Location: Carmel-by-the-Sea, United States; Monterey, United States; Del Monte Forest, United States; Pacific Grove, United States; Carmel Highlands, United States; Sand City, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Carmel-by-the-Sea, United States; Monterey, United States; Del Monte Forest, United States; Pacific Grove, United States; Carmel Highlands, United States; Sand City, United States
Location: Ontario, United States; Riverside, United States; Palm Desert, United States; Palm Springs, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Boise, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg
.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Aspen, United States; Denver, United States; Woody Creek, United States; Snowmass Village, United States; Lakewood, United States; Aurora, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Foster City, CA; NYC (SoHo)
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
About the role:
Join our FDE team and work directly with some of the world's largest organizations to turn their most ambitious ideas into production applications on Replit. As a Forward Deployed Engineer, you'll partner closely with customers to understand their technical and business needs, architect solutions, and build the integrations and applications required to deploy Replit successfully within complex enterprise environments.
This is a deeply technical and hands-on role. You won’t just advise customers on what to build—you’ll build alongside them. You’ll take applications from initial idea and prototype through deployment and production, navigate complex enterprise environments, and solve the technical challenges that emerge when AI-powered software development meets real-world infrastructure, data, security, and organizational constraints.
You will:
- Build with Customers: Embed with strategic enterprise customers to design and build high-impact applications and AI-powered workflows on Replit, taking projects from initial concept through production deployment.
- Architect Enterprise Solutions: Design secure, scalable architectures that connect Replit with customers’ existing systems, data, APIs, identity providers, and infrastructure.
- Integrate with the customer's stack: SSO, data warehouses, internal APIs, and SaaS systems.
- Own Technical Deployments: Serve as the technical owner for complex enterprise implementations, identifying blockers, debugging issues, and driving projects through to successful production adoption.
- Bridge Customers and Product: Develop a deep understanding of how enterprises use Replit and translate field insights, technical constraints, and recurring customer needs into actionable feedback for Replit’s product and engineering teams.
- Collaborate closely with Product, Design, and other Engineering teams to deliver high-quality experiences
- Ship quickly and iterate based on customer feedback and usage data
- Turn field patterns into templates, playbooks, and product requirements. Ship the best patterns back to the platform.
Required skills and experience:
- 5+ years of software engineering experience building and deploying production software
- Strong programming skills and the ability to quickly understand and work across unfamiliar codebases, APIs, and technical environments
- Hands-on work with LLM applications in production: retrieval, tool calls, and evals.
- Experience designing and owning complex technical systems from architecture through production
- Demonstrated ability to operate effectively in ambiguous environments and independently drive technical projects to completion
- Strong technical communication skills and experience working directly with customers, partners, or cross-functional stakeholders
- Ability to translate business requirements and customer problems into pragmatic technical solutions
Preferred Qualifications
- Experience in Forward Deployed Engineering, Solutions Architecture, Sales Engineering, consulting, or another highly technical customer-facing role
- Experience building and deploying AI-powered applications, agents, or developer tools
- Experience with modern cloud infrastructure, application deployment, databases, APIs, authentication, and enterprise integration patterns
- Experience integrating software into complex enterprise environments, including identity and access management, internal data sources, APIs, and existing developer infrastructure
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: Remote, Global
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
The Technical Account Manager (TAM) Leader owns the health, direction, and performance of the Technical Account Management function. Where an individual TAM is the primary technical partner for their own portfolio of accounts, the TAM Leader is accountable for the entire TAM book — every account covered by the team, every partner relationship with a technical dimension, and the people who deliver against them.
The TAM Leader is both a player and a coach: they carry direct accountability for coverage decisions, escalation outcomes, and cross-functional alignment, while spending the majority of their time developing the individual TAMs so the team's proactive, relationship-first approach scales without becoming a response channel.
CORE RESPONSIBILITIES
PEOPLE LEADERSHIP & TEAM DEVELOPMENT
The TAM Leader hires, coaches, and grows the TAM team so each member operates as a credible, proactive technical partner to their accounts. This includes:
- Hiring and onboarding new TAMs, including running them through the TAM Path ramp
- Running regular 1:1s, setting individual development plans, and giving direct feedback on account plans, QBRs, and escalation handling
- Building and maintaining repeatable playbooks (upgrade runbooks, optimization playbooks, escalation patterns) so quality doesn't depend on tenure
- Setting and holding the team to a consistent bar for technical depth, proactivity, and communication
PORTFOLIO & COVERAGE OWNERSHIP
The TAM Leader owns the coverage model for the entire function — deciding, tracking, and refreshing who is assigned where, and closing gaps as they surface. This includes the two account universes the role is accountable for:
- Named accounts — the full book currently ~$33.1M ARR across 120 accounts split across the team, capped at 20 accounts per TAM
- Partner-mapped accounts — every partner with a named Technical Account Manager spanning Strategic AI, Growth, and Other tiers
- Running the quarterly review/refresh of assigned accounts, rebalancing books as ARR and strategic relationships shift
- Resolving open coverage gaps (e.g. regions or account types with no TAM alignment) and deciding when a controlled exception, a new hire, or a change in tier definition is the right fix
- Approving leadership-discretion assignments and cap exceptions, and making the trim/reassign calls when an account is dropped for capacity
CUSTOMER TECHNICAL OWNERSHIP (OVERSIGHT)
The TAM Leader ensures every assigned account — named or partner-mapped — has a clear, accountable technical owner. They spot-check account documentation, architecture understanding, and risk tracking across the book, and step in directly on the most strategic or highest-risk accounts.
ONBOARDING AND ADOPTION (OVERSIGHT)
The TAM Leader ensures the team consistently shortens time to value for new accounts by:
- Auditing that architecture and deployment validation is happening post-sale, not skipped
- Coaching TAMs on configuration guidance and best-practice delivery
- Tracking early success milestones across the portfolio, not just account by account
PROACTIVE TECHNICAL GUIDANCE (OVERSIGHT)
The TAM Leader ensures environment reviews and risk/optimization surfacing happen on a regular cadence across the whole book, covering scalability, reliability, security, and lifecycle planning — and holds the team accountable when reviews lapse.
ISSUE MANAGEMENT AND ESCALATION
The TAM Leader is the escalation layer above the individual TAM — brought in on complex, high-impact, or multi-stakeholder issues rather than replacing the TAM as primary contact. This includes:
- Coordinating across support, engineering, and success during major incidents
- Owning execution of the Named Account Escalation SLA sequence when it's triggered
- Ensuring root cause analysis and preventative action actually close out, not just the immediate fire
- Isolating TAMs from technical repair work so they can stay focused on the relationship while the right team handles the fix
STRATEGIC TECHNICAL PLANNING (OVERSIGHT)
The TAM Leader ensures account plans across the book stay aligned to customer roadmaps, and personally engages on capacity, architecture, or growth planning for the largest or most strategic accounts and partners.
INTERNAL COLLABORATION
ENGINEERING AND PRODUCT
The TAM Leader represents the aggregated voice of the customer — patterns across accounts, not just one-off feedback — to engineering and product, and prioritizes which recurring pain points or gaps get pushed for a fix versus handled as one-offs.
SUPPORT
The TAM Leader maintains the operating agreement between TAM and Support (TAMs are not frontline support) and is the point of escalation when that boundary needs adjudicating on a specific account.
SALES AND CUSTOMER SUCCESS
The TAM Leader partners with Sales and Success leadership on account health and retention at the portfolio level — surfacing which accounts or partners are trending at risk, and where TAM coverage itself needs to change to protect NRR.
PARTNERSHIPS
Because the TAM Leader owns the Technical Account Manager assignments inside the Partner Mappings, they work directly with each partner's Account Quarterback, Partner Manager, and Solutions Architect to make sure the technical relationship keeps pace with partner stage (Prospecting through Scaling) and tier (Strategic AI, Growth, Other) — while staying out of commercial terms, which live with the Partner Manager.
SUCCESS METRICS
Common indicators of TAM Leader effectiveness include:
- Coverage: % of the $33.1M+ named-account book and partner-mapped accounts with an assigned, active TAM
- Team health: ramp time to productivity for new TAMs, retention of the TAM team itself
- Customer adoption and usage depth across the book
- Reduction in critical incidents and time to resolution for escalated issues, portfolio-wide
- Customer satisfaction and retention (NRR) across named and partner-mapped accounts
- Consistency: QBR completion rate and account plan quality across the team, not just top performers
TOOLS USED BY THE TAM TEAM
This section documents the tools and systems used by the Technical Account Management team. It is intended to be kept up to date as tooling evolves.
- Admin Studio
- Grafana
- Hex
- pgAdmin
- HubSpot (account ARR, tier, and health data)
- Notion — Draft TAM Accounts doc and Partner Mappings database
SCOPE OF COVERAGE
The TAM Leader is accountable for the full combined book the function covers, not a single portfolio:
1. Named accounts — every account already assigned to one of the individual TAMs, plus resolution of open decisions such as the current APAC coverage gap
2. Partner-mapped accounts — ensuring every partner that warrants a technical relationship has a named TAM against it, and that the mapping stays current as partners move through Stage and Tier
ACCOUNT MAPPING
TAM Standard (Pooled)
1. Spend — For customers at $100K ARR, access to pooled TAM resources for a set (time TBD) hours per month
2. Pooled TAM SKU — Customers of any scale can purchase pooled access to the TAM team (requires Enterprise Support SKU)
3. Leadership Discretion for Customer Needs
TAM Premium (Dedicated)
1. Spend — For customers at $250K ARR, access to a dedicated TAM resource for a set (time TBD) hours per month
2. Dedicated TAM SKU — Customers of any scale can purchase an assigned TAM (requires Enterprise Support SKU)
3. Leadership Discretion for Customer Needs
The TAM Leader owns tier decisions, the quarterly refresh of this mapping, and any leadership-discretion exceptions.
WHAT TAM LEADERS DO NOT DO
To keep the function focused and scaling, the TAM Leader does not:
- Replace the individual TAM as an account's day-to-day technical relationship owner — accounts scale by layering support on, not by handing off
- Perform day-to-day operational work for customers
- Own or negotiate commercial terms for either named accounts or partner deals — that stays with the AE or Partner Manager
- Act as professional services for custom implementations
- Manage frontline support case queues
IDEAL INDIVIDUAL
A world-class Technical Account Manager Leader at Supabase has done the individual TAM job well and now wants to multiply it across a team.
- Technical depth — Same bar as an individual TAM: can go deep on database internals, scalability, security posture, and infrastructure tradeoffs, and can still credibly work a strategic account directly when needed
- People leadership — Has hired, coached, and grown a technical team before; gives direct, specific feedback and knows how to develop someone from good to great
- Portfolio-level judgment — Can look across 100+ accounts and a partner book and tell where coverage is thin, where an account should move tiers, and where to spend leadership discretion
- Escalation command — Comfortable being the senior voice in a high-severity, multi-stakeholder incident, coordinating support, engineering, and success without adding noise
- Cross-functional influence at altitude — Represents patterns across the whole book to engineering, product, sales, and partnerships leadership — not just one account's feedback
- Communication clarity — Can brief an executive on portfolio health and coach a TAM through a root cause analysis in the same day
- Retention and expansion awareness — Understands that TAM Leader performance shows up in aggregate NRR across the book; proactively rebalances coverage toward the accounts and partners most at risk
- Experience — Background in engineering, SRE, or technical consulting, plus a track record of leading a technical customer-facing team
SUMMARY
The Technical Account Manager Leader exists to make sure every account and partner relationship the TAM function is accountable for — the full Draft TAM Accounts book and the entire Partner Mappings coverage — has a technical owner, and that the team delivering against it keeps getting better.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Join us at a pivotal moment as we scale our revenue operations globally. As Chief of Staff to the CRO, you'll serve as a strategic partner and force multiplier to our revenue leadership team, driving operational excellence and orchestrating high-impact initiatives. As part of the Office of the CRO, you'll also manage our Communications lead and CRO Initiatives Program Manager, giving you direct ownership over how the CRO's key initiatives get built and run. This highly visible role offers a unique opportunity to shape strategy at the executive level while developing your path to senior leadership.
You'll work at the intersection of strategy, operations, and execution translating vision into action while maintaining the organizational agility needed in a high-growth environment.
What you'll do
The responsibilities encompass direct assignments driven by the CRO as well as autonomous leadership efforts informed by the feedback and key priorities of the CRO leadership team. This role will help enable communication, collaboration, strategy execution, and special projects across the CRO organization.
Serve as a trusted advisor and thought partner to the CRO and revenue leadership on strategy, initiatives, and organizational priorities
Drive leadership operations , including weekly executive staff meetings, QBRs, and strategic planning cycles with insights that inform decision-making
Lead the CRO team's goal-setting and tracking across the global revenue organization
Effectively triage escalations and drive cross-functional resolution of complex business blockers and time-sensitive customer issues
Serve as CRO proxy in reviewing account plans, preparing briefing materials, and managing key customer and partner meetings with clear agendas and follow-ups
Ensure timely follow-up on critical customer and partner interactions to drive business outcomes
Serve as CRO Board Liaison, prepare board materials, investor updates, and collaborate on executive presentations and organizational announcements
Maintain strategic partnerships with CEO's Chief of Staff, Sales Strategy & Analytics, Field Operations, Finance, and People teams to drive cross-functional alignment
Develop and maintain strong relationships with executives and senior leaders to achieve project objectives and deliverables
Identify delegation opportunities and optimize the CRO's time allocation to ensure focus on the highest-value strategic activities
What you'll bring
8-12 years of progressive experience in strategic roles such as chief of staff, top-tier management consulting, corporate strategy, or revenue operations leadership at high-growth technology companies. You combine strategic thinking with exceptional execution skills and thrive in fast-paced, ambiguous environments.
Proven track record leading cross-functional projects, influencing senior stakeholders, and delivering results in matrixed organizations
Executive presence and confidence in managing conversations with Board members, C-Suite, and senior leaders across the organization
Strong analytics and reporting capabilities with experience translating data into actionable insights that drive business decisions
Advanced proficiency in CRM systems (Salesforce), business intelligence tools, and presentation software
Demonstrated success in building scalable processes and operating systems that improve organizational efficiency
Exceptional organizational and time management skills with the ability to shift priorities quickly while maintaining control across multiple projects
Collaborative mindset with strong emotional intelligence and ability to work effectively across all organizational levels and functions
Detail-oriented and results-driven with strong initiative, self-motivation, and a bias toward action
Exceptional written communication, comfort documenting in public, and experience operating in an async environment
Bachelor's degree in Business Administration, Finance, or related field (or equivalent work experience)
Ability to travel as needed to support the CRO
About the Team
The GitLab Revenue Team builds and scales the go-to-market capabilities that power our global growth and customer success. Acting as strategic partners to customers and internal stakeholders, the team aligns revenue solutions with company objectives to acquire, expand, and retain world-class customers.
The Revenue Team spans multiple functions working in coordination: Sales teams drive new business and expansion across territories and segments; Customer Success ensures adoption and value realization; Sales Strategy & Analytics provides insights and enablement; Field Operations optimizes processes and systems; and Partner teams extend our market reach through channel and alliance relationships. As a fully distributed, async-first team, the Revenue Team serves as the growth engine of the company, provides data-driven insights on pipeline and forecast, and champions initiatives that strengthen market execution while modeling the collaboration practices that enable GitLab's remote culture to thrive at scale.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Boston, MA; Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY; Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Endpoint team (Client Platform Engineering) manages the laptops and handsets every Anthropic employee works on, plus the infrastructure underneath them. We treat the fleet as a distributed platform, not a collection of devices, and every piece of configuration ships as code through pull requests, CI, staging, and a canary group. Today the mobile side of the fleet is BYOD. This role exists to change that. You will design and implement a corporate-issued mobile device program (managed company phones and managed Apple accounts) in every region Anthropic operates in, and take it from early design to production.
The team is deliberately lean and runs with high autonomy. You’ll define what a corporate mobile program looks like at Anthropic and own the platform decisions that get it there.
Responsibilities
Design the corporate-issued mobile device program: device standards, what we issue to whom, and how the program grows from a first region to everywhere Anthropic operates
Own the global logistics of issuing hardware: procurement partners, regional coverage, spares, and refresh cycles
Bring mobile configuration into the team’s config-as-code pipeline so mobile policies are reviewed, tested, and progressively rolled out like the rest of the fleet
Build zero-touch enrollment: Apple Business Manager and ADE with managed Apple accounts on iOS, the zero-touch equivalent on Android, so a new phone works the first time without hands-on setup
Own policy, compliance, and device lifecycle for the corporate fleet, from issue to wipe
Build telemetry on the corporate fleet: which devices are checking in, OS and patch state, drift between reported and actual state
Own managed app distribution for mobile, from app approval through update rollout
Partner with Corporate Security on device posture, device trust signals, and travel devices for international trips
Decide how corporate-issued and BYOD coexist, and own that boundary as the program rolls out
You may be a good fit if you
Have owned a global or multi-region mobile device program end to end, with 8+ years managing corporate fleets at thousands-of-devices scale
Go deep on iOS device management: enrollment flows, Apple Business Manager and ADE, APNs and certificate lifecycle, declarative device management
Have worked with Android device management and can hold your own in a mixed fleet
Treat device configuration as code and have moved past clicking in consoles
Have run the infrastructure under an MDM, not just administered a SaaS console: a self-hosted MDM server, AWS, Terraform, and configuration that ships as code
Have built or launched a corporate device program, not just operated one, and can decide how it coexists with BYOD
Excel at ambiguous problems that touch several teams at once
Communicate technical concepts clearly to any audience
View IT Engineering as requiring product engineering rigor
Write clear documentation as a natural part of your workflow
Strong candidates may also
Have managed ChromeOS devices alongside a mobile fleet
Have run a device program across multiple regions and dealt with the logistics that come with it
Have built automated, progressive rollout systems with promotion gated on telemetry
Bring proficiency in Swift for building device tooling
Have used LLMs to automate operational work, or are excited to make Claude a teammate
Technical Skills
Python and shell scripting
iOS and Android platform internals (depth on iOS, working knowledge of Android)
Modern MDM or UEM platforms (Jamf, Intune, Workspace ONE, or equivalent)
Running the infrastructure under an MDM (self-hosted servers, AWS GCP, Terraform)
Querying live device state at fleet scale
Mobile device lifecycle automation (enrollment, policy, patching, app distribution)
GitOps and CI for configuration management
Endpoint security fundamentals
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$285,000
—
$325,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: London, UK
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is looking for product engineers to build internal products. This role sits at the intersection of engineering, product, and design—you'll own outcomes, not just tasks. You'll work directly with users to understand their needs, identify the patterns behind their requests, and build the right abstractions that unlock capabilities for everyone.
What you'll do:
Rapidly design, prototype, and ship full-stack features across backend, frontend, and infrastructure
Consult with users and stakeholders to understand workflows and identify the highest-impact opportunities
Spot patterns across user requests and reduce them into primitives, platforms, or middleware that support a variety of use cases—not just one-off features
Build tools that maximize autonomy and creative freedom for less-technical users
Make product and prioritization decisions, not just execute on specs handed to you
Iterate quickly based on feedback to continuously improve the user experience
Pick up new tools, frameworks, and domains as the product evolves
You may be a good fit if you:
Have 6+ years of experience building production software, ideally full-stack
Can operate as a team of one when needed—you're independently capable of taking a product from idea to shipped, even if you won't always work that way
Think in systems and abstractions—you see the platform behind the feature request
Care about empowering users, not just building for them
Own outcomes, not just code—you care whether the thing you built actually solved the problem
Are comfortable making decisions with incomplete information and operating with ambiguity
Hold yourself to a high bar without needing external pressure
Strong candidates will have:
Proficiency across the stack (we use Python, TypeScript, React)
Experience building platforms, primitives, or internal tools that others build on top of
A track record of shipping products independently—not just contributing to larger efforts
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
£255,000
—
£325,000 GBP
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York City, NY | Seattle, WA; San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is looking for product engineers to build internal products. This role sits at the intersection of engineering, product, and design—you'll own outcomes, not just tasks. You'll work directly with users to understand their needs, identify the patterns behind their requests, and build the right abstractions that unlock capabilities for everyone.
What you'll do:
Rapidly design, prototype, and ship full-stack features across backend, frontend, and infrastructure
Consult with users and stakeholders to understand workflows and identify the highest-impact opportunities
Spot patterns across user requests and reduce them into primitives, platforms, or middleware that support a variety of use cases—not just one-off features
Build tools that maximize autonomy and creative freedom for less-technical users
Make product and prioritization decisions, not just execute on specs handed to you
Iterate quickly based on feedback to continuously improve the user experience
Pick up new tools, frameworks, and domains as the product evolves
You may be a good fit if you:
Have 6+ years of experience building production software, ideally full-stack
Can operate as a team of one when needed—you're independently capable of taking a product from idea to shipped, even if you won't always work that way
Think in systems and abstractions—you see the platform behind the feature request
Care about empowering users, not just building for them
Own outcomes, not just code—you care whether the thing you built actually solved the problem
Are comfortable making decisions with incomplete information and operating with ambiguity
Hold yourself to a high bar without needing external pressure
Strong candidates will have:
Proficiency across the stack (we use Python, TypeScript, React)
Experience building platforms, primitives, or internal tools that others build on top of
A track record of shipping products independently—not just contributing to larger efforts
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking an Analyst or Associate responsible for supporting the Product Managers with all aspects of the successful operations of the funds in the Independent Advisor Solutions Business (IAS). The IAS business line is a rapidly growing platform of registered evergreen funds.
Responsibilities
Support the management and maintenance of product-related data, reporting, and marketing content across multiple investment products and distribution channels.
Partner with Product Managers and cross-functional teams to develop and implement workflow optimization tools and AI-driven capabilities.
Identify opportunities to improve operational efficiency through automation, artificial intelligence, and technology-enabled solutions.
Conduct market, industry, and competitor research to support product strategy, positioning, and business development initiatives.
Develop dashboards, analyses, and reporting solutions that provide actionable insights for product, investment, and sales teams.
Support ongoing product monitoring and operational activities, including portfolio reporting, regulatory and tax-related oversight, and investor activity tracking.
Coordinate with external partners, service providers, and sub-advisers to facilitate information sharing and marketing initiatives.
Assist with due diligence requests, RFPs, questionnaires, and onboarding documentation for platforms and distribution partners.
Contribute to ad hoc analyses, strategic projects, and special initiatives as business needs evolve.
Document key meetings, track action items, and support follow-up activities to ensure timely execution of projects and initiatives.
Qualifications
1-5 years of relevant experience in financial services (i.e. private equity, investment banking, capital markets, transaction advisory services, investment consulting, portfolio analytics, etc.)
Excellent written and verbal communication skills
Demonstrates a high degree of accuracy and attention to detail
Able to problem-solve and make logical business recommendations in a fast-paced environment
Professional demeanor with an entrepreneurial attitude and a strong sense of ownership
Exhibits a positive, growth-oriented mindset and takes on new challenges and responsibilities, consistently contributing beyond core responsibilities
Benefits
Analyst
The compensation range for this role at the Analyst level is $60,000 to $70,000 annually. This position is paid on an hourly basis and is classified as non-exempt. Employees in this role are eligible for overtime pay in accordance with applicable law.
Associate
The base salary range for this role at the Associate level is $75,000 to $90,000 annually. This position is salaried and classified as exempt.
Both Levels
iCapital offers a compensation package that includes equity for all full-time employees and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are seeking an experienced IP Counsel to help protect some of the world's fastest-growing technology brands. In this role, you will share ownership of Anthropic's global trademarks and domains practice, spanning clearance, prosecution, portfolio management, and enforcement, partnering closely with other members of our IP team, outside counsel, and business teams.
Anthropic's brands are among its most valuable assets, and you will help protect them at the pace the AI industry moves. Our trademark practice spans a rapidly growing global portfolio, a high-volume enforcement program, and naming decisions for some of the most visible products in technology. This is a hands-on role for an attorney with deep trademark expertise who wants their work to matter and who is aligned with Anthropic's mission of responsible AI development.
Key responsibilities
Run trademark clearance for new model, product, and feature names, delivering clear, risk-rated recommendations that let teams move quickly and confidently
Manage global trademark prosecution and portfolio strategy in coordination with outside counsel, including filing strategy, office actions, and portfolio maintenance across many jurisdictions
Lead trademark and domain enforcement end to end: assess potential infringements, select the right enforcement mechanism, work with outside counsel as necessary, and drive matters to resolution
Help oversee our online brand protection program, working with our external vendor and IP Legal Specialist to action infringements and impersonations at scale
Manage domain portfolio strategy, including acquisitions, disputes, and recovery
Respond to inbound trademark demands and support trademark-related litigation
Counsel marketing, product, and go-to-market teams on brand usage and naming, translating IP risk into practical guidance
Build the playbooks and processes that let a lean team run a world-class global brand protection practice
Minimum qualifications
Hold a law degree (JD, LLB, or equivalent) and meet the local licensing requirements to work as in-house counsel where you'll be based
Have substantial trademark and domain practice experience spanning clearance, prosecution, portfolio management, and enforcement
Have current, hands-on experience: running clearances, shape filing strategies, and make enforcement calls yourself
Have managed global trademark and domain portfolios, including UDRP proceedings and online enforcement
Exercise sound judgment about which matters to pursue, and can explain that reasoning clearly to lawyers and non-lawyers alike
Work collaboratively with legal colleagues, outside counsel, and business partners, and are motivated by the work itself
Preferred qualifications
10+ years of trademark and domain practice
Prior in-house experience at a technology company, with a track record of partnering with business teams to enable speed in a risk-adjusted way
Experience protecting brands in AI or other rapidly evolving technology fields
Experience building or scaling high-volume enforcement and takedown programs
Experience navigating brand disputes with commercial, community, or publicity dimensions
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$335,000
—
$385,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Startups Account Executive at Anthropic, you’ll drive adoption of safe, frontier AI by securing strategic deals with some of the fastest growing startups in the world. You’ll leverage your consultative sales expertise to propel revenue growth while becoming a trusted partner to customers, helping them embed and deploy AI while uncovering its full range of capabilities. In collaboration with GTM, product, and marketing teams, you’ll continuously refine our value proposition, sales methodology, and market positioning to ensure differentiated value across the landscape.
The ideal candidate will have a passion for developing new market segments, pinpointing high-potential opportunities, and executing strategies to capture them. By driving deployment of Anthropic's emerging products, you will help enterprises obtain new capabilities while also advancing the ethical development of AI.
Responsibilities:
Win new business and drive revenue for Anthropic. Find your way to the right people at prospective customers, educate them about LLMs, and help them succeed with Anthropic. You’ll own the full sales cycle, from first outbound to launch
Design and execute innovative sales strategies to meet and exceed revenue quotas. Analyze market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities, partnerships, and campaigns
Spearhead market expansion by pinpointing new customer segments and use cases. Collaborate cross-functionally to differentiate our offerings and sustain a competitive edge
Inform product roadmaps and features by gathering customer feedback and conveying market needs. Provide insights that strengthen our value proposition and enhance the customer experience
Continuously refine the sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimize sales productivity and consistency
You may be a good fit if you have:
4+ years of experience prospecting and closing startup leads, driving adoption of emerging technologies with a consultative, solutions-oriented sales approach
Familiarity working within complex sales cycles, selling to technical stakeholders, and securing strategic deals by understanding multifaceted technical requirements and crafting tailored solutions
Success as a strategic business advisor, deeply understanding the needs of startup founders and creating innovative solutions that align with their vision and help them succeed
Exposure to negotiating complex, customized commercial agreements with multiple stakeholders
Demonstrated history of exceeding quota by effectively qualifying and advancing opportunities in a fast-paced work environment
Excellent communication skills and the ability to present confidently and build connections across all customer levels, from ICs to C-level executives
A knack for bringing order to chaos and an enthusiastic “roll up your sleeves'' mentality. You are a true team player
Analytical approach to understanding customer needs combined with creative follow-up to advance opportunities
Passion for emerging technologies like AI, with interest in ensuring they are developed safely and responsibly
A strategic, analytical approach to assessing markets combined with creative, tactical execution to capture opportunities
A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$222,800
—
$290,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
ROLE SUMMARY
Replit is the world's most widely used AI coding platform, and as we scale, we're rebuilding how compensation works internally from the ground up. This role owns that. You'll go beyond traditional comp management to architect the systems, data infrastructure, and AI-enabled workflows that make fast, consistent, and high-quality compensation decisions possible at scale.
You will serve as the architect of our compensation engine: translating compensation philosophy into scalable systems, and utilizing AI to improve speed, accuracy, and transparency.
You will partner closely with People Business Partners, Recruiting, Finance, People Operations, and the Data team to embed compensation directly into company workflows, eliminating manual processes and reducing reliance on comp as a service layer.
You will shape how we attract, reward, and retain top talent, while building infrastructure that scales with the business.
WHAT YOU'LL OWN
Compensation Strategy
- Evolve our compensation philosophy across cash and equity; design and maintain salary bands, leveling frameworks, and equity structures
- Ensure market competitiveness while partnering with Finance on cost and workforce planning
- Operate compensation planning cycles and generate first-pass recommendations for comp decisions
- Build dashboards and analytical frameworks covering market competitiveness, internal equity, retention risk, and workforce cost
WHAT WE'RE LOOKING FOR
- 8+ years in compensation, total rewards, or related analytical roles, ideally at a high-growth tech company
- Deep expertise in salary bands, equity design, and market benchmarking (broad-based, sales, and executive)
- Strong systems thinker who can translate policy into scalable workflows and decision logic
- Product mindset - you think in terms of users, workflows, and iteration
- High ownership; willing to operate hands-on
Nice to have
AI-Native Workflows
- Design and implement AI-enabled workflows for offers, merit, promotions, and market adjustments
- Build human-in-the-loop validation frameworks to audit AI-generated recommendations for bias, accuracy, and logic
Tools: Pave, Radford, Rippling, Lattice, Ashby, Carta, Google Sheets, internal AI/automation tooling
This is a full-time role that can be held from our Foster City, CA office. The role has an in-office requirement of Monday, Wednesday, and Friday.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Staff Corporate Security Engineer, you'll help secure the systems GitLab team members rely on every day across a fully remote environment. This role sits within Corporate Security Engineering and focuses on building secure-by-default controls for endpoints and the SaaS platforms that support them, with a strong emphasis on macOS. You'll own meaningful technical decisions around endpoint hardening, automation, and detection, and you'll help turn security requirements into scalable engineering systems that are measurable, auditable, and designed to reduce friction for end users.
This is a strong fit if you're motivated by solving security problems with code. You will work across endpoint management, identity, and security operations to improve how GitLab manages macOS, iOS, Windows, and Linux devices through Infrastructure-as-Code, Terraform, and GitOps workflows. In your first year, you'll be expected to strengthen endpoint security architecture, expand automation, and improve the reliability and auditability of how controls are deployed and maintained.
What you’ll do
Lead the security architecture of GitLab's endpoint fleet and related infrastructure, with a primary focus on macOS.
Design and support automation for secure endpoint deployment, configuration, and lifecycle management using code-based workflows.
Manage endpoint and SaaS security configuration through Terraform, version control, merge requests, continuous integration pipelines, and automated rollouts.
Define and enforce security baselines across macOS, iOS, Windows, and Linux endpoints.
Develop patching and software distribution approaches that align with security, compliance, and operational requirements.
Partner with Information Technology, Security Operations, and Detection and Response teams to improve endpoint telemetry, detections, and response models.
Drive process improvements that reduce manual work and lower risk by favoring automation, policy-driven controls, and auditable change management.
Mentor engineers across Corporate Security and Information Technology, and serve as a senior escalation point for complex endpoint security issues.
What you’ll bring
Experience designing and delivering endpoint, systems, or corporate security solutions in environments that require scalable, durable controls.
Deep knowledge of endpoint management platforms such as Jamf Pro or FleetDM, especially for architecting and securing macOS environments.
Strong hands-on ability with Terraform and Infrastructure-as-Code practices, including module design, state management, and pipeline-based deployment.
Experience working with GitOps workflows where changes are managed through Git repositories, merge requests, code review, and automated pipelines.
Strong proficiency in scripting or programming for automation and security tooling, such as bash, Python, PowerShell, or Go.
Familiarity with cloud identity providers and directories, including platforms such as Okta, Google Workspace, LDAP.
Ability to communicate clearly, collaborate across distributed teams, and work independently in an all-remote environment.
Openness to bringing transferable experience from adjacent security, systems, or platform engineering backgrounds, along with a practical and security-focused approach to problem solving.
About the team
The Corporate Security Engineering team secures the internal environment GitLab team members use every day, including endpoints, identity systems, SaaS applications, and platforms that store sensitive internal data. It's a small, high-leverage team that treats security work as engineering work: building with code, operating through Git, and using reviewable, testable, and auditable workflows by default. The team partners closely with Information Technology, Security Operations, and Engineering across regions, collaborating asynchronously to build controls that scale across GitLab's all-remote workforce while reducing friction for end users.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$168,000
—
$238,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: New York, New York, United States
About the Role
iCapital is seeking a Vice President to join its Implementation team as a senior team lead. The Implementation team sits within the Product organization and is responsible for managing platform integrations for both new and existing enterprise clients as well as managing the ongoing platform experience for existing clients in close partnership with Product Managers and Enterprise Relationship Managers.
Responsibilities
Drive successful end-to-end integrations for new and existing iCapital clients including wealth managers and asset managers as well as third party data integrations with fund administrators and transfer agents.
Provide program and project management expertise including framing the project, establishing detailed project plans, managing risk and driving accountability across internal and external stakeholders.
Retain in depth understanding of the iCapital platform in order to lead or facilitate client discovery, requirements gathering, operating model and business process design, platform set-up, testing, and rollout.
Manage the overall platform experience for existing clients including maximizing their consumption of the platform.
Build a strong understanding of a client’s business and how that translates to the iCapital platform.
Provide Product Managers and other internal stakeholders with client context to assess change management activities including new product enhancements.
Collaborate with Product Managers to identify product gaps and opportunities, vet potential solutions and roll out new features.
Partner closely with the Product Management, Relationship Management, Sales, Operations, Client Success, and external technology teams to deliver for clients.
Qualifications
10+ years of experience in project management, client software implementations, relationship management within financial services or fintech
Knowledge of wealth management, alternative investments, and private bank business and processes
Proven track record of leading cross-functional project teams from inception to execution
Familiar with software-based financial solutions (transaction systems, online forms, trading software)
Excellent writing skills and able to produce detailed project documentation, business requirements documentation and specifications to drive successful development
Strong interpersonal and presentation skills, and the proven ability to influence and communicate effectively across both internal and client stakeholders
History of teamwork, willingness to roll up one’s sleeves and get the job done, and a desire to work in a fast-moving entrepreneurial environment
Experience managing data integrations is a plus
Benefits
The base salary range for this role is $145,000 to $185,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join us as our next Principal Presales Engineer on Twilio’s ISV team!
About the job
This position is needed to enable our customers to build the future of communications. The Principal Presales Engineer is a critical part of the sales team focused on our ISV segment.
Twilio’s Principal Presales Engineers are responsible for delivering the Technical Win and best Product Fit to our customers. They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions.
Principal Presales Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers.
As a Principal Presales Engineer you will be fully autonomous. You will be capable of driving the technical side of all but the most complex opportunities independently. Furthermore, you will provide leadership and deal support within the Solutions Engineer organization, driving the design and execution of medium to large projects with feedback from other engineers, participating in architectural decisions on the team, and coordinating with other Twilio teams such as product.
Responsibilities
In this role, you’ll:
Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.
Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.
Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.
Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders
Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and ability to lead others to success.
Take the initiative to identify and solve problems - both for the customer and within the organization as we grow
Contribute to the broader Twilio Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations
Mentor less experienced Solutions Engineers
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
8+ years pre-sales experience selling complex, technical products or 10+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting
Excellent communicator and presenter able to gain audience confidence
An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience.
Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution
Previous software development experience or working knowledge in one or more of the following areas:
Previous experience in Telecom, SIP, Contact Center, or Security .
Experience with sales methodologies
Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience
Desired:
Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.
Location
This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $138,872.00 - $173,590.00.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $146,592.00 - $183,240.00.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $154,304.00- $192,880.00.
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until October 24, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: LatAm
Workplace: Remote
We are currently growing our support team at ClickHouse, which provides excellent service to our customers around the world. We are seeking a Senior Technical Customer Support Engineer to join our global Support Engineering team. We hope to find you ready to take on a variety of tasks related to our customers in Latin America, as well as more globally across the Americas, EMEA, and APJ regions when support is needed or coverage overlaps. This is a customer-facing role that will include interactions via chat, calls, Slack messages, and video meetings. You will be owning a wide variety of tasks: from triaging support tickets to user community support, helping with both pre- and post-sales customer activities, partnering with our Go To Market team with deeply technical aspects of POCs, and suggesting improvements to how we do things in Support at ClickHouse. This is a great opportunity for someone ready to roll up their sleeves and help us continue to provide excellent customer support to our rapidly growing user base.
What you will be doing:
- Supporting and guiding our ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings
- Develop solutions based on ClickHouse Cloud and ClickHouse open-source that can be shared with our users, community, and customers via documentation, knowledge base, blogs, meetups, webinars, and training
- Work closely with our global Support Services, Engineering, Go to Market, and Product Management teams to help define functionality required by users and customers
- Assist with mentoring, training, and sharing your knowledge with colleagues, users, and customers
And of course:
- You will deliver excellent customer service as a first-line technical engineer and representative of ClickHouse. Our Support Engineers provide professional response, on-call coverage, and guidance within the required Service Level Agreements ("SLAs") on technical cases that are opened via a ticketing system, email, Slack, chat, and/or phone
- You will build strong, trusted relationships with colleagues, customers, and partners
What you bring along:
- Technical breadth and depth in ClickHouse open-source or ClickHouse Cloud, or in domains relevant to ClickHouse, such as: SQL databases, OLAP, cloud-native SaaS, distributed systems
- Previous technical experience in roles such as Support Engineer, Consultant, Database Administrator, Site Reliability Engineer, Solutions Engineer, Software Engineer, and/or Systems Engineer
- Be present and available according to the scheduling required to deliver high-quality 24x7 Support in a global, distributed environment
- Strong communication skills and the ability to work fully remote with reliable connectivity
- A mindset of teamwork, global engagement, empathy, and solving challenging problems
- A sense of adventure and urgency in building the most scalable, high-performing, largest, and fastest databases on the planet
- The ability to build trusted relationships with colleagues, customers, and partners
- You are self-driven, curious, and eager to continuously learn and grow
Bonus points:
- Experience with ClickHouse
- Experience with OSS and open-source technologies, as a user, community member, or contributor
- Experience with Azure, GCP, or AWS
- Experience with data pipelines such as Kafka, Kinesis, Spark, RabbitMQ, or others
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Ontario, United States; Riverside, United States; Palm Desert, United States; Palm Springs, United States
Boise, United States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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Aspen, United States; Denver, United States; Woody Creek, United States; Snowmass Village, United States; Lakewood, United States; Aurora, United States
ГибридСША; 💹 401(k) Program with a 4% match (US Only); 🚗 Commuter Benefits (In-Office & US Only); We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds
УдалённоМожно работать из любой страны
УдалённоRemote, United States
География найма не уточнена
London, UK
География найма не уточнена
Salt Lake City, Utah, United States
San Francisco, CA
География найма не уточнена
ГибридСША; 💹 401(k) Program with a 4% match (US Only); 🚗 Commuter Benefits (In-Office & US Only); We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only