Location: LUKULA AU KONGO CENTRAL
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
À propos de GiveDirectly
GiveDirectly envoie de l’argent directement aux personnes en situation d'extrême pauvreté , afin qu’elles décident elles-mêmes de ce dont elles ont le plus besoin , notre culture est franche , analytique, rapide et non hiérarchique.
Depuis 2018, GiveDirectly est présente en RDC et transfert de l’argent par téléphone mobile au menages vulnerables , en vue de promouvoir la sécurité alimentaire, la réduction de la pauvreté et l’inclusion financière.
Pour en savoir plus sur notre action et nos resultats ,visitez :
www.givedirectly.org
a.Responsabilités.
Nettoie le plafond, les fenêtres, les rebords de fenêtres, le mobilier et équipement, les entrées principales du bureau.
Assurer la propreté régulière des bureaux Givedirectly .
Assurer la propreté de la cour.
Lave les salles de bains, toilettes et sols sur une base journalière.
Lave les serviettes de salles de bain ainsi que les gilets de visibilité des staffs.
Lavage et Repassage du linge de la base .
Assurer la préparation des repas des staffs et autres tâches de cuisine.
Faire les achats de nourriture pour le petit déjeuner
Vide les poubelles et assure que l’intérieure de poubelle soit proprement nettoyé
Range correctement les matériels de nettoyage (Corbeil,papier hygiénique,serviettes,savons) dans différents bureaux et toilettes
Vérifie et assure que le matériel hygiénique et les produits d’entretien sont disponibles dans les bureaux, et soumet son État de besoins lorsque cela est nécessaire
Fait le contrôle et rapporte immédiatement toute fuite sur les installations (Eau)
Prépare la salle de réunion
Suit le code de conduite de Givedirectly
Maintenir la propreté et l’hygiène au sein des bureaux
A effectuer les activités liées à la gastronomie et tout ce qui l’entoure au sein de l’organisation Givegirectly. Il doit vraiment apprécier tout ce que ça demande, se procurer les produits, faire la mise en place, cuisiner, servir, et être en mesure de créer des menus. En fin un bon cuisinier doit être passionné par la gastronomie et tout ce qui l'entoure
A travers la logistique, il doit tenir au courant, son superviseur de tous les problèmes liés à la gastronomie sous sa responsabilité.
Maître dans sa cuisine, le cuisinier élabore un budget lies à la gastronomie et le soumet à l’administrateur de bureau pour appréciation et validation.
Participe ou effectue de fois aux achats de produits des cuisines ou des produits alimentaires budgétisés.
Il choisit les produits, élabore les recettes et réalise les différents plats prévus au menu. Selon son lieu d'exercice, il travaille seul ou à la tête d'une équipe très hiérarchisée.
Dresser les menus, préparer les repas, et déterminer les portions et les quantités nécessaires.
Tenir compte des besoins alimentaires particuliers, s'il y a lieu.
Commander et vérifier les marchandises nécessaires.
Nettoyer la cuisine et l'aire de travail.
Superviser le personnel de cuisine.
Préparer les menus et élaborer les plats,
Sélectionner les produits pour la réalisation des menus,
Réaliser les cuissons des aliments,
Soigner le dressage des assiettes,
Nettoyer la cuisine, en fin de service,
Veiller au respect des normes de sécurité et d'hygiène
Profil Recherché
Avoir un diplôme d'État et de formation en art culinaire.
Avoir une expérience en tant que technicien de surface
Apte à proposer des solutions rapides.
Capacités de travail en équipe.
Avoir la capacité de travailler dans un environnement multiculturel.
Pouvoir organiser son travail et les établir des priorités
Etre capable d'entretenir des relations de travail dans un esprit d'équipe.
Capacité d’adaptation face aux pressions et à l’évolution des besoins.
Attention aux détails et excellentes notions de calcul.
Avoir des notion en informatique
Bon niveau de français écrit et parlé
C.Valeurs de GiveDirectly
Priorité aux bénéficiaires : Nous privilégions les préférences des bénéficiaires, pas celles de nos donateurs ni même les nôtres.
L’équipe avant l’individuel : Nous œuvrons pour le succès de l’organisation, pas celui des individus.
Être proactivement franc : Nous parlons et communiquons les informations en toute franchise.
Créer une énergie positive : Nous nous efforçons d’apporter de l’énergie positive à nos collègues, et pas de la leur prendre.
Réfléchir rigoureusement, agir rapidement : Priorité à la rigueur et à l’action, pas au débat interminable.
Se connaître et se développer : Nous sommes conscients de nos défauts, mais nous les exploitons.
Accepter la réalité, Proposer des solutions : Nous ne nous attardons pas sur les problèmes. Nous créons des solutions.
Être ambitieux de manière productive : Nous prenons des risques qui pourraient révolutionner le secteur
d. Comment postuler
Les candidatures se font uniquement en ligne, les intéressés sont priés d’aller sur le
https://boards.greenhouse.io/givedirectly
chercher les offres de la RDC, et soumettre leurs candidatures au plus tard le 05 Novembre 2026 à 17h00 précises Heure de Kinshasa.
Si les pièces ne sont pas demandées sur le portail de candidatures , le dossier contient ( Un CV à jour avec 3 références, une lettre de motivation , la copie du diplôme et le certificat de fin de service du dernier employeur, Les dossiers incomplets ne seront pas examinés)
En cas de difficulté technique écrire à
drc-recruitment@givedirectly.org
Les attestations fournies sont toutes vérifiées ; en cas de fausse information votre candidature sera rejetée.
Les attestations de services fournies dans votre dossier pour ce recrutement, seront vérifiées, scrupuleusement, et toute fausse information y relative entraînera un rejet immédiat de votre candidature.
ATTENTION : NE PAS ENVOYER VOTRE CANDIDATURE À L'ÉMAIL :
whistleblower@givedirectly.org
Nos engagements
GiveDirectly applique une politique de tolérance zéro à l'égard de l'exploitation, des abus et du harcèlement sexuels (SEAH) et attend de toute personne qui travaille avec nous qu'elle place la protection des bénéficiaires en priorité.
Le recrutement est entièrement gratuit. GiveDirectly ne demande ni frais, ni pot-de-vin, ni faveur d'aucune sorte, ni information bancaire, à aucune étape du processus.
Si l'on vous formule une telle demande, ou si vous estimez subir une pression ou une discrimination injuste, écrivez à
whistleblower@givedirectly.org
Cette adresse sert uniquement à signaler un problème, jamais à postuler.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Dubai, United Arab Emirates
Workplace: on-site
About Deluxe Holiday Homes
Deluxe Holiday Homes is a leading holiday-home and property management company based in Dubai, UAE, managing a portfolio of 800+ premium short-term rental properties across the emirate. The Deluxe Homes Group operates with ~230 people across Dubai, Abu Dhabi, Fujairah, and Armenia, and includes Deluxe Homes Real Estate, our brokerage and long-term property management arm. We use a modern technology stack to run operations, serve guests and tenants, and protect owner returns.
Role Overview
We are looking for an organized, reliable Office & Listings Coordinator to run the front desk of our Al Barsha head office and, once trained, to own three back-office streams: long-term tenancy administration for Deluxe Homes Real Estate (our own tenancy contracts and those of our landlord clients), property listings on local portals and OTAs, and office supplies. You are the one-stop contact for our property management clients: when a landlord or tenant calls, you answer, resolve the routine, and chase the rest. You will spend part of the day at the desk and part of the day on tenancy files and listings.
This is an ownership role, not a wait-to-be-told role. We will train you from zero on tenancy paperwork, listings and our systems, but we need someone who notices what is missing and fixes it: an expired tenancy nobody flagged, a listing with the wrong price, a landlord waiting two days for a call-back. You make routine decisions inside your remit and report after — you do not wait to be asked. If a landlord client calls about their Ejari renewal, you know the answer or you find it the same day.
Note:
This role does not include site visits, property inspections or guest check-ins. Those are handled by the operations and field teams. Tenancy work in this role covers long-term (Ejari) tenancies only, not short-stay guest bookings.
Key Responsibilities
1. Front Desk & Visitors
• Run the front desk during office hours: greet visitors, landlords, tenants and guests, and route them to the right person within minutes, not after a wait.
• Answer and route the main office line and WhatsApp; take accurate messages and follow up so nothing is lost.
• Receive and log couriers, documents and keys; keep a clean handover record.
• Keep the reception and meeting rooms presentable; book rooms and keep the visitor log.
• Coordinate desk cover with the Office Manager so the desk is never empty during your tenancy and listing blocks.
2. Long-Term Tenancy Administration & Client Calls (Deluxe Homes Real Estate)
• Be the first point of contact for property management clients: answer landlord and tenant calls and messages, resolve routine questions yourself (rent dates, renewals, notices, documents) and escalate only the exceptions.
• Prepare, issue and file tenancy contracts for company-held units and for landlord clients using approved templates.
• Register and renew Ejari contracts on time; keep a renewal calendar and flag every expiry at least 60 days ahead.
• Collect and verify tenant documents (Emirates ID, passport, visa) and cheques; record PDCs and hand them to Finance the same day.
• Track rent due dates and late or bounced payments, and send the first reminder without being asked.
• Keep every tenancy file complete and audit-ready in the company system.
3. Property Listings (Portals & OTAs)
• Create and update listings on local portals (Property Finder, Bayut, Dubizzle) and OTAs (Airbnb, Booking.com) from the approved listing brief and photo set.
• Check every listing for correct price, availability, photos, amenities and permit number before it goes live.
• Refresh and re-rank listings on a set schedule so they stay visible; pause units that are no longer available.
• Spot and fix listing errors within 24 hours; keep a simple log of what changed and why.
• Report weekly on listings added, updated and paused.
4. Office Supplies & Administration
• Monitor stationery, pantry, printer and cleaning supplies; reorder before they run out, inside the agreed monthly budget.
• Keep a supplier list with prices and lead times; compare quotes once a year and cut cost where you can.
• Log office maintenance issues (AC, printers, internet) and chase vendors until they are closed.
• Support the Office Manager with filing, scanning, document runs and ad-hoc admin.
• Where you have the skill, prepare simple social media posts and stories from approved content and photos.
Required Qualifications
• 0–2 years in a front desk, admin, real estate or hospitality role. Fresh graduates welcome.
• Fluent English, spoken and written; clear and polite on the phone and on WhatsApp.
• Comfortable with Google Workspace or Microsoft 365, and able to learn Ejari, portal back-ends and our property system within 4 weeks.
• Accurate with details — you catch the wrong date on a contract or the wrong price on a listing before it goes out.
• Decisive operator — you make routine calls inside your remit and report after. We will reference-check this with previous managers or lecturers.
• Already living in the UAE and able to start within 30 days.
Preferred Qualifications
• UAE residence visa sponsored by a family member (spouse or parent) — preferred.
• UAE university graduate or 4+ years living in the UAE.
• Experience with Ejari, DLD/REST, Property Finder, Bayut, Dubizzle, Airbnb or Booking.com.
• Social media posting skills (Instagram, TikTok, LinkedIn) — a plus, not a must.
• Arabic, Russian or another second language.
Location: Kitui
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
As Team Lead for the Kitui LLS Project, you will lead the call center team that carries out outbound follow-up with recipients, by phone and through in-person field visits across Kitui County. You will own the team’s performance against its KPIs, keep call and field-visit quality high, and make sure every recipient is heard, respected, and supported.
You will coach and support agents, handle escalated and sensitive cases, decide when a case needs an in-person visit, and keep the team’s reporting accurate and current. You will work closely with the Call Center Manager and field colleagues, and you are expected to model GiveDirectly’s values and uphold its data integrity and ethical standards
The role is Based in Kitui, with regular field visits across Kitui County to support in-person monitoring, coaching, and follow-up.
Responsibilities:
(A) Performance Management
Conduct weekly 1:1 check-ins with all assigned agents, reviewing performance against team KPIs and, where relevant, in-person follow-up outcomes.
Lead weekly team huddles covering performance trends, blockers, and updates
Own team-level KPIs (Agent Utilization, Speed of Cash, Positive Recipient Experience, and any additional KPIs defined by the Call Center Manager)
Manage Performance Improvement Plans (PIPs) end-to-end, including documentation and follow-through
(B) Quality Assurance
Review a minimum of 4 recorded or side-by-side outbound calls per agent per week against the team's QA rubric
Periodically accompany agents on in-person field visits in Kitui to assess the quality of in-person follow-up and eligibility determination
Score calls and field visits consistently, and document QA feedback in an auditable format
Identify recurring quality gaps and design targeted coaching or refresher training to address them
Calibrate QA scoring periodically with the Call Center Manager or peer Team Leads to ensure consistency across teams
Track QA score trends over time per agent and flag agents needing additional support before performance drops significantly
(C) People Management
Conduct at least 30 minutes of coaching per agent per week, grounded in specific call or case examples, separate from performance review and focused on skill growth
Support onboarding and integration of any new agents joining the team
Manage team attendance and leave planning, ensuring adequate coverage across remote and field days
Identify and act on opportunities for morale-building (for example recognition, team check-ins, and addressing burnout risk given the mix of remote and field demands)
Maintain healthy team dynamics through proactive conflict resolution
Recognize and reinforce both individual and team wins, not just performance gaps
Act as the first point of support for agent wellbeing concerns, escalating to the Call Center Manager or People team where appropriate
Support agents' growth conversations, even where no formal progression path currently exists, by identifying stretch opportunities within the role
(D) Agent Support & Escalations
Provide real-time floor support for outbound call queries
Handle escalated cases, including deciding whether a recipient needs an in-person visit (for example unreachable recipients, disputed eligibility, or adverse events)
Track and follow through on any case handed off from phone-based follow-up to field visit in Kitui
During field visits, directly observe and coach agents on in-person follow-up quality
Host donors, partners, and leadership during their visits to the Kitui field sites
Build and maintain working relationships with internal teams and external stakeholders, including field colleagues and partners, and keep them informed of team progress, risks, and escalations
(E) Reporting, Systems & Administration
Plan and manage weekly rosters for the team, factoring in the mostly remote structure and scheduled field visit days
Generate real-time performance reports using Salesforce, Call Center Studio, and Tableau dashboards
Keep trackers (QA logs, coaching logs, case escalations, attendance) accurate and current
Proactively flag systemic issues and recommend adjustments
Deliver monthly or quarterly refresher trainings on new protocols, products, or system updates
Document coaching sessions and PIPs consistently and in an auditable format
Key Competencies and Attributes
Bachelor's degree in social sciences, development studies, community development, public health, or a related field.
At least 3 years of experience in a call center or customer support environment, including at least 1 year leading, supervising, or coaching a team of agents
Experience in call center work, quality assurance, including scoring calls against a rubric and giving performance feedback
Experience in nonprofit, humanitarian, or development work, or with in-person field follow-up, is an added advantage
Knowledge of Salesforce, CommCare, Call Center Studio, SMS Leopard, Tableau, bulk messaging, and AI Assistant tools is an added advantage.
Excellent interpersonal, coaching, and conflict-management skills
Sound judgment on when a case needs escalation from phone to field
Willingness to travel regularly to field sites across Kitui County, including remote areas
Strong organizational skills, especially managing a remote-first team
Ability to maintain confidentiality on sensitive recipient cases
Genuine people-first instinct, able to balance metrics-driven management with team morale and wellbeing
Fluency in the Kamba language is a
MUST
.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Kitui
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
The Associate Field Manager (AFM) plays a central role in ensuring GiveDirectly delivers a gold-standard experience for recipients while operating efficiently. Based in Kitui County, the AFM must have in-depth knowledge of the local context, including community dynamics, security nuances, and logistical realities.
The AFM will manage a team of Field Officers (FOs), oversee day-to-day field activities, monitor data quality, and implement continuous process improvements. The AFM serves as the Field Manager’s primary resource on the ground and is a key link between the field teams and senior leadership.
The role is based in Kitui, Kenya, with regular travel to program field sites in and around the area.
Responsibilities:
Field Management
Execute the field work plan on a rolling basis and propose necessary adjustments to ensure operational efficiency.
Conduct weekly debrief sessions with field teams to identify risks, pain points, and opportunities for improvement.
Coordinate daily field activities and guide team movement across targeted communities in Kitui County, planning routes around distance, terrain, and seasonal access constraints.
Track enrollment progress weekly and promptly escalate challenges to the Field Manager.
Provide support for piloting and implementing new projects or processes as needed.
Participate in consultative meetings with other AFMs, the Field Manager, Program Manager, and Program Director to discuss field progress and brainstorm solutions to key challenges.
People Management
Continuously ensure team well-being through effective scheduling, promoting a culture of empathy, and recognizing team successes.
Provide weekly one-on-one and group check-ins to promote open communication and alignment on Field Officer responsibilities.
Address performance issues and participate in performance evaluations when needed, including initiating performance improvement plans where applicable.
Support team professional development through weekly mentoring, coaching, and internal professional development training sessions.
Conduct quarterly performance reviews and support team members in setting and reviewing performance goals.
Onboard new team members and reinforce GiveDirectly's culture and values through periodic refresher sessions.
Use sound judgment to resolve disciplinary issues as they arise.
Organize monthly team-building exercises to promote cohesion and value alignment.
Implement and oversee a structured leave management plan to support work-life balance on a rolling basis.
Quality Management and Data Analytics
Conduct weekly desktop checks on Field Officer deliverables and prepare quality reports.
Run weekly spot checks on all stages of enrollment and provide timely feedback to both Field Officers and the Field Manager.
Shadow Field Officers weekly using the Field Shadowing tool, and offer in-depth coaching to improve survey administration.
Analyze data weekly to extract insights and generate detailed reports that inform team discussions and decisions.
Facilitate targeted training sessions as needed based on quality assessment outcomes.
Submit timely survey permission and troubleshooting tickets according to Field Tech service-level agreements and guidelines.
Data Collection, Process Improvement & Troubleshooting
Collect at least two household surveys weekly to identify areas for improvement in the field process.
Pilot quality management tools and provide feedback on their functionality and effectiveness.
Participate in brainstorming sessions to refine targeting criteria, especially clauses contributing to high exclusion rates.
Coordinate with the Field Manager when additional data is required outside of primary workflows, such as PPI and JMMI data or baseline indicators.
Monitor progress continuously, identifying and resolving issues to ensure data collection goals are met.
Administrative Requisitions & Stock Management
Submit weekly stock count certificates and ensure recipient phones are delivered to the office in line with enrollment targets.
Ensure enrollment flyers are requested and updated monthly in coordination with the admin department.
Provide support in issuing protective equipment and replacing worn-out field gear, including troubleshooting issues with field devices.
Financial Requisitions & Timesheets
Submit accurate field timesheets and transport expenditure reconciliations weekly and monthly as required.
Approve airtime allowance requests every month, ensuring accuracy and timeliness.
Stakeholder Engagement
Engage key administrative leaders at the location and sublocation levels in Kitui County to secure buy-in and support for field operations.
Prepare detailed reports and maintain a log of stakeholder engagements using the established engagement tracking system as needed.
Maintain positive relationships with community leaders to ensure efficient resolution of escalated cases, including safeguarding and impersonation incidents.
Risk Management & Community Intelligence
Continuously monitor and identify cultural, logistical, and operational risks and escalate them to the Field Manager as needed.
Assess staff security risks specific to different areas in Kitui County and update relevant documentation regularly.
Maintain and update the risk matrix with new threats or trends, including internal leaks, and escalate appropriately.
Content & Impact Reporting
Continuously identify compelling impact stories and share them with the content team for use in communications.
Support the Field Manager during visits from donors, journalists, and other external stakeholders when required.
Required Qualifications
Bachelor's degree in Social Sciences, Development Studies, or a related field.
At least 3 years of experience managing teams in the humanitarian or development sector.
Proven track record in people management, especially in remote or resource-scarce settings.
Strong analytical, problem-solving, and organizational skills.
Proficient in data analysis and reporting tools (e.g., Excel, Google Sheets).
Deep familiarity with Kitui County, including local customs and terrain.
High integrity, empathy, and alignment with GiveDirectly's values.
Experience with digital data tools, community engagement, financial reconciliation, or social protection programs will be an added advantage.
Excellent verbal and written communication skills.
Fluency in the Kamba language is a
MUST
.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Magarini, Kilifi
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
The Associate Field Manager (AFM) plays a central role in ensuring GiveDirectly delivers a gold-standard experience for recipients while operating efficiently. Based in Magarini - Kilifi, the AFM must have in-depth knowledge of the local context, including community dynamics, security nuances, and logistical realities.
The AFM will manage a team of Field Officers (FOs), oversee day-to-day field activities, monitor data quality, and implement continuous process improvements. The AFM serves as the Field Manager’s primary resource on the ground and is a key link between the field teams and senior leadership.
The role is based in Magarini, Kenya, with regular travel to program field sites in and around the area.
Responsibilities:
Field Management
Execute the field work plan on a rolling basis and propose necessary adjustments to ensure operational efficiency.
Conduct weekly debrief sessions with field teams to identify risks, pain points, and opportunities for improvement.
Coordinate daily field activities and guide team movement across targeted communities in Magarini Sub-County, planning routes around distance, terrain, and seasonal access constraints.
Track enrollment progress weekly and promptly escalate challenges to the Field Manager.
Provide support for piloting and implementing new projects or processes as needed.
Participate in consultative meetings with other AFMs, the Field Manager, Program Manager, and Program Director to discuss field progress and brainstorm solutions to key challenges.
People Management
Continuously ensure team well-being through effective scheduling, promoting a culture of empathy, and recognizing team successes.
Provide weekly one-on-one and group check-ins to promote open communication and alignment on Field Officer responsibilities.
Address performance issues and participate in performance evaluations when needed, including initiating performance improvement plans where applicable.
Support team professional development through weekly mentoring, coaching, and internal professional development training sessions.
Conduct quarterly performance reviews and support team members in setting and reviewing performance goals.
Onboard new team members and reinforce GiveDirectly's culture and values through periodic refresher sessions.
Use sound judgment to resolve disciplinary issues as they arise.
Organize monthly team-building exercises to promote cohesion and value alignment.
Implement and oversee a structured leave management plan to support work-life balance on a rolling basis.
Quality Management and Data Analytics
Conduct weekly desktop checks on Field Officer deliverables and prepare quality reports.
Run weekly spot checks on all stages of enrollment and provide timely feedback to both Field Officers and the Field Manager.
Shadow Field Officers weekly using the Field Shadowing tool, and offer in-depth coaching to improve survey administration.
Analyze data weekly to extract insights and generate detailed reports that inform team discussions and decisions.
Facilitate targeted training sessions as needed based on quality assessment outcomes.
Submit timely survey permission and troubleshooting tickets according to Field Tech service-level agreements and guidelines.
Data Collection, Process Improvement & Troubleshooting
Collect at least two household surveys weekly to identify areas for improvement in the field process.
Pilot quality management tools and provide feedback on their functionality and effectiveness.
Participate in brainstorming sessions to refine targeting criteria, especially clauses contributing to high exclusion rates.
Coordinate with the Field Manager when additional data is required outside of primary workflows, such as PPI and JMMI data or baseline indicators.
Monitor progress continuously, identifying and resolving issues to ensure data collection goals are met.
Administrative Requisitions & Stock Management
Submit weekly stock count certificates and ensure recipient phones are delivered to the office in line with enrollment targets.
Ensure enrollment flyers are requested and updated monthly in coordination with the admin department.
Provide support in issuing protective equipment and replacing worn-out field gear, including troubleshooting issues with field devices.
Financial Requisitions & Timesheets
Submit accurate field timesheets and transport expenditure reconciliations weekly and monthly as required.
Approve airtime allowance requests every month, ensuring accuracy and timeliness.
Stakeholder Engagement
Engage key administrative leaders at the location and sublocation levels in Magarini Sub-County to secure buy-in and support for field operations.
Prepare detailed reports and maintain a log of stakeholder engagements using the established engagement tracking system as needed.
Maintain positive relationships with community leaders to ensure efficient resolution of escalated cases, including safeguarding and impersonation incidents.
Risk Management & Community Intelligence
Continuously monitor and identify cultural, logistical, and operational risks and escalate them to the Field Manager as needed.
Assess staff security risks specific to different areas in Magarini Sub-County and update relevant documentation regularly.
Maintain and update the risk matrix with new threats or trends, including internal leaks, and escalate appropriately.
Content & Impact Reporting
Continuously identify compelling impact stories and share them with the content team for use in communications.
Support the Field Manager during visits from donors, journalists, and other external stakeholders when required.
Required Qualifications
Bachelor's degree in Social Sciences, Development Studies, or a related field.
At least 3 years of experience managing teams in the humanitarian or development sector.
Proven track record in people management, especially in remote or resource-scarce settings.
Strong analytical, problem-solving, and organizational skills.
Proficient in data analysis and reporting tools (e.g., Excel, Google Sheets).
Deep familiarity with Magarini Sub-County, Kilifi County, including local customs and terrain.
High integrity, empathy, and alignment with GiveDirectly's values.
Experience with digital data tools, community engagement, financial reconciliation, or social protection programs will be an added advantage.
Excellent verbal and written communication skill.
Fluency in the Giriama language is a
MUST.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Dubai, United Arab Emirates; Serbia; Armenia; Kazakhstan; Georgia
We are looking for a
Salesforce specialist
to take ownership of the setup, development, and day-to-day administration of a real estate developer’s CRM.
The role involves configuring sales pipelines, integrating communication channels and lead sources, automating lead distribution, creating reports and dashboards, maintaining data quality, and helping the team use Salesforce effectively. A key part of the role is integrating Salesforce with websites and external services, managing data related to real estate projects and units, and providing ongoing system support after implementation.
Responsibilities
Sales Pipelines and Processes
- Configure and improve lead and opportunity management processes, including stages, transition criteria, required fields, loss reasons, tasks, and reminders.
- Align with the business on the differences between direct customer inquiries and broker/agency workflows, implementing separate processes where necessary.
- Configure the conversion of leads into contacts and opportunities while preserving the lead source, history, and ownership.
- Establish relationships between customers, brokers, opportunities, projects, and units within the existing data model.
- Automate follow-ups, inactivity monitoring, and escalations to managers.
Communication Channels and Lead Sources
- Audit existing channels and integrate the agreed set with Salesforce. Review email, telephony, WhatsApp, websites and landing pages, advertising lead forms, and event registrations. Telegram and other messaging platforms may be considered based on business needs.
- Enable sales managers to handle communications directly from the CRM wherever supported by the selected solution, including sending and receiving messages, making calls, assigning ownership, and maintaining communication history in the relevant records.
- Configure the association of inquiries with existing customers, handle repeat inquiries, and prevent duplicate records.
- Preserve lead source information, UTM parameters, campaign data, project interest, and other agreed data points.
- Configure templates, notifications, and automated confirmations while accounting for consent requirements and unsubscribe preferences.
- Monitor integration errors to ensure that failed leads and messages are detected and can be reprocessed without creating duplicates.
- Assess compatibility, licensing requirements, and connector costs before implementation. The final integration approach for each channel will be determined following an audit.
Lead Assignment and Reassignment
- Implement agreed lead assignment rules based on project, language, source, team, manager availability, and workload, including round-robin distribution where required.
- Account for repeat inquiries assigned to an existing manager, exceptions, employee leave, inactive users, and backup queues.
- Monitor time to first contact, configure notifications, and enable reassignment when agreed response-time targets are missed.
- Maintain an assignment history showing who received each lead, when it was assigned, and why ownership changed.
- Ensure accurate reporting after reassignment by separately
Requirements
- Fluent Russian for gathering requirements, discussing solutions, and training employees.
- Hands-on experience independently configuring and maintaining Salesforce in a business environment. A guideline of 3+ years of experience is preferred; practical case studies and independence are more important than formal tenure.
- Strong knowledge of Sales Cloud processes and the Leads, Contacts, Accounts, Opportunities, Campaigns, and Activities data models, as well as custom objects.
- Practical experience with Salesforce Flow, validation rules, lead assignment rules, queues, access management, reports, and dashboards.
- Experience integrating external systems via APIs and webhooks, troubleshooting errors, handling repeated requests, and preventing duplicate records.
- Proficiency in Apex and SOQL sufficient to independently read, troubleshoot, and modify existing logic, write necessary tests, and account for platform limitations.
- Experience with data imports, cleansing, and bulk updates, with an understanding of how changes affect automations and reporting.
- Experience working with sandbox environments, deploying changes, and using version control for code.
- Ability to translate business requirements into practical solutions, estimate effort, and explain outcomes to non-technical stakeholders.
- English proficiency sufficient for technical documentation and communication with support teams. The ability to interact with English-speaking users will be assessed during the interview.
Nice to Have:
- Experience in real estate development, including multiple projects, brokers and agencies, unit catalogs, and long sales cycles.
- Hands-on experience integrating WhatsApp, telephony, email, and advertising lead forms with Salesforce.
- Experience implementing complex lead assignment rules, monitoring response times, and maintaining accurate metrics after reassignment.
- Experience integrating CRM systems with websites, registration forms, event management services, and email marketing platforms.
- Experience with Lightning Web Components, integration platforms, and automation tools, where applicable to the existing system.
- Salesforce certifications in administration, development, or Sales Cloud. Certifications are a plus but do not replace proven practical experience.
Benefits
Dynamic, fast-growing, and collaborative team
Professional growth and career development opportunities
Location: Zürich, Switzerland
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Location: On-site - Zurich, Switzerland
Languages: Fluent German and Swiss German (Mandatory)
About the Company
Our client is an innovative Swiss PropTech company transforming how property management companies handle residential re-letting.
By simplifying and streamlining the rental process, the company helps property managers reduce administrative workloads, save time, and manage property vacancies more efficiently.
As a growing startup operating in Switzerland and the wider DACH region, the company offers an exciting opportunity to work directly with its founders and play an important role in building its outbound sales function.
Job Summary
We are looking for a motivated, confident, and highly organized Sales Development Representative (SDR) to drive outbound B2B sales activities across Switzerland.
In this role, you'll be the first point of contact for property management companies, engaging decision-makers, introducing an innovative property management solution, and booking qualified product demonstrations for the founders.
Your primary focus will be cold calling, lead qualification, appointment setting, and CRM management.
This is a pure outbound sales development role. You won't be responsible for closing deals or managing accounts. Instead, you'll focus on opening doors, generating qualified opportunities, and building a strong sales pipeline.
You'll work closely with the founders, receive direct feedback, and help refine the company's outbound sales strategy.
Key Responsibilities
Outbound Prospecting:
Conduct approximately 40–50 outbound calls daily to pre-qualified property management companies across Switzerland.
Decision-Maker Engagement:
Connect with managing directors, heads of property management, and other senior decision-makers.
Appointment Setting:
Communicate the company's value proposition clearly and book qualified product demonstrations for the founders.
Lead Qualification:
Assess prospects' needs, company size, and potential fit before scheduling meetings.
CRM Management:
Maintain accurate and up-to-date records in Pipedrive, including call outcomes, follow-ups, contact information, and next steps.
Email Follow-Ups:
Send personalized follow-up emails to prospects and nurture conversations until a meeting is confirmed.
Meeting Coordination:
Confirm scheduled demonstrations, send reminders, and help maintain a high meeting attendance rate.
Lead Verification:
Review and validate new leads generated through automated prospecting tools before adding them to the CRM.
Sales Feedback:
Identify common objections, share market insights, and contribute to improving sales scripts and outreach strategies.
Founder Collaboration:
Work directly with the founders to continuously improve outreach performance and lead quality.
Requirements
Fluent German and Swiss German are essential, including the ability to confidently communicate with Swiss German-speaking customers over the phone.
Strong verbal communication skills and the ability to engage senior decision-makers professionally.
Confidence making high-volume outbound cold calls and handling objections.
A proactive, resilient mindset with the ability to stay motivated despite rejection.
Excellent organizational skills and attention to detail.
Ability to communicate a compelling value proposition clearly and concisely.
Strong time management skills and the ability to consistently meet activity targets.
Comfortable working with CRM systems and maintaining accurate sales records.
Ability to work independently while collaborating closely with a small, fast-moving team.
Must be based in Switzerland.
Nice to Have
Previous experience as a Sales Development Representative (SDR), Business Development Representative (BDR), or Outbound Sales Representative.
Experience in B2B cold calling, appointment setting, or lead generation.
Familiarity with Pipedrive or similar CRM platforms.
Experience in real estate, property management, PropTech, or related industries.
Previous experience selling to Swiss businesses or decision-makers in the DACH market.
Experience working in a startup or founder-led sales environment.
Benefits
💰 Competitive Compensation: Fixed salary with the potential to earn performance-based bonuses for qualified, completed demos.
🚀 High-Impact Role: Join a growing Swiss PropTech startup and directly contribute to its commercial growth.
📈 Professional Development: Build valuable experience in B2B outbound sales, lead generation, and the Swiss real estate technology sector.
🎯 Clear Performance Goals: Work toward measurable KPIs with opportunities for performance-based rewards.
💻 Modern Sales Tools: Use Pipedrive CRM and automated lead generation systems to streamline your workflow.
🌟 Meaningful Contribution: Help shape the company's outbound sales playbook, messaging, and prospecting processes.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Every agent on Baseten Sandboxes runs in its own microVM. Agents call models, reach tools and APIs, expose services, and more and more often talk to each other. Networking built into today's cloud providers was not designed for very large numbers of isolated machines that suspend, resume, and exchange data constantly.
The Agent Infra team builds its own networking stack for sandboxes, designed from the start for that scale. It runs in user space, with VPP (FD.io http://FD.io) as its main data plane technology, and is built from virtualized network functions (VNF/NFV): carrier-grade, low-latency packet processing designed for very large numbers of agents. In September 2026, Baseten acquired Blaxel https://www.baseten.co/blog/blaxel-is-joining-baseten-to-build-the-future-of-agentic-cloud/, whose sandboxes, storage, and networking are the foundation for Baseten Sandboxes https://docs.baseten.co/sandboxes.
You'll build multi-tenant virtual private networking that connects each customer's agents and services privately and securely, using modern overlay technologies.
We are building a cloud, not just using one. We want engineers who expose the network as a programmable API and write the code, not operators who push router and switch configuration. The team is small and ownership is big: we ship in weeks and months, not multi-year programs.
This role is separate from Baseten's GPU-to-GPU networking. Here you'll own how sandboxes connect to each other, to Baseten services, to customer networks, and to the internet.
If you've built user-space data planes, virtualized network functions, or multi-tenant cloud networking and want to design one for agents, we'd love to talk.
EXAMPLE INITIATIVES
- Blaxel is joining Baseten to build the future of agentic infrastructure https://www.baseten.co/blog/blaxel-is-joining-baseten-to-build-the-future-of-agentic-cloud/
- Securing the open frontier with NVIDIA OpenShell and Blaxel sandboxes https://www.baseten.co/blog/announcing-carbon/
- Baseten Sandboxes documentation https://docs.baseten.co/sandboxes
RESPONSIBILITIES
- Design and build the user-space, VPP-based data plane that connects microVM sandboxes to each other, to Baseten services, and to the internet
- Build multi-tenant virtual private networking and overlays (for example EVPN, GENEVE, VXLAN) across regions
- Expose the network as a programmable API that the rest of the platform calls
- Cut latency and raise connection scale for agent-to-agent and agent-to-service traffic
- Build routing that sends each request to the nearest region and keeps connections working as sandboxes suspend and resume
- Build secure ingress and egress for sandboxes, including firewalling, static egress IPs, and custom domains with managed TLS
- Build L7 proxies for request inspection, filtering, secret injection, and auditing
- Own per-sandbox addressing, including IPv6, and network isolation between tenants
- Build observability for the packet path across guest, host, and network, and debug production issues end to end
- Work closely with the compute, storage, GPU infrastructure, and datacenter teams
REQUIREMENTS
- Experience with user-space packet processing (DPDK, VPP, or similar) or virtualized network functions (VNF/NFV)
- Experience building multi-tenant networking in production (VXLAN, GENEVE, VRF)
- Experience building a software-defined network, overlay network, or packet-processing data plane in production
- You write production code: strong systems programming in Rust, Go, and/or C/C++. Network architects are welcome if they build, not only configure
- Experience building cloud networking as the provider, not only consuming a cloud provider's network
- Solid grounding in TCP/IP and routing
- Experience building or operating proxies, load balancers, or L4/L7 gateways at scale
- Experience debugging latency and throughput problems with packet captures, tracing, and profiling
- You move fast and like owning a problem end to end on a small team
NICE TO HAVE
- Experience with VPP / FD.io http://FD.io, our main networking technology
- Experience with GENEVE or VXLAN overlays and EVPN
- Linux kernel networking: eBPF/XDP, netfilter or nftables, network namespaces
- Familiarity with virtual machine networking: virtio-net, vhost, TAP devices, or networking for Firecracker or Cloud Hypervisor
- Experience running IPv6 at scale
- Background in telecom user-plane or 5G core networking, or in low-latency trading networks
- Experience with multi-region traffic routing, anycast, or BGP
- Experience with TLS termination, DNS, and egress security controls
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: London, England, United Kingdom
About the Job:
As a Senior Enterprise Account Executive, you will play a pivotal role in nurturing and expanding relationships with large enterprise accounts within your designated territory. You should possess exceptional business acumen, a customer-centric approach, and the self-motivation to thrive with minimal supervision. Moreover, you must be adaptable and proficient in wearing multiple hats as you take on this crucial responsibility. We have full confidence in your ability to make the right decisions and drive results autonomously.
LaunchDarkly is a rapidly evolving software company with a strong mission and vision, powered by a diverse and talented team. Our mission is to accelerate software development by empowering teams. Joining our dynamic and fast-growing team, you will make an immediate impact on our product and customer success.
Responsibilities:
Ownership of Large Enterprise Accounts:
You will be the primary point of contact and relationship owner for large enterprise accounts within your territory.
Territory and Account Planning:
Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives.
Ensure Successful Adoption:
Ensure the seamless adoption of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction.
Elevate LaunchDarkly's Visibility:
Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives within these large enterprises.
Collaboration with Solutions Engineers:
Work closely with your solutions engineer counterpart to deliver both business and technical value to prospects and customers.
Cross-functional Collaboration:
Collaborate with internal teams, including product support, developer relations, marketing, and revenue operations, to align our offerings with customer business needs effectively.
About You:
Entrepreneurial and Self-Motivated:
You are driven and proactive, taking ownership of your role and responsibilities.
Passion for Learning and Growth:
You are enthusiastic about continuous learning and personal development at LaunchDarkly.
Intellectual Curiosity and Ambition:
You have a hunger for knowledge and strive for ambitious goals.
Excellent Communication:
Your written and spoken communication skills are outstanding.
Highly Organized & Autonomous:
You are capable of efficiently managing your workload and thrive in an environment that encourages autonomy.
Adaptability:
You excel in a fast-paced and dynamic organizational setting.
Qualifications:
7+ years of Enterprise (closing) Sales Experience
Experience selling DevOps products or a strong technical understanding of SDLC, developer workflows and pain points, with the ability to communicate how solutions address these challenges.
You have a demonstrable track record of consistently meeting or exceeding quota expectations.
You possess the expertise to navigate consultative sales cycles with Executive-level stakeholders at Fortune 500 companies.
You have experience implementing and succeeding with a Land & Expand SaaS Sales strategy, effectively expanding business within large enterprise accounts.
Recent experience working for an emerging technology software company is a significant plus.
Familiarity with and experience using the MEDDPIC sales methodology is advantageous.
Travel
: expected range of 25% to 50% as needed
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
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.
Location: Mexico City, Mexico
Workplace: onsite
We are looking for a Operations Specialist – Mexico is responsible for supporting the efficient day-to-day operations of the Mexico office and contributing to regional Operations activities across LATAM. The role ensures smooth office functioning by coordinating facilities management, vendor relationships, procurement, invoice processing, documentation, asset management, logistics, and employee support. The Specialist also assists with internal events, business visits, and operational projects, while maintaining accurate records, following internal procedures, and ensuring timely resolution of office, facility, and office-related issues.
Working closely with the Operations Business Partner (BP), OPS Manger the broader Operations team, local employees, regional stakeholders, and external suppliers, the Operations Specialist helps maintain a safe, organized, and productive workplace. The role requires a proactive, service-oriented, and process-driven approach, with a strong focus on accuracy, accountability, cross-functional collaboration, and continuous improvement. Knowledge of occupational Health and Safety (H&S) requirements and support in implementing relevant office safety procedures are also expected.
Key Responsibilities
Ensure the smooth daily functioning of the Mexico office, including workspace readiness, office supplies, snacks, meeting rooms, access management, and general facility needs.
Coordinate maintenance, cleaning, repairs, and other facility-related services, ensuring timely resolution of operational issues.
Manage office access keys and coordinate access arrangements for employees, visitors, and HQ guests.
Monitor office conditions and support the implementation of Health and Safety requirements, internal policies, and workplace standards.
Coordinate with local suppliers and service providers to ensure timely delivery of goods and services.
Support supplier sourcing, quotation collection, price comparisons, onboarding, and partnership discussions.
Manage the administrative flow of invoices, purchase requests, accounting approvals, and payment follow-ups in accordance with internal procedures.
Maintain an up-to-date vendor database and monitor service quality, contractual obligations, and payment statuses.
Support virtual office and coworking arrangements, including subscriptions, utilities, and related payments.
Create, organize, update, and archive physical and digital documentation in accordance with internal standards.
Maintain accurate office databases, asset inventories, budget trackers, supplier records, and operational task lists.
Support correspondence management, including receiving, scanning, distributing, sending, and archiving documents.
Prepare reports, spreadsheets, forms, presentations, dashboards, and visual summaries to support operational planning, budget monitoring, and management updates.
Support monitoring of the Mexico Operations budget, tracking expenses, invoices, payment statuses, and budget utilization.
Assist with invoice submissions, accounting approvals, accrual confirmations, and financial documentation.
Maintain accurate and up-to-date expense trackers and supporting records, identifying discrepancies or potential delays and escalating them when necessary.
Follow established procurement, payment, and budget control procedures to support cost efficiency and financial transparency.
Welcome new employees, visitors, and HQ guests, providing the necessary information, access, and office support.
Coordinate the distribution of office materials, recruitment-related supplies, and other resources required by employees and internal teams.
Manage snack inventory and replenishment, ensuring availability and appropriate distribution.
Respond to employee requests related to office facilities, equipment, access, and general operational needs.
Contribute to creating a welcoming, safe, and productive work environment that supports employee satisfaction and efficiency.
Assist in planning and executing internal events, Operations Summits, management visits, team activities, and other office-related initiatives.
Coordinate procurement, supplier arrangements, materials, workspace preparation, and logistical requirements for events.
Support travel and logistics for key operational projects when required.
Contribute to office improvement projects, workplace initiatives, and regional Operations activities, ensuring timely execution of assigned tasks.
Collaborate with Operations colleagues and stakeholders across Mexico, Brazil, Peru, Colombia, the USA, and other relevant locations.
Provide backup support during team members’ absences, helping ensure continuity of invoice processing, documentation, asset management, and other time-sensitive tasks.
Share regular updates on task progress, outstanding requests, potential risks, and operational blockers with the Operations BP and relevant stakeholders.
Skills, Knowledge & Expertise
Fluency in both English and Spanish, with the ability to communicate effectively with local and international stakeholders.
Strong organizational, time-management, and multitasking skills, with the ability to prioritize competing requests and meet deadlines.
High attention to detail and accuracy in managing financial records, documentation, equipment databases, and operational reports.
Strong ownership and accountability, with the ability to work independently, follow through on tasks, and escalate issues proactively.
Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint, and strong working knowledge of Google Workspace.
Experience preparing spreadsheets, trackers, reports, dashboards, and professional presentations; knowledge of Canva is an advantage.
Good communication and stakeholder management skills, including experience coordinating with suppliers and internal teams.
A process-oriented mindset, with the ability to follow SOPs, identify inefficiencies, and recommend practical improvements.
A proactive, service-oriented, and solution-focused attitude, with flexibility to adapt to changing operational priorities.
Ability to handle equipment , company assets and office materials when required.
Basic knowledge of workplace Health and Safety practices and willingness to support the implementation of relevant procedures.
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Executive Assistant, Legal, Public Policy & ESG
San Mateo, CA |
Hybrid -
2+ days per week in our San Mateo office
Role Summary:
Are you ready to step into the heart of PlayStation’s global Legal, Public Policy & ESG team and make a real impact? As the Senior Executive Assistant to the Senior Vice President & General Counsel at Sony Interactive Entertainment (SIE), you’ll do far more than manage calendars and schedules, you’ll be a trusted partner, culture-builder, and the glue that keeps a dynamic, global organization moving at full speed.
This role is perfect for someone who thrives on variety and challenge. One day, you may be orchestrating a high-profile global legal summit or a creative offsite retreat; the next, you might be coordinating across time zones to ensure seamless collaboration between teams spanning continents. You’ll flex your project management skills, design memorable experiences that bring people together, and support a leader who is reshaping how Legal, Public Policy & ESG, drives impact at one of the world’s most iconic entertainment brands.
Because our General Counsel’s role is global, you’ll work alongside a passionate, collaborative team that embodies innovation, creativity, and inclusion. If you’re energized by fast paced environments and want to help shape not just the future of PlayStation, but what’s possible at the intersection of law, tech, and entertainment, we’d love to hear from you.
What You’ll Be Doing:
Handle swiftly and without error a complex and ever-changing calendar for the General Counsel; prepare for and coordinate meetings, and schedule travel plans and accommodations for the Executive and the department, as assigned.
Ensure a timely flow of information, obtain signatures and authorizations, answer and screen phone calls and manage correspondence and communication flow.
Submit expense reports for the General Counsel and department team, as assigned.
Process outside counsel invoices, sending communications on behalf of the General Counsel.
Professionally represent the Executive through initial contact meetings or telephone conversations.
Act as administrative liaison between the Executive and Sony groups, vendors, and industry contacts.
Provide logistical support for department team meetings, events, and conferences, working in collaboration with Facilities, IT, and external parties.
Function as a communications hub for department, staying current on, and publishing, as requested, team travel and holiday schedules with ability to locate and contact team members as needed.
Serve as a helpful knowledge base for staff within the department, especially for process and procedures, and provide assistance in a hands-on, proactive manner.
Liaise effectively with Executive Assistant counterparts and build strong working relationships with a wide range of company stakeholders at all levels.
Continually improve processes and procedures to reduce work time and cost without compromising work quality.
What We’re Looking For:
8+ years of relevant experience supporting a Senior Level Executive.
Presentations: Ability to create compelling presentations with design sensibility and impact (i.e.: convert hand-drawn data on a notepad into a visually appealing PowerPoint slide).
Relationships with Others: Works collaboratively and effectively with senior executives, other assistants, and internal and external partners; capable of bringing people together!
Global Interaction: Ability to efficiently manage complex schedules across multiple time zones and to coordinate smoothly in various cultural settings.
Communication and Contact: Communications effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside SIE.
Process-oriented, with attention to detail and ability to prioritize.
Ability to work in a fast-paced environment and independently on difficult projects with minimal supervision.
Ability to maintain a high degree of confidentiality/discretion.
Strong interpersonal skills, with a friendly, outgoing, and flexible manner.
#LI-SF1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$102,200
—
$153,200 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Dammam, Saudi Arabia
PipeCare Group
of companies has been helping the customers ensure the integrity of their pipeline and facility assets for over 20 years.
PipeCare Group is looking for an experienced
Purchase Officer
who will be responsible
for working with the suppliers, following up on deliveries, clearing ports and borders, municipality and main supplier issues for concentrate, raw material, spare parts, and Marketing Equipment Management parts.
Key Responsibilities & Authorities
Handling Purchasing
Stores material receiving
Submit GRN to accounts
Attend purchasing related audit
Attend meeting with suppliers
Handling petty cash procurement
Transportation request from logistic dept for delivery & material exit
Send RFQ & collect quotes
Purchase requisition creation
Item code creation
Purchase order creation
Approval request & follow up with accounts
Give feedback if there are any concerns regarding LPO to approval person such as price discrepancies, payment terms etc
Delivery follow up with supplier
Pre-payment request from accounts
Preparing price comparison for account approval reference
Payment follow up with accounts
Search new suppliers for procurement
Supplier registration & get approval from QC
Request supplier creation from accounts
Update approve supplier list
Filing all purchase orders along with quotes for audit purpose
Negotiation with suppliers regarding delivery time, discount, payment terms, etc
MTC/DO/Invoices reconcile for QC/Accounts purpose
To create work order
Skills/Experience:
Bachelor degree in Engineering or Supply Chain.
Experience in international purchase
With 3-5 years of experience in similar position
Preferable to have a previous experience in Manufacturing, FMCG or Automotive industry
Experience and good knowledge of the market (customers, systems, providers)
Knowledge of English language.
Knowledge of ERP systems.
Location: Venezuela
Neolytix is building a team of individuals who work without boundaries, are passionate and want to create an impact in the lives of everyone they touch.
Want to be a part of something bigger? Where you really want to excel? We know the feeling!
Fun at work, flexible hours and an immense opportunity to grow. We are building a high performance team across all our service lines!
Job description
Prepares and assembles medical record documentation/charts for physician
Ensures medical record compliance by self-documentation attestation.
Updates patient history, physical exam, and other pertinent health information in the patient
Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures.
Monitors the duration of basic lab results and screening procedures.
Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission.
Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned.
Required Equipment:
- Laptop/Desktop with at least i5 processor and 8gb of ram
- Internet Speed of 35mbps and above
- Noise Cancelling Headset/Webcam
- Dedicated place at home for work
Job Type: Full-time
Salary: USD $650 per month
Schedule:
8 hour shift
8 am to 5 pm
Monday to Friday
Job Types: Full-time
Language:
English (Required)
Location: Armenia
Job Title:
Armenian Bilingual Medical Virtual Assistant
Company:
Neolytix
Work Setup:
Remote (work from home)
Employment Type:
Full-time
About Neolytix
Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices. Be part of a company where your work can make a real impact: 4.7 ⭐ on Google and 4.2 ⭐ on Glassdoor with 80% of approval rating!
Job Description
Prepares and assembles medical record documentation/charts for physician
Ensures medical record compliance by self-documentation attestation.
Updates patient history, physical exam, and other pertinent health information in the patient
Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures.
Monitors the duration of basic lab results and screening procedures.
Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission.
Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned.
Demonstrate understanding necessary to assess, review and apply criteria
Requirements
Previous experience in a customer service or healthcare-related role preferred
Strong communication and interpersonal skills
Excellent problem-solving abilities and attention to detail
Ability to multitask and prioritize tasks in a fast-paced environment
Proficiency in Microsoft Office and electronic medical records (EMR) systems
Compassionate and empathetic demeanor
Benefits
Paid training
Remote setup
Location: Dominican Republic
Must have…
Call center experience at least 1 year
Medical office experience at least 1 year
ECW experience at least 6 months
Be a fast typer, at least 60 words per min
Access to great internet
Must be
Patient , quick, smart, kind, responsive.
Nice to have
Spanish speaker
Job description:
Answer calls, schedule appts, take and send messages, r/s appointments, confirm appts, look up authorizations, fax, email.
Hours Monday – Friday 7:45 AM to 5 PM. we can do 30 or 45 min lunch
The expectation will be to answer 80-110 calls a day… the gap is the most flexible we can be.
Location: United States
Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like ASUS, Docker, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We're a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution.
About the role
You join a customer's marketing data problem and stay until it runs in production. One month it's a pharma brand that needs validated files delivered to its agency every night. The next it's a DTC brand that wants attribution it can defend, or an agency running forty client dashboards on one model. You own three to six accounts end to end: the discovery calls, the data model, the pipeline, the dashboard, the handoff. Claude Code is your pair, not a checkbox.
What you'll do
Run weekly customer calls and turn what you hear into a scoped build with dates.
Design and maintain the models: SQL and dbt on ClickHouse, BigQuery or Snowflake, kept correct as sources change.
Write Python pipelines on Temporal when the platform doesn't cover the case: SFTP feeds, validation rules, custom joins, audit emails.
Ship dashboards in Looker, Power BI or Tableau, whichever the customer already runs.
QA your own delivery before the customer sees it. Send platform gaps back to Product with a reproducible case.
You'll fit if
You have 3+ years shipping data work for people outside your own team: an agency, a consultancy, professional services, or an in-house analytics team with internal customers.
SQL is your first language and Python a comfortable second.
You've used Claude Code, Codex or Cursor for real work and can say where they go wrong.
You can hold a call with a marketing director and a data engineer in the same hour and both leave with a decision.
English C1 or better.
Helps
Ad-platform, GA4 or CRM data. dbt in production. MMM or attribution. Temporal or Airflow.
What we offer
Remote-first environment
Medical and dental benefits
401(k) plan
Paid time off and US holidays
Professional development reimbursement
Location: (Multiple States), United States
About Improvado
Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance.
We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution.
About the Role
Improvado is hiring a Go-to-Market Engineer to build and run the engine that generates sales pipeline, then step into deals to help close them. You report directly to the VP of Sales.
You’ll build agentic go-to-market loops with the Improvado platform at their core, first for our own sales motion, then for our customers. Our GTM is the lab for what we sell, and you run it.
This is a team-of-one role with no SDR layer behind you. That means real ownership: you own outbound cadences, the data and tooling stack, and event follow-up. You work directly with the VP of Sales to design and run go-to-market experiments, on Improvado wherever possible, and you work alongside the demand generation team so outbound and advertising hit the same accounts and people. You identify which current customers to expand and with which products. And you are forward deployed: embedded with prospects and customers, building working use cases in their environment, and packaging the experiments that worked in-house into outcome-based projects Improvado sells.
It is a hybrid of growth operator, forward deployed builder, and revenue strategist. Most people come to this role strong in one or two of those areas, and we expect you to grow into the rest. If you have done two and are hungry for the third, keep reading.
Why you might love this job
Direct line to the VP of Sales: you design experiments together and see the results fast.
Your work moves pipeline every week, and nothing disappears into a process.
You build real, working things on a real platform, for us and for customers.
A clear path: become an Improvado expert who builds agentic GTM systems and delivers them to customers.
What You’ll Do
Outbound pipeline generation
Design, build, and run multi-channel outbound cadences (email, LinkedIn, phone) targeting enterprise marketing and data leaders and agency executives (agencies manage data for many brands at once, so one agency win can open several accounts)
Write and continuously test messaging, subject lines, and personalization at scale, including AI-assisted personalization
Own deliverability, sending infrastructure, and domain health
Sales and marketing alignment
Work with the demand generation team so outbound and advertising target the same accounts, personas, and buying committees, with one shared target account list
Build the operating rhythm between sales and marketing: shared definitions, a common view of account engagement, and a feedback loop from deals back into campaigns
Partner with marketing on content and offers; own the sourced-pipeline number on the outbound side
Go-to-market experimentation with the VP of Sales
Design and run go-to-market experiments with the VP of Sales: messaging by buyer persona, channels, offers, signals, and workflows, each with a hypothesis, a measurement, and a scale-or-kill decision
Run them on Improvado wherever possible, so our own go-to-market is the lab for what we sell
Maintain a messaging playbook per persona that outbound, advertising, and account executives all draw from, and share results with marketing on a regular cadence
Customer expansion
Analyze the customer base to identify which accounts we should be upselling and which Improvado products fit each
Build expansion plays with Customer Success and account executives, and run the outbound layer of those plays
Tooling and data
Own the go-to-market tech stack: sequencing, enrichment, intent data, CRM hygiene, and the integrations between them
Build and maintain target account lists and contact data with enrichment waterfalls and signal-based triggers
Automate the repetitive parts of prospecting so one person operates like a team
Event follow-up
Run pre-event targeting and outreach for conferences and field events
Convert attendees, booth visitors, and scanned leads into qualified meetings within days, not weeks
Forward deployed with prospects and customers
Learn the Improvado platform deeply: connectors, data models, the AI agent, and dashboards
Embed with prospects and customers on active opportunities and expansions to build working go-to-market and marketing-data use cases in their environment. Ship something they use, not a demo
Carry what you learn in customer environments back into our own experiments, outbound targeting, and messaging
Package and sell what works
Turn successful in-house experiments into packaged, outcome-based projects that Improvado sells to customers: the outcome, the data required, the build, and the delivery path
Help account executives position and scope those projects as part of the Improvado offer, and deliver the first ones yourself
Measurement
Track pipeline sourced and influenced by channel, cost per qualified meeting, and conversion through each stage
Share a short daily update with the VP of Sales (a quick async summary of numbers and learnings, not a long report) and stop what isn’t working quickly
Who You Are
4 or more years in a pipeline-generating or growth role at a B2B SaaS company: outbound, demand generation, growth, revenue operations, or forward deployed / implementation work, ideally more than one of these
You have personally built outbound cadences that booked meetings with enterprise buyers, and you can show the numbers
You have designed and run structured go-to-market experiments with a clear hypothesis and measurement, and you can tell the story of one that worked and one you killed
You have taken something that worked internally and turned it into something a customer paid for
You have worked across the sales and marketing boundary and know what it takes to get both teams targeting the same accounts
Technical enough to work with APIs, webhooks, SQL, and data pipelines, and to build on a data platform inside a customer’s environment
Fluent with AI tools for research, personalization, and automation, and interested in building agents, not just using them
Comfortable being a team of one: you set your own priorities, build your own systems, and do not wait for an SDR or an ops team
Strong writer. Your emails get replies
Curious about marketing data and analytics: you want to understand how a CMO measures performance, not just who to email (we’ll teach you the platform; the curiosity has to be yours)
Nice to have
Experience selling or marketing to agencies or enterprise marketing teams
Background in marketing analytics, ETL, data warehousing, or business intelligence
Forward-deployed, implementation, or professional services experience at a data or AI company
Experience with customer expansion or account-based programs
Hands-on experience building AI agents or automated workflows with LLMs
Experience running pre- and post-event programs for conferences
Early-stage startup experience, Series A to C
Don’t tick every box? Apply anyway. This role combines skills that rarely sit in one person, so we are looking for strong overlap, not a perfect match.
What We Offer
Compensation: OTE $156,000 – $216,000 USD per year.
Final offer depends on experience and skills.
Remote-first environment
Medical and dental benefits
401(k) plan
Unlimited PTO
Paid holidays
Professional development reimbursement
Location: Angeles City, Pampanga, Philippines
Job Title: Bilingual Medical Virtual Assistant - Customer Service
Company: Neolytix
Work Set up: Remote
Employment Type: Full-time
About this Position
Tired of just doing a part of the job and not seeing the impact of your work? Here at Neolytix, we believe in the growth of each and every individual by helping them understand the end-to-end process of how to run a clinic
About Neolytix
Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices.
Work with a company where your work can make a real impact!
We are a boutique company respected and ❤ by our clients providing no-nonsense advice on key issues that impact them.
4.7 ⭐ on Google and 4.2 ⭐ on Glassdoor with 80% of approval rating!
Working at Neolytix
At Neolytix, you will learn to hone your Consultative skills, develop drive & leadership, balance work with family time and importantly have fun!
Complimentary Medical Coverage
Life & Disability Insurance
Work with diverse team members across countries & cultures
Participate in Clubs based on your hobbies and share your passion with like minded enthusiasts
Job Description
Prepares and assembles medical record documentation/charts for physician
Ensures medical record compliance by self-documentation attestation.
Updates patient history, physical exam, and other pertinent health information in the patient
Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures.
Monitors the duration of basic lab results and screening procedures.
Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission.
Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned.
Demonstrate understanding necessary to assess, review and apply criteria
Requirements:
Previous experience in a customer service or healthcare-related role preferred
Strong communication and interpersonal skills
Excellent problem-solving abilities and attention to detail
Ability to multitask and prioritize tasks in a fast-paced environment
Proficiency in Microsoft Office and electronic medical records (EMR) systems
Compassionate and empathetic demeanor
Desktop/Laptop with at least i3/Ryzen3 processor and 8gb of Ram
Webcam, Noise Cancelling headset, 30mbps internet speed or above
Dedicated place at home for work
Job Type: Full-time
Benefits:
Paid training
Work Location: Remote
ОфисDubai, United Arab Emirates
География найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоDubai, United Arab Emirates; Serbia; Armenia; Kazakhstan; Georgia
Zürich, Switzerland; Must be based in Switzerland
ГибридSan Francisco; New York
seniorLondon, England, United Kingdom
ОфисMexico City, Mexico
seniorUnited States, San Mateo, CA; One day, you may be orchestrating a high-profile global legal summit or a creative offsite retreat; the next, you might be coordinating across time zones to ensure seamless collaboration between teams spanning continents; Global Interaction: Ability to efficiently manage complex schedules across multiple time zones and to coordinate smoothly in various cultural settings