Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
About the role:
We are seeking talented distributed systems engineers who are passionate about building innovative solutions for application deployment. Your mission will be to enhance the capabilities of Replit Infrastructure, optimize performance across global regions, and drive efficiency while delivering an exceptional user experience. If you have a strong foundation in software development, a deep understanding of cloud technologies, and a track record of delivering high-quality code, we want to hear from you.
In this role you will:
- Expand Replit's cloud infrastructure offerings: Launch new cloud products to be used by Replit Agent to build complex apps. Collaborate with cross-functional teams to design and implement these features, empowering developers with a comprehensive suite of tools to build and deploy their applications efficiently.
- Enhance reliability and scalability: Identify bottlenecks, optimize critical paths, and implement robust monitoring and alerting systems. Work closely with the SRE team to ensure high availability and minimal downtime. Enable our customers to seamlessly scale their applications to meet the demands of their growing user base.
- Improve utilization of cloud infrastructure: Analyze our infrastructure costs and identify opportunities for optimization. Implement strategies to reduce cloud expenses without compromising performance or reliability. This could involve techniques such as resource provisioning, auto-scaling, cost-aware scheduling, and data lifecycle management. Your efforts will directly contribute to the financial efficiency of our cloud services.
Required skills and experience:
- Distributed systems: Track record of working with platform-as-a-service, distributed storage, or information retrieval systems. Experience in designing scalable architectures and optimizing systems for latency or cost.
- Problem-solving mindset: Ability to approach complex challenges pragmatically and devise effective solutions. You think radically but ship incrementally.
- Self-directed and autonomous: Able to work independently, set priorities, and drive projects forward. You take ownership and initiative.
- Versatility and flexibility: Able to wear multiple hats and tackle a wide range of challenges. You are comfortable working across different layers of the stack and adapting to the needs of the project.
- Continuous learning and adaptability: Passionate about staying up-to-date with industry trends and expanding your skill set. You embrace change and adapt quickly.
Nice to have:
- Experience working on cloud infrastructure or platform products, particularly in the areas of application deployment, serverless computing, or container orchestration.
- Familiarity with Google Cloud Platform (GCP) services and tools, such as GCE, GKE,, Cloud Run, or Cloud Storage.
- Contributions to open-source projects related to cloud technologies, deployment frameworks, or developer tools. We love OSS!
Tools + Tech Stack for this role
- Golang, Rust
This role may not be a fit if
- You are a generalist backend engineer who hasn’t built scalable distributed systems.
- You cannot take part in the oncall rotation of min 6 people.
- You do not enjoy diving into Linux internals.
This is a full-time role that can be held from our Foster City, CA office. The hybrid role has an in-office requirement of Monday, Wednesday, and Friday.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: San Francisco Bay Area, USA
Workplace: Hybrid
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
About the role:
Higgsfield AI is looking for a hands-on Member of Technical Staff, Product Security to identify and eliminate security vulnerabilities across our rapidly evolving AI products and platforms.
As we build agentic systems, code-generating agents, generative AI models, and enterprise applications, you'll play a critical role in securing new features before they reach production.
Working closely with Product and Engineering, you'll conduct offensive security testing, identify architectural weaknesses, and drive fixes to their root cause. You'll also turn recurring vulnerabilities into scalable security standards and automated controls.
We're looking for someone with a proven track record of finding real vulnerabilities in production systems, strong technical judgment, and the ability to work directly with engineers to build more secure products.
WHAT YOU'LL DO
OFFENSIVE SECURITY & VULNERABILITY RESEARCH
- Conduct hands-on penetration testing of new products and features, including web applications, APIs, and administrative interfaces.
- Identify security risks across agentic systems, MCP servers, code-generating agents, and AI-powered applications.
- Independently map attack surfaces and uncover authorization, authentication, and multi-tenant isolation vulnerabilities.
- Develop proof-of-concept exploits, validate findings, and retest remediation efforts.
SECURE DESIGN & APPLICATION SECURITY
- Partner with Engineering early in product development to identify and prevent security flaws before release.
- Conduct threat modeling, architecture reviews, and security-focused code reviews.
- Analyze complex codebases to trace vulnerabilities to their root cause and recommend effective fixes.
- Assess security risks across generative AI products, user-deployed applications, and enterprise features such as SSO and role-based access controls.
SECURITY ENGINEERING & AUTOMATION
- Translate recurring vulnerabilities into secure development standards, reusable controls, and automated security checks.
- Build security tooling and integrate preventive controls into development and CI/CD workflows.
- Identify systemic weaknesses and implement solutions that prevent entire classes of vulnerabilities.
- Apply cloud, container, and infrastructure security knowledge to investigate vulnerabilities across the application stack.
TECHNICAL OWNERSHIP & COLLABORATION
- Own security findings from discovery through remediation, working directly with engineers to implement lasting fixes.
- Prioritize vulnerabilities based on exploitability, business impact, and real-world risk.
- Establish practical security standards that enable rapid product development without compromising security.
- Help define security practices for emerging AI technologies and new product architectures.
WHAT WE'RE LOOKING FOR
- 5+ years of hands-on experience in product security, application security, penetration testing, or vulnerability research.
- Proven track record of independently discovering and exploiting real vulnerabilities through application security work, bug bounty programs, or security research.
- Deep understanding of web application and API security, including authentication, authorization, and multi-tenant isolation.
- Strong ability to read and analyze modern codebases, identify root causes, and collaborate with engineers on remediation.
- Experience conducting threat modeling, secure design reviews, and hands-on penetration testing.
- Proficiency in scripting or programming languages such as Python, JavaScript, TypeScript, or Go.
- Familiarity with cloud infrastructure, containers, and modern application architectures.
- Ability to translate security findings into scalable engineering controls and automated checks.
- Strong technical judgment, independent problem-solving skills, and a proactive approach to identifying security risks.
Compensation & Benefits
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Base Salary: The anticipated salary range for this role is $200,000 - $300,000, depending on experience, skills, scope, and location.
• Bonus: This role is Bonus eligible and may participate in the Company's discretionary annual bonus program.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: San Francisco Bay Area, USA
Workplace: Hybrid
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
Role Overview
Higgsfield AI is looking for a hands-on Member of Technical Staff, Enterprise Security to own security across our corporate systems, employee devices, identities, and SaaS applications.
As we scale globally, you'll secure the systems our workforce relies on, from endpoint management and identity governance to threat detection and response.
Working closely with IT, Infrastructure Security, and Engineering, you'll implement technical controls, automate security operations, and strengthen access governance. This is a hands-on engineering role requiring someone who personally builds, configures, and operates security systems.
We're looking for someone with broad corporate security expertise, strong technical judgment, and the ability to prioritize meaningful risks in a fast-moving environment.
WHAT YOU'LL DO
ENDPOINT & DEVICE SECURITY
- Own endpoint security across corporate devices using Microsoft Intune/MDM, including enrollment, compliance, and device lifecycle management.
- Implement and operate EDR/XDR capabilities, including threat detection, investigation, and remediation.
- Establish endpoint hardening standards and security baselines in partnership with IT and Engineering.
IDENTITY & ACCESS SECURITY
- Own corporate identity infrastructure across Microsoft Entra ID, including SSO/SAML, SCIM, MFA, Conditional Access, and RBAC.
- Manage joiner, mover, and leaver (JML) workflows, ensuring secure provisioning and timely offboarding across SaaS applications.
- Administer password management, privileged access, and credential security controls.
- Conduct access reviews and implement least-privilege and Zero Trust principles.
SAAS & CORPORATE APPLICATION SECURITY
- Evaluate new SaaS applications, maintain approved application standards, and identify shadow IT.
- Secure corporate collaboration tools, including email, Slack, and file-sharing platforms.
- Review application configurations, permissions, and authentication controls.
- Lead security awareness initiatives, including phishing simulations and employee training.
DETECTION, RESPONSE & AUTOMATION
- Monitor and investigate security alerts across identity, endpoints, and corporate applications.
- Build detection capabilities for compromised accounts, suspicious activity, and endpoint threats.
- Automate provisioning, access reviews, compliance checks, and security workflows using scripts and APIs.
- Partner with Infrastructure Security to integrate endpoint and identity signals into centralized monitoring.
- Lead incident investigation, containment, and remediation.
TECHNICAL OWNERSHIP & LEADERSHIP
- Identify and prioritize enterprise security risks based on business impact.
- Lead security initiatives from technical design through implementation and ongoing operations.
- Establish scalable security standards and practical engineering controls.
- Partner cross-functionally to strengthen security without slowing business operations.
WHAT WE'RE LOOKING FOR
- 4+ years of hands-on experience in enterprise security, corporate IT security, or security engineering, ideally in a high-growth technology environment.
- Proven experience personally implementing, configuring, and operating corporate security systems.
- Strong experience with Microsoft Entra ID, SSO/SAML, SCIM, MFA, Conditional Access, and identity lifecycle management.
- Hands-on experience with Microsoft Intune/MDM, endpoint compliance, and EDR/XDR.
- Experience securing SaaS applications, corporate collaboration tools, and privileged access.
- Proficiency in scripting and automation using Python, PowerShell, Bash, or similar languages.
- Experience with security monitoring, incident investigation, and remediation.
- Strong understanding of Zero Trust, least-privilege access, and corporate security practices.
- Sound technical judgment, independent problem-solving skills, and broad expertise across corporate security domains.
Compensation & Benefits
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Base Salary: The anticipated salary range for this role is $200,000 - $300,000 depending on experience, skills, scope, and location.
• Bonus: This role is Bonus eligible and may participate in the Company's discretionary annual bonus program.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: Office Based - London, UK
This is an opportunity to kickstart your career by joining Canonical. You will be working from our Canonical London Office and will be accountable for delivering technical support to our employees and customers, as well as facilitating AV support for office conferences and events. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
While our engineers regularly solve deeply interesting, complex technical problems - from triaging cloud environments to root-cause analysis on unseen Linux kernel crashes - this is fundamentally a role rooted in human connection. You will act as a trusted peer and technical guide to external engineering teams, translating intricate open-source challenges into clear, empathetic solutions. We are rapidly expanding and looking for brilliant problem solvers who are just as passionate about building strong, collaborative relationships with customers as they are about the next generation of Canonical solutions.
Location: Office Based in London, England.
The role entails
Empathetic Engagement:
Partner directly with customers across remote sessions, ticketing,, and live conversations to deeply understand and resolve their technical roadblocks.
Collaborative Problem Solving:
Work hand-in-hand with internal engineering teams and regional peer groups to bridge the gap between complex code fixes and real-world customer satisfaction.
True Ownership:
Manage your support cases with a strong sense of personal integrity, ensuring commitments are honored and customer expectations are communicated transparently and predictably.
Ubuntu Lifecycle Guidance:
Develop a rich understanding of the Ubuntu development process, empowering you to give customers clear, human context regarding timelines for engineering fixes.
Knowledge Advocacy:
Author and maintain accessible knowledge base articles, ensuring lessons learned are shared openly to elevate the entire open-source community.
Operational Reliability:
Participate in a regular weekend working rotation to maintain seamless, high-touch continuity of care for our global partners.
What are we looking for in you
Communication Excellence:
Exceptional written and spoken English, with a natural ability to convey technical complexity clearly, warmly, and compellingly.
The Soft-Skill Edge:
A genuine passion for helping people, paired with the emotional intelligence to navigate high-stakes technical situations with composure and empathy.
Academic Dedication:
Exceptional academic track record from both high school and university.
Educational Background:
An undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path.
On-Site Technical Leadership:
Based in our state-of-the-art London, UK office, you will serve as a key technical support resource for our local teams and employees.
Driven Mindset:
A proven track record of going above-and-beyond expectations to deliver meaningful, outstanding results for teams or customers.
Linux & Cloud Familiarity:
Practical, hands-on experience supporting Linux systems, with an exposure to three or more of the following:
Virtualization & Cloud:
Using KVM or OpenStack.
Containers:
primarily Docker, LXD/LXC, or Kubernetes.
Storage Ecosystems:
Block, object, and network storage technologies.
System Networking:
Navigating bonding, firewalls, bridging, switching, or MTU tuning.
Analytical Curiosity:
A strong troubleshooting mindset—the ability to look into stack traces or logs, identify OS/application-level bugs, and strategically guide the customer through next steps.
Development Fundamentals:
Basic programming logic in any language to help parse code and collaborate effectively with Canonical Engineering teams.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Office Based - London, UK
This is an opportunity for a prospective Linux Engineer/Administrator with a passion for Linux and Customer Success to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. You will be accountable for delivering technical support to our employees and customers, as well as facilitating AV support for office conferences and events. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
While our engineers regularly solve deeply interesting, complex technical problems - from triaging cloud environments to root-cause analysis on unseen Linux kernel crashes - this is fundamentally a role rooted in human connection. You will act as a trusted peer and technical guide to external engineering teams, translating intricate open-source challenges into clear, empathetic solutions. We are rapidly expanding and looking for brilliant problem solvers who are just as passionate about building strong, collaborative relationships with customers as they are about the next generation of Canonical solutions.
Location: Office Based in London, England.
The role entails
Empathetic Engagement: Partner directly with customers across remote sessions, ticketing,, and live conversations to deeply understand and resolve their technical roadblocks.
Collaborative Problem Solving: Work hand-in-hand with internal engineering teams and regional peer groups to bridge the gap between complex code fixes and real-world customer satisfaction.
True Ownership: Manage your support cases with a strong sense of personal integrity, ensuring commitments are honored and customer expectations are communicated transparently and predictably.
Ubuntu Lifecycle Guidance: Develop a rich understanding of the Ubuntu development process, empowering you to give customers clear, human context regarding timelines for engineering fixes.
Knowledge Advocacy: Author and maintain accessible knowledge base articles, ensuring lessons learned are shared openly to elevate the entire open-source community.
Operational Reliability: Participate in a regular weekend working rotation to maintain seamless, high-touch continuity of care for our global partners.
What are we looking for in you
Communication Excellence: Exceptional written and spoken English, with a natural ability to convey technical complexity clearly, warmly, and compellingly.
The Soft-Skill Edge: A genuine passion for helping people, paired with the emotional intelligence to navigate high-stakes technical situations with composure and empathy.
Academic Dedication: Exceptional academic track record from both high school and university.
Educational Background: An undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path.
On-Site Technical Leadership: Based in our state-of-the-art London, UK office, you will serve as a key technical support resource for our local teams and employees.
Driven Mindset: A proven track record of going above-and-beyond expectations to deliver meaningful, outstanding results for teams or customers.
Linux & Cloud Familiarity: A solid foundation in Linux systems, demonstrated through university projects, lab work, or personal exploration, with exposure to one or more of the following:
Virtualization & Cloud: Using KVM or OpenStack.
Containers: primarily Docker, LXD/LXC, or Kubernetes.
Storage Ecosystems: Block, object, and network storage technologies.
System Networking: Navigating bonding, firewalls, bridging, switching, or MTU tuning.
Analytical Curiosity: A strong troubleshooting mindset—the ability to look into stack traces or logs, identify OS/application-level bugs, and strategically guide the customer through next steps.
Development Fundamentals: Basic programming logic in any language to help parse code and collaborate effectively with Canonical Engineering teams.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
The role Marketing is your lens; project management is the job. You own a portfolio of client accounts end-to-end and carry each one from its kickoff target to the delivered result. Success is measured by the client's key metric, not just tasks shipped on time. You work alongside hands-on media buying, AI marketing engineers, and account leadership. Plurio builds AI agents for performance marketing, automating analysis and optimization for media buying teams running $300K–$15M/month on Google, Meta, and TikTok.
What you'll own:
— Carry the project to its target, focusing on one key client metric such as gross revenue growth, contribution margin, or lower CPI/CPA without losing volume.
— Diagnose what moves the number and translate client and engineer requests into work that serves the goal.
— Run the account and project management tasks including accounting, operations, client and project management, task tracking, documentation, timelines, budget, risk, and paperwork.
— Manage about 10 clients in parallel, maintaining pace and monitoring key metrics week-over-week.
Requirements:
— Ability to communicate with clients at the level of their business results, translating business goals into clear targets.
— Skill in diagnosing and filtering work to focus on what moves the metric.
— Hands-on experience in performance marketing, managing paid advertising accounts or teams, especially on Meta, Google, or TikTok with accounts around $300K+/month.
— Experience running distributed teams to goals, delegating work, and holding scope and timelines.
— Familiarity with automation and AI agents, having built at least one self-contained automation.
— Engineering background is optional but must be comfortable working with internal AI tools daily.
— Client outcome focus with KPIs tied to client metrics like traffic conversion, revenue, and CPA.
— Confirmed senior, autonomous, and systematic work style managing multiple accounts without follow-up.
— Timezone alignment with CET or west toward the Americas, including late-evening contact with US clients.
— Data fluency in client acquisition, sales funnels, attribution models, data structure, and marketing performance analytics.
Nice to have:
— Agency background with ability to build project plans on the spot.
— Public presence such as LinkedIn, Telegram channel, or conference talks.
— Experience briefing developers and engineers.
Red flags:
— Strategy or media planning only without hands-on account fluency.
— Not systematic or unable to hold process.
— IT/delivery PM without performance marketing feel.
What you can expect:
— Direct influence on client key metrics.
— Work at the frontier of AI in performance marketing.
— AI-first team culture with remote-first work from supported timezones.
Hiring process includes screening call, interview with Head of Project Management, possible test task, and final interview with senior engineer and/or CEO.
Location: Bengaluru, India
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Technical Support Engineer on the Customer Support team, you’ll play a critical role in shaping how Figma identifies, diagnoses, and resolves complex product issues at scale. As a founding member of our Bangalore team, you’ll help establish quality standards, influence workflows, and build strong partnerships with Engineering and Product.
We are looking for a Technical Support Engineer who will drive quality improvements across the support and product lifecycle. This role goes beyond resolving issues—you’ll identify patterns, lead root cause analysis, and partner with Engineering and Product to improve reliability and customer experience at scale. The ideal candidate brings strong technical depth, systems thinking, and the ability to operate effectively in a fast-paced, ambiguous environment.
Coverage outside standard business hours is part of this role. Your shift hours will be one of the following:
Wednesday to Sunday, 12.30pm - 9.30pm IST
Thursday to Monday, 12.30pm - 9.30pm IST
Friday to Tuesday, 12.30pm - 9.30pm IST
This role will be held from our Bengaluru office.
What you’ll do at Figma:
Develop deep expertise in Figma’s products, architecture, and customer workflows to diagnose complex technical issues
Interact with Figma customers daily via support channels such as chat, email, or video calls, taking ownership over complex problems
Own end-to-end resolution of high-impact bugs, partnering closely with Engineering and Product to drive timely and effective fixes, and maintain clear, proactive communication to improve customer satisfaction
Contribute to social support efforts by engaging with customers and users on social media and community platforms
Adapt to supporting customers across multiple products, including assisting with billing and account management issues as needed. Maintain schedule flexibility, including occasional weekend or holiday coverage, to support customers globally
Recommend and implement improvements to debugging workflows, tooling, and support operations
Collaborate cross-functionally to create internal documentation, training materials, and scalable knowledge systems
Act as the voice of the customer by identifying trends and communicating insights to our Product and Engineering teams to advocate for bug fixes, tooling and process improvements, and feature enhancements
We'd love to hear from you if you have:
2+ years of experience in Technical Support, Support Engineering, or QA within a SaaS environment
Strong troubleshooting and debugging skills across Mac, Windows, iOS, and Android, including REST APIs, OAuth authentication flows, and third-party integrations
Working knowledge of modern web technologies, including JavaScript/TypeScript, HTML, CSS, and React
Ability to collaborate with Engineering and Product teams to resolve complex technical issues, with strong analytical, problem-solving, and communication skills
Comfortable navigating fast-paced, ambiguous environments, with a focus on end-to-end issue resolution and continuous process improvement
While not required, it’s an added plus if you also have:
Experience working with design tools like Figma, Adobe Suite, Sketch, Framer
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Bengaluru, India
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As an Enterprise Support Specialist on the Customer Operations & Support team, you’ll have the opportunity to partner closely with the Enterprise Support Manager to define and elevate our Enterprise Support function. As part of the growing team in our Bangalore hub, you’ll also help define how we operate in-region - shaping workflows, influencing tooling, and raising the bar for what great Enterprise support looks like at Figma. This team is responsible for crafting what exceptional support looks like for Figma's most strategic customers. You will be delivering the kind of experiences that build trust throughout the Figma community, from customers to key internal partners, such as Sales, Product, and Engineering.
We're looking for a technical support expert experienced in working with B2B Enterprise-level customers with an ability to understand and help with their unique needs. You will diagnose issues, determine solutions, and anticipate customer impact, serving as a customer advocate while working cross functionally to deliver an exceptional experience. The work you do will span over technical product, account administration and billing. This role requires coverage during non-standard business hours to support global customers.
Coverage outside standard business hours is part of this role. Your shift days and hours will be one of the following:
Wednesday to Sunday, 3.30pm IST - 12.30am IST
Wednesday to Sunday, 11.30pm IST - 8.30am IST
Thursday to Monday, 5.00am IST - 2.00pm IST
Friday to Tuesday, 8.00am IST - 5.00pm IST
This role will be held from our Bangalore office on a hybrid basis.
What you'll do at Figma:
Develop expertise of Figma's products and the journey of our customers, from Product Designers to Account Administrators, to accurately diagnose sophisticated inquiries
Interact with Figma customers daily via email, taking ownership over cases from start to resolution
Partner closely with Sales teams to guide large scale organizations through complex workspace configurations, acting quickly to address technical issues and ensuring successful account setup
Operate as the voice of the customer, capturing both product and process gaps in the experience and presenting data-backed cases for new feature development and process automation
Act as designated point of contact for high-risk escalations and issues, proactively engaging the appropriate partners, and owning communication through to solution
Identify trends and communicate insights to our Product and Engineering teams to advocate for bug fixes, process improvements, and feature enhancements
Engage in pilot programs and experimentation to identify efficient approaches for delivering fast and personalized interactions to meet performance expectations and customer commitments
Recommend foundational tooling and processes in partnership with our Product Support Operations teams to ensure we are set up to scale
We’d love to hear from you if you have:
2+ years of experience in a technical SaaS Support environment, ideally supporting Enterprise customers
Proficiency in troubleshooting SAML/SSO and SCIM configurations for large-scale organizations
Familiarity with system administration for large end-user communities or guiding customers through complex implementations
Ability to assess the business impact of technical issues to drive cross-functional alignment, prioritization, and timely resolution
While it’s not required, it’s an added plus if you also have:
Skilled in using tools such as Adobe XD, Sketch, and/or Framer and a passion for UX/UI development
Familiarity and willingness to learn AI concepts (e.g., prompt refinement, natural language tools, generative AI, machine learning basics)
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Team
Cloud Infrastructure Engineering is a critical engineering discipline and a job function in the company. Its charter is to build tools and infrastructure that promote early detection of production failures, leading to a stellar customer experience.
Our work is to drive safety, health and uptime of our platform, and the ability to remedy unforeseen problems. By removing some of the complex burdens on how to scale and maintain uptime in distributed systems, Cloud Infrastructure Engineer allows development teams to focus on feature development instead of the nuances of achieving and maintaining service level commitments.
About the Opportunity:
We’re looking for a creative and driven individual that can spearhead our effort to push “outside the box” infrastructure implementations, that will have a tremendous impact on our platform’s stability and scalability.
What You’ll Be Doing:
Responsible for the maintenance and configuration of AWS products and services
Responsible for the research, architecture and project implementation solutions based on AWS products
Responsible for the daily maintenance of each AWS cloud environment
Support the deployment, maintenance and scaling of big data and machine learning platforms (e.g., Databricks, AWS SageMaker, Aliyun DSW) to enable data processing and model training workflows
Own the Databricks platform on AWS end to end: workspace provisioning, account/workspace configuration, cluster policies, instance pools, and SQL warehouses, managed as code via the Databricks Terraform provider
Monitor and optimize Databricks cost and performance, including cluster sizing and autoscaling, Photon/serverless adoption, DBU usage tracking via system tables, and job reliability tuning
Automate the provisioning, scaling, and configuration of infrastructure resources using tools like Terraform and CI/CD pipelines
Assist the team in troubleshooting and resolving production database issues during incidents
Monitor company services and handle alerts in a timely manner to ensure service stability and uptime
Collaborate with development teams to ensure seamless integration and deployment of new features
Design, build and maintain internal platforms and tooling to improve operational efficiency, and support unified multi-cloud management across AWS, Alibaba Cloud, and other providers
What We Look For In You:
Bachelors degree or above, major in Computer Science or relevant domains, with over 6 years of experience in DevOps, SRE, DBA or related positions
Proficient in AWS distributed management, large-scale clustering, fault tolerance, backup, load balancing and other technologies
Have a deep understanding of high availability architecture, capacity planning, and rich experience in handling complex problems
Have solid Linux platform operation and maintenance and debugging capabilities, and be proficient in troubleshooting, configuration tuning, and performance analysis
Familiar with Kubernetes (k8s) for container orchestration and management
Familiar with the functional features of AWS products and core products, and have rich practical experience in deployment and tuning of EC2, EKS, VPC, or big data products
Experience with microservices architecture, including deployment, scaling, and maintenance
Experience in monitoring, O&M and management of AWS large-scale servers and containers
Experience in relational databases (e.g., MySQL, PostgreSQL) and NoSQL or big-data storage systems (e.g., Redis, MongoDB, HBase) is a plus
Hands-on experience with big data / machine learning platforms such as Databricks, AWS SageMaker, or Aliyun DSW, including supporting data pipelines, notebook environments, and model training/deployment workflows
Familiar with the deployment, configuration and maintenance of Nginx, kong and other software
Proficient in using Python/Go/shell for development
Strong engineering skills, proficient in at least one infrastructure sub-area, public cloud networking, SRE, DevOps or cloud-native
Experience with internal developer platforms and proficiency in AI-assisted development tools (e.g., Claude Code, Codex) to improve engineering efficiency
Working knowledge of Terraform or similar IaC tools is a plus
Excellent business analysis ability, system architecture ability, and problem-solving ability. and strong self-drive
Nice to Have:
Bilingual in English and Mandarin
Familiar with the operation and maintenance management of Alibaba Cloud, Google Cloud, Microsoft Cloud and other cloud providers.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX
Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $214,666 to $321,999.
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
#LI-SK1 #LI-HYBRID
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Brazil
About the Role
Join Alvys, an early-stage company transforming the $800B US freight industry. As a DevSecOps Engineer, you'll help protect our platform and the customer data it holds. You'll close cloud security gaps, build security checks into how we ship software, run our penetration testing program, and stand up the infrastructure behind our internal security, IT, and AI tools. This role combines hands-on infrastructure work with coordination across DevOps, engineering teams, IT & Security, and outside security vendors.
Industry Insight
Freight companies run their business on Alvys: loads, drivers, carriers, payments, and financial records. As more of the industry moves to modern software, customers expect that data to be protected like any other business-critical system. Security is part of how we earn and keep their trust.
About Alvys
Alvys is building a multi-tenant SaaS platform that powers modern transportation operations. We combine deep industry knowledge with strong technical execution to bring clarity, automation, and reliability to one of the world's most essential industries. Security is a shared responsibility at Alvys, and this role helps every team meet that bar.
Our Principles
Engineering Principles
Build for Real-World Impact.
Our users rely on Alvys to solve real problems, not abstract ones. Every security fix should reduce real risk to our platform and the people moving freight every day, not just clear a scanner finding.
Extreme Ownership and Empowerment.
Ownership extends beyond building. It means being accountable for quality, reliability, and customer impact. If it's in production, it's yours: bugs, uptime, and results.
Technology Debt is Strategic, Not Accidental.
Technical debt is a strategic choice, not an oversight. We incur it deliberately when it unlocks speed, learning, or market advantage. Our architecture remains clean, maintainable, and scalable as we grow.
Simplicity Scales; Complexity Costs.
Logistics is inherently complex, but our technology shouldn't be. We prioritize simplicity in our architecture, leveraging modularity and well-defined service boundaries to reduce cognitive load.
Radical Transparency.
We democratize data and make it accessible across all functions to drive alignment and decision-making. Transparency also means feedback. We systematize constructive feedback loops to ensure growth.
Engineering Culture
Move Fast, Learn Fast.
Speed is our advantage, but we move fast intentionally. We bias for action, assume positive intent, and treat every mistake as a learning opportunity.
Own the Outcome.
Every engineer owns outcomes, not tickets. We take responsibility end-to-end, identifying problems, delivering solutions, and ensuring they last.
Partner, Don't Gatekeep.
Security works best when it's built with the teams who own the systems. We share context with DevOps and engineering teams, explain the risk behind each ask, and make the secure path the easy one.
Pragmatism Over Purism.
Perfect security doesn't exist, but reduced risk does. We choose fixes that scale, are maintainable, and address real threats, not theoretical ones.
People Over Heroics.
We don't reward burnout or always-on behavior. Sustainability is a feature, not a luxury. If someone needs to slow down, unplug, or take care of life outside work, that's expected.
Responsibilities
Cloud security architecture
Design and deliver infrastructure changes that strengthen our cloud security posture, including network isolation and identity-based access.
Make these changes through infrastructure as code, plan rollouts that avoid customer downtime, and work with service owners to update the applications that depend on them.
Build secure defaults into our infrastructure modules so new resources start out compliant.
Vulnerability management and pipeline security
Help run our vulnerability management program, driving remediation within defined SLAs.
Extend our existing security scanning with AI-assisted security testing, such as automated security code review and AI-driven penetration testing.
Tune and improve the automation we already use to process security findings.
Penetration testing
Manage our third-party penetration tests from start to finish: scoping and targeting, test environments and accounts, vendor coordination, findings intake, and retesting.
Help mature our internal, AI-assisted penetration testing tool into a dependable part of the security program, including deployment and scheduled runs.
Infrastructure for security, IT, and AI tooling
Deploy and operate internal applications in Azure, with identity, secrets, networking, and backups set up correctly from day one.
Build telemetry pipelines (OpenTelemetry into Azure Monitor) for our AI and internal tools, with dashboards and alerts that surface anomalous activity.
Working with others
Partner with DevOps, engineering teams, and IT & Security to plan and prioritize work.
Write clear runbooks and documentation, and produce evidence for our SOC 2 program.
Tech Stack
Cloud: Azure (AKS, App Service, Azure Functions, Storage, Key Vault, Cosmos DB, VNets, Microsoft Entra ID)
Infrastructure as code: Terraform
CI/CD: GitHub Actions and Azure DevOps pipelines
Containers: Docker, Kubernetes, Azure Container Registry
Observability: Azure Monitor, App Insights, Log Analytics, OpenTelemetry, Grafana
Security: Aikido, Cloudflare
AI tooling: Cursor, Claude, Claude Platform (managed agents), Grokbot
Application code: .NET/C#, TypeScript, Angular, React
Minimum Qualifications
Fluent in English, spoken and written.
3+ years of professional experience in DevOps, cloud infrastructure, platform engineering, or security engineering.
Hands-on experience with at least one major cloud provider (Azure, AWS, or GCP), including networking, identity and access management, and secrets management.
Production experience with infrastructure as code, preferably Terraform.
Experience building and maintaining CI/CD pipelines.
Working knowledge of containers and Kubernetes.
Scripting skills in Python, PowerShell, or Bash.
Understanding of common security risks in cloud and web applications, and how to fix them.
Ability to explain technical risk clearly to engineers and non-engineers.
Preferred Qualifications
Experience with Azure specifically, including private endpoints, VNet integration, and Entra ID managed identities.
Experience with application security testing (SCA, SAST, DAST), and interest in applying AI to security testing.
Experience coordinating penetration tests or working with external security firms.
Experience with OpenTelemetry, Azure Monitor, or similar observability tools, including writing alert queries (KQL is a plus).
Familiarity with SOC 2, ISO 27001, or CIS Benchmarks.
Interest in AI tooling and how to deploy and monitor it safely.
Security certifications such as AZ-500, Security+, or similar are a plus.
Background in logistics or transportation is a bonus.
Location: Mexico
About the Role
Join Alvys, an early-stage company transforming the $800B US freight industry. As a DevSecOps Engineer, you'll help protect our platform and the customer data it holds. You'll close cloud security gaps, build security checks into how we ship software, run our penetration testing program, and stand up the infrastructure behind our internal security, IT, and AI tools. This role combines hands-on infrastructure work with coordination across DevOps, engineering teams, IT & Security, and outside security vendors.
Industry Insight
Freight companies run their business on Alvys: loads, drivers, carriers, payments, and financial records. As more of the industry moves to modern software, customers expect that data to be protected like any other business-critical system. Security is part of how we earn and keep their trust.
About Alvys
Alvys is building a multi-tenant SaaS platform that powers modern transportation operations. We combine deep industry knowledge with strong technical execution to bring clarity, automation, and reliability to one of the world's most essential industries. Security is a shared responsibility at Alvys, and this role helps every team meet that bar.
Our Principles
Engineering Principles
Build for Real-World Impact.
Our users rely on Alvys to solve real problems, not abstract ones. Every security fix should reduce real risk to our platform and the people moving freight every day, not just clear a scanner finding.
Extreme Ownership and Empowerment.
Ownership extends beyond building. It means being accountable for quality, reliability, and customer impact. If it's in production, it's yours: bugs, uptime, and results.
Technology Debt is Strategic, Not Accidental.
Technical debt is a strategic choice, not an oversight. We incur it deliberately when it unlocks speed, learning, or market advantage. Our architecture remains clean, maintainable, and scalable as we grow.
Simplicity Scales; Complexity Costs.
Logistics is inherently complex, but our technology shouldn't be. We prioritize simplicity in our architecture, leveraging modularity and well-defined service boundaries to reduce cognitive load.
Radical Transparency.
We democratize data and make it accessible across all functions to drive alignment and decision-making. Transparency also means feedback. We systematize constructive feedback loops to ensure growth.
Engineering Culture
Move Fast, Learn Fast.
Speed is our advantage, but we move fast intentionally. We bias for action, assume positive intent, and treat every mistake as a learning opportunity.
Own the Outcome.
Every engineer owns outcomes, not tickets. We take responsibility end-to-end, identifying problems, delivering solutions, and ensuring they last.
Partner, Don't Gatekeep.
Security works best when it's built with the teams who own the systems. We share context with DevOps and engineering teams, explain the risk behind each ask, and make the secure path the easy one.
Pragmatism Over Purism.
Perfect security doesn't exist, but reduced risk does. We choose fixes that scale, are maintainable, and address real threats, not theoretical ones.
People Over Heroics.
We don't reward burnout or always-on behavior. Sustainability is a feature, not a luxury. If someone needs to slow down, unplug, or take care of life outside work, that's expected.
Responsibilities
Cloud security architecture
Design and deliver infrastructure changes that strengthen our cloud security posture, including network isolation and identity-based access.
Make these changes through infrastructure as code, plan rollouts that avoid customer downtime, and work with service owners to update the applications that depend on them.
Build secure defaults into our infrastructure modules so new resources start out compliant.
Vulnerability management and pipeline security
Help run our vulnerability management program, driving remediation within defined SLAs.
Extend our existing security scanning with AI-assisted security testing, such as automated security code review and AI-driven penetration testing.
Tune and improve the automation we already use to process security findings.
Penetration testing
Manage our third-party penetration tests from start to finish: scoping and targeting, test environments and accounts, vendor coordination, findings intake, and retesting.
Help mature our internal, AI-assisted penetration testing tool into a dependable part of the security program, including deployment and scheduled runs.
Infrastructure for security, IT, and AI tooling
Deploy and operate internal applications in Azure, with identity, secrets, networking, and backups set up correctly from day one.
Build telemetry pipelines (OpenTelemetry into Azure Monitor) for our AI and internal tools, with dashboards and alerts that surface anomalous activity.
Working with others
Partner with DevOps, engineering teams, and IT & Security to plan and prioritize work.
Write clear runbooks and documentation, and produce evidence for our SOC 2 program.
Tech Stack
Cloud: Azure (AKS, App Service, Azure Functions, Storage, Key Vault, Cosmos DB, VNets, Microsoft Entra ID)
Infrastructure as code: Terraform
CI/CD: GitHub Actions and Azure DevOps pipelines
Containers: Docker, Kubernetes, Azure Container Registry
Observability: Azure Monitor, App Insights, Log Analytics, OpenTelemetry, Grafana
Security: Aikido, Cloudflare
AI tooling: Cursor, Claude, Claude Platform (managed agents), Grokbot
Application code: .NET/C#, TypeScript, Angular, React
Minimum Qualifications
Fluent in English, spoken and written.
3+ years of professional experience in DevOps, cloud infrastructure, platform engineering, or security engineering.
Hands-on experience with at least one major cloud provider (Azure, AWS, or GCP), including networking, identity and access management, and secrets management.
Production experience with infrastructure as code, preferably Terraform.
Experience building and maintaining CI/CD pipelines.
Working knowledge of containers and Kubernetes.
Scripting skills in Python, PowerShell, or Bash.
Understanding of common security risks in cloud and web applications, and how to fix them.
Ability to explain technical risk clearly to engineers and non-engineers.
Preferred Qualifications
Experience with Azure specifically, including private endpoints, VNet integration, and Entra ID managed identities.
Experience with application security testing (SCA, SAST, DAST), and interest in applying AI to security testing.
Experience coordinating penetration tests or working with external security firms.
Experience with OpenTelemetry, Azure Monitor, or similar observability tools, including writing alert queries (KQL is a plus).
Familiarity with SOC 2, ISO 27001, or CIS Benchmarks.
Interest in AI tooling and how to deploy and monitor it safely.
Security certifications such as AZ-500, Security+, or similar are a plus.
Background in logistics or transportation is a bonus.
Location: United States
About the Role
Join Alvys, an early-stage company transforming the $800B US freight industry. As a DevSecOps Engineer, you'll help protect our platform and the customer data it holds. You'll close cloud security gaps, build security checks into how we ship software, run our penetration testing program, and stand up the infrastructure behind our internal security, IT, and AI tools. This role combines hands-on infrastructure work with coordination across DevOps, engineering teams, IT & Security, and outside security vendors.
Industry Insight
Freight companies run their business on Alvys: loads, drivers, carriers, payments, and financial records. As more of the industry moves to modern software, customers expect that data to be protected like any other business-critical system. Security is part of how we earn and keep their trust.
About Alvys
Alvys is building a multi-tenant SaaS platform that powers modern transportation operations. We combine deep industry knowledge with strong technical execution to bring clarity, automation, and reliability to one of the world's most essential industries. Security is a shared responsibility at Alvys, and this role helps every team meet that bar.
Our Principles
Engineering Principles
Build for Real-World Impact.
Our users rely on Alvys to solve real problems, not abstract ones. Every security fix should reduce real risk to our platform and the people moving freight every day, not just clear a scanner finding.
Extreme Ownership and Empowerment.
Ownership extends beyond building. It means being accountable for quality, reliability, and customer impact. If it's in production, it's yours: bugs, uptime, and results.
Technology Debt is Strategic, Not Accidental.
Technical debt is a strategic choice, not an oversight. We incur it deliberately when it unlocks speed, learning, or market advantage. Our architecture remains clean, maintainable, and scalable as we grow.
Simplicity Scales; Complexity Costs.
Logistics is inherently complex, but our technology shouldn't be. We prioritize simplicity in our architecture, leveraging modularity and well-defined service boundaries to reduce cognitive load.
Radical Transparency.
We democratize data and make it accessible across all functions to drive alignment and decision-making. Transparency also means feedback. We systematize constructive feedback loops to ensure growth.
Engineering Culture
Move Fast, Learn Fast.
Speed is our advantage, but we move fast intentionally. We bias for action, assume positive intent, and treat every mistake as a learning opportunity.
Own the Outcome.
Every engineer owns outcomes, not tickets. We take responsibility end-to-end, identifying problems, delivering solutions, and ensuring they last.
Partner, Don't Gatekeep.
Security works best when it's built with the teams who own the systems. We share context with DevOps and engineering teams, explain the risk behind each ask, and make the secure path the easy one.
Pragmatism Over Purism.
Perfect security doesn't exist, but reduced risk does. We choose fixes that scale, are maintainable, and address real threats, not theoretical ones.
People Over Heroics.
We don't reward burnout or always-on behavior. Sustainability is a feature, not a luxury. If someone needs to slow down, unplug, or take care of life outside work, that's expected.
Responsibilities
Cloud security architecture
Design and deliver infrastructure changes that strengthen our cloud security posture, including network isolation and identity-based access.
Make these changes through infrastructure as code, plan rollouts that avoid customer downtime, and work with service owners to update the applications that depend on them.
Build secure defaults into our infrastructure modules so new resources start out compliant.
Vulnerability management and pipeline security
Help run our vulnerability management program, driving remediation within defined SLAs.
Extend our existing security scanning with AI-assisted security testing, such as automated security code review and AI-driven penetration testing.
Tune and improve the automation we already use to process security findings.
Penetration testing
Manage our third-party penetration tests from start to finish: scoping and targeting, test environments and accounts, vendor coordination, findings intake, and retesting.
Help mature our internal, AI-assisted penetration testing tool into a dependable part of the security program, including deployment and scheduled runs.
Infrastructure for security, IT, and AI tooling
Deploy and operate internal applications in Azure, with identity, secrets, networking, and backups set up correctly from day one.
Build telemetry pipelines (OpenTelemetry into Azure Monitor) for our AI and internal tools, with dashboards and alerts that surface anomalous activity.
Working with others
Partner with DevOps, engineering teams, and IT & Security to plan and prioritize work.
Write clear runbooks and documentation, and produce evidence for our SOC 2 program.
Tech Stack
Cloud: Azure (AKS, App Service, Azure Functions, Storage, Key Vault, Cosmos DB, VNets, Microsoft Entra ID)
Infrastructure as code: Terraform
CI/CD: GitHub Actions and Azure DevOps pipelines
Containers: Docker, Kubernetes, Azure Container Registry
Observability: Azure Monitor, App Insights, Log Analytics, OpenTelemetry, Grafana
Security: Aikido, Cloudflare
AI tooling: Cursor, Claude, Claude Platform (managed agents), Grokbot
Application code: .NET/C#, TypeScript, Angular, React
Minimum Qualifications
Fluent in English, spoken and written.
3+ years of professional experience in DevOps, cloud infrastructure, platform engineering, or security engineering.
Hands-on experience with at least one major cloud provider (Azure, AWS, or GCP), including networking, identity and access management, and secrets management.
Production experience with infrastructure as code, preferably Terraform.
Experience building and maintaining CI/CD pipelines.
Working knowledge of containers and Kubernetes.
Scripting skills in Python, PowerShell, or Bash.
Understanding of common security risks in cloud and web applications, and how to fix them.
Ability to explain technical risk clearly to engineers and non-engineers.
Preferred Qualifications
Experience with Azure specifically, including private endpoints, VNet integration, and Entra ID managed identities.
Experience with application security testing (SCA, SAST, DAST), and interest in applying AI to security testing.
Experience coordinating penetration tests or working with external security firms.
Experience with OpenTelemetry, Azure Monitor, or similar observability tools, including writing alert queries (KQL is a plus).
Familiarity with SOC 2, ISO 27001, or CIS Benchmarks.
Interest in AI tooling and how to deploy and monitor it safely.
Security certifications such as AZ-500, Security+, or similar are a plus.
Background in logistics or transportation is a bonus.
Equal Employment Opportunity
Alvys is an equal opportunity employer and as such, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws.
We are dedicated to growing a diverse team of highly talented people. We’re dedicated to building a workplace where we give each other the strategies, support, and space we each need to thrive—believing in and bringing out the best of everyone.
If you require any accommodations during the recruitment process, whether it be alternate forms of material, accessible meeting rooms, etc., please let us know and we will work with you to meet your needs.
For information about Alvys's privacy practices, see our
Privacy Policy
.
Location: San Francisco, CA; San Jose, CA; Seattle, WA
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
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Docker Forward Deployed Engineers (FDE) embed directly with our most strategic customers to solve important, complex technical problems and turn ambitious ideas into production outcomes. FDEs take on the most challenging technical challenges using existing Docker products and patterns when possible, and work across customer, Docker Product and Engineering teams to realize new approaches when required.
As a Docker FDE, you will work side-by-side with customer engineering teams to deeply understand their goals, problems, constraints, and technical landscape; identify the highest-leverage opportunities; and design, build, and ship solutions with them. You own the technical journey from discovery and architecture through prototyping, implementation and production rollout.
The solutions you build may use existing Docker products, extend Docker into new environments, integrate deeply with customer and third-party systems, or reveal capabilities that Docker should build next. You work closely with Docker Solutions Architects to evolve existing patterns, and Docker Product and Engineering to turn new learnings into reusable patterns and product capabilities.
RESPONSIBILITIES
Build in Production with Customers
- Embed with customer engineering teams to design, build, and ship solutions from first prototype through stable production rollout. Use existing Docker products and patterns when possible, invent, prototype and validate innovative solutions when necessary.
- Deliver working technical artifacts to customers: custom MCP servers with tightly integrated Docker Sandbox environments for coding agents and containerized agents; Docker Compose definitions for multi-agent harnesses and model-backed applications; Hardened Image standardization and migration; New tools that unblock customer progress.
- Integrate Docker's AI platform with the customer's existing stack, including identity providers (OIDC/SAML/SSO), secrets management, private and air-gapped registries, Kubernetes, CI/CD pipelines, and observability tooling.
- Own technical delivery on your engagements: scope the work, sequence it, make trade-offs between speed and quality, remove blockers early, and contribute directly to code whenever progress depends on it.
Make AI Adoption Safe and Governable
- Translate customer security, compliance, and platform requirements into concrete plans and see those plans through from ideation to production.
- Help customers define controls to enable them to adopt agentic AI to solve their unique business problems without compromising security, compliance, data sovereignty or end-user experience.
- Establish quality and performance standards for customers and work closely with Docker Product and Engineering to quickly address issues that fall outside of established thresholds
- Partner with customer security and platform teams to get agentic workloads through architecture review, threat modeling, and change control.
Partner with Solutions Architecture and the Field
- Work closely with Solutions Architects to enable off-the-self solutions when possible and provide technical experience and leadership when a bespoke solution is necessary.
- Feed implementation learnings back into reference architectures, SOW templates, and success patterns so that FDE innovations become standard features and implementation patterns.
- Support the field with technical depth during proofs of concept, escalations, and expansion conversations when a working build is the fastest path to a customer adoption.
Close the Loop with Product and Engineering
- As part of Docker Engineering FDEs work closely with Product and Engineering teams to fold FDE innovations, learnings, and design patterns into existing or new products and services.
- Work with Customers, Product and Engineering to establish quality and performance thresholds, ensuring customer environments meet them consistently, and responding quickly and decisively when they don’t.
- Be the voice of the customer. Deliver data-driven and actionable feedback to Product and Engineering: what works well; what does not; what customers are asking for; and what blocks their adoption and forward progress. FDE experience directly influences the roadmap.
Shape the Practice
- Define the FDE engagement model, delivery standards, and quality bar, and codify them so that engagements are consistent across customers, regions, and delivery partners.
- Mentor and lead other Forward Deployed Engineers, and participate in hiring loops to grow the team.
- Act as the senior technical escalation point on the hardest problems impacting your customers. Every incident is an opportunity to improve Docker products and services.
- Maintain deep, current knowledge of the agentic AI stack: LLMs, APIs, MCP, coding agents, model and harness evaluation approaches, performance and quality thresholds, deployment patterns.
- This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed.
QUALIFICATIONS
Required
- 10+ years of software engineering experience, including 4+ years in a customer-facing technical role such as Forward Deployed Engineer, Solutions Engineer, Professional Services Engineer, or Software Engineer with consulting or technical founder experience.
- Technical leadership across multiple engagements, teams, or domains, with a proven ability to set delivery standards, define repeatable patterns, and influence product direction through field evidence.
- Expert production coding skills in Go, Python, or TypeScript, with a track record of shipping and operating software that other people depend on and of leading technical design reviews.
- Deep, hands-on Docker expertise: Dockerfiles and multi-stage builds, Docker Compose, image and registry operations, container networking and storage, and container security fundamentals.
- Hands-on experience building with LLMs and agents in production, including tool use and function calling, the Model Context Protocol (MCP server and client implementation), prompt and context engineering, and evaluation of agent behavior.
- Working knowledge of software supply chain security: SBOMs, image signing and attestation, vulnerability management, minimal and hardened base images, and secure CI/CD.
- Experience integrating with enterprise systems: identity providers (Okta, Entra ID, LDAP/Active Directory), federated identity protocols (OIDC, SAML), secrets managers, Kubernetes, and at least one major cloud platform (AWS, Azure, GCP).
- Ability to scope and deliver complex work in ambiguous, fast-moving customer environments, making sound trade-offs between scope, speed, and quality.
- Excellent communication skills with engineers, security and platform teams, and executive stakeholders, with a low-ego, collaborative approach and the ability to lead through influence rather than authority.
- Proven track record of technical mentorship and of raising the bar for the engineers around you.
- High agency and comfort operating autonomously in distributed, remote-first teams.
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Travel to customer sites to build in person with customer teams, estimated at up to 50%.
Bonus
- Experience with Docker Hardened Images, Docker Scout, MCP Gateway, MCP Toolkit, Docker Sandboxes, or Docker Model Runner.
- Experience deploying and operating coding agents (Claude Code, Codex, Gemini CLI, Cursor, or similar) in team or enterprise settings.
- Experience with air-gapped, regulated, or compliance-driven environments in financial services, healthcare, government, or similar sectors.
- Contributions to open source projects in the container, Kubernetes, or MCP ecosystems.
- Prior experience founding or scaling a Forward Deployed Engineering or Professional Services practice.
Docker considers visa sponsorship on a case-by-case basis based on business needs.
Compensation & Equity
United States: $198K – $319K + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Office Based - London, UK
This is an opportunity to kickstart your career by joining Canonical. You will be working from our Canonical London Office and will be accountable for delivering technical support to our employees and customers, as well as facilitating AV support for office conferences and events. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
While our engineers regularly solve deeply interesting, complex technical problems - from triaging cloud environments to root-cause analysis on unseen Linux kernel crashes - this is fundamentally a role rooted in human connection. You will act as a trusted peer and technical guide to external engineering teams, translating intricate open-source challenges into clear, empathetic solutions. We are rapidly expanding and looking for brilliant problem solvers who are just as passionate about building strong, collaborative relationships with customers as they are about the next generation of Canonical solutions.
Location: Office Based in London, England.
The role entails
Empathetic Engagement:
Partner directly with customers across remote sessions, ticketing,, and live conversations to deeply understand and resolve their technical roadblocks.
Collaborative Problem Solving:
Work hand-in-hand with internal engineering teams and regional peer groups to bridge the gap between complex code fixes and real-world customer satisfaction.
True Ownership:
Manage your support cases with a strong sense of personal integrity, ensuring commitments are honored and customer expectations are communicated transparently and predictably.
Ubuntu Lifecycle Guidance:
Develop a rich understanding of the Ubuntu development process, empowering you to give customers clear, human context regarding timelines for engineering fixes.
Knowledge Advocacy:
Author and maintain accessible knowledge base articles, ensuring lessons learned are shared openly to elevate the entire open-source community.
Operational Reliability:
Participate in a regular weekend working rotation to maintain seamless, high-touch continuity of care for our global partners.
What are we looking for in you
Communication Excellence:
Exceptional written and spoken English, with a natural ability to convey technical complexity clearly, warmly, and compellingly.
The Soft-Skill Edge:
A genuine passion for helping people, paired with the emotional intelligence to navigate high-stakes technical situations with composure and empathy.
Academic Dedication:
Exceptional academic track record from both high school and university.
Educational Background:
An undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path.
On-Site Technical Leadership:
Based in our state-of-the-art London, UK office, you will serve as a key technical support resource for our local teams and employees.
Driven Mindset:
A proven track record of going above-and-beyond expectations to deliver meaningful, outstanding results for teams or customers.
Linux & Cloud Familiarity:
Practical, hands-on experience supporting Linux systems, with an exposure to three or more of the following:
Virtualization & Cloud:
Using KVM or OpenStack.
Containers:
primarily Docker, LXD/LXC, or Kubernetes.
Storage Ecosystems:
Block, object, and network storage technologies.
System Networking:
Navigating bonding, firewalls, bridging, switching, or MTU tuning.
Analytical Curiosity:
A strong troubleshooting mindset—the ability to look into stack traces or logs, identify OS/application-level bugs, and strategically guide the customer through next steps.
Development Fundamentals:
Basic programming logic in any language to help parse code and collaborate effectively with Canonical Engineering teams.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We assess performance and revisit compensation twice annually to ensure we recognize outstanding colleagues. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person.
Personal learning and development budget of USD 2,000 per year.
Bi-annual compensation review.
Company recognition rewards.
40 days annual leave per annum, including public holidays and our All Company holiday periods.
Maternity and paternity leave.
Team Member Assistance Program & Wellness Platform.
Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access.
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing.
Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Office Based - London, UK
Accelerate your technical career by joining Canonical in a high-impact, multi-disciplinary role.. You'll be working from our London office, which hosts our events, customer demos and visitors, in an event space with professional live video, audio and streaming equipment. You'll wear three hats: Linux and cloud support engineer, owner of the office's technical infrastructure, and one of the people running the live production at our events. You'll own your cases from first contact to resolution, bringing in colleagues or senior engineers when needed, and you'll keep the technology running when it matters most, with people watching. While professional broadcast or AV experience is not required, a strong technical curiosity for audio/video systems and the composure to manage live, high-stakes environments are a must.
Location: Office Based in London, England.
The role entails
Office technology:
Own the technical state of the London office (network, devices, meeting spaces, AV), including onboarding new colleagues, and know how it all fits together.
Live events:
Run the technology for events and customer demos, from set-up and live operation through to tear-down, and coordinate external crew for larger events.
Customer support:
Own your cases end to end, working with customers by ticket, remote session and live conversation, and with engineering teams to turn code fixes into customer outcomes. Set clear expectations and keep your commitments.
Ubuntu lifecycle:
Understand the Ubuntu development process well enough to give customers realistic timelines for fixes.
Knowledge:
Write and maintain knowledge base articles so lessons learned are shared.
What are we looking for in you
Exceptional written and spoken English, and the ability to explain technical complexity clearly and warmly
An exceptional academic record at high school and university, with an undergraduate degree in a technical subject or a compelling narrative about your alternative path
A builder's streak: something you've set up or run for other people on a deadline, such as a home lab, hackspace, student tech crew, live sound, streaming, or school or club IT
AV curiosity: real interest in audio, video and live production, or a clear appetite to learn it
Composure and care: you like helping people and stay calm when a high-stakes moment, including a live event, gets tense
A track record of going above and beyond for teams or customers
Hands-on experience supporting Linux systems, plus any of: virtualization or cloud (KVM, OpenStack), containers (Docker, LXD/LXC, Kubernetes), storage (block, object, network), or networking (bonding, firewalls, bridging, switching, MTU tuning)
A troubleshooting mindset (logs, stack traces, OS and application-level causes) and programming fundamentals in any language
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We assess performance and revisit compensation twice annually to ensure we recognize outstanding colleagues. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person.
Personal learning and development budget of USD 2,000 per year.
Bi-annual compensation review.
Company recognition rewards.
40 days annual leave per annum, including public holidays and our All Company holiday periods.
Maternity and paternity leave.
Team Member Assistance Program & Wellness Platform.
Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access.
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing.
Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Sweden (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
About Grafana Labs:
There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include more open-source projects, including Grafana Loki (for logs) and Grafana Tempo (for traces) and Grafana Mimir (for metrics).
Description of Duties
We’re looking for a Staff Technical Writer to create documentation and learning content that helps people adopt and master Grafana’s observability products. You’ll work with engineers, product managers, and the Grafana writing team to produce content for a range of products and audiences, from first-time users to experienced practitioners. Because our products and priorities evolve, we’re looking for someone who learns new technical domains quickly.
AI is part of how this team works. We use AI-assisted workflows and tools throughout the content lifecycle, from research and drafting to review, validation, and maintenance. You’ll use these tools every day and help the team get better at using them.
Key Responsibilities
Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning) that supports adoption and long-term product mastery.
Use AI tools and workflows to work faster and at a higher quality: drafting, structuring, technical validation, consistency checks, and keeping content current. You apply human judgment to everything AI produces and take responsibility for its accuracy.
Contribute to the team’s shared AI workflows and skills, and look for ways to improve and automate how we create and maintain content as tools and models evolve.
Partner with engineers, PMs, and other stakeholders to understand product requirements, interview subject matter experts, and turn complex technical detail into clear, accurate content.
Test what you document. Run the software, follow your own procedures, and flag product and UX gaps you find along the way.
Let data guide your priorities. We have strong docs and learning analytics. You’ll use them, along with user feedback, to find content gaps, prioritize your work, and show the impact of what you ship.
Work with the documentation manager and other writers to improve information architecture, voice, and consistency across our docs, and to make information easy to find for both people and AI-driven search and assistants.
Manage several projects at once, using judgment to prioritize and communicate clearly when the plan changes.
Mentor teammates and share practices that raise the quality of the team’s work.
Requirements
What experience would make someone be successful in this role?
Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth.
Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output.
Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly).
Experience collaborating with engineers and product managers to get accurate technical information.
Experience working remotely and asynchronously on a distributed team.
What you’ll bring to the role
Curiosity about AI as a craft. You treat AI workflows as a professional skill. You experiment, share what works, and know where AI helps and where it doesn’t.
Technical credibility. You care about accuracy, you learn new technical domains quickly, and you ask questions until you understand them.
Strong judgment and editing skills. You can tell good content from plausible-sounding content, and you hold the line on quality.
Ownership. You manage multiple projects and work well both independently and collaboratively.
Clarity. You write concisely and plainly for readers of all experience levels.
Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation.
Equal Opportunity Employer
At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees.
In Sweden the Base compensation range for this role is SEK 686,000 - 824,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: San Francisco, CA
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We are looking for an Account Executive, Federal - State & Local to drive new business and expand Figma’s presence across State & Local government agencies. As the first dedicated State & Local Account Executive at Figma, you will help define Figma’s initial go-to-market approach for State & Local government, establishing the strategies, process, and best practices that will guide future sales hires.
This role requires proactive pipeline generation, strategic account management, and the ability to navigate complex State & Local buying processes. You will work closely with Design, Product, Engineering, and IT leaders to understand their priorities, demonstrate Figma’s value, and grow adoption across their organizations. This is an opportunity to help shape Figma’s State & Local sales strategy, learn from leading sellers, and build a strong network of cross-functional partners.
This is a full-time role that can be held from our San Francisco hub or remotely within the Pacific US time zone.
What you’ll do at Figma:
Own a named book of State & Local accounts, driving acquisition, expansion, and retention to exceed quarterly and annual sales targets
Build pipeline through outbound prospecting, territory planning, account mapping, partner collaboration, and public sector engagement
Develop strategic account plans aligned with agency priorities, funding sources, budget cycles, and purchasing timelines
Lead multi-stakeholder sales cycles, building executive sponsorship and internal champions while navigating security, accessibility, and SLED procurement requirements
Partner with Solutions Engineering, Customer Success, Marketing, and channel teams to demonstrate value, advance opportunities, and drive adoption
Win foundational government customers, establishing reference accounts and success stories that define Figma’s value across State & Local government
Own RFP strategy and proposal execution, mobilizing internal stakeholders under tight deadlines to win competitive government bids
Make accessible citizen experiences central to the value story, showing how Figma helps agencies modernize digital service delivery and better serve their communities
We'd love to hear from you if you have:
8+ years of enterprise sales experience, including significant SaaS experience selling into State & Local government agencies
Consistent success acquiring new accounts, expanding existing relationships, and exceeding sales targets, supported by proactive outbound prospecting and strategic territory development
Experience managing complex sales cycles of six months or longer, with an understanding of SL budget cycles, procurement requirements, and reseller and channel partner ecosystems
Demonstrated ability to build trust with executives, technical teams, and agency or institutional leaders, aligning solutions to organizational priorities through effective discovery, qualification, and value-selling
Strong communication, negotiation, and account planning skills, with a structured sales methodology and the ability to manage competing priorities across a territory
While it’s not required, it’s an added plus if you also have:
Established relationships within the assigned SL territory and experience co-selling with resellers, systems integrators, or other public sector partners
Understanding of public sector requirements for data privacy, accessibility, and security
Demonstrated success in a changing environment or building an emerging sales motion, with certification or formal training in deal qualification and prospect discovery
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$165,000
—
$190,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
ГибридSan Francisco Bay Area, USA; Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone
ГибридSan Francisco Bay Area, USA; Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
