Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are seeking a Total Rewards mastermind to lead the design and enhancement of our global Total Rewards strategy. In this exciting new role, you will lead a talented global team in shaping the future of our compensation policies. You will be driving the implementation of both short-term and long-term incentive plans, collaborating closely with senior leadership and HR teams to resolve compensation and benefits challenges. Your expertise will guide benchmarking studies, optimize annual compensation processes, and continuously improve our rewards approach.
What You’ll Be Doing
Design and build up C&B policies and guidelines that ensure competitive pay positioning, including but not limited to global compensation structure, global benefits programs and tailored compensation tools.
Drive the design and implementation of company-wide short-term and long-term incentive programs. Serve as the focal point with business functions, crafting and executing communication strategies that secure stakeholder buy-in and support.
Advocate for and influencing senior management on new Total Rewards strategies.
Effectively partner with the business, HRBPs and other HR functions to manage, consult on, and resolve complex compensation and benefits matters.
Lead the team in conducting benchmarking studies to analyze and evaluate the effectiveness of current policies and guidelines, identifying gaps and recommending areas for enhancement.
Oversee the execution of annual C&B programs, including the annual salary review, Long-Term Incentive (LTI) grants, benefits reviews, salary surveys, etc.
Guide the team in delivering training to HR staff and business leaders on processes and best practices within the Total Rewards framework, ensuring direct interaction with employees at all levels.
Drive the design and improvement of workflows and procedures to maximize efficiency, managing programs from a project management perspective. Manage short to long-term planning, policy and program development, and recommend new approaches to support continuous improvement.
What We Look For In You
Bachelor’s Degree with solid knowledge and experience of global Compensation & Benefits design including but not limiting to broad-based compensation, short-term and long-term incentive program design and implementations, and annual focal reviews.
Self-motivated and flexible, capable of performing well under pressure and adjusting to rapidly changing environments.
Resilient, with a positive, can-do attitude. Committed to embodying and promoting the company’s values proactively.
Strong domain expertise while being open to new ideas and feedback. We seek a strong expert who is also a collaborator, valuing diverse perspectives to achieve the best outcomes for the company.
Excellent communication skills, with the ability to drive business conversations and push things through.
Demonstrated strong financial acumen and business insights in designing incentive programs.
Hands-on approach willing to engage in the details.
Strong team player, with the ability to build partnerships within HR team and across business units.
Proficiency in both English and Mandarin is required, as the role involves close collaboration with cross-functional stakeholders in Mandarin-speaking regions.
Nice to Haves
Experience in the crypto industry.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
headHong Kong, Hong Kong SAR; Singapore, Singapore
The Role:
As a Senior PHP Developer, you will join a team dedicated to advancing software engineering. You will make key decisions on software processes and use Kubernetes and Terraform on PHP, Go, React & Angular on AWS. Responsibilities include designing and implementing new features/projects, maintaining and refactoring existing web applications such as the company's website, registration forms, Members Area, and internal web services, researching and integrating new web technologies, writing tests that run continuously on the CI server to ensure code quality and maintain high test coverage, and addressing and resolving support tickets for issues within your projects.
Main requirements:
— BSc/MSc in information technology or relevant degree
— At least 3 years of experience in a similar position
— Very good knowledge of PHP 8+, MySQL, Redis, Git
— Very good understanding of object-oriented programming principles
— Experience in creating and consuming web services
— Experience with modern PHP frameworks
— Experience in writing tests with PHPUnit
— Ability to research and adapt new technologies
— Strong organisational skills and ability to prioritise
— Problem solving and analytical skills
— Ability to work independently and integrate well within a team
Advantages:
— Experience in Symfony framework
— Experience in development of REST APIs
— Experience in software development practices like design patterns, SOLID principles, DRY
— Very good understanding of security practices (OWASP)
— Experience with cloud providers (e.g. AWS)
— Experience in database query optimization
— Experience in creating composer packages
Benefits:
— Attractive remuneration package
— Intellectually stimulating work environment
— Continuous personal development and international training opportunities
Hiring process:
— Online Technical Challenge
— Intro Chat with Talent Acquisition
— Role-Specific Take-Home Task
— Final Interview
Location: Colombia; Mexico; Argentina; Brazil; Peru; Ecuador
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a high-caliber Zoho Specialist and Automation Engineer to serve as the architect of our internal systems. In this role, you will be responsible for transforming complex business requirements into seamless, automated workflows that drive efficiency across the entire organization. This is a critical position for a technical problem-solver who enjoys building scalable infrastructure and ensuring that our data ecosystem remains robust, integrated, and high-performing.
Key Responsibilities
Design, develop, and maintain custom end-to-end automations across the Zoho One suite, with a primary focus on Zoho CRM, Books, and Creator.
Write and optimize Deluge scripts to handle complex logic, API integrations, and data triggers.
Build and manage sophisticated workflows, blueprints, and custom functions to eliminate manual tasks.
Integrate Zoho applications with third-party tools via REST APIs and middleware solutions.
Conduct regular system audits to ensure data integrity, security, and optimal performance.
Act as the internal technical lead for all system upgrades, troubleshooting, and process improvements.
Requirements
Proven experience as a Zoho Specialist or Automation Engineer with a deep understanding of the Zoho One ecosystem.
Expert-level proficiency in Deluge scripting.
Strong background in business process mapping and translating operational needs into technical architecture.
Hands-on experience with API integrations (JSON, XML, RESTful services).
Advanced analytical skills with the ability to troubleshoot complex automation failures and data discrepancies.
Excellent communication skills and the ability to work independently in a fast-paced environment.
Nice-to-Haves
Zoho Certified Developer or Administrator credentials.
Proficiency in additional programming languages (JavaScript, Python, or HTML/CSS).
Experience with Zoho Analytics for advanced business intelligence reporting.
Background in SQL or database management.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Lagos, Nigeria
Who We Are
We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experience.
The Role
The Java Developer will join one of our core engineering teams Banking, Loans, Core Technology Platform, or Cards to design, develop, and maintain the backend systems that power our financial products and internal platforms.
This role is ideal for a software engineer who is passionate about backend development, software craftsmanship, and building scalable, high-performance systems. You'll work alongside talented engineers in a collaborative environment that values clean architecture, code quality, testing, observability, and continuous improvement.
What You Will Do
• Design, develop, test, and maintain backend applications using Java and Spring Boot.
• Build scalable, secure, and high-performing backend services that support business-critical financial products.
• Develop and maintain RESTful APIs and microservices.
• Write clean, maintainable, and production-ready code with a strong focus on • reliability and performance.
• Collaborate with Product, Engineering, Infrastructure, and QA teams throughout the software development lifecycle.
• Participate in architecture discussions, code reviews, and technical design sessions.
• Monitor, troubleshoot, and optimize application performance.
• Build and support distributed systems using modern cloud-native technologies.
• Implement messaging and event-driven solutions using Kafka.
• Contribute to engineering best practices, automated testing, and continuous improvement initiatives.
Requirements
What You Bring
Educational Qualification
• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related discipline.
Experience
• Proven experience developing backend applications using Java.
• Strong experience with Spring Boot or similar Java frameworks.
• Experience building and maintaining distributed systems in production environments.
• Experience working in cloud-native environments is highly desirable.
• Experience in FinTech, banking, payments, lending, or other financial services is an added advantage.
Professional Competencies
• Strong proficiency in Java.
• Solid experience with Spring Boot.
• Experience developing RESTful APIs and microservices.
• Working knowledge of AWS, preferably Amazon EKS.
• Experience with MySQL or other relational databases.
• Experience with Kafka and event-driven architectures.
• Knowledge of Redis caching technologies.
• Familiarity with monitoring and observability tools such as Grafana and Prometheus.
• Understanding of software design principles, testing methodologies, and engineering best practices.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
This Role Is Ideal For You If:
• You enjoy building scalable backend systems.
• You take pride in writing clean, maintainable, and well-tested code.
• You are passionate about software engineering best practices and continuous improvement.
• You enjoy solving complex technical problems.
• You thrive in collaborative, fast-paced engineering teams.
• You are excited by the opportunity to build products that power millions of financial transactions.
You May Not Enjoy This Role If:
• You prefer front-end or UI-focused development.
• You are uncomfortable working with distributed systems and cloud technologies.
• You dislike code reviews, testing, or maintaining production systems.
• You prefer highly isolated work with minimal collaboration.
• You are not interested in building reliable, scalable software.
Benefits
What's In It For You
• Opportunity to work in an innovative fintech company with a global reach.
• Exposure to modern technologies including Java, Spring Boot, AWS (EKS), MySQL, Kafka, Redis, Grafana, and Prometheus.
• Opportunity to contribute to high-impact financial products used by millions of customers.
• Collaborative engineering culture focused on technical excellence and continuous learning.
• Engaging technical challenges with opportunities to influence product development.
• Professional growth within a globally distributed engineering team.
• Competitive compensation and excellent career development opportunities.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Staff Backend Engineer - Adaptive Telemetry, Databases
This is a remote position. We are looking for candidates in the Canadian time zones.
What is Grafana Cloud?
Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.
The Databases department owns and operates the telemetry databases that are
Mimir for metrics
,
Loki for logs
,
Tempo for traces
, and
Pyroscope for profiles
. We offer our databases as a Cloud service supporting Grafana Cloud.
Adaptive Telemetry Group
The Adaptive Telemetry group, part of the Databases department, has the mission of ensuring that all telemetry stored in our databases is worthy of attention. Under that mission, the group is responsible for the development of
Adaptive Metrics
,
Adaptive Logs
,
Adaptive Traces
and Adaptive Profiles.
Our Adaptive Telemetry solutions give users the ability to control and optimize their telemetry data. These solutions ensure that data storage is optimized based on individual usage patterns, so only the most valuable data is retained.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software.
What will you be doing:
Drive technical strategy and roadmap.
Proactively define the architectural vision, prioritize work that unlocks major product or platform improvements, and influence product and engineering decisions.
Lead end-to-end delivery of large, cross-functional projects.
Own planning, design, execution, rollout and long-term operation of large initiatives.
Own architecture, reliability, performance and cost for critical systems.
Make pragmatic architecture choices that balance scalability, availability, latency and cost while ensuring systems remain maintainable and evolvable.
Define SLOs/SLIs and lead incident response.
Establish measurable reliability targets, run high-severity incident response, lead blameless post-mortems, and drive systemic fixes and automation to prevent recurrence.
Improve observability, automation and operational readiness.
Champion telemetry, alerting, runbooks, capacity planning and automation efforts that reduce toil, speed debugging and lower MTTR.
Align stakeholders and remove blockers.
Coordinate across Product, Design and other teams to align priorities, negotiate tradeoffs, and unblock delivery for large initiatives.
Mentor and grow engineering talent.
Coach senior and mid-level engineers, lead design reviews, raise engineering standards, and help teammates make sound technical tradeoffs.
Represent engineering internally and externally.
Communicate technical strategy clearly to non-engineering stakeholders and represent the team in cross-team planning.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs
Proven delivery of large distributed systems.
Experience shipping and operating complex systems that span multiple teams, with clear evidence of technical leadership and impact.
Strong systems-design instincts.
Deep understanding of tradeoffs around latency, consistency, availability, scaling and cost.
Hands-on cloud and platform experience.
Solid experience with cloud-native architectures (microservices, containers/Kubernetes, IaC) and the operational practices that keep them healthy.
Reliability and performance ownership.
Comfortable defining SLOs/SLIs, doing capacity planning, tuning performance, and driving reliability work end-to-end.
Excellent coding and design skills.
You write clear, maintainable, well-tested code and can lead technical designs — we use Go, but Python/C/C++/Rust or similar translate well.
Comfort with AI-assisted development.
We embrace AI and agentic development so we expect you to be curious and comfortable using AI-powered developer tools and ideally have practical experience folding them into a team’s workflow.
Experience with messaging and telemetry.
Familiarity with streaming/messaging systems (e.g., Kafka) and observability tooling (Prometheus/Grafana or equivalents).
Influence without authority.
Ability to align cross-functional stakeholders, set priorities and drive outcomes in a remote-first environment.
Strong communicator.
Clear written and verbal communication that works across engineers and non-technical stakeholders.
Compensation & Rewards:
In Canada, the Base compensation range for this role is CAD
186,368
- CAD
223,642
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Staff Backend Engineer - Adaptive Telemetry, Databases
This is a remote position. We are looking for candidates in the USA time zones.
What is Grafana Cloud?
Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.
The Databases department owns and operates the telemetry databases that are
Mimir for metrics
,
Loki for logs
,
Tempo for traces
, and
Pyroscope for profiles
. We offer our databases as a Cloud service supporting Grafana Cloud.
Adaptive Telemetry Group
The Adaptive Telemetry group, part of the Databases department, has the mission of ensuring that all telemetry stored in our databases is worthy of attention. Under that mission, the group is responsible for the development of
Adaptive Metrics
,
Adaptive Logs
,
Adaptive Traces
and Adaptive Profiles.
Our Adaptive Telemetry solutions give users the ability to control and optimize their telemetry data. These solutions ensure that data storage is optimized based on individual usage patterns, so only the most valuable data is retained.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software.
What will you be doing:
Drive technical strategy and roadmap.
Proactively define the architectural vision, prioritize work that unlocks major product or platform improvements, and influence product and engineering decisions.
Lead end-to-end delivery of large, cross-functional projects.
Own planning, design, execution, rollout and long-term operation of large initiatives.
Own architecture, reliability, performance and cost for critical systems.
Make pragmatic architecture choices that balance scalability, availability, latency and cost while ensuring systems remain maintainable and evolvable.
Define SLOs/SLIs and lead incident response.
Establish measurable reliability targets, run high-severity incident response, lead blameless post-mortems, and drive systemic fixes and automation to prevent recurrence.
Improve observability, automation and operational readiness.
Champion telemetry, alerting, runbooks, capacity planning and automation efforts that reduce toil, speed debugging and lower MTTR.
Align stakeholders and remove blockers.
Coordinate across Product, Design and other teams to align priorities, negotiate tradeoffs, and unblock delivery for large initiatives.
Mentor and grow engineering talent.
Coach senior and mid-level engineers, lead design reviews, raise engineering standards, and help teammates make sound technical tradeoffs.
Represent engineering internally and externally.
Communicate technical strategy clearly to non-engineering stakeholders and represent the team in cross-team planning.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs
Proven delivery of large distributed systems.
Experience shipping and operating complex systems that span multiple teams, with clear evidence of technical leadership and impact.
Strong systems-design instincts.
Deep understanding of tradeoffs around latency, consistency, availability, scaling and cost.
Hands-on cloud and platform experience.
Solid experience with cloud-native architectures (microservices, containers/Kubernetes, IaC) and the operational practices that keep them healthy.
Reliability and performance ownership.
Comfortable defining SLOs/SLIs, doing capacity planning, tuning performance, and driving reliability work end-to-end.
Excellent coding and design skills.
You write clear, maintainable, well-tested code and can lead technical designs — we use Go, but Python/C/C++/Rust or similar translate well.
Comfort with AI-assisted development.
We embrace AI and agentic development so we expect you to be curious and comfortable using AI-powered developer tools and ideally have practical experience folding them into a team’s workflow.
Experience with messaging and telemetry.
Familiarity with streaming/messaging systems (e.g., Kafka) and observability tooling (Prometheus/Grafana or equivalents).
Influence without authority.
Ability to align cross-functional stakeholders, set priorities and drive outcomes in a remote-first environment.
Strong communicator.
Clear written and verbal communication that works across engineers and non-technical stakeholders.
Compensation & Rewards:
In the United States, the Base compensation range for this role is USD
174,986
- USD
209,983
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Hybrid - San Francisco, New York City, London
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We are looking for a Governance, Risk and Compliance (GRC) Analyst who wants to build GRC with AI, and you do not need to be an engineer to do it. We encourage and equip you to use AI tooling to build automations for audit evidence and customer security questionnaires, alongside assessing AI tools and vendors and managing audits. This is a hybrid role based in San Francisco, New York City, or London, with three days a week in the office.
What you’ll do
Assess AI tools and vendors against security, privacy, and compliance requirements, and run company compliance and ethics training
Maintain the internal controls behind ISO 27001, System and Organization Controls 2 (SOC 2), Health Insurance Portability and Accountability Act (HIPAA), and Payment Card Industry Data Security Standard (PCI DSS) compliance, and drive remediation to completion with documented progress
Use AI tooling to build automations that collect audit evidence, monitor controls, and draft security questionnaire responses, and report on controls maturity scores
Manage annual audit deliverables, write treatment plans, and track completion across teams
Answer customer compliance inquiries and maintain customer-facing security and compliance documentation
What you need
3+ years supporting the audit lifecycle for SOC 2, ISO 27001, PCI DSS, or HIPAA in a cloud-based environment
Applied security or privacy controls to AI systems or AI vendors, such as model access, data handling, or third-party risk review
Built security policies and technical controls into the software development lifecycle (SDLC) with engineering partners
Led compliance projects across multiple business units and seniority levels
Bonus if you
Built an automation or internal tool, with code or AI coding tools, even outside an engineering role
Worked with AI governance frameworks such as ISO/IEC 42001 or the National Institute of Standards and Technology (NIST) AI Risk Management Framework
Hold a Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), or Certified Compliance & Ethics Professional (CCEP) certification
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $134,000-$202,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Boca Raton, Florida, United States
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces
This is not a traditional “manage the calendar and order lunch” role. We are looking for a highly responsible, organized, and proactive person who can help keep day-to-day operations running smoothly and make sure nothing falls through the cracks.
This is a full-time, in-office position in Boca Raton, Monday through Friday, from 9:00 AM to 6:00 PM, with a lunch break of 1:00 PM to 2:00 PM. During working hours, the person will be expected to provide responsive operational and administrative support across a wide variety of corporate matters.
WHAT YOU’LL DO
Support the executive team and office operations with responsiveness, accuracy, and strong follow-through
Coordinate tasks, track action items, send reminders, and ensure timely completion of ongoing requests
Maintain organized task lists, notes, documents, and follow-ups
Help schedule meetings, coordinate logistics, and support the executive team with various projects
Provide on-site support during meetings and internal events in Florida and our of state as well
Manage travel arrangements and administrative coordination as needed
Assist with expense reporting and other operational processes
Use AI tools and productivity platforms to improve efficiency, summarize information, draft communications, and stay organized
Be someone the team can rely on to proactively handle issues and help keep operations moving smoothly
WHO YOU ARE
Extremely responsible, detail-oriented, and dependable
Methodical, organized, and good at keeping track of multiple moving pieces
Strong at follow-up and communication, you don’t let things get lost or forgotten
Comfortable working in a fast-paced office environment
Able to take ownership of tasks and follow them through to completion
Tech-comfortable and able to quickly learn new tools and systems
Experience in executive support or operations is helpful, but not required
Discretion, professionalism, and reliability are essential
Proficiency in Russian is a plus, particularly for candidates supporting our Russian-speaking team members and stakeholders
We are looking for someone who is proactive, responsive, and genuinely committed to helping the team operate effectively every day.
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: United States
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit
www.mattermost.com
Mattermost is hiring a
GRC Manager
to own and modernize our governance, risk, and compliance program across both federal and commercial markets.
This is a program-ownership role for someone who brings a modern, engineering-led approach to compliance — harnessing GRC engineering and AI to reduce manual effort and scale our programs. You will own Mattermost's compliance posture end to end, accountable for our federal readiness and commercial certifications, and you will modernize how we run them: automated, continuously monitored, and AI-native.
You will do the hands-on compliance work while coordinating across internal stakeholders in engineering, infrastructure, and IT who implement controls, the external auditors who assess them, and the customers whose trust rests on the outcome. As the program scales, you will grow and lead the team behind it.
What You'll Do
Own and modernize Mattermost's compliance programs across federal and commercial markets
Lead readiness, certification, and surveillance cycles across both programs
Operate the risk management program end to end — from identification and assessment through treatment and acceptance
Own the third-party and vendor risk management program, including security assessments and supply chain risk
Apply GRC engineering and automation to replace manual evidence collection with continuous controls monitoring
Build AI-native workflows to accelerate and improve the quality of recurring compliance work
Maintain the control library, system security plans, POA&Ms, and policies
Coordinate external audits from scoping through remediation
Accelerate deal cycles by owning customer security questionnaires, trust center content, and reusable compliance artifacts
Grow and lead the GRC team as the program scales
What We're Looking For
Bachelor's degree in computer science, information security, or related field — or significant professional GRC and compliance experience
Proven senior-level experience in governance, risk, and compliance, security compliance, or IT audit, including direct ownership of a certification or authorization program
Experience with U.S. Federal standards including CMMC and NIST series (800-171 / 800-53)
Experience with ISO 27001 and SOC 2 Type II
Experience operating a formal risk management program
Experience running a third-party and vendor risk management program
Experience owning customer-facing security assurance, including security questionnaires and trust center content
Working knowledge of security controls for cloud environments (AWS, GCP, and/or Azure)
Excellent written and verbal communication skills
Nice to Have
Professional GRC certifications such as CISA, CRISC, CISM, CISSP, or CIPP
Experience working with AI platforms such as Claude, OpenAI, or Gemini
Experience with compliance automation tooling such as Vanta or Drata, and continuous controls monitoring
Direct experience applying AI or LLM-based workflows to GRC tasks
Proficiency in no-code automation or scripting languages
Past success in critical infrastructure industries including defense, cybersecurity, communications, or manufacturing
How Success Is Measured
CMMC Level 2 gap assessment and readiness roadmap delivered within first 90 days
SOC 2 Type II and ISO 27001 audit cycles completed on time without slippage
Manual evidence collection replaced with automated, continuously monitored controls
Customer security questionnaires and trust center content maintained to unblock deal cycles
GRC team grown and operating as a scalable, program-driven function
Why Mattermost
Mission-driven work: Your contributions directly support the organizations and missions that depend on secure, reliable collaboration
Remote-first culture: Work from anywhere with a globally distributed, high-trust team built for autonomy and ownership
Open source at the core: Be part of a vibrant developer community shaping the future of secure collaboration
AI-forward environment: We actively adopt and build AI-enabled workflows — you'll work with and on cutting-edge tooling
Unique scope: Own the compliance program end to end across both federal and commercial markets at a high-growth Series B company
Target Salary Range: $139,254-$168,318
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit
Security Clearances — United States Department of State
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the
Bureau of Industry and Security
and the
Directorate of Defense Trade Controls
.
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
Location: Remote, US
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As the Director, Strategic Partnerships, you will own GitLab's relationships with its two major cloud infrastructure partners: AWS and Google Cloud. This is a single-threaded owner role, reporting to the VP, Corporate Development & Strategic Partnerships. You will shape partnership strategy from the top down and drive execution from the ground up, this is as much about running the weekly grind of a partnership as it is about setting its direction, turning strategic relationships into durable business outcomes.
You will own the commercial relationship end-to-end: managing GitLab's cloud infrastructure spend and consumption commitments, and leading renewal negotiations for enterprise agreements (e.g., EDPs, MACCs, or equivalent) before they come due. You will also own the technical and go-to-market side of each relationship: driving product integrations, shaping joint go-to-market strategy, and connecting GitLab's product roadmap and AI strategy to concrete partner initiatives. This is not a co-sell, channel, or revenue-through-partners role. Success here looks like disciplined commercial ownership, technical integration depth, and renewal outcomes that protect and grow GitLab's position, not partner-sourced pipeline or quota attainment.
This role sits close to GitLab's evolving AI strategy and the future of our AI-powered DevSecOps platform. You will develop a clear point of view, represent these partnerships with senior stakeholders, and personally drive the day-to-day work that spans multi-year planning and weekly execution, chasing down blockers, keeping workstreams on track, and doing the detailed follow-through yourself rather than delegating it.
What you'll do
Serve as the primary owner and point of contact for GitLab's cloud infrastructure partnerships with AWS and Google Cloud, personally accountable for the direction, operating rhythm, and outcomes of each.
Own the full commercial lifecycle of each relationship: negotiating rates and terms, tracking consumption against committed spend, and leading renewal negotiations well ahead of contract expiration.
Manage cloud infrastructure spend as a standing responsibility, partnering with Finance/FinOps on forecasting, true-ups, and cost optimization across both hyperscalers.
Drive product integrations with each partner, working directly with engineering and product management counterparts on both sides to identify, scope, and deliver joint technical initiatives.
Develop and lead joint go-to-market strategy for each partnership, connecting GitLab's business priorities, product roadmap, and AI strategy to concrete partner initiatives, and then own getting those plans executed.
Build strong working relationships across partner organizations, including executives, product management, engineering, sales, and marketing stakeholders.
Run a disciplined operating cadence across complex initiatives, with clear priorities, owners, timelines, coordination points, and follow-through you drive yourself.
Coordinate cross-functional work inside GitLab to support partnership goals, aligning teams across product, engineering, sales, marketing, finance, and the executive group.
Translate partner opportunities and requests into actionable internal plans, including roadmap discussions, integration needs, commercial terms, and executive recommendations.
Track and communicate measurable partnership outcomes such as spend efficiency, consumption trends, renewal terms secured, integration progress, and joint go-to-market execution.
Represent the partnerships at the executive level by preparing clear recommendations, briefing executives, and helping drive alignment on investments, trade-offs, and next steps.
What you'll bring
Significant experience owning strategic partnerships, alliance relationships, or vendor/commercial relationships in enterprise software, cloud, and/or AI, with a track record of being in the details, not just setting direction. This experience should reflect owning one or a small number of relationships in depth, not administering a large multi-partner channel ecosystem.
Direct experience managing enterprise cloud commercial agreements (e.g., EDP, MACC, or similar consumption/spend commitments) with at least one major hyperscaler, including experience owning a renewal cycle from expiration planning through negotiation and close.
Experience driving product or technical integrations with a cloud partner, and shaping joint go-to-market strategy that connects a product roadmap to partner initiatives.
Strong ownership mindset with the ability to operate as a single-threaded owner who is accountable for both strategy and execution, and comfortable doing the hands-on work personally rather than handing it off.
Excellent written and verbal communication skills, with the ability to distill complex commercial and partnership topics into clear recommendations for executives and cross-functional stakeholders.
Strong project and program management skills, including the ability to organize complex workstreams, prioritize effectively, and keep multiple initiatives moving through direct, hands-on management.
Genuine technical fluency in software development, platform integrations, and cloud infrastructure, with comfort engaging engineering and product counterparts in substantive conversations, not just positioning technology commercially.
Experience working with senior stakeholders on high-visibility initiatives, including preparing executive briefings, framing recommendations, and driving follow-through.
Ability to influence without formal authority, build strong working relationships across internal and external teams, and navigate multiple priorities with sound judgment.
Familiarity with the DevSecOps ecosystem and a results-oriented approach to measuring partnership impact through spend efficiency and business/product outcomes rather than partner-sourced revenue or quota attainment.
Preferred: candidates based in US Eastern or Central time zones, given close cross-functional coordination needs.
About the team
The Strategic Partnerships team owns the strategy and relationship management for some of GitLab's most consequential external partners, including the hyperscalers powering GitLab's infrastructure and future AI capabilities. We work across product, engineering, sales, marketing, finance, and the executive group to turn these partnerships into differentiated value for GitLab, manage our infrastructure investment responsibly, and ensure these relationships support our long-term platform strategy.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$168,000
—
$285,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
About YouHodler
YouHodler is a Swiss-based international fintech platform operating across European and LATAM markets. We build financial products at the intersection of digital assets, payments, and modern financial services, helping customers and businesses access reliable payment solutions, multi-currency accounts, and financial tools that support both retail and B2B use cases. As we expand our footprint, we are looking for a PR Director to elevate our public presence and build a best-in-class global communications function.
Who We’re Looking For
A senior PR leader with a strong background in fintech, payments, SaaS, enterprise, and B2B communications — someone who:
- Has successfully built or scaled PR for payment or financial technology companies in Europe (mandatory).
- Understands the European regulatory and media landscape for fintech and payments.
- Can create a measurable, business-driven PR strategy.
- Maintains a strong personal network with journalists and editors in top-tier business, finance, tech, and payments media.
- Knows how to build corporate reputation through earned media, thought leadership, and social platforms.
- Works effectively with cross-functional teams — marketing, product, payments, legal, partnerships, and executive leadership.
- LATAM media experience is a strong plus
Key Responsibilities
PR & Communications Strategy
- Build and execute YouHodler’s PR strategy with a primary focus on Europe.
- Position YouHodler as an innovative, secure, and reliable provider of payment and financial solutions.
- Create communication roadmaps for product launches, new features, market expansion, and partnerships in payments and financial services.
Media Relations
- Maintain and expand strong relationships with journalists across European business, tech, finance, and payments media.
- Ensure consistent visibility through interviews, op-eds, press releases, and expert commentary.
- Manage all incoming media requests and proactively drive new stories and pitches.
Social Media & Thought Leadership
- Build a cohesive social media communication framework for YouHodler’s corporate channels.
- Strengthen thought leadership of the CEO and internal experts in payments, fintech innovation, financial inclusion, and digital finance.
- Develop messaging frameworks and tone of voice aligned with marketing and brand.
Reputation Management
- Shape company narrative on key topics: payments innovation, security, compliance, consumer protection, and financial reliability.
- Prepare Q&A documents, crisis communications, and media training for top management.
- Monitor brand mentions, sentiment, and competitive visibility across Europe and LATAM.
PR Analytics & KPIs
- Define and track PR KPIs: reach, SOV, publication volume, sentiment, link quality, traffic impact.
- Prepare transparent reports for C-level leadership.
- Demonstrate measurable contribution of PR to broader marketing and business objectives.
Requirements
Must-Have
- 5+ years in PR/Communications at manager or director level.
- Strong experience in fintech, payments, SaaS, enterprise or B2B industries.
- Proven European PR experience (essential).
- Established network in EU tech, finance, business, and payments media.
- Proven ability to design and deliver measurable PR strategies.
- Ability to work full-time on-site in Lausanne.
- Native or full-professional working proficiency in English + French / Italian / Spanish.
Nice-to-Have
- LATAM experience with financial, tech or payments media.
- Experience in corporate social media, SEO-driven PR, LinkedIn thought leadership, or industry events.
What We Offer
- On-site role in our Lausanne HQ, working closely with leadership teams.
- High autonomy and direct influence on global communication strategy.
- A fast-growing fintech environment with strong innovation in payments and financial services.
- Opportunity to build and scale a PR function of international standard from the ground up.
- Caring, collaborative culture and real ownership.
Additional Benefits
- Competitive Compensation - Salaries complemented by a bonus tied to corporate and personal performance.
- Relocation Options - Invitation, official residence permit and other necessary requirements.
- Offline meetups - All-team retreat twice annually.
- Professional Growth - Growth in FinTech & banking, online-trading, blockchain.
- Work from Anywhere - Remote work as a core capability.
- Flexible Vacation - 6 weeks of vacation time.
Location: Berlin; Leipzig; Chemnitz; Dresden; Halle; Magdeburg; Postdam; Cottbus; Zwickau
Workplace: remote
Ajax Systems ist ein internationales Technologieunternehmen und der größte Hersteller von Sicherheitssystemen in Europa mit über 4,5 Millionen Endnutzern und 330.000 PRO-Nutzern in mehr als 180 Ländern weltweit. Das Unternehmen bietet End-to-End-Lösungen zum Schutz von Wohn- und Geschäftsobjekten jeder Größenordnung. Bis heute umfasst das Produktportfolio von Ajax 280 Geräte für Einbruchschutz, Videoüberwachung, Brand- und Lebenssicherheit sowie Komfort- und Automatisierungslösungen. Das Unternehmen beschäftigt 5.000 Spezialisten.
Wir bauen lokale Teams auf, weil wir davon überzeugt sind, dass lokale Experten die Besonderheiten ihres Marktes am besten verstehen. Ajax Systems ist weltweit mit Vertriebsmitarbeitern vertreten, unter anderem in Norwegen, Schweden, Dänemark, Finnland, Italien, Spanien, Deutschland, Frankreich, dem Vereinigten Königreich, den USA, Australien, Südafrika und weiteren Regionen. Das globale Business-Development-Team vereint Gleichgesinnte, die die ambitionierten Ziele von Ajax Systems teilen.
Die Kombination aus erstklassiger Software und leistungsstarker Hardware hat die Wahrnehmung von Sicherheitssystemen für Anwender und Branchenexperten nachhaltig verändert. Durch Anerkennungen auf den größten Fachmessen wie IFSEC, Expoprotection und Intersec sowie durch den Gewinn renommierter Auszeichnungen führender Branchenmedien wie dem PSI Magazine und GIT SECURITY zählt Ajax heute zu den meistausgezeichneten Sicherheitssystemen Europas.
Die Produktion von Ajax Systems umfasst vier Fabriken, davon zwei in der Ukraine, eine in der Türkei und eine in Vietnam. Gleichzeitig gewährleistet die ISO-14001-Zertifizierung des Unternehmens eine minimale Umweltbelastung durch die Produktion. Die Auswahl der Komponenten für die Herstellung der Ajax-Geräte basiert auf Herstellererklärungen, die die Einhaltung der RoHS-Richtlinien bestätigen.
Werden Sie Teil unseres Teams und arbeiten Sie an Europas Sicherheitssystem mit den meisten Auszeichnungen mit!
Voraussetzungen und Anforderungen an einen Regional Business Development Manager:
Mindestens 2 Jahre Berufserfahrung im Bereich elektronischer Sicherheitssysteme (z. B. Intrusion, Video, Zutritt, Brand)
Erfahrung im Vertrieb oder in der Unternehmensentwicklung in einem vertikalen B2B-Markt.
Deutschkenntnisse auf Muttersprachniveau (in Wort und Schrift).
Ergebnisorientierte Arbeitsweise mit Eigeninitiative und Verantwortung für die eigenen Ergebnisse.
Verhandlungsgeschick: starke Kommunikationsfähigkeiten sowohl am Telefon als auch im persönlichen Gespräch.
Hoch motiviert mit der Fähigkeit, Dinge zu verwirklichen.
Professionelles Auftreten, zuverlässiges und ethisches Verhalten.
Der Business Development Manager von Ajax Systems soll daher als Botschafter des Unternehmens und der Marke fungieren und die folgenden Aufgaben erfüllen:
Werbung für die Produkte und Dienstleistungen von Ajax Systems bei Systemintegratoren, Errichtern, Fachberatern und Endverbrauchern (Geschäftspartnern) in Deutschland.
Erkundung neuer Geschäftsmöglichkeiten und Organisation von Treffen mit Geschäftspartnern.
Planung und Vorbereitung von Präsentationen für Geschäftspartner und andere interessierte Personengruppen.
Aufbau und Erhaltung von Beziehungen zu Kooperationspartnern und Leitstellen.
Kommunikation von Produktfunktionen, Vorteilen und Entwicklungen an Geschäftspartner.
Durchführung von Produkt- und Handelsschulungen in Zusammenarbeit mit den Geschäftspartnern.
Aktive Förderung der Spezifikation von Systemen, die Produkte und Lösungen von Ajax Systems enthalten.
Enge Zusammenarbeit mit Vertriebspartnern von Markenprodukten, um die Anforderungen der Geschäftspartner zu erfüllen.
Unterstützung bei der Entwicklung von Marktstrategien für Produkte und Lösungen von Ajax Systems.
Rückmeldung an das Management über die Anforderungen an aktuelle und zukünftige Produkte und Lösungen von Ajax Systems.
Erstellen von genauen und zeitnahen Berichten unter Verwendung des CRM-Systems des Unternehmens zur Unterstützung der eigenen Aufgaben oder entsprechend den Anforderungen des Managements.
Wir bieten:
Wettbewerbsfähige Löhne - und ein transparentes Motivationssystem;
Ein Produkt, das sich selbst verkauft;
Bezahlung von Schulungen und Konferenzen, die wir für unsere Mitarbeiter durchführen;
Ein starkes, gut eingespieltes Team von Fachleuten;
Firmenwagen und alle Geschäftskosten abgedeckt.
Wir arbeiten dafür, dass das Leben der Menschen friedlich und die Welt sicher ist. Werden Sie Teil des Teams, das ein intelligentes und sinnvolles globales Produkt herstellt.
Задачи:
— Обеспечивать надёжность и доступность сервисов на bare metal с Kubernetes поверх железа
— Строить и поддерживать observability (Prometheus, Grafana, Loki): метрики, дашборды, алерты, SLO/SLI
— Реагировать на инциденты, проводить post-mortem и устранять причины, а не симптомы
— Тюнить PostgreSQL и другие БД под продакшен-нагрузку, искать боттлнеки
— Поддерживать CI/CD (GHES, ArgoCD), снижать время и риск деплоев
— Сетевая инфраструктура: маршрутизация, сегментация, балансировка нагрузки, безопасность
— On-premise и air-gapped поставки (~10%)
— Capacity planning и работа над снижением toil
— Безопасность, которая не тормозит команду
— Взаимодействие с командой разработки и инженерами клиентов
Требования:
— Глубокий опыт bare metal — без облачных абстракций
— Понимание внутреннего устройства Kubernetes, а не только манифестов
— Опыт устранения продакшен-инцидентов под давлением, умение быстро находить root cause
— Тюнинг БД под нагрузкой (приоритет — PostgreSQL)
— Опыт построения observability и систем алертинга с нуля
— Опыт on-prem и air-gapped развёртываний
— Сети: L2/L3, routing, firewall, VPN
— Продакшен Linux troubleshooting
— Подход security-mindset с балансом на скорость доставки
— Высокая автономность при работе с незнакомым стеком
— Видение инфраструктуры за пределами текущей задачи
— Английский B2+
Будет плюсом:
— Опыт с GPU-кластерами для AI
— Ceph/ZFS/распределённые хранилища
— Опыт hardening/compliance для гос. заказчиков
— Air-gap CI/CD
Не ищем:
— YAML-инженеров, которые только применяют готовые манифесты. Нужен человек, который понимает, что происходит под капотом — и готов первым встать ночью, если что-то упало.
Location: Poland
Who we are
We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account.
We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want.
Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders.
Our culture
Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it.
That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones.
About The Role
As Exante’s Customer Experience Manager, you’ll be at the heart of our commitment to customer-centricity. You will proactively champion service excellence across all teams, act as the voice of the customer, and spearhead initiatives that elevate satisfaction and loyalty.
Reporting Line -
Marketing Director
Worksite
: Remote
Responsibilities
Represent the customer voice
Define and maintain Ideal Customer Profiles (ICPs) across client segments, mapping key pain points, needs, and expectations.
Bring customer and market perspectives into internal discussions to prioritize projects that solve real problems and deliver actionable wins.
Connect with stakeholders across the business to turn competitor and customer insights into action.
Track and boost satisfaction
Build a framework to track core satisfaction metrics (CSAT, NPS, CES).
Design and execute ongoing and ad-hoc client surveys, pulse checks, and feedback loops.
Analyse feedback and market metrics to spot trends, perform cost/benefit analysis, fix issues, and drive satisfaction higher.
Build a customer-first culture
Lead initiatives that put the customer at the centre of how we work.
Challenge the status quo and keep teams accountable for service quality.
Analyse root causes, define corrective actions, and coordinate the steps needed to resolve complex cases.
Competitor insights & market research
Conduct ongoing monitoring of the competitor landscape, tracking competitors' business activities, product features, and marketing campaigns.
Execute ghost customer analysis to evaluate competitor user journeys and service standards.
Perform cost/benefit analysis on strategic initiatives to recommend specific improvements that optimize our customer experience.
CJM & touchpoint optimization
Own end-to-end Customer Journey Maps (CJMs) tailored to distinct client segments.
Build and maintain CJM satisfaction maps to pinpoint friction points, resolve systemic pain points, and scale key delight drivers.
Work with cross-functional teams to refine critical interactions across the CJM: registration, funding, withdrawals, and reporting.
Qualifications
Leadership and collaboration
You influence teams and deliver actionable wins in a complex organisation.
You build strong relationships and manage stakeholders effectively.
Customer & competitor focus
You know how to manage ICPs, optimize CJMs, and translate competitor insights into strategic advantages.
Commercial mindset
You leverage cost/benefit analysis and have a track record of driving results in competitive, regulated financial markets.
Analytical & research-driven
You use CJM satisfaction mapping, quantitative feedback, ghost customer analysis, and competitor monitoring to make decisive recommendations.
Communication
You communicate complex concepts clearly.
Industry Experience (Preferred)
Background in finance or investment services.
Personality / Mindset
Integrity & loyalty
Team player with advanced communication and collaboration skills
A hands-on, can-do attitude - always looking for solutions and thinking out of the box
Overachiever mentality
Capability to work and succeed in the fast pace and ever-changing environment
We Offer
Competitive salary that reflects your experience and the value you bring.
Flexibility that fits your life — work from home, from our office, or a mix of both. You decide what works best.
Flexible benefits package — choose the options that suit your life, not a one-size-fits-all bundle.
A genuinely good place to work — an informal, collaborative culture where ideas are heard and bureaucracy stays out of your way.
Continuous learning — ongoing training, education programs, and the support to deepen your expertise in a fast-moving industry.
Connection beyond your desk — events that bring our teams together to network and celebrate.
Global exposure — work side by side with talented colleagues from all over the world, across a business serving clients in 100+ countries.
EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/.
We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention.
Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.
Location: UK, London; US, Boston, MA
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are seeking a Principal Product Cybersecurity Assurance Engineer with deep expertise in product security, threat modelling, and risk assurance for highly regulated electromechanical systems. In this role, you will lead the delivery of product cybersecurity across Humanoid's HMND 01 platform family — the Alpha Wheeled industrial robot and the Alpha Bipedal home robot — both powered by our KinetIQ VLM/VLA-based AI framework. Working alongside product, firmware, autonomy, and hardware teams as part of the Systems Engineering and Architecture Team, you will define and maintain the cybersecurity assurance strategy for all product security activities from first concept through post-market deployment. Security at Humanoid is an engineering discipline inseparable from functional safety and central to our mission of creating the world's most reliable, commercially scalable, and safe humanoid robots. To excel in this position, you must demonstrate the authority to influence security architecture decisions across complex, cross-functional programmes, the rigour to build defensible security cases for novel cyber-physical systems, and the leadership to grow and guide a cross team of security engineers operating at the frontier of robotics.
WHAT YOU'LL DO
- Team Leadership & Product Security Delivery
- Lead and develop a cross-functional team of security engineers, maintaining accountability for the delivery of product security services within product teams throughout the HMND 01 development lifecycle.
- Define product security requirements and advise development teams on suitable implementation standards, techniques, and toolchains for embedded and AI-enabled robotic systems.
- Partner with cross-functional teams to develop security protocols, tools, and processes that keep HMND 01 technologies ahead of emerging threats — including attack surfaces specific to the KinetIQ AI inference pipeline and cloud-to-robot communication architecture.
- Own and maintain key security artefacts for audit-ready cybersecurity documentation including Security Management Plans, Threat Analysis and Risk Assessment (TARA) reports, Risk Assessments, and Remediation Action Plans across both platforms.
Security Assurance & Certification
- Drive security assurance through the full product lifecycle, ensuring every HMND 01 design is robust, compliant, and resilient. Contribute to the continual improvement of security engineering capability across the organisation.
- Ensure compliance with cybersecurity obligations under the EU Machinery Regulation 2023/1230 where cyber controls intersect with safety-critical functions and compliance to IEC 62443 (for industrial/OT product security), and the EU Cyber Resilience Act.
- Provide independent Information Assurance (IA) reviews and risk assessments on complex, high-impact projects — with particular focus on cyber-physical systems where a digital compromise could result in physical harm to operators or end users.
- Review and provide guidance on security risk assessments, risk mitigation plans, mitigation gap analysis, and security management documentation in support of system cybersecurity certification.
Incident Response & Lifecycle Security
- Establish and maintain a Product Security Incident Response (PSIR) process, encompassing coordinated vulnerability disclosure, patch deployment pipelines, and post-field incident analysis.
- Define and oversee security monitoring requirements for deployed fleets, ensuring field data feeds back into risk files and security artefacts in line with post-market surveillance obligations.
Commercial & Bid Support
- Support the production of work package descriptions and cost estimates for product bids, services, and proposals that include product security scope.
- Represent Humanoid's security posture in customer and partner engagements, including regulatory consultations and certification body interactions.
WHAT WE'RE LOOKING FOR
- Proven, hands-on experience with ISO 27001/27004/27005 and the NIST Risk Management Framework (RMF), applied to regulated hardware or embedded product programmes.
- Experience owning a security risk management system for highly regulated, safety-critical products — with background drawn from automotive, commercial vehicle, or industrial automation environments.
- Working knowledge of IEC 62443, with the ability to adapt ISO/SAE 21434 lifecycle methodologies to robotic or electromechanical product context.
- Solid understanding of engineering development lifecycles and how the product cybersecurity specialism aligns with systems engineering, functional safety, and hardware/software co-development.
- Ability to interpret Penetration Test reports and author Remediation Action Plans that address identified vulnerabilities in a structured, risk-prioritised manner.
- Clear, structured communication skills — able to articulate complex security risk arguments to both technical engineers and executive stakeholders with equal confidence.
Preferred:
- Familiarity with Threat Analysis and Risk Assessment (TARA) or equivalent threat modelling methodologies (STRIDE, PASTA) applied to embedded or OT/IT convergent systems.
- Understanding of secure-by-design principles for AI/ML-enabled systems, including securing inference pipelines, model integrity, and cloud-to-edge communication paths.
- Exposure to CAN bus, Ethernet backbone, or wireless interface security in mobile, vehicular, or robotic systems.
- Experience contributing to or establishing a Product Security Incident Response (PSIRT) process or coordinated vulnerability disclosure programme.
- Knowledge of UL 4600, UL 3300, or ISO 13482 and an appreciation of how cybersecurity evidence integrates into safety case arguments.
- Prior engagement with certification bodies (TUV, UL, BSI) or standards development organisations (ISO TC 184, IEC TC 65, SAE, IEEE RAS).
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
We’re hiring a Commercial Counsel to be a core member of Sierra’s legal team. We are looking for someone who has deep expertise in commercial contracts, but also someone who is also eager to broaden their scope across IP, regulatory, and product. You will thrive in dynamic environments, enjoy tackling challenges beyond your comfort zone, and be excited to contribute across the business. In return, we’ll provide the support and opportunities you need to grow and excel as a lawyer. You’ll be part of a legal team that is highly respected within both the company and the broader legal industry—committed to excellence, collaboration, and making a meaningful impact.
- Commercial Contracting: Structure, negotiate and advise on all commercial contracts, including SaaS subscription agreements, technology licenses, professional services agreements, channel partner agreement, vendor agreements and NDAs. Commercial privacy and security contracting experience (e.g., DPAs, BAAs, security agreements) is a plus.
- Operational Excellence: Help build out our commercial function to be best in class. We aim to be the fastest and strongest, where the legal team is the differentiator in the contract lifecycle. You will be developing templates, playbooks, and workflows to drive efficiency and scalability.
- Expertise: Deep knowledge of practice areas that underpin the commercial practice, including contract law, IP and privacy. You will also want to work in AI and understand the nuances of law as it relates to AI, including the evolving regulatory frameworks. You will be expected to advise broadly on all contractual issues and be comfortable doing so.
- Teamwork: A team player first and foremost. Sierra is a unique place to work, with a strong sense of togetherness, and the legal team is no exception. You will look out for your colleagues, be accustomed to sharing and helping the team succeed.
- Judgement: Understand risk in the context of a hyperscaling business, have sound judgement and be strategic in your decision making. You will not be afraid to make judgement calls, and you will be empowered to do so.
- Approach: A strong work ethic with an eye for detail. You will strive for perfection, and expect that of others.
- Collaborate: Collaborate cross-functionally with Sales, Operations, and Agent Development teams to support revenue growth and strategic business initiatives.
WHAT YOU’LL BRING
- 2-6 years of legal experience, with a combination of both large law firm and in-house experience at a tech company.
- A strong background in negotiating and managing complex commercial contracts, preferably in SaaS, AI, or enterprise software.
- Strong communication skills (verbal and written) and the ability to partner with both legal and non-legal stakeholders.
- A proactive mindset and the ability to navigate ambiguity in a fast-paced, dynamic startup environment.
EVEN BETTER…
- Experience of privacy/regulatory frameworks and can advise on data processing agreements and security-related contract provisions.
- A passion for AI, with a deep understanding of AI products, LLMs and the related legal issues.
- Law firm experience at a top-tier, internationally recognized law firm.
- Experience working at a high-growth startup and operating with a sense of ownership.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Remote - Argentina; Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking an
AI Workflow Engineer
!
About the Role:
Backblaze is running a company-wide AI transformation program, and this role is where strategy becomes something you can actually use. As AI Workflow Engineer, you will be the hands-on builder inside the AI Program Office - embedded alongside the Director, AI Enablement, and deployed into non-GTM, non-Engineering business teams to prototype, build, and ship AI-powered workflow solutions that make a measurable difference in how work gets done.
This is not a research role or a strategy role. You will spend your time building: prompt architectures, automation flows, lightweight agents, API integrations, and demos that help a business team see - concretely - what AI can do for them. You will move across functions, which means you need to understand how businesses actually operate. The ideal background is someone who started in a business-facing role - finance, operations, marketing, customer success, HR - and developed serious hands-on AI and automation skills on top of that foundation.
You will work closely with the Director, AI Enablement, who owns the program management and delivery layer. Your job is to make their scoped solutions real - fast, iteratively, and with enough rigor that what you build can go to production.
What You Will Do:
Build and Ship AI Workflow Solutions
Take scoped use cases from the Director, AI Enablement and build working solutions: prompt layers, automation flows, lightweight agents, RAG implementations, and API integrations that connect AI tools to the systems business teams already use
Build working prototypes quickly - the goal is to show a team what is possible in days, not weeks, then refine based on what actually lands
Translate a documented workflow assessment into a technical design, select the right tools for the job, and own the build through to a deployable solution
Maintain solution documentation that is clear enough for handoff, iteration, and audit - not just for engineers, but for the business owner who will live with it
Embed in Business Teams
Spend time inside the functions you are building for - Finance, HR, Legal, Marketing Ops, Customer Success, and others - understanding how the work actually flows before you redesign it
Run working sessions with team members to map current-state workflows, surface friction points, and identify where AI creates real leverage versus where it creates noise
Build credibility with non-technical stakeholders by showing them working solutions, not decks - and by being honest about what will and will not work
Support user acceptance testing and early adoption, troubleshooting issues close to launch and iterating based on real usage
Support the AI Program Office
Build demos and proof-of-concepts that help the Director, AI Enablement make the case for a use case - or disqualify it early before resources are committed
Contribute to vendor and tool evaluations with a builder's perspective: not just whether a tool claims to do something, but whether it actually works in the context of a specific workflow
Feed learnings from the build process back into the program - what worked, what did not, what should be standardized across functions
Work on tactical quick wins and longer-horizon strategic builds at the same time, switching contexts across active use cases as priorities shift
What Success Looks Like (First 90 Days)
You have completed at least one workflow assessment alongside the Director and produced a working prototype from it
At least one solution you built is in active use by a business team, with a named owner and feedback loop in place
You have worked inside at least two different business functions and understand their core workflows well enough to identify the next use case without being told
The Director, AI Enablement trusts you to own the build layer independently - scoping conversations happen together, execution happens with you driving
The Right Fit:
2-4 years of experience that includes meaningful time working inside a business-facing function - operations, finance, marketing, customer success, HR, or similar - not just in Engineering or IT
Hands-on experience building with AI tools: prompt engineering, automation platforms (Make, Zapier, n8n, or equivalent), API integrations, and at least working familiarity with RAG architectures and agent frameworks
Proven ability to take a messy real-world process, understand it from the inside, and build something that makes it faster or better - not just technically cleaner
Comfortable working with non-technical stakeholders: you can explain what you are building without jargon, gather requirements without a formal spec, and manage expectations when a prototype needs three more iterations
Strong enough with code or no-code tools to get solutions to a deployable state independently - you do not need an engineer to ship your work
Able to manage multiple active projects at different stages without dropping anything - a quick win in HR this week does not mean the Finance automation waits
Genuinely curious about how companies work: the org chart, the incentives, the handoffs, the bottlenecks. This is what separates a good AI builder from a great one in a business context
Bonus Points For:
Direct experience working in or closely with G&A, Finance, Legal, Marketing Ops, or Customer Success teams - you have lived in the workflows you will be redesigning
Familiarity with AI governance basics: data handling, PII awareness, and when a use case needs a security or privacy review before it ships
Experience working in a small program or startup environment where you wore multiple hats and shipped without a lot of process overhead
Experience in cloud infrastructure, SaaS, or storage companies - comfort with technical products and the teams that build them
A portfolio, GitHub, or examples of AI workflows or automations you have built - something you can show, not just describe
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
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Boca Raton, Florida, United States; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
United States; We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications; We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics
УдалённоRemote, US; Preferred: candidates based in US Eastern or Central time zones, given close cross-functional coordination needs; The base salary range for this role’s listed level is currently for residents of the United States only