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Location: United Arab Emirates Workplace: Hybrid ROLE HIGHLIGHTS: - Program Director UAE - Location: Abu Dhabi - Department: Missions - Reports to: VP, Missions Programme Management - Employment type: Permanent - Workplace model: Hybrid - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS:   Deliver complex Satellite Mission programs end-to-end, ensuring customer success, on-time execution, and scalable delivery excellence. You will ensure the full lifecycle of customer missions—from contract execution through delivery—acting as the central orchestrator across engineering, product, operations, and commercial teams. Your role is to ensure programs deliver against commitments while building strong, trusted customer relationships. This role directly contributes to ICEYE’s ambition to become the leading provider of space-based ISR infrastructure by scaling reliable, high-impact mission delivery globally. The role will be based in the UAE at the ICEYE facility. Travel to Espoo (Finland) and customer sites is required.   WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.   ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.   ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.   Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES   - Satellite Mission programs are delivered predictably on schedule, within budget, and meeting or exceeding agreed performance and quality targets - Customers experience consistent, high-trust partnerships, reflected in strong satisfaction, repeat business, and seamless program execution - Program plans provide clear alignment across stakeholders, enabling efficient use of resources, financial control, and on-time milestone achievement - Risks, dependencies, and escalations are proactively mitigated, minimizing disruption and ensuring continuous, reliable delivery - Cross-functional teams operate in a coordinated, outcome-driven manner, reducing bottlenecks and accelerating mission execution - Program management practices drive measurable improvements in delivery efficiency, scalability, and predictability across Missions - Stakeholders at all levels have timely, accurate visibility into program status, enabling informed decision-making and early intervention where needed   WHAT WE’RE LOOKING FOR Must haves: - 5–10 years’ experience delivering complex, multi-stakeholder programs in advanced technology environments (e.g. space, defence, telecom, automotive, IT) - Strong customer-facing capability, including managing senior stakeholders and complex requirements - Proven leadership of cross-functional teams to deliver aligned outcomes - Expertise in end-to-end program management (planning, execution, governance across scope, schedule, budget, and risk) - Strong analytical, problem-solving, and decision-making skills in uncertain environments - Excellent communication skills across technical and non-technical audiences - Degree in business, engineering, or a related field - Must have or be able to get UAE residence   Nice to haves: - Experience in Earth Observation (EO), SAR, or remote sensing - Background in complex systems or product development environments - Experience working with government or defence customers - Knowledge of hardware, software, or embedded systems development - Advanced degree (Master’s) or relevant certifications (e.g. PMP, PgMP)   APPLICATION PROCESS - Initial interview with Talent Attraction - Hiring Manager interview with VP Missions Program - Case interview - Interview with CEO UAE - Final interview with SVP Missions - References WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Portugal Workplace: remote Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows, achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA.  We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.  In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee well-being and a strong workplace culture. Who We're Looking For We are seeking an innovative Business Analyst to join our No-Code Development Team. Our mission is to address real-world challenges and drive transformative impact through no-code technology In this role, you'll leverage the Creatio platform, which allows you to cover most CRM functionalities with no-code development. You will utilize these tools to create applications and conduct research to determine what is actually needed to solve real-world problems effectively. Responsibilities UI Creation with No-Code Tools: Create application UIs using No-code designer tools, including a drag-and-drop interface for composing UI for pages and sections, simplifying and accelerating the development process. Server Logic Automation: Develop server logic automation using no-code business process tools, similar to a diagram constructor, to implement complex logic for applications, tailored to BPMN notation, leveraging no-code capabilities to streamline automation. Web Services Integration: Create web services for system integration using no-code tools, including designing RESTful APIs and SOAP interfaces to enable seamless data exchange, ensuring adherence to security protocols, and providing documentation for developers and third-party systems. Webhook Services Configuration: Create and configure webhook services using no-code tools to receive requests from external services, ensuring proper authentication, data handling, and logging mechanisms for secure and reliable communication. Database Design: Design database structures using Creatio Objects designer, involving defining tables, relationships, and data fields to ensure scalability, performance, and data integrity. User Story Decomposition: Decompose User Stories into executable tasks for no-code creation. Market Research: Conduct market research to generate insights on competitors, industry trends, and analytical reports (e.g., Gartner, Forrester) to identify opportunities for product improvement. Customer Feedback Gathering: Conduct interviews with end users or solution consultants to gather customer feedback and key product requirements. Collaboration with QA: Collaborate closely with Quality Assurance Engineers to ensure both manual and automated testing of created solutions, guaranteeing high-quality, robust, and reliable outcomes. Version Control: Utilize Git/SVN for version control, ensuring seamless collaboration, code integrity, and efficient management of application changes. Requirements Proven experience in conducting business analysis and research tasks, including market research, competitor analysis, and gathering business requirements to shape product features. Knowledge of database management, including key principles of T-SQL, data queuing, designing relationships, view models, indexes, and understanding the fundamentals of complex selection queries such as joins and sub-selects. Solid understanding of BPMN notation principles, with the ability to model business processes accurately and efficiently. Proven experience working within software development teams or as a business analyst for IT projects, demonstrating effective collaboration skills. Hands-on experience in configuring information systems through UI-based tools, ensuring optimal user experiences. Strong general understanding of technology concepts, data structures, and integration methods to ensure seamless implementation of no-code solutions. A fast learner, capable of quickly adapting to new UI tools and technologies, with an eagerness to continuously expand your skill set. Proficiency in English, with the ability to conduct interviews and collaborate effectively with international stakeholders. Will be a plus Demonstrated proficiency with one or more of the following platforms and tools: CRM, BPM, or No-Code Platform/System Experience. Coding skills, with the ability to understand and communicate technical concepts effectively. Proficiency with Figma or similar software for UI prototyping, creating clear and effective user interfaces that enhance the user experience. What to expect from us Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: London 500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating. Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down. With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better. The job This role unites Security and Infrastructure under a single organizational mandate to ensure security practices align directly with rapid engineering execution and platform scalability. Flo Health protects the data of over 80 million monthly active users, holding ISO 27001 and ISO 27701 certifications alongside privacy-first features such as Anonymous Mode. The VP of Security & Infrastructure is accountable for maintaining and elevating these security, privacy, and architectural standards across the organization. We are building organisation where secure is the default path and the fast path. Core Ownership & Responsibilities 1. Security Strategy & Governance Security Stategy and Roadmap: Develop, evolve and communicate Flo’s security strategy and roadmap, promoting strong shared security ownership culture. Security Programme: Oversee all aspects of Flo’s security programme, risk management, security architecture, product security, and security operations, including embedded security engineering functions. Data Protection & Governance: Define and enforce standards for storing, protecting, and deleting personal and health data across production systems, analytics warehouses, AI model training sets, backups, and search indexes. Regulatory & Compliance Engineering: Deliver and oversee the performance of technical controls, automated evidence extraction, and ongoing compliance for ISO 27001, ISO 27701, SOC 2 Type 2, HIPAA, EU AI Act, and Cyber Resilience Act. Third-Party & Supply-Chain Risk: Establish evaluation criteria and ongoing governance controls for vendors, SDKs, and external partners accessing internal environments or data. Vulnerability Management: Oversee the management life cycle of code, third party and platform vulnerabilities, ensuring remediation paths are transparent, risk-based, and tracked to closure. Security Operations & Incident Response: Oversee detection engineering, continuous threat monitoring, and serve as the accountable executive for major incident escalations. 2. Platform & Infrastructure Engineering Cloud & Developer Infrastructure: Own GCP and AWS multi-account architecture, Kubernetes, Terraform, and developer platform delivery to drive down lead times and change failure rates. Secure SDLC: embed technical security requirements across the development lifecycle, optimising automated security controls within CI/CD pipelines, and ensuring well informed platform and product security architecture decisions drive strong protection, resilience and scalability. Corporate IT & Access Controls: Manage IT service provision, including identity, hardware devices, collaboration tools and joiner-mover-leaver lifecycle workflows through automated, self-service access controls. 3. User Identity & AI Security Product Identity & Access Management: Direct cross-functional roadmaps for user facing security services and account safety, including authentication, sessions management, and cryptography,while balancing conversion metrics with security controls. AI & Machine Actor Security: Establish governance, scoping, permissioning, appropriate security guardrails and auditing for AI-assisted engineering agents and consumer-facing AI features. 4. External Trust and Transparency Advocate for Security In FemTech: Set and continually raisethe bar as market leader, executing transparent and proactive external communications and raising Flo's security profile through external events and industry engagement. Key Qualifications & Technical Requirements Leadership Experience: Proven track record of managing combined or parallel Security and Production Infrastructure functions at consumer scale (tens of millions of active users). Product Integration: Demonstrated experience partnering with Product, Design, and Mobile/Backend Engineering teams to ship user-facing features to roadmap. Audit Track Record: Successful execution and ongoing maintenance of ISO 27001, SOC 2, HIPAA, or equivalent certification frameworks through external audits. Data Privacy Systems: Deep technical experience implementing GDPR, automated data deletion, retention policies, DPIAs, and cross-border transfer controls programmatically. AI Governance & Security: Practical implementation experience securing AI models, autonomous code/development agents, and automated permission/audit systems. Preferred Qualifications: Experience with consumer sign-in optimization, health/biometric data protection, in-house offensive security engineering, and mobile platform security. Annual Salary Range (ranges may vary based on skills and experience) £200,000 — £220,000 GBP How we work We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar. You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it. What you'll get We support impact with meaningful reward. Here’s what that looks like: Competitive salary and annual reviews Opportunity to participate in Flo’s performance incentive scheme Paid holiday, sick leave, and female health leave Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents Accelerated professional growth through world-changing work and learning support In-person collaboration and work in a hybrid model, with 3 days per week spent in the office 5-week fully paid sabbatical at 5-year Floversary Flo Premium for friends & family, plus more health, pension and wellbeing perks Diversity, equity and inclusion Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants .

Location: Bulgaria, Poland Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client The leading provider of vehicle lifecycle solutions, with headquarters in Chicago, enables the companies that build, insure, and replace vehicles to power the next generation of transportation. Its platform delivers advanced mobile, artificial intelligence, and car technologies. It connects a network of 350+ insurance companies, 24,000+ repair facilities, hundreds of parts suppliers, and dozens of third-party data and service providers. The customer's collective solutions enhance productivity and help clients deliver better experiences for end consumers. What You’ll Do Design, build, and maintain full-stack web applications, ensuring high performance, scalability, and security Implement new features and enhancements in a well-tested, maintainable, and efficient way Collaborate with Product managers and UX designers to create intuitive, responsive, and accessible interfaces Review, analyze, and implement technical solutions to meet business requirements, driving resolution of issues and bugs Contribute to architectural decisions, API design, and system integrations Provide technical leadership to the engineering team - guide design discussions, perform code reviews, and support continuous improvement Participate in task estimation, prioritization, and planning in alignment with engineering processes What You Bring Extensive professional expertise Python/Node.js and proven experience with modern frontend frameworks (React.js, Vue.js, or Next.js) Ability to design and deliver scalable, high-performance applications with clean, maintainable code Experience in contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and existing systems Deep understanding of API development, microservices, and system integration Experience building secure and user-focused web interfaces with attention to UX patterns and best practices Hands-on knowledge of cloud services (preferably AWS) and database technologies (SQL/NoSQL) Strong sense of ownership, leadership mindset, and ability to guide other engineers A collaborative, proactive approach to problem-solving and communication in distributed teams English Language Upper-Intermediate Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: Berlin (Germany) Data Scientist - Join Our Innovative Team at think-cell Software Our Story At thinkcell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence. What You Will Do We're a Data Team that operates like a scaleup within an established company: real ownership, short decision paths, and room to shape things. No corporate bureaucracy – but the resources of a mature business. Our team is made up of experienced senior individual contributors who work independently, challenge each other constructively, and collaborate closely on solving complex problems. It is an environment with a high level of trust, autonomy, and strong opportunities to learn from experienced peers across both technical and business topics. You don't just analyze – you drive. You proactively identify gaps, inefficiencies, and opportunities for improvement, build the foundations to answer questions, and make sure stakeholders don't just receive dashboards, but know what to do with them. Key Responsibilities: Translate complex product and business questions into structured analytical, statistical, and machine-learning approaches Develop predictive and diagnostic models and derive robust signals from customer, product, and behavioural data Own solutions end to end - from outcome definition, feature engineering, and validation to operationalization, monitoring, and continuous improvement Design analyses that identify meaningful drivers, test assumptions, and quantify uncertainty Create reusable analytical assets, including models, scores, features, and evaluation frameworks Partner with Product, Marketing, Commercial, and other teams to turn complex findings into clear decisions and actions You will be great for this position if you have 3+ years of experience in Data Science, Advanced Analytics, or a comparable role Strong SQL and Python skills, including experience with common data science and machine-learning libraries Solid knowledge of statistical and predictive modelling, feature engineering, and model evaluation Experience operationalizing analytical models for recurring business use A strong understanding of validation, data leakage, bias, uncertainty, and model limitations A pragmatic approach focused on the simplest reliable solution Strong stakeholder management skills and the ability to challenge assumptions and communicate what data can and cannot support A proactive, ownership-driven way of working Our Values As part of our team, you will embody and help shape the following principles that define us: Forward Thinking : We embrace change and challenge the status quo. Ownership : We take pride in our work and learn from our mistakes. Customer First : We prioritize delivering lasting value. Unified Team : We foster collaboration, respect, and integrity. Strive for Excellence : We set ambitious goals and pursue quality. We believe in a human hiring process, every application is personally reviewed. Why is think-cell the right place for you? We empower over 1.3 million users across 35,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we’re a diverse team of over 240 people, committed to innovation and excellence. thinkcell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!

Koast.ai is seeking a Head of Product to own the product end to end, starting as a 20 hours/week contract role with potential to grow into full-time. The product is an AI operating layer for teams managing Meta ads at volume, helping agencies and media buying teams launch ads faster, automate optimizations, and manage multiple accounts from one hub. The role involves discovery to identify real problems, writing clear specs for engineering, managing the product queue, using data to prioritize features, and overseeing delivery from specification to release. The candidate will make technical product decisions respecting the non-deterministic nature of AI-driven ad management. Responsibilities include running discovery sessions, surfacing technical risks, writing and grooming detailed tickets, partnering with engineering on feasibility and scope, owning success metrics, being the customer contact during onboarding, and communicating updates to CEO, customers, and engineers. Requirements: — 4+ years in product management on B2B SaaS with full lifecycle ownership — Hands-on familiarity with Meta Ads Manager and Marketing API; agency or performance marketing background preferred — Strong technical fluency including reading API responses and understanding data models and rate limits — Experience with attribution or analytics data (Hyros, Cometly, Triple Whale, Northbeam, or similar) is a plus — Experience writing specs for AI coding agents is a plus; willingness to learn required — Comfortable with Shortcut, PostHog, Intercom, Slack, and Notion or able to learn quickly — Availability 20 hours/week during US business hours with intent to go full-time Work style values mastery, pushing boundaries, embracing challenges, responsibility, dedication, and collaboration. The role offers early-stage impact as the first product seat, working on AI and ads at scale, growth potential with equity, and remote flexible work during US hours. To apply, candidates must record a Loom video covering specific points about their experience and email the link with their LinkedIn or resume to jobs@koast.ai with the subject "Scale with Koast". Applications without the video are not reviewed.

Location: Remote - Singapore Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Strategic Account Executive About the job Reporting to the Senior Strategic Account Executive, SEA, this position is needed to manage relationships with some of our largest current Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers with a focus on South East Asia or South Asia enterprises. As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles (upsell and cross sell) with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is cross functional dependent, and your success will depend on building deep partnerships across product management, finance, support, and operations. Responsibilities In this role, you’ll: Manage and expand some of our most important customer accounts, including high growth technology, retail, eCommerce, Insurance and fintech companies. Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results. Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio. Serve on a cross-functional account team with representatives from product, finance, support, and services teams. Run a disciplined forecast, consistently achieve goals, and present guidance to executive management. Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: More than 10 years of combined experience in major account or strategic sales, managing or leading quantitative, highly analytical products and solutions for customers. Experience in supporting South East Asia or South Asia territories. Accountable for relationship management, cross sells, upsells and solutions consulting. Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships. Analytical account development strategy based on using data to find opportunities and prove value. Demonstrated track record of managing business forecasts and financial models with use of MEDDPICC. Entrepreneurial mindset with appetite to define processes and build programs. Proven track record of developing, growing and delivering revenue & gross profit results, especially for large-scale and enterprise customers in Asia. Excellent verbal and written communication skills. Bachelor’s Degree or equivalent years of experience. Desired: A Bachelor’s degree or equivalent experience CDP & CPaaS experience is highly desirable Experience selling SaaS/CPaaS/CDP solution selling to a technical and business audience An understanding of the customer experience (CDP + CPaaS) business model Experience managing high tech South East Asia enterprises Location This role will be remote, and based in Singapore Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: United Kingdom (Remote); United Kingdom (Hybrid) Workplace: Remote Most money apps talk at you. Cleo talks back ✨ We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance. The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money. We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in. Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥 MEET THE TEAM 👥 Here at Cleo, we have ~200 Engineers organised into Pillars ✨ Our stack spans a Ruby on Rails monolith, a single React Native (TypeScript) app frontend, Python for machine learning services, and PostgreSQL, all hosted on AWS and shipped through Kubernetes - backend goes out multiple times a week, app releases to Google and Apple at least weekly. To thrive here, our engineers proactively use our Engineering Principles to guide daily decisions, take ownership of problems beyond their own squad to drive broader impact, and actively drive their own learning, development and growth. ABOUT THE ROLE ✍️ We're hiring Backend Engineers to join one of our cross-functional product squads - working closely with other engineers, designers, analysts, and other disciplines to build features that improve our users' financial health. Key responsibilities for this role include: - Work on our Ruby on Rails monolith, building data models, APIs, and business logic services - Collaborate with peers across your squad and pillar, providing technical insight into upcoming work and helping pull the team together to ship it - Deliver your work using agile methodologies and tools like tests, observability, A/B tests, and feature flags - Mentor colleagues to help them grow as engineers, and actively support their development - Contribute to cross-cutting concerns that raise the bar across engineering - Shape your squad's work beyond the technical - take part in product ideation, user research, design reviews, and retrospectives WHAT WE'RE LOOKING FOR 🕵️ - Solid experience with Ruby on Rails, building data models, APIs, and business logic services in a production monolith - Comfortable delivering with agile methodologies and practices like automated testing, observability, A/B testing, and feature flags - A collaborative approach — you work well with product, design, and analytics partners, and enjoy shaping work beyond just the technical bits - Experience mentoring colleagues and supporting their growth as engineers - Alignment with our company values https://web.meetcleo.com/life-at-cleo and engineering principles https://web.meetcleo.com/blog/cleo-engineering-principles WHAT WE OFFER We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements. For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈 WHAT MATTERS Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits. We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know. We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!

Location: Austin, TX About Osano Osano is an innovative B-Corporation built around a simple belief: privacy is a fundamental right. Since day one, we’ve been focused on giving modern enterprises the ability to innovate quickly, stay competitive, and earn customer trust by respecting data privacy and complying with consent guidelines. Our products help organizations operate confidently in a rapidly evolving regulatory and technological landscape. About the Role We’re hiring an experienced Sales Manager to nurture and inspire a high-performing team of 9 Account Executives. Our sales team is instrumental in driving Osano forward by bringing our suite of products to a new generation of customers. We’re an energetic, kind, and intentional team looking for our next leader to enthusiastically support Osano’s products, people, ideals, and values. Responsibilities Revenue Leadership Design and execute quarterly and annual sales plans. Support the sales team with prospect meetings, presentations, and negotiations. Conduct weekly forecast reviews and quarterly progress review sessions. Own your team's quarterly quota, designing and deploying strategies to achieve it. Manage productivity, opportunities, and quality to ensure teams meet/exceed established goals and provide a delightful customer experience. Make ongoing process improvements, recommendations, and implementation of systems that will make our team more efficient. Be a strong cross-functional partner to Sales Enablement, Product, Marketing, & Customer Success. Team Development Embody inclusive, servant leadership and nurture coach individuals at all levels to success. Hire, mentor, and develop individuals to bring intellectual curiosity, resilience, and resourcefulness to their roles. Provide feedback + focus your team of account executives. Collaborate with the People team on hiring and development to ensure a diverse team that’s exceeding expectations. Coach team members on sales acumen, product positioning, forecasting, and deal-level execution. About You You have 2-5  years of experience managing + leading a team of Account Executives, plus your own experience as an Account Executive (or a similar role), in an enterprise SaaS environment. Ideally, you have some experience in governance/risk/compliance technology, legaltech, cybersecurity, or similar technical sales environments. However, this is not a requirement. You’re a team player willing to get in the trenches with your team. You are familiar with MEDDPICC, Challenger, and/or Force Management methodologies. You possess excellent communication skills and have no problem managing expectations at various levels in a 100% remote office environment. You’ve successfully built, grown, and led a sales team, including hiring early-stage talent. You thrive in fast-paced, remote environments and have a way of nurturing early-career talent to do the same. This means being empathetic, proactively communicating, and bringing ingenuity and initiative to your every day. You’re customer-focused and bring examples of how you’ve identified + responded to internal and external customer needs. You recognize opportunities and initiate actions to capitalize on𑁋You’re always looking for new ways to make an impact. You’re an innovative thinker; you embrace and champion new ideas and encourage others to do the same. You build strong relationships and convey a deep concern for all employees. You ensure individual needs + those of Osano are met and thoughtfully communicate up and down. Why Us A well-defined career path that’s not just “climbing the ladder” - learn different competencies, skills, and concepts as you progress and get recognized for it. Supportive leadership and peers - from sales engineering and product marketing to sales development and demand generation - you’re never in this alone. You’ll be stepping into a space that’s on fire – the privacy and regulatory landscape is only growing with a ton of opportunity in front of us. You’ll become a privacy expert, including the opportunity to receive your Certified Information Privacy credential. You’ll be representing a product that makes prospects say, “This is so awesome” when you demo it. Benefits Competitive compensation + ownership interest for early stake in our success! Unlimited paid time off with a requirement to take at least two weeks off per year. We're continuously a Best Place for Working Parents and offer paid parental leave for all new parents + believe that family, however you define it, comes first. Osano sponsors individual premiums for base plans at 100% and dependent premiums at 50% for Medical, Dental, and Vision Insurance via Aetna. A fully, permanently remote company so you can work from anywhere in the U.S. Receive a Macbook + $600 to craft your home workspace Annual company trip designed to foster connection, creativity, and having fun together! Mental health benefits with free memberships to mindfulness + talk therapy services A Bit More About Osano Osano is a leading data privacy platform that helps organizations quickly and confidently comply with laws like GDPR, CCPA, and other global privacy regulations. From consent management to vendor risk monitoring, Osano makes complex privacy tasks refreshingly simple, so companies can focus on what they do best, while we handle the rest. We’re backed by top-tier investors including Baird Capital, Jump Capital, and LiveOak, and we’re scaling fast with a multi-year runway and ambitious growth plans. We’ve also been recognized as a Great Place to Work for four years running, with 97% of employees saying Osano is a great place to work. As we grow, we're looking for individuals who lean into modern technologies and smarter systems to drive efficiency, clarity, and speed; both in our product and in how we operate. If you're excited by the idea of helping build a high-growth, privacy-first company that embraces thoughtful automation, emerging tech, and intentional collaboration, we’d love to hear from you. Osano is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by applicable law.

Location: Limassol, Cyprus Workplace: on-site Mayflower is an international technology company behind products used by millions of people worldwide. For more than 10 years, we've been growing profitable global businesses, bringing together talented professionals across technology, product, marketing, and operations. We are seeking an experienced Corporate Lawyer to join our dynamic Legal department. Responsibilities Managing daily administration of a portfolio of companies. Drafting and reviewing of corporate documents. Assisting and handling the administrative part of transactions. Ongoing and effective communication with partners. Preparing all necessary documents for the formation of a new company. Handling the registration of companies at the Registrar of companies, with the completion of various forms. Supporting the electronic filing system integration. Ensuring Compliance and assistance with all ‘KYC’ procedures and policies. Maintaining internal records ensuring they are always updated. Assisting with filing of data, documents / relevant forms and applications with public authorities. Monitoring changes in corporate law and assessed their impact on the companies. Preparing minutes and resolutions and completed the relevant annual submissions to the Registrar of Companies. You’ll thrive here if you have… Possession of a Law degree Member of Cyprus Bar Association A minimum of 4 years of proven experience as a Corporate Lawyer within an international business environment of IT or other related industries In-depth knowledge and strong understanding of corporate law, regulations, and procedures Fluency in English and Greek both written and verbal Exceptional attention to detail, coupled with excellent organisational skills A proactive approach with the ability to assume early responsibility and take the lead on relevant matters A high level of professional ethics, integrity, and discretion Strong analytical skills with sound judgement and the ability to evaluate complex situations and information effectively Conditions We know that great talent deserves great conditions, so here's what you can expect when joining us: EU-based employment contract. Transparent performance reviews twice a year, with bonus opportunities and salary adjustments. Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases. Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus. Mindfulness & well-being support, including psychological assistance with 50% coverage. 50% coverage of school and kindergarten fees for your children. Fully covered sports benefits, and also access to in-house electric scooters and bike rentals, and cycling purchase compensation. Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey. A culture of recognition: a peer reward program to celebrate your contributions. A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration. Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks. A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities. Recruitment process HR interview Test task Technical interview Offer

Location: Remote, Australia GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Intermediate Security Engineer on GitLab's Security Incident Response Team (SIRT), you will be on the frontline of protecting both GitLab.com and GitLab the company from security threats. This role operates on a compressed 4-day work schedule, with a full-time week's hours condensed into four longer working days. Shifts run Sunday through Wednesday to provide 24/7/365 security coverage. Your primary focus will be detecting and responding to security incidents during your scheduled shifts. You'll work extensively with our incident response automation tools to investigate, analyze, and resolve security events. You'll also have opportunities to contribute to our security tooling and automation, helping to improve our detection and response capabilities. In this role, you'll develop expertise using our security infrastructure to monitor for threats, analyze potential incidents, and coordinate response efforts across teams. This position is ideal for someone who wants to grow their incident response skills while working within GitLab's established security framework. You'll learn to think both tactically and strategically about security, while getting hands-on experience handling real-world incidents. Successful Security Engineers thrive in high-pressure environments, remaining calm while following prepared runbooks and thinking critically about security challenges. In this role, you will learn to think like both an attacker and defender, developing proactive and preventative security measures to keep GitLab and its users' data safe in our ever-changing threat landscape. Through hands-on experience and mentorship, you'll develop the skills needed to anticipate security risks, respond effectively to incidents, and contribute to GitLab's robust security posture. Find out more about the Security Operations team and responsibilities here: Incident Response Trust and Safety Red Team Threat-Intelligence Detection Engineering What you’ll do Lead security incident response in our 24/7 global rotation, managing incidents from detection through containment and recovery Create and maintain comprehensive incident response documentation, including runbooks and standard procedures Conduct post-incident analysis through RCA and lessons-learned reviews to strengthen our incident response program Design and implement automated security processes to improve operational efficiency and reduce manual intervention Drive continuous improvement by identifying security gaps and implementing advanced detection and response capabilities Collaborate across GitLab teams to develop new security capabilities and deliver technical projects that enhance our infrastructure What you’ll bring Demonstrated ability to learn and lead incident response processes independently Experience with SIEM/security logging tools Experience with cloud platforms (GCP and/or AWS) Python programming skills or strong willingness to learn A passion for technical documentation Proactive approach to identifying and investigating security threats Interest in conducting forensic analysis of infected hosts Experience or strong desire to learn cloud-based security investigations About the team Security Operations is a globally distributed team of engineers split across 3 core regions; AMER, APAC and EMEA, and is at the forefront of security events that impact both GitLab.com and GitLab. We are both reactive and proactive, leading security investigations, incident response support and response resolution, through to cyber threat analysis and detection and response engineering. Even though we’re a global team, we work together in a cross-regional manner and have automation and processes to facilitate collaboration when resolving incidents, handovers, and general collaboration for project work as well. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Remote, Germany; Warsaw, Poland; Yerevan, Armenia If you want to build and own the automated testing platform that powers a core piece of developer infrastructure, this is for you. You will focus on writing high-impact code, removing engineering friction, and setting the technical direction for quality on TeamCity. About JetBrains We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale. What you’ll do As our user base grows and enterprise pipelines become more complex, ensuring the highest quality for TeamCity is critical for the people who depend on us daily. We are looking for a senior engineer to own the quality engineering platform behind TeamCity. This is not a manual testing role or a suite maintenance job. You will spend your time writing code, building the tooling and frameworks that enable dozens of product engineers to ship confidently, removing manual work surrounding releases, and making our developer experience measurably better. You will lead the technical direction for quality on a large, feature-rich product, bring practical AI approaches into the workflow where they genuinely add value, and collaborate across teams to help product engineers own their tests. Day to day, you will: Evolve the automated testing platform, including frameworks, infrastructure, reporting, and CI/CD chains. Identify slow, manual, or fragile parts of our engineering process – such as release automation, feedback loops, and test flakiness – and fix them at the root. Integrate AI into the quality workflow for test generation with guardrails, automated failure triage, and self-healing tests. Work directly with product teams to help them write and own their tests, review their contributions, and evangelize solid test design. Investigate failures and flakiness across both tests and product code to drive them to resolution. Participate in all stages of product development, from initial design through release, interacting with internal and external users. What you’ll bring An engineer’s approach to quality, preferring to build tools and automate processes rather than maintain legacy tasks. Strong architectural judgment and a commitment to writing clean, maintainable code. Practical curiosity about AI, with a clear point of view on where it genuinely helps and where it falls short. A habit of working independently without formal specifications, figuring out the product, and determining what matters most. Clear, direct communication skills and the initiative to walk up to developers and persuade teams to improve how they work. An interest in mentoring colleagues, setting technical standards, and sharing knowledge across teams. What you’ll need Advanced skills in Kotlin or Java, with a solid grasp of object-oriented design and design patterns. Hands-on experience building and maintaining test automation for complex, mission-critical backends, web services, or desktop applications. Proficiency with testing frameworks (TestNG or JUnit) and browser automation (Selenium WebDriver, Selenide, or Playwright). Experience with build automation tools such as Gradle or Maven, containerization using Docker or Podman, and reporting tools like Allure. Command of Git and a solid understanding of software testing principles and concurrent programming concepts. A proven track record of creating internal platform tools or developer-experience improvements that measurably speed up engineering workflows. Fluency in spoken and written English. What success looks like Success in this role means transforming our quality infrastructure into a seamless, fast, and reliable platform that engineering teams love to use. You will have eliminated major sources of manual release work, reduced test flakiness, and established automated feedback loops that let developers ship code with total confidence. Product engineers will independently write high-quality tests using your frameworks, and your pragmatic integration of AI tools will have measurably improved failure triage and test creation. Why join JetBrains? Strong base salary. We offer competitive pay that reflects your skills and experience. Flexible work location. Enjoy the freedom to work from home or from the office. Remote work. Spend up to 30 days per year working remotely from abroad. Extra time off. More days to relax, recharge, and do the things you love. Medical insurance allowance. Enjoy peace of mind for you and your family Learning and development opportunities. Access to conferences, courses, and language classes. Relocation support. We help make your move as smooth and stress-free as possible. Language classes. Pick up the local language or sharpen your English skills. Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. Mental health support. To help you feel your best, we provide easy access to professional mental health services. Sports benefit. Enjoy an on-site gym or sports club stipend. Internal events. Join company-wide celebrations and team gatherings. *Some benefits may vary depending on location. #LI-DNI We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision. In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day. You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.   WHAT YOU’LL DO - Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat. - Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break. - Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows. - Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp. - Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better. - Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler. WHAT YOU NEED - You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again. - You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement. - You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction. - You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code. - You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through. - You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon. - You're comfortable on the phone. Many interactions start there. - You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics. NICE TO HAVES - Experience building workflows or automations using AI tools, not just prompting - Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage) - Background in payments infrastructure (ACH, wire transfers, card networks) - Track record of working somewhere that shipped product fast and expected CX to keep up WHY BE A CX ASSOCIATE AT RAMP - Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue. - AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter. - Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested. - Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of. READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX: - How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20 - Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20 - AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai WHAT TO KNOW BEFORE YOU APPLY - Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause. - The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is. - This role is a launchpad for your career at one of the fastest-growing companies in fintech. For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York City Workplace: Hybrid Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role: We're looking for a Solutions Engineering Manager to lead and grow our presales function in NYC. Reporting to our presales VP of Solutions Engineering, this is a founding leadership role where you'll help us establish the discipline from the ground up, shaping the playbook that drives your region's success while collaborating across the business to share best practices. As a Solutions Engineering Manager, you will have full ownership of your team's success; you'll be hiring and developing Solutions Engineers, while staying hands-on in the highest-impact deals in your market. You'll set the bar for how your team runs discovery, demos, Proofs of Concept, and technical evaluations. You'll regularly partner with Sales leadership, Product, Customer Success, and Product Marketing to connect your team's work to revenue outcomes. You'll own forecasting, performance, and the overall health of your market, collaborating with presales leadership on strategy and priorities. Recruitment and Development - Hire, ramp, and develop a team of 5-10 Solutions Engineers (SEs)in your region, across experience levels, from mid-career to subject matter experts. - Run regular 1:1s, deal reviews, and career development conversations, ensuring a high quality of discovery, demos, and technical evaluations across the team. - Build a collaborative, inclusive team culture where Solutions Engineers support each other across deals, not just their own book. Execution - Execute and reinforce Synthesia's core presales motions (research, discovery, demos, workshops, Proofs of Concept, champion building, and handover to customer success) with consistency across your team. - Design and evolve Synthesia's demo methodology across Studio, Roleplay Sessions, and Interactive Avatars, so your team proves business value quickly regardless of use case. - Build and maintain the presales toolkit for your team with Synthesia's product and operations teams for demo environments, reusable assets, evaluation guides, and objection handling; iterating where you see gaps for your market. - Evangelize and drive consistent use of AI tools across your team, from call prep to demo delivery to turning discovery notes into follow-up documentation to improve win rate and deal size. - Partner with Enablement and senior SEs in other markets to share what's working and avoid rebuilding the same assets twice. - Own forecasting and pipeline hygiene for presales involvement in your market, and report on team performance, win rates, and Proofs of Concept throughput to presales leadership. - Partner with Sales leadership on account and territory strategy, resourcing your team against the highest-value opportunities. - Bring visibility to deal risk, timeline, and technical dependencies across your team's active opportunities, and unblock what your SEs can't unblock alone. - Route field feedback, product gaps, and competitive intelligence from your team up to Product, Product Marketing, and SE leadership. Domain and Playbook expertise - Design and evolve Synthesia's demo methodology across Studio, Roleplay Sessions, and Interactive Avatars. - Use your experience in expert-level discovery, demonstrations, and Proofs of Concept scoping to coach SEs at every level. - Build fluency in MEDDPICC and Command of the Message frameworks across your team through coaching on real-world application, not framework recitation. - Deliver and coach Proofs of Concept and executive readouts as a business narrative, not a feature tour, holding the room with C-level audiences yourself when the deal calls for it. About you: - Experience recruiting, managing, and developing Solution Engineering presales teams. - You've owned the full employee life cycle from hiring through onboarding and promotions, across tenures from early stage to specialised individual contributors. You've done this with teams you've inherited, plus those you've built from scratch. - Your path to leadership started as an IC executing straightforward opportunities against a playbook, then evolved into solving complex problems with product partners - ultimately building deep expertise in a specific business area or vertical. - Track record of improving team performance through coaching, hands-on deal support, and consistent execution of an established presales process, not through reinventing it. - Comfortable owning forecasting, pipeline hygiene, and performance reporting from a presales perspective, not mimicking the AE perspective. - Fluent in MEDDPICC and Command of the Message, with the credibility to coach both new and experienced SEs on applying them. - Clear, inclusive communicator who can flex from deep technical detail to executive-level value narratives, and can teach others to do the same. - Collaborative leadership style, comfortable partnering with Sales, Product, Customer Success, and Product Marketing leadership as peers, not just stakeholders. Location: This role is hybrid (2+ days a week in our NYC office depending on needs), and we offer 60 days "work from anywhere" annually. Beneftis - A competitive salary + stock options in our fast-growing Series E startup - Hybrid working environment for NY based employees - 100% Medical, Dental & Vision - 401k Plan + company match - Paid parental leave - 25 days of annual leave + Public holidays + paid sick leave - Fun culture with regular socials - A generous referral scheme - A brand new computer + monitor, + a working from home stipend

Location: Austin Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role: We're looking for a Solutions Engineering Manager to lead and grow our presales function in Austin. Reporting to our presales VP of Solutions Engineering, this is a founding leadership role where you'll help us establish the discipline from the ground up, shaping the playbook that drives your region's success while collaborating across the business to share best practices. As a Solutions Engineering Manager, you will have full ownership of your team's success; you'll be hiring and developing Solutions Engineers, while staying hands-on in the highest-impact deals in your market. You'll set the bar for how your team runs discovery, demos, Proofs of Concept, and technical evaluations. You'll regularly partner with Sales leadership, Product, Customer Success, and Product Marketing to connect your team's work to revenue outcomes. You'll own forecasting, performance, and the overall health of your market, collaborating with presales leadership on strategy and priorities. Recruitment and Development - Hire, ramp, and develop a team of 5-10 Solutions Engineers (SEs)in your region, across experience levels, from mid-career to subject matter experts. - Run regular 1:1s, deal reviews, and career development conversations, ensuring a high quality of discovery, demos, and technical evaluations across the team. - Build a collaborative, inclusive team culture where Solutions Engineers support each other across deals, not just their own book. Execution - Execute and reinforce Synthesia's core presales motions (research, discovery, demos, workshops, Proofs of Concept, champion building, and handover to customer success) with consistency across your team. - Design and evolve Synthesia's demo methodology across Studio, Roleplay Sessions, and Interactive Avatars, so your team proves business value quickly regardless of use case. - Build and maintain the presales toolkit for your team with Synthesia's product and operations teams for demo environments, reusable assets, evaluation guides, and objection handling; iterating where you see gaps for your market. - Evangelize and drive consistent use of AI tools across your team, from call prep to demo delivery to turning discovery notes into follow-up documentation to improve win rate and deal size. - Partner with Enablement and senior SEs in other markets to share what's working and avoid rebuilding the same assets twice. - Own forecasting and pipeline hygiene for presales involvement in your market, and report on team performance, win rates, and Proofs of Concept throughput to presales leadership. - Partner with Sales leadership on account and territory strategy, resourcing your team against the highest-value opportunities. - Bring visibility to deal risk, timeline, and technical dependencies across your team's active opportunities, and unblock what your SEs can't unblock alone. - Route field feedback, product gaps, and competitive intelligence from your team up to Product, Product Marketing, and SE leadership. Domain and Playbook expertise - Design and evolve Synthesia's demo methodology across Studio, Roleplay Sessions, and Interactive Avatars. - Use your experience in expert-level discovery, demonstrations, and Proofs of Concept scoping to coach SEs at every level. - Build fluency in MEDDPICC and Command of the Message frameworks across your team through coaching on real-world application, not framework recitation. - Deliver and coach Proofs of Concept and executive readouts as a business narrative, not a feature tour, holding the room with C-level audiences yourself when the deal calls for it. About you: - Experience recruiting, managing, and developing Solution Engineering presales teams. - You've owned the full employee life cycle from hiring through onboarding and promotions, across tenures from early stage to specialised individual contributors. You've done this with teams you've inherited, plus those you've built from scratch. - Your path to leadership started as an IC executing straightforward opportunities against a playbook, then evolved into solving complex problems with product partners - ultimately building deep expertise in a specific business area or vertical. - Track record of improving team performance through coaching, hands-on deal support, and consistent execution of an established presales process, not through reinventing it. - Comfortable owning forecasting, pipeline hygiene, and performance reporting from a presales perspective, not mimicking the AE perspective. - Fluent in MEDDPICC and Command of the Message, with the credibility to coach both new and experienced SEs on applying them. - Clear, inclusive communicator who can flex from deep technical detail to executive-level value narratives, and can teach others to do the same. - Collaborative leadership style, comfortable partnering with Sales, Product, Customer Success, and Product Marketing leadership as peers, not just stakeholders. Location: This role is hybrid (2 - 3 days a week in our Austin office depending on needs), and we offer 60 days "work from anywhere" annually. Beneftis - A competitive salary + stock options in our fast-growing Series E startup - 100% Medical, Dental & Vision - 401k Plan + company match - Paid parental leave - 25 days of annual leave + Public holidays + paid sick leave - Fun culture with regular socials - A generous referral scheme - A brand new computer + monitor, + a working from home stipend

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role UX research at Anthropic works across products used by millions of people, on interactions that don't have established conventions yet. We inform critical decisions through rigorous research, working closely with curious, open-minded stakeholders who are eager to learn along with us. We combine qualitative and quantitative methods to understand user needs in a space that's evolving faster than anyone can track. We move fast, favor impact over polish, and increasingly build our own tools, deeply leveraging Claude to do research at the speed and rigor this environment demands. This role is on the Platform research team, embedded in Anthropic's Platform organization, which comprises the API, the agent and connector infrastructure developers build on top of it, and the Console, SDKs, and documentation they use to do it. A large share of what gets built with Claude is built on this platform, including many of Anthropic's own products, and the people who use it range from individual developers to the largest enterprises. The teams that build the platform are deeply technical, move quickly, and are deeply curious about and engaged with users. User research's job here is to give them a deeper and more systematic understanding of those users than they can get on their own, and to help the organization decide what to build for them next. This is a senior individual-contributor role with a great deal of autonomy. You'll work with the rest of the Platform user research team and with Platform's leaders to decide where research can make the biggest difference, and then lead that work yourself. Key responsibilities Work with Platform's leaders and teams to understand what they most need to know about the people building on Claude, decide what is and isn't worth studying, and own that agenda Design and run the research yourself using both qualitative and quantitative methods Study the full range of people the platform serves: developers, the teams and companies building products on it, and the people who administer and buy it Communicate findings to product managers, designers, and engineers and follow them through to product decisions, while building the shared understanding of users that lets teams make good calls on their own Build the tools and infrastructure that let research keep pace with the platform, using Claude heavily and inventing methods where the existing ones don't fit Minimum qualifications Industry UX research experience independently scoping, designing, running, and reporting end-to-end studies Mixed-methods expertise: interviewing technical users well, and designing and analyzing surveys rigorously A technical background, in one of these forms: you've worked as a software engineer; you have a sustained body of developer-experience research on APIs, SDKs, or developer tools; or you have a sustained track record of researching deeply technical products. In practice: you can read our documentation, build something small on the platform, and keep up with very technical teams without translation Hands-on use of AI in your own research: you already run your work through it and use it to build your own analyses and tooling Preferred qualifications 8+ years of industry UX research experience Experience setting the research strategy for a product or product area, with a track record of research that changed direction at the strategy level, not just the feature level, in direct partnership with product or organization leaders Experience embedding with engineering-led product teams that ship fast and earning influence there, from the engineer who owns the endpoint up to the head of the organization Excellent storytelling, calibrated to audience: you can discuss a finding with the head of the organization as effectively as with the engineer who owns the endpoint Experience building with AI yourself using coding tools and agents, and an appetite to help build the research tools that don't exist yet Experience researching pricing, packaging, or how customers decide what a product is worth, especially for usage-based or developer products Background in API-ecosystem or developer-platform research The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $305,000 — $385,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Amphoe Mueang Chiang Mai, Thailand Workplace: none The Senior Software Development Team Coordinator (Thailand) is the operational right hand of the Thailand Team Leader within the Sitebuilders Chiang Mai team. This role supports the Team Leader to operate at a strategic and technical level — by owning the people rhythm and day-to-day operational layer of the Thailand hub. The Software Development Team Coordinator reports directly to the Thailand Team Leader and works in close partnership to ensure strong team operations, delivery consistency, and people development across the Thailand hub. This role is not intended to act as a buffer between the Team Leader and the team, but rather as a strong operational partner who increases the effectiveness of both. Success in this role is measured by the health and performance of the team, as well as by the Team Leader’s ability to focus on high-impact strategic and technical responsibilities. Responsibilities People Leadership & Team Development • Serve as the primary people manager for Thailand-based engineers — owning regular 1:1s, feedback cycles, and individual development plans in close coordination with the Team Leader. • Monitor team morale, identify and report risks early, and address interpersonal issues with discretion before they escalate to the Team Leader. • Support engineers' career progression by identifying growth opportunities and skill gaps, aligned with the Team Leader and UXM Architect’s technical direction. • Lead onboarding coordination for new Thailand-based hires, ensuring a smooth transition into the team's ways of working. • Build and reinforce a team culture of ownership, initiative, and continuous improvement — consistent with the Team Leader's vision for the team. Delivery & Operational Coordination • Track Kanban progress across the Thailand team, ensuring blockers are surfaced and resolved without pulling the Team Leader away from technical priorities. • Manage day-to-day task allocation and priority adjustments in fast-switching delivery cycles within a Kanban system. • Compile and deliver structured monthly reports to upper management layers detailing overall team status, KPI metrics, operational delivery risks, and sensitive people or performance issues. Every identified issue, bottleneck, or risk must be accompanied by a concrete, actionable remediation plan to improve and resolve the situation dynamically. • Oversee accurate time logging and estimation integrity across the team (including for the Deputy role itself). Technical Contribution & Stability Support • Assist the Front-End Team Leader in identifying potential personnel or project risks and help formulate contingency plans. • Support the Project Anchors and the Stability Unit by ensuring developers are available and focused during critical production fixes. • Maintain sufficient technical credibility to follow engineering discussions, understand the team’s work, and ask relevant questions. While this role is not the primary technical authority, it is expected to operate confidently and effectively within technical conversations. • Act as a first-level escalation point for day-to-day operational and process questions, resolving escalations before it reaches the Team Leader. • Uphold UXM documentation requirements and Definition of Done compliance within the team. Hiring Support • Participate in hiring panels for Thailand-based frontend roles, providing structured feedback on culture fit, communication, and working style. • Assist in scoping role requirements in coordination with the Team Leader. Requirements Experience: At least 2 years of experience in a people management or team coordination role in a tech team. Preferred Qualifications: Familiarity with Front End frameworks and web technologies (HTML, CSS, JS (React, Angular etc.)). We value the ability to translate technical constraints into project timelines, ensuring you can accurately assess scope and complexity during the planning phase. • Genuine people leadership instinct — you find energy in developing others, you notice when someone is struggling before they say it, and you handle sensitive conversations with care. • Organized, dependable, and calm under pressure — the team should feel steadier because you are in the room. • High level of initiative, ownership, and leadership mindset. • Strong communication skills in English; able to represent team dynamics and delivery status clearly to the Team Leader and upward when needed. • iGaming or SaaS platform experience is an advantage. Here's what we offer: · Start with 20 days of annual leave, with 2 additional days added each year (up to 30 days by your fifth year with us), along with 13 public holidays per year. · Enjoy a flexible hybrid work schedule after your first three months with us. · Support for New Parents: - 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old. - 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old. Our office perks include parking, on-site massages, and frequent team-building activities in various locations. Benefits & Perks: · Monthly meal allowance · Medical Subscription and Annual Physical/Medical check-up. · Access online learning platforms like Udemy for Business and a budget for external training. · Gym allowance. At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!

Location: Macedonia; Georgia; Moldova; Romania; Greece; Croatia; Kosovo; Serbia Workplace: remote In 2017, Belkins started as an appointment-setting agency with just one service offering. Fast-forward to today, and we've transformed into Belkins Group — a vibrant ecosystem of services and products that define the cutting-edge landscape of the SalesTech and MarTech industries. For seven years running, we’ve been the top appointment-setting agency, achieving amazing results across 50+ industries worldwide.   Our results speak for themselves: with over 1,000 clients and a global portfolio, we’ve set up more than 200,000 appointments, delivering a $10 return for every $1 spent. We’re experts in B2B appointment setting, providing essential services for companies ready to take their growth to the next level. By diving deep into lead research and using customized, omnichannel strategies, we turn opportunities into real success. Joining Belkins means signing up for a journey of unstoppable growth and success, driven by curiosity, dedication, and a commitment to excellence. We are looking for a results-driven SDR to join our intake pod - the team that runs new clients through their first three months at Belkins. Each pod is built around an Account Strategist who owns client strategy through the pilot, supported by a Delivery Lead, Content Strategist, Researcher, and Email Deliverability Specialist. This structure means the technical side of outreach is handled for you - your focus is on calling and converting prospect responses into booked appointments.   You will work across multiple pilot-stage client projects at once (typically 3-4), running high-volume cold calling via power dialer and personally managing all replies from automated email and LinkedIn campaigns. Because every account is brand new, the meetings you book in the first weeks carry extra weight - they're often a client's first real proof that the engagement is working. Things You’ll Be Doing: Cold Calling Running outbound calling campaigns via power dialer (Koncert) across multiple (3-4) pilot-stage client projects at once - every account brand-new, so there's no history to lean on and no slow ramp-up; Handling objections live, on the call, and steering each conversation toward a booked appointment, not just working through a script; Tracking connect rate and call-to-meeting conversion, flagging performance issues to your Account Strategist before they become a pattern - with only three months on the clock, a slow week can't go unnoticed. Reply Handling — Email & LinkedIn Personally owning every reply that comes in from automated email (Reply.io / Inbox AI) and LinkedIn (Expandi) campaigns -responding within 4–8 working hours, handling objections in writing, and nurturing prospects until they convert into confirmed meetings; Scheduling appointments and sharing meeting details with the team via Slack. Campaign Oversight & Reporting Monitoring key metrics across every project - connect rate, reply rate, conversion rate - as your own numbers, not someone else's dashboard. Feeding structured feedback to Research, Content, and EDS so lead quality and messaging actually improve, not just flagging that something isn't working. Keeping CRM hygiene tight in HubSpot and sharing a weekly recap your Account Strategist can actually use. What You Bring: 2+ years of outbound SDR experience with a strong cold calling background ; Fluent English - written and spoken - comfortable working across US and European time zones; Metrics-driven: you track your dials, connect rates, and conversion numbers and know how to improve them; Strong objection handling and a consistent track record of landing next steps; Comfortable working brand-new accounts with no track record yet, and able to manage multiple pilot-stage client projects in parallel without losing quality or pace; Reliable CRM hygiene and disciplined follow-up across all open threads; Self-starting and proactive - you hold your pace without needing external pressure. How We Hire: Recruiter Interview (~30 minutes) — with Yuliia or Inna. Practical Task (~60–90 minutes) — a written exercise covering outbound thinking, objection handling, and lead prioritization. Hiring Manager Interview (~45–60 minutes) — a conversation with the SDR Enablement Manager covering the details of your work, performance analytics, and a live cold-call roleplay. Final Interview (~60 minutes) — with the Managing Director and HR Business Partner to assess company fit and explore your values and working style. Offer & Onboarding — if it's a yes, we move fast. *We may use AI tools to support parts of the hiring process. Final decisions are made by humans. Contact us for information on data processing. At Belkins, we care deeply about our team members, and we prove it through: Competitive Pay: Your dedication deserves more than recognition; it deserves compensation that matches your expertise. Remote-First Flexibility: We’ve transitioned to a fully remote environment so you can work where you're most productive. Our flexible hours help you stay agile and focused. Professional Growth: We’re a launchpad for your career. Through regular feedback, 1:1s, internal mobility, and knowledge-sharing, your growth is enabled and celebrated. We also maintain an internal wiki for insights and a library of the latest business books to keep you sharp. Well-being focus: Your mental health is a priority. We offer mental health lectures and support for your overall well-being. Recharge Time: We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs. Global Sync: We align with U.S. holidays to keep our global teams in sync. Memorable Team Experiences: Work hard, play hard — even from a distance. Our online team-building events and all-hands gatherings bring humor, memes, and a lively atmosphere that makes teamwork genuinely fun.