Вакансии

Taurus SA is looking for an IT Technician and Client Support Specialist to provide corporate IT support and first-line client support.

Задачи: — Управление внутренними коммуникационными каналами — Публикация контента — Координация корпоративных мероприятий — Отслеживание эффективности коммуникаций

Welcome to Torrero - all-in-one source for cutting-edge white label casino, sportsbook solutions and B2B aggregation. Built on a foundation of trust and compliance, we proudly offer an extensive library of 30,000+ games sourced from diverse providers, positioning Torrero as the preferred partner for transforming the iGaming enterprise. With huge number of sports events and easy payment options, we cater to diverse interests. Available in 35+ languages, we make gaming accessible worldwide. About the role: We are looking for a customer support specialist with English language, strong communication skills and excellent organizational skills. You must be a team player who can handle sensitive situations with confidence. We offer a unique chance to grow in an international team and enjoy the benefits of working in a global company. If you like a fast paced, dynamic and start-up work culture with full of passionate and enthusiastic mindsets, you’re most welcome to explore the opportunity. This is a chance to take part in an exciting journey as the company grows and expands its business at a rapid pace. You will be doing: Answer to incoming requests from customers via live chat Identify customer needs and help customers use specific features Analyze and reporting product malfunctions Follow up with customers to ensure their basic technical and product related issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Your expertise to meet the requirement: You should be proficient in English and Spanish languages You must have work experience in support You must have excellent communication skills You should have strong teamwork skills You should have excellent PC skills You must have high attention to details You should have multi-tasking abilities You must be flexible to work in different shift schedules (day & evening & night) and on weekends We appreciate: Ability to quickly and efficiently solve tasks Independence, responsibility, initiative, and keep attention to detail A flexible and systematic approach to solving complex problems Experience in sports betting/gambling industry is a plus We offer: Fully remote job - work from anywhere you want Competitive compensation 28 paid days off per year Seniority leave Real career opportunities and professional growth The great team across the world Hiring Stages: Online Assessment Introductory Call Hiring Manager Round Candidate Reference Check Offer Letter

Location: Pompano Beach, United States Ищем специалиста для работы на чистом, организованном складе стекла и фурнитуры и для самостоятельных выездов на замеры к клиентам в Майами и других городах Флориды. Позиция заключается в выполнении складских задач, а также в выполнении точных замеров для установки дверей и перегородок. Освоение обязанностей проходит поэтапно: сначала вы изучаете продукцию компании и задачи на складе, затем обучаетесь выполнению замеров. После обучения вы совмещаете работу на складе с выездами на объекты клиентов. Роль подойдёт человеку с техническим опытом, вниманием к деталям и умением общаться с клиентами. We are looking for a Warehouse & Measurement Specialist to join our team and work in a clean, well-organized glass and hardware warehouse. This position offers an opportunity for professional growth, starting with warehouse operations and progressing to independently performing precise measurements at client sites in Miami and other cities across Florida. The ideal candidate has a technical background, strong attention to detail, and excellent communication skills. COMPENSATION & CAREER GROWTH $22/hour starting rate, W-2 employment. $25/hour after the first month of employment. 3-month probationary period. After mastering warehouse operations and completing product training, you will move on to training for independent field measurements. In this role, you will represent the company at client sites and be responsible for accurate measurements while continuing to support warehouse operations. INITIAL RESPONSIBILITIES Receiving and storing glass products and hardware. Inspecting products for quality and verifying dimensions. Checking the availability of required components and hardware. Picking and preparing customer orders. Packing orders for shipment. FUTURE RESPONSIBILITIES Independently traveling to client sites. Taking precise measurements of door openings. Communicating professionally with clients. Requirements English proficiency: B2 (Upper-Intermediate). Russian proficiency: Native or B2+ At least 1 year of experience in construction, warehousing, or engineering. Valid U.S. driver's license and at least 1 year of driving experience. Must be legally authorized to work in the U.S. (Citizenship, Green Card, a valid EAD), or another qualifying basis. Strong communication skills and a customer-focused approach. Confident computer skills. Ability to perform physical tasks, including lifting and moving heavy objects, climbing ladders, bending, squatting, working with arms raised above the head, and performing repetitive movements. OSHA training (can be completed after joining the company). Benefits Paid vacation and sick leave. Paid travel time. A clean, well-organized warehouse. Timely payments. Training on the company's products. Performance-based incentives and opportunities for career advancement.

Location: Yerevan, Armenia Description We are looking for a detail-oriented, proactive, and highly motivated individual to join our Casino Game Release Management Team. If you are passionate about online casino games, enjoy working with structured processes, and have strong coordination and communication skills, this role is an excellent opportunity to contribute to the successful launch and availability of new casino games across partner websites. Responsibilities Monitor upcoming game releases and coordinate the timely launch of new games on partner websites. Coordinate with casino providers and internal teams to ensure accurate and timely game releases in line with established requirements. Collect, verify, and communicate game release details, configuration requirements, market availability, certificates, licenses, and related documentation. Coordinate gaming content updates and configuration changes in accordance with established procedures and operational standards. Track release-related tasks and follow up to ensure compliance with priorities, deadlines, SLAs, and quality standards. Collaborate with providers and internal teams to identify and resolve release-related issues, configuration discrepancies, and operational incidents. Maintain accurate release records and ensure timely communication of relevant updates to internal teams and stakeholders. Contribute to process improvements, documentation, knowledge sharing, and the onboarding and training of new team members. Perform other job-related duties as assigned by the direct manager. Requirements Fluency in Armenian and English, both written and spoken. Good knowledge of Russian. Strong organizational, analytical, and reporting skills. Excellent written and verbal communication skills. Ability to coordinate multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment. Exceptional attention to detail and the ability to work accurately with large volumes of information. Strong sense of responsibility, ownership, and accountability for assigned tasks. Excellent time management and follow-up skills. Ability to analyze information, identify discrepancies, and proactively address potential issues. Strong teamwork and collaboration skills, with a proactive approach to problem-solving. Willingness to learn, adapt to changing priorities, and develop a strong understanding of casino game release processes.

Location: Lagos, Nigeria The MIS Specialist will be responsible for operational reporting, data analysis, performance monitoring, and management insights across the Contact Centre. This role will ensure that accurate and timely data is available to monitor operational performance, identify trends and gaps, support staffing decisions, and improve overall customer experience and Contact Centre efficiency across Inbound Calls, Live Chat, Email, and social media. Requirements Key Responsibilities Operational Reporting & Data Management Prepare and deliver daily, weekly, monthly, and ad-hoc operational reports. Consolidate, validate, and reconcile data from multiple systems to maintain a single source of truth. Monitor and report on key performance indicators, including FCR, CSAT, NPS, AHT, Service Level, and Productivity. Automate recurring reports and streamline processes to reduce manual reporting activities. Performance & Customer Contact Analysis Analyze contact center performance by channel, team, agent, and issue type to uncover trends and performance gaps. Investigate significant anomalies and performance drops through root cause analysis to assess operational impact. Provide actionable insights and data to Team Leads and Managers to support coaching, performance management, and incentive calculations. Business Intelligence & Management Insights Develop and maintain dashboards that provide executive visibility into performance, workforce efficiency, and service delivery. Translate operational data into strategic management insights, highlighting emerging risks and opportunities for improvement. Prepare management reports and presentations for strategic stakeholder reviews. Support business cases, budgeting, and capacity planning through forward-looking data insights. Stakeholder Collaboration & Continuous Improvement Collaborate cross-functionally with internal teams to obtain and validate operational data. Translate stakeholder requirements into practical analytical and reporting solutions. Support initiatives involving new products, channels, or systems by providing impact assessments and workforce forecasts. Recommend and drive improvements to reporting processes and operational workflows based on data findings. Workforce Management & Planning Forecast contact center demand and determine staffing requirements based on historical trends, seasonality, and customer volumes. Develop and maintain staffing plans, shift schedules, and capacity models across all operational channels. Monitor staffing levels against actual demand to identify capacity gaps, overstaffing, or understaffing, and recommend adjustments. Track key workforce metrics, including occupancy, utilization, shrinkage, absenteeism, attrition, and schedule adherence. Qualifications & Experience 3–5 years' relevant experience in Contact Centre Analytics, Workforce Management, Operations Analytics, or Business Intelligence. Experience working in a high-volume Contact Centre environment, with an understanding of workforce planning and operational performance. Experience supporting multiple customer service channels, such as Voice, Email, Live Chat, and social media. Experience in fintech, banking, telecommunications, e-commerce, or another customer-focused industry is an advantage. Technical Skills & Core Competencies Advanced Microsoft Excel skills (Pivot Tables, XLOOKUP, Power Query) and proficiency in Power BI or equivalent dashboard tools. Experience using Contact Centre, CRM, telephony, or Workforce Management (WFM) systems. Solid understanding of Contact Centre operations, workforce metrics, KPIs, and forecasting methodologies. Strong analytical, problem-solving, and stakeholder communication skills, with the ability to translate data into actionable business insights.

Location: Azerbaijan; Georgia; Armenia; Poland; Argentina; Kazakhstan We are looking for an organized, detail-oriented, and reliable HR Operations Specialist (russian & english) to join our team. In this role, you will be responsible for ensuring smooth day-to-day HR administrative operations, maintaining clean employee data, managing time tracking, supporting payroll preparation, and leading internal HR communications. If you thrive in an international remote environment, enjoy structuring operational processes, and have hands-on experience with modern HR tools, we would love to hear from you! Employment Type: - Full-time 8.30 am - 5 pm, NY (EST zone) non flexible - Remote work. - B2B contract (sole proprietorship status or corporate entity). Key Responsibilities Employee Lifecycle & Records Administration: Maintain accurate and up-to-date employee profiles and documentation in our HR system (Workable). Support administrative processes across the entire employee lifecycle (onboarding, internal transfers, terminations, and status changes). Ensure document compliance and structured digital archiving. Time Tracking & Attendance: Track and monitor working hours, absences, and leave records via Uattend. Coordinate with department managers and employees to resolve any time tracking or timesheet discrepancies. Payroll Preparation Support: Consolidate and prepare monthly/bi-weekly payroll input data (working hours, leaves, status updates) for the Finance/Payroll team. Help resolve payroll-related data discrepancies to ensure accurate and timely processing. Internal HR Communications: Draft and distribute clear, timely company-wide announcements on HR policies, procedural updates, organizational changes, and lifecycle events. Serve as a reliable point of contact for employee inquiries regarding HR procedures. HR Reporting & Process Optimization: Maintain HR operational databases and prepare periodic HR reports. Assist in refining operational workflows, HR templates, and administrative standards. Requirements Experience: 2+ years of experience in HR administration, HR operations, or payroll support. Education: Bachelor’s degree in HR, Business Administration, or a related field (HR certifications are a plus). Languages: Fluent Russian and English (C1+ level) with strong written and verbal communication skills. Software & Tools: Experience with HRIS & ATS platforms (e.g., Workable ). Experience with time-tracking systems (e.g., Uattend ). Proficiency in Google Workspace / MS Office (especially spreadsheets/Excel). Familiarity with task management tools (e.g., ClickUp , Asana). Core Competencies: Exceptional attention to detail and process discipline. Strong organizational and time management skills. Ability to work independently in a remote environment. High commitment to data privacy and confidentiality. Benefits Fully remote work (you can be located anywhere in the world) 8.30 am - 5 pm, NY (EST zone) non flexible. Competitive compensation package (will be discussed with successful candidates). Benefits: paid vacation days + sick leave. Exposure to US market business operations and strategic projects. Dynamic environment with opportunities for professional growth.

Location: Remote - Canada Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Fraud Specialist, Supplier Operations & Governance (P4). About the job We are actively recruiting for this role to fill an existing vacancy. This position will be responsible for working constructively with our customers and partners to resolve billing issues and fraudulent misuse of services. We are seeking a sharp, highly data-oriented, and tenacious Fraud Specialist to join our team. Unlike a traditional billing or collections role focused on routine outreach or simple invoice review, this position is a hybrid of financial investigation, root cause analysis, and strategic dispute negotiation.  In this role, you will look for billing discrepancies, investigate Artificially Inflated Traffic (AIT) or IRSF (International Revenue Share Fraud), dig deep into messaging and call data, project manage high-value customer and vendor disputes, and build data-backed cases to resolve discrepancies. You will build dashboards to communicate key metrics and drive action. If you love solving complex data puzzles, negotiating with external parties, and finding win-win outcomes, this is the role for you. You will be part of a company that is the category leader in Communications Platform as a Service (CPaaS), an organization working with the largest customers and partners, and a team of operators and former consultants that have delivered exceptional impact. If you have an extreme owner / founder mindset and a desire to solve big challenges, you’ll find yourself at home. Responsibilities In this role, you’ll: Advise account managers, accounting, and management on best practices to handle billing disputes Negotiate with customers and carriers with an understanding of resolution levers available as per contractual terms and industry norms Identify, analyze, and handle fraudulent misuse (such as Artificially Inflated Traffic) and billing errors (such as rate differences) with both vendors and customers Own the end-to-end lifecycle of customer and vendor disputes from intake of disputes to initiating disputes, tracking progress, and ensuring timely, documented resolution Uncover and resolve discrepancies, overcharges, and unpaid balances with carriers and customers due to quantities, rates, currency, and other root causes Dig into call and messaging data to identify why bills don’t match or find evidence of fraud Build dashboards that communicate key metrics related to the lifecycle of disputes Read contracts and interpret what should be the invoice versus what it is Act as the primary point of contact to negotiate dispute resolutions, settlements, and payment terms in accordance with company practices Partner closely with data analytics, engineering, and accounting to reconcile accounts Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 8+ years of professional experience in telecom operations, fraud operations, customer success, vendor management, procurement, collections, or consulting. Sharp written and verbal communication skills. Experience negotiating disputes constructively with customers or vendors. Experience in collections, dispute resolution, or billing analysis. Experience in project management. Experience wrangling data with Excel / Google Sheets, Looker or SQL. Desired: Understanding of the A2P SMS ecosystem, international traffic routing, international revenue share fraud (IRSF), artificially inflated traffic (AIT) and the ecosystem profit chains. Understanding of industry standards with respect to AIT and fraud handling such as frameworks from i3forum, GSMA, MEF or ITW Global Leaders’ Forum. Understanding of Call Detail Records (CDRs) and ability to build strong dispute case files. Experience working with workflow platforms like Airtable or building dashboards. Experience in telecom, technology, or consulting industries. Experience with advanced data analysis like Python or scripting Experience with AI and automation tools to accelerate productivity. Location This role will be remote and based in Ontario, British Columbia or Alberta, Canada. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off. The estimated pay ranges for this role are as follows: 90,800.00 - CAD 113,500.00 Target Bonus Percentage 15% The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Porto Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their communities and build a lasting business including: paid memberships, free memberships, community chats, live experiences, and selling to fans directly with one-time purchases.   Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with: - $8 billion+ in revenue generated since Patreon's inception - 60 million+ free new memberships for fans who may not be ready to pay just yet, and - 10 million+ fans paying each month for exclusive access to creators' work and community. We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Fraud Specialist to support our mission. This role is based in Porto, Portugal and open to those who are able to be in-office 3 days per week on a hybrid work model. About the Team The Fraud Operations Team works with complex customer questions requiring review and problem-solving. This team is involved in deep investigations into fraud-related trends, payment processing, and overall fraud analysis. The team is split between the US and Porto-based teams. About the Role - Research and respond to customer contacts regarding issues related to suspicious activities - Review suspicious accounts using internal and external fraud tools, and take action in accordance with Patreon's policies. - Independently determine and recommend an appropriate course of action following fraud detection - Work cross-functionally with our Content Moderation and Product Support teams regarding account suspensions, closures, and other fraud matters. - Help identify process improvements and contribute to key projects and initiatives. About You - 1+ years of professional experience, including 1+ years of customer-facing contact experience - Fluent in English - Self-starter who is very comfortable dealing with ambiguity - Knowledge of, and experience utilizing fraud investigative techniques and practices - Ability to analyze, summarize, and communicate findings and issues drawn from facts - Demonstrated ability to forge strong working relationships within and across multiple disciplines - Highly collaborative, team-oriented, shared-success mindset - Excellent oral and written communication skills - Comfortable with performing repetitive tasks - Basic Zendesk knowledge is a plus - Basic payment processing experience is a plus - Basic Excel knowledge is a plus About Patreon Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts: - Put Creators First | They’re the reason we’re here. When creators win, we win. - Build with Craft | We sign our name to every deliverable, just like the creators we serve. - Make it Happen | We don’t quit. We learn and deliver. - Win Together | We grow as individuals. We win as a team. We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you. Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accomodations@patreon. Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, vacation leave, company holidays and recharge days, lifestyle stipends, learning and development stipends, patronage, parental leave and sick leave, and pension with an employer contribution. Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates outside of our office hubs are not expected to meet the same requirements. The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions. Patreon reserves the right to modify or update compensation and benefits at any time.

Location: Brasov, Romania; Iasi, Romania Workplace: on-site Do you enjoy helping people grow, develop their leadership skills and reach their full potential? Join us and make an impact through learning! We are looking for a dynamic and engaging Training Specialist (French-speaking) to deliver impactful training programs at national and international levels. What will you do? Deliver engaging training sessions focused on management, leadership and professional development across national and international locations. Facilitate interactive workshops and learning experiences that encourage participation, collaboration and knowledge sharing. Adapt training methods and approaches to meet the needs of different audiences and learning objectives. Create a positive learning environment that inspires participants to apply new skills and knowledge in their day-to-day work. Gather feedback and identify opportunities to continuously improve the training experience. What are we looking for? Experience in training delivery, with proven experience delivering training programs to management teams. Working proficiency in French; good level of English Excellent communication and presentation skills, with the ability to engage and inspire different audiences. Strong facilitation skills and a genuine passion for learning and people development. Experience delivering management training programs. Experience working with multicultural and international audiences. Flexibility and willingness to travel nationally and internationally A proactive, adaptable and results-oriented mindset. Previous experience in a management or leadership role would be a plus. What makes this opportunity exciting? The opportunity to make a real difference in people's professional development. Exposure to national and international projects and diverse working environments. The chance to share knowledge, inspire others and contribute to a culture of continuous learning. A dynamic role that combines training delivery, personal interaction and professional growth. Ready to make an impact? If you are passionate about developing people, confident in front of an audience and excited about working in an international environment, we would love to meet you! Apply now and become part of a journey where learning drives growth. -

Manage social media channels: Instagram, X, Facebook, TikTok, YouTube, Telegram and WhatsApp. Create engaging content: short videos, memes, match previews, live reactions and promotional posts.

As a Technical Integration Specialist, you will improve the e-commerce experience for hundreds of millions of users across the world by providing first level technical support to e-commerce companies (our customers) as they integrate their websites and mobile applications with Constructor's platform.

• Защищать брендовую выдачу Google в регионах Tier 1/2; • Удерживать официальный сайт и EMD-домены в ТОПе поисковой выдачи;

- Investigate and resolve complex technical issues related to payment transactions, products, and integrations. - Analyse logs, transaction data, API requests and responses, and system behaviour to identify root causes.

Location: Bengaluru, India Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Customer Support Specialist, you’ll help customers succeed with the Figma product suite, from individual designers to large enterprise teams. You’ll join an experienced, close-knit support team that cares about each other and about doing great work for customers. AI is changing how people design and build, and our products are changing with it. You’ll be among the first to see how customers use what we ship, you’ll learn directly from our Product and Engineering teams, and what you hear from customers will help shape what we build next. This is a full-time role based in our Bengaluru office. What you’ll do at Figma: Resolve customer tickets in Zendesk, mostly by email, such as helping a designer get back into a locked account or sorting out who can view and edit a shared file Troubleshoot technical issues across the Figma product suite, such as figuring out why a prototype isn’t behaving as expected or why a customer’s AI tool won’t connect to Figma Review AI-generated output and credit usage to make fair, consistent calls, such as deciding whether a customer’s AI credit usage matches what they were charged and explaining the outcome clearly Write clear bug reports and product feedback, such as documenting the steps to reproduce an issue affecting several customers so Engineering can prioritize a fix Facilitate calls with customers when email isn’t enough, such as screen-sharing with an Org admin to walk them through their team’s setup Stay current as our products evolve, such as joining a launch session with Product Managers and Engineers, then turning what you learned into a guide or macro for the team Work from our Bengaluru office during a schedule that aligns with US business hours We’d love to hear from you if you have: 2+ years in a customer support role, ideally at a SaaS company Hands-on experience with design tools like Figma, and regular use of AI tools in your work A knack for technical troubleshooting and explaining complex things simply Excellent written English and a warm, human communication style Curiosity and a habit of learning new technology on your own While it’s not required, it’s an added plus if you also have: Professional experience in UX or product design Familiarity with AI design or code-generation tools Working knowledge of Zendesk Background in supporting both self-serve and enterprise customers At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Singapore Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Checkout.com http://Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how. We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow. JOB DESCRIPTION How you'll make an impact - Provide technical support to merchants during their implementation of Checkout.com http://Checkout.com payment processing technology - Answer all merchants’ integration related questions, including but not limited to configuration, debugging, documentation, testing, go-live support, and post-live support - Manage incidents as related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking and analysis of incidents) - Collaborate and partner with internal teams such as Merchant Configuration, Sales, Account Managers, and Merchant Care, to resolve issues during customer trials, integrations, or post-implementation support - Interact with the Product teams to pinpoint improvement ideas - Advise Manager on issues which impact customer satisfaction and provide recommendations for appropriate actions - Ability to multitask with multiple projects and integrations of customers - Maintain/update existing libraries/plugins used in integrations QUALIFICATIONS - 2+ years of development or technical support experience in a Tech/FinTech company - Have payments experience would be advantageous - Understanding of API, REST, webhooks and logs is required - Strong coding skills in at least one of these languages: Java, Javascripts, PHP, Python, Go, C# - Experience with Node.js, React is a plus - Knowledge in iOS/Android is a plus - Excellent communication skills, ability to build and maintain strong relationships - Ability to work in a customer-focused and target-driven environment - Good in speaking and writing in both English and Chinese Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Spain About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. Nebius is building the infrastructure that powers the next generation of AI — and we're scaling fast. In line with our values, we're committed to an inclusive environment where everyone can thrive, and we're looking for a skilled Environmental, Health & Safety Specialist to help embed the standards and capability that keep our expanding operations safe, compliant and sustainable. This is no ordinary role. We need a proactive, credible specialist who takes ownership of EHS delivery on the ground — someone who can translate strategy into practical action, act as a trusted voice of EHS with site and regional teams, and stay close enough to the detail to guide, challenge and support when it matters most. This is a genuine opportunity to shape how EHS operates as Nebius scales. You'll have real autonomy to set priorities, build capability across your sites, and influence decisions at a site and regional level — backed by strong support from senior stakeholders and a growing global EHS function. You'll be accountable for the quality, consistency and culture of EHS across your sites — working through others, upholding the standards your teams work to, and stepping in personally when situations demand calm, experienced judgement under pressure. Above all, you'll help make sound EHS practice a source of competitive advantage for Nebius, not a compliance exercise. What you'll do Own and implement the site EHS plan, turning policy and legislation into clear priorities and controls. Bring the global EHS strategy to life in everyday work on site, making sure teams are well supported and equipped with the toolkit to advance site EHS performance. Lead by example with site teams and contractors — setting expectations and building capability for safe outcomes. Own and support the EHS relationship with site and regional stakeholders — advising on risk and holding them to account. Support the site assurance programme — audits, inspections, and the quality of risk assessments and controls. Support local teams in incidents and near-misses on your site — driving investigations, building a learning culture, and reporting with composure under pressure. Apply and uphold the standard for construction, commissioning, operations, decommissioning and other high-risk activity, equipping frontline teams to manage risk on the ground. Own the site EHS performance narrative — turning data into insight that drives decisions and accountable action plans. Review site EHS data and performance metrics, acting on trends and insights to drive continuous improvement. Support the environmental and sustainability agenda on your site, partnering with specialist teams to bring it to life day to day. Represent Nebius locally with regulators, contractors and partners, protecting its credibility on EHS. Champion Nebius's culture and values, embedding EHS as core to how your site operates. What we're looking for Credible, proactive, and people-focused. You'll bring: NEBOSH Diploma / Certificate level, Environmental Science, Industrial Hygiene, or related field, plus 3+ years' Environmental, Health & Safety experience — or equivalent. Strong working knowledge of country legislation, with a track record of translating it into practical, workable controls. A genuine subject-matter expert on the ground — able to go deep on technical detail and bring that expertise into every stakeholder conversation. Proven experience leading incident response and investigations, including in high-pressure situations, with the composure to make sound decisions under stress. A track record of building trust and credibility with stakeholders at every level. A genuine coaching and mentoring mindset, with experience developing capability in others. Strong organisational and prioritisation judgement — able to balance risk, workload and pace. Excellent communication skills, with the confidence to advise, challenge constructively, and bring fresh ideas forward. A continuous-improvement mindset and the appetite to grow within a scaling function. Preferred 5+ years' experience, including international or multi-site regulatory environments. Experience within data centres, critical infrastructure, construction, engineering, commissioning or other high-risk environments. Relevant qualifications: NEBOSH, IOSH, NCRQ, GradIOSH, CMIOSH or equivalent. Experience supporting budgets or resourcing across multiple sites. Why Nebius? Make an impact — help shape EHS practice as Nebius scales. Build something lasting — grow your expertise within a scaling function. Work through partnership — advise, influence and be trusted alongside the business. Be backed — join a growing global EHS function with real investment behind it. Grow with us — build a lasting career as Nebius continues to scale. Our approach Environmental, health and safety isn't something we do separately — it's how we do the job. Strong outcomes come from partnership, trust, collaboration and shared accountability. As Specialist, your role is to uphold the standard, build capability in others, and create an environment where teams are equipped to make good decisions, manage risk effectively, and speak up, learn and improve. If you want a role where your judgement is trusted and you can genuinely shape how we work, we'd love to hear from you. Join Nebius. Help build the future of AI infrastructure — safely, responsibly and together. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: United Kingdom About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. Nebius is building the infrastructure that powers the next generation of AI — and we're scaling fast. In line with our values, we're committed to an inclusive environment where everyone can thrive, and we're looking for a skilled Environmental, Health & Safety Specialist to help embed the standards and capability that keep our expanding operations safe, compliant and sustainable. This is no ordinary role. We need a proactive, credible specialist who takes ownership of EHS delivery on the ground — someone who can translate strategy into practical action, act as a trusted voice of EHS with site and regional teams, and stay close enough to the detail to guide, challenge and support when it matters most. This is a genuine opportunity to shape how EHS operates as Nebius scales. You'll have real autonomy to set priorities, build capability across your sites, and influence decisions at a site and regional level — backed by strong support from senior stakeholders and a growing global EHS function. You'll be accountable for the quality, consistency and culture of EHS across your sites — working through others, upholding the standards your teams work to, and stepping in personally when situations demand calm, experienced judgement under pressure. Above all, you'll help make sound EHS practice a source of competitive advantage for Nebius, not a compliance exercise. What you'll do Own and implement the site EHS plan, turning policy and legislation into clear priorities and controls. Bring the global EHS strategy to life in everyday work on site, making sure teams are well supported and equipped with the toolkit to advance site EHS performance. Lead by example with site teams and contractors — setting expectations and building capability for safe outcomes. Own and support the EHS relationship with site and regional stakeholders — advising on risk and holding them to account. Support the site assurance programme — audits, inspections, and the quality of risk assessments and controls. Support local teams in incidents and near-misses on your site — driving investigations, building a learning culture, and reporting with composure under pressure. Apply and uphold the standard for construction, commissioning, operations, decommissioning and other high-risk activity, equipping frontline teams to manage risk on the ground. Own the site EHS performance narrative — turning data into insight that drives decisions and accountable action plans. Review site EHS data and performance metrics, acting on trends and insights to drive continuous improvement. Support the environmental and sustainability agenda on your site, partnering with specialist teams to bring it to life day to day. Represent Nebius locally with regulators, contractors and partners, protecting its credibility on EHS. Champion Nebius's culture and values, embedding EHS as core to how your site operates. What we're looking for Credible, proactive, and people-focused. You'll bring: NEBOSH Diploma / Certificate level, Environmental Science, Industrial Hygiene, or related field, plus 3+ years' Environmental, Health & Safety experience — or equivalent. Strong working knowledge of country legislation, with a track record of translating it into practical, workable controls. A genuine subject-matter expert on the ground — able to go deep on technical detail and bring that expertise into every stakeholder conversation. Proven experience leading incident response and investigations, including in high-pressure situations, with the composure to make sound decisions under stress. A track record of building trust and credibility with stakeholders at every level. A genuine coaching and mentoring mindset, with experience developing capability in others. Strong organisational and prioritisation judgement — able to balance risk, workload and pace. Excellent communication skills, with the confidence to advise, challenge constructively, and bring fresh ideas forward. A continuous-improvement mindset and the appetite to grow within a scaling function. Preferred 5+ years' experience, including international or multi-site regulatory environments. Experience within data centres, critical infrastructure, construction, engineering, commissioning or other high-risk environments. Relevant qualifications: NEBOSH, IOSH, NCRQ, GradIOSH, CMIOSH or equivalent. Experience supporting budgets or resourcing across multiple sites. Why Nebius? Make an impact — help shape EHS practice as Nebius scales. Build something lasting — grow your expertise within a scaling function. Work through partnership — advise, influence and be trusted alongside the business. Be backed — join a growing global EHS function with real investment behind it. Grow with us — build a lasting career as Nebius continues to scale. Our approach Environmental, health and safety isn't something we do separately — it's how we do the job. Strong outcomes come from partnership, trust, collaboration and shared accountability. As Specialist, your role is to uphold the standard, build capability in others, and create an environment where teams are equipped to make good decisions, manage risk effectively, and speak up, learn and improve. If you want a role where your judgement is trusted and you can genuinely shape how we work, we'd love to hear from you. Join Nebius. Help build the future of AI infrastructure — safely, responsibly and together. Please submit your CV in English Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.