Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close.
- Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders.
- Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts.
- Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem.
- Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal.
- Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked.
- Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow.
WHAT YOU'LL BRING
- 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts.
- Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals.
- Proven ability to multi-thread and build trusted relationships across customer C-suites.
- Exceptional verbal and written communication.
- Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions.
EVEN BETTER...
- Familiarity with the AI landscape, key players, and emerging trends.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
УдалённоUS - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Location: Toronto, Canada
Bradken is a leading global manufacturer of engineered wear products and resource sector solutions. Our products operate in some of the world's most demanding mining environments, helping customers improve reliability, productivity and asset performance.
We are seeking a
Design Engineer
to join our Fixed Plant Engineering team in Toronto, Ontario. This role will support the design, development, customization and continuous improvement of mining equipment and wear products used across North American mining operations.
About the Role
Reporting to the Engineering Manager, you will contribute to the design and development of Fixed Plant products including wear liner packages, chutes, hoppers, transfer points and related mining equipment. You will work closely with engineering, manufacturing, sales and operations teams to deliver practical engineering solutions from concept through to manufacture and field implementation.
Key Responsibilities
Create and maintain 3D models, detailed engineering drawings and technical documentation.
Design and modify wear products and Fixed Plant equipment for mining applications.
Perform reverse engineering activities using field measurements and 3D scan data.
Conduct engineering analysis and design validation using appropriate simulation tools.
Support product development, product improvement and customer-specific engineering projects.
Participate in mine site visits and equipment inspections to gather field information and validate designs.
Maintain engineering records, Bills of Materials and design changes within Product Lifecycle Management (PLM) systems.
Work collaboratively with Manufacturing, Supply Chain, Sales and Customer Support teams to ensure manufacturability and product performance.
Support continuous improvement, quality and safety initiatives across engineering activities.
Required Qualifications
To be considered for this position, applicants must demonstrate:
Bachelor's Degree in Mechanical Engineering or equivalent.
Minimum two years of experience in mechanical design, product development, reliability engineering or related engineering disciplines.
Experience designing manufactured products within mining, heavy industrial, materials handling, construction equipment or similar industries.
Demonstrated proficiency using
Siemens NX
for 3D modelling and engineering drafting.
Experience working with
Product Lifecycle Management (PLM) systems
, preferably Siemens Teamcenter.
Experience performing reverse engineering activities using site measurements and/or 3D scan data.
Experience preparing manufacturing drawings, Bills of Materials and engineering change documentation.
Strong understanding of engineering drawing standards and manufacturing processes.
Valid driver's licence and ability to travel to customer and manufacturing sites within North America.
Preferred Qualifications
Preference will be given to applicants with experience in one or more of the following:
Fixed Plant mining equipment.
Chute, hopper, conveyor or wear liner design.
3D scanning technologies and point-cloud processing.
FARO laser scanning equipment.
Polyworks, Geomagic or similar scan-processing platforms.
ANSYS or equivalent engineering analysis software.
Surface mining operations and maintenance environments.
ISO 9001 quality management systems.
Spanish language capability.
French language capability.
Additional Information
This role is primarily office-based at our location in
90 Richmond St E Suite 400, Toronto, Ontario M5C 1P1 Canada,
with periodic travel to mine sites and manufacturing facilities. Travel is expected to be approximately 10-20% of working time.
Applicants should clearly identify their experience with:
Siemens NX
Teamcenter PLM
3D scanning technologies
Reverse engineering activities
Mining or heavy industrial equipment design
Applications that do not demonstrate the required qualifications and experience may not be progressed.
Applications must be submitted online using the application process provided within the advertisement. Applicants experiencing technical difficulties with the online application process may contact
atremblay@bradken.com
for assistance. Applications submitted directly by email will not be considered.
What We Offer
Competitive salary and annual incentive opportunities
Salary: CAD $80,000 – $90,000 + Benefits
Extended health, dental and vision coverage
RRSP program
Paid time off
Global career development opportunities
A collaborative engineering environment supporting products used across major mining operations worldwide
Applications will be reviewed as they are received.
This role includes a salary range in accordance with Ontario pay transparency legislation.
Salary range
$80,000
—
$90,000 CAD
Location: Serbia
Who we are:
Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in minutes, it just works—and is always free for the first 200 endpoints, with no functional limitations. By pioneering autonomous OS and third-party patching, peer-to-peer patch distribution, and real-time vulnerability assessment without requiring a VPN, Action1 eliminates routine IT labor, helps prevent ransomware and other security risks, and protects the digital employee experience. In 2025, Action1 was recognized by the Inc. 5000 as the fastest-growing private software company in America. Action1 is founder-led by Alex Vovk and Mike Walters, entrepreneurs who previously founded Netwrix, a multibillion-dollar cybersecurity company.
The Role
We are looking for a Product Security Engineer to join the team responsible for securing Action1’s multi-tenant SaaS platform. In this role, you will work closely with engineering, product, and security teams to identify risks early, support vulnerability handling, strengthen secure development practices, and make product security practical, clear, and actionable. This is a hands-on role for someone who understands both software engineering and cybersecurity, enjoys working directly with developers, and wants to build security into the product without slowing teams down unnecessarily.
What you'll do:
Support Product Security Incident Response Team (PSIRT) and vulnerability-handling activities
Validate, triage, track, and coordinate security reports
Provide practical remediation guidance to engineering teams
Help validate security fixes and reduce product security risks
Review code, APIs, and system architecture to identify security issues early
Conduct threat modeling and security design reviews
Improve security automation within engineering workflows
Support SAST, SCA, secrets scanning, and other security controls
Maintain software bills of materials (SBOMs), dependency visibility, and remediation follow-up
Support security assessments, vulnerability assessments, and penetration testing
Maintain vulnerability-handling playbooks, product security procedures, and incident response runbooks
Requirements
What we are looking for:
3+ years of experience in product security, application security, DevSecOps, or a related cybersecurity field
Strong software engineering background and the ability to work effectively with engineering teams
Understanding of application, API, infrastructure, and software supply chain security risks
Experience applying cloud security concepts and practices
Understanding of identity and access management, network security, logging, monitoring, and secure cloud architecture patterns
Familiarity with vulnerability management, incident response, security assessments, and secure software development lifecycle practices
Experience with threat modeling and security design reviews
Strong communication skills, including professional communication with external security researchers and vendors
Ability to work independently and collaboratively in a fast-moving environment
Nice to have:
Genuine interest in cybersecurity and motivation to grow as a product security expert
Hands-on experience with AWS security controls, best practices, and architecture patterns
Hands-on experience with C++ or JavaScript
Experience with security testing and automation using scripts, APIs, CI/CD pipelines, or specialized tools
Experience conducting threat modeling for SaaS, API, cloud, or on-premises product components
Experience with SBOM generation, dependency visibility, or software supply chain security
Benefits
What we offer:
A fully remote work environment
The opportunity to work on a real-world security product used by IT and security teams
High ownership and a direct impact on product security practices
Close collaboration with engineering, product, and security teams
A fast-growing software company with low bureaucracy and practical decision-making
The opportunity to improve security processes, automation, and engineering workflows
A supportive team that values clear thinking, ownership, and continuous learning
Location: Paris, France
About the Company
Freedom24 is a brokerage and investment company headquartered in Cyprus, with representative offices in France, Germany, Italy, Lithuania, Bulgaria, the Netherlands, Portugal, Spaiт and Poland. The company provides clients with access to global stock exchanges, investment products, and brokerage services across the European market.
We are currently launching a new strategic project — a digital bank in France.
About the Project
This is a greenfield project: there is no product, team, license, or infrastructure yet — all of it needs to be built from the ground up. We are looking for a director who will take full end-to-end ownership of the project: from strategy, licensing and team building to the first customer and scaling.
Key Responsibilities
Leading the turnkey launch of a digital bank: from concept to operational go-live:
Product and operating strategy
: retail products, SME, payment services, cards, online channels.
Fintech architecture
: designing the architecture and managing development of the bank's digital platform.
Licensing
: managing the banking license application process — liaising with the regulator, consultants, and auditors.
Operating model
: building risk management, compliance, KYC/AML, and customer service processes.
Team
: building and leading the team, hiring key executives and experts.
Finance and planning
: financial and strategic planning, budget formation and execution control.
Representation
: representing the company to regulators, partners, and investors.
Negotiations and partnerships
: negotiating with vendors, fintech providers, and payment systems.
Requirements
Proven experience launching a bank/neobank/fintech product from scratch, preferably in Europe.
Understanding of French or European banking regulation (ACPR, ECB, PSD2, AML5/6, GDPR); experience obtaining a banking or EMI license is a strong plus.
Experience building a team from the ground up (hiring key executives, organizational structure).
Background in digital banking/fintech in a senior management role (COO, startup CEO, Head of Digital Banking, Country Manager, etc.).
Understanding of technology: core banking systems, BaaS providers, payment infrastructure, mobile development (deep understanding of product and architecture, not necessarily hands-on technical expertise).
Fluent in French and English (French is critical for working with the regulator and hiring the local team).
Entrepreneurial mindset: ready to work in startup mode — from strategy to operational details.
Nice to Have
Personal network of contacts at ACPR/Banque de France or among licensing consultants.
Experience working with BaaS platforms or partner banks in France.
Experience raising investment/capital for a fintech project.
Benefits
Competitive salary and bonus scheme — the exact figure to be finalized at the final stages.
Operational and business support from our operating hub in achieving the project's goals.
A key leadership role in a strategically important project for the group — with real influence over architecture, product, and launch outcomes.
Backing and resources of an established international investment group: the holding's legal, financial, HR, and IT infrastructure.
The chance to build a bank and a team from a blank slate — a rare full-cycle launch experience for a professional at this level.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Product Manager for the Research team at Anthropic, you will own the ideation and deployment of new models and products as we advance frontier, safe AI technology. You will work closely with our research teams to help productize credible applied research and identify high-potential use cases grounded in customer needs. We are looking for someone passionate about developing safe and beneficial artificial intelligence technologies. You thrive in ambiguous environments and can uncover latent, non-obvious use cases for nascent technologies, bringing these insights back to research. Your curiosity about user needs enables you to connect advanced technology to products that deliver real-world value.
We seek experienced founders and product managers who can bridge research and ambitious product experimentation, with the ability to create and grow entirely new product categories enabled by AI.
Responsibilities
Lead vision, strategy, roadmap, and execution of frontier technologies that leverage the latest AI capabilities to solve real-world problems
Partner with research to define, improve, and ship model capabilities within a research area
Identify nascent research that could become transformative products
Synthesize user insights into actionable requirements and evaluations
Understand the AI landscape and ecosystem, ensuring we have an objective view of market capabilities and our position
Work with and influence a diverse set of stakeholders, including research, product engineering, and platform engineering teams
Minimum Qualifications
Have a deep passion and curiosity for AI and LLMs. Use AI regularly.
Are a first-principles thinker with the ability to navigate and execute amidst ambiguity, flexing into different domains based on the business problem at hand and finding simple, easy-to-understand solutions
Possess a deep technical background with a strong grasp of AI/ML concepts and are willing to go deep on technical solutions; have a data-driven mindset with working proficiency in Python and SQL
Have strong user empathy and the ability to synthesize vague or contradictory feedback into actionable priorities
Have a track record of launching ambitious products that have achieved distribution or commercial success
Have intellectual curiosity without ego—comfortable asking questions and learning independently
Think creatively about the risks and benefits of new technologies, moving beyond past checklists and playbooks
Have a creative, hacker spirit and love solving puzzles
Preferred Qualifications
Have 5+ years in product management, with experience launching new products and scaling existing ones (founder background is a plus)
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$305,000
—
$385,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Safeguards team builds the systems that detect and mitigate misuse of our AI models, from individual policy violations to sophisticated, coordinated attacks. A growing part of that work depends on lightweight detection methods trained on model internals, which let us identify harmful behavior cheaply and at scale. This work feeds directly into Anthropic's Responsible Scaling Policy commitments.
We're looking for an engineer to own the infrastructure behind that research. This is the tooling our researchers rely on to run experiments, train detection methods, and select detections for launch. It sits between research and production: researchers depend on it for fast iteration, and our detection systems depend on it for reliable, correct results as our models continue to change.
Running machine learning workloads at our scale often requires solving novel systems problems. You'll identify those problems and build the abstractions, pipelines, and tooling that keep the research loop fast as requirements shift underneath you. Strong candidates will have a track record of solving large-scale systems and data problems and will be excited to grow deep machine learning expertise alongside it.
Key responsibilities
Build and scale the infrastructure and data pipelines behind Safeguards machine learning research
Own the training, evaluation, and scoring workflows researchers use, with a focus on cutting the time between an idea and a result
Design tooling and interfaces, including libraries and command line tools, that researchers can use directly without needing to understand the systems underneath
Build correctness and sanity checking into the stack, so results stay trustworthy as models and workloads evolve
Take the highest-value research workflows from experiments to reliable, production-grade jobs
Improve the throughput, cost, and reliability of large-scale inference and scoring workloads
Partner closely with researchers and engineers across Safeguards to understand their workflows, anticipate how their needs will change, and design for that ahead of time
Minimum qualifications
Strong software engineering fundamentals and hands-on coding ability, with proficiency in Python
Experience building and operating data-intensive or distributed systems in production
Experience building tooling or infrastructure that other engineers or researchers use as a dependency
Comfort working across the research-to-deployment pipeline, from exploratory experiments to production systems
Ability to debug performance and correctness problems across an unfamiliar stack
Strong written and verbal communication skills, and a collaborative approach to technical decisions
Preferred qualifications
Experience with high-performance, large-scale machine learning systems
Familiarity with language modeling and transformers, including working with model internals
Experience with machine learning framework internals, GPU or accelerator programming, or inference optimization
Experience building experiment tracking, caching layers, or evaluation harnesses for research teams
Experience with probes, interpretability, or classifier development
Interest in the misuse risks of AI systems and a desire to work on mitigating them
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$350,000
—
$500,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote: United States
Workplace: Remote
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
We're looking for a Staff Product Manager to own the vision and roadmap for observability at Render. The role spans both the systems layer and the fast-emerging world of agent observability. This is a role for someone who wants to define what it means to understand your software in an era where AI is fundamentally changing how it gets built and run: where a production incident might trace through services, queues, model calls, and autonomous agent decisions, and where cost is measured in tokens as much as CPU-hours.
This is a new specialization at Render, and you will own the visibility layer for AI workloads and drive the technical and strategic direction for Render's observability surface, including logs, metrics, traces, and the OpenTelemetry ecosystem. You'll engage with Render's customers and our product development teams to develop a deep understanding of how they debug, monitor, and manage spend, and build conviction about where observability needs to go next.
WHAT YOU'LL DO
- Own the vision, strategy, and roadmap for observability at Render. Your scope spans systems telemetry (logs, metrics, distributed tracing), OpenTelemetry-native instrumentation and export, agent and LLM observability (traces of model calls, tool use, and multi-step agent runs), and the cost and usage layer that makes token economics legible.
- Drive prioritization across observability investments, balancing foundational telemetry infrastructure against near-term product needs.
- Partner deeply with Engineering & other Product teams to shape the technical direction of Render's telemetry pipeline, ensuring architectural decisions optimize for signal fidelity, query performance, and cost at scale. Observability touches every product surface at Render, so the dexterity to understand the shape of our other investment areas is essential.
- Develop a strong, opinionated point of view on what observability means for AI-native builders. How will OTel conventions extend to agent workloads, what a trace of an agent run could look like inside Render, and how teams should reason about token spend, model routing, and cost attribution.
WE'RE LOOKING FOR
- 7+ years in Product Management, with substantive experience in observability, monitoring, developer tools, or infrastructure products.
- Working fluency with the OpenTelemetry ecosystem — signals, semantic conventions, collectors, and the tradeoffs of instrumenting real production systems. Bonus if you've tracked the emerging conventions for GenAI and agent observability.
- Familiarity with the economics of AI workloads: token pricing, model selection tradeoffs, and how teams budget for and attribute LLM spend. Major bonus if you've worked on an LLM gateway, proxy, or metering product.
- Deep developer empathy, for both internal engineering teams and our customers, and the technical depth to make sound architectural tradeoffs in collaboration with engineering.
- A track record of taking ambiguous, cross-cutting problems and turning them into clear strategy and shipped outcomes.
- Strong communication and storytelling skills.
WHAT WOULD BE NICE TO HAVE BUT NOT REQUIRED
- Experience as an SRE, observability engineer, or infrastructure engineer.
- Hands-on experience building AI agents, or instrumenting and evaluating them in production.
- Contributions to OpenTelemetry or adjacent open-source telemetry projects.
If this role excites you but you don't meet every single requirement or your experience is in an adjacent role such as engineering management, we'd still love to hear from you. Your unique experience might be just what we need.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view
Location: Remote: United States
Workplace: Remote
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
We're looking for a Staff Product Manager to own the vision and roadmap for Render's datastores portfolio, with our Postgres offering at the center. You will define what a modern managed database experience looks like, including how database products will adapt to new state patterns from agents and how agents as users of state-keeping products should be accommodated.
You'll drive the technical and strategic direction for Render Postgres and our broader data layer, working directly with your team and infrastructure engineering to shape architectural decisions. You'll engage with Render's customers and our product development teams to develop a deep understanding of their data needs and build conviction about where the datastores portfolio needs to go next.
WHAT YOU'LL DO
- Own the vision, strategy, and roadmap for Render's datastores, anchored on Postgres. Your scope spans provisioning and lifecycle management, high availability and disaster recovery, backups and point-in-time recovery, scaling and performance, connection management, and the extension ecosystem.
- Drive prioritization across Render's data investments, balancing the leverage of foundational reliability work — replication, failover, storage performance — against near-term product and business needs, and being able to negotiate those tradeoffs.
- Partner deeply with Engineering & other Product teams to shape the technical direction of Render's data layer, ensuring architectural decisions optimize for durability, performance, and operational simplicity. Databases are where customer trust is won or lost, so an instinct for reliability and data safety is essential.
- Develop a strong, opinionated point of view on how managed Postgres needs to evolve to serve AI-native builders — from vector workloads and retrieval pipelines to databases that are spun up, branched, and torn down programmatically by agents at scale.
- Set the standard for how developers experience data on Render, providing clear guidance, sensible defaults, and abstractions that make it easy for teams to run production databases with confidence — without needing a DBA on staff.
WE'RE LOOKING FOR
- 7+ years in Product Management, with the majority spent on databases, data infrastructure, developer tools, or platform products.
- Familiarity with Postgres — its architecture, operational model, ecosystem, and the tradeoffs teams face running it in production. Bonus if you have strong perspective on how agentic workloads and AI-native applications are reshaping database usage patterns.
- Deep developer empathy, for both internal engineering teams and our customers, and the technical depth to make sound architectural tradeoffs in collaboration with engineering.
- A track record of taking ambiguous, high-stakes reliability and infrastructure problems and turning them into clear strategy and shipped outcomes.
- Strong communication and storytelling skills.
WHAT WOULD BE NICE TO HAVE BUT NOT REQUIRED
- Experience as a database engineer, DBA, or infrastructure engineer.
- Hands-on experience with Postgres internals, replication tooling, or the extension ecosystem (e.g., pgvector, PostGIS).
- Experience building AI agents or the data infrastructure that powers them.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view
Location: New York
Workplace: Hybrid
Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
ABOUT THE ROLE
Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success.
We’re looking for a Solutions Engineer who’s resourceful, committed, and deeply curious — and wants to help reinvent how millions of people work.
WHAT YOU'LL DO
- Become an expert in all areas of Attio’s product and how it’s deployed across industries and departments
- Guide our highest-value customers through pre-sales, post-sales, and ongoing customer lifecycle stages as their main technical point of contact by
- Architecting custom solutions spanning Attio’s data model, no-code workflow builder, API, reporting engine, and integrations with other GTM products
- Leading demos, trainings, and technical solutioning sessions with customers on Zoom and occasionally in person
- Consulting on general RevOps and GTM-tech best practices
- Partner with Account Executives during the sales process to close our largest new business deals
- Independently manage customer’s post-sale onboarding
- Serving as the relationship owner for our top accounts
- Internally, serve as a voice of and advocate for our customers across our product, engineering, and marketing teams, contributing your expertise in how our customers use Attio, and how Attio fits into the broader sales-tech ecosystem, to company strategy
WHAT YOU'LL BRING
- 2+ years B2B SaaS experience independently managing the technical side of customer relationships pre- or post-sale
- Expertise architecting SaaS software deployments for clients across varied industries and use cases, and comfort working with APIs, no-code development platforms, and data model across a variety of SaaS products
- Deep technical understanding of the B2B tech ecosystem, ideally in GTM Tech
- Familiarity with fast-growing startups, and adaptability to work in a hybrid role that spans sales, onboarding, and success
WHAT DOES THE HIRING PROCESS LOOK LIKE?
1. Talent Introduction
2. Hiring Manager Interview
3. Technical Interview
4. Meet the Team: Two stakeholder conversations and an Attio Demo Exercise
5. Executive Leadership Conversation
6. References & Offer
Location: Remote - US
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary
We are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring–focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands-on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote-to-cash lifecycle.
Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company. The ideal candidate pairs strong Salesforce architecture experience with an AI-first mindset, applying Agentforce and Claude-based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product-to-Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation.
Key Responsibilities
Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing
Partner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company
Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences
Manage architecture and system roadmaps, ensuring alignment with platform standards and the long-term direction of the Product-to-Cash landscape
Define, maintain, and enforce platform standards across the Salesforce ecosystem
Build Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery
Actively participate in requirement gathering, clarifying scope and resolving ambiguity early in the lifecycle
Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems
Provide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade-offs, and implementation best practices
Own the end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support
Architect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules, payment handling, dunning, and revenue recognition flows
Identify and resolve process gaps and technology gaps across Product-to-Cash, defining remediation approaches and driving them to resolution
Apply an AI-first mindset to problem solving, leveraging Agentforce and Claude-based solutions where they add value
Work with the development team to hand over designs cleanly, ensuring they have the context and clarity needed to build
During project execution, work with SMEs and Product Owners to address any requirement gaps and shape the right solution
Extend and mature the Product-to-Cash solution as business needs evolve, ensuring the architecture scales with new products, pricing models, and billing scenarios
Translate business requirements into well-architected solutions that best leverage the Salesforce platform and Revenue Cloud
Apply architectural and engineering concepts to meet operational requirements such as scalability, maintainability, security, reliability, extensibility, availability, and manageability
Conduct research and develop Proof of Concepts on emerging Salesforce and billing capabilities, recommending solutions that are functionally robust and cost-effective
Promote the adoption of design patterns and standard processes for solution design and development
Partner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow between billing, ERP, and other systems
Work closely with solution architects to ensure individual solutions align with the overall enterprise architecture
Contribute to a learning community within the enterprise architecture discipline, fostering continuous improvement
Required Experience & Skills
Bachelor's or master's degree in computer science, Information Technology, or a related field
10+ years of Salesforce experience across implementation, configuration, and solution design
3–5 years of Salesforce architecture experience (minimum required)
Deep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform
Proven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps
Proven experience architecting and delivering end-to-end Product-to-Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support
Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition
Experience working with integration teams to design and govern cross-system integrations
Demonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain
An AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems
Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange)
Proven experience designing and delivering complex B2B SaaS Salesforce solutions
Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps is a plus
Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud
Strong leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders
Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect preferred
Familiarity with enterprise architecture frameworks (TOGAF, C4, ArchiMate, etc.)
Strong analytical, problem-solving, and communication skills
Understanding of security architecture principles and practices
#LI-AJ1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $157,600-$175,100 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Mississauga, Ontario
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary
We are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring–focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands-on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote-to-cash lifecycle.
Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company. The ideal candidate pairs strong Salesforce architecture experience with an AI-first mindset, applying Agentforce and Claude-based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product-to-Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation.
Key Responsibilities
Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing
Partner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company
Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences
Manage architecture and system roadmaps, ensuring alignment with platform standards and the long-term direction of the Product-to-Cash landscape
Define, maintain, and enforce platform standards across the Salesforce ecosystem
Build Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery
Actively participate in requirement gathering, clarifying scope and resolving ambiguity early in the lifecycle
Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems
Provide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade-offs, and implementation best practices
Own the end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support
Architect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules, payment handling, dunning, and revenue recognition flows
Identify and resolve process gaps and technology gaps across Product-to-Cash, defining remediation approaches and driving them to resolution
Apply an AI-first mindset to problem solving, leveraging Agentforce and Claude-based solutions where they add value
Work with the development team to hand over designs cleanly, ensuring they have the context and clarity needed to build
During project execution, work with SMEs and Product Owners to address any requirement gaps and shape the right solution
Extend and mature the Product-to-Cash solution as business needs evolve, ensuring the architecture scales with new products, pricing models, and billing scenarios
Translate business requirements into well-architected solutions that best leverage the Salesforce platform and Revenue Cloud
Apply architectural and engineering concepts to meet operational requirements such as scalability, maintainability, security, reliability, extensibility, availability, and manageability
Conduct research and develop Proof of Concepts on emerging Salesforce and billing capabilities, recommending solutions that are functionally robust and cost-effective
Promote the adoption of design patterns and standard processes for solution design and development
Partner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow between billing, ERP, and other systems
Work closely with solution architects to ensure individual solutions align with the overall enterprise architecture
Contribute to a learning community within the enterprise architecture discipline, fostering continuous improvement
Required Experience & Skills
Bachelor's or master's degree in computer science, Information Technology, or a related field
10+ years of Salesforce experience across implementation, configuration, and solution design
3–5 years of Salesforce architecture experience (minimum required)
Deep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform
Proven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps
Proven experience architecting and delivering end-to-end Product-to-Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support
Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition
Experience working with integration teams to design and govern cross-system integrations
Demonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain
An AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems
Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange)
Proven experience designing and delivering complex B2B SaaS Salesforce solutions
Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps is a plus
Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud
Strong leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders
Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect preferred
Familiarity with enterprise architecture frameworks (TOGAF, C4, ArchiMate, etc.)
Strong analytical, problem-solving, and communication skills
Understanding of security architecture principles and practices
#LI-AJ1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $125,500-$139,400 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: London
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why This Role?
We're seeking an experienced Program Manager to join Cohere's customer-facing Program Management team, with a focus on UK public sector and defence accounts. This is a highly specialised role requiring an individual who understands technical program delivery, the technical complexity of frontier AI models and the unique requirements of government and defence organisations.
You will be the critical bridge between our cutting-edge AI capabilities and the specific needs of UK Government and defence organisations. You'll navigate complex procurement processes, stringent security requirements, data sovereignty concerns, and regulatory compliance while ensuring our customers successfully deploy and scale our AI solutions.
In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the technical program lead and trusted advisor for our most sensitive and high-impact government engagements.
Location: UK
Security Clearance: Active Top Secret clearance preferred; candidates with Active Secret clearance or those who are eligible and willing to obtain clearance will also be considered.
What You'll Do
Customer Program Leadership:
- Own end-to-end technical program delivery for UK public sector and defence customers, from initial deployment through production scaling
- Serve as the primary technical program point of contact for government customers, building trusted relationships with departmental CIOs, IT directors, and technical teams
- Translate complex government requirements (security, compliance, accessibility, bilingualism, data sovereignty) into actionable engineering plans
- Navigate government procurement processes, RFP responses, and contractual technical obligations.
Strategic Communication:
- Provide clear, timely, and objective communication across Cohere's engineering organisation, customer stakeholders, and government leadership
- Translate between AI/ML technical concepts and government-appropriate language for decision-makers who may not have deep technical backgrounds
- Present technical roadmaps and status updates to senior government officials and departmental executives
- Represent Cohere's technical capabilities in sensitive government and defence contexts.
Complex Program Management:
- Create and manage project schedules that account for government timelines, security review processes, and ministerial approval cycles
- Identify and manage dependencies across government departments, security authorities, cloud service providers, and internal Cohere teams
- Navigate risks unique to government deployments: privacy compliance, security authorisations, technical and infrastructure constraints
- Drive alignment between product development priorities and specific government requirements.
Technical Delivery & Execution:
- Ensure on-time delivery of AI solutions that meet government-grade security, privacy, accessibility, and performance standards
- Coordinate technical work across multiple teams: model customisation, security hardening, integration with government systems, bilingual support
- Establish governance checkpoints appropriate for high-stakes government deployments
- Problem-solve complex technical challenges in air-gapped, on-premises, or highly regulated environments.
You May Be a Good Fit If:
Required Experience:
- 6+ years of experience as a customer-facing Technical or Engineering Program Manager in AI/ML consulting, technology transformation, or enterprise software delivery.
- Excellent executive communication and stakeholder management.
- Experience working with government, defence, or heavily regulated customers (public sector, defence contractors).
- Proven track record managing complex, multi-stakeholder technical programs with stringent compliance requirements.
- Bachelor’s degree in a relevant field; advanced degree or technical certs a plus.
Technical Background:
- Strong understanding of enterprise software deployment architectures (cloud, on-premises, hybrid, air-gapped)
- Working knowledge of or experience with modern AI: LLMs, agentic systems, MCP, RAG, fine-tuning, evals, and responsible AI would be a strong differentiator
- Comfortable discussing API integrations, model inference, data pipelines, and ML operations with technical stakeholders.
Government & Defence Acumen:
- Deep understanding of how government organisations procure, evaluate, and deploy technology
- Familiarity with UK government requirements: data sovereignty, privacy laws (Privacy Act), accessibility standards, official languages obligations, security classifications
- Understanding of defence and national security considerations in AI deployment
- Experience with Algorithmic Impact Assessments or AI ethics frameworks is a strong asset
- Eligible to obtain UK government security clearance (Top Secret preferred)
Nice to Have:
- Active UK government security clearance (Secret or Top Secret) - preference for active Top Secret clearance
- Background in or strong familiarity with UK defence, intelligence, or critical infrastructure sectors
- Experience with GC Cloud services (Azure, AWS GovCloud) or Protected B/C environments
- Project management certification (PMP, PgMP) or government-specific methodologies.
Security Clearance Requirements
This role requires eligibility for UK government security clearance.
Preference will be given to candidates who currently hold an active UK government Top Secret (TS) clearance, as this will enable immediate engagement with our most sensitive defence and national security customers.
However, we will also consider exceptional candidates who:
- Currently hold UK government Secret clearance and are eligible for TS upgrade
- Do not currently hold clearance, but are eligible and willing to undergo the Top Secret clearance process
- Have a previous government security clearance that has lapsed
Please note that obtaining Top Secret clearance can take 12-18 months. Candidates without active clearance will work on non-classified public sector accounts while the clearance process is underway.
What Makes This Role Unique
This isn't typical program management—it's a highly specialised role at the intersection of frontier AI, national security, and public sector digital transformation. You'll work on some of the UK’s most sensitive and impactful AI deployments, helping government organisations harness cutting-edge technology while maintaining the highest standards of security, ethics, and accountability.
If you're passionate about responsible AI adoption, understand the unique constraints and opportunities within government, and want to have an outsized impact on how the UK leverages AI to serve its citizens, this role is for you.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Americas; APAC; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
ABOUT THE TEAM
You’ll join a cross‑functional group of app monetization subject matter experts who partner directly with RevenueCat customers and prospects. As part of the broader Customer Growth org, this team designs and implements high‑impact paywalls, onboarding flows, and purchase funnels using RevenueCat’s no‑code builders and experimentation tools, then feeds learnings back into our product, templates, and educational content
You’ll also collaborate closely with our content, marketing, and advocacy teams to turn real‑world project outcomes into templates, case studies, webinars, and best‑practice guides for the broader app community
ABOUT THE ROLE
As Senior CRO Designer, Paywalls & Funnels, you’ll be the person RevenueCat customers trust when the question is: “How do we get more users to convert and stay subscribed?”
You will:
- Design & build high‑converting paywalls and funnels
- Use RevenueCat’s paywall and experiment builders to design, configure, and ship paywalls, onboarding flows, upgrade paths, and win‑back experiences for mobile apps across categories
- Translate brands and product value props into clear, compelling paywall layouts, messaging, and pricing presentations
- Lead conversion optimization projects for customers and prospects
- Run structured discovery with customers and prospects to understand their business model, audience, and constraints
- Propose experiment plans (e.g., value prop framing, pricing presentation, trial vs. no‑trial, placement and timing of paywalls)
- Partner with apps to launch multivariate tests and interpret results, using RevenueCat’s analytics and experimentation tooling
- Codify patterns into reusable assets
- Distill what’s working across projects into reusable templates, checklists, and patterns that can be implemented directly in RevenueCat’s builders
- Work with Product to inform our paywall components, presets, and default templates
- Create educational content with Advocacy & Marketing
- Collaborate with Growth Advocacy and Content teams to turn your project learnings into:
- Example paywalls and funnel templates
- Blog posts, guides, and best‑practice documentation
- Webinars, live reviews, and conference talks or workshops
- Participate in public‑facing sessions (e.g., teardown streams, office hours) as a visible expert on monetization UX
- Champion monetization UX best practices
- Advise Sales, Customer Success, and Support on paywall and funnel best practices they can bring into customer conversations
- Provide feedback to Product & Engineering on how practitioners use our builders in the wild, highlighting opportunities for new features, components, and workflows
ABOUT YOU
You’re a conversion‑focused designer who lives at the intersection of mobile product design, growth, and experimentation. You have a track record of shipping real paywalls and funnels that move business metrics, not just portfolios
You have:
- Deep hands‑on experience with paywalls & funnels
- 5–8+ years designing consumer mobile experiences, with a substantial portion spent on subscription or purchase flows (e.g., paywalls, onboarding, upgrade/upsell, win‑back, account limits)
- Experience either:
- At a mobile app studio / product team owning monetization UX, or
- At an agency/consultancy repeatedly designing and optimizing paywalls and funnels for multiple apps
- Strong conversion & experimentation mindset
- Comfort defining hypotheses, success metrics, and test plans (e.g., CVR, trial start rate, activation, LTV)
- Experience using analytics and experimentation tools to interpret results and iterate quickly
- Ability to balance conversion gains with long‑term user trust and platform guidelines
- Mobile‑first product design skills
- Excellent interaction and visual design chops for small screens and high‑stakes surfaces (like paywalls and purchase flows)
- Strong UX writing instincts for concise, value‑focused copy and pricing messaging
- Proficiency in modern design tools (e.g. Figma) and comfort translating designs into no‑code builder configurations
- Customer‑facing communication skills
- Confidence leading workshops, design reviews, and strategy sessions with customers and prospects
- Ability to present options, pros/cons, and trade‑offs to both designers and non‑design stakeholders (founders, PMs, marketers)
- Great written communication for async collaboration in a remote team
- Values & ways of working
- You’re energized by our mission to help developers make more money
- You work iteratively and ship value quickly rather than waiting for perfection
- You have an ownership mentality: You see broken or unclear experiences and feel compelled to improve them
- You’re comfortable working in a fully remote, distributed team and collaborating across time zones
In your first month, you’ll:
- Learn RevenueCat’s products, especially paywalls, experiments, and analytics
- Join customer calls to understand our process and common challenges
- Audit a handful of existing customer paywalls and funnels and build your first recommendations
Within 3 months, you’ll:
- Own several customer projects end‑to‑end, from discovery through experiment analysis
- Ship multiple paywall and funnel variations using RevenueCat’s builders
- Partner with Advocacy/Content on at least one public asset (template, blog post, teardown, or webinar segment)
Within 6 months, you’ll:
- Be the go‑to expert internally for monetization UX, paywall patterns, and funnel optimization
- Maintain and evolve an internal “playbook” of best practices and tested patterns
- Influence the roadmap for our paywall and experiment tooling based on patterns you see across customers
Within 12 months, you’ll:
- Have materially improved conversion for a portfolio of customer apps, with clear before/after stories
- Help define our strategy for paywall templates and monetization UX guidance at scale
- Represent RevenueCat in public‑facing educational content (webinars, AMAs, workshops, or conference talks) as a leading voice on mobile monetization UX
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: Hybrid - London, Berlin
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We are looking for a Senior Technical Account Manager (TAM) to own the post-sales technical relationship for a portfolio of our largest enterprise customers, taking it over from the Solutions Architect (SA) at deal close. Your focus is continuity: customers renew the annual TAM engagement because their technical outcomes improve each year.
What you'll do
Own the post-sales technical relationship and the annual TAM renewal for a portfolio of enterprise accounts, running a weekly check-in, monthly review, quarterly business review (QBR), and annual roadmap workshop for each
Lead incident follow-through when an escalation or a pattern of incidents emerges: run the post-mortem, find the architectural root cause, own the remediation roadmap, and respond to priority 1 and 2 escalations within 4 business hours
Deliver proactive architectural reviews, technical risk mapping, cost and usage optimization, and pre-launch readiness assessments
Scope hands-on engineering work for Forward Deployed Engineers (FDEs) and audits for Professional Services, and track their outcomes into the customer's technical roadmap, without shipping production code yourself
Relay customer technical needs to Product, Engineering, and Support, and hold those teams to the commitments you have made to your customers
What you need
5+ years in customer-facing technical roles at a platform, infrastructure, or developer tools company, such as technical account management, solutions architecture, developer success engineering, or support engineering
Owned customer relationships at the $1M+ annual contract value (ACV) tier, including QBRs, roadmap workshops, and renewals
Architected, debugged, and optimized production systems on Next.js and Vercel, including App Router, incremental static regeneration (ISR) and caching, Fluid Compute, and the AI SDK
Led technical outcomes across Engineering, Product, and Support without formal authority, and written the incident summaries, post-mortems, and executive readouts that came out of them
Bonus if you
Carried a TAM portfolio at a hyperscaler, infrastructure platform, or developer tools company, such as AWS, Cloudflare, Datadog, or GitHub
Built AI agents with the Vercel AI SDK or Model Context Protocol (MCP) servers
Led cloud financial operations (FinOps) or cost-optimization engagements, or ran an annual roadmap workshop or Well-Architected Review for an enterprise customer
Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. By providing members with a deep understanding of their bodies, behaviors, and daily lives, WHOOP empowers healthier choices and peak performance.
We are seeking a Principal AI Researcher to join our Foundation AI team. This team builds the foundation models that underpin WHOOP’s next generation of intelligent, personalized, and health-enhancing experiences. These models integrate data across wearable sensors, language, biomarkers, clinical information, and self-reported inputs to create scalable AI systems that understand human physiology and behavior.
In this role, you'll be one of the senior technical leaders at WHOOP. You will own the technical execution of our foundation modeling workstreams and your technical judgment will shape a core part of WHOOP’s AI efforts and the products they power.
RESPONSIBILITIES:
- Set the architectural direction for the development of large-scale models spanning wearable sensor data, text, biomarkers, and behavioral signals, and personally own the highest-stakes, hardest-to-reverse design decisions.
- Identify which research bets in self-supervised and representation learning are worth making, and drive the most ambiguous and unproven ones from thesis to validated, production capability.
- Contribute to the broader AI strategy and standards at WHOOP, shaping the platform, compute, and infrastructure choices the team operates on, not just working within them.
- Partner across research, product, and engineering to connect technical breakthroughs to product and business outcomes.
- Raise the technical bar across the team: grow staff and senior engineers, strengthen design-review and evaluation norms, and act as a force multiplier.
- Represent WHOOP's technical work externally, helping with recruiting, partnerships, and visibility in the broader AI research community.
QUALIFICATIONS:
- Advanced degree (Master’s or Ph.D.) or equivalent depth, with extensive experience in large-scale machine learning and AI research.
- A track record of owning technical direction for a significant area and making architectural decisions whose impact outlived any single project.
- Demonstrated ability to take ambiguous, high-risk research directions all the way to production impact and the judgment to discontinue those that will not.
- Deep expertise in modern deep learning (transformers, state space models), multimodal training, self-supervised and representation learning, RL-based post-training (PPO/DPO/GRPO), and large-scale distributed training (data, model, and context parallelism).
- A history of being a technical authority that teams defer to, and evidence of multiplying their output.
- Excellent communication and the ability to influence both the engineering bench and senior leadership.
- Publications and evidence of community building at top-tier machine learning venues.
- Passion for WHOOP's mission to improve human performance and extend healthspan through science and technology.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $270,000 - $300,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Remote; Serbia; Poland
Workplace: Remote
We are looking for a Senior Penetration Tester to strengthen the security of high-load products by identifying vulnerabilities across applications, infrastructure, cloud environments, and payment flows. In this role, you will work closely with engineering, product, fraud, and compliance teams to improve security posture through offensive security assessments and practical remediation.
Responsibilities:
- Plan and execute penetration testing activities across web applications, APIs, mobile applications, internal and external infrastructure, and AWS cloud environments
- Perform offensive security exercises, including red team and assumed-breach scenarios covering privilege escalation, lateral movement, persistence, and data exfiltration
- Assess the security of cloud-native services, Kubernetes environments, microservices, and CI/CD pipelines
- Identify vulnerabilities affecting payment systems, wallets, KYC/AML processes, bonus mechanisms, affiliate tracking, and other business-critical workflows
- Work with Product, Engineering, AppSec, Payments, and Fraud teams to prioritize findings and support remediation efforts
- Develop custom scripts and internal tools to improve testing capabilities where standard solutions are insufficient
- Contribute to threat modeling activities and support secure-by-design initiatives
- Review penetration testing plans, reports, and provide technical guidance to junior and middle security specialists
- Research emerging vulnerabilities, MITRE ATT&CK techniques, security advisories, and translate them into actionable improvements
- Support security assessments for new products, releases, and market launches, including effort estimation and pre-certification activities
- Act as a security advisor for technical and business stakeholders on offensive security matters
Requirements:
- 4+ years of hands-on experience in penetration testing or offensive security
- Proven practical experience in at least three of the following areas:
- Web applications / APIs
- Internal networks
- External infrastructure
- Cloud environments (AWS/GCP)
- Mobile applications (iOS/Android)
- OSCP or an equivalent offensive security certification
- Strong knowledge of SAST, SCA, DAST, AWS/GCP, MITRE ATT&CK, OWASP ASVS, OWASP WSTG, and PTES
- Good understanding of application architecture, including MVC and data flow principles
- Knowledge of supply chain attack techniques
- Experience writing scripts in Python and Bash
- Understanding of IAM models within at least one major cloud provider
- Hands-on experience testing Kubernetes-based environments, cloud-native applications, CI/CD pipelines (GitLab, GitHub Actions, Jenkins) and Infrastructure as Code solutions (Terraform, Helm, CloudFormation)
- Strong reporting, documentation, and communication skills
- Ability to balance security priorities with business and release deadlines
- Solid understanding of security frameworks and compliance standards, including PCI DSS, ISO 27001, NIST, and GDPR
- At least Upper-Intermediate level of English
Would be a plus:
- Advanced offensive security certifications such as OSWE, OSEP, OSED, CRTO, BSCP, ARTE, or GRTE
- Experience designing secure architectures for Kubernetes and AWS environments
- Previous background in iGaming, fintech, or payment products
- Public security research, CVEs, advisories, technical publications, or conference presentations
- Completion of HTB Pro Labs or strong CTF achievements
- Contributions to open-source offensive or defensive security projects
What's in it for you:
- Fully remote working format
- Competitive salary based on experience
- Paid annual leave and sick leave
- Opportunities for professional and career growth
- Supportive environment focused on continuous development and long-term growth
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
ABOUT THE ROLE
Checkout.com http://Checkout.com is looking for an experienced Senior Data Scientist to lead advanced optimisation projects and champion the development of robust, sustainable ML architectures. You will be responsible for the enhancing payment flow through data and ML services, advancing the complex problem of multi-objective optimisation. You will work closely with other Senior and Staff Data Scientists to shape the architecture of our decisioning systems.
KEY RESPONSIBILITIES
- Lead projects and architecture design for multi-objective optimisation and scalable models.
- Create custom loss functions, evaluation, and tuning frameworks that reflect complex business problems.
- Collaborate with product stakeholders to align technical strategy with business goals and resolve blockers across the team.
- Apply efficient data transformations using distributed computing (e.g., Spark, Dask) and ensure robust test coverage for production systems.
- Mentor junior team members and utilise model explainability methods to drive feature performance improvements.
ABOUT YOU
- 5+ years of experience in designing, building and maintaining machine learning models to solve complex, large-scale business problems.
- Deep understanding of frequentist and Bayesian statistics, plus supervised and unsupervised modelling techniques.
- Proven experience modelling complex interactions (e.g., cluster or network effects).
- Expertise in model explainability to tune feature engineering and understand feature interactions.
- Ability to write high-quality, production-grade Python code and collaborate effectively with non-technical stakeholders.
- Proficient in leveraging LLMs for coding support and process optimisation to maximise personal and team productivity.
- Adept at tuning technical communication for broad audiences.
- Proven ability to build trusting relationships with product stakeholders and deeply understand business models.
NICE TO HAVE
- Experience with distributed general-purpose cluster-computing.
- Proven experience designing and deploying recommender systems, contextual bandits, or network intelligence applications.
- Experience in fintech, payments or similar domains.
- Experience with Docker, AWS/GCP, and modern ML deployment practices.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Mississauga
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
About the team:
This team provides solutions that streamline internal processes, improve implementations and deliver scalable, autonomous services across our employee facing corporate platforms. We work closely with senior leadership, solution architects, and product teams to bring LLM-driven agents and intelligent workflows into production across a dynamic healthcare SaaS environment.
Job Summary:
This role exists to bring AI-powered automation into real-world use across our corporate platform. This role exists to bring AI-powered automation into real-world use across our corporate platform. It focuses on building intelligent workflows with leading enterprise AI platforms (primarily Microsoft Azure, alongside model providers such as Anthropic Claude and OpenAI) to streamline operations and enhance delivery. The position connects IT and operations with AI innovation to deliver measurable impact in a rapidly evolving environment.
Key Responsibilities:
•Build and support AI agents and intelligent workflows using Microsoft Azure tools such as Azure OpenAI, AI Foundry, and Copilot Studio.
•Design and implement AI-powered orchestration and automation for use cases such as configuration streamlining, onboarding automation, and data migration.
•Collaborate with cross-functional teams (integration, implementation, product, support) to deliver high-quality, scalable AI-driven solutions.
•Develop APIs, scripts, and tools to connect LLM-based agents — using open integration standards such as the Model Context Protocol (MCP) — with existing enterprise systems.
•Support testing, evaluation, deployment, monitoring, and continuous improvement of AI workflows in production, including output-quality evaluation, guardrails, and responsible-AI safeguards.
•Stay current with the AI platform roadmaps of major providers (Microsoft, Anthropic, OpenAI, Google) and emerging industry trends.
•Contribute to the evolution of our internal AI delivery model and promote AI best practices across teams.
Your Key Strengths:
•Bachelor’s degree in computer science, Engineering, Information Systems, or equivalent practical experience.
•Experience building AI-powered workflows using Azure AI Foundry, Copilot Studio and/or Now Assist.
•3–5 years of experience in software or cloud engineering
•Exposure to AI agent orchestration or multi-agent systems
•Hands-on experience with Microsoft Azure services (Azure AI, Azure Functions, Logic Apps, Cognitive Services)
•Familiarity with retrieval-augmented generation (RAG) or vector database integration.
•Experience working with multiple LLMs (OpenAI GPT, Azure OpenAI, Gemini), prompt engineering, and AI-driven automation.
•Proficient in Python, C#, or JavaScript/Type Script
•3-5 years' experience working in SaaS or enterprise environments.
•Familiar with CI/CD pipelines, Git, and cloud deployment practices.
•Understanding of healthcare data formats (HL7, FHIR) is a strong plus.
•Strong problem-solving skills and eagerness to learn in a fast-moving environment.
Tech-D/P3
#LI-MG1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CA base salary range for this position is $115,000 - $130,000
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CA locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Toronto, Canada
УдалённоSerbia
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