Вакансии

Location: Kuala Lumpur, Malaysia; Philippines; Taiwan The Role The Enterprise Client Success Manager (CSM) exists to ensure the successful delivery, adoption, and long-term impact of our mental health benefits platform across key strategic and large enterprise accounts. This is a high-touch, consultative role focused on translating our solution into measurable value for clients. The Enterprise CSM owns the end-to-end client journey, from implementation and program design to engagement strategy, reporting, renewals, and expansion. They act as a trusted advisor to senior HR and business stakeholders, ensuring the programme aligns with organisational priorities and drives meaningful outcomes for employees. What You'll Do Main Responsibilities Serve as the primary point of contact for a portfolio of key strategic and large enterprise accounts Own end-to-end delivery of the mental health benefits platform across assigned clients Develop and execute customised mental health programme strategies aligned to each client’s workforce needs Build strong, long-term relationships with senior HR and business stakeholders Drive client satisfaction, retention, and expansion opportunities Coordinate cross-functional collaboration across Sales, Product, Engineering, Clinical, Marketing, and Delivery teams Analyse engagement, utilisation, and outcome data to demonstrate value and inform strategy Identify product enhancement opportunities based on client feedback and insights Day-to-Day Activities Client Relationship Management Conduct regular client check-ins (weekly, monthly, quarterly) Prepare and present QBRs and impact reports Respond to client queries, escalations, and operational requests Align on programme priorities, campaign calendars, and engagement initiatives Manage renewals conversations and identify upsell/cross-sell opportunities Programme Delivery & Project Management Oversee implementation timelines and onboarding processes Coordinate webinars, roadshows, campaigns, and engagement initiatives Ensure platform configurations, credits, and reporting are accurate Track project milestones and manage internal follow-ups Ensure service quality standards are maintained across clinical and operational delivery Strategic Advisory & Consulting Develop tailored engagement strategies based on workforce demographics and needs Advise clients on mental health trends, utilisation benchmarks, and best practices Provide recommendations to improve adoption, communication, and ROI perception Align programme strategy with client organisational goals (e.g., wellbeing, retention, productivity) Data Analysis & Insights Monitor utilisation rates, credit consumption, engagement metrics, and CSAT/NPS Analyse trends and identify risks or growth opportunities Develop insights and narratives to demonstrate programme impact Use data to inform renewal and expansion discussions Cross-Functional Collaboration Translate client feedback into clear product and operational requirements Work with Product and Engineering on feature enhancements or fixes Partner with Marketing on engagement campaigns and communication materials Coordinate with Clinical and Delivery Ops for service quality and provider matters Support Sales in enterprise pitches, renewals, and expansion proposals Continuous Improvement & Innovation Identify recurring pain points and process inefficiencies Contribute to internal playbooks, best practices, and reporting frameworks Proactively suggest platform improvements to enhance scalability and client value Requirements Who You Are Bachelor's degree in Business, Management, or related field required. Master's degree would be a plus but not a requirement At least 3 years of experience in client success/account management/management consulting, preferably in a related industry such as healthcare, HR, change management, or benefits Proven track record of successful project delivery and account management, with experience managing large, complex projects and building long-term relationships with clients. Strong strategic thinking skills, with the ability to develop and execute on a strategic vision for clients. Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients and internal stakeholders. Ability to work independently and as part of a team, with a strong sense of accountability and ownership. Familiarity with mental health benefits and/or related industries is a plus. Open to candidates from Malaysia (hybrid) and the Philippines (remote) Benefits Why You’ll Love Working With Us: Global company – work in a diverse environment with people from nearly 20 countries Generous leave policy – time off to rest and recharge Christmas week off – company-wide break during Christmas, separate from annual leave Birthday leave – enjoy a day off on your birthday Quarterly mental health days – one day off every quarter to focus on your wellbeing Flexible work arrangements – work in a way that suits your lifestyle and goals Work-life balance – a culture that values personal time and long-term wellness Medical coverage – comprehensive insurance for peace of mind Performance bonus – high performance is recognised and rewarded Development budget - annual allowance to support your professional development Mental health support – premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care Socials and communities – regular non-work events/activities to connect and have fun together

Location: Texas City, United States; Oklahoma City, United States; Arkansas City, United States; Houston, United States The Company Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic. Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing. Job Summary The mission of this role is to establish and scale our client in USA into a high-performing, controlled and profitable business platform capable of supporting long-term growth. This is a hands-on leadership role responsible for building the operational and financial foundations of the US business. The successful candidate will guide the set up of the business and its operations, establish finance controls, support banking and payment controls, and ensure operational execution does not become a barrier to growth. You will oversee contract-to-cash execution, logistics oversight, documentation standards, customer service processes, performance reporting, risk controls and team development. You will build the structure needed for the US business to scale through its first stage of growth. Working closely with commercial and global business leaders, you will ensure our client in USA has the standards, controls and responsiveness required to serve customers, support suppliers and convert trading opportunities into profitable cash outcomes. This is not a purely strategic role. It requires someone willing to get into the detail, solve problems quickly, hold standards and create the practical operating rhythm needed for a new business to grow. Essential Duties & Responsibilities Business Establishment & Leadership: Lead the set up and development of the US operating platform. Establish scalable operational, finance and reporting processes. Develop the organisational structure and hiring plan for the US operation. Build and develop future operational, logistics and finance team members. Identify growth constraints and implement practical solutions. Drive accountability, ownership and performance standards across the business. Operational Management: Oversee contract execution from trade confirmation through to cash collection. Ensure operational excellence across logistics, documentation and customer service. Develop procedures to support growth while managing risk. Ensure customer and supplier requirements are handled with speed and accuracy. Drive continuous improvement across the full execution process. Ensure clear communication between commercial, operations, finance and logistics teams. Financial Control & Governance: Support the establishment of banking relationships and payment control processes. Oversee customer credit, deposit, balance payment and cargo release disciplines. Support financial reporting, budgeting and performance management activities. Ensure strong commercial controls are maintained during periods of rapid growth. Work closely with finance teams to protect working capital, manage risk and improve cash conversion. Global Coordination: Work closely with colleagues across the US, UK, Europe, Türkiye, Asia, Australia and LATAM. Support global trading opportunities by ensuring US operations can execute reliably. Maintain consistent operating standards across regions. Challenge constructively when payment, risk, customer service or operating standards need to be protected. Build strong working relationships while remaining firm on the standards required to protect the business. Team Development: Recruit, lead and develop a high-performing operational team. Create a culture of ownership, accountability, customer focus and continuous improvement. Coach team members to understand the full trade execution process. Develop future leaders capable of supporting long-term growth. Ad hoc duties as and when required and not limited within the role. Requirements Knowledge (Education & Related Experience): Minimum of 10 years’ experience in operational leadership, business management, trading operations, logistics, supply chain or related fields. Experience within commodity trading, chemicals, polymers, recycling, logistics, freight forwarding, supply chain or related industries. Strong understanding of contract-to-cash processes. Experience working across multiple countries, offices and time zones. Experience leading and developing teams. Experience implementing operational controls and business processes. Experience in a multinational business or globally distributed operating model. Experience using ERP, CRM, reporting or business management systems an advantage. Skills & Abilities: Strong financial and commercial acumen. Able to establish practical controls without slowing the business down unnecessarily. Able to build credibility quickly with commercial, finance, logistics and operational teams. Able to challenge senior colleagues constructively when business standards need to be upheld. Able to manage and respond quickly to changing or competing priorities. Highly organised, detail-minded and able to work independently. Able to present and clearly communicate information in speaking and writing. Able to ensure tasks are completed on time and to a high standard. Able to use the full suite of O365 products, especially Outlook, Excel, Word and Teams. Competencies: Non-Negotiables: Being Resilient, Collaborative, Customer Focused, Inquisitive, Reflective, Resourcefulness, Taking Initiative. Professional and ethical in their approach. Understands that upfront effort prevents issues down the line. Committed to on-going personal and professional development. Values team above self. Takes ownership of outcomes and follows through.

Location: France The Company Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic. Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing. Job Summary Your role will be to procure and sell recycled plastics, with a particular focus on PET (rPET). You will be working closely with local and global teams, communicating with colleagues across the world every day, a highly collaborative and entrepreneurial mindset are key to being a top performer. You will develop relationships with material suppliers & buyers, assess their capabilities for a fit with our client's strategy and market demands. Being able to manage ongoing negotiations, incoming new opportunities and customer development all at the same time makes this role suitable for a skilled business development executive who is results driven and uses time effectively. Success is achieved through a disciplined and consistent approach to building relationships, utilising the CRM and hunting for your own leads to keep a full pipeline of opportunities. The ideal candidate will thrive in a fast-moving environment, react quickly to changing priorities, be able to follow internal processes and proactively manage risk. An excellent communicator, you will demonstrate an optimistic and persistent approach, always open to giving and receiving feedback on performance. Challenges are seen as an opportunity to learn. This role is suited to an ambitious individual who is motivated, goal driven and wants to be part of a values driven organisation in a growth industry. Essential Duties & Responsibilities Business Development & Delivery Map the market and develop new suppliers & buyers from manufacturing (fibre, sheet & film), recycling & waste sectors. Assess client suitability against strategy, quality requirements & size of opportunity. Develop purchasing contracts for regular volumes of waste and recycled materials (particularly PET or rPET). Execute sales for scrap & recycled PET (rPET) sourced from our client's global locations to licensed manufacturers and recyclers. Actively seek out new opportunities and conduct market research through research, cold calling, networking, social media, attending conferences and trade fairs. Maximise margin by using effective negotiation techniques. Able to challenge customer views and counter objections to move towards closing a deal. Actively engage with the greater team to develop skills and share knowledge. Perform site visits to qualify, build relationships and discover market information. Develop and enhance relationships by being creative, innovative and offering excellent service that is responsive and tailored to client needs. Engage in constant and active risk management, to ensure the material is per the company and customer quality requirements. Reporting & Management Keep detailed logs in CRM of all activities constantly. Maintain accurate records of customer information in CRM, including material requirements. Provide feedback & market reports to Management. Use knowledge of competitors and market to develop our client’s unique selling propositions. Contribute to developing standard operating procedures to mitigate risk and ensure seamless workflow. Requirements Person Specification Knowledge (Education & Related Experience) At least 5 years’ experience in business development in raw materials supply. Experience in recycled plastic or prime PET an advantage, not a requirement. Experience of developing new accounts and long term contracts. Skills & Abilities Multilingual (fluent English is a requirement). Able to use logic and reasoning to appraise situations . Able to anticipate opportunities and risks. Able to build rapport quickly with colleagues and customers. Able to negotiate effectively with customers to maximise margins. Able to effectively collaborate with colleagues to achieve results. Able to manage and respond quickly to changing/competing priorities . Highly organized, able to independently plan own time. Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding). Able to present and clearly communicate information in speaking and writing. Able to ensure tasks are completed on time and to a high-standard. Able to use Excel, Outlook, Word and other MS Office products with high level of proficiency. Able to undertake effective research. General Attributes Non-Negotiables : Action oriented, Builds strong relationships, Curious, Driven to learn, Empathetic, Investigative, Reflective, Resilient, Resourceful, Seeks feedback, Trustworthy. Willing to take complete ownership of the role and drive success. Grit and determination. Persuasive with a ‘can do’ attitude. Self-aware and reflective on successes and failures. Not afraid to have challenging conversations. Understands that upfront effort prevents issues down the line. Committed to on-going personal and professional development. Values team above self.

Location: Poland The Company Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic. Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing. Job Summary Your role will be to procure and sell recycled plastics, with a particular focus on PET (rPET). You will be working closely with local and global teams, communicating with colleagues across the world every day, a highly collaborative and entrepreneurial mindset are key to being a top performer. You will develop relationships with material suppliers & buyers, assess their capabilities for a fit with our client's strategy and market demands. Being able to manage ongoing negotiations, incoming new opportunities and customer development all at the same time makes this role suitable for a skilled business development executive who is results driven and uses time effectively. Success is achieved through a disciplined and consistent approach to building relationships, utilising the CRM and hunting for your own leads to keep a full pipeline of opportunities. The ideal candidate will thrive in a fast-moving environment, react quickly to changing priorities, be able to follow internal processes and proactively manage risk. An excellent communicator, you will demonstrate an optimistic and persistent approach, always open to giving and receiving feedback on performance. Challenges are seen as an opportunity to learn. This role is suited to an ambitious individual who is motivated, goal driven and wants to be part of a values driven organisation in a growth industry. Essential Duties & Responsibilities Business Development & Delivery Map the market and develop new suppliers & buyers from manufacturing (fibre, sheet & film), recycling & waste sectors. Assess client suitability against strategy, quality requirements & size of opportunity. Develop purchasing contracts for regular volumes of waste and recycled materials (particularly PET or rPET). Execute sales for scrap & recycled PET (rPET) sourced from our client's global locations to licensed manufacturers and recyclers. Actively seek out new opportunities and conduct market research through research, cold calling, networking, social media, attending conferences and trade fairs. Maximise margin by using effective negotiation techniques. Able to challenge customer views and counter objections to move towards closing a deal. Actively engage with the greater team to develop skills and share knowledge. Perform site visits to qualify, build relationships and discover market information. Develop and enhance relationships by being creative, innovative and offering excellent service that is responsive and tailored to client needs. Engage in constant and active risk management, to ensure the material is per the company and customer quality requirements. Reporting & Management Keep detailed logs in CRM of all activities constantly. Maintain accurate records of customer information in CRM, including material requirements. Provide feedback & market reports to Management. Use knowledge of competitors and market to develop our client’s unique selling propositions. Contribute to developing standard operating procedures to mitigate risk and ensure seamless workflow. Requirements Person Specification Knowledge (Education & Related Experience) At least 5 years’ experience in business development in raw materials supply. Experience in recycled plastic or prime PET an advantage, not a requirement. Experience of developing new accounts and long term contracts. Skills & Abilities Multilingual (fluent English is a requirement). Able to use logic and reasoning to appraise situations . Able to anticipate opportunities and risks. Able to build rapport quickly with colleagues and customers. Able to negotiate effectively with customers to maximise margins. Able to effectively collaborate with colleagues to achieve results. Able to manage and respond quickly to changing/competing priorities . Highly organized, able to independently plan own time. Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding). Able to present and clearly communicate information in speaking and writing. Able to ensure tasks are completed on time and to a high-standard. Able to use Excel, Outlook, Word and other MS Office products with high level of proficiency. Able to undertake effective research. General Attributes Non-Negotiables : Action oriented, Builds strong relationships, Curious, Driven to learn, Empathetic, Investigative, Reflective, Resilient, Resourceful, Seeks feedback, Trustworthy. Willing to take complete ownership of the role and drive success. Grit and determination. Persuasive with a ‘can do’ attitude. Self-aware and reflective on successes and failures. Not afraid to have challenging conversations. Understands that upfront effort prevents issues down the line. Committed to on-going personal and professional development. Values team above self.

Location: Lagos, Nigeria We’re looking for a Product Manager to own the Customer Support product experience end-to-end. You’ll define the vision, roadmap, and execution for support tools and processes that improve resolution time, customer satisfaction, and operational efficiency across app, web, and contact centre channels. Key Responsibilities Define and execute the roadmap for customer support products (in-app help, ticketing, knowledge base, chat/voice integrations, self-service flows). Work with Engineering, Design, Support Ops, and Compliance to ship features that reduce handle time, increase first-contact resolution, and improve NPS/CSAT. Analyse support data (ticket volumes, categories, SLAs, escalation rates) to identify pain points and prioritize improvements. Partner with Risk, Collections, and Product teams to ensure support workflows align with regulatory and policy requirements. Run experiments and A/B tests on support flows, FAQs, and in-app guidance to drive self-service adoption. Build clear metrics and dashboards for support performance and report regularly to leadership. Requirements 3+ years of customer service product management experience, preferably in fintech, banking, or digital lending in Nigeria. Strong understanding of customer support operations, ticketing systems, and omnichannel support (app, web, call centre). Experience with data-driven prioritization, experimentation, and support metrics (FCR, AHT, SLA, CSAT/NPS). Familiarity with CBN/NDIC regulatory environment and financial services compliance is a plus. Excellent communication, stakeholder management, and problem-solving skills. Benefits You’ll receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges. Shape the future of fintech in Nigeria with products that reach millions, backed by a competitive salary plus performance bonuses and health benefits. Thrive in a fast paced work environment with flexibility, collaboration, and access to cutting-edge tools. Join a diverse, inclusive team where all voices are valued, and professional growth is a priority.

Location: Dammam, Saudi Arabia We are seeking an experienced Electrical Construction Manager to lead and manage industrial electrical and E&I construction projects from mobilization and installation through testing, commissioning, energization, and final client handover. Key Responsibilities Plan, manage, and supervise industrial electrical construction projects. Lead installation of MV/LV substations, transformers, switchgear, MCCs, and switchyards . Supervise cable laying, jointing, termination, testing, and energization activities. Oversee installation of motors, pumps, VFDs, protection, metering, and control systems . Coordinate PLC, SCADA, instrumentation, and communication-system works. Review electrical drawings, specifications, BOQs, method statements, and project schedules. Support planning teams with construction plans, manpower requirements, and material forecasts. Manage engineers, technicians, labor teams, and subcontractors. Coordinate with clients, consultants, vendors, and other engineering disciplines. Monitor project progress, productivity, cost, quality, and schedule performance . Ensure compliance with approved drawings, project specifications, and applicable standards. Enforce HSE requirements, permit-to-work procedures, and safe working practices. Requirements Bachelor’s Degree in Electrical Engineering from a recognized university. 15+ years of experience in industrial electrical construction projects. Extensive experience with MV/LV systems, substations, transformers, switchgear, MCCs, cables, motors, protection, and control systems . Strong experience in installation, testing, commissioning, energization, and project handover . Proven experience managing multidisciplinary teams, subcontractors, project schedules, costs, quality, and HSE requirements . A senior electrical construction professional with strong hands-on project leadership experience across industrial electrical systems, capable of managing construction activities, teams, subcontractors, and client coordination while delivering projects safely, on schedule, and to specification.

Location: Dubai, United Arab Emirates We are looking for Relationship Manager to join our team. Our future employee will be responsible for developing and maintaining strong relationships with clients, ensuring their needs are met. This role involves acting as the main point of contact for clients, providing exceptional service, and driving business growth through effective relationship management. Responsibilities: Establish and maintain strong relationships with clients, stakeholders, and partners to foster business development. Understand client needs and objectives to provide tailored solutions and support. Coordinate communication between clients and internal teams to ensure project goals are met. Monitor industry trends and developments to identify new business opportunities. Attend networking events and industry conferences to promote and build client relationships. Requirements 3 years+ experience in relationship management with a developer company in UAE. Strong communication and negotiation skills. Ability to build trust with clients and stakeholders. Proficient in CRM software and Microsoft Office Suite. Strong problem-solving skills and ability to handle multiple assignments. Valid UAE driving license is preferred. Benefits Competitive salary; Official UAE employment status; Comprehensive medical insurance coverage;

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic's enterprise business is growing fast, and enterprises are adopting Claude across product surfaces. Before they can deploy at scale, they need the same foundations everywhere: security and compliance controls, identity and access management, data governance, admin controls, and cost and spend management. This work is especially critical for customers in regulated industries (financial services, healthcare, public sector), whose security, privacy, and resilience requirements set the bar for everyone else. We're looking for a Technical Program Manager to partner with the teams that own these enterprise foundations, own the planning and execution rhythm that gets each capability onto every surface, and contribute to a coherent leadership view of coverage, gaps, and progress across products. This is a senior role: product, engineering, and GTM leaders will look to you for where we stand on enterprise readiness and for the plan to close the gaps. Responsibilities Run the planning and operating cadence for the foundational-capability roadmap across surfaces: clear DRIs, sequenced dependencies, and a single source of truth on coverage and status for product, engineering, and GTM leadership Drive the highest-priority foundational capability programs end to end, from scoping and tradeoff decisions through delivery on every surface Shape the readiness bar for new products and features: what a surface must have in place before it reaches enterprise customers, and the call on in-flight features that are missing controls Work across teams and directly with customers: partner with sales, customer success, solutions, and support on active deals and escalations, join customer security and compliance reviews, and bring what enterprises are blocked on back to product and engineering Translate customer and regulatory requirements into technical programs: work with legal, compliance, and GTM to prioritize the highest-impact enterprise asks and map them to roadmaps with dates Sample projects include Take a regulated customer's security control assessment from findings to closed gaps, with owners and dates across product, security, and infrastructure Stand up a data residency program: gather requirements by market, what each surface must support, and sequencing with infrastructure Build the operating model for co-building with a large enterprise design partner: staffing, cadence, and how their asks reach the roadmap Extend healthcare compliance coverage to new product surfaces, with a migration path customers can actually take You may be a good fit if you Have 8+ years of technical program management experience, with a track record of building cross-functional programs from scratch in ambiguous environments Have driven decisions among senior leaders with competing priorities, and are comfortable plainly articulating what is and is not ready for enterprise customers Have driven adoption of platform or horizontal capabilities across product teams that don't share a reporting line, where success depended on other teams building on what you shipped Understand what enterprises require before they adopt at scale, particularly for customers in regulated industries: security and compliance frameworks (SOC 2, ISO 27001, HIPAA, FedRAMP), identity and access (SSO, SCIM, RBAC), data governance (retention, residency, customer-managed keys), audit logging, and spend controls Have worked directly with regulated customers on their security reviews, questionnaires, audit findings, and contract redlines, and understand how control design, evidence collection, and engineering delivery fit together Thrive when the operating model itself is still being defined and see shaping it as part of the job Strong candidates may also have Owned a HIPAA program end to end at a software company, including BAAs, PHI handling, and supporting product controls Worked with financial services customers on data retention, data residency, and encryption requirements (including retention and deletion commitments, regional hosting, customer-managed keys, and contractual evidence and attestations) Run a design partnership or co-build with a large enterprise customer Experience using Claude or other LLM tooling to automate program tracking and reporting The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $365,000 — $435,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Toronto; New York Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT THE ROLE We're looking for an Engineering Manager to lead our Deployment Engineering team in North America. This isn't a typical management role - we need someone who thrives in a fast-paced, high-growth environment and leads from the front: technically sharp, hands-on, and relentlessly focused on impact. You'll manage a team of Forward Deployed Engineers on the front lines of building agentic solutions with Cohere's North platform, balancing technical excellence with the kind of team leadership that actually moves things forward. You'll be solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications. WHAT YOU'LL DO - Lead and mentor a team of Forward Deployed Engineers focused on building agentic solutions with North in on-premises environments. - Take ownership of customer success from technical implementation through delivery. - Collaborate closely with Product, Engineering, and Sales to shape how we deliver AI to enterprises. - Build relationships with technical stakeholders on the customer end. - Foster a culture of continuous improvement and innovation, focusing on bringing agentic solutions to every step of the development process. - Define and implement processes that scale agent development and deployment across multiple client environments   WHAT WE'RE LOOKING FOR - 8+ years of experience in software engineering - 2+ years of experience managing software engineering teams - Experience managing engineers in a fast-paced, high-growth environment - Hands-on experience building and deploying enterprise software at scale, with focus on agentic applications - High agency - you don't wait for permission to solve problems - A doer mentality - you dig in, get stuff done, and can execute in fast-paced environments - Excellent communication skills in English, with ability to translate technical concepts for both technical and business audiences   NICE TO HAVE'S - Experience with AI/ML infrastructure - Background in enterprise security and compliance. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Canada; United States Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! We're looking for an Engineering Manager to lead our Deployment Engineering team. This isn't a typical management role — we need someone who leads from the front, gets their hands dirty, and drives impact. You'll manage a team of Forward Deployed Engineers who are on the front lines of deploying Cohere's North platform into customer environments. You should be ready to be a force to be reckoned with. Location: North America (remote-first) WHAT YOU'LL DO - Lead and mentor a team of Forward Deployed Engineers - Drive end-to-end deployment of North in private cloud and on-premises environments - Take ownership of customer success from technical implementation through delivery - Collaborate closely with Product, Engineering, and Sales to shape how we deliver AI to enterprises - Mentor your team on cloud infrastructure, Kubernetes, and enterprise-grade deployments - Optimize performance for OpenSearch, databases, and other K8s services - Define scaling guidelines for GPU and CPU compute resources - Build processes & technology that scales — we're growing fast. WHAT WE'RE LOOKING FOR - 5+ years of experience in software engineering with demonstrated leadership - Hands-on experience deploying enterprise software at scale - Strong expertise in cloud infrastructure (Azure, AWS, GCP) - Experience with Kubernetes, Helm, and CI/CD pipelines - High agency — you don't wait for permission to solve problems - A doer mentality — you dig in and get stuff done - Experience managing engineers in a fast-paced, high-growth environment - Excellent communication skills in English. NICE TO HAVE'S - Fluency in additional European languages - Experience with AI/ML infrastructure - Background in enterprise security and compliance. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As our Manager, Security Incident Response, you are at the center of how 1Password handles the moments that matter most. You will build and lead a team of builders: responders who don't just work incidents, but engineer the automation, tooling, and systems that make response faster and more scalable over time. You will guide program maturity, scale the team's capabilities through AI-assisted tooling, reinforce operational excellence, and step in as incident manager during complex, high-severity events. Success in this role blends strong people leadership with technical depth and sound judgment. As part of the Security leadership team, you will shape response strategy, build effective cross-functional partnerships, and help protect a product trusted by millions. This role reports to the Senior Manager, Threat Operations. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: • 5+ years in security incident response, with 2+ years as a people manager or technical leader supporting career development and performance management. • Experience building or scaling incident response automation, tooling, or AI-assisted workflows (triage, enrichment, investigation), with sound judgment about where automation should and shouldn’t make decisions. • Experience setting clear expectations, defining ownership, delegating work, and measuring outcomes. • Experience managing high-pressure security incidents with clarity, structure, and calm. • Strong understanding of cloud-native, SaaS, and identity-driven attack techniques and how to respond to them. • Strong communication skills, including the ability to explain complex findings, tradeoffs, and recommendations to technical and non-technical audiences. • Experience breaking down strategic initiatives into projects, coordinating team sprints, and managing work across competing priorities. • Passion for fostering psychological safety and stability in stressful environments. Who you are: • A people-first leader who prioritizes team development, psychological safety, and performance. • A builder at heart, someone who thinks in systems and automation, not just case queues, and hires and develops engineers with that same instinct. • Proactive in identifying gaps, inefficiencies, or operational risks and bringing forward actionable solutions, including where AI or automation can close them. • Effective at driving alignment across teams with differing priorities and perspectives. • Calm and decisive during high-pressure situations, with the judgment to prioritize effectively and make difficult tradeoffs. • A clear and transparent communicator who can align teams with differing priorities, surface tradeoffs, and advocate for sound security decisions. • Motivated by protecting people, data, and the business. What you can expect: • Build, lead, and develop a team of incident responders and security builders, setting clear expectations, creating meaningful ownership, and supporting growth. • Delegate effectively based on team strengths, development goals, capacity, and operational needs while maintaining accountability for outcomes. • Define and drive the security incident response roadmap and strategic priorities, including maturing agentic incident response, structured threat hunting, and insider risk investigations as sustained, scaled capabilities rather than one-time builds. • Balance competing priorities across incident response, strategic initiatives, and team development; make tradeoffs clear and push back when timelines, approaches, or requests create unnecessary risk or unsustainable workload. • Scale team capacity through AI-assisted tooling and automation, maintaining appropriate controls around human judgment, approval, auditability, and rollback. • Oversee detection, triage, containment, remediation, and post-incident learning, serving as an escalation point and incident manager for complex or high-severity events. • Partner with Detection Engineering, Cyber Threat Intelligence, Red Team and other teams to improve cross-functional processes and close detection or response gaps identified through investigations. • Evolve playbooks, training, tabletop exercises, metrics, and reporting to strengthen operational readiness and program maturity. • Participate in the on-call rotation, serving as the leadership escalation or incident manager during major or complex incidents. • Track and report on incident trends, operational metrics, and program maturity, including the impact of automation and AI tooling on response time and coverage. USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $171,000 CAD and $248,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: New York, NY (HQ); San Francisco, CA; Miami, FL Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Product Partnerships at Ramp is where we go when the right partner doesn't exist yet — or when the canonical partner doesn't move fast enough. The team owns the integrations that expand Ramp's product surface area: tax and compliance automation, agentic commerce, data partnerships, international payments, receipt and payment automation, and the technical substrate that lets Ramp plug into any system a customer runs. This role isn't about hitting a quota. It's about picking the right partners in emerging categories, negotiating the terms, shipping the integration with our Product and Engineering teams, and turning the launch into something customers actually feel. Recent and active examples: selecting an AI-native VAT compliance partner, white-labeling eInvoicing for international markets, shipping receipt automation, building agentic payment partnerships, and negotiating data governance terms with the largest platforms in the industry. You'll work directly with Product, Engineering, Legal, and GTM. You'll own deals end-to-end. The bar is partnerships that move Ramp's product forward — not deals that move a number on a dashboard. WHAT YOU'LL DO - Own the full lifecycle of strategic product partnerships: source, qualify, negotiate commercial and legal terms, structure the integration with Product and Engineering, launch, and scale - Translate partner capabilities into product opportunities: work side-by-side with Product and Engineering to scope what's worth building, and with Legal on risk, liability, and regulatory framing - Negotiate complex commercial terms — pricing, rev share, MSA, BAFO cycles, multi-year structure, data and IP rights - Quarterback launches across Marketing, Sales, and Solutions to make sure customers actually adopt what we ship - Build durable relationships with senior counterparts at partner organizations and run formal cadences (QBRs, exec syncs) once partnerships are live - Define and report against partnership KPIs that map to Ramp's product and revenue priorities WHAT YOU NEED - 7+ years across Business Development, Strategic Partnerships, Product Partnerships, Product Management, or a related discipline, with a clear track record of owning deals end to end (sourcing through launch) - Experience structuring and closing partnerships that required real product and engineering work — not channel referrals or reseller motions - Strong fluency with API-based integrations: comfortable scoping technical work directly with engineers and PMs, and translating between partner-side and product-side stakeholders - Comfortable operating in ambiguity — you've picked partners in spaces where there was no obvious incumbent and made the call stick - Strong commercial instincts: pricing, term structure, risk allocation, and the ability to drive a contract to signature without hand-holding from legal NICE TO HAVES - Background that includes one of the categories above. Strong preference for Product Management - Direct experience negotiating data, API, or model-access governance terms (MCP, model providers, platform data exposure) - Shipped a product partnership that opened a new vertical, geography, or category for your company - Prior exposure to ERP or accounting ecosystems (relevant context, not the primary job) - Experience as a design-partner manager for early-stage products BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York City Workplace: OnSite ABOUT PINECONE: Pinecone is the trusted AI knowledge company. Its trusted AI knowledge platform—including its Database, Nexus, and Marketplace products—power accurate, fast, and cost-effective AI applications for more than 10,000 customers and 1M developers worldwide. Pinecone's mission is to make AI knowledgeable. For more information, visit pinecone.io http://pinecone.io. ABOUT THE ROLE/TEAM: As a Technical PMM, you will help developers, software engineers, and machine learning scientists understand how Pinecone enables knowledgeable AI applications. You will accomplish this through messaging and positioning, GTM strategy, launch planning, and enablement for key product features. You will work closely with Product, Sales, Developer Relations, and Marketing teams to ensure our customers understand the value of our platform. RESPONSIBILITIES: - Product Launches & GTM Strategy: - Develop launch plans for product releases, align with product teams, and manage GTM execution. - Lead core launch teams with cross-functional members (documentation , communications, developer relations, product, growth marketing, etc). - Measure customer impact and adoption post-launch, iterating on strategies as needed. - Positioning & Messaging: - Craft compelling, technically accurate messaging for AI-powered search and retrieval solutions. - Build product narratives for enterprise and developer audiences that differentiate Pinecone from competitors. - Develop and maintain positioning for new product capabilities - Customer & Market Insights: - Partner with customers to develop case studies, gathering business impact metrics and architectural insights. - Engage in customer interviews and research to refine messaging and identify key value drivers. - Content Development & Enablement: - Develop internal and external enablement materials, including sales training, pitch decks, and GTM enablement sessions. - Collaborate with marketing to create social posts, blogs, and technical content. REQUIREMENTS: - 7+ years of experience in product marketing, ideally at a developer-focused or AI/ML infrastructure company. - Strong technical acumen with hands-on experience in AI, ML, vector search, cloud computing, or databases. - Proven track record in launching technical products and driving adoption in enterprise and developer communities. - Partner with enterprise sales to build sales enablement and help navigate the deal. - Ability to translate complex technical concepts into clear, compelling messaging for different audiences. - AI-native workflow from content creation to automating away process - Experience working cross-functionally with Product, Engineering, Developer Relations, and Sales teams. - Excellent written and verbal communication skills. BONUS POINTS: - Experience in developer marketing or working directly with AI/ML practitioners. - Familiarity with vector databases, retrieval-augmented generation (RAG), or search technologies. - Knowledge of cloud infrastructure and AI model deployment. PERKS & BENEFITS: - Comprehensive health coverage including medical, dental, vision, and mental health resources - 401(k) Plan - Equity award - Flexible time off - Paid parental leave - Annual Company Retreat - WFH Equipment Stipend All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

Location: Poland Workplace: remote About airSlate airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.   We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Ukraine and Philippines.  At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment. About pdfFiller team: We are a passionate and ambitious team of 120+ people on a mission to succeed with our online PDF creator and editor — pdfFiller. pdfFiller empowers over 10 million users every month to create and edit PDFs, send them for signing, and securely store documents within a single application. Offering unlimited storage, unlimited templates, and cross-platform integration, pdfFiller is the only PDF editor needed to get your document done. Beyond core editing, pdfFiller helps SMB customers move fast on document-based workflows — from invoice templates and lease agreements to online fax and notarization — so they can go fully paperless and focus on running their business, while securely handling financial, legal, and HR-related use cases through e-signature workflows and bulk form response collection. Now, we are looking for a Principal Product Manager to join us in the next chapter of growth as our brand expands and we bring new products to market. What you will be working on: Own a product track end to end: strategy, discovery, roadmap, delivery and outcome. You decide what problem is worth solving, not only what gets built next. Run evidence-led discovery. Customer interviews, support insight, behavioral data and competitive analysis, turned into clear written problem statements and sized opportunities. Prioritize against business impact. Make the case for investment in your area, and against work that will not pay off, including your own. Ship with your triad. Partner with a designer and an engineering manager to cut work into small increments, write clear requirements, and hold quality, stability and security as non-negotiable. Experiment and read the results honestly. Define hypotheses and success metrics before you build, run A/B tests at real scale, and stop what does not work. Own your numbers. Define the KPIs for your track, monitor the funnel, and report progress, risk and learnings to product leadership. Work across functions and across the portfolio: marketing, support, data, and the sibling products at airSlate. What we expect from you: 5+ years in product management, including at least two owning a self-serve SaaS product, or a significant surface of one, end to end. A track record of measurable business outcomes (conversion, activation, retention, ARPU), not a list of shipped features. Strong experimentation practice: designing and sizing A/B tests, interpreting results, and acting on negative results. Comfort with data: defining metrics, working in a BI tool, reading or writing SQL, forming and testing hypotheses independently. Discovery craft: talking to customers directly, and turning what you hear into problem statements a team can act on. Product-led growth in a high-volume self-serve funnel: paid acquisition, trial or freemium, activation and monetization. Shipping AI features into real user workflows, with a realistic view of where AI adds value and where it does not. Ability to work in ambiguity and bring structure to it. Comfortable using AI to significantly increase personal productivity. Nice to have: Domain background in documents, workflow automation, e-signature, fintech, HR tech or legal tech. SMB or prosumer customers rather than enterprise-only. Professional working proficiency in English, B2 to C1 or above. Much of our decision-making happens in writing. Polish (B1 to B2) is a plus, not a requirement. What we offer   Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.   Competitive compensation and stock options - We offer salaries that reflect local market conditions and experience,  plus a performance-based bonus system and stock options so you share in the company’s growth.   Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.   Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.   Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.   Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.   Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.       It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.   Read our Recruitment Privacy Notice to Learn how we process your personal information.

Location: United States (Remote) Workplace: Remote ABOUT ONEPAY OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: - Ready to run - Hungry and driven by urgency - Exceptional at what they do, with low ego - Comfortable operating in motion THE ROLE As a Product Manager on the Banking team at OnePay, you'll own the roadmap and day-to-day execution for our Cash Advance product and other Banking features. You'll leverage your technical, design, and analytical skills to directly shape how millions of customers manage short-term cash flow, while partnering with other teams to ensure seamless and scalable experiences across our app and point-of-sale channels. This role offers a significant opportunity to massively impact both our customers and our company. You will: - Design and ship the next phase of Cash Advance as we grow and scale massively - Drive the roadmap by understanding customer pain points, defining requirements, and shipping features - Bring real quantitative rigor to how we convert users, set limits, optimize repayment, and manage fee structure and unit economics - Partner closely with a cross-functional group of analytics, legal, engineering, design, risk, and servicing to keep the roadmap moving YOU BRING - 3 - 8 years of relevant experience owning an overdraft, Cash Advance, or Consumer Lending product - You are not afraid to dig into the details and the underlying mechanics (limits, repayment, fees, etc.) - note: you do not need full underwriting depth - A track record of operating independently with minimal ramp-up - Strong analytical chops; comfortable working side by side with data and risk partners - Highly detail-oriented, thrives in a genuinely cross-functional environment - Drive and proactivity - everyone here is a builder and executor WHAT WE OFFER - Competitive base salary, stock options, and health benefits from Day 1 - 401(k) plan with company match - Remote-friendly (US), flexible time off (FTO), and opportunities for growth - A high-growth, mission-driven, inclusive culture where your work has real impact STANDARD INTERVIEW PROCESS Our process varies by role. Most candidates go through: - AI-assisted initial screen - Interview with Talent Partner - Technical or Hiring Manager Interview - Team Interview - Executive Interview - Offer! EQUAL EMPLOYMENT OPPORTUNITY To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Location: Toronto, Canada Workplace: onsite Role type: Full-time Location: Toronto, Ontario - onsite Salary: $70,000 to $80,000 About Global University Systems Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide. About OIHI The Ontario Institute of Health and Innovation (OIHI) is a registered Career College in Ontario dedicated to preparing the next generation of allied health professionals. With a growing portfolio of approved programs, strong practicum partnerships across 150+ healthcare organizations, and an expanding presence in corporate training and continuing education, OIHI is positioned at the intersection of workforce development and healthcare innovation. Summary of the Role The Academic Manager at the Ontario Institute of Health and Innovation (OIHI) is a pivotal leadership role responsible for driving the daily operational success of our academic programs. Operating fully on-campus, this position ensures that OIHI programs are delivered to the highest standards of academic excellence and regulatory compliance. The successful candidate will lead a team of Program Leads and faculty, champion student success initiatives, and seamlessly bridge the gap between academic strategy and daily operational execution within the dynamic environment of an Ontario career college. Key Responsibilities Academic Operations & Efficiency Oversee the day-to-day academic operations and delivery of OIHI programs. Maintain a strong on-campus presence and provide timely support to students, faculty, and Program Leads. Ensure programs and courses are delivered according to approved schedules, curriculum requirements, institutional policies, and applicable regulatory requirements. Monitor academic operations, identify issues and inefficiencies, and implement practical solutions. Manage Program Leads and ensure consistent and effective program delivery. Coordinate with Scheduling and other departments to support effective faculty and course scheduling. Resolve day-to-day academic operational issues and escalate significant matters to the Associate Dean as required. Teach or provide instructional coverage when required to support continuity of program delivery. Faculty Management Provide day-to-day supervision and support to Program Leads and faculty. Support faculty recruitment, interviewing, onboarding, orientation, and scheduling. Monitor faculty performance, teaching quality, attendance, engagement, and compliance with academic expectations. Provide coaching, feedback, and performance support as required. Coordinate faculty coverage and address faculty-related delivery issues. Support faculty development and ensure all faculty documentation, qualification records, and adult education methodologies remain current and compliant with Ministry standards. Student Success Monitor and support interventions related to attendance, academic performance, progression, and retention. Ensure students receive timely and consistent academic support and communication. Support academic appeals and other academic processes in accordance with institutional policies. Collaborate with Student Success, Registration, Admissions, Financial Aid, and other departments to resolve student issues. Academic Quality Monitor the quality and consistency of teaching, assessment, and program delivery. Conduct or coordinate classroom observations and academic quality reviews. Review student and faculty feedback and follow up on identified academic concerns. Support consistent academic practices across programs and identify opportunities for continuous improvement. Work with Program Leads, faculty, and the LMS Specialist to maintain effective in-person, synchronous, and asynchronous learning experiences. Compliance Support academic preparation for program audits, regulatory reviews, inspections, and internal quality reviews. Ensure academic operations, faculty files, student academic records, and program documentation meet institutional and Ontario career college regulatory requirements. Monitor academic compliance requirements and address identified gaps in a timely manner. Maintain organized and audit-ready academic documentation. Support program reviews and required corrective actions. Qualifications and Competencies Bachelor's degree in education, business administration, healthcare, or a related field; a master's degree is an asset. Previous academic management or academic operations experience within an Ontario career college is required. Demonstrated knowledge of the Ontario career college regulatory and operating environment. Minimum 3–5 years of relevant postsecondary academic operations, program management, or faculty management experience, including supervisory or leadership responsibilities. Meets the statutory instructor qualifications under the Ontario Career Colleges Act, 2005, requiring a minimum of 48 months of relevant occupational experience (or 24 months combined with a related degree/diploma) is required. Experience managing healthcare, medical, clinical, or other vocational programs is a strong asset. Demonstrated experience managing faculty and supporting multiple programs or student cohorts. Experience with academic quality assurance, student academic issues, regulatory compliance, and program audits. Strong operational, organizational, problem-solving, and people-management skills. Ability to work effectively in a fast-paced, student-focused environment and manage competing priorities. Experience with Learning Management Systems (LMS) and Student Information Systems (SIS) is an asset. Ability and willingness to teach or provide instructional coverage when operationally required, and possess the requisite occupational experience to meet Ministry instructor qualifications. Ability to work fully on-site. Successful completion of a Criminal Record Check and/or Vulnerable Sector Check is required prior to employment. Working Conditions Environment: Fully on-site at the OIHI campus; standard office and academic environment. Pace & Demands: Fast-paced, student-focused environment requiring the ability to manage competing priorities, handle frequent interruptions, and resolve immediate operational crises. Hours of Work: Standard business hours, with the occasional requirement to work flexible hours to support program delivery, student needs, or institutional audits. Physical Requirements: Frequent movement across the campus to conduct classroom observations, support faculty, and engage with students. What We Offer Competitive Compensation Performance-Based Commission: Uncapped commission tied to enrollment and institutional performance. 100% Employer-Paid Benefits: We cover 100% of the premiums for your extended health care, dental care, and Employee and Family Assistance Plan (EFAP), ensuring you and your family have comprehensive support at no monthly cost to you. Competitive paid time off: 15 days vacation. Diverse and inclusive workforce: We celebrate diversity, individuality, ideas and experiences – everyone has a voice. Start-up spirit on a global scale: We have the agility, ambition and ideas of a start-up but the size, scale and reputation of a Group. High employee retention and loyalty: We are proud to retain incredible talent leading exciting careers with us. Collaborative leadership: A leadership team committed to innovation in allied health education. Career Growth: Professional development opportunities within a growing national education organization. We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search. OIHI is an equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. Accommodations are offered upon request for applicants participating in all phases of the recruitment and selection process in line with our Accessibility Policy, the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code. If you require accommodations at any point during the application and hiring process, please contact Talent@guscancolleges.ca . Artificial intelligence is used to screen, assess or select applicants. Vacancy Status: Existing Vacancy.

Location: Toronto, Canada Workplace: onsite Role type: Full-time Location: Toronto, Ontario - onsite Salary: $70,000 to $80,000 About Global University Systems Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide. About OIHI The Ontario Institute of Health and Innovation (OIHI) is a registered Career College in Ontario dedicated to preparing the next generation of allied health professionals. With a growing portfolio of approved programs, strong practicum partnerships across 150+ healthcare organizations, and an expanding presence in corporate training and continuing education, OIHI is positioned at the intersection of workforce development and healthcare innovation. Summary of the Role The Academic Manager at the Ontario Institute of Health and Innovation (OIHI) is a pivotal leadership role responsible for driving the daily operational success of our academic programs. Operating fully on-campus, this position ensures that OIHI programs are delivered to the highest standards of academic excellence and regulatory compliance. The successful candidate will lead a team of Program Leads and faculty, champion student success initiatives, and seamlessly bridge the gap between academic strategy and daily operational execution within the dynamic environment of an Ontario career college. Key Responsibilities Academic Operations & Efficiency Oversee the day-to-day academic operations and delivery of OIHI programs. Maintain a strong on-campus presence and provide timely support to students, faculty, and Program Leads. Ensure programs and courses are delivered according to approved schedules, curriculum requirements, institutional policies, and applicable regulatory requirements. Monitor academic operations, identify issues and inefficiencies, and implement practical solutions. Manage Program Leads and ensure consistent and effective program delivery. Coordinate with Scheduling and other departments to support effective faculty and course scheduling. Resolve day-to-day academic operational issues and escalate significant matters to the Associate Dean as required. Teach or provide instructional coverage when required to support continuity of program delivery. Faculty Management Provide day-to-day supervision and support to Program Leads and faculty. Support faculty recruitment, interviewing, onboarding, orientation, and scheduling. Monitor faculty performance, teaching quality, attendance, engagement, and compliance with academic expectations. Provide coaching, feedback, and performance support as required. Coordinate faculty coverage and address faculty-related delivery issues. Support faculty development and ensure all faculty documentation, qualification records, and adult education methodologies remain current and compliant with Ministry standards. Student Success Monitor and support interventions related to attendance, academic performance, progression, and retention. Ensure students receive timely and consistent academic support and communication. Support academic appeals and other academic processes in accordance with institutional policies. Collaborate with Student Success, Registration, Admissions, Financial Aid, and other departments to resolve student issues. Academic Quality Monitor the quality and consistency of teaching, assessment, and program delivery. Conduct or coordinate classroom observations and academic quality reviews. Review student and faculty feedback and follow up on identified academic concerns. Support consistent academic practices across programs and identify opportunities for continuous improvement. Work with Program Leads, faculty, and the LMS Specialist to maintain effective in-person, synchronous, and asynchronous learning experiences. Compliance Support academic preparation for program audits, regulatory reviews, inspections, and internal quality reviews. Ensure academic operations, faculty files, student academic records, and program documentation meet institutional and Ontario career college regulatory requirements. Monitor academic compliance requirements and address identified gaps in a timely manner. Maintain organized and audit-ready academic documentation. Support program reviews and required corrective actions. Qualifications and Competencies Bachelor's degree in education, business administration, healthcare, or a related field; a master's degree is an asset. Previous academic management or academic operations experience within an Ontario career college is required. Demonstrated knowledge of the Ontario career college regulatory and operating environment. Minimum 3–5 years of relevant postsecondary academic operations, program management, or faculty management experience, including supervisory or leadership responsibilities. Meets the statutory instructor qualifications under the Ontario Career Colleges Act, 2005, requiring a minimum of 48 months of relevant occupational experience (or 24 months combined with a related degree/diploma) is required. Experience managing healthcare, medical, clinical, or other vocational programs is a strong asset. Demonstrated experience managing faculty and supporting multiple programs or student cohorts. Experience with academic quality assurance, student academic issues, regulatory compliance, and program audits. Strong operational, organizational, problem-solving, and people-management skills. Ability to work effectively in a fast-paced, student-focused environment and manage competing priorities. Experience with Learning Management Systems (LMS) and Student Information Systems (SIS) is an asset. Ability and willingness to teach or provide instructional coverage when operationally required, and possess the requisite occupational experience to meet Ministry instructor qualifications. Ability to work fully on-site. Successful completion of a Criminal Record Check and/or Vulnerable Sector Check is required prior to employment. Working Conditions Environment: Fully on-site at the OIHI campus; standard office and academic environment. Pace & Demands: Fast-paced, student-focused environment requiring the ability to manage competing priorities, handle frequent interruptions, and resolve immediate operational crises. Hours of Work: Standard business hours, with the occasional requirement to work flexible hours to support program delivery, student needs, or institutional audits. Physical Requirements: Frequent movement across the campus to conduct classroom observations, support faculty, and engage with students. What We Offer Competitive Compensation Performance-Based Commission: Uncapped commission tied to enrollment and institutional performance. 100% Employer-Paid Benefits: We cover 100% of the premiums for your extended health care, dental care, and Employee and Family Assistance Plan (EFAP), ensuring you and your family have comprehensive support at no monthly cost to you. Competitive paid time off: 15 days vacation. Diverse and inclusive workforce: We celebrate diversity, individuality, ideas and experiences – everyone has a voice. Start-up spirit on a global scale: We have the agility, ambition and ideas of a start-up but the size, scale and reputation of a Group. High employee retention and loyalty: We are proud to retain incredible talent leading exciting careers with us. Collaborative leadership: A leadership team committed to innovation in allied health education. Career Growth: Professional development opportunities within a growing national education organization. We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search. OIHI is an equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. Accommodations are offered upon request for applicants participating in all phases of the recruitment and selection process in line with our Accessibility Policy, the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code. If you require accommodations at any point during the application and hiring process, please contact Talent@guscancolleges.ca . Artificial intelligence is used to screen, assess or select applicants. Vacancy Status: Existing Vacancy.

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Every request that hits Claude — from claude.ai , the API, our cloud partners, or internal research — depends on a set of decisions made before it ever reaches a model: where each request should be served and how much capacity each model needs right now. Getting those decisions right is crucial to satisfying throughput, reliability, and latency constraints. This group builds the control plane that makes those decisions for Anthropic's inference fleet and own the inference request path. This is a deeply technical group. The engineers here design placement and load-balancing algorithms, build quantitative models of demand, capacity, and system performance, improve latency across kernel, network, and framework boundaries, and reason carefully about how a change to the fleet ripples through everything that depends on it. You'll lead a strong group of ML platform, infrastructure, and distributed-systems engineers working alongside the teams that build our ML internals and cloud infrastructure. You need enough systems depth to make architectural calls, hire people who go deep, and see when a proposed change will ripple across the fleet. You're accountable for the health of the whole path from request to model: its efficiency, its reliability, and how well it evolves as models, hardware, and clouds change underneath it. Key responsibilities Own the technical roadmap for how the inference fleet is coordinated — where traffic goes, where capacity lives, how caches are placed, how fast the system reacts to demand, and the protocols that keep the control plane and the inference engines in sync Partner with the product, inference engine, performance, and capacity teams to identify throughput, latency, utilization, and cost wins, then turn those into shipped improvements with measurable results Build the group's habit of quantitative modeling: claim a win only when you can measure it, and know before you ship what the expected effect is Set technical strategy for how the control plane evolves across heterogeneous hardware, across multiple cloud providers, and across all our serving surfaces Run the group's operational backbone — on-call rotations, incident response, postmortem review, deploy safety — so the teams can ship aggressively without the system becoming fragile Create clarity at a seam: this group sits between the API surface, the inference engines, capacity planning, and the cloud deployment teams Develop and retain strong existing teams, and hire against a high technical bar Coach engineers through a roadmap where priorities shift Shape team structure as the scope grows: decide where the boundaries between problem areas should sit, and grow leads who can own each Pick up slack when it matters. These are small teams on a critical path; sometimes the EM is the one unblocking a stuck initiative or synthesizing a design debate Minimum qualifications Engineering management experience leading teams on critical-path production infrastructure at scale A deep systems background — load balancing, scheduling, cluster orchestration, autoscaling, cache-coherent distributed state, high-performance networking, or similar — with enough depth to make architectural calls about how a large fleet is coordinated and to evaluate candidates who go to the kernel and framework level Experience shipping performance or efficiency improvements in large-scale systems, and the ability to explain, with numbers, what the impact was — including the cost side, not just the latency side Experience running production infrastructure with real operational stakes: on-call, incident response, capacity events, deploy discipline A results-oriented, impact-driven approach, and comfort working in a space where throughput, latency, cost, stability, launch timelines, and feature velocity all pull in different directions Ability to build strong relationships across team boundaries — this is a seam role, and much of the job is making sure other teams can rely on yours Curiosity about machine learning systems — you don't need an ML research background, but you should want to learn how transformer inference actually works and how that shapes the systems problems Preferred qualifications 5+ years of engineering management experience Experience with LLM inference serving — KV caching, continuous batching, request scheduling, prefill/decode disaggregation Background in cluster schedulers, autoscalers, load balancers, service meshes, or fleet control planes at scale (Kubernetes internals, Borg-style systems, or equivalents) Experience running workloads across multiple clouds or partner platforms, and the reliability and cost trade-offs that come with it Familiarity with heterogeneous accelerator fleets and how hardware differences affect workload placement and rollout sequencing Experience leading teams at supercomputing or hyperscaler infrastructure scale Experience leading multiple teams or a group through rapid-growth periods where hiring, onboarding, and team splits competed with roadmap delivery The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 — $625,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.