Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Diep N, VP, Finance at
Customer.io
, and I'm looking for a Global Controller to take the close, the books, and our control environment and make them theirs.
We're a global, remote-first, private company built on subscription and usage-based revenue, and as we grow we need a controller who can lead the team already in place and sharpen the fundamentals. You'll lead a team of ~7, growing, across revenue accounting, close, AP/AR, payroll, and treasury, and partner closely with me and, given our CFO's broad remit, with stakeholders across Sales, Legal, IT, HR, and Engineering.
What you'll do
Lead monthly and quarterly close, GL, AP/AR, payroll, and account reconciliations, delivering accurate, timely US GAAP financials. Close currently runs ~10 business days; get us to 6-8 days within your first 12 months, with fewer post-close adjustments and aged reconciliations.
Own revenue accounting and serve as our technical accounting authority on subscription and usage-based revenue recognition (ASC 606), including the ARR-to-GAAP bridge: reconciling ARR, billings, deferred revenue, contract assets, and usage true-ups to reported revenue, and explaining the delta to leadership and the board in plain terms.
Author technical accounting position memos on contract modifications, SSP allocation, variable consideration, and capitalized contract costs, the work that makes "technical accounting authority" real.
Own equity compensation accounting (ASC 718): grant accuracy, 409A timing, expense, modifications, and cap-table integrity, in partnership with stock plan administration.
Manage and grow a team of ~7, with room to scale, building trust quickly and developing the leads beneath you.
Build a control framework suited to a global, remote-first, private company with subscription and usage-based revenue, keeping the books audit-ready.
Own our accounting systems roadmap and drive automation across close and reporting.
Own select treasury operations, including cash management and banking relationships, and partner on FX exposure monitoring given our multi-currency footprint.
Run our external audit relationship and coordinate with external tax partners on compliance, provisions, and filings.
Manage the realities of a distributed, remote-first global team: statutory accounting coordination, payroll and contractor controls, entity reporting, and working with Legal, HR, and Tax on international compliance.
What we're looking for
10+ years of progressive accounting experience, including leading a team through managers or leads.
A Big 4 (or equivalent top-tier public accounting) foundation.
Deep US GAAP mastery, particular strength in subscription and usage-based revenue recognition (ASC 606).
A concrete, personally-owned automation or AI deployment in accounting with a measurable result, eliminating a manual reconciliation, reducing close time, or lowering error rate, that you can speak to in detail.
Experience scaling an accounting function that was already running, not building one from zero.
A proven track record with external audits and keeping books audit-ready.
Strong leadership and communication skills, with credibility partnering with senior, cross-functional stakeholders.
Nice to have: internal controls or SOX-readiness experience; remote-first/globally distributed company experience; M&A or deal accounting exposure; CPA license, active or inactive.
Compensation & Benefits
We believe in transparency. Starting salary for this role ranges from $250k to $280k USD (or equivalent in local currency), structured by geographic zone and depending on experience. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute recruiter screen
45-minute hiring manager screen
Two 30-minute cross-functional chats: one with a Legal partner, one with a People partner
60-minute case review call
30-minute bar raiser call with our CFO
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: Woodstock
The Freedom to Focus on Clinical Care (We Handle the Rest)
Are you a BCBA tired of burnout, impossible caseloads, and drowning in administrative red tape? At Tellos, we believe that to provide the best clinical outcomes for children, providers need autonomy, support, and a healthy work-life balance.
We are looking for Independent Contractor (1099) BCBAs located in Woodstock, Georgia who want to take control of their career.
How It Works
Think of this as "plug-and-play" independence. You act as the clinical leader, determining the best course of treatment for your clients. We act as your backend operations team.
You Focus On:
- Clinical decisions and quality of care.
- Determining your own schedule.
- Deciding if a case requires in-person support or if telehealth is clinically appropriate.
- Taking on as many (or as few) clients as fits your lifestyle.
We Handle:
- RBT Staffing: We handle the sourcing, vetting, payroll, and retention perks; you make the final decision on who joins your team to ensure the right clinical fit.
- The Paperwork: We handle credentialing, authorizations, billing, and claims submissions.
- Client Acquisition: We manage the referral pipeline and intake process, connecting you directly with families seeking services so you don’t have to worry about marketing or outreach.
Key Responsibilities
- Lead Clinically: Conduct robust functional behavior assessments (FBAs) and skill-based assessments to design individualized, evidence-based treatment plans that target meaningful outcomes.
- Drive Treatment Fidelity: Provide competency-based supervision and mentorship to RBTs, ensuring protocols are implemented with high fidelity and clinical rigor.
- Data-Based Decision Making: Utilize visual data analysis to monitor client progress, modifying instructional protocols and behavior intervention plans (BIPs) in real-time to ensure continuous growth.
- Documentation & Medical Necessity: Collaborate with the Tellos admin team to ensure all clinical documentation clearly demonstrates medical necessity, meeting payer standards without compromising clinical depth.
- Facilitate Caregiver Partnership: Partner with families through consistent collaboration and parent coaching to ensure skills generalize to the home environment, driving sustainable, long-term outcomes.
- Ethical Practice: Uphold the highest standards of professional practice and client dignity in accordance with the BACB Ethics Code for Behavior Analysts.
Why Partner with Tellos?
- Total Caseload Control: You decide your volume. Whether you want a full-time caseload or just a few clients to supplement your income, you are in the driver's seat.
- Telehealth Flexibility: We support a telehealth model where clinically appropriate, giving you the ability to work from home as you see fit.
- No Admin Burnout: Being independent doesn’t mean you have to handle insurance on your own. We have a dedicated team to handle the billing, denials, and authorization processes.
- Recruitment Support: We manage the sourcing and first-round interviews so you don’t have to sift through resumes. We present you with vetted candidates for your final approval and provide the backend support systems you need to build a stable team that sticks with you.
Qualifications
- Active Board Certified Behavior Analyst (BCBA) certification.
- Master’s Degree in Applied Behavior Analysis, Psychology, or related field.
- Strong desire for autonomy and the discipline to manage an independent schedule.
- A belief in partnership with your care team
- Comfortable using technology for telehealth supervision and digital data collection.
Ready to define your own practice?
Step 1: Chat with us about your clinical philosophy and income goals.
Step 2: We handle the credentialing and setup to get you ready.
Step 3: We match you with clients and RBTs based on your preferences.
Step 4: You start working on your own terms.
Apply today to reclaim your time and your passion for ABA.
We believe in hiring people, not resumes. If you’re excited by Tellos’s mission but unsure if you meet every requirement, we still encourage you to apply, we’d love to learn what you’d bring to the team.
Location: Columbia
Workplace: OnSite
The Freedom to Focus on Clinical Care — We Handle the Rest
Are you a BCBA tired of burnout, impossible caseloads, and drowning in administrative red tape?
At Tellos, we believe that to provide the best clinical outcomes for children, providers need autonomy, support, and a healthy work-life balance.
We are looking for BCBAs located in or near Columbia, South Carolina who want to take control of their careers while focusing on what matters most: exceptional clinical care.
Work Setting: Onsite / In-person, with up to 25% telehealth flexibility when clinically appropriate and permitted by insurance.
How It Works
Think of this as “plug-and-play” independence. You act as the clinical leader, determining the best course of treatment for your clients. We act as your backend operations team.
You Focus On:
- Clinical decisions and quality of care
- Practicing within your scope
- Connecting with families and truly building a path toward graduation and independence
- Partnering with your staff to achieve the best outcomes
We Handle:
- RBT Staffing: We handle sourcing, vetting, payroll, and retention perks. You make the final decision on who joins your team to ensure the right clinical fit.
- The Paperwork: We handle credentialing, authorizations, billing, and claims submissions.
- Client Acquisition: We manage the referral pipeline and intake process, connecting you directly with families seeking services so you don’t have to worry about marketing or outreach to build your caseload.
Key Responsibilities
- Lead Clinically: Conduct robust functional behavior assessments (FBAs) and skill-based assessments to design individualized, evidence-based treatment plans that target meaningful outcomes.
- Drive Treatment Fidelity: Provide competency-based supervision and mentorship to RBTs, ensuring protocols are implemented with high fidelity and clinical rigor.
- Data-Driven Decision Making: Utilize visual data analysis to monitor client progress, modifying instructional protocols and behavior intervention plans (BIPs) in real time to ensure continuous growth.
- Documentation & Medical Necessity: Collaborate with the Tellos admin team to ensure all clinical documentation clearly demonstrates medical necessity, meeting payer standards without compromising clinical depth.
- Facilitate Caregiver Partnership: Partner with families through consistent collaboration and parent coaching to ensure skills generalize to the home environment, driving sustainable, long-term outcomes.
- Ethical Practice: Uphold the highest standards of professional practice and client dignity in accordance with the BACB Ethics Code for Behavior Analysts.
Why Partner with Tellos?
- Full Caseload Available: A full caseload is available for the right BCBA in the Columbia, SC area, allowing you to focus on clinical care rather than spending months building a caseload.
- Caseload Control: Work with clients who fit your scope of practice. We intentionally propose each case based on your clinical strengths so that you and your clients can thrive.
- Onsite Clinical Care with Telehealth Flexibility: This is primarily an onsite/in-person position in Columbia, SC, with up to 25% telehealth flexibility when clinically appropriate and permitted by insurance.
- No Admin Burnout: Being more independent doesn’t mean you have to handle insurance on your own. Our dedicated team handles billing, denials, and authorization processes.
- Recruitment Support: We manage sourcing and first-round interviews so you don’t have to sift through resumes. We present vetted candidates for your final approval and provide the backend support systems needed to build a stable team.
- We care! We are committed to building an environment where providers are supported, communication is open, and everyone works together to improve the experience for children, families, and one another!
Qualifications
- Active Board Certified Behavior Analyst (BCBA) certification
- Master’s Degree in Applied Behavior Analysis, Psychology, or a related field
- Residence in South Carolina required
- Ability to provide onsite/in-person services in the Columbia, SC area
- Strong desire for autonomy and the discipline to manage an independent schedule
- A belief in partnership with your care team
- Comfortable using technology for telehealth supervision and digital data collection
READY TO FOCUS ON CLINICAL CARE AGAIN?
If you're looking for a BCBA role where your clinical judgment is trusted, your time is respected, and you can spend more of your energy helping children and families, we'd love to meet you.
Apply today to reclaim your time and your passion for ABA.
We believe in hiring people, not resumes. If you’re excited by Tellos’s mission but unsure if you meet every requirement, we still encourage you to apply, we’d love to learn what you’d bring to the team.
Location: Remote
Workplace: Remote
🧠 ABOUT LEGION HEALTH
At Legion Health, we believe everyone deserves fast, affordable, and world-class health care, and we’re developing the AI infrastructure to deliver it ourselves at world scale.
Legion is building autonomous medical care, starting with psychiatry. Our AI-native care-delivery platform automates much of the administrative work required to deliver direct patient care, allowing our clinicians and patient-support teams to focus on the moments where human judgment and empathy matter most.
Our technical moat is hard to copy—we combine rich data, production AI, doctors in the loop, and end-to-end care operations to deliver measurably better care to a clinically complex patient population. This has helped us complete tens of thousands of visits in just two years while holding operations costs flat and achieving industry-leading patient NPS and retention.
While the last generation of healthcare startups made the existing system incrementally more efficient, Legion is rebuilding full-stack care delivery from first principles. Our vision is a 10X better patient experience that is higher quality, less expensive, and more scalable—and a 10X better clinician experience that frees providers to focus on what matters most: caring for patients.
Legion Health is backed by Y Combinator, leading venture capital firms, and founders from Function Health, Modern Health, Everly Health, Trusted Health, Clipboard Health, PatientPing, Sesame Care, Faire, EasyPost, and fuboTV.
Join us as we build the future of health care: faster, higher-quality, and more affordable, powered by clinicians, patient-support professionals, and AI working together.
📍 ROLE LOGISTICS
- Job Type: Contract
- Role Type: Patient Access / Patient Intake / Patient Experience Operations
- Ideal Experience Level: 2+ years
- Location: Fully Remote
- Work Hours: 8-hour shift between 6:00 AM and 10:00 PM Central Time
- US Visa Sponsorship: No
🚀 THE OPPORTUNITY
Legion is hiring a detail-oriented, healthcare-fluent Medical Virtual Assistant to support patients during the earliest and most important parts of their care journey.
You will help ensure that every prospective and newly booked patient is contacted quickly, welcomed warmly, prepared clearly, and routed correctly before their first visit. You will work across phone calls, patient messages, scheduling systems, intake documentation, insurance workflows, and internal coordination to prevent patients from becoming confused, delayed, or lost in the process.
This is not a traditional administrative-assistant role. You will be a frontline operator responsible for helping real patients navigate a complex healthcare experience. Patients may contact us when they are anxious, frustrated, missing documentation, experiencing scheduling problems, or unsure what to do next. You must be able to communicate calmly, clearly, accurately, and empathetically while keeping each patient moving toward care.
Excellent spoken and written English is essential. You will communicate directly with U.S.-based patients every day, document conversations for clinical and operations teams, and explain complicated logistical requirements in simple language without sounding robotic or dismissive.
We strongly prefer candidates with pharmacy, medical, nursing, behavioral-health, or other formal healthcare training outside the United States. This is a strictly non-clinical position: you will not diagnose patients, provide medical advice, recommend treatment, or practice under any medical or pharmacy license. Clinical fluency is valuable because it will help you understand patient needs, recognize sensitive issues, gather the right information, and escalate questions to the appropriate clinical team.
A meaningful part of the role may involve helping patients prepare for ADHD-related care. You should be comfortable learning detailed protocols, explaining documentation and release-of-information requirements, coordinating next steps, and helping patients feel prepared while remaining firmly within a non-clinical scope.
The right person is warm with patients, precise with documentation, reliable under pressure, and energized by the opportunity to improve the systems behind a rapidly growing mental-health practice.
✅ RESPONSIBILITIES AND DELIVERABLES
- Respond quickly to new leads and booked patients across phone, messaging, and internal systems.
- Provide every patient with a warm, professional welcome and a clear explanation of what to expect before their first appointment.
- Communicate with patients clearly, accurately, and empathetically in both spoken and written English.
- Explain scheduling, intake, paperwork, insurance, and appointment-preparation requirements in simple, patient-friendly language.
- Support appointment booking, rescheduling, intake completion, paperwork follow-up, and patient onboarding.
- Monitor patients with incomplete intake forms, missing documentation, scheduling conflicts, insurance questions, pharmacy-related questions, or other barriers to care.
- Manage patient-access workflows across self-service signups, referrals, Zocdoc leads, and other inbound channels.
- Support ADHD-related intake preparation, including documentation requirements, release-of-information steps, and appointment expectations.
- Help patients complete required logistical steps without providing clinical advice or making treatment recommendations.
- Identify prescription, refill, prior-authorization, medication, safety, and clinical questions and escalate them promptly to the appropriate team.
- Accurately document every material patient interaction so clinicians and teammates have complete, actionable context.
- Maintain clear follow-up queues and ensure outstanding patient needs do not fall through the cracks.
- Follow approved scripts, standard operating procedures, privacy requirements, and escalation protocols.
- Partner closely with clinical, operations, billing, and patient-experience teams to resolve access barriers.
- Maintain fast and consistent response times across assigned patient queues.
- Identify recurring patient questions, delays, and workflow failures and share actionable feedback with operations, product, and clinical teams.
- Help improve scripts, workflows, templates, and SOPs as Legion’s systems and care model evolve.
- Maintain a reliable, high-speed internet connection and a quiet, professional environment for patient calls.
- Protect patient privacy and handle sensitive information according to Legion’s policies and approved systems.
- Consistently aim to deliver the best possible experience for patients and families.
🏆 YOU’LL BE SUCCESSFUL IF YOU…
- Make patients feel welcomed, respected, and supported from their first interaction with Legion.
- Communicate clearly and confidently with patients by phone and in writing.
- Explain next steps simply without sounding robotic, confusing, rushed, or dismissive.
- Help more patients complete intake requirements and arrive prepared for their appointments.
- Follow up consistently so patients do not become stuck or disappear because of preventable operational barriers.
- Produce accurate, concise documentation that tells teammates exactly what happened and what needs to happen next.
- Remain calm and professional when patients are worried, frustrated, delayed, or confused.
- Recognize when a question is outside your scope and escalate it promptly to the correct clinical or operational owner.
- Manage a high volume of patient conversations without losing important details or missing follow-ups.
- Learn Legion’s care model, ADHD-related workflows, provider processes, scripts, and escalation paths quickly.
- Use SOPs consistently while identifying opportunities to make patient-access workflows faster and more reliable.
- Reduce avoidable manual work through strong organization, reusable documentation, and thoughtful process improvements.
- Earn the trust of patients, clinicians, and teammates through reliability, sound judgment, and excellent follow-through.
🧰 IDEAL BACKGROUND AND SKILLS
- 2+ years of experience in healthcare operations, patient support, pharmacy support, medical administration, telehealth, healthcare call centers, or a similar role.
- Exceptional spoken and written English communication skills.
- Clear, warm, confident, and professional communication on patient phone calls.
- Ability to explain detailed requirements in simple language while maintaining accuracy.
- Strong patient-facing judgment, empathy, patience, and professionalism.
- Excellent documentation skills and close attention to detail.
- Strong organization and the ability to manage multiple active patient conversations and follow-up tasks.
- Comfort working in a fast-paced startup where processes and responsibilities may evolve quickly.
- Experience using systems such as Slack, Dialpad, Healthie, CRMs, EHRs, scheduling platforms, or similar tools.
- Ability to work closely with clinical teams while respecting the boundaries of a non-clinical role.
- Curiosity, initiative, and a willingness to learn the details of Legion’s care model and patient-access workflows.
- Strong preference for candidates with formal healthcare education, training, or licensure outside the United States, including pharmacists, physicians, nurses, medical technologists, psychologists, or similar healthcare professionals.
- Pharmacy experience is especially valuable, including familiarity with prescriptions, refills, prior authorizations, controlled-substance workflows, and medication-related patient questions.
- Familiarity with behavioral health, psychiatry, ADHD care, telehealth, insurance, scheduling, referrals, or clinical documentation is strongly preferred.
- Experience supporting U.S.-based patients or working within U.S. healthcare processes is a plus.
- Availability to work consistently from 1:00 PM–9:30 PM Central Time.
- A reliable computer, high-speed internet connection, professional call environment, and dependable remote-work setup.
The most important qualifications are patient empathy, excellent communication, healthcare fluency, operational execution, accurate documentation, and reliable follow-through.
⚕️ NON-CLINICAL SCOPE
This is a non-clinical patient-operations role.
- You will not diagnose patients or assess medical conditions.
- You will not provide medical or medication advice.
- You will not recommend or make treatment decisions.
- You will not interpret symptoms, laboratory results, or clinical records for patients.
- You will not practice under a medical, nursing, pharmacy, or other healthcare license.
- You will route clinical, medication, safety, and treatment questions to the appropriate licensed team member.
Your responsibility is to support patient logistics, documentation, scheduling, coordination, and escalation so patients can receive timely, high-quality care from the appropriate clinical team.
💰 COMPENSATION & BENEFITS
- Hourly Compensation: $5–$15 per hour, depending on experience
- Work Hours: 8-hour shift between 6:00 AM and 10:00 PM Central Time
- Work Setup: Fully remote
- Impact: Help patients and families access mental-health care while contributing to a faster, more scalable healthcare system.
- Autonomy and Learning: Develop deep experience across patient access, intake, telehealth operations, behavioral-health workflows, and AI-enabled care delivery.
- Growth Opportunities: Take on increasing ownership across patient experience, access operations, workflow improvement, training, quality assurance, or team leadership as Legion scales.
🤝 EQUAL EMPLOYMENT OPPORTUNITY
Legion Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, contractors, and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law. We encourage applicants from all backgrounds to apply.
Location: United States
Company introduction:
Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care.
The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD.
We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. -
Compass Pathways
Job overview
:
The Therapeutic Sales Specialist (TSS) is a field-based, individual contributor role responsible for driving adoption and appropriate use of an innovative mental health therapy at certified treatment centers within a defined territory. This role will execute against the regional commercial strategy by developing strong partnerships with psychiatrists, healthcare providers, and integrated care systems, while ensuring alignment with regulatory, safety, and patient access frameworks.
The TSS will play a critical role in the launch of a novel therapeutic modality, engaging providers through a highly consultative, clinically driven approach. This individual will operate at the intersection of clinical education, account management, and patient access, helping to shape a new treatment ecosystem in mental health.
Location:
Field based in Santa Monica, CA - Thousand Oaks, CA - Santa Barbara, CA and able to travel up to 70%, dependent upon geography.
Reports to:
Regional Sales Director.
Roles and responsibilities
(
Include but are not limited to
):
Execute territory-level commercial strategy to support successful launch and uptake of the company’s innovative mental health therapy
Develop and maintain strategic relationships with psychiatrists, treatment centers, behavioral health systems, and other key stakeholders
Deliver scientifically accurate, compliant, and compelling product and disease-state education to healthcare providers
Identify appropriate patients and support healthcare providers in understanding patient selection and referral pathways
Collaborate with certified treatment sites to support onboarding, readiness, and optimization of treatment delivery workflows
Navigate site-of-care dynamics, including scheduling, patient flow, and operational considerations unique to the treatment model
Partner cross-functionally with Medical Affairs, Market Access, Patient Support, and Commercial Operations to ensure coordinated execution
Support patient access by understanding reimbursement pathways, assisting providers with access-related challenges, and connecting to relevant resources
Gather and communicate actionable field insights to inform brand strategy, patient journey optimization, and launch execution
Manage territory business planning, including account prioritization, call planning, and performance tracking
Demonstrate highly ethical, compliant, and patient-centric behaviors in all engagements
Contribute to a culture of collaboration, accountability, and continuous learning within the broader sales organization
Candidate Profile:
Bachelor’s degree required (advanced degree preferred)
5–8+ years of pharmaceutical or biotech sales experience, preferably in specialty or complex therapeutic areas
Experience in the below is preferred:
Psychiatry, CNS, or behavioral health markets
Medical and pharmacy benefit reimbursement
Buy-and-bill and site-of-care dynamics
Prior authorization and payer processes
Demonstrated success in launching novel therapies or operating in pre-launch environments
Experience working with specialty treatment centers, IDNs, academic medical centers, or complex site-of-care models preferred
Strong clinical acumen and ability to communicate complex scientific concepts in a clear and compelling way
Proven track record of building trust-based relationships with healthcare providers
Experience supporting therapies requiring site certification, specialized administration, or coordinated care delivery models is highly desirable
Highly collaborative, with the ability to work effectively across cross-functional teams
Strong business acumen, territory management, and organizational skills
Compensation Description (annually):
Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering.
Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
【Base salary per annum】:
$165,000
—
$195,000 USD
Benefits:
For an overview of our benefits package and compensation information, please visit "
Joins us - Our Benefits
".
These include f
lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health.
Equal opportunities:
Reasonable accommodation
We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.
UK applicants
We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.
US applicants
Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.
Sponsorship
:
Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.
Data Privacy:
All data is confidential and protected by all legal and data privacy requirements, please see our recruitment
Privacy Notice
to learn more about how we process personal data.
Location: London, England
About the Role
iCapital is looking to hire a Vice President to lead go-to-market for iCapital Passthrough, iCapital’s business for non-advised investors, across the United Kingdom and Europe. This is the first dedicated commercial hire for Passthrough in the region, and the remit is deliberately broader than its US equivalents: one person owning the full-cycle sales motion and the partner channel that feeds it.
The business serves general partners who onboard investors directly, outside of wealth management channels. The individual in this role will own that market in Europe end to end, sourcing and closing new fund manager customers while building out existing and creating new fund administrator, law firm, and technology partnerships that generate referrals into the platform.
iCapital is the leading international player in private markets technology and distribution, with an established presence and deep relationships across the UK and Europe. This role is the chance to build a new business line with that platform, brand, and network already in market rather than from a standing start.
The position reports jointly to the Managing Director, GP Onboarding Solution and to the Managing Director, International Asset Manager Solutions. The successful candidate will carry an individual revenue number while working closely with iCapital's existing international coverage teams.
Responsibilities
Own full-cycle new client revenue for Passthrough across the UK and Europe, from first touch through signature, for both self-sourced and partner-sourced opportunities.
Consistently meet or exceed an annual revenue quota of approximately $900,000 to $1,000,000 in year one, scaling as the market matures.
Own the top of the funnel and prospect directly into general partners across the region. There is no dedicated sales development support in Europe, so pipeline generation is part of this job rather than a stage handed over to you.
Build and activate the European partner channel across fund administrators, fund formation counsel, and technology and API partners, from sourcing and pitching through structuring, launch, and ongoing management, including converting existing inbound interest from current partners.
Act as Europe's Passthrough product expert, supporting iCapital's international asset manager coverage teams where their relationships intersect with the platform, while independently running your own book of business.
Become an expert on the European private funds landscape and articulate the value proposition credibly to COOs, CFOs, General Counsel, and Investor Relations leaders at fund managers.
Test and document what the European market will bear on pricing and packaging, structuring deals within agreed commercial guardrails.
Keep meticulous records of all activity in the CRM to ensure predictable and accurate forecasting.
Provide structured monthly feedback to the product team on European requirements, including GDPR, AIFMD, and local KYC and AML considerations.
Represent Passthrough at European industry events and conferences, drawing on central iCapital marketing support.
Travel regularly across the UK and Europe for client meetings, partner meetings, and industry events.
Qualifications
8+ years in full-cycle B2B sales, business development, or partnerships, with a demonstrated record of personally generating, running, and signing new business. This is not a relationship management or account coverage role, though you will be able to take advantage of iCapital’s deep relationships.
A track record of carrying and meeting an individual revenue quota.
Established relationships with general partners, fund administrators, and/or fund formation counsel in the UK and Europe.
Fluency in private markets, with the credibility to hold a substantive conversation with a fund COO, General Counsel, or Investor Relations lead about how capital is raised and investors are onboarded.
Comfort operating with ambiguity. This role has not existed before, and the playbook will be built instead of inherited.
Experience selling to or through channel partners is a strong plus.
Experience at an early-stage or high-growth company is a strong plus.
Experience on the allocator side, whether at an LP, fund of funds, investment consultancy, or placement agent, is valued for the industry fluency it brings, though it does not substitute for closing experience.
German or French language ability is useful but not required.
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Job Location: Singapore
What you will do as a Senior Customer Engineer
The Senior Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: 7+ years of experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
This role requires frequent travel to Vietnam and direct engagement with Vietnamese speaking clients. Fluency in Vietnamese is preferred.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Job Location: Singapore
What you will do as a Senior Customer Engineer
The Senior Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: 7+ years of experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
This role requires frequent travel to Indonesia and work directly with clients communicate in Bahasa Indonesia. Fluency in Bahasa Indonesia is preferred.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Job Title
Technical Accounting Analyst (Infrastructure)
Role Summary
As a Technical Accounting Analyst (Infrastructure), you will play a critical role in ensuring the financial integrity of our global infrastructure through robust financial compliance, colocation contract reviews, and SOX controls. Working with an experienced accounting team, you will partner closely with our Infrastructure, FP&A, and AP teams to provide technical accounting guidance and transform complex data into clear, actionable documentation. We are seeking a highly analytical and detail-oriented professional with 3+ years of accounting experience with a strong interest in optimizing or automating financial processes. If you are an agile problem-solver with a strong foundational knowledge of accounting standards looking to make an impact in a fast-growing business, we want to hear from you.
Role Responsibilities
Responsible for review of colocation service contracts and accurate reporting for month end close processes and SOX controls
Develop and maintain strong relationships with the internal Infrastructure Strategy team and Business Partners to understand business objectives, develop processes and provide accounting guidance and best practice recommendations to drive process improvements
Work closely with FP&A and tax teams to ensure compliance with U.S. GAAP and internal policies through effective communications and execution
Research and apply accounting guidance to new and ongoing business initiatives in order to ensure accurate reporting
Reach conclusions with an adequate level of rationale and documentation for review and then communicate and present the accounting conclusions to the team
Own key SOX controls as well as gathering necessary audit documentation for internal and external auditors
Understand how systems work to drive improvements and automation
Manage multiple tasks under tight deadlines with strong attention to detail and accuracy
Prepare and book monthly infrastructure accruals
Role Requirements
Must-Have Skills
3+ years of relevant accounting experience
Bachelor's degree in Accounting
Technical knowledge of U.S. GAAP or IFRS
Good working knowledge of Microsoft Excel
Attention to detail
Ability to manage multiple deliverables and work well under pressure
Experience in designing and implementing new processes
Nice-to-Have Skills
Experience working across multiple time zones
Experience accounting for infrastructure / data center activities
CPA/CA or equivalent qualification
Experience with ASC 842 or IFRS 16 accounting
Experience working in Oracle
Experience utilizing AI as part of process improvement and automation
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: St. Louis, United States
Keller Executive Search is recruiting on behalf of an automotive parts manufacturer seeking an experienced Vice President of Human Resources. This leader will shape the company’s people strategy, strengthen leadership capability, and oversee human resources across a multi-site manufacturing environment.
Key Responsibilities
Develop and implement human resources strategies supporting business growth.
Lead talent acquisition, succession planning, performance management, and leadership development.
Oversee compensation, benefits, employee relations, and workforce planning.
Strengthen engagement, retention, accountability, and organizational culture.
Advise senior leaders on employment matters and organizational decisions.
Maintain compliance with federal, state, and local employment requirements.
Partner with manufacturing leadership on workforce availability and labor relations.
Establish consistent HR policies, processes, systems, and performance measures.
Lead and develop the company’s human resources team.
Requirements
Bachelor’s degree in human resources, business administration, or a related field.
Master’s degree, SHRM-SCP, or SPHR preferred.
10+ years of progressive human resources experience.
5+ years in a senior HR leadership role.
Experience supporting manufacturing or automotive environments.
Knowledge of employee relations, compensation, benefits, and employment compliance.
Experience supporting multiple facilities or business units.
Strong executive communication and organizational leadership skills.
Benefits
Salary: $135,000 to $160,000 annually, plus performance incentive
Annual performance incentive of up to 12%
Medical, dental, and vision insurance
401(k) plan with 3% company match
18 days of paid time off
Paid parental and caregiver leave
Employee assistance and wellness programs
SHRM or HR certification reimbursement
Company-paid life insurance
10 paid company holidays
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at
www.kellerexecutivesearch.com
.
Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
Rhode Island: We do not request or require salary history from applicants.
Connecticut: We provide wage range information upon request or before discussing compensation.
New Jersey: We do not inquire about salary history unless voluntarily disclosed.
Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Location: London, United Kingdom
Due to continued international growth, Oikonomakis Law is expanding its London presence and seeking a highly qualified
Solicitor
to join our UK team. This role offers exposure to high-profile clients, complex matters, and the opportunity to take on key leadership and compliance positions within our London branch.
You will join a firm that values professionalism, collaboration, and continuous development. We foster a collegiate, positive culture where senior colleagues provide strong mentoring and meaningful career advancement opportunities. As part of a growing international network, you will regularly collaborate with colleagues across Europe, the Middle East, and Africa, gaining invaluable cross-border experience.
This is a diverse legal role involving advisory work, dispute resolution, drafting, negotiations, and regulatory oversight. The successful candidate will also assume core compliance and management positions within the London office:
COLP – Compliance Officer for Legal Practice
COFA – Compliance Officer for Finance and Administration
Manager & Head of Legal Practice (London Office)
This is an exceptional opportunity for an ambitious solicitor seeking both responsibility and international exposure.
Key Responsibilities
Provide comprehensive legal advice and representation across a wide range of matters.
Prepare, draft, and review legal documents, agreements, and reports.
Represent clients in negotiations, mediations, and court proceedings.
Work collaboratively with colleagues across our international offices to deliver effective solutions.
Maintain up-to-date knowledge of UK laws and regulations, ensuring full SRA compliance.
Oversee compliance processes and support the operational management of the London branch.
Build and maintain strong client relationships, upholding the firm’s high standards of service.
Requirements
We are seeking a solicitor with strong legal expertise and a proactive, client-focused approach. The ideal candidate will have:
Qualified UK Solicitor status
Minimum 5 years’ experience
in practice
Strong drafting, analytical, and communication skills
Excellent time management and the ability to balance multiple deadlines
A self-driven mindset with a high standard of professional integrity
Ability to work both independently and collaboratively
Commercial awareness and confidence in engaging with clients
For more senior candidates: leadership experience and the ability to foster a positive team environment
Fluent written and spoken English
Benefits
At Oikonomakis Law, we invest in the well-being and long-term success of our people. We offer:
Competitive salary package
Performance-based bonuses
Private medical insurance
Flexible working arrangements
(hybrid options available)
Generous annual leave entitlement
Professional development support
, including training programs and sponsored courses
Clear career progression pathway
within the London office and internationally
Opportunities for cross-border work
across our global offices
About Oikonomakis Law
When you join Oikonomakis Law, you become part of a global team of
100 professionals
across
14 offices in 11 countries
.
We serve a diverse and demanding international client base, delivering high-quality legal services across a broad range of practice areas. Our values—professional integrity, collaboration, and client service—guide everything we do.
We promote an inclusive and supportive work environment where every team member can grow, develop, and make a meaningful impact. Our international presence enables us to handle cross-border matters with precision, cultural awareness, and strategic depth.
Location: Lebanon; Philippines; Palestine, State of; Kazakhstan
KAIZEN Asset Management Services is a leading property management firm in Dubai, is seeking a detail-oriented and results-driven individual to join our team as an Excellence Officer. At Kaizen, we are committed to continuous improvement and delivering exceptional quality in everything we do.
Responsibilities
Respond promptly and professionally to customer inquiries and complaints via phone, and email.
Provide accurate information about our properties, amenities, and leasing options.
Assist customers in navigating our online platforms and resolving any technical issues they may encounter.
Coordinate with other departments to ensure timely resolution of customer issues and requests.
Maintain detailed and accurate records of customer interactions in our CRM system.
Gather and analyze customer feedback to identify areas for improvement and recommend appropriate actions.
Collaborate with the marketing team to develop and implement customer engagement initiatives.
Stay updated on industry trends, market conditions, and competitors to provide valuable insights to customers.
Conduct customer satisfaction surveys and utilize feedback to improve our service delivery.
Requirements
Bachelor's degree in Business Administration, Engineering, or a related field
Excellent analytical and problem-solving skills.
Attention to detail and ability to manage multiple projects simultaneously.
Excellent communication and interpersonal skills.
Proficiency in using quality management tools and software.
Strong organizational and project management skills.
Ability to work both independently and as part of a team.
Commitment to continuous improvement and excellence.
УдалённоLebanon; Philippines; Palestine, State of; Kazakhstan
Location: Dominican Republic; Philippines; Portugal; Argentina
About LBC Mortgage
LBC Mortgage is a growing mortgage brokerage focused on providing financing solutions across Conventional, FHA, Non-QM, DSCR, Hard Money, and other mortgage products. As we continue to grow, we are looking for an experienced
Operations Manager
to oversee day-to-day operations, improve internal processes, and ensure our teams work efficiently and effectively.
Position Overview
We are looking for a highly organized, proactive, and experienced
Operations Manager
with strong
U.S. business experience
. Experience in the
mortgage or financial services industry is highly preferred
.
The ideal candidate understands how U.S. companies operate, can manage multiple departments and workflows, and is comfortable building processes, setting KPIs, solving operational issues, and holding teams accountable.
This is a hands-on management position for someone who can both
strategize and execute
.
Key Responsibilities
Oversee and manage the company's day-to-day operations
Develop, implement, and improve operational processes and SOPs
Coordinate workflows between Sales, Processing, Underwriting, Marketing, and other departments
Monitor team performance, productivity, and operational KPIs
Identify inefficiencies and implement solutions to improve overall performance
Establish clear procedures, responsibilities, and accountability across departments
Manage and optimize internal systems, tools, and workflows
Work closely with company leadership on operational strategy and execution
Track key operational metrics and prepare regular reports for management
Identify bottlenecks and ensure issues are resolved quickly
Support department managers and team leads in achieving company goals
Help develop and implement new company initiatives and projects
Ensure company policies and procedures are followed consistently
Assist with hiring, onboarding, training, and performance management when needed
Improve communication and collaboration between departments
Help create a scalable operational structure to support company growth
Take ownership of operational problems and drive them to resolution
Requirements
3+ years of experience in Operations Management or a similar leadership role
Strong experience working in the U.S. business environment
Mortgage industry experience strongly preferred
Understanding of mortgage operations, loan origination, processing, or brokerage workflows is a major plus
Proven experience managing teams and cross-functional workflows
Strong organizational and problem-solving skills
Excellent communication and leadership abilities
Ability to manage multiple priorities and projects simultaneously
Strong analytical and decision-making skills
Experience creating and implementing SOPs and operational processes
Comfortable working with CRMs, business software, and technology
Strong attention to detail and follow-through
Ability to work independently and take ownership of responsibilities
Results-oriented mindset with a focus on efficiency and continuous improvement
Preferred Qualifications
Experience in a mortgage brokerage, lender, financial services company, or real estate-related business
Knowledge of U.S. mortgage processes and terminology
Experience working with Sales, Processing, Underwriting, and Closing teams
Experience with CRM and workflow management systems
Experience implementing automation and AI-powered business tools
Experience managing remote and on-site teams
Experience in a fast-growing company or startup environment
What We’re Looking For
We are looking for a
leader, not just an administrator
.
The right person will be able to look at the way the company operates, identify what can be improved, build better processes, and make sure those processes are actually followed.
You should be comfortable asking:
“How can we do this better, faster, and more efficiently?”
If you are an experienced operations professional who understands the U.S. business environment and want to play an important role in the growth of a rapidly developing mortgage company, we would love to hear from you.
Why Join LBC Mortgage?
Opportunity to play a key role in a growing U.S. mortgage company
Work directly with company leadership
Opportunity to build and improve operational systems from the ground up
Fast-paced and entrepreneurial environment
Significant opportunity for professional growth
Work with a team focused on technology, automation, and continuous improvement
Location: Tbilisi, Georgia; Batumi, Georgia; Minsk, Belarus; Kyiv, Ukraine; Warsaw, Poland; Almaty, Kazakhstan
About LBC Mortgage
LBC Mortgage is a growing mortgage brokerage focused on providing financing solutions across Conventional, FHA, Non-QM, DSCR, Hard Money, and other mortgage products. As we continue to grow, we are looking for an experienced
Operations Manager
to oversee day-to-day operations, improve internal processes, and ensure our teams work efficiently and effectively.
Position Overview
We are looking for a highly organized, proactive, and experienced
Operations Manager
with strong
U.S. business experience
. Experience in the
mortgage or financial services industry is highly preferred
.
The ideal candidate understands how U.S. companies operate, can manage multiple departments and workflows, and is comfortable building processes, setting KPIs, solving operational issues, and holding teams accountable.
This is a hands-on management position for someone who can both
strategize and execute
.
Key Responsibilities
Oversee and manage the company's day-to-day operations
Develop, implement, and improve operational processes and SOPs
Coordinate workflows between Sales, Processing, Underwriting, Marketing, and other departments
Monitor team performance, productivity, and operational KPIs
Identify inefficiencies and implement solutions to improve overall performance
Establish clear procedures, responsibilities, and accountability across departments
Manage and optimize internal systems, tools, and workflows
Work closely with company leadership on operational strategy and execution
Track key operational metrics and prepare regular reports for management
Identify bottlenecks and ensure issues are resolved quickly
Support department managers and team leads in achieving company goals
Help develop and implement new company initiatives and projects
Ensure company policies and procedures are followed consistently
Assist with hiring, onboarding, training, and performance management when needed
Improve communication and collaboration between departments
Help create a scalable operational structure to support company growth
Take ownership of operational problems and drive them to resolution
Requirements
3+ years of experience in Operations Management or a similar leadership role
Strong experience working in the U.S. business environment
Mortgage industry experience strongly preferred
Understanding of mortgage operations, loan origination, processing, or brokerage workflows is a major plus
Proven experience managing teams and cross-functional workflows
Strong organizational and problem-solving skills
Excellent communication and leadership abilities
Ability to manage multiple priorities and projects simultaneously
Strong analytical and decision-making skills
Experience creating and implementing SOPs and operational processes
Comfortable working with CRMs, business software, and technology
Strong attention to detail and follow-through
Ability to work independently and take ownership of responsibilities
Results-oriented mindset with a focus on efficiency and continuous improvement
Preferred Qualifications
Experience in a mortgage brokerage, lender, financial services company, or real estate-related business
Knowledge of U.S. mortgage processes and terminology
Experience working with Sales, Processing, Underwriting, and Closing teams
Experience with CRM and workflow management systems
Experience implementing automation and AI-powered business tools
Experience managing remote and on-site teams
Experience in a fast-growing company or startup environment
What We’re Looking For
We are looking for a
leader, not just an administrator
.
The right person will be able to look at the way the company operates, identify what can be improved, build better processes, and make sure those processes are actually followed.
You should be comfortable asking:
“How can we do this better, faster, and more efficiently?”
If you are an experienced operations professional who understands the U.S. business environment and want to play an important role in the growth of a rapidly developing mortgage company, we would love to hear from you.
Why Join LBC Mortgage?
Opportunity to play a key role in a growing U.S. mortgage company
Work directly with company leadership
Opportunity to build and improve operational systems from the ground up
Fast-paced and entrepreneurial environment
Significant opportunity for professional growth
Work with a team focused on technology, automation, and continuous improvement
Location: Warsaw, Poland
ABOUT THE ROLE
This is an exciting role which is an integral part of the UK, Ireland & Middle Marketing & Business Development Team. This role will support MBD Team in variety of marketing and business development activities.
This role is a
12 months fixed term civil contract.
Minimum availability is
32 hours
weekly.
As this role supports UK region please note that it requires operating within UK time-zone therefore
working hours are from 10 am – 6 pm
This role operates in
Hybrid
working model requiring DBSE Warsaw office presence 1-2 times a week.
Key Responsibilities:
Maintaining BD systems and information
: keeping Radar opportunities and pitch records up to date; uploading and maintaining credentials; updating mailing lists and contact information; making agreed website content changes; and supporting the accuracy and upkeep of other core BD systems and databases.
Maintaining core BD and marketing materials
: updating Corporate brochures, pitch templates, credentials materials, trackers and other standard team resources; ensuring information is current and correctly formatted; and helping to keep shared folders and materials organised and easy for the team to access.
Pitch and proposal administration
: supporting the administration of pitches and proposals, including setting up folders and templates, collating relevant credentials and team information, carrying out internal searches for experience and other supporting information, undertaking conflict/relationship or other internal checks as required, and keeping pitch trackers and Radar records updated.
Meeting and team administration
: supporting the organisation of partner, client and BD meetings, including scheduling meetings, preparing and collating materials, circulating agendas or papers where required, and capturing/following up administrative actions.
Legal directory support
: providing administrative support for Chambers, Legal 500 and other directory submissions, including setting up submission folders and templates, collating previous submissions and supporting information, maintaining trackers, helping to coordinate referee/contact information and undertaking relevant internal research.
General day-to-day BD support
: providing responsive administrative support across the Corporate BD team, including document formatting, information gathering, maintaining trackers and records, coordinating materials and helping with other routine BD activity as required.
REQUIRED SKILLS & QUALIFICATIONS
Technical Skills
English C1
Working knowledge of MS Office, e.g. Word, Excel, PowerPoint, SharePoint and Outlook
Ability to maintain clear record-keeping systems including databases
Personal Skills / Attributes
Excellent written and verbal communication skills.
Strong problem solving and analytical skills.
Methodical approach to work with a strong focus on accuracy, attention to detail, consistency, and quality.
A flexible approach to adapt to differing demands, prioritizing tasks where appropriate, and ensuring completion of tasks.
Understands the need for well-defined procedures and keeps process documentation updated.
Demonstrates excellent customer/client-facing skills.
Location: Remote or Mississauga
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Market Insights Manager is an individual contributor responsible for executing the market research and competitive intelligence that informs PointClickCare’s product, marketing, and go-to-market decisions. This role maintains continuous competitive monitoring, builds competitor profiles and market trend analyses, and produces the reports, dashboards, and presentation materials that carry findings to cross-functional partners and contribute to leadership readouts.
This role also independently designs and runs standard qualitative studies — in-depth interviews — and supports the design and analysis of quantitative studies such as surveys, MaxDiff, and pricing research.
Success in this role requires analytical rigor, methodological curiosity, clear written and verbal communication, and the organization to manage several concurrent projects.
Key Responsibilities:
Foster a Customer-Centric Culture:
Advocate for a customer-focused approach throughout the organization by promoting the voice of the customer and enhancing primary research capabilities.
Execute Research Projects:
Assist in designing, implementing, and managing market research studies utilizing qualitative and quantitative methods, such as surveys and focus groups, to gather insights on customer needs, market trends, and competitive activity.
Methodology Development:
Contribute to the development and refinement of research methodologies and best practices to enhance the quality and effectiveness of research efforts.
Data Collection and Analysis:
Gather, organize, and analyze data from various sources, including qualitative interviews, discussions, surveys, and industry publications, using both basic and advanced tools like Excel, SPSS, or AI-based solutions.
Reporting and Insights:
Create reports, dashboards, and presentations that clearly communicate findings and actionable insights to internal teams and stakeholders, aiding in marketing and product strategy decisions.
Presentation Skills:
Deliver findings and recommendations to senior leadership and stakeholders through engaging presentations.
Quality Assurance:
Maintain data accuracy and integrity by overseeing research administration, paying close attention to detail, and properly managing confidential or regulated information.
Support Senior Staff:
Provide logistical and analytical assistance to senior research or insights managers by conducting background research, drafting survey and discussion guides, and more.
Project Management:
Oversee project timelines, document research processes, assist with scheduling, and maintain organized research files.
Innovation and Trends:
Stay updated on emerging research technologies and methodologies to innovate research practices and enhance the quality of insights.
Required Skills & Qualifications:
5 years hands-on experience within the market research industry, collecting and analyzing data, reporting and presenting findings within the healthcare industry
Advanced analytical skills, including experience with statistical modeling and ability to integrate disparate data sources
Advanced storytelling and presentation skills; ability to translate complex concepts and methodologies into easily understood language
Expertise with Excel, PowerPoint, PowerBI, and AI solutions
Highly motivated, results-driven person, who works effectively in a collaborative, fast-paced environment
Bachelors or advanced degree in business, mathematics, or the sciences
Should have understanding of conjoint, Max Diff, price elasticity, concept testing, and other such research types.
Should have experience managing complex market research studies such as brand health and brand equity trackers
Preferred Experience:
Has a deep understanding of the healthcare industry/sector including experience with LTPAC, Acute and/or Payer audiences.
Previous experience working successfully in a SaaS organization
Experience with a wide array of new product, brand, advertising and customer segmentation research methodologies
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $79,000 - $99,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Springfield, MO
Company Description
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company.
We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
Job Description
As a summer 2027 student intern with our Construction Materials Testing team, you will be working in our geotechnical lab performing various types of testing and reporting on common materials utilized in the construction of projects. This internship will help you understand the impact that testing protocols and processes may have on a project. You will work with soils, asphalt, aggregates, and concrete materials and gain an understanding of the processes behind the quality verification of materials required to construct projects. You will also assist our construction and engineering project managers in putting together both geotechnical and construction materials testing reports. Opportunities for field work may be available to assist with geotechnical materials testing, construction observation, and inspections in different types of terrain and weather conditions, and on projects in various stages of construction.
Qualifications
You are passionate about:
Working collaboratively with others.
Having ownership in the work you do.
Using your talents to positively affect communities.
You bring to the team:
Strong communication skills
Ability to contribute and work well on a team
Pursuing a degree in construction management, construction administration, engineering, or related area of study
Strong attention to detail
Ability to work in varied weather and terrain conditions
Valid driver's license with a good driving history
Ability to work overtime hours during the summer as needed based on project workload
The ability to lift a minimum of 50 pounds
The ability to work in a constant state of alertness and safe manner
#LI-DNP
Additional Information
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
Receive a competitive 401(k) match
Be empowered to build your career with tailored development paths
Have the possibility for flexible work arrangements
Engage in work that has a positive impact on communities
Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice
here
.
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Warsaw, Poland; As this role supports UK region please note that it requires operating within UK time-zone therefore; working model requiring DBSE Warsaw office presence 1-2 times a week
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