Вакансии

Задачи: — вести переговоры и работать со стейкхолдерами — отвечать за бюджеты проектов — общаться с текущими клиентами, отвечать на запросы и помогать в использовании продукта — контролировать CF в своем портфеле клиентов, изменять условия взаимодействия — активно взаимодействовать с партнерами, собирать обратную связь и разрабатывать планы совместного развития — сопровождать клиентов в исправлении ошибок (bug fix) — работать с разработчиками, настраивать новые функции, проводить сборку и выпуск новых версий приложений — генерировать гипотезы по улучшению продукта — разрабатывать видение новых функций и составлять для них User Story — управлять проектами и контролировать сроки доработки — строить Customer Journey Map (CJM), проводить пользовательские интервью, проводить custdev-ы и определять Jobs to be done — создавать удобный клиентский путь для партнеров и конечных пользователей — работать по Agile и Scrum. Требования: — понимание YML, XML, API на уровне понимания — умение работать с аналитикой, понимание работы логирования событий и ключевых метрик: конверсий, Retention, CAC, ROI и т.д. — умение строить графики и дашборды, работать с событийной системой аналитики — английский язык на уровне B2 и выше — будет плюсом знание основ программирования, мобильной разработки или желание разбираться — опыт работы product менеджером от 1,5 лет (важно не количество лет, а чему научились) — опыт работы в e-com/retail отраслях или желание/готовность разобраться — опыт работы с продуктами с мобильными приложениями или желание и способность быстро разобраться Условия: — работа в SCRUM-команде без начальников, важна роль каждого и команды в целом — отсутствие бюрократии и необоснованных решений — работа с известными компаниями: re:Store, Finn Flare, AllTime, Ecco, Кант и другие — политика прозрачности со стороны фаундеров, открытость и возможность обсуждать любые вопросы напрямую — профессиональный рост и поддержка обучения и саморазвития — командная работа и коллективное достижение целей — возможность влиять на результат и видеть результат своей работы — гибкий график, days off и отпуск — возможность работать удаленно — корпоративные онлайн-занятия по изучению английского языка.

Задачи: — Развитие и масштабирование affiliate-направления на GEO Uzbekistan. — Поиск, привлечение и подключение новых вебмастеров и партнёров. — Работа с существующей партнёрской базой, её реактивация и развитие. — Ведение переговоров с аффилейтами по условиям сотрудничества. — Согласование индивидуальных условий по CPA, RevShare и Hybrid. — Контроль качества и объёмов привлекаемого трафика. — Анализ эффективности партнёров, FTD, конверсии, депозитов и Retention. — Выполнение планов по привлечению игроков и увеличению доходности направления. — Мониторинг рынка, конкурентов и актуальных источников трафика на GEO. — Взаимодействие с внутренними командами продукта для решения операционных вопросов. Требования: — Опыт работы Affiliate Manager в iGaming от 2 лет. — Опыт работы с GEO Uzbekistan. — Понимание специфики локального рынка и источников трафика. — Практический опыт работы с CPA и Revenue Share. — Наличие собственной базы вебмастеров и партнёров будет преимуществом. — Умение вести переговоры и самостоятельно выстраивать партнёрские отношения. — Понимание основных метрик: FTD, NGR, GGR, CR, ARPU, Retention, ROI. — Навыки анализа качества трафика и оценки эффективности партнёров. — Самостоятельность, инициативность и ориентация на результат. Будет преимуществом: — Наличие активной партнёрской базы на GEO Uzbekistan. — Опыт масштабирования affiliate-направления с нуля. — Опыт работы с несколькими моделями оплаты и индивидуальными условиями для партнёров. — Понимание локальных платёжных методов и особенностей рынка Узбекистана. Мы ожидаем: Самостоятельного специалиста, который сможет развивать affiliate-направление на GEO Uzbekistan, привлекать новых партнёров, выстраивать долгосрочные отношения и обеспечивать стабильный поток качественного трафика.

Задачи: — проводить аналитические исследования бизнес- и операционных процессов. — самостоятельно определять, какие данные и показатели нужны для ответа на вопрос. — находить причины изменений показателей, закономерности, аномалии и точки роста. — анализировать бизнес-, операционные и продуктовые метрики: LTV, CAC, ROMI, retention, конверсию и др. — проверять гипотезы и оценивать результаты изменений. — работать с данными из внутренних систем и баз данных. — формулировать выводы и рекомендации по результатам анализа. Требования: — коммерческий опыт в аналитике данных. — умение самостоятельно разбираться в данных, находить закономерности и делать выводы по результатам анализа. Будет плюсом: — опыт в iGaming, FinTech, платежах или других сферах с большими объемами данных. Условия: — официальное трудоустройство и помощь с ВНЖ. — работа в офисе в Белграде (гибрид или удаленная работа не предусмотрены). — график работы: 5/2 с 9:00 до 17:00. — оплачиваемый отпуск и больничные. — 4 дополнительных day-off в год. — заработную плату обсуждаем.

Lead the portfolio operating layer for Foundational Offers across enterprise and mission-critical services. This is a senior services and support business leadership role, bringing horizontal accountability to a portfolio that spans embedded AI guidance through premium engineering partnership.

We are looking for a Shield Program Lead to take end-to-end ownership of the operations and ongoing performance of Guesty Shield globally. You will lead the internal claims team, manage commercial relationships with insurers and program partners, and ensure customers receive a reliable experience from enrollment through claims resolution and payment.

Задачи: — Управление командой Product Manager'ов; — Менторинг и лидерство внутри продуктовой организации; — Влияние на ключевые продуктовые и бизнес-метрики (Retention, Revenue, LTV, Engagement, Conversion); — Формирование роадмапа и управление приоритетами; — Создание мобильных пользовательских сценариев совместно с дизайнерами; Требования: — Опыт работы в роли Product Manager от 5 лет, включая опыт управления сложными B2C-продуктами; — Опыт управления командой Product Manager'ов или опыт менторинга и лидерства внутри продуктовой организации; — Подтверждённый опыт влияния на ключевые продуктовые и бизнес-метрики (Retention, Revenue, LTV, Engagement, Conversion и другие); — Личная экспертиза или интерес в одной из сфер здорового образа жизни (физическая активность, питание, ментальное здоровье, сон, БАДы); — Глубокое понимание продуктовой аналитики и подхода, основанного на данных.

Responsibilities: - Develop and implement CRM strategies targeting the Tier 1 market that align with the company's overall objectives, emphasizing customer acquisition, retention, and satisfaction. - Manage the deployment, upkeep, and enhancement of CRM platforms like Salesforce to ensure they effectively support business operations. - Analyze customer data to detect trends, patterns, and opportunities to improve customer engagement and business outcomes. - Collaborate closely with the CEO. - Coordinate with sales, marketing, customer service, and other departments to synchronize CRM strategies and maintain a unified customer experience. Requirements: - Demonstrated strong expertise in CRM. - Experience working in technology, digital, or rapidly growing companies is highly desirable. - Proficiency in English, both spoken and written; additional languages are advantageous.

Location: USA - Austin (dbt) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We are looking for a Global Head of Deal Strategy and Operations to lead the worldwide deal function for a rapidly scaling data and analytics business formed by the combination of Fivetran and dbt Labs. This is a commercial strategy role as much as an operational one with a mandate to make our deals bigger, better, and faster. The leader owns the deal structures, pricing inputs, policies, and governance that drive more revenue and higher ASP, cleaner and lower-risk terms, and real velocity across every region and segment, while de-risking the business. This is a pivotal role at a pivotal moment. The business is integrating two commercial engines, two product portfolios, and two sets of systems into a single combined go-to-market. The role sets the strategy for how deals get structured, priced, routed, reviewed, and approved, and acts as a key commercial advisor to GTM leadership on the structures that drive growth, including ELA and commercial strategy, cross-sell, and new product launches. It leads a global team across the Americas, EMEA, and APAC and partners closely with Sales, Finance, Legal, Product, Systems, Pricing, and Partner Marketplace to keep decisions fast, consistent, and scalable. This leader is an equal part strategist, operator, and trusted business partner. The ideal candidate moves fluidly between long-term commercial strategy and hands-on problem solving, has a proven track record scaling a deal function in a global, complex, high-growth SaaS environment, and leads teams through change with clarity and conviction. Reports to the SVP, Strategy and Operations. This is a full-time, hybrid role based in one of our hub offices: New York, NY; Denver, CO; Oakland, CA; or Austin, TX. What You'll Do Team leadership and organizational development Lead, mentor, and inspire a high-performing global Deal Desk organization. Coach the team to operate as commercial advisors to the field, raising the strategic value of every interaction with Sales. Build capability and bench strength, reducing key-person dependency as the team scales. Strategic leadership and vision Own and execute the global vision for the Deal Desk organization across the combined Fivetran + dbt business. Conceptualize and launch new, high-impact commercial strategies and deal constructs (e.g. multi-year deals, shift to consumption-based pricing, and product-specific ELAs) that grow revenue and move the business forward. Lead commercial strategy for the Fivetran + dbt integration, landing one combined operating model, policy set, and deal construct. Build the team structure, governance framework, and ways of working needed to support a global enterprise sales engine selling a multi-product, consumption-based portfolio. Position the deal function as a driver of growth, net revenue retention, and cross-sell, and align the C-suite behind that mandate. Commercial guidance and executive escalation Provide strategic counsel to senior sales leadership and account teams on complex deal structures, pricing options, concessions, and negotiation strategy. Act as the trusted advisor for high-risk, non-standard, and strategically significant commercial discussions. Engage directly with customers on strategic, high-value negotiations when needed, representing the company with credibility. AI and automation Set the vision for an AI-native deal desk, deploying agents and automation across the deal lifecycle, including deal-structuring guidance, pricing recommendations, contract and redline review, approval routing, and risk scoring. Build a tiered service model where automation handles standardized, low-risk deals end to end, so the team's time goes to complex, strategic ones. Scale AI-enabled workflows that improve seller productivity, deal quality, approval consistency, and speed, building on an existing foundation of deal-desk AI agents and AI-assisted deal review. Deal governance and cross-functional alignment Document and enforce global approval policies, SLAs, delegation of authority, and commercial guardrails across Sales, Finance, and Legal. Drive consistency of commercial policy, thresholds, and approval rules across all regions and product lines, so sellers get the same answer wherever a deal originates. Own a standing deal-review and inspection cadence (deal reviews, early checkpoints, and exception tracking) that catches risk early and keeps decisions fast. Partner with Finance and Revenue Accounting to ensure sound revenue recognition, revenue predictability, deal hygiene, and commercial compliance as consumption, ELA, and marketplace structures scale. Deal systems and infrastructure Lead the strategy and roadmap for deal infrastructure, ensuring scalable, efficient, compliant execution as the two companies converge onto unified quote-to-order systems. Partner with Systems, Legal, and Finance to deliver a unified, high-quality quoting and contracting experience across CPQ, CLM, and order management. New product introduction and pricing operations Partner with Product, Pricing, and Monetization on new product introduction (NPI), making sure new products and packaging land with a clear deal construct, approval path, and field enablement at launch. Oversee the Pricing Operations function, supporting packaging, SKU rationalization, and consistent, well-governed pricing execution across the portfolio. Marketplace strategy and operations Oversee marketplace operations across AWS, GCP, Azure, Snowflake, and Databricks, ensuring a streamlined and compliant transaction experience for customers. Shape policies and operational standards for our marketplace presence, and drive cross-functional alignment with Finance, Product, and vendor partners to optimize transaction efficiency and financial accuracy. Skills We're Looking For 15+ years of experience in Deal Desk, Deal Strategy, Revenue Operations or Commercial Operations within a global SaaS or subscription-based business, or Strategy Consulting with a focus on B2B Pricing and Deal Strategy. 8+ years of leadership experience scaling high-performing teams, including meaningful time at the director and ideally senior director level. Strong command of SaaS pricing strategy, with specific depth in consumption-based pricing, commercial governance, discounting and margin considerations, and contract risk mitigation. Track record of building scalable deal processes, implementing robust approval frameworks, and improving deal velocity in complex, high-growth environments. Experience structuring deals across both direct and channel motions, including resellers and cloud marketplaces. Working knowledge of revenue recognition principles, with a track record of partnering closely with Finance and Revenue Accounting on deal structure. Experience applying AI tools to improve deal operations, approval consistency, and seller productivity. Proven ability to influence and collaborate with senior executives across Sales, Finance, Legal, Systems, and Product, with exceptional analytical, strategic-thinking, and problem-solving skills. Executive-level communication skills, with the ability to articulate complex concepts simply and persuasively. Experience with the commercial tooling a deal process runs on (CPQ, CRM, CLM, and related sales systems), enough to be a strong partner to Systems on what is feasible; specific platform experience such as Salesforce or Ironclad is a plus, not a requirement. Experience leading through M&A, systems integration, or large-scale organizational change is a strong plus. #LIHYBRID #LI-SR1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $200,793.50 — $250,992 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: USA - New York (dbt) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We are looking for a Global Head of Deal Strategy and Operations to lead the worldwide deal function for a rapidly scaling data and analytics business formed by the combination of Fivetran and dbt Labs. This is a commercial strategy role as much as an operational one with a mandate to make our deals bigger, better, and faster. The leader owns the deal structures, pricing inputs, policies, and governance that drive more revenue and higher ASP, cleaner and lower-risk terms, and real velocity across every region and segment, while de-risking the business. This is a pivotal role at a pivotal moment. The business is integrating two commercial engines, two product portfolios, and two sets of systems into a single combined go-to-market. The role sets the strategy for how deals get structured, priced, routed, reviewed, and approved, and acts as a key commercial advisor to GTM leadership on the structures that drive growth, including ELA and commercial strategy, cross-sell, and new product launches. It leads a global team across the Americas, EMEA, and APAC and partners closely with Sales, Finance, Legal, Product, Systems, Pricing, and Partner Marketplace to keep decisions fast, consistent, and scalable. This leader is an equal part strategist, operator, and trusted business partner. The ideal candidate moves fluidly between long-term commercial strategy and hands-on problem solving, has a proven track record scaling a deal function in a global, complex, high-growth SaaS environment, and leads teams through change with clarity and conviction. Reports to the SVP, Strategy and Operations. This is a full-time, hybrid role based in one of our hub offices: New York, NY; Denver, CO; Oakland, CA; or Austin, TX. What You'll Do Team leadership and organizational development Lead, mentor, and inspire a high-performing global Deal Desk organization. Coach the team to operate as commercial advisors to the field, raising the strategic value of every interaction with Sales. Build capability and bench strength, reducing key-person dependency as the team scales. Strategic leadership and vision Own and execute the global vision for the Deal Desk organization across the combined Fivetran + dbt business. Conceptualize and launch new, high-impact commercial strategies and deal constructs (e.g. multi-year deals, shift to consumption-based pricing, and product-specific ELAs) that grow revenue and move the business forward. Lead commercial strategy for the Fivetran + dbt integration, landing one combined operating model, policy set, and deal construct. Build the team structure, governance framework, and ways of working needed to support a global enterprise sales engine selling a multi-product, consumption-based portfolio. Position the deal function as a driver of growth, net revenue retention, and cross-sell, and align the C-suite behind that mandate. Commercial guidance and executive escalation Provide strategic counsel to senior sales leadership and account teams on complex deal structures, pricing options, concessions, and negotiation strategy. Act as the trusted advisor for high-risk, non-standard, and strategically significant commercial discussions. Engage directly with customers on strategic, high-value negotiations when needed, representing the company with credibility. AI and automation Set the vision for an AI-native deal desk, deploying agents and automation across the deal lifecycle, including deal-structuring guidance, pricing recommendations, contract and redline review, approval routing, and risk scoring. Build a tiered service model where automation handles standardized, low-risk deals end to end, so the team's time goes to complex, strategic ones. Scale AI-enabled workflows that improve seller productivity, deal quality, approval consistency, and speed, building on an existing foundation of deal-desk AI agents and AI-assisted deal review. Deal governance and cross-functional alignment Document and enforce global approval policies, SLAs, delegation of authority, and commercial guardrails across Sales, Finance, and Legal. Drive consistency of commercial policy, thresholds, and approval rules across all regions and product lines, so sellers get the same answer wherever a deal originates. Own a standing deal-review and inspection cadence (deal reviews, early checkpoints, and exception tracking) that catches risk early and keeps decisions fast. Partner with Finance and Revenue Accounting to ensure sound revenue recognition, revenue predictability, deal hygiene, and commercial compliance as consumption, ELA, and marketplace structures scale. Deal systems and infrastructure Lead the strategy and roadmap for deal infrastructure, ensuring scalable, efficient, compliant execution as the two companies converge onto unified quote-to-order systems. Partner with Systems, Legal, and Finance to deliver a unified, high-quality quoting and contracting experience across CPQ, CLM, and order management. New product introduction and pricing operations Partner with Product, Pricing, and Monetization on new product introduction (NPI), making sure new products and packaging land with a clear deal construct, approval path, and field enablement at launch. Oversee the Pricing Operations function, supporting packaging, SKU rationalization, and consistent, well-governed pricing execution across the portfolio. Marketplace strategy and operations Oversee marketplace operations across AWS, GCP, Azure, Snowflake, and Databricks, ensuring a streamlined and compliant transaction experience for customers. Shape policies and operational standards for our marketplace presence, and drive cross-functional alignment with Finance, Product, and vendor partners to optimize transaction efficiency and financial accuracy. Skills We're Looking For 15+ years of experience in Deal Desk, Deal Strategy, Revenue Operations or Commercial Operations within a global SaaS or subscription-based business, or Strategy Consulting with a focus on B2B Pricing and Deal Strategy. 8+ years of leadership experience scaling high-performing teams, including meaningful time at the director and ideally senior director level. Strong command of SaaS pricing strategy, with specific depth in consumption-based pricing, commercial governance, discounting and margin considerations, and contract risk mitigation. Track record of building scalable deal processes, implementing robust approval frameworks, and improving deal velocity in complex, high-growth environments. Experience structuring deals across both direct and channel motions, including resellers and cloud marketplaces. Working knowledge of revenue recognition principles, with a track record of partnering closely with Finance and Revenue Accounting on deal structure. Experience applying AI tools to improve deal operations, approval consistency, and seller productivity. Proven ability to influence and collaborate with senior executives across Sales, Finance, Legal, Systems, and Product, with exceptional analytical, strategic-thinking, and problem-solving skills. Executive-level communication skills, with the ability to articulate complex concepts simply and persuasively. Experience with the commercial tooling a deal process runs on (CPQ, CRM, CLM, and related sales systems), enough to be a strong partner to Systems on what is feasible; specific platform experience such as Salesforce or Ironclad is a plus, not a requirement. Experience leading through M&A, systems integration, or large-scale organizational change is a strong plus. #LIHYBRID #LI-SR1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. New York Pay Range $208,051 — $260,064 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Denver, Colorado, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We are looking for a Global Head of Deal Strategy and Operations to lead the worldwide deal function for a rapidly scaling data and analytics business formed by the combination of Fivetran and dbt Labs. This is a commercial strategy role as much as an operational one with a mandate to make our deals bigger, better, and faster. The leader owns the deal structures, pricing inputs, policies, and governance that drive more revenue and higher ASP, cleaner and lower-risk terms, and real velocity across every region and segment, while de-risking the business. This is a pivotal role at a pivotal moment. The business is integrating two commercial engines, two product portfolios, and two sets of systems into a single combined go-to-market. The role sets the strategy for how deals get structured, priced, routed, reviewed, and approved, and acts as a key commercial advisor to GTM leadership on the structures that drive growth, including ELA and commercial strategy, cross-sell, and new product launches. It leads a global team across the Americas, EMEA, and APAC and partners closely with Sales, Finance, Legal, Product, Systems, Pricing, and Partner Marketplace to keep decisions fast, consistent, and scalable. This leader is an equal part strategist, operator, and trusted business partner. The ideal candidate moves fluidly between long-term commercial strategy and hands-on problem solving, has a proven track record scaling a deal function in a global, complex, high-growth SaaS environment, and leads teams through change with clarity and conviction. Reports to the SVP, Strategy and Operations. This is a full-time, hybrid role based in one of our hub offices: New York, NY; Denver, CO; Oakland, CA; or Austin, TX. What You'll Do Team leadership and organizational development Lead, mentor, and inspire a high-performing global Deal Desk organization. Coach the team to operate as commercial advisors to the field, raising the strategic value of every interaction with Sales. Build capability and bench strength, reducing key-person dependency as the team scales. Strategic leadership and vision Own and execute the global vision for the Deal Desk organization across the combined Fivetran + dbt business. Conceptualize and launch new, high-impact commercial strategies and deal constructs (e.g. multi-year deals, shift to consumption-based pricing, and product-specific ELAs) that grow revenue and move the business forward. Lead commercial strategy for the Fivetran + dbt integration, landing one combined operating model, policy set, and deal construct. Build the team structure, governance framework, and ways of working needed to support a global enterprise sales engine selling a multi-product, consumption-based portfolio. Position the deal function as a driver of growth, net revenue retention, and cross-sell, and align the C-suite behind that mandate. Commercial guidance and executive escalation Provide strategic counsel to senior sales leadership and account teams on complex deal structures, pricing options, concessions, and negotiation strategy. Act as the trusted advisor for high-risk, non-standard, and strategically significant commercial discussions. Engage directly with customers on strategic, high-value negotiations when needed, representing the company with credibility. AI and automation Set the vision for an AI-native deal desk, deploying agents and automation across the deal lifecycle, including deal-structuring guidance, pricing recommendations, contract and redline review, approval routing, and risk scoring. Build a tiered service model where automation handles standardized, low-risk deals end to end, so the team's time goes to complex, strategic ones. Scale AI-enabled workflows that improve seller productivity, deal quality, approval consistency, and speed, building on an existing foundation of deal-desk AI agents and AI-assisted deal review. Deal governance and cross-functional alignment Document and enforce global approval policies, SLAs, delegation of authority, and commercial guardrails across Sales, Finance, and Legal. Drive consistency of commercial policy, thresholds, and approval rules across all regions and product lines, so sellers get the same answer wherever a deal originates. Own a standing deal-review and inspection cadence (deal reviews, early checkpoints, and exception tracking) that catches risk early and keeps decisions fast. Partner with Finance and Revenue Accounting to ensure sound revenue recognition, revenue predictability, deal hygiene, and commercial compliance as consumption, ELA, and marketplace structures scale. Deal systems and infrastructure Lead the strategy and roadmap for deal infrastructure, ensuring scalable, efficient, compliant execution as the two companies converge onto unified quote-to-order systems. Partner with Systems, Legal, and Finance to deliver a unified, high-quality quoting and contracting experience across CPQ, CLM, and order management. New product introduction and pricing operations Partner with Product, Pricing, and Monetization on new product introduction (NPI), making sure new products and packaging land with a clear deal construct, approval path, and field enablement at launch. Oversee the Pricing Operations function, supporting packaging, SKU rationalization, and consistent, well-governed pricing execution across the portfolio. Marketplace strategy and operations Oversee marketplace operations across AWS, GCP, Azure, Snowflake, and Databricks, ensuring a streamlined and compliant transaction experience for customers. Shape policies and operational standards for our marketplace presence, and drive cross-functional alignment with Finance, Product, and vendor partners to optimize transaction efficiency and financial accuracy. Skills We're Looking For 15+ years of experience in Deal Desk, Deal Strategy, Revenue Operations or Commercial Operations within a global SaaS or subscription-based business, or Strategy Consulting with a focus on B2B Pricing and Deal Strategy. 8+ years of leadership experience scaling high-performing teams, including meaningful time at the director and ideally senior director level. Strong command of SaaS pricing strategy, with specific depth in consumption-based pricing, commercial governance, discounting and margin considerations, and contract risk mitigation. Track record of building scalable deal processes, implementing robust approval frameworks, and improving deal velocity in complex, high-growth environments. Experience structuring deals across both direct and channel motions, including resellers and cloud marketplaces. Working knowledge of revenue recognition principles, with a track record of partnering closely with Finance and Revenue Accounting on deal structure. Experience applying AI tools to improve deal operations, approval consistency, and seller productivity. Proven ability to influence and collaborate with senior executives across Sales, Finance, Legal, Systems, and Product, with exceptional analytical, strategic-thinking, and problem-solving skills. Executive-level communication skills, with the ability to articulate complex concepts simply and persuasively. Experience with the commercial tooling a deal process runs on (CPQ, CRM, CLM, and related sales systems), enough to be a strong partner to Systems on what is feasible; specific platform experience such as Salesforce or Ironclad is a plus, not a requirement. Experience leading through M&A, systems integration, or large-scale organizational change is a strong plus. #LIHYBRID #LI-SR1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Denver Pay Range $200,793.50 — $250,992 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Oakland, California, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We are looking for a Global Head of Deal Strategy and Operations to lead the worldwide deal function for a rapidly scaling data and analytics business formed by the combination of Fivetran and dbt Labs. This is a commercial strategy role as much as an operational one with a mandate to make our deals bigger, better, and faster. The leader owns the deal structures, pricing inputs, policies, and governance that drive more revenue and higher ASP, cleaner and lower-risk terms, and real velocity across every region and segment, while de-risking the business. This is a pivotal role at a pivotal moment. The business is integrating two commercial engines, two product portfolios, and two sets of systems into a single combined go-to-market. The role sets the strategy for how deals get structured, priced, routed, reviewed, and approved, and acts as a key commercial advisor to GTM leadership on the structures that drive growth, including ELA and commercial strategy, cross-sell, and new product launches. It leads a global team across the Americas, EMEA, and APAC and partners closely with Sales, Finance, Legal, Product, Systems, Pricing, and Partner Marketplace to keep decisions fast, consistent, and scalable. This leader is an equal part strategist, operator, and trusted business partner. The ideal candidate moves fluidly between long-term commercial strategy and hands-on problem solving, has a proven track record scaling a deal function in a global, complex, high-growth SaaS environment, and leads teams through change with clarity and conviction. Reports to the SVP, Strategy and Operations. This is a full-time, hybrid role based in one of our hub offices: New York, NY; Denver, CO; Oakland, CA; or Austin, TX. What You'll Do Team leadership and organizational development Lead, mentor, and inspire a high-performing global Deal Desk organization. Coach the team to operate as commercial advisors to the field, raising the strategic value of every interaction with Sales. Build capability and bench strength, reducing key-person dependency as the team scales. Strategic leadership and vision Own and execute the global vision for the Deal Desk organization across the combined Fivetran + dbt business. Conceptualize and launch new, high-impact commercial strategies and deal constructs (e.g. multi-year deals, shift to consumption-based pricing, and product-specific ELAs) that grow revenue and move the business forward. Lead commercial strategy for the Fivetran + dbt integration, landing one combined operating model, policy set, and deal construct. Build the team structure, governance framework, and ways of working needed to support a global enterprise sales engine selling a multi-product, consumption-based portfolio. Position the deal function as a driver of growth, net revenue retention, and cross-sell, and align the C-suite behind that mandate. Commercial guidance and executive escalation Provide strategic counsel to senior sales leadership and account teams on complex deal structures, pricing options, concessions, and negotiation strategy. Act as the trusted advisor for high-risk, non-standard, and strategically significant commercial discussions. Engage directly with customers on strategic, high-value negotiations when needed, representing the company with credibility. AI and automation Set the vision for an AI-native deal desk, deploying agents and automation across the deal lifecycle, including deal-structuring guidance, pricing recommendations, contract and redline review, approval routing, and risk scoring. Build a tiered service model where automation handles standardized, low-risk deals end to end, so the team's time goes to complex, strategic ones. Scale AI-enabled workflows that improve seller productivity, deal quality, approval consistency, and speed, building on an existing foundation of deal-desk AI agents and AI-assisted deal review. Deal governance and cross-functional alignment Document and enforce global approval policies, SLAs, delegation of authority, and commercial guardrails across Sales, Finance, and Legal. Drive consistency of commercial policy, thresholds, and approval rules across all regions and product lines, so sellers get the same answer wherever a deal originates. Own a standing deal-review and inspection cadence (deal reviews, early checkpoints, and exception tracking) that catches risk early and keeps decisions fast. Partner with Finance and Revenue Accounting to ensure sound revenue recognition, revenue predictability, deal hygiene, and commercial compliance as consumption, ELA, and marketplace structures scale. Deal systems and infrastructure Lead the strategy and roadmap for deal infrastructure, ensuring scalable, efficient, compliant execution as the two companies converge onto unified quote-to-order systems. Partner with Systems, Legal, and Finance to deliver a unified, high-quality quoting and contracting experience across CPQ, CLM, and order management. New product introduction and pricing operations Partner with Product, Pricing, and Monetization on new product introduction (NPI), making sure new products and packaging land with a clear deal construct, approval path, and field enablement at launch. Oversee the Pricing Operations function, supporting packaging, SKU rationalization, and consistent, well-governed pricing execution across the portfolio. Marketplace strategy and operations Oversee marketplace operations across AWS, GCP, Azure, Snowflake, and Databricks, ensuring a streamlined and compliant transaction experience for customers. Shape policies and operational standards for our marketplace presence, and drive cross-functional alignment with Finance, Product, and vendor partners to optimize transaction efficiency and financial accuracy. Skills We're Looking For 15+ years of experience in Deal Desk, Deal Strategy, Revenue Operations or Commercial Operations within a global SaaS or subscription-based business, or Strategy Consulting with a focus on B2B Pricing and Deal Strategy. 8+ years of leadership experience scaling high-performing teams, including meaningful time at the director and ideally senior director level. Strong command of SaaS pricing strategy, with specific depth in consumption-based pricing, commercial governance, discounting and margin considerations, and contract risk mitigation. Track record of building scalable deal processes, implementing robust approval frameworks, and improving deal velocity in complex, high-growth environments. Experience structuring deals across both direct and channel motions, including resellers and cloud marketplaces. Working knowledge of revenue recognition principles, with a track record of partnering closely with Finance and Revenue Accounting on deal structure. Experience applying AI tools to improve deal operations, approval consistency, and seller productivity. Proven ability to influence and collaborate with senior executives across Sales, Finance, Legal, Systems, and Product, with exceptional analytical, strategic-thinking, and problem-solving skills. Executive-level communication skills, with the ability to articulate complex concepts simply and persuasively. Experience with the commercial tooling a deal process runs on (CPQ, CRM, CLM, and related sales systems), enough to be a strong partner to Systems on what is feasible; specific platform experience such as Salesforce or Ironclad is a plus, not a requirement. Experience leading through M&A, systems integration, or large-scale organizational change is a strong plus. #LIHYBRID #LI-SR1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $208,051 — $260,064 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Take early People products to production and grow them into a suite of experiences, across standalone products, plugins, and everyday tools, that move from answers and insights to personalized guidance, proactive support, and approved actions.

Location: Philippines About the Role We are seeking an outgoing, articulate, and customer-service-driven Patient Outreach & Referral Coordinator to lead our patient engagement and referral management workflows. In this role, your primary responsibility will be connecting directly with patients via phone calls and text messaging. You will manage incoming/outgoing specialist referrals, conduct proactive outreach to patients to guide them through care steps, and ensure seamless follow-up. If you naturally enjoy speaking with people, building rapport over the phone, and providing a warm customer service experience, this position is ideal for you. Requirements Key Responsibilities 1. Phone & Text Patient Outreach Conduct outbound phone calls and send text communications to connect with patients regarding appointment reminders, care updates, and follow-ups. Serve as an empathetic, friendly, and reassuring point of contact for patients navigating their care plans. Maintain high call volume standards while ensuring every patient feels listened to and supported. 2. Referral Management & Specialist Tracking Process, log, and track inbound and outbound patient referrals to external specialists and diagnostic centers. Perform follow-up outreach with specialist offices and diagnostic facilities to confirm appointment dates and obtain clinical consult notes. Keep patients continuously updated via phone or text on the status of their pending referrals. 3. Customer Service & Patient Retention Apply strong customer service skills to answer patient inquiries, address concerns, and de-escalate patient frustration over the phone. Reach out to overdue or un-scheduled patients to assist them in getting their required care booked promptly. Document all phone conversations, text exchanges, and referral tracking updates accurately in the practice Electronic Health Record (EHR) system. Qualifications & Requirements Communication Excellence: Flawless, exceptionally clear spoken and written English with a pleasant, warm telephone voice and active listening skills. Phone & Customer Service Experience: Prior experience in customer service, call handling, or patient communication roles where phone interaction was a primary duty. Interpersonal Passion: A genuine enjoyment of phone communication and connecting with patients empathetically throughout the day. Referral Workflow Familiarity: Experience or familiarity with medical referral processing, specialist outreach, and patient tracking logs. Technical Setup: Quiet home office environment, noise-canceling headset, reliable high-speed internet, and comfort with web-based phone/texting tools and EHR systems.

Location: Philippines About Huzzle At Huzzle, we connect exceptional talent with exciting opportunities at leading companies across the UK, US, Canada, Europe, and Australia. We work with fast-growing startups, digital agencies, SaaS businesses, and tech-enabled companies across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we connect you directly with innovative companies, where you become an integral part of their team. Job Type Full-time Job Summary We are seeking a high- energy , proactive Customer Success Specialist to join a fast-growing US-based SaaS company serving the restoration industry. This is not a passive support role—you will be the engine that drives account activation and prevents churn for a platform that helps businesses get paid faster. If you are a disciplined communicator who thrives on high-volume outreach and takes immediate action the moment a lead signs up, this is the perfect opportunity to build your career in a remote, growth-stage environment. Key Responsibilities Respond to new trial signups within 5 minutes to ensure immediate engagement. Manage a high-volume outbound schedule, performing 30+ calls daily to trial users and inactive accounts. Own the onboarding funnel by scheduling at least 4 training sessions and completing 2+ live sessions daily. Guide new users through platform setup within their first 72 hours to ensure long-term retention. Proactively monitor account health to identify and intervene with at-risk users before they churn. Maintain perfect CRM hygiene by logging every interaction and update within HubSpot. Actively drive accounts toward activation and expansion while collecting daily customer testimonials. Requirements Proven experience in a high-volume outbound calling environment (30+ calls/day). Previous experience in Customer Success, SaaS onboarding, or Sales Development (SDR). A "speed-to-action" mindset with the ability to work independently without micromanagement. Exceptional discipline in CRM management (HubSpot experience is a significant advantage). Ability to troubleshoot technical software issues and guide non-technical users through setup. Availability to work during US Pacific Standard Time (PST) hours. 3+ years of experience in a B2B SaaS environment. Demonstrated track record of managing and converting trial users to paid accounts. Familiarity with the restoration industry or franchise models (e.g., SERVPRO). Benefits 💰 Competitive compensation with room for growth 🎯 Performance-based bonuses linked to client retention, account growth, and referrals 🚀 Join a fast-growing company focused on delivering measurable results and exceptional client experiences 📚Continuous development through professional mentorship

Location: México UX Team: We’re looking for a UX Writer for Customer Communications to create clear, engaging, and user-centered communications across our digital channels. In this role, you’ll craft messages that help users understand our products, stay informed, and take action with confidence. From emails and push notifications to SMS, WhatsApp, and in-app chat messages, you’ll play a key role in shaping how users interact with us. You’ll work closely with cross-functional teams to turn complex information into simple, relevant, and effective communications. If you have a passion for writing, an eye for detail, and a strong understanding of how language influences the customer experience, we’d love to meet you! Challenges that await you: Write content for multiple communication channels, including emails, push notifications, SMS, WhatsApp, and in-app chat messages. Adapt messaging, tone, and structure to different channels, audiences, communication objectives, and stages of the customer journey. Transform complex financial and technical information into simple, accessible, and actionable messages. Collaborate with CRM, Marketing, Product, Design, Legal, and Compliance teams to develop accurate, consistent, and user-centered communications. Create content for different communication purposes, including onboarding, product education, engagement, retention, transactional updates, and service notifications. Ensure consistency in brand voice, terminology, and writing style across all customer-facing communications. Write, review, edit, and proofread content in Mexican Spanish and English, ensuring linguistic accuracy, clarity, and cultural relevance. Optimize content based on channel-specific requirements, character limits, user needs, and communication goals. Contribute to the development and maintenance of content guidelines, messaging standards, and communication best practices. Continuously improve content based on user feedback, performance insights, and UX writing and content design best practices. What makes you a great fit: Bachelor's degree in Communication, Journalism, Advertising, Literature, Marketing, or a related field. 2 years of experience in UX writing, copywriting, CRM content, digital communications, or related fields. Excellent writing, editing, and proofreading skills in Mexican Spanish, with a strong command of English. Proficiency in both languages is required. Experience writing content for digital communication channels such as emails, push notifications, SMS, WhatsApp, or in-app messages. Ability to adapt writing style, tone, and messaging to different audiences, contexts, and communication objectives. Strong organizational skills and the ability to manage multiple requests, priorities, and deadlines. Ability to collaborate effectively with cross-functional teams and incorporate feedback from different stakeholders. Nice to Have: Experience writing communications for fintech, banking, or other regulated industries. Understanding of customer lifecycle communications, segmentation, personalization, and A/B testing. Experience with localization or transcreation between English and Mexican Spanish. Our ways of working: Innovative Spirit : A commitment to creativity and groundbreaking solutions. Honest Feedback : valuing open, transparent communication. Supportive Team : a strong, collaborative community. Celebrating Achievements : recognizing our wins together. High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances.

Location: Brazil Workplace: Remote Location: Remote (LATAM) Employment Type: Full-time Contractor ABOUT THE CLIENT A fast-growing, creator-powered social and monetization platform empowering creators, artists, and brands to engage their audiences, monetize digital content, and build direct, high-value fan relationships. We operate at the intersection of consumer social, digital media, creator monetization, and agentic AI. THE MISSION Turn creator and user needs into focused product decisions that improve activation, retention, engagement, and creator earnings. THE ROLE The product brings content, community, and monetization together across mobile and web. The Product Manager will own discovery, prioritization, and outcome measurement for an agreed product area, connecting user problems to measurable business outcomes. You’ll align Design, Engineering, and Operations around clear priorities, thoughtful tradeoffs, and results the team can measure. WHAT YOU’LL ACHIEVE IN 12–18 MONTHS - Build and deliver a prioritized roadmap grounded in user evidence and agreed business goals. - Improve activation and retention across owned journeys, measured against established cohort baselines. - Improve creator monetization or engagement while maintaining product safety and quality. - Establish reliable measurement, ongoing user discovery, and consistent post-launch learning. WHAT YOU’LL DO - Talk with creators and users, analyze product behavior and support trends, and identify the problems worth solving. - Own roadmap and backlog priorities; partner with Design and Engineering to define requirements, success measures, and acceptance criteria. - Coordinate scope, dependencies, experiments, and launches; communicate tradeoffs and account for safety and accessibility. - Partner with the team on instrumentation, evaluate funnel and cohort results, and use post-launch evidence to iterate, expand, or stop work. WHAT YOU’LL BRING - 4+ years of product management experience, including ownership of shipped consumer digital products and measurable outcomes. - Strong discovery, prioritization, and requirements-writing skills, with the ability to influence stakeholders without direct authority. - Experience using product analytics, funnels, cohorts, and experiments; SQL or equivalent analytical fluency is preferred. - Technical fluency in mobile and web products, APIs, and delivery tradeoffs, with a track record of effective partnership with Design and Engineering. - Sound judgment in balancing growth, revenue, user trust, and safety. - Experience with social, creator, or subscription products is preferred. WHAT SUCCESS LOOKS LIKE IN YOUR FIRST 90 DAYS Days 1–30: Build a thorough understanding of the product, interview the CEO to understand the product vision, speak with creators and users, and map key journeys and baseline metrics. Days 31–60: Validate a priority problem and align with stakeholders on scope, success measures, and priorities. Days 61–90: Launch an improvement or experiment, assess the results, and recommend next steps. REPORTING AND PARTNERSHIPS This is an individual contributor role reporting to the Head of Product. You’ll partner closely with Design, Engineering, Analytics, Operations, and business leaders. WHY JOIN Help shape experiences that enable creators to earn and communities to connect, with ownership from discovery through measurable results. JOIN US AND ENJOY THESE PERKS! - Competitive Salary: Earn a USD salary that matches your skills and experience. - Paid Time Off: Generous PTO to support your work-life balance and recharge. - Health Insurance Subsidy: Financial assistance to support your healthcare coverage. - Annual Salary Reviews: Structured annual evaluations to recognize and reward performance. - Paid Training & Certifications: Continuous support for professional growth and upskilling. Ready to put your puzzle-solving skills to the test? Join our team today! LinkedIn: Puzzle Instagram: @puzzle.tech http://puzzle.tech_

Location: Washington, District of Columbia, United States Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. About the Position Dexis is currently seeking a Records and Information Management Subject Matter Expert (SME) for a contract to support the Washington Headquarters Services (WHS) Executive Services Directorate (ESD). Washington Headquarters Services (WHS) – Executive Services Directorate (ESD) provides comprehensive information management services and business solutions to the Office of the Secretary of War (OSW), WHS, and 14 DoW Agencies and Field Activities, in addition to all DoW Federal Advisory Boards, Commissions, and Task Forces (BCTFs). ESD executes lawfully and federally mandated regulatory programs regarding information access, use, storage, retention, and transparency within DoW, externally to Executive Branch Agencies and Departments, and the general public. These programs require management and improvement of insulated and integrated OSW business processes, providing enterprise-wide, cradle-to-grave information and content management and general mission support. This position is based in the NCR at client offices. The position is subject to client approval and contract award. Responsibilities Support the Records and Information Management (RIM) Program in the development and delivery of training to leadership, managers, and personnel in various formats for small (under 10) and large (over 30) groups. Develop an Electronic Content Management (ECM) Project Management Plan with supporting sections for communications, change management, risk assessment, training, and business process improvement. Research industry trends and best practices in records and information management; develop strategies and identify tools to support program implementation and improvement. Support reduction of OSW records holdings through identification of records that have met disposition dates and facilitation of retirement, transfer, or destruction. Prepare and deliver briefings and training; organize meetings; provide reports; track actions; provide program assessments to users, managers, action officers, and senior leadership. Provide on-site assessments of shared drives, electronic systems, and hardcopy record holdings, and perform systematic compliance reviews of OSW offices and directorates. Develop and apply NARA disposition schedules; support analysis of disposition schedules and NARA General Records Schedules. Support assessments of records management programs and the retirement/transfer of records to NARA. Other duties as assigned. Qualifications Bachelor’s degree (BA/BS) in any field, or equivalent combination of 2 years of post-secondary education and 7 years’ records management experience. 5 years’ experience of Records Management principles in the Federal environment. 5 years’ experience developing and implementing policies and regulations governing records management IAW the Federal Records Act and applicable DoW/OSW records management policies. 3 years’ experience providing and developing records management training in various delivery formats for small (under 10) and large (over 30) groups. 3 years’ experience implementing NARA regulations at the Federal government level, including development and application of disposition schedules and NARA General Records Schedules. 2 years’ experience briefing in writing and orally to mid- and senior-level DoW personnel (GS-13 and above). Institute of Certified Records Manager (ICRM) certification or accredited equivalent required. Active, final, and fully adjudicated Top Secret clearance. Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research , our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs. Dexis pay range for this role: $85,000 — $175,000 USD Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: Washington, District of Columbia, United States Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. About the Position Dexis is currently seeking a Program Manager for a contract to support the Washington Headquarters Services (WHS) Executive Services Directorate (ESD). Washington Headquarters Services (WHS) – Executive Services Directorate (ESD) provides comprehensive information management services and business solutions to the Office of the Secretary of War (OSW), WHS, and 14 DoW Agencies and Field Activities, in addition to all DoW Federal Advisory Boards, Commissions, and Task Forces (BCTFs). ESD executes lawfully and federally mandated regulatory programs regarding information access, use, storage, retention, and transparency within DoW, externally to Executive Branch Agencies and Departments, and the general public. These programs require management and improvement of insulated and integrated OSW business processes, providing enterprise-wide, cradle-to-grave information and content management and general mission support. This position is based in the NCR at client offices. The position is subject to client approval and contract award. Responsibilities Provide overall management coordination and liaison with the COR to review, develop, conduct, report, and certify products and work completed across all task areas. Manage a contractor facility that is a DCSA-certified Top Secret facility with an accredited SCIF, including administration of stand-alone IT networks supporting Unclassified/CUI up to Top Secret information. Submit Monthly Status Reports to the Contracting Officer and COR on overall contract performance. Manage the contractor workforce to establish, integrate, and coordinate the Records Management and Information Management Program IAW 44 U.S.C. Chapters 31 and 33, 36 CFR Parts 1220–1239, and 41 CFR Part 102-193. Provide innovation and business process improvement analysis and plans across the full spectrum of contract support. Provide program management, policy development, and program-level strategic planning for the OSW Declassification Program IAW Executive Order 13526. Provide project management and tracking of 80–100+ individual actions at any given time, with the capability to provide a current status report within 2 hours of request. Develop and maintain a Comprehensive Management Plan and Project Management Plan (PMP) detailing major milestones for each task. Schedule and facilitate Quarterly Contract Status Meetings with ESD leadership and Bi-Weekly status meetings with the COR. Develop, implement, and maintain a Business Process Improvement Plan supporting enterprise-wide information and content management processes. Oversee compliance with all security, quality control, and quality assurance requirements across task areas. Other duties as assigned. Qualifications Bachelor’s degree (BA/BS) in any field, or equivalent combination of 2 years of post-secondary education and 17 years of experience managing federal contracts. Minimum of 15 years’ experience managing federal contracts. 5 years of DoW experience in the management and performance of all PWS task areas. 5 years of experience leading administrative and operational issues of similar size and scope. 5 years of experience briefing in writing and orally to GS-15, Senior Executive Service (SES), and political appointees. Active, final, and fully adjudicated Top Secret clearance. Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research , our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs. Dexis pay range for this role: $140,000 — $240,000 USD Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.