Задачи:
— Проектировать и развивать внутреннее AI-ядро: агенты, skills, tool use, routing, orchestration.
— Строить и улучшать RAG-сценарии: retrieval, chunking, embeddings, reranking, доступ к знаниям.
— Делать reusable-компоненты и шаблоны для аналитиков: skills, коннекторы, пайплайны, reference flows.
— Интегрировать AI-платформу с внутренними системами, базами данных, API и корпоративными источниками знаний.
— Настраивать observability, tracing, evaluation и контроль качества AI-пайплайнов.
— Оптимизировать качество, latency, стоимость и устойчивость пайплайнов.
Требования:
— Практический опыт построения production RAG / agent / workflow-систем.
— Опыт создания внутренних инструментов или платформ, которыми реально пользовались аналитики или бизнес-команды.
— Умение работать на стыке engineering и enablement: собрать решение и сделать его понятным для пользователей.
— Опыт интеграции AI-пайплайнов с корпоративными источниками данных, API и внутренними системами.
— Умение разбирать сложные пользовательские сценарии и упаковывать их в reusable-механики платформы.
Технический стек:
• Python, SQL, FastAPI, API integrations, async, service-oriented development.
• LangGraph, LlamaIndex, Haystack, Semantic Kernel.
• Qdrant, pgvector, Weaviate, Milvus, OpenSearch, Elasticsearch.
• Embeddings, hybrid search, metadata filtering, reranking.
• Airflow, Prefect, Dagster, Temporal.
• Langfuse, Phoenix, OpenTelemetry (или собственные подходы к tracing / observability / eval).
• Docker, Linux, Kubernetes, CI/CD.
Условия:
— Ставка: обсуждается отдельно.
— Готовность к редким командировкам в Ереван.
— Работа в топовом финтех-направлении над уникальным AI-продуктом.
Location: EMEA - Remote, UNITED STATES - Remote
Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role.
Money is moving onto the internet, and the shift has a name:
Open Money.
This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day.
About MetaMask
MetaMask is building a future where users can unlock the full product stack through a single, seamless identity experience, enabling access to all features with trust, safety, and minimal friction.
Today, identity verification is fragmented across several product and onboarding experiences. Users are repeatedly asked to verify themselves across different services, creating unnecessary friction, inconsistent outcomes, and degraded trust.
Universal KYC (UKYC) is a new initiative to solve this problem by creating a
single, reusable identity layer
across MetaMask. At the centre of this is
MetaMask Passport
, a product designed to enable users to verify once and unlock multiple experiences across the MetaMask ecosystem.
This role sits at the intersection of
platform and product experience
. You will define the primitives, standards, and user journeys that make identity verification seamless, privacy-conscious, and globally compliant.
What you’ll do
You will own the vision and roadmap for Universal KYC and MetaMask Passport, defining how a reusable identity layer unlocks the broader MetaMask product stack. You will build the underlying identity platform, creating scalable verification primitives and standards that can be adopted across products. In parallel, you will design a seamless, low-friction KYC experience that reduces time-to-first-transaction while maintaining compliance integrity. You will drive adoption across MetaMask by partnering closely with internal teams to integrate a consistent identity layer, while balancing privacy, trust, and global regulatory requirements. Throughout, you will lead execution end-to-end, aligning cross-functional teams and delivering measurable outcomes.
What we are looking for:
Proven experience building or scaling
identity verification (IDV), KYC, or onboarding products
Strong background in
fintech
, ideally with exposure to
Web3
Hands-on experience working with
identity verification providers (IDV vendors)
such as Sumsub, Veriff, Onfido, Persona, or Stripe Identity
Familiarity with
compliance workflows
, including KYC, KYB, and customer due diligence (CDD) processes
Track record of delivering
platform products adopted across multiple teams
Ability to operate across both
technical systems and user experience
What Success looks like:
Increased KYC completion rates and reduced onboarding friction
Reduced time-to-first-transaction across KYC-gated flows
Increased reuse of verified identity across products
Improved transaction success rate through consistent verification outcomes
Strong user trust with minimal friction and compliant execution
Attributes that will make you stand out
First-principles thinker with strong product judgment
Deep user empathy with a focus on reducing friction and cognitive load
Strong understanding of trust, privacy, and compliance trade-offs
Clear, structured communicator who drives alignment and momentum
High ownership and ability to operate in ambiguity
Why This Role Matters
Universal KYC is a foundational unlock for MetaMask, enabling users to move from fragmented, repetitive identity verification to a seamless, reusable experience across the entire product stack. It establishes a scalable, privacy-conscious identity layer that strengthens user trust while meeting global compliance requirements. This is a high-leverage role at the intersection of access, trust, and growth, critical to unlocking the next phase of MetaMask’s evolution.
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role
.
The salary range listed for this role applies to US-based candidates only. Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range.
US pay range (not including bonus, equity or other benefits)
$130,000
—
$187,000 USD
In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.
MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page.
MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI.
It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.
seniorПротиворечивые условия: Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role; Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range; EMEA - Remote, UNITED STATES - Remote
Location: Kyiv
Workplace: onsite
Ajax Systems, an international tech company and the largest manufacturer of security systems in Europe.
We are looking for a DevOps Team Lead to join our Platform Team and help us scale, secure, and improve our cloud infrastructure. This role combines hands-on technical ownership with team leadership: you will guide DevOps engineers, define platform priorities, improve reliability, and collaborate closely with product and engineering teams.
The System Division develops the Ajax software ecosystem — including OS Malevich, the Video Management System, cloud infrastructure, and client applications. The team ensures the stable operation of all system components as a unified digital platform.
Requirements:
5+ years of experience in DevOps, Platform Engineering, SRE, or Cloud Engineering, including 2+ years in a lead or senior ownership role.
Strong hands-on experience with Kubernetes, preferably AWS EKS, including cluster operations, networking, autoscaling, workload reliability, and security best practices.Solid AWS experience: VPC, IAM, EC2, RDS, ElastiCache, Route 53, Lambda, Load Balancers, CloudFront/S3 etc.
Experience with Infrastructure as Code and configuration management tools, especially Terraform/Terragrunt.
Experience with GitOps-based delivery using Argo CD or Flux, and Helm/Kustomize for Kubernetes application management.
Strong Linux and TCP/IP networking knowledge, including troubleshooting production systems.
Experience with secrets management, access control, and credential rotation practices.
Strong observability background: metrics, logs, alerts, SLOs, incident investigation, and tools such as Datadog, Grafana, VictoriaMetrics, ELK, or Opsgenie.
Ability to lead technical discussions, explain trade-offs, set priorities, and drive decisions across engineering teams.Strong communication, ownership, task management, and mentoring skills.
Desirable:
Experience with advanced Kubernetes tooling: Karpenter, KEDA, Envoy, Istio/Linkerd or similar.
Experience with streaming platforms such as NATS or Kafka.
Operational experience with databases such as MongoDB, MySQL, PostgreSQL, or managed cloud database services.
Experience with compliance frameworks such as SOC 2.Background in FinOps, cloud cost optimization, and infrastructure efficiency improvements.
Experience with disaster recovery planning, backup strategies, incident response, or production fire drills.
Responsibilities:
Lead, mentor, and grow the DevOps/Platform team: set technical priorities, support hiring, provide feedback, and foster a culture of ownership and engineering excellence.
Own and evolve the Kubernetes platform: cluster architecture, deployment standards, autoscaling, reliability, security practices, and developer experience.
Improve CI/CD and GitOps workflows to make deployments safer, more repeatable, and easier for engineering teams.
Collaborate with engineering, product, security, and operations teams to align infrastructure improvements with business and product needs.
Identify and remove bottlenecks in the software delivery lifecycle, platform operations, and production support processes.
Strengthen platform security: access management, secrets management, network controls, compliance requirements, and secure-by-default practices.
Build and improve proactive observability: monitoring, alerting, dashboards, incident response processes, and post-incident improvements.
Drive cloud cost optimization initiatives and provide practical recommendations for more efficient infrastructure usage.
Participate in production support and on-call processes for critical incidents, while continuously improving reliability and reducing operational toil.
We offer:
The opportunity to suggest and implement your own ideas that directly influence the product and its mass production;
A place in a fast-growing company with a motivated and professional team;
Competitive salary;
Medical insurance;
Corporate English classes;
The opportunity to participate in Ajax’s internal beta-testing program for security systems;
Discounts from partner companies;
Discounts on Ajax products.
Ajax Systems is a Ukrainian success story that has grown into a global product. Ajax devices are trusted by more than 4.5 million end users and 330,000 PRO users in over 180 countries. The company provides comprehensive solutions to protect residential and commercial properties of all sizes. Today, Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and comfort and automation.
Location: Remote
About us
OpenZeppelin is the security standard onchain finance is built on. Founded in 2015, our mission is to accelerate the world's transition to an open financial system, built on open standards and secured by rigorous research.
Our open-source Contract Libraries have facilitated over $35 trillion in onchain value and are used by 10 of the top 10 tokenized money market funds and 9 of the top 10 stablecoins by market cap.
We combine AI-native security tooling with deep research and a decade of audit expertise to support leading institutions and crypto-native teams shaping the next generation of digital assets like DTCC, Fidelity, Coinbase, Uniswap, Aave, the Ethereum Foundation, and many more across the full secure development lifecycle.
Please note:
Always refer to OpenZeppelin's official job page for the most accurate information about our open roles, as we have seen multiple third party job sites posting inaccurate information.
The Secure Development team ❤️
OpenZeppelin is the security partner of choice for the most important protocols in Web3. Our Secure Development team sits at the intersection of building and breaking: we design, implement, and harden production-grade libraries and smart contracts for leading projects across EVM, Starknet, Stellar/Soroban, Arbitrum Stylus, Aptos, and beyond, often as an embedded extension of the client's engineering team.
We work the way the rest of the industry will five years from now. Every developer on the team is a fully AI-native engineer, supported by outstanding internal AI tooling built for every phase of secure development. Developers own their workstreams end-to-end — agents amplify their effectiveness, and peers, security researchers, and external auditors provide rigorous review on every piece of work that ships.
The Canton Network engagement
This role joins an active
24-month, multi-million-dollar commitment
to build the open-source DeFi foundations of the world's most institutional blockchain. You'll deliver production-ready Reference Implementations (privacy-preserving DEX, lending, cross-chain stablecoin settlement, confidential auction launchpad, and more), the OpenZeppelin Contracts Library for Daml that Canton developers will import, and Canton standards implementation.
Within this, you will:
Own features of the OpenZeppelin Contracts Library for Daml end to end, from design through audit: examples include a Timelock, access control, vaults, or token standard support.
Design and implement components of the year-1 Reference Implementations: privacy-preserving DEX, lending protocol, cross-chain stablecoin settlement, and confidential auction launchpad.
Implement and shepherd the OZ Daml versions of CIP-56, CIP-86, CIP-103, future CIPs. Coordinate with Digital Asset on spec evolution and with ChainSafe on middleware alignment.
Present and defend your designs in technical discussions with Digital Asset, the Canton Foundation, and other partners.
Work with OpenZeppelin's security researchers on threat models, audit preparation, and fixes for the components you own.
Use AI systems as core daily tools for research, design, implementation, testing, and security work. Build agents, skills, and workflows, and share what works with the team.
Contribute developer-experience and security feedback upstream into the Canton protocol, Splice, the Daml SDK, and the Splice Wallet Kernel.
Research privacy-preserving DeFi, multi-party authorization patterns, and Canton-specific primitives, and share what you learn with the team.
You have
Production Daml fluency.
You understand templates, choices, controllers/observers/signatories, multi-party authorization, sub-transaction views, and propose/accept patterns as first-class primitives. Running an SV, contributing to Splice internals, governance, or Canton Coin tokenomics.
Canton architecture depth.
You understand the network, not only the code: the Global Synchronizer and private synchronizers, what each party and synchronizer sees in a transaction, smart contract upgrades, and the token standards (CIP-56, CIP-112).
3+ years of smart contract development in production.
This includes hands-on work on Canton or another UTXO-based or privacy-preserving architecture (Cardano, Midnight, Zcash, Aleo, Mina, or similar). You can reason about Canton's privacy boundaries the way an EVM developer reasons about storage slots.
Production DeFi experience.
You have shipped DeFi primitives such as AMMs, vaults (ERC-4626 or equivalent), lending protocols, or cross-chain settlement, and you understand the security pitfalls of each. You know the standard EVM patterns (access control, token standards, lending pools, DEXs), because many Canton standards reuse them.
A security-first mindset.
This is non-negotiable. You build secure code by default, you think adversarially about every line you write, and you find vulnerabilities when you review Daml code. We look for a developer with a security mindset, not a security researcher. Published audits, threat models, or disclosures are a plus.
An AI-native workflow.
Claude Code, Cursor, or equivalent is your daily driver. You know agents, harnesses, and skills, not only autocomplete. You hold AI output to the same standard as a colleague's pull request, and you stay accountable for everything you ship.
Fluency in client-facing communication (English)
Autonomy and proactivity.
Nice to have
Cryptography or financial-engineering background.
Privacy-preserving DeFi rewards both.
Institutional finance and compliance design experience.
Credential gates, multi-party attestation, custody flows, capital-markets microstructure, RWA tokenization, settlement.
Experience running an SV
, contributing to Splice internals, governance, or Canton Coin tokenomics.
Cross-chain interoperability exposure.
Production work with at least one major cross-chain messaging protocol (Chainlink CCIP, LayerZero, Wormhole, Axelar, or similar).
Library / SDK API design taste.
You've built reusable, import-first developer libraries, not just applications. You have opinions on extensibility patterns (hooks, modular components, override points) and on what makes an audited primitive
pleasant
to consume.
Experience applying AI to security work.
You've already used AI as a serious instrument in security workflows: audit assistance, vulnerability research, fuzzing, invariant or spec analysis, static-analysis augmentation, or similar.
Hands-on experience with non-EVM ecosystems.
Starknet, Stellar/Soroban, Arbitrum Stylus, Aptos, Move-based chains.
Open-source contributions
to widely-used libraries in the smart-contract or AI-tooling space.
Logistics
Our interview process is designed to be fast (we target ~30 days from first call to offer) while still giving both sides a clear "yes." The full process consists of:
Recruiter interview (30-45 minutes)
Manager interview (60 minutes)
Team interview (45 minutes)
Leadership Interview (30 minutes)
Paid technical work trial
Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance.
Benefits
Meet your teammates at company gatherings around the world 😎
Enjoy the flexibility of fully remote work 🌎
Take the time you need with flexible time off 🏝
Grow your family with 8 weeks of paid leave for primary caregivers, 4 weeks for secondary caregivers, and a one-time $3,600 baby bonus 💙
Build your ideal home office with up to $500 in equipment support 🪑
Stay covered with medical insurance 🏥
Keep growing with learning and development opportunities 🧠
Get a monthly stipend for your preferred co-working space 💻
At
OpenZeppelin
, we are an equal opportunity employer and we value different perspectives. We are committed to building a diverse workforce. This includes but is not limited to gender, race, sexual orientation, religion, national origin and other characteristics that make each one of us unique. In this uniqueness, we find the most value. Come join us!
Use of AI as part of the recruiting process
As part of OpenZeppelin’s recruitment process, we may use automated tools, including artificial intelligence, to assist in reviewing applications and assessing candidate qualifications. These tools are used to support our People team by identifying relevant skills and experience, and are not used to make decisions solely by automated means. All hiring decisions involve human review. Any personal data provided as part of your application will be processed in accordance with OpenZeppelin’s
Data Privacy Notice
.
If you have questions about this recruitment process or would like to request human review of your application, please contact us at talent@openzeppelin.com.
Location: New York, USA; San Francisco Bay Area, USA; Los Angeles, USA
Workplace: Hybrid
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
ROLE OVERVIEW
Higgsfield AI is looking for a highly commercial, product-minded Senior Account Executive to help scale our product-led growth and enterprise expansion motion during a period of hypergrowth.
This role sits at the intersection of Product, Revenue, Customer Success, and Growth, helping convert product adoption into long-term commercial expansion across strategic accounts. You will work directly with customers already engaging with the platform to drive activation, increase product consumption, grow contract value, and identify new revenue opportunities.
We are specifically looking for someone who understands how modern PLG and usage-based software companies grow — especially within AI, GenAI, API, infrastructure, creator tooling, or credit-based product environments where expansion is driven by product usage, adoption, and customer outcomes.
The ideal candidate has experience working at a PLG-first company, a usage-based SaaS business, or a credit-based GenAI platform where revenue growth came from expanding existing customer relationships, increasing usage, and turning power users into enterprise accounts.
This is a highly cross-functional role that requires strong customer instincts, operational rigor, and comfort operating in a fast-moving startup environment.
KEY RESPONSIBILITIES
PRODUCT-LED REVENUE GROWTH
- Own commercial growth across strategic accounts, with a focus on increasing usage, expanding contracts, and growing long-term account value.
- Partner with customers already engaging with the platform to drive activation, retention, and expansion.
- Identify opportunities for increased product adoption across teams, workflows, and use cases.
- Structure pilots, proofs of concept, renewals, and expansion opportunities.
- Translate customer usage signals into actionable revenue opportunities.
CUSTOMER ENGAGEMENT & SOLUTIONS
- Lead customer discovery conversations to understand workflows, pain points, and business goals.
- Demo and iterate with customers directly in the product.
- Translate AI/GenAI capabilities into clear business value and ROI-driven outcomes.
- Act as a trusted advisor to customers across creative, marketing, growth, and operational teams.
GTM STRATEGY & SCALE
- Help refine Higgsfield’s enterprise GTM motion as the company scales.
- Partner cross-functionally with Product, Engineering, Marketing, and Leadership teams.
- Surface customer insights, product feedback, and market trends to improve adoption and expansion.
- Bring operational structure to account management, forecasting, and revenue tracking.
KNOWLEDGE, SKILLS, AND QUALIFICATIONS
- 8+ years of experience in GTM, account management, growth, customer success, enterprise sales, or solutions engineering roles.
- Strong track record of growing customer contracts within SaaS, PLG, usage-based, or AI-native companies.
- Experience at a PLG-first, API-first, or credit-based GenAI company strongly preferred.
- Experience managing expansion motions tied to product usage, credits, seats, or workflow adoption.
- Strong customer discovery, presentation, negotiation, and closing skills.
- Ability to communicate complex AI products to both technical and non-technical stakeholders.
- Highly operational and comfortable working cross-functionally in fast-paced startup environments.
- Strong analytical mindset with the ability to leverage usage data and customer insights to drive growth.
COMPENSATION & BENEFITS
Compensation & Benefits
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Base Salary: The anticipated salary range for this role is $125,000 - $220,000 depending on experience, skills, scope, and location.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is a fully remote role in NY or LA with occasional business travel to our San Francisco office required for team meetings, planning sessions, company events, and other in-person collaboration. If you are based in San Francisco, it is a hybrid role. Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone. While we work remotely, we value active communication, responsiveness, and close collaboration across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: Dubai, United Arab Emirates
Müller's Solutions is looking for an experienced ServiceNow Strategy Advisor to provide expert guidance on leveraging the ServiceNow platform to achieve business transformation and operational excellence. In this strategic role, you will collaborate with executive leadership and key stakeholders to develop and align ServiceNow initiatives with organizational goals and industry best practices.
You will analyze current processes, identify opportunities for automation and innovation, and craft actionable roadmaps for ServiceNow adoption and optimization. Your insights will help shape the future of digital workflows, enhancing service delivery across IT and enterprise functions.
Key Responsibilities:
Provide strategic advice on ServiceNow platform utilization, ensuring alignment with best practices, scalability, and service optimization.
Serve as a subject matter expert on ServiceNow capabilities including ITSM, ITOM/CMDB, HRSD/enterprise services, and CSM.
Collaborate with the Service Delivery Manager to support delivery decisions, prioritize risks, and align business demands with platform capabilities.
Engage stakeholders to translate business requirements into platform solutions, challenge feasibility when needed, and clarify deliverable functionalities.
Support governance and design consistency through design reviews, maintaining module consistency, and promoting reuse of existing capabilities.
Contribute to the platform roadmap by identifying enhancements, prioritizing initiatives, and recommending service delivery and user experience improvements.
Act as an escalation point for complex functional or platform decisions, cross-module design issues, and delivery challenges requiring platform-level input.
Requirements
Requirements:
8–12+ years of experience in ServiceNow or enterprise service platform environments
Strong understanding of ServiceNow platform capabilities, including ITSM, ITOM/CMDB, HRSD/enterprise services, and CSM
Ability to communicate effectively with technical and business stakeholders, provide practical platform guidance, and validate requirements credibly
Experience in complex, multi-module ServiceNow environments and structured delivery or governance models
Knowledge of ServiceNow design patterns, best practices, workflow-driven service delivery, and platform scalability and maintainability
Ability to support decision-making without taking delivery ownership and enhance delivery leadership
Benefits
1- Attractive Package.
2- Family Benefits.
3- Visa.
4-Air Tickets.
Location: Dubai, United Arab Emirates
Müller’s Solutions is seeking an experienced and results-driven
ServiceNow Service Delivery Manager
to oversee the delivery and performance of our ServiceNow solutions. In this role, you will be responsible for managing service delivery teams, ensuring alignment with business goals, and driving continuous improvement in ServiceNow platform operations.
Key Responsibilities:
Take full responsibility for the overall delivery of the ServiceNow platform services, encompassing:
Continuous operations and support, ensuring the platform is always available, reliable, and performing optimally to meet organizational needs.
Enhancements driven by the backlog, prioritizing and implementing improvements and new features that align with business objectives and user feedback.
Coordination of releases and deployments, managing schedules, resources, and communication to guarantee smooth transitions and minimal disruption.
Serve as the main escalation point and decision-maker for delivery-related issues, ensuring that:
Problems are resolved quickly through effective troubleshooting, root cause analysis, and engagement with relevant teams.
Risks are effectively controlled by proactively identifying potential issues and implementing mitigation strategies.
Delivery obligations are fulfilled in accordance with agreed timelines, quality standards, and contract requirements.
Collaborate closely with stakeholders to:
Comprehend and prioritize demands, balancing competing needs to deliver maximum value to the organization.
Question and verify requirements when necessary, ensuring clarity, feasibility, and alignment with strategic goals.
Guarantee alignment between business objectives and platform capabilities, facilitating seamless integration and optimal use of ServiceNow features.
Provide strong leadership to the delivery teams, which include:
Technical consultants and developers, guiding them to apply best practices, innovate, and maintain high code quality.
Business analysts, supporting requirement gathering, documentation, and communication between business and technical teams.
QA and support personnel, ensuring thorough testing, issue identification, and responsive support services.
Lead delivery governance and uphold standards, ensuring:
Consistent development practices that adhere to organizational policies and industry standards.
Controlled release processes that minimize risk, ensure quality, and provide clear documentation.
Alignment to platform design and reuse principles, promoting efficient, maintainable, and scalable solutions.
Ensure quality and accountability across delivery, including:
Reviewing progress against commitments, conducting regular status meetings and reporting to stakeholders.
Monitoring delivery KPIs and SLAs, analyzing performance data to identify trends and areas for improvement.
Supporting issue resolution and performance improvement initiatives to enhance service quality and customer satisfaction.
Act as a trusted point of contact for stakeholders, capable of:
Representing technical and functional decisions clearly and effectively, bridging communication between business and IT teams.
Managing expectations and resolving conflicts diplomatically to maintain positive relationships and project momentum.
Standing behind delivery teams with confidence, advocating for resources, and providing guidance to overcome challenges.
Support continuous improvement of service delivery, including:
Identifying inefficiencies and bottlenecks through regular process reviews and feedback collection.
Driving optimisation of processes and workflows to increase efficiency, reduce costs, and improve user experience.
Promoting effective use of ServiceNow capabilities by encouraging adoption of new features, best practices, and ongoing training.
Requirements
7 to 10+ years of experience in Service Delivery, with extensive knowledge of ServiceNow
platforms, including:
In-depth understanding of various ServiceNow modules and features such as:
ITSM
ITOM / CMDB
HRSD / enterprise services
CSM
Capable of:
Confidently engaging with both technical teams and business stakeholders
Critically evaluating requirements and assumptions when necessary
Converting high-level requirements into actionable delivery strategies
Demonstrated experience in managing:
Multiple ServiceNow delivery streams, including operations and enhancements
Backlog-driven development prioritization
Cross-functional teams
Strong knowledge of:
Service delivery models and governance frameworks
Management of SLAs and KPIs
Release and change management procedures
Ability to:
Assertively participate in stakeholder discussions and justify delivery decisions
Effectively support and represent delivery teams
Maintain control in complex or high-pressure situations
Preferred Qualifications:
ITIL Foundation or higher certification
ServiceNow Certified System Administrator or other relevant certifications
Experience working with Agile methodologies and project management tools
Familiarity with automation and workflow optimization within the ServiceNow platform
Benefits
1- Attractive Package.
2- Family Benefits.
3- Visa.
4-Air Tickets.
Location: Dubai, United Arab Emirates
Müller's Solutions is seeking a highly skilled
ServiceNow Senior Developer – IT Service Management (ITSM)
to join our innovative IT team. In this role, you will be instrumental in designing, developing, and implementing robust ServiceNow ITSM solutions that improve service delivery and operational efficiency for our clients.
Key Responsibilities:
Design, configure, and maintain key ServiceNow ITSM modules, such as:
Incident Management
Problem Management
Change Management
Request Management
Knowledge Management
Provide hands-on development throughout the platform, including:
Business Rules, Client Scripts, and UI Policies
Flow Designer and workflow automation
Form and catalog configurations
SLA and approval logic implementation
Manage and support day-to-day operations (BAU) by:
Investigating and resolving defects (L2/L3 support)
Enhancing existing ITSM processes and workflows
Continuously improving service delivery logic and user experience
Ensure that all solutions are developed in accordance with:
Platform standards
Reusable design patterns
Best practices for performance and scalability
Collaborate closely with the following stakeholders to convert requirements into functional, production-ready solutions:
Service owners
Operations teams
Demand and backlog teams
Support release and deployment processes by:
Managing update sets
Providing testing support and validation
Resolving issues that arise after deployment
Work alongside other module owners (such as ITOM, integrations, CSM, etc.) to maintain cross-platform consistency and ensure integration stability
Requirements
Requirements:
Over 7 years of experience in ServiceNow development, with a strong emphasis on ITSM.
Demonstrated hands-on expertise in building and supporting:
o Incident, Request, Change, and Problem management workflows.
o Service Catalog and request fulfillment processes.
Solid technical skills in:
o JavaScript and Glide API.
o Flow Designer and workflow automation.
o Business Rules, Client Scripts, and UI Policies.
Experience operating within a live production support environment (BAU), including:
o Managing enhancements, defect resolution, and operational changes.
o Coordinating work within release cycles and adhering to change governance.
Strong understanding of:
o SLA configuration.
o Approval workflows.
o Fundamental ServiceNow data model concepts.
Capability to independently manage delivery from requirements gathering through to deployment.
Experience working in Agile or hybrid project delivery settings.
Preferred / Additional Experience:
Experience in large-scale ServiceNow environments involving multiple modules and high user volumes.
Familiarity with:
o IntegrationHub and API-based integrations.
o ITOM and CMDB concepts, with cross-module understanding.
ServiceNow certifications including:
o CSA (mandatory or highly preferred).
o CIS-ITSM (preferred).
o CAD certification is an advantage.
Benefits
1- Attractive Package.
2- Family Benefits.
3- Visa.
4-Air Tickets.
Location: South Africa; Pakistan; Philippines; Poland; Romania; North Macedonia
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and AI.
Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Job Type:
Full-time
Location:
Remote
About the Company
Our client is a rapidly expanding European business operating in a highly data-centric environment. They are focused on leveraging analytics, technology, and operational efficiency to improve decision-making across commercial, financial, and operational functions. As part of their ongoing digital transformation, they are investing heavily in modern business intelligence infrastructure, advanced reporting capabilities, and enterprise-wide analytics solutions.
Job Summary
We are looking for a highly analytical and detail-oriented Business Intelligence Analyst to support strategic decision-making through advanced reporting, data modelling, and actionable insights. This role is ideal for someone who thrives in a fast-paced environment and enjoys transforming complex data into meaningful business recommendations.
You will play a key role in developing scalable reporting systems, maintaining enterprise data environments, and uncovering trends that drive operational and commercial performance. The ideal candidate brings strong expertise in Power BI, Microsoft Fabric, SQL, Dynamics 365 CRM, and ERP reporting, combined with excellent communication and stakeholder management skills.
Key Responsibilities
Business Intelligence & Reporting
Design, develop, and maintain Power BI dashboards and reporting solutions across sales, finance, operations, inventory, and customer performance metrics
Own the full reporting lifecycle, including requirements gathering, data modelling, deployment, testing, and ongoing optimization
Ensure reporting accuracy, consistency, scalability, and alignment with business KPIs
Manage report scheduling, refresh processes, access permissions, and version control
Continuously improve reporting capabilities to support evolving business needs
Data Engineering & Analytics Infrastructure
Build and maintain scalable data solutions using Microsoft Fabric, including Lakehouses, Dataflows, Data Pipelines, and Warehouses
Create optimized semantic models and datasets that enable self-service analytics across teams
Support data governance, quality assurance, and data consistency initiatives
Collaborate with technical and operational teams to improve integrations and reporting architecture
CRM & ERP Data Analysis
Analyze Microsoft Dynamics 365 CRM data to provide insights into sales pipelines, customer engagement, and account performance
Develop reporting and insights from ERP systems covering purchasing, pricing, inventory, and operational performance
Help unify CRM and ERP reporting into a centralized and accurate business intelligence environment
Strategic Insights & Forecasting
Identify business trends, anomalies, risks, and opportunities through proactive data analysis
Deliver recurring insight reports and presentations to leadership teams and stakeholders
Support forecasting, scenario modelling, and strategic planning initiatives
Provide actionable recommendations that support business growth and operational improvements
Stakeholder Collaboration
Partner closely with leadership, sales, finance, and operations teams across multiple European markets
Translate complex datasets into clear, executive-level insights and recommendations
Promote data literacy through documentation, reporting guidance, and stakeholder training
Requirements
3–5+ years of experience in Business Intelligence, Data Analytics, or a similar analytical role
Advanced experience with Power BI, including data modelling and Power BI Service administration
Hands-on experience with Microsoft Fabric, including Lakehouses, Dataflows, Warehouses, and Pipelines
Strong SQL skills and experience working with relational databases
Experience working with Microsoft Dynamics 365 CRM environments
Ability to translate complex analysis into commercially focused business insights
Excellent communication, stakeholder management, and presentation skills
Experience supporting multi-country or European business operations is highly preferred
Knowledge of Microsoft Purview or data governance frameworks
Experience with Azure Data Services such as Azure SQL, Synapse, or Azure Data Factory
Exposure to predictive analytics, forecasting models, or advanced analytics techniques
Background in manufacturing, wholesale, logistics, or distribution industries
Familiarity with Power Automate and workflow automation tools
Benefits
💰 Competitive salary package based on experience and technical expertise
🌍 Remote-first working environment with flexibility
📊 Work with cutting-edge Microsoft data technologies including Fabric and Power BI
🚀 Join a growing organization investing heavily in analytics transformation
📈 High visibility role with direct impact on strategic business decisions
🤝 Collaborate with senior leaders across European markets
🎯 Opportunity to shape reporting strategy and become a trusted business advisor
📚 Ongoing professional development and learning opportunities
Location: US, San Diego, CA
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We’re scaling from prototypes to manufacturing, and the process maturity needs to match. This role owns the secure manufacturing pipeline — the procedures, tooling, and controls that take a bare board in an untrusted CM facility and turn it into a cryptographically enrolled, OTA-ready device that our cloud fleet trusts. You’ll be the bridge between our secure boot/firmware teams and the cloud control plane, connecting them at the point of manufacture.
WHAT YOU'LL DO
- Design the secure manufacturing station — Architect the hardware, software, and network stack (HSM, key injection, AWS Private CA) for factory floor provisioning stations. Integrate the secure boot fuse/flashing flow from our secure boot/firmware team.
- Build the provisioning toolchain — Own the automation pipeline that takes a bare device through identity provisioning, enrollment, firmware flashing, calibration, and functional test.
- Bridge device and cloud identity Enroll every device into a registry with correct credentials for OTA, session heartbeating, and deployment tracking.
- Own the End-Of-Line (EOL) test framework — Work with globally distributed teams to define pass/fail criteria for devices leaving the line: sensor calibration, actuator checks, and initial OTA health check.
- Work with contract manufacturers —Translate security requirements into CM-executable procedures; threat-model the factory for key leakage, firmware tampering, and supply chain substitution.
- Maintain chain of custody — Link each physical serial number to its provisioned identity, calibration records, test results, and firmware version at manufacture.
- Collaborate across teams — Work daily with a globally distributed team of firmware, cloud, manufacturing, systems and operational team members.
WHAT WE'RE LOOKING FOR
- 10+ years of experience which includes manufacturing engineering, with a comparable depth of experience developing test tools and frameworks. Plus experience working with networking in a manufacturing environment, and time focused on secure device provisioning and/or secure manufacturing processes. Ideally 3 years at a Staff level or equivalent.
- PKI and device identity — Experience with X.509 certificate lifecycles, mTLS, device authentication and attestation, and managed CA services like AWS Private CA.
- AWS infrastructure — S3, IAM, ECS, KMS, CloudHSM and Secrets Manager for secure provisioning workflows.
- EOL test and calibration — Hands-on experience defining manufacturing test frameworks, experience with hardware test fixtures.
- Scripting and automation — Advanced skills in Python or Bash for developing production-grade provisioning toolchains.
- Advanced skills and understanding of Rust, Bazel, Systemd
- Embedded Linux systems — Experience with NVIDIA Jetson Orin/Thor platforms.
- Secure manufacturing design — Ability to design secure processes for untrusted or semi-trusted offshore CMs and air-gapped station design.
- Experience managing quality gates with contract manufacturers
- Hardware root of trust understanding — General understanding of secure boot chains, TPM/TrustZone, cryptographic key injection, certificate provisioning, and eFuse programming.
WHAT WE OFFER
- Comprehensive health coverage for US‑based employees, including fully paid medical, dental, and vision insurance, with virtual care and employee assistance resources.
- Meaningful time off to rest and recharge: 23 days of PTO (accrued), separate sick leave, and paid company holidays.
- 401(k) retirement plan with employer match.
- Equity included–we believe builders should share in what they build.
- Free daily catered lunch, snacks, and drinks in‑office.
- Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
- Freedom to influence the product and own key initiatives.
For this role in California, the expected base salary range is $260,000–$320,000 USD per year; your placement in that range depends on how your experience maps to our internal leveling.
Location: Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
*Open to hiring remote across the US and Canada — we also have offices in NYC, San Francisco, and Seattle
We are growing our commercial team and looking for growth-minded leaders who are passionate about the future of AI and content creation. As our first leader within Sales Development, you will build and scale our founding BDR organization.
This role is equal parts people leadership and systems building. You’ll directly manage and develop our early BDR team (currently two people) while building the infrastructure, processes, and outbound strategies that define the future of prospecting at Runway. We’re not looking to replicate traditional SDR playbooks — we want someone excited to rethink sales development through AI-powered workflows, automation, product signals, and highly personalized outreach, while helping shape how Runway wins in the enterprise market.
WHAT YOU’LL DO
- Lead, mentor, and grow Runway’s founding BDR team, creating a high-performance culture centered around curiosity, experimentation, and continuous improvement
- Build the systems, processes, and infrastructure that power a modern AI-first sales development organization
- Define how AI tooling, automation, and human creativity work together across outbound prospecting, research, personalization, and pipeline generation
- Turn product usage signals, API activity, and inbound demand into scalable enterprise opportunity generation workflows
- Develop highly targeted, vertical-specific outbound motions aligned to Runway’s evolving use cases and customer needs
- Continuously test and refine messaging, sequencing, workflows, and enablement programs to improve team effectiveness
- Partner closely with Sales, Marketing, Creative, and RevOps to shape ICP strategy, lead routing, and overall GTM execution
- Work alongside sales leadership to help define and scale Runway’s enterprise sales motion
WHAT YOU’LL NEED
- 5+ years of experience in sales, growth, or GTM leadership roles
- Experience managing and developing high-performing SDR/ BDR teams
- Strong systems-thinking mindset with experience building outbound processes and operational infrastructure from the ground up
- Deep interest in AI-native workflows and a strong point of view on how AI will reshape modern prospecting and sales development
- Experience operating in product-led, usage-based, or highly technical GTM environments
- Highly analytical and data-driven, with the ability to use insights to drive strategy and execution
- Comfortable operating in fast-moving, ambiguous environments and excited to experiment and iterate quickly
- Strong communicator and cross-functional collaborator with a builder mentality
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Remote - US
About the Job:
LaunchDarkly is seeking a skilled Full-Stack Engineer to join our Experimentation team! You’ll collaborate closely with a cross-functional team of backend, frontend, and full-stack engineers, along with product managers, data scientists, and designers, to help build an experimentation platform that balances power and accessibility. In this role, you’ll contribute to the design, development, and maintenance of scalable, performant services using Go and RESTful APIs, and user experiences built with React and TypeScript. You’ll have opportunities to take ownership of projects, grow your technical expertise, and help improve the quality and reliability of our systems. We’re focused on building a best-in-class experimentation platform that enables customers to run impactful, data-driven experiments with ease and confidence, and we’re actively growing the team to deliver on this vision.
We are committed to delivering a leading experimentation platform that empowers our customers to run tests and data-driven experiments seamlessly and at scale. We have a robust product roadmap, and we are actively expanding our teams to execute on it.
Responsibilities:
Contribute to the design, development, and maintenance of scalable and performant solutions for experimentation and data-driven products, with attention to usability and maintainability.
Collaborate with senior engineers on architectural decisions that impact system scalability and performance.
Lead limited scope features from definition to deployment
Help identify and troubleshoot performance issues and participate in efforts to optimize service reliability.
Work closely with product managers, engineers, data scientists, and designers to implement new features and iterate on existing functionality.
Participate in code reviews to support code quality and share constructive feedback with teammates.
Write clean, maintainable, and well-tested code that enhances the reusability and readability of team systems.
Contribute to the team’s efforts to improve observability, monitoring, and operational excellence.
Help investigate and resolve production issues, occasionally partnering with customer support or other teams as needed.
Collaborate across functions to align on priorities, surface blockers, and improve team workflows.
Learn from and support more senior engineers, and contribute to a culture of growth, inclusion, and continuous improvement.
Stay current with industry trends related to software development, experimentation, and backend technologies.
Demonstrate curiosity, creative thinking, and a proactive mindset in problem-solving.
Qualifications:
5+ years of hands-on experience building full stack web applications. Familiarity with Typescript, React, Node, and Go is preferred but not required.
Solid grasp of software engineering principles, design patterns, and coding best practices.
Exposure to building or maintaining scalable, production-grade systems.
Familiarity with observability practices and tools (e.g., logging, metrics, monitoring).
Experience working with cloud platforms (AWS, GCP, or Azure) is a plus.
Strong collaboration and communication skills with a team-oriented mindset.
Comfortable working in Agile development environments.
Experience with CI/CD practices and tools.
Passion for writing high-quality code and continuously improving engineering practices.
A self-motivated approach and willingness to take initiative.
Ability to thrive in a fast-paced, evolving environment.
Prior experience working with or contributing to distributed teams is a plus.
Pay:
Target pay ranges based on Geographic Zones* for Level 3:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $171,200 - $235,400**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago -
$154,100 - $211,860**
Zone 3:
All other US locations -
$
145,500 - $200,090
**
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Singapore Office; Singapore
Workplace: Hybrid
The Business Development & Partnerships team plays an important role in our go-to-market strategy by building and scaling the ecosystem that surrounds Chainalysis, from technology alliances to system integrators and resellers. The team is responsible for identifying and developing inorganic growth opportunities, unlocking new routes to market, and fostering a diverse partner ecosystem that amplifies our reach while making it easier for customers to buy and deploy Chainalysis.
The Channel Partnerships Manager, APAC will own the day-to-day management of channel partners across the region, with a focus on activating, enabling, and growing a defined set of channel partners. This role is focused on regional execution and will be responsible for helping partners and internal field teams work together more effectively to drive pipeline, revenue, and market coverage in APAC.
In this role, you’ll:
- Build strong working relationships with key partners in-region, including resellers, distributors, MSPs, and SI partners, and serve as the primary point of contact for partner engagement within the geo.
- Drive partner enablement so partners can effectively position Chainalysis, qualify opportunities, navigate sales plays, and work within our channel processes and requirements.
- Develop and execute joint plans with priority partners in APAC to increase partner-sourced pipeline, improve partner engagement, and expand partner contribution to regional growth.
- Work closely with regional sales leaders, AEs, RevOps, Marketing, and Partnerships to align partners to the right accounts, opportunities, and go-to-market motions in-region.
- Identify high-potential regional partners to prioritize, grow existing partner performance, and help recruit new partners where there is clear market opportunity or coverage need.
- Support internal field enablement in APAC so sellers understand when and how to engage partners, the relevant program guidelines, and how to work effectively with indirect routes to market.
- Run a consistent operating cadence with top partners, including business reviews, pipeline check-ins, account mapping, and escalation management where needed.
- Track partner activity and outcomes in partnership with RevOps and sales, including partner-sourced pipeline, training progress, and overall partner performance in the region.
- Coordinate closely with the broader Partnerships team to ensure regional execution is aligned to the overall program while remaining focused on in-market partner activation and revenue growth.
We’re looking for candidates who have:
- Proven experience managing channel, reseller, distributor, MSP, VAR, and SI relationships at a B2B technology company.
- Demonstrated ability to enable partners effectively, including training on value proposition, sales plays, qualification, and how to work opportunities with internal sales teams.
- Experience driving measurable business outcomes through partners, including partner-sourced pipeline
- Strong cross-functional collaboration skills, with experience working closely with sales, marketing, RevOps, and other internal stakeholders to execute partner plans.
- Strong commercial judgment and execution skills, including the ability to prioritize partners, manage competing opportunities, and navigate ambiguity in a fast-moving environment.
- Experience working in APAC or in a multi-country region with different market dynamics, sales motions, and partner maturity levels.
- Strong communication and stakeholder management skills, with the ability to build credibility internally and externally.
- Knowledge of the crypto and blockchain ecosystem, and the ability to ramp quickly on Chainalysis products, use cases, and customer needs in order to enable partners effectively.
- Background in crypto, financial services, public sector, fintech, cybersecurity, or risk/compliance software.
Nice to have experience:
- Experience with PRM tools, deal registration processes, account mapping, and partner performance tracking.
- Experience building channels in an environment where direct sales and indirect routes to market must coexist and be carefully governed.
- Comfort working across time zones and in a highly matrixed global organization.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Argentina; Mexico
Workplace: remote
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
Overview
The Senior Project Manager will be responsible for managing assigned accounts end-to-end, including project planning, execution, monitoring, delivery, and closure in line with Welocalize’s standard processes and tools. In addition, the Senior Project Manager will partner with the Operations Squad Lead to support large enterprise accounts.
This role will serve as the primary project-level contact for clients, building strong customer relationships while collaborating closely with Welocalize account directors and production teams to maximize delivery performance, client satisfaction, quality, and profitability.
The ideal candidate is a motivated and dependable professional with strong relationship-building skills across cross-functional teams. They should bring the adaptability, resilience, and energy needed to succeed in a fast-paced and evolving environment.
Main Duties
Lead and supervise global teams, including internal and external stakeholders, with responsibility for both direct and indirect reports.
Prepare, analyze, and implement project plans in alignment with Welocalize standards, including project initiation, workflow management, completion, status updates, invoice approvals, and client information maintenance.
Develop and manage detailed project schedules to ensure timely and efficient delivery.
Prepare project estimates and proposals for client review and approval.
Conduct risk assessments and implement strategic plans to minimize potential issues and ensure successful outcomes.
Oversee QA projects, including resource allocation, defect management, reporting, and overall quality performance.
Collaborate closely with cross-functional stakeholders to achieve project and client objectives.
Create and maintain process documentation as required.
Operate independently with moderate support, proactively identifying and escalating issues outside of scope in a timely manner.
Partner with production teams to drive continuous improvement in project delivery, efficiency, and profitability.
Build and maintain strong relationships with internal and external stakeholders, including colleagues across departments and vendors.
Develop trusted client relationships at the project level, achieving measurable success in customer satisfaction ratings.
Ensure clear, effective, and timely communication with all project stakeholders, including clients and production teams.
Maintain accuracy and timeliness of all financial systems data.
Prepare and deliver reporting, including weekly project status updates, budget-to-actual analysis, time management, and client/vendor-related issues.
Protect project profitability through effective margin management.
Plan, prepare, and lead quarterly business reviews with clients in face-to-face settings.
Requirements
Education Level: Master’s degree, or Bachelor’s degree with relevant industry experience in lieu of a Master’s degree.
Proven track record in Localization Project Management.
Experience working internationally or directly with global product development teams.
Experience within a technology-driven company or environment.
Demonstrated success managing large enterprise clients.
Proven ability to lead and deliver large-scale accounts and complex projects successfully.
Experience creating client-facing documentation, including Statements of Work (SOWs), proposals, process documentation, and post-project reviews.
Proven record of contributing to process improvements, operational initiatives, and new ideas.
Experience supporting new client sales cycles, including presentations, analysis, recommendations, and relationship development.
Strong experience managing financial budgets, reconciliations, and budget reporting.
Hands-on experience with CAT and TMS tools, ideally including Crowdin, Smartling, XTM, or Phrase.
Additional Skills
Job Reference: #LI-JC1
Location: Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Warsaw, Poland; Yerevan, Armenia
Do you care about how things work under the hood and don't shy away from complex, interconnected systems? Do you know how to independently investigate problems, build reliable test coverage, and guide others in maintaining a high bar for quality?
About JetBrains
We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.
What you’ll do
The Core team handles the foundational pieces of the IntelliJ Platform, including the editor, indexing, settings, and plugins. These systems are highly complex and used across all JetBrains IDEs, meaning your work directly impacts the daily workflows of millions of developers. You’ll take full ownership of the QA domain for this team, ensuring the stability of both established components and temporary cross-team projects. You’ll work closely with developers to investigate technical problems, coordinate testing efforts, and ensure we ship reliable, high-quality features.
Day to day, you will:
Develop and maintain UI, end-to-end, functional, and integration tests across Linux, Windows, and macOS.
Analyze test failures and track test coverage.
Test new functionality, focusing on complex scenarios, edge cases, and potential coverage gaps.
Improve test diagnostics, frameworks, and CI/CD pipelines to reduce flakiness and increase reliability.
Mentor a junior QA engineer by helping plan tasks, reviewing work, and answering technical questions.
Communicate risks, roadblocks, and investigation results clearly to the development team.
Own your QA domain end to end, proactively identifying priorities, planning your work, and driving quality initiatives.
What you’ll bring
A strong sense of ownership over the quality and stability of complex systems.
The ability to navigate incomplete requirements and find the information needed to move forward.
A practical approach to problem-solving, with a focus on resolving issues independently.
A collaborative mindset for working closely with developers and other cross-functional teams.
An eye for spotting risks, missing scenarios, and areas for process improvement.
A willingness to guide and support less-experienced engineers.
What you’ll need
An extensive background in software quality assurance and test automation.
Strong programming skills to develop, maintain, and debug UI tests.
Proficiency with testing frameworks like JUnit or TestNG.
The proven ability to investigate and troubleshoot failures across products, infrastructure, and environments.
Fluency in written and spoken English.
What success looks like
You’ve established a reliable, stable testing infrastructure for the Core team, significantly reducing test flakiness and improving diagnostic capabilities. You proactively identify quality risks before releases, keep developers unblocked, and ensure the junior engineers you mentor are confidently taking on more complex tasks.
Why join JetBrains?
Strong base salary. We offer competitive pay that reflects your skills and experience.
Flexible work location. Enjoy the freedom to work from home or from the office.
Remote work. Spend up to 30 days per year working remotely from abroad.
Extra time off. More days to relax, recharge, and do the things you love.
Medical insurance allowance. Enjoy peace of mind for you and your family
Learning and development opportunities. Access to conferences, courses, and language classes.
Relocation support. We help make your move as smooth and stress-free as possible.
Language classes. Pick up the local language or sharpen your English skills.
Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
Mental health support. To help you feel your best, we provide easy access to professional mental health services.
Sports benefit. Enjoy an on-site gym or sports club stipend.
Internal events. Join company-wide celebrations and team gatherings.
*Some benefits may vary depending on location.
#LI-DNI
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma is hiring for a Manager, Enterprise Sales to shape our sales strategy and collaborate with teams across the company. You aren’t the typical sales leader, and we aren’t the typical design tool company. At Figma we think creatively, lift constraints that block our imagination everyday and we expect you to do the same. With this role you’ll get in at the ground floor in a fast growing sales org. You’ll collaborate with our existing customer base and potential customers in driving meaningful relationships that make valuable contributions to the customer experience and revenue to our bottom line.
Figma is growing and moving fast. Our next team member will have an agile, dynamic mentality, be comfortable embracing change, a true team-player, and love working with our growing footprint of Fortune 1000 customers. You won’t be alone! Figma has an incredible team and you’ll work closely with other groups including Support, Design, Engineering, Product Marketing, Customer Success, and Community. As a Manager, Enterprise Sales, you will lead a team of Account Executives responsible for the engagement, expansion and retention of our rapidly growing customer base. You will report to the Director of Enterprise Sales.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Lead a team of motivated and diverse individuals to foster an environment of success
Participate in customer and prospect meetings
Assist in continual training and development, including mentorship, hiring and career growth
Help shape and further develop sales processes and initiatives
Interview, hire and train new team members as we scale the business and company
Deliver weekly forecast meetings and advise Account Executives on strategies to help exceed their goals
We'd love to hear from you if you have:
7+ years of SaaS sales experience, including 2+ years managing sales teams
Strong understanding of technical products, market dynamics, and competitive landscapes
Proven ability to thrive in fast-paced, constantly evolving environments
Exceptional coaching, communication, discovery, and presentation skills
Passion for driving customer success, building lasting relationships, and delivering consistent sales results
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$155,500
—
$230,500 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Tashkent, Uzbekistan
We are seeking a driven and highly organised
Operations Manager
to lead and streamline the operational activities of our real estate development projects. In this critical role, you will oversee the day-to-day business operations across the entire property development lifecycle - from land acquisition and pre-development to construction and final handover. You will act as the vital link between internal teams, external contractors, and local authorities, ensuring that our residential and commercial projects are delivered on time, within budget, and to the highest quality standards.
Key Responsibilities
Project Lifecycle Management: Oversee operational workflows for multiple real estate projects simultaneously, ensuring smooth transitions between pre-development, design, construction, and close-out phases.
Contractor & Vendor Coordination: Manage relationships with general contractors, architects, engineers, and suppliers. Oversee the bidding process, negotiate contracts, and ensure vendors meet performance and delivery standards.
Permitting & Compliance: Coordinate with local municipalities to secure necessary zoning approvals, building permits, and inspections. Ensure all site operations comply with local building codes, environmental regulations, and safety standards (OSHA/local equivalents).
Budgeting & Cost Control: Monitor project budgets, review construction draw requests, and track operational expenses. Identify cost-saving opportunities and mitigate financial risks associated with material delays or labor shortages.
Site Monitoring: Conduct regular site visits to evaluate construction progress, enforce quality control, and resolve on-site operational bottlenecks.
Cross-Functional Leadership: Collaborate closely with the Finance, Sales & Marketing, and Legal departments to ensure operational alignment with the company's broader financial and business objectives.
Reporting & Analytics: Generate weekly and monthly operational reports for the executive team, detailing project timelines, budget variances, and risk assessments.
Requirements
Education: Bachelor’s degree in Construction Management, Real Estate Development, Civil Engineering, Business Administration, or a related field.
Experience: 5+ years of operational or project management experience within the real estate development, commercial real estate, or construction industry.
Industry Knowledge: Deep understanding of the real estate development process, including entitlement, design phases, construction methods, and property management.
Financial Acumen: Strong ability to read and manage complex construction budgets, financial pro-formas, and cash flow schedules.
Technical Skills: Proficiency in real estate and construction management software and standard office suites.
Communication & Negotiation: Exceptional negotiation skills with a proven track record of managing difficult stakeholder conversations and closing favorable vendor contracts.
Problem-Solving: Ability to thrive in a high-pressure environment, anticipating site delays or supply chain issues and executing swift, effective solutions.
Benefits
Competitive base salary and performance-based project completion bonuses.
Vehicle allowance or reimbursement for site-travel expenses.
Opportunities to work on landmark real estate projects.
Professional development and continuous training opportunities.
Location: Los Angeles, United States
📍 Location: The Greater Los Angeles Metropolitan Area, CA (Onsite)
If you’re interested in learning more about this opportunity or beginning the interview process, feel free to connect directly via:
LinkedIn:
https://www.linkedin.com/in/ra...
Industrial Engineer – Effectors
An advanced aerospace and defense technology company is seeking an Industrial Engineer to help architect and scale next-generation production systems for high-volume autonomous and interceptor platforms.
This role is focused on factory design, production system architecture, capacity planning, and manufacturing scale-up. The ideal candidate has experience building production systems from the ground up and understands how to optimize manufacturing operations for throughput, cost, quality, and scalability.
This is a highly hands-on and high-ownership role where you’ll help shape manufacturing strategy from early prototype builds through sustained high-rate production.
Responsibilities
Factory & Production System Design
Design scalable factory layouts optimized for flow, throughput, takt time, and operational efficiency
Develop production cell concepts for manual, semi-automated, and automated assembly environments
Build value stream maps and future-state production workflows
Define workstation layouts, labor allocation models, and material flow strategies
Design inventory flow concepts including kitting, supermarkets, and point-of-use systems
Support production facility build-outs, line expansion planning, and manufacturing infrastructure development
Capacity Planning & Rate Scaling
Build detailed production rate and throughput models tied to manufacturing demand forecasts
Analyze:
Takt time
Cycle time
Throughput
Bottlenecks
Labor efficiency
Capacity constraints
Develop scaling strategies for pilot production, low-rate builds, and future high-volume manufacturing
Create multi-scenario production plans supporting rate ramps and supplier scaling
Identify manufacturing readiness risks and mitigation strategies
Production Optimization & Continuous Improvement
Implement lean manufacturing principles across production workflows
Drive line balancing, waste reduction, and flow optimization initiatives
Conduct time studies and labor productivity analysis
Support OEE tracking and production performance measurement systems
Analyze yield, throughput, cycle time, and rework metrics to improve operational efficiency
Help develop standardized work instructions and scalable manufacturing processes
Cross-Functional Manufacturing Support
Partner closely with manufacturing engineering, supply chain, facilities, quality, and operations teams
Participate in design-for-producibility reviews and manufacturing trade studies
Support make-versus-buy decisions and contract manufacturing evaluations
Assist with supplier industrialization and manufacturing readiness assessments
Provide hands-on support during prototype builds, production ramp events, and early manufacturing operations
Qualifications
Bachelor’s degree in Industrial Engineering, Manufacturing Engineering, Systems Engineering, or related technical discipline
5+ years of experience in factory design, production system optimization, manufacturing scale-up, or industrial engineering
Experience building or supporting high-rate manufacturing environments
Strong understanding of:
Lean manufacturing
Capacity planning
Value stream mapping
Takt time and cycle time analysis
OEE measurement
Line balancing
Throughput optimization
Experience supporting production ramp or greenfield manufacturing build-outs
Experience developing production rate models using Excel, Python, VBA, simulation tools, or similar platforms
Comfortable working in fast-paced startup or development-stage manufacturing environments
U.S. citizenship required; ability to obtain and maintain a DoD security clearance required
Preferred Experience
Aerospace, defense, automotive, robotics, semiconductor, or other high-volume manufacturing industries
Production systems supporting complex electromechanical hardware
Factory simulation or digital manufacturing tools such as:
FlexSim
AnyLogic
Arena
Simulink
ERP, MES, or PLM integration experience
High-rate automated assembly or robotics manufacturing
Experience scaling manufacturing operations from prototype through production
Startup or greenfield factory build-out experience
Contract manufacturing and supplier industrialization exposure
What Makes This Opportunity Unique
This role offers the opportunity to help build a manufacturing operation from the ground up inside a rapidly growing aerospace and defense environment.
The team is looking for engineers who understand not only how to optimize existing factories, but how to architect scalable production systems from scratch — balancing cost, throughput, automation, and manufacturability for future high-rate production.
You’ll work closely with both engineering and operations leadership while helping define the long-term production strategy for next-generation hardware platforms.
Additional Information
Competitive compensation and equity package
Comprehensive healthcare coverage
401(k) matching
PTO flexibility
Relocation assistance may be available
Full-time onsite collaboration environment
U.S. citizenship required due to security and export control requirements
📍 Location: The Greater Los Angeles Metropolitan Area, CA (Onsite)
To learn more or express interest, connect directly via:
LinkedIn:
https://www.linkedin.com/in/ra...
Salary: $110,000 – $160,000 / year
ОфисleadKyiv
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ГибридseniorNew York, USA; San Francisco Bay Area, USA; Los Angeles, USA; Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone
Dubai, United Arab Emirates
seniorDubai, United Arab Emirates
УдалённоSouth Africa; Pakistan; Philippines; Poland; Romania; North Macedonia
ОфисseniorГеография найма не уточнена
УдалённоСША; Lastly, the provided range is the expected salary for candidates in the U.S
УдалённоRemote - US
ГибридSingapore Office; Singapore; Comfort working across time zones and in a highly matrixed global organization
