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Location: Remote - Americas Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Your Role: As a Customer Success Manager at Alpaca, you are the front line in our pursuit of enabling financial markets access for everyone on the planet. You'll work with our partners (customers) from contract signature through renewal, ensuring they have a positive experience leading to successful outcomes. Reporting to the Director, Success, this role supports Alpaca's B2B brokerage and crypto offerings, helping customers launch and scale US securities and crypto trading applications worldwide. We're looking for someone who brings hands-on experience in the brokerage, crypto exchange, or trading-platform industry and understands the unique operational, regulatory, and technical challenges of supporting customers in financial markets. Things You Get To Do: Act as the primary contact for B2B/enterprise customers, accountable for building and maintaining strong relationships with key contacts throughout the customer lifecycle Ensure customer satisfaction, retention, and success Manage escalations, internally and externally, with a focus on customer empathy Maintain regular contact with customers to understand their business priorities, monitor their progress toward achieving key results, and continually identify and mitigate risks (relationship, commercial, etc.) Work with partners to accurately forecast growth and identify and monitor progress toward shared goals Drive adoption of Alpaca features (new and existing) among our Live Partners Identify and disseminate best practices and pitfalls Represent the partner internally across multiple groups, including Marketing, Product, and Operations Maintain positive relationships, internally and externally, to drive overall success and overcome obstacles Provide internal communication and reporting on overall account status, health, and risk Develop a success strategy for ensuring customer success Identify areas and consider solutions for improvement and optimization within Alpaca Deliver QBRs and executive reports that align customer goals with platform outcomes Serve as a trusted advisor to customers’ leadership teams, aligning Alpaca capabilities with their go-to-market strategy Own the full customer lifecycle post-signature, including onboarding, activation, expansion, and renewal Collaborate cross-functionally with Product, Sales, and our Broker-Dealer to leverage process understanding, champion partner needs, and influence roadmap priorities Perform ad-hoc duties and responsibilities as assigned Who You Are (Must-Haves): 4–6 years of experience in a customer success role managing customer relationships Direct professional experience working at a brokerage, broker-dealer, crypto exchange, or trading platform Hands-on understanding of brokerage or crypto trading operations, including customer onboarding, account funding, trading workflows, and the operational or compliance challenges associated with financial markets Comfortable working US hours (ET) in a remote setup Understanding of and experience with key technology concepts, such as SaaS and APIs FinTech experience, especially within the broker-dealer business Experience working with both large and small companies A dedicated interest in Alpaca's mission to enable financial services access to everyone on the planet Ability to work remotely and independently and to self-manage time and obligations Flexibility to jump in where and when needed to help drive Alpaca's growth Desire to learn Ability to manage customer relationships across companies of various sizes A team player who thrives on ownership, transparency, and being relentlessly partner-first. We move fast, support each other, and aim to grow together. Who You Might Be (Nice-to-Haves): Experience supporting B2B brokerage-as-a-service, embedded investing, or trading API platforms Familiarity with US securities brokerage infrastructure, including clearing, custody, settlement, and broker-dealer compliance. Experience supporting API integrations or technical onboarding for trading applications. Experience working with international B2B clients or fintech partners launching financial products across multiple markets. Experience managing institutional trading customers or strategic fintech partnerships. Startup mindset suited to a fast-paced, high-growth environment. How We Take Care of You: Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Recruitment Privacy Policy

Location: Remote Workplace: Remote ABOUT INJECTIVE LABS Injective Labs is trailblazing a new dawn for Web3 enabled finance. We are the core contributors to Injective, one of the fastest growing blockchains in the industry. Injective provides an interoperable smart contracts platform that is optimized for building decentralized finance applications. Interoperability is at the core of Injective, which is natively integrated with chains such as Ethereum, Cosmos and Solana. Developers can rapidly launch premier financial applications suited for mass adoption using Injective’s infrastructure and specialized DeFi primitives such as the world’s first fully on-chain order book. Our team has decades of experience spearheading the largest financial institutions and tech organizations. Injective is incubated by Binance and is backed by leading firms such as Jump Crypto, Pantera and Mark Cuban. ABOUT THE ROLE We are looking for an accomplished Golang/Blockchain Engineer who is able to fit into an existing highly-skilled global dev team. RESPONSIBILITIES: - Build, maintain and test core components on our Cosmos-SDK protocol including our decentralized orderbook, trade execution coordinator, order matcher, and Layer-2 execution environment. - Write open-source Golang clients that allow users to interact directly with our protocol and smart contracts. - Build high performance REST & WebSocket APIs to power our exchange frontend as well as programmatic traders WHO YOU ARE: - Worked on at least two production Golang codebases that are reasonably large and performant - Familiar with Geth or Erigon - Strong knowledge of Go idioms and libraries - Strong knowledge of CS fundamentals such as data structures and API design - Strong understanding of blockchain - Ability to communicate technical concepts with other technical and non-technical team members NICE TO HAVE - Experience with Cosmos-SDK/Tendermint - Experience with Ethereum/Solidity (bonus points if you've worked with Layer-2 before!) - Knowledge of financial instruments and markets WHY WORK WITH US? - Competitive salary and INJ token award - Unlimited PTO - Equipment - Home Office Stipend - Flexible working hours - Opportunity to work on cutting-edge blockchain technology in the finance industry - Collaborative team culture with opportunities for professional growth and development - Global team meet ups As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. We will only contact candidates using emails from the @injectivelabs.org http://injectivelabs.org domain. If you are approached by any other account or domain regarding this position, it was not sent by us. Please stay cautious and report any suspicious communication.

Location: Prague, Czech Republic; Group career pages; Jobs.cz Workplace: Hybrid At Rohlik Group, we are changing how people eat and live — delivering fresh, high-quality groceries to millions of customers across Europe. To fuel this growth, we need sharp financial insights, strong planning, and smart decision support. We’re looking for a Manager FP&A who can turn complex data into clear stories for senior leadership and investors — helping us scale efficiently and sustainably. This is a hands-on Individual Contributor role for someone who enjoys working with large data sets, building analytical models and taking ownership of key FP&A workstreams. WHY THIS ROLE IS EXCITING - You will support decision-making at the highest level — working closely with the Regional Head of FP&A, Group CFO, Executive Board and investors. - You will own key FP&A workstreams with a high degree of independence and visible business impact. - Your work will go far beyond reporting — you will help shape strategic decisions and long-term financial direction. - You will work across multiple markets and gain broad exposure to the financial performance of the Group. - Rohlik is an AI-first company, and you will have the opportunity to help modernise how FP&A works through automation and smarter tools. WHAT YOU WILL OWN AND DELIVER - Partner with the Regional Head of FP&A and Group CFO on forecasting, budgeting, long-term planning and Business Reviews (WBR/MBR/QBR) - Consolidate management accounts and support alignment with IFRS standards - Build and maintain dashboards, financial models and running P&L - Prepare Board and investor materials, including financial tables, commentary and key insights - Challenge and support country finance teams, ensuring plans and forecasts are realistic and aligned with Group priorities - Develop scenario analyses and business cases for strategic decisions and new initiatives - Own the FP&A timetable and ensure timely, high-quality submissions across markets - Identify opportunities to automate, simplify and improve FP&A processes Success in this role means bringing data to life — turning numbers into clear decisions that help Rohlik grow efficiently and sustainably. WHAT WE ARE LOOKING FOR - 5+ years of experience in finance, consulting or a similar analytical environment - Strong financial modelling and scenario planning skills - Ability to extract meaningful insights from large and complex data sets - Experience with Excel, Tableau, NetSuite, DataRails or similar tools - Excellent analytical, communication and presentation skills - High attention to detail, strong ownership and the ability to manage multiple priorities - Confidence working independently in a fast-changing environment - Fluent English, spoken and written - Experience with automation, AI-driven analytics or modern finance tools is a strong advantage WHAT’S IN IT FOR YOU - Fair reward - You’ll get a strong fixed salary — no bonus games, no politics. Great work is rewarded clearly and fairly. - Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work. - Life, not just work - You’ll have real flexibility – three days in the office, 2 days Home Office where it suits you. And unlimited paid vacation based on trust. - Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact. - Real impact - What you do here matters. You’ll see your work changing how people eat and live — from day one. - Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria. - Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik.cz http://Rohlik.cz. - Sport & wellbeing - You’ll stay active with company sports challenges or a subsidised Multisport card. - A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together. - If this sounds like you…You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us?

Location: Intellias Meet your recruiter Jeison Arturo Rios Castano jeison.rioscastano@intellias.com https://www.linkedin.com... Vacancy details Software Engineering Java Engineer Principal Colombia Remote APPLY NOW REFER A FRIEND Drivers of change, it’s your time to pave new ways. Intellias, a leading software provider in the automotive industry, invites you to develop the future of driving. Join the team and create products used by millions of people in the world. What project we have for you Intellias is partnering with a Fortune 100, Midwest-based industrial manufacturer to modernize and expand a suite of cloud-based services and data products used by a global network of dealers, enterprise customers, and internal business units. Our cross-functional teams deliver scalable APIs, event-driven services, and analytics pipelines that power quoting, ordering, asset telemetry, diagnostics, and lifecycle support for heavy equipment in the field. What you will do Design, develop, and maintain scalable Spring Boot-based microservices in a distributed architecture Build and operate event-driven data processing pipelines, including ingestion, transformation, and enrichment of streaming data Work extensively with complex datasets, focusing on data analysis, transformation, validation, and optimization Develop and maintain advanced SQL queries and data workflows to support business and platform requirements Collaborate closely with data engineering, analytics, and business stakeholders to understand and solve complex data challenges Contribute to data warehousing and analytics initiatives, including Snowflake-based solutions where applicable Develop and maintain robust APIs for internal and external consumers Work with AWS cloud services to design and support reliable, scalable backend systems Design, optimize, and maintain PostgreSQL and DynamoDB schemas, ensuring performance and data integrity Implement and maintain automated testing strategies (unit and integration) Contribute to and maintain GitHub Actions pipelines Ensure system reliability through monitoring, logging, and observability best practices Collaborate effectively in a distributed team, communicating progress, risks, and dependencies Take ownership of features end-to-end, from design through deployment and production support What you need for this Mandatory 9+ years of experience designing, developing, deploying, and maintaining backend services and distributed systems in production using Java 21, Spring Boot 3.x, and Docker 5+ years of hands-on experience with AWS core services and cloud-native application development. 4+ years of experience designing and operating event-driven distributed systems using technologies such as Kafka, AWS Kinesis, or equivalent messaging platforms. Strong experience with microservices, MVC, and event-driven architectures Strong experience with JPA / Hibernate Strong database design skills with PostgreSQL (advanced SQL) and DynamoDB, including schema design, optimization, and performance tuning Solid test automation experience using JUnit and Cucumber Hands-on experience with GitHub Actions and/or similar CI/CD tools Strong ownership and self-management in a fast-paced Agile environment, with the ability to independently deliver end-to-end solutions, resolve blockers, and communicate effectively in English Ability to provide full overlap with US Central Time (CT) on business days On-call support: Willingness to provide off-hours or weekend production support when required Nice to Have Advanced SQL expertise, including designing, writing, optimizing, and troubleshooting complex analytical queries against large and complex datasets. Experience processing, enriching, or analyzing event and telemetry data at scale. Experience with AWS CloudFormation. Experience with jOOQ and Flyway. Experience with BigQuery or Databricks. Experience with Spring Cloud. Experience working with geospatial data (PostGIS). Experience supporting large-scale data platforms, reporting systems, or business analytics products. Experience working with distributed data processing or data pipeline technologies. What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success. Skills AWS ETL Java RESTful SpringBoot

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Singapore About the Department Cloudforce One is Cloudflare's threat operations and research team, responsible for identifying and disrupting cyber threats ranging from sophisticated cyber criminal activity to nation-state sponsored advanced persistent threats (APTs). Cloudforce One works in close partnership with external organizations and internal Cloudflare teams, continuously developing operational tradecraft and expanding ever-growing sources of threat intelligence to enable expedited threat hunting and remediation. Members of Cloudforce One are at the helm of leveraging an incredibly vast and varied set of data points that only one of the world's largest global networks can provide. The team analyzes these unique data points at massive scale and efficiency, synthesizing findings into actionable threat intelligence to better protect our customers. About INTERDICT I.N.T.E.R.D.I.C.T. (Identify, Neutralize, Triage, Engage, Respond, Disrupt, Integrate, Contain, Threat Hunting) is Cloudforce One's unified operational security organization responsible for identifying, analyzing, and responding to threats targeting Cloudflare and its customers. INTERDICT encompasses three main sub-functions: Cloudflare Managed Defense (CMD): Network and application security monitoring for 'Under Attack' mitigation support. PhishGuard: Managed email threat detection and response service. Detection Engineering: ML model development and detection optimization. Together, INTERDICT provides comprehensive 24×7×365 protection across email, application, and network threat surfaces. Role Summary As a Senior Response Engineer within the Cloudflare Managed Defense Center (CMDC), you will serve as a subject-matter expert and technical escalation point for threat mitigation across Cloudflare’s strategic enterprise customer base. In this role, you will lead the response to sophisticated, multi-vector cyberattacks spanning OSI Layers 3, 4, and 7, operating beyond standard playbooks to diagnose anomalies, engineer custom mitigations, and stabilize mission-critical infrastructure under fire. Beyond active incident command, you will act as a force multiplier: architecting customer-specific defense strategies, authoring and refining automated detection logic, mentoring Tier 1 and Tier 2 engineers, and collaborating directly with Cloudflare Product and Engineering teams. We are looking for an experienced, high-ownership technical leader who excels during high-stakes incidents and is passionate about mentoring others while advancing threat mitigation at scale. CMDC operates 24×7×365. This role participates in a regional shift rotation and on-call escalation rota including periodic weekend and public-holiday coverage as part of a follow-the-sun model across AMER, EMEA, and APAC. Role Responsibilities Act as the technical lead and incident commander during high-impact, multi-vector security events, designing and deploying bespoke mitigation strategies when standard runbooks do not suffice. Perform deep-dive forensic analysis into complex Layer 3/4 and Layer 7 traffic anomalies, identifying zero-day attack patterns, sophisticated bot networks, and novel evasion techniques. Apply advanced mitigation strategies and filter malicious traffic using Cloudflare’s core security suite, including Magic Transit, Web Application Firewall (WAF), and Advanced Rate Limiting. Lead technical communications and incident bridge calls with enterprise C-level executives, principal network engineers, and security teams during critical events, clearly articulating root causes, impact assessments, and remediation paths. Monitor and investigate proactive security alerts across internal telemetry systems to rapidly triage incoming events, assess blast radius, and validate threat severity. Adhere to and champion strict customer SLAs for alert response times, event analysis, and clear executive reporting. Mentor and elevate Tier 1 and Tier 2 engineers through structured shadowing, technical post-mortems, and internal training. Partner with internal Engineering and Product teams to translate operational attack trends into prioritized platform enhancements, tool feedback, and automated detection logic. Role Requirements (Must-Have Skills) A minimum of 6–8 years of hands-on experience in a high-volume Security Operations Center (SOC), Managed Detection and Response (MDR), network engineering, or incident response environment dealing directly with live threat mitigation. Comprehensive knowledge of networking principles and internet infrastructure, including TCP/IP, UDP, ICMP, DNS, BGP routing mechanics, and edge network design. Deep expertise in Layer 7 protocols and web architectures (HTTP/1.1, HTTP/2, HTTP/3, TLS handshakes/ciphers, reverse proxy models, and API security). Experience analyzing network traffic data for anomaly detection and designing, tuning, and executing advanced mitigation strategies against L3/L4 and L7 attacks, including bespoke countermeasures when standard playbooks are insufficient. Advanced proficiency in packet capture and network traffic analysis using tools such as tcpdump, Wireshark, or tshark to isolate anomalies and dissect malformed or novel payloads. Practical experience analyzing and mitigating security incidents using AI and machine learning tools, paired with the hands-on capability to build and integrate custom tooling that improves operational workflows, accelerates log telemetry analysis, and defends against AI-driven botnets and adversarial edge attacks. Proficiency in using the command line (Bash shell) alongside general system administration literacy across Linux, Mac, or Windows environments. Proven experience commanding incident bridges, making decisive risk-tradeoff decisions, and maintaining composure while managing enterprise stakeholders during high-pressure crises. Nice-to-Have Skills Direct experience querying large-scale distributed logging and analytics systems using SQL, GraphQL, ClickHouse, or SIEM platforms (Splunk, Elastic, Sumo Logic). Hands-on experience defending against advanced persistent threats (APTs), credential stuffing, scraping botnets, or application-layer bypass attacks against major CDNs/WAFs. Relevant industry certifications, such as CISSP, CCNP/CCIE, or advanced GIAC credentials (e.g., GCIA, GCIH, GNFA). What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: AU: Sydney (45 Clarence St) Workplace: Hybrid The role and its impact Xero is trusted by millions of small businesses and their advisors around the world. As a Senior Data & AI Governance Specialist, you will help shape how we manage data as a strategic asset and govern AI responsibly, so our teams can innovate with confidence and our customers can continue to trust us with what matters most. Reporting to the Director of Data & AI Governance, you will move well beyond traditional compliance to provide hands-on enablement services that bridge the gap between policy and practice. This is a role where you will partner with teams across the business to co-design pragmatic data and AI governance approaches that tackle real-world challenges like bias, transparency, and explainability. You will advise decision-makers on where to set governance guardrails so that Xero teams are empowered to experiment and build safely, consistent with our Responsible Data Use Commitments. The team and how they connect You will join the Data & AI Governance team, which sits within Xero’s Legal function. The team works closely with Product, Privacy, Security, Regulatory, Risk, and Government Relations to ensure data and AI practices across the business are robust, responsible, and deliver customer trust. Together, you will build governance that is both rigorous and genuinely useful for the teams relying on it. Initially, the role will focus on - Evolving Xero’s privacy, data and AI governance frameworks to enable rapid, responsible data use and AI adoption and deployment across the business - Partnering with cross-functional teams to translate governance policies and requirements into practical, user-friendly guidance at scale and support their adoption - Delivering high-impact literacy programmes and tailored educational resources that uplift data and AI capability across Xero - Working with Regulatory, Privacy, and Risk functions to keep Xero ahead of evolving legislation and customer expectations in the data and AI space Where and how you can work This role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand. Xero offers flexible and hybrid working arrangements. For hybrid team members, our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best. Here are some of the things we’re looking for - You bring deep knowledge of data governance frameworks and practices, including experience setting up stewardship models, governance forums, and supporting tooling such as data catalogues and data quality platforms - Your recent hands-on experience in AI governance means you can confidently understand AI systems, and navigate the ethical, regulatory, and operational challenges of responsible AI at scale - You have worked with engineers and other technical experts, giving you technical depth in areas like data architecture, quality and lineage and hands on experience bridging policy and technical implementation - Translating complex regulatory and policy requirements into clear, actionable guidance for diverse audiences is something you do well and enjoy - you are comfortable explaining governance concepts to technical SMEs, and technical concepts to policy stakeholders - Colleagues describe you as someone who builds trust quickly, communicates with clarity, and has the courage to raise and work through difficult topics - Familiarity with regulations such as GDPR, the EU AI Act, and CCPA, and certification frameworks such as ISO 27001/SOC2 strengthens your approach to governance design - A growth mindset and a genuine drive to Go Further means you are always looking for ways to automate, improve, and share what you learn with the people around you Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: AU: Victoria Remote Worker Workplace: Remote The role and its impact Xero is trusted by millions of small businesses and their advisors around the world. As a Senior Data & AI Governance Specialist, you will help shape how we manage data as a strategic asset and govern AI responsibly, so our teams can innovate with confidence and our customers can continue to trust us with what matters most. Reporting to the Director of Data & AI Governance, you will move well beyond traditional compliance to provide hands-on enablement services that bridge the gap between policy and practice. This is a role where you will partner with teams across the business to co-design pragmatic data and AI governance approaches that tackle real-world challenges like bias, transparency, and explainability. You will advise decision-makers on where to set governance guardrails so that Xero teams are empowered to experiment and build safely, consistent with our Responsible Data Use Commitments. The team and how they connect You will join the Data & AI Governance team, which sits within Xero’s Legal function. The team works closely with Product, Privacy, Security, Regulatory, Risk, and Government Relations to ensure data and AI practices across the business are robust, responsible, and deliver customer trust. Together, you will build governance that is both rigorous and genuinely useful for the teams relying on it. Initially, the role will focus on - Evolving Xero’s privacy, data and AI governance frameworks to enable rapid, responsible data use and AI adoption and deployment across the business - Partnering with cross-functional teams to translate governance policies and requirements into practical, user-friendly guidance at scale and support their adoption - Delivering high-impact literacy programmes and tailored educational resources that uplift data and AI capability across Xero - Working with Regulatory, Privacy, and Risk functions to keep Xero ahead of evolving legislation and customer expectations in the data and AI space Where and how you can work This role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand. Xero offers flexible and hybrid working arrangements. For hybrid team members, our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best. Here are some of the things we’re looking for - You bring deep knowledge of data governance frameworks and practices, including experience setting up stewardship models, governance forums, and supporting tooling such as data catalogues and data quality platforms - Your recent hands-on experience in AI governance means you can confidently understand AI systems, and navigate the ethical, regulatory, and operational challenges of responsible AI at scale - You have worked with engineers and other technical experts, giving you technical depth in areas like data architecture, quality and lineage and hands on experience bridging policy and technical implementation - Translating complex regulatory and policy requirements into clear, actionable guidance for diverse audiences is something you do well and enjoy - you are comfortable explaining governance concepts to technical SMEs, and technical concepts to policy stakeholders - Colleagues describe you as someone who builds trust quickly, communicates with clarity, and has the courage to raise and work through difficult topics - Familiarity with regulations such as GDPR, the EU AI Act, and CCPA, and certification frameworks such as ISO 27001/SOC2 strengthens your approach to governance design - A growth mindset and a genuine drive to Go Further means you are always looking for ways to automate, improve, and share what you learn with the people around you Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3) Workplace: Hybrid The role and its impact Xero is trusted by millions of small businesses and their advisors around the world. As a Senior Data & AI Governance Specialist, you will help shape how we manage data as a strategic asset and govern AI responsibly, so our teams can innovate with confidence and our customers can continue to trust us with what matters most. Reporting to the Director of Data & AI Governance, you will move well beyond traditional compliance to provide hands-on enablement services that bridge the gap between policy and practice. This is a role where you will partner with teams across the business to co-design pragmatic data and AI governance approaches that tackle real-world challenges like bias, transparency, and explainability. You will advise decision-makers on where to set governance guardrails so that Xero teams are empowered to experiment and build safely, consistent with our Responsible Data Use Commitments. The team and how they connect You will join the Data & AI Governance team, which sits within Xero’s Legal function. The team works closely with Product, Privacy, Security, Regulatory, Risk, and Government Relations to ensure data and AI practices across the business are robust, responsible, and deliver customer trust. Together, you will build governance that is both rigorous and genuinely useful for the teams relying on it. Initially, the role will focus on - Evolving Xero’s privacy, data and AI governance frameworks to enable rapid, responsible data use and AI adoption and deployment across the business - Partnering with cross-functional teams to translate governance policies and requirements into practical, user-friendly guidance at scale and support their adoption - Delivering high-impact literacy programmes and tailored educational resources that uplift data and AI capability across Xero - Working with Regulatory, Privacy, and Risk functions to keep Xero ahead of evolving legislation and customer expectations in the data and AI space Where and how you can work This role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand. Xero offers flexible and hybrid working arrangements. For hybrid team members, our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best. Here are some of the things we’re looking for - You bring deep knowledge of data governance frameworks and practices, including experience setting up stewardship models, governance forums, and supporting tooling such as data catalogues and data quality platforms - Your recent hands-on experience in AI governance means you can confidently understand AI systems, and navigate the ethical, regulatory, and operational challenges of responsible AI at scale - You have worked with engineers and other technical experts, giving you technical depth in areas like data architecture, quality and lineage and hands on experience bridging policy and technical implementation - Translating complex regulatory and policy requirements into clear, actionable guidance for diverse audiences is something you do well and enjoy - you are comfortable explaining governance concepts to technical SMEs, and technical concepts to policy stakeholders - Colleagues describe you as someone who builds trust quickly, communicates with clarity, and has the courage to raise and work through difficult topics - Familiarity with regulations such as GDPR, the EU AI Act, and CCPA, and certification frameworks such as ISO 27001/SOC2 strengthens your approach to governance design - A growth mindset and a genuine drive to Go Further means you are always looking for ways to automate, improve, and share what you learn with the people around you Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: AU: Melbourne: (260 Burwood Rd) Workplace: Hybrid The role and its impact Xero is trusted by millions of small businesses and their advisors around the world. As a Senior Data & AI Governance Specialist, you will help shape how we manage data as a strategic asset and govern AI responsibly, so our teams can innovate with confidence and our customers can continue to trust us with what matters most. Reporting to the Director of Data & AI Governance, you will move well beyond traditional compliance to provide hands-on enablement services that bridge the gap between policy and practice. This is a role where you will partner with teams across the business to co-design pragmatic data and AI governance approaches that tackle real-world challenges like bias, transparency, and explainability. You will advise decision-makers on where to set governance guardrails so that Xero teams are empowered to experiment and build safely, consistent with our Responsible Data Use Commitments. The team and how they connect You will join the Data & AI Governance team, which sits within Xero’s Legal function. The team works closely with Product, Privacy, Security, Regulatory, Risk, and Government Relations to ensure data and AI practices across the business are robust, responsible, and deliver customer trust. Together, you will build governance that is both rigorous and genuinely useful for the teams relying on it. Initially, the role will focus on - Evolving Xero’s privacy, data and AI governance frameworks to enable rapid, responsible data use and AI adoption and deployment across the business - Partnering with cross-functional teams to translate governance policies and requirements into practical, user-friendly guidance at scale and support their adoption - Delivering high-impact literacy programmes and tailored educational resources that uplift data and AI capability across Xero - Working with Regulatory, Privacy, and Risk functions to keep Xero ahead of evolving legislation and customer expectations in the data and AI space Where and how you can work This role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand. Xero offers flexible and hybrid working arrangements. For hybrid team members, our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best. Here are some of the things we’re looking for - You bring deep knowledge of data governance frameworks and practices, including experience setting up stewardship models, governance forums, and supporting tooling such as data catalogues and data quality platforms - Your recent hands-on experience in AI governance means you can confidently understand AI systems, and navigate the ethical, regulatory, and operational challenges of responsible AI at scale - You have worked with engineers and other technical experts, giving you technical depth in areas like data architecture, quality and lineage and hands on experience bridging policy and technical implementation - Translating complex regulatory and policy requirements into clear, actionable guidance for diverse audiences is something you do well and enjoy - you are comfortable explaining governance concepts to technical SMEs, and technical concepts to policy stakeholders - Colleagues describe you as someone who builds trust quickly, communicates with clarity, and has the courage to raise and work through difficult topics - Familiarity with regulations such as GDPR, the EU AI Act, and CCPA, and certification frameworks such as ISO 27001/SOC2 strengthens your approach to governance design - A growth mindset and a genuine drive to Go Further means you are always looking for ways to automate, improve, and share what you learn with the people around you Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: New York, United States; Washington DC Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Team OKX’s Global Legal team provides strategic legal, regulatory, and policy guidance to OKX and its affiliated entities across jurisdictions and business lines. The team partners closely with stakeholders across Compliance, Product, Communications, Operations, and the broader business to support responsible growth in a rapidly evolving global regulatory environment. We are a collaborative, high-performing, and fast-paced team that values practical judgment, intellectual curiosity, and clear communication. Our global team of more than 60 lawyers works across multiple regions, with the Chief Legal Officer based in the United States. About the Role We are seeking a Government Relations & Public Policy Manager to support OKX’s engagement with U.S. policymakers, regulators, industry stakeholders, and external advocacy partners. This is a high-visibility, execution-oriented role at the intersection of policy, regulation, licensing, and business strategy. Reporting to a senior member of the Legal Department and working closely with external advisors including lobbying, policy, and legal partners, you will help advance OKX’s U.S. policy and regulatory priorities across federal and, where relevant, state-level issues affecting crypto and digital assets. You will translate regulatory developments into practical insights, coordinate external engagement, and work cross-functionally to ensure policy considerations are reflected in business decisions. This role is well suited to a thoughtful, highly organized policy professional who is ready to build depth in digital-assets regulation and take increasing ownership of key workstreams. What You’ll Be Doing Support the development and execution of OKX’s U.S. government relations and public-policy strategy. Monitor and analyze federal and state legislative, regulatory, and political developments relevant to crypto, financial services, market structure, consumer protection, AML, sanctions, and technology. Distill complex policy and regulatory developments into clear, actionable briefings for Legal, Compliance, Product, Communications, and business teams. Assist in creating materials for licensing, regulatory, and government meetings, including briefing books, presentations, talking points, background research, stakeholder profiles, and follow-up summaries. Help prepare regulatory submissions, consultation responses, policy memos, comment letters, and other external-facing materials. Partner closely with external lobbying firms to coordinate advocacy priorities, meeting preparation, intelligence gathering, and follow-up across federal and state policy workstreams. Help plan and execute Hill Days, including stakeholder outreach, meeting scheduling, briefing materials, participant preparation, and post-meeting tracking. Manage day-to-day engagement with relevant trade associations, coalitions, and industry working groups; identify opportunities to advance OKX’s policy priorities. Represent or support OKX at policy conferences, regulatory roundtables, industry events, and other external forums. Support the company’s PAC advisory activities, including policy research, stakeholder mapping, meeting preparation, and administration in partnership with the Global CLO, Legal team, and external advisors. Build and maintain productive working relationships with policymakers, regulators, congressional staff, industry groups, and other external stakeholders. Support meetings involving senior company leaders and external stakeholders, including preparation, attendance where appropriate, follow-up, and tracking of commitments. Maintain organized records of external engagements, policy developments, advocacy priorities, and key commitments. What We Look For In You 6+ years of relevant experience in government relations, public policy, regulatory affairs, law, financial services, or a related field. Familiarity with U.S. financial-services regulation and the policy issues shaping crypto and digital assets. Experience working with government, a regulator, Congress, a trade association, policy consultancy, law firm, lobbying firm, or a regulated financial-services or technology company. Strong research, analytical, writing, and presentation skills; able to make complex issues accessible to non-specialist audiences. Experience producing polished meeting materials, stakeholder briefings, policy memos, and presentations under tight deadlines. Excellent project-management skills, with the ability to manage multiple priorities and maintain close attention to detail. Sound judgment, discretion, and a collaborative approach to working across functions. Comfort operating in a fast-moving environment where policy and business priorities can evolve quickly. A genuine interest in the future of digital assets, financial innovation, and responsible regulation. Nice to Haves Experience with congressional offices, federal financial regulators, state financial-services policy, or licensing processes. Existing working relationships with relevant U.S. policy, regulatory, or industry stakeholders. Experience drafting comment letters, consultation responses, or other policy advocacy materials. Experience coordinating Hill Days, policy events, trade-association participation, or external lobbying partners. Knowledge of crypto market structure, stablecoins, payments, custody, or AML/sanctions policy. Why Join Us? Help shape the policy and regulatory environment for digital assets in the United States. Work closely with the Global CLO, senior leaders, external advisors, and experienced policy, legal, compliance, and business partners. Build meaningful exposure to licensing, regulatory, and government-affairs work at a global digital-assets company. Competitive compensation, including equity/token participation, and a flexible global working environment Perks & Benefits Competitive total compensation package L&D programs for employees' growth and development Various team building programs and company events More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position in New York is $171,733 to $257,599 The salary range for this position in Washington D.C. is $137,386 to $206,080 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. #LI-SK1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Aurora is looking for a Truck Operations Specialist to safely pilot autonomous semi trucks for on-road and closed course testing and log real-time feedback on autonomy performance for engineers.

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp's Enterprise Customer Success Managers on the Lifecycle team don't stop at go-live — they make sure customers keep getting more from Ramp as their business grows. Ramp has grown its product suite significantly over the last several years. As we've matured as an organization, our customer relationships have grown more complex too: customers are buying more of the platform at once, running it across more entities and teams, and relying on it for more of how their finance function operates. Hitting an activation milestone doesn't mean the job's finished. Too often, a feature that could solve a real problem goes unused because no one is there to show how it would work in that customer's business. That's where you come in. This is a role for people who understand how finance teams actually run, who think in years rather than quarters, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own the customer experience after implementation for a book of Ramp's highest-potential enterprise customers, partnering with Account Management on long-term account strategy. You'll also be one of the first Lifecycle CSMs on a newly formed team, helping define how Ramp earns and keeps the trust of its most important customers. WHAT YOU'LL DO - Own the post-implementation experience for a book of enterprise customers, with clear accountability for sustained adoption, customer satisfaction, and renewal readiness - Drive sustained adoption by understanding each customer's goals and guiding them toward the workflows that improve outcomes for their business — including the products and features they've already purchased but haven't fully put to work - Act as each customer's expert in finance workflows: understand how they run their business, advise on decisions as their needs change, and make the value of new Ramp capabilities clear in their context - Build multi-threaded relationships across every account and partner with Account Management on executive relationships, so the account stays steady through change like a new Controller or CFO - Partner with Account Management on QBRs and executive business reviews, quantifying Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, savings, and ROI — not just product usage metrics - Spot opportunities for growth and bring them to Account Management, who owns renewals and expansion; as customers add products, drive ongoing activation so they reach value quickly - Run your book on data: monitor usage, CP, and risk signals, get ahead of challenges and escalations, and see them through to resolution well before renewal is on the calendar - Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match - Bring customer feedback back into Ramp — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves - Help build the motion from the ground up: executive sponsor programs, champion groups, churn reviews, and the playbooks every future Lifecycle CSM will run MUST-HAVES - Long-term account ownership — You've owned a book of customers past launch and through renewal, and you have measurable retention, adoption, or satisfaction results to show for it. Finance or fintech context is a plus but not required. - Customer experience mindset — You measure success by how customers feel about working with you, not only by milestones hit. You get ahead of problems before customers raise them and own escalations through resolution. - Executive relationship building — You build multi-threaded relationships across finance, operations, and the C-suite. When your champion leaves, the account doesn't leave with them. - Financial impact communication — You can walk a CFO through the value Ramp has delivered, connect adoption to P&L outcomes, and help make the case for continued investment in financial terms, not product terms. A finance background is not required — fluency is. - AI fluency as a daily habit — You already use AI tools habitually in your work. You use them to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks. This is how you work, not something you're exploring. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment. - Data-driven book management — You prioritize your time based on usage, revenue, and risk signals, not on who emailed last. You can spot an at-risk account months before renewal and know what to do about it. - Technical and systems acumen — You're comfortable around major ERP platforms (NetSuite, SAP S/4HANA, Workday, Sage Intacct, or similar) and understand how Ramp fits into a customer's finance stack. You don't need to code, but you can diagnose what's blocking adoption and bring in the right technical partner. - Builder mindset — You're energized by building something that doesn't exist yet. This team is new, and you'll help shape the playbooks, programs, and rituals that define how Lifecycle CSMs work, all while running your own book. You bring structure to ambiguity and iterate quickly when something isn't working. - 7+ years in enterprise customer success, account management, or consulting — You've spent enough time with complex organizations and senior stakeholders that it's second nature. You know how to keep an enterprise customer successful long after the launch. NICE-TO-HAVES - Consumption-based revenue experience — You've worked with a product where value is measured in usage or spend, not seats, and know how to grow adoption after the contract is signed. - Finance domain depth — Exposure to FP&A, accounting software ecosystems (NetSuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows. Accelerates credibility with Ramp's customer base. - Demonstrated commercial impact — You can point to retention, adoption, or renewal outcomes with specific metrics attached — not described in general terms. - Background at an AI-first or AI transformation company — not just a company that uses AI, but one where rethinking workflows around it was part of the product or culture - High-growth or startup experience (comfort operating in ambiguity and rapid change) BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp's Mid-Market Customer Success Managers on the Lifecycle team don't stop at go-live — they make sure customers keep getting more from Ramp as their business grows. Ramp has grown its product suite significantly over the last several years. As we've matured as an organization, our customer relationships have grown more complex too: customers are buying more of the platform at once, running it across more entities and teams, and relying on it for more of how their finance function operates. Hitting an activation milestone doesn't mean the job's finished. Too often, a feature that could solve a real problem goes unused because no one is there to show how it would work in that customer's business. That's where you come in. This is a role for people who understand how finance teams actually run, who think in years rather than quarters, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own the customer experience after implementation for a book of mid-market customers, partnering with Account Management on long-term account strategy. You'll also be one of the first Lifecycle CSMs on a newly formed team, helping define how Ramp earns and keeps the trust of its customers. WHAT YOU'LL DO 1. Own the post-implementation experience for a book of mid-market customers, with clear accountability for sustained adoption, customer satisfaction, and renewal readiness 2. Drive sustained adoption by understanding each customer's goals and guiding them toward the workflows that improve outcomes for their business — including the products and features they've already purchased but haven't fully put to work 3. Act as each customer's expert in finance workflows: understand how they run their business, advise on decisions as their needs change, and make the value of new Ramp capabilities clear in their context 4. Build multi-threaded relationships in every account, including finance leadership relationships you own, so the account stays steady through change like a new Controller or CFO 5. Partner with Account Management on QBRs and business reviews, quantifying Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, savings, and ROI — not just product usage metrics 6. Spot opportunities for growth and bring them to Account Management, who owns renewals and expansion; as customers add products, drive ongoing activation so they reach value quickly 7. Run your book on data: monitor usage, CP, and risk signals, prioritize where your time goes, and get ahead of challenges and escalations before they reach renewal 8. Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match 9. Bring customer feedback back into Ramp — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves 10. Turn what works into repeatable plays, programs, and automations that scale across your book and the team WHAT YOU'LL NEED - 5+ years of customer-facing experience in customer success, account management, or consulting, with a proven, consistent track record of retaining customers and exceeding goals - Experience owning a book of customers past launch and through renewal, with measurable retention, adoption, or satisfaction results; finance or fintech context is a plus but not required - A customer experience mindset — you get ahead of problems before customers raise them and own escalations through resolution - AI fluency as a daily habit — you already use AI tools habitually to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks; this is how you work, not something you're exploring - Ability to communicate Ramp's impact in financial terms — walking a Controller through the value Ramp has delivered and connecting adoption to P&L outcomes - A data-driven approach to managing a book — you prioritize based on usage, revenue, and risk signals and can spot an at-risk account well before renewal - Technical and systems acumen to understand how Ramp fits into a customer's finance stack, diagnose what's blocking adoption, and bring in the right technical partner - A builder mindset — this team is new, and you're energized by shaping the playbooks, programs, and rituals that define how Lifecycle CSMs work while running your own book; you bring structure to ambiguity and iterate quickly - Strong collaboration and influencing skills across Sales, Account Management, Product, Operations, and other GTM teams NICE TO HAVES 1. Experience with a consumption-based product where value is measured in usage or spend, not seats 2. Exposure to FP&A, accounting software ecosystems (NetSuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows 3. Demonstrated commercial impact — retention, adoption, or renewal outcomes with specific metrics attached 4. Background at an AI-first or AI transformation company where rethinking workflows around AI was part of the product or culture 5. High-growth or startup experience with comfort operating in ambiguity and rapid change BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Luxembourg Are you a highly motivated individual fluent in English and French with a passion for business operations and service delivery? Join our team at EUROPEAN DYNAMICS as a Junior Service Delivery Officer and play a significant role in supporting our business growth and ensuring smooth office operations. This is your chance to contribute to the success of a dynamic organization and advance your career in a collaborative and innovative environment. The work will be carried out on the company’s premises, in Luxembourg. What You'll Do: Help manage client and consultant relationships and address inquiries or concerns; Reach out to potential clients to schedule meetings and presentations, with direct supervision of the Service Delivery Management team; Support the Service Delivery Management team with the development and implementation of business development strategies; Handle general office management tasks such as answering phones, sorting and distributing incoming mail, maintaining office filing, and organizing meetings; Handle general inquiries and provide information to staff, clients, and visitors; Assist different departments with administrative tasks as needed; Promote teamwork and build effective relationships with internal departments to address consultants’ and clients’ questions and expectations; Participate in the overall business activity, by encouraging innovative and stimulating work environment evolutions. Requirements Bachelor's or Master's degree in Business Administration, Marketing, or a related field; Excellent communication skills both oral and written in English and French. Knowledge of other languages is an asset; Strong organizational skills and attention to detail; Ability to work independently and as part of a team; Good knowledge of Microsoft Office Suite. This function requires and helps you develop the following skills: A very good sense of prioritization and organization in a multitasking environment; Accuracy and thoroughness, ability to monitor work for quality; Ability to handle pressure and the capacity to react promptly when necessary, with great flexibility; Fast learning and independence; Adept communicator with negotiation skills; Ability to work in a multinational and multicultural team; Approachability, energy, and enthusiasm to motivate and engage others; A great sense of empathy, patience, and dedication to the consultants and the clients; Results-oriented, positive “can do” attitude. Benefits We believe in rewarding talent and dedication. Here's what you can expect as part of our team: Competitive full-time salary; Flexible Working Hours; Top-of-the-Line Tools; Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities; Career Growth: Work with some of the most innovative and exciting specialists in the industry; Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth. If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: ( JSDO/11/26 ). You may also consider all our other open vacancies by visiting the career section of our website ( www.eurodyn.com ) and follow us on Twitter (@EURODYN_Careers) and LinkedIn. EUROPEAN DYNAMICS (ED) ( www.eurodyn.com ) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1000 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion. EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at www.eurodyn.com/privacy . By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.

Location: EMEA - Remote; USA - Remote Workplace: Remote ABOUT POLYGON LABS Polygon Labs is a global blockchain payments company building and operating infrastructure to move money instantly, reliably, and at internet scale, with the mission to move all money onchain. It is building the Polygon Open Money Stack, an open and integrated stack of services and technologies to instantly and reliably move money anywhere, and put it to work. Its infrastructure has facilitated trillions of dollars in onchain value transfer and supported millions of transactions daily for some of the globe's largest banks, fintechs, enterprises, and consumer applications. AI PLATFORM ENGINEER ABOUT THE ROLE We are hiring an AI Platform Engineer to help build the platform that powers every agent at Polygon Labs. Polygon is a cryptocurrency company focused on on-chain payments infrastructure. As we shift to having agents manage the majority of work across engineering, business development, compliance, support, and finance, people will supervise and guide those agents while making key decisions.   You will join a small, flat Platform Team reporting to the AI Platform Lead. This team owns the entire AI platform, including the agent runtime, MCP servers, guardrails, evaluations, observability, and spend tracking. The team proactively identifies opportunities where AI can accelerate, improve, or automate work company-wide—including tasks that haven’t yet been automated.   Our internal customers are Operators: domain experts in every function who manage fleets of agents and define standards of quality. This is a hands-on IC role, where you will write code, ship to production, and take ownership of your deliverables.   YOUR RESPONSIBILITIES - Move agentic workflows into production, taking prototypes to robust systems for real users and owners, with SLAs (e.g. spec-to-PR agents, AI code review, incident triage, KYB review). - Build and manage MCP servers, including system design, hosting, security, authentication (e.g. per-user OAuth), and keeping a clean connector inventory for Slack, GitHub, Jira, HubSpot, and internal services. - Develop autonomous agents that act and plan across tools through trust stages: shadow, suggest, execute, and autonomous. - Embed guardrails into the platform, providing each agent its own identity, scoped credentials, audit logs, CI checks, approval gates, allowlists, and least-privilege access. - Build evaluation frameworks (test sets, regression suites, live scoring in production) so every agent releases with quality metrics tied to business outcomes. - Instrument agents for observability: tracing, logging, latency, cost, drift detection, and daily dashboards for Operators. - Track AI spend across providers (Anthropic, OpenAI, OpenRouter), setting budgets, alerts, and spend attribution to teams, agents, and workflows. - Support Operators by developing features from their requests, writing documentation, running enablement sessions, and building self-service tools. - Create skills and plugins centralizing company knowledge (processes, standards, security, brand), versioning and reviewing these to ensure consistent, repeatable agent output. - Proactively find and automate manual, repetitive processes across the company, measuring outcomes and iterating rapidly.   WHAT YOU'LL NEED - 5+ years as a software, platform, or infrastructure engineer, including experience prior to AI coding tools. Solid grasp of system design, data modeling, testing, debugging, and code review. - 6-12 months shipping LLM-based systems to production, with agentic workflows in use by real end users. - Daily, hands-on experience with AI coding agents like Claude Code and Codex to write, test, and review production code. - Experience building autonomous or multi-step agents with tool use (Claude Agent SDK, Anthropic/OpenAI APIs, or similar). - MCP server experience (OAuth flows, scoped tokens, user-level access control). - Identity and access experience: Okta (or similar IdP), SSO (SAML/OIDC), SCIM provisioning, group-based and device policies. - Creating automated system identities (GitHub Apps, service accounts, API keys, secret managers like 1Password). - Designing guardrails: least-privilege, audit logs, CI checks, approval gates, allowlists, and policy-as-code. - Creating evals for LLM systems: test sets, rubrics, CI regression, release gates, and live production scoring. - Instrumenting production system observability: tracing, metrics, alerting, dashboards (OpenTelemetry, Grafana, Datadog, Langfuse, LangSmith, Braintrust). - Tracking AI spend across vendors: per-key limits, cost centers, budgets, actionable alerts. - Strong in at least one of TypeScript, Python, Go; working knowledge of CI/CD (GitHub Actions/etc), cloud infrastructure. - Track record of independently identifying and automating manual processes (two or three concrete examples). - Clear, concise written communication (specs, runbooks, RFCs).   PREFERRED QUALIFICATIONS - Cryptocurrency, blockchain, payments, or fintech experience (regulated industry/audit a plus). - Experience writing agent skills, plugins, or shared prompt libraries for organizational reuse. - Familiarity with model gateways (OpenRouter, LiteLLM, Portkey): key management, routing, fallback. - Experience extending open-source coding agents (OpenCode, Pi). - Awareness of emerging agent identity standards (MCP enterprise-managed auth, Okta Cross App Access). - Context/retrieval engineering: vector stores, agent memory, permissioned retrievals. - ML engineering: model evaluation, fine-tuning, model routing. - Experience with agent runtimes/sandboxes (Modal, n8n, containerized environments). - Public technical work: open-source tools, servers, blog posts, talks about agent production experience.   HOW YOU’LL WORK - Treat Operators as the customer—supporting engineers and non-engineers in every business function. - Listen to needs, refine vague asks into actionable requirements, and communicate technical concepts plainly to executives or subject matter experts. - Assertively but diplomatically push back on unsafe or low-value requests, suggesting alternatives. - Operate autonomously: write specs, break down projects, ship and iterate independently, and communicate progress asynchronously across time zones. - Use judgment to distinguish critical automations from temporary demos, and validate changes with affected users. - Own outcomes post-merge: pilot, monitor, fix, and iterate as needed. - Work transparently in public channels, tickets, written docs, and runbooks. - Create reusable assets (skills, plugins, templates, tools) from frequent learnings or solutions, making them broadly accessible across the company.   SUCCESS IN 90 DAYS - 30 days: Ship production changes to a live system (e.g. AI SDLC pipeline, code review, or spend analytics). Gain familiarity with agent runtime, MCP servers, spend tracking. - 60 days: Take end-to-end ownership of a platform area, publishing a spec and meeting with relevant Operators. - 90 days: Ship an agent with live-scored eval suite and Operator dashboard; complete an Operator request independently; propose and launch at least one unsolicited automation. POLYGON LABS PERKS The goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes the following benefits for our full time employees: - Remote first global workforce - Industry leading Medical, Dental and Vision health insurance* - Company matching 401k with 3% match* - $1,500 Home Office Set Up Allowance (life-time max) - $200 Annual Book Allowance Program - $75 Monthly internet or phone reimbursement - Flexible Time Off - Company issued laptop - Egg freezing, mental health, and employee wellness benefits *In certain countries medical, dental and vision is fully covered for employees & their dependents. This is country and plan specific. *401k is for United States employees only   Polygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Polygon Labs is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. If you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.   Learn More about Polygon Labs Website https://polygon.technology/ |Twitter https://twitter.com/0xPolygon|Telegram https://t.me/polygonofficial |Reddit https://www.reddit.com/r/0xpolygon/ |Discord https://discord.gg/0xpolygoncommunity |Instagram https://www.instagram.com/0xpolygon/ |Facebook https://www.facebook.com/0xPolygon.Technology |LinkedIn https://www.linkedin.com/company/13449964/admin/

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. ABOUT THE TEAM The Fraud Investigations team is part of Wealthsimple's Security & Risk CXO Group which falls under the Client Experience Operations team. Wealthsimple's Security & Risk Group encompasses both investigations and operational aspects of fraud: prevention, detection, investigation and client experience. The team plays a crucial role in safeguarding our clients and maintaining trust in Wealthsimple's services. The Cash & Banking team protects clients across our chequing and money movement products. That covers money leaving the platform (wires, Interac e-Transfers, cross-border payments and bank drafts) and money coming in (cheques, mobile cheque deposits, EFTs and direct deposits). ABOUT THE ROLE The Team Lead will be responsible for providing first-line supervision of Investigators to mitigate risks at Wealthsimple. The Team Lead is a financial crime expert that is focused on the client, and owns overall development and improvement of the Fraud Investigations team. The Team Lead also coordinates and assists with quality control, on-boarding, and the delivery and development of new hire training. This role leads our weekend Cash & Banking fraud team, covering both money movement and deposit fraud. Fraud doesn't take weekends off, so your regular schedule may include one or both weekend days, with the remaining days during the week so you stay connected with the wider team. We're still building out weekend coverage, so your specific days may evolve as the team and business needs grow. We'll always set schedules in advance and give notice before changing them. As the most senior person on shift, you'll make the calls, unblock the team and escalate when needed. IN THIS ROLE, YOU WILL HAVE THE OPPORTUNITY TO: - Lead our weekend Cash & Banking fraud team, with ownership of investigation quality, Service Level Agreements (SLAs), and recovery outcomes across both money movement and deposit fraud - Oversee investigations into outgoing money movement fraud, including wires, Interac e-Transfers, cross-border payments and bank drafts, with a focus on account takeover, scams and money mule activity - Oversee investigations into deposit fraud, including mobile deposit fraud, altered and counterfeit cheques, EFT and direct deposit fraud, and hold and return strategies - Review and action Ops Sign Off requests in a timely manner, making sound decisions on holds, releases, restrictions and escalations for high-value and time-sensitive cases - Act as the weekend escalation point for urgent fraud events, scams in progress and large-value transactions, and ensure a clean handoff to the weekday team - Champion cross-institutional fraud recovery efforts by building relationships with partner financial institutions and navigating Payments Canada return processes - Champion a high performance environment through bi-weekly 1:1s, QA reviews, continuous coaching and feedback, and support for each team member's professional development - Manage day-to-day production for the shift, including ticket prioritization, reassigning work for team members who are out, and daily and weekly team updates - Provide subject matter expertise on current and emerging fraud typologies across Canadian payment rails, and lead training initiatives for team members - Collaborate cross-functionally with Product, Risk, AML, Legal and Operations teams to strengthen our fraud controls while keeping a great client experience - Contribute to quarterly OKRs and lead projects that improve the efficiency and accuracy of our investigation workflows and tools SOME THINGS WE CONSIDER CRITICAL FOR THIS ROLE: - Bachelor's Degree or equivalent work experience - Flexibility to work weekend shifts (Saturday and/or Sunday) as part of your regular schedule - 2+ years specialized experience in fraud investigations, preferably in a financial institution or payment processor environment - Hands-on experience investigating both money movement fraud (wires, Interac e-Transfer, account takeover, scams, money mules) and deposit fraud (cheque fraud, mobile deposits, EFT and direct deposits) - 2+ years experience in a supervisory or lead role managing a team handling fraud investigations - Strong understanding of Canadian banking and payment regulations, clearing timelines, return codes and fraud liability frameworks - Sound judgment under pressure and the confidence to make decisions independently when leadership is offline - Proficiency in data analysis to identify fraud patterns and evaluate control effectiveness (Experience with SQL is a bonus) - Experience developing investigation workflows, policies, procedures and training - Exceptional verbal and written communication skills, with the ability to explain complex fraud scenarios to various stakeholders NICE TO HAVE: - Experience with real-time payments or after-hours fraud coverage - Experience leading fraud recovery efforts with other financial institutions - Bilingual, fluent in both English and French WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. At Wealthsimple, we take our clients' security seriously. The Fraud Investigations team is the front line of defense within our Security & Risk group. We are looking for a sharp, detail-obsessed Fraud Investigator to specialize in Cryptocurrency Fraud. You will be the detective protecting our clients' digital assets, tracing on-chain transactions, and ensuring our crypto platform remains a safe place to build wealth. This is a 9-month contract with the possibility of extensions or conversion based on performance and business needs. What you will do: - Investigate & Trace: Dive into the weeds of suspected crypto scams, wallet compromises, and unauthorized withdrawals. You will use blockchain forensic tools (like Chainalysis) to trace funds, map wallet clusters, and uncover the destination of illicit transactions. - Secure & Mitigate: Take immediate, decisive action to lock down compromised accounts, halt suspicious outgoing transfers, and mitigate losses in an environment where transactions are instant and irreversible. - Guide the Client: Communicate directly with clients who may have fallen victim to sophisticated crypto scams (e.g., phishing, romance scams, or fake investment platforms). You will manage their expectations regarding the finality of blockchain transfers with absolute empathy and clarity. - Manage the Queue: Act as a master multi-tasker, managing multiple complex on-chain investigations at once while strictly maintaining case-closure Service Level Agreements (SLAs). - Connect the Dots: Participate in weekly calibration sessions with your peers to share findings, spot new blockchain scam typologies, and help the team stay one step ahead of the fraudsters.   Who you are: - The On-Chain Detective: You have incredibly high attention to detail. You love following the money across the blockchain, analyzing ledger data, and solving the puzzle of complex crypto movements. - Calm Under Pressure: You are resourceful, persistent, and thrive in a fast-paced environment where quick decisions are required to protect assets before they are moved off-platform. - An Empathetic Communicator: You know that behind every lost wallet or scam is a real person. You excel at taking complex blockchain concepts and explaining them simply and calmly to our clients.   The Requirements: - Experience: Minimum 1 year of direct fraud experience, with specific exposure to cryptocurrency investigations, crypto compliance, or digital asset security. - Blockchain Forensics: Hands-on experience or direct exposure using Chainalysis (or similar blockchain tracing tools) to map and investigate transaction flows. - Industry Knowledge: Demonstrated understanding of common crypto fraud typologies (pig butchering, phishing, rug pulls) and how traditional fraud management intersects with Web3. - Analytical Chops: The ability to collect, organize, and analyze both off-chain (IPs, device IDs) and on-chain datasets with precision and accuracy. - Communication: Exceptional written and verbal communication skills.   Nice to Haves: - Certifications: Completed courses or certifications in blockchain forensics, cryptocurrency compliance, or digital assets (e.g., Chainalysis Reactor Certification (CRC), CCAS, or similar). - Web3 Curiosity: A genuine, active interest in the broader cryptocurrency ecosystem and underlying blockchain technology. WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: Remote Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE We're looking for an ML infrastructure engineer to own model evaluation at Runway, end to end. Every decision we make about a model – which checkpoint to keep training, what to ship to millions of users, which datamix and architecture shows the most promise – rests on evals. Today that work is spread across the organization. You'll turn it into one platform. Your job will be to design and build the systems that generate samples at scale, score them with automated metrics and human annotations, track results across checkpoints and releases, and put the answers in front of researchers in minutes rather than days. You'll define what "better" means operationally – how we measure it, how confident we are, and how a result becomes a ship/no-ship decision. You'll be embedded within research teams as a member of ML Platform, and you'll set the technical direction for evals across the company. This is an extremely high-leverage role: the quality of our models is bounded by how well we can measure them. A PEEK AT OUR TECHNICAL STACK Our inference and training code is written in Python (PyTorch) and is cloud-native. We leverage multiple clouds and use a combination of Kubernetes native and home-grown tooling for efficient job orchestration. We’re big users of agentic development and operations. We have a robust internal platform and provide broad access to the latest models and harnesses. You’ll have access to best-in-class models, agents, GPUs, storage and cloud services you need to drive a world class evaluation pipeline that helps us deliver frontier models. WHAT YOU'LL DO - Own the evaluation platform end to end: the tooling and systems required to generate, annotate, review and adapt at frontier scale - Define the CLIs, APIs, GUIs and storage layers required to make this process seamless, fast, sophisticated and collaborative - Work directly with research teams on video, image, audio, agents, and robotics to understand what they need to measure and build it, then generalize the result into the platform - Help set the standards for how we evaluate models at Runway: reproducibility, metric definitions, reporting formats, and when a result is trustworthy enough to act on - Support broad adoption of the platform and its integration throughout Runway’s research efforts across training, production model serving and more - Contribute broadly as a member of the ML Platform team to tools and systems that help Runway train and serve frontier models WHAT YOU'LL NEED - 5+ years of experience building ML infrastructure or data platforms in production environments, with at least some of that time spent on evaluation, experimentation, or benchmarking systems - Strong Python and PyTorch, and hands-on experience running large batch GPU workloads on Kubernetes - Experience designing data pipelines and storage for large volumes of media or model outputs, with attention to versioning and reproducibility - Familiarity with experimental statistics: paired comparisons, confidence intervals, multiple-comparison pitfalls, inter-rater agreement - Comfort building internal tools end to end, from the command line to the browser - Ability to lead a broad technical area: gather requirements from many teams, set direction, make tradeoffs, and drive a roadmap without waiting to be told - Familiarity with the full model development lifecycle: data, training, evaluation, serving - Self-starter who can work embedded with research teams and move fast - Strong systems thinking and pragmatic approach to production reliability - Humility and open mindedness; at Runway we love to learn from one another NICE TO HAVE - Track record of building evaluation suites for generative models - Hands-on work with LLM- or VLM-as-judge pipelines - Experience with online experimentation platforms and connecting offline metrics to product outcomes - Prior work evaluating agents or robotics policies Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024