Location: Riyadh, KSA
Workplace: onsite
Tabby is seeking a
Partner Support Team Leader
who is observant, analytical, goal-oriented, and people-focused. You will play a key role in ensuring that our partners receive world-class support by managing performance, enabling process excellence, and developing high-performing teams.
This role requires someone who thrives in a fast-paced environment, can translate business priorities into operational targets, and is confident in coaching and inspiring others. You will be responsible for delivering an outstanding partner experience while ensuring adherence to service levels, operational policies, and continuous improvement standards.
Key Responsibilities
Team Leadership & Coaching
Lead, coach, and motivate a Partner Support team to consistently achieve KPIs (CSAT, FCR, Productivity, Adherence).
Deliver structured feedback through QA reviews, calibration sessions, and performance 1:1s.
Create and maintain development plans to grow skills and retain top performers.
Operational Delivery
Manage daily workflows, escalations, and partner deliverables across multiple support channels.
Drive performance improvement routines, ensuring SLA achievement and fair application of policies (e.g., DAT, Hold Timer, CSAT Fraud controls).
Collaborate with Operations Manager to identify risks, close delivery gaps, and optimize team scheduling.
Quality & Process Management
Participate in QA monitoring and ensure action plans are executed.
Champion the side-ticket and escalation framework to maintain efficiency and traceability.
Keep the team updated on product/process changes and industry trends.
Identify opportunities for automation and workflow improvement to enhance partner experience.
Stakeholder & Business Alignment
Partner with Scoring, Finance, BD, and Product teams to resolve escalations and streamline partner journeys.
Support delivery of business targets through reporting, root-cause analysis, and solution proposals.
Escalate high-impact issues to senior management with clear data and recommendations.
Benefits
Quarterly Bonus
based on achieving operational targets.
Career Growth Opportunities
, subject to business needs and performance.
Exposure to a high-growth fintech environment with opportunities to shape operational excellence.
Location: Riyadh, KSA
Workplace: onsite
This is a role for a true hunter.
We are scaling one of the fastest-moving BNPL platforms in the region, and we are looking for a hungry, self-driven Business Development Executive to take our SME merchant acquisition engine to the next level. This is a 100% outbound sales role — there are no inbound leads and no pre-assigned deals. You'll be set up with the tools and prospect lists to hit the ground running, but building your pipeline from zero is on you.
You will own the full sales cycle end-to-end: identifying high-potential SME merchants, opening doors with founders and decision-makers, running consultative discovery, pitching game-changing financial solutions, negotiating commercial terms and driving merchants all the way through onboarding to live activation.
If you thrive in a fast-paced, high-growth, entrepreneurial environment, love the thrill of the close, and want real ownership from day one — this is your seat.
Key Responsibilities
Build the Pipeline — From Zero
• Own end-to-end pipeline generation through relentless, self-generated outbound activity.
• Use the tools and prospect lists provided as a launchpad — then take the pipeline far beyond them.
• Research and map high-potential SME merchants, verticals and micro-markets.
• Identify and engage business owners, founders and key decision-makers.
• Execute high-volume cold calling, multi-channel outreach, field visits and merchant meetings.
• Consistently generate qualified opportunities with zero reliance on inbound or marketing-sourced leads.
• Keep the funnel healthy — continuously replenish, qualify and prioritise.
• Use CRM and sales data to track your KPIs, read your funnel and sharpen conversion.
Sell, Close, Activate
• Own opportunities end-to-end: prospect > discovery > pitch > close > onboarding > activation.
• Run consultative, value-based discovery with SME owners to uncover real business pain.
• Pitch and sell BNPL, LTF and our expanding suite of merchant financial solutions.
• Deliver compelling product demos and tailored commercial proposals.
• Handle objections with confidence and drive deals to signature.
• Stay hands-on until the merchant is fully live and transacting.
Commercial & Negotiation
• Lead commercial conversations with SME merchants and articulate clear value.
• Negotiate within approved commercial frameworks to land win-win outcomes.
• Secure the right internal approvals and keep deals moving at pace.
• Escalate complex commercial matters appropriately — while retaining full ownership of the opportunity.
Cross-Functional Collaboration
• Partner closely with Risk, Scoring, Onboarding, Product and Operations.
• Understand internal requirements and constraints and work with them, not around them.
• Proactively chase down blockers and drive outstanding actions to closure.
• Act as the bridge between the merchant and internal stakeholders.
• Feed merchant insight and market intelligence back into the business.
Merchant Experience & Growth
• Support merchants through a smooth, friction-free onboarding journey.
• Drive activation and follow up post go-live to ensure adoption.
• Spot early issues, capture merchant feedback and route it to the right teams.
• Be genuinely merchant-obsessed — the relationship does not end at signature.
Product & Market Agility
• Become a subject-matter expert on BNPL and LTF.
• Ramp fast on new propositions as they launch — including SME Financing and Tabby Card.
• Adapt pitch, positioning and messaging as products, processes and market conditions evolve.
• Thrive in ambiguity — we are building as we scale.
Skills, Knowledge and Expertise
• 1–2 years of professional experience in sales, business development or another target-driven commercial role.
• Proven outbound sales and prospecting track record — you have personally generated your own pipeline.
• Demonstrated ability to create opportunities independently, from a standing start.
• Bachelor's degree.
• Fluent Arabic and English.
• Exceptional communication, presence and interpersonal skills.
• Strong commercial acumen and negotiation ability.
• Comfortable and energised by a target-driven, high-accountability environment.
• Ability to independently own, manage and forecast a pipeline.
• Comfortable working with CRM and sales data — tracking KPIs, analysing your funnel and prioritising on evidence (Excel / Google Sheets level)
• Grit, resilience, persistence and relentless follow-through.
Nice to Have (Not a Deal-Breaker)
• B2B or SME sales exposure.
• FinTech, BNPL, payments, banking or lending background.
• Financial or technology solution selling.
• Merchant acquisition or field sales experience.
• Track record selling directly to business owners and decision-makers.
• CRM proficiency and data-driven pipeline discipline.
• Strong Excel / Google Sheets and CRM reporting — pivot tables, dashboards, basic funnel analysis.
Benefits
We are an international team of inspired professionals located all over the globe.
We have an inclusive company culture, embracing diversity, integrity and transparency. We strive for work-life balance and cherish the moments you spend with your loved ones, off-work. In the same spirit as for our product, we are caring and nurturing for our employees.
Our people are granted 100% trust and freedom to apply their own vision and come up with their ideas from day 1 at Tabby. You are the one who takes responsibility for your area of work. We encourage everyone to think and make decisions like Tabby was their own business, well because it is. Our employee stock options programme is available for everyone.
You will have an opportunity to learn and grow in one of the fastest growing fin tech companies in the region
We offer you relocation support as well as we guide you through all the process.
We’ll set you up with the devices required for your work.
Location: Dominican Republic
We are seeking a proactive and relationship-driven Client Relationship Manager to serve as the primary point of contact for our clients, ensuring exceptional service, client satisfaction, retention, and growth. The ideal candidate is highly organized, professional, and experienced in managing client relationships in a fast-paced environment. This position is initially part time, with the potential to transition into a full-time role based on performance and business needs.
This position reports directly to the Director of Operations and the Chief Operations Officer (COO) and works closely with the Virtual Assistant Manager and other members of the Client Relationship Team. Experience in Business Development, Account Management, Staffing, Healthcare, or BPO services is highly preferred and will be considered a strong advantage.
Key Responsibilities:
• Serve as the primary liaison between clients and ACVA.
• Conduct regular client check-ins to ensure satisfaction and identify opportunities for improvement.
• Build and maintain strong, long-term relationships with clients.
• Address client concerns, questions, and escalations promptly and professionally. • Monitor client satisfaction and implement retention strategies.
• Coordinate with internal teams to ensure client expectations are met.
• Prepare and deliver client reports, updates, and performance reviews.
Account Growth & Business Development
• Identify opportunities to expand services within existing client accounts.
• Support business development initiatives through relationship building and networking.
• Participate in client discovery calls and needs assessments.
• Assist in preparing proposals, presentations, and service recommendations.
• Collaborate with leadership to develop strategies for client retention and growth.
• Generate referrals and identify potential new business opportunities.
Team Coordination
• Work closely with Operations, Recruitment, and Virtual Assistant teams.
• Ensure smooth onboarding of new clients and successful placement of Virtual Assistants.
• Monitor client feedback and communicate improvement opportunities internally.
• Follow up on action items and ensure timely resolution of client requests.
Qualifications Required
• 3+ years of experience in Client Relations, Account Management, Customer Success, or a similar role.
• Excellent verbal and written English communication skills.
• Strong organizational and time-management abilities.
• Ability to manage multiple clients and priorities simultaneously. • Strong problem-solving and conflict-resolution skills.
• Proficiency with CRM systems, Microsoft Office, Google Workspace, and communication platforms.
• Bilingual English and Spanish skills are desirable.
• Must be able to successfully pass a background check.
• Must provide reliable professional references.
•Strong ability to collaborate with cross-functional teams in a remote work environment.
Preferred
• Experience in Business Development or Sales.
• Experience working with staffing agencies, healthcare organizations, virtual assistant companies, or BPO environments.
• Experience managing remote teams.
• Knowledge of client retention and account growth strategies.
Key Competencies
• Relationship Building • Customer Service Excellence • Business Development Mindset • Communication Skills • Accountability • Attention to Detail • Strategic Thinking • Follow-Up and Execution • Professionalism
Compensation
• Competitive compensation based on experience.
• Remote work environment.
• Opportunities for growth and advancement within the organization.
Location: Mexico
We are seeking a proactive and relationship-driven Client Relationship Manager to serve as the primary point of contact for our clients, ensuring exceptional service, client satisfaction, retention, and growth. The ideal candidate is highly organized, professional, and experienced in managing client relationships in a fast-paced environment. This position is initially part time, with the potential to transition into a full-time role based on performance and business needs.
This position reports directly to the Director of Operations and the Chief Operations Officer (COO) and works closely with the Virtual Assistant Manager and other members of the Client Relationship Team. Experience in Business Development, Account Management, Staffing, Healthcare, or BPO services is highly preferred and will be considered a strong advantage.
Key Responsibilities:
• Serve as the primary liaison between clients and ACVA.
• Conduct regular client check-ins to ensure satisfaction and identify opportunities for improvement.
• Build and maintain strong, long-term relationships with clients.
• Address client concerns, questions, and escalations promptly and professionally. • Monitor client satisfaction and implement retention strategies.
• Coordinate with internal teams to ensure client expectations are met.
• Prepare and deliver client reports, updates, and performance reviews.
Account Growth & Business Development
• Identify opportunities to expand services within existing client accounts.
• Support business development initiatives through relationship building and networking.
• Participate in client discovery calls and needs assessments.
• Assist in preparing proposals, presentations, and service recommendations.
• Collaborate with leadership to develop strategies for client retention and growth.
• Generate referrals and identify potential new business opportunities.
Team Coordination
• Work closely with Operations, Recruitment, and Virtual Assistant teams.
• Ensure smooth onboarding of new clients and successful placement of Virtual Assistants.
• Monitor client feedback and communicate improvement opportunities internally.
• Follow up on action items and ensure timely resolution of client requests.
Qualifications Required
• 3+ years of experience in Client Relations, Account Management, Customer Success, or a similar role.
• Excellent verbal and written English communication skills.
• Strong organizational and time-management abilities.
• Ability to manage multiple clients and priorities simultaneously. • Strong problem-solving and conflict-resolution skills.
• Proficiency with CRM systems, Microsoft Office, Google Workspace, and communication platforms.
• Bilingual English and Spanish skills are desirable.
• Must be able to successfully pass a background check.
• Must provide reliable professional references.
•Strong ability to collaborate with cross-functional teams in a remote work environment.
Preferred
• Experience in Business Development or Sales.
• Experience working with staffing agencies, healthcare organizations, virtual assistant companies, or BPO environments.
• Experience managing remote teams.
• Knowledge of client retention and account growth strategies.
Key Competencies
• Relationship Building • Customer Service Excellence • Business Development Mindset • Communication Skills • Accountability • Attention to Detail • Strategic Thinking • Follow-Up and Execution • Professionalism
Compensation
• Competitive compensation based on experience.
• Remote work environment.
• Opportunities for growth and advancement within the organization.
Location: Canada, Mississauga, ON
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Influencer and Content Creator Strategist (Contract)
Toronto, Canada, hybrid (preferred)
*Please note, this is a temporary position, expected to last 12 months. This role has a hybrid
schedule, with a minimum of one day per week on-site and additional in-office days as needed, needing the candidate to be within driving distance of the SIE office in Toronto. Will consider East Coast based remote candidates. We aim to provide flexibility while ensuring the support and collaboration essential to our team’s success. Applications from fully remote candidates will still be considered.
The Influencer and Content Creator Strategist will lead influencer initiatives in Canada—owning both high-impact paid creator partnerships and the ongoing PlayStation creator/talent partnership program. As a key member of the Global Communications and Canadian Marketing team, this role is responsible for developing and executing influencer strategies that support brand and campaign objectives. Your mission is to create cultural impact and measurable excitement around game and product launches by partnering with creators who authentically move the gaming community—then turning those partnerships into best-in-class content moments across platforms like YouTube, TikTok, Twitch, Instagram, Facebook, and X (Twitter). The individual will oversee strategic planning, day-to-day program management, global content alignment, local content development, and performance reporting and analysis.
The ideal candidate brings strong experience in influencer marketing and relationship management across both paid and earned programs. They possess excellent organizational and communication skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced, collaborative environment. This person should also be comfortable stepping into an established program and ensuring continuity, operational efficiency, and sustained momentum throughout the duration of the contract.
The successful candidate will be a natural relationship builder with a proven track record of managing influencer and player relationships while supporting integrated marketing campaigns.
Responsibilities include:
I
nfluencers and Content Creation management
● Own the Canada creator/influencer strategy across the launch calendar, ensuring creator activity ladders to clear campaign objectives (awareness, excitement, cultural conversation, community engagement) and fits the realities of gaming communities
● Lead paid influencer partnerships end-to-end with agency support: creator sourcing and evaluation, outreach, negotiation, contracting, briefing, deliverable management, approvals, and post-campaign reporting.
● Develop creator campaign briefs that translate campaign strategy into creator-native storytelling (what to say, what to show, what to avoid), and ensure creators clearly understand product positioning and key beats.
● Partner with Social, PR/Comms, Local Campaign Managers and Global PlayStation teams to integrate creators into broader campaigns and community moments.
● Coordinate creator “capture plans” and access moments (e.g., content days, livestream plans, behind-the-scenes access, event activations) and provide on-site/on-set support when required to ensure optimal content capture and creator experience.
● Stay ahead of creator platform trends, emerging voices, and cultural moments in Canada, proactively identifying opportunities where PlayStation can show up with relevance.
● Run and grow the PlayStation creator and talent partnership program in Canada: recruiting and onboarding creators, tiering/relationship management, ongoing communications, community touchpoints, and program operating rhythms
● Identify, build, and maintain relationships with key influencers, content creators, and power users, evaluating the impact of these partnerships on an on-going basis.
● Develop and implement content creator tactics for key software and brand campaigns, collaborating closely with the Global Marketing Talent Partnerships team.
● Create and define an always-on engagement strategy.
● Ensure top-tier influencers are informed about upcoming feature and product launches, major content updates, and key announcements.
● Define and report performance measurement for creator work (reach, views/watch time, engagement quality, sentiment, share of conversation, community growth signals), and translate results into actionable recommendations for future launches.
● Establish metrics to grow and engage the content creator community; regularly analyze sentiment and performance data and adjust strategies accordingly.
● Own creator/influencer governance and operational hygiene: creator database management, documentation of learnings, and consistent sharing of best practices across teams.
● Manage budgets for creator partnership fees, in-kinds exchanges and productions in Canada, including forecasting, tracking, and post-mortems that connect spend to outcomes.
● Foster positive and supportive conversations with content creators around content opportunities, contests, and initiatives relevant to the player community.
● Distribute player surveys and collect feedback from core players on a regular basis.
● Build and maintain strong relationships with key community leaders to better understand community needs and insights.
● Protect PlayStation brand and community trust by setting clear creator standards: brand safety, inclusion, community conduct expectations, and Local Canadian disclosure compliance.
Administration:
● Manage budgets and timelines for influencer and content creator initiatives, working with agencies to identify and vet the right influencers and ensure content is delivered on schedule for local and global review as needed.
● Define and manage campaign budgets, thoroughly reviewing proposed spend prior to approval and ensuring all activities remain within agreed financial parameters.
● Oversee monthly budget forecasting and financial administration related to influencer and content creation programs.
● Monitor social sentiment and consumer reactions to announcements, capturing key insights, and sharing findings with partners across SIE territories and global teams.
● Deliver comprehensive post-launch evaluations summarizing performance, insights, results against key metrics, and actionable learnings.
Qualifications:
● Bachelor’s degree or equivalent
● 5+ years of experience in influencer marketing, partnerships, or creator programs, ideally working with consumer-facing brands or products.
● Proven creator/influencer experience with end-to-end ownership of paid partnerships (strategy → talent selection → negotiation/contracts → execution → reporting)
● Demonstrated ability to lead agency partners and talent-driven content productions (creative development, production planning, approvals, timelines, budgets)
● Exceptional briefing and storytelling ability: can translate a launch strategy into authentic creator-native content moments.
● Deep fluency in gaming culture and creator ecosystems, including how gamers discover, discuss, and adopt new games/products across social platforms.
● Strong creator judgment: ability to spot culturally relevant talent early, assess authenticity/fit, and anticipate community reaction
● Strong communication skills, including written, verbal, and interpersonal communication.
● Passion for gaming and community building.
● Deep understanding of the digital, social, and media landscape, with the ability to identify and interpret emerging digital trends.
● Proven ability to work independently, demonstrate creativity, strong attention to detail, and the ability to manage multiple projects simultaneously.
● Familiarity with major content creator platforms, including YouTube, Facebook, TikTok, Instagram, and Twitch.
● Experience developing and managing creator-led initiatives such as giveaways, contests, and community engagement programs.
● Understanding of mobile gaming, free-to-play models, or live-service operations is a strong plus.
● Strong project management skills with the ability to prioritize tasks and manage multiple initiatives effectively.
● Data-literate: comfortable defining success metrics, reading creator performance signals, and using insights to optimize strategy
● High integrity and compliance mindset, including understanding of disclosure requirements and brand safety expectations in Canada and globally
● English required; French Canadian language proficiency is a plus.
● Proficiency with collaboration and productivity tools such as Microsoft Office Suite, Google Workspace, Slack, and AI tools (e.g., ChatGPT, Copilot).
This posting reflects an active, existing opportunity at Sony Interactive Entertainment, and we’re excited to connect with candidates interested in joining our team. This is a contract position expected to last 12 months.
As part of our recruitment process, we may use technology, including artificial intelligence, to support the review of applications and identify candidates whose experience aligns with the requirements of the role. All decisions are made by our hiring team, and these tools are used to support, not replace,
human judgment.
We value diverse experiences and do not require prior Canadian work experience for this role.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
The estimated Ontario base pay range for this role is listed below.
$83,000
—
$124,600 CAD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We’re looking for technically-minded product designers who are excited to shape how teams build together. At Figma, design isn’t just how something looks—it’s how it works, how it feels, and how it scales. Our designers are systems thinkers, prototypers, storytellers, and craftspeople who care deeply about quality and collaboration. In this role, you’ll turn ambiguity into clarity, push the product forward with engineers, PMs, and researchers, and help us invent new ways for people to design and build products together.
The Core Experience team shapes how people create in Figma—from foundational tools like Auto Layout and Text to the interactions that make working on the canvas feel intuitive and precise. We’re looking for an experienced Product Designer to lead major efforts across the core editor and help define how it evolves as AI and code change the way people build products. You’ll bring a strong point of view, deep interaction design craft, and curiosity about complex systems. Working closely with engineering, product, research, and designers across Figma, you’ll set direction and stay hands-on, turning ambitious ideas into experiences people use every day.
With an eye for simplicity and craft, curiosity for complex systems, and an appetite for technical challenges, you can help define the future of how software is made.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Lead the design of core editor experiences, including foundational concepts like Auto Layout, Text, and canvas interactions, from identifying opportunities through prototyping, shipping, and iteration
Help us define and champion a clear vision for how the editor should evolve, translating that vision into concrete proposals, design principles, and priorities with product and engineering partners
Explore how direct manipulation, AI, and code can work together, prototyping ways for people to move between generating, editing, and refining their work while retaining creative control
Ground decisions in user research, product data, and close observation of how people create, using that evidence to test assumptions and refine your point of view
Contribute to our design org’s culture by participating in design critiques, mentoring peers, and sharing best practices across teams
We'd love to hear from you if you have:
8+ years of experience in product design, including leading complex software projects from early exploration through launch and iteration
A portfolio of shipped work demonstrating interaction design and visual craft, including examples of making sophisticated workflows easier to understand and use
The ability to guide decision-making with structured thinking, clearly articulated rationale, and user-centered research
A knack for figuring out ambiguous problems in complex systems, and shaping them into simple solutions with clear goals
Experience researching, prototyping, or building products with AI and other emerging tools to uncover new patterns for creativity and collaboration
While it’s not required, it’s an added plus if you also have:
Experience designing creative tools, editors, canvas interfaces, or other products with rich, direct manipulation interactions
A design/development hybrid background, or experience building websites or apps
A history of working on canvas-based interfaces or tools that support creative workflows
Experience with code-based prototyping, front-end development, or workflows that connect design and implementation
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000
—
$303,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Espoo; Valencia; Munich
Workplace: Hybrid
Role highlights:
- Director, Supply Chain Strategy
- Location: FInland, Germany or Spain
- Department: Global Supply Chain
- Reports to: Global Director Supply Chain
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS - THE MISSION
We are seeking a strategic, commercially and legally strong Director, Supply Chain Strategy to shape how ICEYE secures, de-risks and scales the supply base behind the world's largest multisensor satellite constellation.
You will own ICEYE's global supply chain strategy: how we assess and manage supplier risk, which suppliers we develop as long-term partners, and where we vertically integrate through partnerships, licensing, joint ventures or acquisitions. You will also define and own our supplier portal landscape, the digital backbone of how we collaborate with suppliers. Finally, you will own how ICEYE meets local content requirements, supporting our local entities as they select and onboard in-country suppliers.
This role is for a leader who moves comfortably between the boardroom and the engineering bench: credible with executives, investors and partners, and equally credible with electrical, mechanical, manufacturing and supplier engineers.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defense and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
1. GLOBAL SUPPLY CHAIN STRATEGY
- Define and own ICEYE's global supply chain strategy, aligned with company, program and production roadmaps, and translate it into a multi-year plan with clear priorities, targets and KPIs.
- Establish and run a structured supplier risk assessment framework covering financial health, capacity, single and sole sourcing, geopolitical and export control exposure, security and compliance.
- Build and maintain a supplier risk heat-map across all critical commodities and suppliers, and use it to drive mitigation plans, dual sourcing and inventory strategies.
- Own supplier due diligence for new and strategic suppliers, including ownership and security screening, ESG and compliance checks, in close cooperation with Legal, Security and Quality.
- Lead supplier development programs that lift capability, quality and capacity of strategic suppliers, and grow a resilient, sovereign-capable supply base for defense and dual-use customers.
2. STRATEGIC PARTNERSHIPS & VENTURES
- Identify, evaluate and execute vertical integration opportunities where owning or controlling critical technologies, processes or capacity creates strategic advantage.
- Support the negotiation of long-term and strategic supply agreements, including pricing, capacity reservation, IP, liability, security and exit terms.
- Structure and negotiate license agreements and joint venture agreements with industrial and technology partners.
- Act as the M&A lead in the vertical integration domain: build the target pipeline, lead technical and operational due diligence, shape business cases and drive post-merger integration of acquired capabilities into the supply chain.
- Work closely with Corporate Development, Finance and Legal, and present recommendations to the executive team and board.
3. SUPPLIER PORTALS
- Define and own ICEYE's supplier portal strategy, roadmap and architecture.
- Lead the selection, implementation and continuous improvement of supplier portals for onboarding, qualification, forecasting, order collaboration, document exchange and performance scorecards.
- Ensure portals integrate with ERP and PLM, and meet ICEYE's information security and export control requirements.
- Drive supplier adoption and use portal data to improve visibility, risk monitoring and decision making.
4. LOCAL CONTENT & LOCAL SUPPLY
- Own ICEYE's approach to local content, industrial participation and offset requirements in customer programs and sovereign missions.
- Assess local content obligations early in bids and contracts, and translate them into sourcing plans with clear targets and tracking.
- Support ICEYE's local entities in identifying, assessing, selecting and onboarding local suppliers, applying ICEYE's risk assessment, due diligence and qualification standards.
- Develop local suppliers so they can meet ICEYE's technical, quality and security requirements, and integrate them into the global supply base and supplier portals.
- Report on local content performance and compliance to program teams, local entity leadership and customers.
5. LEADERSHIP & ORGANIZATION DEVELOPMENT
- Build, lead and develop a team of supply chain strategy, strategic sourcing and supplier management professionals, including managers.
- Define the operating model, workflows and governance for strategic sourcing and supply continuity across electronics, mechanical, electromechanical and specialty process categories.
- Develop hiring profiles, succession plans and long-term talent strategies to scale the organization.
- Foster a culture of urgency, technical rigor, proactive risk management and high accountability.
6. SECURING SERIAL SUPPLY CONTINUITY
- Partner with the Supply Chain Category Managers, who own category strategies and day-to-day supply continuity for serial production, and ensure the supply chain strategy actively supports their goals.
- Identify structural supply risks that category management alone cannot resolve, such as single and sole sources, capacity bottlenecks, obsolescence, technology dependencies and geopolitical exposure.
- Propose and execute structural solutions that secure continuous supply: strategic partnerships, long-term supply agreements, licensing, joint ventures, vertical integration and M&A.
- Build business cases with Category Management, Finance and Engineering that compare make, buy, partner and acquire options.
- Track how these initiatives improve supply security, lead-times and cost at rate.
7. SUPPORTING SUPPLIER ENGAGEMENT
- Support the Supply Chain Category Managers, who own the relationships with suppliers in their categories, including executive-level engagement with strategic suppliers where needed.
- Bring the strategic view into supplier relationships: risk heat-map findings, due diligence results, supplier development needs and partnership or integration opportunities.
- Support Category Managers in negotiations that need long-term agreements, capacity commitments or partnership structures.
8. CROSS-FUNCTIONAL & EXECUTIVE ALIGNMENT
- Act as the senior supply chain voice in executive, engineering, program management and manufacturing forums.
- Translate evolving technical and business requirements into executable supply chain strategies across electronics, mechanical and system-level builds.
- Communicate risks, mitigation plans and critical dependencies proactively to leadership and program teams.
9. RISK MANAGEMENT & DEVELOPMENT-TO-PRODUCTION CONTINUITY
- Identify and mitigate risks to continuous supply, including component availability, obsolescence, material constraints, export limitations, supplier capacity and financial stability.
- Ensure supply risks are visible at program milestones and production readiness reviews (PRR).
- Drive early qualification of alternate components, materials, processes and sources.
- Ensure engineering and product teams understand how design decisions affect supply resilience, lead-times and cost at rate.
- Support Continuous Production Configurations with sourcing strategies that scale across electronics and mechanical domains.
What we’re looking for
Must haves:
- MBA and/or a law degree (LL.M. or equivalent), combined with a technical background, ideally a degree in engineering or a related discipline.
- 8+ years in supply chain, strategic sourcing or supply management roles in hardware-intensive industries, with 5+ years leading teams, including managers.
- Proven track record of defining and executing supply chain strategy, including supplier risk management, supplier due diligence and supplier development programs.
- Hands-on experience negotiating and structuring strategic supply agreements, license agreements and joint ventures, and supporting or leading M&A transactions, ideally in a vertical integration context.
- Strong understanding of commercial and contract law, including IP, liability, compliance and export control topics.
- Solid technical understanding of hardware supply chains.
- Experience defining and implementing supplier portals or supplier collaboration platforms integrated with ERP and PLM.
- Demonstrated success securing continuous supply in serial or rate production environments.
- Strong executive communication, negotiation, commercial and cross-functional leadership skills.
Nice to haves:
- Experience in space, aerospace, defense or other regulated high-reliability industries.
- Familiarity with export control regimes (EU dual-use, ITAR/EAR) and security-cleared supply chains, and with local content, industrial participation or offset requirements in defense programs.
- Experience in corporate development, M&A advisory, strategy consulting or legal counsel for industrial transactions.
- Experience building supply chains across Europe, North America and Asia.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is [xxxx–xxxx local currency] per month (gross), dependant on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Barcelona, Spain
Workplace: remote
About seQura
seQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers.
We make a difference in sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education, Eyewear, Repairs and Travel.
We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable installments of up to 24 months.
Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR.
Over 6000 businesses, almost 3 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.1/5.
About the role
🤓
We're looking for a
Senior Platform Engineer
to join our Platform team and help us build the platform that lets every engineer at seQura ship safely, quickly, and on their own.
seQura is expanding into new international markets, and the platform has to grow with it without growing its cost at the same pace. At the same time, AI is changing how infrastructure is built and run. We already put AI agents to work on our everyday platform work, from reviewing infrastructure changes and explaining plans to helping engineers resolve incidents on their own. Our goal is to go much further: independent agents working across the whole scope of the platform, with engineers who decide what matters and own the outcome.
You'll work in a cloud-native AWS environment, in a regulated fintech, where security, compliance, and reliability are part of the product we offer to the rest of engineering.
How we build at seQura
🤖
AI-assisted development is how our engineers work every day. We use AI agents to think through problems, write, review and iterate on code, and we're looking for engineers who already work this way, or are actively making the shift.
What matters to us isn't whether you know the syntax and idioms of your preferred programming language or tech stack by heart. It's whether you understand the problem you're solving, can explain the business logic behind it, and own every line you ship, no matter who (or what) wrote it first.
AI helps you move faster, challenge assumptions, explore different approaches and improve your solutions. But knowing which questions to ask, making sound technical and product decisions, and taking responsibility for the outcome is always up to you.
Our technical interviews reflect this approach: you'll use your own AI tools, and we'll ask you to walk us through your solution, both the business reasoning and the code.
If you're only interested in technical challenges without engaging in the product decisions behind them, or you'd rather not work with AI, this probably isn't the right role for you.
About the Platform team
🧩
Team Mission
To empower engineers with secure, efficient, and compliant infrastructure, while continuously improving through automation and collaboration.
What we own
Our multi-account
AWS
foundation and the
Kubernetes (EKS)
clusters where seQura's products run
Infrastructure as Code
with Terragrunt, delivered through pull requests and Atlantis
Deployment and GitOps tooling: Helm charts, shared deploy configuration, and CI/CD pipelines
The
observability
stack used across engineering: metrics, logs, traces, and alerting
Security and compliance foundations: secrets management, access control, PCI DSS, and the controls required to operate regulated entities across multiple countries under regulations such as DORA, NIS2 and those still to come.
Internal developer tooling, including the AI agents and Claude Code plugins that engineers use to work with our platform on their own
How we work
We're enablers: internal teams are our customers, and we measure success by how much they can do without us
We're autonomous end-to-end: we code, deploy, observe, improve, and document what we build
Everything as code, everything through a pull request, everything reviewed, and every important decision written down in an ADR
Strong opinions, held weakly; collaborators over rock stars; blameless by default
We plan by quarter and choose initiatives by their impact on users and on the business
We work closely with every product engineering team, with Security, with the Data Platform team, and with Compliance.
What challenges you'll be solving 🚀
International expansion
: help seQura launch in multiple new markets, with the isolation, compliance, and reliability each one requires
AI-native platform
: move from AI that assists us to independent agents that operate across the whole scope of the platform, from infrastructure changes to support and incident response
Keeping up with open source in the AI era
: define new strategies to adopt, upgrade, and secure the open source software we depend on, now that it moves faster than ever
Scale without raising our baseline cost
: design the strategies that let the business keep growing while our base infrastructure cost stays flat
What to expect in the next 90 days
🏁
Month 1:
Learn the terrain 🧭
You'll join initiatives the team already has in motion, pairing with your teammates and shipping your first changes to production. You'll learn how we work, why we made the decisions we made, and what the rest of engineering expects from us.
By the end of the month: you've shipped to production and you know who to ask for what.
Month 2:
Own your first mission 🎯
We'll hand you an opportunity the team has already identified, and it's yours: from the technical design to running it in production. You'll keep discovering seQura along the way, and we'll be there whenever you need context.
By the end of the month: you've delivered an initiative end-to-end and you have your own opinion on where the platform should go next.
Month 3:
Shape what comes next 🚀
With more context, you'll be the one finding the opportunity. You'll talk with other teams to understand their friction, lead a cross-team initiative, and bring your own proposals to the planning of next quarter.
By the end of the month: part of next quarter's roadmap has your name on it.
What we are looking for🤝
Must have:
You've
designed and operated highly available distributed systems in production, and you've lived through what happens when they fail
: incidents, post-mortems, and the changes that made sure it didn't happen again
Proven experience
scaling infrastructure at a global scale
Strong hands-on experience with
AWS
,
Kubernetes
, and
Terraform
in production
A
product mindset
: you put users and the business at the center of your decisions, and you can explain why one initiative matters more than another
Hands-on experience working with AI agents in your daily engineering work
Agency: you don't wait for a ticket. You spot the problem, decide it's worth solving, bring people along, and own it until it runs in production
Professional proficiency in English, both written and spoken
Nice to have:
Experience in fintech, payments, or other regulated environments (PCI DSS, DORA, or similar)
Experience with Terragrunt, Atlantis, or GitOps workflows
Scripting or programming in Python, Go, or similar
Experience with Prometheus, Grafana, the Elastic stack, or Tempo
Experience building internal developer platforms or self-service tooling
Experience building your own AI agents, skills, or automations for engineering teams
Experience being part of an on-call rotation
Spanish
Tech stack
🛠️
AWS (multi-account), Kubernetes (EKS), Terragrunt, Atlantis, Helm, Jenkins, GitHub Actions, SOPS, Prometheus, Grafana, Thanos, Elastic, Tempo, Python, and AI coding agents such as Claude Code as part of our daily workflow.
What we offer 😎
We have a strong and sustainable foundation, where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.
One of our most valued strengths by our employees is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values. With us, you will have challenging projects to work on and push your skills and knowledge.
In addition, we are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need.
23 vacation days + 2 days of free disposal per year.
Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee.
Health insurance discounts
Flexible working hours.
A personal budget for professional development.
Hybrid or fully remote work.
Office workshops and meet-ups to encourage community participation and career growth.
Moreover, we have a
Wellness Program
that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, and environmental consciousness). Each area will include a variety of activities, and you'll be able to choose from 34 different activities that best meet your needs to configure a plan that best works for you.
Which are the next steps?
🙌
Interview with our People Team.
Technical challenge (async), solved with your own AI tools
Live session with the team, where you walk us through your decisions and your solution
Meet the Hiring Manager
We kindly ask that you submit your
CV in English,
as it is the official language of our community.
We promote equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or any other characteristic. We have an inclusive environment, and respect is above all.
Do you want to be part of the change? Join us!👇
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We’re looking for a Senior Visual Designer to join the Visual System Team, the team responsible for how OKX looks and feels across every product surface, including mobile and web. You’ll work at the intersection of brand expression and product design, crafting the visual layer that makes OKX products feel distinctive, coherent, and trusted.
This isn’t a role where you receive a finalized wireframe and simply apply a visual layer. You’ll be involved early, shaping how features are visually conceived, how brand moments are integrated into product flows, and how visual systems scale across an ecosystem of products used by millions.
You’ll work within OKX’s Visual Systems infrastructure alongside the Design System and Content System teams, contributing to scalable visual frameworks including illustration guidelines, motion principles, iconography standards, and brand-in-product patterns that raise quality across the entire product.
What You’ll Be Doing
Design product visual experiences.
Create high-quality visual and UI designs for OKX products across trading, wallet, payments, and social features. Own the visual execution of key product surfaces, from concept through to pixel-perfect delivery. Balance beauty with clarity in a domain where trust and usability are non-negotiable.
Contribute to visual systems.
Work within and contribute to OKX’s visual systems, including shared illustration styles, motion tokens, color systems, iconography, layout patterns, UI components, and design tokens. Your work should strengthen the system, not create one-off exceptions. Think in terms of reusable, scalable assets and patterns, not just individual
Bridge brand and product.
Translate brand direction into in-product visual experiences. Work with the Brand Design team to ensure that visual identity is consistent from marketing to core product, while adapting it thoughtfully to product goals, user needs, and performance metrics. You’ll help create room for the product’s own visual expression without going off-brand.
Design product campaigns and key moments.
Create engaging visual experiences for in-product campaigns, launches, and feature moments. These should feel distinctive and expressive while remaining native to the product experience and aligned with the broader brand.
Use AI tools in your design workflow.
Actively integrate AI into your daily practice using generative tools for ideation, exploration, variation, prototyping, and asset production. You’re expected to experiment with AI-assisted workflows and bring what works back to the team. This is a core part of how we work, not an optional extra.
Collaborate cross-functionally.
Partner with product designers, engineers, and product managers to ensure visual design decisions are grounded in user needs and technically feasible. Participate in design reviews, give and receive critique constructively, and communicate your rationale clearly.
Pitch and present.
Propose creative concepts to team leads and stakeholders. Articulate the reasoning behind visual choices, not just what you designed, but why it is the right solution for the user and the brand.
What We Look For In You
4–6 years of experience in visual design, UI design, a digital-focused role within a brand team, or a related discipline, with a portfolio demonstrating strong craft, modern taste, and attention to detail.
Experience taking product experiences from wireframes to polished, production-ready UI. You understand how visual design supports usability, hierarchy, trust, product goals, and measurable outcomes, not just aesthetics.
Strong UI and digital design fundamentals across product, responsive web, and mobile experiences. Mobile-first experience is essential.
Exceptional visual craft across typography, color, composition, layout, interaction, and detail. You have a clear point of view, make thoughtful design decisions, and care about the polish that separates good from great.
Experience creating or contributing to scalable design systems. You understand tokens, components, patterns, and how to create a coherent visual language across a product.
Comfortable working at the intersection of brand and product. You can translate brand direction into product experiences that meet user and business needs while leaving room for distinctive product expression.
AI-forward in your practice. You actively use generative tools for ideation, exploration, prototyping, and production, and are excited to experiment with new workflows. You use AI with strong creative judgment, refining outputs rather than relying on unedited generated assets, and look for ways to make visual work more scalable.
A clear, collaborative communicator who can articulate design rationale and work effectively with product designers, engineers, product managers, and Brand Design.
Proficiency in Figma and prototyping tools, with the ability to communicate interaction and motion intent through high-fidelity prototypes.
Experience creating light animation is a strong plus. Experience with 3D software or a genuine willingness to learn is also highly valued.
What Sets You Apart
Experience designing for fintech, crypto, or trading platforms — you understand the visual language of trust, precision, and data density.
Strong visual. illustration and interaction idea skills — you can create original visual assets, not just compose them.
An exceptional eye for layout, composition, and hierarchy. You can turn ideas into clear, high-quality visual solutions quickly and decisively.
Comfortable working in a fast-paced environment, balancing speed with a high bar for craft and attention to detail.
Experience working with globally distributed teams across offices and time zones.
Familiarity with how visual design integrates with front-end implementation. You understand CSS, design tokens, and component architecture well enough to collaborate effectively with engineers.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We’re looking for a Senior Visual Designer to join the Visual System Team, the team responsible for how OKX looks and feels across every product surface, including mobile and web. You’ll work at the intersection of brand expression and product design, crafting the visual layer that makes OKX products feel distinctive, coherent, and trusted.
This isn’t a role where you receive a finalized wireframe and simply apply a visual layer. You’ll be involved early, shaping how features are visually conceived, how brand moments are integrated into product flows, and how visual systems scale across an ecosystem of products used by millions.
You’ll work within OKX’s Visual Systems infrastructure alongside the Design System and Content System teams, contributing to scalable visual frameworks including illustration guidelines, motion principles, iconography standards, and brand-in-product patterns that raise quality across the entire product.
What You’ll Be Doing
Design product visual experiences.
Create high-quality visual and UI designs for OKX products across trading, wallet, payments, and social features. Own the visual execution of key product surfaces, from concept through to pixel-perfect delivery. Balance beauty with clarity in a domain where trust and usability are non-negotiable.
Contribute to visual systems.
Work within and contribute to OKX’s visual systems, including shared illustration styles, motion tokens, color systems, iconography, layout patterns, UI components, and design tokens. Your work should strengthen the system, not create one-off exceptions. Think in terms of reusable, scalable assets and patterns, not just individual
Bridge brand and product.
Translate brand direction into in-product visual experiences. Work with the Brand Design team to ensure that visual identity is consistent from marketing to core product, while adapting it thoughtfully to product goals, user needs, and performance metrics. You’ll help create room for the product’s own visual expression without going off-brand.
Design product campaigns and key moments.
Create engaging visual experiences for in-product campaigns, launches, and feature moments. These should feel distinctive and expressive while remaining native to the product experience and aligned with the broader brand.
Use AI tools in your design workflow.
Actively integrate AI into your daily practice using generative tools for ideation, exploration, variation, prototyping, and asset production. You’re expected to experiment with AI-assisted workflows and bring what works back to the team. This is a core part of how we work, not an optional extra.
Collaborate cross-functionally.
Partner with product designers, engineers, and product managers to ensure visual design decisions are grounded in user needs and technically feasible. Participate in design reviews, give and receive critique constructively, and communicate your rationale clearly.
Pitch and present.
Propose creative concepts to team leads and stakeholders. Articulate the reasoning behind visual choices, not just what you designed, but why it is the right solution for the user and the brand.
What We Look For In You
4–6 years of experience in visual design, UI design, a digital-focused role within a brand team, or a related discipline, with a portfolio demonstrating strong craft, modern taste, and attention to detail.
Experience taking product experiences from wireframes to polished, production-ready UI. You understand how visual design supports usability, hierarchy, trust, product goals, and measurable outcomes, not just aesthetics.
Strong UI and digital design fundamentals across product, responsive web, and mobile experiences. Mobile-first experience is essential.
Exceptional visual craft across typography, color, composition, layout, interaction, and detail. You have a clear point of view, make thoughtful design decisions, and care about the polish that separates good from great.
Experience creating or contributing to scalable design systems. You understand tokens, components, patterns, and how to create a coherent visual language across a product.
Comfortable working at the intersection of brand and product. You can translate brand direction into product experiences that meet user and business needs while leaving room for distinctive product expression.
AI-forward in your practice. You actively use generative tools for ideation, exploration, prototyping, and production, and are excited to experiment with new workflows. You use AI with strong creative judgment, refining outputs rather than relying on unedited generated assets, and look for ways to make visual work more scalable.
A clear, collaborative communicator who can articulate design rationale and work effectively with product designers, engineers, product managers, and Brand Design.
Proficiency in Figma and prototyping tools, with the ability to communicate interaction and motion intent through high-fidelity prototypes.
Experience creating light animation is a strong plus. Experience with 3D software or a genuine willingness to learn is also highly valued.
What Sets You Apart
Experience designing for fintech, crypto, or trading platforms — you understand the visual language of trust, precision, and data density.
Strong visual. illustration and interaction idea skills — you can create original visual assets, not just compose them.
An exceptional eye for layout, composition, and hierarchy. You can turn ideas into clear, high-quality visual solutions quickly and decisively.
Comfortable working in a fast-paced environment, balancing speed with a high bar for craft and attention to detail.
Experience working with globally distributed teams across offices and time zones.
Familiarity with how visual design integrates with front-end implementation. You understand CSS, design tokens, and component architecture well enough to collaborate effectively with engineers.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: United States
JOB DESCRIPTION
Job Title
Senior Associate, Product Information/Claims Support (MA)
Department
Medical Affairs/Medical Affairs
Responsibilities
Primary Responsibilities:
· Identify, plan and implement key projects to improve quality, reduce cost, increase productivity and improve cycle time resulting in significant business improvement and customer satisfaction.
· Responsible for targeting completion of process improvement projects within a specified time frame while achieving a cost reduction goal.
· Develop and co-ordinate the performance excellence / performance improvement vision and deployment planning as defined by the Executive Team.
· Achieve buy-in from all decision makers for the successful application of performance excellence / performance improvement. Create team processes for optimizing results.
· Actively lead projects and provide individual contributions after key projects have been identified.
· Liaison with finance and other members of the organization in assessing, tracking and reporting the financial benefit of a Performance Excellence project.
· Provide management with project status updates, feedback, and appropriate reporting on key responsibilities and objectives.
· Development and Maintenance of Client Core Data Sheet CCDS, Core Safety Information (CSI) and high-quality scientific proof.
· Perform compliancee checks, and Compilation and formatting of Dossiers
· Review of source documents, GAP Analysis and providing regulatory contribution Prepare and Review SOP’s for writing Global Labelling documents
· Provide therapeutic area (e.g. Pain, Digestive Health, Smoking Cessation or UR/Allergy) knowledge support and clarification of science as needed and contributes to research activities via scientific publications.
· Conduct and evaluate literature searches and analyze scientific literature.
· Create standard language for product information reference manuals including FAQs for new product launches, media issues, and publications.
· Provide medical support in reviewing the printed packaging components, labeling, and compendia.
· Collaborate with physicians as the medical representative on cross functional teams (copy clearance committees) to both marketed products and support to new marketed concepts for promotional and non-promotional pieces to ensure medical/scientific accuracy.
· Participate in creation of medical training materials and programs that are used to support initial and ongoing training for new employees.
· Train employees who require in-depth scientific/medical knowledge of relevant products/therapeutic areas and in support of local and regional speakers upon solicited request.
· Create and develops strategically targeted information in response to published scientific literature, news media releases, marketing initiatives, product recalls, or new or highly publicized medical discoveries or information.
· Contribute to research activities via scientific publications
· Attend key medical/pharmacy professional meetings to gain knowledge related to therapeutic areas in relevant markets
· Research educational and technical materials in support of local and regional speakers upon solicited request
· Assist in generating basic periodic or aggregate safety reports, regulatory submissions, PSURs, annual reports, CCDS.
· Support Investigator initiated studies including correspondence with investigators, researching the investigator site and facilitating review and approval of IIS proposals
Secondary Responsibilities:
· Effectively organize work to complete the assigned tasks to meet deadlines
· Ensure the assigned tasks are delivered 100% on time or before
· Demonstrate Quality of Work & Commitment through excellence in work, ensure correctness and completeness in deliverables with minimum OR no re-work
· Support in review of work done by peer teammates, on need basis.
· Alerts and escalates to senior members as required, whenever project deliverable risks are visualized, OR issues encountered impacting the delivery schedule
· Ensure error free and acceptable quality in assigned deliverables
· Responsible to ensure training compliancee and timesheet compliancee
· Ensure that all assigned goals [e.g. utilization, quality and timeliness] are met as per set standards for the performance year
· Follow and comply with the Company’s Code of Conduct, Policies, and Procedures,
· Responsible for confidentiality, integrity, availability, and safeguarding of data,
· Responsible for reporting of security incidents and PIMS breaches as applicable,
· Comply with company QMS, ISMS and PIMS requirements and applicable regulatory requirements,
· Demonstrate adherence and compliancee to PIMS/GDPR requirements as follows: processed fairly, transparently, and lawfully; collected for specified and legitimate purposes; adequate, relevant, and limited to the specified purposes; processed in a secure manner
Skills and Qualifications
· Bachelor’s degree in science or above and in alignment with project /
business team requirements
· Minimum of 3 to 5 years of relevant experience in identified functional domain/ business workstream
· Minimum 4‐ 5 years in a pharmaceutical or consumer health care organization chemical raw material manufacturer or another FDA‐ regulated environment such as a medical device manufacturer.
· Background in labeling / artwork management, in the personal products Must be detail-oriented to pick up inconsistencies or errors in material
Location: Remote - European Region
Workplace: hybrid
Coinspaid Solutions is a fintech company building blockchain payment infrastructure for the global economy.
We design, implement, and scale payment systems that connect digital assets with real-world financial operations. Our solutions help businesses and financial institutions operate efficiently in the evolving digital asset landscape.
For over 11 years, we’ve been developing products that bring crypto payments closer to mainstream adoption. Today, our team includes 350+ professionals working remotely across multiple countries.
We combine the pace of fintech with a long-term approach to building products, teams, and careers. As a remote-first company, we give people flexibility in how they work while maintaining strong collaboration and shared ownership across teams.
🏆 In 2026, Coinspaid was recognized as Best Corporate Culture in the Blockchain Industry in Europe, reflecting our focus on ownership, trust, and collaboration.
Responsibilities:
Gathering, validating and documenting business and system requirements
Modelling business processes, including crypto transaction flows and identifying opportunities for process improvements
Identifying issues, risks and benefits of existing and proposed solutions, outlining business and technical impacts
Designing and documenting integrations with external systems (blockchain networks, liquidity providers, payment systems)
Creating functional and system specifications (PRD, SRS, API specifications, diagrams)
Simplifying complex technical and blockchain-related concepts for cross-functional teams
Defining business problems through in-depth investigation and gathering of technical and non-technical information
Outlining detailed requirements and ensuring delivered solutions meet business needs
Participating in integration testing, UAT, and validation of financial and transaction flows
Improving and maintaining product and project documentation standards
Participating in development of methods and techniques for requirements management and business case preparation
Collaborating with engineering, product, and business teams on solution design
Understanding of blockchain fundamentals (transactions, confirmations, fees, wallets)
Knowledge of major blockchain networks (Bitcoin, Ethereum, EVM-based chains)
Experience working with APIs (REST, WebSocket), webhooks and event-driven systems
Understanding of end-to-end transaction lifecycle (deposit, processing, settlement, withdrawal)
Experience with SQL and data analysis
Ability to analyze logs, API responses and transaction data
Familiarity with tools such as Postman, Swagger
Requirements:
5+ years of experience as a Business/System Analyst
Strong analytical, mathematical and problem-solving skills
Strong communication and stakeholder management skills
Ability to explain complex ideas in a simple and user-friendly way
Effective logical thinking and structured approach
High level of prioritization, focus, and self-motivation
Good understanding of SDLC, PDLC, Agile methodologies
Experience with business analysis tools and process modelling (BPMN, UML, etc.)
English level: B2 (spoken and written)
Why should you choose Coinspaid?
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
Location: Remote - European Region
Workplace: hybrid
Coinspaid Solutions is a fintech company building blockchain payment infrastructure for the global economy.
We design, implement, and scale payment systems that connect digital assets with real-world financial operations. Our solutions help businesses and financial institutions operate efficiently in the evolving digital asset landscape.
For over 11 years, we’ve been developing products that bring crypto payments closer to mainstream adoption. Today, our team includes 350+ professionals working remotely across multiple countries.
We combine the pace of fintech with a long-term approach to building products, teams, and careers. As a remote-first company, we give people flexibility in how they work while maintaining strong collaboration and shared ownership across teams.
🏆 In 2026, Coinspaid was recognized as Best Corporate Culture in the Blockchain Industry in Europe, reflecting our focus on ownership, trust, and collaboration.
Responsibilities:
Help identify the right data sources and storage for different reporting needs
Extract, clean and analyze large datasets from databases, internal systems and spreadsheets.
Cross-check and reconcile data across sources to guarantee high accuracy in every report.
Build, maintain and improve Tableau dashboards for different teams and management.
Prepare regular and ad hoc reports with clear visualizations and conclusions.
Monitor and analyze company performance metrics.
Propose practical solutions to business challenges based on data.
Requirements:
Bachelor’s degree in Data Analytics, Statistics, Economics, Computer Science or a related field.
2–4 years of experience as a Data Analyst, Reporting Analyst, BI Analyst or similar.
Strong hands-on Tableau experience: building dashboards from scratch, calculated fields, LOD expressions, filters and parameters, connecting data sources.
Advanced Excel/Google Sheets skills (pivot tables, lookups, complex formulas).
Experience working with large datasets and validating data quality.
Understanding of core business and financial metrics such as revenue, costs, margins and growth.
Proactive attitude and ability to suggest improvements independently.
Why should you choose Coinspaid?
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
Location: Remote
About the company
Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries, and have since expanded into several other assets. We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto.
Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S.
About the Role
We are seeking a detail-oriented and proactive Compliance Senior Associate to join our Compliance team. This role supports the Firm's regulatory compliance program by assisting with e-communication surveillance, due diligence, risk assessments, regulatory examinations, and governance processes. The ideal candidate has a strong foundation in AML/BSA, KYC, and OFAC compliance within financial services, and is comfortable working across a broad range of compliance functions in a fast-paced environment.
Responsibilities
Assist with the Firm's e-communication archiving reviews to monitor and ensure adherence to firm policies.
Provide input on and help complete Due Diligence Questionnaires (DDQs) and Requests for Proposals (RFPs).
Complete weekly, monthly, and quarterly compliance checklists in a timely and accurate manner.
Help maintain and update the Firm's compliance manual to reflect current policies and regulatory requirements.
Assist in the preparation of risk assessments, annual reviews, and vendor reviews.
Support the Firm's responses and documentation requests related to regulatory inquiries, third-party examinations, and internal audits.
Help maintain governance around relevant committees, including scheduling, preparing materials, and documenting meeting notes.
Requirements
5+ years of experience in KYC, AML, or compliance operations within financial services or fintech.
Deep knowledge of AML/BSA regulatory requirements, risk-based customer due diligence, and OFAC sanctions compliance.
Strong ability to analyze situations for compliance and business risk, and to implement effective solutions to address and mitigate such risk.
Excellent organizational skills with strong attention to detail and the ability to manage multiple deadlines simultaneously.
Strong written and verbal communication skills, with the ability to work cross-functionally and interact with regulators, auditors, and internal stakeholders.
Preferred: 2+ years of prior financial services compliance experience within a Broker-Dealer (B/D) or Registered Investment Adviser (RIA).
What we offer
Competitive compensation including but not limited to salary, future token rights, and/or equity (according to your preferences) — We are well-funded and believe that great talent deserves great compensation.
Full benefits (medical, vision, and dental) and flexible vacation policy (PTO).
Remote-first team across many countries — You will be an early team member helping shape our vision, culture, and design practices.
A+ colleagues — Our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, McKinsey, Circle, Uniswap.
Best-in-class investors — We are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures.
KLUTCH Sports Group is looking for an Executive Global Partnerships International to generate, pitch, negotiate, and secure global sports brand partnerships.
Location: Amsterdam, Netherlands
We are looking for an experienced Economy & Balancing Game Designer who can design, model, and tune the economies, progression, and reward systems of casual HTML5 games played by millions of people worldwide.
As part of one of our multidisciplinary game development teams, you will design, model, balance, test, and iterate game economies from early concept through live operations. You understand that a great casual game economy is not just “generous” or “tight”: it paces progression, makes every reward feel earned, gives every purchase a clear purpose, and stays healthy for years.
About CoolGames
At CoolGames, we’re proud to be a leading international HTML5 game studio, working with some of the world’s biggest ‘Big Tech’ game platforms, such as Netflix, Discord, Facebook and Microsoft Play. We also work with famous games IP such as Battleship, Angry Birds and Monopoly.
CoolGames is part of Keesing, the world’s largest Braintainment company. Keesing is a financially strong publisher of engaging sudokus, crosswords and many other puzzles & games with a presence in over 20 countries headquartered in The Netherlands.
With the CoolGames HQ in Amsterdam, supported by our global remote teams, we offer market-competitive salaries, the chance to contribute to successful casual games that are played by millions and work directly with some of the biggest brands in the world. We believe in creativity, collaboration and delivering world-class gaming experiences, while giving you the choice to either join our Amsterdam studio or become part of our remote teams.
If you want to grow your career in a profitable, internationally recognized company, work closely with world-famous partners and be part of a highly professional international team, CoolGames is the right place for you.
About the role
As an Economy & Balancing Game Designer at CoolGames, you take ownership of the economies inside our casual games: the sources, sinks, progression, and reward systems that decide how players earn, spend, and advance. You will design systems that are fun, fair, understandable, and commercially effective. And you own the outcome: not just the analysis behind the numbers, but the retention and revenue they produce.
You will be part of a multidisciplinary agile team. Together, you will work on new titles, improve existing live games, and help shape the models, tools, and processes that make good economy design scalable across our portfolio. Because our games run on a range of platforms with different monetization models, you know how to make an economy work whether it is driven by in-app purchases, ads, or a subscription platform.
On new games you are involved from the very first design sessions, so that the economy, its sinks, and its progression are designed in from the start rather than balanced after the game has been built. On live games you take the economy apart per title, in enough depth to say what a change will do before it ships, and you model and simulate that change rather than shipping it and reading the result afterwards.
You are comfortable working both creatively and analytically. You can feel when a progression curve or a reward loop is right, but you also know how to validate that instinct through models, simulations, A/B tests, and player data.
About You
You are proactive and thrive on taking ownership and responsibility. You care deeply about how players feel when they play, and you know that a healthy economy and a great player experience are the same goal, not a trade-off. You know how to design systems that motivate without manipulating, monetize without frustrating, and reward without devaluing progress.
If you are:
An experienced Economy, Systems or Balancing Game Designer
Ready to work on long-lasting casual titles, and to move between them when needed
A strong believer in teamwork
Are not afraid of innovation and learning new tools on the go
Then you are on the right track to be a great match with Coolgames.
Responsibilities
Design and balance the economy, progression, and reward systems of our casual games, from the first design sessions of a new title through live operations
Own the revenue outcome of the economies you design
Build and maintain the economy models, balancing sheets, and simulations for each title, in enough depth to say what a change will do before it ships.
Use player data and A/B tests to find friction points, progression bottlenecks, and monetization opportunities, and to show, with data, where balancing proposals from game and level designers will take retention and revenue.
Design motivation loops and a cohesive ecosystem of LiveOps events that work together rather than compete for player attention
Communicate design rationale, trade-offs, and recommendations clearly to the team and the studio, and take ownership of a title’s economy when moving between projects.
Research how comparable games in our genres structure, pace, and price their economies, and keep that as the reference we balance and price against.
Requirements
Requirements
5+ years designing, balancing, and operating the economies of successful, released free-to-play games on mobile and/or HTML5, including casual or puzzle titles.
Comfortable being accountable for a title’s KPIs: you make and defend decisions
Advanced spreadsheet and modeling skills: balancing, simulation, and forecasting models, and fluent use of AI tools to build and analyze them faster.
Strong analytical mindset: you design and evaluate data, translating it into concrete design changes.
Deep understanding of player motivation, retention mechanics, LiveOps, and monetization design, and the empathy to feel what our casual audience will and won’t accept.
Independent and proactive, quick to get up to speed on a new game and its audience, with excellent English and experience working in remote, multidisciplinary teams.
A habit of benchmarking: you know the economies of the leading games in our genres well enough to say where ours sits against them.
Benefits
What we can offer you
An international team of 80+ professionals from almost 20 different countries;
Work closely with some of the biggest upcoming game platforms in the world on high-quality casual games that are played by millions of players;
Competitive remuneration;
A flexible remote working environment;
A very open, informal, and international company culture where everyone can make a difference.
Apply
Do you love building game economies that players find fair, motivating, and worth investing in, and that stay healthy for years?
Then we would love to hear from you. Please include your CV and, where possible, a portfolio, economy models or balancing sheets, shipped games, design documents, or examples that show how you think about progression, monetization, and player experience.
Location: South Africa
About Us
We're an established retention marketing agency specializing in email, SMS, and push for DTC ecommerce brands. We have nearly a decade in business and have partnered with hundreds of brands across the US, UK, Australia, and Europe. We help ambitious brands get more revenue from the customers they already have, and our reputation brings a steady flow of qualified leads to our door.
What You'll Do
Run discovery and proposal calls with inbound and referral leads, using our proven sales framework and scripts.
Respond to new leads within 15 minutes so prospects show up excited and ready to talk, with a target of 75%+ attendance.
Own the full follow-up process in HubSpot, so every deal moves forward with a clear, dated next step.
Grow existing accounts by offering seasonal upgrade packages to clients who already trust us.
Work with leadership on deal scoping and pricing within clear pricing tiers.
Share insights with marketing on lead quality so the pipeline keeps getting stronger.
Requirements
2–5+ years of experience closing B2B deals. Agency services or ecommerce SaaS experience is a big plus.
A consultative selling style, backed by a methodology such as SPIN, Sandler, or similar.
Exceptional spoken English. You're confident, clear, and credible with founders and senior marketers.
Based in South Africa or a similar timezone, with working hours that overlap UK, US, and AU clients.
Disciplined CRM habits. You keep HubSpot accurate in real time because you know clean data closes deals.
A coachable, growth-oriented mindset. You love feedback and apply it on your very next call.
Benefits
Warm leads only.
Every conversation is with someone who came to us through inbound or referrals.
You won't start from scratch.
You'll have a documented sales playbook, proven scripts, and a full library of recorded calls to learn from on day one.
Direct access to leadership.
You'll report directly to the CEO and get real coaching, real feedback, and real visibility.
Global, senior-level conversations.
You'll speak daily with founders and marketing leaders across four markets.
Real impact.
Your feedback on lead quality and deal scoping will help shape how we sell and grow.
Fully remote.
You can work from anywhere in a timezone that overlaps with our UK, US, and AU clients.
УдалённоBased in South Africa or a similar timezone, with working hours that overlap UK, US, and AU clients; You can work from anywhere in a timezone that overlaps with our UK, US, and AU clients
Location: Singapore
We are growing! We are currently looking to hire an experienced
Account Manager, Retail Training - Luxury
for our office in Singapore, where you will be based.
About CXG:
Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.
We are passionate about delivering impact.
Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.
What you will be doing
Reporting to the Regional VP, SEA, Oceania & Japan and the EVP Academy, you will join a dynamic and fast-paced environment and work closely with our regional and global teams to build strong, long-lasting relationships with our clients, coordinate with internal departments and deliver insightful, impactful presentations to executive and board-level stakeholders. Here, passion, integrity and a "can-do" attitude are always top of mind. Your daily tasks will involve:
Partnering with luxury and premium brands to help them transform and drive business impact through customer experience.
Maintaining and nurturing your client portfolio by offering white glove service andadded value.
You take full ownership of projects from brief to delivery, working with significant autonomy and close collaboration with our team
Collaborating with members of our international teams to design methodologies, develop new solutions and offer expert advice to our clients.
Managing the entire account, including stakeholders, internal departments, budget and the quality of deliverables.
Delivering insightful and engaging face-to-face presentations to C-level executives.
Requirements
What you will bring along:
This role requires a passion for the luxury industry and customer experience, strong organizational skills and experience in a client-facing role. You should also have:
Experience range should ideally be above 4 years.
A bachelor's or master's degree in administration, Business, Management or related field.
Fluency in English (verbal and written). Fluency in Mandarin is a strong advantage.
A naturally outgoing, high-energy communicator who builds rapport quickly and leaves a strong impression with clients.
Experience in a service excellence environment such as premium airlines, luxury hospitality, luxury retail or high-end client service is highly valued.
We welcome candidates from adjacent backgrounds such as marketing, PR, brand or hospitality who are passionate about customer experience.
Previous work experience, preferably in retail and/or a client-facing (B2B) role.
Strong verbal and written communication skills, with persuasive and diplomatic communication and experience in presentations and proposal writing.
Analytical aptitude: the ability to examine data and draw meaningful insights.
Leadership skills: externally, the ability to lead a client meeting; internally, the ability to take the lead on a project.
A collaborative mindset and the ability to work well as part of a team.
Consulting skills: the ability to challenge a client brief and ask meaningful questions.
Excellent interpersonal skills.
Time management: the ability to manage time and resources effectively in a deadline-driven environment.
If you have what we are looking for, please attach your updated resume with your contact details. Should your profile fit the requirements for the role, we will get in touch to learn more about your background, discuss the role in more detail and share potential next steps.
ОфисWe offer you relocation support as well as we guide you through all the process
Dominican Republic
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Canada, Mississauga, ON; This posting reflects an active, existing opportunity at Sony Interactive Entertainment, and we’re excited to connect with candidates interested in joining our team
География найма не уточнена
ГибридEspoo; Valencia; Munich
УдалённоseniorBarcelona, Spain; If you're only interested in technical challenges without engaging in the product decisions behind them, or you'd rather not work with AI, this probably isn't the right role for you
seniorExperience working with globally distributed teams across offices and time zones
seniorSingapore, Singapore; Experience working with globally distributed teams across offices and time zones
seniorUnited States
ГибридOptional offices and relocation support
ГибридOptional offices and relocation support
УдалённоseniorГеография найма не уточнена
УдалённоAmsterdam, Netherlands
Singapore; We welcome candidates from adjacent backgrounds such as marketing, PR, brand or hospitality who are passionate about customer experience
Все вакансии в одном месте - страница 3 · Job Hunters