About the role We're looking for a Senior Customer Success Manager to drive the relationship with one of our largest and most strategic clients while maintaining a healthy pipeline of smaller accounts. This role is focused on strategic account management and growth.
УдалённоseniorWork & Flexibility Fully remote work from almost anywhere Optional offices and relocation support Flexible, async-friendly environment Growth & Learning Budget for courses, certifications, and professional development Language learning support Cross-team learning and knowledge sharing Wellbeing & Support Medical insurance or reimbursement depending on location Access to mental health support Financial support for important life events Extras Merch shop with rewards system Team offsites and company events
- Build evaluation frameworks for AI agents, including datasets, sandbox environments and metrics for real-world tasks. - Hands-on experience building, evaluating or improving LLM models or agents (professional, research, open-source or personal projects).
• Support colleagues QA engineers through test case reviews, knowledge sharing, and collaborative analysis of complex scenarios. • ...including experience at Senior level or independently owning a quality assurance area.
УдалённоseniorГеография найма не уточнена
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Location: Indonesia; Nigeria; Turkey; United States
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are looking for experienced Application Security Engineers and Security-Focused Software Engineers to support a specialized AI security evaluation project.
In this role, you will assess how effectively static analysis tools identify security vulnerabilities in Generative AI applications, particularly LLM agents and Retrieval-Augmented Generation (RAG) systems. You will build small, runnable repositories containing realistic examples of Sensitive Information Disclosure (SID) and Excessive Agency (EA) vulnerabilities, alongside fixed and near-miss versions.
You will analyze code paths, identify security weaknesses, define authorization contexts, develop deterministic tests, and document findings. Your work will help improve the reliability of security tools and strengthen how AI systems are evaluated for application-level vulnerabilities.
LOCATION:
Remote
EXPERIENCE:
5+ years in application/product security or security-focused software engineering
PROJECT:
GenAI application security evaluation and AI training
TECHNICAL FOCUS:
Python, TypeScript, SAST, CodeQL, Semgrep, LLM agents, RAG, and MCP
AI EXPERIENCE:
Hands-on experience building LLM agents or RAG applications is required.
Key Responsibilities
Build runnable agent and RAG repositories containing code-reachable Sensitive Information Disclosure and Excessive Agency vulnerabilities.
Develop realistic security scenarios involving tool calling, agent memory, Model Context Protocol (MCP), and other LLM application components.
Create vulnerable, fixed, and hard-negative code variants with minimal security-relevant differences.
Evaluate static application security testing (SAST) tools and assess their ability to detect genuine vulnerabilities while avoiding false positives.
Perform source-to-sink analysis and trace relevant data flows, action paths, and trust boundaries.
Annotate security findings, including affected assets, root causes, controls, severity, and residual risk.
Define authorization contexts covering actors, tenants, identities, permitted data, actions, purposes, and recipients.
Develop deterministic tests to validate vulnerable, fixed, and negative security behaviors.
Recommend appropriate security controls and remediation approaches.
Participate in technical calibration, peer reviews, and quality assurance activities.
Requirements
5+ years of professional experience in application security, product security, or security-focused software engineering.
Strong experience conducting secure code reviews and identifying application-level vulnerabilities.
Practical knowledge of source-to-sink analysis, taint analysis, and static application security testing (SAST).
Hands-on experience with security analysis tools such as CodeQL or Semgrep.
Experience building or securing LLM agents and/or Retrieval-Augmented Generation (RAG) applications.
Familiarity with frameworks and technologies such as LangChain, LlamaIndex, OpenAI or Anthropic SDKs, and Model Context Protocol (MCP).
Strong understanding of authorization models, including:
Actors, identities, and trust boundaries.
Multi-tenant authorization and access control.
OAuth, IAM, and identity management.
Permitted data access and actions.
Purpose and recipient restrictions.
Document-level access control.
Production-level coding experience in Python and/or TypeScript.
Ability to distinguish genuine Sensitive Information Disclosure and Excessive Agency vulnerabilities from non-findings and false positives.
Strong analytical skills and the ability to communicate technical security findings clearly.
Location: Bangladesh; Brazil; Colombia; Egypt; Ghana; India
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are looking for experienced Application Security Engineers and Security-Focused Software Engineers to support a specialized AI security evaluation project.
In this role, you will assess how effectively static analysis tools identify security vulnerabilities in Generative AI applications, particularly LLM agents and Retrieval-Augmented Generation (RAG) systems. You will build small, runnable repositories containing realistic examples of Sensitive Information Disclosure (SID) and Excessive Agency (EA) vulnerabilities, alongside fixed and near-miss versions.
You will analyze code paths, identify security weaknesses, define authorization contexts, develop deterministic tests, and document findings. Your work will help improve the reliability of security tools and strengthen how AI systems are evaluated for application-level vulnerabilities.
LOCATION:
Remote
EXPERIENCE:
5+ years in application/product security or security-focused software engineering
PROJECT:
GenAI application security evaluation and AI training
TECHNICAL FOCUS:
Python, TypeScript, SAST, CodeQL, Semgrep, LLM agents, RAG, and MCP
AI EXPERIENCE:
Hands-on experience building LLM agents or RAG applications is required.
Key Responsibilities
Build runnable agent and RAG repositories containing code-reachable Sensitive Information Disclosure and Excessive Agency vulnerabilities.
Develop realistic security scenarios involving tool calling, agent memory, Model Context Protocol (MCP), and other LLM application components.
Create vulnerable, fixed, and hard-negative code variants with minimal security-relevant differences.
Evaluate static application security testing (SAST) tools and assess their ability to detect genuine vulnerabilities while avoiding false positives.
Perform source-to-sink analysis and trace relevant data flows, action paths, and trust boundaries.
Annotate security findings, including affected assets, root causes, controls, severity, and residual risk.
Define authorization contexts covering actors, tenants, identities, permitted data, actions, purposes, and recipients.
Develop deterministic tests to validate vulnerable, fixed, and negative security behaviors.
Recommend appropriate security controls and remediation approaches.
Participate in technical calibration, peer reviews, and quality assurance activities.
Requirements
5+ years of professional experience in application security, product security, or security-focused software engineering.
Strong experience conducting secure code reviews and identifying application-level vulnerabilities.
Practical knowledge of source-to-sink analysis, taint analysis, and static application security testing (SAST).
Hands-on experience with security analysis tools such as CodeQL or Semgrep.
Experience building or securing LLM agents and/or Retrieval-Augmented Generation (RAG) applications.
Familiarity with frameworks and technologies such as LangChain, LlamaIndex, OpenAI or Anthropic SDKs, and Model Context Protocol (MCP).
Strong understanding of authorization models, including:
Actors, identities, and trust boundaries.
Multi-tenant authorization and access control.
OAuth, IAM, and identity management.
Permitted data access and actions.
Purpose and recipient restrictions.
Document-level access control.
Production-level coding experience in Python and/or TypeScript.
Ability to distinguish genuine Sensitive Information Disclosure and Excessive Agency vulnerabilities from non-findings and false positives.
Strong analytical skills and the ability to communicate technical security findings clearly.
Responsibilities:
- Develop a world-class, cross-platform Flutter mobile app.
- Be accountable for design, delivery, and implementation aligned with product vision.
- Work collaboratively in a professional and innovative environment.
- Engage in customer journey to ensure positive user experience.
- Deliver work packages and individual tasks by agreed deadlines.
- Provide realistic time estimates and identify risks.
- Use Flutter with existing and new frameworks to evolve the digital platform.
- Utilize resources efficiently to avoid duplication of work or code.
- Ensure code scalability and maintainability for other engineers.
- Collaborate on specification documents with accurate technical information.
- Document complex work clearly for ease of problem diagnosis.
- Proactively develop technical skills and stay updated with industry developments.
- Help define processes and procedures to improve work practices.
- Perform other reasonable responsibilities as required.
Behaviours and qualities:
- Fluent in business and technical English.
- Strong analytical skills.
- High attention to detail.
- Ability to quickly grasp complex technical concepts.
Requirements:
- Experience in Flutter app development, working with wider technical teams on multiple projects.
- University education or equivalent software industry experience.
- Experience producing apps with complex functionality.
- Understanding of practical architecture.
- Excellent experience with git source control.
- Experience preparing technical documentation.
- Excellent organizational skills.
- Design awareness.
- Understanding of best practices for customers and businesses.
Location: London
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE TEAM:
The Professional Services team is the bridge between LangChain's technology and the enterprise customers building on top of it. We partner with some of the world's most ambitious companies to help them move from pilot to production — designing solutions, accelerating time-to-value, and ensuring teams get the most out of LangChain, LangGraph, and LangSmith. We work at the intersection of deep technical expertise and customer partnership, and we take pride in the outcomes our customers achieve. As LangChain grows, PS plays a direct role in shaping how enterprise AI gets built in the real world.
ABOUT THE ROLE:
We're looking for an Engagement Manager to join our Professional Services team. You'll manage multiple concurrent technical engagements, ensuring successful delivery of Professional Services projects for enterprise customers. You'll be the primary point of contact for customers and coordinate cross-functional teams to deliver exceptional outcomes.
This role offers direct impact on customer success, the opportunity to shape processes and methodologies, and the chance to work with cutting-edge AI technology. You'll join a collaborative team environment with a strong engineering culture.
Location: This role can be based in our San Francisco or New York office. Employees within commuting distance work from the office five days per week. Candidates who live outside commuting distance (e.g. >1hr each way) may be eligible for hybrid arrangements depending on location and role requirements. Open to remote candidates within the US.
WHAT YOU'LL DO:
- Engagement Lifecycle Management: Manage the full engagement lifecycle from SOW review through closeout, including planning, execution, risk management, scope management, and handoff
- Customer Communication & Relationship Management: Serve as the primary point of contact for customers — deliver status updates, manage expectations, handle escalations, and negotiate scope changes
- Multi-Engagement Management: Manage 5–8 concurrent technical engagements simultaneously while maintaining quality and meeting deadlines
- Cross-Functional Coordination: Coordinate with Solution Architects, AI Engineers, Sales, Support, Enablement, and Product/Engineering teams; manage resource allocation and capacity planning
- Risk & Issue Management: Proactively identify risks and issues, develop mitigation strategies, track resolution, and ensure deliverables meet quality standards
WHAT YOU'LL BRING:
- You have 5+ years of engagement or project management experience, preferably with technical or software engagements
- You've managed multiple concurrent engagements and know how to keep quality high across all of them
- You have strong experience working with enterprise customers and leading customer-facing communication
- You've coordinated cross-functional technical teams — engineers, architects, product — and managed resource allocation
- You're experienced with project management tools such as Linear, Jira, Asana, or similar
- You've handled scope change management and complex stakeholder dynamics
- You have start-up DNA: you thrive in fast-paced, ambiguous environments and don't wait to be told what to do
- You're a natural communicator — clear, direct, and effective with both technical teams and executive stakeholders
You exemplify our operating principles
- You are motivated to build something great: you hold a high bar for quality, craft, and impact
- You embrace hot takes: you share informed opinions, challenge the status quo, and engage in constructive debate
- You operate with maximum agency: you take ownership, move work forward independently, and help others unblock
- You run to the roar: you lean into hard problems, ambiguity, and fast-moving challenges
NICE TO HAVE:
- PMP or similar project management certification
- Experience in Professional Services or consulting
- Experience with AI/ML or infrastructure engagements
- Experience with time tracking and billing coordination
- Knowledge of software development lifecycle and agile methodologies
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE TEAM:
The Professional Services team is the bridge between LangChain's technology and the enterprise customers building on top of it. We partner with some of the world's most ambitious companies to help them move from pilot to production — designing solutions, accelerating time-to-value, and ensuring teams get the most out of LangChain, LangGraph, and LangSmith. We work at the intersection of deep technical expertise and customer partnership, and we take pride in the outcomes our customers achieve. As LangChain grows, PS plays a direct role in shaping how enterprise AI gets built in the real world.
ABOUT THE ROLE:
We're looking for an Engagement Manager to join our Professional Services team. You'll manage multiple concurrent technical engagements, ensuring successful delivery of Professional Services projects for enterprise customers. You'll be the primary point of contact for customers and coordinate cross-functional teams to deliver exceptional outcomes.
This role offers direct impact on customer success, the opportunity to shape processes and methodologies, and the chance to work with cutting-edge AI technology. You'll join a collaborative team environment with a strong engineering culture.
Location: This role can be based in our San Francisco or New York office. Employees within commuting distance work from the office five days per week. Candidates who live outside commuting distance (e.g. >1hr each way) may be eligible for hybrid arrangements depending on location and role requirements. Open to remote candidates within the US.
WHAT YOU'LL DO:
- Engagement Lifecycle Management: Manage the full engagement lifecycle from SOW review through closeout, including planning, execution, risk management, scope management, and handoff
- Customer Communication & Relationship Management: Serve as the primary point of contact for customers — deliver status updates, manage expectations, handle escalations, and negotiate scope changes
- Multi-Engagement Management: Manage 5–8 concurrent technical engagements simultaneously while maintaining quality and meeting deadlines
- Cross-Functional Coordination: Coordinate with Solution Architects, AI Engineers, Sales, Support, Enablement, and Product/Engineering teams; manage resource allocation and capacity planning
- Risk & Issue Management: Proactively identify risks and issues, develop mitigation strategies, track resolution, and ensure deliverables meet quality standards
WHAT YOU'LL BRING:
- You have 5+ years of engagement or project management experience, preferably with technical or software engagements
- You've managed multiple concurrent engagements and know how to keep quality high across all of them
- You have strong experience working with enterprise customers and leading customer-facing communication
- You've coordinated cross-functional technical teams — engineers, architects, product — and managed resource allocation
- You're experienced with project management tools such as Linear, Jira, Asana, or similar
- You've handled scope change management and complex stakeholder dynamics
- You have start-up DNA: you thrive in fast-paced, ambiguous environments and don't wait to be told what to do
- You're a natural communicator — clear, direct, and effective with both technical teams and executive stakeholders
You exemplify our operating principles
- You are motivated to build something great: you hold a high bar for quality, craft, and impact
- You embrace hot takes: you share informed opinions, challenge the status quo, and engage in constructive debate
- You operate with maximum agency: you take ownership, move work forward independently, and help others unblock
- You run to the roar: you lean into hard problems, ambiguity, and fast-moving challenges
NICE TO HAVE:
- PMP or similar project management certification
- Experience in Professional Services or consulting
- Experience with AI/ML or infrastructure engagements
- Experience with time tracking and billing coordination
- Knowledge of software development lifecycle and agile methodologies
COMPENSATION
$150,000-$190,000 base salary + equity
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Designs and develops engaging, accessible, learner-centered learning solutions that support enterprise education, organizational initiatives, knowledge transfer, and performance. Conducts learning and performance analyses to identify audience needs, desired performance, root causes, skill gaps, and appropriate learning or performance-support solutions.
The Systems Administrator owns the day-to-day administration of our SaaS and cloud vendor stack, with security and logging as the first priority. You will also provide hands-on IT support to employees.
We're hiring our Customer Success Manager to own the relationship with the schools and districts that partner with Knowt. Own a book of school and district accounts from kickoff through renewal.
Location: London, United Kingdom
Workplace: none
Role: Deputy Registrar
Location:
London, Multi-site
Salary:
Competitive
Hours:
Full Time
Contract Type:
12 month FTC
Help Shape the Future of Registry Services at LCCA
Are you an experienced Higher Education Registry professional ready to take the next step into a senior leadership role?
LCCA is looking for a Deputy Registrar to support the leadership and delivery of high-quality Registry services across programme administration, assessments, student records and data, academic governance, timetabling and wider student administration.
This is a key leadership opportunity to strengthen services, systems and controls while supporting the Head of Registry Services in ensuring Registry operations deliver an excellent student experience and meet academic, regulatory and institutional requirements.
About LCCA
London College of Contemporary Arts is a dynamic Higher Education provider specialising in creative, business and contemporary education.
We are committed to delivering an inclusive, career-focused student experience that combines academic learning with the skills and experience students need for their future careers.
As LCCA continues to grow, strong, scalable and student-focused professional services are central to our success.
About the Role
As Deputy Registrar, you will support the leadership and day-to-day management of a broad, multi-functional Registry operation across LCCA’s London sites.
You will help oversee the student lifecycle from programme administration and enrolment through to assessment, progression and academic outcomes, ensuring services are accurate, efficient, compliant and consistently delivered.
Working closely with the Head of Registry Services, senior leadership, academic teams, Quality and external partners, you’ll also play a key role in improving systems, data, reporting and operational processes.
You will deputise for the Head of Registry Services where required, providing senior-level advice and ensuring continuity of leadership across Registry operations.
Key Responsibilities
You will:
Support the leadership and effective delivery of Registry and student administration services.
Deputise for the Head of Registry Services as required and provide senior Registry advice across the institution.
Oversee key student lifecycle processes including enrolment, registration, progression, assessment and completion.
Ensure assessment processes and boards are secure, accurate, fair, timely and auditable.
Support the effective management of student records, Registry systems and data quality, integrity and governance.
Contribute to statutory and regulatory reporting, management information, dashboards and institutional reporting requirements.
Support timetabling and academic administration to enable effective teaching and assessment delivery.
Ensure Registry operations meet the requirements of the OfS, validating partners, OIA, CMA and UKVI, where applicable.
Support academic governance, collaborative provision and validating-partner requirements.
Lead and contribute to Registry systems development, implementation, integration and continuous improvement.
Maintain effective operational controls, risk management and data protection practices.
Lead, manage and develop Registry colleagues, creating a culture of accountability, collaboration and continuous improvement.
Provide guidance on academic regulations, policies and complex student administration matters.
Build strong relationships across academic and professional services and with external stakeholders and partners.
About You
We’re looking for an experienced Higher Education professional with significant experience across Registry or student administration services.
You’ll combine strong operational knowledge with excellent leadership and problem-solving skills, with the confidence to manage complex Registry activity and support teams through growth, change and service improvement.
You will be comfortable interpreting academic regulations, working with student data and systems, collaborating across academic and professional services, and ensuring Registry services remain accurate, compliant and student-focused.
Essential Requirements
Degree or equivalent relevant professional experience.
Significant experience within Registry, student administration or a comparable HE professional service.
Strong knowledge of UK Higher Education student administration, including enrolment, assessment, progression and completion.
Strong understanding of academic regulations, assessment processes and academic governance.
Good understanding of OfS requirements, student data, consumer protection and regulatory reporting.
Experience managing or supervising teams within Registry or student administration.
Strong understanding of student record systems, data governance and management information.
Experience contributing to systems implementation, process redesign and service improvement.
Experience working effectively with academic departments, Quality and other professional services teams.
Ability to interpret regulations, policies and procedures and provide clear and practical advice.
Strong organisational skills with the ability to manage complex and competing priorities.
Excellent communication, influencing and stakeholder-management skills.
A strong commitment to delivering an excellent student experience.
Desirable
Postgraduate or professional qualification in Higher Education administration, management, governance or a related area.
Membership of a relevant professional body such as the Association of University Administrators (AUA).
Experience of validating-partner and collaborative-provision arrangements.
Experience supporting Registry services through significant institutional growth or change.
Experience of student record system development or implementation.
Why Join LCCA?
✅ Take on a key leadership role within a growing Higher Education institution.
✅ Help shape the future direction of Registry and student administration services.
✅ Support services that have a direct impact on the student experience, progression and academic outcomes.
✅ Drive improvements across systems, data, reporting and processes.
✅ Work closely with senior leadership, academic teams, Quality and external partners.
✅ Develop your leadership experience within a broad and evolving Registry function.
What We Offer
Competitive salary.
Annual leave entitlement.
Pension scheme.
Season Ticket Loan, subject to eligibility.
Employee wellbeing support.
Professional development and training opportunities.
Employee discounts and rewards.
Career development opportunities.
Staff networking and social activities.
Our Approach
LCCA is committed to creating a diverse and inclusive working environment where colleagues and students feel respected, supported and able to succeed.
The successful candidate will be expected to promote equality, diversity, inclusion and safeguarding, maintain high standards of professional integrity and ensure Registry services remain student-focused, fair and consistent.
As a multi-site institution, the role will require travel between LCCA locations and occasional UK or international travel where required.
Apply Now
If you’re an experienced Higher Education Registry professional looking to take the next step into senior Registry leadership, strengthen student services and help shape Registry operations within a growing institution, we’d love to hear from you.
Apply now and help shape the future of Registry Services at LCCA.
Location: Singapore Office
Workplace: Hybrid
The Deal Desk function partners across Chainalysis to help teams structure and execute complex commercial deals. For APAC, this role will provide dedicated regional coverage across markets including ASEAN, Korea, Japan and Australia, helping Sales teams get timely support in their time zone.
Combining commercial judgment with analytical rigor, the team develops solutions that meet customer needs while aligning with Chainalysis’ pricing, product and contractual guidelines. Deal complexity is increasing as the function provides more structuring guidance and the company evolves toward consumption-based pricing.
You’ll join a growing, decentralized function and work closely with APAC Sales, Revenue Operations, Finance, Legal, Product, Marketing and other teams. You’ll receive support from colleagues in other regions as you ramp, then take increasing ownership of regional deal support and make well-reasoned decisions within established guardrails.
In this role, you’ll:
- Partner with APAC Sales to structure, price and quote complex deals, applying your understanding of our licensing, subscription and consumption based pricing models to recommend solutions that meet customer needs and align with company guidelines.
- Review deal requests, analyze pricing and discounts, and present clear recommendations to business approvers.
- Guide Sales through negotiations, contract objections, alternative deal structures and non-standard order-form requirements.
- Work with Legal, Product, Finance, Revenue Operations and other teams to resolve complex commercial issues and support accurate forecasting and order booking.
- Serve as a key point of contact for APAC Sales on pricing, quoting and exceptions to standard processes, providing timely support across regional time zones.
- Help Sales leaders prioritize opportunities around month-end, quarter-end and year-end deadlines.
- Apply sound commercial judgment and clearly explain recommendations, risks and trade-offs.
- Troubleshoot complex quoting issues in Salesforce CPQ or similar systems, and share recurring deal insights with the team.
- Identify and deliver improvements to workflows, documentation and system automation.
- Build expertise in consumption-based pricing as Chainalysis’ commercial models evolve.
We are looking for candidates who have/are:
- Experience in the technology industry, ideally in RevOps, Sales Operations, Deal Desk, business partnering, order management or a related function supporting Sales teams.
- Familiarity with SaaS subscription pricing and the ability to understand how commercial terms and pricing structures support customer needs and company objectives.
- Experience with Salesforce CRM and Salesforce CPQ, or similar quoting systems.
- Strong analytical skills, including pricing, discount and commercial analysis.
- Strong judgment and communication skills, with the ability to influence stakeholders and manage competing priorities.
- The ability to make and explain reasoned decisions at the appropriate level, without needing to escalate every issue.
- Comfort working independently in a fast-paced environment with ambiguity, changing priorities and time-sensitive requests.
- Strong organizational and workload-management skills, with the ability to prioritize based on risk and business needs.
- A strategic, adaptable and growth-oriented mindset, with the potential to take on increasing ownership over time.
- Proven ability to work effectively with stakeholders across APAC markets and different working styles.
- Working with APAC teams or navigating regional differences in stakeholder needs and ways of working.
- We value potential, strategic thinking and adaptability alongside relevant experience. Direct Deal Desk experience is helpful, but experience supporting Sales through RevOps, Sales Operations, business partnering or order management can also be relevant.
Nice to have experience:
- Supporting Sales teams with consumption-based pricing models.
- Structuring or reviewing commercial deals, including basic deal-desk or order-management experience.
- Supporting sales to crypto exchanges, fintech companies or payment providers.
- Working with both SaaS and on-premise commercial models.
- Developing pricing frameworks, approval processes or scalable Deal Desk operations.
- Knowledge of revenue recognition principles, including GAAP and ASC 606.
- Working with a consumption-based CPQ platform.
- Partnering with IT or Business Systems teams on Salesforce enhancements and automation.
- Experience in crypto or blockchain; this is a plus, not a requirement.
Technologies we use:
- Salesforce
- Salesforce CPQ
- Slack
- Google Workspace
- Microsoft Office
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Responsibilities:
— Ensure the accurate integration of data from various referential and external sources into downstream systems, guaranteeing high levels of data quality and consistency.
— Implement and perform first-level database controls, proactively initiating or amending processes to optimize data accuracy and operational efficiency.
— Develop a deep understanding of complex transformations and computations applied to generate all computed data within the firm's systems.
— Provide high-quality support to end-users, responding to requests from data users and project teams autonomously.
— Work closely with Data Referential, IT, and Data Governance teams to resolve transversal data issues and ensure end-to-end data consistency.
— Identify data issues, analyze their potential impacts and risks, and propose effective solutions to stakeholders.
— Collaborate with major service providers (e.g., Blackrock, State Street) and participate in governance meetings to track and resolve critical data topics.
— Contribute subject matter expertise in operational processes and data modeling to support various IT and Business project teams.
— Ensure any deviation from standard operating models is formally agreed upon internally and well documented.
Requirements:
— At least 5 years of experience in Finance (ideally asset management), including significant experience in operational roles (Data, IT, front, middle or back office).
— Thorough understanding of operational processes and the usage of major data users (portfolio management, middle office, risk, quant, compliance, financial controllers).
— Hands-on application experience with Aladdin or Adjuto.
— Autonomous approach to analyzing and solving complex requests from end-users (working beyond Standard Operating Procedures).
— Ability to understand data in-flows and out-flows, technical architecture, and business transformations applied to data.
— Excellent written and verbal communication in English; ability to liaise with multiple internal and external parties.
— Analytical mindset with the ability to perform control checks, investigate discrepancies, and escalate appropriately.
— Proactive attitude when identifying operational risks and taking necessary initiatives for risk mitigation.
— Very rigorous approach and strong organizational and interpersonal competencies.
Benefits:
— Remote work option.
— Salary paid in foreign currency.
Note: When applying, please mention that you found the vacancy on Remocate.
Location: UK - Office - London
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
You have built a career carrying a number, and now you want to grow big accounts for the long term. This role is for you. You will own renewals and expansion for 30 to 40 of Tenable's strategic customers, including the largest account in EMEA. Retention and growth in these accounts is now a top priority, so your impact will be visible fast. You will be in front of customers and in the room with senior leaders, working side by side with our Enterprise and Commercial Territory Managers and Solutions Engineers as an equal. This is a sales role with a Customer Success title.
Your Opportunity:
Your mandate is to keep our largest customers and grow them. You will protect recurring revenue, find the next opportunity in every account, and set the standard for what a Principal CSM looks like at Tenable. Keep our biggest customers, and keep them growing strategic customers stay when they see the value. You will make it clear, and make it last.
Own the full renewal cycle for a multi-million book, with retention as your first measure.
Spot churn and downgrade risk early, using adoption data and your own judgement.
Negotiate enterprise contracts that protect revenue and open the door to more.
Turn every account into the next big deal, renewals and expansion are an equal share of the role.
Run strategic discovery with senior stakeholders to uncover high-value opportunities.
Build the business case for upsell and cross-sell across the Tenable platform.
Carry an expansion quota, and take ownership of the number.
Win as one account team, you and the Territory Manager are partners, and you often carry the bigger number.
Plan each account together with Territory Managers and Solutions Engineers.
Lead critical escalations, and bring in Engineering, Support and Professional Services at pace.
Share what you hear from customers, so it shapes our product and service.
Shape what Principal means, this is still a new level for us, and you will help define it.
Set the playbook for renewals and expansion in strategic accounts.
Mentor junior and senior CSMs, and show them what great looks like.
Build the experience and profile that opens a path to team leadership.
What success looks like
By six months: a plan and a trusted forecast for every strategic account, and a senior contact in each one.
By twelve months: retention ahead of baseline, double-digit growth in your book, and a team that looks to you for best practice.
What You'll Need:
A sales background, with a record of meeting or beating quota through renewals, upsell and cross-sell.
Experience of large, complex accounts and enterprise contract negotiation, ideally using a structured method such as MEDDPICC.
The standing to build trusted relationships with senior leaders in large organisations.
Comfort with visibility: you share account status openly and welcome scrutiny.
A team player who shares knowledge freely and enjoys helping others grow.
A hands-on approach: you build your own quotes and keep your own Salesforce records.
Curiosity about new tools, including AI-led churn tracking, and an eye for what the data says.
Availability for three office days a week in Staines, and travel up to 25% of the time.
Interview Process
Recruiter Screen – 1st Stage - Virtual
Hiring Manager Interview – 2nd Stage – Virtual/F2F
Panel Interview - 3rd Stage - F2F
Senior Leader Interview - 4th Stage - Virtual/F2F
Exec Level Call - Final Stage - Virtual
#LI-JG1
#LI-Hybrid
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Amsterdam, Netherlands; Remote - Europe
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role:
In Token Factory analytics there is no split into product analysts, ML engineers and data engineers. Each person owns a question end to end: builds the data, runs the analysis, and comes back with a recommendation that changes a decision.
Your responsibilities will include:
- Define core product and business metrics and build a single source of truth that Product, Finance, and Sales can rely on.
- Build a comprehensive view of self-service customers, including usage patterns, customer health, satisfaction, retention risks, unmet needs, and growth opportunities.
- Translate customer demand and commercial plans into capacity forecasts and support capacity allocation decisions.
- Measure effective capacity utilization and identify opportunities to improve the commercial value of available capacity.
- Develop and evaluate pricing and packaging models, including guaranteed capacity, on-demand pricing, commitments, clawback mechanisms, and provisioned throughput units.
- Provide data-driven recommendations for the self-service and managed offerings, including customer segmentation, pricing, and capacity.
- Partner with Product, Engineering, Applied AI, Finance, and Sales to turn insights into concrete product and operational improvements.
We expect you to have:
- 5+ years of experience in analytics or data science.
- Strong Python, SQL, and statistics: you understand the code and the methods you use.
- Hands-on experience analysing large-scale customer, product, and usage datasets using statistical / analytical or distributed data-processing tools.
- AI-assisted coding as your default way of working: you guide it, verify it, and own the result.
- The ability to go from a question to a production-ready solution.
- The ability to turn complex data into clear recommendations.
- Strong commercial and product judgment, with the ability to balance customer value, monetization, growth, and profitability.
- Experience with pricing, packaging, monetization, or commercial analytics for technical or consumption-based products.
- Strong cross-functional collaboration skills across Product, Engineering, Data, Finance, Sales, and Operations.
- A hands-on and proactive working style, with the ability to operate effectively in an ambiguous and technically complex environment.
Nice to have:
- Familiarity with LLM inference economics: tokens, throughput and latency, batching, GPU costs.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Remote (US); San Francisco, CA; New York, NY (HQ)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a Manager of Strategic Account Executives at Ramp, you'll lead the team responsible for winning our largest and most complex customers. Reporting to our Enterprise Sales Leader, you'll coach a team of Strategic AEs through long, multi-threaded sales cycles while building a culture of rigor, accountability, and high performance.
This is a hands-on, player-coach role. You'll spend your time in the deals with your team: running deal strategy, joining executive meetings, navigating procurement and security reviews, and helping close transformational, multi-product deals. You'll partner closely with solutions consulting, account management, product, marketing, partnerships, and finance to make sure we win, and win in a way that sets customers up for long-term success.
Most Critical Traits
1/ Strategic Deal Leadership: You are an expert at running complex, high-value deals with many stakeholders, long cycles, and significant contractual, technical, and financial scrutiny, and you can teach your team to do the same.
2/ Coaching and Developing Talent: You make good AEs great. You coach through live deals, give direct feedback, and build repeatable habits across the team.
3/ Operational Rigor: You run a disciplined team. You forecast accurately, inspect pipeline closely, and use data to spot risks and opportunities early.
What You'll Do
- Lead, coach, and develop a team of Strategic AEs selling into Ramp's largest prospects
- Own your team's pipeline, forecast, and revenue targets, and deliver predictable results quarter over quarter
- Get directly involved in key deals: build account strategies, multi-thread into executive teams, and help navigate procurement, legal, IT, and security processes
- Run rigorous deal reviews and pipeline inspections to improve win rates, deal velocity, and deal size
- Partner with solutions consulting, account management, product, and support to deliver tailored, multi-product solutions and smooth handoffs post-close
- Bring customer and market insights back to product and GTM leadership to shape the roadmap and Enterprise strategy
- Recruit, hire, and onboard top strategic sales talent as the team grows
- Help execute the Enterprise GTM strategy set by the Enterprise Sales Leader, and contribute ideas to improve it
What You'll Need
- 3+ years of experience managing quota-carrying enterprise or strategic sales teams, with a track record of hitting or exceeding targets
- A background as a top-performing enterprise or strategic AE closing complex, six- and seven-figure deals
- Deep experience running long sales cycles with multiple stakeholders, including the C-suite, procurement, legal, and IT
- Strong forecasting and pipeline management discipline, and comfort using data to drive decisions
- A proven ability to coach AEs through live deals and develop them into stronger sellers
- Strong cross-functional collaboration skills, with experience partnering closely with solutions, product, and post-sales teams
- Excellent communication skills, including the ability to articulate contractual, technical, and financial value to executive buyers
Nice-to-Haves
- Experience selling to CFOs, Controllers, and finance leaders
- Financial services or fintech experience
- Experience selling platform or multi-product SaaS solutions that involve ERP or systems integrations
- Experience at a high-growth company
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
УдалённоseniorIndonesia; Nigeria; Turkey; United States
УдалённоseniorBangladesh; Brazil; Colombia; Egypt; Ghana; India
ОфисLondon
ОфисNew York, NY
London, United Kingdom
ГибридseniorSingapore Office; For APAC, this role will provide dedicated regional coverage across markets including ASEAN, Korea, Japan and Australia, helping Sales teams get timely support in their time zone; Serve as a key point of contact for APAC Sales on pricing, quoting and exceptions to standard processes, providing timely support across regional time zones
UK - Office - London
seniorAmsterdam, Netherlands; Remote - Europe
УдалённоRemote (US); San Francisco, CA; New York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)