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Location: Lao People's Democratic Republic Be the Voice That Makes a Difference. As a Crisis Helpline Responder, you’ll provide immediate, compassionate support to individuals experiencing distress or crisis. Your work will directly contribute to safety, stabilization, and connection to life-saving resources. This is a remote, part-time role with flexible scheduling. Local language fluency is preferred, but all qualified, mission-aligned candidates are encouraged to apply. Why This Role Matters You’ll serve as a lifeline for individuals facing suicide risk, self-harm, and acute emotional crises—making a real, immediate impact every shift. Responsibilities Respond to crisis hotline calls with empathy and professionalism Provide evidence-based crisis counseling and de-escalation support Conduct risk assessments and arrange emergency services or referrals when required Maintain accurate and confidential call documentation Develop tailored crisis management and safety plans Ensure smooth handovers between shifts Dedicate each shift exclusively to Intellect crisis support services Requirements 1–3 years of helpline experience (paid or volunteer) Proven ability to manage high-risk situations Emotional resilience and calm decision-making under pressure Fluency in Lao and English ; additional languages are a plus

Location: Lao People's Democratic Republic; Cambodia; Thailand; China Be the Voice That Makes a Difference. As a Crisis Helpline Responder, you’ll provide immediate, compassionate support to individuals experiencing distress or crisis. Your work will directly contribute to safety, stabilization, and connection to life-saving resources. This is a remote, part-time role with flexible scheduling. Local language fluency is preferred, but all qualified, mission-aligned candidates are encouraged to apply. Why This Role Matters You’ll serve as a lifeline for individuals facing suicide risk, self-harm, and acute emotional crises—making a real, immediate impact every shift. Responsibilities Respond to crisis hotline calls with empathy and professionalism Provide evidence-based crisis counseling and de-escalation support Conduct risk assessments and arrange emergency services or referrals when required Maintain accurate and confidential call documentation Develop tailored crisis management and safety plans Ensure smooth handovers between shifts Dedicate each shift exclusively to Intellect crisis support services Requirements 1–3 years of helpline experience (paid or volunteer) Proven ability to manage high-risk situations Emotional resilience and calm decision-making under pressure Fluency in Lao; additional languages are a plus

Location: Kuala Lumpur, Malaysia; Philippines; Taiwan The Role The Enterprise Client Success Manager (CSM) exists to ensure the successful delivery, adoption, and long-term impact of our mental health benefits platform across key strategic and large enterprise accounts. This is a high-touch, consultative role focused on translating our solution into measurable value for clients. The Enterprise CSM owns the end-to-end client journey, from implementation and program design to engagement strategy, reporting, renewals, and expansion. They act as a trusted advisor to senior HR and business stakeholders, ensuring the programme aligns with organisational priorities and drives meaningful outcomes for employees. What You'll Do Main Responsibilities Serve as the primary point of contact for a portfolio of key strategic and large enterprise accounts Own end-to-end delivery of the mental health benefits platform across assigned clients Develop and execute customised mental health programme strategies aligned to each client’s workforce needs Build strong, long-term relationships with senior HR and business stakeholders Drive client satisfaction, retention, and expansion opportunities Coordinate cross-functional collaboration across Sales, Product, Engineering, Clinical, Marketing, and Delivery teams Analyse engagement, utilisation, and outcome data to demonstrate value and inform strategy Identify product enhancement opportunities based on client feedback and insights Day-to-Day Activities Client Relationship Management Conduct regular client check-ins (weekly, monthly, quarterly) Prepare and present QBRs and impact reports Respond to client queries, escalations, and operational requests Align on programme priorities, campaign calendars, and engagement initiatives Manage renewals conversations and identify upsell/cross-sell opportunities Programme Delivery & Project Management Oversee implementation timelines and onboarding processes Coordinate webinars, roadshows, campaigns, and engagement initiatives Ensure platform configurations, credits, and reporting are accurate Track project milestones and manage internal follow-ups Ensure service quality standards are maintained across clinical and operational delivery Strategic Advisory & Consulting Develop tailored engagement strategies based on workforce demographics and needs Advise clients on mental health trends, utilisation benchmarks, and best practices Provide recommendations to improve adoption, communication, and ROI perception Align programme strategy with client organisational goals (e.g., wellbeing, retention, productivity) Data Analysis & Insights Monitor utilisation rates, credit consumption, engagement metrics, and CSAT/NPS Analyse trends and identify risks or growth opportunities Develop insights and narratives to demonstrate programme impact Use data to inform renewal and expansion discussions Cross-Functional Collaboration Translate client feedback into clear product and operational requirements Work with Product and Engineering on feature enhancements or fixes Partner with Marketing on engagement campaigns and communication materials Coordinate with Clinical and Delivery Ops for service quality and provider matters Support Sales in enterprise pitches, renewals, and expansion proposals Continuous Improvement & Innovation Identify recurring pain points and process inefficiencies Contribute to internal playbooks, best practices, and reporting frameworks Proactively suggest platform improvements to enhance scalability and client value Requirements Who You Are Bachelor's degree in Business, Management, or related field required. Master's degree would be a plus but not a requirement At least 3 years of experience in client success/account management/management consulting, preferably in a related industry such as healthcare, HR, change management, or benefits Proven track record of successful project delivery and account management, with experience managing large, complex projects and building long-term relationships with clients. Strong strategic thinking skills, with the ability to develop and execute on a strategic vision for clients. Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients and internal stakeholders. Ability to work independently and as part of a team, with a strong sense of accountability and ownership. Familiarity with mental health benefits and/or related industries is a plus. Open to candidates from Malaysia (hybrid) and the Philippines (remote) Benefits Why You’ll Love Working With Us: Global company – work in a diverse environment with people from nearly 20 countries Generous leave policy – time off to rest and recharge Christmas week off – company-wide break during Christmas, separate from annual leave Birthday leave – enjoy a day off on your birthday Quarterly mental health days – one day off every quarter to focus on your wellbeing Flexible work arrangements – work in a way that suits your lifestyle and goals Work-life balance – a culture that values personal time and long-term wellness Medical coverage – comprehensive insurance for peace of mind Performance bonus – high performance is recognised and rewarded Development budget - annual allowance to support your professional development Mental health support – premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care Socials and communities – regular non-work events/activities to connect and have fun together

Location: Guangzhou, China The Company Our client was founded in 2009 and is headquartered in San Francisco. They describe themself as a “Retail Maximization Company,” focused on helping retailers, brands, and CPG companies improve digital revenue, customer experience, operational efficiency, and technology modernization. Their core positioning is highly retail-specialized rather than being a general-purpose IT services company. They emphasize deep expertise in: retail commerce, omnichannel systems, supply chain technology, AI and data platforms, experience design, cloud modernization, digital engineering, performance engineering, eCommerce migration, and upgrades. The Role The Enterprise Architect – OMS Platform (Composable Commerce) acts as the architectural anchor between the client’s Business, Technology, and ISV/Product Partner teams on a composable OMS platform program. The role is accountable for translating business intent into a scalable technical landscape, owning solution direction from discovery and architecture definition through delivery governance and production stability. The architect is expected to actively shape scope and commercial outcomes, driving decisions on what should be configured out-of-the-box (OOB) versus custom-built, while minimizing customization wherever the platform’s native capability can meet the need. Experience : 12+ years, with demonstrated architecture/solutioning ownership (not only hands-on delivery) across at least 3–4 years. Engagement Model : Client-facing. Works directly with client Technology, Business, and ISV/Product Partner teams as the architectural anchor for the engagement. Primary Product Context : Composable OMS platforms, with preference for Burgeon OMS. Standalone OMS product experience or OMS capability embedded within an ERP suite (e.g., Oracle EBS) are both relevant. Location : Guangzhou, China. Language Proficiency : Mandarin and English (both required). Working Hours : Core delivery hours, plus flexible overlap with PST for client leadership meetings, governance forums, and handoffs. Key Responsibilities Define and own end-to-end enterprise architecture across OMS core, extension microservices, integration layers, and downstream systems. Translate business and functional requirements into technical solutions, ensuring alignment with business outcomes. Architect custom microservices as OMS extension points using cloud-native and event-driven patterns. Own non-functional requirements, including scalability, resiliency, security, latency, and cost. Collaborate with business, technology, and ISV teams to define scope, estimates, timelines, milestones, and phased delivery plans. Provide cost inputs and trade-off analysis (build vs. configure, in-house vs. ISV-delivered). Evaluate requirements against OMS OOB capabilities before recommending customization. Document OOB versus custom decisions and rationale. Define architectural standards, coding guidelines, integration patterns, and governance processes. Establish architecture review checkpoints and maintain architecture documentation. Lead solution workshops, architecture reviews, and trade-off discussions with business and technical stakeholders. Represent architecture decisions in client governance forums. Domain & Technical Expertise Strong B2B OMS domain knowledge, including order lifecycle, inventory/allocation, fulfillment orchestration, and returns. Preference for direct Burgeon OMS experience; experience with standalone OMS products and ERP-embedded OMS modules (e.g., Oracle EBS Order Management) is relevant. Knowledge of OMS integrations with Payment Gateways, PLM, Loyalty Platforms, Recommendation Engines, WMS, and Promotion Frameworks. Expertise in Java/J2EE, microservices, event-driven architecture, RESTful services, and integration patterns. Strong understanding of cloud architecture, preferably AWS, including Lambda, API Gateway, CloudWatch, SQS, SNS, EventBridge, Kinesis, Secrets Manager, and S3. Engineering, Governance & Support Define and enforce Agile delivery practices, architecture governance, and CI/CD standards. Review delivery execution and ensure alignment with architectural standards. Define observability strategies using New Relic, Datadog, Grafana, and Splunk. Guide L3 support processes and work with L1/L2 teams to resolve systemic issues. Proactively identify recurring issue patterns and drive automation opportunities. Troubleshoot and resolve cross-functional production issues requiring architectural judgment. Requirements Required Qualifications 12+ years of technology experience, including architecture, technical leadership, or solutioning ownership. Prior OMS implementation experience is mandatory; Burgeon OMS experience preferred. Experience building custom microservices as extension points to commercial OMS platforms. Must be locally based in China. Business proficiency in Mandarin and English (spoken and written). Proven experience defining scope, estimates, timelines, and phased delivery plans in client-facing engagements. Ability to operate effectively at both business and technical levels. Flexibility to overlap with IST and PST hours for client meetings and governance activities.

Location: France The Company Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic. Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing. Job Summary Your role will be to procure and sell recycled plastics, with a particular focus on PET (rPET). You will be working closely with local and global teams, communicating with colleagues across the world every day, a highly collaborative and entrepreneurial mindset are key to being a top performer. You will develop relationships with material suppliers & buyers, assess their capabilities for a fit with our client's strategy and market demands. Being able to manage ongoing negotiations, incoming new opportunities and customer development all at the same time makes this role suitable for a skilled business development executive who is results driven and uses time effectively. Success is achieved through a disciplined and consistent approach to building relationships, utilising the CRM and hunting for your own leads to keep a full pipeline of opportunities. The ideal candidate will thrive in a fast-moving environment, react quickly to changing priorities, be able to follow internal processes and proactively manage risk. An excellent communicator, you will demonstrate an optimistic and persistent approach, always open to giving and receiving feedback on performance. Challenges are seen as an opportunity to learn. This role is suited to an ambitious individual who is motivated, goal driven and wants to be part of a values driven organisation in a growth industry. Essential Duties & Responsibilities Business Development & Delivery Map the market and develop new suppliers & buyers from manufacturing (fibre, sheet & film), recycling & waste sectors. Assess client suitability against strategy, quality requirements & size of opportunity. Develop purchasing contracts for regular volumes of waste and recycled materials (particularly PET or rPET). Execute sales for scrap & recycled PET (rPET) sourced from our client's global locations to licensed manufacturers and recyclers. Actively seek out new opportunities and conduct market research through research, cold calling, networking, social media, attending conferences and trade fairs. Maximise margin by using effective negotiation techniques. Able to challenge customer views and counter objections to move towards closing a deal. Actively engage with the greater team to develop skills and share knowledge. Perform site visits to qualify, build relationships and discover market information. Develop and enhance relationships by being creative, innovative and offering excellent service that is responsive and tailored to client needs. Engage in constant and active risk management, to ensure the material is per the company and customer quality requirements. Reporting & Management Keep detailed logs in CRM of all activities constantly. Maintain accurate records of customer information in CRM, including material requirements. Provide feedback & market reports to Management. Use knowledge of competitors and market to develop our client’s unique selling propositions. Contribute to developing standard operating procedures to mitigate risk and ensure seamless workflow. Requirements Person Specification Knowledge (Education & Related Experience) At least 5 years’ experience in business development in raw materials supply. Experience in recycled plastic or prime PET an advantage, not a requirement. Experience of developing new accounts and long term contracts. Skills & Abilities Multilingual (fluent English is a requirement). Able to use logic and reasoning to appraise situations . Able to anticipate opportunities and risks. Able to build rapport quickly with colleagues and customers. Able to negotiate effectively with customers to maximise margins. Able to effectively collaborate with colleagues to achieve results. Able to manage and respond quickly to changing/competing priorities . Highly organized, able to independently plan own time. Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding). Able to present and clearly communicate information in speaking and writing. Able to ensure tasks are completed on time and to a high-standard. Able to use Excel, Outlook, Word and other MS Office products with high level of proficiency. Able to undertake effective research. General Attributes Non-Negotiables : Action oriented, Builds strong relationships, Curious, Driven to learn, Empathetic, Investigative, Reflective, Resilient, Resourceful, Seeks feedback, Trustworthy. Willing to take complete ownership of the role and drive success. Grit and determination. Persuasive with a ‘can do’ attitude. Self-aware and reflective on successes and failures. Not afraid to have challenging conversations. Understands that upfront effort prevents issues down the line. Committed to on-going personal and professional development. Values team above self.

Location: Poland The Company Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic. Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing. Job Summary Your role will be to procure and sell recycled plastics, with a particular focus on PET (rPET). You will be working closely with local and global teams, communicating with colleagues across the world every day, a highly collaborative and entrepreneurial mindset are key to being a top performer. You will develop relationships with material suppliers & buyers, assess their capabilities for a fit with our client's strategy and market demands. Being able to manage ongoing negotiations, incoming new opportunities and customer development all at the same time makes this role suitable for a skilled business development executive who is results driven and uses time effectively. Success is achieved through a disciplined and consistent approach to building relationships, utilising the CRM and hunting for your own leads to keep a full pipeline of opportunities. The ideal candidate will thrive in a fast-moving environment, react quickly to changing priorities, be able to follow internal processes and proactively manage risk. An excellent communicator, you will demonstrate an optimistic and persistent approach, always open to giving and receiving feedback on performance. Challenges are seen as an opportunity to learn. This role is suited to an ambitious individual who is motivated, goal driven and wants to be part of a values driven organisation in a growth industry. Essential Duties & Responsibilities Business Development & Delivery Map the market and develop new suppliers & buyers from manufacturing (fibre, sheet & film), recycling & waste sectors. Assess client suitability against strategy, quality requirements & size of opportunity. Develop purchasing contracts for regular volumes of waste and recycled materials (particularly PET or rPET). Execute sales for scrap & recycled PET (rPET) sourced from our client's global locations to licensed manufacturers and recyclers. Actively seek out new opportunities and conduct market research through research, cold calling, networking, social media, attending conferences and trade fairs. Maximise margin by using effective negotiation techniques. Able to challenge customer views and counter objections to move towards closing a deal. Actively engage with the greater team to develop skills and share knowledge. Perform site visits to qualify, build relationships and discover market information. Develop and enhance relationships by being creative, innovative and offering excellent service that is responsive and tailored to client needs. Engage in constant and active risk management, to ensure the material is per the company and customer quality requirements. Reporting & Management Keep detailed logs in CRM of all activities constantly. Maintain accurate records of customer information in CRM, including material requirements. Provide feedback & market reports to Management. Use knowledge of competitors and market to develop our client’s unique selling propositions. Contribute to developing standard operating procedures to mitigate risk and ensure seamless workflow. Requirements Person Specification Knowledge (Education & Related Experience) At least 5 years’ experience in business development in raw materials supply. Experience in recycled plastic or prime PET an advantage, not a requirement. Experience of developing new accounts and long term contracts. Skills & Abilities Multilingual (fluent English is a requirement). Able to use logic and reasoning to appraise situations . Able to anticipate opportunities and risks. Able to build rapport quickly with colleagues and customers. Able to negotiate effectively with customers to maximise margins. Able to effectively collaborate with colleagues to achieve results. Able to manage and respond quickly to changing/competing priorities . Highly organized, able to independently plan own time. Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding). Able to present and clearly communicate information in speaking and writing. Able to ensure tasks are completed on time and to a high-standard. Able to use Excel, Outlook, Word and other MS Office products with high level of proficiency. Able to undertake effective research. General Attributes Non-Negotiables : Action oriented, Builds strong relationships, Curious, Driven to learn, Empathetic, Investigative, Reflective, Resilient, Resourceful, Seeks feedback, Trustworthy. Willing to take complete ownership of the role and drive success. Grit and determination. Persuasive with a ‘can do’ attitude. Self-aware and reflective on successes and failures. Not afraid to have challenging conversations. Understands that upfront effort prevents issues down the line. Committed to on-going personal and professional development. Values team above self.

Location: Lagos, Nigeria We’re looking for a Product Manager to own the Customer Support product experience end-to-end. You’ll define the vision, roadmap, and execution for support tools and processes that improve resolution time, customer satisfaction, and operational efficiency across app, web, and contact centre channels. Key Responsibilities Define and execute the roadmap for customer support products (in-app help, ticketing, knowledge base, chat/voice integrations, self-service flows). Work with Engineering, Design, Support Ops, and Compliance to ship features that reduce handle time, increase first-contact resolution, and improve NPS/CSAT. Analyse support data (ticket volumes, categories, SLAs, escalation rates) to identify pain points and prioritize improvements. Partner with Risk, Collections, and Product teams to ensure support workflows align with regulatory and policy requirements. Run experiments and A/B tests on support flows, FAQs, and in-app guidance to drive self-service adoption. Build clear metrics and dashboards for support performance and report regularly to leadership. Requirements 3+ years of customer service product management experience, preferably in fintech, banking, or digital lending in Nigeria. Strong understanding of customer support operations, ticketing systems, and omnichannel support (app, web, call centre). Experience with data-driven prioritization, experimentation, and support metrics (FCR, AHT, SLA, CSAT/NPS). Familiarity with CBN/NDIC regulatory environment and financial services compliance is a plus. Excellent communication, stakeholder management, and problem-solving skills. Benefits You’ll receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges. Shape the future of fintech in Nigeria with products that reach millions, backed by a competitive salary plus performance bonuses and health benefits. Thrive in a fast paced work environment with flexibility, collaboration, and access to cutting-edge tools. Join a diverse, inclusive team where all voices are valued, and professional growth is a priority.

Location: Palm Beach, United States; West Palm Beach, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Jeddah, Saudi Arabia; Al Jubail, Saudi Arabia; Jamnagar, India; Manila, Philippines; Karachi, Pakistan Saher Flow Solutions is seeking a skilled and dependable Electrical/Mechanical Technician to support fabrication, assembly, testing, maintenance, and troubleshooting activities. The candidate will work with workshop and laboratory equipment, electrical and mechanical systems, CNC parts, and various engineering tools. Key Responsibilities Support fabrication and assembly of metallic and non-metallic components. Assist with CNC machine parts sourcing and manufacturing requirements. Assemble, test, troubleshoot, and maintain electrical and mechanical systems. Perform equipment maintenance, testing, and maintain related records. Operate workshop tools and equipment safely and efficiently. Support pipe fitting, hydrostatic pressure testing, and equipment servicing. Coordinate with suppliers and contractors for equipment repair and servicing. Maintain asset and tool records, including tagging and movement tracking. Ensure compliance with health, safety, and workshop standards. Requirements DAE/Diploma in Electrical, Mechanical, or relevant Engineering field. Practical experience in fabrication, assembly, and maintenance activities. Good knowledge of power tools, lathe machines, laser cutters, grinders, and drilling machines. Knowledge of pipe fitting and hydrostatic pressure testing. Experience operating engineering workshop equipment. Ability to troubleshoot electrical and mechanical equipment. Forklift operation experience is an advantage. Experience with 3D printers is a plus. Good teamwork, communication, and multitasking skills.

Location: Morocco; Egypt Intetics Inc. is a leading American technology company providing custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is looking for a Python Developer to enrich its team with a skilled professional. Responsibilities: Collaborate closely with CTO and founding engineer who are an expert in full stack development; Develop maintainable Python / FastAPI backends for API; Leverage AWS cloud services to enable complex workflow engine; Building backend for large language model app on AWS cloud; Work with Front-end engineers and product manager to deliver key backend functionality at a fast pace. Requirements 4+ year experience with Python Experience with Rest service frameworks such as Django, Flask, FastAPI (we are using FastAPI on our production); Deep understanding toward ORM and data modeling and management tools SQLAlchemy , Alembic, Pydantic etc. Past experience on AWS lambda and Stepfunction to manage workflow engine; managing cloud stack through infrastructure as code (IaC) framework such as CDK / Terraform is a huge plus; Strong background in TDD practice and expert level of driving TDD product building using frameworks such as pyTest, etc. Self-motivated and accountable, with a penchant for delivering high-caliber software; Ability to thrive in a fast-paced setting; Fluent in English.

Location: Dubai, United Arab Emirates We are looking for Relationship Manager to join our team. Our future employee will be responsible for developing and maintaining strong relationships with clients, ensuring their needs are met. This role involves acting as the main point of contact for clients, providing exceptional service, and driving business growth through effective relationship management. Responsibilities: Establish and maintain strong relationships with clients, stakeholders, and partners to foster business development. Understand client needs and objectives to provide tailored solutions and support. Coordinate communication between clients and internal teams to ensure project goals are met. Monitor industry trends and developments to identify new business opportunities. Attend networking events and industry conferences to promote and build client relationships. Requirements 3 years+ experience in relationship management with a developer company in UAE. Strong communication and negotiation skills. Ability to build trust with clients and stakeholders. Proficient in CRM software and Microsoft Office Suite. Strong problem-solving skills and ability to handle multiple assignments. Valid UAE driving license is preferred. Benefits Competitive salary; Official UAE employment status; Comprehensive medical insurance coverage;

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic's enterprise business is growing fast, and enterprises are adopting Claude across product surfaces. Before they can deploy at scale, they need the same foundations everywhere: security and compliance controls, identity and access management, data governance, admin controls, and cost and spend management. This work is especially critical for customers in regulated industries (financial services, healthcare, public sector), whose security, privacy, and resilience requirements set the bar for everyone else. We're looking for a Technical Program Manager to partner with the teams that own these enterprise foundations, own the planning and execution rhythm that gets each capability onto every surface, and contribute to a coherent leadership view of coverage, gaps, and progress across products. This is a senior role: product, engineering, and GTM leaders will look to you for where we stand on enterprise readiness and for the plan to close the gaps. Responsibilities Run the planning and operating cadence for the foundational-capability roadmap across surfaces: clear DRIs, sequenced dependencies, and a single source of truth on coverage and status for product, engineering, and GTM leadership Drive the highest-priority foundational capability programs end to end, from scoping and tradeoff decisions through delivery on every surface Shape the readiness bar for new products and features: what a surface must have in place before it reaches enterprise customers, and the call on in-flight features that are missing controls Work across teams and directly with customers: partner with sales, customer success, solutions, and support on active deals and escalations, join customer security and compliance reviews, and bring what enterprises are blocked on back to product and engineering Translate customer and regulatory requirements into technical programs: work with legal, compliance, and GTM to prioritize the highest-impact enterprise asks and map them to roadmaps with dates Sample projects include Take a regulated customer's security control assessment from findings to closed gaps, with owners and dates across product, security, and infrastructure Stand up a data residency program: gather requirements by market, what each surface must support, and sequencing with infrastructure Build the operating model for co-building with a large enterprise design partner: staffing, cadence, and how their asks reach the roadmap Extend healthcare compliance coverage to new product surfaces, with a migration path customers can actually take You may be a good fit if you Have 8+ years of technical program management experience, with a track record of building cross-functional programs from scratch in ambiguous environments Have driven decisions among senior leaders with competing priorities, and are comfortable plainly articulating what is and is not ready for enterprise customers Have driven adoption of platform or horizontal capabilities across product teams that don't share a reporting line, where success depended on other teams building on what you shipped Understand what enterprises require before they adopt at scale, particularly for customers in regulated industries: security and compliance frameworks (SOC 2, ISO 27001, HIPAA, FedRAMP), identity and access (SSO, SCIM, RBAC), data governance (retention, residency, customer-managed keys), audit logging, and spend controls Have worked directly with regulated customers on their security reviews, questionnaires, audit findings, and contract redlines, and understand how control design, evidence collection, and engineering delivery fit together Thrive when the operating model itself is still being defined and see shaping it as part of the job Strong candidates may also have Owned a HIPAA program end to end at a software company, including BAAs, PHI handling, and supporting product controls Worked with financial services customers on data retention, data residency, and encryption requirements (including retention and deletion commitments, regional hosting, customer-managed keys, and contractual evidence and attestations) Run a design partnership or co-build with a large enterprise customer Experience using Claude or other LLM tooling to automate program tracking and reporting The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $365,000 — $435,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Toronto; New York Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT THE ROLE We're looking for an Engineering Manager to lead our Deployment Engineering team in North America. This isn't a typical management role - we need someone who thrives in a fast-paced, high-growth environment and leads from the front: technically sharp, hands-on, and relentlessly focused on impact. You'll manage a team of Forward Deployed Engineers on the front lines of building agentic solutions with Cohere's North platform, balancing technical excellence with the kind of team leadership that actually moves things forward. You'll be solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications. WHAT YOU'LL DO - Lead and mentor a team of Forward Deployed Engineers focused on building agentic solutions with North in on-premises environments. - Take ownership of customer success from technical implementation through delivery. - Collaborate closely with Product, Engineering, and Sales to shape how we deliver AI to enterprises. - Build relationships with technical stakeholders on the customer end. - Foster a culture of continuous improvement and innovation, focusing on bringing agentic solutions to every step of the development process. - Define and implement processes that scale agent development and deployment across multiple client environments   WHAT WE'RE LOOKING FOR - 8+ years of experience in software engineering - 2+ years of experience managing software engineering teams - Experience managing engineers in a fast-paced, high-growth environment - Hands-on experience building and deploying enterprise software at scale, with focus on agentic applications - High agency - you don't wait for permission to solve problems - A doer mentality - you dig in, get stuff done, and can execute in fast-paced environments - Excellent communication skills in English, with ability to translate technical concepts for both technical and business audiences   NICE TO HAVE'S - Experience with AI/ML infrastructure - Background in enterprise security and compliance. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: United States; New Jersey; Boston; Canada; New York; Washington, DC; Ottawa; Toronto; Montreal Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT NORTH: North https://cohere.com/north is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. WHY THIS ROLE? This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications. We’re looking for Software Engineers with Applied AI experience who can own the design, build, and deployment of agentic workflows powered by Large Language Models (LLMs), from early prototypes to production-grade AI agents, to deliver concrete business value in enterprise workflows. You’ll work closely with customers on real-world business problems, often building first-of-their-kind agent workflows that integrate LLMs with tools, APIs, and data sources. While our pace is startup-fast, the bar is enterprise-high: agents must be reliable, observable, safe, and auditable from day one. Note: between 20 - 40% travel anticipated. IN THIS ROLE, YOU WILL: - Work closely with our enterprise customers to translate high-value, ambiguous business problems into well-framed agentic workflows with clear success criteria and evaluation methodologies - Lead the design, build, and delivery of LLM-powered agents that reason, plan, and act across tools, APIs, and sensitive enterprise data sources, with enterprise-grade reliability and performance - Build and ship features for North, our AI workspace platform, working across the full product lifecycle from conceptualization through production - Take ownership of scoping and shaping use cases end-to-end, flexing into whatever technical area the problem demands (including frontend) to drive the most effective solution - Contribute to shared frameworks and patterns that enable consistent, high-quality delivery across customers and teams - Drive clarity in ambiguous situations, build alignment, and raise engineering quality across the organization - Travel up to 20–40% to work on-site with customers and partners YOU MAY BE A GOOD FIT IF: - You have hands-on experience building and deploying production-grade software in Python; you write clean, testable, observable, scalable code - You've built and deployed highly performant RAG and agentic applications, including agents that plan and execute multi-step tasks using patterns like ReAct or Plan-and-Execute - You're deeply familiar with the LLM stack: frontier models, vector databases, and orchestration frameworks - You have a proven ability to build robust evaluation frameworks, moving well beyond trial and error, to measure agent accuracy, safety, and latency - You’re experienced working directly with customers and can lead technical discussions with enterprise stakeholders, translating ambiguous business needs into concrete technical specs - You have experience owning the full scope of a use case end-to-end - You thrive in fast-paced and ambiguous environments and can execute well even when priorities are shifting IT'S A BONUS IF YOU HAVE: - Experience setting architectural standards for AI and agentic systems across distributed teams - Experience flexing into unfamiliar technical areas, such as frontend, when the problem calls for it - Exposure to regulated or sensitive industry environments (finance, healthcare, telecoms) - Experience with enterprise security, compliance, or auditability requirements for AI systems FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Canada; United States Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! We're looking for an Engineering Manager to lead our Deployment Engineering team. This isn't a typical management role — we need someone who leads from the front, gets their hands dirty, and drives impact. You'll manage a team of Forward Deployed Engineers who are on the front lines of deploying Cohere's North platform into customer environments. You should be ready to be a force to be reckoned with. Location: North America (remote-first) WHAT YOU'LL DO - Lead and mentor a team of Forward Deployed Engineers - Drive end-to-end deployment of North in private cloud and on-premises environments - Take ownership of customer success from technical implementation through delivery - Collaborate closely with Product, Engineering, and Sales to shape how we deliver AI to enterprises - Mentor your team on cloud infrastructure, Kubernetes, and enterprise-grade deployments - Optimize performance for OpenSearch, databases, and other K8s services - Define scaling guidelines for GPU and CPU compute resources - Build processes & technology that scales — we're growing fast. WHAT WE'RE LOOKING FOR - 5+ years of experience in software engineering with demonstrated leadership - Hands-on experience deploying enterprise software at scale - Strong expertise in cloud infrastructure (Azure, AWS, GCP) - Experience with Kubernetes, Helm, and CI/CD pipelines - High agency — you don't wait for permission to solve problems - A doer mentality — you dig in and get stuff done - Experience managing engineers in a fast-paced, high-growth environment - Excellent communication skills in English. NICE TO HAVE'S - Fluency in additional European languages - Experience with AI/ML infrastructure - Background in enterprise security and compliance. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Ottawa; Canada Workplace: Hybrid WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT NORTH: North https://cohere.com/north is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. WHY THIS ROLE? Cohere’s team partners with Canadian public sector organisations to unlock transformative value through secure, ethical deployment of Generative AI (GenAI) solutions. We work collaboratively to address complex societal challenges while maintaining the highest standards of data security and compliance. You will work directly with public sector customers to quickly understand their greatest problems and design and implement solutions using Cohere's stack. This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors. We are seeking engineers with diverse skill sets, including backend, infrastructure, agent development, and deployments, who deeply care about customers and want to work at the cutting edge of Agentic AI. Location: Ottawa, 20-40% travel anticipated. Security Clearance: Active Top Secret clearance strongly preferred; candidates eligible and willing to obtain clearance will also be considered. If you are ineligible for clearance there are other positions on our careers site that do not have this requirement. More information about Canadian Security Clearance can be found here https://www.canada.ca/en/public-services-procurement/services/industrial-security/security-requirements-contracting/personnel-security-screening/processes/security-clearance-request.html. In this role, you will: - Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout. - Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices. - Experiment at a high velocity and with a high level of quality to engage our customers and ultimately deliver solutions that exceed their expectations - Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards. - Troubleshoot and resolve deployment-related technical issues, providing timely solutions to minimize downtime. You may be a good fit if: - You have experience with and enjoy working directly with customers - You have experience deploying enterprise software in private/hybrid cloud environments - You have proven experience administering production Kubernetes clusters and expertise with Helm - Familiarity with DevOps practices, CI/CD pipelines, and tools like Git for version control - You have strong expertise in cloud infrastructure (Azure, AWS, GCP), networking, and virtualization - You excel in fast-paced environments and can execute while priorities and objectives are a moving target - Familiarity with Canadian public sector security and compliance requirements (e.g., data sovereignty, access controls). FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Sr. Portfolio Operations Lead San Diego, CA The Senior Portfolio Operations Lead is responsible for the effective execution and continuous improvement of recurring Strategic Portfolio Management (SPM) operations. The role independently owns operational processes and controls that support portfolio planning, portfolio review operations, resource management, and portfolio reporting, ensuring work is accurate, timely, scalable, and consistently executed. The role applies operational judgment to identify gaps, risks, and inefficiencies; resolve issues across functional partners; and improve how recurring portfolio work is executed. The role partners closely with Portfolio Strategy, Portfolio Data & Analytics, Portfolio Enablement, Finance, Program Delivery, and other cross-functional partners to strengthen portfolio operations and enable senior team members to focus on strategic planning, portfolio decision support, and organizational leadership. Responsibilities Independently own and execute recurring portfolio operational processes, ensuring accurate, timely, and consistent delivery while resolving operational issues and exceptions. Collect, validate, consolidate, and maintain portfolio information across multiple stakeholders and source systems, proactively identifying and resolving data gaps, inconsistencies, and exceptions. Own the operational execution and quality of recurring resource management activities, including resource estimates, resource actuals, PMA operational support, and portfolio cost reporting. Administer Time Editor processes, including onboarding/offboarding, recurring communications, compliance monitoring, exception resolution, and follow-up activities. Produce recurring portfolio reports and operational deliverables, applying judgment to validate information, identify issues, and ensure outputs are accurate, complete, timely, and decision-ready. Develop and maintain operational controls, documentation, templates, checklists, work instructions, and other mechanisms that enable consistent and scalable execution. Monitor recurring portfolio operations, proactively identify gaps or exceptions, and drive required follow-up and resolution across stakeholders. Partner with Portfolio Enablement to translate operational needs and process gaps into business requirements, validate solutions, and lead operational testing and adoption of tooling enhancements. Identify and implement improvements to recurring portfolio operations through standardization, simplification, stronger controls, and reduced manual effort. Develop and maintain the operational knowledge, documentation, and training needed to support onboarding, knowledge transfer, and continuity of recurring portfolio operations. Use operational data and trends to assess process health, identify recurring issues and root causes, and recommend or implement improvements. Qualifications Bachelor's degree in Business, Engineering, Information Systems, Operations, or a related field, or equivalent practical experience. 4–7 of experience in portfolio operations, business operations, operational reporting, business analysis, or a related operational function. Demonstrated ability to independently own and execute recurring operational processes with a high degree of accuracy, organization, and attention to detail. Demonstrated ability to identify operational risks, gaps, and exceptions, exercise sound judgment, and drive issues through resolution with limited oversight. Experience collecting, validating, consolidating, and maintaining information from multiple stakeholders and source systems. Strong business and data acumen, with the ability to use operational data and trends to identify issues, assess process health, and inform improvements. Experience producing high-quality portfolio or operational reporting and translating complex inputs into clear, accurate, decision-ready information. Strong organizational and prioritization skills with the ability to independently manage multiple priorities and deadlines in an environment with evolving requirements. Strong written and verbal communication skills with the ability to work effectively across cross-functional teams. Demonstrated ability to identify and implement process improvements that increase operational efficiency, quality, consistency, or scalability. Advanced proficiency with Microsoft Excel, PowerPoint, and collaboration tools. Experience supporting portfolio operations, strategic planning operations, resource management, or business operations within a complex organization. Experience supporting recurring resource, financial, reporting, or operational processes. Experience working with enterprise business applications such as Jira, ServiceNow, OnePlan, Power Apps, or similar platforms. Experience developing operational documentation, procedures, and training materials. Experience in the gaming, entertainment, technology, or software industry is preferred. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $134,900 — $202,300 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Ottawa; Canada; Vancouver; Toronto Workplace: Hybrid WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT NORTH: North https://cohere.com/north is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. WHY THIS ROLE? Cohere’s team partners with Canadian public sector organisations to unlock transformative value through secure, ethical deployment of Generative AI (GenAI) solutions. We work collaboratively to address complex societal challenges while maintaining the highest standards of data security and compliance. You will work directly with public sector customers to quickly understand their greatest problems and design and implement solutions using Cohere's stack. This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors. We are seeking engineers with diverse skill sets, including backend, infrastructure, agent development, and deployments, who deeply care about customers and want to work at the cutting edge of Agentic AI. Location: Ottawa (proximity to government customers), 20-40% travel anticipated. Security Clearance: Eligibility for Active Top Secret clearance is needed for this position, candidates eligible and willing to obtain clearance will also be considered. More information about Canadian Security Clearance can be found here https://www.canada.ca/en/public-services-procurement/services/industrial-security/security-requirements-contracting/personnel-security-screening/processes/security-clearance-request.html. In this role, you will: - Build and ship features for North, our AI workspace platform - Develop autonomous agents that talk to sensitive enterprise data - Experiment at a high velocity and with a high level of quality to engage our customers and ultimately deliver solutions that exceed their expectations - Work across the entire product lifecycle from conceptualization through production - Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout You may be a good fit if: - You have experience with and enjoy working directly with customers - You have shipped (lots of) Python in production - You have built and deployed highly performant client-side or server-side RAG/agentic applications - You have strong coding abilities and are comfortable working across the stack. You’re able to read and understand, and even fix issues outside of the main code base - You excel in fast-paced environments and can execute while priorities and objectives are a moving target FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.