Location: Amsterdam, Netherlands
Are you comfortable navigating complex software systems, working with coding agents, and defining what makes developer tools actually useful? Do you want to shape how developers and AI work together inside IDEs?
About JetBrains
We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.
What you’ll do
Agentic development is changing how software gets built. Developers no longer just chat with AI – they delegate tasks, run parallel agent sessions, and steer autonomous changes. As agents take on more work, reviewing and owning the output is becoming the hardest part of the process.
JetBrains Air is our open system for agentic development. It brings tools like Codex, GitHub Copilot, Claude Agent, Gemini, and Junie directly into JetBrains IDEs, providing an agentic-first user experience.
We are looking for a Senior Product Manager to lead key areas of Air. You’ll take ownership of high-impact workflows, work closely with cross-functional teams (including software engineers, designers, ML researchers, analysts, DevRel, and product marketing), and turn technical complexity into clear product direction.
Day to day, you will:
Take end-to-end ownership of key parts of Air in JetBrains IDEs, driving work from problem framing and discovery to delivery, adoption, and iteration.
Define and refine core agentic workflows, including task delegation, session monitoring, steering, and code review.
Model complex user flows, system states, permissions, and integration schemes to guide engineering and design decisions.
Maintain a transparent roadmap that balances quick improvements with long-term strategic investments.
Define telemetry, design experiments, analyze product data, and make evidence-based roadmap decisions.
Study how developers interact with leading AI agents and tools to inform product priorities.
Engage with the Agent Client Protocol (ACP) ecosystem and collaborate with partners building on it.
Partner with enterprise sales and support teams to address governance, privacy, and control requirements.
What you’ll bring
A systems-thinking mindset that easily breaks down complex architectures, workflows, and dependencies.
A data-driven approach to product decisions, including hands-on experience querying and analyzing telemetry.
Active personal experience using coding agents and clear perspectives on where current AI tools succeed and fail.
Strong product intuition for complex technical user experiences and developer workflows.
Clear, concise, and collaborative communication skills with the ability to explain complex technical concepts simply and build alignment across diverse groups of stakeholders.
Comfort navigating fast-changing technical landscapes with high ambiguity.
What you’ll need
Proven experience shipping end-user products as a product manager or in a similar role.
Strong technical grounding in software development workflows, including IDEs, git, code review, CI/CD, and package management.
A hands-on technical background sufficient to collaborate closely with software and ML engineers.
An understanding of core AI and agent concepts, including tool use, protocols (MCP/ACP), context retrieval, evaluations, and latency/cost trade-offs.
The ability to write SQL or Python to analyze product metrics and experiment results independently.
Fluency in English, both written and spoken.
What success looks like
In your first 6 to 12 months, success in this role means:
Driving measurable growth in active Air users and improving weekly/monthly retention (D7/D30).
Increasing agent session completion rates and the proportion of agent-generated changes accepted by developers.
Establishing clear, telemetry-backed decisions across your product roadmap areas.
Delivering validated product hypotheses consistently each quarter.
Contributing directly to JetBrains AI revenue growth and overall IDE value.
Why join JetBrains?
Strong base salary – We offer competitive pay that reflects your skills and experience.
Flexible work schedule – Enjoy the freedom to work from home or from the office.
Extra time off – More days to relax, recharge, and do the things you love.
Learning and development opportunities – Access to conferences, courses, and language classes.
Free meals and snacks – Lunch and refreshments provided to keep you fueled.
Health and wellness – On-site gyms or sports club stipends.
Internal events – Company-wide celebrations and team gatherings.
We are an equal opportunity employer. We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
If this sounds like a challenge you'd enjoy, send us your resume and a short note on why you're interested in Air.
#LI-KL1
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: Austria
We are the creators of a new fintech era!
Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,500 professionals united by a shared vision of shaping the future.
We are building our own blockchain ecosystem to ensure maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies.
Our official partners include Juventus, FC Barcelona, Lifecell, FACEIT, and VISA.
Requirements
The candidate must be a fit and proper person as defined by the Austrian Financial Market Authority (FMA) and the Company's internal Fit & Proper Policy, possessing integrity, competence, and experience suitable for managing a regulated Crypto-Asset Service Provider (CASP).
Master's or Bachelor's degree in Law, Finance, Business Administration, or a related field.
Minimum 5-7 years of experience in financial services, fintech, or crypto-asset businesses, with direct accountability for AML/CFT compliance outcomes in at least part of that experience.
Proven track record in managing regulated financial institutions or compliance-intensive businesses.
Strong knowledge of crypto-asset technologies, markets, and regulations.
Hands-on experience designing, implementing, or directly overseeing an AML/CFT compliance programme (customer due diligence, transaction monitoring, sanctions screening, suspicious activity/transaction reporting) within a regulated financial services or crypto-asset business.
Prior experience acting as, or working in close coordination with, an Anti-Money Laundering Officer (AMLO) / Money Laundering Reporting Officer (MLRO).
Working knowledge of the EU AML/CFT framework beyond its Austrian transposition, including AMLD5/6, the forthcoming AML Regulation (AMLR), and FATF Recommendations as applied to crypto-asset service providers
Experience liaising with the Austrian Financial Intelligence Unit (Geldwäschemeldestelle) or an equivalent FIU, including suspicious transaction reporting
Strong understanding of regulatory obligations under MiCA/MiCAR and the Austrian legal framework applicable to CASPs, in particular:
Finanzmarkt-Geldwäschegesetz (FM-GwG) - the Austrian Financial Markets Anti-Money Laundering Act; under Art 23 FM-GwG, the Management Board holds overall responsibility for establishing and resourcing adequate AML/CFT internal controls.
Wertpapieraufsichtsgesetz 2018 (WAG 2018) and Zahlungsdienstegesetz 2018 (ZaDiG 2018), relevant to internal audit, governance, and conduct obligations applied to the Company.
Sanktionengesetz (SanktG) and related EU/Austrian sanctions and restrictive measures frameworks.
Austrian Criminal Code (Strafgesetzbuch, StGB) and Finanzstrafgesetz (FinStrG), relevant to personal integrity and "no criminal record" fit & proper requirements.
Wirtschaftliche Eigentümer Registergesetz (WiEReG), relevant to beneficial ownership disclosure obligations of the Company's management.
FMA Rundschreiben (circulars) on internal organisation, risk analysis, and reporting obligations.
Being subject to approval by the FMA as fit and proper, as part of the licensing and ongoing supervisory process.
Demonstrated personal and professional integrity.
No criminal record or history of bankruptcy.
Excellent leadership, strategic thinking, and decision-making skills.
Fluency in English and German (German is the FMA's official working language for supervisory correspondence, submissions, and on-site meetings).
The candidate must reside in Austria and actively participate in day-to-day management. In line with the Company's Governance Policy, the Management Board must at all times include at least two managing directors resident in the EU and approved fit & proper by the FMA, with at least one managing director readily accessible to the FMA at all times and at least one accessible to staff at the Company's seat; managing directors must coordinate leave and travel so both requirements remain met.
Willingness and ability to act jointly with the second managing director in representing the Company (four-eye principle) in line with the Company's Articles of Association and Austrian corporate law.
Responsibilities
Define and implement the strategic direction of the company in alignment with MiCA requirements.
Ensure operational efficiency and scalability of services related to crypto-asset trading, custody, and exchange.
Lead high-level business decisions and ensure the financial sustainability of the business.
Supervise the preparation of annual reports, board minutes, and oversee external and internal audits.
Ensure full and ongoing compliance with the MiCA Regulation, Austrian FMA guidelines, and related EU directives (e.g., AMLD5, PSD2 and DORA), as well as the Austrian FM-GwG, WAG 2018, ZaDiG 2018, SanktG, and WiEReG.
Act as the principal point of contact for the regulator, including serving as the managing director designated as readily accessible to the FMA and able to provide requested information at all times, per the Company's Governance Policy.
Take direct ownership of the Company's AML/CFT compliance framework, ensuring the adequacy of customer due diligence, transaction monitoring, screening, and suspicious activity/transaction reporting processes, in close coordination with the AMLO and the Chief Compliance Officer.
Approve and periodically review the Company's Customer and Country Risk Assessment Methodology and business-wide ML/TF risk assessment, and ensure the AML/CFT function is adequately resourced as required under Art 23 FM-GwG.
Ensure timely and accurate reporting to the Austrian Financial Intelligence Unit (Geldwäschemeldestelle) and full cooperation with law enforcement and regulatory requests relating to money laundering, terrorist financing, and sanctions.
Ensure robust implementation of sanctions screening and asset-freezing obligations under SanktG and applicable EU restrictive measures regulations.
Serve as escalation point for material AML/CFT findings, ensuring timely internal escalation to the Management Board and, where legally required, external reporting to competent authorities.
Co-chair, together with the other managing director, the bi-weekly Management Board meetings, covering AML/CFT/sanctions matters, business and financial reports, cybersecurity, licensing updates, and HR matters, and ensure minutes are produced and circulated.
Ensure the company maintains effective governance, risk, and compliance frameworks, including upholding the Company's Fit & Proper Policy for initial and ongoing suitability assessments of managing directors and Key Function Holders.
Oversee the management of prudential safeguards, asset segregation, and security of client funds and crypto-assets.
Regularly review the Company's Articles of Association and, where applicable, Management Board by-laws to ensure continued compliance with Austrian and EU regulatory requirements
Represent the company to stakeholders, partners, regulators, and investors, acting jointly with the second managing director (four-eye principle) for acts of representation.
Sign regulatory submissions and disclosures as required under MiCA, FM-GwG, and national corporate law.
Maintain transparency and timely communication with shareholders and board members.
Guide the launch of a new business line in the region.
Working terms
Immerse yourself in Crypto:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions and an inspiring environment to help you thrive.
25 business days of paid leave.
Additional days off for national holiday
For this position, a minimum monthly salary in accordance with the Collective Agreement for Employees in Information and Consulting is foreseen. Overpayment in line with market standards, depending on your qualifications and professional experience, is intended.
Location: Budapest, Hungary
Blue Projects — Project Manager (Budapest, Hungary)
Blue Projects’ Project Delivery & Engineering team is looking for a Project Manager to join our team in Budapest, Hungary.
About Blue Projects
Blue Projects is a full service Design, Engineering, Project Management and Construction Management company with international experience delivering complex greenfield and brownfield developments for global blue chip clients across retail, commercial and industrial sectors. We operate with a flexible, client focused approach, applying lean design and lean construction methodologies to ensure seamless cross discipline interface management and consistent quality.
With a presence in 53+ countries and 26 offices, our teams have successfully delivered 500+ projects totaling more than €8 billion in value—combining hands on ownership with a culture that prizes safety, down to earth collaboration, and being “always deliver & pleasant to work with.”
Deliver here. Grow here.
We are seeking a passionate Project Manager to support our strategic business growth from our Budapest office, leading industrial construction projects while maintaining control of scope, budget, schedule, technical delivery, stakeholder coordination, quality, and safety.
Role Overview
Working within the Project Management Department, the Project Manager will oversee project planning, budgets, technical challenges, design coordination, procurement support, on-site execution, reporting, compliance, and handover. The role also develops and manages effective relationships with the client team, contractors, subcontractors, suppliers, and other project stakeholders.
Job Description
Define the project scope, objectives, and deliverables in line with client expectations.
Prepare and maintain detailed project plans, schedules, and budgets.
Evaluate project risks and establish appropriate mitigation measures.
Serve as the principal contact for the client, contractors, and other stakeholders.
Coordinate communication so that goals, timelines, responsibilities, and expectations remain aligned.
Arrange and lead regular stakeholder meetings to share progress updates and resolve issues.
Manage and coordinate the design process, ensuring it meets industry standards and client requirements.
Review and approve engineering designs, drawings, and technical specifications.
Coordinate across disciplines to identify and prevent design or execution conflicts.
Assist procurement activities, including vendor selection and contract negotiations.
Track contractor and supplier performance to confirm compliance with agreed terms.
Manage contract variations, claims, and disputes on the client’s behalf.
Oversee on-site project delivery to ensure that work follows design specifications and quality standards.
Carry out site visits to monitor progress and address issues without delay.
Work with construction teams to maintain required safety and compliance standards.
Monitor project expenditure and control costs to prevent budget overruns.
Approve invoices and oversee project financial reporting.
Identify cost-saving opportunities while protecting required quality levels.
Ensure compliance with local regulations, applicable codes, and industry best practices.
Perform regular quality inspections to confirm the integrity of materials and workmanship.
Coordinate audits and maintain the related compliance records.
Manage project changes with clear documentation and communication to all relevant parties.
Review and adjust schedules and budgets when the project scope changes.
Produce detailed client progress reports covering milestones, status, and identified concerns.
Maintain complete project records to support transparency and future reference.
Ensure project documentation complies with both company and client standards.
Lead the project handover process, including commissioning and operational readiness.
Coordinate final inspections and formal client acceptance.
Qualifications
Demonstrated experience as a construction project manager, with a focus on industrial projects.
Strong understanding of construction methods, materials, and project management principles.
Knowledge of the food industry, manufacturing and packaging processes, layouts, and technical specifications.
Familiarity with quality, health, and safety standards.
Good working knowledge of Microsoft Office.
Excellent command of English.
Familiarity with construction and project management software.
Excellent communication and negotiation capabilities.
Strong organizational and time-management skills.
A collaborative team player with leadership ability.
BSc/BA in engineering, building science, or another relevant field.
PMP or an equivalent certification is considered an advantage.
Availability for business travel or relocation.
Additional Information
Career growth & well being
At Blue Projects, you’ll join a smart, open and communicative team with access to Online Learning Platforms, psychological and well being services, and an Employee Assistance Program.
Global mobility
Opportunities for international assignments aligned to our Global Mobility Policy, with clear, equitable and standardized terms and conditions for short and long term engagements.
Our culture
We value safety, integrity, flexibility, and being great partners to our clients—operating with hands on ownership and a down to earth, high performance mindset.
Inclusion & Equal Opportunity
Blue Projects is committed to inclusion, dignity and respect, with zero tolerance for bullying, harassment or discrimination. We provide impartial support mechanisms and clear procedures to ensure a respectful workplace for all colleagues, contractors and agency workers.
GDPR & confidentiality
By applying, you consent to the use of your personal data strictly for recruitment purposes, in accordance with our GDPR practices; access is limited to authorized staff and handled confidentially.
About Blue Projects
Formed in Romania in 2007, Blue Projects brings together dedicated and experienced engineers, architects and project managers with a track record of delivering complex, fast track developments worldwide. Our brand personality is dynamic and client oriented, focused on creating a memorable, meaningful and contemporary impact—supported by consistent standards and identity.
How to apply
Please submit your CV. Shortlisted candidates will be contacted to discuss next steps.
Location: EMEA; Hungary; Portugal; Spain; Poland
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
THE ROLE
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be currently based within the EMEA region.
Ever built an automation that saved hours of manual work, only to discover the real problem was the process itself?
That's exactly the kind of challenge you'll tackle at Oyster.
We help companies employ people across dozens of countries. Behind every successful payroll cycle are hundreds of details that need to be right: benefits, expenses, time off, timesheets, salary changes, and country-specific requirements.
The challenge? Not all that information arrives neatly packaged. Some comes through payroll platforms and service systems. Other details are buried in emails, contracts, receipts, attachments, or requests that need a human to make sense of them.
Your job is to turn that complexity into reliable, automated workflows.
You'll identify what's slowing teams down, question whether certain steps are needed at all, and build solutions that turn messy information into accurate, validated, payroll-ready data.
This is a hands-on role where you'll take ownership of defined automation projects, from understanding the problem and building a solution to launching it, monitoring performance, and making improvements.
You'll work with tools like n8n, Alteryx, SQL, APIs, and AI, but you won't be expected to use AI for everything. Sometimes the smartest solution is a simple rule, a better process, or preventing an issue before it happens.
And because your work directly affects people's pay, getting things right matters just as much as making them faster.
The goal? Less repetitive work, fewer avoidable issues, and smoother, more predictable payroll cycles across countries.
HERE'S WHAT YOU'LL BE WORKING ON:
- Understand what really happens behind the scenes. Map payroll processes from start to finish, including how information moves between systems, where validation and calculations happen, what needs reconciling or reporting, and how deadlines, country-specific rules, and exceptions affect the process.
- Find the work worth automating. Identify repetitive tasks, manual checks, and recurring problems. Use data to assess their impact on customers and Team Members, how often they happen, the risks involved, implementation effort, and whether a solution can work across countries.
- Fix the process, not just the task. Question unnecessary steps and look for ways to prevent missing information, avoidable requests, and errors before they reach payroll.
- Turn expert knowledge into reliable rules. Work with payroll and operations specialists to translate complex policies and requirements into clear, documented, version-controlled logic, including effective dates and required data.
- Put AI to practical use. Use large language models (LLMs) to understand requests, extract information from documents and emails, and direct cases to the right place. Build validation checks so AI-generated outputs are verified before they affect payroll.
- Build automations that actually run. Create, connect, and maintain workflows using n8n, Alteryx, and LLM-based tools, integrating service platforms, payroll systems, databases, APIs, and internal tools.
- Know when not to automate with AI. Choose between rule-based logic, workflow automation, AI, and human review depending on the task. Keep predictable legal and policy requirements in transparent, auditable rules, and document your decisions.
- Build reliability into every workflow. Include audit trails, error handling, alerts, exception queues, and appropriate approval controls. Make sure records are never silently changed, dropped, or excluded.
- Test before it matters. Build prototypes quickly, then test them against real payroll scenarios, unusual cases, and exceptions. Use shadow testing and parallel runs before introducing changes that affect live payroll.
- Make payroll operations more proactive. Automate timely information sharing, payroll-input checks, the identification of exceptions that affect pay, and reconciliation between payroll and invoices.
- Own what happens after launch. Track performance, measure whether automations deliver the expected improvements, troubleshoot issues, and improve or retire solutions that aren't working.
- Work with the teams building the bigger picture. Partner with Product, Engineering, and Data when a problem needs a lasting platform-level solution. Turn operational insights into clear requirements and working examples they can build on.
- Handle sensitive information responsibly. Apply privacy, security, and responsible-AI standards, especially when working with health, leave, or other sensitive payroll information. Make sure uncertain or compliance-sensitive cases reach the right people for review.
You'll likely enjoy this role if you like getting into the details of how things work, spotting opportunities others miss, and building solutions yourself.
HERE'S THE EXPERIENCE WE'RE LOOKING FOR:
- 3+ years of relevant experience in operations automation, process improvement, business or process analysis, payroll operations, internal tooling, or a similar field.
- You've built automations yourself. You've taken workflows into production using tools such as n8n, Alteryx, Make, Zapier, Power Automate, or similar, and have experience keeping them running. We're looking for someone who builds, not just someone who designs or documents solutions.
- You've used LLMs to solve practical problems. You know how to turn unstructured text or documents into usable data and can recognise when a simpler, rule-based solution is the better choice.
- You're comfortable connecting systems. You've worked with APIs, webhooks, and integrations to get different tools and data sources working together.
- You know your way around SQL and data. You can investigate, combine, validate, and analyse information from multiple sources, even when the underlying data is complex.
- You can bring structure to messy processes. You're able to turn inconsistent inputs, unusual cases, and complicated requirements into clear rules and data requirements.
- You take accuracy seriously. You understand the importance of checks, controls, and investigating discrepancies, particularly when errors could affect someone's pay.
- You can explain technical ideas clearly. You're comfortable working with non-technical colleagues, asking the right questions, and constructively challenging requests when automation isn't the best answer.
- You take ownership beyond the build. You can move from identifying a problem through implementation, testing, launch, monitoring, and ongoing maintenance.
YOU DON'T NEED TO TICK EVERY BOX BELOW, BUT ANY OF THESE WOULD HELP YOU GET UP TO SPEED:
- Experience with multi-country payroll, Employer of Record (EOR) services, finance operations, or HR operations.
- Understanding of payroll concepts such as gross-to-net calculations, payroll cut-offs, statutory deductions, taxable benefits, expense taxability, and reconciliation.
- Experience building tools that validate or reconcile payroll or financial data.
- Familiarity with Zendesk or other customer service platforms and their automation capabilities.
- Hands-on experience with n8n or Alteryx specifically, although comparable automation tools are equally relevant for the core requirements.
- Experience with prompt design, AI agents, or retrieval-augmented generation (RAG) workflows.
- JavaScript or Python skills for data transformations.
- Experience measuring operational improvements through metrics such as first-time accuracy, processing time, service-level performance, or error rates.
THIS MIGHT NOT BE RIGHT FOR YOU IF...
- You'd rather design automation strategies or workflows than build, launch, and maintain them yourself.
- You prefer using AI for every problem, even when a straightforward, auditable rule would be more reliable.
- You measure success mainly by speed or the number of automated tasks, rather than accuracy, proper approvals, and resolving discrepancies.
- You don't enjoy digging into complicated processes, inconsistent information, or country-specific exceptions.
- You're looking for full ownership of company-wide automation strategy. Here, you'll own clearly defined projects and work closely with operational specialists and engineering teams on broader changes.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
As OKX US continues to grow, we are looking for a Support Operations Lead to join our Business Management team, with a focus on leading and coaching our global Customer Support (CS) function to better serve OKX users. Rather than being a direct member of the CS team, you’ll work alongside Operations, Compliance, Product, and Marketing stakeholders to uplift the quality, efficiency, and regulatory compliance of our offshore CS agents.
You’ll act as a subject matter expert (SME) for all things within the customer support experience — helping offshore agents understand local customer expectations, regulations, and how to handle issues with care and accuracy. This is a strategic and high-impact role, laying the groundwork for improved CS experience and potentially a local team in the future.
What You’ll Be Doing
Represent the voice of the customer within the business and act as SME for support needs, regulations, and expectations.
Coach and guide offshore CS teams to improve handling of tickets, especially regulatory-sensitive cases (e.g., scam/fraud, ID verification).
Partner with local Compliance, Operations, and Legal to ensure offshore CS agents are trained and updated on local regulatory requirements.
Manage high-priority and escalated customer cases in collaboration with offshore agents and local teams.
Liaise with Customer Due Diligence (CDD) teams to improve KYC/AML workflows for customers and reduce customer friction.
Act as SME for OKX Card support operations — guiding offshore CS on dispute handling, chargeback processes, and cardholder issue resolution in line with card program compliance requirements.
Work closely with Product and Marketing teams to proactively inform CS of upcoming campaigns, changes, or product launches that may drive ticket volume.
Identify operational pain points in the customer journey and work cross-functionally to resolve or escalate them.
Develop SOPs, quick guides, and training materials to help offshore agents respond more effectively to users.
Track key CS metrics such as resolution time, CSAT, and escalation volume to measure success and identify improvement areas.
If the business moves toward a local CS team in the future, help scope, plan, and build this function from the ground up.
What We Look For In You
Experience & Industry Knowledge
5+ years of experience in customer operations, customer experience, or support leadership, ideally within fintech, crypto, or financial services.
Solid understanding of US financial regulation, consumer protection expectations, and AML/KYC processes.
Experience working with or leading offshore support teams in a high-growth or regulated environment.
Exposure to customer-centric operations functions — blending support, risk, compliance, and product feedback loops.
Skills & Competencies
Strong leadership and coaching ability, with a focus on raising offshore team performance without direct line management.
Excellent stakeholder management skills — ability to work across compliance, product, marketing, and support teams.
Operationally minded — you're a problem-solver who can turn user pain points into action plans.
Process-driven — capable of designing and implementing SOPs and knowledge base content.
Excellent communicator — able to distill regulatory complexity into practical CS guidance.
Analytical — confident using data and KPIs to improve customer outcomes and support operations.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
As OKX US continues to grow, we are looking for a Support Operations Lead to join our Business Management team, with a focus on leading and coaching our global Customer Support (CS) function to better serve OKX users. Rather than being a direct member of the CS team, you’ll work alongside Operations, Compliance, Product, and Marketing stakeholders to uplift the quality, efficiency, and regulatory compliance of our offshore CS agents.
You’ll act as a subject matter expert (SME) for all things within the customer support experience — helping offshore agents understand local customer expectations, regulations, and how to handle issues with care and accuracy. This is a strategic and high-impact role, laying the groundwork for improved CS experience and potentially a local team in the future.
What You’ll Be Doing
Represent the voice of the customer within the business and act as SME for support needs, regulations, and expectations.
Coach and guide offshore CS teams to improve handling of tickets, especially regulatory-sensitive cases (e.g., scam/fraud, ID verification).
Partner with local Compliance, Operations, and Legal to ensure offshore CS agents are trained and updated on local regulatory requirements.
Manage high-priority and escalated customer cases in collaboration with offshore agents and local teams.
Liaise with Customer Due Diligence (CDD) teams to improve KYC/AML workflows for customers and reduce customer friction.
Act as SME for OKX Card support operations — guiding offshore CS on dispute handling, chargeback processes, and cardholder issue resolution in line with card program compliance requirements.
Work closely with Product and Marketing teams to proactively inform CS of upcoming campaigns, changes, or product launches that may drive ticket volume.
Identify operational pain points in the customer journey and work cross-functionally to resolve or escalate them.
Develop SOPs, quick guides, and training materials to help offshore agents respond more effectively to users.
Track key CS metrics such as resolution time, CSAT, and escalation volume to measure success and identify improvement areas.
If the business moves toward a local CS team in the future, help scope, plan, and build this function from the ground up.
What We Look For In You
Experience & Industry Knowledge
5+ years of experience in customer operations, customer experience, or support leadership, ideally within fintech, crypto, or financial services.
Solid understanding of US financial regulation, consumer protection expectations, and AML/KYC processes.
Experience working with or leading offshore support teams in a high-growth or regulated environment.
Exposure to customer-centric operations functions — blending support, risk, compliance, and product feedback loops.
Skills & Competencies
Strong leadership and coaching ability, with a focus on raising offshore team performance without direct line management.
Excellent stakeholder management skills — ability to work across compliance, product, marketing, and support teams.
Operationally minded — you're a problem-solver who can turn user pain points into action plans.
Process-driven — capable of designing and implementing SOPs and knowledge base content.
Excellent communicator — able to distill regulatory complexity into practical CS guidance.
Analytical — confident using data and KPIs to improve customer outcomes and support operations.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Tas-Sliema, Malta; Sofia, Bulgaria; London, United Kingdom
Workplace: hybrid
EveryMatrix
is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to
300 customers worldwide.
But that's not all! We're not just about numbers,
we're about people
. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork.
Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
We are looking for a skilled and highly driven Senior Casino Account Manager on Malta!
About the job:
In this role, you will be responsible for managing and growing strategic operator relationships, ensuring clients maximize the value of our casino portfolio while driving revenue growth, retention, and long-term partnerships. You will work closely with operators to develop commercial strategies, optimize game performance, coordinate successful game launches, and identify new business opportunities. You will collaborate cross-functionally with Product, Sales, Integrations, Compliance, Legal, Vendor Management teams to deliver an exceptional customer experience. This is an ideal opportunity for someone with a strong background in iGaming, outstanding relationship management skills, and a passion for delivering measurable business results.
Key Responsibilities:
Manage a portfolio of strategic casino operator accounts, acting as the primary commercial point of contact.
Build and maintain long-term relationships with key stakeholders across client organizations.
Develop account strategies to drive revenue growth, player engagement, and market expansion.
Identify upselling and cross-selling opportunities across the casino product portfolio (Engage Suite Products and 3rd party Casino Products).
Monitor account performance using commercial and operational KPIs, providing data-driven recommendations to improve results.
Coordinate the successful launch of new games, promotional campaigns, and product features.
Conduct regular business reviews with clients, presenting performance insights and strategic vendor recommendations.
Resolve commercial and operational issues proactively while maintaining high levels of customer satisfaction.
Monitor market trends, competitor activity, and regulatory developments to identify new opportunities.
Represent the company at industry conferences, client meetings, and networking events when required.
Mentor junior account managers and contribute to best practices within the Casino Commercial team.
Requirements:
Essential 5+ years of experience in Account Management, Commercial Management, within the iGaming industry.
Strong understanding of online casino products, game content, player behavior, and operator business models.
Proven track record of managing high-value B2B accounts and delivering commercial growth.
Excellent relationship-building, negotiation, and stakeholder management skills.
Strong commercial acumen with the ability to interpret data and translate insights into business opportunities.
Experience working with commercial reporting tools.
Strong communication and presentation skills.
Ability to manage multiple priorities in a fast-paced, international environment. Willingness to travel internationally when required.
Preferred Experience working for a platform provider, aggregator.
Knowledge of regulated iGaming markets and compliance requirements.
Experience launching casino content, promotional tools, or gamification features. Familiarity with BI tools such as Power BI.
Additional European language skills are advantageous.
Key Competencies
:
Strategic relationship management
Commercial negotiation
Revenue growth and account development
Customer success
Analytical thinking
Problem solving Influencing and stakeholder management
Presentation and communication
Planning and organization
Collaboration and teamwork
Adaptability and resilience
Success in this role will be measured by:
Revenue growth across managed accounts.
Client retention and satisfaction.
Successful delivery of game launches and commercial initiatives.
Growth in wallet share and cross-selling opportunities.
Achievement of commercial KPIs and revenue targets.
Strong internal collaboration and operational excellence.
Here's what we offer:
Start with a competitive number of annual leave days, increasing as you grow with us.
Private Medical Subscription.
3 sick leave days per year, no doctor's note required.
Access to online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training.
Gym membership.
Meal allowance.
Support for New Parents:
21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.
Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool?
At
EveryMatrix,
we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!
EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role overview:
The Director, Head of EMEA Operations will be responsible for leading all Operations activities across the EMEA region for Sony Interactive Entertainment, ensuring PlayStation products are planned, assembled, fulfilled, and delivered to customers with a consistently high level of service, efficiency, and operational control.
This senior leadership role will oversee Logistics, Transportation Control Tower Management, Warehousing 3PL Management, Sales Operations Order Fulfilment, Assembly and Fulfilment Planning across both B2B and D2C channels including PlayStation Direct.
Working across a complex regional network, this role will lead cross-functional and multi-functional teams to ensure EMEA Operations is resilient, commercially aligned, customer-focused, and capable of supporting the continued growth of the PlayStation business.
What you’ll be doing:
Lead the end-to-end EMEA Operations function, ensuring all logistics, warehousing, order management, assembly, and fulfilment planning activities are delivered to a high standard across B2B and D2C.
Provide leadership across regional Operations teams, setting direction, building capability, and ensuring clear accountability across all functional areas.
Oversee Transportation Control Tower Management, ensuring inbound, outbound, and regional transport activities are coordinated effectively and deliver against cost, service, capacity, and customer commitments.
Lead Warehousing 3PL Management across the region, ensuring partners deliver efficient, agile, resilient, and cost-effective operations that support retail, distributor, eCommerce, and PlayStation Direct requirements.
Oversee Sales Operations and Order Management, ensuring customer orders are managed accurately, efficiently, and in line with commercial priorities and service expectations.
Lead Assembly and Fulfilment Planning activities, ensuring product availability, build readiness, localisation, channel allocation, and fulfilment execution are aligned to demand and customer needs.
Partner closely with Commercial, Planning, Finance, D2C, Customer Service, Global Operations, Procurement, and external service partners to ensure operational plans support business priorities.
Drive continuous improvement across service, cost, operational resilience, partner performance, process quality, and customer experience.
Work closely with the Operations Excellence & Transformation teams to develop and define the strategic approach for the functions and the region including the creation of the MRP roadmap, regularly review KPI’s and focus metrics for the functions within your remit, ensuring the teams are communicating and providing clear updates and taking actions on any areas where there has been deviation from plan as well as where they are making improvements.
Key areas of focus:
Regional Operations Leadership
Lead cross-functional and multi-functional Operations teams across EMEA (including supporting MEATICS and ANZ).
Set regional strategy, priorities, governance, and performance expectations.
Ensure Operations is aligned to commercial plans, customer requirements, product launches, promotional activity, and channel growth.
Build a high-performing culture focused on service excellence, accountability, collaboration, and continuous improvement.
Logistics & Transportation Control Tower
Oversee regional transportation performance across inbound, outbound, and customer delivery flows.
Ensure the Transportation Control Tower provides strong visibility, issue management, escalation, and performance control.
Manage transport partners against service, cost, capacity, and On Time In Full expectations.
Strengthen resilience across routes, providers, processes, and peak planning.
Warehousing 3PL Management
Lead regional warehouse operations through strategic 3PL partnerships.
Ensure warehouse partners meet agreed service levels, productivity targets, cost expectations, and operational standards.
Support B2B and D2C fulfilment requirements, including launches, peak periods, returns, value-added services, and customer-specific needs.
Drive improvement in warehouse efficiency, agility, scalability, and operational quality.
Sales Operations & Order Management
Oversee order management processes across B2B and D2C channels.
Ensure customer orders are processed accurately, prioritised appropriately, and fulfilled in line with business commitments.
Partner closely with Commercial, Customer Service, Finance, and Planning teams to resolve order, allocation, availability, and fulfilment issues.
Improve order flow, service visibility, exception management, and customer communication.
Actively collaborate and communicate transparently with the commercial and SP&A teams, the finance team, IT teams, and other business functions to ensure best practice development and alignment whilst supporting the wider business needs.
Assembly & Fulfilment Planning
Lead regional assembly and fulfilment planning activities.
Ensure product localisation, build planning, channel readiness, and fulfilment execution are aligned to forecast, demand, and customer needs.
Balance B2B and D2C priorities across available supply, capacity, and operational constraints.
Identify risks early and coordinate cross-functional actions to protect service and availability.
What we’re looking for:
15+ years’ experience in Operations, Supply Chain, Logistics, Fulfilment, Sales Operations, Planning, or a related regional leadership role.
Strong experience leading complex, multi-functional operations teams across regional or global environments.
Deep understanding of B2B and D2C operations, including order management, warehousing, transportation, fulfilment, and customer delivery.
Experience managing 3PL warehousing partners, transportation providers, control tower operations, and regional logistics networks.
Strong leadership capability, with the ability to set direction, build teams, influence stakeholders, and deliver through complexity.
Strong commercial and financial acumen, with experience managing cost, service, capacity, budgets, and partner performance.
Excellent stakeholder management skills across Commercial, Planning, Finance, Customer Service, D2C, Procurement, Global Operations, and external partners.
Strong analytical and problem-solving skills, with a track record of driving operational improvement and service excellence.
Benefits
:
Discretionary bonus opportunity
Hybrid Working
Private Medical Insurance
Dental Scheme
25 days holiday per year
On Site Gym
Subsidised Café
Free soft drinks
On site bar
Access to cycle garage and showers
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Berlin
ROLE HIGHLIGHTS:
- Workplace Manager
- Location: Berlin, Germany
- Department: Operations
- Reports to: CEO ICEYE Germany
- Employment type: Permanent
- Workplace model: Office
Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
At ICEYE Germany, we build cutting-edge satellite technology. Our greatest asset is our people. Based at our Berlin HQ, as our Workplace Manager, you are the “mission control” of our daily operations and the first friendly face representing ICEYE Germany at our front desk.
In this dual-impact role, you will manage core reception duties and daily office operations while shaping an inspiring, seamless workplace environment where our Berlin team can thrive. As ICEYE continues to grow, your scope of responsibility will expand long-term to oversee and support our Munich operations, making you a key catalyst in scaling our workplace experience across Germany and empowering our team to make the impossible possible every single day.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
WHAT YOU'LL DO:
- Front Desk & Reception Excellence: Welcome guests, partners, and candidates as the first point of contact at ICEYE. Handle front-desk operations, manage visitor logs, and print/issue employee and guest access badges.
- Workspace & Facilities Operations: Manage the daily office environment in Berlin to ensure a comfortable, safe, and productive space. Proactively monitor and replenish office supplies, snacks, and equipment.
- Meeting & Event Management: Plan and organize internal company events, all-hands meetings, and guest visits. Prepare conference rooms (AV/catering) and negotiate cost-effective terms with external suppliers.
- Proactive Workplace Improvements: Continuously identify opportunities to enhance employee satisfaction and office efficiency, collaborating closely with the local HR Generalist, and take full ownership over the implementation of solutions.
- Digital & Physical Mail Management: Receive, carefully document, and distribute incoming physical mail and packages. Manage digital mail workflows and forward inquiries to the correct internal departments efficiently.
- Vendor & Partner Relations: Liaise with vendors, external service providers, and local authorities to handle facility inquiries, post office logistics, and optimized mail processing workflows.
- Invoice & Financial Processing: Process invoices for various goods and workplace services with high attention to detail, ensuring compliance with company guidelines and accurate record-keeping.
- Reporting & Visibility: Prepare regular reports and evaluations on office usage, supply metrics, and ongoing workplace projects to keep team progress transparent.
WHAT YOU'LL BRING:
- Fluent in both German and English.
- Strong organizational skills with the ability to handle multiple tasks simultaneously and prioritize effectively.
- Prior experience in office management, hospitality, or a fast-paced tech/start-up environment is a strong plus.
- Excellent communication and interpersonal skills to collaborate with colleagues and external partners.
- Strong attention to detail with a focus on accuracy in mail handling and invoice processing.
- A proactive mindset with resourceful problem-solving abilities.
- Proficiency with digital communication tools and office software (e.g., google Mail, Slack, jira).
- Ideally, initial experience in office administration, or a related field (not strictly required).
- Full willingness and commitment to work 5 days a week on-site from our Berlin office, ensuring a seamless front-of-house experience and daily operational support for the team.
APPLICATION PROCESS
- TA Screening interview
- Culture fit interview
- Peer interview
- Final interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: CAN: Vancouver (333 Seymour St)
Workplace: Hybrid
The role / impact
You will deliver high-quality, impactful software that aligns with team and business goals, always keeping customer needs and outcomes front of mind. By identifying and solving complex, ambiguous problems independently, you will produce robust, high-quality, and scalable software that helps change the world by supporting small businesses. Your daily work will focus on systems, scalability, and engineering quality while collaborating across teams to drive technical excellence and developer efficiency.
Through clear and thoughtful communication, you will ensure stakeholders are well-informed and aligned. You will play a key part in fostering an inclusive team culture by mentoring others and sharing feedback with empathy. Your active participation in planning, delivery, and continuous improvement will contribute directly to the success of the broader Xero community.
The team / how they connect
You will join the Accounting Core team within Product Platforms, which forms the critical foundation underneath core product areas like invoices, bills, payments, and payroll. The team exists to make it easy for other groups across Xero to build on a strong foundation of accounting concepts, data, and libraries safely and efficiently. Operating across Wellington and Vancouver, we collaborate closely to reduce tight coupling, establish clear service boundaries, and accelerate product velocity global-wide.
The team is currently working on / Initially, you will focus on
- Transitioning from a monolithic architecture to modern microservices to remove delivery bottlenecks and improve efficiency.
- Building and operating services in a production cloud environment utilizing C#, .NET Core, and AWS.
- Resolving complex legacy problems, database scalability challenges, and modernizing service interfaces or APIs.
- Automating manual processes and applying test-driven and trunk-based development practices.
Where and how you can work
This role is based at our on-site location in Vancouver. We operate on a hybrid model where you will spend one to two days a week in the office for collaborative technical discussions and team alignment, with the flexibility to work from home on the other days. You will also have the opportunity to travel to New Zealand for onboarding after your first couple of weeks.
Here are some of the things we are looking for
- You bring proficient backend development experience with one or more programming languages such as C#, .NET, Java, or Go.
- A solid understanding of distributed systems concepts, including service-to-service communication, eventual consistency, and resilience patterns belongs in your toolkit.
- Your background features practical experience working with relational databases where transactional data integrity and ACID principles are critical.
- Having a familiar working knowledge of modern DevOps practices, automated testing, and continuous integration pipelines will help you succeed.
- Showing an interest in utilizing modern artificial intelligence tools will enable you to enhance personal productivity and streamline engineering workflows.
- You possess strong communication and collaboration skills, with the capacity to manage internal stakeholders like a technical product partner.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Compensation & Total Rewards
At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits.
The expected base salary range for this role is 131,800 - 150,000 CAD.
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets.
This is a posting for an existing vacancy.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: Sydney, Australia
Workplace: OnSite
ABOUT AVOCA
Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office.
In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.
ABOUT THE ROLE
As a Sales Development Representative (SDR) at Avoca, you'll fuel our growth engine by identifying, engaging, and qualifying prospective customers across the Australian home services industry. You'll run high-velocity outbound programs, convert interest into meetings for our Account Executives, and help evangelize Avoca's impact by turning missed calls into booked jobs and measurable revenue.
You'll pioneer and build the market. This is a greenfield opportunity: you'll generate Avoca's pipeline in Australia from day one. It's ideal for someone who thrives on speed, experimentation, and impact. You'll own pipeline generation end-to-end: target the right segments, craft compelling outreach, book high-quality meetings, and collaborate closely with Sales, Marketing, and Product to turn customer pain into Avoca wins.
WHAT YOU'LL DO
- Prospect and qualify leads across Australian home services segments, serving as the first point of contact and trusted resource for prospects evaluating Avoca.
- Run high-volume, multi-channel outbound (LinkedIn, email, calls, events) to build pipeline and consistently exceed meeting and SQL targets.
- Tailor outreach to customer goals and business models; articulate Avoca's value in booking jobs, capturing missed demand, and lifting revenue.
- Partner with Account Executives to schedule demos, share context, and ensure smooth handoffs that convert into opportunities and closed-won deals.
- Travel to industry conferences and events to generate leads, book demos on-site, and represent Avoca with professionalism and urgency.
- Conduct discovery to qualify fit, pain, and timing; map stakeholders across Operations, Marketing, and Executive teams.
- Collaborate with Sales, Marketing, and Product to refine messaging, share market feedback, and continuously improve playbooks and cadences.
- Track activity and outcomes with precision; measure and report on KPIs to guide prioritization and iterate quickly.
WHAT YOU'LL BRING
- 1–3 years in an SDR, BDR, or outbound sales role, ideally at a high-growth startup.
- A track record of hitting or exceeding outbound meeting targets, with meetings that actually convert downstream.
- Confidence on the phone and in writing: you can articulate value clearly whether it's a 30-second cold call or a personalized email.
- Comfort with high volume; you can run 50+ touches a day without sacrificing quality.
- CRM discipline: clean data, updated stages, notes that your AEs can actually use.
- Excited to work with a high-ownership team across multiple time zones.
- Nice to have: experience selling AI, SaaS, or into the home services vertical.
- BONUS: Market/domain knowledge and/or an existing trades network.
WHO YOU ARE
- You're competitive with yourself. You track your numbers, know your conversion rates, and are always looking for the next lever to pull.
- You handle rejection well — not because you ignore it, but because you treat it as signal. A "no" teaches you something about messaging, timing, or targeting.
- You prepare before you pick up the phone. You've looked at the prospect's website, understand their business model, and can speak to their specific pain.
- You're a clear communicator who keeps AEs, managers, and cross-functional partners in the loop without being asked.
- You thrive in ambiguity and create structure: you're energized by a blank page, make sound decisions with incomplete information, and build repeatable process where none exists.
- You have a high motor: self-driven, relentless in pursuit of pipeline, and quick to act without waiting to be told.
- You're already embedding AI into your go-to-market in a systematic way, across prospecting, research, outreach and list building, and can show the workflows you've built and the results they drive.
BENEFITS
- Flexible PTO plus AU holidays
- Company-wide off-sites
- Travel to HQ
- Competitive medical, dental, and health insurance
- All core tools and software provided
Compensation: The expected on target earnings for this role is A$150,000–A$175,000, with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca's total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process.
WHY AVOCA
At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Location: Sydney, Australia
Workplace: OnSite
ABOUT AVOCA
Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office.
In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.
ABOUT THE ROLE
As an Account Executive at Avoca, you'll own the full sales cycle, from first conversation to close, for high-value home services operators in Australia. You'll work directly with founders, owner-operators, and revenue leaders to understand their call flows, conversion challenges, and growth goals, and help them adopt Avoca as a mission-critical revenue engine.
You'll pioneer and build the market. This is a greenfield opportunity: you'll shape how Avoca sells in Australia from day one. It's ideal for someone who thrives in high-paced sales environments and is comfortable selling a technical product.
WHAT YOU'LL DO
- Own the end-to-end sales cycle for mid-market and enterprise home services customers across Australia.
- Run discovery calls to deeply understand customer operations, call workflows, and revenue pain points.
- Deliver tailored demos and solution pitches that map Avoca's AI to customer outcomes.
- Build pipeline through outbound, inbound, and channel partners.
- Manage pipeline, forecasts, and deal progression with high accuracy.
- Partner closely with Product, Engineering, and Customer Success to close complex deals.
- Provide feedback from the field to help shape product roadmap and positioning.
- Hit and exceed monthly and quarterly revenue targets.
WHAT YOU'LL BRING
- 2-5+ years of closing experience in B2B SaaS (AI, vertical SaaS, or operational software preferred).
- Proven ability to run complex sales cycles and close high-ACV deals.
- Strong discovery skills: you ask great questions and listen closely.
- Comfort selling to operators, founders, owner-operators, and revenue leaders.
- Clear, confident communicator who can explain technical concepts simply to varied stakeholders.
- Highly organized, proactive, and comfortable in fast-moving environments.
- Excited to work with a high-ownership team across multiple time zones.
- BONUS: Market/domain knowledge and/or an existing trades network.
WHO YOU ARE
- Experience selling to home services, SMBs, or operations-heavy businesses.
- Familiarity with call centers, customer support, or revenue operations.
- Experience working in early-stage startups.
- Thrive in ambiguity and create structure: you're energized by a blank page, make sound decisions with incomplete information, and build repeatable process where none exists.
- Have a high motor: self-driven, relentless in pursuit of pipeline, and have a competitive mindset.
- Are already embedding AI into your go-to-market in a systematic way, across prospecting, research, outreach, call prep and pipeline management, and can show the workflows you've built and the results they drive.
BENEFITS
- Flexible PTO plus AU holidays
- Company-wide off-sites
- Travel to HQ
- Competitive medical, dental, and health insurance
- All core tools and software provided
Compensation: The expected on target earnings for this role is A$300,000–A$365,000, with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca's total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process.
WHY AVOCA
At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Location: Germany
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why This Role?
We're seeking an experienced Program Manager to join Cohere's customer-facing Program Management team, with a focus on public sector and defence accounts in Europe, particularly in Germany. This is a highly specialised role requiring an individual who understands technical program delivery, the technical complexity of frontier AI models and the unique requirements of government and defence organisations.
You will be the critical bridge between our cutting-edge AI capabilities and the specific needs of Ministries, Agencies, and defence organisations across Europe. You'll navigate complex procurement processes, stringent security requirements, data sovereignty concerns, and regulatory compliance while ensuring our customers successfully deploy and scale our AI solutions.
In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the technical program lead and trusted advisor for our most sensitive and high-impact government and defence engagements.
Location: Germany
Eligibility: This individual must be a German citizen living in Germany and fluent in German, enabling immediate engagement with critical defense and national security customers.
Security Clearance: German security clearance is not required, but is a strong nice-to-have.
What You'll Do
Customer Program Leadership:
- Own end-to-end technical program delivery for Germany and broader European public sector and defence customers, from initial deployment through production scaling
- Serve as the primary technical program point of contact for customers, building trusted relationships with departmental CIOs, IT directors, and technical teams
- Translate complex public sector and defence requirements (security, compliance, accessibility, bilingualism, data sovereignty) into actionable engineering plans
- Navigate complex procurement processes, RFP responses, and contractual technical obligations.
Strategic Communication:
- Provide clear, timely, and objective communication across Cohere's engineering organisation, customer stakeholders, pubic sector and defence leadership
- Translate between AI/ML technical concepts and government-appropriate language for decision-makers who may not have deep technical backgrounds
- Present technical roadmaps and status updates to senior stakeholders including departmental executives
- Represent Cohere's technical capabilities in sensitive government and defence contexts.
Complex Program Management:
- Create and manage project schedules that account for public sector and defence timelines, security review processes, and approval cycles
- Identify and manage dependencies across government departments, security authorities, cloud service providers, and internal Cohere teams
- Navigate risks unique to government and defence deployments: privacy compliance, security, political and regulatory, technology and infrastructure.
- Drive alignment between product development priorities and specific customer requirements.
Technical Delivery & Execution:
- Ensure on-time delivery of AI solutions that meet security, privacy, accessibility, and performance standards
- Coordinate technical work across multiple teams: model customisation, security hardening, integration with government systems, bilingual support
- Establish governance checkpoints appropriate for high-stakes government and defence deployments
- Problem-solve complex technical challenges in air-gapped, on-premises, or highly regulated environments.
You May Be a Good Fit If:
Required Experience:
- 6+ years of experience as a customer-facing Technical or Engineering Program Manager in AI/ML consulting, technology transformation, or enterprise software delivery.
- Excellent executive communication and stakeholder management.
- Experience working with government, defence, or heavily regulated customers.
- Proven track record managing complex, multi-stakeholder technical programs with stringent compliance requirements.
- Bachelor’s degree in a relevant field; advanced degree or technical certs a plus.
Technical Background:
- Strong understanding of enterprise software deployment architectures (cloud, on-premises, hybrid, air-gapped)
- Working knowledge of or experience with modern AI: LLMs, agentic systems, MCP, RAG, fine-tuning, evals, and responsible AI would be a strong differentiator
- Comfortable discussing API integrations, model inference, data pipelines, and ML operations with technical stakeholders.
Government & Defence Acumen:
- Deep understanding of how government and defence organisations procure, evaluate, and deploy technology
- Familiarity with European government requirements: data sovereignty, privacy laws (Privacy Act), accessibility standards, official languages obligations, security classifications
- Understanding of defence and national security considerations in AI deployment
- Experience with Algorithmic Impact Assessments or AI ethics frameworks is a strong asset
- Eligible to obtain a German security clearance
Nice to Have:
- Active German security clearance
- Bilingual (English/German) proficiency
- Background in or strong familiarity with European defence, intelligence, or critical infrastructure sectors
- Experience with GC Cloud services (Azure, AWS GovCloud) or Protected B/C environments
- Project management certification (PMP, PgMP) or government-specific methodologies.
Security Clearance Requirements
This role strongly prefers eligibility for German government security clearance.
We are looking for candidates eligible for German government clearance, meaning that they require German citizenship. In addition, this individual is required to be based in Germany and be fluent in German as this will enable immediate engagement with critical defence and national security customers.
What Makes This Role Unique
This isn't typical program management - it's a highly specialised role at the intersection of frontier AI, national security, and public sector digital transformation. You'll work on some of Canada's most sensitive and impactful AI deployments, helping government organisations harness cutting-edge technology while maintaining the highest standards of security, ethics, and accountability.
If you're passionate about responsible AI adoption, understand the unique constraints and opportunities within government, and want to have an outsized impact on how Canada leverages AI to serve its citizens, this role is for you.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Paris, France
About Allucent™
At Allucent™, our mission is to shine a light on new therapies that improve lives. When you join our team, you’ll use your unique skills, expertise, and knowledge to forge meaningful partnerships with clients while helping them turn groundbreaking ideas into life-changing treatments.
If you’re passionate about advancing pharmaceuticals and biologics, fueled by an entrepreneurial spirit, and eager to collaborate with top minds across science, business, and operations, we’d love to connect. Together we can accelerate innovation and grow side by side, making a last impact on patients worldwide.
Together we
SHINE
. Find more information about our values.
The role
Bring your monitoring expertise to the forefront of innovation.
We are looking for a
Clinical Research Associate (CRA)
to join our A-team. As a CRA at Allucent™, you will independently control and monitor investigational sites, pro-actively detect issues, provide solutions to ensure clinical studies are performed according to the trial protocol and in compliance with SOPs, applicable regulations, and the principles of Good Clinical Practice.
As a
CRA
, you will take the lead on monitoring activities, owning your sites and relationships with investigators. You’ll be the bridge between sponsor and site, ensuring trial integrity while being supported by a collaborative, experienced team. This includes work related to regulatory affairs, site activation processes—including contracting and start-up activities—to ensure smooth and compliant study execution. You will travel throughout France.
Main responsibilities:
Independently manage all aspects
of monitoring for assigned clinical trials across study phases, including site initiation, routine monitoring, and close-out visits.
Ensure compliance
with protocols, GCP, ICH, SOPs, and applicable regulatory requirements.
Build strong site relationships
, acting as a primary point of contact and ensuring high-quality data collection.
Identify and resolve site issues
, escalating as needed to maintain trial integrity and patient safety.
Activities around
regulatory affairs, site activation
and
study-startup.
Requirements
To be successful you will possess:
You’re an experienced CRA ready to take the next step with a company that truly values your expertise and independence. You thrive in an agile, collaborative environment and want to be part of a team making a real impact.
Experience in leading monitoring activities in complex trials with a minimum of 2 years’ experience.
Strong understanding of
ICH-GCP
and
regulatory guidelines
.
Clear and confident communicator in
English
and
French.
Comfortable working independently and managing priorities.
Willingness to travel, as required (8 DOS per month).
Benefits
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Participation in our enriching Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Disclaimers:
*Our in-office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our
global offices
.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-BL1
Location: Ghent, Belgium
D-ploy is a dynamic IT and Engineering Solutions company operating across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We are committed to delivering reliable and efficient services to our clients through strong partnerships and a people-focused culture.
We are looking for an experienced
Business Analyst
to support a Microsoft 365 data classification and information protection initiative within an international, highly regulated environment.
This role is ideal for someone who combines strong business analysis skills with a solid understanding of information governance, data protection and Microsoft 365 collaboration tools.
You will work closely with business stakeholders, technical specialists and compliance teams to translate data protection policies into practical business processes, technical requirements and user-friendly solutions, ensuring that security measures are effectively implemented and adopted across the organization.
Key Responsibilities
Gather, analyze and document business requirements related to data classification, information protection and secure collaboration.
Translate data classification policies into clear business requirements for sensitivity labels, encryption, sharing permissions and Data Loss Prevention (DLP) controls.
Define and document processes for classifying and labelling new and existing files, documents and SharePoint sites.
Collaborate with business stakeholders and key users to identify sensitive information, high-risk content and potential compliance gaps.
Identify and document business scenarios and exceptions involving external collaboration, partner access, mobile devices and Microsoft Copilot.
Develop test scenarios and test cases for proof-of-concept activities, coordinate User Acceptance Testing (UAT) and consolidate findings to support implementation decisions.
Define key performance indicators (KPIs) to measure adoption, compliance and technical effectiveness, including reporting requirements and data sources.
Work closely with technical teams, cybersecurity specialists and information governance stakeholders to ensure alignment between business requirements and technical solutions.
Support change management and user adoption initiatives by contributing to training materials, user guides, FAQs and stakeholder communications.
Requirements
What We're Looking For
4+ years of experience
as a Business Analyst, including projects related to compliance, information governance or data protection.
Proven involvement in at least one Microsoft 365 information protection or secure collaboration project.
Good working knowledge of Microsoft Purview sensitivity labels and Data Loss Prevention (DLP) from a business and process perspective.
Experience translating data classification, information governance or data protection policies, such as GDPR or GxP, into practical business processes and controls.
Strong experience gathering and documenting business requirements, designing processes and facilitating stakeholder workshops.
Experience developing test scenarios, writing test cases and coordinating User Acceptance Testing (UAT).
Ability to define KPIs and reporting requirements using tools such as Excel, Power BI or monday.com.
Experience working in regulated industries, preferably pharmaceuticals, life sciences or similar environments.
Excellent communication, documentation and stakeholder management skills.
Fluency in English.
Valid criminal record extract, not older than three months, required.
Nice to Have
Microsoft SC-401 or previous SC-400 certification.
Experience with change management methodologies such as Prosci.
Familiarity with monday.com or similar project management and reporting platforms.
Benefits
Broad range of tasks and responsibilities
Friendly and international working environment
Professional development opportunities
Referral program (“Fishing for Friends”)
Company-sponsored events
Is IT in your DNA?
Location: Dallas, United States; Texas City, United States
Location:
Remote, U.S. (Dallas-Fort Worth area preferred)
Employment Type:
Full-Time
Travel:
Approximately 20% domestic travel required
About the Opportunity
Join a fast-growing clean-energy technology company developing advanced thermal energy storage solutions for commercial, industrial, and mission-critical facilities. This role will focus on integrating high-impact chilled-water and cooling-plant systems that help improve data center capacity, energy efficiency, resiliency, and grid stability.
We are seeking a Senior Mechanical Systems Engineer with strong HVAC, hydronic, and chilled-water expertise to lead mechanical integration projects from design through commissioning across the United States.
What You’ll Do
Lead the mechanical design and integration of thermal energy storage and chilled-water systems.
Develop and review P&IDs, hydronic piping layouts, equipment arrangements, valve schedules, and controls integration interfaces.
Perform hydraulic and pipe-stress analyses and support code-compliant engineering documentation.
Integrate systems with chillers, cooling towers, heat exchangers, pumps, and BAS/BMS platforms.
Collaborate with data center operators, MEP firms, contractors, design engineers, controls integrators, and commissioning teams.
Support site surveys, startup, commissioning, and functional testing activities.
Provide technical input for presales efforts, proposals, and RFP responses.
Create or apply automation tools, such as Python or Excel/VBA, to improve engineering analyses and documentation.
Partner with global R&D and product teams to refine system designs and deployment methods.
Mentor junior engineers as the engineering team expands.
What We’re Looking For
Bachelor’s degree in Mechanical Engineering; PE license preferred.
5+ years of experience in HVAC, chilled-water systems, or energy infrastructure.
Strong knowledge of hydronic systems, thermodynamics, cooling plants, and BAS/BMS integration.
Experience coordinating work across mechanical, controls, and electrical disciplines.
Proficiency with AutoCAD, Revit, Plant 3D, or similar design tools.
Familiarity with commissioning, startup, and field-execution processes.
Ability to travel domestically up to 20% of the time.
Requirements
Bachelor’s degree in Mechanical Engineering; PE license preferred.
5+ years of experience in HVAC, chilled-water systems, or energy infrastructure.
Strong knowledge of hydronic systems, thermodynamics, cooling plants, and BAS/BMS integration.
Experience coordinating work across mechanical, controls, and electrical disciplines.
Proficiency with AutoCAD, Revit, Plant 3D, or similar design tools.
Familiarity with commissioning, startup, and field-execution processes.
Ability to travel domestically up to 20% of the time.
Preferred Qualifications
Experience in data centers or other mission-critical facilities.
Exposure to thermal energy storage systems.
Familiarity with data-center cooling architectures, including air-side and water-side economization.
Experience with industrial refrigeration or low-temperature glycol systems.
Knowledge of ASHRAE, ASME B31.3, IPC, NEC, and applicable U.S. building codes.
Experience with hydraulic or pipe-stress analysis software, such as Pipe-Flo or AutoPIPE.
Familiarity with energy/load modeling tools, including TRACE or HAP.
Experience using Python, VBA, Dynamo, or AI tools to automate engineering workflows.
Experience preparing technical narratives, proposals, or RFP responses.
Background in retrofit projects, operational facilities, or fast-growth environments.
Benefits
Work on advanced clean-energy infrastructure supporting the fast-growing data center market.
Combine hands-on field execution with sophisticated engineering design.
Contribute to high-visibility, mission-critical projects with meaningful environmental impact.
Build a path toward technical leadership within a growing engineering organization.
Receive a competitive compensation package including base salary, bonus potential, benefits, and stock options.
Military veterans are encouraged to apply; leadership and field-operations experience are highly valued.
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Sharjah, United Arab Emirates; Ajman, United Arab Emirates; Al Ain, United Arab Emirates; Fujairah, United Arab Emirates
Apt Resources is looking for a
Junior SOLIDWORKS Designer
for our client in Dubai. The ideal candidate will have a background in 3D modeling and familiarity with SOLIDWORKS, supporting the engineering team with 3D models and technical design tasks.
This position is suitable for a junior candidate with a technical background who is eager to develop practical skills in 3D modeling and engineering design.
Key Responsibilities
Create and modify 3D models using SOLIDWORKS.
Assist with preparing and updating technical drawings and design files.
Support the engineering team with 3D modeling and design-related tasks.
Make revisions to models based on technical instructions and feedback.
Maintain organized design files and documentation.
Follow established modeling standards and project requirements.
Requirements
Basic knowledge of SOLIDWORKS and 3D modeling.
Relevant educational background in Mechanical Engineering, Drafting, CAD Design, or a related technical field.
Ability to understand and follow technical instructions.
Good attention to detail and willingness to learn.
Ability to work full-time on-site in Dubai.
Junior candidates with a relevant 3D modeling background are welcome to apply.
Benefits
Salary:
AED 5,000 to AED 10,000 per month, depending on experience and qualifications.
juniorDubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Sharjah, United Arab Emirates; Ajman, United Arab Emirates; Al Ain, United Arab Emirates; Fujairah, United Arab Emirates
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Sharjah, United Arab Emirates; Ajman, United Arab Emirates; Fujairah, United Arab Emirates; Al Ain, United Arab Emirates
Apt Resources is looking for a
Junior Programmer, Metrology Support
for our client in Dubai. The successful candidate will support the engineering team with programming activities related to metrology applications, data processing, automation, and software integration.
This is a suitable opportunity for a junior candidate with a programming background who is willing to learn, follow technical instructions, and develop their skills in an engineering environment.
Key Responsibilities
Support programming activities for metrology applications using Python, PHP, and Java.
Assist with data processing, automation, and reporting tasks.
Support the development and maintenance of software interfaces and integrations.
Assist the engineering team in improving metrology workflows.
Follow technical instructions and complete assigned programming tasks.
Troubleshoot basic software issues and assist with application testing.
Requirements
Basic knowledge of programming, preferably in Python, PHP, and/or Java.
Relevant educational background in Computer Science, Information Technology, Software Development, or a related field.
Willingness to learn and follow technical instructions.
Good problem-solving skills and attention to detail.
Ability to work full-time on-site in Dubai.
Junior candidates with a relevant programming background are welcome to apply.
Benefits
Salary:
AED 5,000 to AED 10,000 per month, depending on experience and qualifications.
juniorDubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Sharjah, United Arab Emirates; Ajman, United Arab Emirates; Fujairah, United Arab Emirates; Al Ain, United Arab Emirates
The candidate must reside in Austria and actively participate in day-to-day management
Budapest, Hungary; Availability for business travel or relocation
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридseniorTas-Sliema, Malta; Sofia, Bulgaria; London, United Kingdom
headUnited Kingdom, London
Berlin
ГибридГеография найма не уточнена
ОфисSydney, Australia; Excited to work with a high-ownership team across multiple time zones
ОфисSydney, Australia; Excited to work with a high-ownership team across multiple time zones
УдалённоGermany; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
Paris, France
География найма не уточнена
seniorDallas, United States; Texas City, United States
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