Вакансии

Location: Serbia; Montenegro; Georgia; Armenia Libertex Group Overview Established in 1997, the Libertex Group has helped shape the online trading industry by merging innovative technology, market movements and digital trends. The multi-awarded online trading platform, Libertex, enables traders to access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others. A firm believer in the power of sports to inspire, empower and push for success, Libertex is the Official Online Trading Partner of Audi Revolut F1® Team. We build innovative fintech so people can #TradeForMore with Libertex. Job Overview We are looking for a Junior Payments Analyst who will help monitor payment activity, reconcile transactions, handle payment-related queries, and coordinate with payment service providers (PSPs). Working alongside experienced colleagues, you will develop practical knowledge of online payments and take ownership of clearly defined operational tasks. This role is suited to someone early in their career who enjoys working with numbers, pays attention to detail, and follows tasks through to completion. You will receive guidance on our systems and procedures, with support available for complex or unfamiliar situations. Responsibilities Check PSP balances daily and flag funding needs to the team. Monitor payment performance, help investigate transaction issues, and perform daily reconciliations. Process routine manual settlements, refunds, and financial adjustments in line with internal procedures and approval requirements. Handle payment-related requests from internal teams, including transaction tracing, refund enquiries, and requests for Acquirer Reference Numbers (ARNs). Monitor shared payment inboxes, respond to routine queries, and route requests to the appropriate teams, following up where required. Coordinate with payment providers on operational issues, account documentation, and routine updates. Track PSP notifications, including technical changes, payment limits, country availability, and contractual notices, and share relevant information with the appropriate colleagues. Collect monthly fee information, reconcile invoices, and prepare regular reports. Manage assigned tasks and recurring responsibilities through to completion, keeping task records up to date and meeting agreed deadlines. Communicate promptly about blockers, potential delays, and changes in workload, and ask for guidance or additional tasks when needed. Requirements Experience in payments, finance operations, reconciliation, or a related support role is an advantage, but is not essential. Comfortable working with numbers and checking data accurately. Working knowledge of Microsoft Excel, including formulas, filters, and basic data analysis. Good written and spoken English for day-to-day communication with colleagues and external providers. Good organisational skills, with the ability to manage routine tasks, follow up consistently, and meet agreed deadlines. A responsible and proactive approach: you keep track of your assigned areas, ask questions when something is unclear, and raise issues early. Clear and responsive communication, including keeping colleagues informed of progress and expected follow-up times. Willingness to learn, follow established procedures, and seek support for unfamiliar or complex cases. A degree in Finance, Mathematics, Economics, or a related field is a plus. Benefits Quarterly bonuses based on Company performance Medical Insurance Plan with coverage for the employee and their immediate family from day one (Montenegro based) 24 working days of annual leave Corporate events and team building activities Udemy Business unlimited membership & language training courses Professional and personal development opportunities in a fast-growing environment Libertex Group is an equal opportunity employer, fostering an inclusive and diverse environment. We do not discriminate based on any characteristic protected by the law. Candidate privacy is respected, and all data is securely stored and used solely for recruitment purposes, in line with GDPR and our internal policies. Unsuccessful applicants may have their data retained for future opportunities unless deletion is requested.

Location: Prague, Czechia Are you a student eager to gain real-world experience and kick-start your career in a global business environment? Join our Internship Program and work on meaningful projects in the areas of Procurement, Sourcing, Finance, Data, Digital, and Artificial Intelligence. This is a unique opportunity to apply your academic knowledge in practice, collaborate with experienced professionals, and gain valuable insights into how an international organization operates. You will have the chance to contribute to real business initiatives, develop new skills, build your professional network, and work in a dynamic, collaborative, and innovative environment. Whether your passion lies in analytics, technology, finance, or digital transformation, this internship will provide hands-on experience that helps prepare you for your future career. D-ploy is an IT and Engineering Solutions company operating across EMEA and the USA, supporting industry-leading clients through innovative services and solutions. As an intern, you will be part of an international team where learning, growth, and fresh ideas are valued and encouraged. What You Will Do • Support strategic sourcing projects through market analysis, supplier research, and bid evaluation. • Prepare analytical materials and fact-based insights to support supplier negotiations and commercial discussions. • Utilize AI and Generative AI tools to analyze supplier proposals, compare commercial offers, and identify optimization opportunities. • Assist in building spend analytics dashboards, category insights, and procurement performance reporting. • Support the development and testing of AI-powered procurement use cases, prompts, agents, and automation solutions. • Collect, structure, and analyze procurement and supplier data to identify trends, risks, and opportunities. • Prepare executive summaries, sourcing recommendations, and presentation materials for procurement leadership. • Support contract reviews, supplier assessments, and sourcing documentation activities. • Collaborate with procurement professionals, business stakeholders, and digital teams on innovation initiatives. Requirements • Current student or recent graduate in Data Science, Artificial Intelligence, Analytics, Business, Economics, Supply Chain, Procurement, Engineering, or a related field. • Strong interest in combining AI, technology, and business problem-solving. • Analytical mindset with the ability to work with large datasets and derive actionable insights. • Excellent communication and presentation skills. • Curious, proactive, and willing to learn in a fast-paced global environment. • Ability to work independently while collaborating effectively within international teams. SPECIFIC SKILLS Preferred experience or interest in: • Artificial Intelligence and Generative AI (Copilot, ChatGPT, AI Agents, Prompt Engineering) • Data Analytics and Visualization • Financial and Commercial Analysis • Presentation skills and Storytelling Skills PREFERRED QUALIFICATIONS • Academic projects or previous experience involving AI, machine learning, analytics, automation, procurement, sourcing, or business intelligence. • Experience working with structured and unstructured data. Benefits Broad range of activities, tasks, and projects Flexible working conditions Minimum 5 weeks of vacation Paid sick days Meal vouchers Vouchers (B-day voucher, wedding, and new born surprise) Contributions to wellness programs (multisport card) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: Schaffhausen, Switzerland D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Tasks and Responsibilities Monitor the performance of the company's desktop infrastructure and make suggestions for improving efficiency Act as the main point of contact for employees who are experiencing computer issues Ongoing maintenance and future planning needs of the company's desktop infrastructure Complex IT support tasks for our customer both onsite and remote maintenance (PC, laptop and peripherals) Regular front desk assignments for direct support in case of inquiries and problems of our customer Managing the inventory system (purchasing, goods receipt, maintenance and proper disposal) Carrying out simple installations in the infrastructure area (in particular network cabling) Setting up and providing the IT infrastructure for new employees Coordinate and plan PC installations, e.g. for workstation relocations, in cooperation with the existing team Processing of tickets in the ticket system and their documentation Evaluate applications and software patches for desktop applications to see if they will solve desktop issues Resolve software, hardware and device issues reported by the end users Installation, configuration and ongoing usability of desktop hardware and software IT support relating to technical issues involving Connect client Support services for Client standard technologies including basic troubleshooting of Exchange and adds/moves/changes for AD accounts Troubleshoot PC connectivity issues and network elements including ISP circuits, firewalls, network switches, wireless equipment and telephone system Remote access solution (VPN) implementation and support Document and update the local client environment Escalate service issues when required Communication with customers/end users as required, keeping them informed of incident progress, notifying them of impending changes or agreed outages Advise and train staff on computer operations and software applications Requirements Good understanding of Information Technology; trends, products and solutions 1+ years’ experience in a similar position supporting a variety of technologies and services In depth knowledge of: Windows OS (Windows 7 & 10) Microsoft Office & Office 365 applications PC\Laptop hardware PC\Laptop peripherals, including printers Mobile devices Basic knowledge of Active Directory Exchange ITIL certification and familiarity with the Service Now ticketing system is an advantage GxP knowledge is desired Highly self-motivated and directed with a keen attention to detail Customer focused with a passion and drive for customer satisfaction and delivering business values Solid problem solving and analytical skills Ability to work independently as well as willing to follow directions and best practices Great communication and interpersonal skills Friendly, supportive and flexible personality with quick learning ability Good team player with planning and organizing skills & multi-task Fluent (at least B2) written and oral English and German language, French language is a plus Willing to travel within Schaffhausen area Drivers license and a private car Candidates have to declare Criminal record extract not older than 3 months Benefits Broad range of activities, tasks, and projects Lunch Checks or Reka Money (Lunch Checks can be used in 7000+ restaurants, Reka Money can be used for Transport & Accommodation,Sport & Wellbeing, Leisure &Culture, Holidays & Travel) Enjoy free refreshments in our D-ploy offices Insurance Benefits Gym Benefits Fishing for Friends program – our referral program Further development and professional advancement Friendly and international working environment Competitive salary and various benefits Is IT in your DNA? If you believe you are a good match for this role, or any other opportunities for which D-ploy is currently staffing, then we are very keen to speak with you. You can apply though a variety of channels, including our website www.d-ploy.ch or by reaching out directly to our recruitment team recruiting@d-ploy.ch .

Location: Germany Job Description: Our Client, a Data & AI strategy and implementation firm is looking for a Senior/Principal Consultant to join their team. This role is key in the technical delivery of high-quality data management solutions for our customers. The Senior Consultant will work directly with clients, leading them through discovery, supporting design and implementation of scalable solutions. This position represents a combination of technical expertise, and ability to interact with customers, ensuring that solutions meet business requirements and deliver strategic value. Expertise in Master Data Management, Data Quality and Data Governance best practices from architectural and functional perspective is of key importance for this role, as well as hands-on experience in configuration of data management products, educating and providing guidance to clients. What You Will Do: Advisory Communicate with business and technical stakeholders to gather requirements, business needs, and strategic objectives Educate stakeholders on technical and functional capabilities of the implemented software platforms, share best practices and drive decision making process Prepare and conduct discovery workshops on specific topics to business and technical stakeholders Map business requirements to technical capabilities, help to adjust customer expectations and support them with recommendations Translate technical information appropriately to different levels of the client organization. Solution Design and Documentation Document requirements, user stories and test plans Develop and document design for solution features including data models, quality, data access rules, workflows and user interfaces and data integration mappings Development and configuration leadership Configure the most critical components of the solution Validate development done by other team members, develop testing and deployment plans Provide oversight during development/configuration activities, testing and production deployment to the rest of the project team, developers and consultants. Pre-Sales Support Prepare customer presentations, proofs of concept, visual materials, and other tools for client presentations for business development purposes Contribute to proposal and statement of work documentation by defining and defending needed scope of work, project approach and effort. Who You Are: Advanced German and English speaker Highly focused on detail and results, with the ability to work with minimal supervision. Demonstrated ability to build relationships with multinational technical team members Advice and guide customer, demonstrate technical expertise and functional knowledge Proactive identifier and communicator of technical risks Demonstrated interest and ability to identify and assist in the sale of new project opportunities Confident to tackle new business or technical challenges. Disciplined curiosity: interest in asking "why" and synthesizing important findings into alternatives and recommendations Excellent oral and written communicator Able to travel to customer locations as needed What You Bring: More than 4 years of experience in the implementation of data management solutions or data management modules of enterprise grade ERP/CRM systems. Preferably - Master Data Management solution implementation using one of the following technologies: Informatica MDM, Stibo Step, Reltio, SAP MDG, TIBCO / Orchestra Experience as a Configuration Specialist and Functonal Consultant Experience driving discovery and design workshop, advisory meetings Experience in SQL development, Java Script and REST API development Experience in data modeling in both customer and product/material data domains Experience in data platforms and analytics (Databricks, Snowflake, etc.) Knowledge of data governance principles and frameworks Experience in integration/migration SAP ERP (ECC and S/4 Hana) Deep understanding of use cases for one or many industries What We Offer: Fast Track to Solution Architect / Managing consultant in growing regional organization Customers are Fortune 500 corporate environments, and project work can occur in groups at customer sites or remotely in small teams.

Location: Bulgaria; Montenegro; Kosovo; Bosnia and Herzegovina; North Macedonia; Slovenia About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for a Senior Meta Ads Specialist with 4–5+ years of hands-on experience managing, optimizing, and scaling high-performing Facebook and Instagram advertising campaigns. The ideal candidate is a data-driven performance marketer with a proven track record of managing substantial advertising budgets, generating measurable ROI, and developing paid social strategies that drive customer acquisition and revenue growth. You should be confident taking full ownership of Meta advertising accounts, analyzing campaign performance, testing creative strategies, and scaling successful campaigns while maintaining profitability. Key Responsibilities C ampaign Strategy & Execution: Plan, launch, manage, and optimize Meta Ads campaigns across Facebook and Instagram. Budget Management: Manage and strategically allocate advertising budgets to maximize ROAS and minimize customer acquisition costs. Campaign Optimization: Continuously optimize campaigns based on CPA, CPL, CTR, CPC, conversion rates, and ROAS. Audience Targeting: Develop and test prospecting, retargeting, lookalike audience, and broad targeting strategies. Creative Testing: Collaborate with creative teams to develop, test, and refine high-converting ad creatives, copy, and messaging. Tracking & Attribution: Implement and troubleshoot Meta Pixel, Conversions API (CAPI), and conversion tracking. Performance Reporting: Build and present detailed performance reports with actionable insights and recommendations. Scaling Campaigns: Identify winning campaigns and scale advertising spend efficiently without compromising profitability. Funnel Optimization: Analyze landing pages, conversion funnels, and customer journeys to improve overall campaign performance. Platform Expertise: Stay updated on Meta advertising algorithm changes, platform updates, and paid social best practices. Requirements 4–5+ years of proven experience managing Meta Ads (Facebook and Instagram) campaigns. Demonstrated success in scaling paid social campaigns and delivering strong ROI/ROAS. Advanced proficiency with Meta Ads Manager, Meta Business Suite, and Events Manager. Strong understanding of campaign structures, audience segmentation, bidding strategies, and budget optimization. Hands-on experience managing significant monthly advertising budgets. Expertise in Meta Pixel, Conversions API, conversion tracking, and attribution. Proven ability to develop and execute structured A/B testing strategies. Strong analytical skills and experience using GA4, Looker Studio, or similar reporting tools. Experience working with e-commerce brands, lead generation businesses, or digital marketing agencies. Excellent written and verbal English communication skills. Ability to work independently, manage multiple campaigns, and deliver results in a fast-paced remote environment. A strong portfolio or case studies demonstrating measurable campaign performance and successful scaling. Nice to Have Experience with Shopify, WooCommerce, or other e-commerce platforms. Familiarity with Google Ads, TikTok Ads, or other paid acquisition channels. Experience managing multiple client advertising accounts simultaneously. Knowledge of landing page optimization, CRO, and marketing automation. Previous experience working with UK, US, or international clients. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Argentina; Colombia; Peru; Mexico; Ecuador Join Our Team as a Local Support Specialist at RateHawk! Are you passionate about travel and tech? Do you speak English and Spanish fluently? If so, we’d love to have you join our fast-growing international travel-tech company! At RateHawk, we pride ourselves on having a fantastic team, a vibrant culture, and plenty of opportunities for growth. Requirements What You'll Do: Help Our Partners: Take calls, provide initial advice and provide regular updates on ongoing cases to our B2B partners in Spanish and English. Be Transparent & Customer-Centric: Ensure clear, honest communication that reflects our commitment to outstanding partner satisfaction. Handle Tickets & Escalations: Manage incoming tickets, follow up on escalations, and proactively work on resolution and prevention. Manage Bookings: Handle booking modifications and relocations with attention to detail and urgency. Team Collaboration: Actively support and coordinate with other departments to ensure smooth workflows and excellent service delivery. Manage Expectations: Balance the needs and expectations of both partners and account managers to deliver satisfying outcomes. Record Details: Accurately document all work and partner interactions in our CRM system. What We're Looking For: Language Skills: Advanced level of Spanish and English – you’ll need to speak and write fluently. Industry Experience: Experience in travel, concierge agencies, TMCs, DMCs, or tour operators is a big plus! Proactive Mindset: You don’t just solve problems – you prevent them. You anticipate partner needs and take initiative. Cool Under Pressure: Able to handle multiple tasks, stressful situations, and urgent issues with professionalism and calm. Empathetic Communicator: You understand and empathize with customer concerns while working toward the best solution. Quick Learner: Fast at picking up new tools, systems, and processes with a result-oriented mindset. Benefits What We Offer: Remote Work: Work from the comfort of your home! Salary: base payment + monthly bonus. Dynamic Team: Be part of a young and energetic group of specialists. Growth Opportunities: Tackle interesting and ambitious tasks that will elevate your professional skills. Learning & Development: We support your growth through seminars, trainings, and conferences. Perks: Take advantage of corporate discounts on hotels and other services. The Process: Application: we will review your CV once you apply! Meeting with HR: A friendly chat with our HR team. One minute Internet Speed Test: Just to make sure you’re all set for remote work. Meeting with Hiring Manager: Another friendly chat. Interview results and offer! If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together! Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.notion.site/recruitment-privacy-notice

Location: Kazakhstan; Armenia; Uzbekistan; Serbia ETG Marketing Hub serves as the central gateway for all marketing activities across ETG’s brands and external channels. We are now launching a new business line — the ETG Marketing Network — enabling advertising placements with leading travel and adtech partners (including display, CTV, mobile, metasearch, social, influencer marketing, and more). Powered by ETG’s rich travel data and booking-level measurement, this network delivers high-impact marketing opportunities. In this role, you will take the network from strategy and pilot projects through to recurring sales and scalable growth. Responsibilities: Strategy and roadmap. Define positioning, priority markets, channels and partners, and set out the stages: pilot, recurring sales, scaling, automation. Partner network. Source, evaluate and onboard adtech/DSP, metasearch, CTV/mobile/social and influencer platforms, including niche and closed inventory. Lead negotiations and manage partner relationships and quality. Monetization model. Structure terms with partners (revenue share, commission, additional margin), model unit economics and own the P&L of the business line. Offers and packages. Package external channels into clear products, including bundles with ETG inventory, and define pricing. Data and measurement. Together with the data, legal and product teams, define how ETG data and audiences are used in external channels, and set up measurement down to bookings. Ensure compliance with data regulations (GDPR and regional rules). Sales together with the Marketing Hub team. Support the sales team: prepare case studies, materials and pitches, and join key deals with hotels, DMOs, airlines and rail operators. Campaign launch and management. Build the process from brief to reporting (media planning, launch, optimization, reporting) and decide what we do ourselves and what we delegate to partners. Internal partners. Work closely with ETG’s marketing and direct supply teams (who interface with hoteliers and hospitality partners), leveraging their expertise and relationships both as routes to new clients and as sources of valuable market insights. Team Development: Begin as a hands-on contributor driving pilot projects and early-stage partnerships. As the business line develops, take the lead in building out a specialist team (including campaign/account managers, analysts, and partnership managers) to support further growth and scale. Requirements 3+ years in adtech/Business Development/partnerships on the side of platform, network, DSP, or agency, with proven deals and negotiations Solid grasp of programmatic and performance metrics (CPA, ROAS, attribution, etc.) at a level sufficient to evaluate partners and verify results personally Experience launching new business lines from scratch with limited budgets Clear strategic thinking: defining positioning, packaged offers, pricing, growth roadmap Hands-on: initiating partnerships, running campaigns, supporting sales teams, owning processes and P&L Fluency in English; additional languages are a plus Preferred Qualifications: Experience launching new business lines or products from scratch, especially in settings with limited budget or resources Prior experience in the travel or hospitality industry Benefits Fully remote work; flexible working schedule. Ambitious and supportive team who love what they do, appreciate each other, and grow together. Internal programs for adaptation and training, development of soft skills, and leadership abilities. Partial compensation for participating in external training and conferences. Corporate prices on hotels and travel services. MyTime Day Off - an extra non-working day without loss of compensation. Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.notion.site/recruitment-privacy-notice

Location: Dubai, United Arab Emirates We are currently looking for a strong Senior SMM Manager based in Dubai with exceptional visual taste, high content awareness and strong experience in UAE market. We work with global premium and luxury brands (including Bentley, Trussardi, Elie Saab, and others). Key Responsibilities: • Develop content strategies and editorial guidelines across all group brands. • Manage 4+ accounts across multiple platforms (Instagram, LinkedIn, etc.). • Align key content directly with the agency CEO. • Build and optimize internal SMM workflows independently - no micromanagement. • Track channel metrics using specialized SMM analytics tools and platforms to continuously optimize performance. Requirements • Dubai-based experience is required. • Agency background working with diverse clients and products. • Experience in Real Estate or Luxury segments is a strong plus. • Figma proficiency: Practical skills to create or quickly modify layouts, design social media grids, and prepare brief templates for design teams. • Practical experience with SMM analytical platforms. • Languages: Fluent English, Russian would be a plus. • Process-oriented mindset: Ability to build workflows from scratch. • Growth Ambition: High potential and motivation to step into a Team Lead role. Portfolio Requirements: • Agency cases across diverse niches and products. • Strong visual aesthetics and high-end content examples. • Results in Premium or B2B segments are a big plus. Benefits • Competitive salary package. • UAE Residency Visa & Medical Insurance. • Paid annual leave. • Fast career growth within a high-profile, growing company.

Выполнять приказы и распоряжения Генерального директора Общества и непосредственного руководителя. Сопровождать, администрировать и мониторить информационные системы компании: Ultimus, Navigator, ЕАС, портал «Авокадо» и другие.

Сбор и формализация требований: формирование реестра требований в виде User Stories/Use Cases с критериями приёмки (AC), привязкой к бизнес‑целям и метриками ценности; Моделирование ролей и полномочий (RBAC);

Location: Remote-Friendly, United States About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is building AI systems that will shape the trajectory of one of the most consequential technologies in human history. That work requires physical infrastructure at significant scale, and building that infrastructure the right way means being a real, long-term partner to the communities where we operate. We are looking for a Community Engagement Manager in Indiana and Kentucky to join our Public Policy team and serve as Anthropic's on-the-ground presence in the communities where our data centers are sited, built, and operated. This is not a communications role or a government affairs role, though you will do elements of both. It is a relationship role: your job is to make Anthropic a trusted, visible, and valued neighbor, from the earliest stages of site selection through construction and long-term operations. You will be the connective tissue between Anthropic's Policy and Infrastructure teams and the local officials, community organizations, economic development partners, and residents who have a stake in what we build. You will surface concerns before they escalate, translate our technical and operational plans into clear local benefits, and build the coalitions that allow us to move quickly and responsibly. Because Anthropic's infrastructure footprint is still early in its growth, you will also help write the playbook: the processes you build in your first markets are the ones we will use as we expand. You will travel regularly within Indiana and Kentucky, up to 50% of the time, and occasionally to other Anthropic data center markets. Key responsibilities Build and maintain trusted, sustained relationships with county commissioners and councils, Kentucky fiscal courts and judge-executives, mayors and city councils, plan commissions and zoning boards, state and regional economic development organizations, community groups, civic leaders, educational institutions, and workforce partners in the Indiana and Kentucky data center markets you cover Develop and execute a community engagement strategy for each of your markets, spanning site selection, pre-development, construction, and ongoing operations Build external coalitions, host education and listening sessions, and design local solutions that deliver real benefits to the communities where we operate Represent Anthropic in public forums, town halls, planning hearings, community events, and local media Monitor community sentiment and local political dynamics, and advise internal teams on risks, opportunities, and the right pace and posture for engagement Partner with the Real Estate and Infrastructure team to bring community input into how projects are planned, communicated, and delivered, not just how they are announced Work with the Communications team to develop proactive, locally relevant messaging Coordinate charitable giving, community investment, and economic development commitments in your markets, including managing nonprofit partner relationships Partner with the Energy and Sustainability team to explain our approach to environmental stewardship and respond to questions about power, water, and land use, including how large electricity needs are served by local utilities and rural electric cooperatives Build a community engagement playbook and repeatable processes that scale as Anthropic's infrastructure footprint grows Minimum qualifications Experience in community affairs, public affairs, economic development, government relations, local or state government, or a closely related field Direct experience working for or engaging with county and municipal governments and a broad set of community stakeholders on behalf of large infrastructure, construction, energy, or technology projects, with a working understanding of how local politics and community dynamics actually play out A skilled relationship and coalition builder who earns trust with a diverse group of stakeholders, and who maintains relationships through difficult conversations The ability to represent a company credibly in public settings, including town halls, hearings, and press interviews Strong written and verbal communication skills, including the ability to turn a complex operational plan into plain language that a local official or reporter can understand and respond to The ability to work independently, get up to speed quickly on complex policy issues, and manage multiple concurrent engagements across different markets without losing track of any of them Based in Indiana or Kentucky or willing to relocate to one of them, and prepared to travel regularly across both states Preferred qualifications 7+ years of experience in community engagement specifically on data center, utility, energy, or large-scale industrial infrastructure projects, or in local government Familiarity with land use, zoning, and permitting processes at the county and municipal level in Indiana and/or Kentucky, including local tax abatement and incentive approvals Experience managing corporate social responsibility programs Established relationships with economic development, workforce, or civic organizations in the markets this role covers Experience working with real estate, legal, communications, and policy teams at the same time A genuine interest in the communities where you work, not just the projects you are managing The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $265,000 — $295,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Sydney Workplace: Hybrid Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. We’re looking for an experienced, event-led demand generation marketer to join our APAC team. Based in Australia, this role will lead the planning and delivery of high-impact events and integrated demand generation campaigns across Australia, New Zealand and Singapore. Reporting to the APAC Marketing Director, you will own the end-to-end execution of key marketing programmes—from event strategy and audience acquisition to on-site experiences, post-event follow-up and pipeline impact. You will bring events to life through compelling stories and tightly integrated campaigns across digital, content, paid media, ABM and commercial activation. This is a hands-on role for a versatile marketer who is equally comfortable shaping a plan and rolling up their sleeves to deliver it. You will test, learn and optimise continuously, using data and insight to improve performance and scale what works. Checkout.com http://Checkout.com is growing quickly, and so is our ambition in APAC. We need someone with a strong growth mindset—someone who is energised by change, comfortable operating with ambiguity, and able to create clarity, momentum and results in a fast-paced environment. This is a six-month contractor role based in Sydney, with the potential to extend depending on business needs. How you’ll make an impact - Lead the planning and execution of regional events, including industry conferences, executive roundtables, customer events, partner activations and owned experiences. - Build integrated event campaigns that drive awareness, engagement, qualified pipeline and revenue opportunities—from pre-event acquisition through post-event nurture and conversion. - Drive demand generation across online and offline channels to achieve MQL and opportunity targets, always looking for ways to unlock incremental growth. - Partner closely with Commercial teams in Australia, New Zealand and Singapore to align event and campaign priorities with market needs, target accounts and pipeline goals. - Apply an ABM lens to priority events and campaigns, creating personalised experiences and follow-up journeys for key accounts and buyer groups. - Identify, test and scale new growth opportunities, including new verticals, audiences, partnerships, event formats and paid or organic channels. - Develop strong regional campaign messaging and creative copy, and help build local content assets—including case studies, white papers, blogs, thought-leadership articles and event materials. - Support localised product marketing initiatives and ensure regional programmes reflect market needs. - Measure programme performance rigorously, translating results into clear recommendations and continuous improvement. What we are looking for - 4+ years of B2B marketing experience, with a strong track record in event marketing and demand generation. - Experience managing events end to end, from strategy, planning and execution through to follow-up, measurement and reporting. - A growth mindset: you are curious, commercially minded and always looking for smarter ways to create impact. - Comfortable working through ambiguity and changing priorities; you can make sound decisions, bring structure to open-ended problems and keep work moving. - Experience working in a fast-growing, fast-paced environment, with the resilience and adaptability to manage multiple priorities. - Strong project management skills, with the ability to manage several workstreams, stakeholders and deadlines at once. - Experience with Google Analytics, marketing automation platforms and CRM tools. - Excellent written and verbal communication skills in English. - A natural storyteller who can turn market, customer and product insights into compelling messaging and experiences. - Entrepreneurial, hands-on and proactive, with a strong “figure it out” mentality. - Customer-obsessed, humble, curious and open to continuous learning. - Collaborative and effective in a multicultural, cross-functional environment. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

-Собирать, уточнять и формализовать бизнес-, функциональные и нефункциональные требования, формировать backlog. -Моделировать бизнес-процессы и переводить их в логику и архитектуру смарт-контрактов.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic manages one of the largest and fastest-growing infrastructure fleets in the industry — spanning multiple accelerator families, cpu families and clouds. The Capacity Engineering team is responsible for making sure all our infrastructure resources are accounted for, well-utilized, and efficiently allocated. We own the data, tooling, and operational systems that let Anthropic plan, measure, and maximize utilization across first-party and third-party compute. As an engineer on Capacity Engineering, you will build the production systems that power this work: data pipelines that ingest and normalize telemetry from heterogeneous cloud environments, observability tooling that gives the org real-time visibility into fleet health, and performance instrumentation that measures how efficiently every major workload uses the hardware it’s running on. You will be expected to write production-quality code every day, operate alongside Kubernetes-native infrastructure at meaningful scale, and directly influence decisions around one of Anthropic’s largest areas of spend. You’ll collaborate closely with research engineering, infrastructure, inference, and finance teams. The work requires someone who can move between data engineering, systems engineering, and observability with comfort — and who thrives in a high-autonomy, high-ambiguity environment. This is a pipeline role feeding four areas. Depending on your background and business priority, you’ll focus primarily in one, but the boundaries are fluid and the problems overlap: Data platform Pipelines that ingest occupancy and utilization telemetry from Kubernetes clusters, normalize billing and usage across cloud providers, and serve the BigQuery tables the rest of the org queries against. Correctness, completeness, and latency are the job, not a footnote. Consumers range from research engineers to finance to leadership, so it's product work as much as engineering: defining schema contracts, making data discoverable, and figuring out what people actually need. Planning Knowing what the fleet has, where it's going, and what's in the way. Making the state of the fleet legible and actionable in real time: cluster health tooling, capacity planning platforms, alerting on occupancy drops and allocation problems, and systemic fixes to scheduling and fragmentation. Kubernetes operations on one side, cross-team coordination on the other. Efficiency Measuring and improving how effectively every major workload uses the hardware it runs on. Instrumenting utilization across training, inference, and eval systems, building benchmarking infrastructure, establishing per-config baselines, and working directly with system-owning teams to close the gaps. The metric has to be good enough that the team on the hook for it agrees with the number. Attribution and forecasting Connecting what the fleet costs to what the business is doing with it. Reconciling CSP billing exports against vendor telemetry and internal systems with mismatched schemas, attributing spend to the workloads and teams that generate it, and turning inference demand signals and research roadmaps into a defensible compute plan. Efficiency metrics have to survive contact with finance: stripped of pure demand and unit-price effects, reproducible month over month, and legible to a CFO. Key responsibilities Build the planning and allocation stack — the tools leadership uses to allocate capacity, teams use to plan against their allocations, and the scheduler enforces. Cross-region and cross-provider placement, guardrails, queueing, occupancy KPIs. Drive the efficiency programs: stranding and rightsizing, unused capacity recovery, and job-level utilization across training, inference, and eval. Establish per-config baselines and work with system-owning teams to close the gaps. Utilization improvements are worth enormous sums at our scale. Own attribution and forecasting — reconcile billing across ten-plus providers against telemetry and internal systems, attribute spend to the workloads that generate it, and turn demand signals and research roadmaps into a defensible compute plan and supply pipeline. Build the data platform underneath all of it: pipelines ingesting occupancy, utilization, and cost from a rapidly diversifying fleet into BigQuery, with real ownership of completeness, latency SLOs, and gap detection. Every new provider is a net-new integration. Operate Kubernetes-native systems at scale — collection agents, workload labeling, and the taint/reservation/scheduling behavior that determines what capacity is actually usable. Treat the output as a product, not a pipeline. Gather your own requirements, define schema contracts, and design for consumers ranging from research engineers to a CFO — including on-call and SLOs, because these surfaces are load-bearing for the company. What you bring A strong track record building and operating production systems. This is a hands-on engineering role with a devops flavor. Python and SQL at production quality. Most pipeline code is Python; the presentation layer is BigQuery SQL, including table-valued functions and views. Both need to be idiomatic, well-tested, and maintainable. Deep experience with at least one major cloud provider (Amazon Web Services, Google Cloud, or Microsoft Azure) and its operations Experience with observability tooling stack, including Prometheus, PromQL, and Grafana, including writing recording rules and building monitoring that engineering teams rely on. Ability to gather your own requirements and work across organizational boundaries in an ambiguous environment with limited direction. Preferred qualifications Experience with capacity planning, resource management, or cost attribution systems at a hyperscaler or in a large-scale machine learning environment. Time spent in product engineering and developer experience absolutely counts here. Scheduling and packing efficiency experience, or profiling-driven optimization of large distributed workloads. Multi-cloud data ingestion experience, especially normalizing billing exports, reservation APIs, on-demand capacity reservations, commitments, and vendor telemetry from providers with different billing arrangements. Total cost of ownership and forecasting experience, including decomposing whether infrastructure growth is causal or correlated with business drivers. Accelerator infrastructure familiarity. GPU metrics (DCGM), TPU utilization, Trainium power and utilization metrics, or experience with machine learning training and inference systems at the hardware level. Experience building internal data products with self-service access, schema contracts, API serving, documentation, and discoverability. Not just pipelines, but thinking about how the data gets consumed. Storage efficiency, retention, and lifecycle program experience at exabyte scale. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Dubai; London, England, United Kingdom Workplace: hybrid We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. We are looking for a Senior Product Owner to build how Capital.com detects and prevents fraud and money laundering as we expand into new financial products and markets. You will own the roadmap for fraud prevention and transaction monitoring. That covers the rules, models and systems that flag risky activity, and the tools teams use to review it. You’ll use AI to clear routine alerts automatically, so people can focus on the cases that need a person. You’ll work closely with Compliance, Operations, Data, Engineering and the Financial Investigation Unit. Because this is a new capability, you’ll shape it from the ground up and, over time, build the team that runs it. Responsibilities: Own and prioritize the product roadmap for fraud prevention and transaction monitoring within the agreed financial crime strategy. Translate fraud threats, money-laundering risk scenarios and control requirements into clear product requirements, detection logic and acceptance criteria. Lead the development of rules, models and preventive controls with Engineering, Data, Operations and Compliance. Apply AI and machine learning where they demonstrably improve detection, prevention and case handling. Establish reliable, timely data inputs for detection. Identify gaps in data quality, availability or coverage and prioritise their resolution. Evaluate proposed controls using historical data and realistic test scenarios. Assess detection coverage, missed activity, false positives and the impact on legitimate customers. Deliver changes through the agreed approval process, with clear testing, staged rollout, monitoring and rollback plans. Measure performance after release, including fraud losses, detection effectiveness and customer friction. Use the findings to improve controls without treating fewer alerts as proof of success. Adapt fraud prevention and transaction monitoring capabilities to emerging threats, new products, markets and transaction types. Make readiness requirements and unresolved coverage gaps visible before launch. Coordinate delivery across product teams and control owners, making priorities, dependencies and trade-offs clear and escalating decisions that require accountable leadership. Requirements: 5+ years in product ownership or product management, including end-to-end ownership of a product roadmap at a senior level. Strong financial crime experience covering both fraud and money laundering, gained in fintech, banking, payments or another regulated business. Hands-on experience building detection capabilities such as rules, models or transaction monitoring systems. Experience using AI or automation to reduce manual alert review, for example automated customer outreach, while keeping people on complex cases. Strong data skills: you understand where data comes from and how reliable it is, and you can evaluate detection using historical data, coverage and false-positive analysis. Experience releasing changes to live controls safely, with testing, staged rollout, monitoring and rollback. Excellent stakeholder management, including working with Compliance and control owners through approval processes. Experience building or growing a product team is desirable. What you will get in return: Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community. Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.

Location: Dubai; London, England, United Kingdom Workplace: hybrid We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. We are looking for a Senior Product Owner to build the products behind our new Financial Investigation Unit as we expand into new financial products and markets. You will own the roadmap for investigation case management and customer offboarding. You’ll use AI to give investigators a complete picture of each case faster, and turn approved decisions into workflows that run reliably. You’ll work closely with investigators, Compliance, Operations and Engineering. Because this is a new capability, you’ll shape it from the ground up and, over time, build the team that runs it. Responsibilities: Own and prioritise the product roadmap for financial investigation case management and customer offboarding, focusing on investigation quality, timely decisions and reliable execution. Translate investigator needs into clear product requirements and acceptance criteria. Design workflows that make case ownership, status, next actions and escalation routes clear. Lead the development of AI and automation to assemble evidence, support analysis and reduce manual investigation work. Ensure outputs are traceable and subject to appropriate human review and approval. Bring relevant information together across systems, with clear sources and appropriate access controls. Enable complete, auditable case records that preserve evidence and reasoning through reviews and handovers. Translate approved offboarding procedures into reliable workflows with operational and control owners. Define approvals, dependencies, sequencing and exception handling, with clear confirmation that required actions have been completed. Deliver changes with Engineering through testing, staged rollout and monitoring. Test interrupted processes, duplicate requests and unavailable dependencies, with recovery routes and records of completed and outstanding actions. Measure investigation quality, case rework, avoidable delays and offboarding failures alongside user feedback. Use the findings to improve performance without treating faster case closure as proof of quality. Prepare Operations and Compliance for product changes, support adoption and resolve issues after launch. Feed quality reviews, audit findings and recurring operational problems into the roadmap. Requirements: 5+ years in product ownership or product management, including end-to-end ownership of a product roadmap at a senior level. Strong financial crime experience across investigations, AML, fraud or customer offboarding, gained in fintech, banking or another regulated business. A track record of building workflow or case-management products for operational users. Experience shipping AI or automation that cut manual work while keeping people in charge of key decisions. Ability to write precise requirements and work closely with engineers on complex, failure-tolerant workflows. Strong analytical skills, with experience defining metrics and using data to set priorities. Excellent stakeholder management, including working with Compliance and control owners on regulatory requirements. Experience building or growing a product team is desirable. What you will get in return: Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community. Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.

Role Overview The Strategic WFM Analyst sits in the Core Workforce Management (WFM) Planning & Operations Strategy team and is responsible for owning centralized forecasting, capacity planning, workforce cost optimization, and strategic headcount trade-offs across all lines of business (LOBs). This role is a high-judgment governance function that moves beyond traditional scheduling and intraday monitoring. It translates complex demand forecasts into defensible FTE, BPO, and overtime spend strategies, models capacity risks, and aligns executive stakeholders across Finance, Product, and Operations. You should be exceptionally strong in WFM maths and financial analytics, exhibit deep strategic curiosity, navigate messy raw data effortlessly, and communicate recommendations with executive-level clarity. What You'll Do: — Translate multi-LOB demand forecasts into monthly and quarterly capacity, headcount, and budget requirements. — Model workforce and financial trade-offs across internal FTEs, BPO partners, overtime spend, bonus hours, productivity shifts, and shrinkage. — Analyze demand-funnel changes (e.g., product feature rollouts, AI bot deflection shifts) and quantify their exact capacity and dollar impact. — Partner directly with Finance, Product, and Operations to validate baseline assumptions, enforce input SLAs, and align on staffing commitments. — Draft concise, decision-ready executive memos and Weekly Business Reviews (WBRs) for Directors and leadership. — Conduct deep-dive root-cause analyses whenever operational actuals deviate from capacity plans, and establish corrective action paths. — Standardize capacity planning frameworks, modeling templates, and operating standards across LOBs. — Maintain deep forecasting competency to audit models, challenge underlying assumptions, and provide seamless coverage across the broader central WFM engine. What We're Looking For: — Strategic WFM Maths: Exceptionally strong quantitative background with deep expertise in WFM fundamentals (capacity modelling, Erlang, shrinkage, AHT, SLA/ASA trade-offs) and advanced proficiency in Google Sheets, SQL, or Python. — Business & Financial Judgement: Demonstrated ability to connect operational queue dynamics directly to dollar exposure, hiring velocity, BPO costs, and SLA risk. — Executive Communication: Superior strategic writing skills with a natural instinct to distil complex, multi-variable workforce analytics into scannable, 1-2 page decision memos. — Cross-Functional Influence: Proven ability to establish governance frameworks, challenge bad assumptions with back-tested data, and align Finance, Product, and Operations leadership without formal authority. — Blank-Page Ownership: High comfort operating in ambiguous environments with incomplete data, isolating what materially matters without requiring step-by-step direction. WFM Analyst Profile: Strong core WFM domain expertise with a strategic/Ops spike. This is not a generalist role and not a passive, traditional scheduler role. Hiring Process: Application Diagnostic Case Study Case Study Interview - Technical & Capacity Executive Judgement & Strategic Interview Culture Interview (People Ops) Offer

Погружаться в бизнес-задачи и выявлять возможности для применения AI. Формировать и описывать концепцию AI-решения: что делаем, для кого, какую проблему решаем и какой результат хотим получить.