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Location: Athens, Greece Are you an ambitious and highly motivated IT Service/Operations Manager looking for an exciting new challenge? We currently have a vacancy for a dynamic and experienced professional to join our team at our company headquarters in Athens, with occasional onsite missions to client premises across Europe. What You'll Do: Lead and coordinate the operations and support teams of the company (Service Desk and Technical Support groups), covering various international projects; Overall responsibility for maintaining the operational integrity of the technologies and services provided, ensuring all day-to-day operational activities are carried out in a timely and reliable way; Overall responsibility for IT Facilities Management within the company’s data center or external (client premises, private/government cloud); Ensure compliance with Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) both internal (company-facing) and external (client-facing); Apply and coordinate ITIL Service Operation Processes such as event management, incident management and request fulfillment; Cooperate with the company’s development teams for implementing ITIL processes within the products’ design; Utilize Service Management tools and create reports on the operational status and activities pertaining to operations; Resolve conflicts and remove obstacles that occur. Requirements Must-Have Qualifications: University degree in an IT-related field; ITIL Foundation Certification or higher; Excellent command of the English language; At least 8 years of experience in a professional environment offering Service / Operations management, covering critical systems and using state-of-the-art tools from a senior position; Experience with IT-Projects based on Agile procedure; Experience with continuously building, deploying, and updating software and environments in an agile framework; Experience in the use of ITIL-compliant ITSM tools such as BMC Remedy, ServiceNow, Samanage, or equivalent. Nice-to-Have Qualifications: Familiarity with and/or DevOps certification; Certification in Agile Methodologies; Certification in PM Methodologies; More than 10 years of IT Service/Operations manager experience. Benefits We believe in rewarding talent and dedication. Here's what you can expect as part of our team: Competitive full-time salary; Private Health Coverage on the Company’s group program; Flexible Working Hours; Top-of-the-Line Tools; Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities; Career Growth: Work with some of the most innovative and exciting specialists in the industry; Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth. If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: ( TSOM/11/26 ). You may also consider all our other open vacancies by visiting the career section of our website ( www.eurodyn.com ) and follow us on Twitter (@EURODYN_Careers) and LinkedIn. EUROPEAN DYNAMICS (ED) ( www.eurodyn.com ) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion. EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at www.eurodyn.com/privacy . By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.

Location: Rochester, MN Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As Via's Operations Manager, you will be supporting our local team in Rochester, and a number of Via services across the Central Region. This position is focused on supporting our frontline employees by overseeing HR processes such as policy implementation, compliance, employee support, and real-time issue resolution, all while fostering a positive and fair workplace culture. This is a hands-on role — we’re a one-team culture, and you’ll be rolling up your sleeves to support across the board, whether it's stepping in for a short-term project, offering guidance to an employee, or diving into new HR initiatives. Collaborating closely with Via’s core HR team, you’ll act as a trusted partner, providing a safe space for feedback and ensuring strong relationships with our employees. With great judgment, attention to detail, and a focus on process, you’ll help shape an employee experience that aligns with Via’s mission. **NOTE: this is a 5-day a week in-person role, primarily based in our Rochester, MN location with regular travel to other sites** What You'll Do: Own end-to-end employee lifecycle processes, including onboarding, off-boarding, pre-employment requirements, and documentation. Manage workers’ compensation and unemployment claims, ensuring timely processing and compliance. Serve as a trusted employee advocate, providing day-to-day support, handling inquiries and investigations, and fostering a positive, inclusive workplace culture. Lead employee engagement and recognition initiatives to enhance overall employee experience. Support payroll processes to ensure accuracy and compliance, administer employee benefits, including open enrollment, education, and support. Maintain accurate employee records and ensure adherence to company policies and regulatory requirements. Partner on recruiting efforts, including interviews, offer processes, and pre-hire screenings. Lead sensitive employee relations matters, including terminations and required documentation. Represent the company externally at job fairs and community events to attract talent and build brand awareness. Act as a key liaison with local partners and vendors, supporting operational needs and strengthening relationships. Collaborate with central HR teams to align on best practices and drive process improvements. Who You Are: Minimum of 3+ years of experience in HR operations, employee relations, talent acquisition or a similar role. Experience working with unionized employee populations and understanding of collective bargaining agreements. You’re comfortable with ambiguity and flexible in adapting to changing needs, always looking for creative solutions. Knowledge of employment laws and regulations (e.g., FMLA, ADA, FLSA, etc.). Strong interpersonal and communication skills with the ability to handle sensitive situations effectively. Detail-oriented and highly organized with a process-driven mindset. Proven ability to work in a fast-paced, dynamic environment and manage multiple priorities. Based in the Rochester, MN area and comfortable working in person 5 days per week Experience working with unions is a plus Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $70,000-$90,000 per year We are proud to offer a generous and comprehensive benefits package. Ready to join the ride? Via is an equal opportunity employer.

Location: Spartanburg, South Carolina Lumos is looking for a full-time Supervisor – Service Operations ! If you’re experienced as a leader in telecom service operations who’s excited for a fast-paced experience, ready to help us grow, and ready to recommend process changes that ensure we’re harnessing our technology to the best of our ability while broadening our ability to set up and maintain our service, we want to hear from you! The Supervisor – Service Operations leads employees and contractors that ensure our customers have a professional experience when we’re onsite installing service or troubleshooting, all supported by the Manager – Service Operations and wider leadership team. ***This is a remote position with on-site responsibilities within Spartanburg, SC market when needed. Candidates must reside within 1 hour of Spartanburg, SC .Valid, fully unencumbered Driver’s License required.*** Why Lumos: Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve. Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next. What You'll Do: Supervises teams in the achievement of service and quality objectives, maintains alignment with budgets and SLAs, and creates and present reports about service metrics, embodying Lumos’s servant leadership model. Demonstrates leadership and vision managing people, major projects, and initiatives. Provides direction to managers and supervisors in areas of quality assurance, safety, productivity monitoring, training, and budget & SLA adherence. Performs proactive and reactive field visits: assessing customer service with site visits to customers to obtain their feedback on their experience with tech installation or repair, perform compliance reviews of vendor-provided services, and coordinate appropriate installation and repair activities. Performs administrative duties including management of employee timesheets and contractor invoicing, differentiating between capital and operational expenses, installation and repair calendar scheduling, approving invoices, and supporting invoice audits. Ensures teams follow service and safety standards as required by State Corporation Commission, industry & manufacturer guidelines, OSHA, National Electric Safety Code, Departments of Transportation, and local building codes covering our multi-state network. Responsible for managing the overall operational and daily activities of the department: planning and implementing systems that support the work and fulfill the mission and goals of the department efficiently and effectively. Supports Manager in budget adherence as well as multiple service quality standards including Troubles/100 Lines, Repeat Troubles, Drop Wire Troubles, Inside Wire Troubles and certain levels of complaints. Works with day-to-day fiduciary functions to ensure effective expense measures are in place. Ensures operational efficiencies along with accountability and adherence to departmental policies and procedures for his/her team. Establishes performance measures, goals, objectives, and priorities for team. Evaluates employee work performance; identifies appropriate training and counseling opportunities when needed in partnership with leadership and HR team. Evaluates and recommends changes and improvements to management regarding departmental policies, procedures, and issues to improve productivity and efficiencies. Performs other duties as assigned including departmental and cross-functional projects. What You'll Bring: Exceptional customer service and interpersonal presence. Solid people leader; open to giving and taking direction, as well collaborative work styles and a commitment to get the job done. Able to successfully build and maintain relationships within and across teams, demonstrating servant leadership behaviors and project management skills. Excellent written and verbal communication skills. Possesses strong time management and organizational skills. Maintains flexibility and grace under pressure in a fast-paced, ever-changing environment – managing multiple projects and priorities simultaneously, approaching others in a tactful manner, accepting responsibility for own actions, and following through on commitments. Demonstrates self-motivation and team player attributes with a positive, collaborative management approach and attitude. What Makes You a Great Fit: 6+ years’ Service Operations experience in telecommunications required. High school diploma or equivalent required; Bachelor’s degree preferred. Able to travel to various worksites or service locations as the job requires. Proactive, independent, and ability to take initiative to keep on-task and on-target. Physical Requirements: Constantly operates computer, keyboard, and related peripherals. Frequent time spent walking, standing in the elements at construction worksites. Must utilize appropriate clothing and footwear to maintain safety. Near-constant use of sight, speech, hearing, comprehension, and reasoning. Benefits & Perks: Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow. We have: Comprehensive health, dental, and vision coverage. Competitive compensation packages, including bonus options for eligible positions. Paid Time Off & Paid Holidays. Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). 100% employer-paid life and disability insurance. Employee Assistance Program (EAP) with access to professional support for life’s challenges. 401K plan w/ up to 5% employer contribution and a self-directed brokerage option. Wellness program offering education and cash incentives for gym attendance and nutrition programs. Employee referral bonuses. Discounts on Lumos Fiber Internet for employees who live in our service areas. Discounts on T-Mobile wireless service and select features for lines. Applicant Eligibility Notice: Applicants must be at least eighteen (18) years of age at the time of application. At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

Задачи: — Управлять и развивать отношения с существующими PSP, банками, агрегаторами и платежными партнерами — Быть основным контактным лицом для партнеров после онбординга и интеграции — Координировать операционные, финансовые и технические вопросы с внутренними командами — Решать проблемы партнеров и находить практические решения — Работать над улучшением коммерческих условий, комиссий, ценообразования и добавлением новых платежных методов — Тесно сотрудничать с PSP / Account Managers Требования: — 1–3+ года релевантного опыта в Payments / PSP / FinTech / Acquiring / Gambling / Betting — Опыт работы с PSP, платежными провайдерами, агрегаторами или банками — Хорошее понимание картовых платежей, e-commerce платежей, интеграций и коммерческих комиссий — Опыт работы с рынками Европы / СНГ / Tier-1; LATAM будет плюсом — Сильные коммуникативные навыки, ответственность и умение решать проблемы — Проактивный подход — поиск решений вместо остановки на «нет» — Английский B1+; русский язык — сильное преимущество Условия: — Локация: предпочтительно Кипр — Уровень: Middle — Компенсация: фиксированная зарплата + возможные бонусы на основе результатов

Location: Rochester Hills, United States Keller Executive Search is seeking a senior operations executive on behalf of an established premium food retailer and foodservice operator. The business brings together specialty grocery, fresh departments, scratch culinary production, bakery and pastry operations, purchasing, catering, and off-site foodservice. Its customers expect consistently high standards of freshness, quality, convenience, and service. This is a broader mandate than conventional store management. The successful executive will progressively assume responsibility for company-wide day-to-day operations and financial performance, integrating people, production, purchasing, service, safety, and commercial outcomes. The opportunity suits a proven food operator ready to take genuine enterprise accountability. The mandate is to strengthen operating discipline, improve margins and profitability and develop the leadership structure. Success will require hands-on credibility, rigorous P&L leadership, and the judgment to improve performance without compromising food quality, safety, or the premium customer experience. Key Responsibilities Assume day-to-day operational and financial leadership Integrate operations across scratch food production, bakery and pastry, fresh retail departments, catering, and off-site foodservice Own budgeting, P&L performance, forecasting, variance reviews, and departmental financial reporting Improve recipe costing, food cost, yields, waste, shrink, purchasing discipline, and operating profitability Establish production plans, operating rhythms, performance measures, and clear accountability across departments Lead approximately direct reports and a wider workforce of employees through managers and department heads Align labor planning and scheduling with sales, service requirements, and production volume Oversee supplier strategy, ordering practices, inventory levels, vendor terms, and purchasing negotiations Maintain effective food safety, quality-control, escalation, and corrective-action processes Protect house-made quality and the premium customer experience while improving margins Assess the management structure after learning the business and recommend appropriate roles, reporting lines, and decision rights Develop capital-expenditure priorities for production, kitchen, bakery, and retail operations Provide ownership with clear performance reporting, timely escalation, and evidence-based recommendations Additional Information Permanent executive appointment Fully onsite in Rochester Hills, Michigan Approximately 10% travel Requirements Senior cross-functional operations leadership in prepared foods, specialty grocery, foodservice, catering, commercial bakery, commissary, or a comparable food environment Direct responsibility for food preparation or production, food costs, ordering, purchasing, yields, and waste control Manager-of-managers experience leading department heads or senior managers across a substantial workforce Broad decision-making authority and accountability for operational results beyond a single department or advisory function Meaningful P&L, budgeting, forecasting, and departmental margin-management experience Track record of improving food cost, labor productivity, margins, or profitability Experience managing labor planning and productivity in a complex, labor-intensive operation Working knowledge of food safety, quality controls, issue escalation, and corrective action Ability to learn a complex operation, earn stakeholder confidence, and progressively assume operating authority Preferred Leadership experience in premium or specialty grocery with substantial prepared-food operations Depth in scratch kitchens, commissaries, central production, or large culinary programs Oversight of bakery, pastry, fresh departments, catering, or off-site foodservice Experience with supplier negotiation, fresh-category merchandising, assortment, pricing, and inventory economics Capital-expenditure planning and execution experience Successful experience reporting directly to active owners or founders Benefits Base salary of $200,000–$250,000 USD annually Performance bonus Medical benefits 401(k) plan PTO Equal Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations. Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location. Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable. Privacy and Pay Equity: California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at www.kellerexecutivesearch.com. Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available. Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws. State-Specific Information: Rhode Island: We do not request or require salary history from applicants. Connecticut: We provide wage range information upon request or before discussing compensation. New Jersey: We do not inquire about salary history unless voluntarily disclosed. Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process. Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law. Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate. Use of Artificial Intelligence in Recruitment Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

Компания Planet VPN — провайдер VPN-сервисов, предлагающий бесплатные и премиальные решения для безопасного и анонимного интернета. Формат работы: удалённая работа с часовым поясом GMT+1–GMT+5.

Location: Freeport, United States About the Opportunity We are seeking an experienced, results-driven Operations Manager / Project Manager to take full ownership of commercial concrete restoration, waterproofing, and exterior building envelope repair projects. This is an active, on-site field leadership position. You will oversee projects from initial preplanning and scheduling through execution, financial tracking, and final closeout. As a core member of the management team, you will be accountable for field results. You will directly manage multi-faceted project sequences and lead up to 20+ field personnel and site leads. If you are a disciplined construction professional who thrives on hands-on coordination, real-time decision-making, and strong quality control, we want you on our team! Key Responsibilities Preplanning & Setup: Review contracts, drawings, and specifications. Perform structural and architectural plan reading. Build, update, distribute, and drive project schedules using Microsoft Project. Set up, manage, and ensure project documentation in Procore. Plan labor, material, equipment, and sequencing. Lead meetings, organize activities, and report project progress to stakeholders. Work in Place (Execution): Manage, assign, and guarantee day-to-day field operations and work-in-place activities. Responsible to make sure that the delivery of concrete restoration work is completed in alignment with plans and specifications. Plan, adapt, and drive daily schedules accounting for delays, weather, trade coordination needs, or changes. Enforce strong QA/QC processes with in-progress inspections. Resource & Labor Management: Manage and report labor productivity, onsite material handling, storage, and utilization. Manage equipment rentals. Directly lead, mentor, and coordinate a field workforce of 20+ leads and personnel. Financial & Contract Management: Track budgets, costs, and forecasts. Manage change orders and pay applications. Ensure compliance with contract requirements. Maintain accurate reporting and cost controls. Project Closeout: Drive punch list completion and final inspections. Deliver closeout documents and warranties. Finalize project financials and reporting. Qualifications Experience: 5+ years of progressive experience managing commercial concrete restoration, waterproofing, or building envelope projects. Leadership: Proven track record leading self-performing, hands-on field teams and managing 20+ field personnel and key leads. Technical Skills: Advanced proficiency in reading and interpreting structural and architectural plans. Strong understanding of construction budgets, cost controls, and contract management. Software: Proficiency in Microsoft Project, Excel, Word, Outlook, and Procore. Languages: Bilingual (English/Spanish) is highly preferred. WHY APPLY? True Project Ownership: You aren't just sitting behind a desk. This role gives you the autonomy to drive high-impact, multi-faceted commercial restoration projects from the initial planning stages all the way to the final handshake. Direct Seat at the Table: As a vital member of the management team, your field expertise directly influences company operations, strategic scheduling, and project execution models. Stability & Specialization: Step into a specialized market sector (concrete restoration and building envelopes) where high-quality field leadership is highly valued and continually in demand. Dynamic Work Environment: Work with a team-first, disciplined organization that prioritizes proactive quality control, strong field support, and clear stakeholder communication.

Задачи: — Полная техническая ответственность за интеграции платежных шлюзов, PSP, эквайеров и альтернативных методов оплаты от документации до запуска — Контроль REST API, вебхуков, коллбеков и технических платежных потоков — Управление решением проблем с транзакциями в реальном времени, маршрутизацией платежей, каскадированием и оптимизацией — Обработка 3DS/3DS2, депозитов, выплат, возвратов и расчетов от начала до конца — Поддержка операций с высокими объемами транзакций в живой производственной среде Требования: — Проживание в любой точке Кипра — Опыт технической работы с платежными операциями — Экспертиза в PSP, платежных шлюзах, альтернативных методах оплаты и системах маршрутизации — Опыт работы в средах с высокими объемами транзакций (предпочтительно iGaming / Fintech) — Глубокое техническое понимание платежных потоков и архитектуры API

Задачи: — Операционное управление PSP-направлением и ответственность за результат — Аудит и оптимизация текущих платежных и операционных процессов — Выстраивание единой операционной модели и зон ответственности между командами — Выявление проблем в процессинге и запуск изменений совместно с Product, Tech и аналитикой — Координация платежных, операционных и технических команд — Подготовка инфраструктуры к росту объемов, подключению новых партнеров и выходу на новые рынки, включая LATAM — Формирование и развитие операционной команды Требования: — Опыт управления операционным направлением в PSP, fintech, P2P-платежах или смежной платежной инфраструктуре — Глубокое понимание платежного процессинга — Опыт построения и масштабирования операционных процессов — Сильный ownership и hands-on подход: важно не только предлагать изменения, но и самостоятельно доводить их до результата — Сильные управленческие и коммуникационные навыки — Опыт работы с международными рынками будет плюсом Условия: — Релокация в Лимасол с поддержкой оформления документов для сотрудника и семьи — Офис, full-time 5/2 — Международные рынки и масштабные платежные проекты — Высокая степень самостоятельности и прямое влияние на развитие направления — Русскоязычная команда, минимум бюрократии и быстрое принятие решений

Location: Paris, France; Bordeaux, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ OPERATIONS AT ALAN The Operations Community’s core responsibilities is to deliver at scale our insurance and health services : we build our platform and operational capabilities and run our processes to guarantee delight and efficiency. As we anchor our Insurance position, diversify our offering with health and well-being related services in 4 different countries (France, Belgium, Spain and Canada), our operations are increasingly complex and our challenges ahead have never been as exciting! Being an Ops at Alan means joining a team of 50+ talented, committed and passionate Ops across our countries, with a lot of interactions with Engineering, Product, Care and many other teams at Alan. We have a mix of Builder profiles, focused on (re)designing and implementing our processes and Operations Experts who deliver those on a daily basis while improving them. We want team members to deliver excellence to our companies and members and be ready to disrupt (and not only upgrade) the way we traditionally think about insurance or healthcare services. Want to learn more about Ops at Alan? Read how we work and hire https://app.notion.com/p/alaninsurance/Product-Ops-builders-and-coordinators-Alan-your-hiring-process-3021426e8be7815cb164d629cfe3b455 and watch our team in action https://www.youtube.com/playlist?list=PL643LyZcrKMDaW7cW0_GytXy5VkaqTOU6   🌍 FOR THIS ROLE, YOU NEED TO BE BASED IN FRANCE, BELGIUM OR SPAIN 🌍 The Operations Expert works on a specific subset of services we deliver (eg. claim reimbursement, fraud, clinic to name a few) . Their core responsibilities (+- 70/80% of the time) are to: - Run our Insurance or Health services processes - that's why we call them Ops Runners internally 😉 - Ensure the day-to-day follow up and monitoring of our operations - Flag risks and opportunities In details, your missions are: - Operating our processes: performing tasks like invoicing or claims treatment, growing and managing our network of providers, supporting internal teams (live and through documentation) - Contributing to the definition & owning the best monitoring scheme to track volumes/efficiency/SLAs, and identify risks and areas of improvement, internally or with our service providers - Supervising partnerships (e.g. teleconsultation, claim operators), participating in the negotiation rounds, daily communication to ensure business continuity - Performing controls on our daily operations to make sure the correct decisions were made and to identify training needs (internally as well as externally) - Escalating feedback, helping to prioritise and supporting initiatives to make our processes and services more delightful and efficient Next to running and monitoring our operations, you implement continuous improvements to our processes (+-20/30% of the time). This can be in a variety of ways, e.g. working with product teams to automate certain processes, enhancing our external communication, auditing our processes, automating some process steps using automation tools, … ⭐️ OUR RUN ORGANISATION ⭐️ Our Operations Experts are organized in pools (3-7 runners) who are collectively responsible for running their scope. Examples of topics are: Alan therapy: members can book a therapy session with psychologists. You maintain smooth relationships with our psychologists, ensure therapy demand  matches the supply and contribute to several steps of their lifecycle at Alan (hiring, onboarding, invoicing, supporting booking management etc). Claims: We provide a best-in-class claims experience, including our own optic care service. You treat claims and assist in decisions regarding our coverage. Additionally, you monitor the performance of external service providers to meet SLAs & perform quality controls. You ensure glasses get delivered on time, member satisfaction is high, our frame collection is attractive, collaboration with opticians is smooth and efficient, …. Fraud: We run checks on claims submitted by our members, and build new ways of preventing fraud attempts. You investigate suspicious claims, prevent fraudulent payments or recover when we paid fraudulent claims. Set up:  We provide best-in-class experience to our Customers : a smooth on/offboarding of their employees and a seamless invoicing or billing. To do so, we continuously control & improve the quality of our processes : ensuring we have consistent information for invoicing, unlocking employee invite/removals in case of issue and supporting admin in case of payment issue or bankruptcy. Note: We look for profiles able to embrace any challenge and jump in any pool ! Depending on Alan needs (and personal interests), an Operations Expert will join in a pool and  can change and explore new scopes after some time. Do not hesitate to ask more concrete examples to the Operations Team Members you’ll meet during the process so they can share about their own scope. ⭐️ EXPERIENCE ⭐️ For this opportunity, we are aiming to hire within the A2-B1 level range https://alan.com/en/careers/a/salary-equity. Since the scope of our Ops Expert role is extremely varied, we are open to candidates from different backgrounds : you could be a good fit for the Operations team at Alan if, for example, you: - Operated processes and services especially for companies during the scale up stage or in industrial/logistic industries - Worked in Support functions (Customer Support, People Operations etc) - Had a Customer facing Commercial experience, e.g. account manager or Customer Success Communications, such as Social Media, Internal/ External Communications - Handled event coordination ⭐️ SKILLS ⭐️ - Passionate about delivering & optimizing top notch operations: not scared to get your hands dirty to get into technical processes, making them clear and delightful for our operators and members - A keen problem-solver and challenger with a dig deep mindset: what drives you is member and customer satisfaction ! - Analytics skills, to be able to dive into our data - Highly organised with exceptional follow-up skills, with strong attention to details - Strong and structured in written and verbal communication in English as well as in French or Dutch - Able to work and learn independently in a fast-paced environment - Adaptable: you show flexibility and a strong ability to adapt to variable situations - It’s even better if you have experience in the insurance or the healthcare industry 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!   🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.   YOU WANT TO KNOW MORE ABOUT ALAN? - 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work

Location: Mexico; Costa Rica; Philippines; Colombia; Argentina; Peru About Huzzle At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. About the Company Luxury short-term rental and hospitality company operating across the United States. They specialize in managing high-end vacation homes and delivering concierge-level guest experiences for both travelers and property owners. With a strong operational foundation and an expanding portfolio in premium markets such as coastal California, Florida, and Arizona, the company is now scaling its internal team to support continued growth and operational excellence. Job Type: Full-time Timezone: PST Job Summary We are seeking a high-performing Operations and Client Success Manager to join a fast-growing hospitality brand specializing in aesthetically curated vacation rentals. This is a critical leadership role that bridges the gap between high-touch guest experience, operational excellence, and strategic growth. You will ensure our properties maintain the highest standards of quality while driving supplemental sales and managing vital relationships with property owners. If you are a real estate professional with a "think like an owner" mentality and a passion for the short-term rental industry, this is your opportunity to lead a dedicated team in a dynamic environment. Key Responsibilities Oversee guest communications with a strict ten-minute response time requirement to ensure a premium experience. Manage cleaning reports and review property photos to ensure every home meets our rigorous SOP standards. Refine existing workflows and create new SOPs to improve operational efficiency and scalability. Manage ongoing communication with property owners, providing updates and maintaining strong professional relationships. Dedicate approximately one hour daily to supplemental sales activities to drive revenue growth. Execute "Think Like An Owner" projects, special initiatives designed to improve the business's bottom line and guest satisfaction. Monitor and report on team performance against base KPIs and the "Focus of the Month." Requirements Senior-level experience in Real Estate or Hospitality. Proven mastery of Objection Handling and high-level negotiation. Native-level fluency in English with exceptional written and verbal communication skills. Proficiency in Google Workspace. Availability to work a strict PST 9:00 AM – 5:00 PM schedule. Experience with Cold Calling, Cold Emailing, and conducting Discovery Calls. Proficiency with Slack and Monday.com. Previous experience in the short-term rental or vacation rental industry. Benefits 💰 Competitive salary 🌎 Fully remote work environment 📈 Long-term stability in a growing company 🏠 Opportunity to work within the luxury hospitality and real estate sector

Location: Rochester, MN Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As Director of Strategy and Operations , you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it! What You'll Do: Manage the on-site daily operations of Via’s service in Rochester, MN Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round-the-clock team Lead, coach and develop a large team of drivers, dispatchers, mechanics, and other on the ground team members: fostering a collaborative, cohesive, and energetic environment Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations Liaise closely with Via senior management and Via’s external partners Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction. Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations Who You Are: Experienced operations manager, with a minimum of 5+ years of experience and hold a Bachelor's degree Must be local or willing to relocate to Rochester, MN Independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility Savvy and tactful communicator: you intuitively find the right tone in every situation Foster a culture deeply committed to providing a world class customer service experience Detail-oriented executor: you’re obsessively action-oriented, and thrive while operating autonomously Experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading support teams Flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly Have a proven track record of managing teams and developing people - you know how to motivate and get the best work out of every person who you work with Effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility Problem solver; you don’t accept the status quo and are always looking for creative solutions Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable. Base salary range: $140,000-$200,000 / year Relocation coverage available We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. Ready to join the ride? Via is an equal opportunity employer.

Location: Kyiv, Ukraine; Lviv, Ukraine; Remote, Ukraine; Warsaw, Poland Hi! We are Boosta, a holding tech company that creates, develops, and invests in digital businesses with global potential. Today, we collaborate with over 800 specialists from different parts of the world, and millions of users use our products and services. We are looking for a Senior Operations Manager to drive operational efficiency, improve business processes, and strengthen collaboration across teams. In this role, you will turn operational challenges into practical solutions, introduce meaningful improvements, and ensure consistent, high-quality execution across operational teams. What you will do: Create, optimize, document, and maintain operational processes. Drive continuous process improvement using data, automation, and AI-driven tools. Implement, monitor, and improve business process efficiency metrics. Support and improve projects, dashboards, and workflows in Jira. Coordinate projects aimed at improving operational efficiency, including planning, execution, and evaluation. Build and refine cross-functional alignment between business units and operational teams, breaking down silos and ensuring coordinated execution and delivery. Ensure consistent and high-quality execution of service delivery models across operational teams, with a focus on SLA compliance, clear ownership, and expected outcomes. Manage selected operational budgets and optimize expenses. What we expect from you: At least 2 years of experience as an Operations Manager in a company with 200+ people. Hands-on experience building, documenting, and improving business processes, making them clear, efficient, and consistent. Strong collaboration skills, with the ability to align and coordinate work across different teams and departments. Proven ability to drive change and introduce new ideas, even without direct authority. Analytical mindset, with the ability to turn data and operational challenges into clear, practical solutions. Advanced Google Sheets or Excel skills, including formulas, pivot tables, and basic automation; experience building reports and tracking systems. Strong experience working with Jira is a plus. Your journey with us: Step 1: Pre-screen. Step 2: Interview. Step 3: Final interview. Step 4: Reference check. Step 5: Job Offer! What we offer: 28 business days of paid off. Flexible hours and the possibility to work remotely. Medical insurance and mental health care. Compensation for courses, trainings. English classes and speaking clubs. Internal library, educational events. Outstanding corporate parties, teambuildings.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. About the role Customer Experience Operations is building out the foundation needed to grow and support Professional Services at GitLab. We are looking for a Staff Professional Services Operations Lead to establish scalable operations across PS, supporting planning and resource management, operational tooling and cadences, delivery operations, financial performance, systems partnership, and go-to-market alignment. Reporting to the Director of Customer Experience Operations, you will be a strategic and hands-on partner to PS leadership. You will help move the organization from manual, disjointed processes to connected, reliable, and increasingly automated ways of working. Your work will give leaders better visibility into pipeline, capacity, staffing, delivery economics, and growth and will ensure our teams have what they need to successfully deliver. What you’ll do Mature the PS operating cadence, including forecasting & planning alignment, business reviews, performance reporting, and executive readouts. Establish connected capacity, utilization, and resource management practices across billable and non-billable roles, including skill-based staffing and hiring planning. Improve visibility and deliver insights into project economics, including rate cards, fully loaded costs, burden rates, project margin, fixed-fee budgets, utilization, and revenue recognition. Partner with Finance, Sales, Customer Success, CX Engineering, Solutions Architecture, and Delivery to improve PSA, time-tracking, CRM, reporting, and related tooling. Define requirements and lead process improvements, automations, and efficiency drivers across Professional Services, Operations, and newly integrated services teams. Improve go-to-market alignment by tracking PS attach, connecting PS planning to account and renewal timelines, and enabling earlier PS involvement in deal strategy and account planning. Partner cross functionally to deliver improvements in service catalog, pricing and packaging, SKU governance, and partner or channel delivery models. Document processes, clarify roles and decision rights, and partner with Analytics to build self-service reporting that reduces dependencies of PS leadership for day-to-day execution. What you’ll bring 10+ years’ experience in Professional Services Operations, Services Operations, Revenue Operations, or a related function in a technology or subscription business. Deep understanding of PS business models, including time and materials, fixed-fee, and blended engagements. Experience owning and developing forecasting and planning processes that connect sales pipeline to delivery capacity, staffing, bookings, and revenue. Experience with resource management, utilization, project margin, delivery operations, PSA systems, or services go-to-market operations. Experience leading process and systems improvements across evolving organizations. Strong analytical, business judgment, communication, and stakeholder management skills. A pragmatic, hands-on approach to solving ambiguous operational problems. Hands-on experience with Kantata or a comparable Professional Services Automation (PSA) platform. Ability to translate business requirements into system workflows, data definitions, reporting requirements, and automation opportunities. Deep familiarity with revenue recognition processes and the systems partnership required between Professional Services and Finance. Nice to have Experience integrating two or more services organizations, operating models, or systems or driving operations transformation and maturity. Experience improving PS attach, deal structuring, account planning, or services participation in the sales cycle. Experience with partner, channel, or customer-funded delivery models. Experience working in a distributed or all-remote organization. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,200 — $235,200 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote - Japan Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Your Role: Alpaca Japan is the Japanese subsidiary of Alpaca, a U.S.-based fintech group, and is registered as a Type I Financial Instruments Business Operator with the Kanto Regional Finance Bureau (Registration No. 3024). We provide securities trading infrastructure and operational services to financial institutions in Japan. As our business and product offerings continue to expand, we are seeking a Securities Operations Specialist to oversee back-office operations, primarily for Japanese equity trading. In this role, you will be responsible for a broad range of day-to-day brokerage operations, including settlement, cash movements, position and balance reconciliation, corporate actions, and customer account administration. You will also work closely with global teams and external stakeholders, to ensure accurate and stable operations and continuously improve operational processes. We are looking for someone who can proactively identify issues, take ownership, and collaborate effectively with relevant stakeholders in a fast-paced startup environment. Key Responsibilities: Manage end-to-end back-office operations for Japanese equity trading, including post-trade processing, clearing and settlement, delivery of securities and funds, deposits and withdrawals, and position and cash reconciliation Manage customer account opening and ongoing account administration Oversee the segregation of customer assets and prepare or review statutory books and records, customer statements, and regulatory reports Manage corporate actions, including dividends, stock splits, and shareholder benefits, as well as related tax and withholding operations Coordinate with counterparties, clearing and settlement institutions, custodians, and other external stakeholders Handle and escalate operational issues, exceptions, and trade discrepancies Establish and improve operational processes, procedures, and internal control frameworks Communicate in English with global teams, including teams based in the United States Qualifications (required): At least three years of hands-on experience in Japanese equity back-office operations at a securities firm, with practical knowledge of areas such as post-trade processing, clearing and settlement, cash and position management, securities accounting, customer accounts, segregation of customer assets, and corporate actions Understanding of the Japanese securities market and its clearing and settlement framework, including the Japan Securities Depository Center (JASDEC) Practical experience with, or knowledge of, statutory books and records and regulatory reporting Business-level proficiency in both Japanese and English. English proficiency must be sufficient for business communications by email and chat, reviewing documents, and participating in meetings Ability to manage multiple responsibilities accurately, take initiative, and work effectively with relevant stakeholders Qualifications ( preferred): JSDA Internal Control Manager qualification Knowledge of Japan-specific account structures and tax regimes, including NISA and specified brokerage accounts Middle and back-office experience with Japanese and foreign equities, particularly Japanese equities Experience launching new services or establishing and improving operational frameworks Experience working in a startup or other fast-paced environment Experience improving operational efficiency, including through system changes Language Requirements: Ability to perform business responsibilities in both Japanese and English Work Conditions: Full-time employee In-office attendance is required for system access around 3 times a week. 職種名: 証券オペレーションスペシャリスト（日本株） 職務概要: Alpaca Japanは、米国発のフィンテック企業Alpacaグループの日本法人であり、関東財務局長（金商）第3024号登録の第一種金融商品取引業者です。日本の金融機関向けに、証券取引に関するインフラおよびオペレーションサービスを提供しています。事業および取扱商品の拡大に伴い、日本株取引を中心とした証券バックオフィス業務を担うオペレーションスペシャリストを募集します。 本ポジションでは、日本株の決済、入出金、残高照合、コーポレートアクション、顧客口座管理など、証券会社における日々のオペレーションを幅広く担当していただきます。また、米国を含むグローバルチームや社内外の関係者と連携し、正確かつ安定的な業務運営およびオペレーションプロセスの改善に取り組んでいただきます。 変化の速いスタートアップ環境において、自ら課題を発見し、関係者と連携しながら主体的に業務を進められる方を求めています。 主な業務内容: 日本株取引に関するバックオフィス業務全般（約定後処理、清算・決済、証券・資金の受渡し、入出金および残高照合） 口座開設・顧客管理業務 顧客資産の分別管理ならびに法定帳簿、顧客向け帳票および当局報告への対応 配当、株式分割、株主優待等のコーポレートアクションおよび税務・源泉徴収に関する業務 取引先、決済機関、カストディアンその他の外部関係者との連携 オペレーション上の問題や例外取引への対応およびエスカレーション 業務プロセス、手順書および内部管理体制の整備・改善 米国を含むグローバルチームとの英語によるコミュニケーション 応募資格: ＜必須＞ 証券会社における、3年以上の日本株取引に関するバックオフィス業務全般経験（約定後処理、清算・決済、入出金・残高管理、証券会計、顧客勘定および分別管理、コーポレートアクション）の実務経験・知識 日本の証券市場および証券保管振替機構を含む清算・決済制度に関する理解 法定帳簿および当局報告に関する実務経験または知識 ビジネスレベルの日本語・英語力（英語は、メール・チャット、資料の読解、会議での業務上のコミュニケーションができること） 複数の業務を正確に管理し、関係者と連携しながら主体的に対応できること ＜あると望ましい＞ 内部管理責任者資格 NISA・特定口座など、日本固有の口座・税制に関する知識 日本株式・外国株式、特に日本株式のミドル・バックオフィス業務経験 新規サービスの立ち上げやオペレーション体制の構築・改善に携わった経験 スタートアップまたは変化の速い環境での勤務経験 システム変更等、業務効率改善経験 言語: 日本語および英語の両方で業務遂行が可能 勤務条件: 正社員 リモート勤務可能だが、週に数回程度システム利用のための出社が必要 How We Take Care of You: Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. 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Location: San Francisco, California Workplace: OnSite 🧠 ABOUT LEGION HEALTH At Legion Health https://legionhealth.com/, we believe everyone deserves fast, affordable, and world-class health care, and we’re developing the AI infrastructure to deliver it ourselves at world scale. Legion is building autonomous medical care (the AI doctor), starting with psychiatry. Our AI-native care-delivery platform currently automates 95% of the administrative work required for us to deliver direct patient care. We also recently became the first company ever to receive regulatory authorization to let AI prescribe psychiatric medications https://nypost.com/2026/03/27/business/artificial-intelligence-can-now-prescribe-mental-health-drugs/, allowing us to not only collapse health care’s admin costs but also its clinical labor costs—shifting this industry’s economics from humans to tokens. Our technical moat is hard to copy—we combine rich data, production AI, doctors in the loop, and end-to-end care operations to deliver measurably better care to a clinically complex patient population. This has helped us produce tens of thousands of total visits in just 2 years, all while holding ops costs flat and achieving industry-leading patient NPS and retention. While the last generation of healthcare startups made the existing system incrementally more efficient, Legion is rebuilding full-stack care delivery from first principles. Our vision? A 10X better patient experience that’s higher quality, less expensive, and more scalable than ever before. And a 10X better clinician experience that frees our providers to focus on what matters most: caring for patients. Legion Health is backed by Y Combinator, leading venture capital firms, and founders from Function Health, Modern Health, Everly Health, Trusted Health, Clipboard Health, PatientPing, Sesame Care, Faire, EasyPost, and fuboTV. Join us as we build the future of health care: faster, higher-quality, and more affordable, powered by doctors and AI working together. 📍 ROLE LOGISTICS - Job Type: Full-Time - Role Type: Market Expansion / Clinician Operations / Workforce Planning - Ideal Experience Level: 3+ years in healthcare operations or equivalent experience, including multi-market execution - Location: Onsite in San Francisco, CA 🚀 THE OPPORTUNITY Legion is hiring a Market Expansion & Clinician Operations Lead to turn expansion plans into markets that are ready to deliver care, with the right clinician capacity in the right places. You will connect market prioritization, state-entry execution, workforce forecasting, recruiting, onboarding, and capacity deployment into one reliable operating process. You will partner with Operations, Clinical, Revenue & Network Operations, Provider Partnerships, Finance, Product, and Engineering. Your job is to make dependencies and decision gates explicit, surface risks early, and ensure a launch becomes sustainable clinical capacity rather than a collection of completed checklists. This is a hands-on operating leadership role. You should be comfortable building a forecast, working a launch's critical path, improving recruiting and onboarding workflows, and turning recurring manual work into measurable, repeatable systems. Clinical decisions remain with clinical leadership; legal, regulatory, and payer approvals remain with the relevant accountable experts. ✅ RESPONSIBILITIES AND DELIVERABLES - Build market-entry plans that connect demand, payer readiness, clinician supply, launch economics, operating capacity, and cross-functional dependencies. - Run launch readiness reviews with clear owners, milestones, evidence, risks, and decision gates; resolve critical-path blockers and escalate tradeoffs early. - Coordinate state entry and payer-entry readiness with Revenue & Network Operations and legal, compliance, and clinical partners; track required approvals without substituting for their judgment. - Forecast clinician demand and productive capacity by market, specialty, schedule, and expected patient demand; make hiring and deployment recommendations from that forecast. - Own the operating process from clinician recruiting through offer acceptance, onboarding, readiness, and productive deployment, in partnership with the recruiting and clinical teams. - Improve handoffs across licensing, credentialing, contracting, training, systems access, scheduling, and availability, so clinicians are ready when patients need them. - Create clear readiness standards and dashboards for offer-to-ready conversion, time to productive capacity, coverage gaps, and capacity utilization. - Partner with Finance and relevant operations owners on accurate clinician compensation administration and reconciliation. - Track launch performance through first visit, clean claim, and cash milestones with the teams accountable for each stage. - Document repeatable playbooks, improve workflows, and partner with Product and Engineering on automation that removes avoidable coordination work. - Build a dependable operating cadence that gives leadership a clear view of market readiness, clinician supply, blocked decisions, and the next action. 🏆 YOU’LL BE SUCCESSFUL IF YOU… - Launch markets with clear readiness evidence, accountable owners, and fewer avoidable critical-path delays. - Match productive clinician capacity to demand while keeping coverage gaps and unused capacity visible. - Shorten the path from accepted offer to ready, productive clinician without skipping quality or compliance requirements. - Give clinical, commercial, and operations leaders a forecast and status view they trust. - Build repeatable processes that improve as Legion grows and reduce the manual effort required for each additional market. 🧰 IDEAL BACKGROUND AND SKILLS - Experience owning healthcare operations, clinical workforce operations, network expansion, or a comparable multi-market operating function. - Evidence that you have personally taken a complex launch or operational program from planning through measurable results. - Strong workforce planning, analytical, and financial judgment; comfort building capacity models, operating dashboards, and clear decision memos. - Practical understanding of clinician recruiting, onboarding, licensing, credentialing, payer readiness, and the dependencies that determine when care can begin. - Ability to coordinate legal, compliance, clinical, finance, commercial, and technical partners while keeping decision rights and accountability clear. - A hands-on systems mindset: you improve the underlying process, document it, measure it, and automate where appropriate. - High ownership, honest escalation, strong follow-through, and comfort making progress with incomplete information. - Experience with psychiatry, telehealth, multi-state clinician networks, or a rapidly scaling care-delivery organization is especially useful. 💰 COMPENSATION & BENEFITS - Salary: $160,000 – $230,000 annual base salary, based on experience - Early-Stage Equity: Competitive - Health Insurance: Medical, dental, and vision benefits - Additional Perks: In-person retreats, meal stipends, learning stipend, and AI tooling budget - Time Off: Flexible, unlimited vacation policy - Work Setup: Full-time, onsite in San Francisco, CA - Impact: Turn national expansion into reliable access to care and productive clinician capacity. - Autonomy and Learning: Own your work end-to-end with close cross-functional and founder collaboration. - Growth Opportunities: Build the operating foundation for a growing multi-market care-delivery organization. 🤝 EQUAL EMPLOYMENT OPPORTUNITY Legion Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, contractors, and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law. We encourage applicants from all backgrounds to apply.

Location: San Francisco Workplace: OnSite 🧠 ABOUT LEGION HEALTH At Legion Health https://legionhealth.com/, we believe everyone deserves fast, affordable, and world-class health care, and we’re developing the AI infrastructure to deliver it ourselves at world scale. Legion is building autonomous medical care (the AI doctor), starting with psychiatry. Our AI-native care-delivery platform currently automates 95% of the administrative work required for us to deliver direct patient care. We also recently became the first company ever to receive regulatory authorization to let AI prescribe psychiatric medications https://nypost.com/2026/03/27/business/artificial-intelligence-can-now-prescribe-mental-health-drugs/, allowing us to collapse both administrative and clinical labor costs while expanding access to care. Our technical moat is hard to copy—we combine rich data, production AI, doctors in the loop, and end-to-end care operations to deliver measurably better care to a clinically complex patient population. This has helped us produce tens of thousands of visits in just two years while holding operations costs flat and achieving industry-leading patient NPS and retention. Legion Health is backed by Y Combinator, leading venture capital firms, and founders from Function Health, Modern Health, Everly Health, Trusted Health, Clipboard Health, PatientPing, Sesame Care, Faire, EasyPost, and fuboTV. Join us as we build the future of health care: faster, higher-quality, and more affordable, powered by doctors and AI working together. 📍 ROLE LOGISTICS - Job Type: Full-Time - Role Type: Revenue Operations / Commercial Strategy / Provider Partnerships / Sales - Ideal Experience Level: 7+ years, or an equivalent record of scope and impact - Location: Onsite in San Francisco, CA - US Visa Sponsorship: No 🚀 THE OPPORTUNITY Legion is hiring a Revenue Operations & Strategy Lead to build and operate the commercial system behind Provider Partnerships and referral growth. You will connect our growth goals to territories, account priorities, capacity, incentives, systems, data, workflows, and the decisions our field team makes every day. This is the commercial side of revenue operations—not billing or revenue-cycle management. You will report to the Head of Provider Partnerships and begin as a senior individual contributor and player-coach across three connected areas: Planning & Performance; Revenue Systems, Data & Automation; and Provider Partnership Operations. As the business grows, you will help determine when those capabilities should become separate roles and build the function ahead of need. This is also not a reporting-only job. You should be comfortable moving from an ambiguous commercial question to a recommendation, model, dashboard, workflow, or system that people actually adopt. The measure of success is the productivity, predictability, and quality of decisions you enable—not the number of reports you produce. You will work closely with Provider Partnerships, Growth, Patient Operations, Finance, Product, Engineering, and People. The right person combines rigorous commercial judgment with hands-on systems ability and stays accountable from diagnosis through implementation. ✅ RESPONSIBILITIES AND DELIVERABLES - Own commercial planning and forecasting, connecting referral-growth targets to market opportunity, territory coverage, rep capacity, productivity, ramp time, and hiring needs. - Design territory, account-segmentation, tiering, and target-account methodologies that concentrate field time on the highest-value provider and practice opportunities. - Build scenario models that help leadership decide when to enter markets, add capacity, change coverage, or invest in new programs. - Develop quota and incentive methodology, administer attainment reconciliation, and give Alex and Finance decision-ready recommendations with clear controls and economics. - Own CRM governance and the commercial data model across providers, practices, contacts, activities, territories, partnership status, referrals, attribution, and forecasts. - Define the KPI framework and build trusted dashboards for territory health, activity, conversion, signed practices, first referrals, recurring referral volume, productivity, and risk. - Set and execute the commercial technology, automation, and AI roadmap. Evaluate tools, lead implementation, simplify workflows, establish governance, and measure adoption and business impact. - Improve the end-to-end Provider Partnerships process from market and account selection through signed partnership, practice launch, first referral, and recurring account growth. - Serve as the operating liaison between Provider Partnerships and Growth or Patient Operations when referral handoffs, patient-conversion issues, provider updates, or recurring workflow problems require cross-functional resolution. - Establish the operating cadence for forecasts, pipeline and referral reviews, territory performance, quarterly business reviews, and annual planning. - Lead cross-functional changes from problem framing through decision, implementation, adoption, and measurable results, with clear owners and durable handoffs. - Define the future Revenue Operations & Strategy organization, operating standards, and hiring plan; recruit and develop the team as scale and complexity justify it. 🏆 YOU’LL BE SUCCESSFUL IF YOU… - Give leadership an accurate, forward-looking view of growth, capacity, productivity, and risk—and bring a recommendation when the numbers change. - Make territory, hiring, quota, incentive, and market-expansion decisions repeatable and grounded in shared assumptions. - Increase Provider Partnerships Manager productivity by focusing field time on the right practices, reducing administrative friction, and improving ramp. - Create a CRM, dashboard, and operating cadence that field teams trust because it is useful, current, and simple enough to maintain. - Achieve high referral-attribution coverage, strong data integrity, fast exception resolution, and reliable provider-update service levels. - Turn decisions into adopted workflows across Provider Partnerships, Growth, Operations, Finance, Product, and Engineering without dropped handoffs. - Build systems and capabilities ahead of the moment they would otherwise constrain growth. - Surface important risks early, explain the underlying drivers clearly, and stay accountable until the issue is resolved. 🧰 IDEAL BACKGROUND AND SKILLS - 7+ years of experience, or an equivalent record of impact, across revenue operations, commercial operations, strategy and operations, business operations, consulting, finance, or another highly analytical operating role. - A track record of owning complex, ambiguous initiatives from problem framing through implementation, adoption, and measurable business results. - Exceptional analytical and modeling ability across forecasting, capacity planning, territory design, resource allocation, scenario analysis, or performance management. - Working fluency with HubSpot, Salesforce, or comparable commercial systems, plus comfort with spreadsheets, BI tools, SQL or SQL-adjacent analysis, and data-quality investigation. - Experience building practical operating processes and governance without creating unnecessary bureaucracy for the people doing the work. - Strong executive communication and judgment: you can turn complex analysis into a clear recommendation, decision, owner, and next step. - Experience driving change through influence and establishing accountability across functions. - Exposure to a field, territory-based, enterprise, marketplace, or other complex commercial model. - A hands-on, AI-native approach to work. You should be eager to use automation and agents to improve data quality, decision speed, seller productivity, and operating leverage. - High standards for accuracy, ownership, and follow-through, paired with low ego and comfort operating without perfect information. - Healthcare, medical device, pharmaceutical, value-based care, or provider-referral experience is helpful but not required. 💰 COMPENSATION & BENEFITS - Salary: $170,000 – $240,000 annual base salary, based on experience - Early-Stage Equity: Meaningful ownership in a category-defining company. - Health Insurance: Medical, dental, and vision benefits - Additional Perks: In-person retreats, meal stipends, learning stipend, and AI tooling budget - Time Off: Flexible, unlimited vacation policy - Work Setup: Full-time, onsite in San Francisco, with some travel for field and company meetings - Impact: Build the commercial operating system that helps more providers connect patients to Legion’s psychiatric care. - Autonomy and Learning: Own the models, systems, data, workflows, and operating cadence behind a rapidly scaling field organization. - Growth Opportunities: Build and lead the Revenue Operations & Strategy function as Legion scales. 📝 HOW TO APPLY AND HIRING PROCESS - Apply through this posting. - Overview of our hiring process: 1. Resume + Application Screen 2. Recruiting Screen 3. Hiring Manager Interview 4. Revenue Operations & Strategy Working Session + Founder Interview + Professional Reference Checks - Estimated time-to-hire: 2 weeks - Start date: ASAP - Hiring manager: Alex Carruth 🤝 EQUAL EMPLOYMENT OPPORTUNITY Legion Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, contractors, and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law. We encourage applicants from all backgrounds to apply.

Location: New York, United States Pay: Up to $100,000 per year, depending on experience Full-time | In person About Whizz Whizz is an e-bike subscription company helping delivery workers across the US access reliable, affordable transportation. About the Role We’re looking for a hands-on operations leader to manage store managers and our remote customer support team. You’ll ensure locations run smoothly, stay clean and well-maintained, and deliver consistent customer service. This role requires regular store visits, strong people management, and ownership of store performance and operational standards. Responsibilities: - Lead store managers and the remote customer support team, setting expectations, coaching employees, and holding teams accountable. - Oversee daily store operations, including staffing, opening and closing, customer flow, and compliance with company procedures. - Inspect locations regularly and resolve issues with cleanliness, organization, maintenance, and equipment. - Ensure store and remote support teams work together effectively on subscriptions, returns, payments, and customer escalations. - Track store performance, customer wait times, and service quality; address gaps and follow through on improvements. - Coordinate with service, inventory, logistics, and IT teams to keep stores ready and resolve operational issues. - Support hiring and training, and ensure new processes are consistently adopted across locations. Requirements - Experience managing multiple locations or frontline teams in retail, customer service, hospitality, or similar operations. - Strong people management skills and a track record of maintaining standards and improving performance. - Confidence using KPIs, spreadsheets, and operational systems to guide decisions. - Clear communication, strong customer service judgment, and consistent follow-through. - Willingness to work on-site and travel regularly between locations. E xperience managing remote customer support teams is a plus. Mechanical repair experience is not required. Benefits - 401(k) - Health insurance - Paid time off