Вакансии

Location: United States The Opportunity Flosum is looking for a visionary Salesforce Technical Business Analyst who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce. This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem. We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first. About Flosum Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards. Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match. We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build. What You Will Own Product Vision & Strategy Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva. Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors. Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for. Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift. AI & Innovation Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management. Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary. Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents. Customer & Market Insight Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management. Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions. Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations. Execution & Delivery Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it. Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination. Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates. Requirements Who You Are We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career. 7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms. Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem. Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products. Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred. You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable. Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape. Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance. Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day. Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it. What Will Make You Exceptional in This Role You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company. You have worked at the intersection of DevOps and security/compliance in regulated industries. You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics. You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce. You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend. What We Expect in the First 12 Months First 90 Days: Learn and Diagnose Achieve deep fluency in Flosum's five product lines and their technical architecture. Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points. Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win. Deliver your first product roadmap refresh with clear prioritization rationale. Months 3-6: Ship and Win Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability. Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn. Define the next generation of Flosum's AI capabilities and present a detailed execution plan. Months 6-12: Scale and Lead Drive measurable improvement in competitive win rates against Copado and Gearset. Launch at least one net-new product capability that opens a new revenue stream or market segment. Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement. Benefits Why Flosum Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational. Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem. Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate. AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next. Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it. Compensation & Benefits Competitive base salary + performance bonus Equity participation Comprehensive benefits (health, dental, vision, 401k) Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagements If you live in San Ramon, CA this can be a Hybrid position, but we're open to fully remote in other locations.

Location: Ukraine The Opportunity Flosum is looking for a visionary Salesforce Technical Business Analyst who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce. This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem. We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first. About Flosum Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards. Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match. We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build. What You Will Own Product Vision & Strategy Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva. Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors. Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for. Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift. AI & Innovation Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management. Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary. Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents. Customer & Market Insight Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management. Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions. Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations. Execution & Delivery Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it. Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination. Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates. Requirements Who You Are We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career. 7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms. Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem. Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products. Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred. You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable. Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape. Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance. Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day. Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it. What Will Make You Exceptional in This Role You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company. You have worked at the intersection of DevOps and security/compliance in regulated industries. You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics. You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce. You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend. What We Expect in the First 12 Months First 90 Days: Learn and Diagnose Achieve deep fluency in Flosum's five product lines and their technical architecture. Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points. Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win. Deliver your first product roadmap refresh with clear prioritization rationale. Months 3-6: Ship and Win Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability. Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn. Define the next generation of Flosum's AI capabilities and present a detailed execution plan. Months 6-12: Scale and Lead Drive measurable improvement in competitive win rates against Copado and Gearset. Launch at least one net-new product capability that opens a new revenue stream or market segment. Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement. Benefits Why Flosum Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational. Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem. Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate. AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next. Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it. Compensation & Benefits Competitive base salary + performance bonus Equity participation Comprehensive benefits (health, dental, vision, 401k) Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagements If you live in San Ramon, CA this can be a Hybrid position, but we're open to fully remote in other locations.

О нас Мы — IT-компания в сфере FinTech. В этой роли два главных фокуса Первый — держать руку на пульсе компании: знать, чем живут люди, чувствовать, где все хорошо, а где уже появилось напряжение, замечать изменения раньше, чем они превратятся в проблему. Быть рядом с руководителями, помогать разбираться в сложных ситуациях, давать обратную связь, обсуждать развитие сотрудников и команд, задавать сложные вопросы. Второй — находить нужных сотрудников: вести полный цикл подбора, формировать профиль вместе с руководителем, искать и оценивать кандидатов, проводить интервью, работать с кадровыми агентствами, сопровождать кандидата до оффера и выхода, помогать стать частью команды. Важно качество подбора, а не количество отправленных резюме. Также ожидается инициатива в автоматизации HR-функции, поиске точных инструментов и создании решений для устойчивой работы компании. Требования: — Опыт работы HR-специалистом / рекрутером от 1,5 лет, желательно в IT или FinTech — Реальные успешные кейсы в подборе — Умение работать с руководителями и адаптироваться к быстро меняющимся приоритетам бизнеса — Сильные коммуникационные навыки, эмпатия, системное мышление — Внутренний драйв, инициативность, желание улучшать процессы, не проходить мимо проблем, искать решения и разбираться в новых вопросах Условия: — Работа в комфортабельном офисе в шаговой доступности от метро — График работы 5/2 с 10:00 до 19:00, на испытательный срок офис, далее гибрид — Оформление по ТК РФ — Достойный и стабильный уровень заработной платы — Возможности для развития в профессии и интересные задачи — Дружественные коллеги, корпоративные мероприятия, кофе, плюшки, массажное кресло, драйвовая атмосфера

Задачи: — Ведение полного цикла поиска и подбора специалистов 1,2,3 линий Service Desk 1С: составление профиля, поиск, скрининг CV, проведение интервью, координация технических интервью/тестов, пребординг, оффер, онбординг; — Поиск и подбор персонала для бэк-офиса; — Обеспечение своевременного закрытия вакансий в соответствии с планом найма; — Анализ рынка труда и сокращение сроков закрытия позиций; — Ведение и актуализация базы кандидатов, поддержание воронки найма в актуальном состоянии; — Взаимодействие с техническими специалистами для понимания требований к роли и формирования профиля идеального кандидата; — Мониторинг рынка труда, анализ зарплатных ожиданий кандидатов. Требования: — Опыт работы от 2 лет в рекрутменте IT-сферы, обязательно наличие опыта в подборе разработчиков, аналитиков, специалистов по тех. поддержке - направление 1С; — Владение техниками поиска и отбора, умение работать с профессиональными социальными сетями; — Высокий уровень коммуникабельности, умение выстраивать доверительные отношения с кандидатами и заказчиками, навыки ведения переговоров; — Владение методиками оценки личностных компетенций. Условия: — Гибридный формат работы: 90% удаленка + эпизодические приезды в офис; — Оплата: оклад (87000 руб. на руки)+ бонус за закрытие вакансий и адаптацию "новичков"; — Уютный офис с корпоративным кафе; — Оформление по ТК РФ с первого дня работы; — Собеседование: первое - онлайн, итоговое - очно в офисе.

Задачи: — Участие в сборе и структурировании требований совместно с бизнес-аналитиком, менеджером продукта и инженерами. — Общение с пресейлом, техподдержкой, внешними партнерами, разработкой. — Помощь бизнес-аналитику и менеджеру продукта в структурировании продуктовых и пользовательских требований и сценариев. — Изучение продуктов-аналогов и текущих особенностей работы продукта. — Участие в прототипировании и исследовании технологий. — Участие в выработке, проработке и оформлении технической концепции и технического решения по новым функциям. — Участие в управлении требованиями и постановка задач разработке. — Разработка внутренней документации продукта. — Сопровождение разработки и тестирования. — Участие во внутренней приемке релизов. Требования: — Готовность быстро осваивать область системного/сетевого администрирования или опыт и знания в этой области. — Умение моделировать и описывать деятельность, функции, структуры данных, интерфейсы, алгоритмы. — Умение работать с требованиями. — Знакомство с основными концепциями процедурного и объектно-ориентированного программирования. — Умение моделировать и описывать архитектуру и дизайн систем и программных приложений. — Готовность изучать и применять новые инструменты для повседневной работы. — Базовый опыт и знания в области интеграции систем/сервисов. — Базовые навыки проектирования реляционных баз данных и нереляционных структур данных, базовый SQL. — Понимание жизненного цикла ИТ-систем, процессов разработки, сопровождения и развития ПО. — Базовые навыки и готовность изучать и взаимодействовать с технологиями. — Минимальные навыки программирования/написания скриптов (Python, C++, Go приветствуются). — Минимальные навыки работы с системами версионирования исходного кода. — Готовность читать исходный код, работать с логами, конфигурациями и данными в системах. — Навыки работы с командной строкой, базовые навыки работы с Linux. Приветствуется, но не обязательно: — Навыки программирования на любом языке и базовые навыки проектирования ПО. — Базовые навыки администратора сети. — Знакомство с архитектурой Linux. — Знакомство с информационной безопасностью и технологиями защиты данных. — Знакомство с формальной логикой. — Знакомство с классификацией и атрибутами качества требований. — Опыт работы с системами моделирования, Sparx Systems Enterprise Architect, Visual Paradigm или другими. — Отсутствие "аллергии" на высшую математику, включая дискретную математику, структуры данных и алгоритмы, реляционную алгебру. — Знакомство со стандартами, нотациями и практиками моделирования IDEFx, DFD, UML, BPMN, ARIS и др. — Знакомство с подходами к описанию функций в виде Use Case, User Story, пользовательских сценариев. — Знакомство с Agile практиками Story mapping, Event storming, CJM, Service Blueprint, 4 context architecture. — Практики бизнес-анализа, включая Business Canvas, понимание структуры бизнес-плана, умение работать с бизнес-целями, проектированием бизнес-процессов и обоснованием ценности проектов и функций. — Знакомство с ГОСТ серии 34 и 19 и современными стандартами системной инженерии и управления требованиями. — Опыт фасилитации групповых рабочих сессий. — Знакомство с Domain Driven Design, шаблонами интеграции приложений, шаблонами реализации микросервисной архитектуры. Условия: — Стабильное постоянное трудоустройство в быстрорастущей компании, занимающейся импортозамещением. — Работа в аккредитованной Минцифры IT-компании, продукты которой находятся в реестре российского ПО. — Нет бюрократии, собеседование в 1-2 этапа с быстрым фидбеком, гибкое начало рабочего дня, отсутствие дресс-кода. — Плавный ввод в должность, период адаптации, наставничество. — Офисный формат работы, офис возле м. Белорусская/Савеловская. — ДМС со стоматологией. — Внутреннее и внешнее обучение.

Location: Japan Workplace: Remote The Technical Account Manager ("TAM") Architect role will be a member of our Support Services team and Support group, planned to report into our regional Support Engineering Managers. This new role will perform functions that our existing team already provides in part: ongoing TAM, Consultative, and Support functions working with a set of customers providing Consultative Support, Escalation insights, and oversight. TAM Architects will also be assisting with Support Cases for enterprise customers in an L3 role (Support Level 3 = Escalated cases). Note: We are hiring for this role in Japan. There will be on-site travel to provide in-person support to customers in Tokyo. A TAM Architect will be successful in the role if they provide the following aptitude and approach: - Highly technical with a focus on providing useful solutions to our users, customers, and prospects - Great communicator with team members and customers - Consulting, support, and project management skills and background - 50% of the work will be case-initiated consultative support of strategic users/customers/prospects - 50% of the work will be TAM functions (project guidance, onboarding coordination, escalations, communications, documentation, roadmap, meeting leadership) - Some onsite regional travel will be required, estimated currently at up to 35% of the time WHAT YOU WILL DO: - Work with strategic and enterprise ClickHouse users, customers, and prospects as identified by ClickHouse Sales to work on onboarding, production launches, and POCs - Provide architectural, technical, and migration guidance and assistance - Lead projects, escalations, and meetings to enable ongoing user/customer success - Ownership and oversight of L3 Support Cases and Escalations, working closely with the Support L1/L2 team - Partner closely with ClickHouse Product Management, Engineering, and Sales to help develop the roadmap and account plans - Be present and available according to the scheduling and onsite travel required to deliver high-quality 24x7 Support in a global, distributed environment - Assist with hiring and mentoring new team members - Develop and assist with Docs, Knowledge Base articles, ClickHouse Learning, Reference Architecture, and QA needs WHAT YOU BRING ALONG: - 5+ years of experience in Technical Account Management, Professional Services, Senior Support, and/or Project Management roles - 5+ years of relevant industry experience in implementing, operating, and/or supporting operating scalable, fault-tolerant, distributed database management systems ("DBMS") - Technical breadth and depth in relevant subjects such as DBMS, OLAP, Cloud/SaaS platforms, distributed systems software engineering, Linux/Unix, Kubernetes, System or Network Administration, and big data - Experience leading and shipping large scope technical projects in collaboration with multiple experienced engineers. - Expertise with a public cloud provider (AWS, GCP, Azure) and their infrastructure as a service offering (e.g. EC2). - Excellent communication skills and the ability to work in a customer-facing role and in close collaboration with the Support Services, Engineering, and Sales teams - A mindset of teamwork, global engagement, empathy, and solving challenging problems - A sense of adventure and urgency in building the most scalable, highest performing, largest, and fastest databases on the planet - Self-driven, curious, and eager to continuously learn and grow PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: SF or Remote (US/Canada) At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE We're looking for a Senior/Staff Analytics Engineer to join our growing Data team and lead the evolution of our Analytics Engineering platform. As Render scales, you'll build the foundations that turn raw data into trusted, reusable models for analytics, executive reporting, and AI-assisted decision-making. In this role, you'll partner closely with analysts, scientists, data engineers, and teams across Product, Engineering, Growth, Go-to-Market, Finance, and other business functions. Analysts and scientists will bring domain expertise and own business logic within their areas; you'll own the technical architecture, modeling standards, and engineering practices that help that work scale reliably. As a Senior/Staff-level individual contributor, you'll set the technical direction for Analytics Engineering at Render—strengthening data quality, improving the developer experience, and building semantic and context layers that make data easier to discover and use. You'll help teams move faster with consistent metrics and maintainable models they can trust. WHAT YOU'LL DO - Own our Analytics Engineering architecture. Guide the long-term evolution of Render’s Analytics Engineering platform, strengthening foundational models so our data remains trusted, scalable, and ready for AI-assisted analytics. - Build trusted, reusable data models. Design, build, and maintain governed dbt models that serve as authoritative sources for business-critical metrics across Product, Engineering, Growth, Go-to-Market, Finance, and other teams. - Establish engineering standards. Define and improve practices for data modeling, testing, documentation, version control, CI/CD, and code review. Review high-impact dbt changes and reduce technical debt across the analytics codebase. - Enable self-service and AI-assisted analytics. Design and maintain semantic and context layers that make metrics consistent, data discoverable, and analysis reliable for both people and AI tools. - Partner closely with analysts and scientists. Help analysts and scientists translate domain-specific business logic into scalable, maintainable warehouse models, moving shared logic out of individual reports and dashboards and into governed datasets. - Improve reliability and efficiency. Partner with Data Engineering to strengthen source data quality, warehouse architecture, and BigQuery performance and cost efficiency. - Raise the bar for Analytics Engineering. Mentor analysts, scientists, and analytics engineers on dbt development, dimensional modeling, and engineering best practices, and help teams adopt shared standards. WHAT WE'RE LOOKING FOR - 7+ years of experience in Analytics Engineering, Data Engineering, or a related technical field, including at least 3 years of hands-on experience running dbt in production. - Expert-level SQL skills and a track record of designing and owning scalable Kimball dimensional models. - Deep expertise in modern Analytics Engineering practices, including Git, testing, CI/CD, documentation, data contracts, lineage, and governance. - Experience building semantic and context layers, trusted metrics, and warehouse architectures that support self-service analytics for humans and AI agents across multiple business domains. - Strong understanding of modern cloud data warehouse architecture, performance optimization, and cost efficiency, with experience in platforms such as BigQuery, Databricks, or Snowflake. - A track record of establishing technical standards, influencing engineering practices without formal authority, and improving reliability while reducing technical debt. - Proven ability to partner closely with analysts, scientists, and business stakeholders to translate requirements into scalable, maintainable data models. - Excellent communication skills. You can explain complex technical concepts and tradeoffs to technical and non-technical audiences and build alignment across teams. - Experience building data models that connect product usage, acquisition, CRM, and financial data across the customer lifecycle. - Experience using AI-assisted coding or analytics tools such as Codex, Cursor, or Claude Code to accelerate data modeling, testing, documentation, or exploration. NICE-TO-HAVES - Hands-on experience with Render’s analytics stack, including BigQuery, Segment, dbt, and analytics tools such as Metabase or Mixpanel. - Experience with developer-focused, product-led, sales-led, or usage-based businesses. - Knowledge of cloud infrastructure, PaaS, developer tooling, or other technically complex products. If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view

Location: Philippines Workplace: Remote ABOUT THE ROLE The Compute & Infrastructure Accounting team supports accounting and financial reporting for OpenAI’s rapidly evolving cloud computing, data center, server, equipment, colocation, software and data, and other AI infrastructure arrangements. We’re seeking a hands-on Contract Accountant to support recurring close and day-to-day operational accounting for these costs. The contractor will translate contract terms, pricing, delivery, usage, invoices, and operational data into accurate accruals, true-ups, journal-entry support, reconciliations, and variance explanations. This role works closely with Compute & Infrastructure Accounting, Technical Accounting, Procurement, Strategic Finance, Data Engineering, and external vendors to resolve exceptions and keep accounting outputs timely, complete, and audit-ready. The contractor will use approved AI tools to reduce manual effort, strengthen analysis, improve documentation, and create scalable operating leverage. This role does not make final accounting conclusions or approve journals, payments, vendors, contracts, or access; it does not negotiate contracts or commit company funds. Success is measured by accurate and timely close deliverables, well-supported reconciliations, prompt exception resolution, dependable cross-functional communication, and adherence to established controls. RESPONSIBILITIES LEASE AND FIXED ASSET ACCOUNTING - Own assigned month-end and quarter-end lease-accounting activities, including journal entries, rollforwards, account reconciliations, balance-sheet substantiation, and flux or variance analysis. - Prepare complete, accurate, and reviewer-ready journal entries and supporting schedules for lease-related balances, including right-of-use assets, lease liabilities, rent expense, interest, amortization, remeasurements, and true-ups. - Perform reconciliations over lease accounts and subledger-to-general-ledger balances; investigate reconciling items, document conclusions, and drive timely resolution. - Perform fixed-asset accounting as assigned, including additions, transfers, placed-in-service assessments, depreciation, disposals, construction-in-progress activity, reconciliations, and period-end entries. CONTRACT REVIEW AND LEASE-SYSTEM ADMINISTRATION - Read and analyze large, complex lease contracts, amendments, renewals, extensions, and termination agreements to identify relevant accounting terms, payment streams, options, incentives, obligations, and effective dates. - Accurately enter new leases, modifications, remeasurements, and terminations into the lease-accounting system based on a complete understanding of the underlying contract. - Validate lease-system inputs and outputs against executed agreements, payment schedules, invoices, commencement evidence, and operational data; resolve completeness and accuracy exceptions. - Compile and validate information supporting quarterly and annual lease footnote disclosures, including maturity analyses, expense classifications, weighted-average metrics, cash-flow information, and required tie-outs. CONTROLS, AUDIT, AND ISSUE RESOLUTION - Follow U.S. GAAP, established lease-accounting and fixed-asset policies, standard operating procedures, close calendars, review requirements, and approval workflows. - Execute control procedures over lease populations, contract abstraction, system inputs, calculations, reconciliations, disclosures, and workpapers, including completeness and accuracy checks and evidence retention. - Respond to internal and external audit requests by assembling contracts, tie-outs, schedules, explanations, control evidence, and other supporting documentation. - Investigate accounting and control exceptions, document root causes and resolutions, track open items through completion, and escalate significant matters promptly. CROSS-FUNCTIONAL COORDINATION - Partner with Compute & Infrastructure Accounting, Technical Accounting, Finance Systems, Data, Engineering, and business teams to resolve contract, data, system, accounting, and operational issues. - Coordinate with Legal, Procurement, FP&A, Accounts Payable, Treasury, and other stakeholders to obtain executed agreements, validate facts, and support complete and timely lease accounting. - Communicate requirements, status, outstanding items, and accounting implications clearly to finance and non-finance stakeholders, and escalate judgmental matters with clear context and recommended next steps. PROCESS DISCIPLINE AND CONTINUOUS IMPROVEMENT - Identify recurring contract, data-quality, system, process, and control issues; surface trends and recommend scalable improvements. - Write clear business requirements, test lease-system or process changes, and validate downstream accounting outputs before operational use. - Improve recurring lease and fixed-asset workflows through standardization, documentation, automation, and tooling; maintain clear procedures and handoffs. - Use approved AI-enabled tools responsibly to support contract review, data validation, analysis, and documentation while following data-security and review requirements. - Help maintain consistent, controlled execution as the infrastructure portfolio, accounting requirements, systems, and workflows evolve. REQUIRED SKILLS AND EXPERIENCE - Progressive experience in accounting, audit, advisory, or a related finance function, including hands-on operational accounting and ownership of recurring close deliverables. - Strong month-end and quarter-end close experience involving journal entries, account reconciliations, rollforwards, variance analysis, and reviewer-ready workpaper preparation. - Strong working knowledge of U.S. GAAP and internal controls, with the judgment to identify and escalate matters requiring technical accounting review. - Demonstrated ability to read and interpret lengthy, complex contracts and translate legal and commercial terms into accurate accounting conclusions, system inputs, and supporting documentation. - Advanced spreadsheet and data-analysis skills, including the ability to work accurately with large datasets, and experience using an ERP or comparable finance system. - Experience operating with high attention to detail in a fast-paced, deadline-driven environment while managing multiple agreements, systems, and stakeholders. - Strong analytical, problem-solving, and organizational skills; sound judgment; and clear documentation habits. - Excellent written and verbal communication skills and the ability to partner effectively across accounting, finance, legal, systems, data, engineering, and business teams. PREFERRED - Hands-on lease-accounting experience under ASC 842, including contract abstraction, classification, measurement, modifications, reconciliations, and disclosure support. - Hands-on fixed-asset accounting experience, including additions, depreciation, disposals, transfers, construction in progress, and related reconciliations. - Experience with lease-accounting software and an ERP such as Oracle Fusion; CPA, CA, or an equivalent professional accounting qualification is a plus. - Experience preparing or reviewing cash flow statements, including cash flow classification and presentation for lease and fixed-asset activity. NICE-TO-HAVE - Experience in a technology, cloud-computing, data-center, colocation, equipment, or other infrastructure-intensive environment. - Familiarity with SQL, data-query tools, issue-tracking tools, or similar technical tools used to investigate data, system, and process issues. - Experience supporting SEC reporting, lease footnote disclosures, or public-company audit requirements in a high-growth or control-focused environment. - Experience with process automation, systems implementation, or workflow redesign, and collaborating across time zones with distributed teams and external service providers.

Role Overview ITI Digital is seeking a Client Success Manager to serve as the primary relationship manager for a diverse portfolio of clients across their DXP platform and managed destination websites. The portfolio includes Destination Management Organizations (DMOs), regional tourism boards, Chambers of Commerce, parks & recreation departments, government agencies, and economic development organizations. A background working with or for these types of organizations is central to this role. This is an active, day-to-day account management position. The Client Success Manager personally conducts onboarding calls, manages ongoing client engagements, monitors product adoption, and leads the renewal process. The role owns a defined core book of accounts directly and provides day-to-day direction to a small team of Client Success Specialists across the team's combined account portfolio. The role also contributes to process refinement and serves as an internal representative of client needs in product and strategy discussions. This is a hands-on, collaborative role rather than a removed management position. Preferred Background The ideal candidate brings direct familiarity with the organizations ITI Digital serves, along with an understanding of the digital tools that support them. Relevant experience may include: — Experience within a Destination Management or Marketing Organization (DMO), government agency, or economic development organization in a marketing, digital, or partnership capacity — Experience selling marketing services, digital platforms, or SaaS solutions to destinations, tourism boards, parks & recreation departments, government agencies, or economic development organizations from an agency or vendor perspective — Familiarity with co-op programs, visitor guide campaigns, itinerary tools, virtual visitor centers, or digital engagement platforms used by public-sector or destination marketing organizations — Understanding of the operational environment of public-sector and quasi-public organizations, including board reporting cycles, grant-funded budgets, fiscal year planning, and multi-stakeholder decision-making processes — Ability to translate understanding of these organizations into thoughtful, consultative account management Key Responsibilities 1. Sales-to-CS Handoff & CRM Stewardship — Maintain CRM company and deal records up-to-date with client information; flag gaps and align with Sales as needed — Manage client management platform configuration, including lifecycle stages, health scores, and onboarding playbooks — Lead periodic reviews of client management platform database to ensure accuracy, clean segmentation, and up-to-date client records — Serve as primary CS point of contact for platform questions, configuration updates, and vendor best practices 2. New Client Onboarding Ownership — Conduct welcome calls and kickoff meetings, establishing meaningful rapport with clients — Clarify package scope, delivery timelines, and client-side resource commitments — Coordinate with Implementation and Technical Support specialists to track milestone completion; escalate blockers proactively — Provide product demonstrations tailored to client use cases — Deliver formal end-of-onboarding notification and satisfaction survey; document lessons learned for playbook improvement 3. Subscription Engagement & Product Adoption Strategy & Support — Maintain direct ownership of an assigned core book spanning DMOs, government agencies, Parks & Recreation departments, and economic development organizations — Conduct regular check-in cadences calibrated to client tier and account health — Connect product features to client outcomes including visitor center engagement metrics, grant reporting requirements, economic development KPIs, and co-op partner ROI — Identify expansion opportunities within existing accounts and hand off to Sales — Identify accounts showing signs of declining usage or key contact changes and respond with education or outreach — Share relevant case studies, benchmark data, and best practices — Serve as internal advocate for clients during product development discussions 4. Client Health Monitoring & Risk Management — Maintain health scores using usage data, survey results, support ticket patterns, and relationship signals — Conduct structured health-check conversations at defined intervals — Deploy satisfaction survey campaigns at key subscription milestones; analyze results and close feedback loop — Classify at-risk accounts on early indicators and maintain documented save plans — Log client-reported technical issues and escalate for triage and engineering assignment — Escalate at-risk accounts to leadership with situation summary and recommended course of action 5. Renewal Management — Maintain current, accurate renewal pipeline with visibility into contract end dates — Initiate renewal conversations well in advance; identify and address concerns early — Apply approved concession parameters for renewal negotiations; escalate offers outside boundaries — Prepare renewal contracts; track signature status and follow up — Escalate contract, pricing, or invoicing concerns to leadership with full account context 6. Team Collaboration, Coaching & Continuous Improvement — Provide day-to-day direction and support to Client Success Specialists — Serve as resource for Specialists in complex client situations — Partner with Implementation, Technical Support, and internal teams to resolve client issues — Contribute to development and refinement of onboarding and adoption playbooks — Contribute sector knowledge to internal conversations regarding product roadmap, marketing, and sales positioning — Uphold consistent standards in client communication, documentation, and CRM data management Ideal Candidate Profile — Dependable, consistently reliable in following through on commitments — Collaborative, willing to share knowledge and provide informal guidance — Consultative, approaches client relationships with careful listening and thoughtful problem-solving — Sector-fluent, familiar with operational and planning cycles of DMOs, government agencies, and economic development organizations — Tech-curious, interested in SaaS and digital platforms — Detail-oriented, attentive to accuracy and thoroughness in CRM management, milestone tracking, and contract administration — Adaptable, comfortable navigating shifting priorities — Autonomous, able to exercise sound independent judgment — Composed under pressure, maintains professionalism in fast-paced environment Position Details — Location: Fully remote — US Eastern Time Zone (8 AM – 5 PM ET). Candidates in US Eastern or Central Time Zone preferred — Work Schedule: Full-time exempt, standard hours 8:00 am–5:00 pm EST, minimum 40 hours per week — Employment Type: Contract-to-hire 1099 with 90-day evaluation, converts to Full-Time W2 with benefits — Compensation: Commensurate with experience — Reports To: VP, Digital Strategy — Platform Communication/Systems: Slack, Zoom, Google Meet, CRM/project management tools such as Vitally CS, HubSpot, Asana, JIRA, Freshdesk

Location: United States Overview Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global - ranked #3 on Fast Company's Most Innovative Companies list. We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform - and we're just getting started. As a Senior Localization Operations Specialist on Smartling's Managed Services team, you'll own complex, larger-scale customer accounts and serve as an operational advisor to both clients and junior team members. This role blends hands-on execution with strategic thinking - you'll optimize workflows, lead escalation resolution, and help clients mature their localization programs, all while mentoring the next generation of Loc Ops Specialists. We are looking for a hire based on the US East Coast at this time. You Will Own complex or high-volume customer accounts end-to-end - from process design through delivery and retrospective. Design and optimize localization processes to improve efficiency, scalability, and quality across diverse client accounts and operational environments. Lead escalation resolution with minimal oversight, driving issues to closure while maintaining clear, proactive communication with clients throughout the resolution process. Partner with customers and cross-functional teams to improve localization processes and support the scaling of their programs effectively. Proactively identify operational risks - including volume spikes and tooling gaps - and mitigate them before they impact delivery or quality. Mentor junior Localization Coordinators and Operations Specialists on process design, platform usage, and execution best practices. You Have 3-5 years of experience in localization project management or operations, including ownership of complex accounts. Deep hands-on experience with Smartling or comparable enterprise translation management systems (TMS). Demonstrated ability to design, optimize, and govern localization processes at scale across complex, multi-account environments. Strong track record of managing escalations and navigating challenging customer conversations, providing advisory support, education, and guidance to drive successful resolution. Experience mentoring or coaching junior Localization Coordinators and Operations Specialists, with the ability to clearly explain complex concepts and provide effective training in a localization or operations context. Excellent written and verbal communication skills, with experience engaging senior client stakeholders. Solid understanding of localization industry trends, AI-enabled tooling, translation memory (TM) strategy, and localization frameworks. Preferred but not required Working knowledge of file engineering fundamentals, scripting languages, and localization engineering concepts, including file formats, encoding standards, and placeholder/tag management. Experience supporting global, enterprise-tier clients with complex, multi-stream localization programs. Fluency or working proficiency in a second language You Are Strategic. You think beyond immediate deliverables, considering how today’s decisions impact the client’s localization program at scale. Resilient. Escalations and ambiguity don’t destabilize your approach; you stay grounded and focus on driving resolution. Influential. You build trust across internal and external stakeholders through expertise, consistency, and dependable follow-through. Analytical. You leverage available data, tools, and AI insights to identify trends and inform clear, actionable recommendations. Mentorship-Minded. You actively invest time in developing less experienced team members, helping them build skills and grow their capabilities. You Will Enjoy Freedom 🏡- we are remote-first Growth - an opportunity to learn and advance your career Wealth 💰 - we offer a competitive salary and 401(k) + company match Wellness - health insurance; free medical plan for you and your family Balance - flexible PTO + 11 holidays; generous parental leave Culture 🤝- an energetic, value-driven, and fun culture and team spirit Bonus - employee referral program and Apple equipment Smartling is proud to be an equal-opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences. We use E-Verify platform for work authorization verification. *To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction- and clutter-free) background.

Location: Remote (US) IT Engineer About the company Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries, and have since expanded into several other assets. We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto. Founded by folks from Goldman Sachs Digital Assets Team, we're backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S. About the role We are seeking a motivated, systems-oriented IT Engineer to join our Corporate IT team. This role combines hands-on IT operations and Tier 1–2 support with ownership of identity, access, endpoint management, and employee lifecycle workflows. You will work closely with the IT Operations Engineer and Security team to operate and continuously improve a modern, SaaS-first, highly automated IT environment. This is a junior but high-impact role designed for someone who wants to grow into identity-driven, automation-focused IT. Responsibilities Identity, Access & SaaS Operations Support day-to-day administration of IAM platforms such as Okta (or similar IdPs), including user lifecycle workflows, access provisioning, group management, and MFA. Assist with SSO and SCIM integrations between IAM systems and SaaS platforms such as Google Workspace, Slack, Notion, and other internal tools. Help enforce least-privilege access principles and support periodic access reviews and audits. Execute secure and timely access provisioning and deprovisioning aligned with documented lifecycle processes. Endpoint & Device Management Support macOS endpoint management using Addigy, Iru, or similar platforms. Assist with device enrollment, compliance monitoring, troubleshooting, and lifecycle workflows. Coordinate device preparation, shipping, replacements, and secure device recovery for offboarding employees. Help maintain endpoint security standards and configuration baselines. Employee Lifecycle & Automation Execute and coordinate end-to-end onboarding and offboarding processes, including: Account provisioning and access configuration Device setup and logistics Role-based access enforcement Secure deactivation and asset recovery Assist in building and maintaining low-code / no-code automations (e.g., Okta Workflows) to reduce manual effort and increase reliability. Ensure lifecycle processes are documented, repeatable, and auditable. Identify opportunities to improve lifecycle efficiency and reduce operational risk. Tier 1 & 2 IT Support Provide day-to-day IT support across identity, SaaS applications, access issues, and macOS endpoints. Serve as an escalation point for more complex access, integration, or device issues. Perform structured troubleshooting and root-cause analysis rather than applying temporary fixes. Identify recurring operational problems and contribute to durable, system-level improvements. Vendor Lifecycle & IT Operations Support vendor onboarding, evaluation, and renewals. Assist with SaaS access reviews and vendor offboarding. Help maintain visibility into vendor usage, contracts, and lifecycle status. Contribute to improving procurement and asset tracking processes. Requirements 2–3 years of experience in IT support, IT operations, or systems-focused roles. Experience providing Tier 1–2 IT support in a SaaS-heavy environment. Solid understanding of identity and access management fundamentals, including SSO, SCIM, MFA, and RBAC. Hands-on experience with IAM platforms such as Okta, Azure AD, or similar. Experience supporting Google Workspace or Microsoft 365 environments. Experience supporting macOS environments or strong endpoint fundamentals. Comfort working in a terminal / CLI environment appropriate to experience level. Ability to read and modify scripts written in Python, Bash, or PowerShell. Strong written communication and documentation skills. Ability to work independently in a fully remote environment. Backgrounds in Microsoft-centric environments (O365, Azure AD, Intune) are welcome, provided there is comfort learning Okta and SaaS-first tooling. Nice to haves Experience with endpoint management platforms such as Addigy, JAMF, Iru, or Intune. Experience building or maintaining low-code / no-code automations (e.g., Okta Workflows). Exposure to SaaS-first, identity-driven IT architectures. Familiarity with vendor management, procurement workflows, or asset lifecycle tracking. Interest in identity governance, security-adjacent work, or enterprise automation. Relevant certifications (Okta certifications, CompTIA A+/Network+/Security+, Google Workspace, Microsoft certifications). What we offer Competitive compensation including salary and/or equity (according to your preferences) — we're well-funded and believe that great talent deserves great compensation Full benefits (medical, vision, and dental) and flexible vacation policy (PTO) Small remote-first team across many countries — you'll be an early team member helping shape our vision, culture, and design practices A+ colleagues — our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, Pinterest, McKinsey, Circle, Uniswap, Phantom Best-in-class investors — we are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next GTM Innovation Account Executive About the job As a GTM Innovation Account Executive, within our Specialist Sales organization, you will be responsible for prospecting, solution selling and closing opportunities for new Twilio products. In this role, you will be directly responsible for becoming an essential strategic partner to some of the largest and fastest growing enterprise companies. You will drive pre-revenue growth by validating sales motions, ICPs, and use cases. This role is for highly flexible AEs, with deep integration with Global Sales, Specialist Sales, Product Management, Field Marketing, Finance, and Solutions Engineering teams. Responsibilities In this role, you’ll: Be responsible for acquiring customers for new product offerings across the full Twilio portfolio Own highly analytical and consultative sales cycles with internal and external stakeholders to help customers unlock value from net new product offerings . Ability to multi-thread Enterprise accounts and comfortable building trusted relationships at all levels and acting as a strategic partner to the C-Suite to drive sustained double-digit growth. Work with customers across verticals and regions  to understand their business and technical requirements, partnering with the Specialist Sales organization to bring deep technical and domain expertise to complex deals. Collaborate with Product Specialists, Value Engineering, and Enterprise Strategists to incubate new solutions and accelerate the adoption of Twilio platform. Work with teams in Finance, Legal, Pricing, Product, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business. Simultaneously execute multiple projects and deals while maintaining high performance across shifting priorities. Partner cross functionally with Specialist Sales, services, product, and GTM Strategy & Operations to develop long-range territory strategies and sales plans. Act as the voice of the customer to Twilio’s product teams. Establish yourself as a subject matter expert across multiple product categories  with a focus on leveraging deep technical expertise to lead complex, multi-product digital initiatives. Ability to crisply articulate the power of unified GTM organization and how it benefits vertical industry clients by streamlining their strategic relationship with Twilio. Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Possess a total of 12 years of full cycle sales experience, with a minimum of 5 years managing or leading quantitative highly analytical products or solutions for their customers. Directly selling technical SaaS or CPaaS or Data platforms while moving beyond transactional sales into strategic partnerships. Experience outbound prospecting and executing a "total account relationship" strategy to drive profitable revenue growth.  Proven track record in consultative technical solution selling, with a focus on conducting deep discovery to translate complex customer pain points into integrated SaaS and API solutions. Comfortable working with both line of business and highly technical leaders, while influencing their understanding of how integrated data and AI drive business value. Analytical account development strategy based on using data to find opportunities and prove value and making multi-product selling the default for every engagement. Entrepreneurial mindset with appetite to define process and build programs Excellent verbal and written communication skills (English) Desired: Demonstrated track record of managing business forecasts and financial models Record of delivering market driven results, especially to scale and enterprise customers Bachelor’s Degree or equivalent years of experience Location This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30-40% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Minnesota or Vermont : $132,192- $165,240. Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,000- $174,420. Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880 - $183,600. This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. This role is eligible to earn commissions. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until October 7, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Toronto; San Francisco; Canada; United States; New York; Montreal Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the Role Are you passionate about secure-by-design software engineering? Do you want to be at the forefront of AI innovation and enterprise security? Cohere's North team is seeking a Software Engineer with a focus on security to join our mission and make a significant impact. This isn't a review-and-advise role, you'll own and ship production security features that customers rely on every day. Your Role: As a Senior Software Engineer with a security focus, you'll play a pivotal role in building and securing North's architecture. Your responsibilities will include: - Software Development: Contributing to the core development of security features such as OIDC/OAuth flows and session management, ensuring North's AI agents are secure - Secure Coding: Writing secure code to handle OIDC tokens, user claims, and sensitive data, adhering to best practices for JWT validation and encryption - Authentication and Data Protection: Implementing authentication mechanisms including user login, token management, and authorization checks to maintain data integrity - Tool Integration: Pulling in new tools to enhance North's security capabilities - DevSecOps: Design and implement secret management within Kubernetes clusters, including encryption and RBAC - Cross-functional Collaboration: Demonstrate strong soft skills to communicate security best practices to stakeholders in a clear and concise manner You may be a good fit if: - Have 5+ years building user-facing security features in production systems - Ship production Python confidently and frequently - Understand OIDC/OAuth 2.0, JWT validation, and token lifecycle management deeply—not just conceptually - Have hands-on experience with Kubernetes in both development and production environments - Have worked across GCP, AWS, Azure, or hybrid/multi-cloud deployments - Are comfortable working across the stack - Communicate security concepts clearly to non-security engineers and stakeholders - Thrive in fast-moving environments where priorities evolve - Experience working with AI/ML systems or LLM-based applications FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Remote, Washington, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About the team dbt Labs' West + Central enterprise sales org drives new logo and expansion revenue across the region's largest data and analytics organizations. This RD role leads the PacNW and Bay Area territory, a mix of established enterprise accounts and high growth prospects, and reports directly into the Regional Vice President of Sales. What you'll do Manage and coach a team of enterprise account executives selling into PacNW and Bay Area accounts, with a focus on pipeline generation, forecast rigor, and deal progression Own territory planning and account segmentation across new logo and expansion motions Partner cross-functionally with solutions architecture, customer success, and professional services to drive full-funnel execution Represent the territory in weekly forecast and pipeline reviews with the AVP Recruit, hire, and ramp new account executives as the team scales Build and reinforce a consistent sales methodology, including discovery, MEDDIC-style qualification, and competitive positioning Get directly involved in strategic deals, escalations, and executive relationships where needed What we're looking for 3+ years of experience managing enterprise or strategic account executives, ideally in data, analytics, or infrastructure software A track record of building and scaling teams that consistently hit or exceed quota Strong forecasting discipline and comfort operating in a fast-moving, matrixed post-merger environment Experience selling into complex, technical buying committees (data platform leaders, analytics engineering teams, CDOs) Familiarity with the dbt platform and modern data stack is a strong plus A coaching-first management style, with the ability to also step into deals as a player when the situation calls for it Based in or willing to be based in the Bay Area or Pacific Northwest, with regional travel expected OTE (On Target Earning) $270,037.50 — $337,546.50 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role GitLab’s Enablement & AI organization helps revenue teams build the knowledge, skills, tools, and confidence they need to sell GitLab effectively and deliver better customer outcomes. The team partners across Sales, Customer Success, Solutions Architecture, Partnerships, Product, Marketing, and Operations to turn business priorities—including product launches, new GTM motions, and AI adoption—into scalable programs, practical content, training, onboarding, and accreditations. It’s a high-impact, cross-functional team focused on improving field productivity, strengthening customer-facing capabilities, and measuring enablement’s contribution to business growth. This role supports GitLabs Public Sector team and reports to the Vice President, Enablement & AI. Candidates located in the DC Metro preferred but not required. What You'll Do Develop and lead the successful execution of sales enablement programs to ensure internal and external Public Sector (PubSec) customers and partners are equipped with content, resources, tools and training to effectively differentiate and sell the GitLab solution across Federal, State, Local, and Education (SLED) markets. Partner with Public Sector field leadership to identify needs, build out plans, and tailor/deliver content, customized to the nuances of federal, state, local, and education buying environments and procurement cycles. Scope and build new enablement content, including programs focused on product knowledge, skill development, onboarding, leadership development, and many other areas, specifically for the Public Sector business. Collaborate with the enablement content and operations teams, along with other SMEs, to identify and develop core sales training and enablement curriculum customized for Public Sector, including compliance-specific content, for various internal and external audiences. Ensure alignment of sales enablement activities with key internal and external events, such as new product releases, campaigns, and essential industry trade shows and conferences relevant to the Public Sector community. Leverage Salesforce, Clari, Claude and other tools to deliver training to the Public Sector team and educate them on how to use specific tools in support of federal contracting and deal processes. Develop sales training job aids, supporting materials, and assessments to enhance field effectiveness across the Public Sector, including Deal Desk and compliance-related guidance. Measure and report on the effectiveness of sales enablement investments and the programs conducted, with attention to leading and lagging indicators tied to Public Sector business outcomes. Determine opportunities for improving the sales learning experience and identify innovative techniques for delivery within a Public Sector context. What You'll Bring Demonstrated progressive experience in a SaaS or software sales enablement role, preferably with expertise in DevOps and/or Open Source, with required experience supporting Public Sector, Federal, or SLED go-to-market teams in a government or regulated industry context. Working knowledge of Public Sector procurement, compliance, and contracting requirements (e.g., FedRAMP, DAP, air-gapped/on-prem deployment considerations, federal account routing). Ability to continuously meet due dates and execute on projects with positive impact from stakeholders. Experience building relationships with sales leaders and their teams within Public Sector or Federal organizations. Working knowledge of sales training technology and methodologies; demonstrable experience with sales enablement concepts, practices, and procedures. Relevant experience preparing, developing, and executing sales effectiveness strategies, tactics and action plans tailored to Public Sector buying cycles. Ability to quickly understand technical concepts and explain them to audiences of varying technical expertise (sales team, customers, channel partners, and internal support partners). Strong ability to interact and influence effectively with field sales professionals and management. Exceptional written/verbal communication and presentation skills. Team player with strong interpersonal skills, skilled at project and change management and cross-functional collaboration. Ability to thrive in a fast-paced, unpredictable environment. Ability to travel if needed for events such as team offsites or training. How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,000 — $220,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Erevan, Armenia; Canberra, Australia; Vienna, Austria; Brussells, Belgium; Sarajevo, Bosnia and Herzegovina; Sofia, Bulgaria; Zagreb, Croatia; Prague, Czechia; Berlin, Germany; Athens, Greece; Rome, Italy; Dublin, Ireland; Kishinev, Moldova, Republic of; Budva, Montenegro; Bucharest, Romania; Tbilisi, Georgia; Warsaw, Poland; Bratislava, Slovakia; Astana, Kazakhstan; Beograd, Serbia Workplace: remote Senior Full-Stack Engineer About the Role We are looking for Senior Full-Stack Engineer with strong experience across React/TypeScript frontend development and Node.js/TypeScript backend systems. This is a long-term, fully remote opportunity within a fast-moving fintech environment, working EST hours. The ideal candidate is proactive, asks thoughtful questions, and builds reliable, maintainable systems. The team actively uses AI coding tools such as Claude, so candidates must be comfortable using them and explaining their technical decisions. Responsibilities Build and maintain production-grade React, Node.js , and TypeScript applications. Develop backend services, APIs, integrations, and server-side validation. Manage PostgreSQL schemas, migrations, queries, indexes, and performance. Write unit, integration, and end-to-end tests. Design scalable systems using caching, queues, and background jobs. Improve legacy code and contribute to ongoing technical remediation. Collaborate with the team and clearly communicate technical decisions. 7+ years of professional software engineering experience. Strong, recent React, Node.js, and TypeScript experience. True full-stack expertise; primarily frontend candidates will not be considered. Hands-on PostgreSQL experience, including migrations and indexing. Production experience with AWS; ECS/Fargate, containers, S3, and CloudFront are preferred. Experience with system design, third-party integrations, and end-to-end testing. Comfortable using AI coding tools such as Claude. Strong English and Russian communication skills. Fintech or payments experience is preferred, including knowledge of ACH, reconciliation, compliance, and idempotency.

Location: Ukraine OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy We're looking for Senior AI Engineers to design, build and run LLM-powered agents and AI features in production. You'll work across the full lifecycle: from scoping a use case with stakeholders, through architecture and development, to deployment, evaluation and ongoing improvement. This is a hands-on role for engineers who think like product owners: you understand the business problem, define what success looks like in numbers, ship to real users, and own the result after launch. Our stack: Python and TypeScript/Node.js, PostgreSQL, Kafka, Docker, GitHub Actions, AWS. We run multiple LLM providers (Anthropic, OpenAI, Google, AWS Bedrock and others) behind a shared LLM gateway, with MCP for tool access. We work AI-native: agentic coding tools are part of how engineering gets done here, and we provide official Anthropic Claude certification for our engineers. As part of our team, your responsibilities in this role will include: Design and build LLM agents and agentic workflows: tool use via MCP, structured outputs, retrieval (RAG), multi-step orchestration, human review steps where needed. Build and maintain MCP servers and tool layers that give agents governed access to company data and systems. Own quality and cost: evals and golden sets, per-agent telemetry (tokens, cost, latency, accuracy), prompt and model versioning, provider failover and model routing. Ship through CI/CD like any other production service: tests and evals in the pipeline, containerized deploys, monitoring, rollbacks. Contribute to shared platform pieces: the agent template, the LLM gateway, observability. Work directly with business stakeholders to scope, prioritize and validate use cases. Push back when something doesn't need an agent. Use AI coding tools daily. Claude Code is our default; deep experience with a comparable agentic tool also works. You drive the tool, verify its output and catch its mistakes. Our ideal candidate possesses the following skills: 5+ years of software engineering experience, with production systems you've designed, shipped and supported. Proven experience building LLM-based agents or agentic workflows that reached production with real users. Hands-on experience with agent frameworks and SDKs: Claude Agent SDK, Claude Managed Agents, Pydantic AI, LangGraph or similar. You can also explain what you'd build without one. Hands-on experience with MCP and RAG: you've built MCP servers or equivalent tool layers, and retrieval pipelines over real, messy data. Experience with multiple LLM providers and with AWS Bedrock: model selection, routing, fallbacks, cost and rate-limit management. Strong Python and SQL. Comfortable in TypeScript/Node.js. Solid production engineering on AWS: Docker, CI/CD, testing, observability. Product thinking and business focus: you start from the problem and its cost, define success in measurable terms, and own outcomes. Daily use of agentic coding tools (Claude Code, Codex, Cursor or similar), with the judgment to verify what they produce. Clear communication with technical and non-technical stakeholders, in English. Nice to have: LLM observability or gateway tooling (Langfuse, LiteLLM, OpenTelemetry for LLM traces or similar). B2B contact and company data: enrichment, deduplication, matching. Cloud operations or FinOps: monitoring, incident handling, cost management. Event-driven or workflow-engine experience (Kafka, Temporal or similar). Experience replacing no-code or workflow-tool automations with production code. What we offer: Fully remote work format; A collaborative and creative environment that values initiative and experimentation; Paid time off and sick leave; Reduced working hours on Fridays during the summer; Days-off on US national holidays + your birthday; Schedule: 14 PM - 23 PM EEST (Kyiv time).

Location: Americas Remote Hi, I'm Paul, VP of Engineering at Customer.io . We're looking for a staff engineer to set technical direction for the systems that move billions of messages a day. This isn't a role about shipping more, faster. It's about deciding what gets built, where the architecture needs to go next, and raising the ceiling for the engineers around you. About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence. What We Value Ownership at company scale You take on the problems nobody has claimed yet — the ones that span squads, have no obvious owner, and would quietly cost us a year if left alone. You either solve them or get leadership aligned to. Engineers with product taste You think like a user, not just an engineer. You connect architectural decisions to what customers actually experience, and you can explain that connection to people who don't write Go. A healthy skepticism for "the way things are done" You retire practices that have outlived their usefulness, including ones you helped build. Best practices matter — but never more than forward motion. Force multiplication Your best quarter isn't measured by what you shipped. It's measured by what the department can now do that it couldn't before. What You'll Do Shape the technical direction of our distributed messaging systems in Go — making the high-level architectural calls on mission-critical services where scale, cost, and reliability are all in tension Take on ambiguous, high-stakes problems that cross squad and function boundaries, and drive them to a decision when the right answer isn't obvious to anyone yet Build consensus on contested technical questions across teams, and communicate the tradeoffs clearly enough that senior leadership can act on them Raise the department's bar — set quality and design standards, mentor senior engineers, and turn what you know into frameworks and documentation other teams can use without you in the room Drive engineering process and tooling improvements that span multiple squads, not just your own Participate in an on-call rotation as required, supporting the reliability of the systems you build Interview and calibrate against our career ladder, giving honest, evidence-based assessments of candidates Use AI agents to make multi-file changes by scoping the work, writing the prompt, and verifying the output What we're looking for 10+ years building scalable, distributed systems in Go (or similar statically typed languages), including several as the person others turned to on architecture Depth across multiple systems or domains, not just one — you've been the recognized expert in more than one place A track record of designing for production reality: you quantify tradeoffs in throughput, cost, and reliability rather than picking a reasonable path and defending it Experience designing observability and recovery as first-class concerns — metrics, alerting, rollback, backpressure, checkpointing — not logging added afterward Comfort working in cloud-native environments (AWS, GCP), with relational databases (we use MySQL) and a real understanding of performance tradeoffs Evidence of making other engineers better: mentorship, technical writing, design review, standards that outlasted your involvement A bias for action over perfection, and the judgment to know which decisions are worth slowing down for Compensation & Benefits We believe in transparency. Starting salary for this role is $200,000 - $240,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. This role also carries a 10% annual bonus target. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. Application - We review everyone with care. Tell us why you're interested. Recruiter Call (30 mins) - Let's chat about what you're looking for and how we work. Hiring Manager Interview (60 mins) - Talk with one of our hiring managers about your working style and a project you've owned end-to-end, plus a short AI-assisted coding exercise. Architecture Interview (60 mins) - A collaborative system design conversation focused on scaling challenges, tradeoffs, and failure modes. Take-Home Assignment - Complete a short, realistic task similar to what you'd work on here. Assignment Review Call (60 mins) - Walk us through your work and discuss tradeoffs, priorities, and how you'd iterate. All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read and want to build software that makes communication better for everyone—apply now.