Location: British Columbia
Workplace: Hybrid
As a Software Development Manager, you will oversee the planning, execution, and delivery of technical projects within your team. You’ll collaborate with Product, UX, and other stakeholders to prioritize work, guide technical direction, and ensure smooth delivery.
You’ll also support the growth and well-being of team members through coaching, feedback, and development opportunities. Your leadership will help the team navigate challenges, align with product goals, and continuously improve their practices and performance.
This is a people-first leadership role for someone who is passionate about developing talent, supporting delivery, and fostering collaboration. You’ll also serve as a bridge between your team and the broader organization, helping align business needs with technical implementation.
This is a hybrid role based out of Safe Software's Surrey, BC headquarters. We have an immediate opening and are excited to find the right candidate to join our team.
We encourage applicants from all backgrounds to apply. Even if you don’t meet every requirement listed, we value your unique experiences and perspectives.
ABOUT THE TEAM
The FME Engine team builds and maintains the core of Safe Software’s FME platform, the technology that powers data integration for organizations around the world. As SDM, you’ll lead two Engine teams, which build many of the transformers at the heart of FME. It’s computational, algorithm-rich work written primarily in C++ within the FME codebase. Both teams are strong and highly collaborative, with a habit of tackling problems together rather than working in silos, and they’re looking for a leader who will nurture that culture.
WHAT YOU’LL BE DOING
As a Software Development Manager, FME Engine, you will:
- Lead a team of developers through coaching, feedback, and professional development.
- Collaborate with Product, UX, and technical stakeholders to define and prioritize work.
- Act as product owner for your teams, partnering with Product Managers to manage the backlog, prioritize features and internal improvements, and bring planned work to your teams.
- Oversee technical delivery, helping manage project flow and addressing risks early.
- Support architecture and design discussions to ensure alignment and inclusion of team voices.
- Build a positive, inclusive team culture centred on collaboration and shared ownership.
- Guide hiring, onboarding, and team growth with a focus on skill development and values alignment.
- Champion continuous improvement and openness to change in tools, practices, and communication, including AI-assisted ways of working.
- Act as a liaison between your team and other parts of the organization, advocating for both team and business needs.
QUALIFICATIONS, SKILLS, AND COMPETENCIES
At Safe Software, we welcome diverse backgrounds and experiences. While not all candidates will have everything listed, the most successful candidates will bring many of the following:
What We’re Looking For:
- 7+ years in software development, including 3+ years leading software teams as a people manager, team lead, or similar role. Direct people management experience strongly preferred.
- Solid understanding of Agile development practices and software system design.
- Strong working knowledge of C++, enough to understand the scope and design of your teams’ work. Hands-on coding is welcome but not expected.
- Product owner experience in an Agile environment, including backlog management and feature prioritization.
- Demonstrated interest and practical experience in adopting AI tools within a development team.
- Strong communication and collaboration skills, with a focus on empathy and clarity.
- Demonstrated ability to support team health and build inclusive, high-performing teams.
- Ability to balance technical direction with team and business priorities.
Nice to Have:
- Exposure to Python, particularly for test frameworks.
- Familiarity with Safe Software’s platform or similar technical domains.
- Involvement in mentoring, DEI, or culture-building initiatives.
- Knowledge of hiring practices, onboarding, and team-building techniques.
- Experience with AI Coding Agents (e.g. Claude Code, GitHub Copilot).
What You Can Expect
When you choose a career with Safe Software, you’re also choosing…
- Meaningful Work: Make a profound impact across our business, workplace and data integration product.
- A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support.
- Social Responsibility: Become part of a team that finds meaningful ways to give back https://www.safe.com/about/community-initiatives/. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives.
- Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe.
- Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to.
- Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year.
- Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period.
- Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption.
- Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program.
- An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team!
ABOUT SAFE SOFTWARE
Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity.
With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads.
Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team?
OUR COMMITMENT TO DIVERSITY AND INCLUSION
Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion.
We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status.
Should you require accommodations during the recruitment process, please contact hr_dept@safe.com.
NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING
At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role.
Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.
ГибридКанада; We encourage applicants from all backgrounds to apply
Location: New York; San Francisco Bay Area, California; Connecticut
Workplace: hybrid
Provectus is a Premier AWS Partner and an Anthropic Strategic Partner, featured in Forrester's AI Technical Services Landscape. We are roughly 420 engineers building production AI for enterprise clients in Financial Services, Insurance, Healthcare and Life Sciences, Retail, and Entertainment. We build custom generative AI and agentic AI systems on live client data, not off the shelf products and not demos.
We are hiring a Senior Solution/Product Owner for our AI Delivery practice, a forward deployed seat at the intersection of frontier AI and enterprise transformation. You will own both the story and the delivery for client engagements built on Cowork Activation, Agentic SDLC with Claude Code, and Blueprint Activation. In one week you might frame an ROI case for a CFO, align a healthcare or financial services stakeholder on a compliant GenAI rollout, and pair with a Forward Deployed Engineer to wire an MCP integration or ship a Claude Code harness.
What You Will Do:
Own client engagements end to end, from use case framing and business case through scoped delivery, first deployment, and measurable results
Define the value proposition, positioning, and reusable artifacts for your assigned Program or Blueprint, and align sales, delivery, and account teams around them
Build business cases covering market fit, ROI, and competitive positioning, and translate them into scoped statements of work
Run discovery, use case validation, design thinking workshops, and user research, and turn findings into demos and production deployments
Stand up Cowork Activation, Agentic SDLC with Claude Code, or Blueprint Activation on live client data, driving rapid prototyping from use case to context to result
Build hands on with the Provectus delivery stack, including Claude, Claude Code, MCP servers, connectors, Skills, and plugins
Define product vision and roadmap for GenAI, LLM, RAG, and agentic AI engagements, and judge solution quality alongside architects and engineers
Break complex work into incremental releases, and balance delivery speed against technical debt and architecture
Lead Agile and Scrum execution across backlog, sprint planning, and release, following our Sprint, Enable, Realize engagement model
Define success metrics and analytics, and drive continuous improvement through root cause analysis
Contribute to the measurement framework behind our board level AI Maturity Index, ROI signal, and cost read
Support change management, stakeholder alignment, enablement, and reusable playbooks so wins repeat across accounts
What You Will Bring:
5 to 7+ years in product ownership, solution ownership, technical product management, or delivery leadership
3 to 5+ years working with AI/ML, generative AI, LLM applications, agentic systems, or data platforms
Deep domain expertise in Financial Services and Insurance and/or Healthcare and Life Sciences, ideally in a client facing or consulting context
Track record operating forward deployed or embedded with clients, as a Forward Deployed Engineer or Forward Deployed Expert, including hands on prototyping
Proven ability to take an offering, program, or product from zero to one and land it as real client delivery
Daily working use of Claude, Claude Code, and similar GenAI tools, including building your own skills, workflows, and productivity tooling
Comfort with MCP (Model Context Protocol) integrations, connectors, and custom agent harnesses
Understanding of GenAI and agentic patterns, including prompt engineering, RAG, embeddings, vector databases, and agent frameworks, deep enough to assess quality and translate it for executive stakeholders
Data fundamentals: what ETL/ELT, data modeling, and data governance mean in an enterprise context
Familiarity with AWS as a primary cloud platform, including Bedrock, and working awareness of MLOps and AI observability
Strong Agile and Scrum experience, and familiarity with outcome based, milestone priced consulting engagements
Design thinking, data driven decision making, and executive storytelling that holds up in front of a CFO or CIO
Enough engineering empathy to earn credibility with senior engineers and solutions architects on day one
Bias to action and structured problem solving in ambiguity
Based in the San Francisco Bay Area or New York City metro area, and authorized to work in the US without sponsorship
Nice To Have:
A second priority vertical beyond your primary Financial Services or Healthcare focus
Prior experience in an AWS Premier Partner or Anthropic partner environment
Claude Certified Architect, Seller, or Developer certification, or willingness to complete one early
Certifications such as CSPO, SAFe PO/PM, or AWS, Azure, or GCP
Software development or solutions engineering background
What We Offer:
Base salary range of $140,000 to $180,000 USD depending on experience
Frontier delivery work across Cowork Activation, Agentic SDLC, and Blueprint Activations in Financial Services and Healthcare
The chance to shape how leading enterprises adopt AI, from strategy through first deployment
A forward deployed model working in small, senior teams alongside Principal Architects and Forward Deployed Engineers
A growing AI delivery practice where you help build the tooling and frameworks, not just use them
Health, dental, vision, and 401(k) with company match
Unlimited PTO
Access to the latest AI tools and premium subscriptions
Internal training programs with full support for AWS and Claude certifications
Hybrid work in San Francisco or New York
Location: Belgrade, Serbia
Workplace: hybrid
Role
We are looking for an ambitious, driven Product Manager to join our team. At Sokin, we are building a world-class product team that can help us remove the borders, barriers and burdens from global business.
Product Management at Sokin is all about creating and delivering an ambitious roadmap with your team and working continuously with clients and stakeholders to ensure your product is driving real value for our customers and the business.
This is an opportunity for someone who wants to be part of something challenging and transformative, someone who wants to play a critical role in driving our success.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business — so businesses thrive wherever they choose to grow. We deliver services across:
Global payments and receivables
Foreign Exchange (FX)
Treasury management
Finance reconciliations
We are rapidly expanding, with established presence in MEA, UK & Europe, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
As our Payment Success Product Manager
You'll own the rules and customer experience behind Sokin's payments. Your core outcomes are improving straight-through processing rates and the overall payment experience for our clients.
You'll keep the core payments stack reliable, transparent, and continuously improving—giving our regional expansion teams a platform they can build on with confidence.
Working closely with engineering, operations, and compliance, you'll translate client pain points and operational data into clear product decisions. You'll identify friction across the stack and own the roadmap to resolve it.
Your role as a PM at Sokin:
Define and communicate the product strategy and roadmap for payment success, aligned to Sokin’s vision and expansion goals.
Own the end-to-end payment creation and submission experience — from the rules that govern how clients initiate payments through to how those payments are routed and processed.
Work with cross functional stakeholders across Engineering, Compliance, and Operations to deliver a best-in-class product.
Prioritise features and fixes based on client impact, processing performance, and business value.
Own the client-facing payment tracking and visibility experience — ensuring clients have real-time transparency into the status and progress of their payments.
Monitor product performance continuously, using data to surface opportunities and drive decisions.
Act as the primary accountable owner for our payment experiences — ensuring this area is never a gap or a distraction for the wider tribe.
We’d love to hear from you if:
You’re excited by payments and have hands-on experience building or improving payment products.
You own your roadmap — comfortable identifying problems, making decisions, and driving things forward in ambiguous environments without waiting to be managed.
You’re deeply data-driven and comfortable using transaction-level data to diagnose issues, measure performance, and prioritise work.
You’re someone that enjoys getting into the details and understanding the mechanics of your product — why things fail, what drives performance, and how to fix it.
You’re a strong communicator and enjoy working in cross-functional teams alongside engineers, operations, and compliance to deliver real improvements.
You’re comfortable working with financial, risk, and legal stakeholders to design solutions that are client-centric yet compliant.
You have enough technical depth to work closely with engineers, understand system constraints, and find the best solution to a problem.
You have experience applying AI or machine learning to payment optimisation problems — whether routing decisions, failure prediction, delivery time prediction, or processing efficiency.
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Anthropic's Executive Briefing program brings senior leaders from our most strategic customers together with our spokespeople, product leaders, and researchers. As a Program Manager, Executive Briefings, you will run the program at one of our briefing centers and help build the global operating model that ensures an exceptional and consistent experience across the globe.
You will be the main program lead for your location and own briefings end to end: qualification and intake, agenda design, speaker selection, and day-of execution. You will set the objectives and design for each agenda and develop it jointly with Sales. You will also be the local account teams' go-to partner on how to use a briefing to move their most important opportunities forward.
You will manage the global workstream and set the standard every center follows, so customers get the same quality of briefing wherever they meet us. This is a highly cross-functional role. You will work with regional GTM leadership and the Office of the CCO on account selection and program strategy, with Product Marketing on content, with Solutions on technical deep-dives and demos, with Anthropic's executive bench on sponsorship and participation, and with Workplace, Security, and Revenue Operations on the experience and systems behind every briefing. You will be comfortable running every part of a briefing yourself and maintaining tight alignment with internal stakeholders.
Key responsibilities
Own the Executive Briefing program at your location: the local calendar, capacity planning, the request and intake process from Sales, and operating SLAs, applied against global criteria and regional allocation
Work with regional GTM leadership to decide which strategic accounts receive a briefing each quarter, hold the qualification bar, and proactively surface accounts that should be engaged
Lead discovery with account teams before each briefing to understand the customer's objectives, business context, and stage of evaluation, and turn that into a tailored agenda
Own agenda design and co-own agenda development with Sales for every briefing, including the narrative arc, discussion topics, speakers, and demos
Build and manage the speaker bench for your location: identify, source, and match speakers to briefings, run prep, and manage capacity so no one is over-asked
Own day-of orchestration and the customer experience standard at your center, in partnership with Workplace on logistics
Contribute to the playbooks, tooling, and best practices that let the program scale consistently across centers while allowing for regional nuance
Share intake and triage on a rotation across time zones so every request gets a decision within the defined SLA
Maintain one source of truth for criteria, lead times, and process so account teams get one answer
Own measurement and reporting for your center and contribute to global reporting on briefing volume, capacity and allocation, strategic-account coverage, and program-influenced pipeline and expansion
Onboard and coach briefing team members and contractors across locations
Minimum qualifications
Experience running executive briefings, customer events, or a comparable program for senior external audiences
Program management skills, including intake and prioritization, capacity planning, and managing multiple concurrent programs against SLAs
Experience designing agendas and facilitating discussions with C-level or other senior customer audiences
Experience building processes, playbooks, or tooling that help a program operate consistently
Ability to track, report on, and communicate program metrics such as volume, coverage, and pipeline influence
Strong written and verbal communication skills, with the ability to partner credibly with field leadership, executives, and internal subject matter experts
Work on site at your briefing center when briefings take place
Preferred qualifications
6+ years of experience building or scaling an executive briefing program, or a similar customer-facing program, at an enterprise technology company
Experience in a high-volume briefing environment
Experience with CRM and reporting tools such as Salesforce, and with connecting program activity to pipeline and expansion outcomes
Experience identifying and surfacing speakers for the speaker bench and managing speaker capacity across product, research, and executive teams
Experience working across time zones or across multiple sites to set one global standard
Experience onboarding or coaching new team members or contractors
Familiarity with AI products and how enterprises evaluate and adopt them
Interest in Anthropic's mission to build AI that is safe and beneficial
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$255,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: South Windsor, CT
Project Manager - Substations
Substation Construction | Power Delivery | EPC | Utility Infrastructure
Location:
Nationwide - Project-Based
Employment Type:
Full-Time
Travel:
Approximately 50% Travel Required
Deliver the Infrastructure That Powers Communities
Substations are the backbone of the electrical grid, connecting generation, transmission, and distribution systems that keep homes, businesses, and industries energized. As utilities modernize infrastructure, integrate renewable energy, and improve grid reliability, experienced project leaders are critical to the successful delivery of substation construction projects.
As a
Project Manager - Substations
with Michels Power, you will lead complex substation projects from planning and procurement through construction, energization, and project closeout. You'll work alongside customers, engineers, construction leaders, suppliers, and project teams to safely deliver high-quality projects that support North America's growing power needs.
About Michels Power, Inc.
Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for
69 kV to 765 kV electric utility systems and fiber networks
. As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project leadership, highly skilled field resources, and one of the industry's premier equipment fleets to successfully execute complex power delivery projects across North America.
Our teams design, build, and maintain critical infrastructure including
transmission lines, distribution systems, electrical substations, renewable energy facilities, battery energy storage systems (BESS), communication systems, structure foundations, heavy civil infrastructure, and horizontal directional drilling (HDD) projects
. We provide comprehensive project oversight from planning and scheduling through procurement, construction, quality assurance, commissioning, and project closeout.
Leveraging engineering, procurement, and construction (
EPC
) delivery capabilities, Michels Power partners with utilities, developers, cooperatives, municipalities, and industrial customers to safely execute some of the most complex power infrastructure projects in the industry. Michels Power is proud to be a member of the
Michels Family of Companies
, one of North America's largest and most diversified energy and infrastructure contractors.
Position Overview
As a
Project Manager - Substations
, you will be responsible for the planning, coordination, execution, and successful delivery of substation construction projects throughout North America. This role will oversee project performance from contract award through commissioning and closeout, while maintaining a strong focus on safety, customer service, quality, schedule, and profitability.
You will serve as a key liaison between customers, engineering teams, field operations, subcontractors, suppliers, and internal stakeholders while driving project execution and supporting operational excellence.
Success requires strong project leadership, commercial awareness, customer relationship management, and an understanding of utility substation construction and power delivery infrastructure.
Key Responsibilities
Lead substation construction projects from contract award through final project closeout.
Manage project budgets, schedules, forecasts, procurement activities, contract requirements, and overall financial performance.
Maintain strong customer relationships and serve as a primary point of contact throughout project execution.
Develop and manage project execution plans, staffing strategies, procurement plans, and resource requirements.
Coordinate with engineering teams, Construction Managers, Superintendents, field personnel, subcontractors, suppliers, and customers.
Identify project risks, schedule impacts, commercial exposures, and operational challenges while implementing mitigation strategies.
Ensure compliance with safety requirements, project specifications, customer expectations, and contract obligations.
Support a culture of safety, accountability, quality, and continuous improvement.
What You'll Do
Manage utility substation construction projects ranging from greenfield installations to brownfield expansions and upgrades.
Support projects involving:
Transmission substations
Distribution substations
Collector substations
Renewable energy substations
BESS substations
Switchyards
Transformer installations
Breaker installations
Protection and control systems
Relay upgrades
Bus work installations
Electrical equipment replacement programs
Testing and commissioning activities
Develop and maintain project schedules, budgets, forecasts, procurement plans, and staffing plans.
Review contracts, drawings, specifications, and engineering documentation.
Manage subcontractors and suppliers to ensure safety, quality, contract compliance, and schedule performance.
Lead customer meetings, progress reviews, forecasting discussions, operational planning meetings, and project updates.
Support project procurement, material management, equipment deliveries, and resource planning activities.
Monitor labor productivity, project costs, revenue forecasts, schedule performance, and overall project health.
Coordinate project commissioning, energization, turnover, and closeout activities.
Prepare and communicate project performance updates to customers and company leadership.
Why Michels Power, Inc.?
We help build, strengthen, and modernize the infrastructure that powers communities and industries across North America.
We execute challenging projects involving substations, transmission, distribution, renewable energy, and power delivery infrastructure.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform meaningful work that supports the future of energy infrastructure.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
We provide opportunities to advance into Senior Project Management, Regional Operations, and Executive Leadership roles.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You like to know your efforts are noticed and appreciated.
You want to make your own decisions, but know support is always available.
You enjoy solving technical, operational, and commercial challenges.
You enjoy building strong customer relationships and leading successful teams.
You want to work to make a difference.
What It Takes
Bachelor's degree in Construction Management, Engineering, Electrical Engineering, Project Management, Business, or a related discipline and
5+ years of project management experience
, or an equivalent combination of education and experience.
Experience managing utility substation construction, power delivery, renewable energy, industrial electrical, or EPC projects.
Strong understanding of substation construction, power systems, electrical infrastructure, and utility projects.
Experience supporting projects involving transformers, breakers, protection and controls, relay systems, switchgear, bus work, electrical equipment installations, or commissioning activities.
Experience managing project budgets, schedules, forecasts, procurement activities, subcontractors, and customer relationships.
Demonstrated success balancing safety, quality, schedule, and financial objectives.
Experience reviewing and interpreting contracts, specifications, drawings, and project documentation.
Strong leadership, communication, financial, organizational, negotiation, and problem-solving skills.
Proficiency with Microsoft Office Suite.
Experience with Primavera P6, Microsoft Project, Procore, Autodesk Construction Cloud, or similar project management platforms is preferred.
Valid driver's license with an acceptable driving record.
Ability to travel approximately
50%
and support project assignments throughout North America as required.
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career.
This information reflects the anticipated base salary for this position based on current market data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on individual’s skills, experiences, education, and other job-related factors permitted by law.
Expected Salary Range
$105,000
—
$203,000 USD
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As Director, Global Field Sales Operations, you’ll partner with Sales and Revenue Operations leadership to run the operating rhythm of a global sales organization serving customers from Small and Medium-sized Businesses (SMB) through Enterprise across multiple regions. You’ll lead forecasting, pipeline management, planning, and productivity initiatives while building a scalable field operations function. By helping sales teams operate with greater clarity and consistency, you’ll support 1Password’s mission to help businesses protect what matters most with simple, human-centric security. Reporting to the Vice President, Revenue Operations, this role is remote in the USA or Canada.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within Canada and the US.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
• 8+ years of experience in sales operations, revenue operations, or sales strategy and operations within Business-to-Business (B2B) software, including 3+ years leading teams.
• Deep experience with sales forecasting, pipeline management, sales process, and operating rhythms across multiple segments.
• Experience leading annual planning, territory design, quota setting, and in-year adjustments.
• Experience supporting sales organizations across multiple regions, including Europe, the Middle East and Africa (EMEA).
• Ability to build trusted relationships with senior Sales leaders, communicate clearly, and influence decisions using sound judgment and data.
• Experience hiring, developing, and coaching strong sales or revenue operations leaders.
• Experience using Salesforce and artificial intelligence (AI) to improve forecasting, pipeline management, or sales productivity.
What you can expect:
• Partner with Sales leaders to set quarterly priorities, align hiring plans and trade-offs, and create recovery plans when teams fall behind.
• Establish consistent global standards for forecast calls, pipeline reviews, and quarterly business reviews.
• Develop independent forecasts for each team, lead large-deal reviews, and turn insights into clear decisions.
• Improve sales productivity through stronger coverage, faster ramping, and effective support from solution engineering and Privileged Access specialists.
• Lead the use of AI in forecasting and pipeline work, helping managers reinvest time saved into selling and coaching.
• Run annual planning with Sales Strategy and Planning and Enablement so that teams begin each year with clear territories and quotas.
• Lead and develop a high-performing global field sales operations team.
USA-based roles only: The annual base salary for this role is between $187,000 USD and $257,000 USD. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $160,000 CAD and $220,000 CAD. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Marlton, NJ
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Company:
Ennoble Care
Department:
Scheduling Department
Work Type:
In person
Schedule:
Full-time
Position Overview
The VSP Scheduler coordinates Annual Health Care Review appointments between Ennoble Care patients and our Virtual Supervising Physicians. These reviews are offered only to Medicare patients. During each review, the physician goes over the patient's current medications, existing health conditions, and any new concerns, so that care stays aligned with the patient's current needs.
The scheduler books 15-minute telehealth visits, by video or audio call, for patients in New Jersey, Pennsylvania, Maryland, Virginia, DC, Georgia, and Oklahoma. Oklahoma is in the Central time zone and the other states are Eastern, so accurate time-zone handling is part of the job.
Key Responsibilities
Schedule appointments:
Book Annual Health Care Reviews with the right physician, based on the patient's availability and the state they live in.
Coordinate telehealth visits:
Confirm whether each patient will join by video or audio, and make sure they know what to expect.
Contact patients:
Call patients to set up visits, answer basic scheduling questions, and explain the purpose of the review in plain language.
Verify details:
Confirm phone numbers, appointment dates, and times, including the correct time zone, before finalizing each booking.
Manage calendars:
Keep physician calendars organized and up to date across multiple states.
Send reminders and follow-ups:
Make confirmation and reminder calls, and follow up with patients who miss or don't confirm their appointment.
Handle reschedules and cancellations:
Rebook visits when a patient or physician becomes unavailable, and communicate the changes quickly.
Keep records accurate:
Enter scheduling and contact information correctly in the EMR or scheduling system.
Protect patient privacy:
Handle all patient information in line with HIPAA and Ennoble Care's confidentiality policies.
Collaborate with the team:
Work with physicians, clinical staff, and fellow schedulers to keep the process running smoothly and support a positive patient experience.
Required Skills and Qualifications
High school diploma or equivalent.
Strong organization and attention to detail.
Clear, friendly phone communication, with patience and empathy, especially with older patients or those less comfortable with technology.
Ability to manage a high volume of calls and appointments while prioritizing tasks.
Problem-solving skills for scheduling conflicts and errors.
Comfort with computers, electronic calendars, scheduling platforms, and phone systems.
Understanding of patient confidentiality and professional boundaries.
Preferred Qualifications
Previous experience in medical scheduling, a front desk, a call center, or patient access.
Familiarity with telehealth workflows and EMR systems.
Basic knowledge of medical terminology.
Bilingual skills (for example, Spanish) are a plus.
What Success Looks Like
Patients are scheduled for their Annual Health Care Reviews on time.
Few no-shows, thanks to clear confirmations and reminders.
Accurate records, with no time-zone or contact-information errors.
Overall Goal
The VSP Scheduler makes sure every eligible Medicare patient has the chance to meet with a physician once a year to review their health. Accurate, efficient, and caring scheduling supports continuity of care and helps patients stay on track with their health needs.
PAY RATE-$18 - $20 AN HOUR
This is an in-office role
#black
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Remote - EMEA; Remote - France; Remote - Belgium
Workplace: Remote
Launched in 2019, Constructor is an AI-first ecommerce search and discovery platform that helps shoppers find the right products at the right time and enables leading global e-commerce brands to drive meaningful revenue and conversion gains.
As an Integration Engineer, you will improve the e-commerce experience for hundreds of millions of users across the world by serving as the technical advisor to e-commerce companies (our customers) on integrating their websites and mobile applications with Constructor's platform. You are the technical expert customers rely on for guidance on how to integrate, advising their engineering teams on the APIs, libraries, and configuration that make the integration successful.This includes:
- Integration guidance. Working with customers to understand their architecture and goals and advising them on how to approach their technical integration in accordance with best practices.
- API and library expertise. Advising customers on how to integrate with Constructor's APIs and open source libraries.
- Technical advisory. Recommending proven technical approaches and informing integration decisions alongside the Technical Project Manager, Customer Success Manager, and other Engineering teams.
- Index architecture. Guiding customers in structuring their product catalogs, including catalog data, facets, sort orders, and results.
- Communication. Acting as the technical point of contact for customers and translating complex concepts into clear guidance.
- Continuous improvement. Capturing what you learn across integrations to strengthen Constructor's documentation, onboarding, and best practices.
Requirements
- Experience in a customer-facing technical role such as solutions engineering, technical consulting, integration, or developer advisory work
- Knowledge of REST-based web services, APIs, and integration best practices
- Excellent communication and interpersonal skills, with the ability to explain complex technical concepts clearly to customer engineering teams and technical stakeholders
- Detail-oriented with a commitment to guiding customers to high-quality outcomes
- Strong problem-solving skills and a consultative approach to technical decision-making
Preferred Qualifications
- Familiarity with structured data formats (JSON, CSV) and core search/index concepts
- Familiarity with debugging tools such as browser dev tools, API clients (e.g., Postman), or logs
- Understanding of server side and client side contexts, and network request routing / HTTP
- Familiarity working with open source libraries, JavaScript web application development, and integration patterns
- Proficiency using AI tools to accelerate technical work, such as AI coding assistants and LLM-based debugging or documentation workflows
Benefits
- 🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year
- 🌎 Fully remote team - choose where you live
- 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
- 💻 Apple laptops provided for new employees
- 🧑🎓 Training and development budget for every employee, refreshed each year
- 👪 Maternity & Paternity leave for qualified employees
- 🧠 Work with smart people who will help you grow and make a meaningful impact
- 💵 This position has a base salary range between $80k and $120k USD. The offer varies on many factors including job related knowledge, skills, experience, and interview results.
- 🎉 Regular team offsites to connect and collaborate
Diversity, Equity, and Inclusion at Constructor
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.
How we handle your data
By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice. After that period your data will be deleted or anonymized.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Architect, you’ll be a strategic advisor to some of GitLab’s most important customers, helping them connect our DevSecOps platform to their business goals and realize meaningful, long-term outcomes. You’ll partner closely with customers after the sale to turn pre-sales command plans into concrete success plans, guide them along the customer journey, and drive hands-on enablement, adoption, utilization, and maturity. Reporting into a Senior Manager within our North America Customer Success organization, you’ll own a book of customers, act as their primary GitLab liaison for questions and escalations, and coordinate with Product Management, Engineering, Sales, Professional Services, and Support so customers can navigate complex technical and organizational challenges with confidence.
You’ll use your understanding of Git, software development lifecycles, and continuous integration, continuous deployment, and DevSecOps practices to help customers adopt best practices and stay current with new GitLab capabilities. In your first year, success looks like building strong, consultative relationships with key stakeholders, increasing adoption of the GitLab platform, and strengthening retention, growth, and customer satisfaction across your portfolio.
What you’ll do
Partner with customers to translate pre-sales command plans and desired business outcomes into actionable objectives and clear success criteria.
Guide customers on how to best use the GitLab platform, including common DevSecOps best practices, Git workflows, CI/CD, and adoption patterns.
Own a book of customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic and technical engagement.
Build and maintain Customer Success Plans, define critical goals and key performance indicators, and track progress with customers over time.
Act as the primary GitLab liaison for assigned accounts, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services.
Provide hands-on technical enablement and onboarding, including education on new GitLab features, releases, and relevant use cases.
Program manage account escalations, ensuring root causes are understood, follow-up actions are owned, and stakeholders are informed.
Collaborate with Services and other internal teams to identify and recommend training, enablement, and maturity opportunities aligned to customer needs.
What you’ll bring
Practical understanding of Git, common branching strategies, and modern software development lifecycles.
Working knowledge of continuous integration, continuous deployment, and DevSecOps practices.
Experience partnering with customers to define business outcomes and translate them into actionable success plans, key goals, and measures.
Background in customer success, post-sales, or professional services roles focused on adoption, retention, and satisfaction.
Ability to manage a portfolio of customers, including handling escalations and coordinating across Support, Product Management, Sales, and Professional Services.
Strong communication, presentation, and organizational skills, with attention to detail and analytical thinking.
Experience planning and managing projects or initiatives in technical environments, including identifying training and enablement needs.
Alignment with GitLab’s values and interest in applying transferable skills from related roles or industries, with flexibility to travel as needed according to company policy.
About the team
We are part of GitLab’s Customer Success organization. Our mission is to help customers align the GitLab platform with their business objectives through hands-on technical enablement, driving adoption, utilization, and DevSecOps maturity while building strong, consultative relationships. As Customer Success Architects, we act as trusted advisors and key liaisons between customers and the broader GitLab ecosystem, collaborating closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide roadmaps, and navigate escalations. We work in an all-remote, asynchronous way, coordinating across time zones to support a focused set of strategic accounts and ensure long-term customer success.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
Who we want
This is a role for someone who wants to work on a hard problem, deliver real impact and be pushed to be the best version of themselves. As a Business Development Representative, Provider, you’ll report to the VP of Business Development and partner closer with our Provider team. You will own a critical component of Garner's provider go-to-market motion, owning initial outreach to targeted health system and provider partners, working in conjunction with the sales and marketing teams. This is a builder's seat: our outreach playbook is still being written, and the person in this role will help write it.
What you will do
Generate qualified meetings and pipeline for Garner’s Provider organization, while meeting or exceeding target BDR activity metrics
Work with and leverage sales teammates to develop targeted lists, call strategies, and messaging to drive opportunities
Utilize business and industry knowledge to research accounts, identify key targets, generate interest, identify compelling events, and develop accounts
Conduct high-level discovery conversation in target accounts
Manage, track and report on all activities using Salesforce
Contribute to the creation of a repeatable go-to-market playbook, providing feedback to the Product, Sales, and Account Management teams while continuously improving our messaging, targeting, and objection handling
What we're looking for
1 - 3 years relevant work experience, ideally in a fast paced selling environment
Positive and energetic phone skills, excellent listening skills and strong writing skills
Inbound and outbound calling experience
Proficient in Salesforce, Outreach, and ZoomInfo
Experience with healthcare a plus
A willingness to “roll up your sleeves” and do whatever is necessary to ensure company success
A desire to do work that matters: and to be held to a high standard while doing it. You're energized by a mission with measurable outcomes, not just good intentions. You engage with AI tools as part of how you do your best work, and hold yourself accountable to outcomes that matter beyond your team’s metrics.
What you’ll get here
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Compensation Transparency:
The base salary for this position is $70,000 - $75,000. This position is also commission eligible. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Poland; Brazil; Peru; Sweden; Argentina; Romania; Cyprus; Czech Republic; Hungary; Mexico; Chile; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
xStocks brings real-world assets on-chain as tokenized securities that are regulated, fully-backed, and tradable across multiple blockchains. Built within Payward, the xStocks team runs the infrastructure that issues, custodies, and settles these instruments across EVM, Solana, TON, Tron, and more. The platform moves real value, so security is not a feature bolted on at the end. It is a property of everything the team ships. This is a hybrid engineering and security seat built for someone who is genuinely both: you ship products alongside the engineering team when the security queue is quiet, and you own security work end to end when it lands. You report into engineering and partner closely with the Payward security, CISO, and compliance functions.
THE OPPORTUNITY
- Own security deliverables end to end. Coordinate and review smart-contract audits, respond to security questionnaires and due-diligence requests, support CISO and compliance initiatives, and turn findings into tracked, closed-out fixes.
- Run offensive assessments against our own platforms. Pentest the web apps, APIs, backend services, and on-chain components, and build the tooling to do it repeatedly rather than once.
- Continuously assess posture. Threat-model new and existing systems, review architecture and key-management flows, and maintain a living view of the risks and their mitigations.
- Review code for security. Be a default reviewer on changes touching auth, cryptography, custody, signing, and fund movement across our chains.
- Harden the platform. Improve secrets handling, IAM and least-privilege, dependency and supply-chain hygiene, and detection and logging for security-relevant events.
- Secure custody and signing workflows. Review and harden transaction signing flows, MPC and HSM integrations, signer permissions, admin roles, approval policies, and break-glass procedures.
- Contribute to product engineering. Pick up regular backlog work in TypeScript so you stay close to the codebase you are defending.
- Support incidents. Help with detection, triage, response, and post-mortems, and feed the lessons back into the program.
WHAT YOU BRING
- An engineer first. You write and review production code comfortably, TypeScript and Node.js in our stack, and you understand systems deeply enough to break them.
- Strong application and infrastructure security fundamentals. The OWASP-class vulnerability landscape, authn and authz, injection, SSRF, supply-chain risk, and secure design. You have done real offensive work in pentesting, vuln research, or red-team.
- Applied cryptography and blockchain security. Symmetric and asymmetric primitives, hashing, signatures, and key management, plus the security model of EVM, Solana, and ideally TON or Tron. You can read a smart contract and reason about how it fails.
- Ownership. You can take an ambiguous security item, an audit, a questionnaire, or an incident, and drive it to closure without being managed through it.
- Clear communication. You can explain a risk to engineers, to a CISO, and to an auditor, and tailor the message to each.
- An automation instinct. You do not want to catch the same issue manually twice, so you turn findings into tests, alerts, controls, documentation, or platform improvements.
- Risk judgment. You can tell a theoretical issue from a material one, and communicate severity, likelihood, impact, and remediation tradeoffs clearly.
NICE TO HAVE
- Experience commissioning or remediating third-party smart-contract audits.
- Familiarity with custody and signing infrastructure such as HSMs, MPC, and ForDefi-style providers, and with on-chain transaction security.
- Cloud security depth in GCP or AWS, IAM, and container and runtime hardening.
- Detection engineering and security observability, including SIEM and log-based detections.
- Relevant certifications such as OSCP, OSWE, or GWAPT.
- Prior work in a regulated fintech or tokenization/DeFi environment.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United States Remote
Workplace: Remote
ABOUT THE TEAM
At Mural, we're changing how teams collaborate, think, and make decisions together. Growth Marketing sits inside Product and owns how people discover Mural and decide to start. Paid is a core acquisition engine for the business, working across both our self-serve and sales-assisted motions. You will own it end to end and work closely with partners across Product, Marketing, and Sales to turn demand into teams that rely on Mural.
YOUR MISSION
You will own Mural's paid marketing end to end: the channels, the budget, and the results. Paid plays a role across the full funnel and supports the different ways Mural grows, from building early awareness to reaching people when they are ready to act. You will bring these efforts together into one connected program, lean on experimentation and measurement to learn what works, and help turn marketing investment into durable growth.
WHAT YOU'LL DO
- Own strategy, budget, execution, and reporting for paid across search, paid social, and video and display, running it as one connected program across the full funnel.
- You will own Mural’s paid marketing end to end, with a focus on generating efficient growth across self-serve acquisition and sales-assisted demand. Success will be measured by the quality and volume of activated users, qualified pipeline, and revenue generated from paid investment.
- Build and run a continuous experimentation program across audiences, creative, landing pages, and offers.
- Lead agency and vendor partners to execute and scale the program.
- Partner with our Data team on attribution and measurement to connect paid spend to real outcomes.
- Partner across Marketing and Web on messaging and the post-click experience.
- Set performance targets and expand the program into new regions and languages, including EMEA and APAC.
- Support account-based and demand generation programs in close partnership with the Sales and RevOps teams.
- Use AI in your daily workflow to move faster across keyword, creative, analysis, and reporting work, with a point of view on where AI is changing paid marketing.
WHAT YOU'LL BRING
- 5+ years of hands-on B2B digital and performance marketing, owning paid search, paid social, and video or display with real budget responsibility.
- A full funnel operator comfortable across both self-serve growth and sales-assisted demand. You have owned awareness and demand creation, not only bottom funnel capture, and can show how top of funnel and account-based work pay off downstream.
- You design and read clean tests across audiences, creative, and landing pages, and you know what to do with an inconclusive result.
- Comfort living in the performance data, with hands-on fluency in SQL, product analytics, and BI tools.
- A real point of view on measurement. You know where last-click falls short and have used holdouts, incrementally, or media mix testing to judge channels that do not attribute cleanly.
- Experience running paid inside a self-serve or freemium model, with a feel for how acquisition connects to activation and retention.
- A self-starter who is motivated and scrappy, thinks through problems, and brings innovative solutions in a high-growth environment.
EQUAL OPPORTUNITY
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Location: Plano, Texas, United States
Join the Team!
Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love?
At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart!
We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.
Position Overview
Align is seeking a Product Manager to support AI/HPC cabling assemblies, bundled cabling products, and solution development for high-density data center infrastructure. The ideal candidate will help define, package, and commercialize scalable cabling solutions that support AI training clusters, GPU environments, high-performance computing fabrics, and hyperscale data center deployments.
This role is ideal for a product-minded leader with strong technical understanding of structured cabling, fiber and copper assemblies, bundled jumpers, trunk cabling, AOC/DAC solutions, and data center deployment requirements. The candidate will partner closely with sales, design, sourcing, project delivery team operations, vendors, and clients to translate market needs into practical product offerings, standardized configurations, pricing models, documentation, and deployment-ready solutions.
This is a full-time salaried position offering competitive compensation (commensurate with experience) comprehensive benefits, paid time off, paid training and performance-based bonuses.
This person should expect to be on-site at our Plano, TX office 5 days a week.
Key Responsibilities
Product Strategy & Roadmap
Own and maintain the roadmap for AI/HPC cabling assemblies, bundled jumper solutions, trunk cabling, and related physical-layer infrastructure offerings.
Translate customer, sales, engineering, and project delivery requirements into standardized product families, configurations, and solution packages.
Identify market needs and trends tied to GPU clusters, high-density fiber pathways, low-latency interconnects, scalable rack-to-rack connectivity, and repeatable data center deployments.
Develop business cases for new product offerings, including market opportunity, competitive positioning, target customers, pricing approach, and margin expectations.
Solution Development & Technical Enablement
Partner with design, operations, project delivery and vendor teams to define technical requirements for fiber, copper, AOC, DAC, MPO/MTP, bundled assemblies, labeling, packaging, testing, and quality control.
Support development of pre-configured and custom assembly solutions that reduce installation time, improve cable management, and support scalable AI/HPC deployment models.
Create product specifications, configuration guides, support ordering tool development, bill-of-material templates, application notes, and sales enablement content.
Ensure developed solutions account for pathway congestion, airflow, serviceability, labeling, port mapping, testing requirements, and future expansion.
Go-to-Market & Sales Support
Support sales teams with product positioning, customer presentations, proposal language, solution comparison, and value messaging for AI/HPC cabling opportunities.
Collaborate with client-facing teams to capture customer requirements and convert them into repeatable product and solution offerings.
Develop & support pricing frameworks, quoting guidance, and packaging strategies that support both standard catalog offerings and custom engineered solutions.
Provide technical and commercial support during pursuits, demos, solution reviews, and post-award handoff to execution teams.
Vendor, Sourcing & Lifecycle Management
Work with sourcing and vendor partners to qualify materials, assemblies, lead times, cost structures, manufacturing capabilities, and supply chain risks.
Maintain awareness of evolving AI/HPC infrastructure trends, including higher fiber counts, 400G/800G connectivity, high-density connectors, modular cabling systems, and GPU fabric requirements.
Track product performance, customer feedback, quality issues, demand patterns, and lifecycle changes to improve offerings over time.
Coordinate with operations to ensure solutions are practical to build, kit, label, ship, install, test, and support at scale.
Key Performance Indicators
Product roadmap execution: Delivers prioritized AI/HPC cabling product roadmap milestones on schedule, including new assemblies, bundled solutions, configuration standards, and supporting documentation.
New product and solution adoption: Tracks revenue, margin, quote volume, win rate, and customer adoption for newly launched cabling assemblies, bundled products, and solution packages.
Sales enablement effectiveness: Provides accurate product specifications, pricing guidance, proposal content, and sales tools that reduce response time and improve consistency across customer pursuits.
Standardization and repeatability: Increases use of standardized configurations, bills of material, labeling conventions, kitting methods, and deployment-ready solution packages across projects.
Operational readiness: Ensures products are practical to source, kit, label, package, ship, install, test, and support with minimal field disruption or rework.
Quality and issue resolution: Monitors product defects, labeling issues, configuration errors, installation concerns, returns, and customer feedback; drives corrective actions and continuous improvement.
Vendor and supply chain performance: Tracks vendor qualification, lead times, cost competitiveness, availability, and sourcing risk for custom and standard cabling assemblies.
Margin and commercial performance: Supports pricing discipline, cost visibility, and margin targets for catalog offerings, custom assemblies, bundled solutions, and project-specific product packages.
Customer and stakeholder satisfaction: Maintains strong alignment with sales, design, operations, sourcing, project delivery, vendors, and customers through responsive communication and clear ownership of product-related decisions.
Market and technology awareness: Regularly incorporates emerging AI/HPC infrastructure trends, connectivity standards, density requirements, and customer requirements into the product roadmap and solution strategy.
Required Qualifications
5-8 years
of experience in product management, solution development, technical sales, infrastructure operations, or related roles within data center, telecom, structured cabling, or technology infrastructure environments.
Strong understanding of fiber and copper cabling systems, including patch cords, trunks, bundled jumpers, MPO/MTP assemblies, AOC/DAC solutions, labeling, testing, and field deployment considerations.
Experience converting technical and customer requirements into product specifications, standard configurations, bills of material, and commercial offerings.
Ability to work cross-functionally with sales, engineering, sourcing, operations, vendors, and executive stakeholders.
Strong business acumen with the ability to support pricing, margin analysis, product positioning, competitive comparison, and go-to-market planning.
Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences.
Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and related product documentation tools.
Self-motivated, organized, and comfortable operating in a fast-paced environment with evolving customer and market requirements.
Preferred Qualifications
Experience with AI data center, GPU cluster, HPC, hyperscale, or high-density structured cabling deployments.
Familiarity with data center networking architectures, including leaf-spine designs, rack-to-rack connectivity, high-speed optical links, and low-latency infrastructure requirements.
Experience developing bundled, pre-terminated, modular, or kitted cabling solutions to improve deployment speed and reduce field installation risk.
Knowledge of industry standards and best practices such as BICSI, TIA, NEC, OSHA, and data center installation guidelines.
Experience working with manufacturers, distributors, OEM/ODM partners, or supply chain teams to source and qualify custom cabling assemblies.
Experience with Procore, CRM tools, ERP platforms, or product/catalog management systems.
To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place.
Tier 3
Benefits and Perks:
At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including:
Comprehensive Medical, Dental, and Vision coverage
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k.
Complimentary ClassPass membership to support your health and wellness goals
Generous Paid Time Off (PTO)
Company-paid holidays
Cellphone Reimbursement Program
Floating Holiday to celebrate a day that is meaningful to you
Pre-tax commuter benefits, where applicable
Employee wellness programs, events, and team-building activities
Employee referral program
Align is a premier global provider of technology infrastructure solutions.
Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients.
Our professional services team, which includes
Data Center Solutions
, provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class
Managed Services
team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.
Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.
Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.
For more information, visit:
www.align.com
Location: New York; Dallas; Boston; San Francisco; Chicago
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Customer Success Manager you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at both law firms and in-house teams. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows. This individual will also have a chance to design and deploy scalable 1:many solutions that will impact how we serve our broad mid-market customer base in a highly efficient manner at scale.
WHAT YOU'LL DO
- Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.
- Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.
- Client Relationship Management: Serve as the primary contact for 40+ mid-market clients with a prescriptive and consultative approach and delivering a superior customer experience.
- Process Creation: Drive scalability in the way we operate through documentation, designing playbooks, self-help materials, email cadences, and automation to ensure we drive efficiency in our long term mid-market strategy.
- Success Metrics Management: Utilize adoption rates, benchmarks, and other key metrics to drive strategies ensuring client satisfaction and high ROI.
- Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations.
- Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities.
- Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services.
WHAT YOU HAVE
- Must have professional working proficiency in Portuguese, Spanish also preferred.
- Experienced professionals from legal firms or SaaS organizations, with direct experience managing a high volume of client cases and/or customers.
- Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels.
- Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly.
- Team players described as empathetic, committed, structured, motivated, and collaborative with a team-first mentality.
- Experience with Salesforce and Catalyst, are preferred, but not required.
WHAT WE OFFER
- A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive.
- An opportunity to contribute to the growth and direction of our Customer Success program, building out best-in-class playbooks and processes.
- A collaborative work environment that promotes growth, learning, and development.
COMPENSATION RANGE
$125,000 - $145,000 OTE
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-JL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: London, United Kingdom
Workplace: hybrid
About The Role:
We're looking for a Lead/Head of Transaction Monitoring (Enterprise) to own how Paysend detects suspicious activity across all products, corridors and payment methods, and to lead the TM Enterprise Program that modernises it.
Objective and Key Results
Objective (Q4 2026):
AI-Powered Enterprise Financial Crime: build scalable, risk-based transaction monitoring
Enterprise clients can submit legitimate transactions with minimal friction, suspicious transactions are correctly identified and declined, unnecessary RFIs are minimised, and transaction-monitoring performance is measurable and continuously optimised.
Metrics clearly separate client-generated risk, Financial Crime controls and downstream payout execution, so TM declines are not confused with prefunding, network or technical failures, and stages reconcile without double-counting.
Key Results you will be accountable for
% Confirmed Fraud Rate of Enterprise-Initiated Transactions:
Confirmed fraud transactions divided by total enterprise-initiated transactions, broken down by client, typology, transaction type and destination, and confirmed vs. suspected fraud. Gives clients an evidence-based view of the quality of the volume they submit.
% Legitimate Transaction Straight-Through Processing Rate:
Legitimate transactions processed without an RFI divided by total legitimate transactions submitted. The central measure of balance between risk protection and customer friction.
% Enterprise TM Decision Quality:
Combines confirmed-fraud prevention rate (stopped before payout), false-positive rate, and control coverage of material enterprise TM risks by documented, approved and tested controls.
% Enterprise TM Investigation Efficiency:
Median RFI time to resolution, % resolved within SLA, % with a clear documented decision, % outstanding beyond SLA, and RFI backlog and ageing.
What you will own
KRs and Initiatives:
Own and deliver the Enterprise TM KRs and Initiatives, from definition and prioritisation through delivery, measurement and reporting to senior leadership.
TM Enterprise Program:
Lead the TM Enterprise Program end to end: scope, roadmap, milestones, budget, dependencies, risks and governance.
TM framework:
Own the enterprise-wide TM framework: scenario and rule coverage, thresholds, risk-based calibration, model governance and the rule lifecycle (design, test, tune, retire).
Effectiveness and KPIs:
Own the KPI and MI framework for detection effectiveness, alert quality, false positives, SAR/STR conversion, alert volumes, SLAs and team productivity.
Regulatory assurance:
Ensure TM meets AML/CTF and regulatory expectations across all licensed jurisdictions, and own TM readiness for audits, regulator reviews and partner due diligence.
Team leadership:
Build, lead and develop a high-performing TM team spanning analysts, rule owners and data/automation specialists.
What you'll do
Define strategy and OKRs:
Set the enterprise TM strategy and multi-year roadmap, aligned to company OKRs and Paysend's financial crime risk appetite; translate it into measurable KRs and a prioritised initiative portfolio.
Drive delivery:
Lead initiative delivery as accountable owner: run planning, steering committees and status reporting; remove blockers, manage trade-offs and escalate material risks early.
Strengthen detection:
Oversee translation of typologies, risk assessments and regulatory change into detection scenarios and rules; ensure backtesting, simulation and impact measurement happen before release.
Optimise performance:
Drive tuning using alert, case and SAR feedback to improve catch rate and reduce noise, with clear trade-off thinking across risk, cost and customer friction.
Automate and scale:
Replace manual analysis and reporting with scalable pipelines and self-serve dashboards; apply advanced analytics and ML-based anomaly detection where they add value.
Collaborate:
Partner across the business:
Product and Engineering:
requirements, data needs, TM platform and rules-engine enhancements.
Compliance and MLRO:
policy alignment, risk assessments, regulatory reporting, audits and regulator engagement.
Network and Partners:
Visa and Mastercard program requirements, thresholds and monitoring; bank and partner due diligence.
Operations and Investigations:
alert-handling workflow, feedback loops, capacity and quality.
Data and Analytics:
data quality, lineage, model validation and reporting.
Govern and report:
Run the TM governance cadence: rule-change approvals, performance reviews, documented decisions and rationale, and regular reporting to senior management and committees.
Stay ahead of regulation:
Stay current on AML/CTF regulation, FATF guidance, PSD2/SCA and card scheme rules, and embed changes into controls and the roadmap.
Manage vendors and budget:
Manage vendor, tooling and budget for TM platforms, data sources and analytics.
What you'll need
Substantial experience in transaction monitoring and AML/financial crime, ideally in fintech, payments, money transfer or high-volume B2C, including leading a TM function or a large TM transformation.
Proven track record owning OKRs/KRs and delivering multi-stream programs or initiatives, with strong planning, prioritisation and senior stakeholder management.
Deep knowledge of TM scenario and rule design, tuning, threshold calibration, model governance and effectiveness testing, including backtesting and below-the-line testing.
Strong understanding of AML/CTF regulation and expectations (e.g., FCA, EU AMLD/AMLR, FATF) and experience supporting regulator and auditor reviews across multiple jurisdictions.
Solid grasp of fraud and financial crime typologies in cross-border payments, and awareness of emerging trends.
Working knowledge of Visa and Mastercard monitoring programs and payment methods (cards, tokenization, Apple Pay, Google Pay, A2A, wallets).
Data fluency: able to interrogate SQL/BI outputs, define KPIs and challenge analytical approaches; understanding of modern data platforms and automation.
Experience leading and developing teams, including hiring, coaching and building clear ownership models.
Ownership mindset: you spot problems, propose solutions and see them through without waiting to be asked.
Clear communication and documentation, able to explain risk and data-driven decisions to technical and non-technical stakeholders, including executives.
Nice to have
Experience with rules engines, decisioning platforms or TM vendor solutions (selection, implementation, migration).
Experience applying advanced anomaly detection (statistical, unsupervised or machine learning) to AML and fraud use cases, including model risk management.
Hands-on SQL/Python background and experience building BI dashboards (Looker, Tableau, Power BI or similar).
Familiarity with how financial crime operations run day to day, including case management and SAR/STR filing.
Relevant certifications such as ACAMS, ICA or equivalent.
What you'll achieve
First 3 months
Understand our products, corridors, TM framework, rules engine, data landscape and current KR/Initiative portfolio.
Assess current TM coverage, effectiveness and regulatory exposure; identify the highest-priority gaps.
Build relationships across Compliance, Product, Engineering, Network, Operations and Data.
Confirm the TM Enterprise Program plan, governance and a baselined KR scorecard.
By 6 months
Run the TM Enterprise Program on an agreed roadmap with clear ownership, milestones and steering cadence.
Launch a reliable KPI and MI suite for detection effectiveness, alert quality and team throughput.
Deliver the first material coverage and tuning improvements, with documented performance reviews.
Have the team structure and key hires in place.
By 12 months
Deliver the committed KRs and Initiatives, with measurable gains in detection effectiveness, false positive rate and operational efficiency.
Be the recognised owner of enterprise TM, with a clean audit and regulator-ready evidence trail.
Have introduced new detection approaches and automation that strengthen our compliance posture and scale with growth.
Why Join Paysend?
Make a Global Impact:
Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally.
Own Meaningful Outcomes:
We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand.
Grow with Us:
As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies.
Collaborate with Exceptional People:
Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers.
Move Fast and Make Things Happen:
We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results.
Be Part of Our Journey:
We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.
Location: United States
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: United States
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: United States
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
ГибридseniorNew York; San Francisco Bay Area, California; Connecticut
ГибридBelgrade, Serbia
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
San Francisco, CA | New York City, NY; Share intake and triage on a rotation across time zones so every request gets a decision within the defined SLA; Experience working across time zones or across multiple sites to set one global standard
South Windsor, CT
УдалённоRemote (United States | Canada)
США; Oklahoma is in the Central time zone and the other states are Eastern, so accurate time-zone handling is part of the job; Confirm phone numbers, appointment dates, and times, including the correct time zone, before finalizing each booking; Accurate records, with no time-zone or contact-information errors
УдалённоRemote - EMEA
УдалённоRemote, United States; We work in an all-remote, asynchronous way, coordinating across time zones to support a focused set of strategic accounts and ensure long-term customer success
УдалённоГеография найма не уточнена
УдалённоseniorPoland; Brazil; Peru; Sweden; Argentina; Romania; Cyprus; Czech Republic; Hungary; Mexico; Chile; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоГеография найма не уточнена
Plano, Texas, United States
ГибридmiddleNew York; Dallas; Boston; San Francisco; Chicago
ГибридleadLondon, United Kingdom
United States; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
United States; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
United States; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger