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Location: Hong Kong Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. How you'll make an impact - Provide technical support to merchants during their implementation of Checkout.com http://Checkout.com payment processing technology - Answer all merchants’ integration related questions, including but not limited to configuration, debugging, documentation, testing, go-live support, and post-live support - Manage incidents as related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking and analysis of incidents) - Collaborate and partner with internal teams such as Sales Engineer, Technical Account Manager, Sales, Account Managers, Merchant Configuration, and Merchant Care, to resolve issues during customer trials, integrations, or post-implementation support - Interact with the Product teams to pinpoint improvement ideas - Advise Manager on issues which impact customer satisfaction and provide recommendations for appropriate actions - Ability to multitask with multiple projects and integrations of customers - Maintain/update existing libraries/plugins used in integrations Qualifications What we’re looking for - Up to 3 years of development or technical support experience in a Tech/FinTech company - Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology) is desirable or equivalent practical experience in internet technologies and technical processes. - Have payments, solutioning, and service experience would be advantageous - Understanding of API, REST, webhooks and logs is required - Strong coding skills in at least one of these languages: Java, Javascripts, PHP, Python, Go, C# - Experience with Node.js, React is a plus - Knowledge in iOS/Android is a plus - Excellent communication skills, ability to build and maintain strong relationships with internal and external parties - Ability to work in a customer-focused and target-driven environment - Good in speaking and writing in English and Chinese (Cantonese & Mandarin) Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: New York HQ; Santa Barbara, CA Workplace: OnSite ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ABOUT THE ROLE As an Implementation Manager at Avoca, you'll own post-sales onboarding for our customers, serving as a hybrid of product expert, hands-on technical consultant, and project manager. You'll get into the technical details of home service companies, advising on integrations, AI prompt configurations, and product setup to ensure every implementation achieves client goals, hits time-to-value targets, and delivers an exceptional experience. This is a highly cross-functional, client-facing role. You'll partner closely with CS, Sales, Product, and Engineering while managing multiple implementations simultaneously, balancing hands-on execution with strategic guidance.   WHAT YOU’LL DO - Lead end-to-end implementations, owning project management, stakeholder communication, and client accountability from kickoff through go-live. - Gather and document client business requirements and translate them into clear technical specifications that achieve customer goals through product expertise and best practices. - Configure and iterate on prompting and workflows to drive call handling quality, conversion rates, and revenue impact. - Partner with Product and Engineering to stay current on new features and build repeatable implementation playbooks and scalable success frameworks. - Design and deliver tailored training and education on Avoca products to drive client proficiency and product adoption. - Lead testing efforts including configuration QA, client testing coordination, and issue triage and resolution to ensure high-quality deployments. - Provide go-live support by coordinating launch activities, monitoring production volume, and transitioning clients to post-launch teams seamlessly. - Advocate for product improvements that matter most to implementation clients. - Requires flexibility to travel to client sites.   WHAT YOU'LL BRING - 2-5 years working at B2B startups in software implementation, technical account management, solutions architecture, or technical customer success, or more than 4 years of overall experience. - Demonstrated fluency with APIs, webhooks, and integration patterns, including the ability to read and discuss payloads, auth models, and error handling. - Experience configuring prompting, workflow logic, and system integrations in AI, SaaS, or enterprise software contexts. - Strong project management skills with experience managing multiple concurrent software delivery projects for B2B clients. - Clear, direct communicator who can simplify complexity for both technical and non-technical audiences. - Self-motivated and comfortable operating in fast-moving, high-growth environments, with a track record of owning processes end-to-end.   WHO YOU ARE - Self-motivated, entrepreneurial, and comfortable operating in fast-moving, high-growth environments. - Thrives on owning processes end-to-end and balancing multiple initiatives simultaneously. - Autonomous, self-directed, and comfortable working with ambiguity. - A proactive and effective communicator. - Collaborative, organized, and efficient. - Eager to work in person at our NYC or Santa Barbara office full-time.   BENEFITS - Comprehensive medical, dental, and vision insurance - Company-sponsored 401(k) through Vestwell - Flexible PTO plus U.S. federal holidays - Company-wide off-sites - Monthly wellness stipend - Daily in-office lunch through Parkday - Dinner covered when working late - Commuter benefits and late-night rideshare - Standing desks and workspace accommodations available on request - All core tools and software provided Compensation: The expected base salary for this role is $130,000-$170,000 with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca’s total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process. WHY AVOCA At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact. Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Location: North America Workplace: Remote At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. As Linear moves upmarket, the gap between deal close and successful enterprise rollout has become our most important surface area. We're hiring an Implementation Manager to own that gap. You will be the single point of accountability from signed contract through successful go-live, coordinating across CSM, Solutions Engineering, Customer Education, Sales, and the customer's own teams to make every enterprise rollout repeatable, on time, and high quality. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America. EST time zone is preferred for this position. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do - Own end-to-end implementation plans for enterprise customers: timeline, milestones, dependencies, risk, and stakeholder accountability - Run the handoff from Sales at deal close in partnership with Customer Success and Solutions Engineering: validate services scope, timeline commitments, complexity signals, and migration readiness - Coordinate workspace architecture, migration, and integration workstreams (SSO/SCIM, Slack, GitHub, Jira sync, custom integrations) across customer IT, Solutions Engineering, and engineering escalations - Build the enablement calendar in partnership with Customer Education, drive persona-based training plans, and run wave-by-wave rollout planning - Own go-live execution and the first 30 days post-launch: adoption tracking, rapid issue triage, and a structured handoff to the CSM - Define and enforce the services engagement model so every enterprise deal has a clear scope, deliverables, and boundaries before kickoff - Build the implementation playbook: turn each rollout into a documented, repeatable framework that scales with the business What we're looking for - 5+ years in implementation management, technical program management, or enterprise onboarding at a B2B SaaS company - Track record managing multi-workstream, multi-stakeholder enterprise rollouts (1,000+ user deployments preferred) - Deep fluency with structured project management: implementation plans, dependencies, owners, risk tracking - Ability to coordinate technical and non-technical teams without owning the technical execution directly - Strong executive communication: comfortable running a steering committee, delivering a VP-level status update, and working with a customer IT admin in the same day - Experience defining and enforcing services scope: scoping engagements, setting expectations on hours and deliverables, and managing scope creep - Bonus: familiarity with enterprise migration patterns, SSO/SCIM provisioning, integration configuration at scale, or experience working alongside Solutions Engineering or Professional Services What we offer We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect: - Competitive salary and equity - Employee-friendly equity terms including early exercise in the US and extended exercise windows - Daily meal and coffee stipend on every workday - Paid co-working space or desk - Health coverage (based on country requirements) - 5 weeks paid vacation, plus local statutory holidays - 4 months paid parental leave - Paid month off after 4 years & every 2 years thereafter - Regular team events and off-sites - Remote-first with no required commute Learn how we think and work: - A story about our mission: Read Me https://linear.app/readme - Our hiring process: How we hire at Linear https://linear.app/now/how-we-hire-at-linear - Our CEO and co-founder, Karri at 20VC: How to Grow Capital Efficiently in a World of BS Growth https://www.youtube.com/watch?v=4vqDYkuzbSM - Make an Org Chart You Want to Ship — Advice from Linear on How Heirloom Tomatoes Should Inspire Team Design https://review.firstround.com/make-an-org-chart-you-want-to-ship-advice-from-linear-on-how-heirloom-tomatoes-should-inspire-team-design/ - Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear - A video series: Conversations on Quality https://linear.app/quality - Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear   Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.

Location: Warsaw, Poland Role Purpose: The Business Implementation Manager is responsible for the successful operational implementation and adoption of CSA Group’s digital freight and supply chain solutions across global business operations.The role focuses on translating strategic initiatives into scalable operational execution, ensuring that new processes, systems, and operating models are embedded effectively within daily workflows across ocean freight, procurement, freight execution, and control tower environments. The Business Implementation Manager acts as the bridge between business operations, technology, and customers, driving implementation readiness, operational alignment, stakeholder adoption, and measurable business outcomes.This role is heavily focused on business transformation, operational integration, process enablement, and user adoption rather than traditional project administration. Key Responsibilities: Lead end-to-end business implementation initiatives for freight execution, control tower, procurement, and ocean freight SaaS solutions. Drive operational readiness and ensure successful integration of new systems, workflows, and operating models into day-to-day business operations. Apply strong operational knowledge to help customers streamline logistics processes and optimize performance. Identify operational risks, process gaps, and adoption challenges, implementing mitigation and resolution plans proactively. Partner closely with Operations, Product, Technology, Procurement, and regional business teams to ensure alignment between system capabilities and operational needs Ensure implementation activities support scalable and standardised global operating models while accommodating regional business requirements where necessary. Collaborate with internal teams (Product, Engineering, Operations, Customer Success) to ensure smooth delivery and continuous improvement. Proactively identify opportunities to optimize customer processes and create efficiencies through the Cargoo platform. Represent Cargoo as a trusted advisor, reinforcing our reputation as a market leader in ocean logistics technology. Candidate Profile: Bachelor’s degree in Engineering, Supply Chain, Logistics, or a related field. Minimum of 3 years’ experience in ocean freight, supply chain, or SaaS implementation. Strong knowledge of operations and process optimization. Proven project management and stakeholder engagement skills. Excellent written and spoken English is a must ; German language skills are a plus. Ability to analyze business processes and design solutions that drive efficiency and cost savings. Strong communication skills with the ability to influence at all levels of an organization. A collaborative mindset and a passion for challenging the status quo in logistics.

Location: San Ramon, United States EMPLOYER: Flosum Corporation JOB TITLE: Implementation Engineer POSITION: One (1), Full Time HOURS PER WEEK: 40 WORK SCHEDULE: 9:00 A.M. to 5:00 P.M JOB DESCRIPTION: 1. Implement Flosum’s Products: 1. Deploy and configure Flosum’s solutions within customers Salesforce environments, ensuring seamless integration and optimal functionality. 2. Support Product Adoption: Guide customers through their product adoption journey by delivering training sessions and assessing their DevSecOps processes to ensure alignment with best practices. 3. Lead Training Webinars: Conduct webinars for large audiences, covering product features, new enhancements, and best practices for using Flosum’s tools. 4. Create Technical Documentation: Develop comprehensive product technical documentation, highlighting key features and providing detailed guidance on Flosum’s offerings. 5. Support the Sales Process: Assist in the sales process by conducting product demonstrations, showcasing Flosum’s capabilities to potential customers. 6. Engage Key Stakeholders: Collaborate with key stakeholders to provide consultation on process improvements and recommend enhancements based on customer needs. 7. Product Integrations Collaborate with customers to integrate Flosum’s products with external platforms such as GitHub, GitLab, Bitbucket, and Azure DevOps, ensuring seamless interoperability and enhanced workflow efficiency. 8. Partner Training Train Flosum’s partners to effectively onboard customers and ensure they are proficient in using Flosum’s products, enabling them to drive customer success. Interested applicants please mail/submit your resume directly to the attention of: Flosum Contracts Manager 11040 Bollinger Canyon Rd, Suite E-944 San Ramon, CA 94582 Dates Posted At Job Location: 3/13/26 to 4/12/26 Physical Location Posted: San Ramon Location THIS JOB LISTING IS POSTED IN CONNECTION WITH THE FILING OF A PERMANENT ALIEN LABOR CERTIFICATION APPLICATION AND THAT ANY PERSON MAY PROVIDE DOCUMENTARY EVIDENCE BEARING ON THE APPLICATION TO: Certifying Officer U.S. Department of Labor, Employment and Training Administration, Atlanta National Processing Center Harris Tower, 233 Peachtree Street, NE., Suite 410, Atlanta, GA 30303

Location: Kazakhstan We are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaison. The Support & Implementation Engineer will be responsible for enterprise solutions implementations and support services for incidents or issues. The position will require close collaboration with other technical support and engineering teams at different levels. Responsibilities Implement and install solutions at customer's infrastructure platforms. Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers. Act positively and respond promptly to the customer’s requests/tickets. Prepare, review and ensure the accuracy of technical documentation. Conduct Preventive / Corrective Maintenance visits. Perform any other job-related duties related to work. Requirements Bachelor's Degree in Information Technology, Engineering/Science, Computer application, or any related field. At least 2 years experience in a similar field. Good command of the English language (Speaking, writing, and presentation). Good command of the Russian language (Speaking, writing, and presentation). Based in one of the Central Asian countries (Kazakhstan, Uzbekistan, Kyrgyzstan, Tajikistan, or Turkmenistan). Willing to travel and work extra hours when needed. Experience in database engines (Oracle, MS-SQL, and PostgreSQL). Experience in operating systems (Linux and MS Windows). Developed knowledge in cloud Infrastructure Orchestration Tools (Ex. Kubernetes, HashiCorp Nomad). Working experience in application servers (Ex. Apache Tomcat, Oracle WebLogic, IBM WebSphere). Knowledge and acquired skills of DevOps techniques including (CI/CD, Helm, Ansible). Knowledge in Directory Services (AD & LDAP). Professional effective communication, verbal and written. Customer oriented mentality. Excellent personal skills. Details oriented and a team player. Initiative and self-managed. Time management and result oriented. Experience in one or more of the below is a plus: Experience in large enterprise environments with emphasis on payments, remittance solutions. Experience in Cloud Computing, Virtualization Technologies, Storage, Network Infrastructure. Implementation experience of High Availability & Disaster Recovery, Backup & Recovery Strategies. Knowledge of PKI Infrastructure and Certificate Authorities. Knowledge of database engines (MySQL and NoSQL Databases). Knowledge of server and client operating systems (Linux Distros, MS Windows). Knowledge in Object Storage management. Knowledge of Security Authentication and Authorization Solutions (HashiCorp Vault and Keycloak). Knowledge in Cloud-based Solution Infrastructure (AWS, Azure, Google Cloud, OCI, IBM).

Location: Libreville, Gabon We are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaison. The Support & Implementation Engineer will be responsible for enterprise solutions implementations and support services for incidents or issues. The position will require close collaboration with other technical support and engineering teams at different levels. Responsibilities Implement and install solutions at customer's infrastructure platforms. Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers. Act positively and respond promptly to the customer’s requests/tickets. Prepare, review and ensure the accuracy of technical documentation. Conduct Preventive / Corrective Maintenance visits. Perform any other job-related duties related to work. Requirements Bachelor's Degree in Information Technology, Engineering/Science, Computer application, or any related field. At least 2 years experience in a similar field. Good command of the English language (Speaking, writing, and presentation). Good command of the Frensh language (Speaking, writing, and presentation). Willing to travel and work extra hours when needed. Experience in database engines (Oracle, MS-SQL, and PostgreSQL). Experience in operating systems (Linux and MS Windows). Developed knowledge in cloud Infrastructure Orchestration Tools (Ex. Kubernetes, HashiCorp Nomad). Working experience in application servers (Ex. Apache Tomcat, Oracle WebLogic, IBM WebSphere). Knowledge and acquired skills of DevOps techniques including (CI/CD, Helm, Ansible). Knowledge in Directory Services (AD & LDAP). Professional effective communication, verbal and written. Customer oriented mentality. Excellent personal skills. Details oriented and a team player. Initiative and self-managed. Time management and result oriented. Experience in one or more of the below is a plus: Experience in large enterprise environments with emphasis on payments, remittance solutions. Experience in Cloud Computing, Virtualization Technologies, Storage, Network Infrastructure. Implementation experience of High Availability & Disaster Recovery, Backup & Recovery Strategies. Knowledge of PKI Infrastructure and Certificate Authorities. Knowledge of database engines (MySQL and NoSQL Databases). Knowledge of server and client operating systems (Linux Distros, MS Windows). Knowledge in Object Storage management. Knowledge of Security Authentication and Authorization Solutions (HashiCorp Vault and Keycloak). Knowledge in Cloud-based Solution Infrastructure (AWS, Azure, Google Cloud, OCI, IBM).

Location: Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Cairo, Egypt Müller's Solutions is seeking a talented SAP GRC Consultant to join our team, focusing on implementation projects. In this role, you will be responsible for delivering comprehensive Governance, Risk, and Compliance (GRC) solutions to our clients, helping them efficiently manage their compliance requirements and mitigate risks within their SAP environments. Key Responsibilities: Collaborate with clients to gather and analyze business requirements related to GRC processes and tools. Design, configure, and implement SAP GRC solutions, including Access Control and Process Control modules. Conduct workshops with stakeholders to ensure understanding of GRC functionalities and best practices. Prepare documentation, including functional specifications, process flows, and user guides. Actively participate in testing phases, ensuring GRC solutions meet business needs and compliance standards. Provide end-user training and support during and after the implementation process. Monitor and support the live operation of GRC solutions, troubleshooting issues as they arise. Stay updated on the latest trends, updates, and regulatory changes in the GRC landscape. Requirements Requirements: Bachelor's degree in Computer Science, Business Administration, or a related field. A minimum of 5 years of experience in SAP GRC implementation and configuration. Strong knowledge of GRC Access Control, Process Control, and Risk Management modules. Experience in designing and implementing role-based access controls and compliance processes. Excellent analytical and problem-solving skills to address compliance challenges. Effective communication and interpersonal skills, with the ability to work collaboratively with clients and team members. Experience with SAP S/4HANA and related technologies is advantageous. SAP GRC certification(s) are highly desirable. Demonstrated ability to manage multiple projects and meet deadlines in a fast-paced environment. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Central Asia, Uzbekistan We are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaison. The Support & Implementation Engineer will be responsible for enterprise solutions implementations and support services for incidents or issues. The position will require close collaboration with other technical support and engineering teams at different levels. Responsibilities Implement and install solutions at customer's infrastructure platforms. Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers. Act positively and respond promptly to the customer’s requests/tickets. Prepare, review and ensure the accuracy of technical documentation. Conduct Preventive / Corrective Maintenance visits. Perform any other job-related duties related to work. Requirements Bachelor's Degree in Information Technology, Engineering/Science, Computer application, or any related field. At least 2 years experience in a similar field. Good command of the English language (Speaking, writing, and presentation). Good command of the Russian language (Speaking, writing, and presentation). Willing to travel and work extra hours when needed. Experience in database engines (Oracle, MS-SQL, and PostgreSQL). Experience in operating systems (Linux and MS Windows). Developed knowledge in cloud Infrastructure Orchestration Tools (Ex. Kubernetes, HashiCorp Nomad). Working experience in application servers (Ex. Apache Tomcat, Oracle WebLogic, IBM WebSphere). Knowledge and acquired skills of DevOps techniques including (CI/CD, Helm, Ansible). Knowledge in Directory Services (AD & LDAP). Professional effective communication, verbal and written. Customer oriented mentality. Excellent personal skills. Details oriented and a team player. Initiative and self-managed. Time management and result oriented. Experience in one or more of the below is a plus: Experience in large enterprise environments with emphasis on payments, remittance solutions. Experience in Cloud Computing, Virtualization Technologies, Storage, Network Infrastructure. Implementation experience of High Availability & Disaster Recovery, Backup & Recovery Strategies. Knowledge of PKI Infrastructure and Certificate Authorities. Knowledge of database engines (MySQL and NoSQL Databases). Knowledge of server and client operating systems (Linux Distros, MS Windows). Knowledge in Object Storage management. Knowledge of Security Authentication and Authorization Solutions (HashiCorp Vault and Keycloak). Knowledge in Cloud-based Solution Infrastructure (AWS, Azure, Google Cloud, OCI, IBM).

Location: San Salvador, El Salvador; Santo Domingo, Dominican Republic; Lima, Peru; Caracas, Venezuela, Bolivarian Republic of; Guatemala City, Guatemala Uptalent.io is seeking a highly skilled Remote Senior Project Manager - Software Implementation to oversee the successful delivery of software projects from inception to completion. This role requires a strategic thinker with a proven track record in managing complex software implementations, ensuring alignment with client goals, and leading cross-functional teams effectively. This position involves hands-on project management, risk assessment, and the ability to navigate challenges while maintaining a strong focus on client satisfaction. Key Responsibilities: Lead the planning and implementation of software projects, ensuring alignment with strategic objectives. Define project scope, goals, and deliverables in collaboration with stakeholders and ensure clarity throughout the project lifecycle. Manage project budgets, timelines, and resource allocation, making adjustments as needed to meet project demands. Monitor and report on project progress, addressing potential risks and issues proactively. Coordinate internal resources and third-party vendors to ensure meeting project milestones. Communicate regularly with clients to provide updates, gather feedback, and understand evolving needs. Facilitate project meetings, ensuring all team members are informed and engaged. Build and maintain strong relationships with clients and team members, fostering collaboration and trust. Requirements Requirements: Bachelor's Degree in Information Systems, Computer Science Software Engineering or similar. +10 years experience leading and managing large & complex business programs. +10 years of experience in software development lifecycle. PMI Certification / ITIL certification Advanced Level in English Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Mexico City, Mexico; Bogotá, Colombia; Buenos Aires, Argentina; Quito, Ecuador; Tegucigalpa, Honduras Uptalent.io is seeking a highly skilled Remote Senior Project Manager - Software Implementation to oversee the successful delivery of software projects from inception to completion. This role requires a strategic thinker with a proven track record in managing complex software implementations, ensuring alignment with client goals, and leading cross-functional teams effectively. This position involves hands-on project management, risk assessment, and the ability to navigate challenges while maintaining a strong focus on client satisfaction. Key Responsibilities: Lead the planning and implementation of software projects, ensuring alignment with strategic objectives. Define project scope, goals, and deliverables in collaboration with stakeholders and ensure clarity throughout the project lifecycle. Manage project budgets, timelines, and resource allocation, making adjustments as needed to meet project demands. Monitor and report on project progress, addressing potential risks and issues proactively. Coordinate internal resources and third-party vendors to ensure meeting project milestones. Communicate regularly with clients to provide updates, gather feedback, and understand evolving needs. Facilitate project meetings, ensuring all team members are informed and engaged. Build and maintain strong relationships with clients and team members, fostering collaboration and trust. Requirements Requirements: Bachelor's Degree in Information Systems, Computer Science Software Engineering or similar. +10 years experience leading and managing large & complex business programs. +10 years of experience in software development lifecycle. PMI Certification / ITIL certification Advanced Level in English Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Doha, Qatar We are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaison. The Support & Implementation Engineer will be responsible for enterprise solutions implementations and support services for incidents or issues. The position will require close collaboration with other technical support and engineering teams at different levels. Responsibilities Implement and install solutions at customer's infrastructure platforms. Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers. Act positively and respond promptly to the customer’s requests/tickets. Prepare, review and ensure the accuracy of technical documentation. Conduct Preventive / Corrective Maintenance visits. Perform any other job-related duties related to work. Requirements Bachelor's Degree in Information Technology, Engineering/Science, Computer application, or any related field. At least 2 years experience in a similar field. Willing to travel and work extra hours when needed. Experience in database engines (Oracle, MS-SQL, and PostgreSQL). Experience in operating systems (Linux and MS Windows). Developed knowledge in cloud Infrastructure Orchestration Tools (Ex. Kubernetes, HashiCorp Nomad) Working experience in application servers (Ex. Apache Tomcat, Oracle WebLogic, IBM WebSphere). Knowledge and acquired skills of DevOps techniques including (CI/CD, Helm, Ansible) Knowledge in Directory Services (AD & LDAP). Excellent personal skills Professional effective communication, verbal and written Customer oriented mentality Details oriented and a team player Initiative and self-managed Time management and result oriented Experience in one or more of the below is a plus: Experience in large enterprise environments with emphasis on payments, remittance solutions. Experience in Cloud Computing, Virtualization Technologies, Storage, Network Infrastructure. Implementation experience of High Availability & Disaster Recovery, Backup & Recovery Strategies. Knowledge of PKI Infrastructure and Certificate Authorities. Knowledge of database engines (MySQL and NoSQL Databases). Knowledge of server and client operating systems (Linux Distros, MS Windows). Knowledge in Object Storage management. Knowledge of Security Authentication and Authorization Solutions (HashiCorp Vault and Keycloak). Knowledge in Cloud-based Solution Infrastructure (AWS, Azure, Google Cloud, OCI, IBM).

Location: Boston, MA; Remote (USA) Workplace: hybrid Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.   Why This Role Is Important To Arcadia   At Arcadia.io, an Implementation Manager (IM) is a highly capable project leader who does what it takes to successfully deliver our product and is the one person responsible for bringing the customer live. This role is the single nexus of a customer getting value out of Arcadia and Arcadia getting value out of their customer. The IM provides the first interaction and touchpoint throughout the relationship. As a result the IM makes a meaningful contribution to retention and the customer experience.   Implementation Managers have complete responsibility for the end-to-end design, execution, and management of implementation activities. IMs commit to running large, complex implementation projects at high quality and speed to accelerate the path to value for our customers.   The ideal candidate is highly organized, can manage competing priorities, understand data architecture and can communicate effectively with technical functions, client, business and clinical teams.   What Success Looks Like In 3 months - Learn about our platform, industry, and internal processes; complete onboarding requirements and Arcadia Core Platform Certification Engage with leading customers, participating in the development and execution of complex implementation plans and supporting client discussions and working sessions around implementation initiatives - Manage components of the implementation such as integration workstreams   In 6 months - Get to know the ins and outs of our technical implementation process; demonstrate knowledge of client data and platform configuration - Independently manage multiple components of the implementation, including data integration and module implementations   In 12 months - Independently manage an implementation from contract signature to go live, including all aspects of developing an implementation plan, managing project status, handling risks and issues, and coordinating across teams to deliver a successful implementation of our platform - Obtain advanced certification on at least 1 additional module, demonstrating your knowledge of industry context, product functionality, and implementation best practices - Contribute to implementation process improvement initiatives, defining best practices and improving tools and documentation What You'll Be Doing Running product implementations, developing project plan and coordinating kickoff, product installation, validation, training, and go live Educating customer resources on Arcadia’s technical implementation processes, product architecture / functionality, best practices around complex healthcare data integration and platform usage to drive quality improvement. Analyzing and managing cost / utilization, and improve risk adjustment accuracy Establishing engagement goals, priorities, and timelines. Developing a detailed project plan oriented around customer and internal objectives. Managing tasks on a day-to-day basis and reports status Escalating and leading resolution of risks and issues including understanding complex technical challenges. Designing custom solutions leveraging Arcadia’s products and service capabilities Responsible for customer communications. Owning all standing and ad-hoc project meetings Coordinating customer, internal, and third-party activities. Ensuring project team collaboration and early escalation if project is tracking behind Demonstrating strong organizational, presentation, and customer service skills; Communicating effectively on data structures and platform architecture Clearly communicating program/project status, issues, risks, plans, etc. to senior management Performing other related duties as assigned or requested What You'll Bring Bachelor’s degree in related field At least 3 years leading account implementation processes in the software or technology arena in healthcare, preferably with claims and clinical data integration; in depth knowledge of and up to date hands-on experience with project management principles, tools and methods; ability to identify and effectively mitigate project- and account-level risks Extensive healthcare experience, including industry knowledge of population health and value-based care required, including ability to master an in-depth understanding of our solutions, client strategic context, and industry trends to effectively advise clients as a trusted advisor in leveraging the data asset and platform Experience with data aggregation and analysis with EHR and claims data strongly preferred, including experience with Tableau, QlikView, and SQL Would Love for You to Have Excellent presentation and communication skills, including ability to create powerful materials in Microsoft PowerPoint, Excel, Word, etc. Must have the ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders Strong problem solving, interpersonal, and organizational skills Team attitude and the ability to foster team atmosphere within each project team; ability to work effectively with remote teams What You'll Get Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care A flexible, remote friendly company with personality and heart Employee driven programs and initiatives for personal and professional development Be a member of the Arcadian and Barkadian Community This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager. About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.

Location: Muscat, Oman We are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaisons. The Support & Implementation Engineer will be responsible for the full life-cycle of incidents and problems. The position will require close working with all teams in all levels of technical support and engineering. Responsibilities Implement and install solutions on the customer's test and production environments. Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different levels of solutions (i.e. Database, Application, Network, Communication, and Integration Interfaces Levels). Act positively and respond promptly to the customer’s requests/tickets. Prepare, review and ensure accuracy of technical documentation. Conduct Preventive / Corrective Maintenance visits to customer sites physically or remotely. Perform any other job-related duties incidental to the work. Requirements Bachelor's Degree in Information Technology, Engineering/Science, Computer Application, or any related field. Fresh graduates / Up to 3 years experience in a familiar field. Willing to travel abroad and work extra hours whenever needed. Knowledge in database engines (Oracle and MS-SQL). knowledge in operating systems (Linux and MS Windows). Knowledge in application servers (Apache Tomcat, Oracle WebLogic, and IBM WebSphere). Knowledge in Directory Services (AD & LDAP). Excellent verbal, written, and interpersonal skills. Excellent team player. Excellent customer service skills. Attention to detail skills. Effective communication skills. Experience in one or more of the below is a plus : Cloud Computing, Virtualization Technologies, SAN and Storage, Network Infrastructure. Data Centers, High Availability & Disaster Recovery, Backup & Recovery Strategies. Knowledge in PKI Infrastructure and Certificate Authorities. Knowledge in database engines (PostgreSQL, MySQL, and NoSQL Databases). Knowledge in server and client operating systems (Linux Distros, Windows). Knowledge in web application servers (Jetty, Wildfly, JBoss). Knowledge in Object Storage management. Cloud-based Solution Infrastructure (Amazon, Azure, Google Cloud, DigitalOcean). Cloud Infrastructure Tools (OpenStack, Docker, Kubernetes). DevOps Techniques and Skills including CI/CD.

Location: London, England, United Kingdom About the Job: As a Senior Enterprise Account Executive, you will play a pivotal role in nurturing and expanding relationships with large enterprise accounts within your designated territory. You should possess exceptional business acumen, a customer-centric approach, and the self-motivation to thrive with minimal supervision. Moreover, you must be adaptable and proficient in wearing multiple hats as you take on this crucial responsibility. We have full confidence in your ability to make the right decisions and drive results autonomously. LaunchDarkly is a rapidly evolving software company with a strong mission and vision, powered by a diverse and talented team. Our mission is to accelerate software development by empowering teams. Joining our dynamic and fast-growing team, you will make an immediate impact on our product and customer success. Responsibilities: Ownership of Large Enterprise Accounts: You will be the primary point of contact and relationship owner for large enterprise accounts within your territory. Territory and Account Planning: Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives. Ensure Successful Adoption: Ensure the seamless adoption of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction. Elevate LaunchDarkly's Visibility: Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives within these large enterprises. Collaboration with Solutions Engineers: Work closely with your solutions engineer counterpart to deliver both business and technical value to prospects and customers. Cross-functional Collaboration: Collaborate with internal teams, including product support, developer relations, marketing, and revenue operations, to align our offerings with customer business needs effectively. About You: Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. Intellectual Curiosity and Ambition: You have a hunger for knowledge and strive for ambitious goals. Excellent Communication: Your written and spoken communication skills are outstanding. Highly Organized & Autonomous: You are capable of efficiently managing your workload and thrive in an environment that encourages autonomy. Adaptability: You excel in a fast-paced and dynamic organizational setting. Qualifications: 7+ years of Enterprise (closing) Sales Experience Experience selling DevOps products or a strong technical understanding of SDLC, developer workflows and pain points, with the ability to communicate how solutions address these challenges. You have a demonstrable track record of consistently meeting or exceeding quota expectations. You possess the expertise to navigate consultative sales cycles with Executive-level stakeholders at Fortune 500 companies. You have experience implementing and succeeding with a Land & Expand SaaS Sales strategy, effectively expanding business within large enterprise accounts. Recent experience working for an emerging technology software company is a significant plus. Familiarity with and experience using the MEDDPIC sales methodology is advantageous. Travel : expected range of 25% to 50% as needed About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Remote - Ontario, Canada (DNU) Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Staff Machine Learning Engineer on Twilio’s AI/ML Platform team. About the job We are actively recruiting for this role to fill an existing vacancy. This position is needed to build the foundational AI/ML capabilities and common platform tooling that power intelligent engagement experiences across Twilio. You will influence the design and evolution of our company-wide ML/AI Ops foundation, ensuring every AI capability incorporates rigorous offline and online evals to maintain exceptionally high quality. You will drive improvements to managing LLM workloads across the company, while ensuring easy and compliant access to data for AI/ML exploration and product development. This role requires a builder mindset to bridge theoretical research, production-grade experimentation, and scalable, enterprise-quality software. Responsibilities In this role, you’ll: Conduct deep-dive research into and implement state-of-the-art LLM inference and orchestration. Identify opportunities to leverage small language via fine-tuning/distillation. Build ML systems that hold up at Twilio scale. Set standards and tooling for building evals across a range of AI/ML capabilities. Rapidly acquire new technical skills and knowledge in a fast-paced, high-delivery environment. Proactively leverage and integrate the latest AI development stacks to bypass boilerplate engineering and focus on core differentiation. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 8+ years applied ML/AI experience with a track record of owning technically ambitious systems end to end rather than contributing to someone else's design. Comfort operating in a 0-to-1 setting with ambiguous requirements and a strong bias for action. Proficiency in Python programming language. Experience building cloud-based services on AWS, GCP, or Azure, with high-volume data, streaming or real-time inference paths, and a range of data stores. Strong fundamentals of statistical machine learning algorithms, transformer models, LLMs. Extensive experience with ML Ops and LLM Ops patterns, including designing and implementing rigorous evaluation metrics for non-deterministic AI features at scale. Strong communication skills and highly effective collaborator who works well with teammates. Familiarity with AI-assisted development tools (e.g., Claude, Codex, GitHub Copilot, Cursor, etc.). Desired: Prior experience building evals for autonomous agents and large language models. Prior experience building autonomous agents that handle multi-turn conversations and maintain long-term context/consistency. Prior experience working in a globally distributed team. Evidence of technical leadership/impact, such as contributions to open-source data/ML projects and/or published technical presentations, blog posts, papers, or research. Location This role will be remote and based in Ontario, British Columbia or Alberta, Canada. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. The estimated pay ranges for this role are as follows: $160,320 - $200,400 Target Bonus Percentage 12.5% The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: United States (Remote) Workplace: Remote About Teleport Don't wait for the future of infrastructure. Be part of it. Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence. Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world. As a member of the Teleport Customer Solutions Team, you will own the full post-sales lifecycle for a portfolio of strategic customers: implementation, technical support, ongoing business reviews, and identifying expansion opportunities. You will be responsible for implementing, supporting, evangelizing, and expanding Teleport at our top customers, and dedicated to proactively driving adoption so that they achieve the maximum value from all Teleport products and solutions. This is a deeply technical role. Many of our customers run Teleport on Kubernetes, and you will be expected to operate comfortably at the cluster level: designing and deploying Teleport in customer environments, troubleshooting failing workloads, and debugging access, networking, and certificate issues alongside customer engineers. You will work directly with customers to design solution architecture, deploy and configure Teleport hands-on, share implementation best practices, triage and debug technical issues, develop and maintain training programs, evangelize the solution to a wider customer organization, and plan and assist with enterprise-wide rollouts. You will act as a customer champion within Teleport and help prioritize product feedback by working with the Product team. As a Senior Technical Account Manager, you will be the primary lead for identifying and providing initial triage of technical blockers via shared chat, ticket, and meetings. As our company grows and we launch new offerings, the requirements of this position may shift. You should be comfortable with change and have an interest in continually learning and advancing your skillset. What you’ll bring - Deep, hands-on Kubernetes experience. You have built clusters with kubeadm (not just managed services), configured RBAC and certificate-based user access, and debugged failing workloads, networking, and control-plane issues. CKA certification is strongly preferred; CKAD is a plus. - Experience with cert-manager and TLS certificate management, Helm, and GitOps tooling (ArgoCD or Flux) - Demonstrable experience with the following security principles and technologies: SSH, PKI, 2FA, SSO (SAML, OIDC), and RBAC - Linux administration skills - Hands-on experience with one of the major public cloud providers: AWS, GCP, or Azure (certifications are a plus) - 8+ years of experience in customer-facing software onboarding, software services, solution architecting, or system administration roles - Exceptional hands-on troubleshooting, testing, and debugging skills, with the tenacity to identify and resolve technical issues as they arise - Outstanding soft skills and excellent verbal and written communication - Project management experience and the ability to handle multiple clients simultaneously What you’ll be doing - Design solution architecture for Teleport in customer environments - Deploy and configure Teleport in customer environments, including Kubernetes-based deployments, and communicate implementation best practices to the customer - Act as the point person for technical issues, troubleshooting Kubernetes-based customer environments (cluster, networking, certificate, and access issues) and escalating high-complexity cases to Engineering - Work closely with Sales and Product to identify customer needs tied to tangible upsell and cross-sell opportunities - Plan and deliver Quarterly Business Reviews for customers, drive adoption within the customer organization, and plan and assist with enterprise-wide rollouts of Teleport - Develop, maintain, and deliver customized training, and evangelize the solution to a wider customer organization - Maintain strong working relationships with key client stakeholders and expand those relationships into other parts of the organization - Document each customer’s business goals and challenges to align Teleport with the most value possible - Serve as a subject matter expert on existing and upcoming Teleport solutions for customers and teammates, staying up to date on the latest releases - Collaborate with Sales and Product to provide valuable feedback for product improvement - Support our broader customer base seeking new solutions and best practice recommendations Our interview process Our interview process includes a hands-on technical assessment. You will build a kubeadm Kubernetes cluster, configure RBAC with certificate-based user access, deploy an application, present your design and its tradeoffs, and work through live Kubernetes troubleshooting scenarios. Candidates should be comfortable operating Kubernetes at this level without relying on managed-service abstractions. You are welcome to use AI tools for the take-home portion, with full disclosure of how they were used. Why Teleport You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for. Remote-first and globally distributed, we're genuinely passionate about what we're building. The Benefits At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career. - Extensive health coverage - Annual expense budget - Rest and recovery policies that maximize your ability to recharge - Investment in your future with retirement savings plans - Professional development opportunities Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law. Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/

Location: San Jose, California, United States Who We Are OKX is one of the world's leading crypto platforms — a regulated exchange, a self-custody wallet, and a growing ecosystem of decentralized applications used by millions globally. We move fast, ship constantly, and operate across trading, DeFi, payments, and social products — each with distinct users and design challenges. Our design organization is in the middle of a meaningful transformation: raising craft standards, building tighter brand-to-product coherence, and embedding AI into how we work. We're backed by our core principles — We Before Me, Do the Right Thing, and Get Things Done — and we take those seriously in how we hire, build, and ship. About the Opportunity This is a hybrid onsite position. Candidates must be in the Bay Area, CA. We’re looking for a Senior Visual Designer to join the Visual System Team, the team responsible for how OKX looks and feels across every product surface, including mobile and web. You’ll work at the intersection of brand expression and product design, crafting the visual layer that makes OKX products feel distinctive, coherent, and trusted. This isn’t a role where you receive a finalized wireframe and simply apply a visual layer. You’ll be involved early, shaping how features are visually conceived, how brand moments are integrated into product flows, and how visual systems scale across an ecosystem of products used by millions. You’ll work within OKX’s Visual Systems infrastructure alongside the Design System and Content System teams, contributing to scalable visual frameworks including illustration guidelines, motion principles, iconography standards, and brand-in-product patterns that raise quality across the entire product. What You'll Be Doing Design product visual experiences. Create high-quality visual and UI designs for OKX products across trading, wallet, payments, and social features. Own the visual execution of key product surfaces, from concept through to pixel-perfect delivery. Balance beauty with clarity in a domain where trust and usability are non-negotiable. Contribute to visual systems. Work within and contribute to OKX’s visual systems, including shared illustration styles, motion tokens, color systems, iconography, layout patterns, UI components, and design tokens. Your work should strengthen the system, not create one-off exceptions. Think in terms of reusable, scalable assets and patterns, not just individual Bridge brand and product. Translate brand direction into in-product visual experiences. Work with the Brand Design team to ensure that visual identity is consistent from marketing to core product, while adapting it thoughtfully to product goals, user needs, and performance metrics. You’ll help create room for the product’s own visual expression without going off-brand. Design product campaigns and key moments. Create engaging visual experiences for in-product campaigns, launches, and feature moments. These should feel distinctive and expressive while remaining native to the product experience and aligned with the broader brand. Use AI tools in your design workflow. Actively integrate AI into your daily practice using generative tools for ideation, exploration, variation, prototyping, and asset production. You’re expected to experiment with AI-assisted workflows and bring what works back to the team. This is a core part of how we work, not an optional extra. Collaborate cross-functionally. Partner with product designers, engineers, and product managers to ensure visual design decisions are grounded in user needs and technically feasible. Participate in design reviews, give and receive critique constructively, and communicate your rationale clearly. Pitch and present. Propose creative concepts to team leads and stakeholders. Articulate the reasoning behind visual choices, not just what you designed, but why it is the right solution for the user and the brand. What We Look For In You 4–6 years of experience in visual design, UI design, a digital-focused role within a brand team, or a related discipline, with a portfolio demonstrating strong craft, modern taste, and attention to detail. Experience taking product experiences from wireframes to polished, production-ready UI. You understand how visual design supports usability, hierarchy, trust, product goals, and measurable outcomes, not just aesthetics. Strong UI and digital design fundamentals across product, responsive web, and mobile experiences. Mobile-first experience is essential. Exceptional visual craft across typography, color, composition, layout, interaction, and detail. You have a clear point of view, make thoughtful design decisions, and care about the polish that separates good from great. Experience creating or contributing to scalable design systems. You understand tokens, components, patterns, and how to create a coherent visual language across a product. Comfortable working at the intersection of brand and product. You can translate brand direction into product experiences that meet user and business needs while leaving room for distinctive product expression. AI-forward in your practice. You actively use generative tools for ideation, exploration, prototyping, and production, and are excited to experiment with new workflows. You use AI with strong creative judgment, refining outputs rather than relying on unedited generated assets, and look for ways to make visual work more scalable. A clear, collaborative communicator who can articulate design rationale and work effectively with product designers, engineers, product managers, and Brand Design. Proficiency in Figma and prototyping tools, with the ability to communicate interaction and motion intent through high-fidelity prototypes. Experience creating light animation is a strong plus. Experience with 3D software or a genuine willingness to learn is also highly valued. What Sets You Apart Experience designing for fintech, crypto, or trading platforms — you understand the visual language of trust, precision, and data density. Strong visual. illustration and interaction idea skills — you can create original visual assets, not just compose them. An exceptional eye for layout, composition, and hierarchy. You can turn ideas into clear, high-quality visual solutions quickly and decisively. Comfortable working in a fast-paced environment, balancing speed with a high bar for craft and attention to detail. Experience working with globally distributed teams across offices and time zones. Familiarity with how visual design integrates with front-end implementation. You understand CSS, design tokens, and component architecture well enough to collaborate effectively with engineers. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for professional growth Team building programs and company events Wellness and meal allowances Comprehensive healthcare for employees and dependents Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .