Location: Riyadh, KSA
Workplace: onsite
Kick-Start Your Future at Tabby’s Recruitment Day (Open day, walk in interviews are welcome)
1st Open days; dates and location
Date: Feb 1st till Feb 4th
Time: 09:00 AM – 5:00 PM
Address:
https://maps.app.goo.gl/u9Nvvoi7zSeW8TYM8
Eligibility:
Saudi Nationals only!
Requirement:
Proficiency in Arabic & English
Tabby is a GCC based fast-growing financial technology company. We help people shop and pay more easily using flexible payment options like Buy Now, Pay Later. We work with major brands and support millions of customers across the region.
We’re also a financial company, please note that some of our products
charge interest
.
We’re not your average call center. We hire people who care about doing a good job, and we give you the tools, support, and rewards to grow. If you’re motivated, professional, and want to be part of a growing company, read further.
Key Responsibilities
Support our customers through
phone, chat, and email
in
both English and Arabic
Answer questions, solve problems, and make sure customers have a good experience
Follow clear guidelines and use tools to help customers quickly and correctly
What We’re Looking For
You
speak and write clearly in both Arabic and English
(B2 level or above in English)
You’re comfortable with
24/7 rotational shifts
and can work from the office
You’re
helpful
,
calm under pressure
,
quick to learn
, and
take your work seriously
.
Location: Riyadh, KSA
Workplace: onsite
About Tabby
Tabby is a GCC based fast-growing financial technology company. We help people shop and pay more easily using flexible payment options like Buy Now, Pay Later. We work with major brands and support millions of customers across the region.
We’re a financial company, please note that some of our products charge interest.
We’re not your average call centre. We hire people who care about doing a good job, and we give you the tools, support, and rewards to grow. If you’re motivated, professional, and want to be part of a growing company, let's go.
Key Responsibilities
Support our customers through phone, chat, and email in both English and Arabi
Answer questions, solve problems, and make sure customers have a good experience
Follow clear guidelines and use tools to help customers quickly and correctly
Skills, Qualifications & Requirements
What We’re Looking For
You speak and write clearly in both Arabic and English (B1+ level or above in English)
You’re comfortable with rotational shifts and can work from the office
You’re helpful, calm under pressure, quick to learn, and take your work seriously.
We don’t want to oversell. This is real customer service work, it can be stressful, especially during busy hours. You need to be ready to handle difficult conversations, follow processes carefully, and have a good & positive attitude even on the tough days.
Why Join Tabby?
Base salary: 6,635 SAR gross
Language allowance: up to 500 SAR gross based on English & Arabic level
Performance bonus: up to 10% of your base salary
Paid training: 3 weeks in the office
Nesting period:3 weeks handling real customers cases while receiving close support
Location: Cairo, Egypt
Workplace: onsite
About Tabby
Tabby is a GCC based fast-growing financial technology company. We help people shop and pay more easily using flexible payment options like Buy Now, Pay Later. We work with major brands and support millions of customers across the region.
We’re also a financial company, please note that some of our products charge interest.
We’re not your average call center. We hire people who care about doing a good job, and we give you the tools, support, and rewards to grow. If you’re motivated, professional, and want to be part of a growing company, read further.
What You’ll Do
Support our customers through phone, chat, and email in both English and Arabic
Answer questions, solve problems, and make sure customers have a good experience
Follow clear guidelines and use tools to help customers quickly and correctly
What We Offer
What We’re Looking For
You speak and write clearly in both Arabic and English (B2 level or above in English)
You’re comfortable with rotational shifts and can work from the office
You’re helpful, calm under pressure, quick to learn, and take your work seriously.
We don’t want to oversell it. This is real customer service work, it can be stressful, especially during busy hours. You need to be ready to handle difficult conversations, follow processes carefully, and keep a good, positive attitude even on the tough days.
Is This Role Right for You?
Base salary: 18,000 EGP gross (around 13,320 EGP net)
Language allowance: up to 7,000 EGP gross (around 4,250 EGP net) based on English & Arabic level
Performance bonus: up to 70% of your base salary
Transportation Allowance: 230 EGP per day
Top performers can earn
up to 37,600 EGP gross (around 27,824 EGP net).
Excluding: Transport allowance.
Paid training: 3 weeks in the office
Nesting period:3 weeks handling real customers cases while receiving close support
Work location: The Greek Campus, Downtown Cairo
ОфисCairo, Egypt
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Chisinau, Moldova
We are looking for a technically strong and operationally focused professional to join the Billing Support team. The role combines production support, incident management, systems analysis, and operational coordination for Billing platforms and related services.
The ideal candidate should have solid technical troubleshooting capabilities, understand IT service management principles (ITIL), and demonstrate initiative, ownership, and strong operational discipline in a dynamic production environment.
Main Duties and Responsibilities:
* Ensure daily operational support for Billing Systems and related applications;
* Monitor, maintain, and troubleshoot production services and integrations;
* Investigate incidents, perform root cause analysis, and coordinate issue resolution;
* Manage and prioritize incidents according to SLA and operational impact;
* Support deployment, configuration, and integration of new services and applications;
* Collaborate with technical teams, vendors, and business stakeholders to ensure service continuity;
* Participate in change management and production release activities;
* Create and maintain operational procedures, knowledge base articles, and technical documentation;
* Contribute to process improvement initiatives and operational optimization;
* Provide operational support and technical assistance within the team environment.
Competence and Education:
* University degree in Computer Science, Information Technologies, or related field;
* Good understanding of IT infrastructure, applications, and production support processes;
* Understanding of ITIL principles, especially Incident and Problem Management;
* English – technical and communication level.
Qualifications:
* Minimum 1 years of experience in IT Operations, Technical Support, Billing Support, or similar environment;
* Experience working with production systems and critical business applications;
* Good knowledge of SQL and databases;
* Experience with Linux/UNIX environments and scripting is considered an advantage;
* Experience with PL/SQL, XML, REST/SOAP APIs, Java, or shell scripting would be a plus;
* Familiarity with monitoring, ticketing, and incident management tools;
* Experience in telecom or billing systems environment represents an advantage.
Personal Qualities:
* Strong analytical and problem-solving skills;
* Technical mindset with operational ownership attitude;
* Ability to work under pressure and manage critical incidents;
* Good organizational and prioritization skills;
* Proactive and responsible approach;
* Strong communication and collaboration skills;
* Customer and service-oriented mindset;
* Fast learner, adaptable, and results-driven;
* Good communication skills in Romanian, Russian, and English.
Location: Chisinau, Moldova
Responsible for the operation, maintenance, troubleshooting and optimization of Mobile Core PS and IP infrastructure, including legacy EPC and next-generation virtualized and cloud-based Core platforms.
The role contributes to the introduction, integration and evolution of NFVI, 5G NSA/SA and 5G Core technologies, as well as to the interworking of PS, CS and IMS domains, ensuring the reliable operation of end-to-end mobile services.
Key Responsibilities:
1. Core PS & IP Network Operations
Operate, monitor and maintain Core PS network elements and related IP infrastructure, including virtualized/NFVI platforms.
Monitor network availability, performance, capacity and key operational KPIs.
Identify potential performance and capacity issues and contribute to network optimization.
2. Troubleshooting & Network Analysis
Troubleshoot issues related to mobile data, APN, session establishment, mobility, authentication, DNS and IP connectivity.
Analyze GTP, Diameter and IP traffic using packet captures, logs and network monitoring tools.
Investigate and resolve IP connectivity and routing issues, including BGP, VLAN, VRF, NAT and ACL related problems.
Perform root-cause analysis and provide effective solutions for service-impacting incidents.
3. 5G, NFVI & Network Transformation
Support the introduction, integration and stabilization of 5G NSA/SA and next-generation Core technologies.
Participate in NFVI deployments, migrations, software upgrades and network modernization projects.
Support the evolution towards virtualized and cloud-native Core environments.
Contribute to testing, integration and troubleshooting during network transformation projects.
4. Roaming & Interworking
Support roaming services and troubleshoot issues in cooperation with internal teams and roaming partners.
Support troubleshooting of PS/CS/IMS interworking issues related to VoLTE, voice, SMS and other IMS-based services.
5. Technical Collaboration
Work closely with internal technical teams, vendors and technology partners to investigate and resolve complex network issues.
Participate in incident resolution, technical investigations and network improvement initiatives.
Contribute to technical documentation and knowledge sharing within the team.
Required Knowledge & Experience:
Bachelor's degree in Telecommunications, IT, Computer Science or a related field.
3–5 years of relevant experience in Mobile Core, Packet Core and/or IP networks.
Solid understanding of LTE/EPC architecture and good knowledge of 5G NSA/SA concepts.
Good knowledge of GTP-C/GTP-U, Diameter, TCP/IP and DNS.
Good understanding of IPv4/IPv6, routing, BGP, VLAN, VRF, NAT and ACL.
Practical experience with Wireshark/Tshark, packet capture analysis, network monitoring and log analysis.
Good knowledge of Linux/Unix CLI.
Understanding of NFVI, virtualization and cloud-based/cloud-native Core environments.
Basic understanding of CS Core and IMS/VoLTE service flows, including voice and SMS interworking.
Good technical English and the ability to communicate effectively with vendors and internal technical teams.
Will Be an Advantage:
Experience with Ericsson, Huawei or other Mobile Core solutions.
Practical experience with NFVI, 5G Core, virtualized network functions and/or cloud-native platforms.
Knowledge of CS Core, VAS and IMS/VoLTE, including voice, SMS, USSD and signaling flows.
Experience with Diameter-based services related to IMS/VoLTE.
Knowledge of Kubernetes and/or OpenStack.
Basic Python and/or Bash scripting skills.
Experience with network migrations, upgrades and technology transformation projects.
Key Competencies:
Strong analytical and troubleshooting skills.
Systematic and structured approach to problem solving.
Strong sense of ownership and accountability.
Ability to work effectively under pressure, especially during service-impacting incidents.
Teamwork and cross-functional collaboration.
Clear and effective technical communication.
Ability to learn and adapt to new technologies.
Proactive approach to network optimization and continuous improvement.
Location: Remote - Europe Time Zones; Portugal; Ukraine; Spain
Workplace: Remote
SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. Our ecosystem includes:
- SplitMetrics Acquire, a platform for automating and optimizing Apple Ads.
- SplitMetrics Agency, a full-service mobile marketing agency staffed by top experts.
- SplitMetrics Optimize, an A/B testing platform recognized as the ASO Tool of the Year.
- App Radar by SplitMetrics: an ASO platform with advanced keyword and competitor insights.
WHY SPLITMETRICS?
- For over 11 years, we’ve been at the forefront of the mobile marketing industry, building an ecosystem of market-leading technologies.
- An Apple Ads Partner, SplitMetrics is the 1st company to build the Apple Ads management platform.
- Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more.
- Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem.
- Integrated AI into our strategic approach since 2023.
- Effectively collaborate across 20+ countries with a remote-first and supportive culture.
We're looking for a Team Lead (Python) who’ll join SplitMetrics engineering team.
What you will do:
- Take full ownership of planning and delivering technical roadmap items.
- Lead the backend, full stack and QA engineers in the team, organize day-to-day work and ensure predictable delivery. Improve estimations accuracy and reduce delays.
- Plan work for the next quarter and contribute to high-level multi-quarter planning together with Director of Data & AI and Product Manager.
- Maintain and regularly review current technical risks registry. Manage risks early.
- Optimize data gathering processes, data pipelines, performance, and system reliability.
- Drive modernization of legacy services, architecture improvements and technical debt reduction.
- Collaborate with product managers, solution architects and other teams on priorities and alignment.
- Ensure proper documentation, visibility and knowledge sharing inside the team.
About you:
- 6+ years of Python experience including high-performance data systems, e.g. StarRocks.
- 2+ years in a role with technical leadership responsibilities (team leader, tech lead, etc.)
- Experience with planning, estimation and delivering complex projects, e.g. database migration.
- Deep familiarity with data lakehouse architectures.
- Experience with data gathering / data scraping.
- Strong understanding of performance optimization and scalability principles.
- Confident in owning decisions with business impact.
- Able to work under high delivery pressure and manage trade-offs.
- B1+ English level.
WHAT IS THERE FOR YOU?
- Time Off: Vacation and public holidays following your country's regulations. Additional PTOs annually for personal rejuvenation.
- Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being.
- Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development.
- Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program.
- Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback.
- Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment.
- Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment.
OUR CULTURE
At SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors:
- Move Fast
- Get Sh*t Done
- Build Together
- Strive for Transparency
- Own What You Do
- Learn + Share = Excel
Remote Hiring Guidelines: At SplitMetrics, we welcome team members from various countries. While all our roles are remote, certain positions may have specific eligibility requirements based on location. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Location: Espoo
Workplace: Hybrid
Role highlights:
- Senior Smart Manufacturing Engineer, Electronics
- Location: Espoo, Finland
- Department: Global Manufacturing Organization, Smart Manufacturing Engineering
- Reports to: Team Lead, Smart Manufacturing Engineering
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
As a Senior Smart Manufacturing Engineer, Electronics, you’ll own the test systems that every ICEYE satellite passes through before it reaches orbit. You’ll design and standardize the production and integration test equipment used across our manufacturing sites, find the bottlenecks that would otherwise cap how fast we can scale, and set the technical standard for the engineers around you. This is a hands-on design role with organization-wide influence: what you build and document becomes how we manufacture.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Design, build and own the production and integration test systems used on the line, including the electrical ground support equipment.
- Drive standardization of test equipment across products and sites, so designs and interfaces are reused rather than rebuilt each time.
- Define test strategies: coverage, test limits, guard bands, failure modes and diagnostics.
- Produce and maintain the design documentation other engineers execute from, including schematics, test requirements, procedures and interface definitions.
- Use production and test data to find yield issues, bottlenecks and systemic weaknesses, then implement the fixes before they limit the ramp.
- Review designs from other teams and set the requirements they must meet to integrate cleanly into our production workflow.
- Mentor junior and mid-level engineers through design reviews, feedback and knowledge sharing.
What we’re looking for
Must haves:
- Several years of electronics design and test system development experience, ideally on high-reliability or high-complexity products (space, defence, telecom, automotive, industrial or similar).
- Strong analog and digital electronics design, including high-speed digital work (signal integrity, impedance control, power integrity) and PCBA design for manufacturability and testability.
- A track record of designing, implementing and maintaining automated test systems or electrical ground support equipment, taken from concept through to stable production.
- Hands-on RF and mixed-signal test and characterization, including S-parameters, matching networks and filters, with the instruments that go with them (spectrum analyzers, vector network analyzers, signal generators).
- Test automation in Python and embedded development in C/C++ on common microcontrollers such as STM32, TI or MSP430.
- Experience mentoring engineers and running design reviews, with documentation quality to match.
Nice to haves:
- Altium Designer or KiCad, and RF simulation in CST or AWR.
- Lean or Six Sigma background, and quality methods such as FMEA, 8D or fault tree analysis applied to production problems.
- Experience scaling a manufacturing line: ramp-up, multi-site rollout and continuous improvement.
- Real-time operating systems such as FreeRTOS, and serial interfaces including USB, CAN and RS-485.
- Confident use of AI tools in day-to-day engineering work.
Application Process
- Recruiter Interview
- Hiring manager interview
- Technical assessment
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Espoo; Amsterdam; Lisbon; Valencia; Berlin; Remote; Athens; Warsaw
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Geospatial Image Analyst
- Location: EU
- Department: Data
- Reports to: Senior SAR Image Analyst
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Geospatial Image Analyst within ICEYE’s Data line of business, you will play a central role in the exploitation and interpretation of Synthetic Aperture Radar (SAR) imagery - with a primary focus on Defence & Intelligence (D&I) applications and use cases.
This position is suited for an individual with several years of hands-on experience in geospatial data analysis and image interpretation, who is ready to deepen their expertise in SAR exploitation and operational delivery. You will contribute directly to mission-critical insights by transforming complex radar data into actionable intelligence products.
Working closely with our Image Analysis, Sales Engineering, Marketing, Product and Sales teams, you will combine your analytical acumen with advanced geospatial tools - including AI workflows - to provide stakeholders with timely, accurate, and operationally relevant geospatial intelligence.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Conduct advanced SAR image exploitation and analysis to support D&I use cases such as activity monitoring, change detection and pattern-of-life analysis.
- Develop and deliver analytic reports, visualizations, and geospatial products that meet customer requirements and operational standards.
- Collaborate with product and delivery teams to define analysis specifications, interpret results, and ensure technical outputs align with needs.
- Apply geospatial, remote sensing, and SAR science expertise to enhance ICEYE’s analytical capabilities and data value proposition.
- Engage with customers and partners, when required, to explain methodologies, interpret outputs, and support the operational use of ICEYE data.
- Stay current with advances in SAR technology, geospatial tools, and D&I analytic tradecraft, incorporating new techniques and insights into daily work.
WHAT WE’RE LOOKING FOR
Must haves:
- 3-5+ years of experience in geospatial analysis, SAR/satellite imagery (electro-optical, thermal, hyperspectral etc) exploitation, or related D&I analytical functions.
- Proficient in SAR interpretation, with working knowledge of common geospatial software e.g. QGIS, SOCET GXP, ArcGIS.
- Strong understanding of remote sensing and related geospatial principles.
- Excellent written and verbal communication skills, with the ability to convey complex analytical findings clearly to technical and non-technical audiences.
- Ability to adapt quickly, manage multiple tasks, and thrive in a fast-paced environment.
APPLICATION PROCESS
- TA Screen;
- Hiring Manager Interview;
- Practical Task + presentation;
- Final Interview with Senior Management.
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Colombia
We're looking for a detail-oriented Operations Team Member to support the day-to-day administrative, leasing, compliance, and reporting functions across multiple manufactured housing communities in the U.S. This is an execution-focused role — you'll be the back-office engine that keeps leasing, billing, maintenance tracking, and reporting accurate and on time for our onsite Community Managers.
If you thrive on process, love clean data, and get things done right the first time, this role is for you.
Core Responsibilities
Leasing & Resident Administration
Enter and maintain leases, renewals, move-ins, and move-outs in Rent Manager
Upload and organize resident documents (IDs, income proof, applications, agreements)
Track lease expirations and flag renewals in advance
Process resident info sheets and verify completeness
Background Checks & Compliance
Run and track background & credit checks
Record approvals/denials per Fair Housing guidelines
Maintain audit-ready resident files
Support compliance with HUD, state, and park-level rules
Charges, Billing & Collections Support
Post rent, utilities, late fees, and one-time charges accurately
Assist with water, sewer, trash, and power billing setups
Identify and flag NSFs, delinquencies, and discrepancies
Coordinate with accounting on corrections and reconciliations
Maintenance & Work Order Support
Create and update work orders in Rent Manager
Track status and follow up with Community Managers
Upload invoices, notes, and before/after photos
Help ensure maintenance hours are logged correctly
Reporting & Data Accuracy
Prepare weekly/monthly reports (occupancy, delinquencies, move-ins/outs, leasing pipeline)
Validate data accuracy across Rent Manager and Google Sheets
Proactively flag exceptions, trends, and risks
Communication & Coordination
Serve as back-office support for onsite Community Managers
Communicate clearly via Slack and email
Escalate issues with context and documentation
What Success Looks Like (KPIs)
Data accuracy rate ≥ 99%
Lease processing turnaround ≤ 24 hours
Background checks completed same business day
Near-zero billing error rate
100% on-time reporting
Slack responsiveness within agreed SLA
Requirements
2+ years of experience in real estate back-office, property management, or operations
Prior experience supporting U.S.-based clients preferred
Strong proficiency in Rent Manager (or demonstrated ability to learn fast)
Comfortable with Google Sheets, Docs, and Drive (intermediate to advanced)
Working knowledge of U.S. leasing, billing, and compliance concepts
Extremely detail-oriented, organized, and process-driven
High integrity when handling confidential data
Calm under pressure and comfortable supporting multiple communities at once
Bilingual (English/Spanish) strongly preferred
Location: Remote (Non-U.S.)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
📍 Remote Global - Non U.S.
Want to sit at the intersection of Support, Engineering, and Product? Clipboard is hiring Technical Support Engineers (TSEs) to act as the primary escalation layer for technical issues across our platform. You'll own the investigation, reproduction, and - where applicable- agent-assisted fix implementation that turns noisy customer reports into validated, high-signal work, so Engineering only receives production-ready problems for final review.
This is a hands-on, high-ownership role for people who love digging into hard problems with real diagnostic tools, who care about getting to the root cause rather than just clearing a queue, and who want their investigations to directly protect platform reliability for hundreds of thousands of healthcare workers and the facilities that depend on them.
WHAT YOU'LL DO
- Monitor escalation channels and the Technical Support queue in Zendesk, catching early signals of systemic problems before they reach customers
- Investigate complex product, platform, and data-layer issues using tools like Datadog, internal dashboards, and SQL, reproducing bugs and producing evidence-backed escalations to Engineering.
- Handle live incidents end-to-end, from detection to closure: React to an incident with urgency, coordinate across Support, Engineering, and Product, and keep stakeholders updated with clear, structured communication
- Implement fixes where appropriate, testing your changes before handing off to Engineering for final review and sign-off
- Perform Root Cause Analysis and post-incident reviews, translating each issue into learnings that reduce recurrence and improve monitoring
- Maintain operational workflows (geofence, facility quizzes, NFC) accurately and quickly while spotting trends for prevention
- Capture investigative learnings in clear troubleshooting guides and documentation, and submit structured proposals that turn recurring patterns into actionable improvements
- Uphold our values such as unreasonably fast, ownership, and uncomfortably high standards in every interaction
WHO WE'RE LOOKING FOR
- Technical Fluency - You're comfortable investigating issues with observability tools (e.g., Datadog), writing SQL to interrogate data, and reasoning about APIs, backend configurations, and feature toggles. You can tell the difference between a UI, data, and code-level problem.
- Diagnostic Rigor - Every investigation you produce is thorough, evidence-based, and reproducible. You rule out config and data causes before escalating, and your write-ups are clear enough for another engineer to pick up without rework.
- End-to-End Ownership - You own problems from first report to confirmed resolution, including stakeholder updates and follow-through, with no gaps between hand-offs.
- Composure Under Pressure - You stay structured and calm during live incidents, balancing speed with accuracy and communicating clearly when stakes are high.
- Adaptability & Prioritization - You juggle structured work (incidents, bugs, workflows) with unplanned high-priority requests without letting SLAs slip.
- Systems & Prevention Thinking - You treat every issue as a chance to learn, identifying gaps in monitoring, tooling, or process and proposing fixes that prevent recurrence.
- Fluent, professional-level English communication, both written and verbal.
NICE TO HAVE
- Experience with observability and analytics tooling (Datadog, Sentry, Snowflake, or similar)
- Familiarity with SQL and reading application logs
- Background in technical support, SRE, incident response, or a related engineering-adjacent function
- Exposure to AI-assisted coding/agent tooling
- Experience in Ops, Support, or CX environments at scale
HIRING PROCESS
- Application Review
- Skills Assessment via Case Study
- Case Interview with Tech Support Team Lead
- Interview with Head of Worker Experience
Important Note: Clipboard operates 24/7. Team members work 5 days within a 7-day schedule, including weekend availability. Shifts are assigned based on business needs.
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
We are looking for a Senior Director of Corporate FP&A to join Grafana Labs and help build and scale our Corporate FP&A function as the company enters its next phase of growth.
This is a pivotal leadership role responsible for building the financial infrastructure and operating cadence that power company-wide planning, forecasting, reporting, and decision-making. You will own key Corporate FP&A processes, including long-range planning, annual planning, consolidated P&L, Balance Sheet and Cash Flow forecasting, executive and Board reporting, while helping establish the rigor, systems, and insights required to support the company’s next phase of growth.
You will serve as a key partner to Finance, business leaders, and the executive leadership team, translating operating performance into clear financial insights and helping drive fast, informed decisions. The ideal candidate is a seasoned, results-oriented finance leader with strong business judgment, high integrity, and a track record of building scalable processes in complex, high-growth environments. You should be equally comfortable operating strategically and going deep into the details, with the ability to identify what needs to be built and raise the overall standard of Corporate FP&A.
This is an opportunity to build the foundation for Corporate FP&A at a high-growth global company. The role is fully remote and will report to the VP of Finance.
What you'll be doing:
Own the company-wide Corporate FP&A model and planning processes, including long-range planning, annual planning, monthly forecasting, and consolidated P&L, Balance Sheet, and Cash Flow forecasting.
Lead executive and Board reporting, delivering clear, decision-ready materials and commentary on business performance, key drivers, risks, opportunities, and operating leverage.
Build and continuously refine the company’s KPI and reporting architecture, including scorecards, dashboards, recurring business reviews, and analytical frameworks that leadership and investors can rely on.
Partner closely with Accounting, Tax, and other Finance teams to support month-end close, flux reviews, and financial reporting.
Establish and continuously improve Corporate FP&A operating rhythms, including close-to-insight timelines, clear ownership, metric definitions, and reporting processes designed to support the company’s next phase of growth.
Lead the modernization of Finance processes, forecasting methodologies, and planning frameworks through systems, workflow automation, structured data, and AI to improve accuracy, scalability, and the quality of forward-looking insights as the business evolves.
Build strong cross-functional relationships with business and functional leaders, serving as a trusted partner on financial performance, resource allocation, and strategic decision-making.
Build, mentor, and develop a high-performing Corporate FP&A team, and support strategic initiatives such as M&A diligence and integration as needed.
What Makes You a Great Fit:
10+ years of experience across FP&A, Strategic Finance, Corporate Finance, or related disciplines, including meaningful experience at a leading technology company and ideally complementary experience in investment banking or buy-side investing. Experience in SaaS, enterprise software, or the broader technology sector is strongly preferred.
Corporate FP&A leadership experience, ideally in a public-company, newly public, or public-company-readiness environment, with exposure to quarterly close, executive reporting, Board reporting, and other rigorous financial operating cadences.
Meaningful experience owning a consolidated P&L, company-wide forecast, and Balance Sheet and Cash Flow forecasting processes.
Advanced financial modeling and analytical skills, with the ability to build models from scratch, pressure-test assumptions, identify root causes, and translate complex analysis into clear, actionable insights.
Strong executive presence and communication skills, with experience preparing and presenting decision-ready materials to senior leadership and the Board, and influencing significant company decisions.
Proven ability to serve as a trusted business partner across functions and geographies, with strong business judgment and a track record of building effective cross-functional relationships.
Demonstrated success as a change agent, improving forecasting, planning, reporting, and operating processes as organizations scale.
Strong systems and technical fluency, including experience with Pigment and AI tools, and a track record of automating financial processes and applying AI to Finance workflows.
Ability to operate at multiple altitudes, from strategic thinking to detailed execution, while prioritizing competing demands and managing multiple projects in a fast-paced environment.
A player-coach mindset with high attention to detail and the highest standards of integrity, credibility, and accountability.
Compensation & Rewards:
In the United States, the OTE (On-Target Earnings) compensation range for this role is $260,000 - $312,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
#LI-Remote
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Boston, MA; San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Safeguards team plays a critical role in ensuring our AI systems are deployed safely, responsibly, and in line with our values.
As an Incident Manager, you will manage Safeguards incidents involving our AI systems from declaration through closure. You will assess severity, bring in the right people from Legal, Communications, Policy, Threat Intelligence, Security, Engineering, and research teams, keep leadership informed, and see follow-up work through. You will also oversee the Safeguards Enforcement on-call queue on a rotating basis, and help build and scale the incident response program, including runbooks, post-incident reviews, and automation of routine work.
Important context for this role: in this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a violent, sexual, or psychologically disturbing nature. This role also includes after-hours and weekend incident coverage on a rotating basis.
Key responsibilities
Serve as incident commander for Safeguards incidents from declaration through closure
Assess what qualifies as an incident, propose severity, and coordinate responders across Legal, Communications, Policy, Threat Intelligence, Security, Engineering, and research teams
Keep everyone working from the same facts by tracking input from each team, establishing what is known, what has changed, and what is still open, and sending regular updates that executives and partner teams rely on
Make sure Legal, Communications, and Public Policy are consulted before decisions that need them, and coordinate any external notifications
Run post-incident reviews, assign action items to named owners, and track them through closure
Oversee the on-call queue during your rotation as the first responder for urgent requests and escalations to Safeguards Enforcement
Triage each request, resolve what you can, route the rest to the owning team, and recognize when a request is the start of an incident
Take part in after-hours and weekend incident coverage on a rotating basis
Scope and deliver projects that improve the incident response program, such as on-call automation, incident readiness, and post-incident reviews and metrics
Draft and maintain runbooks and standard operating procedures
Work with Safeguards engineers to automate or reroute requests by writing the decision rules and testing the result
Maintain the incident record and the metrics that show leadership how the program is performing
Minimum qualifications
Experience running incidents or urgent escalations from start to finish in trust and safety, security, platform integrity, crisis management, or a comparable field, and readiness to lead high-severity incidents with support
Hands-on experience with incidents where someone was abusing or misusing a product or platform, such as account compromise, fraud, or coordinated malicious activity
Ability to make clear decisions under time pressure, record your reasoning, and recognize when a decision belongs to Legal, Policy, or leadership
Ability to write short, accurate updates that an executive can act on and that hold up to legal and external scrutiny
Experience coordinating people across many functions who do not report to you, securing their commitments, and following through on them
Experience improving an operational process on your own initiative, and the ability to tell which steps need a person and which can be automated
Willingness to do hands-on queue work as a regular part of the job, and to treat it as a source of information about what is breaking
Ability to participate in after-hours and weekend incident coverage on a rotating basis
Preferred qualifications
Experience joining an incident response function early and helping write runbooks and review processes
Experience with incidents involving AI systems
Experience with the enforcement steps that follow an incident, such as account actions, law enforcement referrals, or user and customer notifications
Experience working with threat intelligence or security investigation teams during an incident
Experience with regulatory or external incident reporting and disclosure
Experience running an on-call rotation or support escalation queue, including setting and measuring response targets
Experience using AI tools to automate triage, summaries, or routine decisions, with checks on quality
Working knowledge of SQL or similar tools for analyzing incident and queue data
Experience designing and facilitating tabletop exercises
Genuine interest in AI safety and responsible technology development
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$245,000
—
$285,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
As a Solutions Engineer at Onebrief, you work where mission, engineering, and compliance meet. You'll own technical solution design and deployment readiness, translating customer requirements into secure, scalable deployment architectures.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Audience Business Analyst
San Mateo, CA (Collab)
In this role you will be an analyst on SIE’s Growth, Media, and Omnichannel Marketing team; specifically, as a part of the Audience, Infrastructure, and Measurement (AIM) team. You will play a vital role in shaping and evolving the way we communicate with our consumers. AIM Analysts bring a diverse range of expertise, spanning SQL development and audience strategy to product leadership and process optimization. While AIM analysts have clear areas of expertise, every member of the team has the opportunity to learn and grow new skills outside of their specialty by contributing to all areas of AIM.
We are looking to fill a new Audience Business Analyst role on the AIM team, specializing in audience strategy, operations, and activation for our Live Service business. You will further enable our global marketing organization to use our first party data to put the customer first in all our marketing communications. Together as gamer and customer experience advocates, we can show how PlayStation is truly the Best Place to Play!
Primary Responsibilities
Collaborate with marketing and agency partners across all marketing regions as the subject matter expert on our ecosystem of data to create custom segments and support campaign executions supporting player acquisition, ongoing engagement, and retention
Advise partners on campaigns, using data-based insights from AIM, marketing analytics, data science models, and consumer research
Work as part of our AIM SCRUM team to deliver value to audience activation, while also analyzing and employing operational optimizations that bring our operations to scale across all our owned and paid marketing channels
Manage ad-hoc and automated customer lists to power PlayStation’s digital marketing channels globally
Ensure the efficient and successful delivery of all customer segments to global marketing platforms
Partner with Martech product teams to translate business needs into actionable requirements and feature enhancements for marketing platforms.
Qualifications:
Ability to collaborate and communicate effectively with a diverse group of established partners including marketing, product/engineering teams, and agencies across different regions and cultures
Experience with working with a variety of marketing platforms and channels, including but not limited to email, paid media, and custom tools
Experience working with martech/adtech platforms (Salesforce Marketing Cloud, DMPs, Publisher and Social Partners, etc)
Executed analysis projects related to lifecycle marketing, targeting segmentation strategies, cohort analysis and tracking, churn prevention, A/B and multivariate tests, and reporting dashboard design and development
SQL programming experience required
3 years’ experience working with relational databases
5 years' marketing operations experience
Bachelor’s degree or equivalent
Well-spoken with strong presentation-making skills that effectively present data in a compelling way, both verbal and written, to influence partner strategy
Demonstrates understanding of analytical approaches—can set up clean testing frameworks for clear and meaningful measurement reporting downstream
Passionate about gaming and video game culture
Experienced with BI visualization tools such as Domo and Tableau
You are an analytical problem solver who is data driven, with a can-do attitude and flexibility to accommodate evolving business needs
You thrive in a collaborative work environment and excel under pressure, with experience working on complex, international, large-scale, time-critical projects
You are flexible and versatile in nature, able to overcome challenges while maintaining a positive attitude
You are willing to roll up your sleeves to take on tasks with the team
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$136,300
—
$204,500 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: New York, US [Hybrid]
Workplace: OnSite
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We are looking for a Data Centre Operations Engineer to join our expanding Infrastructure Operations team. Data Centre Operations is a ‘hands-on’ role that is critical to the continuing success of Kraken; you will join a highly motivated team that is responsible for managing the entire network and compute infrastructure for one of the world’s leading Cryptocurrency exchanges. We are looking for a dynamic and innovative self-starter with the ability to think “outside of the box” to solve complex problems in a sustainable way.
This role requires onsite work in New York/New Jersey area.
THE OPPORTUNITY
- Performs expert preventive and corrective on-site maintenance on critical exchange infrastructure
- Installs and configures complex server and networking systems
- Provides comprehensive on-site facility support, including installation, decommissioning, and break/fix work
- Manages contractors, subcontractors, and vendors to ensure compliance with site procedures
- Responsible for maintaining site-level asset accuracy, documentation, and ITAM, NetBox (IPAM, DCIM) updates. Ensuring all documentation and rack layouts remain accurate, audit-ready, and traceable
- Supports financial and capacity planning through cost projections and renewal tracking
- Leads or assists in capacity planning to maintain adequate spare capacity and plan timely backfills
- Assume on-call responsibilities and duties per the schedule & travel as needed to support physical data centre and office locations
- Monitors, maintains, and troubleshoots physical infrastructure, including on-call and travel duties as required
WHAT YOU BRING
- 3 + years experience of data centre operations in a highly security focused environment
- 3 + years experience working in a large-scale data centre environment
- Experience with power, cooling and airflow management of physical devices.
- Basic knowledge of IP addressing and subnets/gateway configuration.
- Demonstrated accountability for site or system ownership in a large-scale environment.
- Physical network work: precise cabling and patching to a port map, choosing the right optics and cables, and ordering and removing cross-connects with colocation providers.
- Change and access control: raising change tickets and working within maintenance windows. Site-access tickets, escorting visitors, and badge and door-controller faults.
- Logistics: inbound shipment tickets, loading-bay handoffs, and shipping kit between sites.
- New-site build-out: planning and executing new site installs, including rack layouts, patching and power plans, quote checks, and incident reports. This is project work as well as operations.
- Multi-region work: collaboration across the US, EU, UK and APAC.
- Strong documentation discipline and ability to maintain a single source of truth for assets, capacity, and dependencies.
- Understanding of financial planning or forecasting in an operational context.
- Ability to collaborate across teams and regions with transparency and professionalism.
- Ability to perform under pressure with high attention to detail.
- Physical labour skill, able to lift more than 25 kgs
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: San Francisco; New York City
Workplace: Hybrid
Perplexity is looking for a senior commercial attorney to join our Legal team. We are looking for an independent, business-practical yet diligent-minded professional who can carry live deals, extend the infrastructure we have already built, and hold the line on the terms that matter as deal volume, complexity, and regulatory surface all grow.
You will negotiate directly with large enterprise customers across a large variety of industries including financial services, healthcare, government, and other regulated industries, partner daily with Enterprise Sales, Partnerships, Deal Desk, Security, Privacy, Product, and Finance, and advise on the legal questions that come with agentic, retrieval, and API products deployed inside enterprise environments. This is a high-impact, hands-on role for someone who is genuinely a self starter.
This role is for you if you get energy from ambiguous, first‑of‑their‑kind problems and enjoy designing repeatable approaches that scale. You default to enabling the business, frame risk in practical terms, and focus on durable structures rather than one‑off fixes.
RESPONSIBILITIES
- Independently lead end-to-end drafting, review, and negotiation of Enterprise customer agreements across our suite of offerings: Enterprise Pro, Enterprise Max, Computer, and API product lines, including MSAs, order forms, SaaS and API terms, DPAs, BAAs, security exhibits, customer-paper redlines, product-specific addenda, and public-sector vehicles such as GSA MAS orders and federal RFP responses.
- Serve as a trusted legal partner to Enterprise Sales, Partnerships, Deal Desk, and Customer Success, providing fast, practical, business-aligned counsel that accelerates deal velocity, protects the terms that matter, and scales as the Sales organization grows.
- Extend and maintain the existing Enterprise negotiation playbook, DPA and Privacy Notice architecture, product-specific term libraries, and fallback positions as our product surface, customer mix, and regulatory environment evolve, so that positions compound into reusable precedent rather than being re-litigated deal by deal.
- Advise on AI-specific contract terms for enterprise deployments, including bespoke data postures; negotiate output ownership and liability, agentic-feature risk allocation and translate product operations into enterprise contract commitments.
- Partner cross-functionally with Product, Engineering, Security, Privacy, Finance, and Compliance to surface and address legal risk early, particularly on customer-data flows, enterprise integrations, model routing, and customer-specific compliance requirements.
- Monitor the evolving regulatory landscape for enterprise AI, data protection, and public-sector procurement (GDPR, CCPA/CPRA, HIPAA, DORA, EU AI Act, sector-specific frameworks) and translate emerging requirements into practical contractual positions and updated playbook guidance.
- Represent Perplexity Legal externally on customer negotiation calls with counterparty counsel at sophisticated enterprises.
WHAT WE ARE LOOKING FOR
- Exceptional communicator who owns deadlines, proactively manages internal and external expectations, and escalates early and clearly to protect deal timelines and momentum.
- A proactive problem‑solver who defaults to “yes, and” when engaging with internal stakeholders: you look for ways to make deals work, frame risk clearly, and design long‑term, scalable solutions.
- A disciplined drafter who favors surgical, minimal‑footprint edits over wholesale rewrites, grounds positions in documented rationale, and preserves material legal meaning and risk allocation under time pressure.
- Someone who can articulate complex legal risk and concepts in the form of simple, actionable terms for non‑legal stakeholders, leads with practical “how to make this work” advice, and designs creative, long‑term solutions to novel, cutting‑edge challenges.
- Someone genuinely excited by novel, cutting‑edge challenges in AI products and the commercial and regulatory questions they surface, and who enjoys turning ambiguity into clear, reusable approaches.
QUALIFICATIONS
- JD and in good standing with an active U.S. state bar membership.
- At least 7+ years of combined law firm and in-house experience, with a substantial in-house component, and a demonstrated track record of independently owning complex enterprise SaaS or API deals from the vendor side, including work with regulated-industry customers (financial services, healthcare, or government).
- Experience advising on commercial terms and pricing structures for high‑growth SaaS/API businesses, including usage‑based and tiered pricing, pilots, and expansion frameworks.
- Familiarity with data protection and security frameworks (GDPR, CCPA/CPRA, DORA, EU AI Act) and hands-on experience negotiating DPAs.
- Strong business acumen and the ability to partner effectively with Sales, Deal Desk, Product, Security, and executive stakeholders on live deals under time pressure.
- Proven ability to triage and progress multiple concurrent deals under tight timelines while maintaining rigorous diligence, clear risk assessment, and high‑quality documentation.
- Demonstrated ability to build and extend durable legal infrastructure — playbooks, templates, precedent repositories, or self-serve tools.
- Ability to communicate clearly with business and technical audiences and to translate legal concepts into usable guidance for non-lawyers, including Sales and Deal Desk.
- Hands-on, can-do approach to tackle projects large and small, low-ego approach to working closely with the Director and across the organization, and judgment about when to escalate and when to close.
- Positive collaborative attitude, comfort with ambiguity and a fast pace, high level of integrity, and intellectual curiosity about AI technology.
NICE TO HAVE
- Prior experience with public-sector contracting or with on-prem deployment structures.
- Experience with AI-native contracting questions related to agentic products
- Experience with contracting with regulated entities (financial institutions or health care), especially in the EU/UK.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
We’re looking for a Senior Data Analyst to be a key analytical partner to our Customer Success organization and our product-led, digital customer journey. You’ll shape how the business understands what drives adoption, retention, and expansion, analyzing how customers move from sign-up to activation, engagement, conversion, expansion, and renewal, and turning that into clear, actionable insight on the growth levers leadership can act on. Sitting within our centralized analytics function, you’ll work closely with Customer Success, Product, Growth, RevOps, and Data Engineering, bringing strategic thinking, deep PLG expertise, and the ability to turn complex data into clear recommendations that move the business forward. You’ll help define how digital and scaled success programs are measured, size opportunities, show where to invest next, and help shape the data foundations that underpin our AI and automation capabilities.
How we’re using AI today
On the Analytics team, we're thoughtfully embedding AI into how we work with data. That looks like using AI to accelerate SQL development, pressure-test interpretations, turn complex datasets into clear executive narratives, and increasingly, building Generative BI applications that let stakeholders explore and interrogate data on their own. We approach AI the same way we approach data quality: with clear standards, human accountability at every consequential decision, and a commitment to getting it right before it influences the business. Beyond our own workflows, our role is evolving to ensure 1Password has the data foundations, governance, and structure its broader AI transformation depends on.
This is a remote opportunity within Canada and the US.
What we're looking for:
- 5+ years in analytics within complex B2B SaaS environments, ideally in a product-led or self-serve motion. B2C or hybrid B2B/B2C experience is a plus
- Strong PLG and customer lifecycle expertise, including activation, PQLs, cohort analysis, retention, churn, expansion, and growth modeling
- Experience partnering with Customer Success, Product, and Growth stakeholders and translating open-ended business questions into analytical frameworks
- Ability to synthesize complex analysis into clear recommendations and communicate them to senior leaders, influencing decisions and priorities
- Experience with experimentation (A/B testing), statistical modeling, or predictive techniques (e.g., churn or propensity modeling) in a business context
- Advanced SQL and strong experience with large-scale analytical datasets, including product usage and event data
- Hands-on experience with modern AI/BI tools (Hex, Omni, Claude, Dust, or similar)
- Comfort in modern cloud data ecosystems: Snowflake, Databricks, dbt
- Experience working with GTM and customer platforms such as Salesforce and a CS platform (Gainsight, or similar). Familiarity with product analytics tools (Amplitude, Segment, or similar) is a plus
What you can expect:
- The opportunity to do meaningful analytics work across adoption, retention, expansion, and digital success in a fast-moving, product-led SaaS environment
- Close partnership with Customer Success stakeholders and a direct line to leadership on the growth levers that matter most, contributing to how the organization measures performance and makes day-to-day decisions
- Involvement in building the data foundations and analytical standards that Customer Success and 1Password’s broader AI capabilities will depend on
- Exposure to how AI gets applied in customer analytics, including Generative BI and AI-assisted workflows across forecasting, anomaly detection, and insight generation
- Cross-functional collaboration across Customer Success, Product, Growth, Marketing, Finance, RevOps, and Data teams
- An environment where there’s a lot to build and your contributions will have real impact, ideal for someone who is eager to grow, take ownership, and make their mark
USA-based roles only: The annual base salary for this role is between $122,000 USD and $171,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $105,000 CAD and $147,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Chisinau, Moldova
Chisinau, Moldova
УдалённоleadLocation: Remote - Europe Time Zones; Portugal; Ukraine; Spain
United States - Remote; Must reside in the New York metro area
ОфисWe consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
ГибридseniorSan Francisco; New York City
УдалённоseniorRemote (United States | Canada)
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