Location: Washington DC
Workplace: Remote
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
ABOUT THE TEAM
The LangChain Deployed Engineering - Federal team works directly with U.S. Government customers — including the Department of Defense (DoD), Civilian Agencies, and the Intelligence Community (IC) — who are building and operating AI agents in mission-critical environments.
This is a hands-on, highly technical team that partners closely with government engineers, technical program managers, and system integrators across the full lifecycle — from pre-award technical shaping and evaluations to post-deployment advisory work in secure environments. The focus is on achieving the technical win, architecting secure and compliant agent systems, and enabling agencies to operate AI agents reliably at scale using the LangChain suite.
Deployed Engineers sit at the intersection of engineering, product, security, and go-to-market. You will shape how LangChain is adopted across classified and unclassified environments, ensuring alignment with federal compliance requirements while feeding mission-driven insights back into the platform.
ABOUT THE ROLE
As a Deployed Engineer, you’ll work on some of the hardest problems in applied AI — not demos or experimental research, but production systems supporting real-world missions.
You’ll help defense, civilian, and intelligence customers design, deploy, and operate AI agents in secure, regulated, and high-stakes environments. The feedback loop is fast, the mission impact is tangible, and your work directly influences how AI agents are deployed across the federal landscape.
You will operate in environments that demand security, reliability, compliance (FedRAMP, IL levels, etc.), and operational rigor.
WHAT YOU’LL DO
- Co-architect and co-build production AI agents with federal engineering teams and system integrators
- Own the technical win in federal pre-sales engagements by designing secure POCs, supporting RFI/RFP technical responses, and guiding technical evaluations
- Design architectures that meet federal security and compliance requirements (FedRAMP, DoD IL2–IL6, NIST, etc.)
- Help agencies deploy and operate agent-based applications such as mission support copilots, intelligence analysis agents, research automation systems, and multi-step operational workflows
- Advise customers post-award on architecture, scalability, observability, evaluation, and long-term roadmap decisions
- Deliver technical demos, workshops, and enablement sessions tailored to government developer and operator audiences
- Partner with security teams to navigate ATO processes and accreditation pathways
- Surface field feedback from federal use cases and contribute reusable patterns, secure deployment guides, and example code that scale across agencies
- Occasionally contribute code upstream when it meaningfully improves federal customer outcomes
WHAT YOU’LL BRING
- Must have zctive or prior U.S. security clearance (Secret, TS/SCI)
- 3+ years in a relevant technical role (software engineering, customer engineering, solutions engineering, product engineering), ideally supporting federal or regulated customers
- Experience working with DoD, Civilian Agencies, Intelligence Community, or federal system integrators
- Strong Python and JavaScript fundamentals, with deep systems thinking
- Experience designing agent-based or LLM-powered systems beyond simple API calls, including multi-step workflows, orchestration, guardrails, and failure handling
- Familiarity with secure cloud environments (AWS GovCloud, Azure Government, etc.)
- Comfort operating in regulated environments with security, compliance, and documentation requirements
- Experience supporting technical evaluations, architecture reviews, and competitive down-select processes
- Ability to clearly explain technical tradeoffs to government stakeholders and build trust across engineering and program leadership
- Ownership mindset — you take responsibility for mission outcomes, not just recommendations
- Bias toward action and comfort operating in ambiguity
- Excitement about running AI agents in real-world, production federal environments — not just building demos
NICE TO HAVE
- Experience deploying AI systems in classified or air-gapped environments
- Familiarity with FedRAMP authorization processes or DoD Impact Levels (IL2–IL6)
- Experience with LLM evaluation, observability, red-teaming, or guardrails in high-assurance settings
- Hands-on experience with AWS, Azure, containers, Kubernetes, and secure networking architectures
- Experience working alongside federal system integrators (Booz Allen, SAIC, Leidos, etc.)
- Production experience with LangChain, LangGraph, or similar agent frameworks
COMPENSATION & BENEFITS
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
Annual OTE range: $185,000–$300,000 USD
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
At GitLab, People technology never stands still, and this role will be at the center of it. Reporting to the Senior Director, People Technology, you’ll work alongside senior team members and partner closely with People Operations, People Business Partners and Talent Acquisition to keep our People systems running at the speed of a fast-moving, innovative tech company. No two days will look the same. One day you’re running recurring processes and answering questions from teams across the organization, the next you’re preparing Sarbanes-Oxley (SOX) audit evidence, building reports, writing test cases or delivering quarterly and annual changes and system upgrades. Using cycle-time analysis, best-practice research and AI tools, you’ll find better ways to operate and create streamlined, delightful experiences for the people using our systems, while growing your career in an all-remote, async-first environment.
What You’ll Do
Keep pace with the daily rhythm of a high-growth company by owning recurring processes, monitoring system health, resolving issues quickly and serving as a go-to resource for teams across the organization, especially People Operations, People Business Partners and Talent Acquisition.
Protect data integrity by administering system security, assigning and maintaining security roles, and running regular system and security audits.
Configure, test and deploy day-to-day enhancements as well as quarterly and annual changes, including annual People programs, so every update lands cleanly and on schedule. Support upgrades and releases by reviewing new features, running regression tests and helping stakeholders get ready for what’s changing.
Write and run test cases, and keep clear documentation of configurations, business processes, and reporting and integration schedules. Load mass datasets and distribute policies and documents with confidence and thorough testing.
Prepare and maintain SOX information technology general controls (ITGC) audit evidence and internal controls documentation, following access, security and change-management standards with care.
Build and maintain reports and dashboards that help stakeholders make decisions. Use cycle times and process data to find friction, then recommend and make configuration changes and measure their impact.
Help team members get the most out of their tools through training and enablement. Research best practices and new capabilities, and use AI every day to automate manual tasks, speed up analysis and share what you learn.
Support senior team members on cross-team projects and implementations, owning your workstreams and delivering quality results on time.
What You’ll Bring
Hands-on HR technology experience, including exposure to Workday configuration, testing or system support.
Exposure to public company operating procedures, such as SOX ITGC controls, audit evidence and change management.
A curious, puzzle-loving approach to problem-solving, backed by experience investigating issues, analyzing process data and finding the “why” behind a problem.
An AI-forward mindset, with experience using AI tools in your daily work to automate tasks, speed up analysis and improve processes.
Experience validating system changes and documenting findings clearly, along with close attention to detail and sound discretion with highly confidential information.
Independence and an ownership mindset: you take accountability for outcomes, move work forward with confidence and follow through on commitments.
A collaborative, customer-focused approach. You partner openly, design with the end user’s experience in mind, and bring polished options and a recommendation when you raise a problem.
A love for turning complex processes into simple, delightful experiences that let people focus on their best work.
Helpful but not required: experience with Serval, Greenhouse, Slack or Google Workspace; building reports and dashboards; supporting implementations, upgrades or releases, including regression testing; or working in a fast-paced, all-remote or async-first tech environment.
About the team
The People Technology team is building the systems foundation that lets GitLab scale as a global, all-remote company. We’re always raising the bar for what People technology can do, improving reliability, usability and intelligence across the platforms that power our People organization. We work across core systems, integrations, reporting and compliance, and partner closely with stakeholders across time zones to move fast, build with purpose and create seamless experiences that empower people to do their best work. If you want to grow your career building something that matters at a company working at the edge of what’s possible, this is the team.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$95,200
—
$160,800 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
About the Role:
We’re hiring Sales Development Representatives to join our founding SDR team and help shape the future of how companies adopt LangChain. As part of our SDR team, you’ll turn high inbound interest and targeted outbound demand into qualified opportunities and create an exceptional first-touch experiences for prospects.
You’ll work closely with our Marketing, Sales, and Operations alongside using LangChain and LangGraph-powered agents to automate list building, enrichment, and outreach freeing you to focus entirely on high-impact prospecting and conversations with teams exploring agentic AI.
What makes this role different: You’ll drive pipeline and revenue while learning to leverage AI, automation, and LangChain itself to become a next-generation GTM operator.
What You'll Do:
- Follow up with inbound and outbound prospects via phone, email, and LinkedIn to uncover fit, needs, and potential value.
- Partner closely with Account Executives to hand off qualified opportunities and ensure a smooth buyer experience.
- Capture and share insights from conversations to inform our sales plays, product roadmap, and agent development.
- Experiment with new channels, messaging, and automation to continuously increase conversion and efficiency.
- Use LangChain powered agents to test, learn, and improve prospecting strategies
How to be successful in this role:
- 1–2 years of experience in a Sales, SDR, or BDR role within SaaS or technology (or strong curiosity and drive if you’re early in your career)
- Clear, confident communicator who can engage both technical and business audiences
- Motivated by learning, iteration, and experimentation you treat outreach like a craft
- Comfortable with a mix of structure and ambiguity you can execute repeatable processes while improving them along the way
- Excited about modern sales tech, AI tools, and shaping how next-generation GTM teams operate
- Positive, persistent, and highly organized you follow up, follow through, and bring energy to every interaction
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
About the Role:
We’re hiring Sales Development Representatives to join our founding SDR team and help shape the future of how companies adopt LangChain. As part of our SDR team, you’ll turn high inbound interest and targeted outbound demand into qualified opportunities and create an exceptional first-touch experiences for prospects.
You’ll work closely with our Marketing, Sales, and Operations alongside using LangChain and LangGraph-powered agents to automate list building, enrichment, and outreach freeing you to focus entirely on high-impact prospecting and conversations with teams exploring agentic AI.
What makes this role different: You’ll drive pipeline and revenue while learning to leverage AI, automation, and LangChain itself to become a next-generation GTM operator.
What You'll Do:
- Follow up with inbound and outbound prospects via phone, email, and LinkedIn to uncover fit, needs, and potential value.
- Partner closely with Account Executives to hand off qualified opportunities and ensure a smooth buyer experience.
- Capture and share insights from conversations to inform our sales plays, product roadmap, and agent development.
- Experiment with new channels, messaging, and automation to continuously increase conversion and efficiency.
- Use LangChain powered agents to test, learn, and improve prospecting strategies
How to be successful in this role:
- 1–2 years of experience in a Sales, SDR, or BDR role within SaaS or technology (or strong curiosity and drive if you’re early in your career)
- Clear, confident communicator who can engage both technical and business audiences
- Motivated by learning, iteration, and experimentation you treat outreach like a craft
- Comfortable with a mix of structure and ambiguity you can execute repeatable processes while improving them along the way
- Excited about modern sales tech, AI tools, and shaping how next-generation GTM teams operate
- Positive, persistent, and highly organized you follow up, follow through, and bring energy to every interaction
Compensation
- On target Earnings: $125,000
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Salt Lake City, UT
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Intermediate Software Engineer
Who you'll work with
We're looking for motivated, self-starting engineers who want to grow their skills by solving complex, challenging problems across the healthcare continuum. You'll join a team that values curiosity, ownership, and trying new approaches. You'll report to a Software Engineering Manager and work closely with Product, QA, and DevOps.
What you'll do
Design, build, test, and support back-end services and web front ends
Take on hard problems and own them end to end, from requirements to production
Debug and resolve issues across distributed systems
Build with reliability, scalability, and security in mind
Automate repetitive work through tooling and scripting
Review teammates' code and have them review yours
Join sprint ceremonies and the team's on-call rotation
Use AI coding assistants as part of your daily work
What we're looking for
3+ years of professional software development
Strong Java, including Spring
Experience building REST APIs
Solid SQL and relational database experience
Experience writing automated tests
Some front-end experience
Comfort with Git-based workflows and code review
A drive to learn and the initiative to move work forward without being asked
Nice to have
Authentication and identity standards (OAuth, OpenID Connect, SAML)
Containers and container orchestration
CI/CD pipelines and build automation, on any toolchain
Cloud platforms, especially Azure
Infrastructure as code
Observability: logging, metrics, and dashboards
Scripting for automation
Linux and networking fundamentals
Experience on a SaaS product
Production support or on-call experience
What success looks like
You deliver working, tested code that solves real problems
You pick up unfamiliar areas of the system and go deep on your own
You take on bigger, more ambiguous problems over time
You build trusted working relationships with peers and partners
You're comfortable with the discomfort of learning new things, and you bring fresh ideas
Don't meet every bullet? Apply anyway.
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The USD base salary range for this position is $113,300-141,600+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all USD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: New York, New York
Via is the global leader in transportation technology, powering modern, data-driven transit networks for hundreds of agency partners worldwide. Now, we are building our next frontier: AI Labs. This new, high-growth vertical combines Via’s global scale with cutting-edge artificial intelligence to build next-generation software for cities, automate complex systems, and unlock massive revenue opportunities.
As a
Business Development Associate Principal
, you will operate at the intersection of marketing and sales to support the growth of AI Labs. You will own the research and outreach strategies to generate meaningful engagement with top prospects and customers, facilitating the partnerships that bring equitable and affordable transit to communities worldwide and supercharging the public sector with AI solutions.
This is an exciting role, tasked with building a book of business for a fast-growing new vertical. You’ll play a key role in shaping the team’s approach and helping cities develop new AI solutions.
About the Role:
Build pipeline for AI Labs, a new vertical dedicated to improving how cities function.
Perform deep-dive research on accounts and individuals to create comprehensive buying committee maps and informed account plans.
Lead multi-channel outreach campaigns across email, phone, and LinkedIn to articulate the value of Via’s AI solutions.
Facilitate meetings, provide demos, qualify leads, and close deals as appropriate.
Maintain and optimize sales tools within our CRM and marketing tech stack to ensure data accuracy and process scalability.
Collaborate with commercial teams to align outreach efforts with broader sales goals and regional growth strategies.
About You:
Minimum of 3-4 years of experience in B2B marketing, account-based marketing, or a sales development (BDR/SDR) role.
Analytical mindset with the ability to use campaign data to identify what’s working and where to pivot strategy.
Proficiency in CRM and marketing automation tools to manage high volumes of outreach and research effectively.
Clear, concise communicator capable of writing professional outreach and explaining complex AI solutions simply.
Hungry to learn about AI, automation opportunities in the Public Sector, and the Via buying audience, with a proven ability to implement feedback quickly.
Resilient and team player who enjoys building relationships over time and remains undeterred by setbacks.
Compensation and Benefits:
All final pay rates and levels will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data
Salary Range: $90,000 -$115,000 + $10k-15k bonus target
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: New York, New York
Via is the global leader in transportation technology, powering modern, data-driven transit networks for hundreds of agency partners worldwide. Now, we are building our next frontier: AI Labs. This new, high-growth vertical combines Via’s global scale with cutting-edge artificial intelligence to build next-generation software for cities, automate complex systems, and unlock massive revenue opportunities.
As a
Partnerships Associate
, you will operate at the intersection of marketing and sales to support the growth of AI Labs. You will own the research and outreach strategies to generate meaningful engagement with top prospects and customers, facilitating the partnerships that bring equitable and affordable transit to communities worldwide and supercharging the public sector with AI solutions.
This is an exciting role, tasked with building a book of business for a fast-growing new vertical. You’ll play a key role in shaping the team’s approach and helping cities develop new AI solutions.
About the Role:
Build pipeline for AI Labs, a new vertical dedicated to improving how cities function.
Perform deep-dive research on accounts and individuals to create comprehensive buying committee maps and informed account plans.
Lead multi-channel outreach campaigns across email, phone, and LinkedIn to articulate the value of Via’s AI solutions.
Facilitate meetings, provide demos, qualify leads, and close deals as appropriate.
Maintain and optimize sales tools within our CRM and marketing tech stack to ensure data accuracy and process scalability.
Collaborate with commercial teams to align outreach efforts with broader sales goals and regional growth strategies.
About You:
Minimum of 1–3 years of experience in B2B marketing, account-based marketing, or a sales development (BDR/SDR) role.
Analytical mindset with the ability to use campaign data to identify what’s working and where to pivot strategy.
Proficiency in CRM and marketing automation tools to manage high volumes of outreach and research effectively.
Clear, concise communicator capable of writing professional outreach and explaining complex AI solutions simply.
Hungry to learn about AI, automation opportunities in the Public Sector, and the Via buying audience, with a proven ability to implement feedback quickly.
Resilient and team player who enjoys building relationships over time and remains undeterred by setbacks.
Compensation and Benefits:
All final pay rates and levels will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data
Salary Range: $70,000-$80,000 + $5k bonus target
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: New York, New York
Via is the global leader in transportation technology, powering modern, data-driven transit networks for hundreds of agency partners worldwide. Now, we are building our next frontier: AI Labs. This new, high-growth vertical combines Via’s global scale with cutting-edge artificial intelligence to build next-generation software for cities, automate complex systems, and unlock massive revenue opportunities.
As a
Business Development Associate
, you will operate at the intersection of marketing and sales to support the growth of AI Labs. You will own the research and outreach strategies to generate meaningful engagement with top prospects and customers, facilitating the partnerships that bring equitable and affordable transit to communities worldwide and supercharging the public sector with AI solutions.
This is an exciting role, tasked with building a book of business for a fast-growing new vertical. You’ll play a key role in shaping the team’s approach and helping cities develop new AI solutions.
About the Role:
Build pipeline for AI Labs, a new vertical dedicated to improving how cities function.
Perform deep-dive research on accounts and individuals to create comprehensive buying committee maps and informed account plans.
Lead multi-channel outreach campaigns across email, phone, and LinkedIn to articulate the value of Via’s AI solutions.
Facilitate meetings, provide demos, qualify leads, and close deals as appropriate.
Maintain and optimize sales tools within our CRM and marketing tech stack to ensure data accuracy and process scalability.
Collaborate with commercial teams to align outreach efforts with broader sales goals and regional growth strategies.
About You:
Minimum of 1–3 years of experience in B2B marketing, account-based marketing, or a sales development (BDR/SDR) role.
Analytical mindset with the ability to use campaign data to identify what’s working and where to pivot strategy.
Proficiency in CRM and marketing automation tools to manage high volumes of outreach and research effectively.
Clear, concise communicator capable of writing professional outreach and explaining complex AI solutions simply.
Hungry to learn about AI, automation opportunities in the Public Sector, and the Via buying audience, with a proven ability to implement feedback quickly.
Resilient and team player who enjoys building relationships over time and remains undeterred by setbacks.
Compensation and Benefits:
All final pay rates and levels will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data
Salary Range: $70,000-$80,000 + $5k bonus target
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title: T-CPT-11483 GoHighLevel (GHL) Technical Virtual Assistant
Independent Contractor – T-CPT-11483 GoHighLevel (GHL) Technical Virtual Assistant/Technical VA/Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A veteran-owned small business is seeking an experienced GoHighLevel Technical Virtual Assistant to manage, improve, and maintain GHL systems supporting several digital businesses.
The client already has approximately two years of experience using GoHighLevel and has existing websites, workflows, integrations, and systems in place. The immediate need is for someone with strong hands-on GHL expertise who can take the client's direction and independently execute the technical setup within the platform.
The VA will primarily work on GHL workflows, automations, pipelines, integrations, and website management while helping ensure the client's connected systems continue operating correctly.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
GHL Workflows & Automation
Build, edit, test, and maintain GoHighLevel workflows
Create and manage pipelines and opportunity stages
Configure automation triggers, actions, and follow-up sequences
Troubleshoot workflows that are not functioning as intended
Test automations before implementation
Monitor existing workflows and make necessary improvements
Help ensure contacts entering GHL trigger the correct automated processes
GHL System & Integration Support
Maintain and organize existing GHL accounts and assets
Support integrations between GHL and the client's other applications
Test incoming data and automation triggers
Troubleshoot basic integration or data-flow issues
Assist with forms, contact management, email templates, and other GHL functionality
Recommend practical improvements based on GHL capabilities
Website Management
Maintain and update websites built using GoHighLevel
Edit pages, content, forms, links, and other website elements
Create or modify basic GHL website pages as needed
Ensure website forms and other elements connect properly to GHL workflows
Troubleshoot basic website issues within the GHL environment
Technical & Project Support
Manage assigned tasks through ClickUp
Document completed changes and technical configurations
Communicate clearly regarding technical limitations or recommended solutions
Test completed work before marking tasks complete
Assist with ongoing GHL monitoring and maintenance as needed
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Hands-on GoHighLevel experience required/ expert
Experience building GHL workflows and automations required
Experience creating and managing GHL pipelines required
Experience with GHL websites, forms, and related assets strongly preferred
Experience troubleshooting GHL workflows and integrations strongly preferred
Experience with CRM integrations and data flows preferred
Strong technical troubleshooting skills
Strong attention to detail
Ability to communicate technical information clearly
ClickUp experience preferred
IDEAL CANDIDATE PROFILE
Highly proficient in GoHighLevel
Strong understanding of workflows, automations, and pipelines
Able to take a business requirement and translate it into a functional GHL setup
Comfortable troubleshooting existing configurations
Technically minded and detail-oriented
Able to work independently without extensive micromanagement
Comfortable making practical recommendations within GHL
Strong problem-solving and testing habits
Organized when managing multiple technical tasks
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
GoHighLevel – Required
ClickUp – Preferred
Google Workspace
CRM / Integration Tools
AI Tools – Familiarity Preferred
Work Schedule
Contracted Hours per Week: 10 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Flexible – TBD
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Technical VA
REQUESTED EXPERIENCE TIER LEVEL: Senior Level
Contracted Hours per Week: 10 hours/week
Daily Working Time: Flexible – TBD
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-C (Strong English Communication Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Remote (USA)
Workplace: remote
Arcadia is the most trusted healthcare platform powering outcomes. We transform complex healthcare data into trusted intelligence, helping providers, payers, and life sciences organizations act with clarity, make confident decisions, and achieve measurable clinical, operational, and financial outcomes.
Built on a comprehensive data foundation spanning tens of millions of patient lives, Arcadia combines advanced analytics and responsible AI to surface meaningful insights, coordinate action, and improve performance at scale. Our approach to AI and automation is governed and transparent — designed to strengthen human expertise, not replace judgment or obscure responsibility.
Hundreds of organizations rely on Arcadia to improve cost, quality, and outcomes. Backed by Nordic Capital, we continue to invest in our platform, AI capabilities, and people as we pursue our purpose: helping healthcare deliver better outcomes for every person, every community, and every generation.
Why This Role Is Important to Arcadia
Customer Insights takes on the work that doesn't fit a one-size-fits-all product — custom data models, bespoke dashboards, registries, and long-running embedded programs — sitting between a platform and a plan.
This role is the first at Arcadia dedicated to Medicaid policy analysis, and it sits on one of our most visible accounts: a state Medicaid agency that is taking direct responsibility for a much larger fee-for-service population. A broader Arcadia team already serves the agency in a variety of ways — risk stratification, dashboards and reporting, quality measurement, and analytics on the state's Medicaid member and claims data — and that relationship is growing. You will work alongside that team and take the lead on the policy-driven analytic work: interpreting program rules and policy documents into analytic logic, and building the registries, data marts, and dashboards that put it to use.
That takes a rare combination: policy fluency to tell a customer what the data can and cannot support, customer presence to be trusted in the room with state program staff and partners, and the technical skill to build the deliverables yourself. We are looking for someone who can ramp on all three quickly. Just as important, this work moves at a pace that is only possible with AI-assisted development: you will be expected to pick up our AI coding and analysis tools quickly and use them heavily from your first weeks, with careful human review.
What Success Looks Like
In 3 months
Get productive quickly with the team's AI-assisted workflow — using AI coding and analysis tools to ramp into the state program's eligibility, claims, and provider data, the program rules and policy context behind it, and the analytic logic and deliverables already in production
Join customer and partner working sessions and begin contributing in the room — answering, in real time, what a proposed definition, threshold, or policy change does to the data and the member population
Independently deliver your first piece of work end to end — a stratification or registry refinement, a data mart component, or a dashboard — with your own policy interpretation and QA behind it
In 6 months
What You'll Be Doing
Medicaid policy analysis
Interpret state and federal Medicaid program rules, eligibility and aid-code structures, benefit and coverage design, and program guidance — translating them into precise, testable analytic logic (cohort definitions, code sets, exclusions, stratification criteria) and documenting the interpretation so decisions are auditable
Advise senior customer leadership on what the data can and cannot support — whether a proposed definition is measurable, what the volumes look like, what a threshold does to caseload, cost, or provider capacity — and anticipate how policy changes (fee-for-service transitions, waivers, provider network rules) affect the data and the questions ahead
Technical analytical delivery
Turn ambiguous policy and operational questions into member and provider data marts, cohort and stratification logic, and registry extracts — in SQL (and Python where needed) on Foundry and Redshift/Athena
Deliver them in the format the customer needs — dashboards, recurring reports, Excel, and leadership decks
Root-cause data-quality issues — reconcile counts across sources, trace bad fields to the source, and agree definitions for undocumented fields and codes with the customer's data staff
Customer presence and engagement
Serve as the senior analytic voice for state program leadership, policy and data staff, prime contractors, and vendor partners — participating in recurring working sessions and translating between policy, operational, and technical audiences
Set priorities, scope, and timelines with Customer Management, and hold real authority to push back on what is and isn't feasible or worth building
Create client-facing materials — leadership summaries, detailed methodology decks, decision memos, technical explainers — tailored to audiences from highly technical data counterparts to policy and executive stakeholders
What You'll Need To Have
Working knowledge of how health programs and managed care plans work, and the ability to turn policy documents and program rules into analytic logic. Direct Medicaid or managed care plan experience is a plus
Clinical code and claims fluency — ICD-10, CPT/HCPCS, and revenue codes to build clinical cohorts; claims, eligibility, and provider/NPI data (NPPES, enrollment files); and judgment about claims timing and completeness
Hands-on, demonstrable fluency with AI coding and analysis tools (Claude Code, Cursor, or similar) as the core of how you work. Picking these tools up quickly and using them heavily is central to how you will onboard and how much you can deliver in this role. Be ready to show us what you have built with AI assistance, how fast you turn work around, and how you review and validate it
Advanced SQL (CTEs, window functions, performance on large claims and eligibility tables) and data modeling, to a real engineering standard
Hands-on experience building dashboards and reports in a BI tool (QuickSight, Power BI, Tableau) and Excel, plus executive-ready decks
Direct customer-facing experience with senior stakeholders — comfortable scoping ambiguous requests, navigating competing priorities, and exercising sound analytical judgment about what to build and what the data can support, on short timelines and without close oversight
A track record of leading an analytic program end to end for senior customer or executive audiences — setting your own priorities, and operating without a project manager or close direction
Sound judgment with sensitive data and PHI
What “Principal” means here
This is the most senior analytic role on the Customer Insights team. It is expected that you can:
Set your own priorities and make the call with incomplete information
Act as the senior analytic voice with agency and partner leadership
Raise the bar for the analysts around you — through standards, review, and example
Don't need a project manager or close direction
We are hiring for the combination of policy fluency, customer presence, and technical skill — we understand candidates may be strongest in one or two of these areas and will build the rest quickly, and speed of ramp matters more to us than any one credential. Tell us where you are strongest and how you have ramped before.
Would Love For You To Have
Direct experience with a state Medicaid agency, a Medicaid-serving prime contractor or consultancy, or a Medicaid managed care plan — California Medi-Cal experience is a real plus
Familiarity with population health concepts: risk stratification, registries, care management, network adequacy, and access and equity analysis
Experience with Python and dbt; familiarity with the AWS ecosystem and its analytics tools (e.g., Athena, Redshift, QuickSight); comfort with orchestration tooling, Jira, Confluence, and GitHub-based workflows
Experience mentoring less experienced analysts
Note: this list spans skills relevant to several facets of the role — we don't expect any given candidate to have all of them. Bring what you have; we'll talk through the rest during the interview process.
What You'll Get
Become a member of the talented, energized, diverse and purpose-driven Arcadian Community with decades of collective experience in population health, product development, and data science
Employee driven programs and initiatives for personal and professional development
A flexible, remote-friendly company with personality and heart
Competitive Compensation, Amazing Benefits including Unlimited FTO
The opportunity to:
Be the senior analytic and policy voice on a high-visibility state Medicaid program serving millions of members, at a pivotal moment for the program
Build the practice — the methodology standards, playbooks, and data assets a growing team will inherit — on problems where analytic choices directly shape which members get reached and how care is delivered and funded
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, verify it by calling us directly at (781) 202-3600 and selecting option 3. You can find more information at Arcadia Careers.
In this role, you are responsible for following all security policies and procedures to protect all PHI under Arcadia's custodianship, as well as Arcadia intellectual property. For security-specific roles, the hiring manager defines any additional responsibilities.
Arcadia does not discriminate based on race, color, sex (including pregnancy and related conditions, sexual orientation, or transgender status), national origin, religion, age (40 and older), equal pay, disability or genetic information (including family medical history or genetic tests or services), and retaliation for filing a charge, reasonably opposing discrimination, or participating in a discrimination lawsuit, investigation, or proceeding.
Location: Remote-Washington, D.C.
Workplace: Remote
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
UiPath is seeking an exceptional Sr. Manager of Customer Success to lead and scale our Customer Success Managers and Technical Account Managers operations across the Federal Civilian accounts. This is a high-impact leadership role for someone who thrives on building teams, driving portfolio performance, and serving as a strategic partner across Sales, Product, and Go-To-Market organizations.
As a Sr. Manager of Customer Success, you will own portfolio performance, proactively reduce systematic risk end-to-end, and build high-performing teams that deliver measurable outcomes for our most strategic government customers. You'll drive operational rigor and discipline across delivery while modeling leadership presence and culture that demonstrates extreme ownership and execution.
What you'll do at UiPath
Portfolio & Performance Leadership
· Own and drive portfolio-level performance metrics including renewals, expansion, adoption, and customer health
· Proactively identify and reduce systematic risk across the customer lifecycle
· Operate with data-driven rigor using forecasting, probabilities, and path-to-plan analysis
· Tie customer adoption directly to measurable revenue impact and business outcomes
· Player-Coach: will be responsible for owning success for marquee accounts
Strategic Partnership
· Serve as a strategic partner across Sales, Product, and Go-To-Market teams
· Build and maintain established cross-functional influence across the organization
· Collaborate on deal construction and commercial activity
· Drive alignment between customer success strategies and broader GTM initiatives
Team Leadership & Development
· Build and scale high-performing Customer Success and Technical Account Managers
· Provide strong interpersonal coaching and mentorship to team members
· Model unwavering accountability and ownership culture
· Establish and communicate "what good looks like" across the organization
· Champion customer- and team-oriented culture
Operational Excellence
· Drive operational rigor and discipline across service delivery
· Establish and maintain key operational standards for the business
· Transform individual execution into broader packaged plays and new standards
· Ensure consistent and articulate communication across all stakeholders
What you'll bring to the team
Required Qualifications:
· Previous experience with formal people management and team leadership
· Candidates must be authorized to work in the United States for this role
· Proven track record in broad portfolio impact including renewals, saves, and adoption metrics
· Experience with deal construction and commercial activity
· Established cross-functional influence across Sales, Product, and GTM organizations
· Strong interpersonal, coaching, and mentorship skills
· Entrepreneurial mindset with tenacious execution capabilities
· Articulate and consistent communication style
· Customer- and team-oriented approach with ability to champion culture
Preferred Qualifications:
· Deep exposure to public sector business landscapes
· Understanding and usage of key industry solutions embedded in GTM strategy
· Established relationships across marquee accounts
· Examples of transforming individual execution into broader packaged plays or new organizational standards
· Demonstrated ability to identify and establish operational excellence benchmarks
· Experience operating in complex, highly technical renewal deal cycles
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: United States; New York, NY
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Apono is now part of 1Password https://1password.com/. Together, we’re shaping the future of identity security for humans, machines, and AI agents. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. We deliver just-in-time, just-enough access governance, unleashing productivity without compromising security. If you’re excited to work alongside a team of curious, driven individuals and solve hard problems at scale, come join us and help build a safer, simpler digital future for everyone.
We are looking for a Sr Group Manager of Product to lead Apono’s product team and oversee the entire Apono platform, including its integration with 1Password. This is a hands-on leadership role for someone who can combine strong product judgment, people leadership, execution discipline, and deep care for customers and teams.
You will be responsible for creating cohesiveness across the platform, ensuring that different product areas, user experiences, workflows, and integrations come together into one clear and powerful product.
You will report directly to the Director of Product, providing ongoing visibility into roadmap progress, execution risks, release readiness, and product impact. You will work closely with Engineering, Design, GTM, Customer Success and leadership to ensure that Apono is building the right things, in the right way, for our customers.
This is a remote opportunity within the US with a focus on the East Coast.
What we're looking for:
- 8+ years of product management experience, including experience leading broad product areas or platforms in a Business-to-Business (B2B) environment.
- 2+ years of experience leading, mentoring, or managing Product Managers; experience managing Designers is an advantage.
- Demonstrated experience managing roadmaps, releases, launches, and cross-functional delivery from strategy through execution.
- Strong product judgment and experience working directly with enterprise customers, technical buyers, security teams, and executive stakeholders.
- A strong technical orientation, with the ability to partner deeply with Engineering on architecture, feasibility, dependencies, and tradeoffs.
- Experience in cybersecurity, cloud infrastructure, Identity and Access Management (IAM), privileged access management, DevOps, or another complex technical domain.
- Experience with artificial intelligence, automation, agentic workflows, platform integrations, or Software as a Service (SaaS) products.
What you can expect:
- Set direction across the Apono platform, creating alignment across product areas, user experiences, workflows, and integrations.
- Own roadmap execution, making priorities clear, surfacing tradeoffs, and connecting delivery to company goals.
- Guide release planning and tracking, including dependencies, scope changes, launch readiness, and post-release learning.
- Lead, mentor, and support a team of Product Managers as they grow their skills and deliver meaningful customer and business impact.
- Coach product teams to identify meaningful customer problems, validate assumptions, and deliver focused minimum viable products (MVPs).
- Partner closely with Engineering, Design, Go To Market (GTM), Customer Success, Sales, Marketing, and Product Marketing.
- Engage with customers and prospects to understand access management challenges and turn those insights into product opportunities.
The annual base salary for this role is between $202,000 USD and $293,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
You will serve as a front-line manager for Ramp’s founding Public Sector Sales Development Representative (SDR) team. This team will drive outbound prospecting and pipeline generation within a critical growth segment for Ramp: Public Sector.
You will build and evolve Ramp’s Public Sector go-to-market motion from the ground up. Key responsibilities include coaching and developing SDRs, setting team strategy, and partnering closely with Sales, Marketing, Product, and executive leadership to drive pipeline and business outcomes.
As a member of the Sales Leadership team, you will play a critical role in shaping, scaling, and refining Ramp’s Public Sector growth strategy.
WHAT YOU'LL DO
- Build and scale the Public Sector SDR function, including team structure, playbooks, messaging, and operating processes.
- Foster a high-performing team culture by managing daily activity, quota attainment, and key performance metrics.
- Hire, onboard, and train SDRs on Ramp’s products, Public Sector positioning, buyer personas, competitive landscape, and sales tools.
- Create and execute career-development and leadership plans for direct reports, including regular 1:1 coaching on time management, objection handling, prospecting strategy, and active listening.
- Coach SDRs through complex, multi-threaded outbound motions, including account research, executive-level messaging, and strategic pipeline generation.
- Define Ramp’s Public Sector competitive differentiation and develop resources to strengthen objection handling and go-to-market execution.
- Lead cross-functional initiatives with AEs and partners across Product, Sales, and Marketing to achieve company objectives.
- Report on segment performance and forecast pipeline to senior leadership.
- Improve team output and efficiency by continuously optimizing systems, processes, and operating rhythms.
- Represent the Public Sector Sales Development team in cross-functional forums and with leaders across the organization.
WHAT YOU NEED
- At least 2 years of quota-carrying individual-contributor sales experience, with a consistent record of exceeding goals.
- At least 3 years of experience building and leading sales development teams, with a demonstrated record of exceeding team goals.
- Success in fast-paced, results-oriented go-to-market environments (ideally within SaaS) and a history of outperforming quota in outbound sales.
- Experience managing or selling into the Public Sector.
- A passion for hiring and talent development, with a thoughtful approach to team planning and career growth.
- Proficiency with data-analysis tools and familiarity with email and call-automation platforms.
- Ability to use data to inform decisions, build scalable systems, and identify process improvements.
- Strong collaboration, communication, influence, and presentation skills.
NICE-TO-HAVES
- Experience selling financial-services products in a full-cycle sales role.
- Experience building a Public Sector SDR function from the ground up or scaling a team within a new segment.
- Experience at a high-growth startup.
- Bachelor’s degree from an accredited university.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT THE TEAM
As a Senior Associate on Wealthsimple's Treasury Cash Management team, you'll play a critical role in ensuring optimal cash flow management and operational efficiency. You'll manage daily payment processing operations, monitor balances across accounts, and develop immediate and short-term cash flow forecasts that drive liquidity and revenue optimization decisions.
IN THIS ROLE YOU’LL HAVE THE OPPORTUNITY TO
- Process and validate daily payment transactions across multiple channels
- Manage journal entries with precision and timeliness
- Monitor and maintain target balance thresholds across banking relationships
- Develop and maintain short term cash flow forecasts
- Optimize liquidity positions to maximize financial returns
- Communicate cash position updates to relevant stakeholders
- Identify process improvement opportunities and implement solutions
- Analyze patterns in cash movements and highlight anomalies
- Support treasury operations during high-volume periods
SKILLS YOU’LL BRING
- Extreme attention to detail with strong data verification instincts
- Understanding of brokerage operations and settlement processes
- Demonstrated ability to thrive in fast-paced, dynamic environments
- Adaptability to quickly pivot between tasks and processes as priorities shift
- Exceptional organizational skills and structured approach to work
- Working knowledge of AI tools for data analysis and process optimization
- Proficiency in identifying data anomalies and outliers in large datasets
- Strong analytical capabilities to understand numerical relationships
- Independent problem-solving skills with solution-oriented mindset
- Excellent communication skills, both written and verbal
- Experience with treasury management systems and banking platforms
- Bachelor's degree in Finance, Accounting, Economics or related field
PREFERRED QUALIFICATIONS
- 2-3 years minimum in cash management or payment processing experience
- Experience in fintech or digital banking environments
- Knowledge of regulatory requirements for financial transactions
- Familiarity with SQL or other data query languages
- Experience with process automation tools
- Understanding of settlement risk and liquidity management principles
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: New York, United States; Toronto, Canada
Workplace: hybrid
Technical Operations Manager
We are seeking a hands-on Technical Operations Manager to own and mature core TechOps capabilities across security, endpoint management, identity, networking, operational resilience and service management. Security is an equal and integral part of the role, alongside reliable day-to-day technology operations and continuous improvement. The successful candidate will combine strong technical troubleshooting and security operations experience with operational leadership. You will hold global ownership for assigned TechOps capabilities while acting as the primary TechOps presence within your region. You will be expected to identify risks and operational weaknesses, design practical solutions, drive remediation to completion and maintain clear, audit-ready evidence of control effectiveness.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities
Security Operations & Incident Management
•
Operate as a hands-on security-focused TechOps leader across endpoint, identity, email, collaboration and access layers.
•
Use Microsoft Defender and related security tooling to investigate alerts, suspicious activity, endpoint vulnerabilitie and configuration weaknesses.
•
Perform technical investigation, containment and remediation for incidents within TechOps scope, partnering with Security/SOC, SRE and Engineering where deeper investigation or escalation is required.
•
Drive root-cause analysis, corrective actions and post-incident improvements to reduce recurrence.
•
Support least-privilege, privileged access and Zero Trust security principles across the technology estate. Endpoint, MDM & Vulnerability Management
•
Own the security, compliance and operational health of Windows and macOS endpoints globally.
•
Own MDM and endpoint management capabilities, including device enrolment, compliance policies, security baselines, encryption, application deployment and configuration management.
•
Drive endpoint vulnerability and patch management from identification and risk prioritisation through remediation and compliance reporting.
•
Monitor vulnerable or non-compliant devices, investigate exceptions and ensure remediation within agreed timelines.
•
Maintain secure endpoint standards aligned with recognised security benchmarks and organisational requirements.
Identity & Access Management
•
Administer and improve Microsoft Entra ID, including Conditional Access, MFA, SSO, SCIM, enterprise applications, groups and identity protection.
•
Own and continuously improve Joiner, Mover and Leaver (JML) processes, ensuring reliable provisioning and timely deprovisioning of access.
•
Drive automation and group-based access models to reduce manual administration and strengthen access governance.
•
Support privileged access management and identity governance controls. Networking & Secure Access - Core Requirement
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Demonstrate strong practical networking knowledge, including TCP/IP, DNS, DHCP, routing, NAT, firewalls, proxies, VPNs, Wi-Fi, certificates and TLS/SSL.
•
Own or support secure access technologies such as Zscaler, including Client Connector, traffic forwarding, URL filtering, SSL inspection, PAC files, internet access and private application access.
•
Troubleshoot complex connectivity issues and determine whether the root cause sits with the endpoint, identity, DNS, network, proxy, firewall, certificate or application layer.
•
Work with network, security and infrastructure partners to design and implement resilient, secure office and remote connectivity.
•
Support office network operations, ISP/vendor escalations and connectivity resilience within the assigned region.
Compliance, Vanta & Control Management
•
Own the operational effectiveness of TechOps security and compliance controls and use Vanta to monitor control health, identify gaps, coordinate remediation and maintain evidence.
•
Support audit and regulatory readiness across ISO 27001, SOC 2, PCI DSS, GDPR and other applicable frameworks.
•
Understand the purpose and risk addressed by TechOps controls rather than treating compliance as an evidence-only exercise.
•
Partner with Security, Risk, Legal and Compliance teams on risk assessments, audit requests, control testing and remediation activities.
•
Maintain accurate, timely and audit-ready technical documentation and evidence.
IT Service Management, Jira & Operational Excellence
•
Use Jira/Jira Service Management to manage operational work, priorities, ownership, SLAs, backlog, incidents, service requests, problems, changes and access requests.
•
Act as an escalation point for complex operational and security issues and coordinate structured resolution across teams.
•
Establish and maintain measurable operational standards, dashboards and service performance reporting.
•
Ensure problems are taken through to resolution with clear ownership and follow-through, not simply transferred between teams.
Process Improvement & Automation
•
Continuously review TechOps processes and identify opportunities to simplify, standardise, automate or introduce self-service.
•
Develop and maintain automation using PowerShell, APIs and workflow platforms to reduce manual effort and improve reliability, security and auditability.
•
Create scalable global standards while recognising legitimate regional requirements.
•
Document repeatable processes through runbooks, SOPs, knowledge articles and technical documentation.
Asset, Software & Technology Lifecycle
•
Maintain accurate hardware, software, access and ownership inventories, with clear linkage between users, identities, devices, applications and privileges.
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Oversee device lifecycle activities including deployment, stock/spares, recovery, secure disposal and regional logistics.
•
Support software licensing, application lifecycle management and identification of unused or unnecessary licences.
•
Evaluate and onboard new IT/security tooling with appropriate technical, security and operational due diligence.
Regional Office Technology & Vendor Management
•
Act as the primary TechOps contact for the assigned office/region and ensure reliable, secure and professional end-user technology services.
•
Own or coordinate office technology including connectivity, Wi-Fi, meeting rooms, printing, end-user equipment and local technology vendors.
•
Manage vendor escalations and service performance and challenge proposed technical solutions where appropriate.
•
Provide initial operational triage for business-critical platform or production incidents and coordinate escalation to SRE or Engineering.
Leadership, Ownership & Collaboration
•
Operate with a high degree of autonomy: identify issues, assess risk, propose solutions, drive delivery, communicate progress and close the loop.
•
Mentor and guide TechOps specialists, delegate effectively and promote consistent standards across regions.
•
Partner effectively with Security, SRE, Engineering, HR, Legal, Compliance and business stakeholders.
•
Communicate operational health, risks, incidents, dependencies and improvement priorities clearly to TechOps leadership and relevant stakeholders.
•
Take global ownership of assigned TechOps capabilities while supporting regional execution and cross-region consistency.
Experience & Qualifications
Experience
•
7+ years of experience across Technical Operations, Security Operations, Systems Engineering, Infrastructure or related roles.
•
Demonstrated experience operating and improving technology/security controls in a distributed, multi-region environment.
•
Experience working in a regulated or security-conscious organisation is strongly preferred.
•
Experience owning technical services or capabilities through their full operational lifecycle.
Technical Expertise - Must Have
•
Strong hands-on Windows and macOS endpoint management and security experience.
•
Strong MDM/endpoint management experience with platforms such as Intune, Iru/Kandji, Jamf, ManageEngine Endpoint Central or equivalent.
•
Strong Microsoft security and identity experience, particularly Microsoft Defender and Entra ID.
•
Strong practical networking and troubleshooting knowledge across DNS, DHCP, TCP/IP, routing, NAT, firewalls, proxies, VPNs, Wi-Fi, certificates and TLS/SSL.
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Experience with Zscaler or comparable secure access/SSE platforms.
•
Experience with vulnerability management, patching, security baselines and remediation tracking.
•
Working knowledge of ISO 27001, SOC 2 and/or PCI DSS controls and audit requirements.
•
Strong scripting and automation skills, particularly PowerShell, with the ability to work with APIs and workflow automation.
•
Experience with Jira/Jira Service Management or comparable ITSM platforms and structured operational processes.
Nice to Have
•
Microsoft Purview experience covering DLP, information protection and data classification.
•
Exposure to PAM and identity governance tooling.
•
Cloud security/operations exposure across Azure, AWS and/or GCP.
•
Experience with Vanta or similar compliance automation platforms.
•
Experience with office network design, ISP management and resilient connectivity.
Attributes
•
Security-first and operationally minded, with equal focus on protection, reliability and user experience.
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Hands-on and technically credible; comfortable troubleshooting complex issues rather than relying solely on vendors or specialists.
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Ownership-driven, with strong follow-through from problem identification to measurable resolution.
•
Calm and methodical during incidents and high-pressure situations.
•
Comfortable challenging existing processes and proposing practical improvements.
•
Strong communicator across technical and non-technical teams, time zones and cultures.
•
Highly organised, documentation-driven and comfortable working with measurable objectives and controls.
Technology Environment
Microsoft 365, Azure Entra ID, Microsoft Defender, Microsoft Purview, MDM/endpoint management platforms, Windows and macOS, Zscaler, Vanta, Jira/Confluence, AWS and GCP, and third-party security and collaboration platforms supporting a globally distributed workforce.
Please note, candidates will need to have the right to work in the
jurisdiction that they are looking to work in.
The main responsibilities of this role are outlined above; however, this description is not exhaustive, and the job holder may
be required to undertake additional duties from time to time to ensure the smooth running of the department. The role may require some working outside our normal working hours.
Location: London, UK
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
Regional Marketing Manager EMEA
Sensor Tower
Location: London, UK
Work arrangement: Hybrid, with 2-3 days per week in the office
Organization: Marketing
Level: Director; initially an individual contributor, with future team leadership
About the role
Sensor Tower is seeking a Regional Marketing Manager to drive marketing across Europe, the Middle East, and Africa (EMEA). Based in London, you will help create and implement Sensor Tower’s regional marketing strategy, building awareness, generating demand, and supporting pipeline growth in partnership with regional Sales and our global Marketing organization.
This is a broad marketing role with an emphasis on product marketing and brand marketing. You will develop a strong grasp of our products and customer use cases, translating complex capabilities into clear, persuasive messaging for EMEA audiences. Working closely with Product, Sales, Engineering, and Customer Success, you will contribute regional insights to global launches and adapt global programs for local markets.
This is a director-level position that will begin as a hands-on individual contributor. You will set priorities, write content, and deliver programs directly, while establishing the foundation to build and lead an EMEA marketing team over time.
What you will do
- Drive the EMEA product marketing strategy and plan, aligning regional priorities with sales goals, global go-to-market strategies, and opportunities across the region.
- Work with Product and Engineering to understand product capabilities and translate technical information into customer value propositions and relevant use cases.
- Partner with global Marketing and Product on product and feature launches and beta programs, bringing EMEA buyer needs into planning and leading regional messaging and activation
- Help plan and execute integrated campaigns across content, email, digital channels, account-based marketing, and events to generate qualified pipeline and support deal progression.
- Collaborate with other marketing leaders on regional events.
- Equip regional Sales teams with localized pitch decks, competitive battlecards, product presentations, and case studies that address customer needs and objections.
- Gather customer feedback, competitive intelligence, and market insights across EMEA. Share actionable findings with global teams to inform product and marketing decisions.
- Establish scalable marketing processes, identify future hiring needs, and build and develop the regional marketing team as the function grows.
What you will bring
- Significant B2B marketing experience, with a track record of driving regional strategy and delivering results at a senior or director-level scope.
- Exceptional writing and editing skills in English, including the ability to explain complex products and data clearly to different buyer audiences.
- Experience adapting global strategies for EMEA, with an understanding of regional differences in buying behavior and market needs.
- The ability to build product knowledge quickly and partner effectively with Product and Engineering on messaging and launches.
- Strong cross-functional collaboration and influence, including partnership with regional Sales and global teams across time zones.
- Experience using CRM, marketing automation, and analytics tools to measure performance and guide decisions.
- Sound strategic judgment and prioritization, with the willingness to execute directly and the leadership skills to build a team over time.
- Broad hands-on experience across demand generation, field marketing, content, and account-based programs, with evidence of pipeline impact
Preferred experience
- Experience in SaaS, MarTech, AdTech, digital market intelligence, or data products.
- Experience hiring, mentoring, or managing a marketing team.
- Familiarity with Salesforce, Looker, or buyer intent platforms.
- Additional language skills relevant to EMEA markets.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: United States (Remote)
Workplace: Remote
About the Role
The Senior Analytics Engineer will help build the reusable analytical models, tools, and systems to power decisions across Temporal. This role reports to the Director of Data Engineering and Analytics. Ultimately, your goal is to make it possible for every Temporal employee to produce first-class analyses.
You will work across multiple business domains, including Product, GTM, Finance, and Engineering to deeply understand their needs and build solutions that enable both people and agents to reliably answer their analytical questions. You will architect and implement the data layer that sits between our landed source data and our various user interfaces via canonical entities, shared dimensions, metric definitions, data marts, etc. That includes making core concepts such as accounts, namespaces, activation, billable usage, and revenue consistent wherever they are used.
You will take direct ownership of work that is currently distributed across the Data Engineering and Analytics team, including data modeling, data mart and Omni Topic creation, and enablement. Along with helping to align our business logic across marts and dashboards, you will create clear technical governance and controls as you work to empower stakeholders across the business.
You will work closely with Data Platform and Trust on orchestration, deployment, observability, access controls, performance, reliability, and cost. You will partner with Data Science and Applied AI on feature tables, model outputs, model consumption, and monitoring. You will work with business functions on source system hygiene, prioritization of tasks, and validating business meaning of shared metrics.
The ideal candidate possesses strong SQL skills, sound business acumen, and deep expertise in building semantic products gained through years of experience across different tools, modeling frameworks, and subject areas. The candidate is comfortable with ambiguous business questions, knows when to build a reusable data product vs modify an existing one, and how to deliver practical solutions in keeping with an overall governance framework and strategy. You will be hands-on writing code, tests, documentation, and performing technical reviews.
What You’ll Do
- Build and maintain reusable analytical data products across Temporal's business domains.
- Define canonical entities, shared dimensions, purpose-built marts, metric components, explicit grains, keys, lineage, and history behavior.
- Design and maintain core parts of the Omni semantic layer and certified Topics, with clear definitions for measures, dimensions, joins, and time handling.
- Establish and improve standards for modeling, metric implementation, documentation, and change management. Build automated checks for freshness, completeness, uniqueness, and relationships between datasets, and make failures visible to the teams that own them.
- Reduce duplicated or conflicting logic across source tables, marts, Omni workbooks, dashboards, notebooks, and analytical agents.
- Partner with Data Platform and Trust on deployment, orchestration, observability, access controls, performance, cost, and production reliability.
- Partner with Data Science and Applied AI on feature tables, prediction outputs, model consumption, and monitoring.
- Work with domain partners and senior stakeholders to turn ambiguous questions into precise definitions, reusable models, and trusted ways for teams to answer follow-up questions themselves.
- Help qualified contributors outside Data Engineering and Analytics create tables, models, notebooks, and workbooks through controlled sandboxes, templates, automated checks, review, and promotion into shared-use environments.
- Make important data products understandable and usable for people and analytical agents through documented contracts, metadata, ownership, quality status, and retrieval guidance.
- Contribute to architecture decisions, design reviews, code reviews, and coaching while remaining hands on in SQL/code, modeling, testing, and documentation.
What You’ll Focus on First
- During your first several months, you will help the team:
- Document ownership of the core Analytics Products portfolio and identify high-risk duplicated or conflicting metric logic.
- Publish the initial canonical entity and mart architecture, including clear standards for grain, keys, history, lineage, and quality controls.
- Launch governed contribution templates, automated checks, and a review and promotion process for qualified contributors outside DEA.
- Create a practical certification and retirement process for metrics, Topics, dashboards, and shared data products.
- Deliver an initial version of one agreed priority data product, such as a revenue, PLG, or account-level model.
What You’ll Bring
- Advanced SQL experience, including the ability to reason about correctness, performance, and maintainability.
- Working proficiency in Python to build and maintain jobs that create and alter tables in the data lake.
- Experience with data transformation frameworks such as DBT, SQLMesh, etc
- Data mart design experience using modeling techniques such as dimensional and entity centric modeling.
- Experience implementing and maintaining a semantic layer or governed metrics.
- Advanced knowledge of grain, keys, history, lineage, contracts, and quality controls.
- Git, review, automated tests, CI/CD, and production ownership.
- Translating ambiguous questions into reusable products.
- Improving self-service while maintaining shared definitions.
- Working with senior business and technical stakeholders.
Helpful Experience
- S3, Athena, Iceberg, Hive, or another open lakehouse architecture.
- Hands-on experience with Omni Analytics, Looker, or a comparable semantic layer.
- Experience orchestration systems.
- Usage-based B2B SaaS, cloud infrastructure, developer tools, or consumption-based revenue.
- Building governed contribution programs.
- Designing metadata or semantic products for analytics agents.
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: United States (Remote)
Workplace: Remote
About the Role
The Data Scientist, Product Growth and Experimentation will help drive decision making in support of our Product Led Growth function.
This role sits at the intersection of Data, Product, Growth, and GTM. You will work deeply embedded within the Product and Engineering teams focused on PLG. Your focus will be illuminating the user journey from initial interest to fully adopted and all the steps in between. You will surface friction points in the onboarding process and identify behaviors that are indicative of successful adoption. You will evaluate interventions that help us to bring the value of Temporal to more users.
You will work effectively across both large data, clean data sets and data sets with constraints in duration and sample size to provide well-informed recommendations and conclusions. You will bring deep knowledge and practical experience with statistical methods including matched comparisons, quasi-experimental methods, and uncertainty measurements to help overcome these constraints.
The ideal candidate possesses strong analytical judgment and practical product sense. Ambiguous business questions do not intimidate you. You have a keen sense for when additional data or analysis could materially change a conclusion, and when it wouldn’t. You apply analytical rigor while balancing what is functionally required to advance a project. Your aim is to drive better decisions and faster learning through measurable customer outcomes.
WHAT YOU’LL DO
- Act as an embedded Data partner to Product, Design, and Engineering, helping shape strategy, product proposals, and experiments from the earliest stages.
- Build analytical frameworks across the full PLG journey from acquisition and activation through engagement, adoption, expansion, monetization, and durability
- Use funnel, cohort, journey, and sequence analysis to identify friction and opportunities for improvement.
- Identify the behaviors and milestones that predict conversion, production readiness, expansion, churn, and long-term customer success, and translate them into leading indicators for successful or stalled accounts.
- Analyze feature discovery and adoption patterns to recommend interventions that increase successful adoption and expansion.
- Design and evaluate experiments and product changes, using matched comparisons, pre/post-intervention analysis, causal methods, and other appropriate techniques when conventional A/B testing is not practical.
- Clearly distinguish observed results from assumptions, quantify uncertainty, and explain the confidence behind each conclusion.
- Help prioritize growth opportunities based on potential impact, confidence, effort, and measurement feasibility.
- Build reusable datasets, metrics, dashboards, and analytical tools that reduce ad hoc work and make insights accessible to Product, Marketing, Sales, and leadership.
- Partner with Engineering and Data Engineering to improve event instrumentation, data quality, and the analytical models required for reliable product analysis.
- Communicate findings through clear visualizations, written narratives, and practical recommendations for technical and non-technical audiences.
WHAT YOU’LL FOCUS ON FIRST
During your first several months, you will help the team:
- Audit signals currently captured in the onboarding flow and recommend new instrumentation as needed
- Establish reporting and repeatable analysis for PLG experiments.
- Analyze user behavior after the first successful Activity or Workflow.
- Identify signals of production readiness and common points where users stall.
- Map feature-adoption paths across important product areas.
WHAT YOU’LL BRING
- A strong foundation in statistics, experimental design, causal reasoning, and quantitative analysis.
- Experience using product, behavioral, or event data to improve activation, engagement, retention, conversion, or expansion.
- Experience working with small samples, noisy signals, imperfect control groups, or environments where standard A/B testing is not always possible.
- Strong judgment in choosing methods that fit the decision, available data, and level of uncertainty.
- Proficiency in SQL and Python for analysis, modeling, and automation.
- Experience with cohort analysis, funnel analysis, segmentation, predictive modeling, and supervised or unsupervised machine-learning methods.
- Ability to prototype quickly in notebooks and convert recurring analyses into reliable data products, models, or workflows.
- Experience with modern data platforms and query engines such as Athena, Presto/Trino, BigQuery, or Snowflake.
- Familiarity with cloud and object-store technologies such as AWS S3.
- Experience building dashboards and reusable analytical assets in a modern business intelligence platform.
- Comfort working with evolving definitions, incomplete instrumentation, and trade-offs between analytical precision and decision usefulness.
- A results-oriented mindset and a record of translating analysis into product or business action.
- Strong communication skills, including the ability to explain methods, uncertainty, and recommendations in plain language.
- Curiosity about developer platforms, cloud infrastructure, usage-based products, and how customers adopt technically complex products.
- A collaborative approach and the ability to work effectively with Product, Engineering, Marketing, Sales, Finance, and Data partners.
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
УдалённоRemote, United States; We work across core systems, integrations, reporting and compliance, and partner closely with stakeholders across time zones to move fast, build with purpose and create seamless experiences that empower people to do their best work; The base salary range for this role’s listed level is currently for residents of the United States only
ОфисSan Francisco, CA
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