Задачи:
— Проектировать и разрабатывать интеграционные системы на базе микросервисной архитектуры
— Внедрять новые технологии, инструменты и методы разработки
— Взаимодействовать с командой, поиск и решение проблем
— Участвовать в брейнштормах
Требования:
— Опыт разработки Backend приложений (Python 3.>) от 5 лет
— Уверенное владение базовыми архитектурными паттернами
— Понимание асинхронной парадигмы программирования
— Желание придерживаться культуры разработки и Best practices (SOLID, KISS, DRY, etc.)
— Желание следовать Coding Style Guide, PEP8 и типизации данных
— Практические навыки работы с платформами контейнеризации приложений
— Опыт построения архитектур сложных систем
— Умение оценивать сложность задачи
— Умение декомпозировать задачи
— Опыт работы с инструментами командной разработки: Git, Jira, Confluence
— Опыт работы с Linux (Bash)
— Знание и умение работать с одним из брокеров сообщений (RedHat JBOSS AMQ, ActiveMQ Artemis, IBM WebSphere MQ, Apache Kafka)
— Опыт работы с реляционными базами данных (Oracle, PostgreSQL, MySQL)
Будет плюсом:
— Навык владения любой системой оркестрации контейнеров (Kubernetes, Deckhouse)
— Понимание и опыт работы с DDD/Event driven архитектурой
— Опыт работы с потоковой обработкой данных Apache Kafka Streams
— Опыт работы с Prometheus Grafana, ELK, HashiCorp Vault, Keycloak
— Опыт разработки интеграционных решений
— Понимание асинхронной парадигмы программирования
Условия:
— Современный стек технологий, микросервисная архитектура приложений
— Работа в гибкой методологии разработки
— Возможность работать как в офисе, так и в гибридном формате, и удаленном формате
— Поездки на конференции и тренинги за счет компании, внутренние семинары, внутренние митапы
— Новая техника для комфортной работы
— Сессии профессионального развития 2 раза в год с планом индивидуального развития и обратной связью
— Корпоративная культура со своими ценностями и традициями
Location: Paris
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Role summary
As a Product Security Engineer within the Cybersecurity organization, you will be the dedicated security partner for one or more product organizations (such as Vibe, Studio or Forge).
You will work alongside engineers, researchers and product managers to ensure security is built into every stage of the product lifecycle—from early design and architecture decisions through implementation, production deployment and continuous evolution.
Your mission is to help engineering teams build secure products without slowing them down. Rather than acting as a gatekeeper, you will enable teams to make sound security decisions through secure-by-design principles, pragmatic engineering guidance and scalable security automation.
You will own the Product Security strategy for your product portfolio, influence engineering decisions, and help define how secure software is built across one of the world's leading AI companies.
What you will do
- Serve as the dedicated Product Security partner for one or more product organizations.
- Drive security throughout the entire product lifecycle, from design and architecture reviews to production deployment and ongoing operation.
- Lead threat modeling, security architecture reviews and risk assessments for new features, APIs and major architectural changes.
- Define pragmatic security requirements and secure-by-default patterns that enable engineering teams to ship safely at high velocity for a specific product.
- Review critical designs and code, focusing on authentication, authorization, tenant isolation, data protection, cryptography and other high-impact security controls.
- Design product-specific security validation strategies, including targeted testing, abuse-case development and guided agent-based security assessments tailored to each product's architecture and workflows.
- Partner with engineering teams to prioritize and remediate vulnerabilities identified through code reviews, penetration testing, bug bounty programs and automated security testing.
- Collaborate with Security Engineering to improve reusable security platforms, developer guardrails and security capabilities integrated into the SDLC.
- Champion secure software engineering through coaching, technical leadership, reusable design patterns and Security Champion programs.
- Define Product Security metrics, continuously improve the security posture of your products and help shape Product Security practices across the company.
What we're looking for:
- 5+ years of experience in Product Security, Application Security or Software Engineering with a strong security focus.
- Strong understanding of modern software architecture, distributed systems, APIs and cloud-native applications.
- Demonstrated experience performing threat modeling, architecture reviews and secure design assessments.
- Deep understanding of modern software security, including authentication, authorization, cryptography, secrets management, tenant isolation, secure data flows and common vulnerability classes (OWASP Top 10, CWE).
- Strong software engineering skills in Python, Go, TypeScript or similar languages, with the ability to review production code and build security automation.
- Experience with application security testing techniques, including manual code review, penetration testing, bug bounty programs.
- Experience designing product-specific security testing approaches, including security automation or agent-based testing, is highly valued.
- Strong understanding of Secure SDLC principles from product design through production deployment and long-term maintenance.
- Excellent communication and influencing skills, with the ability to earn trust across engineering organizations and balance security, product delivery and developer experience.
- A pragmatic, engineering-first mindset with strong technical judgment and a focus on solving meaningful security problems.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Paris; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Location: Anywhere in France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🚀 WHY JOIN CARE OPS IN 2026? 🚀
You might look at Alan’s Care team today—managing high volumes seamlessly, supported by strong partners, and automating 50 of conversations—and ask: "It works, so why join now?"
Yet, the most exciting part is still ahead. We are at a turning point as we prepare to support millions of members and push to set the standards in the industry.
Here is why this is the moment to join.
- People: This is the opportunity to join a team with incredibly high talent density, operating with distributed ownership—empowered Crew Leads, strong deputies, and Guillaume Poirier https://www.linkedin.com/in/guillaume-p-34602923/ as Care Ops Lead. It is a proven engine for creating talent and fueling internal mobility.
- Processes: We absorb high volumes without glitches (including Ministry of Finance in France) and collaborate smoothly with Product and Sales. We trust and work hand-in-hand with solid external partners in France and Spain.
- Innovation: We are one of the few companies in the world claiming to automate 40% of member conversations as of the end of 2025 (a true market benchmark).
We're building an organization capable of serving 3 million members with a lean team. To get there, we need people who can build scalable systems (analytical and operational) that make this possible.
What this means for the role you're joining:
- Our operations are getting smarter, and our analytics need to keep up: We don't just need dashboards. We need to understand what drives performance, spot problems early, and help teams decide faster. You'll build this.
- Our planning is getting more complex: More countries, more automation, more partner teams. We need better models to know how many people we need, where, and when.
- Our tools need to scale: What works with manual effort today won't work at 3x the volume. You'll build AI-powered tools and workflows that make operations smoother across the board.
Recognition: We are building something unique, yet we are not yet known externally as the reference for Care operations.
⭐ THE CARE OPS ROLE ⭐
The Care Ops team supports the Care Community globally (France, Belgium, Spain, Canada) by providing tools, processes, and data to deliver on our Roadmap and Strategic Plan. Care Ops is accountable for operational excellence and efficiency in Care, enabling the Community to scale without any compromise on user experience.
We are looking for a Care Ops who loves numbers, builds tools, and wants to have a real impact on how we run operations at scale.
You'll join a team of 10 and work across the full spectrum of our operations: understanding what drives our performance, building the tools and models that help us make better decisions, and collaborating daily with Data, Engineering, Product, and Care teams.
One week you'll be deep in a staffing model, the next you'll be building an AI-powered reporting tool, the next you'll be presenting a performance deep dive to Crew Leads.
Some of our missions include:
1/ Performance analytics and operational insights
- Build and improve dashboards and reports that help teams understand what's happening and why. Not just track numbers — explain them.
- Conduct deep dives into operational performance (response times, resolution quality, contact drivers) and deliver concrete recommendations.
- Help define and maintain our key metrics across countries: what do we measure, where does the data live, how do we make it reliable.
- Work closely with our Data team and Care Crew Leads to turn data into decisions.
2/ Planning, forecasting, and resource optimization
- Help build and improve our staffing models: how many people do we need, when, and where? How does automation change the equation?
- Contribute to simplifying our planning tools and processes
- Work with our external partners on capacity planning and delivery tracking.
- Challenge how we do things today.
3/ Tooling and AI
- Build and improve operational tools using AI and no-code solutions (Dust, Claude, automation platforms). You'll probably build half your tools with AI.
- Identify where current processes don't scale and propose solutions — sometimes a simple script, sometimes a product need.
- Collaborate with Product and Engineering crews to push efficiency needs into the roadmap.
⭐ JOIN THE CARE TEAM! ⭐️
You will excel as a Care Ops if you:
- Communicate clearly in English and French, written and verbal. You'll work with many teams and clarity matters.
- Think in numbers. You're comfortable with data, spreadsheets, and ideally SQL. You build models, not just read dashboards.
- Have a performance mindset. You want to understand why a metric moves. You look for root causes and push for action.
- Are curious about AI and tooling. You use AI tools in your daily work and see them as building blocks. You're excited to learn and experiment.
- Get your hands dirty. You dig into the details, fix what's broken, and don't wait for someone else to do it.
- Have 2-5 years of experience in operations, analytics, consulting, or a similar role — ideally in a tech or startup environment.
- Have an organized and structured mindset.
- Can work independently in a fast-paced environment.
Our ideal candidate thrives in a startup or tech company environment and is excited about the opportunity to make a significant impact in a growing company. If this sounds like you, then you might just be the Care Ops we're looking for.
We value diversity and encourage individuals from varied experiences and backgrounds to apply. Join our Care team and contribute to our mission of delivering an exceptional user experience.
For this opportunity, we are aiming to hire within the B1-C1 level range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family, for permanent contracts only.
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply!
Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Support the business of Agent Development: Serve as the strategy and operations partner to Agent Dev leadership, and bring the same operational rigor to Agent Dev that powers our Sales organization.
- Stand up the operating cadence: Partner with Agent Dev leaders to provide clear visibility into business health, including pipeline, deployment progress, utilization, expansion opportunities, and risks.
- Operationalize best practices for enterprise agent deployment: Help define and scale the playbook for how Sierra builds, evaluates, launches, and expands AI agents at large enterprises.
- Drive account expansion strategy: Work closely with account teams to identify whitespace, prioritize expansion opportunities, and build repeatable motions that convert post-sale momentum into durable revenue growth.
- Turn insight into action: Analyze complex datasets and translate findings into clear, executive-ready recommendations that drive high leverage decisions.
- Build internal tooling with AI: Leverage AI-native tools such as Claude Code, Cursor, and Codex to build lightweight internal systems, automate workflows, and create operational leverage across Agent Dev.
WHAT YOU’LL BRING
- 5-7 years of experience in management consulting, investment banking, private equity, or strategy and operations at top-tier technology companies.
- Strong analytical rigor with the ability to work with large datasets and translate analysis into executive-ready insights and clear business actions.
- Demonstrated experience supporting sales, post-sales, or commercial teams in a strategy and operations capacity.
- Comfort with ambiguity and fast-changing environments, with the ability to independently structure complex problems and drive them to resolution.
- Commercial instinct and business judgment, with a clear understanding of how enterprise technology products are landed, deployed, and expanded.
- Strong communication skills, with the ability to influence senior stakeholders and act as a trusted advisor.
- A growth mindset, coachability, and willingness to roll up your sleeves. No task is too small if it helps the team win.
EVEN BETTER...
- Technical fluency and coding comfort: You have built apps or internal tools before and can confidently use AI coding tools such as Claude Code, Cursor, or Codex to create production-ready internal solutions.
- Previous 0-1 operating experience at a growth stage technology company.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Americas Remote
Hi, I’m Josh, Engineering Manager at
Customer.io
. We’re looking for a curious, AI-forward Developer Experience Engineer to join our Integrations team and help us build the tools that developers rely on to integrate with
Customer.io
.
About
Customer.io
Over 9,000 companies - from scrappy startups to global brands - use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive.
We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence.
What We Value
Ownership
You own problems end to end. You move fast, act like an owner, and thrive in ambiguity. You've led complex projects before, whether officially or not, and you're ready to do it again.
Engineers with product taste
You think like a developer using your tools, not just an engineer building them. You care about API design, developer experience, and everything in between.
A healthy skepticism for “the way things are done”
You bring rigor and creativity. Best practices matter - but never more than forward motion.
What You’ll Do
Build and evolve
Customer.io
's SDKs across platforms - including Android, iOS, Node, and Go - and the developer tools that support them
Lead SDK initiatives end to end: set technical direction, write the code, manage the release, and own the outcome
Improve SDK delivery infrastructure - CI, automated testing, versioning, publishing, and release processes - so shipping is reliable and low-friction
Partner closely with product and design to turn loosely defined goals into a great developer experience
Participate in an on-call rotation as required, supporting the reliability of the systems you build
Use AI agents to make multi-file changes across unfamiliar codebases and languages by scoping the work, writing the prompt, and verifying the output
Bring strong customer empathy to the role - understanding what the engineers integrating with our SDKs actually need, and occasionally engaging directly with them
What we're looking for
Expert-level competency in at least one established programming language, with strong software design and API design fundamentals
Experience building and evolving mature, production-quality software, with a clear understanding of how systems fit together and how other developers consume them
Exceptional fluency with current LLMs and agentic coding tools (e.g., Claude, Cursor, Codex) - using AI to understand unfamiliar codebases, work across languages, and run things in parallel or autonomously
High autonomy in ambiguous environments - you clarify the problem, validate its value, and drive implementation without close direction
Strong written and verbal communication, with the ability to explain technical decisions and tradeoffs clearly
Ability to work effectively across multiple languages and stacks; prior experience in every language we support (Swift, Kotlin, Node, Go) is not required
Nice to have: experience building external-facing SDKs, APIs, or developer tools; experience owning CI, testing, versioning, or release infrastructure; or forward-deployed engineering experience.
Compensation & Benefits
We believe in transparency. Starting salary for this role is $150,000 - $200,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Application
- We review everyone with care. Tell us why you're interested.
Recruiter Call
(30 mins) - Let’s chat about what you’re looking for and how we work.
Hiring Manager & AI Skills Interview (60 mins)
- We'll explore ownership, autonomy, and collaboration, then dig into how you actually use AI in your day-to-day workflow.
Practical AI-Enabled Coding Round (60 mins)
- A live, collaborative session where you'll extend a sample SDK using AI tools. Wwe want to see how you think and work with AI as part of your process.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read and want to build software that makes communication better for everyone—apply now.
Location: Nicaragua; Mexico; Colombia; Venezuela, Bolivarian Republic of; Brazil
We are seeking an experienced Roof & Floor Truss Designer to support the design and production of wood truss systems for residential, multifamily, and commercial projects across the United States.
The ideal candidate will have direct experience using TrueBuild by Eagle Metal and a strong understanding of U.S. wood-frame construction, truss engineering workflows, and component manufacturing. This role will be responsible for reviewing architectural and structural drawings and converting them into accurate placement plans, truss layouts, and individual truss profiles ready for engineering review, sealing, and production.
Responsibilities
Review architectural and structural plans for U.S.-based projects.
Develop roof and floor truss placement plans.
Create individual truss profiles and production-ready design packages.
Design and optimize wood trusses using TrueBuild by Eagle Metal.
Apply project-specific loads, spans, bearing conditions, and structural requirements.
Coordinate truss layouts with walls, beams, mechanical openings, and other building components.
Identify conflicts, missing information, and constructability concerns.
Prepare designs for engineering review, sealing, and fabrication.
Revise truss packages based on engineer, client, or production feedback.
Maintain accuracy, consistency, and compliance with applicable U.S. building codes and industry standards.
Communicate clearly with project managers, engineers, estimators, and production teams.
Requirements
Required Qualifications
Proven experience designing roof and floor truss systems.
Hands-on experience with TrueBuild by Eagle Metal (mandatory)
Experience working on projects for the U.S. market.
Ability to interpret architectural and structural construction documents.
Experience preparing truss layouts, placement plans, and individual truss profiles.
Strong knowledge of wood-frame construction and truss component manufacturing.
Familiarity with U.S. building codes and truss design standards.
Strong attention to detail and ability to identify design conflicts.
Ability to work independently and manage multiple active projects.
Professional English communication skills.
Availability to collaborate during U.S. business hours.
Software
TrueBuild by Eagle Metal – Required
AutoCAD – Preferred
MiTek, Alpine IntelliVIEW, or similar truss-design software – Preferred
Preferred Qualifications
Experience with residential, multifamily, or light commercial projects.
Familiarity with MiTek, Alpine IntelliVIEW, or other truss-design platforms.
Knowledge of ANSI/TPI 1, IRC, and IBC requirements.
Experience coordinating directly with U.S. engineers, builders, architects, or component manufacturers.
Previous remote experience with a U.S.-based company.
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Hybrid - San Francisco, New York City, Austin
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We're hiring a Head of Professional Services to build and lead Vercel's global professional services organization, composed of our Technical Account Management (TAM) and Forward Deployed Engineering (FDE) functions. These functions embed directly with our most strategic customers to design, build, and ship production applications on Vercel using Vercel's core platform, Next.js and our agent stack, taking projects from first prototype through production rollout. You will define how this function operates: the engagement model, the delivery methodology, the commercial structure, and the team itself.
You will report directly to our Global Head of Field Engineering, and partner closely with GTM and Product Leadership to run a business function that turns our largest customers' complex implementations into production deployments, drives adoption and expansion, and feeds what you learn in the field back into our product roadmap.
This is a hybrid position based in San Francisco, Austin or New York, with 3 days per week (Monday, Tuesday, Friday) required in office.
What you'll do
Define the engagement model: how engagements are scoped, staffed, sequenced, and measured, and which accounts qualify for embedded support.
Own delivery excellence for strategic customer engagements, from discovery and technical scoping through production deployment and stabilization.
Establish the commercial model for professional services, including packaging, pricing, capacity planning, and resource allocation across competing customer priorities.
Stay hands-on where it matters: architecture reviews, system design, and unblocking critical engagements alongside your team.
Codify field learnings into repeatable playbooks, reference architectures, and delivery patterns that scale beyond individual engagements
What you need
10+ years in software engineering, forward deployed engineering, or technical consulting roles, with at least 5 years leading customer-facing engineering or delivery teams in a high-growth environment.
Experience building a team, function, or service line from zero, including hiring, methodology, and operating model.
Strong background in modern web technologies (JavaScript/TypeScript, React, Next.js, Node.js, cloud infrastructure) with the ability to review code and whiteboard architectures credibly.
Experience building or deploying LLM-powered applications and an understanding of how model behavior shapes product decisions.
Commercial acumen: you have scoped, priced, and delivered technical engagements for enterprise customers and understand utilization, margin, and capacity tradeoffs
Bonus if you
Have built with Vercel, Next.js, AI SDK, or v0.
Have led forward deployed or embedded engineering teams at an AI-native or developer platform company.
Have owned a professional services P&L or defined services pricing and packaging from scratch.
Are comfortable representing the function externally at conferences, customer executive briefings, or large-scale events.
Benefits & Compensation:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $300,000 - $370,000 plus annual bonus. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Remote, US
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Staff Forward Deployed Engineer, Agentic SDLC
An overview of this role
GitLab’s Forward Deployed Engineering team is a field-situated product engineering function focused on strategic customer outcomes, artificial intelligence (AI) adoption, and direct contributions to GitLab’s product. This isn't a traditional field engineering, solutions architecture, or professional services role. As a Staff Forward Deployed Engineer, you'll work closely with customers while maintaining the technical standards and contribution discipline of a Staff-level product engineer.
You'll work where strategic customer urgency, complex technical ambiguity, and GitLab product execution intersect. You'll partner directly with strategic customers and teams across Product, Engineering, Support, Site Reliability Engineering (SRE), Solutions Architecture (SA), Customer Success Architecture (CSA), Customer Success Management (CSM), and Professional Services. You'll diagnose and resolve high-impact adoption blockers, contribute production-quality fixes and features, and turn what you learn into repeatable patterns for GitLab and its customers.
Why this role exists
Strategic customers sometimes encounter challenges that are too broad, deep, urgent, or cross-functional for any single team to own from start to finish. These challenges may involve product gaps, performance degradation, scale bottlenecks, AI governance, adoption blockers, architectural constraints, Git usage patterns, continuous integration and continuous delivery (CI/CD) complexity, application programming interface (API) automation, security requirements, or operational instability.
Forward Deployed Engineering provides technical stewardship in these moments. The team doesn't simply observe, report, or escalate. You'll engage directly, diagnose the underlying technical problem, collaborate with the right teams, contribute code or technical solutions where appropriate, and transition the outcome into normal ownership once the customer is stable and the learning can be reused.
What you’ll do
Product contribution
Contribute production-quality code to GitLab’s product and adjacent systems.
Develop bug fixes, features, integrations, tooling, and performance improvements when strategic customer outcomes require direct engineering work.
Work within GitLab’s product and engineering processes, including issue discovery, merge request creation, testing, review, documentation, and maintainability.
Partner with Product and Engineering so customer-driven solutions support long-term product direction rather than becoming one-off customizations.
Turn blockers discovered in the field into durable product improvements, reference architectures, documentation, and repeatable implementation patterns.
Strategic technical stewardship
Engage with strategically important customers when adoption, retention, executive confidence, or public trust is materially at risk.
Diagnose complex problems across GitLab product behavior, customer architecture, Git internals, CI/CD workflows, API usage, observability, infrastructure, networking, and cloud environments.
Coordinate across Product, Engineering, SRE, Support, SA, CSA, CSM, Professional Services, and customer technical teams to drive resolution from discovery through handoff.
Provide recommendations grounded in data, traces, and systems analysis to improve GitLab usage, workflows, automation, and architecture.
Create durable outcomes without establishing permanent dependency on Forward Deployed Engineering.
AI adoption and agentic software development lifecycle
Drive governed, measurable, and production-oriented adoption of GitLab Duo Agent Platform with strategic customers.
Identify and resolve AI adoption blockers involving governance, usage controls, auditability, security, compliance, operating models, workflow design, and integrations.
Develop customer-safe adoption patterns for the agentic software development lifecycle (SDLC), AI-assisted development, intent-based review, AI governance, and human-in-the-loop software delivery.
Partner with Product, Engineering, Field, and Customer Success teams to turn AI adoption learning into reusable guidance and product improvements.
Thought leadership
Create technical narratives grounded in customer experience and product reality that can help shape the industry’s approach.
Contribute to Well-Architected Frameworks, whitepapers, webinars, reference architectures, technical strategy memos, and adoption frameworks.
Guide ideas through discovery, formulation, validation, amplification, and adoption across GitLab.
Partner with SA, CSA, Product, Engineering, Marketing, Product Marketing Management, CSM, Support, and executive stakeholders to make technical thought leadership a shared company capability.
What you’ll bring
Staff-level experience building, operating, or improving complex production software systems.
Experience contributing to large, mature product codebases with high standards for testing, maintainability, performance, and security.
Strong Ruby on Rails or Go experience and the ability to contribute directly to GitLab’s product and adjacent systems.
Experience with AI-assisted software development, agentic workflows, AI governance, model evaluation, context management, prompt and workflow design, or AI adoption in enterprise environments.
Experience diagnosing complex system behavior across application code, data stores, infrastructure, observability, networking, APIs, and customer usage patterns.
Deep knowledge of modern DevSecOps workflows, including Git, merge requests, CI/CD, security controls, compliance needs, and enterprise software delivery.
Experience working with strategic customers or senior technical stakeholders in ambiguous, high-impact situations.
The ability to coordinate across product, engineering, field, and customer teams without formal authority.
Strong written communication and sound judgment, including the ability to create technical narratives and distinguish reusable product work from customer-specific customization.
Strongly preferred qualifications
Direct experience with GitLab as a platform, including GitLab.com, GitLab Dedicated, or GitLab Self-Managed.
Production experience with Ruby on Rails, Go, PostgreSQL, Redis, Sidekiq, Vue, TypeScript, Kubernetes, Docker, Linux, or observability tools.
Deep familiarity with Git internals, repository performance, large-scale Git usage patterns, or GitLab Runner behavior.
Experience creating technical thought-leadership materials, such as whitepapers, technical talks, architecture frameworks, requests for comments, public technical writing, or internal strategy documents.
A background in performance engineering, site reliability engineering, platform engineering, infrastructure engineering, or distributed systems.
Experience working in open source or highly asynchronous engineering environments.
Technologies and domains
Directly relevant technologies and domains include:
Go, Rust or Python
AI Engineering and Agentic SDLC
PostgreSQL
Redis and Sidekiq
Git internals
GitLab CI/CD and Runner architecture
Kubernetes and containers
Terraform
Linux, networking, observability, and performance analysis
Vue and TypeScript
APIs and automation
DevSecOps governance, security, and compliance
Ruby on Rails
What this role is not
This role isn't:
A generic field engineering role.
A proof-of-concept factory.
A replacement for Solutions Architecture, Customer Success Architecture, Customer Success Management, Professional Services, Support, SRE, Product, or Engineering.
A customer-specific customization function.
Unbilled Professional Services.
A requirements-gathering role that only escalates to Product.
An AI evangelism role disconnected from product execution.
Success measures
Success in this role may include:
Stabilizing strategic customer adoption or retention risks.
Fixing product bugs or contributing features.
Removing AI adoption blockers for strategic accounts.
Creating reusable implementation patterns and transitioning them to long-term owners.
Producing or enabling Well-Architected Frameworks, whitepapers, webinars, or technical narratives.
Resolving cross-functional customer challenges without creating permanent dependency on Forward Deployed Engineering.
Equipping Product, Engineering, Support, CSA, CSM, Professional Services, and SA teams with better guidance based on learning from the field.
Increasing adoption and effective use of GitLab capabilities, especially GitLab Duo and GitLab Duo Agent Platform, in targeted accounts.
About the team
The Forward Deployed Engineering team connects strategic customer needs with GitLab product execution. The team works directly with customers and across GitLab to resolve complex adoption challenges, contribute durable product improvements, and create reusable technical guidance. Its goal is to stabilize urgent situations, improve the product, and transition ongoing ownership to the appropriate team rather than create a permanent dependency.
Ideal candidate profile
You're a Staff-level product or platform engineer who can operate in the field without becoming field-only. You're comfortable reading traces, writing production code, debugging architecture, discussing AI governance, leading a customer technical session, opening a merge request, outlining a whitepaper, and coordinating across teams to achieve a strategic customer outcome.
You're not simply a strong communicator with technical awareness. You're a credible engineer with the judgment, presence, and narrative ability to turn customer reality into product contributions, adoption guidance, and company-level thought leadership.
We welcome candidates with different backgrounds and levels of experience. Many successful candidates don't meet every qualification. If you're excited about this role, we encourage you to apply and let our recruiting team assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$220,000
—
$270,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
RELOCATION TO UAE CoreConnect, a flagship product by VentureOne, the commercialization arm of the Advanced Technology Research Council, acts as the digital glue within the complex ecosystem of autonomous mobility in logistics. CoreConnect is building the infrastructure layer for autonomous operations in complex ecosystems. We develop a robot orchestration platform that enables logistics and other operators to deploy, manage, and scale fleets of autonomous robots across real-world environments. Our technology sits at the intersection of robotics, operations software, and intelligent automation.
Role Overview
We are seeking a Senior Software Engineer (Backend) who prioritizes system reliability and product impact. You will be a key contributor to CoreConnect, developing a scalable Hexagonal Backend API service that serves as the primary interface for our commercial ecosystem. We value engineers who operate with a high degree of autonomy, technical pragmatism, and a commitment to operational excellence. We are specifically looking for candidates who demonstrate ownership, pragmatism, and feel comfortable with navigating ambiguity.
Key Responsibilities
Core Engineering & Architecture: Design, implement, and optimize scalable Kotlin Spring Boot backend services using a Hexagonal architecture for high-performance fleet orchestration.
Data & Integration Strategy: Manage complex data layers (Postgres/PostGIS, TimescaleDB) and develop a Unified Abstraction Layer to integrate diverse autonomous vehicle APIs for fleet-agnostic control.
Real-time Systems & Optimization: Drive the technical roadmap for real-time data engineering, resolving bottlenecks in high-frequency data ingestion (MQTT/WebSockets) to ensure sub-second latency.
Security, Scalability & Observability: Enforce standards for platform security and observability, implementing Multi-tenant Architecture (RLS) and Role-Based Access Control (RBAC).
Cross-Functional Collaboration: Partner closely with Product, Engineering Leadership, and DevSecOps to build high-quality solutions that drive measurable business outcomes.
Engineering Culture: Mentor engineers, lead rigorous code reviews, introduce process improvements, and foster a culture of operational excellence.
Qualifications
Experience & Education: Bachelor’s degree or higher in Computer Science or other relevant fields and 5+ years of professional experience with Java or Kotlin and Spring Boot delivering well-tested, complex systems in a SaaS startup environment.
Architecture & Data Mastery: Deep proficiency in distributed systems, Hexagonal Architecture, and scalable API design. Expertise in SQL (PostgreSQL), geospatial data (GIS/PostGIS), and time-series data (TimescaleDB).
Real-Time & Integrations: Experience architecting low-latency communication (WebSockets, MQTT) and building abstraction layers for third-party vendor APIs.
Mindset & Execution: Proven ability to navigate ambiguity, balance architectural purity with commercial objectives (managing technical debt, shipping MVPs), and take full ownership of the code lifecycle and incident management (root-cause analysis and prevention).
Security & Quality: A consistent focus on software quality and security best practices with hands-on experience in automated testing (unit and integration test suites), SAST, DAST, and setting up platform observability tooling.
Complementary Expertise:
Frontend Proficiency: Practical experience building interfaces with React or Next.js and TypeScript.
Infrastructure & DevOps: Mastery of cloud environments, specifically AWS and Kubernetes (EKS), along with CI/CD pipelines and Infrastructure as Code (Terraform or Helm).
Industry Experience: Direct background in logistics, robotics, or fleet management systems.
Communication: Fluency in Business English is a must.
What We Offer
We provide a competitive, tax-free salary and a comprehensive benefits package in a collaborative, innovative, and inclusive work environment. Our benefits include an education allowance, free on-site meals, annual flight allowance, health coverage, relocation support (if applicable), and access to well-being activities such as sports and recreational events. Join us to drive innovation and shape the future of technology!
Location: Costa Mesa, United States
ABOUT THE JOB
We are looking for a
FPGA Verification Engineer
to join our rapidly growing team in
Costa Mesa, CA
. You will own verification of FPGA/SoC designs on AMD (Xilinx) platforms for flight-critical avionics, with a focus on UVM-based methodology and coverage-driven verification. This will require expertise in SystemVerilog, object-oriented programming, and UVM. If you are someone who has supported rapid avionics development, then this role is for you.
WHAT YOU’LL DO
Architect and implement UVM verification environments (drivers, monitors, predictors, scoreboards) for AMD (Xilinx) FPGA/SoC designs
Develop verification plans with traceability to system and hardware requirements
Author SystemVerilog Assertions (SVA) for protocol compliance and design intent checks
Build functional coverage models and drive code coverage analysis to closure
Develop constrained-random and transaction-level test sequences to maximize coverage and uncover corner-case bugs
Establish and maintain regression suites, tracking coverage metrics and verification progress
Debug failures using waveform tools and simulation logs at the HDL and system level
Collaborate with design engineers on RTL reviews, bug resolution, and micro-architecture refinement
Support hardware validation and board bring-up on target platforms
Ensure verification meets DO-254 and relevant safety standards
Author verification closure reports and coverage analysis summaries
REQUIRED QUALIFICATIONS
Bachelor’s degree in Electrical Engineering, Computer Engineering, or related field
2+ years of experience in FPGA/ASIC verification
Proficient in SystemVerilog, UVM methodology and SVA, with experience contributing to and extending UVM testbenches
Object-oriented programming principles
Industry simulators (Questa, VCS, Xcelium, or Vivado)
Git-based collaborative workflows including code review
Linux development environments
Strong communication and teamwork skills
Eligible to obtain and hold a U.S. Secret security clearance
PREFERRED QUALIFICATIONS
5+ years of experience in FPGA/ASIC verification
Master’s degree in Electrical Engineering, Computer Engineering, or related field
DO-254, avionics verification standards for UAS, and safety-critical verification processes
SVUnit or equivalent unit-testing frameworks
Formal verification or CDC verification tools
Digital interfaces: Ethernet, PCIe, JESD204C, MIL-STD-1553, SPI
Verification automation scripting (Python, Tcl, Makefile)
SoC and ARM-based embedded platforms
Verification automation, CI/CD integration, and Nix-based build environments
Location: Berlin, Germany
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We are looking for a Manager, Mid-Market Sales to join our dynamic team of creatives, engineers, marketers, and forward-thinking business folks. As our Manager Mid-Market Sales, DACH you will lead a team of Account Executives in the DACH region responsible for continuing the growth of our Enterprise product. You will report directly to our Director, Commercial Sales, DACH. With this role you’ll be part of early DACH in a fast growing sales org. You’ll collaborate with our existing customer base and potential customers in driving meaningful relationships that add value to the customer experience and revenue to our bottom line.
This is a full time role that will be held from our Berlin office.
What you'll be doing:
Create and manage a team of motivated and diverse individuals to foster an environment of success
Participate in customer and prospect meetings
Assist in continual training and development, including mentorship, hiring and career growth
Help craft and further develop sales processes and initiatives
Interview, hire and train new team members as we scale the business and company
Deliver weekly forecast meetings and mentor Account Executives on strategies to help exceed their goals
We’d love to hear from you if you have:
7+ years of sales experience (preferably within SaaS) with 3+ years of management experience
Understanding of our technical and competitive landscape and ability to thrive in a constantly evolving environment
Fluency in German
Excitement for growing customer happiness and developing lasting customer relationships
Proven track record of leading successful and consistent sales team. Outstanding coaching, writing, discovery and presentation skills
While it’s not required, it’s an added plus if you also have:
Additional years of management experience within a SaaS company
Experience using or working with Figma, or other UX/UI experience
Ability to thrive in a constantly changing and evolving environment
Experience with Command of the Message or MEDDIC sales methodology
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Spain; Serbia; Poland; Ukraine; Portugal; North Macedonia; Bosnia and Herzegovina; Romania
Workplace: remote
About Provectus
Provectus is an AWS Premier Partner and an Anthropic Strategic Partner, working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide.
Our work centers on two verticals — Financial Services & Insurance and Healthcare & Life Sciences — where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture.
Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements.
Where this role sits
You will work in a small, senior pod alongside an FDE and an FDX,
Forward Deployed Executives (FDX)
own the commercial relationship and the business outcome. Works alongside the client's leadership or C-suite level to move the client's KPIs.
Forward Deployed Engineers (FDE)
embed with a client, map the client workflow, identify the business problem underneath it, design and build a working AI solution, present to the client, and transfer the knowledge to the client's team. Owns technical direction of the whole solution.
Senior AI Engineer.
When an FDE comes back from the client with the business problem, you will help turn that into an agentic system that runs in production and will be responsible for evaluation, observability, and guardrails. You'll have real ownership of components and of the technical decisions inside them.
Requirements:
Mindset
Proactive and self-directed;
you push for clarity rather than waiting for a ticket
Excellent communication and problem-solving skills
Comfort with ambiguity and ownership.
B2+ English, comfortable collaborating across distributed, multicultural teams.
Technical depth
5+ years in software or ML engineering, with production systems you were accountable for
.
Solid AI/ML foundations. You understand what the models do well enough to reason about failure modes.
Shipped to production LLM applications and agentic workflows — not demos, not POCs, not notebooks.
Agentic orchestration: multi-step workflows, graph-based orchestration, tool use, state management, and recovery from partial failure
Experience with LLM APIs (Anthropic, AWS Bedrock, or OpenAI) and agent frameworks.
Experience building and optimizing RAG systems in production.
Strong engineering fundamentals. Full-stack mindset, comfortable across AI, backend development, and cloud infrastructure. Python and/or TypeScript proficiency; depth matters more than stack.
Dropped into an unfamiliar codebase, you're productive.
Hands-on AWS in production: Bedrock, Bedrock AgentCore, Lambda, ECS, S3, SQS, ECR, or similar. GCP or Azure is a plus.
Cloud-native delivery: containers, ECS or Kubernetes, IaC, and CI/CD applied to AI pipelines.
You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured, how you produced ground truth, and what gated a release.
Model and agent monitoring, drift detection.
Cost and latency discipline: model tiering, caching, and the ability to say what a workload costs to run before it runs.
Hands-on production experience with the Claude ecosystem — Claude Code, CLAUDE.md, hooks, skills files. Spec-driven development — writing the intent, constraints, and acceptance criteria before you let an agent build — is a strong plus.
MCP: you can say why an agent would prefer it to a REST integration. Having authored a server is a plus.
Responsibilities:
Work in a pair with an FDE and an FDX.
Build and ship production GenAI systems into the customer’s environment (cloud-native data, LLM-based, and agentic AI solutions).
Build and optimize RAG systems for production use cases
Build the evaluation harness before you build the feature.
Write production code across the stack — AI, backend services, data pipelines. We choose tools to fit the customer.
Integrate AI components into backend services and RESTful APIs
Take systems to production on AWS (GCP or Azure where the customer requires it): containerised, CI/CD. Implement LLMOps and AgentOps practices: agent tracing, prompt and version management, cost and latency monitoring, regression testing, drift detection
Start from the blueprint, contribute to enablement and handover: clear documentation, runbooks, and pairing with the client engineers who will inherit the system. Feed reusable components and lessons back into the Provectus Blueprints
Participate in technical discussions and architectural decisions
Conduct model evaluation, improve failure modes you find, optimize model performance, efficiency, and reliability
Mentor junior and mid-level AI engineers, conduct code reviews and share knowledge across the team through documentation, presentations, and workshops.
Nice to Have:
Experience in one of the industries: financial services, insurance, healthcare.
Consulting, professional services, or other embedded customer-facing delivery.
AWS and Claude Code Certifications
A2A: you can explain agent-to-agent interoperability
CI/CD pipeline experience (GitHub Actions, GitLab CI)
Practical experience with one or more use cases from the following: NLP, LLMs, and Recommendation engines.
Experience in an additional language (Go, TypeScript, or Rust).
Experience with Apache Spark, Apache Airflow, Kafkа
What We Offer:
The chance to shape how leading enterprises across LATAM, Europe, and North America adopt AI, from strategy through first deployment
A forward-deployed model working in small, senior teams alongside FDE and FDX
A growing AI delivery practice where you help build the tooling and frameworks, not just use them
Remote-friendly culture
Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance
Career growth; we actively develop our engineers
Access to the latest AI tools and premium subscriptions
Long-term B2B collaboration
Private medical insurance or a budget for your medical needs
Paid sick leave, vacation, and public holidays
Equipment and all the tech you need for comfortable, productive work
How we hire:
Intro conversation. The role, your background and aspirations, tech questions.
Technical interview with live engineering sessions. Real problems, your own editor, you may use an LLM assistant
HR Interview. Soft skills and expectations
HM interview. Tech questions; a live engine
Задачи:
— Выстраивание стратегии тестирования на проекте
— Разработка API, WEB автотестов на Kotlin
— Тестирование ТЗ (полнота, непротиворечивость и т.п.)
— Разработка модели функциональности продукта
— Фиксация дефектов, не проработанных/спорных моментов
— Разработка вспомогательных решений
— Участие в code review
— Работа в команде и командное решение проблем
Требования:
— Опыт автоматизации web приложений, API
— Умение писать кейсы
— Понимание процессов тестирования
— Умение строить план и приоритизировать тестирование
— Управление тестовой средой
— Умение находить критичные дефекты
— Знание JAVA/Kotlin, Selenium, Allure, docker, SQL, CI, GIT, log4J, HTTP, консоли браузера
— Умение взаимодействовать в команде
— Умение приоритизировать дефект, исходя из ценности для пользователя
Условия:
— Белая, своевременная и конкурентоспособная заработная плата
— ДМС (включая стоматологию)
— Удобное место для работы и современное “железо”
— Гибкий график. Начало работы с 8 до 11
— Возможность не приходить 5 дней в неделю в офис, внутри команд определяют, когда приезжать
— Профессиональный рост (внутреннее обучение, посещение конференций и митапов, спонсорство)
— Возможность полностью удалённого формата работы
Location: Valencia; Poland; Yerevan; Serbia; Kyiv; Madrid; Odesa
Workplace: remote
About the role:
Provectus is a Premier AWS partner and an Anthropic Strategic Partner at the forefront of applied AI, helping enterprises turn Claude, agentic systems, and their own data into measurable business outcomes through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide and are obsessed with reimagining how they operate and compete.
We are hiring an exceptional Senior Solution Owner to sit at the intersection of frontier AI (Claude and agentic systems) and enterprise transformation. You will own the story and the delivery for client engagements built on our Programs (Cowork Activation, Agentic SDLC with Claude Code, and Blueprint Activation) and five Blueprints— packaging reusable IP into repeatable outcomes, and personally getting hands-on in the field when it counts.
You are equally comfortable framing an ROI case for a CFO, aligning a healthcare or financial-services stakeholder on a compliant rollout, and pairing with an engineer to wire an MCP integration or ship a Claude Code harness.
Domain Focus
Deep, current expertise in one or both of our priority verticals is a leading selection criterion:
Financial Services (FSI) — e.g., office of the CFO, lending/underwriting, risk, compliance-sensitive workflows.
Healthcare & Life Sciences (HCLS) — e.g., revenue cycle management, clinical/operational workflows, regulated data handling.
You understand the vocabulary, the buying process, the compliance constraints, and where AI creates defensible value in these industries.
Forward-Deployed Delivery (FDE / FDX)
Our delivery model pairs a Forward Deployed Engineer (FDE) with a Forward Deployed eXpert (FDX) that lands a Cowork and Blueprint Activation or program inside a client. We normally launch projects in this two-in-the-box model, then extend as the engagement grows. You must be able to credibly play at least one side of that box and partner tightly on the other:
FDX — own the domain framing, product definition, rapid-prototyping loop, stakeholder alignment, and OCM; validate use cases through user interviews and turn them into working demos.
FDE — configure MCP integrations, build and adapt Claude Code harnesses and skills, wire data pipelines and connectors, and debug in the client environment.
Comfort embedding directly with clients and Anthropic field teams, and setting the tone in the first sessions, is essential.
Requirements:
Deep domain expertise in Financial Services & Insurance and/or HCLS, ideally in a client-facing/consulting context.
Proven ability to lead or materially contribute to one of Provectus' Programs or Blueprints (0-to-1 and scale) and land it as real client delivery.
Track record operating forward-deployed / embedded with clients (FDE or FDX), including hands-on prototyping.
5-7+ years in solution/product ownership or delivery leadership; 3-5+ years with AI/ML, GenAI, agentic systems, or data platforms.
Strong Agile/Scrum experience; familiarity with outcome-based, milestone-priced engagements.
Fluent English.
A hands-on software engineering background is not strictly required. Working knowledge of Claude, Claude Code, and Cowork, building skills, workflows, and productivity tooling for yourself or your team; MCP integrations, connectors, and custom harnesses are a must.
GenAI/agentic patterns: how prompt engineering, RAG, embeddings, vector DBs, and agent frameworks work – well enough to assess quality, challenge assumptions, and translate to client stakeholders.
Data fundamentals: what ETL/ELT, data modeling, and governance mean in an enterprise context – well enough to scope integration work and identify data readiness risks.
Cloud & AI infrastructure: AWS as the primary platform; what MLOps and AI observability involve – well enough to ask the right questions and understand tradeoffs.
Design thinking, data-driven decisions, strong communication and executive storytelling.
Bias to action; thrives in ambiguity with structured problem-solving.
Enough engineering empathy to earn credibility with senior engineers and architects on day one.
Nice to Have:
Second priority vertical beyond your primary FSI/HCLS focus.
Prior experience in a Premier AWS or Anthropic partner environment.
Claude Certified Architect – Foundations (CCA-F), Seller, Developer certification or willingness to complete one early.
Certifications: CSPO, SAFe PO/PM, AWS/Azure/GCP.
Software development background.
What You'll Do:
Define value proposition, positioning, and reusable artifacts for your assigned Program (Cowork Activation, Agentic SDLC with Claude Code, or Blueprint Activation) or individual Blueprint; align sales and delivery.
Build business cases (market fit, ROI, competitive positioning) and translate them into scoped SOWs.
Run market/use-case validation, workshops, and user research; turn findings into demos and first deployments.
Stand up Cowork Activation, Agentic SDLC with Claude Code, or Blueprint Activation on live client data; drive rapid prototyping from use case to context to result.
Build with Provectus’ delivery stack: Claude Code, AWOS, MCP servers, Skills and plugins. Drive Cowork Activation as a separate, parallel client-facing workstream.
Define solution vision and roadmap for GenAI/agentic engagements, RAG, and agentic workflows.
Break complex work into incremental releases; balance delivery against technical debt and architecture.
Sprint-Enable-Realize engagement model.
Lead Agile execution - backlog, sprint planning, release process.
Contribute to Provectus' measurement framework that produces the board-level AI Maturity Index, ROI read, and cost signal from the Agentic SDLC program.
Define success metrics and analytics; drive continuous improvement and root-cause analysis.
Support change management, enablement, and reusable playbooks so wins repeat across accounts.
Why Join Us:
Deliver frontier work on Provectus' delivery stack — Cowork activation, Agentic SDLC program, and Blueprint Activations across FSI and HCLS — with real client impact.
Shape how enterprises in financial services and healthcare adopt AI, from strategy to first deployment.
Work forward-deployed in small, senior teams of Forward Deployed Executive + Principal Architect + Forward Deployed Engineers.
Grow inside a team actively building the modern AI-delivery practice, tooling, and frameworks.
Remote-friendly culture.
Private medical insurance or sports coverage
Paid sick leave, vacation, and public holidays
Equipment and all the tech you need for comfortable, productive work.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma's distribution partnerships team is passionate about unlocking new sources of revenue and hyper-scaling growth through the power of strategic alliances. We are looking for an experienced senior partnerships leader to manage and develop our AMER distribution partnerships team while personally owning Figma's most strategically complex global alliances - including our relationships with global system integrators and high-priority service partners.
This is a player/coach role: you will both lead and develop a team of Distribution Partner Managers and personally own the execution of Figma's most important and complex GTM partner relationships. You will build partner program playbooks, establish engagement frameworks, and help define the future of the distribution partnerships function as Figma continues to scale globally.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Lead, develop, and manage a team of 2 to 3 Distribution Partner Managers across North America (this may grow over time based on results and quantifiable impact); provide consistent coaching, clear goal-setting, and formal performance management
Personally own and manage complex partner relationships with large services organizations (such as global SIs, major agencies, and consulting firms); includes executive-level engagement, mutual success planning, and driving positive post-sale outcomes / partner-influenced revenue
Build program playbooks, partner engagement frameworks, and onboarding models from scratch - creating scalable tools that the global distribution partner team can adopt and execute
Develop new partner strategies for emerging, high-growth opportunities at Figma; includes identifying new types of distribution partners and leading early-stage partner recruitment
Represent the distribution partnerships function with VP+ stakeholders across Sales, Marketing, Customer Success, GTM Operations, and Product; serve as a senior voice for the partner program in cross-functional forums
We'd love to hear from you if you have:
12+ years of professional experience in partnerships, business development, strategic alliances, or related GTM roles
3+ years of direct people management experience, including full performance cycles (goal-setting, coaching, performance management) for ICs at a high-growth SaaS company
Proven track record of personally managing executive-level relationships with global SIs or Tier-1 consulting firms while driving measurable commercial outcomes
Experience building partner programs or engagement frameworks from scratch - not just inheriting and refining mature, established programs
Demonstrated player / coach mentality - comfortable being both a manager and a hands-on individual contributor at the same time
Strong cross-functional influence skills - represent the partner function credibly with VP-level stakeholders to successfully gain buy-in for partner investments
While it's not required, it's an added plus if you also have:
Knowledge of US Federal or public sector partner motions and procurement processes
Experience developing partner programs in Latin America, including Spanish and / or Portuguese language skills
Previous time inside a global SI or professional services firm in a client-delivery or alliance management capacity
Familiarity with UX/UI design principles, collaboration tools, and AI-supported digital product development workflows
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$185,000
—
$317,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT YOU WILL WORK ON
- Develop product use cases and one-click presets for generative image/video models
- Develop and optimize complex generative content pipelines (images, video, audio, text).
- Design and optimize agents based on LLMs for product pipelines.
- Work tightly with ML and Product teams to integrate new features.
YOUR MUST HAVES
You don’t need to meet every single requirement to be a strong candidate — if you’re excellent in a few of these areas and eager to grow, we’d still love to hear from you.
- 1+ year of experience in Prompt Engineering
- Advanced hands-on experience with generative models (t2t, t2i, t2a, v2v, v2a, i2v, and others)
- Deep understanding of the AI model landscape and emerging trends
- Basic experience in building and configuring agents based on LLMs and other generative models
- General knowledge of ComfyUI pipelines
- Intuitive “vibe coding” approach
- Strong adaptability and readiness to quickly learn and apply new technologies
- Willingness to work in a fast-paced, high-intensity startup environment.
- Excellent communication skills and ability to collaborate across research, engineering, and product teams.
THE DEAL
- Competitive salary in USD.
- On-site role in our Almaty office.
- Full-time position with high growth potential.
Location: Remote - United Kingdom
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
About the job
The Twilio Presales Engineer is both highly technical and a skilled executive relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out a flow on a whiteboard with technical decision makers.
This position is needed to deliver the technical win and product fit to our customers across the EMEA region. A Twilio Presales Engineer is an experienced pre-sales engineer who builds customer trust in Twilio’s Customer Engagement Platform, resulting in customer success at our largest, most strategic accounts. The Presales Engineer leads the technical pre-sales relationship, proposes technical architectures, demonstrates the product, anticipates concerns, and provides creative solutions to our customers' most complex communications and customer engagement challenges and needs.
Responsibilities
In this role as Presales Engineer, you’ll:
Work alongside Twilio New business Account Executives, other Twilio Solutions Engineers, Professional Services and Twilio Partners as needed through the pre-sales process, to strategise and plan for deal success.
Build a successful business partnership with Twilio Account Executives focussing on great business discovery within prospects and communicating the business value of Twilio solutions.
Take part alongside Account Executives in qualification, discovery, demonstrations, Proof-of-Concept, RFP response, design documentation, technical presentations and enablement sessions during the sales cycle.
Develop subject matter expertise on the customer needs and requirements, and Twilio’s best in class communications technology.
Lead technical discovery sessions with our customers to uncover their needs and challenges to articulate Twilio’s ability to enable their success and solve their challenges.
Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products.
Form an understanding of a customers business and help solve problems they’ve identified as well as uncover areas of opportunity.
Build trusted advisor relationships at the highest levels of our customers and present creative new solutions and architectures that enable and inspire innovation
Contribute to the wider Twilio Solutions Engineer community by sharing knowledge, building demo assets and reusable presentations.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Twilio is looking for a Presales Engineer with a strong desire to work in a technical pre-sales role. You will need:
Required:
At least 3 years in a technical pre-sales role in CPaaS, SaaS or Telecom space
Solid understanding and experience of the sales cycle and the role of a pre-sales engineer
Solid understanding of voice protocols (VoIP), SIP implementations or messaging APIs
Creativity: you’ll need to be a problem solver, able to collaborate with others to drive success.
An engaging storyteller: you can gain audience confidence and communicate complex topics to multiple levels of technical and non-technical audience.
Ability to ask the right questions to build a deep understanding of a customers needs and guide them to a technical solution using Twilio Communications products
Knowledge of public cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architectures
Experience writing code in one or more of the following areas, multiple areas of experience would be advantageous:
Backend (Java, C#, Node.js, Python or PHP)
Web (JS, React)
Experience with designing and consuming REST APIs
Desired:
Hands on experience with with backend development (Java, C#, Node.js, Python, PHP, etc)
Familiarity with Mobile development, especially for iOS and Android.
Previous experience in Telecommunications, SIP, WebRTC, or Contact Centre in a technical role
Experience with automation, cloud-native development and skills with a major cloud platform.
Experience with sales methodologies
Location
This role will be remotely based in the UK or Ireland
We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
About the team
The KYC team focuses on driving operational excellence by automating and optimizing processes for Airwallex’s internal ops teams. They build tools and systems to streamline user onboarding and registration approval, predict and mitigate user risk (including blocking malicious users), and leverage AI and automation to enhance the efficiency of internal operations.
What you’ll do
As an Engineering Lead / Manager in the KYC team, you will play a key role in developing and optimizing critical systems and tools to improve user onboarding, automate manual operations, and enhance risk detection. You will work closely with product, operations, and engineering peers to deliver impactful technical solutions at scale. You will mentor and guide others as the team grows. This role is based in Singapore.
Responsibilities:
1. Design, build, and maintain scalable automation tools and systems that improve internal operational efficiency and customer onboarding experience.
2. Develop and implement AI and data-driven solutions to predict user risks and prevent fraudulent/malicious activities.
3. Collaborate with stakeholders (product managers, operations, compliance, and other engineering teams) to define requirements and deliver impactful solutions.
4. Participate in architectural discussions and code reviews, contributing to high-quality engineering standards.
5. Continuously improve system reliability, performance, and scalability.
6. Serve as a technical role model for junior team members and support their technical growth when needed.
Who you are
Minimum qualifications:
1. Bachelor’s degree in Computer Science or related fields.
2. At least 5+ years of software engineering experience.
3. Strong ability to quickly understand complex business processes and propose effective technical solutions.
4. Excellent organizational and communication skills, with proven ability to collaborate across different teams and stakeholders.
5. Solid software engineering skills, with experience in backend or frontend development using Kotlin/Java/React/TypeScript.
6. Hands-on experience in building scalable, robust automation or workflow systems.
7. Self-driven and proactive in identifying problems and driving improvements.
Preferred qualifications:
1. At least 1+ year of experience leading or mentoring engineers, ideally as a team lead or project lead.
2. Experience applying AI or machine learning techniques to solve real-world problems, especially in automation or risk detection scenarios.
3. Familiarity with commonly used automation and workflow tools in cloud environments (e.g., AWS, GCP, Kubernetes, CI/CD pipelines).
4. Experience mentoring or guiding junior engineers in a technical capacity.
5. Previous experience working in fintech, payments, or a fast-paced startup environment.
6. Familiarity with compliance, risk control, or onboarding related business domains is a plus.
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