Location: Minsk
Workplace: hybrid
NRS builds technology and services used by thousands of independent retailers across the US. We're looking for a Junior Graphic Designer to join our Product Design team and help shape the visual layer of our digital products. You'll work closely with UI/UX designers to create illustrations, icons, graphics, motion assets, and other visual elements that make our products clearer, more engaging, and more consistent.
What the job involves:
Create visual assets used directly inside our digital products, including illustrations, icons, badges, banners, empty states, onboarding visuals, promotional modules, and supporting graphics.
Work closely with UI/UX designers to make sure visual assets fit naturally into product flows and interfaces.
Adapt and expand existing visual styles across different product surfaces and use cases.
Create consistent iconography and illustration sets that can scale across NRS products.
Support product features with clear and engaging visual communication.
Prepare assets for different screen sizes, resolutions, themes, and platforms.
Create simple motion graphics and micro-animations where they improve the product experience.
Maintain organized source files, reusable assets, components, and visual libraries.
Participate in design reviews, receive feedback, and iterate quickly.
Collaborate with product designers and developers to make sure assets are implemented correctly.
Contribute to the evolution of the visual language across NRS products.
Requirements:
1+ years of professional experience in graphic design, visual design, digital design, or a related field. Strong internship, freelance, or personal product work is also considered.
Portfolio demonstrating strong visual design fundamentals and digital work.
Good working knowledge of
Adobe Illustrator, Photoshop and After Effects
.
Working knowledge of
Figma
.
Strong understanding of composition, color, typography, visual hierarchy, and shape.
Ability to create clean vector graphics, icons, and illustrations.
Ability to work within an existing visual style and maintain consistency across a set of assets.
Understanding of common digital asset formats such as SVG, PNG, WebP, and vector exports.
Basic understanding of designing assets for different screen sizes and pixel densities.
Ability to prepare clean, organized, production-ready files for developers.
Attention to detail and willingness to review and refine your own work.
Great English communication (C1)
and collaboration skills, with the ability to work effectively with cross-functional teams
Experience using AI-assisted image or asset-generation tools as part of a design workflow is a plus.
We offer:
Hybrid work opportunity.
Modern office with free parking in the very center of Minsk.
An exciting and challenging job with talented people around.
Competitive salary and growth opportunities.
Really good hardware.
26 vacation days & 5 fully covered sick days without sick leave required per year.
Compensation for professional training, seminars, and conferences.
Sports activities reimbursement and loyalty program.
Medical insurance.
Referral program - get rewarded for helping us grow the team with talented people.
Company-supported English classes to enhance your professional growth.
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers.
We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.
We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
Our National Retail Solutions brand provides a sales management system and POS equipment to small and medium-sized businesses. With the help of NRS, business owners can solve a management problem: the product includes integrated advertising, data analysis, and payment processing.
Location: Almaty, Kazakhstan
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
At Sensor Tower, we process tens of terabytes of data to power insights used by thousands of customers. We’re looking for curious, motivated engineers who want to grow their skills while helping us build fast, reliable systems that make data easy to access and understand.
You’ll work closely with experienced engineers, contribute to meaningful features from day one, and learn how large-scale systems are designed, built, and optimized in production.
If you enjoy learning, solving problems, and shipping real software that users rely on, we would love to meet you.
Our Engineering Culture
We believe that "Simplicity is a prerequisite for reliability." We are looking for engineers who align with our core values:
- Simplicity: We avoid over-engineering. We prefer the tools we already have and the most straightforward solutions over "shiny new toys."
- Quality: We write code that is a pleasure to read because we know code is written once but read many times. We don't cut corners, and we polish to a high level before shipping.
- Extreme Ownership: We don't just do the minimum. We expect you to understand the "why" behind your work and own the ultimate goal of fixing problems at their root cause, avoiding temporary band-aids.
- Prioritization: We focus relentlessly on what is important, not just what is urgent.
What you’ll do:
- Improving and building new features for an app market intelligence SaaS platform focused on the SMBs (AppMagic by Sensor Tower).
- Participate in the full development life cycle, including design, implementation, quality polish, and release.
- Work on a variety of tasks, such as parsing, data aggregation, API design, refactoring, and performance optimization.
- Create and optimize complex database queries for data analysis and modification.
- Perform code reviews, and suggest improvements to tools and processes.
Backend stack: Golang, PostgreSQL, ClickHouse, MongoDB, Elasticsearch, RabbitMQ, GitLab, Docker, Kubernetes.
What we are looking for:
- +3 years of experience with Go (if you have lesser years of experience but have meaningful github contributions and other coding samples, this will be taken into consideration).
- Strong SQL skills (Postgres/ClickHouse). You know when to rely on an ORM and when to write raw SQL, and you're comfortable writing and debugging complex queries.
- Focusing on quality by writing testable code that simplifies debugging and ensures long-term reliability.
- Ability to see the product through the user’s eyes and a passion for product excellence.
- Curiosity & drive: a proactive approach to digging into sources yourself rather than relying on second-hand information, and an eagerness to understand why a project is valuable before you start coding.
- Experience with CI/CD, docker, k8s as a plus.
- Ability to pass technical interview both in Russian & English.
- Hands-on, thoughtful use of AI tools in development.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Yerevan, Armenia
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
At Sensor Tower, we process tens of terabytes of data to power insights used by thousands of customers. We’re looking for curious, motivated engineers who want to grow their skills while helping us build fast, reliable systems that make data easy to access and understand.
You’ll work closely with experienced engineers, contribute to meaningful features from day one, and learn how large-scale systems are designed, built, and optimized in production.
If you enjoy learning, solving problems, and shipping real software that users rely on, we would love to meet you.
Our Engineering Culture
We believe that "Simplicity is a prerequisite for reliability." We are looking for engineers who align with our core values:
- Simplicity: We avoid over-engineering. We prefer the tools we already have and the most straightforward solutions over "shiny new toys."
- Quality: We write code that is a pleasure to read because we know code is written once but read many times. We don't cut corners, and we polish to a high level before shipping.
- Extreme Ownership: We don't just do the minimum. We expect you to understand the "why" behind your work and own the ultimate goal of fixing problems at their root cause, avoiding temporary band-aids.
- Prioritization: We focus relentlessly on what is important, not just what is urgent.
What you’ll do:
- Improving and building new features for an app market intelligence SaaS platform focused on the SMBs (AppMagic by Sensor Tower).
- Participate in the full development life cycle, including design, implementation, quality polish, and release.
- Work on a variety of tasks, such as parsing, data aggregation, API design, refactoring, and performance optimization.
- Create and optimize complex database queries for data analysis and modification.
- Perform code reviews, and suggest improvements to tools and processes.
Backend stack: Golang, PostgreSQL, ClickHouse, MongoDB, Elasticsearch, RabbitMQ, GitLab, Docker, Kubernetes.
What we are looking for:
- +3 years of experience with Go (if you have lesser years of experience but have meaningful github contributions and other coding samples, this will be taken into consideration).
- Strong SQL skills (Postgres/ClickHouse). You know when to rely on an ORM and when to write raw SQL, and you're comfortable writing and debugging complex queries.
- Focusing on quality by writing testable code that simplifies debugging and ensures long-term reliability.
- Ability to see the product through the user’s eyes and a passion for product excellence.
- Curiosity & drive: a proactive approach to digging into sources yourself rather than relying on second-hand information, and an eagerness to understand why a project is valuable before you start coding.
- Experience with CI/CD, docker, k8s as a plus.
- Ability to pass technical interview both in Russian & English.
- Hands-on, thoughtful use of AI tools in development.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Readymag is a design tool for creating websites, landing pages, portfolios, magazines, editorials, and presentations.
Remote work. Flexible working hours.
Readymag is a design tool for creating websites, landing pages, portfolios, magazines, editorials, and presentations.
Remote work (GMT+1). Flexible working hours.
Readymag is a design tool for creating websites, landing pages, portfolios, magazines, editorials, and presentations.
Work format: Remote (GMT+1) with flexible working hours.
Location: Zürich, CH
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Team
The Security team protects Anthropic's AI systems and maintains the trust of our users and society.
About the Role
At Anthropic, we are pioneering new frontiers in AI that have the potential to greatly benefit society. However, developing advanced AI also comes with risks if not properly safeguarded. As a Research Engineer, you'll help to safely advance the capabilities of our models in incident response, security analysis, vulnerability remediation, and other areas of defensive cybersecurity.
This role blends research and engineering, requiring you to both develop novel approaches and realize them in code. Your work will include designing and implementing RL environments, conducting experiments and evaluations, delivering your work into production training runs, and collaborating with other researchers, engineers, and cybersecurity specialists across and outside Anthropic.
This role requires ML experience combined with domain expertise in cybersecurity. You might be an ML researcher with a history of cybersecurity work, or a security professional with a background in ML.
Responsibilities
Partner with researchers and safety teams across Anthropic to understand their analytical needs and build solutions
Develop agentic integrations that allow AI systems to autonomously investigate and act on analytical findings
Contribute to the strategic direction of the team, including decisions about what to build, what to partner on, and where to invest
This role may require participation in an on-call rotation.
You may be a good fit if you
Have experience with machine learning.
Have experience in cybersecurity research.
Have strong software engineering skills.
Can balance research exploration with engineering implementation.
Are passionate about AI's potential and committed to developing safe and beneficial systems.
Strong candidates may also have
Professional experience in security engineering, fuzzing, detection and response, or other applied defensive work.
Experience participating in or building CTF competitions and cyber ranges.
Academic research experience in cybersecurity or other experimental & research background.
Familiarity with RL techniques and environments.
Familiarity with LLM training methodologies.
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Shanghai
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Global payments are complex and ever-evolving. At Checkout our software engineers develop the next-generation payments technologies that enable our Merchants to boost their acceptance rates, cut processing costs, fight fraud, and create cutting edge technology that enables extraordinary customer experiences.
We're looking for Senior Software engineers who bring fresh ideas, have a curious nature and are passionate about working in an Engineering environment which focuses on building products to achieve the company's strategic goals. You’ll get to work with teams from across Checkout.com http://Checkout.com’s portfolio of products and services who all have a real customer first philosophy.
As a Senior Software engineer, you will lead and drive specific projects critical to Checkout's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display exceptional leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise you will lead project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions.
WHAT ARE WE LOOKING FOR:
- Bachelor's or Master's degree in Computer Science, Engineering, or related field
- Proficiency in .NET C#, Java, or Go, with a strong understanding of software development principles in either a backend or full stack environment.
- Great communication skills and ability to interact effectively with a wide range of stakeholders
- Experience working in agile environments and delivering high-quality code within tight deadlines
- Excellent problem-solving skills and the ability to work independently as well as part of a team
- Payments or financial knowledge is a plus, but not a necessity
How you’ll make an impact
- Be part of, and collaborate with, cross-functional teams including product management, across a large engineering community.
- Define and design loosely coupled, scalable systems in a wider microservices using industry best practices.
- Stay up-to-date, use, and spread knowledge of the latest technologies used by Checkout.
- Write clean, maintainable, extendable and testable code on some of Checkout’s most impactful systems.
- Build, own and operate your systems to the highest levels of resilience and service.
- Mentor junior team members and assist in their technical development
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Singapore
Workplace: Hybrid
About Cantina
Cantina Labs is a social AI company developing a suite of advanced video generation models. We bring characters to life, transforming how people tell stories, connect, and create. We build and power ecosystems. Cantina, our flagship social AI platform, is just the beginning.
About the Internship
Cantina is growing its research lab in Singapore, and we are looking for exceptional research interns to work with us on the next generation of video models in October 2026.
This is a three month onsite internship designed to give you meaningful ownership of a well-defined research or engineering problem. You will be matched with a project based on your background and interests, working closely with a senior mentor from initial problem formulation through experimentation, evaluation, and, where appropriate, submission to a leading AI conference.
Projects may focus on post-training and inference efficiency for video generation models, reward modeling and preference-based optimization multimodal data systems, or scalable infrastructure for video model training. The primary focus will be your core project, with opportunities to contribute to applied or product-adjacent work where relevant.
What You’ll Work On
Depending on your project, you may:
- Research and develop distillation methods for large-scale diffusion and flow-based video generation models, including guidance and adversarial distillation
- Explore techniques that reduce inference cost while preserving or improving generation quality
- Develop reward models and preference-based optimization methods to improve aesthetics, motion quality, temporal consistency, and prompt adherence
- Study how base-model behavior affects post-training outcomes and use experimental findings to inform model development
- Design rigorous evaluations and conduct large-scale experiments on generative video models
- Contribute to evaluation harnesses, model integrations, research tooling, or other product-adjacent projects related to your core work
- Document and communicate your findings through research reports, internal presentations, demonstrations, and potential conference submissions
You may be a good fit if you
- Are currently pursuing a PhD or are a final-year master’s student in computer science, machine learning, computer vision, or a related field
- Have research experience in generative modeling, computer vision, multimodal learning, or video generation
- Have hands on experience with diffusion models, flow-based models, model distillation, reinforcement learning, preference optimization, or related post-training techniques
- Can formulate hypotheses, design controlled experiments, analyze results, and communicate conclusions clearly
- Are proficient in Python and have hands-on experience with PyTorch, JAX, or another modern machine learning framework
- Are comfortable working independently on an open-ended research problem while collaborating closely with a mentor and the broader team
Experience with video, image, audio, or other multimodal data is valuable. Publications at leading venues such as NeurIPS, ICML, ICLR, CVPR, ICCV, ECCV, or AAAI are a plus, but are not required. We care most about the quality of your thinking, the depth of your technical work, and your ability to learn quickly.
What You Can Expect
- A defined project and named senior mentor before your first day
- Weekly one-on-one meetings and clear project milestones
- A meaningful compute allocation for your research
- The opportunity to own a complete research or engineering result
- First-author positioning by default where your contribution supports a publication
- Timely internal review of research intended for submission
- Support for conference travel if your paper is accepted
- Opportunities to demonstrate your work and receive credit for product contributions
- A competitive monthly stipend
- Visa and travel support for eligible international candidates
- Housing support for qualifying international interns in Singapore
- Equipment and resources needed to complete your work
Internship Details
- Location: Singapore
- Duration: Three months
- Working model: Onsite
- Start dates: First batch starts in October 2026, second batch starts in January 2027
Location: Limassol, Cyprus
Workplace: on-site
Mayflower is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we've been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment.
The
Tax & Compliance Manager
will be responsible for overseeing the company’s direct and indirect tax obligations across multiple jurisdictions while ensuring ongoing compliance with international tax regulations and reporting requirements.
The role combines strategic oversight with operational execution and requires someone comfortable working in a fast-paced international environment. The successful candidate will manage global VAT/sales tax matters, corporate tax coordination, regulatory tax compliance, and support business initiatives from a tax perspective.
Responsibilities
Direct Tax
Coordinate corporate income tax compliance
Work with external tax advisors and accountants on tax filings and reporting
Support annual audits and tax provisions
Monitor tax exposures and identify tax risks
Assist with transfer pricing coordination and inter-company arrangements
Review tax implications for new business initiatives
Indirect Tax
Manage global VAT/sales tax obligations mainly for B2C operations
Ensure proper tax treatment for customer transactions and invoicing
Monitor international indirect tax developments and regulatory changes
Handle VAT registrations, filings, OSS requirements, and cross-border tax compliance
Coordinate with Finance and Product teams regarding tax setup for new markets and payment flows
Compliance & Regulatory
Maintain global tax compliance calendars and filing deadlines
Ensure documentation and records are maintained for audit readiness
Coordinate with external advisors, auditors, and regulatory stakeholders
Monitor changes in tax legislation and assess business impact
Support compliance-related projects and internal process improvements
Business Support
Advise internal teams on tax-efficient operational practices
Support treasury and payment-related initiatives from a tax perspective
Participate in finance system and ERP improvement projects regarding Tax setups
Assist with tax automation and reporting enhancements
Support expansion into new operational structures
You will thrive here if you have
5+ years of experience in tax, compliance, or international finance roles
Strong knowledge of indirect tax (VAT/sales tax)
Experience with international and cross-border tax matters
Experience in B2C, fintech, payments, e-commerce, SaaS, or digital industries is highly preferred
Ability to manage multiple jurisdictions and external advisors
Strong analytical and problem-solving skills
Excellent communication and stakeholder management abilities
Ability to work independently in a fast-paced environment
Strong organisational and project management skills
Nice-to-Have
ACCA / ACA / CPA / CTA qualification
ADIT (Advanced Diploma in International Taxation) qualification is considered a strong advantage
Experience with multinational group structures
Knowledge of transfer pricing principles
Experience with ERP systems such as Business Central 365
Experience in high-volume transaction environments
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey.
A culture of recognition: a peer reward program to celebrate your contributions.
A fully equipped office in Limassol, with everything you need for deep work and collaboration.
Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities.
Benefits are provided in accordance with the company's policies and eligibility criteria.
Recruitment process
HR Interview
Interview with the Hiring Manager
Test assignment: Case Study
Final interview with C-level team
Job Offer
Location: Singapore
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Singapore
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
As a Software Engineer Intern, Agent, you'll work directly on production AI agents for Sierra's customers. You'll gain hands-on experience contributing to the design and development of AI agents, shipping features, and learning from real-world use cases at scale. If you're hungry to shape and learn from the most important technological wave in history, come build at Sierra.
WHAT YOU'LL BRING
- Pursuing a bachelor's or master's degree in computer science or a related field
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER
- Experience building or deploying AI/LLM systems in production
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
INTERN QUALIFICATIONS
- The intern program is open to students graduating December 2027 - June 2028
- Note: The full benefits listed below are available only to full-time employees. Interns are eligible for a monthly stipend for health insurance, daily lunch, and, of course, free alphorn lessons.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Ostrava, Czechia
D-ploy
is an
IT
and
Engineering Solutions company
with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are seeking an
IT Service Administrator
to support
IT
operations for one of our Swiss clients. This role combines service request management with dispatching responsibilities for hardware appointments, refresh cycles, and workflow coordination. You will manage several queues, communicate with users and technicians, and ensure high-quality service delivery across several Swiss sites. We are focused on creating value where
IT
counts, join us!
Responsibilities:
Service Request & Queue Management
Manage daily RITM and incident tickets in ServiceNow.
Operate the dispatching queues: IMAC, Deployment, Incidents.
Process catalogue tasks (CTSK), assign work, and follow workflow steps.
Schedule appointments for new hires, hardware refreshes, and hardware returns.
Coordinate technician availability via booking and site-specific calendars.
Follow different procedures depending on user location.
Use predefined shortcuts, templates, and Excel workflows to manage reminders and communications.
Communicate with users via email, Teams, and calls to resolve issues or guide them through processes.
Hardware & Asset Coordination
Manage hardware returns, refresh cycles, and device handovers.
Check user and device information using ServiceNow, ISS, CMT, Tachyon.
Support device troubleshooting and initial incident investigation.
Assist external workforce hardware validation and requests.
Onboarding & Offboarding Support
Prepare hardware and access for new hires.
Validate employee or external worker information with HR and hiring agencies.
Ensure complete offboarding and return of company assets.
Request approvals from managers or specialist teams where necessary.
Requirements
English, professional working proficiency
German, or any other language, is an advantage
Experience in IT service delivery, dispatch coordination, or ServiceNow operations.
Strong customer service and communication abilities.
High organisational skills and ability to manage multiple tasks.
Experience with ServiceNow, device management tools (CMT/Tachyon), or similar platforms.
Ability to follow structured workflows and multi-step processes.
Problem-solving mindset and attention to detail.
Proactive and collaborative team player
Strong sense of responsibility and ownership
Ability to adapt to new processes and workload changes
Calm and professional under pressure
Candidates must provide a Criminal Record (not older than 3 months)
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Minimum 5 weeks of vacation
Paid sick days
Meal vouchers
Vouchers (B-day voucher, wedding, and new born surprise)
Contributions to wellness programs (multisport card)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: Malaysia; Philippines; Indonesia; Singapore
Intellect is a global leader in mental health benefits, trusted by the world’s most forward-thinking employers, insurers, and governments to deliver care that is local, personalised, and effective at scale. Today, we serve over 4 million people across 100+ countries and territories, making mental health support truly accessible across borders and cultures.
Our platform powers the mental wellbeing of workforces at Fortune 500 companies like Dell, Bytedance, Visa, Shell, McDonald’s, and hundreds more, enabling them to support their people with the highest standards of clinical quality, cultural relevance, and on-demand accessibility.
Driven by our mission to build the world’s most trusted mental health benefits platform, Intellect combines a best-in-class digital platform with a world-leading global provider network to deliver unmatched client outcomes and transformative care experiences.
We are backed by top global investors including Tiger Global, Y Combinator, Insignia Ventures Partners, HOF Capital, K3 Ventures, JAFCO, Headline, East Ventures, IHH Healthcare, MS&AD Ventures, and more, alongside an extensive coalition of notable family offices, big tech executives, and leading angel investors.
The Role
We’re looking for a product and content marketer to sharpen how Intellect competes, communicate the value of our solutions and turn that understanding into content that helps buyers choose us and clients get more from our offering.
Product marketing is at the centre of this role. You’ll build buyer and competitive insight, own positioning and messaging, and lead marketing planning for priority solution launches. Your remit spans Intellect’s digital products, care services and enterprise solutions.
You’ll also personally create the content that brings our positioning to life - from sales materials and customer stories to white papers, thought leadership and client communications. Working with our Clinical team, you’ll draw on research, evidence and subject-matter expertise to build credible, differentiated narratives. You’ll help strengthen Intellect’s brand, organic visibility and customer engagement through a focused, coordinated marketing plan.
Working directly with B2B marketing, sales, client success, product and clinical teams, you’ll have meaningful ownership of both the thinking and the execution.
This is a hands-on individual contributor role. We’re open to hiring at Specialist or Manager level, depending on your experience and demonstrated ability to independently own and deliver this work.
Your Responsibilities
Product Marketing & Go-to-Market
Build buyer and competitive insight through customer conversations, sales feedback and reviews of won and lost opportunities, identifying buying priorities, objections and reasons to choose Intellect.
Own positioning, differentiation and value propositions across Intellect’s solutions, tailoring messaging to priority buyer segments and markets.
Lead marketing planning for priority solution launches and updates, defining target audiences, messaging, supporting evidence and sales readiness, with B2B marketing owning acquisition campaign execution.
Bring customer and market insights into discussions with product, clinical and commercial teams to inform how solutions are developed, packaged and communicated.
Commercial Content & Sales Enablement
Personally research, write and edit compelling sales decks, solution materials, customer stories, case studies and campaign content.
Identify barriers to purchase with sales and develop messaging, objection-handling resources and competitive positioning materials that help address them.
Partner with the Clinical team to translate research findings, clinical expertise and customer outcomes into clear, credible evidence that helps buyers evaluate Intellect and supports renewal and expansion conversations.
Keep core materials current and easy to use, assessing their usefulness through adoption, sales feedback and buyer responses.
Website, SEO & AI Search Visibility
Own core website content and routine CMS updates, ensuring our solutions, differentiation and customer evidence are clearly presented.
Improve organic discovery through search-informed content and practical on-page SEO, prioritising relevant audiences and commercial intent.
Test approaches to improve visibility in AI-powered search and answer platforms, building on useful, authoritative content and sound SEO foundations.
Use search and content performance to prioritise improvements, working with B2B marketing on conversion and specialists on technical changes.
Brand Communications, Thought Leadership & PR
Maintain a consistent voice and narrative across Intellect’s public and client-facing communications.
Collaborate with the Clinical team on research-led content and white papers, bringing buyer-relevant questions into topic planning and turning findings and subject-matter expertise into accessible narratives, with clinical review for accuracy.
Develop thought leadership, articles and executive content that connect Intellect’s expertise and perspectives to the issues facing employers and their people.
Own a focused editorial calendar for organic social and ongoing brand communications, coordinating creative support through to publication.
Develop company announcements, press materials and story angles; coordinate leadership approvals, routine media enquiries and outreach with specialist PR support where needed.
Customer Marketing & Lifecycle Communications
Plan and execute repeatable client programmes, including onboarding communications, newsletters, solution education and engagement journeys.
Personally manage client audience segments, email distribution and straightforward CRM workflows, coordinating targeting and timing with client success.
Develop communications that demonstrate ongoing value and introduce relevant additional services, supporting engagement, renewal and expansion.
Equip client success with reusable templates and materials for account-specific deployment.
Planning & Effectiveness
Translate business priorities into a focused plan, protecting time for positioning, launches and commercial content alongside recurring communications.
Assess effectiveness through sales adoption, buyer feedback, relevant search visibility, customer engagement and contribution to commercial programmes.
Build reusable assets and workflows, using AI and other tools to improve execution while maintaining accuracy, originality and editorial quality.
Requirements
Strong in product-marketing judgement. You can demonstrate how you have shaped positioning, messaging or a go-to-market approach using buyer insight, and explain the decisions behind your work.
An excellent hands-on writer and editor. You can turn complex products and services into clear, persuasive content, with work samples that show both your thinking and your personal contribution.
Commercially minded. You understand how enterprise buyers evaluate solutions and can connect your work to buying decisions, sales effectiveness and customer value.
An independent owner. You can identify gaps, propose priorities, gather inputs and deliver work without needing every step prescribed. You make sensible trade-offs and know when to seek input.
Comfortable with website publishing and SEO. You can manage content through a CMS, apply on-page SEO fundamentals and use data to improve performance. You’re curious and practical about emerging AI search opportunities.
Able to execute customer marketing. You can use CRM and email tools to segment audiences, run communications and build straightforward lifecycle workflows.
Confident working with experts and evidence. You can draw useful insights from specialists and research, communicate findings accurately and distinguish supported claims from overstatement. You do not need a clinical background, but should be comfortable learning complex subject matter.
Organised and collaborative. You work effectively with commercial teams, product and clinical experts, leadership and creative partners, managing competing priorities with sound judgement.
Motivated by the mission. You’re excited to make mental healthcare easier to understand and access, and connect strong product marketing and storytelling with meaningful business growth.
Open to candidates in Malaysia (hybrid), Singapore (hybrid), Philippines (remote) and Indonesia (remote)
We value demonstrated ownership and work quality over a particular title or rigid years-of-experience requirement. Experience with enterprise audiences, multiple markets, healthcare, employee benefits, HR technology or complex services would be an advantage. Experience in research-led content, PR, executive communications or AI search optimisation (GEO/AEO) is also welcome.
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
Location: Vancouver, Canada; Toronto, Canada; Calgary, Canada
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do:
Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
Plan and design simple to semi-complex business processes and system modifications
Make recommendations to improve and support business activities
Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
Develop business requirements documents/user stories to support the required modifications
May plan, allocate and monitor work of other business analysts
Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
Assist in providing time estimates for project related tasks
Aid in updating process and procedural documentation
Develop basic understanding of technical development cycle of mobile application or web portals
Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
Any other task that may be assigned
What We Need:
Minimum 5 years of experience as Business Analyst
A degree in Business, IT or any relevant field
Previous experience working in the health insurance industry is required (insurtech experience is preferred)
Health Insurance-related domain certification from INS/LOMA or III is an added advantage
Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
Experience in an Agile and/or Scrum environment is a must
Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
Excellent written and verbal communication skills in English
Technical writing skills are a plus
Must be based in Canada
Why You'll Love Working Here
Fully Remote
Flexible Leave
International Environment
Competitive renumeration package
Performance Bonus
Company activities and events
Learning and development plan
Remote work allowance
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Sofia, Bulgaria
Director of Process Management
(Full-Time; Hybrid; Operations)
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
We are looking for a Director of Process Management who designs, implements, and governs the overall corporate process structure to define, standardize, and scale business operations. This executive position directly leads the Process Management team - consisting of a Jira Administrator, a Salesforce Administrator, and a Documentation Specialist - to translate high-level process architecture into automated, enforced, and fully documented system.workflows.
Key Responsibilities:
Framework & Process Architecture: Define company-wide BPM principles, standards, and common operational language; create guidelines, policies, and frameworks for process modeling, standardization, and continuous improvement.
Team Leadership & Platform Governance: Direct, mentor, and set priorities for the Jira Administrator, Salesforce Administrator, and Documentation Specialist to ensure tool configurations and documentation align with core process standards.
Process Analysis & Re-Engineering: Map, visualize, and analyze existing cross-departmental workflows to identify inefficiencies, errors, and delays; plan and execute short- and long-term business process re-engineering projects.
Executive Support & Stakeholder Alignment: Work directly with senior management across all business units to gather process data, build buy-in for BPM concepts, and provide hands-on guidance during rollout phases.
Monitoring, Compliance & Metrics: Establish continuous auditing procedures to ensure ongoing organizational compliance with corporate BPM standards; define and track process efficiency metrics to demonstrate cost reduction and quality gains.
Knowledge Base Oversight: Guide the Documentation Specialist in building and maintaining a centralized repository of standardized operating procedures (SOPs), process visualizations, and user guides.
Requirements
Management Experience: 3+ years of leadership experience in business process management, business architecture, or operational excellence, including direct management of technical and operational specialists.
BPM & Methodology Expertise: Deep working knowledge of process modeling methodologies (e.g., BPMN, Lean, Agile) and visualization tools (e.g., Drawio, Miro).
Tool & Platform Proficiency: Functional understanding of Jira (Agile administration, workflow automation) and Salesforce (CRM process execution, data governance) sufficient to oversee platform administrators.
Change Management & Communication: Proven ability to manage organizational change and collaborate effectively with C-level executives and department heads to drive adoption.
Strategic & Analytical Mindset: Demonstrated capability to design long-term operational roadmaps, turn qualitative feedback into quantitative process improvements, and control operational costs.
Education & Credentials: Bachelor’s or Master’s degree in Business Administration, Operations Management, BPM certifications (e.g., CBPP, Lean Six Sigma Black Belt) are preferred.
Benefits
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness:
Access to mental health programs, comprehensive medical insurance, and a sports card*.
Your Happiness:
Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development:
Benefit from free educational events & courses, and English classes with native speakers.
Your Career:
Focus on your professional development in a supportive environment.
Work-Life Balance:
Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: Scottsdale, United States; Glendale, United States; Chandler, United States; Tucson, United States; Phoenix, United States
CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands.
We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
УдалённоAlmaty, Kazakhstan
УдалённоYerevan, Armenia
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ОфисLimassol, Cyprus; EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family; Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free
ОфисSingapore
ОфисСтажёрSingapore
Ostrava, Czechia
УдалённоMalaysia; Philippines; Indonesia; Singapore; Open to candidates in Malaysia (hybrid), Singapore (hybrid), Philippines (remote) and Indonesia (remote)
УдалённоseniorVancouver, Canada; Toronto, Canada; Calgary, Canada; Must be based in Canada
Sofia, Bulgaria
Scottsdale, United States; Glendale, United States; Chandler, United States; Tucson, United States; Phoenix, United States