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Location: United Kindom, United Kingdom; Buenos Aires, Argentina; Brussels, Belgium; Sao Paulo, Brazil; Budapest, Hungary; Sofia, Bulgaria; Tallinn, Estonia; Tbilisi, Georgia; Dublin, Ireland; Milano, Italy; Lisbon, Portugal; Bucharest, Romania; Barcelona, Spain; Berne, Switzerland; London, United Kingdom; Montevideo, Uruguay Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job We're changing how the world moves money. Wallets are where that change becomes real: the first place millions of people truly own their money. You'll own design execution across our wallets, working directly with the Design Lead to shape where they go next. Responsibilities Own design execution end to end: from concept and prototype to launch and iteration. Turn complex, conceptual ideas into experiences that feel simple to someone using a wallet for the first time. Prototype fast and often: high-fidelity and interactive, in days not weeks, using the best tools available, AI included. Partner daily with product, engineering and research, and present your work clearly to leadership. Raise the bar for quality across everything we ship. Contribute to strategic decisions about the future of our wallets. 5+ years of product design experience, with real time shipping live products in wallets, crypto or fintech. Mastery of your craft: visual design, interaction design and prototyping. Fluency in Figma and modern prototyping tools, including AI tools to accelerate ideation. A working understanding of crypto networks, fees and self-custody, and how they shape what users experience. A plain-language instinct: you make complex things feel obvious. Proactive by default: you spot problems early and arrive with solutions. You thrive in a genuinely fast-paced, sometimes ambiguous environment. We ship weekly. Experience designing for emerging markets or first-time financial users is a nice to have. Design systems experience at scale is a nice to have. Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: US, Boston, MA Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE As a Technical Program Manager at Humanoid, you will own the planning and execution of complex robotics development programs, ensuring predictable delivery of our next-generation humanoid systems. You will lead cross-functional development across hardware and software, coordinating efforts across Boston, Vancouver, and London to deliver highly integrated robotic platforms. This is a high-impact role requiring strong technical judgment, systems thinking, and the ability to drive execution across deeply interdependent teams. What Makes This Role Exciting - Drive execution of next-generation humanoid robot programs from concept to deployment - Work at the intersection of hardware, embedded systems, AI, and robotics - Coordinate globally distributed engineering teams spanning multiple time zones - Tackle the complex challenges of scaling robotics systems into products that work in the real world - Play a critical role in delivering robots that operate in real environments, at scale WHAT YOU'LL DO Own the end-to-end planning and execution of a portfolio of projects in a robot new product introduction program, where you’ll be accountable for scope, schedule, cost, and process. While your projects center on development of a hardware platform, it is deeply cross-functional, spanning Systems, Safety, Mechanical, Electrical, Firmware, Software, AI/ML, DFX, Regulatory, Integration, Test, Supply Chain, Design, Product, Marketing, Logistics, and more. Drive execution Track and motivate program and project progress end-to-end, coordinating across many teams and sites and suppliers to predictably execute the plan. Proactively anticipate risks, put mitigation plans in place, and manage them actively. Urgently identify, prioritize, and clear blockers. Lead people and stakeholders Empathize with, partner with, negotiate with, and manage stakeholders, using tactful and effective approaches to build alignment and secure commitments. Establish efficient, clear, and timely program communication, tailored to your audience and optimized for the real challenges of collaborating across distances, cultures, and time zones. Bring judgment Based on situational awareness, operate fluidly between the strategic and the detailed. Apply systems thinking, perspective, and technical judgment to bring clarity, prioritization, and guidance to your teams. Embody the culture Roll up your sleeves and enthusiastically pitch in wherever it's needed for the program's success — at Humanoid, we're all in this together. Never settle for the status quo; continually improve our practices. Demonstrate through your actions how you contribute to the team's success, building strong, enduring influence across the program team and its stakeholders. WHAT WE'RE LOOKING FOR - 3+ years of relevant post-graduate experience as a project or program manager leading hardware new product development - Bachelor’s or Master’s degree in a technical field relevant to robotics or engineering - Technical background in development of complex systems integrating hardware, firmware, and software - Strong understanding of mechanical and hardware development processes for scalable manufacturing - Experience working in highly cross-functional engineering environments - Proficiency with multiple program management methodologies and tools - Proven ability to create structure and clarity in ambiguous, fast-paced environments - Strong organizational skills with the ability to manage multiple complex workstreams simultaneously - Excellent written and verbal communication skills, both synchronous and asynchronous - Demonstrated ability to lead through influence across diverse teams - Ability to remain calm, structured, and effective under pressure, including with executive stakeholders - Strong ability to understand and communicate complex technical concepts - Systems-thinking mindset with strong problem-solving capabilities - Willingness to work early hours as needed to collaborate with teams in London BONUS QUALIFICATIONS - Experience in robotics, autonomous systems, or advanced hardware companies - Experience working in speed-focused startup environments - Experience with end-to-end lifecycle including integration - Experience working with globally distributed teams - Exposure to manufacturing, supply chain, or production ramp environments WHAT WE OFFER - Comprehensive health coverage for US‑based employees, including fully paid medical, dental, and vision insurance, with virtual care and employee assistance resources. - Meaningful time off to rest and recharge: 23 days of PTO (accrued), separate sick leave, and paid company holidays. - 401(k) retirement plan with 4% employer match. - Competitive equity: stock options with meaningful upside as we scale. - Free daily catered lunch, snacks, and drinks in‑office. - Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics. - Freedom to influence the product and own key initiatives. For this role in Massachusetts, the expected base salary range is $120K–$160K USD per year; your placement in that range depends on how your experience maps to our internal leveling.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Auth & Identity team builds the authentication, authorization, and identity platform that underpins every Anthropic product: the API, Claude Code, Claude.ai, and our Enterprise offerings. Every login, API key, OAuth token, access decision, and organization record flows through the systems we own. As Claude moves from a chat product to an agentic platform, we are defining what identity and access look like when the actor is a human, a service account, or an autonomous agent acting on someone's behalf. We are a platform team with a product surface. The horizontal is the set of services every product consumes: credential minting and exchange, authorization controls, and the canonical record of users, service accounts, agents, and the organizations they belong to. The vertical is the experience where admins author that policy: SSO and SCIM setup, roles and permissions, IP allowlisting, and API key policies. Our work falls into four pillars: Authentication – Who you are. Credential minting, exchange, and lifecycle; sessions; workload identity federation; auth for async and agentic workloads. Authorization – What you can do. The policy framework for model, membership, role, and resource access. Identity – Who belongs to what. The tenant and organization model, and first-class identity for humans, service accounts, and agents, portable across surfaces and cloud environments. Enterprise – How enterprises connect. SSO, SCIM, login policies, and the admin controls that let customers provision and govern users from their own identity provider. What you'll do You will own critical, high-traffic systems end to end, from design through rollout, operations, and iteration, and help shape the technical strategy for how identity and access work across Anthropic. Representative problems we are working on right now: Designing credentials for agents and long-running autonomous workloads. Routing every access decision through a unified authorization system, with low latency, security guarantees, and multi-region resilience. Building a first-class identity model for service accounts and agents, and linking those identities to other identity and auth systems. Global distribution and multi-region failover for some of the company’s most mission-critical services. Deepening enterprise integration: login policies and recovery methods, self-service allowlisting, and tighter integrations with providers. You will work closely with product, security, infrastructure, and the product teams that consume our primitives, and you will be expected to set technical direction, not just execute on it. Many of the problems are 0-to-1 with no established pattern to copy; others are careful migrations of systems that every Anthropic customer depends on in the hot path. You might be a good fit if you: Have 8+ years of experience building and operating backend or platform systems at scale, ideally including identity, authentication, authorization, or security-adjacent infrastructure. Have worked with some of: OAuth 2.0 and OIDC, SAML, SCIM, JWTs and token exchange, workload identity federation, policy engines such as Cedar or OPA, or RBAC and resource-level access control models. Care deeply about reliability and security. You design for on-call, failure modes, revocation, and the engineer who inherits your system, and you treat availability of auth as table stakes for every product built on it. Are comfortable owning large migrations in live, high-traffic systems: shadow modes, incremental rollouts, and clean retirement of legacy paths. Take a product-focused approach to platform work and build primitives that are easy for other engineers to adopt correctly, with documentation and self-service as part of the deliverable. Can navigate ambiguity and make sound technical decisions independently, and communicate clearly with cross-functional partners and stakeholders. Are familiar with using AI tools as part of your software development workflow. Strong candidates may also have Experience with globally distributed databases and multi-region service architecture. Experience working in Go, Python, Rust, or TypeScript across a rapidly changing codebase. Prior work on enterprise identity integrations with major identity providers and cloud IAM systems. Deadline to apply: None. Applications will be reviewed on a rolling basis. Location Preference: Preference will be given to candidates based in NY, SEA, SF or the Bay Area given the current location of team. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Paris Workplace: OnSite ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. ABOUT THE TEAM The Applied AI for Defense team is Mistral's specialized unit dedicated to delivering high-impact, secure AI solutions for institutions operating in highly regulated and strategic environments. We work hand-in-hand with clients to design, deploy, and maintain AI systems that meet the highest standards of reliability, security, and operational excellence, including on-premise, disconnected, and air-gapped deployments. As an AI Deployment Strategist on this team, you will drive the adoption and deployment of Mistral's AI solutions inside sovereign institutions and critical infrastructure, working closely with customers from strategic vision to production implementation. This role sits at the intersection of business strategy, AI innovation, and hands-on deployment, under real operational, security, and compliance constraints. You will partner with senior leaders and mission owners to design AI roadmaps, collaborate with the Applied AI team to deliver solutions in production, and ensure seamless transitions from presales to postsales. Your work will directly contribute to projects with significant societal, operational, and strategic impact. WHAT YOU WILL DO Strategic Discovery & Vision Setting - Lead executive-level and mission-owner workshops to identify challenges and opportunities where Mistral's AI can drive step-change improvements in strategic environments. - Co-create AI adoption roadmaps with customers, articulating the "art of the possible" and a clear path to value within their regulatory and security perimeter. - Collaborate with Account Executives to develop business cases, quantify impact, and align solutions with mission and organizational objectives. AI Solution Design & Deployment - Architect end-to-end AI solutions, integrating Mistral's models and platform into customer workflows and secure technical infrastructure (cloud, on-premise, disconnected, air-gapped). - Partner with the Applied AI team to design, prototype, and deploy AI solutions in production, ensuring scalability, security, and impact. - Own the execution of pilots and proofs-of-value, demonstrating the potential of our technology and paving the way for full-scale deployment. Value Realization & Customer Success - Serve as a trusted advisor to customers, guiding their AI strategy and ensuring they maximize the value of their investment in Mistral. - Monitor key performance indicators tied to operational and business outcomes, and communicate progress to executive sponsors. - Proactively identify expansion opportunities across use cases and units, building on initial successes to drive long-term partnerships. Cross-Functional Collaboration - Act as the bridge between customers and Mistral's internal teams, synthesizing feedback to influence product, science, and security roadmaps. - Develop reusable assets, best practices, and playbooks to scale go-to-market efforts and ensure consistent delivery excellence in regulated settings. - Travel (~30-60%) to foster deep client relationships and support on-site deployment. HOW WE WORK IN SOLUTIONS - We care about people and outputs. What matters is what you ship, not the time you spend on it. - Bureaucracy is where urgency goes to vanish. You talk to whoever you need to talk to. The best idea wins, whether it comes from a principal engineer or someone in their first week. - Always ask why. The best solutions come from deep understanding, not from copying what worked before. - We say what we mean. Feedback is direct, timely, and given because we care. - No politics. Low ego, high standards. WHAT WE'RE LOOKING FOR - 2+ years in a client-facing strategic and technical role (e.g. data science consulting, value engineering, or technical sales). - A degree in a relevant scientific field (e.g. Computer Science, Data Science, Engineering). - Foundational knowledge of AI/ML/Data Science, with the credibility to advise both technical and non-technical audiences. - Hands-on experience building and deploying AI applications (Python, JavaScript, or similar) to demonstrate value. - Strong business acumen and problem-solving skills, with the ability to structure ambiguous challenges into actionable solutions. - Executive presence and communication skills to influence senior stakeholders (VP, C-level, mission owners). - Resilient, results-driven, and comfortable leading through influence in a collaborative environment. - Comfort operating under security, compliance, and confidentiality constraints. - Experience with sales qualification frameworks (e.g. MEDDPICC) and value-based selling is a plus. - Experience deploying AI in regulated or sovereign environments (defense, public sector, critical infrastructure) is a plus. SECURITY & COMPLIANCE CRITERIA - Eligibility: must hold citizenship in the target territory (France for now). - Clearable: must meet all local requirements for high-level security clearance (e.g. no criminal record, fulfillment of national service obligations). WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: London Workplace: OnSite ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. ROLE SUMMARY As an AI Deployment Strategist, you will drive the adoption and deployment of Mistral's AI solutions, working closely with customers from strategic vision to production implementation. This role sits at the intersection of business strategy, AI innovation, and hands-on deployment, ensuring customers achieve transformative outcomes. You will partner with senior executives to design AI roadmaps, collaborate with the Applied AI team to deliver production solutions, and ensure smooth transitions from pre-sales to post-sales. The Applied AI for Defense team is Mistral's specialized unit dedicated to delivering high-impact, secure AI solutions for institutions operating in highly regulated and strategic environments, including on-premise, disconnected, and air-gapped deployments. In this role, you will drive adoption inside sovereign institutions and critical infrastructure across the UK, partnering with senior leaders and mission owners under real operational, security, and compliance constraints to deliver projects with significant societal, operational, and strategic impact.   WHAT YOU WILL DO   STRATEGIC DISCOVERY & VISION SETTING - Lead executive-level and mission-owner workshops to identify challenges and opportunities where Mistral's AI can drive step-change improvements in strategic environments. - Co-create AI adoption roadmaps with customers, articulating the "art of the possible" and a clear path to value within their regulatory and security perimeter. - Collaborate with Account Executives to develop business cases, quantify impact, and align solutions with mission and organizational objectives. AI SOLUTION DESIGN & DEPLOYMENT - Architect end-to-end AI solutions, integrating Mistral's models and platform into customer workflows and secure technical infrastructure (cloud, on-premise, disconnected, air-gapped). - Partner with the Applied AI team to design, prototype, and deploy AI solutions in production, ensuring scalability, security, and impact. - Own the execution of pilots and proofs-of-value, demonstrating the potential of our technology and paving the way for full-scale deployment. VALUE REALIZATION & CUSTOMER SUCCESS - Serve as a trusted advisor to customers, guiding their AI strategy and ensuring they maximize the value of their investment in Mistral. - Monitor key performance indicators tied to operational and business outcomes, and communicate progress to executive sponsors. - Proactively identify expansion opportunities across use cases and units, building on initial successes to drive long-term partnerships. CROSS-FUNCTIONAL COLLABORATION - Act as the bridge between customers and Mistral's internal teams, synthesizing feedback to influence product, science, and security roadmaps. - Develop reusable assets, best practices, and playbooks to scale go-to-market efforts and ensure consistent delivery excellence in regulated settings. - Travel (~30-60%) to foster deep client relationships and support on-site deployment.   WHAT WE'RE LOOKING FOR - 2+ years in a client-facing strategic and technical role (e.g. data science consulting, value engineering, or technical sales). - A degree in a relevant scientific field (e.g. Computer Science, Data Science, Engineering). - Foundational knowledge of AI/ML/Data Science, with the credibility to advise both technical and non-technical audiences. - Hands-on experience building and deploying AI applications (Python, JavaScript, or similar) to demonstrate value. - Strong business acumen and problem-solving skills, with the ability to structure ambiguous challenges into actionable solutions. - Executive presence and communication skills to influence senior stakeholders (VP, C-level, mission owners). - Resilient, results-driven, and comfortable leading through influence in a collaborative environment. - Comfort operating under security, compliance, and confidentiality constraints. NICE TO HAVE - Experience with sales qualification frameworks (e.g. MEDDPICC) and value-based selling. - Experience deploying AI in regulated or sovereign environments (defence, public sector, critical infrastructure).   SECURITY & COMPLIANCE (VERTICAL-SPECIFIC): - Eligibility: must be a UK national - Clearable: must meet all requirements for UK national security vetting (e.g. Security Check (SC) and/or Developed Vetting (DV)), including no relevant criminal record and the ability to satisfy residency and background checks.   WHY THIS ROLE MATTERS   You will play a pivotal role in shaping how enterprises adopt and deploy AI, ensuring Mistral’s solutions deliver measurable impact. By partnering with the Applied AI team, you’ll help turn strategic visions into production-ready solutions, making Mistral an indispensable partner for our customers.     HIRING PROCESS   • Talent Acquisition screening call • 30min Hiring Manager Interview • 45min Business Acumen Interview • 60min Technical Deep Dive on LLMs • Panel (Home Prep & Restitution) • 30min Value Talk • Reference check WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Poland Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users,  agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in  Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100  countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.  We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.  In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For Technical Advisor to join our Global Customer Support Division. In this role, you will support enterprise customers in the successful operation, optimization, and strategic use of the Creatio platform with a focus on the MEA/America/Europe region. You will act as the primary technical point of contact, developing a deep understanding of each customer’s architecture, business objectives, and system configuration. Combining strong troubleshooting expertise with a proactive, advisory approach, you will provide guidance, preventive monitoring, and technical consultations to ensure platform stability, maximize value, and support long-term customer success. Responsibilities Technical Account Ownership: Be the dedicated technical contact for assigned enterprise accounts. Ensure full visibility and ownership over all technical matters, escalations, and platform usage challenges. Escalation Case Management: Collaborate closely with Support, Product, and RCD teams to resolve and manage critical incidents, coordinate escalations, and ensure SLA compliance for technical cases. Proactive Monitoring and Risk Prevention: Continuously monitor system performance and health. Identify potential risks, inefficiencies, and bottlenecks, providing actionable recommendations to mitigate them before they impact the customer. Platform Enablement Consulting: Guide customers on platform best practices, new feature enablement, system architecture, and performance optimization. Deliver tailored recommendations that align with their business roadmap. Strategic Engagement Advocacy: Participate in QBRs and strategic reviews. Provide feedback to internal teams based on customer needs. Influence roadmap decisions through structured customer insights. Requirements 4+ years of experience in enterprise technical support, professional services, or TAM/TA roles (preferably in B2B SaaS). Experience with the Creatio platform or similar low-code/no-code solutions, as well as CRM systems or SaaS platforms, is considered a plus. Hands-on experience with APIs, integrations, SQL (as a language), cloud infrastructure (IIS server, Redis server, SQL server), and performance tuning (monitoring tools e.g. Grafana, Zabbix). Experience in managing technical relationships with enterprise customers. Ability to lead technical workshops, explain complex ideas clearly, and influence outcomes. Advanced English. Proactive, customer-first mindset with strong ownership culture. Professional competencies Platform architecture configuration: Strong understanding of platform architecture, system capabilities, deployment models (cloud/on-prem), and integrations within CRM or enterprise SaaS environments. Technical troubleshooting diagnostic skills: Strong analytical mindset for investigating system issues, performance degradation, and cross-component dependencies. Preventive support mindset: Ability to proactively detect trends and prevent escalations using monitoring tools, AI alerts, and system logs. Communication stakeholder engagement: Capable of translating complex technical topics for non-technical stakeholders. Skilled in managing executive relationships. Collaboration cross-functional influence: Experienced in working alongside support, customer success, and product teams to ensure seamless delivery of services. Process and automation orientation: Familiarity with DevOps, CI/CD pipelines, and self-service enablement practices to improve scalability and efficiency. What you should expect from us Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Remote (Philippines); Remote (APAC); Remote (Romania); Remote (Central & South America) Workplace: Remote ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. ABOUT THE ROLE The Collections team under Billing is responsible for collecting payments from workplaces (e.g., healthcare facilities). The Billing Representative (BR) is responsible for ensuring that the assigned workplaces pay their invoices quickly and on time. Cash is the lifeline of any company. This is a very critical role to ensure that the cash flows for the company are smooth. The BR will reach out to the workplaces through phone and email to follow up on payments, get a commitment of payment ("promise to pay"), and ensure that the workplaces honor these commitments. The BR will work with the workplaces and the respective internal teams to ensure any roadblocks in collecting the payments are removed. The role will require cross-functional collaboration with Billing Disputes, Sales, Customer Support, and other teams to achieve the desired goals. RESPONSIBILITIES - Monitor accounts to identify outstanding debts. - Call and email accounts payable contacts, administrators, and others as needed to ask about their overdue payments and upcoming dues. - Build relationships with workplaces (e.g., properly set expectations about our billing policy, explain NET & Dispute Terms, etc.). - Identify the root cause of non-payment and resolve billing concerns. - Report on collections updates and accounts receivable status. - Identify critical accounts and devise SMART action plans to address issues. REQUIREMENTS AND SKILLS General - Professional and clear communication (verbal and written). - High attention to detail. - Receptive to feedback (highly coachable). - Preferred: experience with Google Drive suite, Slack, Salesforce, soft phone software like Amazon Connect. Technical - Comfortable with math and data (e.g., calculating payment plan instalments). - Ability to build relationships with customers. - Strong judgment in customer-facing decisions and live interactions. - Negotiating skills. QUALIFICATIONS - Open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively. - No specific degree required—we care about what you can do, not just what’s on your résumé. WHY JOIN CLIPBOARD? - 100% Remote. Work from anywhere in the world. - Fast-Paced Startup Environment. Join a company that values curiosity, independence, and growth. - A hiring process that rewards skills, not just experience. Every applicant gets a fair shot—our selection is based on real-world problem-solving ability, not just credentials. - Opportunity to make a significant impact with our workplace customers. SYSTEM REQUIREMENTS To succeed in this role, you must have: - A reliable laptop/desktop (no Chromebooks or Linux OS). - Minimum 20 Mbps wired internet connection. - Wired headset for clear communication. - A quiet, distraction-free workspace. - Stable power and internet connectivity. HIRING PROCESS 1. Application form: This includes basic billing rep skill-based questions. Some questions result in automatic rejection, so please approach these with diligence as they assess your ability to handle real problems and client situations. 2. Case Study: Collections scenarios (identifying at-risk accounts, action plans, email writing) 3. Interview 1: Collections simulation 4. Interview 2: Collections simulation 5. Offer You will receive an email with the next steps in the process within 2 days of your application. Please check your spam folder! If you don’t see the email, make sure it hasn’t been filtered out or blocked. Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

Location: Manila, Philippines Workplace: remote Yopeso has been developing a diverse range of software products, from large-scale applications to smaller solutions, for 20 years. With a growing team of over 300 employees across five locations, we are dedicated to fostering a culture of growth, transparency, and professionalism. At Yopeso, we value authenticity, curiosity, and ambition. These values drive us to build strong connections within our community and with our partners, ensuring trust, integrity, and transparency in all our business practices. We strive to maintain the highest professional standards and continuously challenge ourselves to develop high-quality, high-performance, and secure software solutions. Our approach is rooted in efficient collaboration among passionate professionals working in agile teams. Guided by curiosity and ambition, we strive to create products that are meaningful and impactful, while remaining true to our authentic selves. We are looking for a Post-Merger Integration Manager to lead the successful integration of acquired companies and build a repeatable PMI capability for future acquisitions. You will own the integration program from pre-close planning and Day 1 readiness through operational and cultural integration , coordinating leaders across the acquiring and acquired organizations. Your focus will be on aligning people, processes, operations, culture, and ways of working to ensure the acquisition delivers its intended business value. This is a business and organizational integration role , rather than a hands-on technical systems role. Functional leaders across IT, Finance, People/HR, and other areas remain accountable for their respective workstreams, while you own the overall integration plan, governance, coordination, risks, and dependencies. Key Responsibilities Lead end-to-end integration planning and execution, from pre-close and Day 1 through stabilization and full integration . Develop and manage the integration roadmap, milestones, owners, dependencies, and success metrics across functional workstreams. Act as the key integration point between senior leadership, functional teams, and the acquired organization. Coordinate People/HR, Finance, IT, Operations, and other workstreams to ensure alignment and effective execution. Identify and resolve organizational, cultural, communication, and process gaps across teams and geographies. Track integration risks, issues, dependencies, and decisions, bringing leadership clear recommendations and solutions. Support the realization of expected synergies, efficiencies, and other deal value . Facilitate integration meetings, workshops, and leadership updates to maintain alignment and accountability. Support due diligence and pre-close planning for future acquisitions, bringing an integration perspective to deal evaluation. Build and continuously improve PMI playbooks, templates, governance processes, and lessons learned to make future integrations faster and more effective. What We're Looking For Proven experience in post-merger integration, M&A, business transformation, or large-scale organizational change . Experience leading complex, cross-functional projects across multiple teams, countries, or locations. Strong understanding of organizational, operational, cultural, and people-related aspects of integration. Experience working with senior leadership and managing stakeholders without direct authority. Genuine cross-cultural fluency and experience working with international teams. Strong program management skills, with the ability to manage multiple priorities, dependencies, and deadlines. Comfortable operating in ambiguous, fast-moving environments and adapting as priorities change. Strong communication and presentation skills, with fluent written and spoken English. Willingness to travel as needed to support integration activities. Experience in technology, software, or professional services.

Location: Kota Kinabalu, Malaysia Workplace: remote Yopeso has been developing a diverse range of software products, from large-scale applications to smaller solutions, for 20 years. With a growing team of over 300 employees across five locations, we are dedicated to fostering a culture of growth, transparency, and professionalism. At Yopeso, we value authenticity, curiosity, and ambition. These values drive us to build strong connections within our community and with our partners, ensuring trust, integrity, and transparency in all our business practices. We strive to maintain the highest professional standards and continuously challenge ourselves to develop high-quality, high-performance, and secure software solutions. Our approach is rooted in efficient collaboration among passionate professionals working in agile teams. Guided by curiosity and ambition, we strive to create products that are meaningful and impactful, while remaining true to our authentic selves. We are looking for a Post-Merger Integration Manager to lead the successful integration of acquired companies and build a repeatable PMI capability for future acquisitions. You will own the integration program from pre-close planning and Day 1 readiness through operational and cultural integration , coordinating leaders across the acquiring and acquired organizations. Your focus will be on aligning people, processes, operations, culture, and ways of working to ensure the acquisition delivers its intended business value. This is a business and organizational integration role , rather than a hands-on technical systems role. Functional leaders across IT, Finance, People/HR, and other areas remain accountable for their respective workstreams, while you own the overall integration plan, governance, coordination, risks, and dependencies. Key Responsibilities Lead end-to-end integration planning and execution, from pre-close and Day 1 through stabilization and full integration . Develop and manage the integration roadmap, milestones, owners, dependencies, and success metrics across functional workstreams. Act as the key integration point between senior leadership, functional teams, and the acquired organization. Coordinate People/HR, Finance, IT, Operations, and other workstreams to ensure alignment and effective execution. Identify and resolve organizational, cultural, communication, and process gaps across teams and geographies. Track integration risks, issues, dependencies, and decisions, bringing leadership clear recommendations and solutions. Support the realization of expected synergies, efficiencies, and other deal value . Facilitate integration meetings, workshops, and leadership updates to maintain alignment and accountability. Support due diligence and pre-close planning for future acquisitions, bringing an integration perspective to deal evaluation. Build and continuously improve PMI playbooks, templates, governance processes, and lessons learned to make future integrations faster and more effective. What We're Looking For Proven experience in post-merger integration, M&A, business transformation, or large-scale organizational change . Experience leading complex, cross-functional projects across multiple teams, countries, or locations. Strong understanding of organizational, operational, cultural, and people-related aspects of integration. Experience working with senior leadership and managing stakeholders without direct authority. Genuine cross-cultural fluency and experience working with international teams. Strong program management skills, with the ability to manage multiple priorities, dependencies, and deadlines. Comfortable operating in ambiguous, fast-moving environments and adapting as priorities change. Strong communication and presentation skills, with fluent written and spoken English. Willingness to travel as needed to support integration activities. Experience in technology, software, or professional services.

Location: Espoo Workplace: Hybrid Role highlights: - Supplier Quality Engineer - Electronics - Location: Finland - Department: Mission Assurance & Reliability - Reports to: Manager, Mission Assurance & Reliability - Employment type: Permanent - Workplace model: Office - Employment is subject to applicable security screening (incl. SUPO) Why this role matters: As a Supplier Quality Engineer - Electronics, you’ll play a key role in ensuring the quality, reliability, and scalability of ICEYE’s external manufacturing ecosystem. You will drive supplier quality activities across the full supplier lifecycle, from supplier selection and qualification to ongoing performance management and continuous improvement. Working closely with Supply Chain, Engineering, AIT Engineering, and external manufacturing partners, you will help ensure that critical electronic components and assemblies meet the highest standards for mission-critical space hardware. Your work will directly support ICEYE’s ability to deliver reliable, manufacturable, and high-performance systems at scale. Who We Are ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits. As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience. ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation. Your day-to-day responsibilities - Lead supplier preselection activities and supplier audits to assess capability, maturity, and compliance with ICEYE and industry standards - Define and communicate technical and quality requirements to suppliers, ensuring clear understanding and consistent compliance across the supply chain - Monitor supplier performance through quality, delivery, and responsiveness metrics, driving corrective and continuous improvement actions where needed - Manage supplier change requests, part approvals, process approvals, and configuration control activities together with Engineering and Configuration Management teams - Lead supplier part qualification activities to ensure compliance with technical, quality, and regulatory requirements before production release - Identify and proactively mitigate supplier-related risks to support continuity of supply, product quality, and delivery performance - Collaborate closely with Design and AIT Engineering teams to improve manufacturability and inspectability of electronic assemblies and components - Act as the primary point of contact for supplier-related quality issues, including non-conformances, deviation requests, and waiver management What we’re looking for Must haves: - Degree in Engineering, preferably in Electrical Engineering, Electronics, Aerospace Engineering, or a related field - Strong experience in supplier quality management for high-reliability electronics, including audits, qualification activities, and supplier performance management - Deep understanding of electronics manufacturing processes and requirements for high-performance / harsh-environment electronic products, including PCB assembly, cable and harness assembly, and inspection methodologies. - Experience managing non-conformances, root cause analysis, corrective and preventive actions in high-reliability manufacturing environments - Ability to read and interpret schematics, PCB layouts, bills of materials, and detailed technical specifications - Strong understanding of traceability, configuration control, and change management for mission-critical hardware - Data-driven mindset with the ability to analyze supplier performance and identify improvement opportunities - Strong communication and stakeholder management skills across suppliers and cross-functional internal teams - Ability to drive results and influence decisions without direct authority - Structured problem-solving approach with strong analytical thinking skills - High level of ownership with a proactive and hands-on working style - Ability to manage multiple priorities in a fast-paced and evolving environment - Ability to travel at least once a month to meet with our suppliers Nice to haves: - Familiarity with IPC-A-610 Class 3, IPC/WHMA-A-620 Class 3, J-STD-001, and ECSS standards - Experience working with ERP systems in production environments - Experience in aerospace, defense, automotive, or other high-reliability manufacturing industries Application Process - Screening - Initial Interview - Task & Presentation - Final On-site Interview Working at ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. How We Work (Our Values) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the why behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. Benefits Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. Our Commitment to Diversity, Equity, and Inclusion We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we will do our best to help. Apply now to start your ICEYE journey and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: North Macedonia; Bosnia and Herzegovina; Czechia; Croatia; Moldova; Bulgaria; Montenegro Workplace: remote Provectus is an AWS Premier Partner and an Anthropic Strategic Partner, working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide. Our work centers on two verticals — Financial Services & Insurance and Healthcare & Life Sciences — where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture. Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements. Where this role sits You will work in a small, senior pod alongside an FDE and an FDX,  Forward Deployed Executives (FDX) own the commercial relationship and the business outcome. Works alongside the client's leadership or C-suite level to move the client's KPIs. Forward Deployed Engineers (FDE) embed with a client, map the client workflow, identify the business problem underneath it, design and build a working AI solution, present to the client, and transfer the knowledge to the client's team. Owns technical direction of the whole solution. Senior AI Engineer. When an FDE comes back from the client with the business problem, you will help turn that into an agentic system that runs in production and will be responsible for evaluation, observability, and guardrails.  You'll have real ownership of components and of the technical decisions inside them. Requirements: Mindset Proactive and self-directed; you push for clarity rather than waiting for a ticket Excellent communication and problem-solving skills Comfort with ambiguity and ownership. B2+ English, comfortable collaborating across distributed, multicultural teams. Technical depth 5+ years in software or ML engineering, with production systems you were accountable for. Solid AI/ML foundations. You understand what the models do well enough to reason about failure modes. Shipped to production LLM applications and agentic workflows — not demos, not POCs, not notebooks. Agentic orchestration: multi-step workflows, graph-based orchestration, tool use, state management, and recovery from partial failure Experience with LLM APIs (Anthropic, AWS Bedrock, or OpenAI) and agent frameworks. Experience building and optimizing RAG systems in production. Strong engineering fundamentals. Full-stack mindset, comfortable across AI, backend development, and cloud infrastructure. Python and/or TypeScript proficiency; depth matters more than stack. Dropped into an unfamiliar codebase, you're productive. Hands-on AWS in production: Bedrock, Bedrock AgentCore, Lambda, ECS, S3, SQS, ECR, or similar. GCP or Azure is a plus. Cloud-native delivery: containers, ECS or Kubernetes, IaC, and CI/CD applied to AI pipelines. You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured, how you produced ground truth, and what gated a release. Model and agent monitoring, drift detection. Cost and latency discipline: model tiering, caching, and the ability to say what a workload costs to run before it runs. Hands-on production experience with the Claude ecosystem —  Claude Code, CLAUDE.md, hooks, skills files.  Spec-driven development — writing the intent, constraints, and acceptance criteria before you let an agent build — is a strong plus. MCP: you can say why an agent would prefer it to a REST integration. Having authored a server is a plus. Nice to Have: Experience in one of the industries: financial services, insurance, healthcare. Consulting, professional services, or other embedded customer-facing delivery. AWS and Claude Code Certifications A2A: you can explain agent-to-agent interoperability CI/CD pipeline experience (GitHub Actions, GitLab CI) Practical experience with one or more use cases from the following: NLP, LLMs, and Recommendation engines. Experience in an additional language (Go, TypeScript, or Rust). Experience with Apache Spark, Apache Airflow, Kafkа Responsibilities: Work in a pair with an FDE and an FDX. Build and ship production GenAI systems into the customer’s environment (cloud-native data, LLM-based, and agentic AI solutions). Build and optimize RAG systems for production use cases Build the evaluation harness before you build the feature. Write production code across the stack — AI, backend services, data pipelines. We choose tools to fit the customer. Integrate AI components into backend services and RESTful APIs Take systems to production on AWS (GCP or Azure where the customer requires it): containerised, CI/CD. Implement LLMOps and AgentOps practices: agent tracing, prompt and version management, cost and latency monitoring, regression testing, drift detection Start from the blueprint, contribute to enablement and handover: clear documentation, runbooks, and pairing with the client engineers who will inherit the system. Feed reusable components and lessons back into the Provectus Blueprints Participate in technical discussions and architectural decisions Conduct model evaluation, improve failure modes you find, optimize model performance, efficiency, and reliability Mentor junior and mid-level AI engineers, conduct code reviews and share knowledge across the team through documentation, presentations, and workshops. What We Offer: The chance to shape how leading enterprises across LATAM, Europe, and North America adopt AI, from strategy through first deployment A forward-deployed model working in small, senior teams alongside FDE and FDX A growing AI delivery practice where you help build the tooling and frameworks, not just use them Remote-friendly culture Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance Career growth; we actively develop our engineers Access to the latest AI tools and premium subscriptions Long-term B2B collaboration Private medical insurance or a budget for your medical needs Paid sick leave, vacation, and public holidays Equipment and all the tech you need for comfortable, productive work How we hire: Intro conversation. The role, your background and aspirations, tech questions. Technical interview with live engineering sessions. Real problems, your own editor, you may use an LLM assistant HR Interview. Soft skills and expectations HM interview. Tech questions; a live engineering session is also possible

Location: Ukraine; Spain; Slovakia; Serbia; Yerevan; Slovenia; Poland Workplace: remote Provectus is an AWS Premier Partner and an Anthropic Strategic Partner, working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide. Our work centers on two verticals — Financial Services & Insurance and Healthcare & Life Sciences — where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture. Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements. Where this role sits You will work in a small, senior pod alongside an FDE and an FDX,  Forward Deployed Executives (FDX) own the commercial relationship and the business outcome. Works alongside the client's leadership or C-suite level to move the client's KPIs. Forward Deployed Engineers (FDE) embed with a client, map the client workflow, identify the business problem underneath it, design and build a working AI solution, present to the client, and transfer the knowledge to the client's team. Owns technical direction of the whole solution. Senior AI Engineer. When an FDE comes back from the client with the business problem, you will help turn that into an agentic system that runs in production and will be responsible for evaluation, observability, and guardrails.  You'll have real ownership of components and of the technical decisions inside them. Requirements: Mindset Proactive and self-directed; you push for clarity rather than waiting for a ticket Excellent communication and problem-solving skills Comfort with ambiguity and ownership. B2+ English, comfortable collaborating across distributed, multicultural teams. Technical depth 5+ years in software or ML engineering, with production systems you were accountable for. Solid AI/ML foundations. You understand what the models do well enough to reason about failure modes. Shipped to production LLM applications and agentic workflows — not demos, not POCs, not notebooks. Agentic orchestration: multi-step workflows, graph-based orchestration, tool use, state management, and recovery from partial failure Experience with LLM APIs (Anthropic, AWS Bedrock, or OpenAI) and agent frameworks. Experience building and optimizing RAG systems in production. Strong engineering fundamentals. Full-stack mindset, comfortable across AI, backend development, and cloud infrastructure. Python and/or TypeScript proficiency; depth matters more than stack. Dropped into an unfamiliar codebase, you're productive. Hands-on AWS in production: Bedrock, Bedrock AgentCore, Lambda, ECS, S3, SQS, ECR, or similar. GCP or Azure is a plus. Cloud-native delivery: containers, ECS or Kubernetes, IaC, and CI/CD applied to AI pipelines. You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured, how you produced ground truth, and what gated a release. Model and agent monitoring, drift detection. Cost and latency discipline: model tiering, caching, and the ability to say what a workload costs to run before it runs. Hands-on production experience with the Claude ecosystem —  Claude Code, CLAUDE.md, hooks, skills files.  Spec-driven development — writing the intent, constraints, and acceptance criteria before you let an agent build — is a strong plus. MCP: you can say why an agent would prefer it to a REST integration. Having authored a server is a plus. Nice to Have: Experience in one of the industries: financial services, insurance, healthcare. Consulting, professional services, or other embedded customer-facing delivery. AWS and Claude Code Certifications A2A: you can explain agent-to-agent interoperability CI/CD pipeline experience (GitHub Actions, GitLab CI) Practical experience with one or more use cases from the following: NLP, LLMs, and Recommendation engines. Experience in an additional language (Go, TypeScript, or Rust). Experience with Apache Spark, Apache Airflow, Kafkа Responsibilities: Work in a pair with an FDE and an FDX. Build and ship production GenAI systems into the customer’s environment (cloud-native data, LLM-based, and agentic AI solutions). Build and optimize RAG systems for production use cases Build the evaluation harness before you build the feature. Write production code across the stack — AI, backend services, data pipelines. We choose tools to fit the customer. Integrate AI components into backend services and RESTful APIs Take systems to production on AWS (GCP or Azure where the customer requires it): containerised, CI/CD. Implement LLMOps and AgentOps practices: agent tracing, prompt and version management, cost and latency monitoring, regression testing, drift detection Start from the blueprint, contribute to enablement and handover: clear documentation, runbooks, and pairing with the client engineers who will inherit the system. Feed reusable components and lessons back into the Provectus Blueprints Participate in technical discussions and architectural decisions Conduct model evaluation, improve failure modes you find, optimize model performance, efficiency, and reliability Mentor junior and mid-level AI engineers, conduct code reviews and share knowledge across the team through documentation, presentations, and workshops. What We Offer: The chance to shape how leading enterprises across LATAM, Europe, and North America adopt AI, from strategy through first deployment A forward-deployed model working in small, senior teams alongside FDE and FDX A growing AI delivery practice where you help build the tooling and frameworks, not just use them Remote-friendly culture Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance Career growth; we actively develop our engineers Access to the latest AI tools and premium subscriptions Long-term B2B collaboration Private medical insurance or a budget for your medical needs Paid sick leave, vacation, and public holidays Equipment and all the tech you need for comfortable, productive work How we hire: Intro conversation. The role, your background and aspirations, tech questions. Technical interview with live engineering sessions. Real problems, your own editor, you may use an LLM assistant HR Interview. Soft skills and expectations HM interview. Tech questions; a live engineering session is also possible

Location: Ukraine; Serbia; Yerevan; Spain; Slovakia; Slovenia; Poland Workplace: remote Provectus is an AWS Premier Partner and an Anthropic Strategic Partner, working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide. Our work centers on two verticals — Financial Services & Insurance and Healthcare & Life Sciences — where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture. Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements. Where this role sits You will work in a small, senior pod alongside an FDX; our delivery arc is Sprint → Enable → Realize: Forward Deployed Executive (FDX) owns the commercial relationship and the business outcome. Works alongside the client's leadership or C-suite level to move the client's KPIs — revenue growth, cost reduction, risk reduction. Forward Deployed Engineer (FDE) embeds with a client to change how that client operates. You own the method; nobody hands you a ticket. You map the client workflow as it actually happens, identify the business problem underneath it, build a working AI solution, present to the client in the language of outcomes, and transfer it. Provectus maintains industry Blueprints — working systems that have already shipped for a client in the same industry — so you begin from running code and tuning it to this client's specific book, regulators, and operating posture. You will be measured on whether the Business Unit's number moved, not on hours or scope delivered. What You’ll Do: Take the seat Sit with the client and the Forward Deployed Executive at the start of an engagement. Learn the function from inside, not from a requirements doc, and redesign the function from first principles. Reach working fluency in a new domain — insurance underwriting, healthcare revenue cycle, asset flow. Build Design and ship production GenAI systems into the customer’s environment (cloud-native data, LLM-based, and agentic AI solutions). Implement and optimize RAG systems for production use cases Build the evaluation harness before you build the feature. Define what working means, instrument it, and let the evals drive the design. Write production code across the stack — AI, backend services, data pipelines. We choose tools to fit the customer. Take systems to production on AWS (GCP or Azure where the customer requires it): containerised, CI/CD, automated testing, monitoring, and maintainable after we leave. Hand the system over to the client. Start from the blueprint, and feed the blueprint. What you learn in the field becomes the baseline the next engagement starts from. Lead architecture reviews, produce technical design documents, and contribute to standards. Mentor engineers and share knowledge across the team. Own the outcome. Work in a pair with a FDX who carries the Business Unit’s KPIs. Your work is measured against the same number. Own the technical direction of technical proposals and scoping. Drive adoption. Change management is part of the engineering job here. Be credible with the customer’s engineers and their executives. Shape what we commit to before we commit to it. What You’ll Bring: Mindset Proactive and self-directed; identify problems before they're handed to you Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job B2+ English, comfortable collaborating across distributed, multicultural teams Client Engagement You are willing to spend time understanding and doing someone else’s job on the client's side before you write a line of code Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO, presenting outcomes to them You can produce a scoped, phased delivery plan with clear deliverables, dependencies, and risks — and estimate what it will cost to build and to run Technical depth 7+ years building and running production systems. Solid AI/ML foundations. You understand what the models do well enough to reason about failure modes Designed and shipped to production LLM applications and agentic workflows — not demos, not POCs, not notebooks Agentic orchestration: multi-step workflows, graph-based orchestration, tool use, state management, and recovery from partial failure Experience with LLM APIs (Anthropic, AWS Bedrock, or OpenAI) and agent frameworks. Experience building and optimizing RAG systems in production Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack. Experience in making and defending architectural trade-off decisions Hands-on AWS production depth: Bedrock, Bedrock AgentCore, Lambda, ECS, S3, SQS, ECR, or similar. GCP or Azure is a plus Cloud-native delivery: containers, ECS or Kubernetes, IaC, and CI/CD applied to AI pipelines You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured, how you produced ground truth, and what gated a release Model and agent monitoring, drift detection Cost and latency discipline: model tiering, caching, and the ability to say what a workload costs to run before it runs Hands-on production experience with the Claude ecosystem —  Claude Code, CLAUDE.md, hooks, skills files.  Spec-driven development — writing the intent, constraints, and acceptance criteria before you let an agent build — is a strong plus MCP: you can say why an agent would prefer it to a REST integration. Having authored a server is a plus Nice to have: Prior experience as a founder, CTO, or engineering leader who has chosen to return to individual contribution Experience in one of the industries: financial services, insurance, healthcare Consulting, professional services, or other embedded customer-facing delivery A2A: you can explain agent-to-agent interoperability AWS and Claude Code Certifications CI/CD pipeline experience (GitHub Actions, GitLab CI) Experience in an additional language (Go, TypeScript, or Rust) Experience with Apache Spark, Apache Airflow, Kafkа What We Offer: The chance to shape how leading enterprises across LATAM, Europe, and North America adopt AI, from strategy through first deployment A forward-deployed model working in small, senior teams alongside Principal Architects and Forward Deployed Engineers A growing AI delivery practice where you help build the tooling and frameworks, not just use them Remote-friendly culture Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance Career growth; we actively develop our engineers Access to the latest AI tools and premium subscriptions Long-term B2B collaboration Private medical insurance or a budget for your medical needs Paid sick leave, vacation, and public holidays Equipment and all the tech you need for comfortable, productive work How we hire: Intro conversation. The role, your background and aspirations, tech questions. Technical interview with live engineering sessions. Real problems, your own editor, you may use an LLM assistant HR Interview. Soft skills and expectations HM interview. Tech questions; a live engineering session is also possible

Location: North Macedonia; Montenegro; Moldova; Bulgaria; Czechia; Bosnia and Herzegovina; Croatia Workplace: remote Provectus is an AWS Premier Partner and an Anthropic Strategic Partner , working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide. Our work centers on two verticals — Financial Services & Insurance and Healthcare & Life Sciences — where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture. Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements. Where this role sits You will work in a small, senior pod alongside an FDX; our delivery arc is Sprint → Enable → Realize: Forward Deployed Executive (FDX) owns the commercial relationship and the business outcome. Works alongside the client's leadership or C-suite level to move the client's KPIs — revenue growth, cost reduction, risk reduction. Forward Deployed Engineer (FDE) embeds with a client to change how that client operates. You own the method; nobody hands you a ticket. You map the client workflow as it actually happens, identify the business problem underneath it, build a working AI solution, present to the client in the language of outcomes, and transfer it. Provectus maintains industry Blueprints — working systems that have already shipped for a client in the same industry — so you begin from running code and tuning it to this client's specific book, regulators, and operating posture. You will be measured on whether the Business Unit's number moved, not on hours or scope delivered. What You’ll Do: Take the seat Sit with the client and the Forward Deployed Executive at the start of an engagement. Learn the function from inside, not from a requirements doc, and redesign the function from first principles. Reach working fluency in a new domain — insurance underwriting, healthcare revenue cycle, asset flow. Build Design and ship production GenAI systems into the customer’s environment (cloud-native data, LLM-based, and agentic AI solutions). Implement and optimize RAG systems for production use cases Build the evaluation harness before you build the feature. Define what working means, instrument it, and let the evals drive the design. Write production code across the stack — AI, backend services, data pipelines. We choose tools to fit the customer. Take systems to production on AWS (GCP or Azure where the customer requires it): containerised, CI/CD, automated testing, monitoring, and maintainable after we leave. Hand the system over to the client. Start from the blueprint, and feed the blueprint. What you learn in the field becomes the baseline the next engagement starts from. Lead architecture reviews, produce technical design documents, and contribute to standards. Mentor engineers and share knowledge across the team. Own the outcome. Work in a pair with a FDX who carries the Business Unit’s KPIs. Your work is measured against the same number. Own the technical direction of technical proposals and scoping. Drive adoption. Change management is part of the engineering job here. Be credible with the customer’s engineers and their executives. Shape what we commit to before we commit to it. What You’ll Bring: Mindset Proactive and self-directed; identify problems before they're handed to you Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job B2+ English, comfortable collaborating across distributed, multicultural teams Client Engagement You are willing to spend time understanding and doing someone else’s job on the client's side before you write a line of code Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO, presenting outcomes to them You can produce a scoped, phased delivery plan with clear deliverables, dependencies, and risks — and estimate what it will cost to build and to run Technical depth 7+ years building and running production systems. Solid AI/ML foundations. You understand what the models do well enough to reason about failure modes Designed and shipped to production LLM applications and agentic workflows — not demos, not POCs, not notebooks Agentic orchestration: multi-step workflows, graph-based orchestration, tool use, state management, and recovery from partial failure Experience with LLM APIs (Anthropic, AWS Bedrock, or OpenAI) and agent frameworks. Experience building and optimizing RAG systems in production Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack. Experience in making and defending architectural trade-off decisions Hands-on AWS production depth: Bedrock, Bedrock AgentCore, Lambda, ECS, S3, SQS, ECR, or similar. GCP or Azure is a plus Cloud-native delivery: containers, ECS or Kubernetes, IaC, and CI/CD applied to AI pipelines You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured, how you produced ground truth, and what gated a release Model and agent monitoring, drift detection Cost and latency discipline: model tiering, caching, and the ability to say what a workload costs to run before it runs Hands-on production experience with the Claude ecosystem —  Claude Code, CLAUDE.md, hooks, skills files.  Spec-driven development — writing the intent, constraints, and acceptance criteria before you let an agent build — is a strong plus MCP: you can say why an agent would prefer it to a REST integration. Having authored a server is a plus Nice to have: Prior experience as a founder, CTO, or engineering leader who has chosen to return to individual contribution Experience in one of the industries: financial services, insurance, healthcare Consulting, professional services, or other embedded customer-facing delivery A2A: you can explain agent-to-agent interoperability AWS and Claude Code Certifications CI/CD pipeline experience (GitHub Actions, GitLab CI) Experience in an additional language (Go, TypeScript, or Rust) Experience with Apache Spark, Apache Airflow, Kafkа What We Offer: The chance to shape how leading enterprises across LATAM, Europe, and North America adopt AI, from strategy through first deployment A forward-deployed model working in small, senior teams alongside Principal Architects and Forward Deployed Engineers A growing AI delivery practice where you help build the tooling and frameworks, not just use them Remote-friendly culture Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance Career growth; we actively develop our engineers Access to the latest AI tools and premium subscriptions Long-term B2B collaboration Private medical insurance or a budget for your medical needs Paid sick leave, vacation, and public holidays Equipment and all the tech you need for comfortable, productive work How we hire: Intro conversation. The role, your background and aspirations, tech questions. Technical interview with live engineering sessions. Real problems, your own editor, you may use an LLM assistant HR Interview. Soft skills and expectations HM interview. Tech questions; a live engineering session is also possible

Location: New Jersey; New York; Pennsylvania; Connecticut; Massachusetts Workplace: remote About the role: At Provectus, you don’t prototype in a sandbox and hand a client a slide deck. You embed inside a bank, an insurer, or a health system, learn the work, and ship a Claude + AWS system into their real, regulated production — then you watch the business number move. We’re an Anthropic and AWS Partner with 150+ certified architects. That means the newest models, real budgets, and problems that matter — without the layers, politics, and years-to-impact of a hundred-thousand-person firm. 350+ builders, 100+ customers in production, founder-led since 2010, offices across North America, LATAM, and EMEA. Why Provectus Frontier access — Anthropic Preferred Partner: newest Claude models, real budgets, real problems. Real tasks (not scope), real deployment. You go where the operating problem is and ship production code to real users, not slide decks that sit in a drive. Embedded, not engaged. You are part of the customer’s team and inside their process — not a vendor running a project alongside it. Embedded is not staff-augmented. Autonomous. You own the work from framing through to production, visible to clients and founders.  You own the method; nobody hands you a ticket. Your experience stays portable. Every engagement is a new problem, often in a new industry, so your skills compound instead of narrowing to one product. No legacy-maintenance grind, not a single stack. Craft & growth — build beside senior FDEs on a Claude-certified team; a real platform (talks, OSS) to grow your name. We give you a stage: Claude certification, conference talks, open-source contributions, published work under your own name. What we look for: Typically 7+ years building software, a substantial share of it writing production code you were accountable for. You are hands-on today and intend to stay that way. Genuinely willing to spend time understanding someone else’s job before writing code; demonstrated ability to become conversant in an unfamiliar business function quickly. Shipped GenAI/LLM systems to production — not demos, not notebooks. You’ve handled the parts that get hard after the prototype works. You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured and why. Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack. Cloud-native delivery on AWS (GCP/Azure a plus), including the operational reality of a system someone else inherits. Pre-sales experience. Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO without losing either room. Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job. Hands-on experience with Claude, Claude Code, and Cowork (skills, workflows, MCP, integrations, connectors, custom harnesses). Nice to have Containers and orchestration (Kubernetes/ECS) and CI/CD in production. IaC depth: AWS CDK, CloudFormation, Terraform. Open-source contributions or public writing on applied AI. What you’ll do: Spend the first weeks of each engagement in the operator’s seat, learning the constraints from the inside, then rebuild the function from first principles alongside the client and a Forward Deployed Executive — and you are the one who builds it. Be part of the customer’s team, inside their process; work on real tasks, not scoped deliverables, and own the method autonomously. You won’t start from zero. Provectus builds industry Blueprints — working systems that have already shipped for a customer in your industry. Your engagement starts from that baseline, and what you learn in the field goes back into it. Deliver across Cowork Activation, Agentic SDLC, and Blueprint Activations in Financial Services and Healthcare. Help shape how leading enterprises adopt AI, from strategy through first deployment; help build the tooling and frameworks of a growing AI delivery practice. What We Offer: Full-time. On-site visits to client’s facilities and our office in NYC 1/week Unlimited Vacation policy. Generous health, vision, and dental insurance. 401(K) matching plan. Base salary $180k–$200k + bonuses; OTE up to $250k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, and abilities of the applicant, and alignment with market data. We’re real: A person reads your application. We filter out AI-generated and fraudulent submissions automatically. Every application that clears that filter is read by someone on our team. We may ask for a quick ID verification. Fraudulent applications are common, and this protects real candidates. You’ll meet the people you’d work with. We host AI engineering events in New York and San Francisco. We'd be happy to talk in person. Your interviews are with Pavel Borobov, Solutions Architect, and Stepan Pushkarev, Co-Founder & CEO. How we hire: Recruitment interview. Tech interview with our FDE (30 min). A live engineering building session (1.5 hours). We hand you a business function and the constraints. You have to understand the job and rebuild it — then say what you’d build and how you’d know it worked. Use AI the way you normally would; we expect AI-generated code. What we look at is how you used AI, the judgment behind your choices, and what you researched beyond what any LLM already knows. 4. Soft skills interview. 5. Offer discussion.

Location: Russia Workplace: remote We are looking for a highly motivated and strategic Customer Success Manager to join our team. In this role, you will manage a portfolio of high-value clients, ensuring their satisfaction, growth, and long-term retention. Acting as a trusted advisor, you’ll be the key point of contact between our customers and internal teams, driving product adoption, identifying new business opportunities, and ensuring seamless execution of customer needs. Key Responsibilities Build and nurture strategic relationships with a portfolio of major clients to ensure satisfaction, retention, and growth. Understand customer goals and business needs through in-depth discovery and regular communication, ensuring our solutions align with their objectives. Propose new products, features, and solutions to drive customer value and support their ongoing success. Act as the voice of the customer internally , liaising with product, sales, and support teams to ensure timely and accurate delivery of customer requests. Own the execution of customer deliverables , ensuring internal stakeholders are aligned and accountable. Resolve issues and manage escalations with professionalism, protecting the integrity of the relationship. Conduct regular Business Reviews to assess customer health, review progress toward objectives, and gather actionable feedback. Identify and support upsell and expansion opportunities , contributing to revenue growth through long-term relationship development. Track and analyze customer success metrics to generate actionable insights and report on customer performance at a senior level. Qualifications Proven 1-2 years of experience in Customer Success, Account Management, or related client-facing roles Strong ability to build relationships and influence stakeholders at all levels, both externally and internally. Excellent communication, presentation, and problem-solving skills. English speaking skills – Proficiency / Advanced; must be able to communicate clearly and professionally with global clients and internal teams. Comfortable working cross-functionally with product, engineering, and sales teams. Data-driven mindset with experience in analyzing metrics and translating them into business outcomes. Proactive, detail-oriented, and highly organized with a strong sense of ownership and accountability. Experience in industry, e.g., gaming, SaaS, fintech is a plus. Why Join Us Opportunity to work with top-tier clients and make a measurable impact. A dynamic, collaborative team culture that values innovation and initiative. Continuous learning and growth opportunities within a global organization. Benefits   Convenient working tools: New Mac laptop and any other necessary equipment for your efficient work. Google Workspace, Atlassian, Jira, Slack   Professional growth: Paid professional training and attendance at specialized conferences Exchange of experience between employees within the company Opportunity for professional growth within the company and department Obtaining expertise in various areas and products of the company   More perks Possibility of flexibility working Access to the corporate library Health & dental insurance No dress code Comfortable and new office environment

Location: Worldwide Workplace: hybrid YOUR ROLE: The Kids & Teens Manager has overall responsibility for delivery and management for all Kids and Teen functions and programming throughout the Kids and Teens Facilities and delivering a ‘Remarkably Arabian’ experience to our guests. To ensure the Kids & Teens programming is designed specifically for children to enjoy various activities, socialize, learn, and grow in a safe and engaging environment. You would be responsible for all the tailored Kids and Teens areas our “Sailors Shore” and “Teens Escape” where we will provide safe, fun filled and age appropriate activities for children aged between 6mnths – 2 (The Nursery) 3-6 (The Dreamers), 7-12 (The Explorers), 9-17 (Teens Club) years old. MAIN DUTIES AND RESPONSIBILITIES Planning, implementation and development of our Kids and Teens activity programme offering. Oversees the assignment of duties, responsibilities and schedules of staff and activities. Oversees all Kids & Teens programming, daily activities and quality in all venues. Works collaboratively with other Hotel Officers to maintain quality and maximise profit. Responsible for ensuring accurate and timely administration and reporting for the Youth & Teen department. Provides the Broadcast Manager with information for the digital signage and daily programme. Responsible for delivering on Kids & Teens equipment and consumables budgets. Frequently engages with Live Business Account Manager ashore and provides feedback and suggestions to increase Guest satisfaction. Responsible for investigating and resolving Kids & Teens programme quality and service complaints in a timely fashion and notifies Hotel General Manager of such. Mentors and develops the Kids & Teens Supervisor and team, providing on-the-job training Maintains positive relations with all Guests and ensures interaction at every opportunity. Ensuring the safety and supervision of all children participating in our activity programme. Follow and implement all ship Policies and Procedures as outlined in the Company/Ships Manual. Adhere to all Safeguarding policies and procedures and report any concerns immediately. Implement and develop all activities that are outlined in the Activity Programme. Meeting and where possible exceeding our guest expectations. Learn and deliver our additional family Activities, helping to achieve onboard revenue targets. Ensuring that the Kids and Teens areas are kept safe and hygienic, that the areas are cleaned & organised as per standards established at the end of each shift Be a good positive role model and ensure a safe cruise experience for young guests. communicate with parents/Guardians in a positive and professional manner. ADDITIONAL RESPONSIBILITES: Prepare appraisals for individuals under their remit in accordance with policies. Attends Guest functions as required by Head of Department. Partake in inspections, trainings and meetings as required by Head of Department. Participate in embarkation and emergency procedures. Ensures that the set standards are kept, and staff members work according to their respective job descriptions. Lead and Motivate using the Aroya Leadership Model. Provide ‘Remarkably Arabian’ Experiences every day for Guests and Colleagues BEHAVIOURS: We help to create and maintain the strong Aroya culture of ‘Remarkably Arabian’. For guests seeking ease and excitement, we redefine Arabian holidays by creating premium cruise experiences over sea and ashore that make joyful memories worth sharing. We believe that our greatest assets are our people, those who serve and those whom we serve We lead by example by always following Company safety rules and procedures and taking care of the Health and Safety of ourselves, colleagues and our guests We are encouraged to report all accidents, ‘near miss’ incidents and work-related ill health conditions to our manager We use work equipment, personal protective equipment, chemicals, and safety devices efficiently and correctly We take an active part in the operational and departmental training we receive and suggest ways of reducing risks We engage with our guests and seek advice when unsure of how to ‘do the right thing’ We always work according to the Aroya Values VALUES: ENRICHING– Educational Activities; Educational activities rooted in the diverse cultures and geographies corresponding to different locations along the Red Sea coast. INSPIRING – Transformational; Activities that kids don’t ordinarily experience such as voyage-based workshops GENEROUS- Safe and Welcoming; Honouring the all-inclusive experience with a wide range of activities and experiences on offer. Creating a sense of value for families who are looking to maximize their vacation experience.     RESPECTFUL- Inclusive Experience; Create a space that is appropriate for different ages, abilities and cultural backgrounds. All spaces for children will be designed with safety in mind, ensuring that kids will be hosted in surroundings that inspire discovery while maintaining security. SKILLS REQUIRED: Previous experience as a Kids and/or Teens Manager managing a team within the Education or Entertainment sectors Full & relevant level 3 diploma in childcare & education or a degree in an educational field or PGCE with QTS (or equivalent) International equivalent to degree or level 3 Diploma 1+ year practical experience working with Kids/Teens after achieving your relevant childcare qualification Safeguarding knowledge Clear DBS/Police check national and international Proven people skills along with conflict resolution, counselling, mediating and motivational skills. All certificates as required by the STCW code for this position. Good command of the English Language, knowledge of the Arabic language is beneficial. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.” The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. I have received a copy of the attached job description. I have read this job description (or had it read to me), and I understand all my job duties and responsibilities. I further understand that my duties may change on a temporary or regular basis according to the needs of the Company without it being specifically included in the job description. I will be notified of these changes in writing and have the opportunity to ask any questions with my immediate supervisor or HR team ashore. 31/12/2026

Location: Worldwide Workplace: hybrid The Kids & Teens Team members are responsible for creating, hosting and providing a wonderful and unforgettable holiday experience for our youngest guests. This is delivered all within state-of-the-art facilities, allowing children to enjoy various activities, socialize, learn, and grow in a safe and engaging environment. You would be working in the tailored Kids & Teens areas our “Sailors Shore” and “Teen Escape” where we will provide safe, fun filled and age appropriate activities for children aged between 6mnths – 2 (The Nursery) 3-6 (The Dreamers), 7-12 (The Explorers), 9-17 (Teens Club) years old. MAIN DUTIES AND RESPONSIBILITIES Ensuring the safety and supervision of all children participating in our activity programme. Follow and implement all AROYA Cruise Saudi ship Policies and Procedures as outlined in the Company/Ships Manual. Adhere to all Safeguarding policies and procedures and report any concerns immediately. Lead, host and develop on our activities that are outlined in the Activity Programme. Meeting and where possible exceeding our guest expectations. Learn and deliver our additional family Activities, helping to achieve onboard revenue targets. Complete guest embark and debark duties as directed by the Kids & Teens Manager Ensuring that the Kids and Teens areas are kept safe and hygienic, that the areas are cleaned & organised as per standards established at the end of each shift. Be a good positive role model and ensure a safe cruise experience for young guests. Communicate with parents/Guardians in a positive and professional manner. Assist in the planning, implementation and development of our kids and teens activity programme offering. ADDITIONAL RESPONSIBILITES: Partake in inspections, trainings and meetings as required by Head of Department Abiding by rules and regulations set by AROYA Cruise Saudi and/or ship’s command and attend all training programs as specified by SCL (including all inspections, safety drills & training exercises, Environmental Training and Corporate Training Programmes). Participate in embarkation and emergency procedures Ensure that delivery standards are upheld, and SOPs followed for all activities Demonstrate the Aroya Values. Provide ‘Remarkably Arabian’ Experiences every day for Guests and Colleagues AROYA BEHAVIOURS: We help to create and maintain the strong Aroya culture of ‘Remarkably Arabian’ For guests seeking ease and excitement, we redefine Arabian holidays by creating premium cruise experiences over sea and ashore that make joyful memories worth sharing. We believe that our greatest assets are our people, those who serve and those whom we serve We lead by example by always following Company safety rules and procedures and taking care of the Health and Safety of ourselves, colleagues and our guests We are encouraged to report all accidents, ‘near miss’ incidents and work-related ill health conditions to our manager We use work equipment, personal protective equipment, chemicals, and safety devices efficiently and correctly We take an active part in the operational and departmental training we receive and suggest ways of reducing risks We engage with our guests and seek advice when unsure of how to ‘do the right thing’ AROYA VALUES: ENRICHING– Educational Activities; Educational activities rooted in the diverse cultures and geographies corresponding to different locations along the Red Sea coast, INSPIRING – Transformational; Activities that kids don’t ordinarily experience such as voyage-based workshops GENEROUS- Safe and Welcoming; Honouring the all-inclusive experience with a wide range of activities and experiences on offer. Creating a sense of value for families who are looking to maximize their vacation experience. RESPECTFUL- Inclusive Experience; Create a space that is appropriate for different ages, abilities and cultural backgrounds. All spaces for children will be designed with safety in mind, ensuring that kids will be hosted in surroundings that inspire discovery while maintaining security. SKILLS REQUIRED: Full & relevant level 3 diploma in childcare & education or a degree in an educational field or PGCE with QTS (or equivalent) International equivalent to degree or level 3 Diploma 1+ year practical experience working with kids/teens after achieving your relevant childcare qualification Safeguarding knowledge Clear DBS/Police check national and international Proven people skills along with conflict resolution, counselling, mediating and motivational skills. All certificates as required by the STCW code for this position. Good command of the English Language, knowledge of the Arabic language is beneficial. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.” The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. I have received a copy of the attached job description. I have read this job description (or had it read to me), and I understand all my job duties and responsibilities. I further understand that my duties may change on a temporary or regular basis according to the needs of the Company without it being specifically included in the job description. I will be notified of these changes in writing and have the opportunity to ask any questions with my immediate supervisor or HR team ashore. 31/12/2026