Вакансии

Обязанности: • Доработка и дальнейшее поддержание работы существующего центра мониторинга (отслеживание нахождения спецтехники). • Внедрение новых идей по развитию центра мониторинга (ИИ и прочие инструменты), в целях обеспечения безопасности спецтехники, своевременного реагирования на ситуации по угону, краже спецтехники. Требования: • Python • FastAPI • REST API • MySQL • Docker • Docker-compose • Linux • Kubernetes • Работа в GitLab и с CI/CD механизмами • Уровень Senior • Опыт работы с геоданными и поставщиками услуг телематики Цезарь, Виалон. Условия: • Возможности для профессионального, финансового и карьерного развития. • Официальное оформление по ТК, полный соц. пакет. • На территории БЦ столовая, обеды для сотрудников частично оплачивает Компания. • Предоставляется охраняемая парковка за счет компании.

Location: Poland Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company. We are stepping into an exciting growth stage and are looking for a Backend developer to join our amazing development team. You will: Develop API and backend for a high-load product with numerous endpoints Write unit and integration tests for backend Refactor code and improve application performance Requirements: 4+ years of software development experience Good knowledge of Node.js, JavaScript, TypeScript Experience in designing and developing REST APIs and high load applications Proficiency in working with databases (DynamoDB, MySQL) Experience writing tests Good knowledge of Docker and AWS (Lambda, EC2) We offer: Fully remote work, giving you the flexibility you need in the modern world A multitude of interesting challenges and opportunities Stable income and flexible working hours, opportunities for promotion Friendly and professional peers, eager to help and help you grow Join Action1 and be a driving force behind our success!

Задачи: — Работа над мобильным многопользовательским шутером WELTKRIEG 1: Firestorm Требования по DevOps: — уверенное пользование Linux на уровне администратора — опыт решения инцидентов и поиска уязвимостей — знания модели OSI и понимание работы сетевого трафика — опыт работы с сервисами на уровне TCP/UDP приветствуется — уверенные знания Docker и Docker Compose — понимание работы Kubernetes (k3s, k8s, k0s и др.), опыт работы приветствуется — опыт работы с облачными провайдерами (Google Cloud, AWS, Yandex Cloud, Timeweb, Selectel и др.) — опыт работы с CI/CD: GitHub Workflows, GitLab CI/CD, Jenkins — умение работать с консольным Git Требования по Unity: — крепкое понимание Unity — хорошие знания C# — опыт сборки Unity-проектов под серверные окружения — опыт работы с Unity Dedicated Server / headless builds — опыт работы с сетевым решением Mirror — понимание особенностей multiplayer разработки — умение разбираться в логах, профилировать проблемы и находить причины нестабильной работы — умение писать поддерживаемый, понятный и тестируемый код Требования по Backend: — опыт разработки backend сервисов на C# / ASP.NET Core — понимание REST API и принципов проектирования API — опыт работы с PostgreSQL, MySQL или другими реляционными базами данных — понимание авторизации и аутентификации: JWT, OAuth, session-based auth или аналоги Будет большим плюсом: — опыт оптимизации серверной нагрузки — опыт защиты игровых серверов от злоупотреблений, DDoS, читов или нестандартного поведения клиентов Условия: — формат: полная занятость — локация: удалённо — работа над действующим мобильным multiplayer-проектом — возможность влиять на технические решения и развитие инфраструктуры проекта

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are looking for a Database Administrator who will contribute to the design, deployment, optimisation, and full lifecycle management of enterprise-level cloud database platforms. You will implement multi-cloud architectures for Alibaba Cloud and AWS databases, ensuring high availability, high performance, and cost optimization. What You'll Be Doing Execute end-to-end database operations, including backup and recovery, monitoring and alerting, health checks, capacity planning, release support, lifecycle management, and operational documentation, ensuring database platforms meet business requirements for stability, performance, and availability. Drive database reliability and performance optimization, including SQL tuning, index optimization, schema review, workload analysis, slow-query analysis, and root-cause investigation for production incidents. Implement database security and governance controls, including access management, privilege review, audit logging, encryption, data masking, vulnerability remediation, and security baseline enforcement. Maintain, and regularly validate database backup, recovery, and disaster recovery solutions, including RPO/RTO planning, restore testing, cross-region/cross-zone replication, failover drills, and emergency recovery procedures. Deliver database migration, scaling, sharding, read/write splitting, high availability, and data distribution solutions for business-critical systems. What We Look For In You Bachelor's degree or above in Computer Science or a related field, with 4+ years of database management experience and 2+ years of cloud platform (Alibaba Cloud / AWS) experience. Proficiency in relational, NoSQL, and distributed database architectures; familiar with high-availability designs and proven experience delivering them in production. Deep understanding of mainstream database engine internals; strong hands-on database design, capacity planning, and architecture governance capabilities. Proficient in database performance tuning and optimization; experienced operating databases at high concurrency and large-scale data volumes.\Hands-on experience with MySQL, PostgreSQL, Redis, MongoDB, Elasticsearch, HBase, and Kafka. Strong Linux/Unix system administration skills, with proficiency in Python and Shell scripting; familiarity with Perl or PHP is a plus. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Hong Kong, Hong Kong SAR; Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Team The Service Stability Engineering Team envisions service stability as one of the core competitive strengths of the company's products. By building end-to-end, link-level risk management capabilities, the team aims to achieve sustainable automatic identification and analysis of stability risks, transforming from "reactive governance" to "proactive governance." This approach shifts more stability-related matters forward and addresses them early, preventing issues before they arise and enhancing user experience. What You’ll Be Doing Oversee non-functional aspects of relevant business lines, closely collaborate with business units to ensure service stability. Based on data analysis, identify stability risks throughout the entire chain, detect unreasonable architectural designs in advance, uncover root causes of issues, and systematically address problems; Explore new technologies, tools, and architectural patterns, and promote the implementation of best practices in application architecture. What We Look For In You Bachelor's degree or higher in Computer Science or a related field, with over 7 years of experience in development and architecture. Proficiency in Java, hands-on experience with the Spring Cloud microservices technology stack, solid computer science fundamentals, and a grasp of Linux, storage, and network I/O principles. Possess experience in high-concurrency distributed system architecture or high-concurrency scenario component design and development, with an understanding of Java concurrency libraries. Understanding of core Middleware technologies like Nginx, Redis, ElasticSearch, Kafka, MySQL, Docker and Kubernetes. In-depth understanding of the business architecture currently managed, along with a strong methodology for architectural design. Capable of rationalizing architectural designs for new business lines and providing targeted optimization suggestions. Nice-To-Haves Proficiency in speaking, reading and writing in both English and Mandarin to collaborate effectively with global and cross-functional team members. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependents More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Alabama; Huntsville We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. As a Full Stack Software Engineer working on the D&D team you will help design and build the clients and services that will power the next generation of D&D’s best-in-class digital Dungeon Master tools. This will be a hybrid role located in Huntsville, AL or Renton, WA requiring three days a week in office. What You'll Do: Build services using the latest technologies including Node.js, C#, and AWS. Build client solutions using the latest web technologies including React, TypeScript, CSS, and HTML5. Write maintainable, high-quality features in a team-based development environment. Engage in a shared code base through peer reviews and pull requests. Write and maintain unit and integration tests. Assist with improving code integration and deployment processes. Participate in planning, daily stand-ups, and retrospectives. Participate in on-call rotations and operational reviews Adhere to and improve processes and coding standards. Create and maintain project documentation. What You'll Bring: At least 2 years of experience as a software engineer building services using technologies like Node.js or .NET Core. At least 2 years of industry experience using modern web development technologies like React, TypeScript, and CSS3. Proven ability to deliver RESTful APIs using industry-standard practices with scalability and security in mind. Experience working with both relational (e.g., SQL Server, MySQL, Postgres) and non-relational databases (e.g., DynamoDB, MongoDB). Familiarity with building services in the cloud (e.g., AWS, Azure, etc.) Excellent problem-solving skills and attention to detail. Ability to think outside of the box. A curious attitude with an excitement to learn new things and contribute to all areas of the product. Nice to Have: Experience with Next.js, Node.js, C#. Experience with AWS, Docker, Kubernetes. Experience with React and TypeScript. Knowledge of accessibility web standards (WAI-ARIA, WCAG). Experience practicing test-driven development. A passion for Dungeons & Dragons (D&D). You enjoy healing party members in the midst of battle (but all new party members are welcome!) #Wizards The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $127,300 — $190,900 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Team The SRE team is dedicated to deeply integrating large language models (LLMs), AI Agents, and engineering platform capabilities to build an intelligent application system for R&D, operations, stability, and business scenarios. By creating an AI application architecture that is observable, evaluable, governable, and continuously evolving, the team is driving the company's shift from "tool-assisted" to "intelligent collaboration," improving R&D efficiency, system stability, fault diagnosis efficiency, and the quality of business decisions. What You’ll Be Doing Design and build AI Harness capabilities for SRE / DevOps scenarios, including fault detection, change analysis, capacity risk identification, automated inspection, drill evaluation, and recovery recommendations. Drive the development of an automated RCA (Root Cause Analysis) system, combining logs, metrics, distributed tracing, events, changes, topology, and other data to achieve root cause analysis, impact scope assessment, and post-incident review support. Build AIOps platform capabilities, including intelligent alert noise reduction, anomaly detection, event correlation, trend prediction, fault attribution, and automated closed-loop remediation. Collaborate with R&D, SRE, platform, data, and business teams to embed AI capabilities into Code Review, CI/CD, GitOps, DevOps, incident response, and stability governance processes. What We Look For In You Bachelor's degree or above in Computer Science or a related field, with 8+ years of experience in R&D, architecture, or platform engineering; experience building AI applications, SRE, AIOps, or DevOps platforms is preferred. Strong software architecture skills, familiar with microservices architecture, distributed systems, high-availability design, service governance, observability, and platform engineering. Familiar with LLM application development; understanding of core technologies such as LLM, RAG, Embedding, vector databases, Agents, Function Calling / Tool Calling, and Prompt Engineering. Understanding of the production challenges of AI applications, including hallucination control, result evaluation, permission boundaries, data security, cost control, observability, and failure fallback mechanisms. Experience delivering AI Agent or intelligent assistant products, able to design complex task decomposition, multi-tool invocation, multi-turn reasoning, context management, and human-machine collaboration workflows. Familiar with RCA or AIOps capability development, including log analysis, metric anomaly detection, distributed tracing, event correlation, alert noise reduction, topology analysis, and root cause localization. Proficient in at least one mainstream development language, such as Java, Python, Go, or TypeScript, with strong engineering implementation and system design skills. Familiar with cloud-native technology stacks and common middleware, such as Kubernetes, Docker, Kafka, Redis, MySQL, Elasticsearch, Prometheus, Grafana, OpenTelemetry, etc. Strong complex problem analysis skills and holistic architectural thinking, able to drive problem-solving from business, platform, process, and organizational collaboration perspectives. Ability to communicate in both Chinese and English is preferred as the role requires collaborating with cross-region stakeholders Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependents More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Hamburg Workplace: Hybrid adjoe builds the technologies behind mobile apps growth and monetization. adjoe Ads is our programmatic in-app advertising platform that seamlessly connects advertisers and publishers through direct integration of our Android and iOS SDKs. Every ad decision happens in under 200ms across 10 million daily users, powered by real-time bidding algorithms and user quality prediction models that match the right ad to the right user at the right moment. 50 Billion Daily Bid Predictions The adjoe Ads Data Science team owns the entire bidding algorithm that decides which ad you are most likely to enjoy from start to finish: conversion prediction, user quality estimation, and bid shading. Every bid adjoe placed in an ad auction is the output of ML models making 50 billion predictions daily, trained on data from our mobile SDKs that capture real user behavior at scale. The team moves fast: new ideas tested offline, A/B tests launched in production within minutes. We rely on industry-proven state of the art technology, adapted to our needs and self-hosted where it matters: PyTorch and TensorFlow for modeling, Trino and Athena for querying a 350TB Iceberg data lake, Airflow and Ray for orchestrating our different training pipelines across multiple GPU clusters. Models are built on 600+ features and trained on 200 million data points, with the full ML lifecycle owned by the team from research and experimentation to deployment and real-time inference at sub-200ms latency. Your Mission & Who We Are Looking For: - 5+ years in Data Science, 2+ in leadership. You have a track record of architecting and deploying ML solutions, recommender systems and neural networks specifically, and have led data science teams through hiring, mentoring, regular 1-1s, and career development. At adjoe Ads, you'll be growing and managing the team of Data Scientists, Data & ML Engineers, Data Analysts that owns the entire bidding algorithm. - At least 50% hands-on. This is not a purely managerial role. You work on data science tasks yourself, own critical procedures like experiments and implementation details, and mentor data scientists in advanced modeling, programming quality, and strategic thinking. - Fluent in data at scale. You've worked with large, diverse data sources AWS Athena, Kafka, Spark, Flink, S3, MySQL and know how to extract signals from a 350TB data lake. Strong Python required; experience building an MLOps stack with Airflow, Spark, or Flink is a strong plus. - Bridges math and business. You can dive deep into mathematical foundations and translate complex model behavior into clear decisions for product and business stakeholders. You align with the adjoe Ads product team and Cloud Infrastructure on priorities, tools, and best practices. - Contributes to the roadmap, not just the backlog. You work on long-term strategy and quarterly OKRs, contributing to adjoe Ads' position as a strong competitor in the programmatic adtech market. 🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team. What’s in It for You? At adjoe, you’re not here to just close JIRA tickets, you’re helping build the infrastructure behind one of the most impactful platforms in adtech. The systems you work on will reach hundreds of millions of users and power billions of decisions every day. - Go Big. Own projects with impact on 770M users and push adtech boundaries. - Move Fast. Ship solutions multiple times a day, learn from results, and keep momentum. - Be Direct. Solve problems openly and collaborate across teams. - Thrive Together. Grow with a diverse, global team of people from over 40 different countries that learn from each other. - Have Fun. Celebrate wins, enjoy daily victories, and bring your energy. We welcome applications from people who will contribute to the diversity of our company.

Location: Remote, Germany, EMEA From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a talented German speaking Senior Sales Engineer to join our Enterprise sales team. As an Enterprise Sales Engineer, you will work closely with our sales team to understand our Enterprise customers’ complex business needs and showcase how Fivetran’s data replication solutions can help them achieve their desired business outcomes. You will be responsible for providing technical expertise, identifying technical requirements, and ensuring a successful proof-of value throughout the sales cycle. This is a full-time remote position based in Germany, with preference for Munich. Technologies You’ll Use AWS, GCP, Azure, Snowflake, BigQuery, Databricks, New Relic, Linux, Windows, Python, Java What You’ll Do Work with Enterprise customers to understand their business, their use cases, and their data replication requirements Develop and deliver technical presentations to Enterprise audiences Ensure the technical win by running an organized proof-of-value process Work closely with multiple cross-fuctional organizations driving change and improvements to Fivetran as a whole. Work closely with multiple Sales representatives, while maintaining a high level of customer focus and technical excellence Stay up-to-date on the latest technologies and trends in our industry Assist team members in advanced technical or business roadblocks Skills We’re Looking For Native/Professional Proficiency in German 5+ years in data replication, sales engineering, or related technical field Strong technical background covering database replication, cloud infrastructure, and data replication technologies with some form of hands on experience Experience with modern data analytics technologies, including cloud data warehouses, transformation tooling, data catalogs, and BI tools Excellent communication and presentation skills with a keen ability to explain complex technical concepts to both technical and non-technical stakeholders Strong problem-solving and analytical skills Experience with Oracle, SQL Server, Postgres, MySQL, and NoSQL databases Hands on experience with other data replication or ETL tools Experience with self-hosted software applications and supporting infrastructure Hands on networking experience both in the cloud and on-premise Bonus Skills​ Experience developing partner relationships Specialized expertise in security posture Experience with self-hosted and SaaS software applications Hands on experience with DBT Docker/Podman/Kubernetes experience #LI-LA1 #LI-REMOTE Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

amoCRM - крупнейшая CRM система в России, работающая на рынках России, США, Европы и Латинской Америки, общаясь с клиентами на 4 языках. В команду требуется Middle Python разработчик на внутренний проект по автоматизации работ в инфраструктуре. Задачи: — Технически развивать проект — Выявлять дефекты и находить причины их возникновения — Писать автоматизацию для решения инцидентов в highload проекте — Работать с бекапами — Автоматизировать работу отделов — Осуществлять Code-review других разработчиков — Нести полную ответственность за свой код Стек технологий: Python, Django DRF/ORM, Redis, Celery, MySQL, Go, Docker, Kubernetes, Git, Linux, Makefile, Shell скрипты, Vue, Jenkins. Ожидания: — Релевантный опыт backend-python разработчиком не менее 1,5 лет — Умение работать с системами сбора и хранения логов — Структурное мышление и умение разбивать проект на подзадачи — Опыт работы с другими языками программирования, например PHP — Ответственность, самостоятельность, организованность — Умение работать с асинхронным кодом — Умение работать с bash — Желание учиться и развиваться Будет плюсом: — Умение работать с внешними API (Google, Jira и др.) — Умение разрабатывать Docker compose/k8s конфигурационные файлы Условия: — Работа над интересным проектом в технически сильной команде — Возможность карьерного и профессионального роста — Комфортный офис на м. Добрынинская — Без бюрократии, дресс-кода — График 5/2 с 10:00 до 19:00 или с 11:00 до 20:00 Мск — Работа в офисе, без возможности удаленной работы Факты о проекте: — Мониторинг состояния более 1000 шард и сервисов — Обслуживание шард (оптимизация, решардинг, анализ, чистка) — Перевод трафика по DNS — Обращение к базе данных без прямого подключения к доступам — Оповещения об авариях и автоматическое решение — Возможность записи и проверки бекапов — Большая часть кода на Django, также есть Go — Деплой для QA

Location: Manila, Philippines Workplace: hybrid At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Software Solutions Engineer to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. As a Software Solutions Engineer, you play an important role in the Innovation team, helping to scout, validate and fast-track new ideas that can shape the next generation of the BankWorks platform. The role is ideal for a curious, hands-on and solution-oriented personality who enjoys experimenting with new technologies, building prototypes and working closely with technical, product and operational teams. Responsibilities: ● Analyse technology trends in payments/fin-tech industry and adjacent sectors, maintaining up-to-date knowledge of technological developments. ● Convert rough concepts into PoC/MVP implementations, adhering to deadlines. ● Participate in and seek to continuously improve the software life cycle phases, focusing on designing, coding, documenting, testing and support ● Produce concise design notes, demo scripts, and handover documentation for smooth transition to other teams ● Collaborate effectively in cross-functional teams through pairing, brainstorming sessions, and knowledge sharing to meet defined objectives ● Contribute to and maintain the team's internal knowledge-base ● Ensure a high quality/standard of work and service throughout ● Communicate effectively and professionally with internal and external customers ● Perform other duties which may be assigned from time to time ● May be required to work extended hours to meet deadlines and/or be on-call ● Follow all company policies and procedures ● Diploma or Bachelor’s degree in ICT or related professional qualifications ● Solid understanding of the software development life cycle and agile/lean methodologies ● A strong sense of curiosity and willingness to learn new technologies ● Comfortable working in ambiguous, iterative, and exploratory settings ● Strong analytical reasoning, organizational and time-management skills with ability to prioritize tasks and meet deadlines under pressure. ● Be proficient in software development, with ability to use more than one of the following development languages: -Front-end: Java, Javascript, SQL -Back-end: Java, PL/SQL -Real-time: C/C++, PL/SQL, Lua ● Have good knowledge of the following relational database management systems -Oracle, PostgreSQL, MySQL ● Bonus points for experience or exposure to: o Modern software architecture patterns (microservices, RESTful services) o High-volume data streaming technologies (Kafka, RabbitMQ) o Scripting languages (e.g., Ruby, Python, Bash) o DevOps tools (e.g., Git, Jenkins) o Containerisation and cloud environments (Docker, Kubernetes) ● Able to work effectively in a collaborative team environment ● Meticulous, methodical and accurate in the completion of tasks ● Strong communication and writing skills in English ● Willing to work extended hours and be on-call when required ● Experience in writing software for the financial and/or payment industry is preferred

Location: Kyiv Workplace: onsite Ajax Systems, an international tech company and the largest manufacturer of security systems in Europe. We are looking for a DevOps Team Lead to join our Platform Team and help us scale, secure, and improve our cloud infrastructure. This role combines hands-on technical ownership with team leadership: you will guide DevOps engineers, define platform priorities, improve reliability, and collaborate closely with product and engineering teams. The System Division develops the Ajax software ecosystem — including OS Malevich, the Video Management System, cloud infrastructure, and client applications. The team ensures the stable operation of all system components as a unified digital platform. Requirements: 5+ years of experience in DevOps, Platform Engineering, SRE, or Cloud Engineering, including 2+ years in a lead or senior ownership role. Strong hands-on experience with Kubernetes, preferably AWS EKS, including cluster operations, networking, autoscaling, workload reliability, and security best practices.Solid AWS experience: VPC, IAM, EC2, RDS, ElastiCache, Route 53, Lambda, Load Balancers, CloudFront/S3 etc. Experience with Infrastructure as Code and configuration management tools, especially Terraform/Terragrunt. Experience with GitOps-based delivery using Argo CD or Flux, and Helm/Kustomize for Kubernetes application management. Strong Linux and TCP/IP networking knowledge, including troubleshooting production systems. Experience with secrets management, access control, and credential rotation practices. Strong observability background: metrics, logs, alerts, SLOs, incident investigation, and tools such as Datadog, Grafana, VictoriaMetrics, ELK, or Opsgenie. Ability to lead technical discussions, explain trade-offs, set priorities, and drive decisions across engineering teams.Strong communication, ownership, task management, and mentoring skills. Desirable: Experience with advanced Kubernetes tooling: Karpenter, KEDA, Envoy, Istio/Linkerd or similar. Experience with streaming platforms such as NATS or Kafka. Operational experience with databases such as MongoDB, MySQL, PostgreSQL, or managed cloud database services. Experience with compliance frameworks such as SOC 2.Background in FinOps, cloud cost optimization, and infrastructure efficiency improvements. Experience with disaster recovery planning, backup strategies, incident response, or production fire drills. Responsibilities: Lead, mentor, and grow the DevOps/Platform team: set technical priorities, support hiring, provide feedback, and foster a culture of ownership and engineering excellence. Own and evolve the Kubernetes platform: cluster architecture, deployment standards, autoscaling, reliability, security practices, and developer experience. Improve CI/CD and GitOps workflows to make deployments safer, more repeatable, and easier for engineering teams. Collaborate with engineering, product, security, and operations teams to align infrastructure improvements with business and product needs. Identify and remove bottlenecks in the software delivery lifecycle, platform operations, and production support processes. Strengthen platform security: access management, secrets management, network controls, compliance requirements, and secure-by-default practices. Build and improve proactive observability: monitoring, alerting, dashboards, incident response processes, and post-incident improvements. Drive cloud cost optimization initiatives and provide practical recommendations for more efficient infrastructure usage. Participate in production support and on-call processes for critical incidents, while continuously improving reliability and reducing operational toil. We offer: The opportunity to suggest and implement your own ideas that directly influence the product and its mass production; A place in a fast-growing company with a motivated and professional team; Competitive salary; Medical insurance; Corporate English classes; The opportunity to participate in Ajax’s internal beta-testing program for security systems; Discounts from partner companies; Discounts on Ajax products. Ajax Systems is a Ukrainian success story that has grown into a global product. Ajax devices are trusted by more than 4.5 million end users and 330,000 PRO users in over 180 countries. The company provides comprehensive solutions to protect residential and commercial properties of all sizes. Today, Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and comfort and automation.

Location: Warsaw Workplace: onsite With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games. As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for a Junior Web Dev QA Analyst. Responsibilities Collaborate closely with the Digital Team, ensuring clear communication, alignment, and timely follow-up on assigned tasks. Execute testing instructions from the Digital Team and proactively support investigations, validation, and regression testing. Develop, maintain, and improve web automation scripts for automated testing. Maintain end-to-end automation scripts and contribute to the stability of the automation framework. Develop an understanding of Digital QA workflows and their application across Digital and Gameplay QA contexts. Support Gameplay QA feature testing when required, based on project priorities and workload availability. Execute testing instructions and validate regressions from the Gameplay QA Team. Requirements Solid knowledge of HTML and CSS, and basic JavaScript or TypeScript. Ability to prepare test cases and test scenarios. General experience using the Playwright test automation framework. Basic understanding of web applications, HTTP, and APIs. Ability to use browser developer tools. Familiarity with cross-browser, cross-platform, and cross-device testing. Familiarity with Git concepts such as branches, commits, pull, push, and merge requests. Strong communication skills, with the ability to collaborate effectively with QA and Digital teams. Proactive mindset with a strong willingness to learn and develop new skills. Ability to work independently and manage assigned tasks with minimal supervision. Strong interest in identifying bugs, investigating issues, and contributing to the delivery of a high-quality user experience through QA practices. This is a full-time, on-site role, requiring your presence in the office to support collaboration and creativity Nice to haves General understanding of REST APIs and their role in testing workflows. Familiarity with reporting and task-tracking tools such as Jira. General knowledge of GitLab CI/CD workflows. Knowledge of WCAG Guidelines. Basic understanding of SQL and relational databases, with the ability to write simple queries for data retrieval and use database administration tools such as MySQL Workbench or similar. What we offer An international team of over 600 employees spread across 7 studios around the world, each of which have their own unique qualities, and maintain a small-studio feel An open, collaborative environment where ideas are welcome and encouraged A managerial team consisting of highly experienced game developers at the top of their fields Sharing hobbies and passions with like-minded colleagues Inclusive environment with many activities organized by the studios or the employees Commitment to making the best game possible for the fans, including listening to community feedback

Location: Americas Remote Hi, I'm Brian, Senior Director of Engineering at Customer.io. We're looking for experienced engineers who want to own a channel end to end — from the infrastructure that delivers billions of messages reliably, to the product surfaces our customers use to build, send, and analyze their campaigns. You'll work across the stack, bringing both systems thinking and product craft to one of the most technically rich problem spaces in the industry. You don't need email experience to apply. We can teach you the email domain. The engineers who thrive here are the ones who love learning a deep problem space, not only the ones who arrive already knowing it. About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence. What We Value Ownership You own problems end to end. You move fast, act like an owner, and thrive in ambiguity. You've led complex projects before, whether officially or not, and you're ready to do it again. Engineers with product taste You think like a user, not just an engineer. You care how your systems power real customer value — and how to make them better. A healthy skepticism for "the way things are done" You bring rigor and creativity. Best practices matter — but never more than forward motion. What You'll Do Build and evolve the frontend experiences customers use to create, preview, and analyze campaigns — editors, configuration, and analytics dashboards Design and scale backend systems that process high volumes of messages and events: queue management, retry logic, rate limiting, and real-time event pipelines Build automated systems that respond intelligently to feedback signals from external providers — classification, suppression, throttling, and health scoring Partner with in-house domain experts to turn their knowledge into automated tooling — you bring the systems skills, they bring the email depth Instrument and monitor channel health end to end: signal detection, anomaly alerting, and observability Own problems end to end — from architecture and schema design to testing, deployment, and monitoring Participate in an on-call rotation as required, supporting the reliability of the systems you build Share knowledge and raise the bar through short videos, thoughtful writing, and mentorship Use AI agents to make multi-file changes by scoping the work, writing the prompt, and verifying the output What We're Looking For 7+ years of experience building scalable, distributed systems in Go (or similar statically typed languages) Experience building product-facing frontend features in React or similar frameworks, with attention to UX quality and polish Experience building or consuming APIs that handle high-throughput async workloads — event streams, queues, and systems that degrade gracefully under load Comfort integrating with external systems you don't control — third-party APIs, rate limits, opaque failure modes — and designing for resilience around them Comfort working in cloud-native environments (AWS, GCP) Familiarity with relational databases (we use MySQL primarily) and an understanding of performance tradeoffs Experience with observability tooling and operating production systems A bias for action over perfection, and pride in owning technical decisions Nice to have: Familiarity with email infrastructure — deliverability, authentication standards (SPF/DKIM/DMARC), sender reputation, or high-volume sending Compensation & Benefits We believe in transparency. Starting salary for this role is $150,000 - $200,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave , unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions — just a clear, human process designed to help both of us make an informed decision. Application — We review everyone with care. Tell us why you're interested. Recruiter Call (30 mins) — Let's chat about what you're looking for and how we work. Hiring Manager Interview (60 mins) - Talk with one of our hiring managers about your working style and a project you've owned end-to-end, plus a short AI-assisted coding exercise. Technical Interview (60 mins) — A collaborative system design conversation focused on scaling challenges. Take-Home Assignment — Complete a short, realistic task similar to what you'd work on here. Assignment Review Call (60 mins) — Walk us through your work and discuss tradeoffs, priorities, and how you'd iterate. Project Deep Dive (60 minutes: A focused conversation on a technical project you've owned end-to-end, and how you balance planned work against urgent, customer-impacting issues. All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read and want to build software that makes communication better for everyone — apply now.

Location: Banská Bystrica, Slovakia; Bratislava, Slovakia Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Staff Software Engineer to join one of our clients ' team. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. We are looking for a highly skilled Staff Software Engineer to help shape the technical foundation of a fast-growing product within the social gaming industry. This role is ideal for someone passionate about building scalable backend systems, solving complex engineering challenges, and driving technical excellence in a high-performance environment. You will play a key role in designing and implementing the architecture behind real-time tournament systems, ensuring reliability, scalability, security, and outstanding performance for a global user base. Responsibilities Design and implement scalable, maintainable, observable, and high-performing application architecture. Develop clean, efficient, and well-documented code following engineering best practices. Contribute to architecture decisions, code reviews, and technical standards across the engineering team. Identify and optimize system performance bottlenecks. Collaborate closely with engineers, product managers, and designers to deliver impactful features. Ensure application security and implement safeguards against vulnerabilities. Apply modern software engineering principles including Domain-Driven Design (DDD), SOLID, and GRASP. Proven experience building and delivering large-scale production systems. Strong understanding of Domain-Driven Design, API-first architecture, and software design patterns. Strong proficiency in JavaScript (React/Next.js) or another backend language, ideally Node.js or PHP. Experience with Pub/Sub systems, WebSockets, and Server-Sent Events (SSE). Experience working with scalable backend and platform architecture. Product engineering mindset with the ability to translate business requirements into technical solutions and deliver features end-to-end. Strong problem-solving skills and ability to thrive in fast-paced environments. Nice to Have Experience with MySQL. Experience building white-label products. Background in real-time systems or gaming-related platforms. What’s Offered Competitive salary Flexible working environment supporting work-life balance. Opportunities for professional growth and development. International team-building events and company gatherings. Collaborative environment with highly skilled professionals. Inclusive and diverse workplace culture that values different perspectives and experiences.

Задачи: — Создание и поддержка пайплайнов сборки и деплоя (GitHub Actions). — Управление контейнерами (Docker, Nomad/K8s, Podman). — Поддержка, ремонт и масштабирование систем с фокусом на безопасность. — Настройка мониторинга (Prometheus, Grafana, ELK) и Alertmanager. — Участие в проектировании архитектуры и внедрение IaC-подходов. Требования: — От 3 лет коммерческого опыта в DevOps. — Владение Docker, Nomad/K8s, Consul, Traefik, Vault. — Уверенное владение Ansible и скриптингом (Bash, Python). — Опыт работы с MySQL и понимание twelve-factor app. — Навыки создания дашбордов в Grafana. Условия: — Работа в продукте с более чем 10 миллионами пользователей. — 28 дней отпуска + 7 дополнительных Day-off в году. — 100% оплата больничных и компенсация обучения/литературы. — Гибкий старт дня (10:00–11:00). — Комфортный офис в центре Санкт-Петербурга (м. Площадь Восстания).

Location: United States What The Role Is As a Senior Engineer at Babylist, you take on hard problems and own them end-to-end. Millions of families depend on what we build. Agents write most of the code now. So the hard part is yours: what to build, how it should work and whether what shipped was right. You're still in the code for the genuinely hard problems. Agents handle the volume. You spend your time on the parts that need a person. We're building well beyond the registry now: the financial side of raising a kid, maternal health made simpler and more human, the education new parents are looking for and the community around them. The hard problems run across all of it, plus the platform underneath and the AI we already ship to families. You'll start on a team, but you won't be boxed into it. The roadmap is open, your scope grows as you do and you have a say in what you take on next. Senior here means owning whole problems; Staff is the next step up, setting direction across a domain. What You'll Own A Senior Engineer here owns problems, not just features. You're handed an outcome, you decide what to build, ship it and own whether it worked. You act on incomplete information and change course fast when the evidence says you were wrong. What you do depends on what the team needs: Frame the problem with your PM as a peer, run the experiment and bring customer evidence into what gets built. Harden a critical path, kill a class of incidents or design the abstraction your team builds on. Be the reviewer people want on the risky changes. Manage up with crisp choices: raise the risks early and protect the right tradeoffs. Share what you're learning about AI openly, so the whole team gets sharper. A few problems people at this level are working on right now: Deciding what the registry recommends to each family, from the ranking to the model behind it, and proving in a live experiment that it actually helps. Building the evals system that catches our AI support agent making things up before a customer does. Making a child's info one source of truth instead of five disconnected flows, so parents set it up once and new products like Early Investor build on it. Who You Are You've been shipping production systems for years, and you've got the judgment to show for it. You can pick up an ambiguous problem and start moving before anyone hands you the full picture. The strongest Senior engineers here are generalists, and usually the most prolific builders on their team. You go wherever the problem leads: a backend service one week, a stubborn frontend bug the next, the data pipeline after that. When it's hard you dig in, and you learn unfamiliar parts of the stack fast. Range is the Senior signature. Compensation We post real numbers. For a US-based Senior Engineer, the starting base salary range is $202,200 to $251,700, plus a target annual bonus of 15 percent of base. That's total target cash of roughly $232,530 to $289,455. On top of that you get meaningful equity and a 401(k) match. Where you start in that range depends on your experience, and your pay grows from there with performance and scope. How We Build AI is the default here. Engineers run agentic sessions for most of the work, and a lot of the interesting engineering now lives in the scaffolding that makes the agents good: the eval harnesses, the curated context, custom review skills and fast CI. Agents also triage incidents and handle a big share of support. A human always owns the outcome. The architecture is intentionally simple: one Rails monolith, MySQL and few moving parts. That's deliberate. Simple infrastructure lets us move fast and lets AI reason about the whole system, so the hardest problems are the ones in front of customers. The Stack Core app: Rails, Packwerk, React, TypeScript, Sidekiq Mobile: iOS (Swift), Android (Kotlin) Data, search & events: MySQL, Snowflake, dbt, Airflow, Weaviate, WarpStream, Hex, Sigma Machine learning: deep learning, matrix factorization, retrieval & ranking, AWS SageMaker, MLflow AI & dev tooling: Claude Code, Devin, Linear, CodeRabbit, Warden, LangChain, Bedrock AgentCore, Maxim Infra & ops: AWS, Kubernetes, Terraform, GitHub Actions, Datadog, incident.io, LaunchDarkly Key integrations: Shopify (payments), Iterable (CRM) Why Babylist An engineer, expecting her first baby, couldn't find the registry she wanted. So she built it. That's how Babylist started, and it's still how we work: engineers solving problems for families. Becoming a parent is one of the biggest moments in a person's life. Millions reach it for the first time every year, making thousands of decisions and figuring it out as they go. That's who we build for, and we're a long way from done. Ten million people give gifts through Babylist every year. We did more than $750M in revenue in 2025, up 45 percent over the year before, and we've been profitable for eight years while staying independent. So you can take on a hard, multi-year problem without watching over your shoulder for the next round or the next correction. And the team is small, around 65 engineers, so what you ship stays visible and your scope stays wide. How We Work Remote-first across the US and Canada, and we have been for years. That's not changing. We trust you to own your time and your outcomes, and we get everyone in a room together twice a year. Teams are small, pods of three to five engineers, so nothing you ship disappears into a committee. You'll work shoulder to shoulder with product, design and data, and with the partners across the business who rely on what you ship. You'll also stay close to customers yourself: sitting in on user interviews, watching session recordings, riding along with support. Here that's part of the engineering job, on a regular basis. How We Hire Three rounds, usually two to three weeks, start to finish. Recruiter conversation (30 minutes). Trade context: what you want next, what we're building and straight answers on comp, team and remote. Technical screen (1 hour). One round, no AI, language-agnostic. Reach for Google when you normally would. We just want to see how you reason from first principles. Final round (4 hours). Four one-hour interviews: system design, AI-assisted coding with the tools you'd actually use here, product sense and culture and values. You'll hear back either way within 24 to 48 hours. If your timeline is tight, tell us and we'll move faster. Benefits Company-paid medical and fully covered dental and vision A 401(k) match Generous paid parental leave for birthing and non-birthing parents, plus a gradual return-to-work program Winter Wonder Week, a paid company-wide week off at the end of the year A remote-work stipend Mental-health and wellness support A Few Things To Know We record and transcribe interviews to evaluate candidates, in line with applicable privacy laws. We expect you to use AI in your work and we welcome it in the process, but what you submit and say should reflect your own thinking. If you have a family member or close relationship with a Babylist employee, let your recruiter know. Official outreach only ever comes from an @babylist.com address.

Location: San Francisco, California Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE As a enterprise technical support engineer, you will work closely with our enterprise customers and engineers to resolve their most complex issues. You will also help build out systems and processes to manage tasks to completion. You will problem solve with our technical teams and work to resolve as much as you can while scaling our systems and support processes. This role will be based in San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE - Work closely with our largest customers providing white-glove support to solve the most challenging support interactions - Build and maintain strong relationships with enterprise customers, ensuring high levels of engagement and satisfaction - Lead the troubleshooting and resolution of advanced technical issues across Notion’s platform and embedded partner applications, with a focus on unlocking AI usage for customers - Act as a bridge between your customers and Notion engineering teams by reproducing issues, driving resolution through detailed bug reports, and closing the loop proactively with your customers - Work cross-functionally across engineering and product to build processes and manage issues - Perform advanced troubleshooting of products and embedded partner applications - Reproduce customer issues, perform initial codebase triage, and file bugs with Engineering - Manage key performance metrics defined within the team - Respond to high-priority customer issues - Create, refine, and scale support processes, working to improve overall support efficiency and effectiveness in handling complex, high-priority cases - Collaborate on the creation and maintenance of both internal knowledge and customer-facing documentation, enhancing self-service support options for customers - Participate in an on-call rotation to assist customers outside of normal working hours (once in a few months) SKILLS YOU'LL NEED TO BRING - 10+ years of experience in technical support, technical account management, or similar role - You have experience owning and scaling support processes end-to-end to drive customer and company outcomes. This includes but is not limited to creating internal documentation, proposing and owning process changes, and advocating for specific customer outcomes - You have a strong understanding of and experience with REST APIs - You have experience advising customers on AI tool adoption - You have knowledge of Single Sign-On including OAuth, SAML, and SCIM - You have knowledge and experience troubleshooting desktop applications on Microsoft Windows and macOS - You have experience advising both technical and non-technical stakeholders, and communicating complex issues with clarity - You have strong analytical, debugging, and problem-solving skills - You are able to analyze server and client application logs and identify the root cause of errors - You have strong written and verbal communication skills and can work with both technical and non-technical audiences - You are able to balance user expectations while understanding policies and compliance boundaries - You are able to work under pressure and remain focused, confident and professional - You are able to collaborate effectively with peers and across teams that are located in multiple offices - You have experience mentoring more junior team members to deepen their technical expertise and drive outcomes for the business and customers - You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results NICE TO HAVES - Knowledge of Linux, APIs, NoSQL, MySQL, and similar open-source technologies - Experience with scripting languages such as Python, Java, JavaScript, or TypeScript - Deep existing knowledge of Notion - Experience operating in an organization that does Knowledge-Centered Service (KCS) Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $160,000 - $185,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21#LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.