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Location: Brazil, Colombia Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client Our customer is an American memorabilia manufacturer primarily known for producing yearbooks and class rings for high schools and colleges. The company has also expanded its portfolio to include photobook products for Disney’s PhotoPass photography service at theme parks and resorts. Headquartered near Minneapolis, with operational offices in Owatonna, Minnesota, the company has facilities throughout the United States. What You’ll Do Design, develop, maintain, and review backend applications and services using Java and Spring Boot. Build and maintain RESTful APIs and scalable backend solutions. Develop and support applications based on microservices architecture. Collaborate with cross-functional teams to analyze requirements, design technical solutions, and deliver new features. Participate actively in technical discussions, presentations, architecture decisions, and backend development initiatives. Work with Kafka for event-driven and distributed application architectures. Work with PostgreSQL, including designing and optimizing complex SQL queries. Implement and maintain data persistence using JPA. Troubleshoot application issues, identify root causes, and implement effective solutions. Analyze and improve application performance, scalability, and reliability. Contribute to code reviews and provide constructive feedback to maintain high engineering standards. Follow SDLC and CI/CD processes and contribute to continuous improvement of development and deployment practices. Work collaboratively within an Agile team, contributing to a fast-paced environment where ideas, feedback, and continuous learning are encouraged. What You Bring Professional experience with Java, with strong hands-on expertise in Spring Web, Spring Boot, REST APIs, application security, and microservices architecture. Solid understanding of software design patterns, troubleshooting, and problem-solving is required. Strong experience working with Kafka, Elasticsearch or SOLR, AWS, JPA, and PostgreSQL, including the ability to write and optimize complex SQL queries. Proficiency with modern development and engineering tools, including IntelliJ IDEA, Git (GitHub/GitLab), JIRA, Docker, and Maven, along with an in-depth understanding of SDLC and CI/CD processes. Availability to work until 3:00 PM CST. Nice to have Experience working in e-commerce environments. Experience with Broadleaf Commerce is highly preferred. Experience working with large-scale, distributed backend systems. Familiarity with event-driven architectures and cloud-native application development. English level Upper-Intermediate English proficiency Work Type: Remote Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more Reasonable accommodations are available to enable individuals with disabilities to perform essential functions Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Зона ответственности: — Выполнение роли бэкенд-разработчика в команде web-разработки, отвечающей за развитие e-commerce платформы B2B. — Разработка бэкенда B2B-личного кабинета на PHP Laravel. — Реализация продуктовых задач, работа с техническим долгом и исправление ошибок. — Проектирование серверной части, структуры данных и связей между ними. — Разработка и поддержка интеграций с внутренними и внешними системами. — Участие в развитии инфраструктуры и переходе на Kubernetes. Необходимые компетенции: — Коммерческий опыт бэкенд-разработки на PHP 8.0+ и Laravel от 3-х лет, уровень middle+. — Опыт работы с MySQL/PostgreSQL, RabbitMQ/Kafka, Elasticsearch и Redis. — Уверенное владение Git и умение эффективно использовать AI-инструменты в разработке. — Опыт разработки e-commerce решений или систем со сложной бизнес-логикой будет преимуществом. — Самостоятельность, инициативность и готовность глубоко погружаться в технические детали и проектирование решений. Условия: — Оформление в аккредитованную ИТ-компанию (декретная ставка). — Фокус на прорывные проекты в винном ритейле с точки зрения технологий, поощрение инициатив, возможности внутреннего и внешнего обучения, в том числе участие в конференциях и таунхоллах. — График работы: 5/2, гибридный или удалённый формат. — Конкурентный уровень заработной платы (обсуждается с успешным кандидатом). — Программа ДМС (большой выбор клиник, стоматологическая помощь, госпитализация, полис для выезда за рубеж, скидка на страховку для родственников). — Доплата до полного оклада на период отпусков. — Фитнес в офисе (йога, пилатес, кикбоксинг и прочее), корпоративные футбольная и волейбольная команды. — Корпоративные скидки на продукцию компании, многочисленные партнёрские программы. — Развитая корпоративная культура: быстрый оффер, гибкость в принятии решений, комфортный современный офис, подарки на день рождения и новый год, винные дегустации.

Location: Cluj-Napoca, Romania Workplace: hybrid About Adapt   Adapt, a Welo Global brand, is an international digital performance marketing agency focused on driving the success of digital content across platforms and markets. We offer our customers a unique combination of global services designed to support their growth from strategy all the way through to execution, production, and performance measurement. With a collaborative and inclusive environment, you will join a unique culture which celebrates difference and embraces diversity. You will play a key role in developing strong relationships and shared ethos, whilst at the same time benefiting from a wide range of career opportunities, training, and flexibility for work-life balance.     Our culture is built on curiosity, and we are looking for team members who have a passion for learning about the developments in the industry, their clients, and their peers. In return, we offer the opportunity to develop your ability and exposure to a wide range of clients from growth-minded startups all the way up to global enterprise clients. Our client base is predominantly focused on B2B businesses, though we do also support customers in the e-commerce and retail space. Regardless of vertical, Adapt offers dynamic and diverse challenges that foster creativity, innovation and application of knowledge to create client solutions. Overview At Welo, an SEO Account Specialist leads strategic SEO initiatives across a diverse portfolio of global clients. You’ll leverage technical expertise and a data-driven mindset to develop, execute, and optimise comprehensive SEO strategies that drive measurable business outcomes. Job Description Develop and contribute to comprehensive SEO strategies, including technical audits, content optimisation, and off-site initiatives. Oversee SEO performance tracking and deliver actionable insights through advanced reporting. Collaborate cross-functionally with content, development, and localisation teams to implement SEO best practices. Help identify opportunities to further improve efficiency or quality of work delivered. Own the day-to-day delivery of SEO work against customer objectives. Lead comprehensive SEO audits, identifying and addressing technical issues. Manage and optimise on-page and off-page SEO campaigns. Develop and execute advanced keyword strategies for content optimisation. Oversee and refine link-building strategies to enhance domain authority. Analyse and report on SEO performance metrics, providing actionable insights. Stay updated with the latest SEO trends and algorithm changes. Required experience and background Ideally 2+ years experience in SEO. Any prior exposure to other digital marketing channels is a plus. Ability to work collaboratively with cross-functional teams. Up-to-date knowledge of SEO trends and algorithm changes. Advocate and demonstrable impact on insights and delivery. Ideal Skillset Ability to conduct comprehensive SEO audits and competitive analysis. Experience in leading SEO projects and initiatives. Strong data analysis skills to derive actionable insights and optimise strategies. Experience in developing and executing advanced keyword strategies.

Нужен сильный sales-профиль в Москве: человек, который хорошо знает рынок, умеет выходить на крупных корпоративных клиентов, вести длинные B2B-сделки и договариваться на уровне ЛПР. — опыт продаж enterprise-екому;

Требования: — Высшее образование и стаж по аналогичному направлению не менее 5 лет, в том числе в должности Старшего бизнес-аналитика не менее 2 лет — Знания одной или нескольких предметных областей: финансы и бухгалтерия, логистика и транспорт, контроллинг, управление персоналом, ИТ-процессы — Опыт разработки нормативной документации и анализа бизнес-процессов — Общие знания архитектурных стандартов (организация системы, взаимоотношения элементов системы друг с другом и со средой) — Общие знания стандартов в области информационной безопасности — Опыт работы в одной из сфер бизнеса не менее 2 лет: крупные торговые предприятия и сети, разработчики и компании-интеграторы ПО, консалтинговые компании, крупные финансовые организации, телекоммуникационные фирмы — Опыт работы по специальности старшего системного или бизнес-аналитика не менее 2 лет — Опыт разработки требований к BI-отчетности — Опыт разработки и моделирования бизнес-процессов не менее 2 лет — Наличие опыта непосредственного взаимодействия с заказчиками и описания бизнес-процессов — Опыт реализации крупных ИТ-проектов, связанных с автоматизацией отчетности — Базовое владение SQL — Общее понимание состава баз данных — Опыт оптимизации бизнес-процессов по направлениям — Опыт разработки нормативной документации (положения, регламенты, процедуры, правила и т.д.) Преимущества: — Опыт работы в розничной торговле / e-commerce — Знание передовых мировых практик в розничной торговле и трендов автоматизации бизнес-процессов Задачи: — Оценка влияния изменений при автоматизации отчетности, своевременное вовлечение соответствующих экспертов в процесс согласования изменений — Подготовка материалов и проведение презентаций по предложениям оптимизации отчетности для владельцев бизнес-процессов — Подготовка предложений по совершенствованию методики обследования бизнес-процессов — Обеспечение процесса разработки, согласования и оценки бизнес-функциональных требований (БФТ), включая сбор и анализ требований по автоматизации отчетности либо изменению существующих решений автоматизации со стороны бизнес-заказчиков — Формализация и документирование БФТ с бизнес-заказчиками — Подготовка моделей, отражающих целевое состояние автоматизации в соответствии с БФТ — Подготовка предложений по оптимизации процессов в исходных системах — Оценка степени влияния планируемых изменений в отчетности на смежные подразделения и процессы — Контроль вовлечения соответствующих экспертов в процесс согласования — Обеспечение согласования БФТ с заказчиками и экспертами предметных областей — Разработка прототипов, моделей и алгоритмов проектируемых решений — Контроль процесса оценки трудозатрат и сроков реализации бизнес-требований консультантами и/или экспертами функциональных областей — Первичное тестирование разработок на предмет соответствия согласованным БФТ — Контроль устранения ошибок при разработке ПО

Кого мы ищем Арт-директора / бренд-дизайнера с опытом в e-commerce. Нам важен человек, который глубоко понимает визуальные коммуникации на маркетплейсах, чувствует стиль и умеет работать с брендом на уровне концепции.

• Увеличение пользовательской базы. • Формирование партнерских программ.

учное тестирование: проверка критических инцидентов, проведение регрессионного и смоук-тестирования карточного модуля; Автоматизация: написание «с нуля» и поддержка существующих автотестов на Java;

Location: Nicosia, Cyprus About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. What you’ll be doing As a member of the Merchant Operations team, you will play a key role in providing ongoing support to ensure a smooth and high-quality experience to our merchant partners. This includes establishing effective communication channels, maintaining service standards, assisting partner growth through data-driven insights, and collaborating with internal teams to resolve urgent needs and share best practices. Day-to-day in this role you’ll: Menu & Assortment Management – Leading updates and improvements to restaurant menus and retail assortments on the platform; Quality & Satisfaction Checks – Ensuring our portfolio of stores reach the highest Wolt service standards by conducting regular quality and satisfaction assessments; Training & Support – Training our partner venues on how to use Wolt’s Portal and equipment to operate effectively and independently; Sales & Operational Support – Assisting the Account Management and Merchant teams with partner-related administrative tasks, coordination, and performance-boosting initiatives; Equipment & Tech Management – Resolving technical issues related to merchant operations; Process Improvement – Identifying bottlenecks, suggesting improvements, and taking ownership of projects aimed at enhancing partner satisfaction and operational efficiency; Collaboration – Working closely with internal teams to ensure a seamless and high-quality experience for both new and existing partners, while staying agile as the company continues to grow. Our humble expectations Detail-Oriented & Organized – You enjoy structure and keeping things running smoothly; Customer-Focused – Previous experience in customer service, administration, or sales support is a plus; Tech-Savvy – Comfortable working with digital tools and managing data; Great Communicator – You’ll be in regular contact with merchants and internal teams; Fluent in Greek & English – Both languages are essential; Bonus Points – Experience in the restaurant, retail, or e-commerce industry is a plus! What we offer ✨ A Fun & Dynamic Work Environment – Work with a supportive, international team. 📈 Career Growth – Opportunities to learn and develop within Wolt. 🍔 Wolt Perks – Discounts on your Wolt orders for restaurant and retail shops. 🏓Team Activities - Monthly team-building events to strengthen collaboration. 💻Work equipment - We set you up to success with our cutting-edge, work equipment. Why you’ll love it 🚀Global and growing fast: Be part of a fast-moving scaleup 🤩Ride of a lifetime: Accelerate your career and build your sales skills 💪Instant impact: Take ownership and make a difference 💙Big hearts and small egos: Surround yourself with smart, friendly people Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today and don`t forget to attach your CV! Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Singapore Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We're building a dedicated Strategic Accounts team to own ElevenLabs' most important customer relationships across Singapore, and we're looking for a high-impact Strategic Account Executive to be among the first hires. This is a named-account role with a focused portfolio. You'll drive new business and expansion inside complex enterprise organizations across Singapore — building multi-threaded executive relationships and positioning yourself as a trusted advisor to senior stakeholders navigating real transformation across customer experience, product, and operations. These aren't transactional engagements. You'll architect custom solutions that combine our technology and services, collaborate cross-functionally to deliver measurable outcomes, and bring field intelligence directly into our product roadmap. The region is early-stage for ElevenLabs — you're not just executing a playbook, you're writing it. IN THIS ROLE, YOU WILL - Own and grow a focused portfolio of strategic accounts for Singapore, driving both net-new business and expansion - Develop and execute multi-year account strategies across business units, geographies, and use cases — spanning enterprise segments such as FSI, Telco, technology, e-commerce, and government-linked corporations - Identify, scope, and close large, complex deals (multi-product, multi-region, custom solutions), including in-country data residency requirements and private deployment configurations - Build deep, multi-threaded relationships across executive, product, engineering, and business stakeholders — navigating both HQ and regional decision-making structures - Act as a strategic advisor, educating on emerging AI voice trends and shaping customers' long-term AI roadmap in markets with rapidly evolving regulatory and procurement landscapes - Partner cross-functionally with Solutions Engineering, Customer Success, and FDE (Forward Deployed Engineering) to deliver and expand — coordinating closely with the Singapore-based team - Translate patterns from bespoke deals into repeatable frameworks, offerings, and product insights relevant to the APAC market - Feed learnings from the field — including localisation needs, compliance requirements, and competitive dynamics — into the product roadmap and broader strategic sales playbook - Drive creative outbound and high-touch engagement strategies: executive briefings, onsites, regional events, and relationship-based approaches suited to North Asia and Singapore enterprise culture REQUIREMENTS - 6–10+ years of quota-carrying experience with a focus on strategic or enterprise accounts in Singapore - Proven track record of closing and expanding seven-figure+ deals within named accounts - Experience leading complex, multi-threaded sales cycles across large regional organizations with layered approval processes - Strong ability to drive land-and-expand motions and long-term account growth, including navigating renewal and expansion cycles in relationship-driven markets - Experience scoping consultative, custom deals that go beyond standard SKUs — including private deployment, on-premise, or VPC-based architectures for regulated customers - Technical fluency — able to engage product and engineering leaders on APIs, integrations, architecture, and data security requirements - Executive presence with the ability to influence C-suite stakeholders and shape long-term AI strategy - Track record of translating customer needs into product feedback and roadmap influence, especially in markets with distinct localisation requirements - Creative, self-driven approach to outbound and pipeline generation — comfortable operating in a high-growth, ambiguous environment and building playbooks from scratch - Willingness to travel regularly for customer engagements across the region (onsites, QBRs, executive meetings) - Strong bias toward action, ownership, and leveraging AI in day-to-day workflows - Fluency in English additional regional language proficiency is a strong plus - Experience selling into Southeast Asian markets is strongly preferred Location Candidate must be located within Singapore. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Islamabad Capital Territory, Pakistan Customer Success Representative Customer Success · [Full-time] · In-Person (Islamabad, PK) · Hours 6pm - 2am PKT About Nysonian Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world. Our Fast-Growing Portfolio Includes: NOBL Travel — redefining modern travel with design, durability, and performance FLO Pilates — bringing Pilates into homes and wardrobes globally With $350M+ in revenue, 400+ teammates across 8 countries, and 1M+ customers worldwide, we are shaping the brands that will define the next decade. Core Values: Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership The Opportunity As a Customer Success Representative, you will play a critical role in delivering an exceptional customer experience across every interaction. You will own customer interactions from initial inquiry through resolution, ensuring customers feel heard, supported, and valued. Your focus will be on building trust, resolving concerns, preventing avoidable churn, and strengthening long-term customer relationships. This role goes beyond traditional customer support. You will proactively understand customer needs, identify opportunities to improve their experience, and use customer insights and operational data to help increase satisfaction and customer retention. You will work closely with cross-functional teams to resolve complex issues, identify recurring customer pain points, and contribute to improvements that create a stronger overall customer experience. Work Schedule & Shift Flexibility Our customer operations run 24/7 to support customers across different markets and time zones. Team members work 8-hour shifts, rather than working 24/7 themselves. Because our operations require continuous coverage, employees should be comfortable working different shifts, including morning, evening, night, weekend, and holiday shifts when required. Shift assignments may change based on business needs, team coverage, and operational requirements. Candidates must therefore be flexible and willing to move between shifts when required. This role is onsite in Islamabad and requires reliable attendance according to the assigned shift schedule. What You'll Own Manage customer interactions across phone, email, and live chat, delivering timely, personalized, and consistent support across all channels. Build strong customer relationships by demonstrating empathy, ownership, and a customer-first approach throughout every interaction. Proactively identify customer concerns, churn risks, and friction points, taking appropriate action to strengthen retention and lifetime value. Own customer issues end-to-end, investigating complex cases, resolving concerns effectively, and escalating high-priority matters when required. Maintain accurate CRM records of customer interactions, resolutions, feedback, and relevant insights to ensure clear cross-functional visibility. Identify recurring customer issues, trends, and feedback, translating insights into actionable opportunities to improve the customer journey. Partner with Customer Success, Operations, Marketing, Product, and other teams to resolve complex customer needs and address root causes. Contribute to continuous improvement initiatives that reduce customer friction, strengthen service quality, and drive customer satisfaction and retention. Skills & Qualifications 4+ years of experience in Customer Support, Customer Success, Customer Experience, or a related function, preferably within US/UK retail or e-commerce. Proven experience driving customer retention, loyalty, relationship management, and overall customer satisfaction. Exceptional written and verbal English communication skills, with the ability to handle complex, sensitive, and high-impact customer interactions with professionalism and empathy. Strong problem-solving and analytical skills, with the ability to investigate root causes, exercise sound judgment, and drive effective resolutions. Hands-on experience with CRM and customer support platforms, with Gorgias preferred; familiarity with Shopify and e-commerce ecosystems is a strong advantage. Proven ability to operate effectively in a fast-paced, high-growth, 24/7 environment, managing multiple priorities while maintaining service quality and accountability. Highly adaptable and customer-focused, with strong ownership, follow-through, and the ability to work across assigned shifts while delivering against CSAT, response quality, resolution, and retention KPIs. Why You'll Love Working at Nysonian Culture We're founder-led and operate with speed, direct communication, and clear accountability We invest in tools and management practices that help colleagues do their best work Our products are used by customers globally AI is intentionally embedded in how we work, create, and scale Senior leaders are expected to create structure, make decisions, and stay close to execution Growth & Development Competitive pay and meaningful opportunities for performance-based advancement Ownership of strategy, systems, execution, and team buildout within your function Opportunity to build and scale a meaningful part of the business across two consumer brands Scope and compensation growth tied to performance, role expansion, and measurable business impact We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.

Location: Tokyo; Kuala Lumpur Workplace: remote ABOUT YOU As a Solutions Engineer, you are the technical point of contact for our strategic enterprise partners. You'll be the person a partner trusts to answer a hard API question on a live call, the person who diagnoses why a payment token request is returning an empty-cart error, and the person who makes sure a major launch is technically ready before the traffic hits.   This is a hands-on, partner-facing engineering role. You'll spend your time troubleshooting real integration problems, reproducing and routing defects, and protecting our development teams from being pulled off their roadmaps for questions you can answer or resolve yourself. You'll work closely with Customer Success, Tech Leads, Directors of Engineering, Product Owners, and QA — and you'll be the connective tissue that keeps all of them in sync on behalf of the partner. ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. What You'll Do Customer-facing technical support Serve as the technical liaison for strategic enterprise partners during the post-sales relationship. Join partner calls to answer technical questions in real time and resolve concerns on the spot. Respond to technical inquiries quickly (target: within 30 minutes during coverage hours) so partners are never left waiting. Shield engineering teams from non-technical and routine technical interruptions, escalating to Tech Leads and Directors of Engineering only when a question genuinely requires deep platform expertise. Ticket and bug management Create, own, and drive Xsolla Service Desk tickets to resolution — acting as both reporter and assignee on the issues you handle. Triage incoming issues: handle technical questions directly, route non-technical ones to Customer Success, and assign complex defects to the right engineering owner. Troubleshoot and fix minor bugs yourself when feasible, following proper code review and deployment processes. For complex bugs and new feature requests, capture clean requirements and escalate to the Tech Lead with the context engineering needs to act. For live production-impacting issues, drive to root cause and confirmed fix — convening the on-call team in a live session when necessary. Launch readiness Create and manage Partner Launch Event tickets for partner sales and launches. Validate technical launch requirements with the partner and assign preparation subtasks to the relevant engineering teams. Support Product Owners and Directors of Engineering in building a plan to staff and monitor live launch events. Continuously improve the Partner Launch Event process alongside Customer Success and engineering stakeholders. Process and platform stewardship Follow engineering and deployment processes carefully to avoid introducing regressions. Maintain the access you need to do the job: code repositories, logs, internal troubleshooting and testing tools, and dev environments. Communicate regularly with Tech Leads and Directors of Engineering on request resolution and bug-fix timelines. Bring structure to how defects and feature requests are reported, reducing back-and-forth and giving partners and engineers a clearer shared picture. What Your Day Actually Looks Like To make the scope concrete, here are the kinds of problems you'd be handling: A partner reports an "empty cart" error when calling the create-payment-token endpoint — you read the API docs, check their catalog and SKU configuration, identify the validation failure, and walk them through the fix. A partner's engineer raises a sharp question about whether 64-bit integer IDs in JSON webhooks could lose precision at scale — you give a technically credible answer and propose a forward-looking path. A webhook stops firing on a partner's store — you audit the webhook settings, confirm what's configurable via Admin API versus what needs an internal change, and coordinate the escalation. A major partner is launching a seasonal event — you create the launch event ticket, validate readiness, line up the engineering subtasks, and stay close during the event. You spot a recurring pattern of partner requests that creates operational risk, and you write it up clearly for leadership so the organization can get ahead of it. What We're Looking For Required Strong working knowledge of REST APIs, JSON, and webhooks — you can read documentation, construct and interpret requests/responses, and reason about payload structure and edge cases. Hands-on debugging and troubleshooting ability: reproducing issues, reading logs, and isolating root cause versus symptom. The judgment to know when to fix something yourself and when to escalate — and the discipline to route issues to the right owner with clean context. Excellent partner-facing communication: you can explain technical concepts clearly to both technical and non-technical audiences, and you stay calm and credible during production incidents. Comfort working in a ticketing/issue-tracking workflow (e.g., Jira) and following defined engineering and deployment processes. Ownership mentality — you drive problems to resolution rather than logging them and handing off. Experience in video game commerce, payments, e-commerce, or fintech platforms. Preferred / Nice to Have Familiarity with storefront, catalog/SKU, and monetization systems, or prior experience integrating with a platform like Xsolla. A coding background sufficient to make small fixes and understand engineering trade-offs. Experience supporting enterprise or strategic accounts in a post-sales technical capacity (Solutions Engineering, Technical Account Management, Integration Engineering, or Developer Support). Experience operating in an on-call or incident-response rotation. What Success Looks Like Partners view you as their trusted technical point of contact and resolve issues with you rather than escalating around you. Technical questions are answered fast, and engineering teams stay focused because routine and intermediate issues stop with you. Defects and feature requests reach engineering well-scoped, reducing back-and-forth and rework. Launches are technically validated ahead of time and supported through go-live. Production incidents reach confirmed root cause and fix, with clear ownership. The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com For more vacancies: Careers | Xsolla

Location: Zurich, Switzerland Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. Driving Revenue Growth and Strategic Client Expansion As a Senior Client Partner, you will play a key role in driving commercial growth and expanding Aleph's footprint in Switzerland, directly contributing to revenue generation, portfolio expansion, and long-term strategic client partnerships. This is a revenue-driven, commercially focused role. You will own a book of business, identify new growth opportunities, and position Aleph as a strategic partner within the Swiss digital advertising ecosystem. What You Will Do Revenue Growth and Portfolio Expansion Sell Microsoft Advertising solutions to both new and existing advertisers. Proactively generate new leads, build a robust sales pipeline, and maintain accurate CRM records of all sales activities. Consistently achieve sales targets while delivering a high-quality customer sales experience. Accurately forecast weekly, monthly, and annual revenue performance. Strategic Client Leadership Build and maintain a strong network of contacts across key verticals through industry events, outreach, and market engagement. Engage regularly with new and existing clients to understand campaign objectives, KPIs, and future marketing plans. Recommend tailored solutions from the product portfolio to help clients achieve their business and marketing goals. Lead onboarding processes for new clients, including guiding them through legal and compliance requirements. Market and Cross-Functional Impact Stay up to date with market trends and competitor activity to identify new business opportunities. Introduce Aleph to new prospects and expand presence across target industries. Collaborate closely with Client Solutions Managers (Account Managers) to ensure smooth campaign launches and execution. Provide timely, actionable feedback to clients to optimize performance and strengthen relationships. What We Are Looking For 3+ years of digital advertising experience, in business development, account management, key account management, or ad sales. Strong understanding of the Swiss advertising ecosystem, with an established network across key industry players and stakeholders, particularly within media agencies, as well as advertisers and publishers. Strong commercial skills, with direct responsibility for revenue. Direct experience in paid search advertising (SEM), performance advertising, and e-commerce. The ability to work independently and set your own workflows to achieve sales targets, including in a fully remote setup. Right to work in Switzerland (Swiss or EU/EFTA citizenship, or a valid Swiss work permit). Fluency in French and English. French is a plus. How Success Looks As a Senior Client Partner at Aleph, success means driving real business results for clients while making a measurable impact on the team and the company. You will know you are thriving when: Clients trust you as a strategic partner, seeing tangible growth and measurable improvements in their campaigns and overall performance. You consistently hit or exceed your individual revenue and performance targets while contributing to the collective goals of the team. You identify opportunities for expansion, optimizing strategies and processes to deliver smarter, more efficient campaigns. You actively bring in new clients and business opportunities, closing deals that fuel both client growth and Aleph's market expansion. You actively collaborate, share knowledge, and bring innovative ideas that improve outcomes for clients and the team alike. What You Get at Aleph Impact: You will own a book of business and shape how Swiss advertisers use Microsoft Advertising, with results you can measure in revenue and client growth. Growth: Move across teams, take on new responsibilities, and expand your expertise within a network that represents 55+ leading digital platforms. Team culture: Join a collaborative, innovative team that encourages initiative, creativity, and ownership, and that welcomes people from every background. Market context: Switzerland is a premium advertising market, worth CHF 4.1 billion in net advertising revenue in 2025, with online advertising as its largest segment. Flexibility and wellbeing: Work fully remotely from Switzerland, with global exposure and a benefits package designed to support your personal development and quality of life. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Vienna, Austria Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are proud to be an exclusive advertising partner of Reddit in Austria and Belgium, bringing the platform’s unique power of communities and conversations to local brands. As Reddit's local arm, we’re looking for trailblazers who are curious, resilient, and excited to build a market from the ground up. This isn’t a plug-and-play role, it’s a chance to shape how Reddit is introduced, sold, and scaled in your market. You'll work directly with agencies and advertisers, all while navigating a fast-changing environment full of opportunity. What You’ll Do Develop Strategic Partnerships: Go beyond day-to-day management to build and nurture long-term client relationships. Act as a trusted consultant, embedding yourself in their business. Deliver Data-Driven Insights: Lead client education, conduct regular business reviews (QBRs), and present performance analysis that tells a story and provides clear, actionable recommendations. Orchestrate Flawless Execution: Oversee the entire campaign lifecycle, from strategic planning and onboarding to execution and reporting. Proactively troubleshoot issues to ensure flawless delivery and exceptional performance. Identify and Drive Growth: Proactively analyze campaign data, market trends, and client performance to identify and pursue opportunities for upselling, cross-selling, and contract renewals. Be the Voice of the Client: Work seamlessly with internal Sales, Analytics, and Creative teams, as well as with our platform partners, to ensure client feedback informs our strategies and product offerings. Main Responsibilities Work together with Client Partner during pitching to and onboarding of digital performance agencies and direct advertisers to Reddit Ads. Support clients during campaign set up and optimization, campaign performance analysis and budget planning. Closely collaborate with Reddit team for client pitches and technical and ads policy issue resolutions. Ensure proper contractual setup, invoicing and Reddit Ads account setup for each client. Pitch Reddit’s advertising solutions and community-driven value to local agencies and brands. Manage relationships with clients, helping them understand how to best benefit from Reddit advertising. Be the voice of the market and share product feedback with Reddit and Aleph. Collaborate with cross-functional colleagues to ensure clients succeed. Qualifications Minimum Qualifications: Bachelor's degree or equivalent practical experience. Experience working at digital performance agencies is a plus. Fluency in English and German. French or Dutch is a plus. A strong analytical mindset with a passion for solving problems with data. A genuine curiosity for the Austria and Belgium digital advertising industry and an appetite for learning. A proactive, "doer" attitude with the ability to manage multiple tasks in a fast-paced environment. Preferred Qualifications: 2+ years of experience in account management, performance marketing, or a client-facing role in the digital advertising industry. Hands-on experience managing and setting up performance and awareness campaigns on the digital advertising platforms . Performance-driven campaigns on major digital advertising platforms (e.g., Meta, Google, TikTok, etc.) is a plus. Experience presenting to and negotiating with senior-level stakeholders. Experience with Mobile Measurement Partners (MMPs), CRM platforms, and/or e-commerce analytics. A proven track record of meeting and exceeding revenue or retention targets. An entrepreneurial spirit and a passion for building things in a fast-paced, dynamic environment. What Will Make Us Really Love You You’re entrepreneurial and excited by building something from zero. You stay calm under pressure and thrive in changing environments. You’re curious , ask great questions, and love learning. You’re patient but persistent , great things take time, and you're in it for the long run. You’re a team player who knows how to collaborate across cultures, markets, and functions. This is more than a sales role. It’s a rare opportunity to be part of Reddit’s global expansion, backed by Aleph’s infrastructure and expertise in 115+ markets. You’ll help define how Reddit is seen, used, and loved by advertisers in Austria and Belgium and you’ll do it alongside a passionate, collaborative team that’s as ambitious as you are.   In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 39,040. In addition to base salary, this role includes a performance-based variable component, paid quarterly. The final offer will reflect your experience, skills, and the scope of the role. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

• разбирать технические проблемы с доступностью отелей и номеров. • анализировать алерты, логи и метрики, искать причины сбоев и проверять гипотезы.

▫️Готовить и вычитывать договоры (B2B-соглашения, контракты с провайдерами KYC/AML, сервисами и партнерами). ▫️Помогать в юридическом сопровождении продуктов компании (Crypto Cards, B2B-платежи, Telegram Mini Apps).

Location: Нижний Новгород Мы – команда экспертов, объединенных общей страстью к искусственному интеллекту и рекомендательным системам (RecSys). Нашей главной задачей является создание современной, масштабируемой рекомендательной платформы, способной предвосхищать ожидания пользователей и предлагать персонализированные рекомендации на каждом этапе их взаимодействия в Сбер. Наши решения охватывают широкий спектр отраслей: от финансов и e-commerce до индустрии развлечений и здравоохранения. Если вам близка идея участия в развитии рекомендательной системы, которая помогает миллионам пользователей, присоединяйтесь к нам! Обязанности * поиск подходящих ML решений для решения бизнес-задач, проведение оффлайн и онлайн (А/Б) экспериментов * разработка и улучшение ML-пайплайнов для задач RecSys: подготовка данных, обучение моделей, валидация и внедрение * анализ и работа с большими объёмами данных на PySpark * исследование и применение актуальных методик в области Data Science, Machine Learning и RecSys * взаимодействие с командой разработки и аналитики, генерация гипотез, участие в обсуждении решений и донесение результатов своей работы до команды. Требования * опыт работы в области Data Science от 1 до 3 лет * интерес к рекомендательным системам, желание развиваться и постепенно брать на себя больше ответственности * практические навыки решения ML-задач: от подготовки данных и выбора алгоритмов до настройки гиперпараметров и оценки качества моделей * хорошая база в алгоритмах машинного обучения и интеллектуальном анализе данных; опыт применения классических ML- и/или DL-подходов будет преимуществом * хорошее знание Python и основных DS-фреймворков (PyTorch, PySpark и др.), понимание принципов написания качественного кода * способность самостоятельно разбираться в новых подходах, читать технические материалы на английском и применять их на практике. **Будет плюсом:** * навыки работы с генеративными AI-моделями * опыт создания AI-агентов и использования их в работе будет преимуществом * опыт использования GigaChat, Kandinsky и аналогов в продуктах, навыки создания и использования AI-агентов * инструментальное владение AI для анализа, генерации и автоматизации. Условия * гибридный/офисный формат работы (опционально). Офис расположен по адресу Нижний Новгород, Октябрьская, 35 лит. А * ежегодный пересмотр зарплаты, квартальная и годовая премия * корпоративный спортзал и зоны отдыха * более 400 образовательных программ СберУниверситета для профессионального и карьерного развития * программа адаптации и помощь руководителя на старте * расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа * гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ * подписка Прайм с возможностью совместного использования на трёх близких * вознаграждение за рекомендацию друзей в команду Сбера.

- Реалізація контент-стратегії бренду в LinkedIn, X (Twitter), TikTok, YouTube Shorts, а також підтримка присутності в Facebook, Instagram та Threads. - Планування контент-календаря та координація його виконання.