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Location: United States (Remote) Workplace: Remote About Teleport Don't wait for the future of infrastructure. Be part of it. Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence. Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world. As a member of the Teleport Customer Solutions Team, you will own the full post-sales lifecycle for a portfolio of strategic customers: implementation, technical support, ongoing business reviews, and identifying expansion opportunities. You will be responsible for implementing, supporting, evangelizing, and expanding Teleport at our top customers, and dedicated to proactively driving adoption so that they achieve the maximum value from all Teleport products and solutions. This is a deeply technical role. Many of our customers run Teleport on Kubernetes, and you will be expected to operate comfortably at the cluster level: designing and deploying Teleport in customer environments, troubleshooting failing workloads, and debugging access, networking, and certificate issues alongside customer engineers. You will work directly with customers to design solution architecture, deploy and configure Teleport hands-on, share implementation best practices, triage and debug technical issues, develop and maintain training programs, evangelize the solution to a wider customer organization, and plan and assist with enterprise-wide rollouts. You will act as a customer champion within Teleport and help prioritize product feedback by working with the Product team. As a Senior Customer Success Engineer, you will be the primary lead for identifying and providing initial triage of technical blockers via shared chat, ticket, and meetings. As our company grows and we launch new offerings, the requirements of this position may shift. You should be comfortable with change and have an interest in continually learning and advancing your skillset. What you’ll bring - Deep, hands-on Kubernetes experience. You have built clusters with kubeadm (not just managed services), configured RBAC and certificate-based user access, and debugged failing workloads, networking, and control-plane issues. CKA certification is strongly preferred; CKAD is a plus. - Experience with cert-manager and TLS certificate management, Helm, and GitOps tooling (ArgoCD or Flux) - Demonstrable experience with the following security principles and technologies: SSH, PKI, 2FA, SSO (SAML, OIDC), and RBAC - Linux administration skills - Hands-on experience with one of the major public cloud providers: AWS, GCP, or Azure (certifications are a plus) - 8+ years of experience in customer-facing software onboarding, software services, solution architecting, or system administration roles - Exceptional hands-on troubleshooting, testing, and debugging skills, with the tenacity to identify and resolve technical issues as they arise - Outstanding soft skills and excellent verbal and written communication - Project management experience and the ability to handle multiple clients simultaneously What you’ll be doing - Design solution architecture for Teleport in customer environments - Deploy and configure Teleport in customer environments, including Kubernetes-based deployments, and communicate implementation best practices to the customer - Act as the point person for technical issues, troubleshooting Kubernetes-based customer environments (cluster, networking, certificate, and access issues) and escalating high-complexity cases to Engineering - Work closely with Sales and Product to identify customer needs tied to tangible upsell and cross-sell opportunities - Plan and deliver Quarterly Business Reviews for customers, drive adoption within the customer organization, and plan and assist with enterprise-wide rollouts of Teleport - Develop, maintain, and deliver customized training, and evangelize the solution to a wider customer organization - Maintain strong working relationships with key client stakeholders and expand those relationships into other parts of the organization - Document each customer’s business goals and challenges to align Teleport with the most value possible - Serve as a subject matter expert on existing and upcoming Teleport solutions for customers and teammates, staying up to date on the latest releases - Collaborate with Sales and Product to provide valuable feedback for product improvement - Support our broader customer base seeking new solutions and best practice recommendations Our interview process Our interview process includes a hands-on technical assessment. You will build a kubeadm Kubernetes cluster, configure RBAC with certificate-based user access, deploy an application, present your design and its tradeoffs, and work through live Kubernetes troubleshooting scenarios. Candidates should be comfortable operating Kubernetes at this level without relying on managed-service abstractions. You are welcome to use AI tools for the take-home portion, with full disclosure of how they were used. Why Teleport You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for. Remote-first and globally distributed, we're genuinely passionate about what we're building. The Benefits At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career. - Extensive health coverage - Annual expense budget - Rest and recovery policies that maximize your ability to recharge - Investment in your future with retirement savings plans - Professional development opportunities Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law. Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/

Location: San Francisco; New York Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases. Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with: - $10 billion+ generated by creators since Patreon's inception - 100 million+ free memberships for fans who may not be ready to pay just yet, and - 25 million+ paid memberships on Patreon today. We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Director of Platform Engineering to support our mission. This role is based in New York or San Francisco and open to those who are able to be in-office 2 days per week on a hybrid work model. About the Team We’re looking for a Director of Platform Engineering to lead the teams responsible for the core infrastructure and platform services that power Patreon’s product and ecosystem. This role is ideal for a senior engineering leader who has: - Scaled a consumer, UGC, or marketplace platform to millions of users - Led infrastructure and/or platform teams supporting product engineering at scale - Operated in environments with high availability, bursty traffic, and complex distributed systems You’ll partner closely with Product, Security, Data, and Product Engineering leaders to ensure Patreon’s platform is reliable, scalable, and developer-friendly. About the Role - Lead and grow multiple Platform & Infrastructure Engineering teams, including backend services, APIs, developer platforms, and reliability foundations and AI enablement - Own the technical strategy and roadmap for scaling Patreon’s platform as usage, content, and integrations grow - Drive platform initiatives across: - Core backend services & APIs - Service reliability, availability, and performance - Platform scalability and capacity planning - Internal developer tooling and productivity - Partner with product engineering teams to enable faster feature delivery while maintaining platform stability - Establish strong operational excellence (on-call, incident response, SLAs, SLOs) - Hire, develop, and mentor senior engineering managers and technical leaders - Communicate clearly with executives and cross-functional partners about risks, tradeoffs, and platform investments About You Required: - 10+ years of engineering experience with 5+ years in engineering management - Experience leading platform, infrastructure, or foundational backend teams - Proven track record scaling a consumer product, UGC platform, or marketplace to millions of users - Strong background in distributed systems, APIs, and service-oriented architectures - Experience operating production systems with high availability and performance requirements Preferred: - Background in developer platforms, internal tooling, or platform abstractions - Familiarity with cloud infrastructure (AWS/GCP), data pipelines, and event-driven systems - Experience leading through major architectural transitions or scale inflection points About Patreon Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts: - Put Creators First | They’re the reason we’re here. When creators win, we win. - Build with Craft | We sign our name to every deliverable, just like the creators we serve. - Make it Happen | We don’t quit. We learn and deliver. - Win Together | We grow as individuals. We win as a team. We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you. Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon. Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching. Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements. At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role. The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions. Patreon reserves the right to modify or update compensation and benefits at any time.

Location: Belgrade, Remote Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. About the role We're looking for a Senior Product Designer to own the B2C customer journey inside the Tabby app. Different product teams build different products — Tabby Card, Tabby Cash, BNPL — and they often do it apart from each other. The experience is not always consistent or whole. Your mission is to look at the product the way one customer does, and make it feel like one ecosystem. The B2C Life Cycle team owns that journey. In practice, that means activation: onboarding, communicating the value of each product, activating financial products, and getting the customer to a first transaction. After that, you design how we keep explaining the value so people come back and keep transacting. You will also work on the subscription and help develop the Tabby+ model. Why join A rare brief: own how a customer experiences the whole app, not one feature inside one team Concrete problems with visible impact — first transaction, return, and a subscription people choose to keep A strong cross-functional team — product, research, content, and engineering — all invested in quality What you will be doing Look across consumer products and design the experience as one customer journey, so Tabby feels consistent and whole Design onboarding that explains the value of the products in plain language and gets a new customer oriented Design activation of financial products — Tabby Card, Tabby Cash, and BNPL — through to the first transaction Design the moments and communication that bring people back after the first transaction and keep them transacting Shape the subscription experience and help grow s part of the same journey Work with product teams that ship on their own, and hold the seams between their products so the customer does not feel the org chart Work closely with your Product Manager to unpack the problem and turn it into a design that serves both the customer and the business Collaborate with UX Researchers to validate assumptions, and with a UX Writer to make the value of each product clear Partner with engineering throughout delivery and own the quality of what ships to production What you will need 5+ years of product design experience, with meaningful time on consumer products at scale Strong systems thinking: you can hold several products in one journey, including states, edge cases, and the handoff from one product to the next Ability to simplify: you can take a fragmented, multi-product experience and make it feel like one product a person can move through Strong product thinking: you understand business goals and customer needs equally well, and you know how to balance them A portfolio showing end-to-end ownership, from problem framing to polished, production-ready UI Experience working in cross-functional teams with product managers, researchers, writers, and engineers High craft standards and real care for what reaches users You know how to optimize your workflow with AI tools and use them to work faster and smarter Nice to have Experience with fintech, consumer finance, subscriptions, or lifecycle work: onboarding, activation, retention Experience designing across several products that have to feel like one Experience with growth mechanics: first transaction, habit, and return Experience contributing to or working within a design system Benefits We hire candidates based within four hours of Dubai time , with remote work available in eligible locations. Depending on your circumstances, we can also discuss an individual relocation plan to our hubs in Armenia, Georgia, Serbia, Poland, and Spain. What you can expect Flexible working hours, coordinated with your team and the needs of your role. Autonomy and responsibility from day one. Opportunities to grow through the quality and impact of your work. Participation in our employee stock option program. We’re committed to an inclusive, high-performing workplace where people from different backgrounds have the support to grow and achieve their goals. If this sounds like the right opportunity for you, we’d love to hear from you.

Location: Canada, Vancouver, BC Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE We are looking for a Senior Prototype Engineer to drive the development, assembly, integration, and validation of advanced humanoid robotic systems, with a particular focus on robotic hands, arms, end-effectors, and complex electromechanical mechanisms. This role combines deep hands-on engineering expertise with proven technical leadership and team management experience. You will take ownership of complex prototype development activities, guide engineering execution, and work closely with Mechanical, Electrical, Embedded Software, and Controls teams to transform innovative designs into reliable, high-performance robotic systems. We are looking for someone who has successfully led and developed technical teams, established efficient prototyping processes, and delivered complex hardware projects in fast-moving engineering environments. As our Vancouver robotics operations continue to grow, this position offers the opportunity to progress into a broader technical leadership role, helping shape our prototyping capabilities, engineering standards, and team development. Your work will directly influence the technical quality, development speed, and scalability of Humanoid's next-generation robotic platforms. WHAT MAKES THIS ROLE EXCITING - Take ownership of complex humanoid robot prototyping, including dexterous hands, arms, actuators, and advanced electromechanical assemblies. - Combine hands-on engineering with technical leadership, guiding complex prototype development from concept through validation. - Apply your previous team management and mentoring experience to strengthen engineering execution and build effective prototyping practices. - Solve challenging problems in robotic manipulation, precision actuation, sensor integration, and hardware-software interaction. - Collaborate with a multidisciplinary robotics team spanning mechanical, electrical, embedded software, and controls. - Play a key role in scaling Humanoid's prototyping capabilities, with potential to grow into a broader team leadership position. WHAT YOU’LL DO - Lead the development, assembly, integration, and commissioning of complex robotic prototypes, including hands, arms, end-effectors, actuators, sensors, and electromechanical subsystems. - Take ownership of prototype development from initial build through calibration, testing, debugging, validation, and design iteration. - Provide technical leadership and direction to engineers and technicians, helping establish priorities, resolve engineering challenges, and maintain execution quality. - Apply previous team management experience to mentor technical team members, develop capabilities, and establish effective engineering workflows. - Coordinate prototype development activities, ensuring clear technical priorities, efficient resource allocation, and alignment with engineering milestones. - Drive advanced hardware troubleshooting, root-cause analysis, and failure investigation across mechanical, electrical, and embedded systems. - Oversee the integration, calibration, and performance optimization of actuators, encoders, force/torque sensors, tactile sensors, and robotic control interfaces. - Partner with Mechanical, Electrical, Embedded Software, and Controls teams to identify design limitations, integration risks, and opportunities for performance improvement. - Lead and contribute to technical design reviews, providing practical engineering feedback on assembly, reliability, serviceability, and manufacturability. - Establish and improve prototype assembly procedures, integration workflows, testing methodologies, and validation standards. - Drive rapid prototyping and engineering iteration, ensuring timely resolution of technical blockers and efficient development cycles. - Support system-level testing, performance characterization, reliability assessments, and prototype-to-production transitions. - Develop and maintain technical documentation, including assembly instructions, test procedures, troubleshooting guides, SOPs, and engineering reports. - Collaborate with engineering and program leadership to plan prototype builds, track technical progress, manage risks, and communicate development priorities. - Work closely with teams across Vancouver, London, and Boston, supporting cross-site integration and technical collaboration. - Promote a safe, organized, and efficient prototyping environment, maintaining appropriate tools, equipment, and engineering practices. WE’RE LOOKING FOR - 10+ years of professional experience in robotics prototyping, mechatronics, electromechanical integration, or advanced robotic hardware development. - 5+ years of proven track record directing technician groups within a dynamic research and development setting. - Demonstrated experience mentoring, developing, and coordinating technical team members, with the ability to establish priorities and drive engineering execution. - Bachelor's or Master's degree in Robotics, Mechatronics, Mechanical Engineering, Electrical Engineering, or a related technical discipline, or equivalent practical engineering experience. - Strong hands-on experience building, integrating, testing, and troubleshooting complex robotic or electromechanical systems. - Proven track record of taking complex hardware prototypes from concept through integration, commissioning, validation, and delivery. - Deep understanding of precision mechanical assemblies, actuators, motors, sensors, wiring, and embedded hardware interfaces. - Experience with fine-pitch soldering, precision wiring, cable assemblies, connectors, and electrical integration. - Strong knowledge of actuator commissioning, sensor calibration, motor control interfaces, and robotic system testing. - Ability to interpret mechanical drawings, electrical schematics, wiring diagrams, and engineering documentation. - Experience using laboratory and diagnostic equipment, including oscilloscopes, multimeters, power supplies, and precision measurement instruments. - Demonstrated ability to lead complex troubleshooting, root-cause analysis, and engineering problem-solving activities. - Experience establishing or improving prototype assembly, integration, testing, and validation processes. - Strong project coordination skills, including technical planning, resource prioritization, risk management, and cross-functional execution. - Excellent communication skills, with the ability to collaborate effectively with engineering teams, technical leadership, and program stakeholders. - Ability to balance hands-on technical involvement with broader engineering leadership responsibilities in a fast-paced R&D environment. BONUS QUALIFICATIONS - Experience developing humanoid robots, dexterous robotic hands, robotic arms, or advanced manipulation systems. - Previous experience building, scaling, or managing a robotics prototyping, integration, or hardware development team. - Experience with multi-DoF robotic mechanisms, precision actuators, transmissions, and complex joint assemblies. - Experience with tactile sensors, force/torque sensors, encoders, IMUs, and robotic sensing technologies. - Knowledge of motor control systems, drive tuning, actuator performance analysis, EtherCAT, or CAN communication protocols. - Experience with rapid prototyping and fabrication, including FDM/SLA 3D printing, CNC machining, and laser cutting. - Familiarity with SolidWorks or similar CAD tools and the ability to perform mechanical design modifications. - Experience using Python, ROS/ROS2, or other tools for robotic hardware testing, calibration, or automation. - Experience developing automated test setups, hardware validation infrastructure, or data acquisition systems. - Experience supporting hardware NPI, prototype-to-production transitions, or low-volume robotic manufacturing. - Background in robotics, autonomous systems, aerospace, automotive, or advanced hardware startups. WHAT WE OFFER - Comprehensive extended health benefits starting on your first day, including fully paid medical and dental, virtual care, employee and family assistance, and worldwide emergency medical support. - Meaningful time off to rest and recharge: 23 days of annual leave (accrued), 15 days of paid sick leave, and paid company holidays. - Paid end-of-year shutdown: annual company-wide holiday closure spanning Christmas through New Year’s Day. - Competitive equity: stock options with meaningful upside as we scale. - Free daily catered lunch, snacks, and drinks in‑office. - Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics. - Freedom to influence the product and own key initiatives.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As Senior Director, Global Total Rewards, you’ll lead the strategy and delivery of compensation, equity, benefits, and related programs across a global technology organization. You’ll guide an approximately eight-person team, partner with senior leaders and cross-functional stakeholders, and help build scalable, equitable programs that support 1Password’s mission to make it safe for everyone to access the information they need. How we’re using AI today On the People team, we’re using AI intentionally and responsibly as part of how our work gets done. We’re building a shared foundation of AI confidence and capability with the belief that innovation happens best when we learn and experiment together. From drafting communications and synthesizing feedback to automating workflows across the employee lifecycle, we’re embedding AI into our day-to-day operations and the way we collaborate cross-functionally, helping us move quickly and create space for the human moments that matter most. This is a remote opportunity within Canada and the US. What we're looking for: • Extensive senior-level experience leading global Total Rewards programs, including compensation, equity, benefits, retirement, and executive compensation. • Experience guiding Total Rewards strategy and operations through significant organizational growth, evolving governance requirements, or preparation for an initial public offering (IPO) and public-company operations. • Strong experience advising executives, Compensation Committees, and Boards, with the ability to translate complex analysis into clear recommendations and decisions. • Deep knowledge of equity strategy and governance, including equity ranges, grant programs, refresh programs, share-pool planning, dilution forecasting, and compensation governance. • Experience building or evolving job architecture, career levels, pay bands, geographic frameworks, and pay equity practices across multiple markets. • Experience leading or sponsoring large-scale human resources information systems (HRIS), payroll, compensation technology, or enterprise program implementations, including data migration, integrations, testing, controls, and adoption. • Experience using artificial intelligence (AI), automation, analytics, or scenario modeling to improve Total Rewards insights, scalability, controls, and employee experience. What you can expect: • Lead a global Total Rewards strategy that supports business priorities and attracts, rewards, and retains talent across technology, cybersecurity, and other critical areas. • Lead, coach, and develop a global team while fostering clear communication, effective collaboration, accountability, and thoughtful change management. • Strengthen governance, controls, documentation, data integrity, and operating practices to support scalable and compliant Total Rewards programs. • Define the future Total Rewards technology and data ecosystem, including optimization of platforms such as Pave and responsible use of AI, automation, analytics, and self-service capabilities. • Partner with executive leadership, Finance, Legal, and external advisors on executive compensation strategy, market analysis, incentive design, and Compensation Committee materials. • Oversee equity strategy, global compensation programs, job architecture, career levels, geographic differentials, pay structures, and pay equity initiatives. • Set the strategic direction for global benefits, retirement, leave, accommodations, and wellbeing programs while supporting international expansion, acquisitions, audits, regulatory requirements, and operational improvements. USA-based roles only: The annual base salary for this role is between $230,000 USD and $345,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $191,000 CAD and $287,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:   🏝 Generous PTO policy - accrue 2.08 days per month 💖 Company-wide wellness days (1 per quarter) 🌎 Employee-led inclusion and belonging programs and ERGs 🏠 Remote-first environment 🏆 Peer-to-peer recognition through Bonusly You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Director, Legal - Global Privacy & Data Counsel San Mateo, CA | Hybrid - 2+ days per week in our San Mateo office Full relocation assistance available for qualified candidates Role Summary: Leading SIE’s Global Legal Privacy program, you will play a pivotal role in shaping and advancing this function, which is central to our mission as a data-driven technology and entertainment company. You will develop, implement, and maintain comprehensive privacy policies, procedures, and practices that reflect industry best practices, comply with applicable data protection laws and regulations, and support SIE’s business objectives. Working collaboratively with teams around the world, you will help embed strong data privacy stewardship across the organization through your leadership, passion, and expertise. What You’ll Be Doing: Lead the Privacy Team: Lead a team of professionals spanning legal, operations and compliance, and data governance. Provide strong leadership to build a well-functioning team. Privacy Program Development: Design, implement, and evolve a robust and forward-thinking privacy program tailored to the specific needs of SIE’s multi-faceted, data-driven business. Provide senior leadership in communicating company's vision, strategy, and objectives for data privacy and data husbandry to stakeholders across SIE. Regulatory Compliance: Stay up to date with evolving global privacy laws and regulations, including GDPR, CCPA, and other regional data protection requirements. Ensure the company's policies and practices remain compliant with the changing legal landscape. Privacy by Design: Advocate privacy-by-design principles and ensure that privacy considerations are integrated into the development of new products, services, and technologies, working closely with product counselors, product managers, business function leaders and SIE’s ESG team. Privacy Policies and Procedures: Create and review privacy policies, notices, consent forms, and related documentation to ensure transparency and compliance with relevant data protection laws. Collaborate with Legal, Compliance, and other teams to disseminate these policies throughout the organization and to customers. Employee Training and Awareness: Conduct privacy training programs for employees and management to promote a privacy-aware culture. Foster awareness of privacy responsibilities and best practices throughout the organization. Vendor Management: Develop and evolve SIE’s processes to assess the privacy practices of vendors and third-party partners to ensure that data processing agreements and contracts comply with privacy and SIE’s Information Security requirements. Privacy Impact Assessments: Oversee the conduct of privacy impact assessments (PIAs) to identify and mitigate privacy risks associated with the company's data processing activities. Incident Response: Develop and maintain an effective incident response plan for privacy breaches. Coordinate with the Incident Response team to manage and mitigate privacy incidents and associated risks. Reporting and Accountability: Provide regular reports on the status of the privacy program to executive leadership and the board of directors. Be a focal point of contact for privacy-related inquiries from regulators and customers. What We’re Looking For: Juris doctor degree; bachelor or advanced degree in computer science, information technology, or a related field. An advanced degree is a plus. 20+ years of legal experience and 10+ years proven experience in a senior privacy leadership role, preferably as a Chief Privacy Officer or Privacy Officer, within a data-driven technology company or relevant industry. In-depth knowledge of global privacy laws and regulations, such as GDPR, CCPA, and other regional frameworks. Broad knowledge of emerging requires in the APAC region a strong plus. Demonstrated ability to design and implement comprehensive privacy programs that align with industry best practices, laws and regulations and data use requirements typical of a company like SIE. Experience in building an incident response process with partnership with the CISO or similar function; experience managing privacy incidents. Experience conducting privacy impact assessments and building processes for such assessments that will easily scale. Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization. Strong leadership qualities, with the ability to influence and drive change in a collaborative environment. Privacy-related certifications such as CIPP, CIPM, CIPT, or other relevant certifications are highly desirable. #LI-SF1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $302,400 — $453,600 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Philippines Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. LEAP Program Description Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries. The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country. About the Position The Financial Management and Operational Efficiency Advisor will provide strategic and technical assistance to the Department of Health (DOH), particularly the Office of the Secretary, to strengthen financial management and operational efficiency across DOH-managed hospitals. The Advisor will support DOH efforts to standardize financial reporting practices, strengthen financial evaluation of capital expenditures (CAPEX), and identify systemic financial and operational bottlenecks affecting hospital performance. The position will provide technical assistance in developing financial reporting frameworks and analytical tools, assessing capital investments, and identifying opportunities to improve revenue cycle management, pharmaceutical inventory management, and hospital operating efficiency. The position will also support relevant health systems strengthening priorities under U.S.-Philippines bilateral health cooperation, including the Development Objective Agreement – Improved Health for Underserved Filipinos (DOAg-IHUF) and the Strategic Objective Agreement (SOAG) on Advancing Integrated and Sustainable Health Systems in the Philippines, as appropriate. The Advisor will work closely with the Office of the Secretary, relevant DOH central offices, DOH-managed hospitals, finance and administrative units, and other stakeholders involved in health financing, hospital management, capital investment, and health service delivery. The Advisor will support the DOH in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives. Responsibilities The Financial Management and Operational Efficiency Advisor will provide strategic and technical support to strengthen financial management, capital investment evaluation, and operational efficiency across DOH-managed hospitals. Key responsibilities include: Assess existing financial reporting and management practices across selected DOH-managed hospitals and identify opportunities for greater standardization and efficiency. Support the development of standardized financial reporting frameworks, templates, dashboards, and analytical tools for use by DOH and DOH-managed hospitals. Provide technical assistance in strengthening financial evaluation and prioritization of capital investments, including hospital facility expansion, medical equipment, and digital infrastructure investments. Support the development and application of financial and other analytical approaches to assess proposed capital investments and inform management decision-making. Assess financial and operational bottlenecks affecting hospital performance, including revenue cycle management, pharmaceutical inventory management, and facility operating costs. Develop practical recommendations and improvement strategies to address identified financial and operational inefficiencies. Support coordination among relevant DOH offices, DOH-managed hospitals, the U.S. Government, and other stakeholders involved in health financing and hospital management. Prepare financial analyses, executive briefings, technical reports, presentations, and other decision-support materials for DOH leadership. Perform other related functions within the scope of the engagement, as may be assigned by the Office of the Secretary. SPECIFIC RESPONSIBILITIES: Financial Reporting and Management Review and assess existing financial reporting practices and workflows across selected DOH-managed hospitals. Support harmonization of relevant Government Accounting Manual reporting requirements with appropriate healthcare cost-accounting and management information approaches. Support the development of standardized cost-center structures and reporting templates for key hospital service areas, including emergency, intensive care, operating room, outpatient, and diagnostic services. Develop or strengthen financial dashboards and tracking tools that enable hospital leadership and DOH management to monitor key financial indicators. Provide technical input in the development of standardized guidance covering financial reporting, data governance, reporting timelines, and validation processes. Project and CAPEX Evaluation Support the development and standardization of financial evaluation approaches for hospital capital projects, including facility expansion, medical equipment acquisition, and digital infrastructure. Develop standardized business case templates and analytical tools to support assessment of proposed capital investments. Apply appropriate financial evaluation methods, including Net Present Value (NPV), Internal Rate of Return (IRR), and Payback Period, where applicable, to support capital investment decisions. Support the development of multi-criteria approaches for prioritizing capital investments based on considerations such as patient safety, population needs, clinical urgency, strategic alignment, financial requirements, and implementation feasibility. Provide technical recommendations on financial thresholds, review processes, and decision points for capital investments. Financial and Operational Efficiency Review Revenue Cycle Management processes across selected DOH-managed hospitals and identify factors contributing to claims denials, returns-to-hospital, collection delays, and other revenue leakage. Assess pharmaceutical inventory management and procurement-to-dispensation processes, including inventory turnover, wastage, stockouts, and related financial implications. Review major facility operating costs, including electricity, water, and clinical waste management, and identify opportunities for improved cost efficiency. Develop actionable recommendations and improvement plans addressing identified financial and operational bottlenecks. Monitoring, Analysis, and Decision Support Develop and maintain analytical tools and dashboards to track relevant financial, operational, and efficiency indicators. Analyze financial and operational data to identify trends, risks, bottlenecks, and opportunities for improvement. Support DOH in translating financial and operational findings into practical management actions and institutional improvements. Prepare executive-level financial analyses, briefing materials, technical memoranda, presentations, and recommendations to support management decision-making. Coordination and Institutional Strengthening Coordinate with relevant DOH central offices, DOH-managed hospitals, finance and administrative units, and other stakeholders in carrying out financial and operational assessments. Facilitate consultations and technical discussions to support the development and adoption of standardized financial management and CAPEX evaluation approaches. Support knowledge transfer and capacity strengthening of relevant DOH and hospital personnel on the financial management tools, frameworks, and approaches developed under the engagement. Support alignment of relevant activities with broader health systems strengthening priorities and U.S.-Philippines bilateral health cooperation, as appropriate. KEY OUTPUTS: The Advisor will support the preparation and delivery of the following outputs during the engagement: Inception Report and Work Plan: Baseline assessment framework, identification of pilot hospitals, proposed methodology, and site visit/work schedule. Standardized Financial Reporting Framework: Standardized hospital cost-center structures, financial reporting templates, automated monthly/quarterly dashboards, and a Financial Reporting Compliance Manual. The source specifically envisions cost centers such as ER, ICU, operating room, outpatient, and diagnostics. Standardized CAPEX Evaluation Framework: Business case templates and standardized tools for evaluating and prioritizing capital investments, including NPV, IRR, Payback Period, and a Capital Prioritization Scoring Matrix. Financial and Operational Efficiency Assessment and Improvement Plan: Assessment of revenue cycle management and financial leakage, pharmacy inventory efficiency, and facility operating costs, with practical recommendations and corrective actions. Final Consolidated Institutional Report and Roll-out Plan: Consolidated findings and recommendations, an executive close-out brief, and a proposed implementation plan for broader institutional roll-out. REPORTING: The Advisor will provide a detailed monthly report to the U.S. Department of State, submitted by the 5th day of the following month. Additionally, the adviser will participate in bi-weekly calls with U.S. DOS staff. The format for reporting may be adjusted with concurrence from the Contracting Officer’s Representative (COR). Qualifications Bachelor’s degree in finance, accountancy, business administration, economics, health administration, health economics, public administration, or another relevant field. At least seven (7) years of progressively responsible professional experience in financial management, financial analysis, healthcare finance, hospital management, capital investment evaluation, or a closely related field. Demonstrated experience in financial analysis, budgeting, cost accounting, financial reporting, or operational efficiency assessment. Experience conducting financial evaluation of capital investments, including application of financial analysis tools and methodologies. Demonstrated ability to analyze complex financial and operational information and translate findings into practical recommendations for senior management. Experience developing financial dashboards, management reports, analytical tools, or standardized financial reporting systems. Strong analytical, organizational, planning, and problem-solving skills. Excellent written and oral communication skills in English. Ability to prepare high-quality financial analyses, technical reports, executive briefings, presentations, and other management-level products. Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint. Ability and willingness to conduct site visits to DOH-managed hospitals and engage with hospital leadership, finance teams, and other technical personnel. Certified Public Accountant (CPA) accreditation desirable. Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: United States Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds... ClinChoice is searching for a Associate Director, Biostatistics Consultant  – Oncology to join one of our clients. We are seeking an experienced and highly motivated Associate Director of Biostatistics with strong expertise in oncology clinical development to provide statistical leadership across clinical trials and development programs. The successful candidate will lead statistical strategy, oversee the design and analysis of clinical studies, ensure the quality of statistical deliverables, and collaborate closely with cross-functional teams to support clinical development and regulatory submissions. This role requires extensive knowledge of oncology clinical trials, strong leadership capabilities, and the ability to provide strategic statistical guidance to internal teams and external stakeholders. Key Responsibilities Provide statistical leadership and strategic guidance for oncology clinical development programs, including Phase I–III clinical trials. Lead the development and review of statistical analysis plans (SAPs), statistical methodologies, sample size calculations, and randomization strategies. Provide expertise in oncology endpoints, including overall survival (OS), progression-free survival (PFS), objective response rate (ORR), duration of response (DoR), and disease control rate (DCR). Oversee the statistical analysis of clinical trial data, including time-to-event analyses, Kaplan–Meier estimation, Cox proportional hazards models, and other appropriate statistical methods. Review and provide oversight of clinical study reports (CSRs), tables, listings, figures (TLFs), and other statistical deliverables to ensure scientific accuracy and regulatory compliance. Support regulatory submissions and interactions with health authorities, including the FDA, EMA, and other global regulatory agencies. Provide statistical input into clinical study protocols, clinical development plans, and integrated analyses. Collaborate with Clinical Development, Clinical Operations, Data Management, Statistical Programming, Medical Writing, and Regulatory Affairs teams. Serve as a statistical subject matter expert in client meetings, project discussions, and strategic planning sessions. Mentor and provide technical guidance to biostatisticians and other statistical team members. Ensure adherence to applicable regulatory guidelines, industry standards, and internal quality procedures. Contribute to business development activities, including proposal development, feasibility assessments, and client presentations, as needed. Qualifications PhD in Statistics, Biostatistics, or a closely related quantitative discipline; a Master’s degree with substantial relevant experience may also be considered. Extensive experience in biostatistics within the pharmaceutical, biotechnology, or contract research organization (CRO) industry. Strong experience supporting oncology clinical trials, preferably across multiple phases of clinical development. Demonstrated expertise in survival analysis, time-to-event endpoints, clinical trial design, hypothesis testing, and statistical modeling. Thorough understanding of oncology efficacy endpoints, response assessment criteria such as RECIST, and relevant clinical development considerations. Experience preparing and reviewing SAPs, CSRs, regulatory submission documents, and integrated analyses. Knowledge of FDA, EMA, ICH, and other applicable regulatory guidelines. Strong leadership, communication, problem-solving, and stakeholder management skills. Ability to manage multiple projects, prioritize deliverables, and work effectively in a collaborative, fast-paced environment. The Application Process Once you have submitted your CV, you will receive an acknowledgement that we have received it. If you have the requirements we need, you will be invited for a phone interview as the first step.  Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful. Who will you be working for? About ClinChoice ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific. Our Company Ethos Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset, and they are the fulcrum around which all ClinChoice activities are built, and close management and training are the core instruments to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology.   The success of these core values is evidenced by our low industry-average turnover rates. ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent, guided by a commitment to diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it. #LI-TT1 #LI-Remote #LI-Associate Director #Contract

Location: Almaty, Kazakhstan Workplace: hybrid We are seeking an Arts & Culture Producer to lead inVision’s art activations: public installations, exhibitions, live events and cultural partnerships that carry our initiatives’ messages to a mass audience. The role sits in the Media, Art and Narrative Domain, inVision’s in-house marketing, content and storytelling engine, which turns each initiative’s mission into campaign strategy, content, art and distribution that change how people think and act across the Global South. Together with each initiative, the role decides where art is the strongest tool, takes every activation from first idea to the moment the audience meets the work and designs it to travel beyond the room through press, social, out-of-home and the inDrive app, with impact goals set before launch. It also builds the network of artists, venues and cultural partners that lets inVision repeat and grow this work. Key Responsibilities Build the art activations approach across the initiatives: where art adds the most value, which formats to use, and how it fits each comms plan and budget. Deliver activations end to end: artist selection, commissioning, production, logistics, installation and on-site delivery. Hire and manage contractors (fabricators, AV and build teams) and hold them to a high standard of finish. Manage budgets, timelines, suppliers and venues for every activation. Plan earned media and content from the start, so each activation reaches press, social and out-of-home. Agree impact goals before launch, then work with Project Managers and research partners to show how the work shifted the audience. Build and steward a network of artists, galleries, cultural institutions, festivals, local partners and funders. Protect brand, dignity and careful imagery on sensitive subjects, check every venue and partner before committing, and secure artists’ rights to film, photograph and use the work across inVision’s channels. Skills, Knowledge and Expertise Education: A background in art, design, architecture, film, live events or media production is an advantage. Experience: 7+ years producing complex projects from idea to delivery (art, live events, exhibitions, media production or similar), running the production yourself. International or cross-country project experience is an advantage. People management: Strong experience leading external contractors, suppliers and artists is required. Knowledge and skills: End-to-end production management: budgets, timelines, suppliers, venues, logistics and installation Briefing, negotiating with and managing contractors and suppliers Artist commissioning, contracts, rights and consents Campaign planning: how channels, audiences and earned media work Setting impact goals and working with research partners to measure results Languages: English (Advanced, C1) Key Competencies Ownership: sees what needs doing and drives it to the end without waiting to be asked High standards of execution and attention to detail Strategic thinking: connects each idea to the initiative’s goals and makes the case to stakeholders Stakeholder management across initiatives and countries Cultural sensitivity, and real care for mission and social impact

Location: Lima, Peru Workplace: hybrid As one of the top mobility companies in the world, we have been redefining the industry with innovative mobile technologies since 2013, driving us toward becoming a super app. Join us in our mission to combat global injustice. We are seeking a strategic Financial Controller to own the close and local regulatory compliance processes for our legal entities in Latin America, with a primary focus on Brazil, Mexico and Peru, and to lead and develop our LATAM accounting team. You will provide thought leadership and accounting expertise to support strategic decision-making in local accounting and compliance matters, and you will leverage your deep knowledge of local compliance requirements to support treasury, tax planning and FP&A. Note: ONLY CVs in English will be considered. Key Responsibilities Lead and develop the LATAM accounting team (about 5 to 6 people across Mexico, Brazil and Peru): give clear structure and guidance, support learning and growth, and hold the team accountable without micromanaging. Perform month-, quarter- and year-end close and financial reporting under U.S. and local GAAP, and ensure compliance with local statutory accounting, tax, cash repatriation and other regulatory requirements. Own local statutory audits, tax audits and regulatory changes in each jurisdiction, working closely with tax agents and business process outsourcers (BPOs). Own general ledger management, account reconciliations, flux analysis and adherence to internal controls; own entity deliverables for the global audit. Lead continuous improvement of the close process, focusing on automation, SOP documentation, scalability and standardization, and reduce the number of days to close. Use technology and AI tools to build and scale automated accounting processes. Guide the business through the accounting operations and compliance setup of newly opened legal entities, including fiscalization and e-invoicing requirements. Identify and resolve operational inefficiencies, accounting issues and regulatory risks with a proactive, data-driven mindset, with a strong understanding of the differences between U.S. GAAP and local GAAP. Partner with Treasury, Tax and FP&A to support cash repatriation, tax planning and forecasting. Skills, Knowledge & Expertise 10+ years of total work experience owning month-, quarter- and year-end close under local and U.S. GAAP, focused on timeliness, accuracy, robust documentation of standard operating procedures, adherence to internal controls and cross-functional collaboration. Must have experience working in a large public company and strong U.S. GAAP knowledge in a Sarbanes-Oxley environment. A strong IFRS background is welcome as long as U.S. GAAP knowledge is solid. Proven people leadership: a strong manager who builds and develops teams, is kind and empathetic while holding people accountable, and is focused on excellence in accounting, close and compliance. Deep experience with local regulatory reporting, taxation and compliance matters, including working with BPOs and tax audits, and the ability to learn the requirements of new jurisdictions quickly and take end-to-end ownership. Proven experience collaborating with cross-functional teams such as treasury, reporting, tax, shared services, HR and FP&A. A builder's mindset focused on constant improvement, with a track record of reducing days to close and bringing efficiencies through technology, standardization of processes and talent development. Strong organizational and prioritization skills, comfortable with ambiguity and working in fast-paced, remote-first, high-productivity and multicultural environments. Clear communication in English, written and spoken. An authorized public accounting license such as Chartered Accountant or local equivalent. Nice to have: experience in tech marketplaces or apps (first preference) or B2B SaaS companies; Big 4 background; NetSuite; hands-on experience building automations with AI tools such as Claude or ChatGPT. Job Benefits Be part of a growing and innovative company with a unique approach to ride-hailing and Fintech solutions. Enjoy a collaborative and supportive work environment where new ideas and perspectives are encouraged and valued. Competitive salary as a full-time employee. Hybrid work arrangements to support a healthy work-life balance.

Location: Bogotá, Colombia Workplace: hybrid As one of the top mobility companies in the world, we have been redefining the industry with innovative mobile technologies since 2013, driving us toward becoming a super app. Join us in our mission to combat global injustice. We are seeking a strategic Financial Controller to own the close and local regulatory compliance processes for our legal entities in Latin America, with a primary focus on Brazil, Mexico and Peru, and to lead and develop our LATAM accounting team. You will provide thought leadership and accounting expertise to support strategic decision-making in local accounting and compliance matters, and you will leverage your deep knowledge of local compliance requirements to support treasury, tax planning and FP&A. Note: ONLY CVs in English will be considered. Key Responsibilities Lead and develop the LATAM accounting team (about 5 to 6 people across Mexico, Brazil and Peru): give clear structure and guidance, support learning and growth, and hold the team accountable without micromanaging. Perform month-, quarter- and year-end close and financial reporting under U.S. and local GAAP, and ensure compliance with local statutory accounting, tax, cash repatriation and other regulatory requirements. Own local statutory audits, tax audits and regulatory changes in each jurisdiction, working closely with tax agents and business process outsourcers (BPOs). Own general ledger management, account reconciliations, flux analysis and adherence to internal controls; own entity deliverables for the global audit. Lead continuous improvement of the close process, focusing on automation, SOP documentation, scalability and standardization, and reduce the number of days to close. Use technology and AI tools to build and scale automated accounting processes. Guide the business through the accounting operations and compliance setup of newly opened legal entities, including fiscalization and e-invoicing requirements. Identify and resolve operational inefficiencies, accounting issues and regulatory risks with a proactive, data-driven mindset, with a strong understanding of the differences between U.S. GAAP and local GAAP. Partner with Treasury, Tax and FP&A to support cash repatriation, tax planning and forecasting. Skills, Knowledge & Expertise 10+ years of total work experience owning month-, quarter- and year-end close under local and U.S. GAAP, focused on timeliness, accuracy, robust documentation of standard operating procedures, adherence to internal controls and cross-functional collaboration. Must have experience working in a large public company and strong U.S. GAAP knowledge in a Sarbanes-Oxley environment. A strong IFRS background is welcome as long as U.S. GAAP knowledge is solid. Proven people leadership: a strong manager who builds and develops teams, is kind and empathetic while holding people accountable, and is focused on excellence in accounting, close and compliance. Deep experience with local regulatory reporting, taxation and compliance matters, including working with BPOs and tax audits, and the ability to learn the requirements of new jurisdictions quickly and take end-to-end ownership. Proven experience collaborating with cross-functional teams such as treasury, reporting, tax, shared services, HR and FP&A. A builder's mindset focused on constant improvement, with a track record of reducing days to close and bringing efficiencies through technology, standardization of processes and talent development. Strong organizational and prioritization skills, comfortable with ambiguity and working in fast-paced, remote-first, high-productivity and multicultural environments. Clear communication in English, written and spoken. An authorized public accounting license such as Chartered Accountant or local equivalent. Nice to have: experience in tech marketplaces or apps (first preference) or B2B SaaS companies; Big 4 background; NetSuite; hands-on experience building automations with AI tools such as Claude or ChatGPT. Job Benefits Be part of a growing and innovative company with a unique approach to ride-hailing and Fintech solutions. Enjoy a collaborative and supportive work environment where new ideas and perspectives are encouraged and valued. Competitive salary as a full-time employee. Hybrid work arrangements to support a healthy work-life balance.

Location: Tbilisi, Georgia Workplace: hybrid We are looking for a Product Marketing Manager (CRM) to drive growth, frequency, and retention for inDrive.Groceries and Restaurant Delivery. This role sits at the intersection of product, CRM, analytics, and growth. You will own end-to-end go-to-market and CRM strategies that turn food delivery into a habit-forming, high-frequency use case. Your mission is to translate product capabilities, assortment, and offers into clear, timely, and personalized communication — driving both first orders and repeat behavior through scalable lifecycle strategies. Key Responsibilities CRM & lifecycle ownership Design and own CRM strategies across the full lifecycle Drive high-frequency CRM orchestration Lead multi-channel communication: push notifications, in-app banners (home, catalog, checkout, ride context) and WhatsApp / messaging channels Work with Bloomreach: segmentation, dynamic content and personalization, triggered and automated flows Data, events & analytics Own the definition and quality of product & CRM events required for funnel tracking, segmentation and targeting, experimentation and ML use cases Partner with analytics to track conversion to first order, repeat rate, frequency (orders per user), AOV / basket composition, CRM contribution to GMV Drive A/B testing Cross-functional leadership Act as a key connector between Product (Groceries & Food Delivery), Engineering, Analytics & Data Science and Local Marketing teams Support market rollouts across multiple countries: adapt CRM strategies to local behavior and supply, align with local assortment, pricing, and partners Skills, Knowledge & Expertise Experience 4–7+ years in Product Marketing, CRM, Growth, or Lifecycle Marketing Experience in food delivery, groceries, e-commerce, or marketplaces Strong hands-on CRM experience (Bloomreach is a strong plus) Proven track record of driving frequency and retention, not just acquisition Skills Strong analytical mindset (funnels, cohorts, retention, uplift) Experience working with product events and data schemas Ability to simplify complex product logic into clear messaging Experience running experiments and scaling successful mechanics Comfortable working across markets and cross-functional teams Nice to have Experience in high-frequency products (food delivery, quick commerce) Exposure to ML-driven CRM or personalization systems Experience in emerging markets with supply constraints Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Recife, Brazil Workplace: hybrid As one of the top mobility companies in the world, we have been redefining the industry with innovative mobile technologies since 2013, driving us toward becoming a super app. Join us in our mission to combat global injustice. We are seeking a strategic Financial Controller to own the close and local regulatory compliance processes for our legal entities in Latin America, with a primary focus on Brazil, Mexico and Peru, and to lead and develop our LATAM accounting team. You will provide thought leadership and accounting expertise to support strategic decision-making in local accounting and compliance matters, and you will leverage your deep knowledge of local compliance requirements to support treasury, tax planning and FP&A. Note: ONLY CVs in English will be considered. Key Responsibilities Lead and develop the LATAM accounting team (about 5 to 6 people across Mexico, Brazil and Peru): give clear structure and guidance, support learning and growth, and hold the team accountable without micromanaging. Perform month-, quarter- and year-end close and financial reporting under U.S. and local GAAP, and ensure compliance with local statutory accounting, tax, cash repatriation and other regulatory requirements. Own local statutory audits, tax audits and regulatory changes in each jurisdiction, working closely with tax agents and business process outsourcers (BPOs). Own general ledger management, account reconciliations, flux analysis and adherence to internal controls; own entity deliverables for the global audit. Lead continuous improvement of the close process, focusing on automation, SOP documentation, scalability and standardization, and reduce the number of days to close. Use technology and AI tools to build and scale automated accounting processes. Guide the business through the accounting operations and compliance setup of newly opened legal entities, including fiscalization and e-invoicing requirements. Identify and resolve operational inefficiencies, accounting issues and regulatory risks with a proactive, data-driven mindset, with a strong understanding of the differences between U.S. GAAP and local GAAP. Partner with Treasury, Tax and FP&A to support cash repatriation, tax planning and forecasting. Skills, Knowledge & Expertise 10+ years of total work experience owning month-, quarter- and year-end close under local and U.S. GAAP, focused on timeliness, accuracy, robust documentation of standard operating procedures, adherence to internal controls and cross-functional collaboration. Must have experience working in a large public company and strong U.S. GAAP knowledge in a Sarbanes-Oxley environment. A strong IFRS background is welcome as long as U.S. GAAP knowledge is solid. Proven people leadership: a strong manager who builds and develops teams, is kind and empathetic while holding people accountable, and is focused on excellence in accounting, close and compliance. Deep experience with local regulatory reporting, taxation and compliance matters, including working with BPOs and tax audits, and the ability to learn the requirements of new jurisdictions quickly and take end-to-end ownership. Proven experience collaborating with cross-functional teams such as treasury, reporting, tax, shared services, HR and FP&A. A builder's mindset focused on constant improvement, with a track record of reducing days to close and bringing efficiencies through technology, standardization of processes and talent development. Strong organizational and prioritization skills, comfortable with ambiguity and working in fast-paced, remote-first, high-productivity and multicultural environments. Clear communication in English, written and spoken. An authorized public accounting license such as Chartered Accountant or local equivalent. Nice to have: experience in tech marketplaces or apps (first preference) or B2B SaaS companies; Big 4 background; NetSuite; hands-on experience building automations with AI tools such as Claude or ChatGPT. Job Benefits Be part of a growing and innovative company with a unique approach to ride-hailing and Fintech solutions. Enjoy a collaborative and supportive work environment where new ideas and perspectives are encouraged and valued. Competitive salary as a full-time employee. Hybrid work arrangements to support a healthy work-life balance.

Location: Mexico City, Mexico Workplace: hybrid As a highly-regarded high-tech unicorn company, we have been making a positive global impact since 2013. Harnessing the power of innovative mobile technologies, our core product is redefining ride-hailing, while simultaneously introducing new business verticals that are propelling us toward becoming a super app. With our cutting-edge solutions and dynamic work environment, we provide a unique opportunity for individuals to contribute to our mission of combating injustice on a global scale. You will play a pivotal role in managing and expanding our Intercity business line across 13 countries in Latin America, overseeing the operations in current cities, launching new geographies and new products, and driving our key metrics improvements. You will also be engaged in various cross-functional projects affecting the Intercity business in all of our countries across the globe Please notice that CVs in English will be considered primarily. Key Responsibilities Grow our Intercity vertical across 13 countries in LATAM macro region, initiate activities and projects to reach our main business KPIs; Monitor our business metrics and improve them by launching and executing different initiatives to acquire/retain both passengers and drivers; Participate in strategy development based on market & competitors analysis for Mexico, LATAM and for the whole Intercity vertical globally Generate & validate product, marketing or operational hypothesis through A/B test to improve our product Manage cross-functional projects with other teams: Product, Analytics, Marketing, Driver’s Acquisition, Ride-hailing, Customer support etc. Conduct regular quantitative marketplace & product metrics analysis to discover inefficiencies and identify growth opportunities Launch surveys and conduct phone and field interviews with our passengers and drivers Skills, Knowledge & Expertise Bachelor's degree and/or Master's Degree in Economics/ Econometrics/ Engineering/ Mathematics/ Statistics/Business/Management 2+ years of experience in the mobility /ride-hailing/ B2B & B2C delivery, e-commerce marketplaces in a data-heavy role (business/product/marketing/ops analyst), ideally with B2C products Enjoy working with numbers and applying a data-driven approach to problem-solving Have practical work experience with analytical tools such as SQL and Excel Have experience with hypotheses generation and testing them via MVP solutions Fluent English speaker and native Spanish speaker. Ready and know how to conduct custdevs, generate and check hypotheses (we love field work and speaking with our passengers and drivers); Ready for business trips in Mexico and abroad Job Benefits Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid We are seeking a Social Media Specialist to own inVision U's social media presence across all platforms, translating the university's academic programs, culture, and events into compelling content that resonates with prospective students, parents, and the broader education community. The role combines editorial thinking with hands-on SMM execution, creative production coordination, and PR support, and is critical to building the university's digital brand ahead of and following the first cohort launch. Key Responsibilities 1. Content Strategy & Editorial Execution Develop and maintain the content plan across Instagram, Telegram, TikTok, and YouTube. Translate complex information about academic programs, pedagogy, and university life into engaging social formats. Ensure all content aligns with the university's tone of voice, USPs, and messaging guidelines. 2. Social Media Management Create, schedule, and publish posts; manage event calendars and announcements (internal digests, RSVP events, pre-launch campaigns). Build funnels, UGC campaigns, and news hooks. Produce template-level visual content in Figma. 3. Creative Production Coordination Act as creative producer for outsourced video content. Define formats, draft scenarios (with the copywriter), brief production teams, and manage approvals. Maintain the media bank (photos, videos, assets). 4. PR Coordination Coordinate collaborative posts, influencer partnerships, and media activities. Liaise with the inDrive PR team on joint tasks. Define briefs and quality-control external outputs for tone and messaging consistency. 5. Student Content Coordination Manage student contributors who help produce content. Assign tasks, review outputs, and maintain quality standards. 6. Analytics & Reporting Track content performance using analytics tools (Looker Studio, native platform analytics, or equivalent). Analyze engagement data, identify high-performing formats, and adjust content strategy accordingly. Skills, Knowledge and Expertise Requirements Bachelor's degree in Marketing, Communications, Journalism, Digital Media, or a related field; relevant digital marketing/SMM certifications are a plus. 2–4 years of experience in social media management, content marketing, or digital communications; experience in education, EdTech, or mission-driven organizations is a plus. Experience coordinating freelancers, student teams, or external contractors is preferred. Expertise in social media platforms (Instagram, Telegram, TikTok, YouTube); content planning and editorial calendar management. Basic design skills (Figma, Canva); experience briefing and coordinating video production. Familiarity with analytics tools (Looker Studio, Google Analytics, or native platform insights). Copywriting and storytelling skills in Russian and English. Familiarity with funnel building, UGC strategies, and news hooks; media bank and asset management experience. Strong editorial judgment and ability to work with complex information. Ownership mentality and self-organization. Clear written and verbal communication in Russian and English (Kazakh is a plus). Coordination skills across multiple stakeholders (production teams, PR, students, copywriter). Attention to detail and quality standards; proactive problem-solving. Cultural sensitivity and understanding of the Central Asian youth audience. Nice to Have Understanding of content marketing principles and social media algorithms. Knowledge of the Central Asian digital media landscape. Familiarity with higher education or EdTech sector communications. Awareness of current trends in short-form video, Telegram channel management, and youth-oriented content formats.

Location: Almaty, Kazakhstan Workplace: hybrid You will lead analytics for our Intercity vertical — a core business driving long-distance travel across cities. This includes car-based rides as well as partner transportation networks such as buses and other regional operators. Your mission is to uncover opportunities for growth, optimize pricing and demand-supply balance, and help shape the future of intercity mobility for millions of users. You will manage a team that partners closely with product, operations, and marketing to improve unit economics, drive market expansion, and deliver a seamless experience for both passengers and drivers. From building forecasting models and demand-planning tools to analyzing new market entry strategies and measuring the impact of promotional initiatives, your work will directly influence business-critical decisions. In this role, you will act as a trusted advisor to product and business stakeholders — aligning analytics with strategic priorities, driving data-informed decisions, and creating scalable processes for the fast-growing Intercity vertical. Key Responsibilities Lead, mentor, and develop the analytics team, supporting performance, growth, and professional development Define and drive the analytics strategy, roadmap, and standards aligned with business and product objectives Oversee key metrics, experimentation, and analytical outputs to ensure quality, consistency, and impact Partner with product, engineering, and business leaders to embed data-driven decision-making across the organization Establish and continuously improve analytics processes, documentation, and governance Ensure data quality, integrity, and effective cross-team data collaboration Skills, Knowledge and Expertise 5+ years of experience in data analytics or data science 2+ years of people management, leadings of 5+ people Analytical mindset: structured and critical thinking, the ability to find a balance between the resources spent and the effect on the business Strong mathematical background with an emphasis on mathematical statistics, optimization theory, time series and causal inference Proficiency in Python and data analysis libraries Proficiency in SQL: ability to work with large amounts of data, write and optimize complex queries, create analytical data marts Experience in creating BI reports: Plotly / Redash / Tableau English: Professional Working Proficiency Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid We are looking for a Product Marketing Manager (CRM) to drive growth, frequency, and retention for inDrive.Groceries and Restaurant Delivery. This role sits at the intersection of product, CRM, analytics, and growth. You will own end-to-end go-to-market and CRM strategies that turn food delivery into a habit-forming, high-frequency use case. Your mission is to translate product capabilities, assortment, and offers into clear, timely, and personalized communication — driving both first orders and repeat behavior through scalable lifecycle strategies. Key Responsibilities CRM & lifecycle ownership Design and own CRM strategies across the full lifecycle Drive high-frequency CRM orchestration Lead multi-channel communication: push notifications, in-app banners (home, catalog, checkout, ride context) and WhatsApp / messaging channels Work with Bloomreach: segmentation, dynamic content and personalization, triggered and automated flows Data, events & analytics Own the definition and quality of product & CRM events required for funnel tracking, segmentation and targeting, experimentation and ML use cases Partner with analytics to track conversion to first order, repeat rate, frequency (orders per user), AOV / basket composition, CRM contribution to GMV Drive A/B testing Cross-functional leadership Act as a key connector between Product (Groceries & Food Delivery), Engineering, Analytics & Data Science and Local Marketing teams Support market rollouts across multiple countries: adapt CRM strategies to local behavior and supply, align with local assortment, pricing, and partners Skills, Knowledge & Expertise Experience 4–7+ years in Product Marketing, CRM, Growth, or Lifecycle Marketing Experience in food delivery, groceries, e-commerce, or marketplaces Strong hands-on CRM experience (Bloomreach is a strong plus) Proven track record of driving frequency and retention, not just acquisition Skills Strong analytical mindset (funnels, cohorts, retention, uplift) Experience working with product events and data schemas Ability to simplify complex product logic into clear messaging Experience running experiments and scaling successful mechanics Comfortable working across markets and cross-functional teams Nice to have Experience in high-frequency products (food delivery, quick commerce) Exposure to ML-driven CRM or personalization systems Experience in emerging markets with supply constraints Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Manchester, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. The Company Deliveroo is a multi-award winning, international food business and one of the most successful recent technology companies to come out of the UK.  We are on a mission to transform the way customers eat, just as Airbnb has for travel and Amazon has for e-commerce. Our aim is to bring great food to customers as fast as possible and in less than 30 minutes. Whether you want Pad Thai in the evening, a salad at lunch or forgot some key grocery items, we’ve got it covered. The Team The Small Medium Business (SMB) teams are responsible for Deliveroo’s relationships with thousands of independent restaurant and retail partners that operate on the Deliveroo marketplace in a number of markets across Europe, ensuring that they continue to grow and operate efficiently. The SMB team spans the full life-cycle of partner interactions from initial acquisition, on-boarding, reactive support and proactive account management. The Sales team is the start of our funnel, consisting of inbound and outbound teams for all of Deliveroo’s EU markets (UK, Ireland, France, Italy and Belgium), across the restaurant, grocery and retail verticals. The Role As a Sales Operations Manager you will oversee and develop high-performing operational teams while designing and delivering long-term strategic frameworks to enhance commercial performance. As an Operations Manager, you will work closely with the function leads to ensure the operation is both efficient and high performing. You will strive for excellence by understanding stakeholder requirements and support on delivering operational initiatives that drive performance. Based in Manchester, 3 days a week onsite. Core Responsibilities Operational Leadership Guide daily activities across operational functions, ensuring quality and quantity of sales volume, adherence to performance targets, and seamless cross-team collaboration Championing change and leading on identifying new ways of working in collaboration with other Deliveroo functions to ensure we have the right tools and content to support our agents in delivering the right partner outcomes Coach, mentor, and develop team members, cultivating an inclusive and accountable environment focused on continuous improvement. Strategic Planning Define and translate medium to long-term strategies into actionable business plans that drive commercial objectives—such as revenue growth, profitability, and efficiency. Monitor KPIs and financial metrics, using insights to adjust processes, manage risk, and support strategic decision-making and effective planning processes Collaborate with senior leadership to align commercial strategy with operational capabilities and resource allocation Stakeholder Engagement & Communication Drive transformation and continuous improvement initiatives, integrating new technologies and operational models that support commercial targets. Communicate strategic plans, performance trends, and operational insights to executive teams, commercial partners, and frontline staff What You’ll Be Doing Supporting the day-to-day Contact Centre operations ensuring the teams are set up for success in order to deliver our monthly, quarterly and annual commercial objectives Designing and implementing new strategic initiatives across the centre ensuring cross functional alignment and coaching teams to embed new ways of working. Delivering the operational strategy for the EU hub, ensuring local programs are executed efficiently including but not limited to implementation of product launches, identifying skill gaps, creating and implementing local incentives that drive performance. Championing change and leading on identifying new ways of working in collaboration with other Deliveroo functions to ensure we have the right tools and content to support our agents in acquiring new partners Partnering with the central teams to build robust plans that support driving change in the hub; through better engagement, improved efficiencies or increased capabilities. Acting as a mentor and senior lead to junior Team Leads. Collaborate with Learning and Development to ensure content of training materials and programmes is of maximum value to staff The Candidate This is a fast-paced role which will require an individual that can balance a number of competing priorities whilst remaining focused on core performance indicators. The candidate will be passionate about delivering initiatives that drive performance across the operation and will be someone who is innovative in their approach. The successful candidate will have a keen eye for detail and will be someone who has strong stakeholder management skills. The required skills include: Good organisational skills with the ability to balance multiple priorities in a live operational environment Strong written and verbal communication skills Proven ability to lead and deliver complex plans against deadlines ensuring a clear prioritisation model is implemented Strong eye to detail with proven ability to think outside of the box in order to create long term solutions A self-starter; proactive & always thinking of what the next step needs to be in order to future proof Exceptional stakeholder management, with resilience & maturity to face challenges from senior members of the business & deliver a positive outcome The desired experiences include: Minimum 3 years of experience in function that is focused on driving performance improvements Minimum 5 years in people leadership roles Experience working within Contact Centre environments Experience within high velocity sales management role, able to gain insight from the ear test as well as through data and feedback Why Deliveroo? Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, seeking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .