Location: Remote - Canada
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
Product marketing at Honeycomb is a small team with a wide surface area. We decide how Honeycomb is positioned, what we say at launch, what the sales team brings into a deal, and how an engineer who has never heard of us understands the product in the first two minutes. Because the team is small, the work is broad: in one week you might rewrite a product page, build a competitive one-pager, interview a customer, and run the launch checklist for a new feature.
This role is built for someone early in a product marketing career who wants to systematically improve the customer buying journey. As a product and messaging expert, you will partner with go-to-market teams to drive business impact through sales and marketing campaigns. You will get real ownership of real launches, and you will have senior product marketers, a technical field team, and engineers who like explaining their work close at hand. Our audience is engineers and platform teams, so the bar is accuracy first: we would rather be precise and useful than clever.
What you’ll do in the role:
You will support and execute product marketing across Honeycomb's core products, with a generalist mix of messaging, launches, content, enablement, and competitive work. Expect to start by contributing to pieces of each and to own more of them over your first year.
Responsibilities
Messaging and positioning:
Write and maintain messaging for features and product areas, from the one-sentence version an engineer reads on a web page to the slide a sales engineer uses in a technical conversation. Keep it accurate and grounded in what the product actually does.
Launches:
Run launch execution for small and mid-sized releases and support the larger ones. Build the plan, write the assets, coordinate Product, Marketing, Sales Engineering, and Customer Success, and report on how the launch performed.
Content:
Produce the practical material that helps people evaluate and adopt Honeycomb: blog posts, solution briefs, web copy, demo scripts, FAQs, and customer-facing one-pagers.
Sales enablement:
Equip the field with what they need to run a good conversation, including pitch narratives, objection handling, battlecards, and release updates. Join customer calls, listen to recorded ones, and fix the material that isn't landing.
Competitive and market intelligence:
Track the observability market and competitor moves. Maintain competitive assets and keep them current and honest, so the field trusts them.
Voice of customer and proof points:
Talk to customers and prospects, turn what you hear into case studies, quotes, and proof points, and bring the patterns back to Product and Marketing.
Measurement:
Help define what success looks like for your work, pull the data, and share what you learn, including the things that didn't work.
What you’ll bring to the role:
2 to 5 years of experience in product marketing, or in a closely adjacent go-to-market role such as content marketing, sales engineering, technical writing, developer relations, or product management, with at least some of it in B2B SaaS.
Strong writing. You can take a dense technical explanation and turn it into something short, accurate, and useful, and you can tell the difference between the two yourself.
Curiosity about technical products and the patience to learn how they work. You ask engineers questions until you actually understand the answer, and you are comfortable in a product that assumes a technical user.
Passion about the team winning: Sales, marketing, and product teams will depend on you to succeed. Their success is your success, but you’re not simply an order taker: you look for the smart solutions and don’t wait to be asked.
The ability to run a project across teams without formal authority: setting a timeline, chasing the open items, and telling people clearly when something has slipped.
Comfort with ambiguity and a bias toward shipping. Our priorities move, the team is small, and the best work here comes from people who start rather than wait for a brief.
Willingness to use data to decide and to evaluate your own work honestly.
Demonstrated experience applying AI tooling in your work.
Nice to have
Exposure to observability, developer tools, distributed tracing, OpenTelemetry, platform engineering, or reliability and SLO practices. We will teach this, but a head start helps.
Experience marketing to engineers as the primary audience.
Hands-on familiarity with AI and LLM tooling, including coding agents and MCP-based workflows.
Experience with webinars, conference talks, or community programs.
Experience working in a fully distributed company.
Base Salary based on level of experience
$171,000
—
$261,000 CAD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: United States (Remote)
Workplace: Remote
ROLE SUMMARY
We’re looking for a Software Engineer II to join the Cloud Applications team. This team builds and operates critical parts of the Temporal Cloud customer experience, including Namespaces https://docs.temporal.io/cloud/namespaces, Audit Logs https://docs.temporal.io/cloud/audit-logs, and Export https://docs.temporal.io/cloud/export.
Namespaces are the core unit of isolation within Temporal Cloud, providing security boundaries, workflow management, unique identifiers, and dedicated gRPC endpoints. Audit Logs and Export give customers reliable access to the operational and compliance data they depend on.
We're looking for an engineer who is excited to learn these systems and contribute to their scalability, reliability, and developer experience. This is a hands-on role where you'll collaborate with experienced engineers, product managers and partner teams to design, build, and operate backend services and data pipelines while growing your distributed-systems expertise.
WHAT YOU'LL DO
- Design, implement, test, and ship well-scoped features and improvements for Temporal Cloud with support from teammates.
- Build and improve services that support namespace provisioning, configuration, scalability, and reliability.
- Develop data pipelines that process high-volume usage and operational data across multiple tenants.
- Make thoughtful engineering tradeoffs with guidance, balancing data freshness, query cost, tenant isolation, reliability, and operational complexity.
- Improve service operability through tests, instrumentation, dashboards, alerts, runbooks, and documentation.
- Participate in code reviews, design discussions, incident response, and production debugging.
- Collaborate across engineering, product, and customer-facing teams to understand requirements and deliver scoped projects safely.
- Improve developer and customer experience through automation, better tooling, and incremental product improvements.
WHAT YOU'LL BRING
- Experience building and operating production backend systems in a cloud environment.
- Proficiency in Go or another applicable backend or systems language, with the ability to ramp up in an existing codebase.
- Strong computer science fundamentals, including data structures, concurrency basics, testing, and debugging.
- Working knowledge of distributed-systems concepts such as reliability, fault tolerance, consistency, scaling, and failure handling.
- Experience with databases, data pipelines, messaging systems, or object storage.
- The ability to take a scoped problem, break it into smaller tasks, implement a solution end to end, and incorporate feedback.
- An operational mindset, including familiarity with logging, metrics, tracing, deployment, and production troubleshooting.
- Comfort collaborating across teams and communicating progress, risks, and technical tradeoffs clearly.
- A commitment to correctness, maintainability, and leaving systems better than you found them.
NICE TO HAVE
- 3+ years of work experience
- Experience with Go.
- Experience with PostgreSQL, Redshift, Kinesis, Firehose
- Experience with S3, Google Cloud Storage, Azure Blob Storage, or other object-storage systems.
- Familiarity with Kubernetes and cloud infrastructure.
- Experience supporting on-call rotations, investigating incidents, or improving production observability.
- Familiarity with Temporal concepts—or a strong interest in learning the platform.
TECHNOLOGY STACK
- Primary language: Go
- Data storage: PostgreSQL, Redshift, S3,Google Cloud Storage, Azure Blob Storage, ClickHouse
- Data processing: Kinesis, Firehose
- Infrastructure: Kubernetes
- Core framework: Temporal
You do not need experience with every technology in our stack. We value strong engineering fundamentals and the ability to learn unfamiliar systems.
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: Remote - United States
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
Product marketing at Honeycomb is a small team with a wide surface area. We decide how Honeycomb is positioned, what we say at launch, what the sales team brings into a deal, and how an engineer who has never heard of us understands the product in the first two minutes. Because the team is small, the work is broad: in one week you might rewrite a product page, build a competitive one-pager, interview a customer, and run the launch checklist for a new feature.
This role is built for someone early in a product marketing career who wants to systematically improve the customer buying journey. As a product and messaging expert, you will partner with go-to-market teams to drive business impact through sales and marketing campaigns. You will get real ownership of real launches, and you will have senior product marketers, a technical field team, and engineers who like explaining their work close at hand. Our audience is engineers and platform teams, so the bar is accuracy first: we would rather be precise and useful than clever.
What you’ll do in the role:
You will support and execute product marketing across Honeycomb's core products, with a generalist mix of messaging, launches, content, enablement, and competitive work. Expect to start by contributing to pieces of each and to own more of them over your first year.
Responsibilities
Messaging and positioning:
Write and maintain messaging for features and product areas, from the one-sentence version an engineer reads on a web page to the slide a sales engineer uses in a technical conversation. Keep it accurate and grounded in what the product actually does.
Launches:
Run launch execution for small and mid-sized releases and support the larger ones. Build the plan, write the assets, coordinate Product, Marketing, Sales Engineering, and Customer Success, and report on how the launch performed.
Content:
Produce the practical material that helps people evaluate and adopt Honeycomb: blog posts, solution briefs, web copy, demo scripts, FAQs, and customer-facing one-pagers.
Sales enablement:
Equip the field with what they need to run a good conversation, including pitch narratives, objection handling, battlecards, and release updates. Join customer calls, listen to recorded ones, and fix the material that isn't landing.
Competitive and market intelligence:
Track the observability market and competitor moves. Maintain competitive assets and keep them current and honest, so the field trusts them.
Voice of customer and proof points:
Talk to customers and prospects, turn what you hear into case studies, quotes, and proof points, and bring the patterns back to Product and Marketing.
Measurement:
Help define what success looks like for your work, pull the data, and share what you learn, including the things that didn't work.
What you’ll bring to the role:
2 to 5 years of experience in product marketing, or in a closely adjacent go-to-market role such as content marketing, sales engineering, technical writing, developer relations, or product management, with at least some of it in B2B SaaS.
Strong writing. You can take a dense technical explanation and turn it into something short, accurate, and useful, and you can tell the difference between the two yourself.
Curiosity about technical products and the patience to learn how they work. You ask engineers questions until you actually understand the answer, and you are comfortable in a product that assumes a technical user.
Passion about the team winning: Sales, marketing, and product teams will depend on you to succeed. Their success is your success, but you’re not simply an order taker: you look for the smart solutions and don’t wait to be asked.
The ability to run a project across teams without formal authority: setting a timeline, chasing the open items, and telling people clearly when something has slipped.
Comfort with ambiguity and a bias toward shipping. Our priorities move, the team is small, and the best work here comes from people who start rather than wait for a brief.
Willingness to use data to decide and to evaluate your own work honestly.
Demonstrated experience applying AI tooling in your work.
Nice to have
Exposure to observability, developer tools, distributed tracing, OpenTelemetry, platform engineering, or reliability and SLO practices. We will teach this, but a head start helps.
Experience marketing to engineers as the primary audience.
Hands-on familiarity with AI and LLM tooling, including coding agents and MCP-based workflows.
Experience with webinars, conference talks, or community programs.
Experience working in a fully distributed company.
Base Salary based on level of experience
$125,000
—
$190,000 USD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: Remote - Ontario, Canada (DNU)
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Staff Machine Learning Engineer on Twilio’s AI/ML Platform team.
About the job
We are actively recruiting for this role to fill an existing vacancy. This position is needed to build the foundational AI/ML capabilities and common platform tooling that power intelligent engagement experiences across Twilio. You will influence the design and evolution of our company-wide ML/AI Ops foundation, ensuring every AI capability incorporates rigorous offline and online evals to maintain exceptionally high quality.
You will drive improvements to managing LLM workloads across the company, while ensuring easy and compliant access to data for AI/ML exploration and product development. This role requires a builder mindset to bridge theoretical research, production-grade experimentation, and scalable, enterprise-quality software.
Responsibilities
In this role, you’ll:
Conduct deep-dive research into and implement state-of-the-art LLM inference and orchestration.
Identify opportunities to leverage small language via fine-tuning/distillation.
Build ML systems that hold up at Twilio scale.
Set standards and tooling for building evals across a range of AI/ML capabilities.
Rapidly acquire new technical skills and knowledge in a fast-paced, high-delivery environment.
Proactively leverage and integrate the latest AI development stacks to bypass boilerplate engineering and focus on core differentiation.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
8+ years applied ML/AI experience with a track record of owning technically ambitious systems end to end rather than contributing to someone else's design.
Comfort operating in a 0-to-1 setting with ambiguous requirements and a strong bias for action.
Proficiency in Python programming language.
Experience building cloud-based services on AWS, GCP, or Azure, with high-volume data, streaming or real-time inference paths, and a range of data stores.
Strong fundamentals of statistical machine learning algorithms, transformer models, LLMs.
Extensive experience with ML Ops and LLM Ops patterns, including designing and implementing rigorous evaluation metrics for non-deterministic AI features at scale.
Strong communication skills and highly effective collaborator who works well with teammates.
Familiarity with AI-assisted development tools (e.g., Claude, Codex, GitHub Copilot, Cursor, etc.).
Desired:
Prior experience building evals for autonomous agents and large language models.
Prior experience building autonomous agents that handle multi-turn conversations and maintain long-term context/consistency.
Prior experience working in a globally distributed team.
Evidence of technical leadership/impact, such as contributions to open-source data/ML projects and/or published technical presentations, blog posts, papers, or research.
Location
This role will be remote and based in Ontario, British Columbia or Alberta, Canada.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.
The estimated pay ranges for this role are as follows:
$160,320 - $200,400
Target Bonus Percentage 12.5%
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: San Francisco; Remote; New York
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
We’re continuing to invest in building the best platform for creators and are looking for a Senior Backend Engineer, Video Platform Integration to build scalable backend systems and reliable live video experiences for creators and their communities.
This role can be based in San Francisco or New York, with three days per week in the office under our hybrid work model. Remote candidates may also be considered.
About the Team
The Backend Platform team builds the foundational systems and infrastructure that power Patreon’s creator platform. We own core backend services, APIs, databases, and developer tooling that help product teams ship quickly and reliably at scale. Our scope also includes live video infrastructure, where we partner with video providers to deliver high-quality streaming experiences across web and mobile.
About the Role
You’ll combine strong backend engineering skills with practical video experience to help build Patreon’s live video capabilities. Our video partners handle much of the core media processing and delivery. Your work will focus on the backend services, vendor integrations, and operational systems that turn those capabilities into reliable experiences for creators.
This role offers opportunities to take on increasing technical ownership, make architectural decisions, and grow your impact across the team.
- Design, build, and operate distributed backend services, APIs, and event-driven workflows supporting video and broader platform capabilities.
- Integrate video vendor APIs and SDKs into Patreon’s systems, including stream setup, session lifecycle, recording workflows, and status updates.
- Build resilient integrations that handle asynchronous events, retries, rate limits, vendor outages, and recovery.
- Improve performance, scalability, and reliability across services, databases, caching layers, and third-party dependencies.
- Partner with web, mobile, product, and infrastructure teams to deliver reliable broadcast and playback experiences.
- Develop monitoring, dashboards, alerts, and automated tests to identify streaming issues and understand their impact on creators and viewers.
- Investigate production issues across Patreon’s services and video providers, collaborating with vendors to resolve problems and prevent recurrence.
- Contribute to technical designs, vendor evaluations, and build-versus-buy decisions that balance delivery speed, cost, and maintainability.
- Participate in on-call, code reviews, and design discussions, sharing knowledge and strengthening engineering practices.
What You’ll Need
- Significant experience building and operating production backend systems, typically five or more years or equivalent demonstrated expertise.
- Strong foundations in distributed systems, API design, asynchronous processing, queues, and event-driven architectures.
- Proficiency in a backend language such as Python, Go, Java, or a similar language.
- Experience with relational or NoSQL databases, data modeling, caching, and performance optimization.
- Practical experience integrating video or live streaming providers into production applications, including stream creation, broadcast setup, playback, or recording workflows.
- Experience working with video vendor APIs, SDKs, and webhooks to manage stream lifecycle, track status changes, and handle failures.
- A working understanding of video concepts such as latency, buffering, adaptive bitrate streaming, and protocols such as HLS or WebRTC.
- Ability to troubleshoot video issues across backend services, vendor platforms, and web or mobile clients using logs, metrics, and vendor diagnostic tools.
- Experience building resilient third-party integrations that account for authentication, rate limits, retries, duplicate or out-of-order events, and service interruptions.
- An ownership mindset, with experience testing, monitoring, debugging, and supporting systems in production.
- Ability to work through ambiguous problems, explain technical trade-offs, and collaborate across teams.
- Curiosity about video systems and a desire to expand your technical scope through hands-on delivery and learning.
Helpful Experience
- Integrating managed video platforms such as Amazon IVS, Mux, Cloudflare Stream, or similar providers.
- Supporting live video experiences across web or mobile.
- Building observability for video quality, session health, or third-party service reliability.
- Evaluating vendor capabilities, usage limits, and costs.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you're excited about a role but your past experience doesn't match every bullet point outlined above, we strongly encourage you to apply anyway. If you're a creator at heart, are energized by our mission, and share our company values, we'd love to hear from you.
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They're the reason we're here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don't quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.com
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role's job family. The final offer will be based on candidate's experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: United States (Remote)
Workplace: Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
As a member of the Teleport Customer Solutions Team, you will own the full post-sales lifecycle for a portfolio of strategic customers: implementation, technical support, ongoing business reviews, and identifying expansion opportunities. You will be responsible for implementing, supporting, evangelizing, and expanding Teleport at our top customers, and dedicated to proactively driving adoption so that they achieve the maximum value from all Teleport products and solutions.
This is a deeply technical role. Many of our customers run Teleport on Kubernetes, and you will be expected to operate comfortably at the cluster level: designing and deploying Teleport in customer environments, troubleshooting failing workloads, and debugging access, networking, and certificate issues alongside customer engineers.
You will work directly with customers to design solution architecture, deploy and configure Teleport hands-on, share implementation best practices, triage and debug technical issues, develop and maintain training programs, evangelize the solution to a wider customer organization, and plan and assist with enterprise-wide rollouts. You will act as a customer champion within Teleport and help prioritize product feedback by working with the Product team. As a Senior Technical Account Manager, you will be the primary lead for identifying and providing initial triage of technical blockers via shared chat, ticket, and meetings.
As our company grows and we launch new offerings, the requirements of this position may shift. You should be comfortable with change and have an interest in continually learning and advancing your skillset.
What you’ll bring
- Deep, hands-on Kubernetes experience. You have built clusters with kubeadm (not just managed services), configured RBAC and certificate-based user access, and debugged failing workloads, networking, and control-plane issues. CKA certification is strongly preferred; CKAD is a plus.
- Experience with cert-manager and TLS certificate management, Helm, and GitOps tooling (ArgoCD or Flux)
- Demonstrable experience with the following security principles and technologies: SSH, PKI, 2FA, SSO (SAML, OIDC), and RBAC
- Linux administration skills
- Hands-on experience with one of the major public cloud providers: AWS, GCP, or Azure (certifications are a plus)
- 8+ years of experience in customer-facing software onboarding, software services, solution architecting, or system administration roles
- Exceptional hands-on troubleshooting, testing, and debugging skills, with the tenacity to identify and resolve technical issues as they arise
- Outstanding soft skills and excellent verbal and written communication
- Project management experience and the ability to handle multiple clients simultaneously
What you’ll be doing
- Design solution architecture for Teleport in customer environments
- Deploy and configure Teleport in customer environments, including Kubernetes-based deployments, and communicate implementation best practices to the customer
- Act as the point person for technical issues, troubleshooting Kubernetes-based customer environments (cluster, networking, certificate, and access issues) and escalating high-complexity cases to Engineering
- Work closely with Sales and Product to identify customer needs tied to tangible upsell and cross-sell opportunities
- Plan and deliver Quarterly Business Reviews for customers, drive adoption within the customer organization, and plan and assist with enterprise-wide rollouts of Teleport
- Develop, maintain, and deliver customized training, and evangelize the solution to a wider customer organization
- Maintain strong working relationships with key client stakeholders and expand those relationships into other parts of the organization
- Document each customer’s business goals and challenges to align Teleport with the most value possible
- Serve as a subject matter expert on existing and upcoming Teleport solutions for customers and teammates, staying up to date on the latest releases
- Collaborate with Sales and Product to provide valuable feedback for product improvement
- Support our broader customer base seeking new solutions and best practice recommendations
Our interview process
Our interview process includes a hands-on technical assessment. You will build a kubeadm Kubernetes cluster, configure RBAC with certificate-based user access, deploy an application, present your design and its tradeoffs, and work through live Kubernetes troubleshooting scenarios. Candidates should be comfortable operating Kubernetes at this level without relying on managed-service abstractions. You are welcome to use AI tools for the take-home portion, with full disclosure of how they were used.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Location: San Jose, California, United States
Who We Are
OKX is one of the world's leading crypto platforms — a regulated exchange, a self-custody wallet, and a growing ecosystem of decentralized applications used by millions globally. We move fast, ship constantly, and operate across trading, DeFi, payments, and social products — each with distinct users and design challenges.
Our design organization is in the middle of a meaningful transformation: raising craft standards, building tighter brand-to-product coherence, and embedding AI into how we work. We're backed by our core principles — We Before Me, Do the Right Thing, and Get Things Done — and we take those seriously in how we hire, build, and ship.
About the Opportunity
This is a hybrid onsite position. Candidates must be in the Bay Area, CA.
We’re looking for a Senior Visual Designer to join the Visual System Team, the team responsible for how OKX looks and feels across every product surface, including mobile and web. You’ll work at the intersection of brand expression and product design, crafting the visual layer that makes OKX products feel distinctive, coherent, and trusted.
This isn’t a role where you receive a finalized wireframe and simply apply a visual layer. You’ll be involved early, shaping how features are visually conceived, how brand moments are integrated into product flows, and how visual systems scale across an ecosystem of products used by millions.
You’ll work within OKX’s Visual Systems infrastructure alongside the Design System and Content System teams, contributing to scalable visual frameworks including illustration guidelines, motion principles, iconography standards, and brand-in-product patterns that raise quality across the entire product.
What You'll Be Doing
Design product visual experiences.
Create high-quality visual and UI designs for OKX products across trading, wallet, payments, and social features. Own the visual execution of key product surfaces, from concept through to pixel-perfect delivery. Balance beauty with clarity in a domain where trust and usability are non-negotiable.
Contribute to visual systems.
Work within and contribute to OKX’s visual systems, including shared illustration styles, motion tokens, color systems, iconography, layout patterns, UI components, and design tokens. Your work should strengthen the system, not create one-off exceptions. Think in terms of reusable, scalable assets and patterns, not just individual
Bridge brand and product.
Translate brand direction into in-product visual experiences. Work with the Brand Design team to ensure that visual identity is consistent from marketing to core product, while adapting it thoughtfully to product goals, user needs, and performance metrics. You’ll help create room for the product’s own visual expression without going off-brand.
Design product campaigns and key moments.
Create engaging visual experiences for in-product campaigns, launches, and feature moments. These should feel distinctive and expressive while remaining native to the product experience and aligned with the broader brand.
Use AI tools in your design workflow.
Actively integrate AI into your daily practice using generative tools for ideation, exploration, variation, prototyping, and asset production. You’re expected to experiment with AI-assisted workflows and bring what works back to the team. This is a core part of how we work, not an optional extra.
Collaborate cross-functionally.
Partner with product designers, engineers, and product managers to ensure visual design decisions are grounded in user needs and technically feasible. Participate in design reviews, give and receive critique constructively, and communicate your rationale clearly.
Pitch and present.
Propose creative concepts to team leads and stakeholders. Articulate the reasoning behind visual choices, not just what you designed, but why it is the right solution for the user and the brand.
What We Look For In You
4–6 years of experience in visual design, UI design, a digital-focused role within a brand team, or a related discipline, with a portfolio demonstrating strong craft, modern taste, and attention to detail.
Experience taking product experiences from wireframes to polished, production-ready UI. You understand how visual design supports usability, hierarchy, trust, product goals, and measurable outcomes, not just aesthetics.
Strong UI and digital design fundamentals across product, responsive web, and mobile experiences. Mobile-first experience is essential.
Exceptional visual craft across typography, color, composition, layout, interaction, and detail. You have a clear point of view, make thoughtful design decisions, and care about the polish that separates good from great.
Experience creating or contributing to scalable design systems. You understand tokens, components, patterns, and how to create a coherent visual language across a product.
Comfortable working at the intersection of brand and product. You can translate brand direction into product experiences that meet user and business needs while leaving room for distinctive product expression.
AI-forward in your practice. You actively use generative tools for ideation, exploration, prototyping, and production, and are excited to experiment with new workflows. You use AI with strong creative judgment, refining outputs rather than relying on unedited generated assets, and look for ways to make visual work more scalable.
A clear, collaborative communicator who can articulate design rationale and work effectively with product designers, engineers, product managers, and Brand Design.
Proficiency in Figma and prototyping tools, with the ability to communicate interaction and motion intent through high-fidelity prototypes.
Experience creating light animation is a strong plus. Experience with 3D software or a genuine willingness to learn is also highly valued.
What Sets You Apart
Experience designing for fintech, crypto, or trading platforms — you understand the visual language of trust, precision, and data density.
Strong visual. illustration and interaction idea skills — you can create original visual assets, not just compose them.
An exceptional eye for layout, composition, and hierarchy. You can turn ideas into clear, high-quality visual solutions quickly and decisively.
Comfortable working in a fast-paced environment, balancing speed with a high bar for craft and attention to detail.
Experience working with globally distributed teams across offices and time zones.
Familiarity with how visual design integrates with front-end implementation. You understand CSS, design tokens, and component architecture well enough to collaborate effectively with engineers.
Perks & Benefits
Competitive total compensation package
Team building programs and company events
Wellness and meal allowances
Comprehensive healthcare for employees and dependents
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $178,888 - $268,333
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
VP of Communications, Replit
Replit is changing who gets to build software. As an agentic software creation platform, Replit enables anyone, from individual creators to teams inside the world’s largest companies, to turn natural language into applications, internal tools, dashboards, workflows, websites, and software that solves real problems.
We are looking for a Director or VP of Communications to lead Replit’s next chapter of storytelling, trust building, and market leadership.
This is a senior communications role for a creative, strategic, and hands-on leader who can build and scale the communications function as Replit grows from a beloved developer platform into a defining company in AI, software creation, and enterprise transformation. This person will own Replit’s external and internal communications strategy, including strategic positioning and company narrative, media relations, analyst relations, executive communications, internal communications, crisis communications, customer storytelling, flagship thought leadership, policy-related communications, and global awareness.
The role requires someone who can push through the noise, make the Replit story heard, and keep it part of the conversation. The Director / VP of Communications will develop a compelling narrative that evolves with the company, the product, and the market, and deliver it across media, policymakers, partners, customers, prospects, and employees. The role will also support Replit’s international awareness, with a focus on key markets in Europe and Asia.
This person must be both strategic and execution-oriented. They should have built or helped lead a communications function at a fast-growing technology company, or led communications and positioning for a leading institution. This is not a traditional press office role of adopting another company’s playbook in its entirety.
The person must be creative, scrappy, maybe even spiky: able to take what they know works as a foundation and build on it to make Replit a unique player that punches above its weight in a crowded, competitive marketplace.
Role
- Lead and scale Replit’s communications function, including communications strategy, team structure, agency management, operating rhythms, and execution standards.
- Build an AI-native communications function, with agents running repeatable work so a lean team focuses on judgment, relationships, and creative leaps.
- Develop and evolve Replit’s corporate narrative as the company expands across AI, developer tools, enterprise, consumer, education, and global markets.
- Own Replit’s strategic positioning: the upstream frameworks and intellectual capital that make every launch, stage, and story land better.
- Lead communications programs across company announcements, product launches, enterprise momentum, customer stories, partnerships, policy-related issues, executive visibility, awards, events, and thought leadership.
- Shape how the market understands Replit as an agentic software creation platform that enables anyone to build applications using natural language.
- Build clear, credible narratives around AI-powered software creation, developer productivity, enterprise adoption, security, governance, education, and the future of work.
- Develop flagship thought leadership, signature reports, and third-party validator relationships that build enterprise and institutional trust.
- Partner with the CEO, executive team, and functional leaders on positioning, reputation, media strategy, internal communications, and high-stakes company moments.
- Build and maintain strong relationships with technology, business, AI, enterprise, developer, policy, and international media.
- Partner closely with product, engineering, marketing, sales, partnerships, legal, policy, people, and finance to create coordinated communications programs that support company priorities.
- Lead or support internal communications, including company meetings, leadership messaging, employee announcements, change communications, and moments that help the company stay aligned as it scales.
- Manage proactive and reactive communications, including rapid response, issues management, crisis communications, and sensitive topics.
- Prepare executives and spokespeople for media interviews, podcasts, conferences, customer events, internal moments, and industry presentations, and earn premier stages for Replit’s leaders.
- Support Replit’s global communications strategy, with particular focus on expanding awareness in Europe and Asia.
- Track the AI, software, developer, enterprise, startup, and policy landscape to identify where Replit should lead, respond, or reframe the conversation.
- Build a communications culture that values speed, clarity, creativity, judgment, and proof.
Qualifications
- BA/BS degree or equivalent practical experience.
- 12+ years of experience in communications, PR, media, corporate affairs, or related fields for Director level; 15+ years for VP level.
- Experience building, scaling, or significantly expanding a communications or strategic positioning function at a fast-growing technology company or leading institution.
- Proven experience working directly with founders, CEOs, executives, and senior cross-functional leaders.
- Strong relationships with technology, business, enterprise, AI, developer, and/or policy media.
- Experience managing external agencies and cross-functional communications programs on a global level.
- Excellent written and verbal communication skills, with the ability to tailor messages for users, developers, enterprise buyers, employees, policymakers, partners, and the press.
- Strong understanding of the AI landscape and how AI is changing software development, enterprise productivity, and the future of work.
- Hands-on fluency with AI and agentic tools, with a vision for AI-native communications operations.
- Track record of flagship thought leadership: signature reports, executive platforms, and ideas that shape an industry’s conversation.
- Experience earning third-party validation from leading institutions and policy communities for a scrutinized or emerging technology.
- Experience guiding communications through major inflection points: public-company transitions, landmark policy moments, category creation.
- Experience across several communications disciplines, including external communications, internal communications, media relations, executive communications, crisis communications, and strategic messaging.
- Ability to translate complex technical ideas into clear, compelling stories without losing substance.
- Cross-functional leadership experience, with the ability to influence and collaborate across product, engineering, sales, marketing, legal, policy, finance, and people teams.
- Ability to see the big picture while operating in execution mode.
- Passionate about their craft and the impact they can have.
- Strong judgment in fast-moving, high-pressure environments.
- A creative, resourceful, “do more with less” mindset.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: Northbrook, IL, IL, United States
Job Description
Key Responsibilities
Develop/maintain infusion protocols
Create a standard infusion menu
Develop business/marketing strategies with upper management for infusion spoke
Collaborate with Here & Now clinicians to develop client care plans
Participate in standing meetings and is responsible for the information to these meetings
Educate clients about the benefits of infusion therapy
Coordinate new client onboarding with the support of referring clinicians
Prepare IV drips based on client wellness needs
Administer hydration and nutrients via fluid therapy
Coordinate with vendors and maintain supply costs
Monitor client treatment, progression, safety, and outcomes
Manage nursing functions including client scheduling, inventory management and coordination of follow-up care
Triage infusion phone calls from patients and new clients
Collaborates with front desk and management team to facilitate continuous quality improvements and compliance
Create a calming environment and make sure the client is comfortable during treatment
Completes notes and bills claims for infusion services
Required Education/Background
Bachelor of Science in Nursing (BSN) or Associate Degree in nursing (ADN) 2+ years’ experience working as a registered nurse in a clinical setting preferred
2+ years Infusion Therapy experience
State Board of Nursing Licensed; active and unencumbered Must possess valid basic life support (BLS) certification
CRNI, VA-BC, OCN preferred
Job Types: Full-time, Part-time
Benefits:
Health insurance
Medical specialties:
Holistic Medicine
Physical & Rehabilitation Medicine
Psychiatry
Physical setting:
Clinic
Standard shift:
Day shift
Weekly schedule:
Monday to Friday
No weekends
Rotating weekends
Weekends as needed
Experience:
Nursing: 2 years (Required)
Infusion: 2 years (Required)
License/Certification:
BLS Certification (Preferred)
RN License (Required)
Location: (Multiple States), United States
Job Overview
As our Neurofeedback Tech you will record qEEG brain maps and provide neurofeedback services to our clients
Key Responsibilities
Running neurofeedback training sessions for patients according to parameters set by the Director of Neurofeedback and Psychiatrist.
Record qEEG data using Brainmaster hardware and software.
Maintain accurate clinical notes for each office visit.
Maintain effective communication with team members involved with each patient’s care.
Communicate with providers from other offices about treatment goals and progress when necessary.
Required Education & Professional Experience
BCIA Certification
At least a year of relevant work experience
Compensation
We offer competitive compensation including health benefits, paid time off and discounted wellness treatments.
Location: (Multiple States), United States
Job Overview
As Front Desk Receptionist you will play a lead role in creating consistently great client experiences from first point of contact through benefits verification and ongoing client care.
Key Responsibilities
Triage front desk operations, answering phones, checking patients in/out.
Coordinate patient appointments and clinical care.
Manage incoming and outgoing shipments and deliveries.
Verify insurance benefits and collect payments.
Coordinate with billing department.
Provide exceptional client service to patients, staff and vendors.
Support continuity among work teams by documenting and communicating actions, irregularities and continuing needs.
Maintain the reception area, keep inventory of furniture and supplies.
Monitor and maintain ambiance, ensuring music/HNTV is playing at right volume and water dispenser is full.
Required Background
Undergraduate Degree
Active Medical Assistant License
At least 2 years of relevant work experience
Desired Qualities & Skills
Passion for mental wellness and client care.
Strong problem-solving skills, ability to figure things out on your own when needed.
Excellent verbal, written, and analytical skills.
Ability to manage electronic medical records.
Fluency with Gmail, Excel, Word or Google Drive, etc.
Location: United States
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About Incode
Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.
The Impact You'll Have
As our
Senior Commercial Counsel, North America
, you will own customer-facing commercial contracting across the U.S. and Canada taking deals from inception to signature. You will be the legal partner our Sales, Account Management, and Customer Success teams turn to for fast, commercially minded, risk-balanced negotiation of Proof of Concept (POC) Agreements, Master Services Agreements (MSAs), Data Processing Agreements (DPAs), order forms, renewals, and amendments.
This is a hands-on, high-volume role for a senior commercial lawyer who is energized by closing deals, comfortable as the single point of accountability for a contract, and fluent in the data privacy and regulatory issues that come with selling identity, biometric, and fraud-prevention technology into highly regulated industries. You will work daily with business stakeholders and counterparties, and partner with our Privacy, InfoSec, and Product teams to land agreements that protect Incode while keeping deals moving. Beyond the deal table, you'll counsel Product and Engineering on new products and features and go-to-market, keeping Incode's launches and customer commitments aligned.
What You’ll Own & Drive
Product & Go-To-Market (GTM)
Advise Product and Engineering teams on new products and features, from design stage through launch and across the full product lifecycle.
Identify and mitigate legal and regulatory risk across new and existing products and features.
Monitor evolving privacy, biometric, and AI-related legal and regulatory developments across the U.S. and Canada and proactively flag changes that affect Incode's products or contracting positions.
Review and approve product-related marketing and external communications, with a focus on consumer protection, unfair/deceptive practices, and privacy posture.
Act as the trusted, responsive legal partner to Sales, Account Management, and Customer Success setting expectations, communicating ETAs, and unblocking deals against quarter-end and go-live timelines.
Translate complex legal and privacy concepts into practical guidance business teams can act on and escalate novel or high-risk issues to the General Counsel with a clear recommendation.
Integrate emerging AI governance and AI-ethics frameworks into responsible product development.
Develop deep fluency in Incode's proprietary technology and product architecture to provide grounded, practical advice.
Commercial Negotiations
Own end-to-end drafting, review, and negotiation of the full range of customer commercial agreements across the North America market in addition to POCs, MSAs, and DPAs, you will negotiate OEM and reseller/partner agreements, NDAs/MNDAs, and amendments.
Serve as the single accountable owner (“hold the pen”) for assigned deals, driving them from first review through redlines, issue resolution, and final execution.
Review and negotiate third-party (customer) paper, quickly identifying material risks, deviations from Incode's positions, and the handful of points truly worth negotiating.
Lead customer-facing calls and direct negotiations, advising the business on key commercial terms — limitation of liability, indemnification, term and renewal, SLAs, fees and pricing interplay, IP and trademark use, and termination.
Provide clear, documented sign-off for signature and partner with Legal Operations on Salesforce and legal software intake workflows.
Your Background
J.D. (or equivalent) and admission to, and good standing in, at least one U.S. state bar.
7+ years of relevant experience as a commercial/technology transactions lawyer, ideally a mix of top law firm and in-house experience at a fast-paced technology company.
Demonstrated track record negotiating and closing complex customer agreements end-to-end, including on customer paper.
Strong, working knowledge of data privacy law applicable to North America (e.g., U.S. state privacy laws, biometric privacy statutes such as BIPA, and Canadian frameworks including PIPEDA and Québec's Law 25), and the ability to apply it in a commercial contracting context with the support of the Privacy Legal Team.
Experience supporting customers in highly regulated environments financial services and banking, government/public sector, gaming, gambling, adult entertainment, medical/healthcare, or similar and comfort with the heightened diligence those deals require across the U.S. and Canada.
Excellent drafting, negotiation, and judgment; able to distinguish must-have protections from nice-to-haves and to take clear positions under deal pressure.
Highly responsive, organized, and able to manage a high volume of simultaneous deals and stakeholders in a fast-paced, high-growth environment.
The Qualities That Set You Apart
Qualification to practice law in Canada.
Experience with CLM tooling and Salesforce.
Familiarity with identity, biometrics, or fraud-prevention technology.
Aspects of our Culture:
High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Promotions & Development
Learn more about
Life at Incode
!
Benefits & Perks:
Flexible Working Hours & Workplace
Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Location: Dominican Republic
Role Purpose:
The Remote Front Desk VA will support the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The goal is to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins, check-outs, and in-person care.
Key Responsibilities:
Inbound Call Management:
Handle high volumes of incoming patient calls across the practice’s eight locations, ensuring prompt responses and professional communication.
Appointment Scheduling:
Schedule, reschedule, and confirm patient appointments according to established scheduling protocols and provider availability.
Scheduling Protocol Compliance:
Follow specific rules for appointment types, new patient visits, double-booking restrictions, and procedure scheduling to prevent errors and clinic delays.
Patient Communication:
Respond to patient inquiries, provide appointment-related information, and manage follow-up communications through phone, text, and email.
Patient Registration:
Assist with new patient registration and ensure patient information is accurately entered and updated in the system.
Insurance Intake and Eligibility Verification:
Collect insurance information and assist with verifying patient eligibility and coverage according to office procedures.
Referral Verification:
Review and verify referrals, follow up on missing information, and coordinate referral-related communications through shared office email accounts.
EHR and Practice Management:
Use Advanced MD to access patient records, manage appointments, update information, and document relevant interactions accurately.
Phone and Text Management:
Use Weave to manage incoming calls, patient text messages, and related communications efficiently.
Patient Flow Support:
Help reduce the administrative burden on onsite receptionists so they can focus on in-person check-ins, check-outs, and other front-office responsibilities.
Documentation and Follow-Up:
Maintain accurate records of calls, scheduling changes, patient requests, and outstanding follow-up items within the appropriate systems.
Confidentiality and Compliance:
Handle patient information securely and follow applicable HIPAA requirements and the practice’s privacy and data-handling policies
.
Required Skills / Experience:
• At least 2 years of medical front desk experience.
• Familiarity with insurance verification and eligibility.
• Experience handling patient scheduling.
• Comfortable explaining basic insurance and benefit information to patients.
• Strong attention to detail.
• Ability to learn and follow scheduling protocols.
• Professional phone communication skills.
•
Ability to manage 90-100 calls per day.
Preferred Skills:
Preferably female candidates and Spanish speakers.
Non-Negotiables (Hard Requirements):
VA should have a solid understanding of medical terminology and medical background.
(Tech-savvy) comfortable and skilled at using technology, software, computers, and digital tools.
Knowledge of EHR systems
Tools / Systems & Compliance:
•
AdvancedMD
as their EHR/Practice Management System
•
Weave
as their phone and texting platform
• Shared office email accounts for referrals and patient communications
Schedule:
8:30AM-5:30PM PST (1hr lunch break)
Pay per hour: 10USD
Location: Mexico
Role Purpose:
The Remote Front Desk VA will support the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The goal is to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins, check-outs, and in-person care.
Key Responsibilities:
Inbound Call Management:
Handle high volumes of incoming patient calls across the practice’s eight locations, ensuring prompt responses and professional communication.
Appointment Scheduling:
Schedule, reschedule, and confirm patient appointments according to established scheduling protocols and provider availability.
Scheduling Protocol Compliance:
Follow specific rules for appointment types, new patient visits, double-booking restrictions, and procedure scheduling to prevent errors and clinic delays.
Patient Communication:
Respond to patient inquiries, provide appointment-related information, and manage follow-up communications through phone, text, and email.
Patient Registration:
Assist with new patient registration and ensure patient information is accurately entered and updated in the system.
Insurance Intake and Eligibility Verification:
Collect insurance information and assist with verifying patient eligibility and coverage according to office procedures.
Referral Verification:
Review and verify referrals, follow up on missing information, and coordinate referral-related communications through shared office email accounts.
EHR and Practice Management:
Use Advanced MD to access patient records, manage appointments, update information, and document relevant interactions accurately.
Phone and Text Management:
Use Weave to manage incoming calls, patient text messages, and related communications efficiently.
Patient Flow Support:
Help reduce the administrative burden on onsite receptionists so they can focus on in-person check-ins, check-outs, and other front-office responsibilities.
Documentation and Follow-Up:
Maintain accurate records of calls, scheduling changes, patient requests, and outstanding follow-up items within the appropriate systems.
Confidentiality and Compliance:
Handle patient information securely and follow applicable HIPAA requirements and the practice’s privacy and data-handling policies
.
Required Skills / Experience:
• At least 2 years of medical front desk experience.
• Familiarity with insurance verification and eligibility.
• Experience handling patient scheduling.
• Comfortable explaining basic insurance and benefit information to patients.
• Strong attention to detail.
• Ability to learn and follow scheduling protocols.
• Professional phone communication skills.
•
Ability to manage 90-100 calls per day.
Preferred Skills:
Preferably female candidates and Spanish speakers.
Non-Negotiables (Hard Requirements):
VA should have a solid understanding of medical terminology and medical background.
(Tech-savvy) comfortable and skilled at using technology, software, computers, and digital tools.
Knowledge of EHR systems
Tools / Systems & Compliance:
•
AdvancedMD
as their EHR/Practice Management System
•
Weave
as their phone and texting platform
• Shared office email accounts for referrals and patient communications
Schedule:
8:30AM-5:30PM PST (1hr lunch break)
Pay per hour: 10USD
Location: Colombia
Role Purpose:
The Remote Front Desk VA will support the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The goal is to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins, check-outs, and in-person care.
Key Responsibilities:
Inbound Call Management:
Handle high volumes of incoming patient calls across the practice’s eight locations, ensuring prompt responses and professional communication.
Appointment Scheduling:
Schedule, reschedule, and confirm patient appointments according to established scheduling protocols and provider availability.
Scheduling Protocol Compliance:
Follow specific rules for appointment types, new patient visits, double-booking restrictions, and procedure scheduling to prevent errors and clinic delays.
Patient Communication:
Respond to patient inquiries, provide appointment-related information, and manage follow-up communications through phone, text, and email.
Patient Registration:
Assist with new patient registration and ensure patient information is accurately entered and updated in the system.
Insurance Intake and Eligibility Verification:
Collect insurance information and assist with verifying patient eligibility and coverage according to office procedures.
Referral Verification:
Review and verify referrals, follow up on missing information, and coordinate referral-related communications through shared office email accounts.
EHR and Practice Management:
Use Advanced MD to access patient records, manage appointments, update information, and document relevant interactions accurately.
Phone and Text Management:
Use Weave to manage incoming calls, patient text messages, and related communications efficiently.
Patient Flow Support:
Help reduce the administrative burden on onsite receptionists so they can focus on in-person check-ins, check-outs, and other front-office responsibilities.
Documentation and Follow-Up:
Maintain accurate records of calls, scheduling changes, patient requests, and outstanding follow-up items within the appropriate systems.
Confidentiality and Compliance:
Handle patient information securely and follow applicable HIPAA requirements and the practice’s privacy and data-handling policies
.
Required Skills / Experience:
• At least 2 years of medical front desk experience.
• Familiarity with insurance verification and eligibility.
• Experience handling patient scheduling.
• Comfortable explaining basic insurance and benefit information to patients.
• Strong attention to detail.
• Ability to learn and follow scheduling protocols.
• Professional phone communication skills.
•
Ability to manage 90-100 calls per day.
Preferred Skills:
Preferably female candidates and Spanish speakers.
Non-Negotiables (Hard Requirements):
VA should have a solid understanding of medical terminology and medical background.
(Tech-savvy) comfortable and skilled at using technology, software, computers, and digital tools.
Knowledge of EHR systems
Tools / Systems & Compliance:
•
AdvancedMD
as their EHR/Practice Management System
•
Weave
as their phone and texting platform
• Shared office email accounts for referrals and patient communications
Schedule:
8:30AM-5:30PM PST (1hr lunch break)
Pay per hour: 10USD
Location: New York City, NY
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
Our Scaled Revenue Strategy & Operations (RSO) team is seeking a highly analytical and strategic individual to drive impact across our North America Mid-Market (MM) sales team. This role has a deep focus on scaling Mid Market in North America, but also has the opportunity to drive global projects at scale. You will be pivotal in driving sales rigor, providing business insights, and propelling the sales strategy and operational effectiveness across MM Sales team. This role will partner closely with Sales Leadership and cross functional Partners to lead diverse, high-impact projects focused on go-to-market (GTM) motions and operational excellence for a rapidly growing part of the business.
Location:
This role is based out of our New York Office.
Responsibilities:
This role requires a leader who can operate seamlessly between deep analytics and driving operational and/or strategic improvements for our Sales Team. In addition, this role requires strong interpersonal and communication skills required to liaise with senior leaders in the organization. This role will liaise with Directors regularly to drive impact through scalable actions.
Strategic Planning & Go-to-Market (GTM) Leadership
Annual Planning: Lead and/or support the annual and quarterly sales planning processes, including developing business plans, operating models, customer segmentation, and resource allocation.
GTM Strategy: Develop and recommend GTM strategies for the Mid-Market segment, including key segments, in close collaboration with senior Sales and cross-functional partners.
Project Management: Lead complex, cross-functional project management efforts to ensure seamless implementation of new sales initiatives and operating rhythms across teams.
Business Performance & Analytics
Reporting: Develop and partner with central analytics on executive-level reporting on a weekly, monthly, and quarterly basis to track pipeline health, pitch velocity, and seller productivity.
Actionable Insights: Deep dive into business performance to proactively diagnose key issues, identify levers for growth, and translate complex insights into clear, measurable action plans for Sales leadership.
Operational Excellence
Sales Processes: Drive improvements in sales processes through analytics and understanding of the business (i.e. pipeline management, forecasting) and collaborate across teams to execute.
Process Optimization: Optimize sales and RSO processes, streamline workflows, and work with central teams to build automation and drive scalability.
Scalability: Partner with central teams to implement and scale best practices.
Required Qualifications:
Education: Bachelor’s degree or equivalent.
Professional Tenure: 8–12 years of professional experience in a strategic or operational function, such as Revenue/Sales Operations, Business Operations, Management Consulting, or Investment Banking.
Industry Preference: Experience in the online advertising and tech industry is highly preferred.
Domain Expertise: Strong analytical background with ability to handle complex excel models and experience using SQL.
Language: Fluent in English written and oral communication.
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
#LI-Hybrid
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$180,200
—
$252,300 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: EMEA; Romania; Ireland; Portugal; United Kingdom; Spain; Brazil; Poland; Canada
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
Location: Fully remote. To create the best experience for you and to meet our business needs, this role requires you to be based within the EMEA or AMER regions.
You’ll join Oyster as a Senior AI Solutions Engineer, reporting to the AI Director and partnering closely with functional leadership across Oyster.
Your mandate goes beyond automating individual tasks. You’ll help make Oyster’s business functions AI native, initially across areas such as People & Legal, Finance, and Operations. This means rethinking how people work with AI, where agents can take on operational work, and where human judgement creates the most value to build a more effective AI enabled organization.
You’ll be part of a connected group of Senior AI Solutions Engineers transforming different departments across Oyster. Together, you’ll establish shared standards, reuse successful approaches, and ensure Oyster’s AI transformation is coordinated rather than siloed.
This is a senior, hands on role. You’ll independently identify high value opportunities, decide where AI should and should not be used, and lead complex solutions from discovery through adoption and measurable business impact.
Successful candidates will be aligned to the business function where their experience, strengths, and interests can create the greatest impact, with the flexibility to support different functions as Oyster’s transformation priorities evolve.
CORE RESPONSIBILITIES
Make business functions AI native
Reimagine how teams work with AI. Move teams from manually operating tools and workflows toward humans orchestrating AI powered ways of working, with human judgement where it matters.
Shape the AI roadmap
Partner with functional leaders to identify, prioritize, and frame high impact transformation opportunities.
Lead solutions from start to finish
Own complex initiatives from an ambiguous problem through design, build, deployment, adoption, and improvement.
Build best in class AI agents and solutions
Design, build, test, and continuously improve reliable AI agents, agentic workflows, automations, and integrations using LLMs, orchestration platforms, APIs, tools, and enterprise data sources.
Apply sound judgement
Balance value, feasibility, risk, data quality, maintainability, and human oversight. Recognize when AI is not the right solution.
Drive AI adoption and self sufficiency
Partner with functional leaders, managers, and champions to embed AI into everyday work. Help teams move beyond consuming AI outputs toward confidently creating reusable prompts, workflows, and AI powered ways of working.
Own solutions beyond launch
Measure adoption, quality, reliability, and business impact after release. Continuously improve solutions based on real usage and outcomes rather than treating launch as completion.
Connect the organization and raise capability
Build trust with functional leadership, share reusable patterns with AI Solutions Engineers supporting other departments, mentor colleagues, and help teams develop the skills and confidence to operate effectively in an AI enabled environment.
MINIMUM REQUIREMENTS
- 3+ years of hands on AI and automation experience, supported by broader experience delivering complex solutions in business operations, functional transformation, Solutions Engineering, systems integration, or a related field.
- A track record of redesigning workflows or operating models, rather than only automating isolated tasks.
- Experience independently leading complex, cross functional initiatives from an ambiguous problem to measurable business impact.
- Strong automation capability using tools such as n8n, Zapier, Make, or comparable orchestration technologies.
- Strong hands on experience designing, building, deploying, and improving production AI agents and agentic workflows using LLMs, APIs, tools, and enterprise data.
- Strong experience in at least one complex business function such as People, Legal, Finance, Operations, or a related area.
- Experience integrating business systems through APIs, webhooks, and authentication mechanisms.
- Strong judgement about where AI can create value, where processes need deeper redesign, and where automation should not be used.
- Ability to influence functional leaders, challenge assumptions constructively, and align technical and nontechnical stakeholders.
- A track record of mentoring others, sharing expertise, and raising standards across a team.
BONUS EXPERIENCE
- Experience with enterprise systems and platforms used across functions such as People, Legal, Finance, or Operations.
- JavaScript, Python, or SQL experience.
- Familiarity with RAG, MCP, AI evaluation, observability, governance, or security controls.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
The Business Development team at Harvey is responsible for enabling step-change outcomes, working in lock-step with go-to-market and product leadership. We rapidly adapt to the changing market environment, unlock new product experiences, and deliver new business. As a member of this team, you will help us build differentiated product offerings and scalable go-to-market motions.
This role owns the legal research side of that work. You will source, evaluate, and negotiate access to the legal research content our products are built on and connected to, across both primary and secondary sources. You will quarterback these deals from identification and evaluation through negotiation and product integration.
Legal content is a difficult market to work in. Rights are fragmented, licensing terms are idiosyncratic. We are looking for someone who already understands that terrain, either because they practiced and relied on these materials every day, or because they sat on the other side of the table building and licensing them.
You will work closely with senior stakeholders across product, engineering, finance, legal, and go-to-market functions to drive strategic initiatives and ensure successful partnership outcomes.
Your ability to articulate the value of Harvey's product and sales strategy, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.
WHAT YOU'LL DO
- Develop and execute a strategic plan for legal content and data partnerships, aligned with Harvey's overall product and GTM strategy.
- Independently identify, evaluate, and establish a range of partnerships with legal content and data providers.
- Assess corpora on the merits: jurisdictional coverage, historical depth, update cadence, editorial enhancements, metadata quality, and what rights actually come with the data.
- Negotiate complex licensing agreements, ensuring mutually beneficial terms and alignment with company goals.
- Conduct quantitative analysis, create business cases, and present them to executives.
- Collaborate closely with product, engineering, finance, legal and GTM teams to oversee the successful integration of new content sources into the product.
- Build and nurture strong long-term relationships with key partners, ensuring mutual success and achievement of partnership goals and business objectives.
- Operate autonomously, being both a proactive executor and strategic thinker at Harvey pace.
WHAT YOU HAVE
- You practiced law in the United States, or you helped build the tools lawyers practice with. We have a strong preference for litigators who have real fluency in the legal research corpus. Experience working in business development, product, or corporate development is a strong plus.
- Proven ability to develop executive relationships, negotiate complex contracts, and problem-solve with external partners to drive distribution in new markets.
- Experience collaborating with product teams to develop and distribute new technology solutions.
- Team player who can collaborate effectively across internal functions (Product, Legal, GTM, etc.) to achieve common goals.
- Demonstrated passion for Harvey's mission and a strong understanding of AI and its potential applications in knowledge work.
- Comfort with ambiguity and the ability to thrive in a fast-paced, evolving environment.
- Excellent communication and interpersonal skills—can influence without authority and drive urgency with empathy.
COMPENSATION
$240,000 - $260,000 USD OTE 70/30
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-TA1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
УдалённоUnited States (Remote)
УдалённоRemote - United States
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seniorSan Francisco; Remote; New York; For remote employees located outside CA and NY, salary may vary based on location and local market conditions
УдалённоseniorUnited States (Remote)
seniorSan Jose, California, United States; Candidates must be in the Bay Area, CA; Experience working with globally distributed teams across offices and time zones
ГибридСША; 💹 401(k) Program with a 4% match (US Only); 🚗 Commuter Benefits (In-Office & US Only); We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds