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Location: El Salvador (Remote) Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Role OKX is one of the world's leading digital asset exchanges, with a regulated and actively expanding presence across Latin America. We are looking for a senior compliance professional to join our LatAm team as Compliance Officer for El Salvador and permanent support for LatAm jurisdictions. This role combines day-to-day case management with direct regulatory reporting obligations before local authorities, and requires the ability to independently lead process improvements while acting as the key liaison between the global compliance operations team and the regional team. Strategic Responsibilities Design, implementation and continuous improvement of the AML/CFT compliance program for El Salvador in alignment with the global standards. Lead and implement process improvement initiatives across operational workflows and control frameworks throughout LATAM jurisdictions. Serve as the primary point of contact between the global compliance operations team and the local/regional team, ensuring alignment on policies, procedures, escalation protocols, and regulatory standards. Develop scalable solutions for operational efficiency, accounting for both current regulatory requirements and anticipated changes. Drive cross-functional collaboration to address regulatory challenges, working with Legal, Finance, Risk, and Product teams as needed. Contribute to knowledge-sharing across compliance functions and support training efforts for the regional team. Daily Responsibilities Throughout LATAM jurisdictions: Review and resolve escalated Transaction Monitoring cases referred by the operational team: apply senior risk-based judgment to complex or ambiguous alerts, make final suspicious activity determinations, and ensure all case documentation meets the evidentiary standard required for regulatory defensibility. Review and resolve escalated EDD cases for high-risk customers in accordance with local regulation requirements. Make final match/no-match decisions on escalated sanctions screening cases referred by the operational team. Review and determine escalated PEP cases, applying intensified due diligence measures where required and setting the standard for what warrants escalation in the first place. Own the preparation and submission of Reportes de Operaciones Sospechosas (ROS/SARs) to the UIF. Own the preparation and timely submission of all mandatory periodic regulatory reports before local authorities. Qualifications & Experience 4–6 years of verifiable experience in global AML compliance standards applicable to VASPs/PSPs; in-depth knowledge of AML/CFT operations (CDD, EDD, transaction monitoring, sanctions, PEPs). At least 2 years of verifiable experience in compliance with a Crypto company. [Mandatory] Stakeholder management skills: ability to interact with senior leadership, and cross-functional teams. Advanced knowledge of AML/CFT compliance operations, including CDD, EDD, transaction monitoring, sanctions, and PEP screening. Demonstrated ability to independently manage high-risk cases and make sound, risk-based compliance judgments. Proficiency with blockchain analytics tools (Chainalysis, Elliptic, TRM Labs or equivalent). Knowledge of regional and global VASP regulatory frameworks, with focus El Salvador. Experience in additional LATAM jurisdictions is a plus. Fluency in Spanish is required; English proficiency is strongly preferred. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events #LI-EWR1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Hong Kong, Hong Kong SAR; Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity We are seeking a hands-on Director of AI Enablement to identify high-value business problems, deliver AI solutions in real operational environments, and turn proven approaches into reusable enterprise capabilities. The role combines the business immersion and problem discovery of a Deployment Strategist , the technical delivery capability of a Forward-Deployed Engineer , and the product judgment required to standardize successful solutions. You will work directly with teams such as Compliance, Legal, Risk, Customer Service, Operations, and GBS, in partnership with Product, Engineering, Data, Security, and Infrastructure. Success is measured by business impact and sustained adoption—not the number of pilots launched. What You’ll Be Doing 1. Find and Prioritize High-Value Problems Embed with business teams and frontline users to understand their workflows, decisions, data, constraints, and pain points. Separate root causes from symptoms and determine whether the right answer is process redesign, better data, automation, AI, or a combination of these. Prioritize opportunities based on business value, user reach, risk, feasibility, time-to-value, and reuse potential. Translate ambiguous needs into clear problem statements, target outcomes, success metrics, and executable plans. 2. Build and Deliver Solutions Define the minimum valuable product and rapidly validate it with real users and data. Personally prototype solutions such as copilots, agents, workflow automations, and internal tools. For larger or higher-risk initiatives, partner with Engineering and Data teams on architecture, integrations, security, reliability, evaluation, and production readiness. Own delivery from discovery and prototype through launch, adoption, measurement, iteration, and handover. 3. Drive Adoption and Business Impact Design solutions with users and adapt workflows based on real operational behavior. Lead pilots, enablement, training, and change management required for sustained adoption. Track outcomes such as time saved, cycle-time reduction, quality improvement, risk reduction, cost avoided, and active usage. Ensure every initiative has a business owner, an adoption plan, and a sustainable operating model. 4. Productize and Scale What Works Identify recurring workflows, data needs, integrations, and governance requirements across teams. Convert successful deployments into reusable components, templates, reference architectures, or configurable products. Decide when a need should remain bespoke, use shared components, or become a standardized product or platform capability. Build practical playbooks and standards for opportunity assessment, prototyping, evaluation, productionization, and impact measurement. Feed field learnings into shared Product and Engineering roadmaps, reducing duplicated and one-off solutions. What We Look For In You 4+ years of experience across product management, technical delivery, solutions engineering, enterprise transformation, consulting, or software/data engineering. Demonstrated ability to uncover high-value problems through workflow observation, data analysis, and stakeholder engagement. Hands-on experience building and shipping AI, data, or automation-enabled solutions used in real operational workflows. Strong product judgment, including prioritization, MVP definition, trade-off decisions, rapid validation, and avoidance of over-engineering. Sufficient technical depth to prototype independently and work effectively with Engineering on data, integrations, architecture, security, evaluation, and reliability. Working knowledge of LLMs, RAG, agents, tool use, prompt design, evaluation, observability, and human-in-the-loop systems. Experience turning bespoke business needs into reusable products, shared services, or operating standards. Strong communication and stakeholder-management skills across frontline users, technical teams, and senior executives. High ownership and comfort operating in ambiguous, fast-changing environments. Nice-To-Haves Experience in fintech, crypto/blockchain, financial services, or another regulated industry. Experience working with Compliance, Legal, Risk, Customer Service, Operations, or other non-engineering functions. Experience with enterprise data platforms, knowledge systems, agent frameworks, workflow orchestration, or MCP-based integrations. Experience leading an AI enablement function, forward-deployed team, internal product incubator, or multidisciplinary delivery team. Familiarity with Lark/Feishu and enterprise internal-tooling ecosystems. Expected Outcomes Within the first 6–12 months, the successful candidate will be expected to: Establish a repeatable approach for identifying and prioritizing high-value AI opportunities. Deliver production use cases with measurable operational impact and sustained adoption. Create clear ownership and decision paths from prototype to production, scale, handover, or stop. Turn selected deployments into reusable capabilities adopted by multiple teams. Build a network of business champions and technical partners capable of scaling AI adoption across the organization. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Limassol, Cyprus Workplace: on-site Mayflower is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we’ve been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment. We are looking for a Business/System Analyst to join a team for our Growth stream. Job Responsibilities Requirements Elicitation & Specification Gather and validate requirements with Product, Engineering, Design, and QA; turn business goals into testable artifacts (user stories, epics, acceptance criteria, business rules). Write clear tasks for developers and QA with scenarios, parameters, constraints, and checks. System Analysis & Architecture Understand APIs, data structures, integrations, and microservice architecture well enough to speak with engineers on their level. Take part in architectural analysis and detail technical tasks to reduce the load on architects and developers. Delivery Support Maintain requirements throughout delivery: manage changes, document decisions and assumptions. Support developers and QA, and validate shipped features against requirements. Act as the main bridge between Product and Engineering on scope, risks, and dependencies. Knowledge Base & AI Maintain a structured, searchable knowledge base (product behavior, business logic, APIs, data, admin pages); close knowledge gaps and update docs right after releases. Structure documentation for a vector knowledge base for LLMs and refine it where the AI can't answer. Use AI tools (ChatGPT, Gemini, Claude) in daily work, verifying output and owning its correctness. You’ll thrive here if you have: 5+ years working as a Business or System Analyst in product development, closely collaborating with cross-functional delivery teams. The ability to understand complex existing product and architectural logic quickly, identify system risks, and translate them into usable documentation for both technical and non-technical stakeholders. Demonstrated ability to structure ambiguous problems, define business rules, and produce detailed, clear, and testable requirements. Exceptional, structured writing skills with the ability to create documentation that is concise, consistent, and easy to navigate over time. Practical, hands-on experience using modern AI/LLM tools in day-to-day analysis work (beyond basic prompting) to increase output, as well as an understanding of how to structure data for LLM vector databases. The ability to influence without authority, facilitate discussions, and drive decisions in a fast-paced environment with shifting priorities. Upper-Intermediate (B2) or higher in English, as documentation and discussions are conducted in English. Conditions We know that great talent deserves great conditions, so here’s what you can expect when joining us: EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family. EU passport. Opportunity to obtain an EU passport after 4 years of residence. Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free. Transparent performance reviews twice a year, with bonus opportunities and salary adjustments. Private medical insurance for you and your family. Corporate mobile plan (unlimited in Cyprus with roaming included). Mindfulness & well-being support, including psychological assistance with 50% coverage. 50% coverage of school and kindergarten fees for your children. Fully covered sports benefits, and also access to in-house electric scooters and bike rentals. Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus. Professional growth support: language courses, conferences, training programs, and coaching. Peer recognition program: receive and share kudos for great work. A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration. Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks. A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities. Benefits are provided in accordance with the company’s policies and eligibility criteria. Recruitment process HR interview (40 min); Technical interview (1 hour); Test task; Final interview (1 hour); Recommendations check; Job Offer.

Location: Australia; Sydney, New South Wales, Australia Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity We are looking for a dedicated and proactive VIP Relationship Manager to join our Australian Strategic Markets team. As a VIP Relationship Manager, you will play a key role in expanding our base of VIP clients in Australia. This role is focused on high net worth individuals, family offices and smaller corporate clients, driving our growth through partnerships and key client development in parallel to our institutional team, which on the other hand focuses on larger professional, enterprise and institutional clients. What You’ll Be Doing Primary goal: maximize revenue in the region through onboarding and retention of VIP clients Formulate an AUM strategy and revenue optimization based on the product offering of OKX in Australia Work closely with the local executive leadership team to contribute to the overall strategic direction of the company Lead our partnership work in Australia through identifying the right partners to work with plus executing any partnership negotiations Manage relationships with high net worth individuals and key clients in Australia ensuring positive customer experience Build long lasting client relationships to obtain referrals and new sales channels - origination of new prospective clients Proactive account management, work with operations to inform clients of potential roadblocks - frozen accounts, EDD etc. Be a brand ambassador, ensuring customers are fully aware of the OKX value proposition. What We Look For In You Bachelor’s degree in Business or a related field (or equivalent years of experience) Fluency in English and Mandarin Proven experience in VIP business development within the crypto, private banking, finance or trading industry Strong analytical skills and ability to interpret market data to drive strategic decisions Exceptional communication and negotiation abilities Goal-oriented mindset, with a focus on achieving and exceeding targets In-depth understanding of financial market dynamics and regulations in the ANZ region Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Remote: United States Workplace: Remote At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE The Render Startup Program is how we earn our place as the default cloud for the next generation of builders. The most important founders don't come to us through ads or big conferences, they come through trusted rooms, warm intros, and high-signal moments. This role exists to build and run those moments at scale. As our Startup Marketing Associate, you'll be the operational engine and the on-the-ground face of the program. You'll take ownership of the day-to-day mechanics that keep the program humming, and you'll build our SF founder-dinner motion from the ground up, curating the right rooms, running flawless events, and turning relationships into momentum for Render. You'll work hand-in-hand with our Startup Program lead and our Developer Relations team to reach founders where they actually are. This is a role for someone early in their career but already plugged into the San Francisco startup ecosystem, someone social and high-agency who can make a warm intro in their sleep, fill a room with the right people, and make every founder in it feel like their time was well spent. If you're looking to grow into marketing, partnerships, and growth at a company moving fast to capture a generational market opening, this is a front-row seat. WHAT YOU'LL DO - Run the operational backbone of the Startup Program. Own application triage and review, credit issuance, partner UTM tracking, and CRM hygiene across HubSpot and Airtable, so the program scales cleanly and our lead can stay focused on strategy. - Build and run the SF founder engine. Source and curate guest lists of high-quality founders, manage venues, invitations, RSVPs, and logistics end-to-end, and own flawless day-of execution so every event feels effortless and worth a founder's time. - Drive light event marketing and promotion. Craft invitations, event landing pages, follow-up sequences, and post-event nurture that resonate with a founder and developer audience. - Partner with Developer Relations to reach founders at scale and ensure the content, conversations, and programming land credibly with a technical crowd. - Grow Render's footprint in the SF ecosystem. Build and maintain relationships across founders, operators, accelerators, and VC platform teams, and become a connective node in the community we're building. - Close the loop on impact. Track attendance, attribution, and conversion from event to program to customer, so we know which rooms produce the best builders and can double down. WHAT WE'RE LOOKING FOR - 4-6 years of experience across some mix of sales, partnerships, marketing, program or operations management, recruiting/talent, or developer relations. This isn't a role for someone fresh out of school, but it is a great step for someone ready to grow into marketing, partnerships, and growth. - Deep roots in the SF startup ecosystem. You're genuinely social, a natural connector, and you can make a warm intro in your sleep. - Fluency in the venture landscape and a real understanding of the AI transformation reshaping how startups build. - An instinct for how developers adopt tools. You understand the technologies in the consideration set for technical teams and that developers hate being marketed to. You don't need to have marketed to developers before, you just need to get the landscape. - High agency and strong organization. You find problems before they're assigned, you're comfortable owning logistics from invite to follow-up, and you're energized by being in the room. - Based in San Francisco, including for evening events. NICE-TO-HAVES - Existing relationships with founders, operators, accelerators, or VC platform/portfolio teams. - Experience running events, community programs, or founder-facing initiatives. - Familiarity with the modern GTM stack (HubSpot, Airtable, Clay, Apollo, and similar). - Hands-on familiarity with the developer-tools and cloud infrastructure landscape. If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view

Location: Toronto, Ontario Workplace: Hybrid Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. 🚀 THE ADVENTURE AHEAD As a Deal Desk Specialist, you'll play a key role in supporting Docebo's North American Sales and Account Management teams throughout the deal lifecycle. You'll partner closely with Sales, Finance, Legal, and Operations to review and structure deals, ensure pricing and commercial terms are accurate, and help move opportunities through the approval and contracting process. This is a hands-on, cross-functional role for someone who enjoys working with numbers, solving problems, navigating processes, and finding practical solutions in a fast-paced SaaS environment. Reporting to the Director of Pricing & Renewals Management, you'll help ensure our deals are accurate, compliant with company policies, and able to move efficiently from proposal to signature.s. 📅 THE DAY-TO-DAY - Manage Deal Desk requests: Own the day-to-day Deal Desk workflow for North America, supporting Sales and Account Management teams from initial request through final approval. - Review pricing and deal structure: Review quotes, pricing, discounts, and deal structures to ensure accuracy and alignment with Docebo's commercial policies. - Navigate approvals: Help Sales teams understand approval requirements and coordinate with the appropriate stakeholders to keep deals moving. - Partner cross-functionally: Work closely with Sales, Finance, Legal, and Operations to resolve questions and address non-standard pricing, terms, and contract requests. - Ensure accuracy: Review orders and deal documentation for completeness and accuracy before they move forward. - Support renewals: Partner with the Renewals team on pricing, commercial terms, and approval requirements for customer renewals. - Maintain documentation: Keep playbooks, templates, pricing resources, and process documentation accurate and up to date. - Improve processes: Identify opportunities to simplify workflows, reduce friction, and improve the overall Deal Desk experience. - Be a trusted partner: Build strong relationships with Sales and cross-functional stakeholders while providing timely, practical guidance on deal-related questions. ⚡ YOUR SUPERPOWERS - Relevant experience: 2+ years of experience in Deal Desk, Sales Operations, Revenue Operations, Commercial Operations, Finance, or a related function. SaaS experience is a plus. - Analytical mindset: You're comfortable working with numbers, reviewing pricing and deal structures, and identifying discrepancies or potential risks. - Strong attention to detail: You take pride in accurate work and can manage multiple requests without losing sight of the details. - Problem-solving skills: You enjoy navigating ambiguous situations, researching answers, and finding practical solutions. - Cross-functional communication: You're comfortable partnering with Sales, Finance, Legal, and Operations and can clearly communicate requirements and decisions. - CRM experience: Experience working in Salesforce or another CRM is strongly preferred. - Excel/Sheets skills: Comfortable working with Excel or Google Sheets, including analyzing data and working with formulas. - Organization: You can prioritize competing requests, manage deadlines, and keep work moving in a fast-paced environment. - SaaS experience: Experience working within a SaaS or technology company is preferred but not required. OUR HYBRID WORK PHILOSOPHY 🤝 Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing. OUR TOTAL REWARDS PHILOSOPHY 🎉 Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. OUR PROMISE TO YOU 😍 - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long. ABOUT DOCEBO 💙 At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities. Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. ABOUT THE OBSERVABILITY PLATFORM TEAM The Observability Platform team exists to make production legible to every engineer and AI agent at Wealthsimple, on their first day and every day after. Every request, job, and user action produces a signal, and our job is to turn that signal into a fast, high-cardinality data asset that anyone can question. A business stakeholder investigating a drop in conversions, a service owner tracing a slow endpoint, an engineer validating a release, and an AI agent confirming its own change should all reach for the same data and get an answer in seconds. We treat the platform as a product, and the engineers, service owners, and business stakeholders who depend on it as our partners. Our mission is to build the wide-event data model, the query foundation, and the golden paths that connect people to production data. We instrument on open standards such as OpenTelemetry so switching costs are a configuration change rather than a rewrite, and we optimize for the questions people did not anticipate rather than for pre-built dashboards. As the founding Software Development Manager for this team, you will hire and lead the engineers who build this foundation, and set the technical vision that shapes how Wealthsimple understands its systems for years to come. IN THIS ROLE YOU'LL HAVE THE OPPORTUNITY TO: - Build the wide-event data model at the heart of the platform. Lead an events-first foundation on open standards such as OpenTelemetry, including the schema, SDKs, libraries, and instrumentation defaults that make rich, consistent, high-cardinality telemetry the path of least resistance for every team. - Build the query foundation that connects people to production data, and make it legible to AI agents. Design the columnar or streaming backends, the tagging and context-propagation standards, and the access patterns, including protocols such as MCP, that let a business stakeholder, a service owner, an engineer, or an AI agent ask an unanticipated question and get a fast answer. - Connect production data to business impact. Tie telemetry to client experience and business outcomes through SLOs and user flows, so teams see a problem in the numbers that matter before clients feel it. This is detection framed as a data question, not a wall of machine-state alerts. - Define what observability means at Wealthsimple, set a multi-year roadmap, and align engineering and leadership behind it. - Own the tool and vendor strategy across the observability stack, including how we get the most from Datadog while reducing lock-in and managing cost. - Prove value on pilots. Start with one or two teams to validate the approach before scaling it across the organization. - Hire and lead the team, and own career development, performance management, coaching, and a culture of technical excellence. - Stay hands-on, and move fast with AI coding tools such as Claude Code fluently to prototype, unblock the team, and raise its bar for building with AI. WHAT YOU'LL BRING: - 7+ years in software engineering, with a software development background. You build platforms as software, with the testing, design, and engineering rigor that implies. - Direct, hands-on experience treating telemetry as a data problem. You have designed wide structured events, managed high cardinality, and worked with columnar or streaming backends, sampling, tagging, and context propagation. This is the core of the role. - Direct experience building an observability, telemetry, or production-data platform before, so you are not learning the problem space on the job. You do not need to have built a commercial product such as Datadog or Honeycomb, but you have built the equivalent inside an engineering organization. - A track record of building SDKs and shared platforms in a platform, data, or foundations team. You have shipped the libraries, paved roads, and defaults that other engineers build on, and you treat those engineers as partners. - Fluency with OpenTelemetry or an equivalent, and with SLI and SLO design that ties signals to client experience and business outcomes. - 3+ years of engineering management experience, developing engineers and delivering complex initiatives through both growth and change. - The ability to set a vision, sequence the work, and move engineering and leadership toward it. - Strong people leadership and cross-boundary influence. You grow careers, give clear feedback, build inclusive teams, and build trust with peer managers, senior leadership, service owners, and business stakeholders. NICE TO HAVE: - Experience with columnar stores such as ClickHouse, streaming systems such as Kafka, or query engines built for high-cardinality analytics. - Experience building observability for LLM and agent-based workloads. - Familiarity with self-serve data access, semantic layers, or data cataloging that helps non-experts find and query the right signal. - Experience in a regulated or fintech environment. WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Communications Insight Analyst San Mateo, CA (Hybrid) Role Overview Within Global Content Communications, the Communication Insights Analyst will help shape how PlayStation understands social performance, social audience conversation trends, sentiment across community members and press, and the impact of company communications from a media perspective, from community to brand to product and corporate. This role will blend deep hands-on analysis with strategic partnership, helping teams move from raw information to clear, actionable insights. From ongoing social listening to campaign dashboards and reporting, this position will support how Global Content Communications interprets audience response, measures communications effectiveness, and identifies opportunities to optimize strategy. The ideal candidate brings a strong analytical foundation, sharp judgment, and the ability to translate and visualize complex, nuanced data into pivotal recommendations that are useful across a fast-moving communications organization. This role will sit within the social media team and partner closely with PR and PlayStation Studios, while also collaborating with cross-functional teams across marketing, analytics, regional teams, and other internal and external stakeholders. Responsibilities Lead owned social performance reporting for SIE business priority content across PlayStation channels. This includes but is not limited to campaign, recurring, ad-hoc reports and for internal and external stakeholders. Conduct social listening/ and sentiment analysis across different audiences, helping teams understand how PlayStation is being discussed in real time and over time. Define and refine key business metrics and reporting frameworks, build analytical models, and generate predictive insights to support business strategies. Analyze large, complex datasets (social, sentiment, web, and communications) to uncover meaningful patterns, emerging themes, risks, and opportunities that can inform strategy. Collaborate with stakeholders across business units to understand needs, deliver data-driven recommendations, and implement solutions. Support recurring and ad hoc reporting across a range of communications metrics, including social performance, conversation trends, campaign and launch impact, and media coverage. Translate quantitative and qualitative data, often addressing broad or ambiguous questions into clear narratives for stakeholders, including executive-ready summaries, dashboards, presentations, etc., and reports. Help identify and refine AI-assisted workflows that improve reporting efficiency and insight development, while applying strong judgment and validation to outputs. Partner closely with PR, PlayStation Studios, Consumer Insights, Marketing, and the broader Global Communications organization to support planning, measurement, and post-mortem learning. Stay deeply attuned to the gaming landscape, audience behavior, platform trends, and cultural context that shape how players respond to PlayStation news and content. What We’re Looking For 5–7 years of experience in data analytics, audience insights, communications measurement, social intelligence, or a related field. Bachelor’s degree in statistics, mathematics, economics, or a related field preferred; advanced degree is a plus. Equivalent experience is highly valued. Proven ability to analyze large, nuanced datasets, and synthesize quantitative and qualitative data for business decision-making via automated and manual methodologies. Proficiency in analytics and data visualization/storytelling (including tools like SQL, Python, R, Tableau, Power BI). Strong written and verbal communication skills, with the ability to present complex findings clearly and persuasively to a range of audiences (including non-technical stakeholders and senior leadership). Advanced expertise in social media analytics platforms (e.g. Emplifi, Sprinklr, Sprout, etc.) and social listening tools (e.g. NetBase, Meltwater, Brandwatch, etc.), and experience working with unstructured social conversation data. Advanced problem-solving, statistical, and creative thinking capabilities. Strong Excel skills and a demonstrated ability to work through large, messy, or nuanced datasets with rigor and precision. Experience using AI tools to improve analysis and reporting workflows, with a thoughtful approach to validating outputs and protecting quality. Familiarity with ethical data handling, privacy policies, and compliance in social listening and conversational analytics. Experience measuring communications impact across social and earned channels, including sentiment, conversation analysis, media coverage, and campaign or launch reporting. Comfort working in a highly collaborative environment with multiple internal stakeholders and shifting priorities. Strong familiarity with console and/or PC gaming, gaming culture, and the broader interactive entertainment landscape. Prior experience in gaming or entertainment analytics is strongly preferred. Experience in entertainment, media, technology, or communications-focused analysis is an integral plus. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $136,300 — $204,500 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Oakland, California, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. Fivetran is seeking an exceptional Principal Software Engineer to lead our AI adoption initiative across the Engineering organization. This unique leadership role combines deep technical expertise with strategic business acumen and change management capabilities. You will be the driving force behind transforming our 500+ engineers into “Bionic Engineers" while implementing Virtual Engineer capabilities to achieve 10% productivity gains in FY26 and 20% in FY27. As the single point of contact for AI initiatives in Engineering, you will orchestrate an engineering-wide transformation that makes AI-driven productivity a core engineering competency. This role requires someone who can navigate the rapidly evolving AI landscape, drive adoption across diverse teams, and deliver measurable business impact. This is a full-time position based out of our Oakland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use Java, Postgres, Oracle, SQL Server, MySQL, Kubernetes, Docker, AWS, GCP, CircleCI Google Gemini, Anthropic Claude, Claude Code, ChatGPT, OpenAI Codex, GitHub Copilot What You’ll Do Adoption Management & Leadership (40%) Drive Cultural Transformation: Lead the evolution from AI-curious to AI-native engineering practices across all teams Champion Change Management: Convert skeptics into advocates through data-driven demonstrations of value and hands-on enablement Measure & Accelerate Adoption: Establish KPIs, track progress from the current 50% to 100% adoption, and implement interventions to accelerate uptake Build Communities of Practice: Create forums for knowledge sharing, celebrate wins, and foster peer-to-peer learning Technical Leadership (35%) Tool Evaluation & Selection: Continuously assess emerging AI tools (Copilot, Claude Code, Codex, etc.) and make data-driven recommendations Architecture & Integration: Design technical frameworks for integrating AI tools into existing development workflows and CI/CD pipelines Virtual Engineer Implementation: Lead proof-of-concepts for coding agents in standardized tasks (Lite Connectors via CoIL, code refactoring, test generation) Security & Compliance: Partner with Security and Legal teams to ensure AI tool usage protects IP and meets compliance requirements Technical Standards: Establish best practices, guidelines, and guardrails for AI-assisted development Performance Optimization: Analyze and optimize the technical performance and cost-efficiency of AI tool deployments Innovation Pipeline: Maintain awareness of cutting-edge AI developments and identify opportunities for competitive advantage Business Leadership (25%) Strategic Planning: Develop and execute the three-phase AI adoption roadmap (Explore & Learn → Enable, Train & Adopt → Core Competency) Budget Management: Oversee $1M+ annual tool budget, optimize spend across 500+ team members, and demonstrate ROI Stakeholder Management: Build relationships with the CEO, Engineering Leadership, Finance, L&D, Legal, and Security teams Business Case Development: Quantify productivity gains, cost savings, and strategic value of AI initiatives Vendor Relations: Negotiate enterprise contracts, manage vendor relationships, and influence product roadmaps Cross-functional Collaboration: Work with Program Managers, Engineering Managers, and other non-IC roles to extend AI benefits Competitive Intelligence: Monitor industry trends and ensure Fivetran maintains a leadership position in AI-augmented engineering Enable Success at Scale: Design and implement adoption playbooks that work across diverse teams with varying technical backgrounds Remove Barriers: Identify and systematically eliminate technical, cultural, and process obstacles to AI adoption Communicate Impact: Regularly present adoption metrics, success stories, and ROI to engineering leadership and executives Skills We’re Looking For Technical Expertise 10+ years of software engineering experience with proven expertise across multiple programming languages and paradigms Deep hands-on experience with AI-powered development tools (GitHub Copilot, ChatGPT, Claude, etc.) Strong understanding of LLMs, prompt engineering, and AI model capabilities/limitations Experience with CI/CD, DevOps practices, and modern software development workflows Track record of evaluating and implementing new technologies at scale ​ Leadership Experience Proven ability to drive technical initiatives across large engineering organizations (500+ people) Experience leading without authority and influencing senior technical leaders Track record of successful change management in engineering contexts Demonstrated ability to convert technical innovations into business value Experience presenting to C-level executives and board members Adoption & Enablement Skills Experience driving tool adoption across diverse technical teams Strong communication skills with the ability to create compelling narratives for different audiences Track record of building training programs and enablement materials Data-driven approach to measuring and improving adoption metrics Patience and empathy when working with skeptics and late adopters Bonus Skills​ Experience with Fivetran's tech stack (Java, Python, C, SQL, Bazel, React) Background in developer productivity, platform engineering, or DevEx roles Experience with virtual agents/coding assistants in production environments Knowledge of AI/ML fundamentals and enterprise AI governance Previous experience in high-growth SaaS companies #LI-HYBRID #LI-EM1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $225,813 — $282,266 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Senior Renewals Operations Manager at GitLab, you'll help own the operational engine that makes renewals predictable, measurable, and efficient at scale. Reporting to the Director of CX Operations, you'll be the Renewals team's go-to business partner for processes, tooling, forecasting and insights, consumption and subscription data, and the steps required to quote and close a renewal. This is a senior individual contributor role with no direct reports. You'll lead through ownership and influence, connecting teams and workflows, turning ambiguous problems into clear next steps, and driving improvements that others across the revenue organization depend on. What you'll do Own and continuously improve the end-to-end renewal operating model; from renewal identification, assignment through risk management, quoting, through to close and post-renewal data hygiene processes. Develop and improve the operating cadences that guide the renewal business, with a focus on efficiency and process improvement. Define, maintain, and evolve retention reporting with cross-functional partners, including gross and net retention, churn and downgrade analysis, and the drivers behind each. Partner with Revenue Technology, Revenue Analytics, Finance, and other stakeholders to improve Salesforce and the systems and data flows supporting customer relationship management (CRM), subscription and entitlement records, quoting, orders, billing, and reporting. Translate business needs into requirements, validate solutions, and strengthen data quality and operational controls. Simplify and scale the renewal motion through automation, standardized workflows, alerts, playbooks, and self-service insights that reduce manual effort and improve execution consistency. Support renewals planning and capacity management, including segmentation implementation, coverage models, productivity assumptions, capacity modeling, supporting target setting, and scenario planning. Own and mature the Renewal Operations case-management program, including intake, triage, routing, service-level visibility, resolution, and root-cause analysis. Requests may include user migrations, de-duplication, Renewal Manager ownership changes, compensation exceptions, and Salesforce or data issues. Raise the operating standard in your domain by documenting processes, mentoring others on how the renewal motion works, and contributing to broader Revenue Operations initiatives that need the renewals perspective. What you'll bring Experience in Renewals Operations, Revenue Operations, Sales Operations, management consulting, strategy, or a similar analytical and problem-solving role, with ownership of operational improvements and cross-functional initiatives. Hands-on experience with both consumption and subscription renewal motions, including renewal forecasting, retention reporting, and the contractual and process mechanics that govern how renewals close. Strong critical thinking and structured problem-solving skills. You can break down ambiguous problems into clear workstreams and move them forward. Strong quantitative and analytical skills. You're highly proficient in Excel or Google Sheets, can build and validate models from scratch, and can translate analysis into clear recommendations and action. Experience with Structured Query Language (SQL) or equivalent data-querying tools is preferred, not required. Systems thinking and experience using Salesforce for pipeline and renewals reporting. You understand how changes in one part of the go-to-market motion affect others, including how CRM, subscription or entitlement records, quoting, and billing relate to one another, and you design solutions accordingly. Sound commercial judgment and an understanding of renewal complexity, including co-terming, amendments, expansions, downgrades, price changes, multiyear agreements, auto-renewals, procurement requirements, and approval policies. Strong cross-functional collaboration skills. You build trust with stakeholders at all levels, including field teams and senior leadership, and influence without direct authority. Curiosity, sound judgment, and a bias toward action. You learn new domains and tools quickly, move from insight to implementation, and follow through until improvements are adopted and sustained. About the team You'll work within CX Operations, partnering closely with Renewals and Customer Success leadership, Sales, Finance, Revenue Technology, and Revenue Analytics. These partnerships connect renewal execution with the processes, systems, and data that support it. In GitLab's all-remote, values-driven environment, documentation, iteration, and cross-functional partnership are core to how you'll work. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $104,800 — $176,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Hybrid - San Francisco, New York City, Austin About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role As an Account Executive on the Commercial Install Base team, you will own and grow a portfolio of existing Vercel customers. You will lead the full commercial relationship across your accounts, including account strategy, pipeline generation, expansion, renewal, and retention. You will partner with developers, engineering leaders, product teams, executives, and procurement stakeholders to understand what customers are building and connect Vercel to meaningful technical and business outcomes. This is a strategic hunting role within our existing customer base. You will use product adoption, usage signals, company priorities, and thoughtful account research to develop hypotheses, create new conversations, and uncover expansion opportunities. You will also quarterback the broader Vercel team, bringing together Solutions Engineering, Developer Success, Product, and other partners to remove barriers and drive customer outcomes. Success requires commercial judgment, technical curiosity, disciplined execution, and the ability to create momentum when the path forward is not obvious. What you'll do Own the commercial strategy, retention, and growth of a portfolio of existing Vercel customers. Build account plans that identify customer priorities, key stakeholders, current workloads, risks, whitespace, and expansion opportunities. Generate pipeline through proactive prospecting, multi-threading, product usage signals, and thoughtful account research. Build trusted relationships with developers, engineering leaders, executives, procurement partners, and other key stakeholders. Run end-to-end renewal and expansion cycles, including discovery, qualification, technical evaluation, negotiation, and close. Identify customer risk early and develop clear plans to protect recurring revenue. Connect Vercel’s platform to measurable outcomes such as faster product delivery, improved performance, stronger reliability, increased conversion, and greater developer productivity. Partner with Solutions Architects to understand customer architecture, uncover new workloads, and guide technical evaluations. Mobilize Developer Success, Product, Marketing, and executive resources at the right moments to advance customer outcomes. Maintain accurate forecasts, opportunity plans, renewal timelines, and customer context in Vercel’s systems. Use AI, automation, and repeatable workflows to improve account research, prioritization, and execution. Share successful plays, customer insights, and market feedback to help the team improve. What you need We are looking for a commercially driven Account Executive who combines strong sales fundamentals with technical curiosity and a commitment to customer outcomes. In practice, this looks like someone who: Has a history of achieving revenue targets through pipeline generation, opportunity management, negotiation, and closing. Has experience owning and growing existing customer relationships, including renewals and expansion. Proactively creates pipeline rather than relying primarily on inbound demand. Can develop a point of view on an account and turn thoughtful hypotheses into customer conversations. Builds credibility with technical, executive, and commercial stakeholders. Learns complex products quickly and is curious about how modern web and AI applications are built and scaled. Can translate technical capabilities into clear business value. Is comfortable navigating ambiguity, complex organizations, and multi-stakeholder sales cycles. Demonstrates strong account planning, forecasting, and opportunity management discipline. Uses data, customer signals, and judgment to prioritize time effectively. Is coachable, collaborative, proactive, and team-first. Is resilient and energized by complex commercial problems. Bonus if you Have experience growing existing customers in SaaS, cloud, infrastructure, developer tools, or a product-led growth company. Have sold to developers, engineering leaders, product teams, or other technical buyers. Have led expansions across multiple workloads, teams, or business units. Have worked with customers navigating cloud modernization, AI adoption, or application development. Have experience in a high-growth environment where go-to-market motions were still evolving. Use tools such as Salesforce, Gong, Outreach, LinkedIn Sales Navigator, or ZoomInfo. Use AI, automation, or self-built workflows to improve your effectiveness. Aspire to coach others, own increasingly complex accounts, or grow into leadership. Benefits & Compensation: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA OTE range for this role is $221,000.00 - $300,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. #LI-KQ1 #LI-DNI Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: Netherlands At thinkcell, we’re seeking bright, creative C++ Developers with a solid theoretical background. Whether you're a seasoned professional or a recent graduate in Computer Science, Physics, or Mathematics, what matters most is your problem-solving ability and C++ skills. At thinkcell, we combine deep technical challenges with a healthy work-life balance and a culture that values thoughtful engineering over rushed delivery. Most of our team is based in Berlin, but we also welcome remote developers working from UTC–1 to UTC+4, reflecting our commitment to flexibility and collaboration across regions. Ideal candidates have: Strong C++ programming skills (through education or experience) A background in Computer Science, Mathematics, or Physics A passion for elegant, efficient algorithms Ability to work independently and creative problem-solving approaches Good command of English (German not required) How You’ll Work You’ll collaborate closely with the team, without being stuck in recurring meetings. Your feature ships when you think it’s ready - no time pressure! We encourage contributions from anyone What We Offer Brilliant Team: Work with international colleagues with strong academic and professional experience Work–life balance: Flexible working hours and an environment that respects your time and focus. Stable Environment: Join a market leader with a reliable product. Competitive salary & Relocation Support to Berlin Guaranteed raise to 130k EUR after the first year Our Values As part of our team, you will embody and help shape the following principles that define us: Forward Thinking : We embrace change and challenge the status quo. Ownership : We take pride in our work and learn from our mistakes. Customer First : We prioritize delivering lasting value. Unified Team : We foster collaboration, respect, and integrity. Strive for Excellence : We set ambitious goals and pursue quality. Why is thinkcell the right place for you? We empower over 1.3 million users across 35,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we’re a diverse team of over 220 people, committed to innovation and excellence. thinkcell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!

Location: Romania At thinkcell, we’re seeking bright, creative C++ Developers with a solid theoretical background. Whether you're a seasoned professional or a recent graduate in Computer Science, Physics, or Mathematics, what matters most is your problem-solving ability and C++ skills. At thinkcell, we combine deep technical challenges with a healthy work-life balance and a culture that values thoughtful engineering over rushed delivery. Most of our team is based in Berlin, but we also welcome remote developers working from UTC–1 to UTC+4, reflecting our commitment to flexibility and collaboration across regions. Ideal candidates have: Strong C++ programming skills (through education or experience) A background in Computer Science, Mathematics, or Physics A passion for elegant, efficient algorithms Ability to work independently and creative problem-solving approaches Good command of English (German not required) How You’ll Work You’ll collaborate closely with the team, without being stuck in recurring meetings. Your feature ships when you think it’s ready - no time pressure! We encourage contributions from anyone What We Offer Brilliant Team: Work with international colleagues with strong academic and professional experience Work–life balance: Flexible working hours and an environment that respects your time and focus. Stable Environment: Join a market leader with a reliable product. Competitive salary & Relocation Support to Berlin Guaranteed raise to 130k EUR after the first year Our Values As part of our team, you will embody and help shape the following principles that define us: Forward Thinking : We embrace change and challenge the status quo. Ownership : We take pride in our work and learn from our mistakes. Customer First : We prioritize delivering lasting value. Unified Team : We foster collaboration, respect, and integrity. Strive for Excellence : We set ambitious goals and pursue quality. Why is thinkcell the right place for you? We empower over 1.3 million users across 35,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we’re a diverse team of over 220 people, committed to innovation and excellence. thinkcell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!

Location: Czechia At thinkcell, we’re seeking bright, creative C++ Developers with a solid theoretical background. Whether you're a seasoned professional or a recent graduate in Computer Science, Physics, or Mathematics, what matters most is your problem-solving ability and C++ skills. At thinkcell, we combine deep technical challenges with a healthy work-life balance and a culture that values thoughtful engineering over rushed delivery. Most of our team is based in Berlin, but we also welcome remote developers working from UTC–1 to UTC+4, reflecting our commitment to flexibility and collaboration across regions. Ideal candidates have: Strong C++ programming skills (through education or experience) A background in Computer Science, Mathematics, or Physics A passion for elegant, efficient algorithms Ability to work independently and creative problem-solving approaches Good command of English (German not required) How You’ll Work You’ll collaborate closely with the team, without being stuck in recurring meetings. Your feature ships when you think it’s ready - no time pressure! We encourage contributions from anyone What We Offer Brilliant Team: Work with international colleagues with strong academic and professional experience Work–life balance: Flexible working hours and an environment that respects your time and focus. Stable Environment: Join a market leader with a reliable product. Competitive salary & Relocation Support to Berlin Guaranteed raise to 130k EUR after the first year Our Values As part of our team, you will embody and help shape the following principles that define us: Forward Thinking : We embrace change and challenge the status quo. Ownership : We take pride in our work and learn from our mistakes. Customer First : We prioritize delivering lasting value. Unified Team : We foster collaboration, respect, and integrity. Strive for Excellence : We set ambitious goals and pursue quality. Why is thinkcell the right place for you? We empower over 1.3 million users across 35,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we’re a diverse team of over 220 people, committed to innovation and excellence. thinkcell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!

Location: Hungary At thinkcell, we’re seeking bright, creative C++ Developers with a solid theoretical background. Whether you're a seasoned professional or a recent graduate in Computer Science, Physics, or Mathematics, what matters most is your problem-solving ability and C++ skills. At thinkcell, we combine deep technical challenges with a healthy work-life balance and a culture that values thoughtful engineering over rushed delivery. Most of our team is based in Berlin, but we also welcome remote developers working from UTC–1 to UTC+4, reflecting our commitment to flexibility and collaboration across regions. Ideal candidates have: Strong C++ programming skills (through education or experience) A background in Computer Science, Mathematics, or Physics A passion for elegant, efficient algorithms Ability to work independently and creative problem-solving approaches Good command of English (German not required) How You’ll Work You’ll collaborate closely with the team, without being stuck in recurring meetings. Your feature ships when you think it’s ready - no time pressure! We encourage contributions from anyone What We Offer Brilliant Team: Work with international colleagues with strong academic and professional experience Work–life balance: Flexible working hours and an environment that respects your time and focus. Stable Environment: Join a market leader with a reliable product. Competitive salary & Relocation Support to Berlin Guaranteed raise to 130k EUR after the first year Our Values As part of our team, you will embody and help shape the following principles that define us: Forward Thinking : We embrace change and challenge the status quo. Ownership : We take pride in our work and learn from our mistakes. Customer First : We prioritize delivering lasting value. Unified Team : We foster collaboration, respect, and integrity. Strive for Excellence : We set ambitious goals and pursue quality. Why is thinkcell the right place for you? We empower over 1.3 million users across 35,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we’re a diverse team of over 220 people, committed to innovation and excellence. thinkcell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!

Location: Mississauga Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary:     We are looking for a Principal Salesforce Architect, reporting to the Director – Enterprise Architecture, to work with the IT team, product teams, as well as senior executives to drive the design of our enterprise domain taxonomy.  As a Salesforce Architect, you will be required to represent deep expertise on modernization and transformation of mission critical applications facilitated by aligning these applications to their core business domains. The ideal candidate will champion business and technology alignment of core capabilities ensuring the buildout of an enterprise taxonomy framework which will underpin domain roadmaps and technology transformation.  We are seeking a candidate who has great breadth and depth of experience when it comes to developing business relationships and ensuring technology alignment.   Key Responsibilities:   •Execute the strategic vision for the Enterprise Architecture practice under the guidance of leadership •Collaborate with domain architects, engineers, and leaders to develop technical standards, reference architectures, design patterns, opinion papers, and architecture decision frameworks that guide technology solutions, especially those requiring integration of multiple platforms, operating systems, and applications across the business. •Develop and manage a technical strategy and coordinates adoption. This individual will be responsible for architecting enterprise guidance that conveys standard processes and common pitfalls for system design, infrastructure integrations, application development practices, and application runtime principles. •Manage the architecture review process by creating validation checklists, reviewing architectural artifacts, and providing domain specific guidance to drive architectural alignment across the enterprise. •Translate business requirements into well architected solutions that best leverage the Salesforce com platform •Design and develop effective and efficient end to end solutions for complex business problems •Apply architectural and engineering concepts to design solutions that meet operational requirements, such as scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability. •Manage the technical delivery of custom development integrations and data migration elements of a Salesforce com implementation •Technical Strategy Development: Develop and execute a comprehensive technical strategy for Salesforce platform encompassing architecture design development integration and maintenance •Conduct research and develop Proof of Concepts on emerging technologies and implementation toolkits in support of anticipated development efforts and recommend technologies that are functionally robust and cost effective. •Research, enforce, and drive the adoption of design patterns throughout the enterprise and evangelize standard processes for solution design and development. •Contribute to producing target state solution architectures, conducting architectural assessments and gap analyses, and shaping the overall solution strategy and roadmap •Partner with data architect(s) to support data management practices, ensuring data integrity, security, and compliance •Partner with integration architect(s) to support integration strategies ensuring seamless communication and data flow across various systems •Work closely with solution architects to ensure that individual solutions align with the overall enterprise architecture •Collaborate with business leaders to create business capability models that align technology capabilities with business needs •Contribute to building a vibrant ‘learning community’ within the enterprise architecture discipline, fostering continuous improvement and consistently delivering value to various business units   Required Experience & Skills:    •Bachelor's or Master's degree in Computer science, Information Technology, or a related field •5+ years of experience as a senior domain architect or senior enterprise architect. •Prior experience as a Principal Salesforce Architect in a global organization working with Salesforce Connected Apps (applications from SalesForce App Exchange) •Proven experience designing and delivering complex B2B SaaS Salesforce solutions. •Led at least two large-scale Product-to-Cash (CPQ/RCA) implementations from design to go-live, with 5+ years of experience defining Salesforce architecture across quoting, contracting, fulfilment, billing, revenue, customer success, and customer support. •Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps would be a plus. •Experience with planning and leading architecture delivery for large-scale business and systems transformation programs is a must •Proven track record of successfully leading large scale Salesforce initiatives from concept to delivery •Deep understanding of Salesforce architecture capabilities and ecosystem including Sales Cloud Service Cloud Marketing Cloud and Community Cloud or SuccessFactors ecosystem. •Strong leadership and interpersonal skills with the ability to effectively communicate complex technical concepts to non-technical stakeholders •Salesforce certifications such as Salesforce Certified Technical Architect CTA Salesforce Certified Application Architect or Salesforce Certified System Architect preferred •5 years of Hands-on enterprise architecture framework experience (TOGAF, C4, Archimate etc.) •Strong analytical, problem-solving, communication skills •Previous roles with a focus on data architecture, application or solution architecture, integration, risk management, and technology standards •Strong understanding of security architecture principles and practices. •Proven experience in business capability modeling and translating business needs into technology solutions     Generative AI Code Assistants - Use of Generative AI Code Assistants (e.g. Github Copilot) and knowledge of latest Generative AI Model capabilities would be an asset.     #LI-AJ1 #LI-hybrid PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $153000-$170,000 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Location: Philippines Workplace: fully About The Role: At Paysend, we're building the future of global payments - making money movement simple, fast, and accessible for everyone. As an Application Support Analyst, you'll play a critical role in delivering on that promise by ensuring our platforms run reliably and our customers can send and receive money without interruption. The Application Support Analyst owns the health of our transaction ecosystem end to end: investigating individual transactions and broader flow anomalies, detecting issues before they escalate, supporting release deployments and post-release system verification, and driving incidents to resolution across both our B2C and Enterprise product lines. You'll work with large volumes of real-time payment data, using tools like Oracle SQL, Postman, OpenSearch, and Grafana to trace transactions, diagnose root causes, and keep critical payment services running smoothly. This role is ideal for someone who enjoys solving complex problems, thrives in a fast-paced environment, and wants to make a tangible impact on the experience of millions of customers around the world. What You'll Do (Responsibilities): Transaction Administration: Analyze, track, and manage end-to-end payment transaction flows using Oracle SQL, Postman, and OpenSearch. System & Performance Monitoring: Maintain business-critical payment services, track SLA windows, and actively monitor system health using Grafana and related tools. Incident Management & Resolution: Conduct incident response efforts, including root-cause investigations, documentation of incident reports, and coordination of cross-functional teams to resolution. Stuck & Flagged Transaction Handling: Resolve transactions flagged for manual parsing and investigate payouts or funding stuck in pending status (>3 days), updating statuses or escalating as needed. Partner & Bank Communication: Serve as a point of contact for partners and banks to resolve processing issues, file-loading discrepancies, and data reporting corrections. SAR & PDP Reconciliation: Troubleshoot SAR reconciliation issues, including unmatched transactions, missing/duplicate report data, and platform data mismatches. Releases & Deployment: Coordinate, execute, and roll back service releases, verifying post-release system health and performance graphs. What You Bring to the Team: Problem-solving mindset with the drive to investigate novel issues and determine solution steps independently Technical Troubleshooting: Practical experience using SQL for data querying, alongside Postman to read API documentation and debug partner integrations. Monitoring & Operations: Basic Linux, network, or cloud administration experience. Incident & Escalation Management: Ability to manage concurrent, time-sensitive incidents under strict SLA windows, moving from root-cause analysis to final resolution. Cross-Functional Collaboration: Experience interfacing with external entities (banks, PSPs, processors) and internal stakeholders (Engineering, Settlement, Customer Support). Programming Literacy: Basic skills in any programming language to read code, run scripts, or inspect data payloads. Communication Skills: Advanced written and verbal English skills for managing communications with internal teams and external financial partners. Nice To Have Experience working directly with OpenSearch for log and transaction analysis. Hands-on experience with team collaboration tools (Slack, Google Workspace, Jira, Confluence). Domain knowledge in financial workflows, payment lifecycles, and core fintech terminology. Bachelor's degree in Computer Science, Information Systems, or a related operational field. Why Join Paysend? Make a Global Impact: Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally. Own Meaningful Outcomes: We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand. Grow with Us: As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies. Collaborate with Exceptional People: Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers. Move Fast and Make Things Happen: We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results. Be Part of Our Journey: We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.

Location: Serbia POWER A WORLD OF TRUST Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust. Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services. We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up! About Incode Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast - and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative. The Impact You’ll Make As a DevOps Engineer at Incode, you will play an important role in supporting and improving the cloud infrastructure behind our AI-driven identity verification platform. You’ll work on scalable, cloud-native systems that power secure and seamless identity experiences globally, with a focus on AWS, Kubernetes, and Terraform. In this role, you’ll help set up new environments, maintain and upgrade existing systems, support infrastructure automation, and help make our platforms more stable, reliable, and ready for further scaling. You’ll work closely with developers and other engineering teams to troubleshoot issues, improve deployment processes, and ensure our applications run smoothly in production. Your work will directly contribute to the reliability, efficiency, and scalability of Incode’s infrastructure, helping us deliver trusted identity verification solutions to customers around the world. What You’ll Own & Drive Cloud-Native Infrastructure - Help design, implement, and maintain Kubernetes-based environments that support scalability, resilience, and security. Environment Setup & System Upgrades - Support the setup of new cloud environments, assist with system upgrades, and help keep infrastructure components up to date and aligned with best practices. Infrastructure as Code (IaC) - Work with Terraform to manage and improve infrastructure automation, ensuring consistency and reliability across environments. Production Reliability - Investigate, troubleshoot, and resolve infrastructure-related issues in live environments, helping minimize downtime and maintain a smooth customer experience. Monitoring & Logging - Support and improve observability solutions using tools such as Prometheus, Loki, ELK, or similar stacks. Developer Support - Collaborate closely with development teams, helping them resolve infrastructure, deployment, and environment-related challenges. Engineering Standards - Contribute to internal best practices, documentation, automation improvements, and processes that help the DevOps team operate more efficiently. Continuous Improvement - Stay curious about AWS, Kubernetes, Terraform, and DevOps practices, bringing ideas that can improve stability, automation, and scalability. The Qualities That Set You Apart Cloud-Native Mindset - You have hands-on experience working with Kubernetes and understand its core concepts, including deployments, services, pods, ingress, and basic troubleshooting. Infrastructure as Code Enthusiast - You have practical experience with Terraform and understand how infrastructure automation helps create consistent and repeatable environments. CI/CD Experience - You have worked with CI/CD pipelines using tools such as GitLab CI/CD or GitHub Actions and understand how they support reliable software delivery. AWS Knowledge - You are familiar with core AWS services such as EC2, VPC, S3, IAM, and related offerings, and are comfortable working in cloud environments. Systems & Networking Understanding - You understand networking fundamentals such as TCP/IP, DNS, and HTTP/S, and can apply this knowledge when troubleshooting or supporting infrastructure. Problem Solver - You are comfortable investigating issues, asking questions, and working with others to find practical solutions. Collaborative Communicator - You can communicate clearly with technical peers and developers, explain issues or solutions, and contribute constructively in a team environment. Your Background Experience as a DevOps Engineer, Cloud Engineer, Infrastructure Engineer, or in a similar role. Hands-on experience working with Kubernetes-based applications or environments. Practical experience with Terraform and infrastructure automation. Experience working with CI/CD pipelines, preferably GitLab CI/CD or GitHub Actions. Familiarity with AWS services such as EC2, VPC, S3, IAM, and related cloud services. Understanding of networking protocols and best practices, including TCP/IP, DNS, and HTTP/S. Experience supporting developers with infrastructure, deployment, or environment-related topics. Experience helping set up new environments, upgrade systems, or maintain cloud infrastructure. Strong written and verbal communication skills, with the ability to explain technical topics clearly. Why Incode? Mission with Meaning - Shape how billions of people prove identity - safely, simply, and ethically. Rocket-Ship Growth - Join at an inflection point where your strategies will compound in value for years. Elite Team & Backing - Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category. Ownership & Autonomy - Operate like a founder with the resources of a unicorn. Global Impact - Every program you launch will reverberate across industries and continents. Ready to ignite the future of trust? Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum. Aspects of our Culture: High performance Freedom & responsibility Context, not control Highly aligned, loosely coupled Continuous Feedback Promotions & Development Learn more about Life at Incode ! Benefits & Perks: Flexible Working Hours & Workplace Open Vacation Policy Equal Opportunities: Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you. Applicant Data Privacy: We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.