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Location: Philippines We are seeking an experienced, high-performing Medical Biller to support a busy, integrated chiropractic and multidisciplinary health practice. While this role may include light administrative support, the core focus is driving the practice’s complete revenue cycle management—from initial insurance verification to claim submission and accounts receivable management. The ideal candidate possesses specialized experience in chiropractic billing workflows, exhibits mastery of ChiroTouch , and seamlessly handles phone communications via Intermedia . You will work in close alignment with a U.S.-based team to maintain optimal billing accuracy and financial performance. Schedule & Daily Focus Status: Full-Time (40 Hours / Week) Schedule: Monday – Friday, 9:00 AM – 6:00 PM PST (US Pacific Standard Time) VA's Top 3 Daily Tasks Claims Processing & Submission: Coding, auditing, and submitting clean primary and secondary insurance claims for chiropractic and medical services. Insurance Verification & Pre-Authorizations: Verifying patient benefits, eligibility limits, co-pays, deductibles, and obtaining required care authorizations. Accounts Receivable (A/R) Management: Tracking unpaid or delayed claims, managing denials, posting insurance/patient payments, and working aging reports. Core Responsibilities Full-Cycle Billing Operations: Execute claim submissions, track insurance payments, post explanation of benefits (EOBs), and process patient billing statements. ChiroTouch EMR Management: Maintain clean ledger records, manage billing queues, log authorization details, and verify diagnostic/procedural coding within ChiroTouch . Payer & Phone Communications: Conduct outbound calls to insurance carriers and handle practice phone inquiries using the Intermedia phone system. Denial & Rejection Resolution: Investigate unpaid claims, file timely appeals, resolve billing discrepancies, and reduce overall A/R aging. Administrative Alignment: Coordinate with clinic staff and U.S.-based practice managers to ensure missing documentation or billing authorizations are obtained without care disruption. Requirements Required Qualifications Specialty Billing Background: Proven experience in medical billing with specific expertise supporting Chiropractic practices . Software Requirement (Non-Negotiable): Hands-on proficiency and direct experience using ChiroTouch EMR . Phone System Proficiency: Experience using Intermedia phone systems (or comparable multi-line VOIP software). Revenue Cycle Mastery: Comprehensive knowledge of claims submission, insurance verification, pre-authorization workflows, and accounts receivable management. Communication & Collaboration: Fluent verbal and written English skills; comfortable collaborating directly with a U.S.-based healthcare team. Remote Setup: A private, HIPAA-compliant home office with a reliable computer, high-speed internet, and a clear headset. Preferred Qualifications Integrated Healthcare Experience: Familiarity with billing for multi-disciplinary practices (e.g., Chiropractic, Physical Therapy, Medical/Pain Management). Immediate Availability: Ability to transition quickly into full-time PST schedule operations. Ideal Candidate Profile You are a meticulous chiropractic billing specialist who understands the intricacies of ChiroTouch and insurance claim lifecycles. You take ownership of revenue health, follow up relentlessly on aging accounts, and integrate seamlessly into established team workflows.

Location: US: San Mateo (1875 South Grant Street); CAN: Toronto (111 Richmond Street West); CAN: Vancouver (333 Seymour St); US: Washington Remote Worker Workplace: Hybrid Team: Accounting Core Location / work arrangement: San Francisco, San Mateo, Seattle & Vancouver (Canada) Employment type: Full Time About the Role Xero’s ledger is the source of truth for millions of businesses, and every product we ship is built on top of it. We are rebuilding this integrity layer for the next 20 years, and we are standing up the Vancouver engineering hub around it from day one. As Lead Engineer, you will make the architectural decisions that set the course for the platform and the team, and you will see those decisions reach every customer who depends on Xero to get their numbers right.   THE TECHNICAL CHALLENGES - Correctness at scale. Accounting data has to be consistent, auditable, and immutable. There is no “close enough,” and every change to the ledger has to preserve that guarantee across regions and regulations. - Evolving a mature system. We are adding real-time expectations to a platform that millions of businesses depend on daily. That means strengthening service boundaries and clarifying data contracts without compromising reliability. - Durable, high-throughput services. We use durable execution (for example, Temporal) to keep long-running financial workflows accurate and recoverable under load. - AI-ready data. We are structuring accounting data so it can power AI-native experiences while maintaining trust in the numbers.   IMPACT - First six months: You understand the ledger and its consumers, align the team on service boundaries and data contracts, and ship a first modernization increment with no loss of data integrity. - First twelve months: - You have set the architecture for the core accounting capabilities (general ledger, journals, chart of accounts, multi-currency). - The Vancouver engineering team has clear ownership and quality standards, thanks in part to your leadership and role modeling. - Your work reaches customers through every product built on the ledger, and the decisions made now will shape Xero for years.   OWNERSHIP You will own the technical direction for your area of the accounting platform, from design through production and on-call. You will make architectural decisions on service boundaries, data contracts, and technology choices without needing sign-off, and you will be accountable for reliability and data integrity end to end. You will also help set hiring, quality, and ownership practices for an early and growing team, which will compound over time.   WHO YOU’LL WORK WITH Bernardo Farah is the Director of Engineering for Accounting Core. He has over 10 years of SaaS software experience, including six years building platforms and growing teams at Samsara. WHAT YOU BRING MUST-HAVE: - You set the standard for your team in AI-assisted development, operational excellence, and flexible architecture. - A track record delivering highly available, distributed backend systems and designing high-throughput services under production constraints. - Depth in system architecture, API design, and both SQL and NoSQL databases - Proficiency in a modern backend stack such as C#, Java, Go, or C++, plus cloud-native platforms like AWS. - You demonstrate strong ability in breaking down complex problems into clear, actionable solutions while driving agile execution to deliver results. NICE TO HAVE: - Experience with financial, ledger, or accounting systems, or other domains where data integrity is critical - Experience with durable execution or workflow engines such as Temporal - Experience modernizing a mature system without disrupting customers   HOW WE WORK Process is a tool for impact and we adjust accordingly. We use an agile approach to ship outcomes, not to follow ceremony. Code and design reviews are where we trade ideas and hold the quality bar, and we are figuring out how to use LLMs to reduce how much code humans have to write and review by hand. Our on-call rotation draws on a healthy pool of engineers and turns incidents into learning through postmortems. Decisions are made at every level, and we make sure everyone has the strategic context to raise proposals and drive innovation.     Our Hiring Process - Stage 1: Real World coding assessment, 45 Mins - Stage 2: Systems Design assessment, 45 Mins - Stage 3: Technical Deep dive, 60 Mins - Stage 4: Values/ Future Proof, 60 Mins - Stage 5: Leadership interview, 60 mins   Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team. We are also tech stack agnostic, so please apply if you've worked with adjacent technologies. Compensation Philosophy At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits. The base salary range for this role in $206,000 to $260,000 USD Please note that this range represents base salary only. We believe in rewarding our people for their total contribution, which is why we look at compensation through a holistic lens. In addition to base pay, your total package may include: - Variable Pay: Eligibility commissions or equity based on role and performance. - Comprehensive Benefits: World-class health, wellness, and retirement programs. - Xero Perks: Inside Xero https://careers.xero.com/inside-xero/benefits-wellbeing/ Explore our full suite of benefits, from wellbeing initiatives to professional development. Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic’s Inference organization serves Claude to millions of users and enterprise customers, across our own products and the world’s largest cloud platforms, with the speed, reliability, and efficiency that frontier AI demands. The stack that makes this possible is deep and tightly coupled: accelerator kernels, an in-house inference engine that manages the entire token path for both production and research workloads, distributed routing, autoscaling, and capacity management. Every layer affects the others, often in ways that are hard to see in isolation. We build across GPUs, TPUs, and Trainium, and the complexity of building, testing, and shipping inference software grows with every platform we add. We're looking for a Technical Program Manager to drive the programs that scale it. The work spans four closely coupled areas: Scaling and infrastructure. Routing, autoscaling, and capacity management for the serving fleet, and bringing new capacity online. Velocity. The toolchains, development environments, and CI/CD that let inference engineers build, test, and ship across every accelerator platform. Inference engine. The software between the accelerator kernels and the routing layer that serves every request. Performance. Improving throughput, latency, cost, and reliability across the stack, with correctness treated as part of performance. This is not a status-tracking role. You'll own outcomes end to end, often where no single team is accountable for the whole picture. Much of your value comes from crossing boundaries into Research, Safeguards, Security, Compute, Infrastructure, API, and our cloud and silicon partners, and bringing back the requirements and dependencies that no team sees from inside its own space. There is little process to inherit, and we want to keep it that way: you'll build the minimum machinery the work needs and remove it when it stops helping. And because this is Anthropic, you'll have Claude as a collaborator. We expect TPMs on this team to push hard on what AI-assisted program management and fleet operations can look like. Key responsibilities Own the programs that scale Claude’s serving fleet across accelerator and cloud platforms, from early direction through delivery. Drive new capacity online end to end, working across compute, infrastructure, security, networking, and inference teams so one person is accountable for the whole path. Build visibility into supply, demand, and utilization with capacity and finance partners, and drive trade-offs among utilization, cost, latency, and reliability to a clear decision. Lead reliability programs and large migrations without disrupting production traffic or research, and make sure incident follow-ups land in team roadmaps. Drive the programs that make inference engineers faster: define the productivity metrics that matter, find the bottlenecks, and improve how software is built, tested, and released across platforms, in step with Anthropic’s central Infrastructure org. Coordinate roadmaps and priorities across the production, research, and safeguards needs that depend on the same teams. Track performance and efficiency work from opportunity to measured impact in production, with correctness held as a release criterion. Own inference readiness for model launches alongside our launch TPMs. Minimum qualifications 7+ years of experience as a TPM, or in an equivalent engineering or SRE lead role, owning large multi-team infrastructure programs end to end in production distributed systems, ML infrastructure, or cloud platforms. You can speak to the outcomes in detail, including where a program slipped and what you did about it. Technical fluency in large-scale serving infrastructure, including request routing and load balancing, autoscaling, capacity planning, cluster orchestration, deployment and rollout, and observability. You know enough to challenge a design, find the real risk, and add value beyond tracking. A working understanding of how LLM inference uses hardware (prefill and decode, batching, caching, compute versus memory bandwidth versus interconnect), or a track record of getting deep in an unfamiliar technical domain quickly. A track record of building program mechanisms from scratch on ambiguous, fast-moving efforts, and of retiring process that has stopped earning its keep. The ability to drive outcomes across organizations you don't manage, with competing priorities and unclear decision ownership. You read people and rooms well, know when to push and when to listen, and earn the trust of senior engineers and researchers. Strong written communication, including plans, reviews, and executive updates that many teams depend on. Low ego and high ownership. You do whatever the program needs, whether that is writing a script, running an incident bridge, or chasing a quota, and you care more about the outcome than about scope or credit. Care about Anthropic's mission and about serving frontier AI safely and reliably. Preferred qualifications Direct experience with LLM or ML inference serving at scale, such as model servers, batching and scheduling, KV caching, quantization, speculative decoding, or multi-model routing. Experience with accelerator infrastructure (GPU, TPU, or Trainium), including cluster bring-up, hardware qualification, or running one workload across more than one accelerator platform. Experience managing capacity across multiple clouds or regions, including demand forecasting, headroom policy, cost modeling, or unit economics for compute-heavy services. Experience with developer productivity, release engineering, or CI/CD at scale, especially for hardware-dependent workloads, and with using engineering metrics to measurably raise velocity. Experience running performance or efficiency programs, with enough grounding in rooflines, kernels, ML compilers (XLA, Triton, Neuron), numerics, or collective communication to reason about trade-offs with the engineers doing the work. Familiarity with Kubernetes-based orchestration and job scheduling. Experience working with research teams and turning their needs into infrastructure requirements. Practical experience using AI tools in your own workflow, including building automations or agents, and clear ideas about where they help and where they don't. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $290,000 — $435,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote; Ireland; Europe; United States; Poland; United Kingdom Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE The Payments team owns how ElevenLabs charges customers: billing, usage tracking, pricing and payments across self-serve and enterprise. Everything we do has to be correct, because it underpins the company's revenue and is immediately visible to every customer and team. We are hiring full stack engineers (backend leaning) to expand and evolve our payments systems. Your responsibilities might include: - Building and maintaining usage tracking so that requests are metered accurately without impacting latency. - Leading our migration of enterprise pricing and usage processing, including new stream-processing services for usage events. - Making it easy for customers to upgrade and pay, including paying through different entities and supporting new payment providers. - Working with Finance and Tax teams to meet compliance, audit and reporting requirements. - Enabling pricing and Growth experiments with Growth and product teams. - Debugging complex customer billing scenarios: piecing together what happened from the customer's experience, logs and code, and fixing the cause. - Collaborating with Sales, FDEs, Finance and engineers across the company. Much of this work extends or replaces systems that already exist, so you will scope carefully, plan migrations, and roll changes out without disrupting customers. REQUIREMENTS We do not require any formal experience, certifications, or degrees. Instead, we are seeking engineers who can show they have solved impressively hard problems, through past projects or GitHub contributions. We do require: - Expertise in Python. - A strong background in backend development. - Experience with common software and system design patterns and infrastructure, including APIs, cloud infrastructure tools, storage solutions and data structures. - Strong test design and security fundamentals. - Care and attention to detail when changing live systems that handle money. - The ability to learn a large existing system quickly and to debug complex production issues. Bonus: - Experience with payment processing providers, or with billing and usage-based pricing systems - Experience with stream processing or high-throughput event pipelines. - Experience working with finance, tax or audit requirements. - Experience with Kubernetes. LOCATION Our team is based across the UK, EU and US, and this is our main focus. We are flexible for exceptional candidates elsewhere. You can work remotely, or from our offices in Dublin, London, New York, San Francisco and Warsaw. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Remote; Ireland; Europe; United States; Poland; United Kingdom Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE Core Platform builds the foundations every other team at ElevenLabs builds on: how users, workspaces and permissions work across our products. Our systems sit on the path of every request and are relied on by millions of users and by enterprise customers, so correctness, security and safe rollout matter as much as speed. We are hiring full stack engineers (backend leaning) for two focus areas. Depending on the team you join, your responsibilities might include: Workspaces & User Management (serving external customers) - Building and improving the building blocks customers touch directly: API keys, login experience, analytics, admin tooling, workspace security and more - Working closely with Sales, FDEs and customer teams to turn enterprise and self-serve feedback into the right improvements, and helping large customers with complex organisational structures. - Shipping customer-facing features end to end, from backend services to the admin and settings UI. Permissions & Resources (serving ElevenLabs engineering teams) - Designing and building generic resource and permissioning services that product teams use to build features safely and quickly. - Solving hard, largely greenfield problems at scale, for example how a customer with a million agents assigns and manages access. - Working across product teams to understand their needs, and driving adoption with changes that don't require every team to rework their code. In both teams you will: - Scope work as part of a large existing system: understand what exists, what could go wrong on rollout, whether a migration is needed, and how downstream teams are affected. - Roll out changes safely and with minimal disruption to existing users, teams or systems. - Debug and operate what you build, working from customer reports, logs and code. - Own features from scoping to completion, with the support of experienced engineers who are happy to mentor. REQUIREMENTS We do not require any formal experience, certifications, or degrees. Instead, we are seeking engineers who can show they have solved impressively hard problems, through past projects or GitHub contributions. We do require: - Expertise in Python. - A strong background in backend development, with comfort working across the stack where the work needs it. - Experience with common software and system design patterns and infrastructure, including APIs, cloud infrastructure tools, storage solutions and data structures. - Strong test design and security fundamentals. - Care and attention to detail when changing live, business-critical systems, and the ability to learn a large existing codebase quickly. - Comfort with ambiguity: working out what should be built, and prioritising among competing signals. Bonus: - Experience with authentication, authorization or permissioning (OAuth, SSO/SCIM, RBAC or similar). - Experience with Kubernetes. - Experience building internal platforms or services used by other engineering teams. LOCATION Our team is based across the UK, EU and US, and this is our main focus. We are flexible for exceptional candidates elsewhere. You can work remotely, or from our offices in Dublin, London, New York, San Francisco and Warsaw. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Director, Corporate Security & Crisis Management San Diego, CA (preferred); Los Angeles or San Mateo, CA (also considered) Hybrid | minimum two days onsite per week Role Summary: Sony Interactive Entertainment (SIE), the company behind PlayStation, is seeking an accomplished and forward-thinking Senior Director, Corporate Security & Crisis Management to lead and continue evolving our global corporate security function. Reporting to the SVP, People & Places Operations and Strategy, this leader will be responsible for safeguarding our people, assets, and business operations through proactive security strategies, comprehensive crisis preparedness, and effective risk management. This is an opportunity for a strategic, hands-on leader who thrives in complexity, exercises sound judgment, and brings the confidence to make difficult decisions. We're looking for someone who can build on an established foundation while continuing to elevate our security capabilities, develop our people, and strengthen partnerships across the business. This leader will bring a pragmatic, solutions-oriented approach to security - one that prioritizes employee safety while enabling the organization to operate confidently, efficiently, and without unnecessary restrictions. The ideal candidate combines deep security expertise with strong business acumen, executive presence, and a personable, collaborative leadership style. They understand that effective security leadership requires balancing risk with business objectives, knowing when to adapt and when to hold firm. What You'll Be Doing: Global Security Strategy & Operations Lead and evolve SIE's global corporate security strategy, aligning security priorities with organizational objectives and emerging business risks. Oversee global physical security, travel security, event security, and Global Security Operations Center (GSOC) operations. Establish scalable security standards, policies, and processes across a complex, multinational organization. Assess existing programs and identify opportunities to strengthen operational effectiveness, consistency, and organizational resilience. Crisis Management & Business Continuity Lead the development and execution of global crisis management, emergency response, and business continuity programs. Provide calm, decisive leadership during critical incidents, including natural disasters, workplace violence, cyber-related incidents, and other business disruptions. Partner with executive leadership and cross-functional teams to coordinate effective responses, communicate risks, and support business recovery. Drive organizational readiness through crisis simulations, training, and continuous improvement. Enterprise Risk Management & Governance Apply a risk-based, proportionate approach to security decision-making, balancing employee safety, business continuity, and operational needs. Provide practical, evidence-based recommendations to executive leadership, distinguishing between material threats and risks that can be appropriately managed through existing or enhanced safeguards. Establish clear risk thresholds, escalation protocols, and governance practices that enable informed, timely business decisions. Partner with business leaders to develop security solutions that support workplace accessibility, operational effectiveness, and organizational objectives. Leadership & Organizational Development Lead, coach, and develop a high-performing global corporate security team. Continue building organizational capabilities, strengthening accountability, and raising standards across the function. Foster a culture of collaboration, sound judgment, operational excellence, and continuous improvement. Build trusted relationships across Legal, IT, Facilities, HR, and other business functions, serving as an approachable and credible security advisor. Operational Excellence & Executive Partnership Oversee security service providers, external partners, budgets, and resource allocation. Establish meaningful performance measures and provide executive leadership with clear reporting on security trends, risks, incidents, and strategic initiatives. Develop security awareness and preparedness programs that promote a culture of safety throughout the organization. Influence and challenge constructively when necessary, ensuring critical security considerations are understood and appropriately addressed. What We're Looking For: Bachelor’s degree in Security Management, Criminal Justice, Business Administration, or a related field (Master’s preferred) or equivalent experience. Progressive experience in corporate security, crisis management, or business continuity, including at least five years in a senior leadership capacity. Demonstrated experience leading global corporate security operations within a large, complex, multinational organization. Deep knowledge of physical security, risk assessment, incident response, crisis management, and business continuity. Experience overseeing security technologies, systems, and operational programs. Proven success building, transforming, or meaningfully elevating security programs, teams, or organizational capabilities. Strong executive communication and stakeholder management skills, with the ability to influence across functions and organizational levels. Demonstrated sound judgment in ambiguous, high-pressure situations and the confidence to make and defend difficult decisions. An approachable, collaborative leadership style combined with a strong sense of accountability and conviction. Experience managing budgets, external vendors, and cross-functional security initiatives. Additional Experience That Would Be Valuable Professional certifications such as Certified Protection Professional (CPP), Certified Business Continuity Professional (CBCP), or equivalent. Experience within technology, gaming, entertainment, or other fast-paced, evolving industries. Broad international experience, including an understanding of regional security risks, regulatory considerations, and cultural nuances. Experience modernizing or scaling security operations in an evolving global business environment. Leadership Qualities That Will Set You Apart You're a leader who can see both the big picture and the operational details. You recognize that security isn't simply about preventing risk - it's about enabling the business to operate confidently and responsibly. You bring conviction without rigidity, confidence without ego, and the ability to build meaningful relationships while holding a high bar for performance. Above all, you're energized by the opportunity to build, improve, and lead a function that continues to evolve alongside the business. #LI-SF1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $228,600 — $343,000 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: New York Office Enterprise Account Executive, Financial Institutions Our Account Executives are trusted advisors to banks, credit unions, payment processors, and fintechs. You’ll sell compliance, investigations, fraud and security solutions that help institutions detect, investigate, and report existing crypto-exposed risk while safely opening up new business lines as a part of their cryptocurrency strategy.   Account Executives are experienced in both new business creation and account management, and are market specialists. They establish trust and build strong customer relationships within their target market, tailoring their sales approach to their needs, and evangelizing Chainalysis solutions in a compelling yet approachable way. We measure success by the attainment of assigned quota, new logos, and the growth of accounts within the region. They are experts at navigating complex sales cycles and enjoy the thrill of creating territory and strategic account plans that lead to closing a deal.   We are looking for a Enterprise Account Executive, Financial Institutions seller for our North America Private Sector team.   In This Role, You'll - Exceed your quota and substantially increase our foothold in the Financial Services markets within North America Private Sector through prospecting and developing your sales pipeline, as well as expanding existing accounts - Build relationships with customers based on trust and transparency resulting in network referrals that ultimately build Chainalysis’ brand awareness - Create and execute go-to-market plans that result in predictable and increasing quarterly forecasts - Build a diverse pipeline of opportunities resulting in consistent and accurate forecasting - Help us develop compelling product positioning and messaging specific to market trends, competitive drivers, region-specific sales channels, and more - Have relationships across departments at Chainalysis allowing you to provide expert advice to prospects related to technical concepts, product roadmaps, solutions implementations, training, and craft compelling customer proposals. We're Looking For Candidates Who Have   - A passion for cryptocurrency and blockchain technology, and the potential to disrupt the financial services industry - 5+ years of B2B SaaS sales experience selling into Financial Institutions - Experience selling solutions related to risk & compliance, data analytics, financial crimes, fraud or data security - An articulate, enthusiastic, and effective communicator who can convey complex concepts in an approachable and concise way up to the CXO level - Strong understanding of financial services industry dynamics and buying process - Excellent communication skills to present Chainalysis at executive level and conference presentations - A great track record in new business development and market creation - The ability to bridge technology to a customer’s desired business outcomes - A desire to excel in a dynamic startup environment - A solid track record of over-achieving quota in in a consultative sales environment - The ability to travel to customers and events across North America. Nice To Have Experience   - Familiarity with AML regulations and the evolving crypto-compliance landscape - You don’t have to be a blockchain expert, but you’re insatiably curious and willing to learn - You exceeded your quota and continue to increased our foothold in our North American TradFi accounts through strategic and relentless prospecting and developing your sales pipeline as well as expanding existing accounts - You’ve helped us develop compelling product positioning and messaging specific to market trends, competitive drivers, region-specific sales channels, and more - Your relationships with customers are built on trust and transparency resulting in network referrals that ultimately build Chainalysis’ brand awareness - You’ve built a diverse pipeline of opportunities resulting in consistent and accurate forecasting - You’ve consistently used data from sales figures, marketing campaigns, and promotional activities to enable you to meet and exceed sales goals - Product and Engineering teams rely on your advice and input to inform new product features and solutions - You have relationships across departments at Chainalysis allowing you to provide expert advice to prospects related to technical concepts, product roadmaps, solutions implementations, training, and craft appropriate customer proposals A Background Like This Helps - Demonstrated history in a previous full-cycle B2B SaaS Sales position - 8 -10+ years of sales experience in the financial services industry and the regulatory technology space preferred - Previous experience working in a fast paced & growing startup environment - You’re an articulate, enthusiastic, and effective communicator who can convey complex concepts in an approachable and concise way - You don’t have to be a cryptocurrency expert, but you’re insatiably curious and willing to learn - You’re willing to travel as needed Total Compensation: • Base Salary Range: $150,000-$185,000 • Offers Commission: 50/50 OTE • Offers Equity AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Location: Seoul Workplace: Hybrid Every great app out there deserves to be connected with the right users and the right revenue streams. And adjoe will give this to them. adjoe https://adjoe.io/ is a leading mobile ad platform developing cutting-edge advertising and monetization solutions that take its app partners’ business to the next level. Our unique ad unit Playtime has made us one of the fastest-growing ad platforms and top-ranking user acquisition sources for app publishers worldwide (ranked #1 for growth in the AppsFlyer Index). And that’s just the start: We’ve just launched our programmatic in-app platform in order to disrupt the status quo of mobile ad monetization. Again. Home to an advanced tech stack https://adjoe.io/company/adtech-stack/, powerful financial backing from Bertelsmann, and a long-term growth mindset, adjoe is part of the AppLike Group https://applike-group.com/ ecosystem. A hub of disruption and thought leadership in the app economy, with a driven and dynamic workforce to be reckoned with. Be the next tech-driven, ambitious talent to join our growing teams! Meet Your Team: Partnerships (Demand & Supply) Big ambitions lead to big impact—and big revenue numbers. The Partnerships team is an indispensable unit driving adjoe to connect every single app user on the globe with top-tier advertisers and publishers. In this dual-impact role, you will sit at the intersection of both supply and demand. You won't just focus on seamlessly integrating our ad solutions into publishers’ apps to maximize their yield; you will also empower mobile gaming advertisers to scale their user acquisition (UA) campaigns efficiently. Today, our formats reach hundreds of millions of monthly active users through our extensive network of partner apps. Join this highly charged team and reshape the way the mobile ad ecosystem operates! WHAT YOU WILL DO: - Establish strong relations with potential mobile gaming/app advertisers (Demand) and app publishers (Supply) in Korea and bring them to use adjoe’s solution. - Perform market research to determine new opportunities as well as plans to capitalize on them effectively. - Be responsible for overall pipeline management including lead generation, reach-outs, and closing. - Work closely with internal stakeholders on onboarding and growing your clients. - Prepare customized sales presentations for your partners. - Gather and communicate your partner’s needs and industry trends internally. - Be part of an international English-speaking team and a very international company. WHO YOU ARE: - You have at least 5 years of experience in the adtech or the mobile advertising space with a proven track record - You understand the standard KPIs used in adtech (CPI, eCPM, CPC, ARPDAU, etc.) - You are a fluent Korean speaker and proficient in English - You possess outstanding communication skills (verbal and written) - You have a revenue-driven attitude and are hungry to make a real impact on sales in Korea - You like to work in a fast-paced environment - You take strong ownership of your work while bringing a proactive, one-team mindset - You have experience using a CRM & Google Suite (especially, with Sheets and Slides) We welcome applications from people who will contribute to the diversity of our company.

Location: Remote - Singapore Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Global Campaigns Strategist. About the job As a Sr Global Campaign strategist, you are responsible for owning, developing a major campaign that drives awareness and opportunities for Twilio. This role is highly cross functional, working closely with both internal marketing partners across regions, sales, product, and company leadership to design bold campaigns that deliver on business objectives. You possess a proven track record of leading multi-channel global campaigns with success, collaborating with stakeholders, and finding opportunities to strategically uplevel Twilio’s campaign engine. The ideal candidate has an advanced understanding of how campaigns resonate with a global audience, not just one country. You are skilled in understanding the modern AI-driven buyer journey at each stage of the funnel, have the ability to translate messaging frameworks into effective campaigns, and thrive in a collaborative environment. You recognize the value of running an integrated campaign motion, and have the ability to think both strategically and execute at an operational level with ease. Your performance will be measured by your ability to execute and achieve measurable results including building brand awareness, developing a system of content and assets that is valuable to all regions, and building campaigns that accelerate growth velocity. Responsibilities In this role, you’ll: Set a strategic vision for a large and visible global campaign and execute operations for any campaign motions. We are looking for someone who is very strategic in terms of knowing the audience, how to create content that resonates, tactics to reach that audience, and ideas that are visionary and tactical. Be accountable to company leadership on the effectiveness of your global campaign remit and programs Strong project management skills and ability to use data to guide decision-making and resource allocation. Design and execute strategic end-to-end campaigns that both engage and convert prospective buyers with a focus on specific buyer and vertical segments Partner with product marketing, content strategists, brand strategists, creative designers and other regional campaign teams to create campaign themes and messaging that translate into impactful marketing campaigns. Act as the central point of contact to guide a pod of cross-functional partners Build strong relationships with key cross functional stakeholders across multiple organizations to ensure campaign enablement and engagement A global systems approach. Develop scalable, repeatable campaign playbooks that can be scaled quickly with a large variety of content that works in all regions Track program results , measure program success and report metrics to customer success, sales and marketing stakeholders and executives. Then analyze campaign performance, surface insights and provide recommendations for optimizing results AI-Driven Enablement: We want you to infuse AI frameworks into all aspects of the campaign model. Ideally you would disrupt the norms and evolve the team and programs to be progressive. And equip teams across the organization with the tools, guidelines, and frameworks to create high-quality content at scale, including standards, reusable templates, and AI-assisted workflows that improve consistency, speed, and quality. Budget Management: Manage and allocate budget for campaign production resources across all campaign and persona needs, including original content, video production, localization, and agencies to ensure efficient and high-quality execution and return on investment Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Deep understanding of marketing funnel tactics and metrics by funnel stage Understanding of enterprise buying cycles, sales processes and stakeholders, especially in B2B tech Self-starter who excels in a fast-paced, collaborative, and innovative high-growth environment Ability to manage multiple work streams and has presence with the team and leadership Strategic thinker with strong attention to detail 7+ years working as a campaign strategist in B2B or tech Proven experience building and delivering on integrated programs and managing all tools, processes, and assets Exceptional communication skills, both verbal and written, with the ability to drive alignment, set expectations and drive to success Works well with cross-functional teams and executives, to ensure consistent content is delivered across the company A champion for fostering a culture of trust through feedback, communication, and transparency Desired: Excellent written and verbal communication skills. Ability to influence and build effective working relationships with all levels of the organization. Familiarity with localization tactics to ensure our content is accessible and inclusive across multiple countries. Experience with primary research strategies and types of content creation Strategic ability to see opportunities across campaigns and programs where new types of content and programs will thrive. Experience building world-class brands through premium content Experience with a variety of AI, design, analytics, and video tools. Proficiency in digital marketing tools and platforms such as Tableau, Salesforce, AEM, Google Analytics, LinkedIn Campaign Manager, Meta Ads Manager, Canva Location This role will be remote, and based in Singapore. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Seattle, WA Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE OPPORTUNITY Docker is seeking a Senior Principal Engineer to serve as the technical visionary and architect for how software gets built, verified, and trusted. Every day, millions of developers pull images, install dependencies, and ship builds to production. Each of those steps is a place where something can go wrong, or be made to go wrong. Compromised base images, malicious packages, tampered build steps, unsigned artifacts moving through pipelines nobody is watching. The industry calls this the software supply chain, and it has become one of the most consequential unsolved problems in software engineering. This role sits in Docker and Ecosystems, the group that owns Docker’s most well known products and our emerging content and SDLC business. You will own the technical strategy for secure software delivery across all of it, defining what verifiable, tamper-resistant software delivery looks like at Docker's scale, then driving the architecture that makes it real for every developer and every enterprise customer using our products. You will set multi-year technical direction, make architectural decisions that shape Docker's product portfolio, and work directly with the SVP of Engineering and executive team on strategy. You will not manage people. You will change what the industry considers table stakes. WHAT YOU'LL DO TECHNICAL VISION AND STRATEGY - Lead multi-year technical vision for build security and supply chain across Docker Desktop, Hub, Hardened Images, Verified Publishing, and monetization platforms. - Define and sequence "trusted by default" architecture for 20M developers. - Partner with the SVP of Engineering to convert commercial strategy into multi-year technical roadmaps. - Establish company-wide architectural principles and security standards. - Identify high-leverage platform investments that enhance security across all Docker products. - Proactively position architecture ahead of evolving supply chain threats and regulatory demands. BUILD SECURITY ARCHITECTURE Architect systems to detect and prevent build-process threats like compromised dependencies, malicious steps, tampered artifacts, and untrusted images. - Design provenance and attestation infrastructure ensuring Docker artifacts carry verifiable build history. - Define artifact signing, verification, and policy enforcement across local workflows and CI/CD pipelines. - Architect SBOM generation, dependency analysis, and vulnerability intelligence for complete software visibility. - Align with and help shape emerging supply chain security standards. - Ensure security controls remain fast and unobtrusive so developers keep them enabled. SDLC AND DEVELOPER WORKFLOW INTEGRATION - Architect how Docker's security capabilities integrate across the full software development lifecycle, from local development through CI/CD to production deployment - Design the interfaces and contracts that let Docker's tooling embed into the pipelines, registries, and platforms customers already run, rather than asking them to rebuild around us - Define the developer experience for security tooling, where the secure path is the fast path and the default path - Architect policy and enforcement models that satisfy enterprise security and compliance requirements without fragmenting the developer workflow - Drive convergence of security capabilities across Docker products, replacing product-specific implementations with shared platform primitives TECHNICAL EXCELLENCE AND INFLUENCE - Work with leaders across engineering to drive strategy and execution - Mentor and develop Staff and Principal engineers, raising the technical bar across the organization - Represent Docker's security architecture externally through blog posts, conference talks, standards bodies, and technical community engagement - Participate in executive-level discussions, providing architectural perspective on business decisions - Take part in on-call rotation for your team, respond to incidents, debug production issues, and drive continuous improvement of system reliability WHAT YOU'LL BRING DOMAIN EXPERTISE - 12+ years of software engineering experience specializing in build security, software supply chain security, or SDLC tooling - Deep understanding of build process threat models across dependencies, environments, artifacts, and pipelines, along with effective mitigations - Architectural experience in artifact signing, attestations, SBOMs, dependency security, CI/CD security, base image trust, or vulnerability intelligence - Practical knowledge of supply chain security frameworks and standards - Expertise in API design, service architecture, and scalable system integration - Proven record delivering large-scale distributed systems for millions of users and enterprise customers - Experience with major cloud platforms (AWS, GCP, Azure) and modern infrastructure - Bachelor's degree in CS, Engineering, or equivalent practical experience STRATEGIC AND BUSINESS IMPACT - Proven track record creating strategic technical plans that enable revenue, expansion, or enterprise deals - Experience converting business strategy into technical architectures and roadmaps - Understanding of SaaS business models, enterprise sales, and how security impacts commercial outcomes - Experience leading build-vs-buy decisions for core platform components LEADERSHIP AND INFLUENCE - Ability to lead large, cross-company technical initiatives across multiple engineering teams - Experience partnering with VPs and executives to define and execute technical strategy - Proven ability to influence technical direction and build consensus without direct authority - Strong communication skills for presenting to executives and driving organization-wide alignment - Experience mentoring senior engineers and developing technical leaders ENTERPRISE CONTEXT - Experience building products that serve enterprise customers with complex security and compliance requirements - Knowledge of enterprise security requirements and compliance frameworks such as SOC 2 and ISO 27001, and their architectural implications - Understanding of how enterprise security teams evaluate, procure, and operate tooling PREFERRED - Scale experience at a security, developer tools, or infrastructure software company - Experience with containers (Docker, Kubernetes) or developer platforms - Experience with complex enterprise billing, contracts, usage pricing, and revenue recognition - Proven ability to migrate legacy systems without disrupting business operations - Contributions to open-source security tools or supply chain security standards - Recognized technical leader via speaking, publishing, or open-source work - Advanced degree in CS, Engineering, or a related field WHAT SUCCESS LOOKS LIKE Security Posture - Artifacts produced through Docker carry verifiable provenance by default, not by opt-in configuration - Build-time threat classes are addressed architecturally rather than through detection after the fact - Developers keep security controls enabled because the controls are fast and unobtrusive Business Enablement - Security and governance capabilities directly unblock enterprise revenue - New product SKUs launch in weeks instead of months through the billing platform - Usage-based billing supports monetization of new security and AI product lines Platform Leverage - Product teams ship enterprise-ready, secure-by-default features in under two weeks rather than months - Shared security primitives replace fragmented per-product implementations - Platform systems achieve 99.9%+ uptime for business-critical workflows Organizational Impact - Recognized across Docker as the definitive technical authority on build and supply chain security - Multiple Staff and Principal engineers developed who can own major domains - Docker's voice carries weight in the external supply chain security conversation Docker considers visa sponsorship on a case-by-case basis based on business needs.   Compensation & Equity United States: $219K – $352K + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Kuala Lumpur Workplace: onsite With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for an Infrastructure Engineer to join the team and help us in crafting the high calibre games our fans have come to expect. Responsibilities Monitor the health, performance and availability of infrastructure and services, and respond to alerts and incidents Investigate recurring issues, identify their root causes and implement improvements to service reliability Support development teams with infrastructure issues, including version control, build and deployment workflows. Maintain Linux and Windows servers, virtualised infrastructure and related services Perform planned maintenance, including patching, updates and backup checks, while minimising disruption Create scripts and automation to improve routine operations and reduce manual work Support the network, security and other infrastructure teams with troubleshooting and changes Maintain accurate documentation for configurations, changes and operating procedures Coordinate with vendors and service providers when specialist support is required Maintain local studio infrastructure, including server rooms, and coordinate site changes with the global IT team and studio management Participate in incident response and planned work outside normal hours when required Assist with user support, onboarding, offboarding and asset management where local support is needed Requirements Working knowledge of Linux and Windows systems, including both servers and endpoints Advanced knowledge of PC and laptop support, combined with a strong awareness of current hardware trends and innovations. Familiarity with endpoint management, productivity platforms and collaboration tools. Experience with CI/CD tools Familiarity with private cloud and virtualized infrastructure Experience with Google Workplace, Office365, Atlassian Suite Understanding of networking fundamentals, including TCP/IP, LANs, WANs, VPNs and VLANs Ability to work flexible hours around IT infrastructure upgrades and migrations This is a full-time, on-site role, requiring your presence in the office to support teams collaboration Nice to Haves Experience administering server hardware Experience with infrastructure as code and configuration management Familiarity with containers and container orchestration Experience with version control systems Familiarity with storage systems and backup technologies What we offer An international team of over 600 employees spread across 7 studios around the world, each of which have their own unique qualities, and maintain a small-studio feel An open, collaborative environment where ideas are welcome and encouraged A managerial team consisting of highly experienced game developers at the top of their fields Sharing hobbies and passions with like-minded colleagues Inclusive environment with many activities organized by the studios or the employees Commitment to making the best game possible for the fans, including listening to community feedback

Location: Limassol Cyprus Workplace: OnSite ABOUT US Scorewarrior is a game developer and publisher based in Limassol, Cyprus. We are working on Total Battle — a cross-platform MMO 4X strategy game with a deep social system and extensive player interaction. We have 2 million monthly active players and are continuing to grow, with the goal of becoming the #1 game in the genre. Our team consists of 200+ passionate, talented, self-driven, and continually developing professionals who love making high-quality games. ABOUT THE ROLE At Scorewarrior, we're making a long-term investment in Building Blocks — a new generation of self-service internal products with clear interfaces, contracts, and documentation that game teams can adopt independently. Localization Hub is the first Building Block. Today, Localization Hub, together with Crowdin, powers localization workflows across Scorewarrior — from translation tracking, analytics, and reporting to automated translation quality checks and an AI-powered localization assistant. Our next goal is to transform Localization Hub into the first fully self-service Building Block, enabling content teams to localize standard features independently while the lead focuses on high-level decisions. The engineering team behind Localization Hub will establish the architecture, engineering standards, and practices that future Building Blocks will build upon. WHAT WE'RE LOOKING FOR We're looking for a Staff Frontend Engineer to design and build the portal's micro-frontend platform and a shared component library. Localization Hub will be the first module. WHAT YOU’LL DO - Design the micro-frontend platform architecture and defend the solution - Develop the portal Core and the module contract - Set up module delivery: template, CI/CD, documentation - Migrate the current Localization Hub as the first module of the portal - Build a shared component library based on Atomic Design and Storybook, contributing to its visual design as well - Set standards for module teams and help them onboard to the portal - Maintain high code quality through testing, code reviews and documentation - Own portal performance: loading time, bundle size budgets and rendering speed across modules - Investigate and resolve frontend production issues, including layout bugs, interaction quirks and degraded performance - Collaborate with backend engineers, module teams and product to align on APIs, requirements and platform priorities - Take part in planning and scoping the platform roadmap, and drive upgrades of shared dependencies across modules - Mentor engineers and help improve team practices in frontend architecture, testing and performance tuning WHAT YOU SHOULD HAVE - 5+ years of commercial frontend development experience - Deep knowledge of React and TypeScript - Strong HTML and modern CSS skills, and the ability to build well-structured, reusable and responsive components - Experience building a micro-frontend platform in production with React, TypeScript, Vite and React Router: Module Federation, Next.js Multi-Zones, import maps or similar, and independently versioned npm modules - Frontend CI/CD experience: environment-based rollouts, CDN, versioned releases and rollbacks - Experience creating or evolving a design system and Storybook - Experience writing unit, integration and end-to-end tests (Vitest or Jest, Playwright) - Understanding of performance, accessibility and web security - Ability to justify decisions in writing (design documents, ADRs) NICE TO HAVE - Interest in design and basic Figma skills - Experience migrating an existing application to micro-frontends without disrupting users - Experience with Next.js - Experience with state and data management in React: Zustand, Redux Toolkit, TanStack Query - Frontend observability: Sentry, per-module metrics - GitLab CI, Docker, Kubernetes WHAT WE OFFER - An excellent remuneration package, including a 13th salary - Full relocation coverage for you and your family to Cyprus (Limassol) - A modern, sunny office close to the sea - Private health insurance for you and your family members - A monthly pre-school, school, and university allowance for employees' children - Lunch compensation - A sports and fitness allowance - Company-funded personal development opportunities (professional and language courses, books, etc.) - Bonuses for outstanding results, years of service, marriage, and childbirth - Friendly monthly office parties and epic annual offsite company birthday and Christmas celebrations

Location: Dubai, United Arab Emirates; New Delhi, India; Kolkata, India; Mumbai, India; Bengaluru, India; Chennai, India Apt Resources is seeking an experienced Head of Supply Chain to oversee and optimize end-to-end supply chain and logistics operations for our client in Senegal. The successful candidate will be responsible for developing supply chain strategies, managing procurement coordination, logistics, inventory, and supplier relationships, and ensuring the efficient movement of materials and equipment to support business and operational requirements. The ideal candidate should have an engineering background and over 20 years of experience in supply chain management and logistics within the mining, fertilizer, or related heavy industrial sectors. Responsibilities Develop and implement comprehensive supply chain strategies aligned with operational and business objectives. Oversee end-to-end supply chain operations, including procurement coordination, logistics, transportation, warehousing, and inventory management. Manage the movement of raw materials, industrial equipment, spare parts, and operational supplies to ensure timely delivery. Coordinate with procurement, operations, production, maintenance, and project teams to identify supply requirements and avoid operational disruptions. Establish and maintain strong relationships with suppliers, logistics providers, freight forwarders, and other supply chain partners. Oversee local and international logistics, including import and export activities, customs clearance, and cross-border transportation. Develop and monitor supply chain budgets, logistics costs, inventory levels, and key performance indicators. Identify opportunities to optimize costs, improve operational efficiency, and streamline supply chain processes. Implement effective inventory control systems and ensure the availability of critical materials and equipment. Assess supply chain risks and develop contingency plans to address potential disruptions, delays, and shortages. Ensure compliance with applicable regulations, customs requirements, company policies, and health and safety standards. Lead, develop, and supervise supply chain and logistics teams. Prepare regular reports on supply chain performance, costs, operational challenges, and improvement initiatives. Drive continuous improvement initiatives to enhance supply chain reliability and support business growth. Requirements Bachelor's degree in Engineering, preferably Industrial, Mechanical, Chemical, or a related engineering discipline. More than 20 years of experience in supply chain management, logistics, or related functions. Extensive experience in the mining, fertilizer, petrochemical, or other heavy industrial sectors. Proven track record managing end-to-end supply chain and logistics operations in complex industrial environments. Strong knowledge of international logistics, freight forwarding, customs clearance, transportation, warehousing, and inventory management. Experience managing the supply of industrial equipment, raw materials, spare parts, and operational consumables. Strong expertise in supplier management, supply chain planning, cost control, and process optimization. Experience managing international suppliers, cross-border shipments, and logistics operations is highly preferred. Excellent leadership, negotiation, analytical, and problem-solving skills. Proficiency in ERP systems and supply chain management software. Strong communication and stakeholder management capabilities. Ability to work in a demanding industrial environment and manage multiple operational priorities. Willingness to be based in Senegal. Benefits USD 8,000–8,500 plus plus

Location: Remote, USA Why work at Higgsfield AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. About the role: Higgsfield AI is seeking a Legal Systems Engineer to build, customize, and connect the systems behind our contracting, procurement, and revenue operations. This role will sit within the Legal team while supporting systems and workflows that span the broader organization. You will work across Ironclad, Ramp, HubSpot, and other business-critical tools, partnering closely with Legal, Finance, RevOps, Sales, and other cross-functional teams. This is a hands-on individual contributor role for someone who can combine strong technical systems expertise with sound operational judgment. You will own integrations, workflows, automation, reporting, release processes, and secure AI connections across the business systems that support how Higgsfield operates.   What you'll do: - Own the design, build, and ongoing improvement of Ironclad intake forms, workflows, approvals, templates, clause libraries, and data across every agreement type Higgsfield signs. - Manage Ironclad users, permissions, and SSO to ensure confidential and privileged information remains appropriately restricted. - Maintain system documentation and establish scalable processes for ongoing administration and support. - Troubleshoot system issues, manage vendor escalations, and train users across teams. Build Integrations and Automation - Build and maintain integrations between Ironclad and HubSpot, Ramp, Hex and other business systems. - Use the Ironclad API and other integration tools when native connectors do not meet business requirements. - Build reliable integrations with appropriate monitoring, error handling, retries, and operational visibility. - Identify opportunities to automate manual workflows across Legal and other business functions. Build Reporting and Operational Visibility - Develop contract and SLA dashboards covering turnaround times, backlog, contract value, renewals, and expirations. - Improve data quality and consistency across connected business systems. - Build reporting that gives Legal and business teams clear visibility into workflow performance and operational priorities. - Partner with stakeholders to ensure systems data can support day-to-day decision-making. Own Release and Change Management - Run a disciplined release process across business systems, including testing, owner sign-off, scheduled releases, and release notes. - Coordinate system changes across stakeholders to minimize disruption and maintain reliability. - Establish repeatable standards for testing, deployment, and documentation as systems become more complex. Build Secure AI Connections - Build secure AI connections to Ironclad and other business systems. - Partner with Legal and technical stakeholders to identify practical ways to use AI and automation across business workflows. - Ensure AI-enabled integrations appropriately account for access controls, confidentiality, and system permissions. Requirements: - 5+ years of experience in Legal Systems or a similar technical operations role. - 5+ years of experience building in Ironclad - Proficiency with Python or JavaScript/TypeScript, SQL, REST APIs, webhooks, and OAuth. - Demonstrated experience building reliable integrations with monitoring, error handling, and retry logic. - Familiarity with contracts and sound judgment when handling confidential and sensitive information. - Strong ownership and the ability to work independently in a fast-moving startup environment. - Strong cross-functional communication skills and the ability to work effectively with Legal, Finance, Sales, and technical teams. Compensation & Benefits: - We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth. - Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield AI’s long-term growth. - Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks. - The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team. - Significant ownership, direct impact, and opportunities for professional growth as the company scales. This is a fully remote role based in the United States, with occasional business travel to our San Francisco office required for team meetings, planning sessions, company events, and other in-person collaboration. Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone. While we work remotely, we value active communication, responsiveness, and close collaboration across teams. Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.

Location: Hybrid - San Francisco, New York City About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role We are looking for a Machine Learning Engineer on our Trust & Safety Engineering team to build and operate the production systems that detect and stop abuse on the platform at internet scale. This is an engineering-first role, roughly 80% writing and shipping production code (services, pipelines, and infrastructure) and 20% modeling, taking detection and classification approaches from prototype to hardened systems. This is a hybrid role based in San Francisco or New York City, with three days a week in the office. What you’ll do Design, build, and operate production systems that detect and disrupt abusive behavior across the platform, with an emphasis on reliability, scalability, and observability Build and maintain machine learning (ML) infrastructure, including training pipelines, feature pipelines, serving infrastructure, and evaluation frameworks Ship large language model (LLM) and classical ML approaches for abuse detection and classification, turning prototypes into maintainable code Own systems end to end, from integrating a model into the platform through deployment, monitoring, and iteration Work with security, product, and infrastructure teams to turn abuse patterns and detection logic into production systems What you need 5+ years of software engineering experience building and operating production systems at scale Wrote production code in Python, plus JavaScript/TypeScript or Go Built and maintained ML infrastructure, such as training and serving pipelines, feature stores, or evaluation tooling Integrated LLMs into production systems, including prompt engineering and evaluation Bonus if you Built an open source ML tool Worked in the trust and safety, fraud, or abuse prevention domain Compensation & Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $208,000.00 - $312,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: Hong Kong Who We Are: Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America. The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. Additional information about Galaxy's businesses and products is available on www.galaxy.com . What We Value: We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be. Seek Excellence. Be Selective To Be Effective. Be Highly Aligned, Loosely Coupled. Disagree Transparently. Encourage Independent Decision-Making. Build Dream Teams. Who You Are: You are a crypto-native operations professional with genuine hands-on experience in the onchain economy; you have deployed capital into onchian lending protocols, managed leveraged positions, navigated liquidation risk, and executed transactions across multiple chains. You are equally comfortable operating within an institutional custody environment as you are diligencing a new protocol and automating different workflows. You thrive in fast-moving environments, take ownership during your time zone's hours, and treat operational gaps as problems to be solved rather than escalated What You’ll Do: Serve as the IT Support Lead for our Hong Kong office, owning day-to-day local IT support operations and the overall end-user technology experience. This is an onsite role requiring presence in our Hong Kong office five days per week. Provide high-quality deskside and remote support across hardware, software, identity, access, networking, mobile devices, and enterprise applications. Deliver white-glove support to executive users and responsive, high-performance support to trading and other business-critical teams. Act as the primary local escalation point for complex support issues, taking ownership through resolution and coordinating with global IT, Security, Engineering, and Infrastructure teams when needed. Oversee and help develop a Level 1 / junior support engineer, providing guidance, prioritization, coaching, and quality oversight while maintaining a hands-on role yourself. Manage and prioritize the local support ticket queue, ensuring issues are handled with appropriate urgency, SLAs are met, and service quality remains consistently high. Monitor recurring issues and ticket trends, identify root causes, and drive permanent fixes, documentation, automation, or process changes rather than repeatedly treating symptoms. Lead local onboarding and offboarding, device provisioning, laptop and mobile device configuration, and manage the hardware lifecycle end to end, including purchasing and receiving, provisioning, inventory and asset tracking, repair and replacement, and secure wipe and disposal of retired equipment. Administer and support managed endpoints through MDM platforms such as Microsoft Intune and Jamf, including device enrollment, configuration, compliance, policy deployment, and troubleshooting. Act as a first-line responder for local security matters, including phishing reports, lost or stolen devices, suspicious activity, and account lockouts or compromises, escalating promptly to the global Security team as appropriate. Help maintain endpoint security and compliance standards, including EDR, disk encryption (BitLocker / FileVault), patch compliance, MFA, and support for audit or compliance requests as needed. Support and troubleshoot macOS, Windows, and iOS devices, including imaging, configuration, deployment, patching, and application-related issues. Troubleshoot network connectivity issues including TCP/IP, DNS, DHCP, VPN, Wi-Fi, proxy behavior, and the impact of enterprise security controls on user applications. Own the reliability of local conference rooms and AV technology, proactively checking meeting spaces and ensuring executive and business-critical calls run without friction. Act as a local point of contact for IT-related vendors and service providers, including ISPs, hardware suppliers, mobile carriers, and building management where technology services are involved. Support Hong Kong office moves, expansions, build-outs, and other local technology initiatives, coordinating with global IT teams, Facilities, vendors, and other stakeholders as needed. Participate in disaster recovery and business continuity planning and testing for the Hong Kong office, including readiness for local disruptions such as typhoons, power outages, and ISP or connectivity failures. Support local mobile and communications requirements, including carrier management and relevant compliance tooling where applicable. Partner closely with global Desktop Support and Helpdesk teams to align on standards, documentation, processes, tooling, and escalation paths. Maintain clear local documentation, runbooks, support procedures, and knowledge articles so common issues can be resolved consistently and efficiently. Identify opportunities to improve support workflows and reduce repetitive work through scripting, automation, self-service, or better tooling. Communicate clearly with local office leadership and key stakeholders during incidents, major changes, office initiatives, and recurring problem areas. Participate in the global IT Support 24/7 emergency on-call rotation, including nights, weekends, and holidays, responding to critical incidents and urgent support needs by phone or remote access as required, as well as planned maintenance or project work. What We’re Looking For: 5+ years of experience in technical support, including significant deskside support experience in a professional, financial services, trading, or similarly high-performance environment. Demonstrated experience acting as a senior escalation point, local IT owner, team lead, or equivalent role with responsibility beyond individual ticket resolution. Proven ability to deliver white-glove support to executives and responsive support to business-critical users in fast-paced environments. Strong working knowledge of both macOS and Windows operating systems at an administrative level, with hands-on experience supporting iOS/mobile devices. Hands-on experience with MDM platforms such as Microsoft Intune and Jamf, including device management, configuration profiles, policy enforcement, compliance, and provisioning. Strong experience supporting Microsoft 365 environments, including Outlook, OneDrive, Teams, and related productivity tooling. Experience with identity and directory services, including user provisioning, group management, permissions, access control, and troubleshooting authentication-related issues. Solid understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPN, Wi-Fi, and how enterprise network and security tools can affect application behavior. Experience with hardware deployment, laptop and mobile device lifecycle management, asset tracking, and enterprise software troubleshooting. Experience using ITSM or ticketing platforms and working within SLA-driven support processes; able to prioritize effectively across competing requests. Strong ownership mindset with a track record of seeing issues through end-to-end and ensuring nothing falls through the cracks. Proactive approach to support: able to identify patterns, improve processes, prevent recurring issues, and raise the quality of the overall support environment. Excellent interpersonal, communication, and customer service skills, with the judgment and professionalism required to support executives and senior stakeholders. Ability to work independently, make sound decisions, and take ownership of local IT operations while remaining closely aligned with global standards and teams. Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field - or equivalent practical experience. Nice to Have: Experience supporting trading floors or other low-tolerance, high-availability user populations. Experience mentoring, coaching, or informally managing junior IT support staff. Exposure to scripting or automation using PowerShell, Python, Bash, APIs, RESTful services, Git, or similar tools. Familiarity with enterprise SaaS platforms for communication, project management, identity, and file collaboration. Relevant certifications such as CompTIA A+/Network+, Microsoft, Apple, Cisco, ITIL, or similar. What We Offer: Competitive base salary and discretionary bonus Flexible Time Off (paid) Hybrid Working Arrangements Company-paid health and protective benefits for employees and their eligible dependents Free coaching and counseling sessions through Headspace Generous paid Parental Leave Free daily snacks in-office and weekly lunches Opportunities to learn about the Crypto industry Smart, entrepreneurial, and fun colleagues Employee Resource Groups *Benefits may vary depending on location. Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact careers@galaxy.com.

Location: Prague, Czechia At Dentons Europe Services in Prague, we embrace a culture of collaboration and continuous improvement. Our team of professionals is dedicated to collaborating seamlessly to provide a wide range of services, including finance, IT, human resources, marketing, and more to support legal teams in managing large volumes of data, ensuring accuracy, and enhancing the overall legal process. Role The Remote Service Desk Technician provides first-line technical support to users across European offices from the Prague-based Remote Service Desk. The role delivers remote troubleshooting, incident management, and service request handling within agreed SLAs, working in close cooperation with Onsite Support and L2 Service Management teams. Responsibilities Provide first-line technical support, answering user queries relating to hardware and software problems. Log all IT incidents and service requests into the ticketing system. Resolve incidents and requests within agreed SLAs using remote diagnostic tools. Escalate complex issues to L2 Service Management with appropriate documentation and context. Hand over issues requiring physical intervention to Onsite Support teams. Cooperate with Onsite Support and L2 Service Management to ensure seamless user experience. Deliver excellent customer service ensuring users can continue to work with minimal disruption. Follow processes, policies, and best practices in all interactions. Document IT processes and procedures as required. Support workflow improvement and automation initiatives where appropriate. Requirements First-Line Support: Remote technical support for hardware, software, and Microsoft 365 services. Incident and Request Management: Logging, tracking, and resolution of IT incidents and service requests within SLA targets. Escalation and Handover: Timely escalation to L2 Service Management for complex issues and handover to Onsite Support for physical interventions. Cross-Team Cooperation: Close operational cooperation with Onsite Support and L2 Service Management to ensure seamless end-to-end service delivery. Process Compliance: Adherence to IT processes, policies, and best practices in all interactions. Benefits 25 days of vacation/year 3 sick days/year Meal lump-sum MultiSport card Multipass card Home Office allowance

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Professional Services Engineer at GitLab, you'll partner with public sector customers to help them successfully adopt and expand GitLab across their organization. You'll deliver services such as installation, migration, training, and advisory engagements, meeting customers where they are, from single-node Omnibus installations to larger reference architectures using infrastructure as code and configuration as code. In this role, you'll balance hands-on technical delivery with clear communication and project ownership, helping customers make practical choices that fit their goals, timelines, and environments. You'll also work closely with project managers and engagement managers to make delivery more consistent and improve how we run engagements. As you work with customers, you'll act as a feedback loop to GitLab's product and engineering teams by communicating insights that can improve GitLab features and delivery processes. This role is a strong fit for someone who enjoys solving complex problems, working across multiple engagements, and succeeding in a remote, largely asynchronous environment. Some examples of our projects: Delivering GitLab installations and upgrades using tools like Terraform or Ansible, from simple deployments to highly available architectures Leading migrations from existing systems to GitLab SaaS or self-managed GitLab, including planning, execution, and knowledge transfer What you'll do Deliver Professional Services engagements such as installation, migration, training, and advisory services to help customers achieve successful outcomes with GitLab, including completing projects on scope and on schedule. Plan and execute GitLab deployments across a range of architectures, from single-node Omnibus installations to large reference architectures using infrastructure as code and configuration as code practices. Oversee and perform migrations from multiple source systems to GitLab SaaS or self-managed GitLab, helping customers reduce risk, maintain momentum during change, and complete cutovers with minimal disruption. Provide technical guidance across the GitLab feature stack, helping customers adopt best practices that fit their goals, constraints, and operating environment. Partner closely with project managers and engagement managers by providing feedback and updates that improve delivery consistency, keep work on schedule, and reduce delivery issues across engagements. Manage and deliver multiple customer projects at once, balancing customer outcomes with awareness of billable time and delivery priorities to meet utilization and delivery goals. Mentor and assist other Professional Services Engineers by communicating expertise in specific technical areas and contributing to stronger, more repeatable delivery patterns. Work closely with GitLab's product and engineering teams to remove blockers for customers and help improve GitLab features and delivery processes based on field insights, leading to faster issue resolution and more consistent delivery. What you'll bring Professional experience with one or more infrastructure as code or configuration as code tools, such as Terraform, Ansible, Packer, Puppet, or Chef. Experience with one or more infrastructure as code or configuration as code tools such as Terraform, Ansible, Packer, Puppet, or Chef. Active Secrets or TS/SCI clearance is required for this role due to the nature of the customers you’ll support. Occasional travel to SCIF sites as needed. Desirable locations - DC Metro, GA, TX, AL, CO or UT Due to government security requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to be eligible for this position Ability to support public sector customers with TS/SCI clearance-related requirements for their environments and engagements. Ability to lead technical delivery end-to-end, including discovery, planning, documentation, and knowledge transfer. About the team The Professional Services Engineer is part of GitLab's Professional Services organization, helping customers adopt GitLab successfully through installation, migration, training, and advisory engagements. The team works closely with Project Managers and customer stakeholders to deliver successful outcomes and help organizations expand how they use GitLab. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $136,080 — $230,040 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .