Location: Bengaluru, Karnataka, India, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We are seeking a
Senior Order Management Analyst
to join our Revenue Operations team in Bengaluru.
In this role, you will lead the operational reporting, data visualization, and governance frameworks for our global Order Management function. You will build and maintain real-time operational dashboards (Looker, Salesforce, NetSuite, Google Workspace), track team SLAs, govern exception queues, and ensure clean data flows across our Quote-to-Cash (QTC) ecosystem. You will work closely with our US-based OM Lead in Oakland, India-based OM Analysts, Deal Desk, Revenue Accounting, and Systems Engineering.
This is a full-time position based in the Bengaluru . Candidates must reside within commuting distance of our Bengaluru office and be available to attend in-person meetings and company events as needed.
This position requires working outside of normal India business hours to support global business operations. The expected working hours for this role will be
9:30 PM to 5:30 AM IST
.
Technologies You’ll Use
Salesforce CPQ, NetSuite, Celigo, Looker / Power BI, Jira, Google Sheets (Advanced), Avalara, Zendesk, claude, chatgpt, gemini, Salesforce Billing
What You’ll Do
Reporting & Dashboard Ownership:
Build, maintain, and own global Order Operations dashboards in Looker, Salesforce, and Google Sheets to track bookings QA, order cycle times, error trends, and SLA performance.
Status & Exception Queue Governance:
Manage daily triage of blocked sales orders, integration errors (Celigo/NetSuite), and amendment backlogs; drive root-cause resolution across cross-functional teams.
Order Validation & Deal Review:
Conduct final reviews of complex, closed/won opportunities in Salesforce CPQ for policy compliance, pricing accuracy, contract terms, and revenue recognition alignment.
Process Standardization & SOPs:
Maintain and refine test cases, validation runbooks, exception handling playbooks, and SOPs as operations transition from offshore BPO partners.
Automation & System Health:
Partner with Systems Engineering to monitor order flow sync health across systems, execute UAT testing for new product/SKU releases, and provide data-driven feedback to tune validation rules.
Cross-Functional Collaboration:
Serve as the primary regional escalation point for Deal Desk, Sales, Legal, and Billing to resolve booking blockers and ensure audit-ready controls.
Skills We’re Looking For
6+ years
of hands-on experience in SaaS Order Management, Deal Desk, or Revenue Operations.
Advanced proficiency in
Salesforce CPQ
and
NetSuite
ERP.
Proven experience building operational dashboards and reports using
Looker, Power BI, Tableau, or Salesforce Analytics
.
Demonstrated capability in analyzing QTC metrics (e.g., error rates, processing SLAs, queue backlogs) to drive process improvements.
Strong understanding of subscription billing models (proration, co-terming, usage, renewals) and SOX control frameworks.
Exceptional written and verbal communication skills for cross-time-zone collaboration.
Optional (Bonus Skills)
Basic SQL or data querying skills to extract and reconcile transactional data.
Prior experience leading process transitions or knowledge transfer (KT) programs from offshore BPO teams.
Exposure to middleware integration tools (e.g., Celigo).
#LI-Hybrid
#LI-DB1
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Tokyo, Japan
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact.
You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role.
WHAT YOU'LL ACHIEVE
- Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion
- Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business
- Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the opportunity for flat and at-risk renewals
- Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews
- Facilitate use-case consultations that guide customers through their continuous Solutions Design and identify new workflow opportunities that drive outcomes and increase value with Notion
- Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered
- Learn Notion’s product and the broader AI ecosystem inside and out so you can be best suited help customers navigate new ways of working and build durable systems in Notion as the underlying system
- Help build and deliver OA programs that generate customer and business outcomes across Notion’s install base
SKILLS YOU'LL NEED TO BRING
- 5+ years of experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment
- Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans
- Technical fluency and presence as a trusted advisor—while you won't be building for your customers, you should be capable of co-design, configuring, and troubleshooting Notion workspaces and workflows
- Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy
- Ability to design and help customers build workflows that drive usage based consumption, connecting adoption patterns to measurable commercial outcomes
- Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems
- You’re obsessed with AI, constantly building with the newest tools and learning new ways of working
- Native level Japanese, business level English
NICE TO HAVES
- Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software
- Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path
- Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams
- Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy. https://dev.notion.so/Notion-Global-Recruiting-Privacy-Policy-a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Remote
Workplace: Remote
Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform.
More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.
We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.
THE ROLE
We’re looking for a Senior Product Manager to join our builders team, which owns the core publishing platform for creators - how they create email templates, landing pages, forms, newsletter sites, and more. You’ll help enable creators to make and send high-impact, visually appealing, on-brand, and delightful content at scale. This is the core of our business - every creator's journey with Kit starts with building something, and we want that experience to be fast, flexible, and delightful.
You'll own key product surfaces end-to-end - from identifying opportunities to shipping products that touch hundreds of thousands of Creators and more than a billion subscribers.
This is a full-time senior IC role ideal for someone who thrives on creating high quality products, aligning the company on a broader vision and strategy, measuring impact, and is excited to shape how Kit shows up in the world - literally, in every email, page, and form a creator publishes.
YOUR SUPPORT SYSTEM
You'll report to Katie Swett Miller https://www.linkedin.com/in/katieswett/, our Chief Product Officer and collaborate closely with Engineering, Design, Data, Marketing, Success, and Sales teams. You'll partner across functions to ensure alignment between product experiences and go-to-market efforts, while having access to a peer group of Product Managers across Kit for support and mentorship.
WHAT YOU'LL DO
- First Week: Dive into Kit's product ecosystem, the Builders surfaces (email editor, landing pages, forms, newsletter site), and current tooling for measuring content quality and creator output. Attend Get-To-Know-You (GTKY) meetings with cross-functional partners. Get access and learn key tools like Linear, Mixpanel, Omni, and our design/prototyping stack.
- First Month: Build rituals. Dive into the products. Meet with a customer. Have shipped your first feature, partnering with engineering, design, and marketing closely.
- First Six Months: Have an established POV on how we win in the industry. What success looks like for the team and the product space. And have engineers and the broader company understanding progress towards those goals.
- First Year: Led major initiatives from conception through to successful launch. Impacted customers and the business.
WHAT WILL S.E.T. YOU UP FOR SUCCESS
Skills
- Data-informed decision making and quantitative analysis
- Strong product judgment and prioritization
- Systems thinking and building for scale
- Deep collaboration with design on craft and visual quality
- Cross-functional influence and collaboration
- Strong AI fluency. Comfortable using AI tools daily in your own workflow and evaluating where AI can meaningfully improve a product
- Clear written and verbal communication
- Bonus if you have Publishing or content creation expertise
Experiences
- 6-9+ years in product management with significant ownership of a core, revenue-driving product area.
- Proven track record building high quality, scaled, software - ideally including creation tools, editors, or content/publishing surfaces.
- Deep experience with content creation online
- Partnered closely with design to drive long-term vision for a product area, including hands-on involvement in craft and visual polish
Traits
- High ownership and autonomy in ambiguous environments
- Comfort balancing short-term wins with long-term vision
- Systems thinker who builds foundations, not just features
- Low ego, strong collaborator who influences without authority
- Intellectually curious with a bias toward learning
- Clear communicator who can articulate strategy, tradeoffs, results at multiple levels
- Customer-focused while maintaining business discipline
- Strong taste and attention to craft - cares about how things look and feel, not just whether they function
WHAT WON'T SET YOU UP FOR SUCCESS
- Seeking highly structured environments with predetermined solutions
- Preferring tactics over systems thinking
- Needing extensive direction to identify opportunities
- Discomfort with setting goals and measuring outcomes and work against them
- Difficulty distinguishing signal from noise in ambiguous situations
- Indifference to visual/craft quality or treating design as an afterthought
WORKING HOURS AND LOCATION
We're 100% remote with team members across the globe, but this role requires consistent overlap with our Engineering, Product, and Design teams across Europe and the U.S. The team has fixed meetings from 10:45–11:45 a.m. Eastern on Mondays, Wednesdays, and Thursdays. We also ask team members to keep 12:00–2:00 p.m. Eastern generally available for recurring EPD meetings, planning sessions, our Team Call, and occasional project meetings. This window won't be filled with meetings every day, but we need the flexibility to schedule within it while both our European and West Coast teammates are online. Fridays are focus days, with no recurring meetings.
COMPENSATION + PERKS + BENEFITS
Kit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 4 ($173,000). Level is determined based on experience and our interview process.
PERKS + BENEFITS INCLUDE:
- Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/
- Kit equity
- 401k with a 5% match
- We cover up to $2,100 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna
- $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget
- Individual learning + development budget ($3,500/year)
- Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups
- Gender affirming benefits
- Childcare benefit up to $3,000 annually through JOON
- Twenty (20) days of paid time off during each year of employment
- Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
- Ten (10) paid holidays a year
- Two weeks of paid sick time each year, including mental health + well being days
- Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
- Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
- Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period
- Four-week, paid sabbatical after five years with the team
- Fantastic in-person or virtual retreats with the team twice a year
HOW TO APPLY
We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:
1. A phone screen with our recruiter (30 min)
2. Hiring manager interview (45 min)
3. Take-home assignment
4. Panel interview with cross functional stakeholders (60 min)
5. Final interview (60 min)
We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.
Kit is an equal opportunity employer
We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply.
We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.
Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Location: Remote
Workplace: Remote
Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform.
More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.
We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.
THE ROLE
We’re looking for a Senior Product Manager to join our builders team, which owns the core publishing platform for creators - how they create email templates, landing pages, forms, newsletter sites, and more. You’ll help enable creators to make and send high-impact, visually appealing, on-brand, and delightful content at scale. This is the core of our business - every creator's journey with Kit starts with building something, and we want that experience to be fast, flexible, and delightful.
You'll own key product surfaces end-to-end - from identifying opportunities to shipping products that touch hundreds of thousands of Creators and more than a billion subscribers.
This is a full-time senior IC role ideal for someone who thrives on creating high quality products, aligning the company on a broader vision and strategy, measuring impact, and is excited to shape how Kit shows up in the world - literally, in every email, page, and form a creator publishes.
YOUR SUPPORT SYSTEM
You'll report to Katie Swett Miller https://www.linkedin.com/in/katieswett/, our Chief Product Officer and collaborate closely with Engineering, Design, Data, Marketing, Success, and Sales teams. You'll partner across functions to ensure alignment between product experiences and go-to-market efforts, while having access to a peer group of Product Managers across Kit for support and mentorship.
WHAT YOU'LL DO
- First Week: Dive into Kit's product ecosystem, the Builders surfaces (email editor, landing pages, forms, newsletter site), and current tooling for measuring content quality and creator output. Attend Get-To-Know-You (GTKY) meetings with cross-functional partners. Get access and learn key tools like Linear, Mixpanel, Omni, and our design/prototyping stack.
- First Month: Build rituals. Dive into the products. Meet with a customer. Have shipped your first feature, partnering with engineering, design, and marketing closely.
- First Six Months: Have an established POV on how we win in the industry. What success looks like for the team and the product space. And have engineers and the broader company understanding progress towards those goals.
- First Year: Led major initiatives from conception through to successful launch. Impacted customers and the business.
WHAT WILL S.E.T. YOU UP FOR SUCCESS
Skills
- Data-informed decision making and quantitative analysis
- Strong product judgment and prioritization
- Systems thinking and building for scale
- Deep collaboration with design on craft and visual quality
- Cross-functional influence and collaboration
- Strong AI fluency. Comfortable using AI tools daily in your own workflow and evaluating where AI can meaningfully improve a product
- Clear written and verbal communication
- Bonus if you have Publishing or content creation expertise
Experiences
- 6-9+ years in product management with significant ownership of a core, revenue-driving product area.
- Proven track record building high quality, scaled, software - ideally including creation tools, editors, or content/publishing surfaces.
- Deep experience with content creation online
- Partnered closely with design to drive long-term vision for a product area, including hands-on involvement in craft and visual polish
Traits
- High ownership and autonomy in ambiguous environments
- Comfort balancing short-term wins with long-term vision
- Systems thinker who builds foundations, not just features
- Low ego, strong collaborator who influences without authority
- Intellectually curious with a bias toward learning
- Clear communicator who can articulate strategy, tradeoffs, results at multiple levels
- Customer-focused while maintaining business discipline
- Strong taste and attention to craft - cares about how things look and feel, not just whether they function
WHAT WON'T SET YOU UP FOR SUCCESS
- Seeking highly structured environments with predetermined solutions
- Preferring tactics over systems thinking
- Needing extensive direction to identify opportunities
- Discomfort with setting goals and measuring outcomes and work against them
- Difficulty distinguishing signal from noise in ambiguous situations
- Indifference to visual/craft quality or treating design as an afterthought
WORKING HOURS AND LOCATION
We're 100% remote with team members across the globe, but this role requires consistent overlap with our Engineering, Product, and Design teams across Europe and the U.S. The team has fixed meetings from 10:45–11:45 a.m. Eastern on Mondays, Wednesdays, and Thursdays. We also ask team members to keep 12:00–2:00 p.m. Eastern generally available for recurring EPD meetings, planning sessions, our Team Call, and occasional project meetings. This window won't be filled with meetings every day, but we need the flexibility to schedule within it while both our European and West Coast teammates are online. Fridays are focus days, with no recurring meetings.
COMPENSATION + PERKS + BENEFITS
Kit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 4 ($173,000). Level is determined based on experience and our interview process.
PERKS + BENEFITS INCLUDE:
- Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/
- Kit equity
- 401k with a 5% match
- We cover up to $2,100 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna
- $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget
- Individual learning + development budget ($3,500/year)
- Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups
- Gender affirming benefits
- Childcare benefit up to $3,000 annually through JOON
- Twenty (20) days of paid time off during each year of employment
- Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
- Ten (10) paid holidays a year
- Two weeks of paid sick time each year, including mental health + well being days
- Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
- Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
- Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period
- Four-week, paid sabbatical after five years with the team
- Fantastic in-person or virtual retreats with the team twice a year
HOW TO APPLY
We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:
1. A phone screen with our recruiter (30 min)
2. Hiring manager interview (45 min)
3. Take-home assignment
4. Panel interview with cross functional stakeholders (60 min)
5. Final interview (60 min)
We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.
Kit is an equal opportunity employer
We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply.
We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.
Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Location: United States (Remote)
Workplace: Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
ABOUT THE ROLE:
As a Senior People Business Partner, you’ll be a founding member of the Organizational Effectiveness function at Teleport. Reporting to the Senior Manager, Organizational Effectiveness, you'll be a partner to the go-to-market organization. You’ll sit close to their senior leaders and managers partnering with them to keep these organizations healthy and effective over time.
This is a strategic role for an experienced People Business Partner who knows go-to-market teams well. You’ll diagnose organizational health, spot trends and capability gaps as these teams grow, and partner with leaders to set priorities and work on what keeps teams strong at scale: manager development, org design, succession, and leadership programs you can measure. You’ll work hand in hand with our HR team, who owns the employee lifecycle globally. You’ll share context, align on priorities, and give the leaders and managers you both support one consistent experience.
WHAT YOU’LL DO:
- Diagnose the health of the organizations you support: how teams are doing and where they’re headed.
- Measure the effectiveness of programs and processes, and adjust based on what the data shows.
- Coach managers and senior leaders as they grow, and help them confidently guide their teams through change and navigate complex organizational challenges.
- Lead org design, team structure, and succession planning with your business leaders.
- Design leadership development and offsites that lift manager capability across the org, with a clear learning arc.
- Partner closely with the HR team, pairing your proactive work on org health with the structure and judgment they bring to how people are supported, so the People function is stronger for it.
- Bring modern tools, including AI, to work faster and sharpen how you diagnose org health, and help the managers you support do the same.
WHAT WE’RE LOOKING FOR:
- 12+ years partnering with senior leaders as a People or HR Business Partner or in organizational development, or 8+ years with an advanced degree in a related field.
- Deep experience partnering with go-to-market organizations such as Sales, Revenue, Marketing, Finance and Business Operations, and fluency with how commercial teams operate, including pipeline and quota-carrying dynamics.
- A track record of developing senior-level leaders and above, and coaching managers to improve their effectiveness.
- Strength in org design, succession, change management, and measuring the effectiveness of the programs you run.
- The presence to influence senior leaders and offer a candid point of view, without formal authority.
- Sound judgment on when to act, when to bring in HR, and how to hold confidentiality, working primarily from aggregate team-health data.
HOW WE HIRE:
Our process is designed to be straightforward and respectful of your time. We skip performative rounds and focus on what matters: understanding how you think and what you can do.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp Economics Lab is the go-to source for understanding how businesses spend on and adopt AI. Built on Ramp’s $200B+ business spend dataset, our flagship Ramp AI Index https://ramp.com/data/ai-index tracks the AI economy through actual business spend data. We help CFOs and finance teams understand what these trends mean for their businesses, and our research is regularly cited by outlets including the Financial Times, The Wall Street Journal, and Bloomberg. You will work with Ara Kharazian https://www.linkedin.com/in/akharazian/, lead economist.
We’re hiring an analytical, resourceful researcher to own and expand this work: run the Ramp AI Index, develop new metrics on AI spending and adoption, explore questions about AI ROI, and extend our research internationally. You’ll turn findings into clear reports, charts, presentations, and interactive tools that help CFOs and finance teams make better decisions.
You will also build our customer-facing research function: developing Ramp’s outlook on AI, meeting with customers and prospects, and translating our data into practical recommendations for business planning, budgeting, and AI strategy. You’ll partner with the growth team to package and distribute this work through reports, web content, presentations, and events that reach finance leaders.
This role combines economic judgment, applied data science, public writing, data visualization, and executive communication. You should be able to move from an important question to credible analysis, a clear visual or argument, and advice a business leader can act on.
WHAT YOU NEED
- 5+ years of experience in an analytical role, such as investment banking, equity or industry research, consulting, business operations, data science, or economics. We care about evidence of strong analysis, clear communication, and ownership across projects.
- Strong perspectives on the economics of AI, economic policy, new media, and writing
- Strong knowledge of SQL
- Familiarity with BI tools (preferably Looker, Omni, Sigma, Hex or equivalent) and experience distributing data insights via reports and dashboards
- Track record of shipping high-quality research, writing, and thought leadership under short, non-academic timelines
- Ability to thrive in a fast-paced, constantly improving, start-up environment that focuses on solving problems with iterative technical solutions
- Active reader of the news in economics, business, and AI trends
- An advanced user of AI for data science, and an eye for good charts and web design (we vibecode ramp.com/data http://ramp.com/data ourselves)
NICE-TO-HAVES
- Experience with the modern data stack (Fivetran / Snowflake / dbt / Looker / Hightouch or equivalents)
- Experience within the payments and financial technology space
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
We are looking for a proven Outcomes Architects Manager with a strategic and entrepreneurial spirit to join the GTM Team. As the Enterprise OA Leader, you will play an important role defining/iterating on our expand motions, providing customer feedback to help share our roadmap, driving increased adoption, owning ongoing value delivery, and and generating expansion revenue to grow our business. You will own the strategy and execution of your team’s segment.
The Outcomes Architect team is a new function at Notion that combines RM, CSM and SE capabilities to drive workflow adoption and retention at our customers.
WHAT YOU'LL ACHIEVE:
- Increase Team Performance on Adoption, Retention, and Customer Value: Your role centers on up-leveling the team to boost product adoption, retention, customer value, and satisfaction through effective retention strategies and churn prevention in the Enterprise segment (note that your team will own a subset of renewals).
- Team Leadership and Development: As a leader, you'll recruit, train, and mentor a high-performing Outcomes Architect team that embodies our core values and operational goals.
- Data-Driven Insights and Operational Excellence: You will build and refine a consistent KPI/OKR system that enables data-driven decisions to identify risks, trends, and opportunities.
- Cross-Functional Collaboration and Partnerships: You will partner with solutions consulting and forward deployed engineers to ensure smooth customer onboarding and continuously refine the customer journey to drive long-term success. You will also bridge the gap between customers and internal teams by channeling feedback into product development, ensuring continuous improvement of the platform.
- AI Workflow Adoption: You and your team will drive new workflows and build beside customers to implement them.
- Customer Leadership: You will serve as the key extension of your team for high-stakes customer engagements (both internally and externally), such as business reviews.
SKILLS YOU'LL NEED TO BRING:
- 5+ years of people management experience for a CS, sales, SE or account management team
- Experience with large and strategic customers (experience with Fortune 500)
- Experience working with technical stakeholders
- Experience driving AI adoption
- Can convey complex information to executives clearly and concisely and resolve tradeoffs
- Effective communicator across levels and audiences
- Strong leadership skills with a focus on empowerment, positive-mindsets, collaboration and ability to inspire a team of direct reports
- High ownership mentality
- Comfortable with the ambiguity and pace of iteration of an early-stage startup
- Growth mindset and thrive in the building stage of a nascent team
NICE TO HAVES:
- You have experience using Notion
- You've built new CS playbooks or processes
- Experience using Gainsight
- Experienced in hiring and training talent at scale
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in New York City, the estimated base salary range for this role is $225,000 - $275,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Rwanda
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Job Title:
Field Manager
Reports to:
Program Manager
Role Overview:
The Field Manager (“FM”) will be expected to lead the field based aspects of our project. The Field Manager will own the overall enrollment process, including achieving targets; building professional development; and identifying opportunities for risk mitigation and process improvement. The Field Manager will serve as the key “eyes and ears” resource on the ground for the Country Director and Program Director and will be responsible for regularly synthesizing updates on operational health. The role will reward strong personnel management, organizational skills, and a strong commitment towards building a scalable and better-leveraged field organization. This role will require regular travel or relocation to the field locations we are working in.
Responsibilities
Campaign Management: [25%]
The FM will be responsible for managing all aspects of ground operations:
Set and own quantifiable targets like households enrolled and operational efficiency.
Serve as the organization’s engine for continuous improvement of the enrolment process and recipient experience.
People Management: [25%]
The FM will be expected to oversee a performance-oriented culture within the team (their reports), with all staff receiving feedback and development opportunities to achieve their potential.
Hire, train and manage field staff.
Run performance reviews for direct reports and build their capacity to do the same.
Identify and coach high-potential field staff to grow on a quick promotion trajectory.
Data and Analysis: [10%]
The FM will be expected to be comfortable using data to track performance, and inform decision-making, making recommendations to the PM.
Guide and support reports on data inquiries, skill development, and data analysis
Work effectively with GD’s global data team (framing needs and expectations, and holding self and others accountable to agreed timelines)
Communication: [25%]
Meet the GD “bar” for online communication responsiveness (slack, email, phone)
Be able to prepare succinct reports for the Program Manager to present to management
Support for auxiliary projects: [5%]
Assist Program Manager with communicating and executing new projects / pilots / technologies (e.g. messaging Salesforce to field team, rolling out mobile app questions, etc.)
Team-building / morale: [10%]
Identify opportunities for morale-building (e.g. retreats, team events, incentive schemes, etc.)
Desired abilities/experience:
Degree in a relevant field
At least 3-5 years of management experience, preferably managing manager
Exceptional leadership ability with demonstrated success in motivating and developing subordinates
Exceptional ability to problem-solve complex operational challenges in the field
Excitement about owning challenging management tasks, including mentoring and motivating direct reports and the broader field team
Demonstrated ability to work in a highly independent and self-directed manner, while effectively communicating upwardly about gaps and risks
Strong communication and relationship-building skills and the ability to represent the organization effectively to external parties
Strong analytical and technical skills, including a high level of proficiency with Microsoft Excel
Demonstrated success in a high-performance work environment
Ability to manage day-to-day operations while simultaneously building more robust, efficient systems.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is hiring Executive Assistants to partner with senior leaders across the company. Our EAs play a critical role in helping executives operate at their best—creating focus, removing friction, anticipating needs, and ensuring important work moves forward.
This is more than calendar and logistics management. You’ll serve as a trusted partner to your executives, using strong judgment, operational rigor, and modern tools to create leverage in a fast-moving environment. The work is highly visible and constantly evolving, offering exposure to some of Ramp’s most important teams, priorities, and decisions.
We are currently hiring two Executive Assistants to support leaders across Finance and Legal. We generally look for the same core qualities across our EA team: exceptional judgment, discretion, adaptability, and the ability to build trusted partnerships. During the initial conversations, we’ll learn more about your experience and preferences and discuss where there may be the strongest mutual fit.
This role is based in our New York City office. We default to being in the office at least three days a week.
WHAT YOU'LL DO
- Partner closely with senior leaders to manage their time, priorities, and day-to-day execution
- Own complex, high-volume calendar management across multiple executives, navigating frequent changes and competing priorities
- Manage executive inboxes as needed, including triaging communications, drafting responses, flagging urgent matters, and ensuring important items receive timely attention
- Coordinate domestic and international travel with close attention to efficiency, executive preferences, and changing business needs
- Plan and execute leadership meetings, offsites, team events, customer or partner engagements, and cross-functional working sessions
- Draft, organize, and manage communications on behalf of executives when appropriate
- Serve as a central coordination point across internal teams and external stakeholders, ensuring clarity, alignment, and follow-through
- Track action items, deadlines, and commitments, proactively prompting executives and partners to keep work moving
- Manage budgets, expenses, and vendor relationships on behalf of executives
- Handle sensitive business, financial, legal, customer, and personnel information with exceptional discretion
- Identify inefficiencies and build lightweight systems, documentation, and workflows that improve speed and organization
- Use AI, automation, and modern tooling to eliminate repetitive work and create greater leverage for yourself and your executives
- Continuously look for ways to anticipate needs and improve how work gets done
WHAT YOU NEED
- 3+ years of experience supporting senior executives in a fast-paced, high-accountability environment
- Proven ability to manage complex calendars, shifting priorities, and multiple high-priority workstreams
- Strong organizational instincts and exceptional attention to detail—you anticipate what’s needed and ensure nothing falls through the cracks
- Sound judgment about when to act independently, when to seek context, and when to escalate
- High discretion and comfort handling sensitive or confidential information
- Clear, concise written and verbal communication skills
- High EQ and the ability to build trust quickly with executives, cross-functional partners, and external stakeholders
- A proactive, ownership-oriented approach—you identify what needs to happen and move it forward without waiting to be asked
- Comfort operating in ambiguity and adapting as priorities evolve
- Strong proficiency with Google Workspace, Slack, and other modern collaboration tools
- Demonstrated use of AI, automation, or tooling to streamline work and reduce manual effort
NICE-TO-HAVES
- Experience supporting multiple executives simultaneously
- Experience supporting leaders in GTM, Finance, Legal, or another externally facing or highly confidential function
- Background in a high-growth or scaling company
- Experience coordinating with customers, investors, partners, advisors, or external counsel
- Experience managing executive inboxes and drafting communications
- Track record of building systems or processes that improve team speed and execution
- Fluency with workflow automation, bots, or AI assistants
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Romania; Brazil; Peru; Sweden; Colombia; Argentina; Cyprus; South Africa; Czech Republic; Hungary; Mexico; Chile; Poland; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Before you apply, we encourage you to explore our culture page https://www.kraken.com/culture to understand what drives us and how we work.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The Pro team is responsible for everything to do with the trading backend services such as the matching engine, market data gateways, internal and external APIs, and various other trading services. The team is located globally and responsibilities are split into sub-teams, working with various tech stacks. Our teams code in Rust and work agile around the globe.
THE OPPORTUNITY
- Design and implement robust Rust services and libraries that power trading, payments, and crypto experiences with a focus on reliability, performance, and user impact.
- Write reusable, testable, and highly efficient code that scales across teams and supports revenue-critical systems without compromising safety or security.
- Collaborate on large-scale distributed systems architecture, translating evolving product requirements into resilient, low-latency solutions.
- Work alongside hundreds of experienced Rust engineers, contributing to a high-performance, product-driven engineering culture.
WHAT YOU BRING
- 7+ years of software engineering experience
- Experience building financial trading focused products
- Proficient in writing network services or asynchronous code in Rust
- Have a security-first mindset during system design to ensure robustness
- Demonstrate the ability to autonomously debug issues across the stack (OS, network, application)
- Apply a solid understanding of distributed systems and technologies, including RPC protocols, Kafka, and Event-Driven Systems, to design scalable solutions
- Collaborate effectively with product teams to gather requirements and constraints for designing appropriate systems
- Take complete end-to-end ownership of systems and libraries
- Provide mentorship to other engineers while contributing to defining the technical culture
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
We are looking for a Head of Customer Growth to build and lead the operating system that helps RevenueCat customers become better app businesses.
This is broader than a traditional Customer Success role. It combines strategic account coverage, app-growth judgment, specialist advisory, customer education, product adoption, and scalable enablement. The goal is not to give every customer the same high-touch service. It is to identify where RevenueCat can create disproportionate value, deploy the right kind of help, and turn every successful customer intervention into knowledge that benefits the rest of the customer base.
You will lead a multi-lane Customer Growth function spanning the CSM team, Growth Advisory, Growth Advocacy, and the emerging Customer Enablement function. The CSM Team Lead will own daily CSM execution. You will set the strategy, operating model, talent bar, investment plan, and measures of success for the function as a whole.
For our highest-value customers, this means deep account context, growth diagnosis, stakeholder mapping, product-adoption strategy, technical-account coordination, and clear next-step ownership. For high-potential customers, it means identifying them early and providing the right help before revenue has fully materialized. For customers with specific growth bottlenecks, it means bringing in the right specialist. For the broader customer base, it means scalable education through Growth Advocates, lifecycle guidance, office hours, playbooks, templates, product nudges, and eventually dynamic next-best-action systems.
Your job is to make Customer Growth one operating system rather than a collection of disconnected activities.
WHY WE ARE HIRING FOR THIS ROLE NOW
RevenueCat serves tiny indie apps, fast-growing startups, games, media companies, health and fitness apps, AI products, marketplaces, and some of the most sophisticated consumer app businesses in the world.
The app market is top-heavy, so the human touch must be allocated deliberately. At the same time, a customer that is small today may become strategically important very quickly. Contract status and current revenue are necessary signals, but they are not sufficient.
We already have many of the ingredients: CSMs, a CSM Team Lead role, Growth Advocates, Customer Growth Advisory specialists, Product, Support, Marketing, Sales, TAM, Data, and one of the richest datasets in app monetization. We need a leader who can turn those ingredients into a coherent function.
WHAT YOU WILL BE RESPONSIBLE FOR
- Own Customer Growth strategy across the full customer base. Define how RevenueCat helps customers grow after they begin using the product, including named accounts, high-potential customers, specialist-assisted customers, scaled customers, and the long tail.
- Build segmentation and coverage. Use current value, future potential, adoption, intent, growth moments, risk, and strategic importance to decide who receives named CSM coverage, time-bound help, specialist advisory, scaled education, product-led guidance, or monitoring.
- Lead through the CSM Team Lead. Set the bar for customer context, account strategy, stakeholder management, growth diagnosis, adoption planning, commercial awareness, and follow-through. Develop the Team Lead and create a strong leadership bench rather than becoming the permanent CSM manager.
- Identify high-potential customers early. Work with Data, Product, Sales, Marketing, and Support to find customers with meaningful future potential before revenue alone makes them obvious.
- Govern Growth Advisory. Define intake, qualification, expected impact, output quality, follow-through, and reuse. Specialists should be deployed against specific high-value problems rather than become general-purpose consulting capacity.
- Make Growth Advocacy a customer-education channel. Ensure Growth Advocates turn real customer learning into authoritative one-to-many education for existing customers and the broader app ecosystem.
- Build Customer Enablement and Scaled Growth. Create the roadmap for lifecycle programs, templates, office hours, documentation, automation, product nudges, and next-best-action guidance.
- Drive meaningful product adoption. Partner with Product and Product Marketing so customers adopt RevenueCat capabilities in ways that help them win, rather than merely increasing feature activity.
- Create clear cross-functional decision rights. Define how Customer Growth works with Sales, TAM, Support, Product, Marketing, and Data without turning CSMs into AEs, TAMs into a catch-all, or collaboration into meeting theater.
- Build the customer-insight loop. Repeated customer questions should become product improvements, enablement, playbooks, benchmarks, documentation, lifecycle programs, and market education.
- Own the function. Set metrics, operating cadences, headcount plans, budget, organization design, executive communication, and the talent bar across Customer Growth.
WHAT SUCCESS LOOKS LIKE
WITHIN THE FIRST MONTH
- Meet directly with at least 15 customers across different sizes, growth stages, product footprints, and monetization models—including high-value, high-potential, at-risk, and scaled customers.
- Take point on at least two live customer-growth situations. Work alongside the CSM, Advisory, TAM, Support, or Product partner to diagnose the problem, agree ownership, and move each customer to a concrete next milestone.
- Ship at least one no-regrets improvement to a broken handoff, account motion, Advisory route, or customer experience rather than waiting for a complete strategy.
- Establish a clear operating agreement with the CSM Team Lead and act on urgent customer, talent, or ownership issues.
- Build a working view of the team, coverage, high-potential misses, lane boundaries, and metrics—deep enough to make decisions, without allowing analysis to delay action.
WITHIN THE FIRST THREE MONTHS
- Act as executive sponsor for a small set of strategically important or high-potential customers and personally lead at least two customer-growth interventions through a measurable milestone.
- Put the first version of segmentation and coverage into production on real accounts, then revise it from evidence.
- Run decision-oriented account reviews and a working Growth Advisory intake and follow-through motion.
- Ship the first scaled education or Customer Enablement program based on a repeated customer need.
- Make the first material changes to ownership, operating cadence, or talent where the current model is not working.
- Establish a customer-insight loop that turns frontline evidence into owned Product, education, lifecycle, or process actions.
WITHIN THE FIRST SIX MONTHS
- Maintain direct customer contact every week and own selected executive relationships while leading the wider system through the CSM Team Lead and specialist leaders.
- Operate a functioning multi-lane Customer Growth model with clear owners, live handoffs, and visible outcomes across CSM, Growth Advisory, Growth Advocacy, and Customer Enablement.
- Have the CSM Team Lead independently owning daily CSM execution, coaching, and account quality.
- Demonstrate measurable results from customer interventions and show that repeated one-to-one work is becoming reusable Advisory output, education, enablement, or product insight.
- Have shipped multiple scaled programs and made concrete hiring or investment decisions for the function.
WITHIN THE FIRST TWELVE MONTHS
- RevenueCat has a trusted, actively used system for serving high-value, high-potential, specialist-assisted, and scaled customers.
- Customer Growth produces measurable improvement in customer outcomes, meaningful product adoption, account health, renewal readiness, expansion quality, and customer revenue outcomes.
- The Head remains directly connected to customers and is a trusted executive partner for selected strategic accounts.
- The best customer work consistently becomes reusable product, education, and market leverage.
- The function has a strong leadership bench and a record of shipping improvements without waiting for perfect information.
WHAT YOU WILL NEED TO BE SUCCESSFUL
- Approximately 10 or more years in Customer Success, Customer Growth, strategic accounts, Growth Advisory, product growth, lifecycle, monetization, or an adjacent customer-facing function.
- Five or more years leading customer-facing teams, including managers, senior team leads, or specialist groups.
- Evidence of owning an entire function or multi-lane operating model, not only managing an individual CSM team.
- Experience building or materially rebuilding segmentation, coverage, strategic-account, adoption, health, advisory, or scaled-customer systems.
- Strong commercial judgment around NDR, renewal risk, expansion influence, customer value, and executive alignment.
- Credibility with mobile apps, app monetization, in-app purchases, paywalls, checkout, pricing and offers, lifecycle, retention, experimentation, analytics, or a closely adjacent domain.
- Enough product and technical fluency to lead around a developer-facing platform while preserving clear ownership for TAM, Support, and Engineering.
- Experience managing both generalists and specialists.
- Evidence of turning repeated one-to-one work into scalable systems.
- Strong written communication, directness, and remote-first operating habits.
- Evidence of hiring, coaching, performance management, and raising the leadership and talent bar.
IDEALLY, YOU
- Have led CSMs and advisory, education, lifecycle, or enablement teams together.
- Have scaled a customer-facing function through a major company-growth stage.
- Have worked in a hybrid self-serve, product-led, and enterprise business.
- Have firsthand experience as an app operator, growth leader, founder, or consultant.
- Have built product-led or tech-touch Customer Success programs.
- Have helped productize or commercialize an advisory or professional-services capability.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
We are looking for a Head of Sales to build and lead the commercial system that converts RevenueCat's market position, product signals, and customer demand into dependable revenue, regardless of that revenue coming in the form of an immediate contract, a self-serve credit-swipe, or long-term expansion.
In the ‘app monetization platform’ category, RevenueCat currently has about a 90% marketshare, ranging from the biggest apps in the world (ChatGPT, Ladder, VSCO) to a long tail of 100,000+ indies and startups vying to make it big. We only power roughly 25% of in-app revenue, though: The majority of apps still tries to build this themselves. Your job will be to show them the error of their ways. Not (just) to close a deal, but because we truly, deeply believe we will help them make more money.
As the Head of Sales, you’ll lead the AE and Sales Engineering teams, bringing both teams together in a single, well-oiled machine. You’ll set the functional strategy, develop talent, own forecasting and results, and you’ll personally help move important opportunities forward without becoming the required manager or closer on every deal.
WHY WE ARE HIRING FOR THIS ROLE NOW
We have more opportunities than the current team can consistently identify, prioritize and pursue.
Our reputation and market position produce consistent touch points with the majority of potential prospects, without those touch points turning into economic opportunities. At the same time, we’re rapidly expanding into new markets and product areas that need more proactive sales support than we can deliver.
We need a leader who can make several motions work together without forcing them into one generic process:
- Complex evaluations involving technical, business, security, legal, and procurement stakeholders.
- Faster mid-market opportunities that require strong qualification and commercial momentum.
- Self-exploration where customer behavior reveals an opportunity before a formal handraise.
- Carefully researched outbound engagement with app businesses where RevenueCat has a specific reason to be useful.
- Partner-sourced and selected regional motions whose economics must be demonstrated before they are scaled.
The foundations exist: Account Executives, Sales Engineers, product and usage data, a respected brand, Growth Marketing, Partnerships, Revenue Operations, Product, Finance, and Customer Growth. This role will turn those ingredients into a successful Sales function.
WHAT YOU WILL BE RESPONSIBLE FOR
- Own the function. Set goals, metrics, operating cadences, headcount plans, budget, organization design, executive communication, and the performance bar across Sales.
- Build a multi-motion Sales system. Define how strategic, mid-market, product-led, outbound, partner, and regional opportunities are identified, qualified, staffed, and advanced, across a growing product portfolio.
- Create qualified pipeline beyond inbound. Develop focused account and outbound programs grounded in customer evidence, specific use cases, market events, and product signals rather than undifferentiated prospecting.
- Close the coverage gap. Ensure high-potential product usage, sign-ups, inbound requests, support interactions, and target-account signals quickly result in a named owner and an intentional next action.
- Build the team. We have good building blocks in place but the team needs to be significantly expanded to take on our current scale. Hire and developer exception talent, and define what makes a great sales team member at RevenueCat.
- Remain close to customers. Participate in customer conversations every week and personally lead or support opportunities with unusual economic, technical, or organizational complexity.
- Make the forecast useful. Establish definitions and inspection habits that distinguish real, qualified opportunity value from incomplete records, existing usage conversions, renewals, total contract value, or loosely influenced demand.
- Help shape pricing and packaging. Bring a clear Sales point of view to cross-functional pricing and packaging decisions, using customer evidence to advocate for structures that support value, adoption, and durable growth.
- Get cross-functional collaboration right. Define how Sales works with Customer Growth, Partnerships, Marketing, Finance, Revenue Operations, Product, Engineering, TAM, and Support without creating duplicate account ownership or executive rescue as the default operating model.
- Create learning from every deal. Turn repeated discovery patterns, objections, migrations, wins, and losses into better playbooks, reusable assets, Product evidence, and team training.
WHAT SUCCESS LOOKS LIKE
We help even more apps make even more money, without turning Sales into the standard SaaS “spray and pray” factory
WHAT YOU WILL NEED TO BE SUCCESSFUL
- 5+ Year of experience leading Sales in a technically complex B2B environment, including responsibility for managers or senior team leads as well as individual contributors.
- Success across multiple distinct motions such as strategic enterprise, mid-market, product-led Sales assistance, focused outbound, channel, or regional selling.
- Experience creating qualified pipeline rather than depending entirely on inbound demand or a large SDR organization.
- Enough product and technical fluency to talk to Engineering about a possible migration without relying on Sales Engineering for every conversation.
- Fluency with pipeline inspection, forecasting, conversion data, capacity planning, and performance management.
- Evidence of hiring, coaching, developing leaders, raising standards, and making difficult talent decisions.
- Strong cross-functional collaboration with Product, Engineering, Marketing, Finance, Operations, Partnerships, and post-sale teams.
- A desire to stay personally engaged with customers and live commercial work as the organization grows (and an understanding of why this matters).
IDEALLY, YOU
- Have worked in a product-led or usage-based business where self-service remains an important customer path.
- Understand app infrastructure, payments, monetization, developer platforms, or another domain with meaningful implementation complexity.
- Have built a productive Account Executive and Sales Engineering partnership.
- Have experience with partner-sourced, international, or regional programs.
- Have sold to buying groups spanning engineering, product, growth, finance, security, legal, and procurement.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
The next wave of enterprise transformation is being built by the Global Systems Integrators and every one of them is racing to stand up AI transformation and AI governance practices for their clients. Docker's AI Governance strategy is the natural infrastructure layer underneath that motion, and we need a senior partner leader to make that connection real, commercially, at scale.
We're looking for a Principal, GSI & SI Partnerships to build and lead Docker's engagement with the world's largest consultancies and systems integrators; Accenture, Deloitte, EY, KPMG, and others, as both a strategic force multiplier for our AI Governance narrative and a tactical revenue engine through co-sell.
This is a dual-altitude role. At one level, you are the executive relationship-holder who gets Docker a seat at the table inside GSI AI practices; shaping how they build, package, and go to market with AI transformation offerings. At the other, you are the operator who turns those relationships into pipeline: enabling sales teams, building joint plays, and driving deals to close. You will define how Docker becomes the trusted infrastructure partner GSIs build their AI consultancy motions on top of and how they make money doing it.
KEY STAKEHOLDERS & CROSS-FUNCTIONAL PARTNERSHIPS
- Primary: CRO and Sales Leadership; Global Alliances Leadership; Partner Leadership Team
- Primary: Professional Services, Field Sales and Solutions Engineering teams (co-sell enablement and execution)
- Secondary: Product Marketing, Demand Generation, Ecosystem Marketing
- Secondary: Cloud & Channel Partnerships, Technology Alliances, Product Management
- External: Accenture, Deloitte, EY, KPMG, and other GSIs/SIs including their AI/GenAI practice leadership, industry verticals, and delivery organizations
RESPONSIBILITIES
GSI Strategy & Executive Engagement
- Own Docker's global GSI/SI partnership strategy, prioritizing and sequencing engagement across Accenture, Deloitte, EY, KPMG, and other top-tier consultancies.
- Build and sustain executive-level relationships with GSI AI/GenAI practice leaders, identifying where Docker's AI Governance capabilities plug directly into their existing AI transformation and consulting offerings.
- Develop the strategic narrative and business case that positions Docker as the infrastructure and governance layer GSIs need to de-risk and scale their clients' AI initiatives.
- Represent Docker in executive briefings, QBRs, and joint planning sessions with GSI leadership, establishing Docker as a preferred, differentiated partner rather than a vendor line item.
- Partner with Professional Services and field teams to both share appropriate service assets and build the service’s capabilities Docker needs in the partner ecosystem to serve our mutual customers.
Commercial Model & Monetization
- Design and articulate a clear "how GSIs make money with Docker" story, connecting Docker's AI Governance platform to GSI services revenue, delivery methodologies, and staffing models.
- Build joint solution offerings and packaged plays with GSIs that combine their advisory/delivery capability with Docker's platform, creating a repeatable, sellable motion for both sides.
- Negotiate and structure commercial frameworks (referral, resale, co-delivery) that align incentives and make Docker an attractive, profitable practice area for GSI partners. Align with Professional Services to build the service partner capacity needed to augment PS.
Tactical GTM & Co-Sell Execution
- Own end-to-end co-sell execution with GSI partners, from lead generation and account mapping through joint pursuit and deal closure.
- Partner directly with Docker's field sales organization to identify target accounts, build joint account plans, and drive GSI-sourced and GSI-influenced pipeline.
- Build the enablement infrastructure (playbooks, battlecards, training) that equips both Docker sellers and GSI teams to identify, position, and close joint opportunities.
- Establish a consistent cadence of joint pipeline reviews with GSI partners and internal sales leadership, ensuring strategic intent translates into closed revenue.
AI Governance Practice Integration
- Work closely with Product and Product Marketing to translate Docker's AI Governance framework (Containment, Curation, Control) into language and assets GSI practices can readily adopt into their own AI transformation offerings.
- Identify and prioritize the GSI industry verticals and use cases (e.g., regulated industries, agent-based transformation) where Docker's governance story creates the clearest differentiation and urgency.
- Partner with GSIs to co-develop points of view, joint IP, and reference architectures that embed Docker into their AI transformation methodology.
Team & Program Leadership
- Build out the GSI/SI partnership function as it scales — defining coverage models, hiring needs, and operating rhythms as engagement deepens across additional GSIs.
- Serve as a member of the Partner Leadership Team, contributing GSI/SI strategy and results to the broader partner ecosystem narrative.
- Report on GSI-sourced and GSI-influenced pipeline and revenue, practice development progress, and joint GTM plan execution to executive stakeholders.
QUALIFICATIONS
- 12+ years in partnerships, alliances, or GTM leadership, with substantial direct experience building and running relationships with GSIs/SIs (Accenture, Deloitte, EY, KPMG, or similar) at a B2B SaaS, infrastructure, or enterprise technology company. With strong existing network at the GSI senior exec level.
- Proven track record of building joint commercial models with GSIs and converting relationships into measurable co-sell pipeline and revenue.
- Experience navigating GSI internal structures, practice leadership, industry verticals, delivery organizations and knowing how to get a technology partner embedded into their offerings.
- Familiarity with AI/GenAI transformation programs, consulting delivery models, and how GSIs structure and monetize AI advisory and implementation work.
- Background in developer tools, cloud-native infrastructure, or AI/security ecosystems is a strong advantage.
SKILLS & COMPETENCIES
- Executive presence with the credibility to engage GSI practice leaders and partner C-suite as a peer.
- Dual fluency in strategy and execution, equally comfortable shaping a multi-year GSI strategy and running a weekly pipeline review with field sales.
- Strong commercial and deal-structuring acumen; able to design win-win economics that make Docker a priority practice for GSI partners.
- Skilled cross-functional operator, able to align Sales, Product, and Marketing behind a coherent GSI engagement motion.
- Data-driven: comfortable owning GSI-sourced/influenced pipeline reporting and practice development metrics.
- Excellent narrative and positioning skills, able to translate Docker's AI Governance story into language that resonates with consulting and advisory audiences.
LEADERSHIP & MINDSET
- A senior partner leader who has built a GSI/SI function from the ground up and knows how to earn a seat inside a consultancy's practice, not just a line on their partner list.
- Comfortable operating at the intersection of strategic influence and tactical deal execution, this is not a purely strategic or purely operational role.
- Global mindset, with the ability to prioritize and sequence engagement across a portfolio of GSIs and geographies.
- Genuinely energized by the opportunity to hitch Docker's AI Governance story to the world's largest AI transformation engines.
- Key Performance Indicators
- GSI-sourced and GSI-influenced pipeline and revenue growth
- Number and depth of active joint GTM motions with priority GSIs (Accenture, Deloitte, EY, KPMG, and others)
- Executive relationship coverage and engagement depth across target GSI AI practices
- Joint offering/IP development milestones (co-branded solutions, reference architectures, playbooks)
- Field sales adoption and utilization of GSI co-sell enablement and plays
Docker does not offer visa sponsorship for this role.
Compensation & Equity
United States: $203.7K – $291K OTE + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: England; Portugal; Spain; Italy; Germany
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
Docker is launching a Professional Services organization to accelerate customer success, reduce time-to-value, and drive enterprise adoption for agentic workloads. As a Principal Solution Architect, you'll play a critical role in building and scaling this function. You will join a team of seasoned experts with deep experience backed by Docker's unmatched reach across Fortune 500 companies.
This is a high-visibility role working directly with senior leadership across revenue, product, marketing, and partner organizations. You'll shape service strategy, drive cross-functional alignment, and deliver offerings that accelerate both services revenue and platform expansion.
You'll serve as a trusted advisor to our largest and most strategic partners and enterprise customers, providing thought leadership on integrating Docker agentic solutions within enterprise environments.
RESPONSIBILITIES
Build and Scale the Professional Services Practice
- Develop and codify repeatable reference architecture patterns across Docker's core use cases including self-hosted and air-gapped deployments, MCP (model context protocol)/AI agent environments, IDP integrations, and secure supply chain workflows so that engagements scale consistently across customers and partners.
- Translate reference architectures into customer-facing technical collateral, SOW templates, and success patterns that reduce scoping time and improve delivery consistency.
- Collaborate with product, marketing, and revenue teams to integrate services into GTM motions and align delivery to Docker's AI platform roadmap.
- Identify offerings that drive product expansion, renewals, and long-term customer value.
- Support Partnerships & Alliances in selecting, onboarding, and enabling technical integration partners, system integrators (SIs), and service delivery partners.
Drive Strategic Customer Outcomes
- Act as a trusted advisor to enterprise customers, helping them adopt modern patterns for containerization, AI workflows, and secure software supply chains.
- Lead technical discovery and architecture engagements that span enterprise integration layers
- Architect and deliver self-hosted Docker deployments within air-gapped, regulated, and complex enterprise environments including local image registry setup, offline toolchain configuration, and compliance-driven infrastructure design.
- Design and Guide customers through implementation of agentic AI toolchains, including MCP server/client architecture, tool orchestration, observability integration and secure deployment patterns aligned to Docker's AI platform.
- Position Docker as a strategic and thought leadership partner, influencing long-term technology adoption and investment decisions.
- Directly deliver or assign and oversee appropriate delivery partners to execute service engagements and ensure technical objectives are met.
Enable Cross-Functional Success
- Drive alignment and decision-making across multiple stakeholders and teams without direct reporting lines.
- Translate field insights including enterprise integration patterns, IDP/SSO friction points, observability gaps, and AI deployment challenges into actionable product and services strategy, roadmap, and partner capabilities.
QUALIFICATIONS
REQUIRED
- 7+ years as a Professional Services Solution Architect, Technical Consultant, or similar role at a SaaS/infrastructure company or consulting firm.
- Demonstrated experience architecting and deploying self-hosted and air-gapped deployment architectures: local image registries, offline toolchain configuration, network-isolated Kubernetes clusters, and compliance-driven infrastructure constraints common in regulated industries.
- Enterprise integration experience across Identity Providers (Okta, Azure AD, LDAP/Active Directory) and federated identity protocols (OIDC, SAML, SSO), including RBAC design within complex, multi-tenant enterprise environments.
- Working knowledge of Model Context Protocol (MCP) and its application to agentic AI toolchains including MCP server/client architecture, tool and resource orchestration, and secure containerized deployment patterns.
- Hands-on experience with AI/ML workflows, LLM deployment, and agentic AI architectures in enterprise environments with awareness of Docker's AI platform roadmap including AI agent containerization, model provenance, and AI supply chain security.
- Deep understanding of container and software supply chain security: Docker Hardened Images (DHI), Secure Supply Chain (SSC), SBOM generation, image signing and attestation, vulnerability management, and runtime governance.
- Excellent facilitation and stakeholder management skills; able to lead executive-level architecture conversations and influence senior stakeholders without formal authority.
- Direct experience delivering high-quality services engagements that achieve customer value while meeting revenue and ARR growth targets within a revenue organization.
- Recognition by enterprise customers as a strategic technical advisor.
BONUS
- Experience architecting AI platforms in large enterprise environments LLM deployment pipelines, model provenance, artifact signing, and secure AI supply chain patterns.
- Background enabling system integrators, consultancies, or partner ecosystems.
- Consulting experience with Fortune 500 clients in highly regulated sectors such as financial services, healthcare, or government.
- Led AI security architecture engagements that addressed model provenance, artifact signing, and supply chain integrity for containerized AI workloads including secure MCP server deployment, tool and resource access controls, secrets management within agentic pipelines, and runtime isolation patterns for LLM-based applications.
WHAT TO EXPECT
FIRST 30 DAYS
- Onboard to Docker's mission, values, and operating model.
- Deeply familiarize yourself with our product portfolio, AI platform roadmap, and strategic customers.
- Build strong partnerships with Product, Engineering, and Sales functions.
- Plug into the team's rhythm of business (standups, reviews, shadow customer engagements).
FIRST 90 DAYS
- Scope, define SOWs, delivery, and oversight of customer service engagements.
- Participate in the creation of reference architectures for key use cases..
- Participate in initiatives to build out and improve the services department's offerings.
ONE-YEAR OUTLOOK
- Successful delivery and oversight of customer service engagements.
- Contribute materially to the build-out of Docker's service offerings across AI, security, and enterprise integration practices.
- Institutionalize continuous improvement by providing field feedback including enterprise integration patterns, deployment blockers, and observability gaps to the product team.
Docker does not offer visa sponsorship for this role.
Compensation & Equity
EU: €119K – €170K + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: London, UK
Workplace: OnSite
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
At Ramp, people are the single biggest lever on our trajectory, and the bar for who joins this team gets higher every quarter, not lower. We are hiring our first dedicated Recruiter for GTM Expansion, based in London: someone who can map a market, identify the operators who will outperform their peers and run a full-cycle process that wins them.
The UK is the immediate mandate. You will partner with local and US-based leaders to turn an ambitious growth plan into a real commercial team, from first conversation through offer close. You will also help us build the recruiting approach, market knowledge and candidate networks that support Ramp's expansion into new GTM markets over time.
The recruiters who do this best combine craft on the front end, research, identification and calibration, with execution on the back end, closing, candidate experience and pipeline discipline. We are looking for both.
WHAT YOU'LL DO
• Own full-cycle recruiting for priority GTM Expansion hiring, starting with UK roles across Sales, Solutions Consulting, Partnerships and Customer Success.
• Build a sharp point of view on the UK market and future expansion markets: the companies producing strong talent, the people who outperform their peers and the communities that matter.
• Use research, data and AI as part of your everyday craft to identify and qualify exceptional candidates. We expect a written market point of view, not just a slate of profiles.
• Run thoughtful, personalised outreach grounded in the candidate's actual background, commercial motion or recent work. We care more about quality, replies and conversion than send volume.
• Partner with GTM leaders to turn ambitious hiring plans into a clear profile, credible process and realistic compensation strategy. Surface hard market truth early and push back constructively when needed.
• Own the candidate experience from first conversation through offer close: fast follow-up, clear communication, strong process discipline and a tailored closing plan for the candidates we most want.
• Build real presence for Ramp in London through the right relationships, referrals and targeted community activity. The point is pipeline and credibility, not events for their own sake.
• Work tightly with the wider GTM Recruiting team on calibration, sourcing support, insight and operating rhythm, while bringing strong local judgment.
• Help improve how Ramp recruits for expansion by capturing what works in the UK and applying it thoughtfully as we enter new markets.
WHAT YOU NEED
• 5+ years of full-cycle GTM or Sales recruiting experience, ideally in a high-growth technology company where quality and pace both mattered.
• Strong knowledge of the UK technology talent market and a credible local network, or clear evidence that you can build one quickly.
• A track record of finding and closing exceptional people, not simply running inherited processes. You can point to candidates you identified who became strong hires.
• Excellent sourcing and research instincts. You can explain why someone is genuinely differentiated, not only that they have the right title at the right company.
• Experience hiring across several GTM functions, such as AEs, Sales Leadership, Solutions Consulting, Partnerships, Customer Success or RevOps.
• Strong candidate-closing judgment. You listen closely, understand what each candidate is weighing and can build conviction against serious alternatives.
• The confidence to influence senior leaders, challenge a mis-scoped search and make a hiring process better without creating unnecessary friction.
• Comfort using data to understand funnel health, diagnose problems and hold an honest conversation about what needs to change.
• High ownership. You book the next step while you have the candidate, chase what is stuck and do not wait for a detailed brief to get useful work moving.
• Specific, sharp written communication. Your outreach and candidate updates should never feel template-driven.
NICE TO HAVE
• Experience recruiting for a fintech, SaaS, infrastructure or similarly complex B2B product.
• Experience joining a company as the first recruiter in a new geography, or helping to scale an international business.
• Experience building an AI-augmented recruiting research workflow.
WHY THIS ROLE
You will have unusual ownership over one of Ramp's most important growth priorities, with the support of an established Talent team rather than the isolation of a one-person recruiting function. The work is practical and high impact: build the UK commercial team, help leaders make better hiring decisions and raise the bar for how Ramp recruits as it enters new markets.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: San Francisco, CA or Remote, US
The Role
We’re looking for a driven and creative Account Executive to bring Descript’s video and AI solutions to more businesses around the world.
As one of our early sales hires, you’ll help shape our sales playbook, refine our strategy, and drive new revenue growth. This role offers a rare opportunity to partner closely with Product and Marketing teams, working across the company to define the future of Descript’s enterprise and creator sales motion.
What You’ll Do
Own the full sales cycle — from prospecting to closing and expansion
Develop and execute outbound strategies to identify and engage new opportunities
Run product demos and lead technical + business conversations across multiple stakeholder levels
Build and manage executive-level relationships with enterprise customers
Travel to industry conferences, VIP executive dinners, and face-to-face customer meetings
Collaborate with internal teams to optimize the customer journey and feed insights into product and marketing initiatives
What You Bring
Proven success in a quota-carrying B2B SaaS or AI sales role
Experience managing complex sales cycles and closing high-value deals
Hands-on experience with cold outbound — you've done it, you've seen it work, and you're not afraid of it
Ability to translate technical products into clear business outcomes
Creative, persistent, and curious approach to building pipeline and outreach
A strong growth mindset
Comfortable in fast-moving, ambiguous environments — you build as you go
Enthusiasm for creator-oriented tools, especially in video, audio, or AI
Knowledge of media creation workflows within organizations
The base salary range for this role is $100,000- $125,000/year and the compensation structure will follow a 50/50 base/variable split. Final offer amounts will carefully consider multiple factors, including prior experience, expertise, location, and may vary from the amount above.
#LI-Remote
About Descript
Descript is building a simple, intuitive, fully-powered editing tool for video and audio — an editing tool built for the age of AI. We are a team of 150 and the backing of some of the world's greatest investors (
OpenAI
,
Andreessen Horowitz
,
Redpoint Ventures
,
Spark Capital
).
Descript is the special company that's in possession of both product market fit and the raw materials (passionate user community, great product, large market) for growth, but is still early enough that each new employee has a measurable influence on the direction of the company.
Benefits include a generous healthcare package, 401k matching program, catered lunches, and flexible vacation time.
Our headquarters
are located in the Mission District of San Francisco, CA. We're hiring for a mix of remote roles and hybrid roles. For those who are remote, we have a handful of opportunities throughout the year for in person collaboration. For our hybrid roles, we're flexible, and you're an adult—we don't expect or mandate that you're in the office every day. We do believe there are valuable and serendipitous moments of discovery and collaboration that come from working together in person.
Descript is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We believe in actively building a team rich in diverse backgrounds, experiences, and opinions to better allow our employees, products, and community to thrive.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma is looking for a Manager, SMB Sales to join a team that spans creative, engineering, marketing, and business functions. You aren't the typical sales leader, and we aren't the typical design software company. With this role, you'll join a sales org at an early, high-growth stage, with real opportunity to shape process and strategy from the ground up. You'll consult with our existing customer base and potential customers in driving meaningful relationships that add value to the customer experience and revenue to our bottom line.
Our Sales org is growing and moving fast. Our next team member will be comfortable embracing change, work well as part of a team, and enjoy working with our growing footprint of Fortune 1000 customers. You won't be alone! Figma has an incredible team and you'll work closely with other groups including Support, Design, Engineering, Product Marketing, and Community. As our Manager, SMB Sales, you will develop a team of Account Executives responsible for continuing the growth of our product suite.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Lead a team of Account Executives to foster an environment of success
Enable the success of the team to achieve and exceed monthly, quarterly, and annual targets through a high velocity inbound and outbound sales motion
Participate in customer and prospect meetings alongside your team to support deal progression and coach in real time
Help shape and further develop sales processes and initiatives
Interview, hire and train new team members as we scale the business and company
Manage and analyze the performance of your team including accurate forecasting, pipeline generation, and activity metrics
We'd love to hear from you if you have:
5+ years of SaaS sales experience
1+ year of velocity sales account executive management experience
Experience leading, building, and growing successful, collaborative, and hard-working sales teams
Consistent history of leading over-performing sales teams, with a track record of developing strong customer relationships and an emphasis on satisfaction
Track record of navigating change effectively in a growing organization
Understanding of our technical and competitive landscape
While it's not required, it's an added plus if you also have:
Additional years of management experience within a SaaS company
Experience using or working with Figma, or other UX/UI experience
Ability to thrive in a constantly changing and evolving environment
Experience with Command of the Message or MEDDIC sales methodology
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$102,000
—
$139,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
About the role:
WorkOS is growing rapidly, and our largest customers are growing with us. We're looking for an Account Manager to own the expansion of our most complex accounts — deepening product adoption, uncovering new use cases, and turning strong technical relationships into meaningful revenue growth.
This is a commercial role with a technical center of gravity. You'll build trusted relationships with engineering and product leaders, understand their roadmaps well enough to see where WorkOS should show up next, and drive the renewals, upsells, and multi-product expansion that follow. You'll also be a critical feedback loop into product — the expansion opportunities you can't close today become the roadmap that unlocks them tomorrow.
Responsibilities
- Own a book of strategic accounts end to end: retention, renewal, and expansion targets
- Build and execute account growth plans — map the org, identify unadopted products and untapped teams, and drive a clear path to increased usage and spend
- Proactively surface expansion opportunities by understanding each customer's product roadmap, technical architecture, and growth plans
- Lead commercial conversations independently, from initial opportunity through pricing, negotiation, and close
- Drive adoption of the full WorkOS platform — SSO, Directory Sync, AuthKit, Audit Logs, and beyond — across new teams, new products, and new geographies
- Partner with Sales, Support, and Engineering to remove technical blockers standing between a customer and their next stage of growth
- Run executive business reviews that connect WorkOS usage to customer outcomes and set up the next expansion conversation
- Forecast accurately and maintain pipeline hygiene across your accounts
- Feed structured expansion signal back to Product — what customers are asking for, what's blocking adoption, and what would unlock the next tier of spend
- Help build the playbooks, content, and processes that make this motion repeatable as the team scales
Qualifications
- 5+ years in account management, customer success, or sales at an enterprise level, with a track record of growing existing accounts
- Demonstrated ownership of expansion, upsell, or net revenue retention targets
- Strong product sense and genuine energy for solving hard technical customer problems
- Ability to lead complex integration and architecture conversations in a consultative, proactive way
- Familiarity with APIs and the ability to explain API concepts to our largest and most technical customers
- Familiarity with SQL — comfortable writing basic queries and modifying more complex ones to find adoption and usage signal on your own
- Comfort navigating multi-threaded relationships, from individual developers to VPs and executive buyers
- Strong written and verbal communication skills
- Commercial instincts: you can spot an opportunity, build the business case, and ask for the deal
- Operations-savvy mindset — you remove process friction and build things that scale
- Strong organizational skills and a self-starting mindset
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
middleTokyo, Japan
Зарплата не указана
УдалённоseniorRemote
173 000 – 173 000 $
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.