Location: Goodyear, United States
Workplace: onsite
Role type: Part-time, Onsite
Location: Goodyear, Arizona
Seeking dedicated and qualified Adjunct Instructors to join our team at Avila University Arizona. As an Adjunct Instructor, you can teach campus-based, hybrid and online undergraduate and graduate courses. We seek individuals with expertise in various disciplines, including Business, Accounting, Finance, Economics, Marketing, Management, Leadership, Organizational Behavior, Law, English, Communications, Psychology, Social Work, and Technology (Cybersecurity, Computer Science, Analytics).
When applying, please specify in your Cover Letter which subject areas you are applying for. Successful candidates will be added to our adjunct faculty pool. Teaching assignments for the upcoming terms, which runs through May 2027, will be distributed from this pool based on course availability and enrollment.
Responsibilities:
Deliver high-quality online/hybrid instruction using synchronous or asynchronous methods.
Disciplines needed: Cybersecurity, Computer Science, Business (Accounting, Finance, Economics, Marketing, Management, Leadership, Org Behavior, Law), English, Communications, Psychology, Social Work)
Utilize best practices in teaching for online accelerated adult programs.
Employ effective teaching strategies that accommodate diverse student abilities, levels of preparation, and cultural backgrounds. Perform additional duties related to assigned courses as required.
Summary of role:
Instruction & Delivery
Deliver high-quality online and hybrid instruction using in-person, synchronous and asynchronous methods.
Utilize best practices in teaching for online, accelerated adult graduate programs.
Employ effective teaching strategies that accommodate diverse student abilities, professional backgrounds, and learning styles.
Integrate real-world business datasets and industry case studies into course curriculum to ensure practical applicability.
Mentorship & Student Support
Assist students in navigating challenges encountered during their coursework, providing actionable feedback and solutions.
Foster a collaborative learning environment where students are encouraged to reflect on their technical practice and innovate.
Collaboration & Coordination
Collaborate with university faculty and program directors to ensure curriculum alignment with current industry trends in the subject areas.
Participate in faculty meetings and professional development activities to stay updated on best practices in STEM education and emerging AI technologies.
Professional Development
Engage in ongoing professional development to enhance expertise in instructional technologies, instructional methods, and assessment practices.
Stay informed about current research and trends in the subject area, incorporating relevant knowledge into course content.
Administrative Duties
Maintain accurate records of student grades, project evaluations, and attendance within the university’s learning management system.
Ensure compliance with university academic standards and accreditation requirements.
Assist in the coordination of programmatic assessments to monitor the effectiveness of the curriculum.
Qualifications:
For undergraduate courses, a Master's or Doctorate in the relevant discipline is required, along with practical work experience in the course topic.
Experience in synchronous or asynchronous teaching is highly desirable.
An Ed. D. or Ph.D. in the relevant discipline and everyday practical work experience are preferred for graduate courses. A Master's degree in the course discipline and substantive work experience in the associated career can be accepted.
Demonstrate a commitment to excellence in teaching.
Teaching experience with a diverse population (preferred).
Experience with a Learning Management System such as Canvas (preferred).
Experience with effective methods for engaging students through online learning (preferred)
Ability to contribute to a climate that supports a diverse student body, serves first-generation college students, multilingual learners, and contributions to equity and social justice through their work.
Multilingual skills highly preferred.
Terms of Employment:
FLSA Status:
Exempt
Communication:
Maintains communication with various Faculty, staff, and external constituents in the performance of role. Must be professional in all communications as a representative of the senior administrative team. Utilizes existing technology effectively in the performance of duties.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Language Skills:
This position requires the ability to read, write, understand and communicate in English. Functions of the job include: pertinent laws, codes, policies, and/or regulations; personnel processes; curriculum adoption process; program planning and development; and learning styles and curriculum models. Ability is required to schedule a number of activities, meetings, and/or events; often gather, collate, and/or classify data; and use job-related equipment. Flexibility is required to independently work with others in a wide variety of circumstances; analyze data utilizing defined but different processes; and operate equipment using standardized methods. Ability is also required to work with a significant diversity of individuals and/or groups; work with data of widely varied types and/or purposes; and utilize a variety of job-related equipment. Independent problem solving is required to analyze issues and create action plans. Problem solving with data frequently requires independent interpretation of guidelines; and problem solving with equipment is moderate to significant.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, be mobile in an office environment, stand, read, use a keyboard, and communicate audibly in person and by telephone and video technology. Specific vision abilities required by this job include close vision, distance vision, and depth perception.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate and is a standard acceptable level for this environment.
Other Skills/Abilities:
Ability to establish and maintain effective working relationships with university employees, community members, external parties, Board members, and senior administrators; ability to speak clear and concisely in written or oral communication and ability to maintain professional decorum.
Evaluation:
Performance of this position will be evaluated in accordance with Avila University policy.
The information contained in this description is for compliance with the Americans with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. The individual currently holding this position performs additional duties and additional duties may be assigned.
Avila University is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, national origin, sex, age, tenure, disability or any other factors that cannot be lawfully considered in its programs and activities as required by all applicable laws and regulations.
Avila University reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job positions or assign additional responsibilities.
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
Step into the driver's seat of the high-octane engine that powers Docebo’s enterprise automation platform! In this role, you will architect, build, and scale business-critical backend systems in Go and PHP that seamlessly onboard millions of users. You'll serve as the primary technical advisor and force multiplier for our product and engineering teams, solving complex automation logic while directly elevating the technical craft of those around you. If you get excited by high scale, deep architectural ownership, and making a massive impact on enterprise-grade software, your next great journey starts right here!
⚡ THE DAY-TO-DAY
- Lead the Charge: Drive complex, multi-sprint technical initiatives from initial spark to seamless deployment while staying ahead of scope, dependencies, and risks.
- Architect for Scale: Design and operate high-performing, resilient backend services using Go, PHP, AWS, Kubernetes, DynamoDB, PostgreSQL, and MySQL to effortlessly handle millions of users.
- Write Exemplary Code: Craft clean, elegant Go code for our newest automation features while actively maintaining and leveling up our core PHP services.
- Elevate the Craft: Conduct thoughtful code reviews, lead technical design discussions, write clear architectural design docs, and establish SLOs to keep our incident rates low.
- Multiply Team Impact: Mentor and pair with engineers, guiding their career growth, while acting as a trusted partner to Product and Design to shape our product roadmap.
- Tackle Complex Challenges: Balance long-term strategic roadmap delivery with Tier-1 customer escalations and technical debt, diving in to troubleshoot mission-critical issues across the stack.
🛠️ YOUR SUPERPOWERS
- Backend Mastery: 4-8 years of software engineering experience with deep expertise in Go and performance-driven batch processing systems, ideally paired with working knowledge of PHP.
- System Design Genius: Proven track record of designing, building, and operating scalable microservices, distributed systems, and domain-driven architectures at enterprise scale.
- Cloud & Infrastructure Expertise: Advanced, hands-on experience with AWS, Kubernetes, infrastructure as code, and data stores like DynamoDB, PostgreSQL, and MySQL.
- Reliability & Observability Guru: Deep understanding of testing strategies (unit, integration, E2E) and modern observability platforms like Datadog to manage incidents and protect long-term system health.
- Strategic Force Multiplier: Outstanding ability to mentor teammates, communicate complex technical trade-offs to non-technical stakeholders, and make sound decisions under uncertainty.
- Timezone Anchor: Based in Canada to deliver seamless, sustainable timezone coverage for our North American enterprise customers alongside our Italy-based engineering team.
🌟 BONUS POINTS
- Cross-Stack Versatility: Strong knack for jumping into moderate complexity tasks outside your primary domain to unblock cross-functional engineering teams.
- Continuous Improvement Champion: Passion for driving engineering-wide initiatives, whether standardizing deployment patterns, refining testing practices, or bringing emerging technology innovations into the fold.
🗺️ OUR INTERVIEW PROCESS
Step 1: We’ll kick things off with a 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and make sure we’re aligned.
Step 2: A 60-minute video call with the hiring manager and a senior software engineer, where they’ll dig deeper into your experience, approach, and what excites you most about this opportunity.
Step 3: Technical Deep Dive & System Design Discussion with key members of the Product Engineering team.
Step 4: Final conversation with Engineering Leadership to discuss vision, values, and team alignment.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Cluj-Napoca, Romania
Workplace: remote
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
MAIN PURPOSE OF ROLE
The Partner Engagement Team is responsible for measuring, monitoring, and optimizing performance of suppliers within a particular set of languages. Performance includes, but is not limited to, on-time delivery, adherence to all client and project specific requirements, and defect-free deliverables. This Team is responsible for understanding customer capacity requirements as communicated by the Program Squads and liaising with Talent Procurement to ensure such capacity requirements can be met. As part of ensuring capacity, the Partner Engagement Team will monitor supplier utilization and advise supplier selection to the Program Squads accordingly.
MAIN DUTIES
The following is a non-exhaustive list of responsibilities and areas of ownership of Partner Engagement Specialist:
Through engagement with Program Squad, make data-driven decisions regarding the most suitable suppliers for standard service offerings. Suitability may be based on quality, OTD, market / language strategy, capacity needs, content specialty, or client specific requirements.
Lead communication and onboarding of suppliers to new client programs, ensuring availability and suitability for such work.
Maintain supplier skilling as it pertains to clients / Pantheon (proprietary) programs.
Monitor utilization to ensure supplier usage is in alignment with strategies as defined by Program Operations, Partner Success, and Language Operations. Engage with Program Squads should adjustment in resource usage be necessary.
Communicate with and support Talent Procurement in the creation of new recruitment campaigns to identify and onboard new suppliers to Welocalize.
Ensure regular quality measuring of suppliers in alignment with Welocalize LQA strategy.
Monitor and flag suppliers performing beneath defined Welocalize thresholds. Supplier performance is inclusive of OTD, time-to-accept task, language quality, adherence to instructions, etc.
Initiate Quality Improvement Plan (QIP), RCAs or CAPAs, as needed. If QIP is deemed unsuccessful, inform Talent Procurement.
For existing service offerings, liaise with Program Squad to understand customer capacity requirements and take appropriate actions to ensure such requirements are consistently met.
Responsible for overall performance (internal & external resources) of the languages, capacity planning, resource utilization, OTD, and quality.
Hardware and logistics
.
Handle device assignment, shipment, return and reconciliation, plus security key issuance and revocation, with an accurate asset register.
Incidents and compliance. Triage access and device issues, maintain runbooks and SOPs, and enforce GDPR/CCPA privacy controls. Produce audit-ready evidence for ISO 27001 and SOC 2, and carry out background and location-eligibility checks under the client’s vendor requirements.
Reporting and improvement. Track SLAs such as time-to-provision, deprovisioning timeliness and MTTR, and look for automation to cut cycle time and errors.
REQUIREMENTS
Education & Experience
Minimum of a BA/BS degree or equivalent experience.
Knowledge of the language services industry and a keen interest in its technology, process, competitive landscape, and emerging trends.
Adept at data literacy; ability to understand and utilize data to make decisions of moderate complexity.
Flexible attitude with the ability to manage multiple priorities in a fast-paced, time-sensitive, and deadline-driven work environment.
Problem-solving mindset that can proactively assess and mitigate risk.
Can work within a team, contributing to the team's success, or work independently as needed.
Ability to prioritize ongoing projects based on business needs and urgencies that can arise.
Excellent communication skills (written and verbal, fluent in English).
Minimum of a BA/BS degree or equivalent experience.
Proven experience in a fast-paced, client-centric environment, ideally in the translation or localization industry
Key Competencies
Is a strong listener and effective collaborator.
Understands the importance of Objective & Key Results (OKRs) and is Results Orientated
Actively drives
Performance and Delivers results.
Proactively
develops clear solutions to moderately complex problems
Location: Dubai, United Arab Emirates
Workplace: on-site
About Deluxe Holiday Homes
Deluxe Holiday Homes is a leading holiday-home and property management company based in Dubai, UAE, managing a portfolio of 800+ premium short-term rental properties across the emirate. The Deluxe Homes Group operates with ~230 people across Dubai, Abu Dhabi, Fujairah, and Armenia, and serves five brands from one marketing department: Deluxe Holiday Homes, ProKeep, HIVE Business Center, Deluxe Homes Interior Design, and Deluxe Homes Real Estate Brokers. We run a platform-first model: our in-house Marketing OS and AI pipelines do the production-line work, and a small team does judgment, camera, and execution.
Role Overview
We are looking for a hands-on, decisive Marketing Executive to own the physical and scheduled side of marketing across all five brands: the video and photo shoot pipeline, the day-to-day operation of every social media account in the group, every marketing vendor (print, signage, uniforms, vehicle branding, design freelancers), the physical launch of HIVE Business Center, and the trackers and weekly reporting the department runs on. You are the single point of accountability for one outcome: everything happens on the date it was promised.
This is an ownership role, not a reminder-sender role. You make the routine calls — hold or release a shoot, pin a vendor to a date, reorder collateral before it runs out — and report after; you do not escalate and wait. You hold a written GO/NO-GO right on every shoot: if a shoot is not ready 3 days out, you stop it. If a vendor slips, you are on their phone the same day.
Note: This role does not include marketing strategy, creative direction, copywriting, design, paid advertising, or SEO — those sit with specialist owners. Captions, scripts, and visuals arrive prepared from the content team and AI pipeline: you publish and operate, you do not write or design. The role has no direct reports.
Key Responsibilities
Shoot Production
• Own the shoot calendar across all brands: schedule every shoot 7 days out and issue the brief (properties, concept, video count) to the content and camera team.
• Run the readiness gate: scripts in 4 days out, written GO or NO-GO to the Shoot Lead and GM 3 days out, by 6 pm, every time.
• Lock properties with operations: units blocked, cleaned, and staged 3 days before every shoot.
• Prepare the kit: wardrobe, props, and equipment ready on shoot day.
• Log delivered-vs-planned for every shoot and keep host cancellation and standby penalties at AED 0.
2. Social Publishing & Account Operations
• Publish the prepared content for all 5 brands, every day, per the approved calendar through the Marketing OS — and log the live link for every post. Flag any cadence break 24 hours before it happens, never after.
• Operate every social account in the group (Instagram, Facebook, TikTok, LinkedIn, X, YouTube): bios, links, covers, highlights, pinned posts — complete and current at all times — and secure handles, profiles, and defensive registrations for any new brand or entity within 48 hours of its naming.
• Moderate comments and DMs across all accounts with hard routing rules: booking or sales leads to the reservations and BD teams the same day, guest complaints to operations, spam hidden.
• Keep Google Business Profile and Bing Places complete and active for ProKeep and HIVE (weekly posts, photos, Q&A), and execute the citation list set by the Search team.
• Send review responses within 48 hours (AI-drafted, human-checked).
• Run a monthly QA pass across every live channel and fix what it finds.
3. Vendors, Print & Physical Brand
• Own every marketing vendor thread end-to-end: supplier, quote, approval, pinned date, delivery, and payment paperwork to finance.
• Keep welcome books and in-unit collateral stocked across 700+ units on a reorder
• Deliver uniforms and the vehicle-branding schedule (15 vehicles currently pending) to completion.
• Chase trademark agents (EN + AR) and manage Arabic transcreation delivery from briefed vendors.
• Run the physical launch of HIVE Business Center: signage, tour-route materials, print collateral, and opening-day logistics.
• Bring every vendor decision to the GM as a 3-option comparison with your recommendation.
4. Trackers & Reporting
• Keep every task, vendor, and budget line in ClickUp with a due date, updated every working day — without being chased.
• File and index every photo and video asset within 48 hours of delivery so the AI pipeline can use it.
• Send the Monday report to the GM: progress, blockers (with the date and person you escalated to), and spend.
• Escalate any blocker — on anyone, including the GM — in writing within 24 hours.
• Record every operational decision (cadence changes, vendor awards, holds) in the decision log.
Required Qualifications
• 3–6 years in production coordination, marketing operations, traffic management, or event production — UAE experience required.
• You come from a 50–500-person company — agency, hospitality, property, or D2C — where you ran schedules and vendors yourself, not through a department.
• Decisive operator — reference-checked: your last manager will confirm you made calls inside your scope without waiting.
• Proven vendor management: sourcing, quotes, negotiating to a deadline, accepting or rejecting delivery, and closing the payment paperwork.
• Daily discipline in a task system (ClickUp, Asana, or similar): every task, a due date, a same-day update.
• Fast, clear written English — comfortable issuing a written NO-GO that stops a shoot, to people more senior than you.
• Native fluency in the mechanics of Instagram, TikTok, Facebook, LinkedIn, X, and YouTube account operations — publishing runs through our platform, but you know how each platform actually behaves.
• Valid UAE driving licence and readiness to move across Dubai daily: properties, vendors, print shops, and the HIVE site.
Preferred Qualifications
• Arabic — working level or better.
• Hospitality, short-term rental, or real estate marketing exposure.
• On-set experience: call sheets, shot lists, location logistics.
• Enough Adobe/Canva literacy to catch a wrong export — you check design, you do not produce it.
• AI tools in your daily workflow: drafting, checklists, review responses.
Location: Dubai, United Arab Emirates
We’re currently looking for a Operations & Admin assistant to join our marketing team. This is full-time office-based role with working schedule:
Monday-Saturday, 9:00 AM – 6:00 PM.
Office located in
Dubai Hills
or
Al Barsha (Art of Living Mall).
Responsibilities
Administration
Ordering, activating, and tracking SIM cards for employees
Receiving, sending, and tracking correspondence and courier deliveries
Preparing, coordinating, filing, and monitoring contract deadlines
Handling management requests, including personal errands
Reporting and Record-Keeping
Maintaining and updating internal reports
Organizing and maintaining reporting documentation
Tracking company assets, including IT equipment, devices, and supplies, as well as their distribution and return
HR Support
Tracking employee leave and maintaining leave records
Tracking employee birthdays and organizing birthday greetings
Providing basic HR support, including assistance with documentation, onboarding new employees (in the future), and answering routine team questions
Vendor Management
Sourcing and coordinating local vendors, including printing companies, couriers, and suppliers
Requesting quotations, placing orders, and monitoring deadlines and quality
Communications
Managing and moderating work-related chats
Maintaining timely communication with employees and vendors via messaging apps
Requirements
Location:
Based in Dubai and comfortable working on-site 6/1. Experience working in the UAE preferred.
Work experience:
1-2 years of experience in administrative support, office management, operations coordination, or a similar role.
Fluent Russian
is a big plus.
English proficiency:
Sufficient for day-to-day business correspondence and communication with local suppliers and vendors in Dubai.
Strong organizational skills and attention to detail:
Ability to organize information, maintain document and asset records, track deadlines, and follow up on tasks.
Effective communication skills:
Ability to communicate professionally with management, team members, and external vendors, both online and in person.
Ownership and accountability:
Ability to handle day-to-day administrative matters independently, respond promptly to requests, and ensure tasks are completed on time.
Multitasking and prioritization:
Ability to manage multiple tasks simultaneously and prioritize them according to urgency and importance.
Confident use of MS Office or Google Workspace:
Experience working with spreadsheets, documents, internal reports, and databases.
Strong interpersonal and coordination skills:
Ability to build effective working relationships with vendors, request quotations, and coordinate orders and deliveries.
Flexibility:
Willingness to handle a variety of administrative requests, including organizational and personal tasks assigned by management.
Benefits
Fixed salary
Visa sponsorship
Medical insurance
Annual paid leave
Modern office
Dynamic, fast-growing, and collaborative team
Professional growth and career development opportunities
Location: Bengaluru, India
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a member of our Customer Operations & Support Team, you’ll be the voice of Figma as you help ensure our community has an exceptional experience across our different public platforms and touch-points (community forum, social, etc.) You’ll be engaging with our customers both directly and publicly, which will require critical thinking, an investigative mentality, and outstanding communication skills. We’re looking for a great teammate based in India who can cover weekdays and is technically inclined, eager to learn about design tools and community, and comfortable working across multiple workstreams in a startup-like environment.
This role will be based out of our Bengaluru hub.
What you’ll do at Figma:
Monitor our community and social platforms (community forum, X, Reddit, etc.), handle escalations, and help with response and communication around incidents and support issues
Provide outstanding technical support for new and experienced Figma users on community and social platforms
Help moderate and organize our community forum, making sure it stays a healthy and safe space for our global community
Identify trends and areas of improvement for our community forum and other community support initiatives
Improve engagement and create a seamless one-to-many support experience
Collaborate with our design and engineering teams to investigate and resolve complex issues, and work with our Technical Quality Support team to report and escalate technical issues to the appropriate teams
Collect and consolidate customer feedback into meaningful recommendations for our product and research teams
Close the feedback loop with users when bugs are resolved and feature requests are implemented
We’d love to hear from you if you have:
2+ years’ experience in support or community roles for a technical SaaS product
Familiarity with design processes and tools
Strong technical and written communication skills, making complex ideas easy to understand
Proactive, responsive, and detail-oriented, with strong prioritization skills
Receptive to customer feedback, effective in public and direct responses, and adaptable to a fast-paced startup environment
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Remote Ireland
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Reports to: Manager, Renewals
This is an individual-contributor, tactical role focused on timely, accurate execution rather than strategic decision-making. The Associate Renewals Manager works under the general direction of Senior Renewals Managers and their manager, following specific instructions and frameworks in day-to-day work. Solutions and outputs are reviewed by more senior team members and/or the direct manager.
What You’ll Do
Manage an assigned portfolio of customer renewals tracking key dates and driving them to on-time closure.
Have real, consultative conversations with customers throughout the renewal cycle to understand how they're actually using the product and where they're headed next.
Identify and surface expansion opportunities — additional seats, tiers, or modules — that come out of those conversations.
Probe for new use cases and unmet needs within existing accounts, connecting what customers describe to relevant GitLab capabilities they aren't yet using.
Prepare and send renewal quotes, order forms, and related documentation accurately and on schedule, structuring them to reflect any expansion identified.
Prepare and send renewal quotes, order forms, and related documentation accurately and on schedule.
Analyze moderately complex renewal situations (usage trends, contract terms, pricing) by reviewing existing account factors, escalating anything unusual to a senior team member or manager and helping to mitigate any risk identified.
Explain moderately complex renewal terms and issues to customers and internal stakeholders, working to build alignment.
Collaborate with Sales, Customer Success, and Finance to help identify expansion opportunities, resolve blockers and keep renewals moving.
Communicate proactively and transparently with customers and internal stakeholders, adapting to GitLab's communication framework.
Maintain accurate, up-to-date records in the CRM/renewals system for forecasting and reporting.
Prioritize tasks with guidance from more senior team members to drive quality, timely results.
Contribute to team goals by working collaboratively with peer RM’s.
What You’ll Bring
Can execute basic renewal processes independently ("basic knots") and has been introduced to more advanced scenarios ("complex knots") such as multi-year deals, upsell-attached renewals, or non-standard terms.
Developing understanding of GitLab's way of working, values, and high-performance culture.
Awareness of GitLab's remote work best practices.
Growth mindset and sense of ownership — proactively seeks out ways to learn and improve, and takes action rather than waiting for direction.
Strong attention to detail and organizational skills; comfortable managing many renewals at once.
Clear written and verbal communication skills.
Ability to follow defined processes and frameworks while flagging exceptions appropriately.
Collaborative mindset and openness to feedback and coaching from senior teammates and manager.
The ability to travel for events such as trainings, team offsites, customer meetings, etc.
About the team
The Renewals team focuses on protecting and growing GitLab's recurring revenue by managing the full contract lifecycle for our subscription customers. As a Renewal Manager, you'll be part of a quota-carrying team that works closely with Sales, Customer Success, Finance, and Legal to ensure timely, accurate renewals and strong customer retention across regions in an all-remote, asynchronous environment. The team is responsible for forecasting renewal outcomes, identifying and addressing churn risk, and uncovering opportunities to expand GitLab adoption, while continuously improving processes and best practices that support predictable, sustainable growth.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: European Union; Latvia; Slovakia; Croatia; Czech Republic; Romania; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; Lithuania; Greece; Serbia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We’re looking for a sharp, user-focused UX Researcher to help shape and improve the overall player experience. You’ll act as the voice of the user by conducting research, uncovering behavioral insights, and turning those findings into clear, actionable product decisions.
You’ll work closely with Product, Design, and Data teams, ensuring that product decisions are driven by real user needs and behaviors rather than assumptions. This is a high-impact opportunity for someone who enjoys working with ambiguity, finding meaningful insights, and turning research into measurable product outcomes.
KEY RESPONSIBILITIES
- User Research Operations — Plan and execute qualitative and quantitative research studies including user interviews, surveys, usability tests, and diary studies across the full player journey.
- Behavioral Analysis — Analyze user behavior across our platform using analytics tools, session recordings, heatmaps, and funnel data to identify friction points and opportunities.
- Competitor & Market Research — Conduct structured competitive analysis of sweepstakes casino products to benchmark our UX against industry standards and identify gaps.
- Wireframing & Prototyping — Use Figma or Visily to translate research insights into wireframes, user flows, and low-to-mid fidelity prototypes that guide product and design decisions.
- User Personas & Journey Mapping — Develop and maintain player personas, customer journey maps, and mental models that inform product strategy and prioritization.
- Cross-Functional Collaboration — Work directly with Product Managers, Designers, and Developers to embed user insights into the product lifecycle from ideation through launch.
- Stakeholder Reporting — Document and present research findings clearly to stakeholders, making complex insights accessible and actionable.
- UX Standards — Champion user-centered design principles, accessibility standards, and usability best practices across all product initiatives.
- Continuous Discovery — Proactively identify new research questions, monitor industry UX trends, and propose process improvements to keep our research function sharp.
QUALIFICATIONS
- 2+ years of hands-on experience in UX research, with a portfolio or case studies demonstrating research-to-product impact.
- Proficiency in Figma and/or Visily for wireframing, prototyping, and user flow design.
- Proven experience conducting user interviews, usability testing, and surveys — both moderated and unmoderated.
- Familiarity with analytics and behavioral tools such as Mixpanel, Hotjar, FullStory, or Google Analytics.
- Strong analytical mindset — ability to synthesize qualitative and quantitative data into clear, prioritized insights.
- Excellent written and verbal communication skills; able to present research clearly to non-research audiences.
- Advanced AI user — comfortable leveraging AI tools to accelerate research synthesis, generate interview guides, and surface patterns at scale.
- English fluency required.
NICE TO HAVE
- Experience in sweepstakes casino, online gaming, fintech, or consumer subscription products.
- Experience working in fast-paced startup or scale-up environments.
- Exposure to game mechanics, reward loops, or player psychology research.
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (60 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: London, United Kingdom
Workplace: onsite
Subject Lead Opportunities | Shape the Future of LCCA's Growing Foundation School
Due to significant growth in student numbers within our Foundation School,
London College of Contemporary Arts (LCCA)
is recruiting
five Subject Leads
to join us in
January 2027
, supporting our expanding
February 2027 intake
.
We are seeking experienced academic professionals who can provide academic leadership, drive excellent student outcomes, and support the continued development of our programmes. We have opportunities across both our further and higher education provision:
Opportunities Available
Level 3 Subject Leads (2 positions)
Foundation Year (Business Pathway)
Levels 4 & 5 Subject Leads (3 positions)
FdA Applied Business Management
Hospitality and Event Management
The Role
As a Subject Lead, you will play a key role in shaping the student experience by providing academic leadership for your designated modules. You will be responsible for ensuring high-quality curriculum delivery, maintaining academic standards, and supporting teaching teams to achieve outstanding student outcomes.
Working closely with Course Directors, Module Coordinators, and lecturers, you will lead the development of engaging, industry-relevant learning experiences that prepare students for academic progression and future employment.
Whilst this role does not involve direct line management responsibility, you will act as the academic lead for your subject area, providing guidance, consistency, and leadership across teaching teams.
Key Responsibilities
Academic Leadership
Lead the development and delivery of modules within your subject area, ensuring alignment with programme specifications and sector expectations.
Act as the academic point of contact for lecturers and module teams.
Curriculum Development
Design and maintain high-quality module content, teaching materials, assessment briefs, and VLE resources.
Ensure curriculum content remains current, relevant, and engaging.
Assessment and Feedback
Develop robust assessment strategies and marking criteria.
Support consistency of assessment, moderation, and feedback practices across teaching teams.
Quality Assurance
Contribute to quality enhancement activities and academic governance processes.
Monitor module performance and implement improvements where required.
Student Success
Analyse performance, progression, attendance, and engagement data to enhance student outcomes.
Support initiatives aimed at improving retention, continuation, and achievement.
Team Collaboration
Work collaboratively with academic colleagues to ensure a consistent and high-quality student experience.
Share best practice and contribute to a culture of continuous improvement.
About You
We are looking for passionate educators with strong academic and leadership experience who are committed to delivering an exceptional student experience.
You should be confident leading academic initiatives, supporting colleagues, and using data and insight to drive continuous improvement.
Essential Criteria
Qualifications
A postgraduate qualification or equivalent professional qualification in Business, Management, Hospitality, Events, or a related discipline.
A recognised teaching qualification (PGCertHE, PGCE, DTLLS, Cert Ed, or equivalent).
Fellowship of Advance HE (or willingness to work towards this).
Teaching Experience
Significant teaching experience within the UK education sector, preferably within Higher Education and/or Further Education.
Experience of teaching and assessing students at Level 3 and/or Levels 4 and 5.
Leadership Experience
Proven experience of providing academic leadership, curriculum leadership, module leadership, or programme leadership.
Experience supporting and guiding academic teams to ensure consistent standards and student outcomes.
Academic Quality
Strong understanding of academic quality assurance processes, assessment, moderation, and academic integrity.
Experience using student performance data and quality metrics to inform improvement initiatives.
Communication
Excellent interpersonal, organisational, and stakeholder management skills.
Ability to motivate, influence, and collaborate effectively with academic colleagues.
Desirable
Experience within a widening participation or diverse student environment.
Curriculum development and programme enhancement experience.
Active engagement in professional practice, scholarship, or research.
Experience working within private higher education providers.
Why Join LCCA?
London College of Contemporary Arts (LCCA), part of Global University Systems (GUS), is a dynamic and rapidly growing institution located in the heart of London.
Our diverse student community and industry-focused programmes create an exciting and rewarding environment for ambitious educators who want to make a genuine impact. As we continue to grow, this is an excellent opportunity to help shape the future of our Foundation School and contribute to the success of our students.
Additional Information
Location:
London (Campus-based)
Start Date:
January 2027
Positions Available:
5
Contract Type:
Full-time, Permanent
How to Apply
LCCA is committed to creating an inclusive learning and working environment and welcomes applications from candidates from all backgrounds and experiences.
Recruitment Adjustments
If you require any adjustments to support your application, please contact:
collegedivisionrecruitment@gus.global
Right to Work
Applicants must have the right to work in the UK. Please note that LCCA is currently unable to offer sponsorship for this position.
Location: Porto
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their communities and build a lasting business including: paid memberships, free memberships, community chats, live experiences, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $8 billion+ in revenue generated since Patreon's inception
- 60 million+ free new memberships for fans who may not be ready to pay just yet, and
- 10 million+ fans paying each month for exclusive access to creators' work and community.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Fraud Specialist to support our mission.
This role is based in Porto, Portugal and open to those who are able to be in-office 3 days per week on a hybrid work model.
About the Team
The Fraud Operations Team works with complex customer questions requiring review and problem-solving. This team is involved in deep investigations into fraud-related trends, payment processing, and overall fraud analysis. The team is split between the US and Porto-based teams.
About the Role
- Research and respond to customer contacts regarding issues related to suspicious activities
- Review suspicious accounts using internal and external fraud tools, and take action in accordance with Patreon's policies.
- Independently determine and recommend an appropriate course of action following fraud detection
- Work cross-functionally with our Content Moderation and Product Support teams regarding account suspensions, closures, and other fraud matters.
- Help identify process improvements and contribute to key projects and initiatives.
About You
- 1+ years of professional experience, including 1+ years of customer-facing contact experience
- Fluent in English
- Self-starter who is very comfortable dealing with ambiguity
- Knowledge of, and experience utilizing fraud investigative techniques and practices
- Ability to analyze, summarize, and communicate findings and issues drawn from facts
- Demonstrated ability to forge strong working relationships within and across multiple disciplines
- Highly collaborative, team-oriented, shared-success mindset
- Excellent oral and written communication skills
- Comfortable with performing repetitive tasks
- Basic Zendesk knowledge is a plus
- Basic payment processing experience is a plus
- Basic Excel knowledge is a plus
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accomodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, vacation leave, company holidays and recharge days, lifestyle stipends, learning and development stipends, patronage, parental leave and sick leave, and pension with an employer contribution.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates outside of our office hubs are not expected to meet the same requirements.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: Taguig, National Capital Region
Workplace: Hybrid
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us.
Southeast Asia's fintech moment starts here.
About the Team
Research & Insights is the team that helps Salmon understand its customers, market, and business opportunities. The CX/UX Research team sits within it and works side by side with Product and Design, turning customer evidence into better product decisions.
As Salmon continues to scale, the need for hands-on, in-depth customer understanding grows with it. This team works closely with Product, Design, Marketing, Strategy, and Operations to make sure decisions are informed by real user behavior, not assumptions.
We're looking for curious, hands-on researchers who enjoy getting close to users, uncovering insights, and helping teams act on them.
About the Role
As a CX/UX Researcher, you will expand hands-on research capacity across Salmon's product portfolio. You'll work closely with product designers and PMs to run studies from kickoff to readout, including interviews, usability tests, and journey mapping, and help teams make decisions based on evidence.
This is a hands-on role. You'll run your own fieldwork, recruit participants, moderate sessions, and write reports. You'll also help build the research infrastructure: intake standards, a methods library, and a research repository the whole product team can use.
This is an excellent opportunity for a researcher who wants to see their work shape products used by real customers, and to help build a research function from an early stage.
What You'll Do
Research Planning & Execution
- Plan and run moderated usability tests, in-depth interviews, and quantitative/unmoderated studies
- Own assigned studies end-to-end: recruitment, moderation, analysis, and reporting
- Maintain a research backlog together with the research lead, and align priorities with product and design teams
Participant Recruitment & Fieldwork
- Recruit and screen participants, and manage logistics including panel vendors, screeners, and incentives
- Run virtual and in-person fieldwork and ensure a positive participant experience
- Conduct field research directly with users, which is expected and resourced
Collaboration with Product & Design
- Work closely with product designers and PMs: participate in team rituals, discuss research priorities, and align on study scope and timing
- Facilitate synthesis workshops, insight reviews, and journey mapping sessions with design and product teams
- Negotiate research priorities with stakeholders, and push back when needed
Journey Mapping & Insights Reporting
- Build and maintain customer journey maps for prioritized product areas
- Write clear, decision-ready reports and present findings to product teams
- Drive change based on research: track whether insights are actioned, follow up with teams, and escalate blockers to the research lead
Research Operations
- Contribute to research repository standards, the intake process, and the methods guild
- Help build the processes and tools that make research faster and more reusable across the product team
What Makes You a Strong Fit
- 2+ years in UX research for consumer products
- Track record of running moderated tests and in-depth interviews independently
- Experience facilitating workshops and collaborative sessions with design and product teams
- Ability to discuss and negotiate research priorities with PMs and designers, and comfort pushing back when needed
- Experience creating journey maps, personas, or service blueprints
- Proven ability to drive change based on research: you track whether findings are actioned, not just delivered
- Comfortable operating with limited process; you help build it rather than wait for it
- Clear, concise writing for non-research audiences
- Strong written and verbal communication skills in both English and Filipino/Tagalog
Knowledge & Domain Expertise
Interest or familiarity with:
- UX and customer experience research
- Qualitative and quantitative research methodologies
- Customer journey mapping and service design
- Research operations and repository management
- Evidence-based product decision-making
Bonus
- Experience in credit, lending, payments, or fintech
- Exposure to banking, technology, or consumer-focused industries
- Experience working with panel vendors and research recruitment platforms
Why Join Us?
What We Create
- Modern banking services for millions of Filipinos
- Cutting-edge financial products powered by global best practices and AI
- A licensed neobank on a mission to become a leading fintech company in Southeast Asia
- Backed by $200M+ from ADQ, World Bank Group, and leading global investors
- A company where products are built and launched in months, not years
- A platform with significant opportunities for growth and international expansion
What We Offer
- Work on products used by real customers in a fast-growing Philippine fintech
- Direct access to users, with field research expected and resourced
- A small team where research has visible impact on product decisions
- The chance to help build the research function from an early stage
- Competitive compensation and support for professional development
- Medical insurance and wellness benefits
- A passionate, international team with opportunities for international exposure
- Modern office in Manila, Philippines
- Regular team events and activities
Location: San Francisco, CA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Integrity and Authenticity Policy Manager, you will be responsible for developing, refining, and maintaining policies that prevent the misuse of AI systems for deception, manipulation, and unauthorized monitoring at scale. You will serve as the policy owner for risks related to inauthentic behavior, influence activity, surveillance, and the profiling of individuals and groups, and you will help shape policy frameworks across several areas, including authenticity, information integrity, and privacy and surveillance.
Your initial focus will be on translating the Integrity and Authenticity risk framework into clear, enforceable policies, ensuring policy language addresses emerging threats identified by partner teams, and establishing guidelines that enable consistent enforcement decisions. Many of the most serious harms in this space begin with upstream steps that look routine on their own, such as compiling records about a person, automating account creation, or sorting users by inferred identity. Part of your work will be defining where those steps become prohibited. The role will expand as AI capabilities advance. Safety is core to our mission. You will help ensure our products cannot be used to deceive people at scale, monitor and profile people without their knowledge or consent, or sort and target populations based on sensitive characteristics.
Important context for this role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a sexual, violent, or psychologically disturbing nature, as well as detailed descriptions of privacy violations, surveillance abuses, and deceptive campaigns targeting vulnerable people.
Key responsibilities
Develop and define policy boundaries for covert monitoring, tracking, and surveillance across different contexts, drawing the distinction between malicious behaviors and compliant dual-use scenarios
Write policy guidance on facial recognition, voice cloning, and geolocation inference, specifying which uses require consent and which are prohibited outright
Map the surveillance lifecycle, from target selection and data collection through analysis and covert deployment, and define the policy line at each stage so that interventions can occur early in the chain
Design and oversee evaluations that measure the model's capability to support social media monitoring, people-finding, predictive profiling, and the identification or tracking of specific people, to build, develop and improve safeguards with cross-functional partners to prevent malicious behaviors
Write and refine external-facing Usage Policy language and develop training guidelines, assessment rubrics, and evaluation protocols for enforcement teams, with emphasis on indicators of covert monitoring and population-level targeting
Validate enforcement decisions and automated assessments, provide policy guidance on complex edge cases such as investigative research into surveillance tools, coordinate with civil society, privacy experts, threat intelligence researchers, and academics, and serve as the escalation point for complex integrity and surveillance cases
Minimum qualifications
Working knowledge of how deceptive campaigns and covert monitoring operate in practice, including account networks, bot operations, data aggregation pipelines, and attribution methods
Familiarity with surveillance technologies and their misuse, including social media monitoring tools, people-search services, location tracking, spyware, facial recognition, and open-source intelligence techniques used against individuals
General knowledge of the global regulatory landscape around data protection, privacy, platform regulation, and digital services accountability
Strong policy writing skills, with the ability to translate complex threat frameworks into clear, enforceable guidelines
Experience designing policies and workflows that enable both clear human enforcement decision-making and technical implementation in ML classifiers and detection pipelines
Strong collaboration skills and extensive experience partnering with Engineering, Data Science, Legal, Threat Intelligence, and Policy teams on cross-functional initiatives
Excellent written and verbal communication skills, with the ability to explain deceptive tactics, surveillance methods, and policy rationales to diverse audiences, including non-specialists and policymakers
Preferred qualifications
5+ years of experience in policy development, trust and safety, threat intelligence, or platform integrity, with hands-on work on inauthentic behavior, surveillance-related abuse, or data misuse
Experience in privacy policy, privacy engineering, or data protection work, including familiarity with privacy impact assessments and data minimization principles
Experience in intelligence roles, state-aligned monitoring operations, or covert data collection campaigns
Experience investigating inauthentic networks, covert monitoring, or surveillance abuses at a platform, research organization, or government body
Background in digital forensics, open-source intelligence, or threat attribution
Knowledge of persuasion theory, cognitive biases, and deceptive communication techniques, including social engineering and pretexting methods
Familiarity with human rights and privacy frameworks as they apply to surveillance, including protections for journalists, activists, and marginalized communities
Experience with trust and safety operations involving content moderation evasion, bot detection, or platform scraping enforcement
Experience working with EU institutions, regulatory bodies, or policy organizations on AI governance or digital platform regulation
Experience conducting adversarial testing, red teaming, or vulnerability assessments for AI systems or platforms, particularly for misuse involving monitoring or profiling
Familiarity with generative AI capabilities and an understanding of how LLMs can be used for synthetic personas, social engineering, predictive profiling, or surveillance at scale
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$245,000
—
$285,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States; San Francisco
Workplace: Remote
We are seeking a highly skilled and detail-oriented Policy & Data Quality Specialist to join our team as a Contingent Worker (Contract). The successful candidate will be responsible for training cutting edge AI models that strictly adhere to policies, for ensuring the quality and accuracy of decisions, creating golden sets, calibrating vendor sites, and managing vendor relationships.
This is an excellent opportunity for someone who is passionate about policy analysis and quality assurance to make a meaningful impact on our organization. Experience in content moderation is valuable but not required.
This role will involve exposure to potentially objectionable content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other potential objectionable material i.e. child exploitation, graphic violence, animal abuse, self-injury and other content which may be considered offensive or disturbing.
KEY RESPONSIBILITIES
- Policy & Data Quality Assurance: Review and evaluate decisions made by expert models and vendors to ensure accuracy, consistency, and adherence to policies and guidelines.
- Golden Set Creation: Develop and maintain golden sets of content to test and calibrate expert models and vendor performance, ensuring that they meet our quality standards.
- Vendor Site Calibration: Collaborate with vendor sites to identify areas for improvement, provide feedback, and implement calibration plans to enhance their performance.
- Vendor Management: Build and maintain strong relationships with vendors, providing guidance, support, and performance metrics to ensure they meet our quality expectations.
- Process and Policy Improvement: Identify opportunities to improve policies and processes, workflows, and tools, and collaborate with internal stakeholders to implement changes.
- Data Analysis: Analyze data and metrics to identify trends, patterns, and insights that inform quality assurance strategies and vendor performance.
- Communication: Communicate effectively with internal stakeholders, including operations teams, policy teams, engineering teams and leadership, to ensure alignment and collaboration on quality assurance initiatives.
- Training and Development: Participate in training and development programs to stay up-to-date on policies, procedures, and industry best practices.
REQUIREMENTS
- 4+ years of experience in technology consulting, content moderation, quality assurance, or a related field.
- Strong understanding of policy development, moderation procedures, and guidelines.
- Experience developing evals and golden sets.
- Familiarity with data analysis and reporting tools preferred.
- Strong attention to detail and ability to maintain accuracy in a fast-paced environment.
- Excellent analytical, problem-solving, and communication skills.
- Ability to work independently and collaboratively as part of a team.
- Experience working with vendors or external partners is valuable.
NICE TO HAVE
- Experience with content moderation platforms and tools.
- Knowledge of industry best practices and standards for content moderation and quality assurance.
- Certification in content moderation, developing AI evals, or a related field.
WORKING CONDITIONS:
- This will be a hybrid-role in an office setting.
- Must be able to work in a fast-paced environment with multiple priorities and deadlines.
- This role is expected to encounter and engage with objectionable content
Location: Paris, France; Barcelona, Spain
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🧩 CONTEXT OF THE ROLE
You will be part of the Business Strategy & Operations (BSO) team, whose goal is to
- Define an ambitious strategy to achieve our business objectives and translate this into an actionable plan
- Monitor and explain our performance towards our business objectives
- Enable our Sales and Account Management teams to achieve these business objectives and become the most effective commercial teams in the tech industry (i.e., Sales and AM effectiveness, tools, analytics and training)
Across all these areas we work very closely with the Senior Leadership, the Sales, Account Management and Go-to-Market teams. The scope is Global (France, Belgium, Spain and Canada for the time being).
🎯 YOUR MISSION
You will be owning medium to large scale/complexity projects (depending on your skills and experience) on the Business Planning and Strategy area. These would include:
- Business Strategy
- Work closely with senior business leaders (Business leads, Insurance Lead, Marketing lead, CFO, CEO, etc.) to define Alan’s business plan
- Frame business and resource allocation decisions (e.g. where to accelerate/slow down in terms of segments or products, where to deploy sales and marketing resources, how to optimize for short vs. long term, what are is the impact on metrics such as payback, LTV, CAC)
- Propose adjustments to the plan on a quarterly basis and support Board preparation
- Sales & Account Manager Planning
- Translate the plan into actionable sales & Account Management objectives, ensuring their quality, scalability and accuracy
- Build & improve the infrastructure to track these targets (dashboard, models) hand in hand with the data team
- Performance monitoring & Steering
- Lead or support strategic explorations (e.g. new segment, new distribution models) to frame strategic decisions
- Monitor closely results and execution to gather learnings and adjust where necessary, sharing key learnings with the community and the company on a monthly basis
- Work on transversal topics that allow us to gain insights & better steer the team performance (competition analysis, implementation & monitoring of pricing strategies, ...)
🧐 SKILLS WE ARE LOOKING FOR
We look above all for exceptional people motivated and committed in building one of the most effective Strategy and Planning team.
At least 3 years of experience within either:
- Business strategy, sales strategy & operations, revenue operations or business finance/ strategic finance departments in a B2B company (preferably)
- Management consulting, investment banking or private equity
Critical thinking and problem solving skills:
- Ability to deal effectively with ambiguity, bringing structure to ambiguous areas of opportunity
- Deep analytical rigour, bringing clarity on complex topics through deep insights
- Great Excel skills and moderate SQL knowledge. Experience with AI tools and building moderate to complex flows.
- Ability to handle workload & short turnaround time, with a high degree of adaptability and flexibility, when some topics are top priority for the company
Business sense:
- At ease with B2B operational and financial metrics
- Passion for getting close to the business and Sales/Marketing teams and understanding the operational details of their work, not just the strategic ones
Communication and presence:
- Ability to communicate effectively with senior leadership and align multiple stakeholders in a collaborative way
- Ability to build successful relationships with a broad range of stakeholders across Sales, Marketing, Product and Finance and be seen as a trusted contributor/advisor
- Ability to work well under pressure, with a high degree of adaptability and flexibility
- Great written and oral structure and communication
- Fluency in English (French is a strong plus)
- Being based in (or willing to relocate to) the Paris area or Barcelona
Nice to have
- Experience with BI and visualization tools (Metabase, Tableau) and Salesforce
- Experience in the SaaS/Tech sectors
- Exposure to large sales teams (100+)
For this opportunity, we are aiming to hire within the C1-D level range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our Paris HQ or Barcelona office
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - ****it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
#LI-DNP
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🧩 CONTEXT OF THE ROLE
You will be part of the Business Strategy & Operations (BSO) team, whose goal is to
- Define an ambitious strategy to achieve our business objectives and translate this into an actionable plan
- Monitor and explain our performance towards our business objectives
- Enable our Sales and Account Management teams to achieve these business objectives and become the most effective commercial teams in the tech industry (i.e., Sales and AM effectiveness, tools, analytics and training)
Across all these areas we work very closely with the Senior Leadership, the Sales, Account Management and Go-to-Market teams. The scope is Global (France, Belgium, Spain and Canada for the time being).
🎯 YOUR MISSION
You will be owning medium to large scale/complexity projects (depending on your skills and experience) on the Business Planning and Strategy area. These would include:
- Business Strategy
- Work closely with senior business leaders (Business leads, Insurance Lead, Marketing lead, CFO, CEO, etc.) to define Alan’s business plan
- Frame business and resource allocation decisions (e.g. where to accelerate/slow down in terms of segments or products, where to deploy sales and marketing resources, how to optimize for short vs. long term, what are is the impact on metrics such as payback, LTV, CAC)
- Propose adjustments to the plan on a quarterly basis and support Board preparation
- Sales & Account Manager Planning
- Translate the plan into actionable sales & Account Management objectives, ensuring their quality, scalability and accuracy
- Build & improve the infrastructure to track these targets (dashboard, models) hand in hand with the data team
- Performance monitoring & Steering
- Lead or support strategic explorations (e.g. new segment, new distribution models) to frame strategic decisions
- Monitor closely results and execution to gather learnings and adjust where necessary, sharing key learnings with the community and the company on a monthly basis
- Work on transversal topics that allow us to gain insights & better steer the team performance (competition analysis, implementation & monitoring of pricing strategies, ...)
🧐 SKILLS WE ARE LOOKING FOR
We look above all for exceptional people motivated and committed in building one of the most effective Strategy and Planning team.
At least 3 years of experience within either:
- Business strategy, sales strategy & operations, revenue operations or business finance/ strategic finance departments in a B2B company (preferably)
- Management consulting, investment banking or private equity
Critical thinking and problem solving skills:
- Ability to deal effectively with ambiguity, bringing structure to ambiguous areas of opportunity
- Deep analytical rigour, bringing clarity on complex topics through deep insights
- Great Excel skills and moderate SQL knowledge. Experience with AI tools and building moderate to complex flows.
- Ability to handle workload & short turnaround time, with a high degree of adaptability and flexibility, when some topics are top priority for the company
Business sense:
- At ease with B2B operational and financial metrics
- Passion for getting close to the business and Sales/Marketing teams and understanding the operational details of their work, not just the strategic ones
Communication and presence:
- Ability to communicate effectively with senior leadership and align multiple stakeholders in a collaborative way
- Ability to build successful relationships with a broad range of stakeholders across Sales, Marketing, Product and Finance and be seen as a trusted contributor/advisor
- Ability to work well under pressure, with a high degree of adaptability and flexibility
- Great written and oral structure and communication
- Fluency in English (French is a strong plus)
- Being based in (or willing to relocate to) the Paris or Barcelona area
Nice to have
- Experience with BI and visualization tools (Metabase, Tableau) and Salesforce
- Experience in the SaaS/Tech sectors
- Exposure to large sales teams (100+)
For this opportunity, we are aiming to hire within the C1-D level range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our Paris HQ or Barcelona office
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - ****it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Help us build the next generation of authentication services at GitLab. As a Senior Backend Engineer on the Authentication team, you'll build authentication features across the Rails monolith and GATE. GATE is our new service for issuing and validating tokens and managing identities, designed to support every GitLab deployment model.
You'll expand authentication mechanisms, including support for identities used by artificial intelligence (AI) agents. You'll also help keep GitLab and its customers secure by building access management tooling and addressing vulnerabilities reported through our HackerOne program.
GATE will become the foundation for token issuance, validation, and identity services across GitLab.com multi-tenant software as a service (SaaS), Self-Managed, Dedicated, and air-gapped environments. Your work will affect core components that customers, users, and GitLab teams rely on.
Some of our projects include:
Building GATE as the centralized service for token issuance and validation
Consolidating tokens and migrating authentication paths out of the Rails monolith
Building passkeys and passwordless authentication
Developing composite identities that combine machine and human authorization for AI
Improving service accounts and secure automation
Enhancing Security Assertion Markup Language (SAML), Lightweight Directory Access Protocol (LDAP), OpenID Connect (OIDC), and System for Cross-domain Identity Management (SCIM) capabilities for automated user provisioning and single sign-on (SSO)
What you'll do
Shape the roadmap for GATE and GitLab's authentication services with the team.
Design and implement token issuance, validation, and identity services in Go and Ruby across the Rails monolith and GATE, including new authentication mechanisms such as Workload Identity Federation.
Migrate authentication and token management paths from the monolith into GATE while maintaining reliability across all deployment models.
Build authentication mechanisms from the ground up, such as Workload Identity Federation.
Strengthen security for users and organizations through access management tooling and by addressing vulnerabilities reported through our HackerOne program.
Define and improve standards for style, maintainability, and engineering practices in a high-scale environment, and advocate for them through code review.
Communicate publicly about GitLab initiatives, projects, and contributions from people not working for GitLab Inc. Reflect GitLab's values in these communications.
Ship moderately sized features and improvements with moderate guidance and support from other team members, and collaborate on larger projects, including the build-out of GATE.
Participate in the maintainer trainee program at your own comfortable pace while working toward becoming a project maintainer.
What you'll bring
Professional experience with Go and/or Ruby in scaling or mission-critical SaaS products.
Familiarity with authentication and authorization technologies or techniques, such as OAuth, OIDC, SAML, SSO, SCIM, LDAP, JSON Web Tokens (JWTs), role-based access control (RBAC), or identity and access management (IAM).
Knowledge of token systems, cryptographic signing, and key management.
Experience building or contributing to a service from concept to production, including proposal, discussion, and execution.
Proficiency in written and verbal English, with the ability to communicate complex problems and solutions clearly in a remote, largely asynchronous work environment.
Experience diagnosing, preventing, and resolving performance and optimization problems.
Experience working in an iterative software development process, managing your work effectively, staying organized, and following through on priorities.
About the team
Our mission is to empower GitLab system administrators with the toolkit they need to create their desired balance of security and accessibility for their GitLab experience.
Authentication is the first impression a new customer has when they configure a new GitLab instance. We aim to make it as seamless as possible, from that first login to onboarding users and managing security rules for their instance in a secure, flexible, and scalable way.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: United Kingdom; Dublin; Tokyo; United States; New York; Los Angeles; Poland; London; Boston; San Francisco; Washington, D.C.
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
WHAT YOU’LL DO
- Build safety systems: Design, develop, and scale automated moderation systems, abuse detection capabilities, and guardrails for AI agents across ElevenLabs’ products.
- Respond to emerging threats: Partner closely with the Investigations team to identify emerging abuse patterns, understand evolving threats, and continuously improve existing safety systems, detection mechanisms, and guardrails to address new risks.
- Own production infrastructure: Build and maintain a growing ecosystem of internal safety services, taking ownership of their architecture, deployment, reliability, monitoring, and ongoing operation.
- Bring ML models into production: Partner closely with ML engineers to deploy and integrate fine-tuned and proprietary ML models into production safety systems, ensuring they operate reliably and efficiently at scale.
- Build end-to-end solutions: Develop backend services, APIs, internal tools, and user-facing interfaces that enable effective moderation, safety operations, and policy enforcement.
- Collaborate across teams: Work closely with Product, Legal, and Safety Policy teams to translate business, regulatory, and policy requirements into scalable engineering solutions.
- Product: Understand and navigate the tradeoffs between product growth, user experience, and platform safety.
- Legal: Translate legal and regulatory requirements into practical, scalable safety systems.
- Safety Policy: Collaborate on how safety policies are implemented technically, while helping inform policy decisions through an understanding of engineering capabilities and constraints.
- Shape our technical direction: Contribute to architectural decisions and help define how our safety infrastructure evolves as our products, users, and safety challenges grow.
REQUIREMENTS
- 5+ years of software engineering experience building and operating production systems.
- Strong backend engineering experience, including designing APIs, working with databases, and building scalable services.
- Proficiency in Python and experience with modern backend frameworks.
- Experience building and maintaining distributed systems and cloud-based applications.
- Comfortable owning systems end to end, from technical design and implementation through deployment, monitoring, and ongoing maintenance.
- Experience working across different parts of the stack, with the ability to build internal tools or frontend interfaces when needed.
- Strong problem-solving skills and an ability to navigate ambiguous requirements and make pragmatic engineering decisions.
- Ability to collaborate effectively with engineers and non-technical stakeholders across different functions.
BONUS
- Experience building Trust & Safety, content moderation, fraud detection, or abuse prevention systems.
- Experience building guardrails or safety infrastructure for AI agents and LLM-based applications.
- Experience deploying and integrating ML models into production applications.
- Familiarity with Kubernetes, Docker, CI/CD pipelines, and cloud infrastructure (AWS/GCP).
- Experience with monitoring and observability tools such as Prometheus and Grafana.
- Experience with React or other modern frontend frameworks.
- Experience with real-time data processing, event-driven architectures, or technologies such as Kafka and Redis.
LOCATION
This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw.
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Anywhere in France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐ THE ROLE
Health is one of the most searched, shared and talked-about topics online. Millions of people scroll every day looking for answers about their sleep, their stress or their kids' fever. And yet, no brand owns that conversation. We want Alan to be the health voice people actually want to follow.
As Social Media & Content Specialist , you'll be the owner of Alan's organic social presence in France (Instagram, LinkedIn, YouTube…)
You'll join the Brand team and work side by side with an experienced content editorial team
WHAT YOU’LL OWN
- The France editorial line. Build and run the editorial calendar, content pillars (prevention, health tips, product, employer brand…) and posting cadence for each platform. Work with Brand, Product Marketing, Medical and Growth teams to pull the best stories, data and expertise from across Alan, and turn them into content.
- Content creation. Create and ship social-first content yourself, every week: short videos (Reels, Shorts), carousels, statics and copy-led LinkedIn posts. You write the hooks, the scripts and the captions, you edit the videos and you design the visuals. You adapt each piece to its platform rather than posting the same thing everywhere.
- Alan's voice on social. Define how Alan sounds on social: credible on health, but human, useful and sometimes funny. Spot the news, trends and formats worth jumping on, and react at the right moment, in the right tone.
- Alan's big moments. Plan and run the social side of brand campaigns, product launches and events, from the idea to the publication, so that every major moment gets the reach it deserves.
- Community. Reply to comments and messages, moderate, spark conversations, and collaborate with Alan experts (doctors, psychologists…), employees and creators to grow an engaged audience.
- Performance. Follow the analytics, run regular test-and-learn on formats, hooks and timing, and share a simple monthly review with the team. Work with Growth and Data to track what social brings to Alan (traffic, awareness, audience quality).
- AI in the creative and distribution process. Use AI tools to create more, faster and better, and help us shape how AI fits into our content production and distribution workflow, with the support of our engineers.
WHO WE’RE LOOKING FOR
- You create. You still open the tools yourself (CapCut, Premiere, Figma, Canva, AI tools…) and love making content. You don't brief others to do it for you.
- You live and breathe social. You get the trends, the memes and the codes of each platform, and you know when (and when not) to jump in.
- You have taste and a pen. You write sharp, punchy copy and can tell a strong idea from a weak one.
- You take ownership. You go and get the information you need, make decisions, ship at the right moment and follow through.
- You're data-minded. You care about what a post changed, not just the likes, and use the numbers to decide what's next.
- You're scrappy and curious. You make great content, and you're always testing new formats, platform features and tools.
- You collaborate. You make it easy and fun for people across Alan to contribute to social, and you're energised by a blank page.
REQUIREMENTS FOR THE ROLE
You may be a great fit if you’ve:
- 2–5 years of hands-on social media experience (brand, media or agency side), with at least one account you owned or co-owned
- A portfolio of content you created yourself, across formats (short video, carousels, copy)
- Experience on at least two of Instagram, YouTube and LinkedIn
- French fluent level, with flawless written French: most of the content will be in French
- Advanced written and verbal communication skills in English
- Spanish or Dutch is a plus, given Alan's presence in Spain and Belgium
- Based in France
For this opportunity, we are aiming to hire within the B1-C1 level range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz.
- All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Generous transit benefit
- Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
ГибридseniorTimezone Anchor: Based in Canada to deliver seamless, sustainable timezone coverage for our North American enterprise customers alongside our Italy-based engineering team
УдалённоCluj-Napoca, Romania
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УдалённоEuropean Union; Latvia; Slovakia; Croatia; Czech Republic; Romania; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; Lithuania; Greece; Serbia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
ОфисleadLondon, United Kingdom; LCCA is committed to creating an inclusive learning and working environment and welcomes applications from candidates from all backgrounds and experiences
Porto; For remote employees located outside CA and NY, salary may vary based on location and local market conditions
ГибридГеография найма не уточнена
География найма не уточнена
УдалённоUnited States; San Francisco
Paris, France; Barcelona, Spain
ГибридParis, France
seniorBangalore, India
УдалённоUnited Kingdom; Dublin; Tokyo; United States; New York; Los Angeles; Poland; London; Boston; San Francisco; Washington, D.C.
ГибридГеография найма не уточнена
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