Location: San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Team
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core
About the Opportunity
We are seeking an experienced, hands-on and commercially minded Senior Compliance Manager to join our Product Compliance team.This is a senior individual-contributor role focused primarily on the day-to-day review of new products, material product changes and existing product enhancements. The emphasis is on delivering timely, well-reasoned product compliance assessments using a risk-based approach, ensuring that material compliance risks are sufficiently mitigated and the firm’s regulatory positioning protected.You will act as a trusted compliance partner throughout the product development lifecycle, helping Product and Engineering teams navigate complex regulatory requirements while enabling commercially viable outcomes. You will be expected to distinguish between legal or regulatory constraints that cannotbe crossed, risks that can be addressed through proportionate controls, and residual risks that require documented escalation or risk acceptance.
What You'll Be Doing
Own and deliver day-to-day compliance reviews of new products, features, market expansions and material changes to existing products across OKX's global business and product suite
Review product requirements, technical documentation, user journeys, onboarding flows, trading or transaction mechanics, reward structures, disclosures and operational processes.
Apply a risk-based waterfall that distinguishes hard legal or regulatory blockers from risks that may be addressed through controls, product conditions, jurisdictional restrictions, monitoring orescalation.
Conduct and document product compliance risk assessments covering areas such as regulatory perimeter and licensing, AML/CFT, sanctions, KYC, consumer protection, financial promotions, trading and market conduct, asset safeguarding, data privacy and third-party risk.
Produce clear, concise and evidence-based and solutions-based compliance recommendations setting out identified risks, required mitigants, residual exposure and the proposed approval or escalation route.
Work directly with Product, Engineering, Legal, Risk, Central Compliance and local Compliance teams to develop practical and scalable solutions to identified compliance requirements.
Maintain complete and accurate documentation and audit trails for product reviews, decisions, conditions, exceptions, approvals and subsequent changes.
Support post-launch monitoring, control testing and assurance in partnership with Audit, Product and other Compliance teams, and drive remediation of identified issues
Promote a compliance-by-design culture within the product lifecycle; communicate the Product Compliance framework and program requirements to relevant stakeholders and deliver targeted training or guidance to Product, Engineering and business teams as required.
Support special projects and priority product launches in a fast-paced and continually evolving environment.
What We Look For In You
At least 8 years of relevant experience in Compliance, Legal or Risk within financial services, fintech, payments or the cryptocurrency industry.
Bachelor's degree in law, finance, business, economics, engineering or a related field, or equivalent practical experience
Significant hands-on experience in product compliance, regulatory advisory or product risk assessment, including advising on new products and material product changes
Strong understanding of the digital-asset industry and the products offered by crypto platforms, including trading, custody, payments, staking or earn products, lending, structured products, wallets or DeFi.
Strong working knowledge of relevant regulatory and compliance requirements, including licensing and regulatory-perimeter considerations, AML/CFT, sanctions, KYC, consumer protection, financial promotions and trading or market-conduct requirements.
Demonstrated ability to analyze products or initiatives involving significant complexity and risk and translate regulatory requirements into practical product requirements and controls.
Experience in and demonstrated success in leveraging AI-enabled technology to maintain risk assessment standards, including ongoing tuning of agentic skills aligned with the Company’s risk appetite.
Excellent risk judgment and the ability to balance compliance rigor with a pragmatic, risk-based approach that supports responsible commercial outcomes.
Proven ability to develop and deliver repeatable product compliance solutions, controls and review processes aligned with broader group requirements.
Strong project-management and execution skills, including the ability to manage multiple concurrent reviews, maintain accurate documentation and meet product-launch deadlines
Excellent written and verbal communication skills, with the ability to present clear recommendations and lead discussions with Product, Engineering, Legal, Risk, senior management and other Compliance stakeholders.
Strong stakeholder-management skills and the ability to influence product decisions and constructively challenge proposals without compromising Compliance rigor.
Self-motivated, proactive and comfortable operating independently within a fast-paced, globallydispersed team.
High personal integrity and sound professional judgment, including the ability to identify when an issue requires escalation
Nice to Haves
Direct product compliance or regulatory advisory experience at a crypto exchange, fintech or technology-led financial-services company.
Experience supporting multi-jurisdictional product launches and applying regulatory requirements across the United States, European Union, Middle East or Asia-Pacific
Practical knowledge of CeFi trading products, including spot, derivatives, leverage, custody, institutional products and OTC flows
Familiarity with Web3 products, blockchain technology, smart contracts, DeFi protocols and digital-asset transaction flows.
Experience developing compliance risk-assessment frameworks, controls, and key risk indicators
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $200,000 - $300,000
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Mytle Beach, SC
Workplace: onsite
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Columbia, South Carolina Area
Workplace: onsite
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the Role
This position is 100% remote and will be based in the United States and Canada.
The Pipeline Programs Manager turns GitLab's pipeline targets into programs the field can run. You'll own execution of pipeline generation programs, including sales plays, PipeGen days, and run the hygiene checkpoints that keep pipeline data trustworthy. You'll also help surface the risks and upside behind our pipeline plan working across Sales, Marketing, Field Enablement, Sales Strategy, and RevOps.
What You'll Do
Execute global and regional pipeline generation programs, including codified sales plays and PipeGen days, against an established program calendar.
Coordinate in-quarter program delivery across regions and segments: timelines, owners, communications, and follow-through on action items.
Run weekly, monthly, and quarterly pipeline hygiene checkpoints, and report on adherence and trends with RevOps and Sales Strategy.
Partner with Marketing and Enablement to bring pipeline generation programs to the field with the right messaging, content, and training.
Work with the team on the GTM plan by identifying the drivers, risks, and upside that could move the pipeline numbers, and making them visible to decision-makers.
Give input on the design of sales plays, hygiene standards, and related incentives from what you see during execution.
Track program performance against success measures, and summarize what worked, what didn't, and what to change next time.
Coordinate global outbound program execution with Sales Development and sales leaders, and help bring it to regional and team levels at scale.
Identify process and systems improvements in Salesforce and reporting that increase metric visibility and reduce manual work, and work with RevOps and Systems to land them.
What You'll Bring
5+ Years experience in Sales, Sales Programs, Sales Operations, Revenue Operations, Field or Sales Enablement, or Marketing Operations, with a record of delivering programs on time and with quality.
Experience running cross-functional programs with operational rigor: multiple stakeholders, competing priorities, and clear follow-through.
Comfort working with pipeline data. You can use Salesforce and BI dashboards to spot gaps and explain what they mean. Basic SQL (Snowflake or similar) is a plus.
Understanding of the B2B sales funnel: pipeline creation, conversion, velocity, and hygiene.
Clear communication and presentation skills. You can explain a program or a risk to Sales leaders and to cross-functional partners.
Ability to influence without authority, earning trust and moving work forward across teams you don't manage.
Good judgment in a fast-moving environment. You move quickly, keep quality high, and know when to escalate.
Curiosity about how AI and automation can improve go-to-market execution.
Ownership mindset. You carry programs through to outcomes, not just activity.
Experience in a quota-carrying or sales role is a plus.
About the Team
The Pipeline Excellence team builds the pipeline engine that turns GitLab's growth targets into predictable, repeatable revenue outcomes. We set pipeline targets and the GTM plan, run the programs and cadence that keep the field moving, and turn pipeline data into recommendations on where to invest.
We work with Speed with Quality, so our cadence and standards let go-to-market teams move fast without sacrificing forecast accuracy. We hold an Ownership Mindset, meaning every stage of the funnel has a defined owner and standard. We measure ourselves on Customer Outcomes: pipeline health exists to drive real bookings and real customer relationships, not just activity. We work closely with Sales leadership, Sales Strategy, Marketing, Field Enablement, Sales Development, Finance, and Analytics, and we're scaling that engine for the agentic era.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$129,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what\'s possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
An overview of this role
As a Strategic Account Executive, you'll own a portfolio of strategic and large enterprise customers and prospects in France, helping them realize the full value of GitLab's AI-powered DevSecOps platform.
You'll solve real business problems for senior stakeholders by breaking into net new enterprise accounts and expanding adoption within existing customers, using a consultative sales approach to connect their priorities with GitLab's DevSecOps and AI capabilities.
You'll lead full-cycle, complex deals, collaborate closely with pre- and post-sales teams and strategic channel partners, and act as the voice of your customers by sharing their feedback and product ideas through GitLab\'s public issue tracker.
In your first year, you'll be expected to build and execute focused account plans, establish a healthy, qualified pipeline, and drive successful evaluations and rollouts that set the foundation for long-term growth across your territory.
What you’ll do
Own a portfolio of strategic and large enterprise accounts in France, driving both new customer acquisition and expansion within existing customers.
Lead complex, multi-stakeholder sales cycles from prospecting and qualification through evaluation, negotiation, and close using a consultative approach.
Develop and execute focused account plans that connect customer priorities with GitLab’s AI-powered DevSecOps platform and GitLab Duo capabilities.
Collaborate with Solutions Architects, Customer Success, Support, and Channel partners to run successful evaluations, rollouts, and long-term adoption of GitLab.
Partner with strategic channel partners to plan and execute joint territory activities, co-selling motions, and campaigns that build and progress qualified pipeline.
Act as the voice of the customer by sharing feedback and product ideas through GitLab’s public issue tracker and with internal product and go-to-market teams.
Maintain accurate activity, pipeline, and forecast data, and contribute to win/loss reviews to continuously improve sales execution and territory strategy.
Work with Marketing to shape and support account-based and regional campaigns tailored to priority accounts and key buying centers in your territory.
What you’ll bring
Experience managing and growing large, complex strategic or enterprise accounts, including both new logo acquisition and expansion of existing customers.
Background selling software, developer tools, or related technology solutions to senior business and technical stakeholders in enterprise organisations.
Skill in building and executing structured account plans, managing pipeline and forecast data, and coordinating cross-functional resources across pre-sales, post-sales, support, and channel partners.
Ability to run full-cycle, multi-stakeholder sales processes using a consultative approach, from prospecting and qualification through evaluation, negotiation, and close.
Effective communication and presentation skills, with the ability to translate customer needs into clear input for product, marketing, and technical teams.
Familiarity with Git, software development tools, or application lifecycle management, and interest in learning GitLab’s DevSecOps and AI-powered platform.
Alignment with GitLab’s values, including transparency, collaboration, and inclusion, with openness to bringing transferable experience from different industries or backgrounds.
About The Team
You’ll join a regional Strategic Sales team that focuses on GitLab’s largest and most complex customers in the France. You’ll work closely with Solutions Architects, Customer Success, Support, and channel partners in a fully remote, asynchronous environment, using GitLab itself to plan, track, and document work across regions. We’re focused on helping enterprise customers standardize on GitLab at scale, navigate complex buying centers, and build long-term partnerships that align GitLab’s roadmap with customers’ business and technology goals.
How GitLab Will Support You
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you\'re excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Worldwide; Remote - Europe
Workplace: remote
About Welo Life Sciences
Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications. welolifesciences.com
About the Role
We are looking for experienced Spanish (Spain) to English (GB or US) linguists to support a high-volume, fast-turnaround pharmacovigilance program for a leading global pharmaceutical company. Work involves translating and reviewing safety and regulatory content, including adverse event reports and related clinical documentation, with strict turnaround times and deadlines.
This is an ongoing freelance engagement with daily volumes.
Key Responsibilities
Translate Pharmacovigilance and/or Clinical-regulatory content from Spanish into English.
Perform Machine Translation Post-Editing (MTPE) on machine-translated safety content.
Perform Copy Edit review of translated/post-edited content for accuracy, tone, and consistency.
Meet strict, non-extendable turnaround times on time-sensitive safety content.
Requirements
Degree in translation, linguistics or languages studies or an equivalent degree that includes significant
translation training.
Minimum 2 years of professional experience translating medical documentation, specificially with experience and knowledge in Pharmacovigilance and/or Clinical-Regulatory content.
Experience translating pharmacovigilance content preferred: SAE/AE (serious and non-serious adverse events), PSURs, SUSARs, ICSRs, DSURs, Risk Management Plans (RMP).
Alternatively, experience translating regulatory or clinical documents: medical reports, protocols, synopses, ICF, discharge reports, study reports, SmPC, PIL, or medical literature.
Great daily availability: this program requires consistent daily capacity and is not suited to part-time schedules.
Strong Spanish proficiency; native level of English preferred but not mandatory.
Experience with XTM or similar CAT tools.
Reliable, deadline-driven, and flexible, able to commit to fast turnaround times with no extensions.
Nice to Have
Healthcare professional (HCP) background: nurse or physician preferred, especially with emergency room experience. Other HCP backgrounds also welcome.
Willingness to commit to daily and/or weekend availability.
Tools & Systems
CAT tool: XTM, client-provided license; onboarding and connector setup provided after onboarding.
Job Reference: #LI-JC1
Location: Remote, Poland
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
At GitLab, our mission is simple: to enable everyone to contribute to and co-create the software that powers our world.
As a Senior Backend Engineer on
Tenant Controls
, you'll design, implement, and evolve backend capabilities for a global platform that millions use. You'll solve problems of high scope and complexity, influence technical and product direction, and improve system quality, reliability, and performance beyond assigned feature work. Working across product, frontend, infrastructure, data, and security, you'll make pragmatic architectural trade-offs and partner with product managers and designers to deliver value to users in a remote-first, asynchronous environment.
What you’ll do
Design and ship moderate to complex backend features with minimal guidance, choosing between modular-monolith code, shared components, and independently operated services.
Influence team objectives, technical direction, and long-range goals, partnering with product managers and designers to shape requirements around user needs.
Define backend standards for style, maintainability, testing, application programming interfaces (APIs), and operational readiness, advocating for quality, security, availability, and performance.
Mentor associate and intermediate engineers, remove technical blockers, and improve delivery practices through code and design reviews.
Diagnose and prevent performance and reliability issues at scale, participate in incident response, and act as a technical owner where appropriate.
Experiment with and integrate agentic AI into production engineering workflows, evaluate its effectiveness, and coach others on responsible use and sound judgment.
What you’ll bring
Strong command of backend architecture, APIs, data systems, and performance tuning in a complex product or service environment.
Proficiency in modern backend languages and a deep understanding of systems programming, with the ability to learn and adapt rather than mastery of a single language.
Experience designing or evolving modular backend boundaries, bounded contexts, and migration-safe architectures.
Ability to lead through influence, technical judgment, and clear asynchronous written communication, connecting product needs with technical decisions and directing your own work.
Experience building or operating agentic AI systems in production, including loops, tool use, and error-handling strategies that support reliability at scale, beyond prompt engineering alone.
Helpful, but not required: experience with high-throughput distributed systems, concurrency or profiling; containerized production operations (such as Kubernetes); database performance (PostgreSQL, ClickHouse, schema evolution or partitioning); large-scale modular monoliths or event-driven systems; public technical communication, open source maintenance or developer-focused software as a service (SaaS).
About the team
You'll join
Tenant Controls
within Production Engineering, where we own application-level rate limiting on GitLab.com. We build the framework that defines, counts, and observes every application rate limit and migrate existing implementations onto it. Our mission is to give GitLab.com a single way to define, configure, and observe these limits, so operators can understand them during an incident and change them without a deploy.
The base salary range for this role’s listed level is currently for residents of the EU, applicable in the specified country or countries only. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location and having regard to any applicable collective agreements. The base salary range does not include bonuses, equity, or benefits.
Poland base salary range:
272,000zł - 408.000zł
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: EU
Workplace: remote
About the Company
Born from groundbreaking research at Columbia University and Yale University, CertiK is a leading Web3 security company focused on securing blockchain protocols, smart contracts, and decentralized applications through cutting-edge security research, formal verification, and AI-powered technology. Founded in 2017 and headquartered in New York City, CertiK provides end-to-end security solutions including smart contract audits, penetration testing, on-chain monitoring, incident response, and compliance services for some of the largest projects in the digital asset ecosystem.
Today, CertiK supports thousands of enterprise clients and Web3 projects globally, with a distributed international team spanning North America, Asia, and Europe. The company is backed by leading investors including Coatue, Goldman Sachs, Insight Partners, and Sequoia Capital, and has been recognized by organizations such as the World Economic Forum and CB Insights for its contributions to blockchain security innovation.
About the role
CertiK works with banks, regulators and regulated financial institutions that adopt digital assets. We build regulatory technology for these markets, and we are hiring a solutions consultant to be CertiK's presence with clients across Europe. You will meet with banks, CASPs and regulators, present our products and services, learn their problems, and lead consulting-style engagements to solve them.
This is a forward-deployed role. You work from the client's side of the table, embedded with compliance and risk teams at banks, VASPs and regulators in the Europe and neighbouring markets when an engagement calls for it, owning the relationship on the ground. What you learn there sets the direction for Product and the commercial approach.
What you'll do
Spend extended periods on site with compliance, risk and innovation teams at banks, CASPs, custodians and regulators in the Europe and nearby markets
Run discovery with clients and prospects: understand their workflows, tools, pain points and regulatory obligations, including the reason behind each request, and document them in the client's own words
Bring findings back to Product and Business Development in a form that shapes the roadmap and the sales approach
Partner with Business Development in client meetings and regulator conversations: BD owns the commercial relationship, you own the solution and the follow-up on the ground
Present CertiK's products and services clearly to senior client teams, and turn pain points into scoped proposals with clear deliverables and timelines
Deliver advisory engagements, including licensing readiness reviews, gap analyses, technical due diligence, digital asset strategy assessments, workshops and reports
Represent CertiK at industry events and regulator meetings in the region
Coordinate with CertiK teams in the US, Europe and Asia across time zones
Requirements
3+ years in a client-facing role such as consulting, solutions or business development, or in a compliance, risk or regulatory role at a financial institution or CASP
Experience working with or inside banks, CASPs or other regulated financial institutions, whether in-house or through consulting or advisory engagements; you understand how a compliance or risk function runs day to day
Available to be based at client sites for weeks at a time, with regular travel across the Europe and occasional travel beyond it
Knowledge of bank regulatory compliance and technology
Professional writing and presentation skills: produces client-ready reports and presents them to senior compliance, risk and executive audiences
Operates independently: runs a client relationship and an engagement end to end with light supervision
Location: Europe. Frequent on-site time with clients across Europe.
Bonus points
Knowledge of MiCA, FCA, BaFin, AMF or other European licensing regimes
Experience with VASP licensing, regulatory examinations or compliance remediation
Experience with compliance, risk or surveillance software
Big 4 or financial services consulting background
A second European language
Existing relationships with compliance, risk or innovation leaders across Europe banks, CASPs or regulators
This role must be performed outside the United States. We are unable to consider candidates who will work from within the U.S.
Location: Dubai
Workplace: remote
About the Company
Born from groundbreaking research at Columbia University and Yale University, CertiK is a leading Web3 security company focused on securing blockchain protocols, smart contracts, and decentralized applications through cutting-edge security research, formal verification, and AI-powered technology. Founded in 2017 and headquartered in New York City, CertiK provides end-to-end security solutions including smart contract audits, penetration testing, on-chain monitoring, incident response, and compliance services for some of the largest projects in the digital asset ecosystem.
Today, CertiK supports thousands of enterprise clients and Web3 projects globally, with a distributed international team spanning North America, Asia, and Europe. The company is backed by leading investors including Coatue, Goldman Sachs, Insight Partners, and Sequoia Capital, and has been recognized by organizations such as the World Economic Forum and CB Insights for its contributions to blockchain security innovation.
About the role
CertiK works with banks, regulators and regulated financial institutions that adopt digital assets. We build regulatory technology for these markets, and we are hiring a solutions consultant to be CertiK's presence with clients across the Middle East. You will meet with banks, VASPs and regulators, present our products and services, learn their problems, and lead consulting-style engagements to solve them.
This is a forward-deployed role. You work from the client's side of the table, embedded with compliance and risk teams at banks, VASPs and regulators in the UAE and neighbouring markets when an engagement calls for it, owning the relationship on the ground. What you learn there sets the direction for Product and the commercial approach.
What you'll do
Spend extended periods on site with compliance, risk and innovation teams at banks, VASPs, custodians and regulators in the UAE and wider region
Run discovery with clients and prospects: understand their workflows, tools, pain points and regulatory obligations, including the reason behind each request, and document them in the client's own words
Bring findings back to Product in a form that shapes the roadmap and the sales approach
Partner with Business Development in client meetings and regulator conversations: BD owns the commercial relationship, you own the solution and the follow-up on the ground
Present CertiK's products and services clearly to senior client teams, and turn pain points into scoped proposals with clear deliverables and timelines
Deliver advisory engagements, including licensing readiness reviews, gap analyses, technical due diligence, digital asset strategy assessments, workshops and reports
Represent CertiK at industry events and regulator meetings in the region
Coordinate with CertiK teams in the US, Europe and Asia across time zones
Requirements
3+ years in a client-facing role such as consulting, solutions or business development, or in a compliance, risk or regulatory role at a financial institution or VASP
Experience working with or inside banks, VASPs or other regulated financial institutions, whether in-house or through consulting or advisory engagements; you understand how a compliance or risk function runs day to day
Available to be based at client sites for weeks at a time, with regular travel across the GCC and occasional travel beyond it
Knowledge of bank regulatory compliance and technology
Professional writing and presentation skills: produces client-ready reports and presents them to senior compliance, risk and executive audiences
Operates independently: runs a client relationship and an engagement end to end with light supervision
Location: Dubai / UAE. Frequent on-site time with clients across the region.
Bonus points
Knowledge of VARA, ADGM, DFSA or central bank licensing regimes
Experience with VASP licensing, regulatory examinations or compliance remediation
Experience with compliance, risk or surveillance software
Big 4 or financial services consulting background
Arabic language skills
Existing relationships with compliance, risk or innovation leaders across GCC banks, VASPs or regulators
This role must be performed outside the United States. We are unable to consider candidates who will work from within the U.S.
Location: Remote, Worldwide
Workplace: remote
About Welo Life Sciences
Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications. welolifesciences.com
About the Role
We are looking for experienced English into Spanish (Mexico) linguists specializing in Clinical-trial, Pharmacovigilance and Regulatory document translation.
Key Responsibilities
Translate clinical research, regulatory and pharmacovigilance documents from English to Spanish LatAm.
Perform Machine Translation Post-Editing (MTPE) on machine-translated safety content.
Perform Copy Edit (translation review) of translated/post-edited content for accuracy, tone, and consistency.
Meet strict, non-extendable turnaround times on time-sensitive content.
Work within the client's CAT tool environment (XTM/Phrase), also Track Changes in Microsoft Word following project-specific setup instructions.
Field of Expertise
Clinical Research Documents (protocols and synopses, IB, ICF, Patient Sheets, Patient Diaries)
Regulatory Documents (SmPC, PIL, Labels, CTD Modules)
Pharmacovigilance Documents (PSUR, DSUR, RMP, SAE and AE)
Must-Have Criteria
Applicant must meet at least one of the following criteria:
Education
A degree in Translation, Linguistics, or Language Studies (or an equivalent degree) or
Recognized graduate qualification in any other field, plus a minimum of two years of full-time professional experience in translation or
A minimum of five years of full-time professional experience in translation
Relevant translation experience
At least two years of practical translation experience, specifically with life sciences (clinical trials and pharmacovigilance) and medical documents
Technical Skills
Familiarity with CAT tools (XTM/Phrase), License will be provided.
Familiarity with Track Changes in Microsoft Word
Native Language
A candidate must be native in ESMX (Mexican Spanish)
Nice-to-Have
Degree in Medicine, Biology, Biochemistry, Clinical Research, Translation, Linguistics, Philology or similar
In-house industry experience at a CRO or pharmaceutical company.
Before Applying
Please note there will be an assessment as part of our onboarding and quality procedure, please only apply if you're willing to complete our assessment.
Please ensure your latest English CV accurately reflects your Life Sciences and Medical translation experience, including years of experience specifically in Life Sciences, the document types you’ve translated, CAT tool you've used, and relevant details also your contact information (email AND phone number).
Beware of recruitment scams. Welo Global and all of its brands never recruit through direct messages on social media or WhatsApp, and never asks candidates to pay money for a job. Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal. Be wary of unexpected offers, generic email addresses (such as Gmail or Yahoo), and requests for fees or sensitive information. Report suspicious messages and learn more: Recognizing Scams and Confirming Legitimate Welocalize Communications – Welo Global
We look forward to receiving your application!
Job Reference: #LI-JC1
Location: San Francisco, CA
PlanetScale is growing rapidly and reinventing the database space. Our database platform offers developers the fastest and most reliable Postgres and Vitess/MySQL databases, enabling businesses to efficiently handle data and workloads of all sizes.
PlanetScale is backed by over $100M in venture financing from top-tier investors, including a16z, Kleiner Perkins, SignalFire, and Insight Venture Partners. We serve some of the most innovative companies in the world, including Block, Anysphere (Cursor), MyFitnessPal, Etsy, Kick, and thousands more. Our customers entrust us with what is often their most precious digital asset: their data.
We’re looking for a Senior Product and Commercial Counsel to help us build, sell, and scale responsibly. You’ll own important commercial negotiations, advise on product and privacy matters, and work directly with leadership on decisions that shape our business.
These attributes best describe you
You combine strong legal judgment with business understanding.
You distinguish material risks from theoretical ones and find workable paths forward.
You lead with empathy.
You listen carefully, understand other people’s goals and pressures, and build trust with colleagues and counterparties.
You communicate clearly.
You explain complex issues in plain language and tailor your advice to the audience. Your colleagues know what you recommend and why.
You enjoy ownership.
You’re comfortable making decisions, moving work forward independently, and recognizing when to seek input.
You’re curious about technology.
You want to understand how our products work and are comfortable asking engineers questions, tracing data flows, and learning unfamiliar concepts.
You thrive in a small team.
You’re equally willing to negotiate a complex agreement, help a colleague work through a question, or improve a process.
What you will need
A J.D. and active membership in at least one U.S. state bar, with eligibility to practice in your work location.
At least 7 years of relevant legal experience, including substantial experience negotiating technology transactions.
Experience advising technology businesses on customer and vendor agreements, privacy, and data protection.
Strong drafting and negotiation skills, with the ability to translate technical and commercial details into clear contractual terms.
Excellent interpersonal skills and a demonstrated ability to build productive relationships across functions.
The judgment and organizational skills to manage multiple matters independently in a fast-moving environment.
What else will help you be successful
In-house experience at a SaaS, cloud infrastructure, or other technology company.
Experience advising Sales, Marketing, Engineering, and Security teams.
Familiarity with AI, open source software, intellectual property licensing, or international data protection requirements.
Experience supporting enterprise customers, strategic partnerships, or new business models.
Why PlanetScale
At PlanetScale, legal work is closely connected to the technology we build and the businesses we serve. You’ll work with people who care deeply about their craft, tackle substantive questions, and see the impact of your advice.
We value small teams, strong judgment, and individual ownership. You’ll have direct access to leadership and the opportunity to shape both business decisions and the way our legal team operates. As the company grows, there is room to deepen your expertise, expand your scope, and build programs you can call your own.
Our mission is to build a diverse, equitable, and inclusive company where people feel respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.
If you have a disability, please let us know how we can make the interview process better for you. We’re happy to accommodate.
Total Compensation and Pay Transparency
Total compensation consists of base salary, benefits, and equity. Our Talent Acquisition team will be happy to discuss the details during the interview process.
Base salary range:
$180,000 - $250,000 USD
Location: Kuala Lumpur, Malaysia
Join Intellect as a Clinical Provider and support clients in their mental health and personal growth journey. This is a freelance role requiring virtual support in Malaysia, with occasional onsite sessions (in Kuala Lumpur, Malaysia) when needed.
You will provide mental health support to clients across diverse clinical cases while collaborating with a mission-driven team committed to expanding access to quality mental healthcare. The ideal candidate should be comfortable and available to conduct onsite sessions as required by the client.
What You’ll Do
Provide 1-on-1 mental health support through onsite and/or virtual sessions for Intellect clients.
Deliver ad-hoc onsite support at the client’s office in Kuala Lumpur, including facilitating group sessions, psychoeducation workshops, webinars, and other wellbeing-related initiatives.
Deliver virtual/onsite critical incident support services as required.
Collaborate with Intellect to enhance client care and programs.
Maintain accurate and up-to-date client records in accordance with professional and legal standards.
Maintain high standards of clinical ethics, confidentiality, and professional care.
Requirements
Minimum Master’s Degree in Counselling / Counselling Psychology / Clinical Psychology with a minimum of 500 supervised hours of clinical experience post qualification (excluding academic placements) and ≥3 years of post-qualification clinical practice.
Registered with appropriate local governing body such as Lembaga Kaunselor Malaysia or Malaysian Society of Clinical Psychology
Skilled in Trauma-Informed Therapeutic Approaches (e.g. TF-CBT, EMDR, DBT for trauma survivors, and/or Somatic Experiencing) and Cognitive Behavioral Therapy or other evidence-based approaches (e.g., Motivational Interviewing, DBT, SFBT).
Experience managing moderate to high complexity cases.
Hold valid and active licenses applicable to the country of practice.
Proficiency in English and Malay.
Prior experience in EAP, therapy/counselling and/or as an in-house wellbeing provider is a plus.
Benefits
Why Join Us?
Become part of a collaborative network of Clinical Psychologists and Counsellors dedicated to expanding access to quality mental health care. At Intellect, you’ll find a supportive community focused on enhancing lives and helping clients overcome personal challenges.
If you’re ready to make a meaningful impact and be part of a mission-driven team, we’d love to hear from you. Apply today and join us in transforming mental health care!
Location: Dubai, United Arab Emirates
About Our Client
Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange.
With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. The organization focuses on delivering innovative products, user-friendly platforms, and data-driven insights to support clients in making informed financial decisions.
The company offers a dynamic, multicultural environment where employees are encouraged to develop their skills, contribute to meaningful business outcomes, and grow their careers alongside talented professionals from around the world.
Job Description
Reporting to the Team Lead / Senior Relationship Manager
As a Relationship Manager, you will focus on onboarding new clients and supporting the growth of these accounts through a value-based relationship approach. You will work in a team comprising culturally diverse professionals with different skill sets who support each other in delivering impactful results.
Key Responsibilities
Meet and exceed personal and team KPI targets.
Activate, retain, and grow your customer portfolio through personalized voice and social media engagement.
Develop professional and trusted relationships with your portfolio of clients, ensuring they receive a high level of service and support.
Research and identify opportunities to develop new prospects and assess customer potential.
Prepare and execute effective sales activities using available tools, reports, action items, and business insights.
Understand customer needs and recommend appropriate solutions.
Collaborate with relevant departments to resolve issues and complaints in a timely manner.
Provide feedback to relevant teams regarding customer needs, expectations, and challenges.
Continuously develop knowledge of financial markets and the company's products and services.
Maintain accurate daily, weekly, and monthly reports as required by management.
Adhere to all compliance, regulatory, and security requirements.
Stay informed about global economic indicators, central bank decisions, and geopolitical developments that may impact financial markets.
Translate complex financial and economic information into clear, client-friendly insights.
Undertake any additional duties and responsibilities as required.
Skills & Qualifications
Native Malayalam and Hindi speaker with fluency in English; additional languages will be considered an advantage.
Strong understanding of forex trading, currency pairs, and the factors influencing market movements.
Ability to analyze financial markets, economic indicators, and macroeconomic trends.
Excellent client relationship management, interpersonal, and communication skills.
Familiarity with financial regulations and licensing requirements relevant to the industry.
Experience working in a sales role within a CFD broker or financial trading environment.
Experience managing a sales team within a CFD broker environment is considered an advantage.
Bachelor's degree or equivalent qualification in Business, Finance, Economics, or a related field.
Excellent verbal and written communication skills, with the ability to manage multiple priorities and engage effectively with stakeholders.
Strong interpersonal, analytical, and problem-solving skills.
Self-motivated and able to work independently in a fast-paced, target-driven environment.
Proactive mindset with a commitment to continuous improvement.
Positive attitude and strong team-player mentality.
Benefits
Hybrid working arrangements (subject to business requirements and manager approval).
Discretionary performance-related bonus.
Flexible benefits package.
Wellbeing initiatives, including access to learning and self-development resources.
Medical insurance coverage for employees and eligible dependents.
Additional Information
Our client is committed to fostering an inclusive workplace and welcomes applications from qualified candidates from diverse backgrounds.
Location: Germany
The Company
Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic.
Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing.
Job Summary
Your role will be to procure and sell recycled plastics, with a particular focus on PET (rPET). You will be working closely with local and global teams, communicating with colleagues across the world every day, a highly collaborative and entrepreneurial mindset are key to being a top performer. You will develop relationships with material suppliers & buyers, assess their capabilities for a fit with our client's strategy and market demands.
Being able to manage ongoing negotiations, incoming new opportunities and customer development all at the same time makes this role suitable for a skilled business development executive who is results driven and uses time effectively. Success is achieved through a disciplined and consistent approach to building relationships, utilising the CRM and hunting for your own leads to keep a full pipeline of opportunities.
The ideal candidate will thrive in a fast-moving environment, react quickly to changing priorities, be able to follow internal processes and proactively manage risk. An excellent communicator, you will demonstrate an optimistic and persistent approach, always open to giving and receiving feedback on performance. Challenges are seen as an opportunity to learn. This role is suited to an ambitious individual who is motivated, goal driven and wants to be part of a values driven organisation in a growth industry.
Essential Duties & Responsibilities
Business Development & Delivery
Map the market and develop new suppliers & buyers from manufacturing (fibre, sheet & film), recycling & waste sectors.
Assess client suitability against strategy, quality requirements & size of opportunity.
Develop purchasing contracts for regular volumes of waste and recycled materials (particularly PET or rPET).
Execute sales for scrap & recycled PET (rPET) sourced from our client's global locations to licensed manufacturers and recyclers.
Actively seek out new opportunities and conduct market research through research, cold calling, networking, social media, attending conferences and trade fairs.
Maximise margin by using effective negotiation techniques.
Able to challenge customer views and counter objections to move towards closing a deal.
Actively engage with the greater team to develop skills and share knowledge.
Perform site visits to qualify, build relationships and discover market information.
Develop and enhance relationships by being creative, innovative and offering excellent service that is responsive and tailored to client needs.
Engage in constant and active risk management, to ensure the material is per the company and customer quality requirements.
Reporting & Management
Keep detailed logs in CRM of all activities constantly.
Maintain accurate records of customer information in CRM, including material requirements.
Provide feedback & market reports to Management.
Use knowledge of competitors and market to develop our client’s unique selling propositions.
Contribute to developing standard operating procedures to mitigate risk and ensure seamless workflow.
Requirements
Person Specification
Knowledge (Education & Related Experience)
At least 5 years’ experience in business development in raw materials supply.
Experience in recycled plastic or prime PET an advantage, not a requirement.
Experience of developing new accounts and long term contracts.
Skills & Abilities
Multilingual (fluent English is a requirement).
Able to use logic and reasoning to appraise situations .
Able to anticipate opportunities and risks.
Able to build rapport quickly with colleagues and customers.
Able to negotiate effectively with customers to maximise margins.
Able to effectively collaborate with colleagues to achieve results.
Able to manage and respond quickly to changing/competing priorities .
Highly organized, able to independently plan own time.
Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding).
Able to present and clearly communicate information in speaking and writing.
Able to ensure tasks are completed on time and to a high-standard.
Able to use Excel, Outlook, Word and other MS Office products with high level of proficiency.
Able to undertake effective research.
General Attributes
Non-Negotiables
: Action oriented, Builds strong relationships, Curious, Driven to learn, Empathetic, Investigative, Reflective, Resilient, Resourceful, Seeks feedback, Trustworthy.
Willing to take complete ownership of the role and drive success.
Grit and determination.
Persuasive with a ‘can do’ attitude.
Self-aware and reflective on successes and failures.
Not afraid to have challenging conversations.
Understands that upfront effort prevents issues down the line.
Committed to on-going personal and professional development.
Values team above self.
Location: Nuremberg, Germany
High-Value Sales Representative
Are you a driven sales professional with a passion for building strong relationships and delivering exceptional results? Join our client's dynamic team as a High-Value Sales Representative for Germany, where you’ll lead expansion into new markets.
Key Responsibilities:
New Customer Acquisition:
Identify and secure contracts with new clients, driving growth in untapped markets.
Sales Strategy:
Plan, execute, and elevate your sales activities in line with our company’s values and objectives.
Full-Cycle Sales:
Own the entire sales process—from prospecting to closing—ensuring you meet or exceed targets.
Lead Generation:
Proactively seek out new customers in your territory, initiating conversations that build trust and spark interest.
Relationship Building:
Engage prospects personally, helping them feel confident and connected to our brand.
Compelling Presentations:
Confidently present our solutions to both individuals and groups, leaving a lasting impression.
Decision-Maker Outreach:
Schedule and lead impactful meetings with key decision-makers.
Needs Analysis
: Gather essential information about customer needs to tailor your approach and craft compelling offers.
Sealing the Deal:
Lead negotiations, handle objections, and secure favorable outcomes for both the customer and the company.
Competitor Awareness:
Stay informed on competitors’ actions to sharpen your strategy.
Collaboration:
Partner with Sales Managers and Business Unit Managers for joint visits and knowledge sharing.
CRM Reporting:
Maintain up-to-date records of your sales activities and progress.
What We’re Looking For:
Proven Sales Expertise
: You have a track record of high achievement in B2B sales.
Industry Knowledge:
Experience in the textile rental business is a strong advantage.
Sales Enthusiasm:
You’re passionate about sales and motivated by hitting targets.
Communication Skills:
Fluent in German, with basic English knowledge a plus.
Tech Savvy:
Comfortable with basic PC tools (Word, Excel, PowerPoint).
Driving License:
B license required; driving experience preferred.
Positive and Open-Minded:
You see challenges as opportunities, embrace diverse perspectives, and communicate diplomatically.
Excellent Listener:
You understand the power of listening and interpreting customer behavior to create tailored solutions.
What our client offers:
Competitive Salary
along with a company car
Bonus Structure:
German employment contract and earnings based on your performance.
Professional Growth:
Join a company that values continuous learning and development.
Supportive Team:
Work alongside experienced colleagues who share knowledge and best practices.
This is your chance to make a significant impact on the business while building a rewarding sales career. If you’re ready to take the next step, apply today!
Location: Barcelona, Spain
RateHawk
is part of
Emerging Travel Group
— a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
As an
Account Manager
you will play a pivotal role in maintaining and developing relationships with our clients and consolidating our presence on the local market.
This is a remote position open to candidates based in
Catalonia, Spain.
What You’ll Do:
Expand and consolidate presence in the assigned territory;
Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance;
Collaborate with the sales team to identify and grow opportunities within the territory;
Follow-up with existing and new partners in order to provide system training;
Position the brand within the travel trade through ongoing product presentations and networking events;
Address incident issues, ensuring partners support;
Payments control: oversee and ensure accuracy in transaction processing;
Spend approximately 50% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
Provide market & competitive environment analysis;
Provide regular comprehensive reporting through CRM and internal systems;
Maximize and develop API deals with the potential and existing partners.
Requirements
Must have:
Relevant Experience
. Minimum of 3 years of successful experience in account management or business development of B2B companies within the travel industry;
Market Knowledge
. In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs);
Competence in API technology deals is a plus.
CRM knowledge.
Language knowledge.
Fluent in Catalan & Spanish. Intermediate English; other languages are advantageous;
Travel Requirements
. Up to 50% of travel time may be required;
Must have a car/motorbike and valid driver's license.
Analytical skills.
Used to data-driven decision-making, metrics-driven and good with numbers;
Personal skills.
Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, team-player;
International mindset.
Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence.
Benefits
Flexible schedules and opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy:
https://www.emergingtravel.com/career/hr-policy/
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
This is an overnight shift role with working hours of 12:00am - 7:00am EST.
As a Support Engineer on our U.S. Government Support Engineering team, you operate at the critical intersection of Support and Engineering, enabling public sector organizations and United States government agencies to run GitLab in some of the most secure and constrained environments in the world. Your work directly supports national security missions, including customers operating within FedRAMP-authorized, air-gapped, and classified or semi-classified environments where traditional troubleshooting approaches are not always possible.
In this role, you will engage deeply with GitLab through the command line; analyzing logs, system behavior, and application performance with strong Linux fundamentals and an understanding of how GitLab’s components interact end-to-end. You may partner with Product and Engineering to reproduce and document edge-case defects using sanitized or redacted data, or contribute directly to the product by opening merge requests that resolve customer-impacting issues. Beyond resolving individual cases, you’ll help strengthen GitLab by improving documentation, support workflows, and institutional knowledge, ensuring that lessons learned in highly regulated environments benefit the broader platform; all while working in a fully remote, highly collaborative environment built on trust, autonomy, and shared ownership.
Some examples of our projects:
A tool to quickly analyze strace output
A solution to capture the state of a customer’s server for easier troubleshooting
A functionality to ChatOps to make it easier to identify user accounts on GitLab.com
What you’ll do
Collaborate closely with public sector customers, including U.S. government agencies, the Department of War, and Intelligence Community organizations, to diagnose, troubleshoot, and resolve complex issues in GitLab deployments operating under strict security, compliance, and operational constraints.
Perform deep, hands-on technical investigations using Linux command-line tooling and GitLab internals to analyze logs, system performance, and application behavior, often with limited telemetry or incomplete datasets. You will trace issues across infrastructure, application, and code paths to identify root causes, recommend mitigations, and drive durable fixes; frequently partnering with GitLab Product, Development, and Infrastructure teams to ensure outcomes that meet both mission and platform reliability requirements.
Create and update clear, reusable documentation and support content based on real customer interactions to improve self-service and reduce repeated issues.
Participate in regular
pairing sessions
with other Support Engineers and act as a
stable counterpart
to cross-functional teams to share knowledge and improve support processes.
Contribute to building and refining internal support tools and workflows, including automation and troubleshooting utilities, to make diagnosing and resolving issues more efficient.
Participate in weekday and weekend on-call rotations, providing timely emergency support for self-managed customers operating in restricted and compliance-focused environments.
Support the growth of the team by reviewing applications and assessments, and participating in interviews and hiring decision discussions.
What you’ll bring
Due to government security requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to be eligible for this position
Experience managing customer-facing cases across the full support lifecycle, from initial inquiry and triage through reproduction, escalation, and resolution
Strong Linux systems administration knowledge, with the ability to troubleshoot performance and configuration issues in complex environments
Familiarity with AI/LLM-powered developer tooling and gateway architectures (for example GitLab Duo, AI gateway configurations, or similar model-serving/proxy layers), including how they're deployed and troubleshot in self-managed or air-gapped environments
Ability to use scripting languages (preferably Ruby or Bash) and work within model-view-controller frameworks (preferably Ruby on Rails) to investigate and resolve issues
Practical experience with Git and continuous integration/continuous delivery (CI/CD) workflows
Skill in creating and maintaining clear, accurate support content and technical documentation
Ability to explain complex technical topics in a clear, empathetic way to customers and coworkers with varying technical backgrounds
Familiarity with DevOps practices and container-orchestration technologies such as OpenShift and Kubernetes
Understanding of common information security and compliance concepts and controls (for example DISA STIG and SELinux), and eligibility to work on United States federal customer environments as required for this role
About the team
At GitLab Federal, LLC, the U.S. Government Support Engineering team partners with public sector organizations and United States government agencies to support GitLab in highly secure, mission-critical environments. Our work directly enables national security outcomes, supporting customers across the Intelligence Community, Department of War, and other federal, state, and local government entities operating within regulated and restricted boundaries.
We are embedded within Support Engineering and work closely with Product, Development, Infrastructure, Customer Success, and Sales to solve complex, high-impact technical challenges. Our team frequently dives into code, logs, and architectural behavior to understand not just what is failing, but why; especially in environments with sanitized data, limited visibility, and strict compliance controls such as FedRAMP. We collaborate asynchronously across time zones and through structured pairing and discussion to share knowledge, strengthen solutions, and continuously improve how GitLab supports secure, air-gapped, and regulated deployments, while upholding GitLab's standards for rigor, transparency, and technical excellence.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$95,200
—
$160,800 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
What this role is about
You'll manage a team of Assigned Support Engineers who provide relationship-based technical support to GitLab's biggest enterprise customers. ASEs work proactively with customers to find root causes and prevent repeat issues, which is different from working a ticket queue. They also turn their actions and activity into outcomes and deliverables that show customers the ROI they get from GitLab.
You'll build a team that works independently, owns issues from start to finish, and knows when to ask for help. When a customer relationship is in trouble, you'll work alongside the account teams to bring it back to health. You'll also help improve the ASE program in ways that matter to customers and to the company.
What you'll do
Hire, coach, and develop ASEs. Hold regular 1:1s, give direct feedback, deal with performance issues early, and build a team where people feel safe raising problems.
Pay attention to engagement and retention, and coach the team on GitLab's values and operating principles.
Train ASEs to run technical interviews so the hiring pipeline doesn't depend on you.
Set clear goals and expectations, track progress across onboarding, relationships, escalations, and KPIs, and connect the team's work to company priorities. Help ASEs prioritize across accounts when everything feels urgent.
Lead escalations from start to finish. Work with Engineering, Product, Sales, and Customer Success to get the right people moving, and keep the customer informed and confident in the plan.
Work alongside the account teams to bring at-risk customers back to health, including renewal and expansion risk driven by support concerns. Build the recovery plan, drive the technical side, and report on progress until the customer is stable.
Help ASEs translate their actions and activity into outcomes, deliverables, and ROI, and present that to customers and executives in clear decks that cover what happened, what you're doing about it, and what comes next.
Work with the ASE leadership team on initiatives that improve the program and customer outcomes, and see yours through to results.
Partner with Sales, Customer Success, CSMs, Product, and Engineering to push for what customers need, and contribute utilization and onboarding data to capacity and headcount planning with Finance and sales leadership.
Document how the team works and find ways to make it more efficient through tools, process changes, and automation. Use AI well in your own work and coach ASEs to do the same.
What you'll bring
5+ years in technical support, with at least 2 years managing customer-facing technical teams.
Experience with high-touch or assigned support for enterprise customers. Professional services delivery counts. Experience across Self-Managed, GitLab Dedicated, and GitLab.com is a plus.
A strong record of handling escalations with both internal teams and customers. You stay calm, keep people aligned, and know when to bring in leadership.
The ability to turn a complicated or nuanced situation into a clear written story and tie activity to outcomes with numbers.
A customer-centric approach balanced with good judgment about what the service, the team, and the company can deliver, and experience working with account teams to bring struggling customers back to health.
A record of getting work done across teams through influence and strong working relationships. You can work with Sales, CS, and account teams to set clear expectations for the ASE service and find the right path for each customer.
Willingness to be available outside standard hours, including weekends, for the occasional critical escalation or customer-impacting incident.
Comfort with ambiguity and change. You keep a team steady while priorities, processes, and the program evolve, and you explain the reasons for changes so people stay engaged.
A strong technical foundation to guide engineers in complex, production-critical environments, including Linux system administration and web application development concepts. Familiarity with Git, DevOps practices, or GitLab is helpful.
A history of developing engineers at different skill levels through real feedback, mentoring, and clear expectations.
Process skills that make a team more efficient without adding bureaucracy, and comfort leading a remote, globally distributed team using metrics and customer feedback.
About the team
The ASE team is spread across AMER, EMEA, and APAC and works mostly async, with regular pairing sessions, 1:1s, and Slack. We support GitLab's largest and most strategic customers, who run GitLab in production-critical environments. We dig into code and logs, work across departments, and focus on root cause, trends, preventing repeat issues, and providing the technical acumen that helps customers get the most value out of GitLab for their business.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
ОфисГеография найма не уточнена
ОфисГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоГеография найма не уточнена
УдалённоRemote, Worldwide; Remote - Europe
УдалённоseniorThe base salary range for this role’s listed level is currently for residents of the EU, applicable in the specified country or countries only
УдалённоCoordinate with CertiK teams in the US, Europe and Asia across time zones
УдалённоDubai; Coordinate with CertiK teams in the US, Europe and Asia across time zones
УдалённоOfficial emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal
seniorSan Francisco, CA
Dubai, United Arab Emirates; Our client is committed to fostering an inclusive workplace and welcomes applications from qualified candidates from diverse backgrounds
УдалённоGermany
УдалённоNuremberg, Germany
УдалённоBarcelona, Spain; This is a remote position open to candidates based in
УдалённоRemote, United States; This is an overnight shift role with working hours of 12:00am - 7:00am EST; We collaborate asynchronously across time zones and through structured pairing and discussion to share knowledge, strengthen solutions, and continuously improve how GitLab supports secure, air-gapped, and regulated deployments, while upholding GitLab's standards for rigor, transparency, and technical excellence; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоRemote, United Kingdom
Все вакансии в одном месте - страница 26 · Job Hunters
