Junior Service Delivery Officer

Location: Luxembourg Are you a highly motivated individual fluent in English and French with a passion for business operations and service delivery? Join our team at EUROPEAN DYNAMICS as a Junior Service Delivery Officer and play a significant role in supporting our business growth and ensuring smooth office operations. This is your chance to contribute to the success of a dynamic organization and advance your career in a collaborative and innovative environment. The work will be carried out on the company’s premises, in Luxembourg. What You'll Do: Help manage client and consultant relationships and address inquiries or concerns; Reach out to potential clients to schedule meetings and presentations, with direct supervision of the Service Delivery Management team; Support the Service Delivery Management team with the development and implementation of business development strategies; Handle general office management tasks such as answering phones, sorting and distributing incoming mail, maintaining office filing, and organizing meetings; Handle general inquiries and provide information to staff, clients, and visitors; Assist different departments with administrative tasks as needed; Promote teamwork and build effective relationships with internal departments to address consultants’ and clients’ questions and expectations; Participate in the overall business activity, by encouraging innovative and stimulating work environment evolutions. Requirements Bachelor's or Master's degree in Business Administration, Marketing, or a related field; Excellent communication skills both oral and written in English and French. Knowledge of other languages is an asset; Strong organizational skills and attention to detail; Ability to work independently and as part of a team; Good knowledge of Microsoft Office Suite. This function requires and helps you develop the following skills: A very good sense of prioritization and organization in a multitasking environment; Accuracy and thoroughness, ability to monitor work for quality; Ability to handle pressure and the capacity to react promptly when necessary, with great flexibility; Fast learning and independence; Adept communicator with negotiation skills; Ability to work in a multinational and multicultural team; Approachability, energy, and enthusiasm to motivate and engage others; A great sense of empathy, patience, and dedication to the consultants and the clients; Results-oriented, positive “can do” attitude. Benefits We believe in rewarding talent and dedication. Here's what you can expect as part of our team: Competitive full-time salary; Flexible Working Hours; Top-of-the-Line Tools; Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities; Career Growth: Work with some of the most innovative and exciting specialists in the industry; Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth. If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: ( JSDO/11/26 ). You may also consider all our other open vacancies by visiting the career section of our website ( www.eurodyn.com ) and follow us on Twitter (@EURODYN_Careers) and LinkedIn. EUROPEAN DYNAMICS (ED) ( www.eurodyn.com ) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1000 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion. EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at www.eurodyn.com/privacy . By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.