Location: United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
ABOUT THE ROLE 💭
The Pipes & Vault team is responsible for building products that connect third-party data, services, and secrets to applications and AI agents. They form a backbone of data infrastructure and agentic workflows for our customers:
- Pipes connects external data sources to our customers’ apps and agents
- Vault secures credentials and secrets that are used across fleets of agents
- Pipes MCP defines authority for agents to take action through integrations
Unique to this team is that we also lead internal R&D efforts that leverage our products in novel ways. Examples include an agentic BI tool built on top of Pipes that reimagines how our support teams gets customer insights from internal data lakes, and a new web framework for apps with enterprise-grade security as the default.
You'll work across a wide surface area, designing APIs for integrations, building secure storage and key management systems, contributing to open-source specs, and prototyping entirely new developer tools. Engineers on this team care deeply about reliability, security, and developer experience, and move quickly between shipped product work and exploratory R&D.
RESPONSIBILITIES ✔️
- Design and build APIs, data connectors, and real-time pipelines that power Pipes and Pipes MCP
- Architect systems for encryption, secure storage, key rotation, and secret management in Vault
- Contribute to the Pipes MCP specification, defining how agents are granted scoped authority over integrations
- Develop a deep understanding of the integrations and data infrastructure landscape and shape product direction across the team's portfolio
- Expand product scope through value-add features based on customer input
- Work closely with customers to understand integration, security, and compliance requirements
- Collaborate with other product teams, solutions engineering, and our go-to-market team
- Work directly with leadership on greenfield ideas
- Help recruit and assess future engineering team members
QUALIFICATIONS 🌟
- 5+ years of industry software development experience
- Experience working on small teams in fast-paced environments
- Background in building systems that solve for security, encryption, storage, multi-tenant data isolation, or large-scale data platforms
- Intellectually curious, independently driven, and passionate about great products
- A growth mindset, high emotional intelligence, and strong communication skills
- Bonus: Experience with our stack of TypeScript, React, and Postgres
- Bonus: Experience in B2B SaaS, developer tools, or a related industry
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: San Francisco; New York City
Workplace: Hybrid
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
About the role
WorkOS has a strong bottoms-up, developer-focused GTM motion, and we’re growing our lean sales team to complement it. We’re hiring Account Executives across several experience levels, from AEs with 2 years of closing experience to seasoned sellers with 10 years of experience.
Our customers range from AI-native startups to large enterprise organizations. We don’t have formal sales segmentation: customer coverage is fluid, and you’ll work across a range of company sizes, technical needs, and buying processes. Your scope and expectations will reflect your experience, with opportunities to contribute beyond a narrowly defined territory or segment.
You’ll build relationships with technical leaders, understand what their teams are building, and help them evaluate how WorkOS can simplify enterprise integrations and support their growth. This is a consultative, technically engaged sales role with room to experiment, shape our sales motion, and build processes from scratch.
Responsibilities
- Business Development: Identify, qualify and close high potential customers and foster internal technical champions by building a delightful customer journey tailored to a technical audience/preferences of a technical buyer
- Experimentation: Test outreach, messaging, and sales approaches across our customer base. Share what works and help develop repeatable practices.
- Collaboration: Partner with internal teams (marketing, product, engineering) to develop sales strategies, communicate customer feedback, and ensure customer success.
- Pipeline Management: Maintain accurate opportunity records and forecasts, clearly communicating progress, risks, and next steps.
- Continuous Learning: Stay up-to-date on industry trends, WorkOS product developments, and competitor offerings to position yourself as a trusted advisor to potential customers.
- Reporting: Regularly provide feedback and updates to the leadership team on key accounts, challenges, and growth opportunities.
Qualifications
- Closing experience: Approximately 2–10 years of quota-carrying Account Executive experience closing B2B SaaS or other technical products. We’re hiring at multiple levels and will evaluate experience accordingly.
- Enviroment experience: Early-stage or high-growth companies, developer tools, infrastructure, or product-led growth motions.
- Track record: Demonstrated success against sales targets and ownership of opportunities through close. More experienced candidates should bring experience navigating complex, multi-stakeholder sales cycles.
- Technical aptitude: Curiosity about how software is built and the ability to learn technical products, ask thoughtful questions, and earn credibility with engineering leaders.
- Communication: Strong discovery, listening, and written communication skills, with the ability to explain complex concepts clearly.
- Ownership: Comfort working on a lean team with evolving priorities, fluid customer coverage, and processes that are still being built.
- Collaboration: A resourceful, team-oriented approach to solving problems and moving opportunities forward.
- Organization: Strong pipeline discipline and proficiency with CRM tools.
- Bonus: Familiarity with identity and access management products such as SSO, Directory Sync, or Audit Logs.
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
About the role 💭
WorkOS builds tools for developers that unlock equal & accelerated access to the enterprise market. We’re growing rapidly and expanding our team of full-stack product engineers.
The Enterprise team develops products that enable companies to become 'enterprise-ready,' including SSO, Directory Sync, Audit Logs, and RBAC. These products are designed to be highly flexible and pluggable, meeting the demanding needs of enterprises while unifying fragmented admin ecosystems and workflows.
Our engineers are deeply committed to understanding our customers' challenges, actively seeking feedback and new perspectives to inform the products we build. We’re looking for engineers who are excited about turning complex ideas into reality, crafting elegant, user-friendly software with modern tools, and sharing our passion for simplifying the enterprise landscape.
Responsibilities ✔️
- Design and engineer delightful developer and end-user experiences
- Develop a deep understanding of evolving products (RBAC, FGA, Audit Logs) and increase its adoption
- Develop a deep understanding of how diverse customer personas interact and integrate with our mature products (SSO, SCIM), and work to reduce friction points
- Collaborate with other product teams, solutions engineering, and our go-to-market team
- Map evolving technical risks/limitations to drive technical roadmap in collaboration with other engineering teams
- Collaborate with other product teams, solutions engineering, and our go-to-market team
- Work directly with leadership on greenfield ideas
- Help recruit and assess future engineering team members
Qualifications 🌟
- 5+ years of industry software development experience
- Experience distilling complex, fragmented problem spaces into clean, simple architectures (ex: data models, robust state management)
- Experience designing well-structured internal and external APIs that balance high scalability with an intuitive developer experience.
- Skilled in collaborating with diverse customer personas and translating their needs into well-designed and prioritized action items.
- Familiarity with working on small teams in fast-paced environments
- Intellectually curious, independently driven, and passionate about great products
- A growth mindset, high emotional intelligence, and strong communication skills
- Bonus: Experienced with our stack of TypeScript, React, and Postgres
- Bonus: Experienced in B2B SaaS, developer tools, or a related industry
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: San Francisco
Workplace: Hybrid
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
About the role 💭
We’re hiring an experienced Engineering Manager to lead a team of engineers at WorkOS. We’re looking for a leader who is excited to manage engineers, but approaches the role as a startup founding member would.
This role is ideal for someone with a builder’s DNA and you will play a key role in shaping product decisions, driving technical strategy, and empowering your team to execute on high-impact projects.
You will also play a pivotal role in scaling the team, recruiting exceptional engineers. You’re not just excited about software—you’re obsessed with building the best developer platform.
Responsibilities ✔️
- Build and lead high-velocity teams that ship product fast and with polish
- Be deeply technical and hands-on: read the PRs, write prototypes, jump into the weeds
- Take raw ideas and turn them into working systems, even if you have to duct tape the first version
- Rally your team even when there is ambiguity, setbacks, or tough customer asks—run through walls when needed
- Push for clarity, focus, and high energy in every sprint. Drive urgency without burning people out
- Drive alignment on the roadmap and become an expert on customer needs related to the product areas your team owns
- Spend time with customers and engineers alike—digging into pain points, testing assumptions, and improving the craft
- Coach, mentor, and build a team of curious, scrappy, driven engineers—people who want to grow fast and build great things
Qualifications 🌟
- Track record of having successfully led product-focused engineering teams in high-performing organizations that shipped real impact
- You've written code at a high level, and you still love to get your hands dirty. You view leadership as an amplifier, not a step back
- Bias for action and scrappiness: You don’t over-optimize for process. You optimize for velocity, customer value, and learning
- You deeply care about the developer experience. You think about UX, APIs, performance, edge cases, and joy
- You ask "why" obsessively, and you push yourself (and your team) to learn constantly
- You build trust, give direct feedback, and create space for engineers to thrive
- You have experience partnering with internal recruiting teams to drive effective and fair hiring processes. You realize that recruiting is a large (and important!) part of your role. A track record of recruiting, hiring, and mentoring top engineering talent.
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: San Francisco; New York City
Workplace: Hybrid
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
About the role 💭
We are seeking a Business Development Representative to join our sales team. As an outbound-focused BDR, you'll play a crucial role in WorkOS's growth by identifying, engaging, and qualifying prospects in the enterprise and mid-market segments. You'll be selling a developer-first product to technical buyers — and you'll use AI tooling to do it at a scale a traditional BDR can't match. Your primary goal will be to generate new opportunities through outbound outreach, research, and strategic engagement with target accounts.
Responsibilities ✔️
- Creative Outbound Prospecting: Generate new leads through targeted outbound activities, including cold calls, emails, LinkedIn outreach, events and other channels. We are looking for resourcefulness and innovation crafting new outbound strategies.
- AI-Powered Workflows: Use LLMs and AI tooling to research accounts, personalize outreach at scale, and automate the repetitive parts of the job. We expect you to build your own workflows — not just use the ones handed to you.
- Account Research: Research and identify key prospects, decision-makers, and stakeholders within target accounts to tailor your outreach efforts. Understand what a company is actually building — their stack, their auth setup, their scaling problems.
- Lead Qualification: Engage with prospects to understand their pain points, business needs, and how WorkOS can help solve their challenges, qualifying them for the sales team.
- Pipeline Development: Set up high-quality meetings and demos for Account Executives by nurturing leads through the sales funnel.
- CRM Hygiene: Diligently log all prospecting activities, conversations, and pipeline data in Salesforce (or other CRM systems) to maintain accurate records and forecast pipeline health.
- Metrics-Driven: Meet and exceed monthly quotas for outbound activities, including the number of meetings set, emails sent, calls made, and qualified opportunities created.
- Continuous Learning: Stay up-to-date on industry trends, WorkOS product developments, competitor offerings, and what's changing in AI and developer tooling — so you can position yourself as a trusted advisor to technical buyers.
Qualifications 🌟
- Experience: 1-2 years of experience in a business development, sales development, or outbound sales role, preferably in SaaS or a technical product company
- Target Personas: Experience outbounding to cofounders and CTOs
- AI-Native: You already use AI tools daily and have opinions about them. You've built prompts, workflows, or automations that made you meaningfully faster — and you can walk us through exactly what you built and why.
- Writing Skills: Able to independently craft messages and campaigns to technical leaders. You use AI to draft and scale, but you have the judgment to know when the output isn't good enough to send.
- Communication Skills: Excellent verbal and written communication skills, with the ability to craft personalized messages that resonate with different audiences
- Technical Aptitude: Comfort with understanding technical products and effectively communicating the value of WorkOS to both technical and non-technical stakeholders. Bonus if you can read API docs, poke at a codebase, or have shipped something yourself.
- Tools: Experience with a modern sales stack (i.e. Salesforce, Gong, Loom, Outreach) and with AI tools like Claude, ChatGPT, or Clay
- Curiosity & Adaptability: Willingness to learn, adapt quickly to new strategies, and stay curious about the industry and your prospects' needs
- Self-Starter: Highly motivated, self-sufficient, and able to work in a remote environment while managing your time effectively
- You are located in the greater San Francisco Bay Area, able to work locally, available for in-person meetings with clients and customers, and able to attend in-person events as needed.
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Singapore
About the Job:
We’re looking for a strategic, customer-focused sales professional to help expand our Mid-Market Account Executive team at LaunchDarkly. In this role, you'll own the sales cycle—partnering with sales leadership, solutions engineers, and cross-functional teams to guide mid-market organizations through evaluation, purchase, and adoption of LaunchDarkly.
If you thrive in a fast-paced, consultative sales environment, have a track record of closing mid-market deals, and are eager to make an impact, we want you on our team. This is a fantastic chance to join a fast-growing company and make a real impact.
Responsibilities:
Strategic Pipeline Development:
Proactively generate and manage outbound pipeline opportunities within accounts of up to 2,000 employees.
Ownership & Relationship Management:
Build and nurture strong relationships with mid-market accounts, serving as their primary point of contact.
Territory & Account Planning:
Develop and execute strategic plans to maximize growth and customer engagement within your territory.
Customer Success & Adoption:
Drive successful adoption of LaunchDarkly by leveraging account management best practices and collaborating with pre- and post-sales engineering, customer success, and support teams.
Executive Engagement:
Effectively communicate LaunchDarkly’s value proposition to key stakeholders, including VP- and C-suite executives, to elevate brand awareness and drive decision-making.
Solution-Oriented Sales Approach:
Collaborate closely with your Solutions Engineer to provide strategic business and technical insights that directly align with customer objectives, driving value and long-term success.
Cross-functional Collaboration:
Work closely with internal teams—including customer success, support, marketing, and revenue operations—to ensure customer needs are met efficiently.
Accurate Forecasting & Reporting:
Maintain high forecasting accuracy and consistency to support business growth and predictability.
About You:
Proven Sales Success:
A strong track record in mid-market software sales, consistently closing five- to six-figure deals.
Self-Starter Mentality:
Entrepreneurial, highly motivated, and driven to take initiative.
Growth-Oriented:
Passionate about learning, evolving, and building a successful career at LaunchDarkly.
Curious & Ambitious:
Intellectually curious, eager to solve challenges, and motivated to exceed goals.
Exceptional Communicator:
Outstanding written and verbal communication skills, with the ability to engage and influence key stakeholders.
Highly Organized & Independent:
Skilled at managing multiple priorities with autonomy and efficiency.
Thrives in a Fast-Paced Environment:
Energized by working in a dynamic, rapidly growing organization.
Qualifications:
Proven Sales Experience:
3+ years of proven success in a closing role at a SaaS company, consistently exceeding targets and earning recognition such as President’s Club or equivalent top-performer awards.
Consultative Selling Expertise:
Ability to navigate and manage complex sales cycles with a value-driven approach.
Land & Expand Strategy:
Strong track record of successfully expanding accounts across business units.
Industry Knowledge:
Deep understanding of selling to mid-market companies
Sales Methodologies:
Experience with
MEDDPICC
and
Command of the Message
frameworks for effective deal qualification and communication.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Toronto; San Francisco; New York; Montreal
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
Are you energized by building high-performance, scalable and reliable machine learning systems? Do you want to help define and build the next generation of AI platforms powering advanced NLP applications? We are looking for a Site Reliability Engineer to join the Model Serving team at Cohere. The team is responsible for developing, deploying, and operating the AI platform delivering Cohere's large language models through easy to use API endpoints. In this role, you will work closely with many teams to deploy optimized NLP models to production in low latency, high throughput, and high availability environments. You will also get the opportunity to interface with customers and create customized deployments to meet their specific needs.
As a Site Reliability Engineer you will:
- Build self-service systems that automate managing, deploying and operating services.
- This includes our custom Kubernetes operators that support language model deployments.
- Automate environment observability and resilience. Enable all developers to troubleshoot and resolve problems.
- Take steps required to ensure we hit defined SLOs, including participation in an on-call rotation.
- Build strong relationships with internal developers and influence the Infrastructure team’s roadmap based on their feedback.
- Develop our team through knowledge sharing and an active review process.
You may be a good fit if you have:
- 5+ years of engineering experience running production infrastructure at a large scale
- Experience designing large, highly available distributed systems with Kubernetes, and GPU workloads on those clusters
- Experience with Kubernetes dev and production coding and support
- Experience with GCP, Azure, AWS, OCI, multi-cloud on-prem / hybrid serving
- Experience in designing, deploying, supporting, and troubleshooting in complex Linux-based computing environments
- Experience in compute/storage/network resource and cost management
- Excellent collaboration and troubleshooting skills to build mission-critical systems, and ensure smooth operations and efficient teamwork
- The grit and adaptability to solve complex technical challenges that evolve day to day
- Familiarity with computational characteristics of accelerators (GPUs, TPUs, and/or custom accelerators), especially how they influence latency and throughput of inference.
- Strong understanding or working experience with distributed systems.
- Experience in Golang, C++ or other languages designed for high-performance scalable servers).
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: San Francisco; New York; Toronto; Montreal
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
Are you energized by building high-performance, scalable and reliable machine learning systems? Do you want to help define and build the next generation of AI platforms powering advanced NLP applications? We are looking for Members of Technical Staff to join the Model Serving team at Cohere. The team is responsible for developing, deploying, and operating the AI platform delivering Cohere's large language models through easy to use API endpoints. In this role, you will work closely with many teams to deploy optimized NLP models to production in low latency, high throughput, and high availability environments. You will also get the opportunity to interface with customers and create customized deployments to meet their specific needs.
You may be a good fit if you have:
- 5+ years of engineering experience running production infrastructure at a large scale
- Experience designing large, highly available distributed systems with Kubernetes, and GPU workloads on those clusters
- Experience with Kubernetes dev and production coding and support
- Experience with GCP, Azure, AWS, OCI, multi-cloud on-prem / hybrid serving
- Experience in designing, deploying, supporting, and troubleshooting in complex Linux-based computing environments
- Experience in compute/storage/network resource and cost management
- Excellent collaboration and troubleshooting skills to build mission-critical systems, and ensure smooth operations and efficient teamwork
- The grit and adaptability to solve complex technical challenges that evolve day to day
- Familiarity with computational characteristics of accelerators (GPUs, TPUs, and/or custom accelerators), especially how they influence latency and throughput of inference.
- Strong understanding or working experience with distributed systems.
- Experience in Golang, C++ or other languages designed for high-performance scalable servers).
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
The Applied AI team at Ramp is at the forefront of leveraging AI to drive innovation across our platform. We are seeking strong full-stack engineers who are proficient in web frameworks, backend development, and infrastructure. You will work on exciting projects such as AI Agents, Retrieval-Augmented Generation, Structured Extraction (we made https://github.com/1rgs/jsonformer), internal tooling for customer-facing teams, fine-tuning models, and build infrastructure for LLM inference. If you're passionate about working on real production use cases of large language models (LLMs) and want to contribute to groundbreaking AI applications, this role is for you.
WHAT YOU’LL DO
- Ship full-stack AI projects end to end
- Build and integrate components for AI infrastructure, supporting production-level inference and fine-tuning
- Develop and improve engineering processes, tools, and systems to scale AI solutions across Ramp
- Create tools and internal platforms to enhance the productivity and capabilities of Ramp's AI and engineering teams
WHAT YOU NEED
- Proficiency in full-stack development, with a strong understanding of web frameworks, backend systems, and cloud infrastructure
- A track record of working on full-stack AI projects, particularly those involving production use cases of LLMs
- Experience building backend systems and infrastructure that can support AI-driven products
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring a Usability Engineer for our Design Team.
User Science is an evolving design discipline at Canonical. While we have long incorporated diverse research on user needs into our products, the mission of the newly formed User Science team is to expand beyond traditional models of UX research, integrating user needs end-to-end in development processes and quality standards across the company.
This mission requires skillful advocacy as well as organizational learning and change. As process pioneers, we draw insights from others, foster collaborative user research cultures, and constantly innovate with frameworks and standards.
Location:
This role will be based remotely in the EMEA region.
The role entails
Collecting and synthesizing user data: Developing user insights in diverse formats, scientifically analyzing data from A/B tests, usability studies, and other methodologies to create compelling findings.
Prototyping for impact: Building lightweight prototypes, data visualization dashboards, or automation scripts to enhance broader consumption of research.
Responding to audience needs: Calibrating research presentations with sensitivity and precision in a highly technical environment, understanding what level of depth is right for each stakeholder.
Promoting a data-informed culture: Working closely with process, product, and engineering teams to integrate user research into existing decision-making flows.
Building research scalability and interoperability: Strengthening research ops infrastructure, making key methodologies more accessible, actionable, and repeatable.
Fostering a learning culture: Contribute to the evolving definition of User Science through user-centered training, resource development, and outreach.
What we are looking for in you
Exceptional academic track record from both high school and university
Bachelor’s or Master’s degree in a related field such as Design, Engineering, Data Science or similar, or a compelling narrative about your alternative chosen path.
User research expertise: Proficiency in both qualitative and quantitative user research methodologies, including user interviews, usability testing, A/B testing, surveys, and data analysis.
Tinkerer mindset: A passion for hacking, exploring, and building creative solutions, whether through technical prototyping, scripting, or research tooling.
A degree of technical fluency: Ability to quickly pick up technical concepts, engage deeply with engineering and process optimization teams, and contribute to cross-functional discussions.
A talent for optimization: A strong alignment towards building research ops, systematizing best practices, and creating frameworks for broader knowledge-sharing.
Finely tuned communication skills: Impeccable verbal and written communication abilities, characterized by warmth, precision, and a commitment to maintaining high-quality standards.
Portfolio: A robust portfolio showcasing a range of user research, design, or engineering projects that show a talent for exploration, optimization, and transforming insights into action.
Nice to have skills
Experience with Linux.
Some conceptual knowledge of container tech (such as LXD, Docker, Kubernetes), OpenStack deployment or operations, or public or private cloud management.
Some experience with or interest in data analysis frameworks in Python (e.g. pandas, seaborn), R, MATLAB or similar.
A proven track record of contributing to Open Source projects or communities.
A passion for aesthetics, visualization, or design.
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits below, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
Fully remote working environment - we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring a Senior Design Researcher for our Design Team.
User Science is an evolving design discipline at Canonical. While we have long incorporated diverse research on user needs into our products, the mission of the newly formed User Science team is to expand beyond traditional models of UX research, integrating user needs end-to-end in development processes and quality standards across the company.
This mission requires skillful advocacy as well as organizational learning and change. As process pioneers, we draw insights from others, foster collaborative user research cultures, and constantly innovate with frameworks and standards.
This role sits in the design team reporting to the User Science Manager.
Location:
This role will be based remotely in the EMEA region.
The role entails
Conducting user research: Developing user insights in diverse formats, identifying and championing user needs across product areas.
Sharing findings concisely and skillfully: Supporting different teams with well-matched research presentations and clear documentation systems.
Promoting and shaping a data-informed culture: Working closely with process, product, and engineering teams to integrate user research into existing decision-making flows.
Building research scalability and interoperability: Owning research ops infrastructure, making key methodologies more accessible, actionable, and repeatable.
Fostering a learning culture: Contributing to the evolving definition of User Science through user-centered training, resource development, and outreach.
What we are looking for in you
Exceptional academic track record from both high school and university
Bachelor’s or Master’s degree in a related field such as Design, Human-Computer Interaction, Engineering or similar, or a compelling narrative about your alternative chosen path.
Deep research expertise: Proficiency in both qualitative and quantitative user research methodologies, including user interviews, usability testing, A/B testing, surveys, and data analysis. Exceptional depth in either qualitative or quantitative skills.
Strong technical curiosity: An alignment with and interest in open-source culture and the ability to engage deeply with technical subjects and stakeholders.
Proficiency in visual design and/or information design: Capability to translate complex data or ideas into strong, convincing visuals, ensuring that insights are both accessible and memorable.
A talent for storytelling and collaboration: Outstanding ability to craft narratives that effectively explain research findings and resonate with diverse audiences.
A knack for turning chaos into clarity: Meticulous organization and archivist skills, with the ability to transform scattered findings or disparate processes into cohesive, structured knowledge systems.
Portfolio: A robust portfolio showcasing a range of user research and/or design projects that highlight the ability to derive actionable insights from research and directly influence 1) product design and strategy or 2) organizational change.
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits below, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
Fully remote working environment - we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: NYC (SoHo)
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
Replit is experiencing extraordinary enterprise demand and seeking an Enterprise Account Executive with strong communication skills to drive our hyper-growth. Candidates with Enterprise SaaS experience, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal.
This full-cycle sales position encompasses both new client acquisition and existing customer support and retention, spanning all segments and geographies.
We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for driving sales and AI. You'll leverage your skills to effectively communicate Replit's value proposition: a world where anyone can create software using natural language.
In this role you will:
- Evangelize a future where anyone can create software in natural language, ushering in a change in the nature of the firm on par with the PC era
- Serve as the primary point of contact for prospects and customers, guiding them through the buying journey
- Conduct compelling product demonstrations and help enterprises realize the art of the possible by orchestrating non-engineering hackathons
- Articulate Replit's value proposition and align it with customers' business objectives
- Collaborate with product and engineering teams to ensure technical accuracy and successful delivery
- Prepare tailored quotes and skillfully negotiate deals
- Maintain accurate customer and forecasting data in Replit’s CRM (Hubspot)
- Foster strong relationships with existing clients while identifying opportunities for expanded adoption
- Optimize customers' use of the Replit platform through ongoing collaboration and support
- Gather and communicate valuable customer feedback, championing their interests within Replit
Required skills and experience:
- Experience in AE or SE/technical sales role, preferably in SaaS or developer tools
- Excellent communication skills, with the ability to explain technical concepts to both technical and non-technical audiences
- Proven track record of meeting or exceeding sales quotas
- Experience with, or direct observations of full-cycle sales, from prospecting to closing deals to managing existing customers
- Proficiency in using CRM systems and sales tools (e.g., Hubspot)
- Ability to quickly learn and articulate the value of new technologies
- Strong problem-solving skills and the ability to think on your feet
- Self-motivated with excellent time management and organizational skills
- Passion for technology and staying current with industry trends
- Experience with or strong interest in AI and machine learning is a plus
- Willingness to travel up to 25% of the time for client meetings and events
Nice to have:
- You're an active Replit user
- You've worked at an early-stage startup or in developer tools
- Degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience)
Tools + Tech Stack for this role:
- Replit
- Hubspot CRM
- ZoomInfo
- Clay
- SmartLead
- LinkedIn Sales Navigator
- Hashboard, Hex
This role may not be a fit if:
- You’re not based in the Bay area and/or willing to relocate
- You lack an understanding of the software development lifecycle; have little to no coding knowledge
- You’re not passionate about AI
- You don’t enjoy being in client facing roles where 80% of your day is talking to others
This is a full-time role that can be held from our NYC office. This role has an in-office requirement.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: San Francisco, CA; Boston, MA; New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE TEAM
The LangSmith team owns and builds LangChain's core platform for observability, evaluation, and production reliability of AI systems. From tracing and annotation to run rules, evaluations, and beyond, this team owns LangSmith end-to-end. If you want to define what great AI observability looks like at production scale, this is where that work gets done.
ABOUT THE ROLE
We are looking for a Senior Backend Engineer to join us. In this role you will be building the backend systems that power LangChain’s observability and evals platform. You will work on the core services that allow developers to monitor and evaluate their AI applications at scale. While the focus is on backend feature development, familiarity with fullstack or frontend engineering, performance tuning, and debugging production issues would be extremely valuable.
WHAT YOU'LL DO
- Design, develop, and maintain backend services and APIs to support LangSmith’s tracing, monitoring, and evaluation workflows.
- Collaborate on architectural decisions to ensure systems are performant and maintainable.
- Optimize storage and query performance for high-volume observability and evaluation data.
- Ensure system reliability through strong testing, monitoring, and alerting practices.
- Troubleshoot and resolve production issues, performing root-cause analysis and implementing long-term fixes.
- Create and maintain technical documentation, including system design and API references.
- Work closely with full-stack engineers, product managers, and product designers on rolling out new features.
WHAT YOU'LL BRING
- 5+ years of professional experience in backend engineering working on highly complex products
- Proficiency in one or more backend languages/frameworks, ideally Python or Go
- Strong understanding of API design and building reliable data services.
- Experience with high-throughput or mission-critical systems.
- Demonstrated ability to optimize backend services for performance and reliability.
- Experience with database systems (Postgres, Redis, Clickhouse), and cloud platforms (AWS, GCP, Azure)
- Strong communication skills, with the ability to collaborate cross-functionally
- Customer centricity and ownership mentality
Compensation
Annual salary range: $180,000- $240,000
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Remote
At
WooCommerce
, we’re on a mission to democratize commerce. Millions of merchants around the world build their businesses with our open-source platform, and we’re scaling how we support them.
Specifically, we’re scaling our B2B merchant acquisition efforts and are looking for a Senior Revenue Engineer to help build our Revenue Operations function largely from the ground up. This role goes beyond optimizing what exists today: it involves designing systems, processes, and data foundations that don’t yet fully exist, while ensuring they can scale thoughtfully over time.
You’ll partner closely with Sales and Customer Success leadership as a trusted operational and analytical partner, helping establish the foundations that enable clear decision-making, effective execution, and predictable growth.
This is a senior individual contributor role with significant ownership and influence. Your work will directly shape how we operate today and how we scale going forward.
What You’ll Do
First 90 days:
Build core dashboards, identify process/data gaps, establish remediation plans.
First 180 days:
Create capacity and territory models, map the full tech stack and integrations, define the attribution model.
First 12 months:
Achieve predictable forecasting (within ±10%) and establish a scalable enablement foundation.
Day to day, Week to week, Month to month
Systems & Data Foundation
Own vendor relationships, tools, and integrations (Salesforce, Gong, ChiliPiper, etc.).
Establish data quality standards, access controls, and governance practices.
Build durable dashboards and ad hoc reporting that clearly answer “where are we vs. target?”
Perform ongoing process and data gap analysis, prioritizing practical improvements while keeping long-term scalability in mind.
Evaluate and implement technology or process improvements to support revenue growth.
CS & Sales Enablement
Operationalize CS function: customer health, churn prediction, renewal workflows, escalation paths, expansion playbooks.
Create rules of engagement between Sales and CS for complex GTM.
Build enablement function infrastructure (topics/process/schedule—not training delivery).
Strategic Revenue Support
Build tracking for strategic/payment partner merchants critical to NRR.
Analyze performance trends to guide strategy: win/loss, deal cycle length, seasonality, retention, segmentation bands, and customer bands.
Create capacity planning models based on pipeline velocity and customer growth.
Territory planning, quota setting, and compensation administration.
Support pricing and packaging changes with data and tracking.
Support mid-funnel pipeline reviews and Sales/CS QBRs.
Identify and surface GTM and CS inefficiencies through data analysis.
Build merchant health scoring, expansion potential tracking, and red-to-green workflows.
Design reporting that gives executives visibility, managers clarity, and reps actionable insights—from pipeline health to forecasting accuracy.
You Might Be a Fit If
You’ve built RevOps from scratch
(6–8+ years of experience, including at least one 0→1 build or major foundation reset).
You’re deeply data-driven
, with a mindset of “if the data isn’t there, how do we get it?”
You’re comfortable speaking truth to power
, using data to surface trade-offs and inform decisions, even when conversations are uncomfortable.
AI is a strength, not a buzzword
—you can point to concrete examples of how you use it in your current role.
You’re hands-on technically
, with strong Salesforce experience (flows, integrations) and comfort working with data (e.g. SQL or Python), not just point-and-click tooling.
You know the RevOps tooling landscape
, and have good judgment about what actually works at scale.
You’re pragmatic and intentional
, balancing short-term fixes with longer-term system design.
You can partner as an equal with revenue leaders
, and communicate data-backed insights clearly to executive stakeholders.
What Good Looks Like
You can answer “where are we vs. Sales and CS targets?” quickly using trusted data.
Executives rely on ELT-ready dashboards that communicate complex business simply.
Core metrics (NRR, CAC, LTV, ASP, time to close, close rates) are clearly defined with documented data sources.
We are currently prioritizing candidates who reside in the Americas or Europe / Africa.
Salary range: $140,000-$200,000 USD.
Please note that salary ranges are global, regardless of location, and we pay in local currency.
We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated.
This isn’t your typical work-from-home job—we are a fully-remote company with an open vacation policy. Read more about our
compensation philosophy
. To see a full list of benefits by country, consult our
Benefits Page
. And check out these links to learn more about
How We Hire
and
What We Expect from Ourselves
.
#LI-DNI
About Automattic
Now in
our 20th year
, we’re the people behind
WordPress.com
,
WooCommerce
,
Beeper
,
Tumblr
,
Simplenote
,
Jetpack
,
Longreads
,
Day One
,
PocketCasts
, and more. We believe in making the web a better place.
We’re a distributed company with more than 1500 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly—regardless of income, gender, politics, language, or where they live in the world.
We believe in Open Source
, and the vast majority of our work is available under the
GPL
. Automattic is a
Most Loved Company
, an Equal Opportunity employer, and
Disability Confident Committed
. (
Here’s what that might mean for you
.) If you need accommodations during the application or interview process, please
fill out this form
. We are committed to ensuring an accessible hiring process for all candidates. Learn more about our
Employee Resource Groups
.
You can track your application status and more at
MyGreenhouse
.
To learn about how we handle your data, please review our
Job Applicant & Candidate Privacy Notice
and our
Privacy Policy
.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the “Know Your Rights: Workplace Discrimination is Illegal” poster
here
. Automattic participates in the
E-Verify program
in certain locations, as required by law
.
Location: Shenzhen / Dongguan / Guangzhou / Foshan
Workplace: onsite
Ajax Systems is looking for an experienced Mechanical Engineer to join our team.
Ajax Systems is a developer and manufacturer of advanced security systems with smart home capabilities. We are a full-cycle product company from idea and engineering to mass production. Our portfolio includes 70+ devices that protect properties from intrusion, fire, and flooding, while also enabling smart control of electrical appliances.
Today, Ajax Systems protects over 2 million users in 169 countries worldwide and has received Europe’s highest security awards. We are proud to be a Ukrainian success story, a company driven by innovation, resilience, and strong engineering culture.
Key Tasks:
Complete lifecycle design of plastic enclosures and mechanical assemblies for consumer electronics.
Development of DFM- and DFH-oriented solutions considering mass production processes (plastic injection molding, assembly, sealing, serviceability).
Collaboration with hardware and embedded engineers, industrial designers, technologists, quality control, and manufacturing departments.
Design of ergonomic, intuitive solutions adaptable to different operating environments.
Preparation of production transfer documentation (2D drawings, specifications, technical requirements, 3D models for molds).
Support of mold development and approval of modifications after initial mold trials (T0–T2), including defect analysis.
Participation in testing and feedback from prototypes and production, incorporating design improvements.
Verification of engineering compliance of the finished product with expected technical parameters (stiffness, assembly, weight, IP protection).
Oversight of the product lifecycle from concept to mass production, including cost analysis and assessment of the impact of design decisions on production costs.
Communication with Chinese factories: technical specifications, drawing reviews, change control, feedback on prototypes and production samples.
Assessment of manufacturing risks in China: equipment limitations, mold quality, shrinkage, production tolerances, and the influence of packaging and logistics on design.
Inspection of samples from China: defect analysis (shrinkage, warping, poor casting), initial product assembly, and reporting with recommendations.
Consideration of potential scaling difficulties in China: timeline tracking, mold duplication, and price optimization.
Continuous communication via email, video calls, document comments (in English), and participation in editing specifications based on feedback from the Chinese side.
Technical Knowledge and Skills:
🧩 3D Modeling & Design:
SolidWorks (95% solid modeling, 5% surface modeling), basic sheet metal modeling knowledge.
Creation of precise assemblies, constraints, tolerance verification, and preparation of models for molding production.
Ability to break down complex projects into sub-units, using reference geometry and configurations.
🏭 DFM / DFA / Manufacturing:
Knowledge of mold design: opening directions, gating points, parting lines, risks of short shots/air pockets.
Optimization for scalability and cost reduction (minimize part count, reduce weld lines, shorten cycle time).
Experience working with factories in Ukraine and China; understanding of the mold lifecycle; participation in modifications after T1/T2.
Basics of metal processing technologies: bending, stamping, laser cutting, milling for internal frames and auxiliary parts.
Understanding of Chinese manufacturers’ practices: interpretation of drawings, overlooked details, confirmation processes.
Understanding of the Chinese production structure: project managers, engineers, suppliers.
Active participation in mold development discussions: steel selection, cost estimation, gating points, parting lines.
Familiarity with typical Chinese documentation formats: PDFs, STEP files, Excel specifications, compressed archives, WeTransfer/Alibaba Cloud.
🧪 Testing & Prototyping:
Manual inspection, assembly, and analysis of critical nodes.
Identifying and resolving sealing, play, and fit issues.
Skilled in the use of measuring tools: calipers, micrometers, gauges, etc.
🧠 Materials Science & Standards:
Properties of ABS, PC, PC+ABS, PA+GF, TPE, and TPU: shrinkage, impact strength, heat resistance, and elasticity.
Understanding material behavior during production and operation (temperature, humidity, UV).
Balancing cost, quality, and manufacturability when selecting materials.
⚙️ Functional Elements:
Development of fasteners, clips, guides, seals, TPE/TPU elements, and mounting slots.
Design of interface elements: buttons, indicators, light guides, ports, and ventilation openings.
Knowledge of sealing methods and IP protection standards (IP54–IP67), heat dissipation, and battery compartment design.
Considering Chinese factory constraints: wall thickness, micro gaps, welding, and assembly limitations.
Designing for high repairability and ease of assembly in outsourced Chinese facilities.
📄 Documentation & Production Support:
Generation of complete documentation bundles: 2D outlines, tolerance tables, BOMs, assembly specifications.
Implementation of changes based on prototype or production feedback.
Participation in preparing technical descriptions for QC, assembly instructions, and design documentation control.
🌐 Communication & Tools:
English B2+ level – oral and written technical communication with Chinese suppliers.
Experience in communication with Chinese engineers, managers, and production teams (via Alibaba, WeChat, email, video calls).
Knowledge of Chinese business communication nuances: importance of confirmations, repetitions, and visual examples.
Use of SolidWorks PDM, Excel, Google Docs, Asana/Trello/Notion for project management.
Location: Remote, APAC
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We’re looking for an experienced Database Support Engineer to join our Support Team and help developers unblock complex issues, build more reliably, and get the most out of the Supabase platform. You’ll work closely with customers and engineering, helping us improve product quality and developer experience based on real-world usage.
This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions.
WHAT YOU’LL BE RESPONSIBLE FOR
In this role, you’ll:
- Resolve Technical Issues: Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries.
- Provide Consultative Advice: Offer proactive guidance to optimize workloads, avoid common pitfalls, and provide tailored advice to our most advanced users.
- Bridge the Gap to Engineering: Reproduce bugs, isolate root causes, propose workarounds, and escalate to engineering with solid reproduction steps.
- Investigate Deeply: Ask smart, targeted questions that turn incomplete reports into actionable cases.
- Communicate Effectively: Communicate clearly and empathetically with users of all levels—especially during high-impact or time-sensitive situations.
- Drive Product Improvement: Spot patterns across tickets and recommend improvements to documentation, tooling, and the product itself.
- Mentor and Lead: Mentor junior team members and help raise the overall bar for support quality.
YOU MIGHT BE A GOOD FIT IF
- Experience: You have 7+ years in technical support, databases, backend engineering, SRE, or similar roles.
- Postgres Expertise: You know PostgreSQL deeply—including autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internals.
- Query Optimization: You’re strong in high-performance SQL and query optimization.
- Troubleshooting Skills: You’re comfortable troubleshooting complex setups, including multi-tenant schema patterns and distributed system behavior.
- Migration Knowledge: You’ve handled data migration issues (pg_dump/restore, schema drift, failed migrations) and know how to recover safely.
- Technical Stack: You have hands-on experience with cloud hosting providers like AWS and are comfortable in terminal/Linux environments.
- Operational Mindset: You thrive in high-volume situations and can form and test assumptions quickly.
TIMEZONES & LOGISTICS
- Type: Full-time position.
- Location: This role requires a location within APAC time zones (we do not believe in the sustainability of overnight shifts).
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote, EMEA
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We’re looking for an experienced Database Support Engineer to join our Support Team and help developers unblock complex issues, build more reliably, and get the most out of the Supabase platform. You’ll work closely with customers and engineering, helping us improve product quality and developer experience based on real-world usage.
This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions.
WHAT YOU’LL BE RESPONSIBLE FOR
In this role, you’ll:
- Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries.
- Provide consultative, proactive advice to optimize workloads, avoid common pitfalls, and offer tailored advice to our most advanced users.
- Reproduce bugs, isolate root causes, propose workarounds, and escalate to engineering with solid reproduction steps.
- Ask smart, targeted questions that turn incomplete reports into actionable cases.
- Communicate clearly and empathetically with users of all levels—especially during high-impact or time-sensitive situations.
- Spot patterns across tickets and recommend improvements to documentation, tooling, and the product itself.
- Mentor junior team members and help raise the overall bar for support quality.
YOU MIGHT BE A GOOD FIT IF
- Experience: You have 7+ years in technical support, databases, backend engineering, SRE, or a similar field.
- Postgres Expertise: You know PostgreSQL deeply—autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internals.
- Performance: You’re strong in high-performance SQL and query optimization.
- Troubleshooting: You’re comfortable troubleshooting complex setups, including multi-tenant schema patterns and distributed system behavior.
- Technical Skills: * You can debug Edge Functions when failures get tricky.
- You’ve handled data migration issues (pg_dump/restore, schema drift, failed migrations) and know how to recover safely.
- You have hands-on experience with cloud hosting providers like AWS.
- You’re comfortable in terminal and Linux environments.
- Mindset: You thrive in high-volume situations and can form and test assumptions quickly.
TIMEZONES & LOGISTICS
- Status: Full-time position.
- Location: Required residency/location within EMEA time zones (we do not believe in the sustainability of overnight shifts).
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote, AMER
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We’re looking for an experienced Database Support Engineer to join our Support Team and help developers unblock complex issues, build more reliably, and get the most out of the Supabase platform. You’ll work closely with customers and engineering, helping us improve product quality and developer experience based on real-world usage.
This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions.
WHAT YOU’LL BE RESPONSIBLE FOR
In this role, you’ll:
- Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries.
- Provide consultative, proactive advice to optimize workloads, avoid common pitfalls, and offer tailored advice to our most advanced users.
- Reproduce bugs, isolate root causes, propose workarounds, and escalate to engineering with solid reproduction steps.
- Ask smart, targeted questions that turn incomplete reports into actionable cases.
- Communicate clearly and empathetically with users of all levels—especially during high-impact or time-sensitive situations.
- Spot patterns across tickets and recommend improvements to documentation, tooling, and the product itself.
- Mentor junior team members and help raise the overall bar for support quality.
YOU MIGHT BE A GOOD FIT IF
- Experience: You have 7+ years in technical support, databases, backend engineering, SRE, or a similar field.
- Postgres Expertise: You know PostgreSQL deeply—autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internals.
- Performance: You’re strong in high-performance SQL and query optimization.
- Troubleshooting: You’re comfortable troubleshooting complex setups, including multi-tenant schema patterns.
- Distributed Systems: You can debug edge functions and understand distributed system behavior when failures get tricky.
- Data Integrity: You’ve handled data migration issues (pg_dump/restore, schema drift, failed migrations) and know how to recover safely.
- Cloud Infrastructure: You have hands-on experience with cloud hosting providers like AWS.
- Technical Environment: You’re comfortable in terminal and Linux environments.
- Mindset: You thrive in high-volume situations and can form/test assumptions quickly.
TIMEZONES & LOGISTICS
- Role: Full-time position.
- Location: Required residence in North or South American time zones (we do not believe in the sustainability of overnight shifts).
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
ГибридSan Francisco; New York City
250 000 – 350 000 $
УдалённоUnited States & Canada
175 000 – 275 000 $
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.