Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Before you apply, we encourage you to explore our culture page https://www.kraken.com/culture to understand what drives us and how we work.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We’re looking for a Senior Analytics Engineer to join Kraken’s Finance Data Eng & Analytics team within Data Platform. You’ll build trusted financial data products, using automation and AI to reduce manual work and improve the close process.
Working at the intersection of data engineering and accounting, you’ll turn complex financial data into reliable pipelines, models and automated reconciliations. You’ll use AI-assisted tools to accelerate development and investigations, keeping financial outputs tested and traceable.
THE OPPORTUNITY
- You’ll work closely with Data Engineers, Finance and Platform Accounting to improve reporting and decision-making. Clear communication and collaboration will help you agree priorities, explain findings and drive adoption.
- Partner with Finance to understand workflows, identify pain points and translate business needs into practical data and automation solutions.
- Build and maintain automated workflows for data preparation, reconciliations, reporting and follow-ups, with clear controls, monitoring and exception handling.
- Build intuitive dashboards and visualizations that help stakeholders understand performance, investigate issues and make decisions.
- Resolve finance data issues and reconciliation breaks with Finance, Product and Engineering, addressing root causes and communicating progress.
- Build scalable, reliable pipelines to collect, transform and curate data from internal platforms and external systems.
- Support the design and rollout of a trusted finance data lake, with clear definitions, ownership and quality checks.
- Improve data timeliness, enabling near-real-time insights where they add business value.
- Evaluate new technologies, including AI-assisted automation, and prototype solutions to Finance needs that can be reliably supported in production.
WHAT YOU BRING
- 7+ years of experience in data analytics and data management within financial services or a regulated industry, working directly with Finance teams.
- Strong SQL and Python skills, including writing, debugging and maintaining production code.
- Solid experience with Git, merge requests, and code reviews, supported by strong software engineering practices, including testing and documentation.
- Hands-on experience building and operating pipelines and models using dbt, Spark, Airflow or comparable tools.
- Direct experience with finance or accounting data, such as reconciliations, subledgers, cost basis or month-end close, including investigating discrepancies and validating outputs with accounting stakeholders.
- A track record of owning pipelines end to end, making sound technical decisions and improving reliability as requirements and systems evolve.
- Judgment and autonomy to lead complex work, navigate ambiguity and remain accountable for production outcomes.
- Experience supporting recurring financial close activities, combined with a proactive approach to identifying manual processes and replacing them with reliable, sustainable automation.
- Excellent communication skills, with the ability to collaborate across Engineering and Finance, explain complex technical issues, articulate financial implications, and recommend actionable solutions.
NICE TO HAVES
- Experience with cryptocurrency transaction data and how digital-asset activity flows into financial records and reconciliations.
- Experience processing large volumes of financial transactions using distributed frameworks such as Spark or PySpark.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Brazil; Peru; Colombia; Argentina; Canada; Mexico; Chile
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Before you apply, we encourage you to explore our culture page https://www.kraken.com/culture to understand what drives us and how we work.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We’re looking for a Senior Analytics Engineer to join Kraken’s Finance Data Eng & Analytics team within Data Platform. You’ll build trusted financial data products, using automation and AI to reduce manual work and improve the close process.
Working at the intersection of data engineering and accounting, you’ll turn complex financial data into reliable pipelines, models and automated reconciliations. You’ll use AI-assisted tools to accelerate development and investigations, keeping financial outputs tested and traceable.
THE OPPORTUNITY
- You’ll work closely with Data Engineers, Finance and Platform Accounting to improve reporting and decision-making. Clear communication and collaboration will help you agree priorities, explain findings and drive adoption.
- Partner with Finance to understand workflows, identify pain points and translate business needs into practical data and automation solutions.
- Build and maintain automated workflows for data preparation, reconciliations, reporting and follow-ups, with clear controls, monitoring and exception handling.
- Build intuitive dashboards and visualizations that help stakeholders understand performance, investigate issues and make decisions.
- Resolve finance data issues and reconciliation breaks with Finance, Product and Engineering, addressing root causes and communicating progress.
- Build scalable, reliable pipelines to collect, transform and curate data from internal platforms and external systems.
- Support the design and rollout of a trusted finance data lake, with clear definitions, ownership and quality checks.
- Improve data timeliness, enabling near-real-time insights where they add business value.
- Evaluate new technologies, including AI-assisted automation, and prototype solutions to Finance needs that can be reliably supported in production.
WHAT YOU BRING
- 7+ years of experience in data analytics and data management within financial services or a regulated industry, working directly with Finance teams.
- Strong SQL and Python skills, including writing, debugging and maintaining production code.
- Solid experience with Git, merge requests, and code reviews, supported by strong software engineering practices, including testing and documentation.
- Hands-on experience building and operating pipelines and models using dbt, Spark, Airflow or comparable tools.
- Direct experience with finance or accounting data, such as reconciliations, subledgers, cost basis or month-end close, including investigating discrepancies and validating outputs with accounting stakeholders.
- A track record of owning pipelines end to end, making sound technical decisions and improving reliability as requirements and systems evolve.
- Judgment and autonomy to lead complex work, navigate ambiguity and remain accountable for production outcomes.
- Experience supporting recurring financial close activities, combined with a proactive approach to identifying manual processes and replacing them with reliable, sustainable automation.
- Excellent communication skills, with the ability to collaborate across Engineering and Finance, explain complex technical issues, articulate financial implications, and recommend actionable solutions.
NICE TO HAVES
- Experience with cryptocurrency transaction data and how digital-asset activity flows into financial records and reconciliations.
- Experience processing large volumes of financial transactions using distributed frameworks such as Spark or PySpark.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Animoca Brands Corporation Limited is looking for a Go-to-Market AI Product Manager to launch polished product lines, optimize onboarding, and drive rapid iteration.
География найма не уточнена
Зарплата не указана
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Austin
Workplace: Remote
We're hiring for a Recruiting Coordinator to help us keep hiring at Coder organized and welcoming. You'll keep scheduling running smoothly, generally support our Recruiting Team, and make sure candidates have a great experience throughout the interview process. You'll also help identify improvements that make hiring a better experience for everyone.
This position is slated as contract-to-hire, and we’re looking for someone who is able to join us in our Austin office occasionally.
WHAT YOU’LL DO HERE
- Coordinate virtual and in-person interviews across teams and time zones, ensuring a smooth experience for everyone involved
- Thoroughly document interview processes, interviewer roles, and other relevant details to help better prepare candidates and interviewers
- Proactively identify opportunities to streamline coordination and improve the candidate and hiring team experience
- Generally support day-to-day recruiting operations
WHAT WE’RE LOOKING FOR
- 1+ year(s) of experience in recruiting coordination, talent acquisition, HR, administrative support, or another similar role
- Strong organization and attention to detail, with the ability to juggle competing priorities
- Clear and friendly communication, both written and verbal
- A candidate-first mindset and genuine interest in creating a positive experience for everyone involved in hiring
- Experience using AI, an Applicant Tracking System (Ashby, Greenhouse, etc.), and standard web-based tools (Google Workspace or similar)
BONUS TACOS IF YOU HAVE
- (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!)
- Experience using Ashby ATS
- Prior experience at a quickly scaling technical startup
- Interest in growing professionally into a full-cycle Recruiter
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
LangChain is looking for a GTM Enablement Program Manager to help keep our growing go-to-market organization informed, enabled, and ready to execute as our products and company evolve.
We operate in one of the fastest-moving areas of technology. Our products evolve quickly, new capabilities launch frequently, and the knowledge our GTM teams rely on is constantly changing. As we scale, we need a strong operating system that ensures sellers understand what we're building, why it matters, how to talk about it, and where to find the information they need.
This role will own three critical areas of our enablement engine: Product Enablement, GTM Knowledge & Content, and Enablement Communications.
You'll partner closely with Product, Engineering, Product Marketing, Sales, and Revenue Operations to turn product changes and company knowledge into scalable training, resources, communications, and systems for GTM.
Working with cross funtional subject matter experts, your job is to turn messaging, trainings, and artifacts into field readiness—making sure GTM can learn it, find it, understand it, and use it.
WHAT YOU'LL DO
OWN PRODUCT ENABLEMENT
- Own the product enablement engine. Stay closely connected to Product, Engineering, and Product Marketing to understand what's changing, determine the impact to GTM, and partner with these SMEs to build practical field enablement.
- Own GTM readiness for product launches and major changes. Build the enablement plan from initial intake through launch, including training, communications, resource publication, reinforcement, and ongoing maintenance.
- Build and maintain product training. Create and continuously improve product curriculum in our LMS and Content Hub so sellers have a clear learning path across our platform, products, use cases, positioning, and value.
- Run live product enablement. Determine when asynchronous learning isn't enough, coordinate the right SMEs, and facilitate live sessions, workshops, demos, and deeper product training.
- Measure readiness and close gaps. Use feedback, participation, knowledge checks, field questions, and other signals to understand where GTM needs additional reinforcement.
OWN GTM KNOWLEDGE & CONTENT
- Own the GTM knowledge system. Make it easy for sellers to quickly find accurate, relevant, and current information across our Content Hub, LMS, and other GTM systems.
- Build scalable information architecture and governance. Establish clear taxonomy, templates, ownership, review cadences, freshness standards, and archival processes that keep GTM knowledge organized and current.
- Manage the content lifecycle. Ensure training, product resources, competitive guidance, FAQs, recordings, and other enablement materials stay current as the business changes—and remove or archive information that is no longer relevant.
- Operationalize canonical GTM content. Partner with Product Marketing and other subject matter experts to ensure approved messaging, competitive guidance, objection handling, and other core GTM knowledge is consistently structured, maintained, and accessible.
- Build for humans and AI. Structure GTM knowledge so both sellers and AI-powered tools can reliably retrieve and use accurate context. Explore ways AI can improve content discovery, maintenance, gap detection, and enablement workflows.
OWN ENABLEMENT COMMUNICATIONS & CADENCE
- Own the GTM enablement communications engine. Manage Weekly Trace and other recurring enablement communications, consolidating product, program, and company updates into clear guidance for the field: What changed? Why does it matter? Where can I learn more? What do I need to do?
- Run our recurring enablement cadence. Own the operational execution behind weekly enablement, including the calendar, SME coordination, materials, recordings, recaps, and follow-through.
- Create signal from noise. Build predictable ways for GTM to stay current without requiring sellers to monitor dozens of Slack channels, documents, and product updates.
- Improve the enablement operating system. Identify breakdowns in how information moves from Product, Engineering, Product Marketing, and other teams into GTM—and build scalable systems rather than continually working around them.
WHAT WE'RE LOOKING FOR
- 4+ years of experience in GTM enablement, product enablement, sales enablement, enablement operations, or a related role in a B2B technology company.
- Experience owning product enablement programs, including product launches, training, ongoing curriculum, and field communications.
- Experience building or managing product training for Sales or broader GTM audiences.
- Strong technical curiosity. You don't need to be an engineer, but you should want to understand technical products deeply enough to explain them clearly and accurately.
- Ability to translate complex product information into practical seller guidance: what it is, why it matters, who it's for, how to position it, and when to use it.
- Experience organizing and maintaining a GTM knowledge or content system—not just creating individual pieces of content.
- Strong understanding of content governance, information architecture, taxonomy, and knowledge lifecycle management.
- Strong written communication skills and the ability to turn a large volume of information into clear, concise, actionable guidance.
- Strong program management skills. You can manage multiple workstreams, SMEs, launches, deadlines, and recurring programs without losing the details.
- High ownership and follow-through. You don't wait for someone to tell you that a launch isn't ready, information is outdated, or a process is broken—you proactively drive it to resolution.
- A builder mentality. You're comfortable starting with an imperfect system, creating a V1, learning from users, and continuously improving it.
- Experience working cross-functionally with Product, Engineering, Product Marketing, Sales, and Revenue Operations.
- AI fluency and curiosity about how structured knowledge can power agents, search, content generation, and internal GTM workflows.
- Experience with knowledge-management platforms such as Notion and learning-management systems such as WorkRamp is a plus.
- Familiarity with developer tools, AI/ML infrastructure, LLM applications, or agentic AI is a plus.
Compensation: $150,000-180,000 base salary + options
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
We are looking for a Senior Software Engineer II, Applied AI to join our Agentic Systems team, where you'll build AI agents that automate workflows for teams across Wrapbook. Design and build production-grade AI agents with LangGraph that automate multi-step workflows for internal teams across Wrapbook.
Location: United States
Workplace: Remote
You lead rollouts, monitor health and usage, and keep stakeholders informed. You bring the technical fluency to guide deployment and adoption decisions, connect technical priorities to business outcomes, and engage specialists when deeper expertise is needed. You partner with Sales on expansions and renewals, and with Solutions, Support, Product, and Engineering on implementation, issues, and feedback.
What you’ll do here
- Own onboarding and rollout plans for new customers; coordinate with Sales and Solutions for a smooth, successful implementation of Coder’s platform.
- Remove barriers to adoption so customers achieve their desired outcomes expediently.
- Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations.
- Own the account’s technical success plan: translate customer goals and deployment context into adoption milestones, technical priorities, and a roadmap for broader use of Coder. Align owners and timelines, and track progress against agreed outcomes.
- Guide customer admins and platform teams on deployment readiness, configuration best practices, and ongoing adoption. Lead technical discovery, facilitate admin enablement, and troubleshoot common adoption blockers; coordinate Solutions, Support, or Engineering for architecture design, complex implementations, and deeper troubleshooting.
- Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross-sell motions.
- Oversee renewals and forecasting, ensuring timely, successful commitments.
- Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve them.
- Monitor and report on customer health and usage, including technical risks and progress toward adoption milestones.
- Develop deep expertise in Coder’s products to provide global customer coverage.
What we’re looking for
- 5+ years in customer success or a technical customer-facing role, with experience independently managing enterprise accounts and driving adoption, retention, and expansion.
- Practical knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC; ability to discuss how these fit into a customer’s environment and inform their adoption strategy.
- Experience guiding customer onboarding and deployments in SaaS or self-hosted environments. Able to understand a deployment architecture, ask informed questions about infrastructure and security, investigate common issues using logs and documentation, and turn findings into clear next steps.
- Hands-on experience with Salesforce and other industry-standard CS platforms.
- History of building strong relationships across executive, business, and technical stakeholders.
- Consistent internal advocacy for customers and ability to provide actionable feedback for Product and cross-functional teams.
- Habit of staying current on industry trends, CS best practices, and the competitive landscape.
- Startup experience.
- High EQ with strong verbal communication and technical writing skills.
- Self-motivated with a creative and analytical approach to problem-solving.
Bonus tacos if you have
- Customer success or sales experience focused on developer tools.
- Renewal management experience.
- Experience with Totango or a similar Customer Success platform (e.g. Gainsight, Pylon).
- Tinker with AI and the developer tools ecosystem (e.g. ChatGPT, Claude, Cursor).
- Hands-on familiarity with Kubernetes, cloud environments (AWS, GCP, Azure), or infrastructure as code tools such as Terraform.
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Make a difference.
Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Enterprise Solutions Engineering team are our in-house, customer-facing product experts. The Enterprise SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful. We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Enterprise SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams.
What You’ll Be Doing:
Join as an early member of a high growth team working together to solve technical and customer problems the right way
Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
Deliver product and technical presentations to potential and existing customers
Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
Drive product conversations based on need and problems learned during customer interactions
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
What Makes You a Great Fit:
Ideally located in Canada
5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running.
We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership
We are a remote-first company so you would need to learn to work and collaborate with an international team
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You will love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table!
You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life!
Compensation & Rewards:
In the Canada the OTE (On-Target Earnings) compensation range for this role is CAD 196,000 - CAD255,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We are looking for an Analyst, Deal Operations to help drive Ramp’s next phase of growth! Reporting to the Senior Manager, Deal Desk, you’ll be a key partner in taking our Sales organization to the next level, responsible for quoting, pricing structure, and contracting for our Sales team. You'll be an integral part of the Deal Operations team with a focus on offering guidance to drive deal execution while complying with company policies and procedures and ensuring consistency to manage risk. You’ll work directly with our Sales, Legal, Accounting, and cross-functional leadership to better streamline efficient workflows and enhance sales productivity.
WHAT YOU'LL DO
- Quote & contract approvals — review and approve quotes and contract workflows within policy; escalate exceptions with clear context
- Feature & subscription activation — enable product tiers, configure accounts, and manage trial extensions, and coordinate billing
- Policy & process guidance — be the first line of support for AEs with questions about deal structure, approval requirements, and process
- Playbook development — document what you learn; help build the SOPs and escalation guides that make this function scalable
- Drive consistency across deal processes by helping to optimize, streamline, and automate quote-to-cash processes
- Serves as a subject matter expert on deal constructs, operational procedures, approval policies, and controls
WHAT YOU NEED
- 1+ years in a Deal Desk environment, preferably in a high growth SaaS company.
- Experience with Salesforce, CPQ, and other sales-related systems, including pricing and data enrichment tools.
- Exceptional communication skills, written and verbal.
- Excellent project management instincts, with an ability to manage multiple projects at one time.
- You have a “get things done” mentality; you can dissect problems, identify solutions, and drive these solutions to completion with a high degree of autonomy.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Provide Tier 1 and Tier 2 support through tickets, chat, email, and remote support sessions. Support macOS, Windows 11, Microsoft 365, Teams, Slack, and Zoom environments.
Задачи:
— Самостоятельное выявление угроз, анализ рисков, расследование инцидентов и внедрение технических мер защиты.
— Полный цикл Incident Response: Detect → Analyze → Assess Risk → Contain → Remediate → Verify → Document.
Требования:
— Опыт в Cybersecurity / Information Security от 3 лет.
— Уверенное администрирование Linux, Server Hardening.
— Глубокое понимание TCP/IP, DNS, HTTP/HTTPS, TLS, VPN.
— Практический опыт с Firewall, WAF, IDS/IPS, SIEM, Cloudflare и DDoS Protection.
— Vulnerability Management (Nessus, OpenVAS, Qualys), CVE/CVSS.
— Web/API Security, OWASP Top 10.
— Анализ логов, расследование Security Incidents, работа с IOC.
— Управление доступом: RBAC, MFA, PAM, Least Privilege.
— Автоматизация задач безопасности — Bash/Python.
— Реальный опыт проектирования и внедрения Zero Trust / ZTNA, а не только теоретические знания.
— Identity-based Access, Device Trust, Conditional Access, Microsegmentation.
— Интеграция с IAM/SSO/IdP, контроль привилегированного доступа.
— Опыт с Cloudflare Zero Trust, Teleport, CyberArk, Tailscale, Zscaler или аналогичными решениями.
Будет преимуществом:
— AWS/Azure/GCP Security, Kubernetes Security, Wazuh, Suricata, Pentest, Threat Modeling, ISO 27001, PCI DSS.
Условия:
— Локация: Пафос, Кипр (офис).
— График: 09:00–18:00.
— Зарплата: €6 000–8 000 / месяц.
Важно:
— Нанимающая компания не рассматривает граждан РФ.
— Кандидаты без практического опыта внедрения Zero Trust / ZTNA не рассматриваются.
Role Responsibilities Oversee the full game development process, from ideation to release. Contribute creative ideas for game mechanics, themes, and innovative elements to boost player engagement in collaboration with CPO.
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
THE OPPORTUNITY
As a Senior Customer Success Manager at Help Scout, you’ll own a named book of 80–100 accounts, representing around $4M in recurring revenue. You’ll be the trusted partner for the people who rely on Help Scout every day, from day-to-day users to the executives who sponsor the relationship.
Your first priority is building a strong relationship rhythm across your book: regular check-ins, executive business reviews, and a clear understanding of what each customer is trying to achieve. You’ll connect those goals to the best of what Help Scout offers, and you’ll be the first to notice when something starts to slip.
You won’t carry an expansion quota. When you spot an opportunity to grow an account, you’ll partner with our expansion team and hand it off warm, so you can stay focused on retention and long-term value. You’ll also be the customer’s voice inside Help Scout, bringing what you learn to Product, onboarding, and the rest of the team.
- Own a book of 80–100 accounts end-to-end. From onboarding handoff through adoption and renewal, you’re accountable for the health and retention of every account.
- Build multi-threaded relationships. You’ll work across levels in each customer, including executives and decision makers, and align on the business outcomes that matter to them.
- Catch risk early. You’ll watch for signals like dropping usage or slowing communication, escalate early, and bring in the right internal partners to turn things around.
- Lead executive business reviews and regular check-ins that drive adoption, surface underused features, and strengthen product alignment.
- Own renewals and retention. Your success is measured on net dollar retention for your book.
- Surface expansion opportunities and partner with our expansion team to close them.
- Bring the voice of the customer inside. Share what you learn with Product and cross-functional teams to help shape the roadmap, onboarding, and how we work.
- Design your own workflows. You’ll have freedom to use AI tools to stay organized and make sure nothing falls through the cracks across a large book.
- Raise the bar for the team. You’ll share what works, document your learnings, and help shape how Customer Success grows at Help Scout.
ABOUT YOU
- You have 5+ years of Customer Success experience in SaaS, with time spent in SMB, mid-market, strategic, or enterprise segments.
- You’ve owned a large book of business. At some point in your career, you’ve managed 50+ accounts and kept a consistent cadence with all of them.
- Retention is your track record. You can talk about your renewal rates, retention, or NDR, and what you did to move them.
- You love the relationship side of the work. You enjoy being a strategic advisor, aligning with executives on business goals, and working with internal teams to get customers where they need to go. Closing deals isn’t what gets you up in the morning.
- You never solve problems alone. When an account shows signs of risk, you raise it early, pull in the right people, and keep the customer informed.
- You’re not afraid of difficult conversations. You can handle tough renewal or recovery conversations with confidence and care.
- You’re a strong cross-functional partner. You know how to work alongside Product, Support, and Sales, and you’ve handed off expansion opportunities to account executives or account managers before.
- You thrive while things are still being built. You’re comfortable shaping processes as we go and don’t need a playbook for everything.
- You’re excited about how AI can transform your work. You look for ways to reduce manual overhead and spend your time where it matters most.
- Technical aptitude. You’re comfortable learning and navigating complex software, and you want to become an expert in our product.
ABOUT THE PROCESS
1. Recruiter Chat - You'll meet with Nahuel on the Recruiting team to chat through compensation, benefits, timeline, and company culture.
2. Value Add - You'll meet with Annika, Customer Enablement Lead, to talk more about the role and your experience in more detail.
3. Project - We’ll give you a take-home project (we’ll pay for your time), then you’ll share it back to the team.
4. Team Chat - You’ll meet with two members of our Customer Success team to learn more about how we work and the customers we serve.
5. Final Chat - You’ll chat with our VP of Customers.
6. References - We’ll ask you for three references. Ideally, we’d like two of them to be managers, but we can be flexible.
COMPENSATION
Each role at Help Scout has a pay range aligned to our salary formula https://articles.helpscout.com/blog/employee-compensation/ and based on national market data. We take a competency-based approach and pay is based on the level and band of your role. We assess leveling during the hiring process for new teammates, during our bi-annual performance review cycles, and when a teammate’s role changes.
OTE: $139K–$160K
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Remote, Global
About the Role
We're looking for a FinOps Data Engineer to help drive cost optimization and cloud financial governance across our AWS infrastructure and GCP footprint. You'll work cross-functionally with Engineering, Finance, and Product to find and ship savings, build the tooling necessary to maximize efficiency of every dollar spent in the cloud, and cultivate a culture of cost awareness across engineering teams. This role owns the data side of that mission: the models, pipelines, and analysis that make cost, usage, and margin numbers trustworthy across the company.
This is a hands-on engineering role, not an analyst seat. You'll do the schlep work other teams don't have time for, digging into a bucket's access pattern, writing the dbt model or Python pipeline that ships the fix, building the cost-vs-revenue mart that answers a margin question once instead of every time, and chasing a number until it reconciles. Strong communication matters as much as technical depth, you'll regularly explain a savings case or a data model's implications to an engineering team, a finance stakeholder, and a leadership audience in the same week.
What You'll Be Responsible For
In this role, you'll:
- Find and ship savings across AWS and GCP: Analyze billing, usage, and cost trends to identify opportunities, rightsizing, storage lifecycle policies, data transfer, and spot/auto-scaling. Take ideas from identification through to a realized dollar figure, not just a recommendation.
- Build and maintain the FinOps data pipeline: Design and run the BigQuery/dbt models that turn raw billing and usage data (CUR, Storage Lens) into reconciled, trustworthy mart tables, the foundation everything else in FinOps is built on.
- Build cost-vs-revenue and customer segmentation models: Model unit economics and margin by product line and customer segment, and extend coverage as new products and segments come online.
- Apply data science to cost and usage data: Build forecasting models, detect anomalies statistically rather than by threshold alone, and quantify savings opportunities (e.g. storage lifecycle, request-cost patterns) with rigor a spreadsheet can't match.
- Build and maintain cost attribution: Tagging policies, cost allocation, and chargeback/showback so engineering teams can see and own their own spend. This is foundational work other savings work depends on.
- Automate cost governance: Build automated cost reporting, anomaly detection, and alerting. Write the scripts and infrastructure-as-code (Python, Terraform, Lambda) that enforce cost policy rather than relying on manual review.
- Partner with engineering on architecture decisions: Bring cost into the room early, cost-efficiencies are cheaper to get right at design than to retrofit.
- Work with Finance on forecasting and reporting: Support budget tracking and financial KPIs; build dashboards and self-serve analytics engineering and finance can both read.
You Might Be a Good Fit If You
- Have strong AWS expertise and working GCP knowledge, including pricing models, billing structures, and cost optimization mechanics.
- Have data engineering depth: dbt, BigQuery (or an equivalent modern warehouse), SQL at scale, and data modeling for analytics (dimensional modeling, incremental models, testing).
- Have data science fundamentals: statistical forecasting, anomaly detection, and experimentation, and know when a rigorous model beats a rule of thumb.
- Have automation and scripting skills: Python, Terraform/ pulumi, Lambda, or Bash.
- Are comfortable with cost/billing tooling: AWS Cost Explorer, Cost & Usage Reports, GCP Billing Reports, and BI/dashboarding (we use Hex).
- Have experience with, or are comfortable picking up, Linear and Notion as the system of record for tracking and documenting FinOps work.
- Experience with a dedicated cloud cost management platform (e.g. CloudZero, Vantage, or similar) is a plus, not required.
- Can analyze cost data and present it clearly to both technical and non-technical audiences.
- Have prior experience spanning data analytics, data engineering, or data science in a FinOps, cloud cost management, or cloud governance context.
- Are energized by doing the unglamorous, high-leverage work (the schlep) that unblocks other teams, and by working cross-functionally without positional authority.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Singapore; Hong Kong
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Before you apply, we encourage you to explore our culture page https://www.kraken.com/culture to understand what drives us and how we work.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Join our Regulatory Legal team, the group responsible for maintaining and growing Kraken's product offerings across every region we operate in and for advising the business on its day-to-day regulatory obligations. We are a tight, experienced group of lawyers from tradfi (traditional finance), fintech and crypto backgrounds who move fast, stay curious and take pride in the commercial accountability of our advice. We partner directly with Compliance, Product and senior leadership to keep our licensed entities running smoothly and our regulators well served.
This is a remote role based in Hong Kong or Singapore, supporting our growing volume of regulatory work across the broader APAC region. You will operate as a practical legal generalist with a focus on Product legal advice: supporting launches and product changes across APAC, including derivatives and over-the-counter ("OTC") options, tokenised equities, earn and staking products, custody, and card and payments offerings.
THE OPPORTUNITY
- Provide product legal support for APAC launches and enablement across the entire Payward product suite, including xStocks, OTC options, institutional custody and execution, and cross-regional products rolling out across APAC
- Act as a gatekeeper for new APAC outside counsel engagements: scope the work, estimate the cost, and sign off before matters are routed externally, so that outside counsel is used where local-law advice is genuinely required
- Translate complex regulatory frameworks into pragmatic, actionable guidance for the business, favouring plain-English communication, measurable risk trade-offs and decision-ready recommendations
- Use AI-assisted tools (for example for multi-jurisdiction licensing analysis, first drafts of regulatory submissions and matter tracking) to raise the speed and consistency of the team's work
- Own the APAC regulatory workload under the direction of the APAC regulatory lead, including licence variations, client and broker agreement documentation, licensing structure questions and routine regulator correspondence
- Take ownership of geography-specific licensing in markets such as Kazakhstan, Pakistan and the Philippines, instructing and supervising local counsel in region and in time zone, and supporting other APAC markets (for example South Korea, Japan, Taiwan, Vietnam, Indonesia and Malaysia) as they arise
- Support Payward Group licensing initiatives in key APAC markets such as Singapore and Hong Kong, including preparing application materials and coordinating with outside counsel
WHAT YOU BRING
- Qualified lawyer admitted in Singapore, Hong Kong, England and Wales, or an equivalent common law jurisdiction
- 10 or more years' post-qualification experience ("PQE") in financial services regulatory law, gained at a regulated financial services institution (for example a bank, broker-dealer, exchange, derivatives dealer or crypto services provider), at a law firm supporting such clients and/or at a relevant regulator
- Demonstrated ability to independently own regulatory relationships and business-as-usual regulatory workstreams, including notifications, information requests and supervisory correspondence
- Strong experience with the financial regulatory landscape in a major Asian financial centre (eg, Singapore and the MAS, Hong Kong and the SFC/HKMA)
- Proven ability to instruct, supervise and manage the cost of local counsel across multiple jurisdictions, including in markets where you are not admitted
- Working knowledge of anti-money laundering and counter-terrorist financing ("AML/CTF") obligations and regulatory expectations
- Outstanding analytical, drafting and organisational skills, with crisp, plain-English writing
- Ability to distill complex legal and regulatory issues into clear, actionable guidance for non-lawyer stakeholders
- A pragmatic, commercially accountable approach to legal and regulatory risk that gives stakeholders a useful range of options and a clear recommendation
- Comfort operating with a high degree of autonomy in a fast-moving, remote, multi-time-zone environment, owning a broad workload from day one
NICE TO HAVES
- Experience advising on virtual asset regulation in one or more APAC jurisdictions
- Familiarity with the regulation of derivatives (including OTC options), equities and emerging tokenised financial instruments
- Experience supporting change-of-control notifications or other regulatory aspects of corporate transactions
- Experience with payments, e-money or card regulation
- Working proficiency in a second APAC language
- An authentic interest in crypto and digital assets, and familiarity with Payward's and competitors' products
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
