Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
Please note: For this role, we are only able to hire in the United States.
ABOUT THE ROLE
As the search landscape shifts and our market gets more crowded, Help Scout is investing more than ever in paid and performance marketing to accelerate signups, expand brand awareness, and diversify how we reach customers.
It's an exciting time to be here. We've got a best-in-market product story, strong creative assets, and stellar copywriting. What we need now is a strategic owner to take our performance marketing motion from early-stage to a durable growth engine that fuels our self-serve, product-led, and sales-assisted growth. You'll report to the VP of Marketing, setting and executing the strategy for how Help Scout invests in paid channels while building deep partnerships across Marketing, Sales, Product, Support, and company leadership.
In this role, you will:
- Own performance marketing strategy. Set the quarterly and long-term strategy for how paid, lifecycle, and conversion work together to hit the signups number, defining what's needed from each channel and building the plan B when something's off. You'll be the person leadership turns to for the full picture of paid performance.
- Move Help Scout upmarket. Own iteration of ad copy, creative, bidding strategy, and budget allocation across paid search and display, and set the bar for how we drive both our horizontal motion for volume and our vertical motion for larger deals.
- Build the business case for new channels. Identify and evaluate new channel investments, paid social, affiliate, direct mail, OOH, and drive alignment with leadership on where to place new bets and how to measure them.
- Partner on pipeline outcomes. Work closely with Sales and RevOps to connect paid spend to pipeline and revenue, not just top-of-funnel volume, and make sure channel investment decisions reflect what's actually converting downstream.
- Partner to grow organic and paid in harmony. Work with content, social, SEO, and AEO to make sure paid and organic acquisition reinforce each other rather than compete for the same ground.
- Represent Help Scout's performance marketing point of view. Bring an informed perspective on where the paid landscape is heading, and use that expertise to keep Help Scout ahead of a crowded, competitive market.
- Own our presence in AI-driven discovery. As search shifts toward AI overviews and LLM-based answers, you'll define how Help Scout shows up in that landscape alongside traditional paid and organic search.
- Shape the future of the function. This is currently an individual contributor role with agency support. You'll build the roadmap for what performance marketing needs to look like over the next 12-18 months, including where headcount should come in as the motion scales.
ABOUT YOU
- You have at least 7+ years in performance or growth marketing, including experience owning strategy for a B2B SaaS company.
- You have significant experience in paid/performance marketing, with a track record of owning strategy for B2B SaaS companies – not just executing campaigns.
- You're an expert across paid channels and know the search landscape and the benchmarks that matter (PPC, CPM, ROAS), and you can identify which channels and investments matter most for the business right now.
- You have a scrappy, results-driven mindset. You're comfortable working with ambiguity, a modest budget, and a lean marketing team, and you know how to out-creative the competition while also spending in the right way to drive results.
- You have strong analytical skills, with deep experience in tools like Google Analytics, Google Tag Manager, and attribution platforms, and you know how to turn data into a clear recommendation for leadership.
- You know how to run rapid experimentation and adapt strategy based on what the data tells you – and you have a plan B ready before you need it.
- You use AI tools daily to improve your output, and you can point to specific examples where AI changed the speed, quality, or scale of what you delivered.
- You have excellent verbal and written communication skills, know how to communicate and build relationships across a remote, async organization, and can present insights and strategy to senior leaders and cross-functional teams.
- Bonus: you have experience managing an agency and/or direct reports to execute a paid marketing strategy.
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
Humanoid is seeking a highly driven and experienced Product Program Manager to join our Product Department. This critical role will lead the end-to-end development and delivery programme and relevant product-related projects for Humanoid's next-generation bipedal humanoid robot fleet solution – from Alpha prototype to production version, and from early adoption to mass deployment and further to different version obsolescence.
As the anchor for the development, launch and deployment process, you will drive cross-functional coordination across Product, Engineering, Operations, and Marketing teams to ensure that the solution is delivered on-time, on-cost, on-quality, and on-spec.
This is a highly collaborative role, requiring deep expertise in programme delivery and budget management across both technical and non-technical workstreams, as well as in product lifecycle for products that combine cutting edge hardware and software technologies. You will work closely with Engineering's Technical Program Managers (TPMs), who own the detailed technical execution of the mechanical, actuation, controls, perception and other AI systems that underpin safe and reliable bipedal locomotion, manipulation and interaction, to ensure their workstreams are integrated into the overall programme plan, as well as other key stakeholders. The ideal candidate will possess strong leadership skills, a structured delivery and product-oriented mindset, and the ability to operate confidently across a diverse stakeholder landscape.
WHAT YOU'LL DO
- Lead the full lifecycle programme management of the humanoid robot fleet solution development & deployment – from planning, design, prototyping, testing, manufacturing to launch, early to mass deployment, version update to obsolescence or repurposing.
- Act as the central coordination point between Product, Engineering, Operations, Manufacturing, Supply Chain, Marketing, Business Development and Finance to align resources, schedules, and deliverables.
- Develop and maintain programme plans, risk registers, dependency maps, and stage gates to ensure structured and transparent delivery.
- Champion best-in-class governance, reporting, and communication processes to ensure all stakeholders remain informed and engaged.
- Identify and mitigate programme risks and issues early to maintain momentum and resolve delivery challenges.
- Support the Product Department in defining scope, prioritisation, and trade-off decisions throughout the development & deployment cycles.
- Drive alignment between cross-functional teams and facilitate decision-making to unblock issues across technical and operational domains.
- Own programme budget planning and management across development, testing, tooling, and deployment phases – building and maintaining the budget, tracking actual spend against plan, forecasting variances, managing change control on cost impacts, and reporting budget performance to senior stakeholders.
- Partner with Engineering's Technical Program Managers (TPMs) to drive delivery of the bipedal locomotion, whole-body control, sensor integration, and safety/certification workstreams – ensuring their technical plans and test campaigns are reflected in the overall programme schedule and dependencies, with progress reported transparently to stakeholders. TPMs own the detailed technical execution and design decisions; this role owns the programme-level integration, sequencing, and accountability for outcomes.
- Work with Engineering TPMs, Supply Chain, and Finance to manage the commercial, budget, and schedule aspects of supplier/partner relationships for critical bipedal subsystems (actuators, gearboxes, batteries, sensors), and to translate technical KPIs (e.g. locomotion performance, MTBF, production readiness) into programme-level cost, schedule, and quality reporting.
WHAT WE'RE LOOKING FOR
- Bachelor’s degree or higher in Mechanical, Electrical, Mechatronics, Manufacturing, Industrial Design Engineering or a closely related technical discipline.
- 7+ years of experience in programme or project management roles within technology or product development environments, preferably in Robotics or Consumer electronics environments, having followed different stages of product lifecycles.
- Formal project management qualification (PMP, PRINCE2, or equivalent).
- Proven track record of successfully delivering complex, multi-disciplinary hardware and/or software product development programmes.
- Strong experience in managing cross-functional teams spanning engineering, operations, manufacturing, finance, and supply chain.
- Excellent communication, stakeholder management, and problem-solving skills.
- Ability to work in a fast-paced and evolving environment, driving clarity and direction across multiple teams.
- Experience owning or managing programme budgets for complex hardware/technology programmes, including cost tracking, forecasting, and reporting.
- Experience partnering with technical/engineering leads (e.g. Technical Programme Managers) on complex hardware programmes – ideally including legged or bipedal robotics, or closely related fields such as locomotion research or actuator-driven mechatronic systems – with enough technical fluency (actuators, controls, sensors, robotics safety standards) to translate technical risk into programme impact and make informed scope and trade-off decisions, without requiring hands-on engineering ownership.
Nice to have:
- Direct experience working on or managing a bipedal or legged humanoid robot programme, from prototype through to production and deployment.
- Experience with mass-production ramp-up of complex robotic or mechatronic hardware, including supplier qualification and manufacturing scale-up.
- Familiarity with simulation-to-real transfer, digital twin practices, or reinforcement-learning-based control as used in modern humanoid development.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are looking for an experienced
HR Systems Transformation & Technical PMO Manager / Senior Manager
to drive the implementation and governance of global HR technology initiatives.
This is not a traditional HRIS Business Analyst or system configuration role. This role will focus on
digital
transformation delivery, program management, process redesign, system governance, risk management and global adoption
.
The ideal candidate combines strong
digital
transformation and PMO capabilities
with practical HR systems knowledge and can work effectively across HR, Engineering, Information Security, Compliance, Legal and regional teams.
What You’ll Be Doing
Drive
global HR technology and process transformation initiatives
, translating strategic priorities into structured implementation plans, milestones and measurable outcomes.
Manage the
day-to-day PMO and delivery activities
for HR systems initiatives, ensuring project timelines, actions, risks and stakeholder decisions are actively managed.
Partner with
relevant stakeholders
to ensure HR systems and processes meet data privacy, regulatory, security and audit requirements.
Coordinate
global system rollouts
across HR, Engineering and regional teams, including UAT, defect tracking, implementation readiness, cutover, launch and post-launch stabilization.
Partner closely with Engineering to ensure HR requirements, business rules, controls and launch expectations are clearly understood and incorporated into product delivery.
Review existing HR processes and identify opportunities to
simplify, standardize and automate workflows
before introducing new technology.
Develop and maintain
HR system governance frameworks
, including role-based access controls, permission matrices, approval structures and access review processes.
Partner with
relevant stakeholders
to ensure HR systems and processes meet data privacy, regulatory, security and audit requirements.
Maintain strong
change-control, documentation and governance standards
for system enhancements and process changes.
Support the design and rollout of
automation and AI-enabled HR processes
, identifying where policies, compliance requirements, approvals, controls, and human intervention need to be embedded within the employee journey.
Drive
change management and adoption activities
, including stakeholder engagement, communication, training, and rollout support across countries and HR teams.
What We Look For In You
Experience delivering
HR transformation, HR technology, digital transformation, or enterprise systems programs
in a Manager or Senior Manager capacity.
Strong hands-on
project / program management and PMO experience
, particularly across complex, cross-functional initiatives.
Good understanding of
HR systems, processes and employee lifecycle workflows.
Comfortable partnering with technical teams.
Strong process improvement mindset with experience in
workflow automation, digitalization or AI-enabled transformation
.
Experience with
system governance, access management, controls, or data privacy
is highly desirable.
Able to operate with a high degree of ownership, push initiatives forward, challenge stakeholders constructively and manage multiple workstreams simultaneously.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: One Kattameya, Cairo
Workplace: onsite
We are hiring a Marketing Manager with a focus on campaign planning, creative direction, and activations.
What you'll do:
Own the monthly marketing plan and campaign strategy.
Set the creative direction and messaging for integrated campaigns.
Manage marketing operations, product communications, and activation execution.
Own the activation strategy end-to-end.
Review campaigns and ensure creative quality and consistency.
To succeed in this role, you'll need to have:
6+ years of marketing experience, both agency and in-house experience is highly preferred.
Proven track record in owning integrated campaign strategy and creative direction.
Hands-on experience in digital media buying and social media management/execution.
Experience planning and executing events, activations, and workshops, ranging from small-scale initiatives to large-scale events.
Experience in fintech, banking, or other regulated industries is preferred.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are seeking a Senior Systems Engineer – Software & Autonomy to support the definition, architecture, integration, and verification of the software systems that enable our humanoid robotic platform.
The role will work across perception, localisation, navigation, artificial intelligence, motion planning, controls, ROS 2 platform software, simulation, deployment, and diagnostics. You will collaborate with software leads and subject matter experts to translate product and operational needs into coherent capabilities, requirements, architectures, interfaces, integration plans, and verification criteria.
This is a systems engineering position focused on the robot’s software and autonomy stack. It is not primarily a firmware development or electrical engineering role.
WHAT YOU'LL DO
- Obtain input from system leaders, product teams, and technical subject matter experts to translate stakeholder needs into clear and verifiable system and software requirements.
- Define the software capabilities required to support humanoid robot behaviours, operational use cases, and product objectives.
- Decompose system-level capabilities across perception, navigation, AI, planning, controls, core platform, and supporting software services.
- Develop and maintain the functional and logical architecture of the robot’s software and autonomy stack.
- Define system boundaries, responsibilities, dependencies, and interfaces between software components and technical teams.
- Establish interface requirements covering data ownership, message definitions, coordinate frames, units, timing, latency, synchronization, quality indicators, fault handling, and degraded operation.
- Support architectural decisions involving, middleware, compute allocation, networking, simulation, software deployment, and distributed execution.
- Coordinate integration across perception, navigation, AI, controls, platform software, firmware, electronics, sensors, actuators, and mechanical systems.
- Identify cross-team assumptions, dependencies, architectural conflicts, and missing functionality before they become late-stage integration issues.
- Define integration stages, entry and exit criteria, required test environments, and readiness expectations.
- Lead or support the investigation of complex system-level issues involving multiple software components or interactions between software and hardware.
- Define nominal, degraded, recovery, fallback, and safe-state behaviours for software-intensive functions.
- Develop system-level verification and validation strategies for autonomous robotic capabilities.
- Establish measurable performance and acceptance criteria for perception, localization, navigation, planning, controls, AI, and integrated robot behaviours.
- Support scenario-based testing using simulation, software-in-the-loop, hardware-in-the-loop, laboratory testing, and physical robot testing.
- Maintain traceability between use cases, requirements, architecture, implementation, tests, and verification evidence.
- Work with safety engineers to ensure software behaviours support system safety requirements and hazard mitigations.
- Facilitate requirement, architecture, interface, integration, and system-readiness reviews.
- Communicate technical risks, capability limitations, integration status, and architectural trade-offs to engineering and program leadership.
- Coach engineering teams in practical systems engineering methods appropriate for an iterative robotics development environment.
WHAT WE'RE LOOKING FOR
- Bachelor’s or Master’s degree in Systems Engineering, Software Engineering, Computer Science, Robotics, Mechatronics, Controls Engineering, or a related field.
- Five or more years of experience in systems engineering, robotics software, software architecture, autonomous systems, or a related technical domain.
- Experience working with complex software-intensive or cyber-physical systems composed of multiple interacting subsystems.
- Strong knowledge of requirements engineering, architecture definition, interface management, integration, verification, validation, and traceability.
- Technical experience in several of the following areas:
- ROS or ROS 2
- Robotics software
- Perception and sensor fusion
- Localization, mapping, and navigation
- Motion or behaviour planning
- Manipulation, locomotion, or whole-body controls
- Artificial intelligence or machine learning
- Simulation and virtual testing
- Distributed or real-time software systems
- Ability to understand and evaluate software behaviour without being the primary implementation owner for every component.
- Experience defining measurable acceptance criteria for complex system behaviours.
- Ability to investigate issues spanning algorithms, software, computing, networking, firmware, sensors, actuators, and physical robot behaviour.
- Strong analytical, problem-solving, leadership, and technical communication skills.
Experience with humanoid robots, mobile robots, autonomous vehicles, industrial robotics, or similar systems.
- Familiarity with ROS 2 topics, services, actions, quality-of-service policies, lifecycle management, TF, rosbag, and distributed execution.
- Familiarity with C++, Python, Linux, Git, CI/CD, containers, and modern software development workflows.
- Experience with simulation tools such as Isaac Sim, Gazebo, MuJoCo, MATLAB/Simulink, or equivalent platforms.
- Experience with SysML, model-based systems engineering, or software architecture modelling.
- Familiarity with functional safety, SOTIF, machinery safety, cybersecurity, or safety assurance for autonomous systems.
- Understanding of machine-learning performance, uncertainty, dataset coverage, and scenario-based validation.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: Remote or Mississauga
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Team Summary
This team will serve as the product owner for the machine learning platform capabilities within PointClickCare, working closely with other engineering teams across the organization to identify, build and support traditional machine learning (ML) and hybrid ML/LLMsolutions. This centralized team with deep specialization will closely integrate with key horizontal partners to ensure delivery of safe, scalable, and high-impact AI products.
Job Summary
The Principal AI Machine Learning Platform Engineer will set the technical vision and strategy for the machine learning platform that powers ML and generative AI development across PointClickCare, partnering with Product and Engineering leadership to align that direction with product and business goals. As the technical authority for the ML platform, the Principal Engineer will define the reference architectures, standards, and roadmap for the pipelines, tooling, and infrastructure used for model training, deployment, serving, and monitoring, and will provide technical leadership and mentorship to raise the engineering bar for ML systems company-wide.
Key Responsibilities
Partner with product and engineering leadership to translate business and product objectives into a multi-quarter technical strategy and roadmap for the ML platform.
Define the reference architectures and standards for scalable data and ML pipelines spanning model training, evaluation, deployment, and serving that engineering teams across the organization build upon.
Set the direction and best practices for MLOps across the company — including CI/CD for models, model registry, feature stores, and experiment tracking — and drive build-vs-buy decisions for core platform components.
Establish the practices and architecture for reliability, observability, and performance of ML systems in production, including monitoring, alerting, and automated remediation.
Establish the security architecture for the ML platform, including authentication, role-based access control, audit logging, and compliance monitoring, and ensure adoption across teams.
Define secure, cost-efficient integration and infrastructure patterns for connecting the platform with existing systems, APIs, and data sources at scale.
Provide technical leadership and mentorship across engineering teams, guiding senior engineers and influencing the org-wide technical roadmap for ML infrastructure.
Qualifications & Skills
Expert level in Python and Java with strong software engineering fundamentals.
Deep experience designing and building ML platforms and ML Ops workflows at scale, familiarity with tools such as MLFlow, Kubeflow, Ray, and model-serving frameworks or equivalents.
Extensive experience with cloud platforms (AWS, Azure, and/or GCP), containerization, and orchestration (Docker, Kubernetes).
Demonstrated track record of setting technical direction and driving org-wide technical initiatives across multiple teams.
Preferred
Bachelor’s degree or higher in Computer Science, Machine Learning, or a related field.
Sufficient familiarity with Azure Machine Learning components, Databricks processing and serverless environments, and ML Frameworks to support strategic decision making
Demonstrable history of leading and sustaining build out of critical cross-team systems
Experience implementing security at scale including role-based access control, multi-factor authentication, network security best practices, and compliance monitoring.
Experience optimizing large model training and inference (including LLM serving) for performance and cost.
#LI-AJ1
#LI-remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $179,000-$224 000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Team Summary
This team will serve as the product owner for the machine learning platform capabilities within PointClickCare, working closely with other engineering teams across the organization to identify, build and support traditional machine learning (ML) and hybrid ML/LLMsolutions. This centralized team with deep specialization will closely integrate with key horizontal partners to ensure delivery of safe, scalable, and high-impact AI products.
Job Summary
The Principal AI Machine Learning Platform Engineer will set the technical vision and strategy for the machine learning platform that powers ML and generative AI development across PointClickCare, partnering with Product and Engineering leadership to align that direction with product and business goals. As the technical authority for the ML platform, the Principal Engineer will define the reference architectures, standards, and roadmap for the pipelines, tooling, and infrastructure used for model training, deployment, serving, and monitoring, and will provide technical leadership and mentorship to raise the engineering bar for ML systems company-wide.
Key Responsibilities
Partner with product and engineering leadership to translate business and product objectives into a multi-quarter technical strategy and roadmap for the ML platform.
Define the reference architectures and standards for scalable data and ML pipelines spanning model training, evaluation, deployment, and serving that engineering teams across the organization build upon.
Set the direction and best practices for MLOps across the company — including CI/CD for models, model registry, feature stores, and experiment tracking — and drive build-vs-buy decisions for core platform components.
Establish the practices and architecture for reliability, observability, and performance of ML systems in production, including monitoring, alerting, and automated remediation.
Establish the security architecture for the ML platform, including authentication, role-based access control, audit logging, and compliance monitoring, and ensure adoption across teams.
Define secure, cost-efficient integration and infrastructure patterns for connecting the platform with existing systems, APIs, and data sources at scale.
Provide technical leadership and mentorship across engineering teams, guiding senior engineers and influencing the org-wide technical roadmap for ML infrastructure.
Qualifications & Skills
Expert level in Python and Java with strong software engineering fundamentals.
Deep experience designing and building ML platforms and ML Ops workflows at scale, familiarity with tools such as MLFlow, Kubeflow, Ray, and model-serving frameworks or equivalents.
Extensive experience with cloud platforms (AWS, Azure, and/or GCP), containerization, and orchestration (Docker, Kubernetes).
Demonstrated track record of setting technical direction and driving org-wide technical initiatives across multiple teams.
Preferred
Bachelor’s degree or higher in Computer Science, Machine Learning, or a related field.
Sufficient familiarity with Azure Machine Learning components, Databricks processing and serverless environments, and ML Frameworks to support strategic decision making
Demonstrable history of leading and sustaining build out of critical cross-team systems
Experience implementing security at scale including role-based access control, multi-factor authentication, network security best practices, and compliance monitoring.
Experience optimizing large model training and inference (including LLM serving) for performance and cost.
#LI-AJ1
#LI-remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $158,000-$198, 000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.
Location: Greenwich, Connecticut, United States
About the Role
iCapital is seeking a Vice President or Senior Vice President to lead Pricing Strategy and support one of iCapital's most important strategic functions. This role sits at the center of key business decisions, partnering closely with senior executive leadership to develop pricing strategies that drive growth, profitability, and long-term enterprise value. This role will help shape pricing frameworks, evaluate client and product opportunities, assess competitive dynamics, and develop data-driven recommendations that balance commercial objectives with sustainable economics. Operating at the intersection of strategy, finance, analytics, and business development, this role offers significant executive visibility and the opportunity to influence firm-wide commercial strategy across products, channels, and geographies.
Responsibilities
Lead the firm's Pricing Committee, including agenda development, analysis, governance, recommendations, and follow-up actions.
Partner directly with executive leadership on strategic pricing decisions, commercial opportunities, and business growth initiatives.
Work with the Business Development, Relationship Management, Distribution, and Product teams to structure and price new business opportunities and strategic client engagements.
Build and lead a pricing strategy team responsible for reviewing client-specific requests, conducting analyses, and supporting commercial decision-making.
Design and enhance pricing frameworks that support product positioning, value-based pricing, and long-term competitive differentiation.
Own and maintain the Global Standard Pricing Compendium, ensuring pricing frameworks remain current, scalable, and consistently applied.
Build and maintain pricing precedents, historical decisions, and supporting documentation to improve consistency and decision quality.
Draft, implement, and maintain pricing policies, governance standards, and control procedures.
Develop pricing analyses, dashboards, and reporting on pricing trends, fee realization, take rates, margin performance, and business mix evolution.
Conduct market, competitor, and industry research to evaluate pricing trends, fee compression risks, and emerging commercial strategies.
Partner closely with Strategic Finance teams to model revenue opportunities, cost structures, profitability, and return on investment for pricing decisions.
Develop best-in-class disclosures and client-facing language describing iCapital's pricing methodologies, value proposition, and commercial arrangements.
Qualifications
9 - 15 years of experience in pricing strategy, management consulting, strategic finance, investment banking, private equity, corporate strategy, or other analytical and commercial leadership roles
Experience developing pricing strategies, commercial frameworks, revenue optimization initiatives, or profitability analyses within financial services, fintech, asset management, or related industries
Exceptional analytical capabilities, including financial modeling, business case development, pricing analytics, and quantitative decision support.
Demonstrated ability to influence senior executives and effectively communicate complex analyses to C-suite audiences and synthesizing large amounts of data into actionable recommendations and executive-ready presentations
Strong commercial judgment with the ability to balance revenue growth, profitability, client needs, and competitive positioning
Experience working cross-functionally with finance, sales, product, operations, legal, and executive leadership teams
Track record of building processes, governance frameworks, and scalable operating models in evolving organizations
Strong written and verbal communication skills with the ability to develop executive materials, committee presentations, policies, and client-facing content
Highly organized with exceptional attention to detail and the ability to manage multiple strategic initiatives simultaneously
Previous experience leading teams and developing talent is preferred
Advanced proficiency in Excel and PowerPoint; experience with pricing analytics, business intelligence, and financial planning tools are a plus
Benefits
The base salary range for this role is $160,000 to $240,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: New York, New York, United States
About the Role
iCapital is seeking a Vice President or Senior Vice President to lead Pricing Strategy and support one of iCapital's most important strategic functions. This role sits at the center of key business decisions, partnering closely with senior executive leadership to develop pricing strategies that drive growth, profitability, and long-term enterprise value. This role will help shape pricing frameworks, evaluate client and product opportunities, assess competitive dynamics, and develop data-driven recommendations that balance commercial objectives with sustainable economics. Operating at the intersection of strategy, finance, analytics, and business development, this role offers significant executive visibility and the opportunity to influence firm-wide commercial strategy across products, channels, and geographies.
Responsibilities
Lead the firm's Pricing Committee, including agenda development, analysis, governance, recommendations, and follow-up actions.
Partner directly with executive leadership on strategic pricing decisions, commercial opportunities, and business growth initiatives.
Work with the Business Development, Relationship Management, Distribution, and Product teams to structure and price new business opportunities and strategic client engagements.
Build and lead a pricing strategy team responsible for reviewing client-specific requests, conducting analyses, and supporting commercial decision-making.
Design and enhance pricing frameworks that support product positioning, value-based pricing, and long-term competitive differentiation.
Own and maintain the Global Standard Pricing Compendium, ensuring pricing frameworks remain current, scalable, and consistently applied.
Build and maintain pricing precedents, historical decisions, and supporting documentation to improve consistency and decision quality.
Draft, implement, and maintain pricing policies, governance standards, and control procedures.
Develop pricing analyses, dashboards, and reporting on pricing trends, fee realization, take rates, margin performance, and business mix evolution.
Conduct market, competitor, and industry research to evaluate pricing trends, fee compression risks, and emerging commercial strategies.
Partner closely with Strategic Finance teams to model revenue opportunities, cost structures, profitability, and return on investment for pricing decisions.
Develop best-in-class disclosures and client-facing language describing iCapital's pricing methodologies, value proposition, and commercial arrangements.
Qualifications
9 - 15 years of experience in pricing strategy, management consulting, strategic finance, investment banking, private equity, corporate strategy, or other analytical and commercial leadership roles
Experience developing pricing strategies, commercial frameworks, revenue optimization initiatives, or profitability analyses within financial services, fintech, asset management, or related industries
Exceptional analytical capabilities, including financial modeling, business case development, pricing analytics, and quantitative decision support.
Demonstrated ability to influence senior executives and effectively communicate complex analyses to C-suite audiences and synthesizing large amounts of data into actionable recommendations and executive-ready presentations
Strong commercial judgment with the ability to balance revenue growth, profitability, client needs, and competitive positioning
Experience working cross-functionally with finance, sales, product, operations, legal, and executive leadership teams
Track record of building processes, governance frameworks, and scalable operating models in evolving organizations
Strong written and verbal communication skills with the ability to develop executive materials, committee presentations, policies, and client-facing content
Highly organized with exceptional attention to detail and the ability to manage multiple strategic initiatives simultaneously
Previous experience leading teams and developing talent is preferred
Advanced proficiency in Excel and PowerPoint; experience with pricing analytics, business intelligence, and financial planning tools are a plus
Benefits
The base salary range for this role is $160,000 to $240,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: United Kingdom; Ireland, United Kingdom
The Company
Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic.
Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing.
The Role
You’ll ensure waste plastic materials meet the quality standards our customers rely on. This is a hands-on, field-based role where you’ll:
Inspect materials at supplier sites and during loadings.
Collect samples, perform tests, and analyse results.
Identify risks, contamination, and quality issues.
Work closely with commercial teams to protect customer outcomes.
Travel 3–4 days per week and manage your own schedule.
Requirements
Knowledge (Education & Related Experience)
At least 5 years of experience in Quality Assurance, Quality Control, Quality Inspector, Procurement, Inspection, or similar.
At least 3 years of experience working in the field.
Driving license required and able to travel overnight.
Skills & Abilities
Multilingual (fluent English is a requirement).
Able to use logic and reasoning to appraise situations.
Able to anticipate opportunities and risks.
Able to build rapport quickly with colleagues and customers.
Able to negotiate effectively with customers to maximise margins.
Able to effectively collaborate with colleagues to achieve results.
Able to manage and respond quickly to changing/competing priorities .
Highly organized, able to independently plan own time.
Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding).
Able to present and clearly communicate information in speaking and writing.
Able to ensure tasks are completed on time and to a high-standard.
Able to use Excel, Outlook, Word and other MS Office products with high level of proficiency.
Able to undertake effective research.
You’ll Be Great If You Are:
Hands-on and comfortable working in the field.
Curious, investigative, and detail-oriented.
Confident having tough conversations on quality.
Organized and able to manage your own time.
Driven to learn and grow in a fast-paced environment.
Benefits
Learn plastic recycling from the ground up.
Extensive technical training (lab + field testing).
Real career progression into commercial, technical, or training paths.
Work in a growth industry with global exposure.
High autonomy and responsibility from day one.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Tabuk, Saudi Arabia
We are seeking a
Hospitality & Retail Services Specialist
to lead and coordinate retail leasing, tenant management, retail development, and hospitality-related services across the KAUST Campus and Thuwal Corniche areas.
The role will be responsible for developing retail strategies, identifying and negotiating with prospective tenants, managing lease agreements, overseeing retailer onboarding and compliance, and coordinating retail development projects from feasibility and design through construction, commissioning, and lease-up.
The position will also support hospitality and catering services, ensuring high standards of
customer experience, food safety, hygiene, HSE, operational compliance, and service quality
.
Key Responsibilities
Develop and implement retail leasing and commercial strategies aligned with community requirements, market trends, and financial objectives.
Identify, evaluate, negotiate, and secure suitable retail tenants, including obtaining lease commitments and Letters of Intent (LOIs).
Prepare, negotiate, administer, and monitor commercial lease agreements and service contracts.
Conduct market benchmarking, financial analysis, budgeting, and lease economics to support revenue and commercial objectives.
Manage the complete retailer lifecycle, including onboarding, operational readiness, inspections, compliance monitoring, performance reviews, and exit/clearance.
Develop and maintain retail inspection, compliance, HSE, hygiene, and service quality programs.
Manage retail development projects from concept, feasibility, programming, design, permitting, and construction through commissioning and lease-up.
Coordinate with internal departments, retailers, catering providers, contractors, and other stakeholders to ensure smooth retail and hospitality operations.
Oversee operational, budgetary, and financial activities related to food and non-food retail outlets and associated facilities.
Coordinate catering services for business functions, community events, and private occasions.
Ensure compliance with food safety, hygiene, HSE, quality, and applicable regulatory requirements.
Develop and improve retail operational policies, procedures, systems, dashboards, and reporting processes.
Monitor customer feedback and complaints and implement initiatives to improve customer and community experience.
Maintain strong relationships with retail tenants, service providers, catering operators, and internal stakeholders.
Provide strategic recommendations to management regarding retail planning, business opportunities, risk management, revenue generation, and service improvement.
Ensure relevant Hospitality and Retail websites, systems, dashboards, and information are accurate and up to date.
Requirements
Education
Bachelor's degree in Business, Property Management, Marketing, Hospitality Management, or a related discipline.
Equivalent relevant professional experience may also be considered.
5 years of progressive experience in one or more of the following:
Retail Management
Commercial Property Leasing
Hospitality Services Management
Retail Development
Tenant/Property Management
Proven experience in commercial lease negotiation and administration.
Experience managing tenant relationships and retailer onboarding.
Experience in retail development projects, preferably covering feasibility, design, construction, permitting, and commissioning.
Experience with financial analysis, budgeting, lease economics, and commercial strategy.
Experience coordinating multiple stakeholders and projects within deadlines and budgets.
Technical & Professional Skills
Strong knowledge of retail leasing, commercial contracts, tenant management, and retail operations.
Good understanding of financial modelling, budgeting, revenue management, and lease economics.
Knowledge of hospitality operations, food safety, hygiene, HSE, and service quality standards.
Strong project management and stakeholder coordination skills.
Location: Denver, Colorado, USA
Our Story
At thinkcell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence.
What You Will Do
thinkcell is hiring a Customer Success Manager for our North America Account Management team in Denver. This is a new, program-building role focused on creating deeper engagement across roughly 20 of our largest customers, each with thousands of thinkcell users. You will build user communities and champion networks within those organizations, establish and maintain executive relationships, and expand the breadth of teams we reach. You will work in close partnership with the Account Manager who retains full commercial ownership of each account—you build the engagement and relationships that help create future commercial opportunities.
This is not a quota-carrying or account ownership role. You will not own renewals, revenue targets, or a book of business; your success will be measured by the strength of the customer programs you build, including active communities, developed champions, executive access, and broader engagement across each organization. You will be part of the North America Account Management team and collaborate closely with Customer Enablement and Solution Consulting in a tech-driven, startup-style environment backed by an established product.
Key Responsibilities
Stand up user communities inside assigned accounts: user groups, internal champion networks, practice-area forums
Find power users and develop them into champions through content, recognition, early access, and a direct line to our product team
Run the recurring programming that keeps a community alive between renewal cycles, from roundtables and showcases to office hours and onsite events
Map the executive landscape in each account and maintain the relationship plan with the Account Manager
Broker executive conversations: connect thinkcell leadership to the right customer executives and help orchestrate those meetings
Take us beyond the primary contact: map departments, find teams not yet using thinkcell, and open doors the Account Manager then works commercially
Track engagement depth per account and flag where we're single-threaded
Coordinate onsite engagements, workshops, and training programs with Customer Enablement and Solution Consulting
Keep stakeholder maps, engagement plans, and activity current in Salesforce
Your Profile
You have built customer programs: a user community, a customer advisory board, a champion program, or an executive engagement program.
6+ years of experience in customer marketing, customer advocacy, strategic customer success, or field engagement, ideally at an enterprise software company.
Bachelors degree
Proven ability to create outcomes in accounts you do not own: you influence and orchestrate, working through account owners rather than around them.
Strong executive presence, with the ability to build credibility with senior customer stakeholders and set up conversations for others to lead.
Strong program management skills, with the ability to run parallel workstreams across roughly 20 accounts without dropping threads.
Excellent presentation, facilitation, and written communication skills in both virtual and in-person settings.
Comfortable using go-to-market tools such as Salesforce and Gong.
Willingness to travel periodically for onsite customer engagements, workshops, and executive meetings.
Appreciation of our product and a willingness to develop a strong understanding of thinkcell's capabilities and customer use cases. Previous experience with thinkcell is a plus.
Based in Denver with the ability to work on-site at least three days per week, Tuesday through Thursday.
Proficiency in Microsoft Office, particularly PowerPoint.
We believe in a human hiring process, every application is personally reviewed.
Our Values
As part of our team, you will embody and help shape the following principles that define us:
Forward Thinking:
We embrace change and challenge the status quo.
Ownership:
We take pride in our work and learn from our mistakes.
Customer First:
We prioritize delivering lasting value.
Unified Team:
We foster collaboration, respect, and integrity.
Strive for Excellence:
We set ambitious goals and pursue quality.
Why is thinkcell the right place for you?
We empower over 1.3 million users across 35,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Denver, Boston, London, Tokyo, and Dubai, we’re a diverse team of over 220 people, committed to innovation and excellence.
thinkcell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!
Join Our Journey
We encourage you to apply even if you don’t meet every requirement. At thinkcell, we celebrate diversity because it drives creativity and excellence. We welcome individuals from all backgrounds who are passionate about making a real impact.
Joining us means more than just a job – it’s an opportunity to be part of an inclusive, innovative, and supportive team that values collaboration and growth. Together, we can push boundaries and achieve great things.
Compensation: thinkcell believes the value of pay transparency contributes towards an honest and supportive culture. For this role, we anticipate paying an OTE of $130-$155k per year. The actual amount to be offered to the successful candidate will be dependent upon the key aspects of each case, which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any thinkcell variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. thinkcell provides comprehensive benefits package including medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements).
At thinkcell, we value diversity. Thinkcell is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.
#LI-Hybrid #CustomerSuccess
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
There are close to a billion knowledge workers in the world, and only a small fraction of them have discovered what it feels like to work alongside AI that actually raises their game. Getting the rest of the way there isn't a single campaign or launch — it's an integrated marketing and growth motion: the right story, reaching the right persona, backed by activation and campaign work that turns a first try into habitual use. That's what this role owns.
We're looking for a Product Marketing Lead to own the GTM Strategy and integrated growth motion that makes Claude for Knowledge Work — chat, Cowork, Claude for Office, Tag and more — the default AI collaborator for knowledge workers.
You'll define the Marketing & growth strategy by segment for our core knowledge-work products, and coordinate the work streams that acquire and activate both users and accounts and drive their success. This role provides direction, coordination, and fuel across Demand Generation, Growth, Brand, Events, Campaigns, Field Marketing, and Success.
This is a GTM-oriented product marketer: deep in messaging and product truth, expressed through narrative content, campaigns, activation programs, and community. You'll build and run programs personally from day one, backed by many internal teams.
If you've owned an awareness-to-success marketing motions end to end for a product line, know how to turn product truth into content and campaigns that land with various segments and personas, and want to build the motion that gets millions of knowledge workers to change how they work, this role is for you.
Key responsibilities
Define the Marketing and growth strategy, segment by segment.
Build a marketing plan per priority segment or function, prioritizing where to lead first and what to deliberately not do yet.
Set the content direction for Claude for Knowledge Work.
Shape flagship narrative content based on the plan and campaign needs, building on the messaging and launch foundations owned by Core PMM.
Turn activation into a flywheel inside enterprise accounts.
Identify and activate champions, coordinate workshops and webinars, and run lifecycle programs for various personas inside top accounts, inspiring knowledge workers to raise their ambitions and deliver more impact with Claude.
Own the flagship acquisition and activation campaigns.
Define and run the "Hand off your tasks to Claude" integrated programs, choosing channels and activations that fit the audience.
Inform the digital, social, and field motions.
Shape the Knowledge Work digital, social, and influencer motion — ops, finance, legal, marketing, and productivity creators — and our social presence in this space.
Coordinate without owning.
Provide direction, coordination, and fuel across Demand Generation, Growth, Brand, Events, Campaigns, Field Marketing, and Success, so the growth motion moves as one program without duplicating any team's mandate.
Build and ship the work yourself.
Operate as an individual contributor in year one — write the plans, build the campaigns, and ship the content directly, with room to grow a team as the motion matures.
Report on what the motion is actually driving.
Track and share progress against awareness and preference, growth (WAUs and enterprise account depth), revenue contribution, and campaign efficiency.
Minimum qualifications
Have experience creating marketing programs for functional personas, whether users or buyers (e.g., Operations, Finance, Legal, Sales)
Excel at cross-functional collaboration, with a track record of driving work through influence across Demand Generation, Growth, Brand, Events, Campaigns, Field Marketing, and Success, without direct authority over any of them
Possess strong storytelling and content instincts, with a track record of flagship narrative content such as executive series or customer story programs
Demonstrate grit and leadership, with a track record of driving results in ambitious, high-scale, high-velocity environments
Are comfortable operating autonomously as an IC in year one, building and shipping plans, campaigns, and content directly rather than through a team
Preferred qualifications
10+ years of growth and product marketing and/or demand gen experience for portfolio or product-line scope
Experience marketing a productivity, collaboration, or AI-powered enterprise product to knowledge workers, as distinct from developers
A background running community, influencer, or creator programs for a B2B audience
Experience building unaided awareness and preference for a specific product name or term within a category where the parent brand already has strong general awareness — building a name, not a category, from scratch
Experience reading and responding to competitive dynamics in a fast-moving market
Role-specific policy:
For this role, we expect all staff to be able to work from our San Francisco or New York office at least 2 days a week. We encourage you to apply even if you might need some flexibility for an interim period of time for relocation.
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$400,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - US
About the Job:
Software powers the world, and LaunchDarkly empowers teams to deliver and control it safely. As a
Senior Backend Engineer
on the
Billing
team, you will own the systems that turn every plan, price, entitlement, and usage limit into revenue — checkout, subscription and entitlement APIs, usage metering, and the integrations to our billing, CRM, and finance systems. When billing is wrong, customers get the wrong product and we invoice the wrong amount. Correctness here is a commitment to our customers, not a nice-to-have.
You and your team will drive the modernization of our billing platform. Technologies include Go, TypeScript, Postgres, AWS, and Terraform. Exact tool match matters far less than deep backend judgment and a track record of safely changing systems that are not allowed to be wrong.
Responsibilities:
Design and build the systems that define our plans, pricing, entitlements, and limits, and expose them through our API.
Decompose billing from our monolith into services that are correct, testable, and independently deployable.
Own correctness end to end — usage metering, reconciliation, and the invoices and usage data customers see.
Operate what you build: SLOs, alerting, on-call, and fixing root causes rather than repeating mitigations.
Qualifications:
6+ years of professional software-engineering experience, with significant work on complex backend applications.
Experience decomposing a monolith
A track record on systems where correctness is non-negotiable, and the habits that come with it: idempotency, reconciliation, reversible migrations, and safe cutovers.
Proficiency in at least one backend language (Go, Rust, Python, etc.) and familiarity with cloud infrastructure (AWS or equivalent), plus strong production ownership including on-call.
Bonus
Billing, payments, or metering systems, or usage-based pricing.
Modeling entitlements, quotas, or multi-tenant limits.
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $191,800 - $263,670**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago -
$172,600 - $237,270**
Zone 3:
All other US locations -
$
163,000 - $224,070
**
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: New York; Maryland; Massachusetts; Virginia; Connecticut; Georgia; Pennsylvania; New Hampshire
Workplace: Remote
Chainalysis is the blockchain data platform. We provide data, software, services, and research to government agencies, financial institutions, cybersecurity companies, and more to help detect and prevent cryptocurrency crime and ensure compliance. Backed by top-tier investors, we are building the foundational data infrastructure for the future of finance.
The Finance and Strategy team at Chainalysis are strategic financial advisors to our leadership team and the Company. We strive to grow our processes, operations, and team to meet the rapidly expanding needs of the business. We seek to match the pace of innovation of the business and to deliver real time and meaningful insights to decision makers.
We are looking for a Senior Manager of Strategic Finance to join our Finance team at a critical inflection point in the company's growth. Reporting directly to the VP Head of Finance, you will be a key thought partner to senior leadership — supporting our long-term financial model, evaluating growth opportunities, driving capital allocation decisions, creating comprehensive pricing analyses, and building the analytical frameworks that guide how we invest across the business. The position blends rigorous analytics with clear executive communication and strong stakeholder management. It is a high-visibility, high-impact individual contributor role. You will work closely with the CFO, Finance leadership, and leadership throughout the Company on our most consequential strategic decisions.
In this role, you will:
Lead valuation work and TAM analyses and market research. Drive overall market analyses and competitive intelligence analyses
- Analyze current pricing and packaging models. Develop a deep understanding of market pricing trends related to AI and consumption. Learn the nuances of our public and private sectors, geographies, products, segments, etc. in and influence our pricing strategy
- Enhance and own the company's long-range financial model. Understand key business and industry drivers to build dynamic models that allow leadership to rapidly evaluate the financial impact of strategic decisions. Lead sensitivity analysis around macro factors relevant to the blockchain/crypto industry
- Scale the model and build it into our planning tool
- Create sophisticated financial models, and drive scenario analyses that inform major capital allocation decisions, including M&A, partnerships, and new market entry.
- Synthesize scenario outputs into clear, executive-ready narratives and recommendations
- Track post-investment performance against underwriting assumptions and surface learnings back into the planning process
- Serve as a trusted advisor to senior leadership on high-stakes questions. Understand the long-term impact of near-term decisions in order to make recommendations to leadership and the executive team
- Be operationally savvy. Understand the operational impacts of strategic work, and partner with the business to ensure suggestions are operationally feasible. Assist with the implementation of operational changes resulting from strategic decisions
What you need:
- 6–9 years of experience in investment banking, private equity, corporate finance, FP&A, or a similar analytical role
- Strong executive presentation skills - an ability to clearly and succinctly present complex topics to a C-level audience. Possess an investor mindset; ability to synthesize complex business dynamics into clear investment theses and risk-adjusted recommendations
- Strong business intuition — you connect financial outcomes to operational drivers and can tell the story behind the numbers
- Comfortable operating with ambiguity and making high-quality decisions with incomplete information
- Entrepreneurial orientation: eager to define and develop the strategic finance function, not just execute within it
- Excellent financial modeling skills, including the ability to work with large data sets in both Excel and Google Sheets
- Experience working at a SaaS, data, or technology company preferred. Familiarity with the blockchain, crypto, or Web3 industry is a strong plus but not required
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
As a member of Ramp's Risk Strategy & Operations team, you will leverage data to develop and optimize credit strategies.
Credit is one of Ramp's most consequential products. Every policy change affects how customers can grow their usage, and how responsibly Ramp scales up while managing risk. Credit Risk Strategy owns these tradeoffs end to end.
In this role, you will own or help build strategy across credit risk areas like credit limits, payment speed, and collections. You'll take ambiguous problems, get to the data, prototype the solution, and push the change with Product, Engineering, Data Science, Risk Operations, Finance, Customer Experience, and Compliance.
AI fluency is required. We use AI as a core pillar of our risk management stack, and you will be prototyping and managing related Agents and tools. You should already be using tools like Claude Code, Codex, or similar AI tools to write code, explore data, prototype apps, automate workflows, and check your own work. You do not need to be a software engineer, but you do need to use AI to ship something runnable or inspectable enough to test, improve, and hand off.
We are looking for builders with high agency and high urgency: people who prototype the workflow, not just write the recommendation for someone else to build.
What You'll Do
- Own credit risk strategy for areas like model prototyping, credit limits, payment speed, collections, etc.
- Use SQL, quantitative reasoning, and credit risk judgment to investigate patterns, size opportunities, define policy changes, and pressure-test recommendations.
- Build the first useful version when the workflow does not exist: a tool, app, dashboard, agent, notebook, QA loop, monitor, or decisioning process.
- Use AI tools every day to move faster on research, analysis, coding, synthesis, writing, verification, and follow-through.
- Build AI into credit risk workflows: feature exploration, policy monitoring, case review, exception handling, decision support, documentation, and human-in-the-loop QA.
- Investigate new data sources and model features; evaluate signal quality, coverage, failure modes, and how they would change credit decisions.
- Make ambiguous credit risk decisions within your surface area, balancing loss, customer experience, operational burden, growth, compliance, and risk-adjusted returns.
- Partner with Product, Engineering, Design, to execute and build the risk management infrastructure
What You Need
- Minimum 2 years of experience in credit risk management or quantitative strategy role
- Minimum 2 years of experience using SQL or Python for data retrieval and manipulations
- AI fluency you can demonstrate live: name the tools, show an artifact, explain a recent failure mode, and walk through how you verified the output before using it in a credit risk decision.
- Ownership in ambiguity: you define the question, get the data, make the call, communicate the tradeoffs, and drive follow-through without waiting for perfectly scoped work.
- Strong communication: you can compress a complex credit risk decision into a clear narrative that leadership and cross-functional partners can act on.
Nice-to-Haves
- Previous experience building credit risk in similar Card or expense management products
- Previous experience in high-growth startups or environments where the operating model changed quickly.
- Previous experience with Operations teams
Compensation
We are open to hiring at multiple levels for this role (Analyst, Associate, or Senior Associate). Level is determined during the interview process.
The expected base salary ranges are:
- Analyst: $108,000 to $148,000
- Associate: $140,000 to $192,000
- Senior Associate: $160,000 to $200,000
These ranges reflect base salary for New York City and do not include equity or benefits, both of which this role is eligible for.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Maputo
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
GiveDirectly Mozambique is growing – delivering large lump sum transfers at scale, developing tech-enabled delivery models, and building the operational infrastructure needed to support a significantly larger program. We're looking for an Operations Lead to strengthen the support systems and staff to operate with excellence at scale. This role will lead procurement, logistics, HR, and administrative functions end-to-end, working closely with the Country Director and collaborating with Programs, Finance, Internal Audit and Safeguarding teams.
The ideal candidate combines strong operational expertise – particularly in procurement, logistics, and HR – with the leadership skills to build and mentor a growing team. You thrive in a fast-paced, non-hierarchical environment, are comfortable making decisions with limited precedent, and bring a bias toward action and practical problem-solving.
Reports to:
Country Director
Level:
Senior Manager
Travel requirement:
Regular travel within Mozambique to field offices and program sites. Must be able to travel 1-2 times per year internationally for team retreats.
What you'll do
Build and lead the Mozambique operations team
Lead the GD Moz Operations team, including procurement, logistics, administration, and HR functions.
Provide line management to the Office & Procurement Manager and Human Resources Manager, while supporting them to build high-performing, appropriately specialised teams.
Create clear roles, responsibilities, and standard operating procedures that enable the team to operate independently and at a high standard.
Build the team's capacity over time, driving best practice and coaching managers to develop operations management excellence.
Contribute to cost-effective systems for scale
Help design and build systems and processes capable of supporting a larger program, identifying future needs (e.g. strategic partnerships, team capacity, technology solutions).
Drive measurable improvements in back-office processes, running regular analyses on speed, cost, resilience and controls.
Identify and implement opportunities to use AI and other digital solutions to improve the scalability of operations.
Leadership to procurement, logistics and administration
Oversee Procurement & Administration function through the Office & Procurement Manager, identifying bottlenecks and improving systems.
Develop and support implementation of a procurement strategy to ensure an efficient, responsive, high-quality, and resilient supply of goods and services.
Lead logistics and fleet management, ensuring efficient and reliable transport and distribution across Mozambique's operations.
Oversee budgeting and procurement planning to ensure needs are forecast and operations run smoothly.
Use data to conduct analyses to identify opportunities to improve procurement and logistics efficiency and value for money.
Support compliance and risk management
Proactively identify and mitigate operational risks, maintaining a risk register and putting mitigations in place.
Ensure operations meet GiveDirectly's global policy standards and local regulatory requirements, adapting for the Mozambique context.
Work with GiveDirectly's Corporate Audit function to support internal audits and build systems for a strong control environment across assets, inventory, fleet, procurement and office security.
Closely collaborate with Finance teams for timely, efficient payment processes, facilitate external audits, and ensure compliance.
Oversee HR
Oversee HR function through the HR Manager, identifying bottlenecks and improving systems.
Support the Country Director in implementing and iterating on GiveDirectly Mozambique's people strategy to scale the team while building talent density.
Support the HR team to deliver initiatives that strengthen team culture and reinforce GiveDirectly's values as the organisation scales.
Drive best practice across recruitment, learning and development, performance management, and HR operations.
What you'll bring
Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
Significant experience (6+ years) in operations management, with strong expertise in procurement and logistics.
A track record of strengthening operational functions – taking systems from ad hoc toward structured, compliant, and scalable.
Strong financial and budget management skills, with experience managing operational budgets and driving cost-effectiveness.
Experience managing and developing teams, including recruiting and mentoring staff.
Experience overseeing or working closely with HR functions (recruitment, performance management, learning and development, culture building).
Comfort in a fast-paced and changing environment that involves a degree of ambiguity and requires figuring things out with limited precedent.
Highly analytical with a strong attention to detail and a bias toward data-driven decision-making.
Familiarity with INGO standards, donor compliance frameworks, internal controls, and audit processes.
Strong cross-cultural communication skills and experience working effectively in matrixed organisations.
Experience and aptitude leveraging new technologies and AI to advance operational effectiveness. Comfort with an agile and iterative approach.
Knowledge of Mozambique's regulatory environment for NGO operations, procurement, and employment law is an advantage.
Language Requirement: English fluency required; Portuguese fluency is a plus.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are looking for an M&A Tax Director to join our Tax Team at Anthropic. As the company pursues an active and growing pipeline of acquisitions, acqui-hires, data center investments, joint ventures and other strategic transactions, this role will be a core member of our transactions tax function, working closely with our M&A Tax Lead. You will support and lead tax workstreams across the deal lifecycle, from initial evaluation through post-closing integration, and serve as a trusted resource for our Corporate Development, Legal, and Finance teams. Beyond transactions, this role will support a wide range of strategic and operational tax matters. This is a high-impact role with significant ownership and a front-row seat to some of the most consequential transactions and tax planning work happening in AI today. If you're excited to help build a function from the ground up at a company working on one of the most important challenges of our time, we'd love to hear from you.
Key responsibilities
Lead and manage tax workstreams for acquisitions, mergers, acqui-hires, asset and stock purchases, corporate reorganizations, financing transactions, and minority investments, including tax due diligence, risk identification and quantification, and deal structuring analysis
Partner with Corporate Development on deal pipeline evaluation, providing early-stage tax input to inform go/no-go decisions and deal economics
Draft and review tax provisions in transaction documents, including purchase agreements, merger agreements, and ancillary deal documents
Support post-acquisition tax integration planning, including entity rationalization, intercompany restructuring, and tax attribute analysis
Advise on tax considerations for data center investments, build-to-suit arrangements, leases, and related infrastructure transactions, and coordinate with relevant team members on incentives, credits, and indirect tax matters
Advise on the tax structuring of joint ventures, strategic partnerships, and REIT-related investment structures, including real estate and data center joint venture arrangements
Help build and maintain transactions tax playbooks, due diligence checklists, and internal processes
Coordinate with the tax compliance and provision teams to ensure clean handoff of closed transactions, including documentation of structure, elections, tax attributes, and reporting positions
Prepare technical tax memoranda documenting transactions, material tax positions, and risk assessments to support internal sign-off, financial statement audit, and tax return filing positions
Minimum qualifications
JD or CPA
M&A and transactional tax experience gained at a large law firm, Big 4 M&A tax practice, or in-house transactions tax team
Strong technical expertise in federal and state tax rules governing corporate transactions, including Section 338, Section 368 reorganizations, and asset and stock acquisitions
Experience running tax due diligence workstreams and quantifying tax exposures in transaction contexts
Experience drafting and negotiating tax provisions in M&A transaction documents
Experience supporting post-acquisition integration from a tax perspective, including entity rationalization and intercompany restructuring
Preferred qualifications
7-10 years of tax experience, with significant M&A and transactional tax exposure
LL.M. in Taxation or MST
Experience providing general tax advisory support, including advising on commercial contracts, operational matters, and cross-functional tax questions
Experience with joint ventures, partnerships, minority investments, revenue-sharing arrangements and financing transactions
Experience with REITs, including REIT qualification and tax considerations for REIT joint ventures and real estate investment structures
Experience with data center acquisitions, infrastructure transactions, or real estate tax considerations
Tax experience at a high-growth technology company
Knowledge of state and local tax (SALT) implications of transactions
Experience with equity compensation tax issues in the context of acquisitions and acqui-hires
Exposure to international tax aspects of cross-border acquisitions
Exceptional communication skills, with the ability to translate complex tax issues into clear, actionable guidance for Legal, Finance, and Corporate Development partners
Comfort with ambiguity and a willingness to help build processes from scratch in fast-paced environments
Passion for Anthropic's mission to build safe, transformative AI systems
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$230,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
ОфисUK, London
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