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Location: Sud-Oeste ABOUT HALTER At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB. To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. ABOUT THE ROLE Halter is looking for a hungry and driven sales leader to work with our sales team and grow Halter in Argentina, specifically in the Sudoeste region in Buenos Aires. We're looking for a go-getter who is out in the field, meeting farmers, championing Halter and converting them into customers. A 'never give up attitude' is crucial for this role; you will be a significant contributor to the growth and success of Halter in Argentina. You'll be responsible for setting and managing quotas and commissions for the region, sales capability management and mentoring for Territory Managers. You'll use your strong sales background to drive end-to-end sales, from cold calling and on-farm meetings to deeply understanding our customers' farm systems. You'll detail Halter's value proposition, progress the sale, and ultimately close the deal. Make your mark with Halter and help us push the boundaries of farming, connecting animals and humans like never before. WHAT YOUR DAY COULD LOOK LIKE - Setting and managing quotas, commissions and other sales management tasks for the sales team - Coaching, mentoring and developing our junior sales staff to help drive their professional growth to reach targets - Sourcing new leads and opportunities through proactive outreach, referrals/introductions, industry events and other channels, as well as fielding and responding to inbound inquiries - Meet high growth sales targets by managing pipeline through to close, including screening, qualifying, executing on-farm demonstrations and successfully negotiating contracts with customers - Collaborating with Customer Success to ensure successful post-sales handoff, implementations, customer satisfaction and account renewal - Providing support, insight and communication to help build and foster trusting and enduring relationships with customers as they wait for deployment - Leveraging opportunities and participating in relevant industry/Halter events and demonstrations - Building and leveraging industry relationships to establish and maintain Halter's brand - Focusing on the customer and their needs, providing feedback to help drive the product roadmap - Working with the team to optimise and evolve the sales process to become faster, more efficient and more predictable as the company scales WHO ARE WE LOOKING FOR - A complete end-to-end sales skill set with at least five years of experience - Proven track records and examples of successfully sourcing new prospects, securing meetings with new leads and creating new sales opportunities - Someone highly experienced in value-based sales with a proven history of closing deals and high-volume sales results - Well-prepared with solid communication skills to present Halter's value proposition - Experience in beef farming or within the agricultural sector is a must-have - A person who is results-driven, highly motivated with exceptional time management skills - Adaptability in a high-stakes sales environment and the ability to think on your feet - Sales experience in the technology-based industry is preferred - Fluency in Spanish, with professional working English to collaborate across our global team - A university degree or equivalent would be excellent but not a must HALTER IN ARGENTINA Argentina is one of the world's leading beef-producing nations, with a strong agricultural heritage and a deep grazing tradition. Halter is expanding into Argentina, bringing its innovative virtual fencing and livestock management technology to farmers across the country. As we establish our presence in the market, we're building a talented local team to support farmers in adopting technology that can transform the way they manage their operations. This is an exciting opportunity to play a significant role in Halter's growth in Argentina and help shape the future of farming in the region. OUR BENEFITS - Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and restricted stock units, so you own a part of what we’re building. - Healthy body, healthy mind. You’ll be on the OSDE 410 plan, fully paid by Halter with dependents included, giving you comprehensive maternity cover, dental and vision, and complementary therapies like acupuncture. - Mental health matters. You’ll have access to up to 30 sessions per year of individual or group therapy, plus up to 15 sessions per family group for bonding therapy. - Our personal growth is important. Halter offers an annual US$750 personal growth fund to be used for anything that fuels personal growth. - We offer 26 weeks of paid parental leave for primary caregivers, 4 weeks of paid leave for the other parent, and flexible return-to-work options. JOIN OUR TEAM Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit! If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch! Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. WHY OUR TEAM LOVES WORKING AT HALTER: - Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations. - Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems. - You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund. - This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"

Location: Spain Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role As a RAM, you’ll own a book of accounts across European markets. This isn’t a passive renewal role. We want someone who treats their portfolio like a sales territory: proactively growing wallet share, spotting upsell and cross-sell moments, and building the kind of client relationships that make churn a non-starter. This role looks after customers for their first 90 days after activation (first subscription paid). Your main objective is to drive quick, thorough product adoption, with a focus on revenue and turning new customers into High Value Clients (HVCs). Day to day, you’ll explore clients’ businesses and needs in depth, then position our products to address the opportunities you uncover. You’ll be measured on what matters: expansion revenue, ARPA growth and voluntary churn. If you’re the type who reads their book every Monday morning and spots the opportunity before the client asks, this is your seat. What you'll be doing Own a portfolio of high-value SME clients across European markets and drive sustainable revenue growth from it. Prioritise well: not all clients deliver the same value, so qualify quickly and accurately, then prioritise accordingly. Proactively engage your book through outreach and check-ins, rather than just reacting to inbound requests. Identify and execute upsell and cross-sell opportunities across Finom’s product suite (plans, card spend, invoicing, credit). Build genuine relationships with decision-makers and be the person they call when something needs sorting. Use account data, usage signals and portfolio trends to inform your outreach priorities and commercial conversations. Gut feel is a start, but data is what makes it repeatable. Monitor account health signals and step in early on at-risk accounts before churn becomes likely. Maintain a clean pipeline and activity tracking in Salesforce – no black holes. Use Modjo, our AI call intelligence tool, to sharpen your performance and share learnings with the team. Work closely with onboarding, product and support to make sure clients get what was promised. What we're looking for Languages: fluent English, plus German at Native Level At least 2 years of account management experience in fintech or B2B SaaS. At least 1 year of outbound or business development experience: you know how to open a conversation and create urgency without being pushy. Hungry: you want to win, and you push for results without being chased. Commercially sharp: you think in terms of revenue per account, expansion potential and portfolio mix, not just satisfaction scores. Data-driven: you use data to make decisions, whether that’s spotting a usage drop before it becomes a churn risk or finding the right moment for a plan-upgrade conversation. Comfortable in a fast-moving scale-up where the playbook is still being written in places. Confident communicator: you can run a QBR, push back when needed and escalate the right things. Proficient in Salesforce, Google Workspace and Slack. Experience with Modjo or a similar call tool is a bonus. What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Spain Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role As a RAM, you’ll own a book of accounts across European markets. This isn’t a passive renewal role. We want someone who treats their portfolio like a sales territory: proactively growing wallet share, spotting upsell and cross-sell moments, and building the kind of client relationships that make churn a non-starter. This role looks after customers for their first 90 days after activation (first subscription paid). Your main objective is to drive quick, thorough product adoption, with a focus on revenue and turning new customers into High Value Clients (HVCs). Day to day, you’ll explore clients’ businesses and needs in depth, then position our products to address the opportunities you uncover. You’ll be measured on what matters: expansion revenue, ARPA growth and voluntary churn. If you’re the type who reads their book every Monday morning and spots the opportunity before the client asks, this is your seat. What you'll be doing Own a portfolio of high-value SME clients across European markets and drive sustainable revenue growth from it. Prioritise well: not all clients deliver the same value, so qualify quickly and accurately, then prioritise accordingly. Proactively engage your book through outreach and check-ins, rather than just reacting to inbound requests. Identify and execute upsell and cross-sell opportunities across Finom’s product suite (plans, card spend, invoicing, credit). Build genuine relationships with decision-makers and be the person they call when something needs sorting. Use account data, usage signals and portfolio trends to inform your outreach priorities and commercial conversations. Gut feel is a start, but data is what makes it repeatable. Monitor account health signals and step in early on at-risk accounts before churn becomes likely. Maintain a clean pipeline and activity tracking in Salesforce – no black holes. Use Modjo, our AI call intelligence tool, to sharpen your performance and share learnings with the team. Work closely with onboarding, product and support to make sure clients get what was promised. What we're looking for Languages: fluent English, plus French at Native Level At least 2 years of account management experience in fintech or B2B SaaS. At least 1 year of outbound or business development experience: you know how to open a conversation and create urgency without being pushy. Hungry: you want to win, and you push for results without being chased. Commercially sharp: you think in terms of revenue per account, expansion potential and portfolio mix, not just satisfaction scores. Data-driven: you use data to make decisions, whether that’s spotting a usage drop before it becomes a churn risk or finding the right moment for a plan-upgrade conversation. Comfortable in a fast-moving scale-up where the playbook is still being written in places. Confident communicator: you can run a QBR, push back when needed and escalate the right things. Proficient in Salesforce, Google Workspace and Slack. Experience with Modjo or a similar call tool is a bonus. What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Bucharest Workplace: Hybrid LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? YOUR MISSION At UiPath, we believe in the transformative power of automation to change how the world works. To support our global growth, we’re looking for a Global Marketing Automation & Lifecycle Manager. You will build and run always-on lifecycle journeys in Marketo that move prospects and customers from first touch to opportunity, production, renewal and expansion, and you will support selected global campaigns. As a Global Marketing Automation & Lifecycle Manager, you will own these journeys end to end in Marketo, including engagement programs, smart campaigns, lifecycle stages, integrations and reporting against holdout groups. Approximately 60% of your work will focus on lifecycle journeys and nurture. The rest covers selected one-off campaign builds, marketing automation strategy and program architecture. You’ll partner closely with Global Campaigns, Marketing Operations, and other Demand Generation functions, to ensure journeys and campaigns are built correctly, tracked accurately and optimised for progression to the next stage. This is a senior Individual Contributor role.   WHAT YOU'LL DO AT UIPATH - Build and run always-on lifecycle journeys in Marketo that move prospects and customers through the buying and customer lifecycle - Build and deploy global and regional campaigns, including program setup, emails, landing pages, tracking and QA - Build and maintain target segments and audiences across marketing automation, CRM and paid digital platforms - Measure program impact, including control-group testing, and share regular performance reports with clear recommendations - Test and optimise content, segments, messaging and timing to improve results - Maintain frequency, suppression and contact rules so audiences receive the right volume of communication - Ensure compliance with GDPR and other data-protection rules across all channels - Verify tracking and integrations before launch, and keep programs aligned with brand standards - Document programs as reusable templates, and use AI tools to work faster and smarter   WHAT YOU'LL BRING TO THE TEAM - 3–6 years in marketing automation, lifecycle or nurture programs in B2B software, with advanced Marketo (engagement programs, tokens, program architecture) - Deep understanding of email marketing platforms and campaign execution - Ability to interpret performance data and turn it into clear recommendations - Proven experience with A/B and multivariate testing - Solid knowledge of GDPR and email compliance - Comfort with light HTML/CSS for template customisation - Strong communication and collaboration across regions and teams - Strategic thinking combined with hands-on, day-to-day execution - A track record of measurable results - Nice to have: Marketo Certified Expert or other marketing automation certificatio #LI-CS1 Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. The Role Every payment we process runs on infrastructure we built. At Checkout.com http://Checkout.com, the Cloud Platform team owns the cloud foundations that global payments depend on: a large multi-account AWS estate, a growing Azure platform, and the networking and connectivity that reaches card schemes and banks worldwide. We are genuinely multi-cloud, and we are looking for a Senior Cloud Engineer who is too - a strong generalist who treats infrastructure as a software problem and can deliver from week one. This is a hands-on senior role in an established, fast-moving team. Everything we run is defined in code, deployed through pipelines, and reviewed like software. You will bring deep cloud expertise across AWS and Azure and pair it with a genuine software engineering mindset: you write Terraform modules others build on, you automate away toil rather than documenting it, and you treat the platform as a product with users, SLOs, and a roadmap. As a Senior Cloud Engineer, you are responsible for the technical delivery of your team's services. You will work closely with your Engineering Manager to shape direction, manage dependencies across pillars, and ensure our platform meets the standards a regulated payments business demands. What we are looking for: Deep AWS expertise: Advanced, hands-on experience designing and operating production infrastructure in AWS at enterprise scale: multi-account architectures (Control Tower, Organizations, SCPs), IAM, KMS, and the core compute, storage, and security services that a large regulated estate runs on. You should have a proven track record of delivering resilient, multi-region architectures. Azure experience: Real production experience with Azure alongside AWS: landing zones, VNet architectures, Entra ID, and the Azure resource and governance model. You understand where the two clouds differ and can design well for both rather than forcing one cloud's patterns onto the other. Software engineering mindset: You treat infrastructure as software. Expert-level Terraform: reusable modules, secure state management, and disciplined code review. You are comfortable in a Git-based workflow with CI/CD (we use Spacelift), and you reach for Python or similar to automate what others would handle with a runbook. No ClickOps. Strong cloud networking: Confident designing and debugging in a complex network estate: VPC and VNet design, hub-and-spoke and Transit Gateway or Cloud WAN architectures, DNS, private connectivity (PrivateLink, Private Link), and enough routing knowledge to own connectivity issues end to end rather than escalate them. Kubernetes: Solid experience running containerised workloads in production, ideally on EKS/AKS: cluster lifecycle, workload deployment patterns, and the operational realities of keeping Kubernetes healthy at scale. Security and compliance awareness: Experience operating in regulated environments. You understand why change control, least privilege, and auditability matter, and you design controls in rather than bolting them on. Familiarity with PCI DSS is a strong plus. Engineering excellence: A focus on observability and measurement: you instrument what you build and answer operational questions with data rather than opinion. Leadership and mentorship: A natural ability to guide and mentor peers, translate ambiguous problem definitions into actionable technical plans, and raise the bar through your code and your reviews. Pragmatic problem solver: You understand when to move fast (creating tech debt) and when to move right (paying it off). You are a cornerstone in incident resolution and root-cause analysis. Experience: 5+ years in cloud engineering roles with significant AWS depth. We need someone who can hit the ground running: comfortable joining a complex, established estate and delivering meaningful work in their first weeks, not their first quarter. A degree in Computer Science or a related field is useful but not required; we care about what you can build. HOW YOU’LL MAKE AN IMPACT: Lead Design & Delivery: Take ownership of large-scale platform projects end to end, from architecture through Terraform to production, ensuring they are scalable, secure, and cost-optimised. Build the paved road: Design the platform primitives that every product team at Checkout.com http://Checkout.com builds on, so that the secure path is also the easy path. Architectural Influence: Work with Engineering Managers and architects to refine requirements and shape the technical direction of the platform, documenting significant decisions as ADRs. Operational SME: Act as the Subject Matter Expert for numerous team-owned services, providing advanced operational support and ensuring high availability for our global payment systems. Evangelise Best Practices: Produce exemplary code and documentation that inspires others. You will be responsible for spreading best practices and standards across your group. Manage Dependencies: Navigate the organisation to manage technical dependencies inside and outside your pillar, optimising for both delivery speed and business outcomes. Foster Culture: Embody Checkout Operating Principles, using them to shape the group’s culture and acting as an example of efficiency and professional excellence. AI Integration: Proactively explore and implement AI-driven automation to enhance infrastructure efficiency and team productivity. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Customer Success Manager to support the successful execution and ongoing management of Government & Defense (G&D) programs after the sale. This role will own tactical customer management, program coordination, onboarding, adoption, and the development of scalable post-sale resources to create a consistent experience across G&D accounts. This person will serve as a day-to-day customer partner while coordinating across internal teams to ensure programs launch successfully, customers remain supported, and repeatable processes are established as the G&D business scales. RESPONSIBILITIES: - Serve as the day-to-day point of contact for assigned G&D accounts, managing customers from sales handoff through onboarding, launch, adoption, and ongoing program execution. - Own customer onboarding and program launch execution, including kickoff preparation, onboarding plans, program setup, participant enrollment, administrator training, launch timelines, and participant and account administration. - Track program milestones, deliverables, dependencies, onboarding progress, participant activation, adoption, and overall account health, proactively following up with customers and participant groups requiring additional support. - Build and maintain scalable G&D post-sale resources, including onboarding materials, admin and participant guides, FAQs, troubleshooting resources, customer communication templates, launch checklists, implementation plans, and training materials. Identify recurring customer needs and opportunities to improve or standardize these resources as products and processes evolve. - Troubleshoot common customer and participant issues, coordinate escalations through resolution, and gather customer feedback to surface risks, blockers, recurring product or platform questions, and operational trends to the appropriate internal stakeholders. - Maintain accurate account information, program trackers, documentation, customer activity, and account health reporting, while identifying opportunities to standardize repetitive workflows and create a consistent post-sale experience across G&D programs. - Coordinate across Sales, Operations, Support, Product, and other teams supporting G&D customers to ensure clear ownership, communication, and follow-through on internal and external deliverables. - Support account reviews and renewals by gathering relevant program information, account health data, and customer feedback, while driving successful outcomes across program launches, onboarding, activation, adoption, engagement, and customer satisfaction. - Collaborate with clients across the Middle East, including participating in occasional early morning meetings (7:00–9:00 AM Eastern Time) to accommodate regional time zones and ensure effective communication. - Primarily support Government & Defense clients, while also partnering with select corporate healthcare clients to address their unique needs and drive successful outcomes. QUALIFICATIONS: - Experience managing customer programs, onboarding, implementation, customer success, account operations, or similar post-sale responsibilities. - Strong program management and organizational skills, with the ability to track multiple customer programs, milestones, dependencies, launches, and action items simultaneously. - Strong written and verbal communication skills, with the ability to provide clear customer updates, training, guidance, and next steps. - Experience developing repeatable processes, documentation, enablement materials, training materials, or other resources that improve customer experience and operational scalability. - Ability to independently manage tactical customer relationships, onboarding, program launches, routine communications, troubleshooting, and ongoing program execution. - Ability to coordinate effectively across cross-functional teams, manage follow-ups, and drive internal and external deliverables through completion. - Ability to identify customer risks, adoption gaps, recurring issues, and opportunities for improvement and escalate them to the appropriate stakeholders. - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.   Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.   WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility   The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.   At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.   The U.S. base salary range for this full-time position is $110,000 - $130,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.   In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: Europe We are toogeza, a Ukrainian recruiting company that is focused on hiring talents and building teams for tech startups worldwide. People make a difference in the big game, and we may help to find the right ones. Type: Full-time (Remote) Company: HealthTech company developing innovative AI-driven wellness products About the client’s company: Fast-growing HealthTech company creating multiple products at the intersection of wellness and artificial intelligence. Their mission is to make self-optimization and well-being accessible to everyone through cutting-edge technology. Their most recognized product is Ultiself, a mobile habit tracker used by thousands of people worldwide. ABOUT THE ROLE We are looking for a Head of Customer Support to own the support function for all our products. You will lead a remote, multinational team and be responsible for the full support experience: from the first ticket to a renewed subscription. In a subscription business, support directly affects retention, refunds, chargebacks and app ratings. Your work will be measured not only by response time, but by how many users we keep and how they talk about us. RESPONSIBILITIES - Lead, coach and grow a remote, multinational support team: hiring, onboarding, scheduling, performance reviews and career development. - Own support strategy and operations across all channels (email, in-app chat, app store replies) for Ultiself and Soob. - Set and own support KPIs — first response time, resolution time, CSAT, ticket volume per user, refund and chargeback rates — and report on them to leadership. - Build and continuously improve processes: SLAs, escalation paths, macros, QA scoring, knowledge base and internal documentation. - Own subscription-related cases: cancellations, refunds, billing disputes and chargeback prevention, in close cooperation with Finance and payment providers. - Design retention flows in support: save offers, win-back scripts and cancellation reason tracking. - Turn support data into insights for Product and Marketing: top contact reasons, bugs, paywall and onboarding issues. - Choose, set up and optimize the support tool stack (Zendesk, Front, Intercom or similar), including automation and AI-assisted replies. - Plan and manage the department budget and headcount as the user base grows. - Ensure safe and careful handling of sensitive topics (health, alcohol use) and of user data. - Stay hands-on when needed: handle complex or escalated cases yourself. REQUIREMENTS - 5+ years in customer support, including 3+ years leading a support team (Head of Support, Support Manager or Team Lead of a team of 8+ people). - Experience in B2C digital products with a subscription model — mobile apps, SaaS or e-commerce subscriptions. - Deep knowledge of support metrics and proven results in improving them (share numbers: CSAT, FRT, refund rate, etc.). - Experience building support processes and documentation from scratch and scaling them. - Hands-on experience with support platforms (Zendesk, Front, Intercom or similar) and automation. - Understanding of payment processes: refunds, chargebacks and payment processors (Stripe, PayPal, App Store and Google Play billing). - Strong data skills: confident with Excel / Google Sheets and support analytics dashboards. - Strong leadership and communication skills; ability to work independently in a fast-paced environment. - Fluent English (C1+), written and spoken. NICE TO HAVE - Experience managing a fully remote, distributed team across time zones. - Experience in wellness, health, fitness or mental wellbeing apps. - Experience implementing AI tools or chatbots in support. - Spanish as a second language. WHAT WE OFFER - Fully remote work with flexible hours. - Full ownership of the support function and direct impact on retention and revenue. - Budget and freedom to choose tools and grow the team. - 20 paid vacation days per year (after probation) and 5 paid sick days per year. - A fast-scaling team and meaningful products that help people build healthier habits.   Ready to join the team? Please submit your CV. We’ll review your application within five working days, and if your background matches what we’re looking for, we’ll get in touch to set up a call and get to know each other better.

Ищем опытного UA Manager, который умеет запускать mobile subscription-продукты с нуля, выводить их в прибыльность и масштабировать бюджеты. - запускать, оптимизировать и масштабировать Meta Ads, TikTok Ads, Google и другие каналы.

Location: Dubai, United Arab Emirates Workplace: on-site About Deluxe Holiday Homes Deluxe Holiday Homes is a leading holiday-home and property management company based in Dubai, UAE, managing a portfolio of 800+ premium short-term rental properties across the emirate. The Deluxe Homes Group operates with ~230 people across Dubai, Abu Dhabi, Fujairah, and Armenia, and includes Deluxe Homes Real Estate, our brokerage and long-term property management arm. We use a modern technology stack to run operations, serve guests and tenants, and protect owner returns. Role Overview We are looking for an organized, reliable Office & Listings Coordinator to run the front desk of our Al Barsha head office and, once trained, to own three back-office streams: long-term tenancy administration for Deluxe Homes Real Estate (our own tenancy contracts and those of our landlord clients), property listings on local portals and OTAs, and office supplies. You are the one-stop contact for our property management clients: when a landlord or tenant calls, you answer, resolve the routine, and chase the rest. You will spend part of the day at the desk and part of the day on tenancy files and listings. This is an ownership role, not a wait-to-be-told role. We will train you from zero on tenancy paperwork, listings and our systems, but we need someone who notices what is missing and fixes it: an expired tenancy nobody flagged, a listing with the wrong price, a landlord waiting two days for a call-back. You make routine decisions inside your remit and report after — you do not wait to be asked. If a landlord client calls about their Ejari renewal, you know the answer or you find it the same day. Note: This role does not include site visits, property inspections or guest check-ins. Those are handled by the operations and field teams. Tenancy work in this role covers long-term (Ejari) tenancies only, not short-stay guest bookings. Key Responsibilities 1. Front Desk & Visitors •      Run the front desk during office hours: greet visitors, landlords, tenants and guests, and route them to the right person within minutes, not after a wait. •      Answer and route the main office line and WhatsApp; take accurate messages and follow up so nothing is lost. •      Receive and log couriers, documents and keys; keep a clean handover record. •      Keep the reception and meeting rooms presentable; book rooms and keep the visitor log. •      Coordinate desk cover with the Office Manager so the desk is never empty during your tenancy and listing blocks. 2. Long-Term Tenancy Administration & Client Calls (Deluxe Homes Real Estate) •      Be the first point of contact for property management clients: answer landlord and tenant calls and messages, resolve routine questions yourself (rent dates, renewals, notices, documents) and escalate only the exceptions. •      Prepare, issue and file tenancy contracts for company-held units and for landlord clients using approved templates. •      Register and renew Ejari contracts on time; keep a renewal calendar and flag every expiry at least 60 days ahead. •      Collect and verify tenant documents (Emirates ID, passport, visa) and cheques; record PDCs and hand them to Finance the same day. •      Track rent due dates and late or bounced payments, and send the first reminder without being asked. •      Keep every tenancy file complete and audit-ready in the company system. 3. Property Listings (Portals & OTAs) •      Create and update listings on local portals (Property Finder, Bayut, Dubizzle) and OTAs (Airbnb, Booking.com) from the approved listing brief and photo set. •      Check every listing for correct price, availability, photos, amenities and permit number before it goes live. •      Refresh and re-rank listings on a set schedule so they stay visible; pause units that are no longer available. •      Spot and fix listing errors within 24 hours; keep a simple log of what changed and why. •      Report weekly on listings added, updated and paused. 4. Office Supplies & Administration •      Monitor stationery, pantry, printer and cleaning supplies; reorder before they run out, inside the agreed monthly budget. •      Keep a supplier list with prices and lead times; compare quotes once a year and cut cost where you can. •      Log office maintenance issues (AC, printers, internet) and chase vendors until they are closed. •      Support the Office Manager with filing, scanning, document runs and ad-hoc admin. •      Where you have the skill, prepare simple social media posts and stories from approved content and photos. Required Qualifications •      0–2 years in a front desk, admin, real estate or hospitality role. Fresh graduates welcome. •      Fluent English, spoken and written; clear and polite on the phone and on WhatsApp. •      Comfortable with Google Workspace or Microsoft 365, and able to learn Ejari, portal back-ends and our property system within 4 weeks. •      Accurate with details — you catch the wrong date on a contract or the wrong price on a listing before it goes out. •      Decisive operator — you make routine calls inside your remit and report after. We will reference-check this with previous managers or lecturers. •      Already living in the UAE and able to start within 30 days. Preferred Qualifications •      UAE residence visa sponsored by a family member (spouse or parent) — preferred. •      UAE university graduate or 4+ years living in the UAE. •      Experience with Ejari, DLD/REST, Property Finder, Bayut, Dubizzle, Airbnb or Booking.com. •      Social media posting skills (Instagram, TikTok, LinkedIn) — a plus, not a must. •      Arabic, Russian or another second language.

Location: Remote role Latvia; Remote role Spain; Remote role United Kingdom Who are we At Lokalise, we make it easy and profitable for businesses to expand into new markets. Our AI-powered localization platform helps companies manage both software and marketing content from a single, unified environment — ensuring every team speaks with one voice across every language and channel. By automating workflows, integrating with over 60 tools, and centralizing translation memory and terminology, Lokalise enables product, engineering, and marketing teams to collaborate without friction and launch globally up to 10× faster and at 80% lower cost. Trusted by thousands of businesses across more than 100 countries, Lokalise empowers millions of people worldwide to use digital services in their native languages. Backed by a customer-loved support team, our platform fits seamlessly into your design, development, and content workflows, helping you scale with consistency and control. About the Team We are looking for a Senior Account Manager to join our EMEA team , which focuses on strengthening relationships with existing customers and driving sustainable revenue growth through retention, expansion, upselling, and cross-selling. In this role, you will own the commercial outcomes and full commercial lifecycle of your assigned enterprise accounts. This includes protecting customer retention, supporting successful renewals, identifying expansion opportunities, and ensuring customers continue to realise value from Lokalise over time. You will manage a portfolio of strategic customers. You will act as a trusted commercial partner, helping customers connect Lokalise’s capabilities to their business objectives, localisation workflows, and international growth plans. You will report to the Director of Sales EMEA and work closely with Customer Success, Solutions Architecture, Product, Finance, and Legal. You will be measured primarily on account expansion through upselling, cross-selling, and broader customer adoption and gross revenue retention across your portfolio . What You Will Do Own account commercial outcomes: Take responsibility for the full commercial lifecycle of your assigned enterprise accounts, including retention, renewals, expansion, upselling, and cross-selling. Protect retention and renewal outcomes: Monitor account health, customer engagement, product value, and commercial risks to identify potential retention challenges early and coordinate effective action with internal teams. Drive account expansion: Identify and execute upsell, cross-sell, and expansion opportunities, leading commercial conversations and negotiations with a focus on achieving and surpassing sales quotas. Develop account strategies: Create and maintain clear account plans based on customer goals, stakeholder priorities, product adoption, business risks, renewal plans, and opportunities for broader collaboration. Lead consultative customer conversations: Advise customers on how to improve their localisation and content workflows, connect their needs to Lokalise’s solutions, and articulate clear business value and return on investment. Navigate complex enterprise sales processes: Coordinate multi-stakeholder opportunities, procurement activity, contract negotiations, and legal discussions, ensuring progress toward successful commercial outcomes. Partner cross-functionally and maintain accurate reporting: Work closely with Customer Success and Solutions Architecture to support retention and expansion, collaborate with Product, Finance, and Legal to resolve customer needs, and maintain accurate CRM records, account plans, pipeline updates, and forecasts. Use AI to elevate your work: Proactively explore and apply AI tools and approaches to improve customer research, account planning, decision-making, productivity, and go-to-market impact. What You Must Have Full account lifecycle ownership: +5 years of experience owning the commercial lifecycle of strategic or enterprise customer accounts, including retention, renewals, expansion, upselling, and cross-selling in a B2B SaaS environment. Proven commercial outcomes: A track record of protecting customer revenue, achieving gross revenue retention or comparable retention targets, and generating measurable account expansion. Ability to understand complex SaaS products, with experience selling to business, marketing, and sales stakeholders , and translating product capabilities into clear commercial value. Strong written and spoken English, with the ability to collaborate effectively across a remote, international organisation. Experience engaging and influencing C-level and senior stakeholders, including the ability to lead strategic conversations and align solutions with business priorities. Strong commercial skills, including experience identifying growth opportunities, negotiating contracts, and navigating complex procurement or legal discussions. Competency using AI tools to accelerate customer research, synthesis, account planning, and decision-making, with a proactive mindset toward adopting new AI-enabled ways of working. It’s a Plus If You Have Experience engaging technical stakeholders (e.g., IT, engineering, product) in addition to business buyers. Experience selling localisation, translation management, or other workflow software. Experience working with procurement processes such as RFPs, security reviews, or complex enterprise buying committees. Familiarity with structured sales methodologies or account planning frameworks. Our Benefits 💰 Competitive salary and employee stock options. 🌍 Fully remote setup with flexible working hours. 🏢 Co-working budget for those days you want a change from your home office. 🌴 Flexible vacation policy to recharge when you need to. 🖥️ Home office setup budget: monitor, desk, ergonomics, whatever helps you do your best work. 📚 Learning & development budget to grow your skills and career. 🏥 Health insurance to keep you covered. 🧘 Wellness allowance to support your mental and physical well-being. 🤝 Great startup culture: remote but close-knit, with regular retreats and social events to stay connected. We are committed to a culture of inclusion and equal opportunities. Therefore, we welcome applications from people of all gender identities, sexual orientations, personal expressions, relationship, marital, or civil partnership statuses, racial identities, national or ethnic origins, religious beliefs, ages, and disability statuses.

Location: Dubai Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. We are actively seeking a highly motivated and enthusiastic Workplace Experience Specialist to manage our offices across MENA. You will take care of the smooth running and general happiness of our offices and colleagues, with a ‘can-do’ attitude, always thinking two steps ahead. Passion and enthusiasm will be key, driving forward new processes and procedures as we continue to scale. What you’ll be doing: - Act as the office ambassador, ensuring a welcoming and well-functioning workplace for employees and visitors - Serve as the first point of contact for all Workplace Experience matters across MENA - Manage all aspects of Workplace operations inclusive of space management, in-office experience, health and safety, visitors, security, maintenance, vendor management and local and global events. - Plan and execute employee engagement events that foster community, culture, and well-being. - Ensure key stakeholders are kept well informed of all Workplace operations - Collaborate on a daily basis with our landlords to ensure and provide a gold working experience to all our employees - Drive strategic change in region for the Workplace management area to ensure operational excellence - Report on KPIs and SLAs - Budget management for all sites - Operate in line with all CKO Procurement policies - Manage third party vendors, ensuring SLAs and KPIs are developed and regularly reviewed. - Ensure we are legally compliant for all matters concerning health, safety and security in the region. - Collaborate with the wider Workplace team on global initiatives and strategic projects. - Administrator of the Workplace Service Desk, ensuring globally set SLAs are met by team. - The role is based in Dubai and requires a minimum of 3 days in-office presence About you: - Demonstrable experience as a Workplace/Facilities management professional in a fast-paced, global start-up environment #athletemindset - Proven experience managing multi-site building operations cross borders - Solid understanding of building compliance and relevant legislation - Intermediate proficiency with MS Office, Excel, Outlook and Google Apps - Great interpersonal skills and ability to interact and communicate with influence #talkstraight - Proactive and solutions focused with a #customer mind to create the best experience possible - Attention to detail and strong organizational skills to #betheowner on your daily tasks and projects - Strong vendor / contract management and negotiation skills to help our business to #runlean - Ability to handle administrative details independently while exercising good judgment in keeping team members and stakeholders informed - Hands-on, always ready to roll up your sleeves and go above and beyond for our #oneteam Excellent written and communication skills Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Alabang, Philippines About Workato Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com . Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care . That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities Workato’s largest customers run business-critical automations on our platform. When something breaks, or when they’re scaling an agentic workflow into production, they don’t want a ticket queue. They want a person who knows their environment, owns the outcome, and drives it to resolution. That person is the Support Account Manager. You own the support relationship for a portfolio of strategic enterprise accounts. You are accountable for their support experience end to end: response and resolution health, escalation management, proactive risk identification, and the operational reviews that keep leadership on both sides aligned. You are not a queue agent and you are not a salesperson. You are the support owner for your accounts. In this role, y ou will also be responsible to: Own the support health of a defined portfolio of strategic accounts. Track and drive the input and output metrics that define a good support experience: response time, resolution time, backlog age, reopen rate, and customer-reported satisfaction. Run regular support business reviews with your accounts. Bring the data, surface trends, name the problems before the customer does, and commit to specific actions with owners and dates. Orchestrate escalations across Support, Engineering, Customer Success, and Professional Services. Hold the line on follow-through. The customer should never have to chase you. Identify recurring or systemic issues in your accounts and drive them to root cause. Partner with Engineering on correction-of-error reviews where warranted. Build deep familiarity with each account’s Workato environment, use cases, and business priorities so your support is contextual, not generic. Feed the knowledge loop. Capture reusable resolutions and patterns so the broader support org and customers get faster over time. Partner with Customer Success and the account team on renewal and expansion risk that originates from support health. Requirements Qualifications / Experience / Technical Skills 4-6 years in enterprise technical support, technical account management, or a customer-facing support role, including time owning named or strategic accounts. A track record of managing complex, high-severity escalations across multiple internal teams to resolution. Comfort with support metrics and the judgment to know which number matters in which situation. You can build and defend a data-backed account review. Technical fluency sufficient to hold a credible conversation about integrations, APIs, and automation workflows. You don’t need to write the fix, but you need to understand it. Experience working across time zones with global teams and customers. This role is based in the Philippines and will support accounts across APJ and, depending on portfolio, US time zones. Soft Skills / Personal Characteristics Strong written communication. You can summarize a messy multi-week incident into a clear, honest update an executive will read. Nice to Haves Direct experience with Workato or a comparable iPaaS / enterprise automation / orchestration platform. Familiarity with agentic AI or LLM-based workflows in a production enterprise context. Experience with support tooling and KCS-style knowledge practices. (REQ ID: AN2067)

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is hiring a Customer Success Leader to manage and develop a team of experienced CSMs supporting our strategic asset management accounts. These partnerships span legal teams, business functions and regions, requiring an understanding of how asset managers operate and how legal work supports their investment activities and business priorities. You will help the team turn those priorities into sustained adoption, measurable improvements in legal work and lasting partnerships. Reporting to the Head of Customer Success, Majors, you will also help shape how we support strategic asset management accounts as Harvey evolves. WHAT YOU'LL DO - Lead and develop the team. Coach CSMs on account strategy, stakeholder relationships and prioritization while managing performance, supporting career development and hiring. Set practical standards for success planning, business reviews and renewal preparation. - Own portfolio outcomes. Be accountable for retention, net revenue retention and adoption across your team’s accounts. Partner with Sales on renewal strategy, forecasting and expansion opportunities, using account data and customer feedback to address risks early. - Drive measurable customer value. Guide the team in identifying high-impact use cases across legal teams and their business partners, defining success measures and embedding Harvey into daily workflows. Ensure account plans connect implementation and adoption to improvements in turnaround time, internal capacity and management of legal spend. - Lead executive engagement and customer escalations. Meet directly with senior customer stakeholders, including General Counsel and legal, compliance and operations leaders, to review progress, align on priorities and address concerns. Step in when urgent issues arise, coordinating Harvey’s response and ensuring clear communication, ownership and follow-through. - Align teams around customer priorities. Bring together Sales, Legal Engineering, Product, Engineering and Security to support account plans. Clarify ownership, coordinate resources and work with functional leaders to resolve competing priorities. - Influence product direction. Bring evidence from strategic asset management accounts to Product and go-to-market leadership. Identify recurring adoption barriers, surface unmet needs and help prioritize improvements with broad customer impact. WHAT YOU HAVE - 10+ years of experience in customer success, account management, consulting or professional services, including at least 4 years directly managing CSMs or account teams serving large enterprises. - A track record of delivering retention and expansion outcomes across complex enterprise accounts, including leading renewal and growth strategies in partnership with Sales. - Experience building strong teams through coaching, clear expectations and thoughtful performance management. - The ability to earn executive trust, lead difficult customer conversations and influence decisions across functions without direct authority. - Strong analytical judgment, including the ability to interpret adoption data, assess account risk and connect customer outcomes to commercial decisions. - Experience helping organizations adopt new technology in regulated environments, with an understanding of AI’s opportunities and limitations. Experience serving asset managers or other financial institutions, particularly their legal and compliance teams, is strongly preferred. WHAT WE OFFER - The opportunity to develop a strong team working with leading asset managers. - Close collaboration with Harvey’s leadership and product teams on complex customer challenges. - The chance to help legal teams turn advances in AI into lasting improvements in how they support the business. COMPENSATION $230,000 - $250,000 USD OTE 80/20 DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-GK1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is hiring a Customer Success Leader to manage and develop a team of experienced CSMs supporting our strategic law firm accounts. These partnerships span offices, practice groups and regions, requiring an understanding of how firms operate, make decisions and deliver value to their clients. You will help the team turn firm priorities into sustained adoption, measurable improvements in legal work and lasting partnerships. Reporting to the Head of Customer Success, Majors, you will also help shape how we support strategic law firm accounts as Harvey evolves. WHAT YOU'LL DO - Lead and develop the team. Coach CSMs on account strategy, stakeholder relationships and prioritization while managing performance, supporting career development and hiring. Set practical standards for success planning, business reviews and renewal preparation. - Own portfolio outcomes. Be accountable for retention, net revenue retention and adoption across your team’s accounts. Partner with Sales on renewal strategy, forecasting and expansion opportunities, using account data and customer feedback to address risks early. - Drive measurable customer value. Guide the team in identifying high-impact use cases across practice groups, defining success measures and helping lawyers embed Harvey into their work. Ensure account plans connect implementation and adoption to improvements in efficiency, work quality and client service. - Lead executive engagement and customer escalations. Meet directly with senior firm stakeholders, including Partners and knowledge and innovation leaders, to review progress, align on priorities and address concerns. Step in when urgent issues arise, coordinating Harvey’s response and ensuring clear communication, ownership and follow-through. - Align teams around customer priorities. Bring together Sales, Legal Engineering, Product, Engineering and Security to support account plans. Clarify ownership, coordinate resources and work with functional leaders to resolve competing priorities. - Influence product direction. Bring evidence from strategic law firm accounts to Product and go-to-market leadership. Identify recurring adoption barriers, surface unmet needs and help prioritize improvements with broad customer impact. WHAT YOU HAVE - 10+ years of experience in customer success, account management, consulting or professional services, including at least 4 years directly managing CSMs or account teams serving large enterprises. - A track record of delivering retention and expansion outcomes across complex enterprise accounts, including leading renewal and growth strategies in partnership with Sales. - Experience building strong teams through coaching, clear expectations and thoughtful performance management. - The ability to earn trust with senior stakeholders, lead difficult customer conversations and influence decisions across functions without direct authority. - Strong analytical judgment, including the ability to interpret adoption data, assess account risk and connect customer outcomes to commercial decisions. - Experience helping organizations adopt new technology and change established ways of working, with an understanding of AI’s opportunities and limitations. Experience serving law firms and navigating their partnership structures, practice-group needs and technology adoption is strongly preferred. COMPENSATION $230,000 - $250,000 USD OTE 80/20 DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-GK1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is hiring a Customer Success Leader to manage and develop a team of experienced CSMs supporting our strategic law firm accounts. These partnerships span offices, practice groups and regions, requiring an understanding of how firms operate, make decisions and deliver value to their clients. You will help the team turn firm priorities into sustained adoption, measurable improvements in legal work and lasting partnerships. Reporting to the Head of Customer Success, Majors, you will also help shape how we support strategic law firm accounts as Harvey evolves. WHAT YOU'LL DO - Lead and develop the team. Coach CSMs on account strategy, stakeholder relationships and prioritization while managing performance, supporting career development and hiring. Set practical standards for success planning, business reviews and renewal preparation. - Own portfolio outcomes. Be accountable for retention, net revenue retention and adoption across your team’s accounts. Partner with Sales on renewal strategy, forecasting and expansion opportunities, using account data and customer feedback to address risks early. - Drive measurable customer value. Guide the team in identifying high-impact use cases across practice groups, defining success measures and helping lawyers embed Harvey into their work. Ensure account plans connect implementation and adoption to improvements in efficiency, work quality and client service. - Lead executive engagement and customer escalations. Meet directly with senior firm stakeholders, including Partners and knowledge and innovation leaders, to review progress, align on priorities and address concerns. Step in when urgent issues arise, coordinating Harvey’s response and ensuring clear communication, ownership and follow-through. - Align teams around customer priorities. Bring together Sales, Legal Engineering, Product, Engineering and Security to support account plans. Clarify ownership, coordinate resources and work with functional leaders to resolve competing priorities. - Influence product direction. Bring evidence from strategic law firm accounts to Product and go-to-market leadership. Identify recurring adoption barriers, surface unmet needs and help prioritize improvements with broad customer impact. WHAT YOU HAVE - 10+ years of experience in customer success, account management, consulting or professional services, including at least 4 years directly managing CSMs or account teams serving large enterprises. - A track record of delivering retention and expansion outcomes across complex enterprise accounts, including leading renewal and growth strategies in partnership with Sales. - Experience building strong teams through coaching, clear expectations and thoughtful performance management. - The ability to earn trust with senior stakeholders, lead difficult customer conversations and influence decisions across functions without direct authority. - Strong analytical judgment, including the ability to interpret adoption data, assess account risk and connect customer outcomes to commercial decisions. - Experience helping organizations adopt new technology and change established ways of working, with an understanding of AI’s opportunities and limitations. Experience serving law firms and navigating their partnership structures, practice-group needs and technology adoption is strongly preferred. COMPENSATION $230,000 - $250,000 USD OTE 80/20 DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-GK1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Denver, Colorado, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. As the Manager on the GTM Finance and Strategy team, you’ll operate at the center of go-to-market strategy — owning and building critical models to forecast ARR and GAAP Revenue, analyzing and providing perspective around strategic initiatives, and delivering insights that shape executive and Board decisions. You’ll partner closely with Analytics, Revenue Accounting, Revenue Operations, External Reporting, and GTM leadership. This role reports to the Sr. Manager of GTM Finance and blends strategic finance, data storytelling, technical problem-solving, and operational execution. You’ll drive forward-looking planning, help scale our forecasting infrastructure for a hybrid pricing motion that includes both subscription contracts and usage-based (consumption) revenue, and support high-visibility initiatives across the function. This is a high-impact role ideal for someone who is passionate about leveraging data and financial insight to guide strategy and operational execution in a high-growth, cross-functional environment. This is a full-time, hybrid position based out of our Oakland, CA or Denver, CO office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Tools/Technologies You’ll Use Claude / ChatGPT, Looker, SFDC, BigQuery, G-Suite What You’ll Do Revenue Modeling & Forecasting: Own and re-evaluate our rolling GAAP revenue and ARR forecast models, including renewal behavior (NRR), new business, and contract-level revenue recognition across subscription and consumption-based streams. Evolve forecasting frameworks using both deterministic and AI/ML-driven approaches. Usage-Based Revenue: Build and maintain forecasting approaches for consumption revenue, including committed vs. overage usage, breakage, and the migration of customers between pricing models Business Partnering: Serve as a key advisor and partner to COO, CFO, and collaboration with Analytics, delivering actionable insights to improve efficiency, optimize investments, and accelerate growth. Strategic Decision Support: Deliver analysis that informs GTM investment, pricing and packaging, and target setting, and quantify the revenue impact of key business risks and opportunities Budgeting & Forecasting: Support annual planning and monthly/quarterly forecast cycles; partner closely with Revenue Accounting on close, variance analysis, and forecast-to-actual (BvA) tracking Performance Analysis: Own key revenue and retention metric packages — including NRR, ARPA, new business mix, ROI, and cohort trends — and surface insights to the CFO, executives, and the Board Forecast & Reporting Infrastructure: Use AI Tools, or SQL (BigQuery) / Python to automate data pulls, build repeatable and auditable models, and improve the accuracy, speed, and transparency of our topline forecast; partner with Analytics, AI Transformation and Systems on data quality, integrity and self-serve reporting capabilities. Executive Reporting: Create compelling, automated, executive-ready reports, dashboards, and narratives that distill complex data, trends, forecasts, and strategic implications into actionable recommendations for Finance leadership and GTM stakeholders. Team Leadership: Provide technical guidance, review work, and help raise the modeling standards and work products of the GTM FP&A team Skills We’re Looking For 5-7 years of experience in FP&A, strategic finance, revenue finance, or investment banking, with a strong focus on revenue forecasting Expert-level modeling skills (Excel/Sheets) with a commitment to formula-driven, driver based, auditable, well-documented models Experience with usage-based or consumption pricing models strongly preferred Technical aptitude: working proficiency in SQL, Python, or similar scripting, and hands-on use of AI tools to accelerate and elevate modeling, strategic analysis, and QA; experience with BI tools (e.g., Looker) and data warehouses (e.g., BigQuery, Snowflake) a plus Ownership mindset: takes a model or process from ambiguity to a repeatable, documented workflow with minimal oversight, including QA and reconciliation to source data Data storytelling: translates complex data into clear insights and recommendations for senior, non-finance audiences, with strong executive presence and attention to detail Demonstrated ability to partner cross-functionally and influence without authority Excellent communication skills with high attention to detail and executive presence Adaptable, resourceful, and excited by the challenge of working in a fast-moving, growth-stage company #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Denver Pay Range $138,847 — $173,559 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Denver, Colorado, United States, AMER; Oakland, California, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. As the Manager on the GTM Finance and Strategy team, you’ll operate at the center of go-to-market strategy — owning and building critical models to forecast ARR and GAAP Revenue, analyzing and providing perspective around strategic initiatives, and delivering insights that shape executive and Board decisions. You’ll partner closely with Analytics, Revenue Accounting, Revenue Operations, External Reporting, and GTM leadership. This role reports to the Sr. Manager of GTM Finance and blends strategic finance, data storytelling, technical problem-solving, and operational execution. You’ll drive forward-looking planning, help scale our forecasting infrastructure for a hybrid pricing motion that includes both subscription contracts and usage-based (consumption) revenue, and support high-visibility initiatives across the function. This is a high-impact role ideal for someone who is passionate about leveraging data and financial insight to guide strategy and operational execution in a high-growth, cross-functional environment. This is a full-time, hybrid position based out of our Oakland, CA or Denver, CO office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Tools/Technologies You’ll Use Claude / ChatGPT, Looker, SFDC, BigQuery, G-Suite What You’ll Do Revenue Modeling & Forecasting: Own and re-evaluate our rolling GAAP revenue and ARR forecast models, including renewal behavior (NRR), new business, and contract-level revenue recognition across subscription and consumption-based streams. Evolve forecasting frameworks using both deterministic and AI/ML-driven approaches. Usage-Based Revenue: Build and maintain forecasting approaches for consumption revenue, including committed vs. overage usage, breakage, and the migration of customers between pricing models Business Partnering: Serve as a key advisor and partner to COO, CFO, and collaboration with Analytics, delivering actionable insights to improve efficiency, optimize investments, and accelerate growth. Strategic Decision Support: Deliver analysis that informs GTM investment, pricing and packaging, and target setting, and quantify the revenue impact of key business risks and opportunities Budgeting & Forecasting: Support annual planning and monthly/quarterly forecast cycles; partner closely with Revenue Accounting on close, variance analysis, and forecast-to-actual (BvA) tracking Performance Analysis: Own key revenue and retention metric packages — including NRR, ARPA, new business mix, ROI, and cohort trends — and surface insights to the CFO, executives, and the Board Forecast & Reporting Infrastructure: Use AI Tools, or SQL (BigQuery) / Python to automate data pulls, build repeatable and auditable models, and improve the accuracy, speed, and transparency of our topline forecast; partner with Analytics, AI Transformation and Systems on data quality, integrity and self-serve reporting capabilities. Executive Reporting: Create compelling, automated, executive-ready reports, dashboards, and narratives that distill complex data, trends, forecasts, and strategic implications into actionable recommendations for Finance leadership and GTM stakeholders. Team Leadership: Provide technical guidance, review work, and help raise the modeling standards and work products of the GTM FP&A team Skills We’re Looking For 5-7 years of experience in FP&A, strategic finance, revenue finance, or investment banking, with a strong focus on revenue forecasting Expert-level modeling skills (Excel/Sheets) with a commitment to formula-driven, driver based, auditable, well-documented models Experience with usage-based or consumption pricing models strongly preferred Technical aptitude: working proficiency in SQL, Python, or similar scripting, and hands-on use of AI tools to accelerate and elevate modeling, strategic analysis, and QA; experience with BI tools (e.g., Looker) and data warehouses (e.g., BigQuery, Snowflake) a plus Ownership mindset: takes a model or process from ambiguity to a repeatable, documented workflow with minimal oversight, including QA and reconciliation to source data Data storytelling: translates complex data into clear insights and recommendations for senior, non-finance audiences, with strong executive presence and attention to detail Demonstrated ability to partner cross-functionally and influence without authority Excellent communication skills with high attention to detail and executive presence Adaptable, resourceful, and excited by the challenge of working in a fast-moving, growth-stage company #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $148,104 — $185,130 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Rexburg, Idaho Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started. Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences. Redstone's purpose is " to empower our people and elevate communities ." We achieve our purpose by embodying our core values: We Are Believers We Communicate Authentically with Care We Stay The Course We Drive Performance CLASSIFICATION: Full-time, Exempt, Benefits Eligible COMPENSATION: $22.00 Per Hour + ability to earn up to an additional 20% of salary in performance bonuses. BENEFITS: Health, Vision, and Dental Insurance 15 days of PTO and 10 paid holidays 3 Paid service days Paid parental leave 401K Plan with up to 6% matching Continued Education Program Employee Assistance Program Short-term Disability Insurance POSITION SUMMARY: The Community Manager is the top site-level position at Redstone Residential and is responsible for all aspects of property operation. The Community Manager reports to the Regional Manager. The Community Manager strives to achieve all operational and financial goals for the property. KEY DUTIES & RESPONSIBILITIES: Monitor Redstone Key Performance Indicators (KPIs) on-site Managing the property to the approved operating budget and overseeing the lease-up of the property Coordinate the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals Collect rent and manage delinquency Work collaboratively with other staff members in a highly entrepreneurial environment. Create a positive environment that enhances the experience for our residents Build and maintain relationships with campus and community resources Promote and emphasize outstanding customer service through staff training and ongoing job performance evaluations Submit weekly and monthly reports to Redstone. Manage projects ranging from marketing initiatives to construction projects EXPERIENCE & QUALIFICATIONS: “Client-ready” professional demeanor and presentation. Previous client interface experience is required. Detail-oriented work ethic, experience managing a budget, and P&L ownership are required Ability to manage projects and multitask several processes at once under stressful conditions Experience with Entrata Software or familiarity with property management software is a plus but not required. Ability to use and quickly learn technology – Google Apps, Microsoft Office Team Player – able to inspire team members to high levels of performance and to provide constructive feedback as needed At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.