualization. Hands-on involvement in interviewing and hiring. Experience with contracts and operational considerations. High stress resilience and strong sense of ownership. English level: B2/C1 or higher. Will be a plus: ITIL certification (Foundation level or higher). What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

Location: Intellias Meet your recruiter Khrystyna Derpak khrystyna.derpak@intellias.com https://www.linkedin.com... Vacancy details AI/ML Engineering Machine Learning Engineer Senior Bulgaria, Croatia, Poland Remote APPLY NOW REFER A FRIEND We are seeking a AI Engineer to transition our AI capabilities from “prototype” to “production.” In this role, you will not just experiment with models; you will architect robust Agentic Systems that can plan, reason, and execute complex workflows autonomously for a wide variety of business user needs while experimenting with cutting-edge models and tools to push the boundaries of what’s possible. The ideal candidate is a forward-thinking engineer who thrives on hands-on experimentation with AI models and frameworks, learns quickly, and is naturally curious. You will collaborate closely with product managers, business partners, and platform teams to deliver high-value AI agents that solve real-world problems across the enterprise. What project we have for you Client is a leading multi-brand technology solutions provider to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, Client was founded in 1984 and employs approximately 10,000 coworkers. For the trailing twelve months ended September 30, 2020, the company generated Net sales over $18 billion. Broad array of offerings range from hardware and software to integrated IT solutions such as security, cloud, data center and networking What you will do Agentic Engineering & Orchestration Workflow Design: Architect complex, multi-agent workflows using Microsoft AI tech stack. Design, Develop and Deploy agents to handle loops, interruptions, and human-in-the-loop interventions. Tool Use & Function Calling: Build reliable “tool layers” that allow LLMs to safely interact with internal APIs, databases, and third-party SaaS platforms (e.g., SalesForce, Workday, ServiceNow etc.) State Management: Design persistence layers to manage agent memory, conversational history, and context windows efficiently. Advanced Data & RAG Strategy Retrieval Pipelines: Build production-grade data retrieval and integration systems. Optimize vector indexing, document chunking, and re-ranking algorithms to ensure high-precision context retrieval. Data Quality: Collaborate with Data Engineers to curate “Golden Datasets” for agent consumption LLMOps, Evaluation & Quality Automated Evaluation: Build CI/CD pipelines for AI that include “LLM-as-a-Judge” testing. Leverage frameworks to score agent outputs for accuracy, hallucination, and safety before deployment. Observability: Instrument applications with tracing tools to visualize agent reasoning chains, monitor latency, and debug failures in production. Cost Optimization: Monitor token usage and latency, optimizing prompt density and caching strategies to maintain high performance at sustainable costs. Innovation & Collaboration Prototyping to Production: Rapidly validate new ideas using state-of-the-art models, then refactor successful prototypes into maintainable, tested production code. Standards Adoption: Stay ahead of the curve by evaluating emerging technologies to standardize agent connectivity. What you need for this Core Engineering Bachelor’s degree and 5 years of software engineering experience, with exposure to AI/ML applications OR 9 years of software engineering experience, with exposure to AI/ML applications. Programming: Strong hands-on experience with Python for AI/LLM application development. Agentic AI: Hands-on experience designing and building AI agents / Agentic AI solutions. LLM APIs: Experience integrating and working with LLM model APIs (e.g., OpenAI, Azure OpenAI, Anthropic, Gemini). AI Specialization 2+ years specifically building with LLMs, with deep familiarity in: Orchestration: LangChain, LangGraph, or similar state-based frameworks. Vector DBs: Pinecone, Weaviate, or pgvector. Prompt Engineering: Advanced techniques (Chain-of-Thought, ReAct, Few-Shot). Production Mindset: Experience not just building demos, but operating them. You know how to handle rate limits, context window overflows, and non-deterministic errors. Soft Skills: Ability to explain “probabilistic software” to non-technical stakeholders—managing expectations that agents are never 100% accurate, but can be 100% useful. Communication: Excellent communication skills, with experience in documenting technical designs, sharing insights, and enabling team knowledge transfer. Nice to Have Microsoft Foundry What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

Задачи: — Мониторинг состояния программно-технических средств сети для выявления, анализа и устранения ошибок или отказов в работе; — Настройка систем мониторинга, включая добавление и удаление узлов, сбор метрик и настройку правил оповещений; — Ежедневный контроль работоспособности технических средств; — Подготовка отчетов о срабатываниях правил в системе мониторинга и их анализ; — Мониторинг состояния серверного оборудования, структурированных кабельных систем (СКС) и систем хранения данных (СХД); — Настройка и администрирование СХД (HP, NetAPP); — Обслуживание коммутаторов ядра и рабочей группы (Cisco, QTech, Eltex); — Обслуживание системы виртуализации VMware и системы резервного копирования VEEAM Backup; — Контроль процессов резервного копирования и проверка целостности резервных копий; — Реагирование на заявки пользователей и ведение электронного журнала; — Формирование отчетных материалов по выполненным работам. Требования: — Умение диагностировать и ремонтировать аппаратные и программные неисправности ПК, серверов и сетевого оборудования; — Уверенное владение Windows и Linux, понимание сетевых протоколов TCP/IP, DNS, DHCP, VPN; — Опыт написания скриптов на bash и powershell; — Знание принципов работы комплектующих и навыки блочного ремонта или настройки периферийных устройств; — Навыки работы с облачными сервисами и удаленным доступом (RDP, SSH, TeamViewer и др.); — Опыт работы с системами мониторинга Solarwinds Orion (версии 2014, 2017, 2020) и Zabbix (версии 6/7); — Опыт работы с реляционными базами данных MS SQL Server и PostgreSQL, включая настройку, администрирование и написание SQL-запросов; — Опыт работы с системами учета заявок Help Desk (Jira, Redmine, ServiceNow и др.); — Навыки администрирования VMware и системы резервного копирования Veeam backup. Условия: — Зарплата 220 000 рублей на руки; — Официальное оформление по ТК РФ; — Без ограничения срока привлечения; — Работа в офисе в Москве, м. Китай-город; — Полный рабочий день.

Location: Cluj-Napoca, Romania; Bucharest, Romania; Bucuresti, Romania; Belgrade, Serbia; Chișinău, Moldova, Republic of; Tiraspol, Moldova, Republic of; Sofia, Bulgaria; Erevan, Armenia; Almaty, Kazakhstan; Astana, Kazakhstan; Budapest, Hungary; Miskolc, Hungary; Bryanston, South Africa; Cape Town, South Africa; Johannesburg, South Africa; Aya Napa, Cyprus; Larnaca, Cyprus; Limassol, Cyprus; Nicosia, Cyprus; Paphos, Cyprus; Paralimni, Cyprus; Amman, Jordan; Alexandria, Egypt; Cairo, Egypt; Lebanon; Dnipro, Ukraine; Kharkiv, Ukraine; Kyiv, Ukraine; Lviv, Ukraine; Sambir, Ukraine; Odesa, Ukraine; Berat, Albania; Batumi, Georgia; Cebu City, Philippines; Ljubljana, Slovenia; Manila, Philippines; Sarajevo, Bosnia and Herzegovina; Singapore; Skopje, North Macedonia; Banská Bystrica, Slovakia; Tbilisi, Georgia; Zagreb, Croatia; Davao City, Philippines; Iloilo City, Philippines; Makati, Philippines; Quezon City, Philippines; Taguig, Philippines; Ahmedabad, India; Pondicherry, India; Delhi, India; Fatorda, India; Hyderabad, India; Bangalore, India; Jakarta, Indonesia; Mumbai, India; Sahibzada Ajit Singh Nagar (Mohali), India; Kuala Lumpur, Malaysia; Bangkok, Thailand; Ho Chi Minh, Vietnam Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Detection & Response Engineer to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Key Responsibilities: Investigate security cases and targeted hunts using CrowdStrike Falcon Next-Gen SIEM and CQL; correlate telemetry, assess scope and impact, document findings, and recommend appropriate actions. Develop, test, deploy, tune, and maintain detection logic, queries, dashboards, analyst guides, and version-controlled detection content. Build and maintain Falcon Fusion SOAR workflows for enrichment, evidence capture, routing, escalation, and authorized response. Validate telemetry coverage and quality; troubleshoot parsing, normalization, mapping, and source-data issues. Translate validated investigations into platform workflow specifications and co-build scripts, API integrations, workflow components, and prototypes with Product and Engineering. Test workflows and detections against representative cases; monitor outcomes, exceptions, and production feedback, and document ownership and support handoffs. Provide technical support, troubleshooting, knowledge transfer, and coaching; coordinate assigned analysis and platform work. Must have: 5+ years of relevant security experience, including at least 2 years developing, testing, and tuning detection logic, or equivalent demonstrated capability. Production proficiency with CrowdStrike Falcon Next-Gen SIEM, including CQL, cross-source investigations, detection content, telemetry interpretation, and tuning. Hands-on Falcon Fusion SOAR workflow experience and practical use of Charlotte AI with evidence verification and awareness of approval boundaries. Practical Python, REST/Falcon APIs, JSON, authentication, error handling, and secure credential management; familiarity with PowerShell or another relevant scripting language. Experience with telemetry onboarding, parser/normalization troubleshooting, MITRE ATT&CK, Windows/Linux events, and controlled changes, version control, peer review, and regression testing. Strong investigation judgment, defensible documentation, communication, and cross-functional collaboration skills. Nice to have: Experience converting SOC runbooks or manual analysis into production workflows or internal security platforms. CrowdStrike resident, responder, partner implementation, or customer-embedded Falcon experience; FalconPy or comparable API tooling. Experience partnering with Product and Engineering on analyst-facing features, case lifecycle integration, acceptance testing, or iterative delivery. Managed security services, multi-client or follow-the-sun SOC operations, and ITSM integrations such as ServiceNow or Jira. Relevant CrowdStrike training or credentials, GIAC invest

Location: Hyderabad, India About Workato Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com . Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care . That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for an exceptional Automation Engineer Intern to join our team. In this role, you will support the SaaS applications and platforms that power our demo and field environments, investigating access issues, misconfigurations, and recurring requests. You will focus on identifying root causes, developing lasting solutions, and documenting your findings. Working alongside Automation Engineers and Field Systems Analysts, you will receive regular mentorship, take ownership of well-scoped problems, and identify opportunities to automate repetitive work using Workato. In this role, you will also be responsible for: Assist with acquiring and setting up SaaS, PaaS, and IaaS platforms for demos and proofs of concept, including Salesforce, SAP, Workday, NetSuite, ServiceNow, Snowflake, AWS, and GCP, ensuring environments meet user requirements. Collaborate with technical teams to keep demo applications integrated and functioning as expected. Administer demo applications by adding users, configuring permissions, and assigning licenses. Support complex application configurations and verify that they align with organizational requirements. Review application settings regularly to help maintain performance and security. Support users in accessing demo environments and applications, serving as the first point of contact for their requests. Investigate and troubleshoot access problems, misconfigurations, and failed logins, identifying root causes and recommending lasting solutions. Assist with routine governance activities, including access reviews, license tracking, and compliance checks, and flag any anomalies. Identify recurring issues and repetitive manual tasks, and propose or help build automations and tools on Workato to manage demo infrastructure. Help build and maintain environments that support high-quality Workato product demonstrations. Document troubleshooting steps, configurations, and how-to guides to make solutions repeatable. Keep stakeholders informed of request status and escalate blockers promptly. Share findings and lessons learned with the team, including approaches tried and their outcomes. Requirements Qualifications / Experience / Technical Skills Degree in Information Systems, Computer Science, Engineering, or a related field. Demonstrated problem-solving ability through coursework, projects, work, or personal experience involving the diagnosis and resolution of a complex issue. Hands-on exposure to at least one SaaS application or administration console, such as Google Workspace, Slack, Salesforce, Okta, or Jira. Basic understanding of user access concepts, including roles, permissions, and least privilege. Professional working proficiency in English. Experience delivering a project involving application, integration, or system troubleshooting is a plus. Exposure to cloud platforms such as AWS or GCP, or enterprise applications such as Salesforce, Workday, or NetSuite, is a plus. Familiarity with single sign-on and identity concepts, including SAML, OAuth, and MFA, is a plus. Basic scripting or low-code/no-code automation experience using Workato, Python, or similar tools is a plus. Experience using spreadsheets or data tools for analysis and reporting is a plus. Interest in IT governance, security, or compliance is a plus. Soft Skills / Personal Characteristics Methodical approach to problem-solving, with a focus on understanding issues and identifying root causes before proposing solutions. Strong analytical mindset, with the ability to gather information from multiple sources, question assumptions, and draw evidence-based conclusions. Persistence when facing blockers, with sound judgment about when to escalate or ask for help. Clear written communication skills, with the ability to explain problems, reasoning, and solutions so others can follow. Strong attention to detail and a consistent habit of verifying work. (REQ ID: 3000)

Обязанности: Управление инцидентами: Сбор, классификация и детальный разбор инцидентов, поступающих от внутренних заказчиков через систему Service Desk (Jira, Naumen, ServiceNow или аналогичную).

Location: India ubject Matter Expert - Infrastructure as Code & DevOps Automation Position Summary We seek an experienced IT Automation Specialist to lead infrastructure automation initiatives across our enterprise environment. As a subject matter expert, you will design, implement, and maintain scalable automation solutions using industry-leading tools including Terraform, OpenTofu, Ansible, AWX/Tower, and advanced DevOps platforms. This role combines hands-on technical expertise with strategic thinking to drive infrastructure modernization and operational efficiency. Key Responsibilities Design and implement Infrastructure as Code (IaC) solutions using Terraform and OpenTofu for cloud and on-premises infrastructure provisioning Develop and maintain Ansible playbooks and roles for configuration management, application deployment, and system patching across heterogeneous environments Architect and optimize Ansible Tower/AWX implementations for enterprise-scale automation, including RBAC, credential management, and workflow orchestration Lead adoption of agentic AI capabilities to automate decision-making processes and reduce manual operational overhead Establish the best automation practices, standards, and frameworks; conduct code reviews for infrastructure automation projects Troubleshoot and resolve complex automation issues; provide technical documentation for knowledge transfer to other teams Integrate automation solutions with CI/CD pipelines, monitoring systems, and ticketing platforms Document technical architecture, runbooks, and operational procedures for all automation systems Evaluate and recommend new automation tools and technologies that improve efficiency and reduce operational risk Collaborate with cross-functional teams (Cloud, Infrastructure, Security) to embed automation across IT operations Requirements Required Qualifications 5+ years of IT infrastructure and systems administration experience Expert-level proficiency with Terraform and/or OpenTofu; demonstrated ability to manage complex infrastructure states Advanced expertise in Ansible; proven experience in designing and maintaining Ansible Tower or AWX in production environments Strong Python programming skills; ability to write custom modules, plugins, and automation scripts Deep understanding of DevOps principles, CI/CD pipelines, and infrastructure-as-code best practices Experience with public cloud platforms (Azure, GCP) and hybrid/on-premises infrastructure Knowledge of version control systems (Git) and collaborative development workflows Strong troubleshooting and problem-solving abilities with demonstrated experience resolving production incidents Excellent communication skills; ability to translate complex technical concepts for non-technical stakeholders Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience Preferred Qualifications Hands-on experience implementing and managing agentic AI solutions for IT operations automation Experience with advanced Ansible Tower features (workflows, dynamic inventory, LDAP/SAML integration) Familiarity with configuration management databases (CMDB) and ServiceNow integrations Knowledge of GitOps methodologies and tools (ArgoCD, Flux) Certifications such as HashiCorp Certified Terraform Associate, Ansible Specialist, or equivalent cloud/infrastructure certifications Open-source project contributions or demonstrated thought leadership in the infrastructure automation community Technical Skills Matrix IaC: Terraform, OpenTofu, CloudFormation | Expert Config Management: Ansible, Ansible Tower, AWX | Expert Agentic AI: LLM orchestration, AI-driven automation, prompt engineering | Intermediate+ Languages: Python, Bash, Go, HCL, PowerShell | Advanced Cloud: AWS, Azure, GCP, hybrid infrastructure | Advanced Languages: Python, Bash, Go, HCL, PowerShell | Advanced Why This Role Matters Automation is at the heart of our IT modernization strategy. In this role, you'll drive repeatability, reduce manual toil, and enable self-service capabilities across our infrastructure. You'll work with cutting-edge technologies including emerging agentic AI solutions, and your expertise will directly impact how efficiently we deliver infrastructure services to our clients. Equal Opportunity Statement We are an equal opportunity employer committed to fostering an inclusive, supportive workplace free from discrimination. We celebrate diversity and are dedicated to creating an environment where all employees feel valued and respected

Location: Brazil; Argentina; Colombia; Mexico; Chile; Costa Rica Subject Matter Expert - Infrastructure as Code & DevOps Automation Position Summary We seek an experienced IT Automation Specialist to lead infrastructure automation initiatives across our enterprise environment. As a subject matter expert, you will design, implement, and maintain scalable automation solutions using industry-leading tools including Terraform, OpenTofu, Ansible, AWX/Tower, and advanced DevOps platforms. This role combines hands-on technical expertise with strategic thinking to drive infrastructure modernization and operational efficiency. Key Responsibilities Design and implement Infrastructure as Code (IaC) solutions using Terraform and OpenTofu for cloud and on-premises infrastructure provisioning Develop and maintain Ansible playbooks and roles for configuration management, application deployment, and system patching across heterogeneous environments Architect and optimize Ansible Tower/AWX implementations for enterprise-scale automation, including RBAC, credential management, and workflow orchestration Lead adoption of agentic AI capabilities to automate decision-making processes and reduce manual operational overhead Establish the best automation practices, standards, and frameworks; conduct code reviews for infrastructure automation projects Troubleshoot and resolve complex automation issues; provide technical documentation for knowledge transfer to other teams Integrate automation solutions with CI/CD pipelines, monitoring systems, and ticketing platforms Document technical architecture, runbooks, and operational procedures for all automation systems Evaluate and recommend new automation tools and technologies that improve efficiency and reduce operational risk Collaborate with cross-functional teams (Cloud, Infrastructure, Security) to embed automation across IT operations Requirements Required Qualifications 5+ years of IT infrastructure and systems administration experience Expert-level proficiency with Terraform and/or OpenTofu; demonstrated ability to manage complex infrastructure states Advanced expertise in Ansible; proven experience in designing and maintaining Ansible Tower or AWX in production environments Strong Python programming skills; ability to write custom modules, plugins, and automation scripts Deep understanding of DevOps principles, CI/CD pipelines, and infrastructure-as-code best practices Experience with public cloud platforms (Azure, GCP) and hybrid/on-premises infrastructure Knowledge of version control systems (Git) and collaborative development workflows Strong troubleshooting and problem-solving abilities with demonstrated experience resolving production incidents Excellent communication skills; ability to translate complex technical concepts for non-technical stakeholders Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience Preferred Qualifications Hands-on experience implementing and managing agentic AI solutions for IT operations automation Experience with advanced Ansible Tower features (workflows, dynamic inventory, LDAP/SAML integration) Familiarity with configuration management databases (CMDB) and ServiceNow integrations Knowledge of GitOps methodologies and tools (ArgoCD, Flux) Certifications such as HashiCorp Certified Terraform Associate, Ansible Specialist, or equivalent cloud/infrastructure certifications Open-source project contributions or demonstrated thought leadership in the infrastructure automation community Technical Skills Matrix IaC: Terraform, OpenTofu, CloudFormation | Expert Config Management: Ansible, Ansible Tower, AWX | Expert Agentic AI: LLM orchestration, AI-driven automation, prompt engineering | Intermediate+ Languages: Python, Bash, Go, HCL, PowerShell | Advanced Cloud: AWS, Azure, GCP, hybrid infrastructure | Advanced Languages: Python, Bash, Go, HCL, PowerShell | Advanced Why This Role Matters Automation is at the heart of our IT modernization strategy. In this role, you'll drive repeatability, reduce manual toil, and enable self-service capabilities across our infrastructure. You'll work with cutting-edge technologies including emerging agentic AI solutions, and your expertise will directly impact how efficiently we deliver infrastructure services to our clients. Equal Opportunity Statement We are an equal opportunity employer committed to fostering an inclusive, supportive workplace free from discrimination. We celebrate diversity and are dedicated to creating an environment where all employees feel valued and respected

Location: Intellias Meet your recruiter Jeison Arturo Rios Castano jeison.rioscastano@intellias.com https://www.linkedin.com... Vacancy details Software Engineering Salesforce Engineer Senior Argentina, Chile, Colombia, Mexico, Peru, Uruguay Remote APPLY NOW REFER A FRIEND The Senior Software Engineer contributes to business processes by leveraging technological solutions. You will join a brand new team that will focus on Integration with ServiceNow, new functionality for funding sources and other features. What project we have for you Client is a leading multi-brand technology solutions provider to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, Client was founded in 1984 and employs approximately 15,100 coworkers. For the trailing twelve months ended June 30, 2023, client generated Net sales of approximately $21,4 billion. What you will do Execute all phases of the software development life cycle. Assess operational needs, costs, and resource requirements for assigned projects, collaborating with project managers as needed. Work in agile team alongside the Product Owner, applying Salesforce/CPQ best practices and design methodologies, such as use case analysis, object modeling, and UI design, to ensure alignment with business requirements and design objectives. Identify and address issues requiring attention, resolving them with a clear understanding of the underlying business problem. Make informed technical decisions aligned with the product roadmap, architecture standards, and management directives. Deliver projects and tasks in a timely manner, honoring commitments to stakeholders and management. Provide regular project/task status updates during daily scrums to the agile team, product owners, and product managers. What you need for this 5 years of application development experience 2+ years of experience with the Salesforce ecosystem and lightning framework Must have the knowledge and practical application of Visualforce, APEX; Force.com APIs, Web Services, and Experience builder Must have knowledge and practical application of Salesforce CPQ, both out of the box and customizations Experience with source control systems like Azure DevOps, GIT Experience with the creation and maintenance of Salesforce / CPQ profiles, permission sets, and objects Experience in Salesforce CPQ integration with external systems and managed packages Deliver solutions in Agile methodology in CI/CD environment Demonstrated ability to build rapport and maintain productive working relationships cross-departmentally and cross-functionally Good written and verbal communication skills Strong organizational, planning, and creative problem-solving skills with critical attention to detail Demonstrated success in facilitation and solutions implementation Proven track record of leading application development projects History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines Excellent customer-facing skills that include conducting compelling technical briefings & demonstrations Ability to perform effective code reviews and recommend automated review tools for the team What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success. Skills CPQ Salesforce

Provide technical support to employees and end users through email, phone, and remote support tools. Troubleshoot hardware, software, network, and operating system issues.

Provide technical support to employees and end users through phone, email, chat, and ticketing systems.

Location: Intellias Meet your recruiter Sara Gomes sara.gomes@intellias.com https://www.linkedin.com... Vacancy details ITSM Support Engineer Middle Bulgaria, Poland, Portugal Remote APPLY NOW REFER A FRIEND Over 20 years of market experience, Intellias brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the advanced tech challenges of tomorrow! What project we have for you Join our team and immerse yourself in the dynamic world of innovative global companies, including Fortune 500 leaders across diverse industries such as Mobility, Retail, Financial Services & Insurance (FS&I), Travel & Hospitality, Telecom & Media, and more. As a pivotal member of our cross-functional Support Team, you will play a crucial role in driving operational excellence and elevating the customer experience for users of cutting-edge technology solutions developed for—and in collaboration with—Intellias’s esteemed clients. This is your chance to make a significant impact in a role that promises not just challenges but also rewarding experiences in a vibrant, supportive environment. What you will do Monitor platforms, applications, integrations, infrastructure, and connectivity services across assigned projects. Validate monitoring alerts and determine whether they represent actionable incidents, known issues, or false positives. Respond to incidents and service requests through agreed support channels and within defined SLA targets. Investigate and resolve incidents, including real-time issues, through structured troubleshooting and log analysis. Investigate application, platform, cloud, vehicle-to-cloud, SIM/eSIM, and mobile-connectivity issues. Analyse logs and monitoring data using Kibana, Grafana, Azure Monitor, or similar observability tools. Perform structured troubleshooting across application, networking, database, cloud, and integration layers, including root cause analysis and validation of resolution approaches. Use basic SQL queries to validate data, investigate incidents, and confirm system behaviour. Resolve complex technical issues through research, issue reproduction, and collaboration with internal support and engineering teams. Apply approved runbooks, knowledge articles, recovery procedures, and stable workarounds. Take end-to-end ownership of assigned incidents, including cases escalated to internal resolver groups or external suppliers. Coordinate technical escalations with engineering teams, telecom providers, cloud providers, external vendors, and other third parties. Support P1/P2 and Major Incident response, including incident bridges, escalation management, stakeholder communication, action tracking, and service-restoration coordination. Act as Incident Manager during Major Incidents when required. Provide clear and timely incident updates to customers, service managers, and technical stakeholders. Document investigation steps, findings, dependencies, workarounds, resolutions, and next actions in Jira Service Management. Prepare or contribute to root cause analyses, postmortems, post-incident reports, and corrective and preventive action plans. Maintain and improve knowledge articles, runbooks, Known Error records, and troubleshooting guides in Confluence. Monitor incident trends, gather and report support metrics, and track resolution progress. Identify recurring incidents, monitoring gaps, alert noise, and opportunities for service improvement. Execute database and system changes in production environments in line with change management processes. Support system and database performance optimization, high availability and disaster recovery (HA/DR) activities, security hardening, patching, upgrades, and migrations. Provide proactive recommendations for system optimization, cost efficiency, and improvements to support processes and operational efficiency. Ensure stability, reliability, and business continuity of supported systems. Follow security, data-protection, access-control, and change-management requirements of each project. Participate in shift handovers and ensure that all active work across projects is transferred with sufficient technical and operational context. Participate in shift-based 24/7/365 support model. Act as a reliable and customer-focused point of contact, clearly communicating progress, actions, and resolutions. What you need for this The role focuses on monitoring, incident investigation, log analysis, troubleshooting, service restoration, and coordination with internal engineering teams, telecom providers, cloud providers, and other external suppliers across several client projects as part of a shared 24/7 support team. The engineer will take ownership of technical incidents during assigned support hours, including high-priority P1/P2 cases and low priority P3/P4/P5, and ensure that investigation progress, actions, escalations, and resolutions are clearly documented and communicated in line with each project’s SLAs and processes. 3+ years in technical support, application support, production support, IT operations, or a similar role. Excellent communication skills in English (B2 or higher – written and spoken). Strong experience with log analysis, technical troubleshooting, and incident investigation. Hands-on experience with monitoring, logging and observability tools (e.g., Kibana/ELK, Grafana, Prometheus, Azure Monitor / Log Analytics or similar). Basic knowledge of server hardware, software, and operating systems. Solid understanding of networking fundamentals, including: TCP/IP; DNS; HTTP/HTTPS; VPN; routing; firewalls; mobile and internet connectivity concepts. Ability to write and execute basic SQL queries for troubleshooting and data validation. Theoretical knowledge of Microsoft Azure administration : Azure Virtual Machines, Storage, Networking, Azure Active Directory (Entra ID), Monitoring tools (Azure Monitor, Log Analytics). Familiarity with AWS, Google Cloud Platform. Understanding of cloud architecture and troubleshooting methodologies. Proficiency in: Azure CLI and Shell scripting (Bash / PowerShell). Ability to automate operational tasks and troubleshooting steps. Practical experience with Jira Service Management and Confluence, or comparable ITSM and knowledge-management platforms (Zendesk, Freshdesk, ServiceNow, etc.). Proven ability to investigate complex technical issues across multiple systems and dependencies. Experience working with Incident Management, Major Incident Management, Problem Management, Change Management, and Service Request processes. Understanding of ITIL-based support practices and SLA-driven service delivery. Ability to coordinate troubleshooting activities with internal engineering teams and external suppliers. Strong ownership mindset and ability to manage incidents from initial investigation through restoration and closure. Ability to prioritize multiple incidents and tasks across several projects in a dynamic operational environment. Strong analytical, problem-solving, and time management skills. Clear and professional written and verbal communication skills; strong customer service orientation. Ability to work independently while collaborating effectively with distributed technical teams. Ability to remain calm and structured during critical incidents and customer escalations. An enthusiastic attitude towards learning new technologies, domains, and client-specific processes. Willingness to work in shift-based support model (24/7/365 Support Model). Strong attention to documentation quality, data security, and operational compliance. Good to Have: Experience in a 24/7 or shift-based production support environment. Experience supporting multiple clients or projects in a shared / managed services team. Azure Administration Certification (Microsoft Certified: Azure Administrator Associate (Exam AZ-104)). ITIL Foundation or another relevant service-management certification. Practical experience with ITIL processes, ability to explain lifecycle of each issue type. Practical experience with root cause analysis and post-incident reviews. Knowledge of dynamic alerting and anomaly detection in monitoring tools. Experience in the telecommunications industry. Experience in the automotive, connected-vehicle, telematics, or mobility domain. Understanding of mobile network concepts, including SIM/eSIM lifecycle, roaming, mobile-data sessions, and connectivity troubleshooting. Experience working with external telecom providers, software suppliers, or cloud vendors. What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success. Skills Azure Connectivity EnglishB2 Monitoring PowerShell SQL SupportSpecialist

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Security Engineer on the Governance, Risk, and Compliance (GRC) team, you’ll help build and scale programs that support commercial audits, federal compliance, security risk management, vendor risk, policy management, and customer trust. You’ll turn complex requirements into practical controls, reliable workflows, and measurable improvements while partnering across Security, Engineering, Legal, Privacy, and other teams. You’ll be expected to identify opportunities where AI can improve GRC workflows and turn useful experiments into practical, reliable solutions. Your work will help 1Password protect the people, businesses, and digital experiences that depend on secure access every day. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: • Bring three or more years of experience in security, compliance, risk, audit, GRC, program management, or a related technical discipline. • Manage moderately complex, cross-functional compliance or security initiatives with a high degree of organization, ownership, and follow-through. • Apply one or more security or compliance frameworks, such as SOC 2, ISO 27001, NIST 800-53, CMMC, FedRAMP, PCI DSS, or similar standards. • Support FedRAMP or comparable federal compliance programs, ideally in a program management, project management, or cross-functional coordination capacity. Familiarity with authorization boundaries, assessment preparation, Plans of Action and Milestones (POA&Ms), continuous monitoring, Third-Party Assessment Organization (3PAO) coordination, or remediation is valuable. • Translate framework requirements into clear control activities, policies, procedures, test cases, evidence requirements, and operational workflows. • Work with GRC platforms such as Drata, Tines, Vanta, ServiceNow, Archer, LogicGate, Secureframe, or comparable tools, and use automation techniques such as APIs, scripts, webhooks, ticketing workflows, and cloud or identity integrations. • Actively use AI in day-to-day work and show a clear trajectory toward building with it, including experimenting with or configuring AI-assisted workflows for GRC, security, risk, or compliance tasks. Understand the need for validation, human judgment, reliable controls, and appropriate review before relying on AI-generated outputs. What you can expect: • Manage GRC initiatives spanning commercial compliance, federal compliance, security risk, vendor risk, policy management, and customer trust. • Support planning, assessment preparation, remediation, and continuous monitoring activities for FedRAMP, CMMC, NIST 800-53, and related programs. • Partner with control owners, Security, Engineering, Legal, Privacy, auditors, assessors, and business stakeholders to gather evidence, track actions, and resolve gaps. • Define and improve how evidence is generated, validated, mapped to requirements, stored, and traced to its source. • Monitor control health, evidence freshness, configuration drift, exceptions, and remediation progress. • Build or configure automated and AI-assisted workflows that reduce manual effort and improve the reliability of compliance and risk processes. • Maintain project plans, action trackers, risk logs, documentation, and status updates while contributing to repeatable team practices and knowledge sharing. USA-based roles only: The annual base salary for this role is between $123,000 USD and $172,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $111,000 CAD and $155,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.