Instructional Designer

Responsibilities: — Design and develop engaging, accessible, learner-centered learning solutions supporting enterprise education, organizational initiatives, knowledge transfer, and performance. — Conduct learning and performance analyses to identify audience needs, desired performance, root causes, skill gaps, and appropriate learning or performance-support solutions. — Develop and customize learning across modalities including eLearning, instructor-led and virtual learning, blended programs, job aids, microlearning, simulations, assessments, video, communications, and other performance-support resources. — Translate complex content into clear, accurate, engaging, and learner-centered experiences through research and collaboration with SMEs and stakeholders. — Develop measurable learning objectives, instructional strategies, storyboards, scripts, prototypes, practice activities, assessments, and evaluation approaches aligned to intended performance outcomes. — Apply instructional design and adult-learning principles, learning science, usability, accessibility, content governance, brand/design standards; responsibly use approved AI-enabled tools. — Conduct quality assurance and user testing to identify and resolve content, accessibility, usability, and functionality issues before implementation. — Create and edit multimedia assets and refresh, improve, or retire learning assets based on feedback, data, content changes, and business needs. — Share design approaches, tools, lessons learned, and work in progress to support team learning and consistency. — Participate in peer reviews and provide timely, constructive, and actionable feedback; seek and incorporate feedback on own work. — Apply established instructional design standards and contribute recommendations to improve templates, guidance, workflows, and best practices. — Independently manage assigned learning projects including scope, timelines, milestones, stakeholder reviews, approvals, dependencies, risks, and deliverables. — Balance multiple projects and competing priorities while maintaining quality, responsiveness, and alignment with agreed-upon requirements. — Identify opportunities to improve learning experiences, development processes, tools, templates, and team workflows. — Evaluate and use approved learning technologies, automation, and AI-enabled tools to improve quality, efficiency, and learner experience. — Contribute instructional design and digital-content expertise to pilots, cross-functional projects, technology testing, and improvement initiatives. — Partner with SMEs and stakeholders to clarify performance needs, desired outcomes, audience requirements, and project expectations. — Recommend appropriate learning, performance support, or non-training solutions based on identified needs and constraints. — Provide guidance on learning strategy, modality selection, learner experience, accessibility, and implementation considerations. — Communicate recommendations, tradeoffs, progress, risks, and decisions clearly to stakeholders. — Build productive relationships with internal partners and represent Learning & Development professionally. — Manage LMS tasks including uploading, testing, updating, maintaining, and retiring courses and curricula. — Troubleshoot LMS issues related to functionality, navigation, tracking, completion, and learner experience. — Support LMS updates and escalate system-level issues as appropriate. — Develop or maintain SOPs and documentation related to instructional design processes and LMS interactions. Requirements: — Bachelor’s degree in instructional design, education, business, communications, or related field, or equivalent combination of education and relevant experience. — Minimum 2 years of experience in instructional design or learning content development, including technical writing/editing, digital content, multimedia development, or content governance. — Experience applying adult-learning theory, learning science, instructional design principles, and methodologies such as ADDIE, SAM, and backward design. — Experience conducting learning and performance needs analyses, defining measurable learning objectives, recommending learning or performance-support solutions, and evaluating learning effectiveness. — Experience designing and developing accessible learning experiences across multiple modalities including e-learning, instructor-led or virtual training, job aids, performance-support resources, and interactive multimedia. — Experience collaborating with SMEs and stakeholders to gather requirements, translate complex information, incorporate feedback, and manage project reviews and approvals. — Experience managing learning projects from planning through implementation including scope, timelines, deliverables, stakeholder communication, and competing priorities. — Experience working with LMS including content management, course assignments, learner tracking, and course administration. — Proficiency in Articulate 360 (Storyline and Rise) for developing, updating, testing, and troubleshooting interactive digital learning content. — Working knowledge and application of accessible and inclusive learning-design principles and standards including captions, alternative text, color contrast, keyboard accessibility, and accessible documents. — Preferred experience applying WCAG and accessibility standards to e-learning and digital content. — Preferred experience with Adobe Creative Cloud or comparable digital-media editing tools. — Preferred experience using learning analytics, learner feedback, assessment data, or performance data to improve learning solutions. — Preferred experience with learning platform reporting, course lifecycle management, or LMS quality assurance. — Portfolio demonstrating learner-centered, accessible learning solutions across multiple modalities preferred. — Strong knowledge of adult-learning principles, instructional design methodologies, learner-experience design, learning science, and performance-based learning. — Ability to analyze business, performance, and learning needs; identify root causes; determine when training is appropriate; and recommend practical learning or performance-support solutions. — Ability to translate complex, technical, or specialized information into clear, concise, engaging, and learner-centered content for varied audiences. — Ability to develop measurable learning objectives and align instructional strategies, content, practice, assessments, and evaluation methods with desired outcomes. — Ability to design accessible and inclusive learning experiences applying accessibility standards and best practices. — Strong project-management and organizational skills including managing multiple projects, timelines, reviews, risks, dependencies, and communication. — Strong collaboration, consultation, and communication skills to partner effectively with SMEs, stakeholders, and team members; facilitate discussions; incorporate feedback; and communicate recommendations. — Proficiency with LMS, multimedia, collaboration, documentation, project-management, and productivity tools including Microsoft 365 applications. — Ability to use learner feedback, assessment results, stakeholder input, and learning/performance data to evaluate effectiveness and improve learning solutions. — Demonstrates judgement, validation, confidentiality, and human-review practices for responsible use of AI-enabled tools. — Ability to work independently with initiative and sound judgment while contributing to a collaborative team environment through knowledge sharing, peer review, constructive feedback, and continuous improvement. Benefits: — Flexible work hours. — Opportunities to engage with the Vituity community through virtual meet-and-greets, events, seminars, wellness programs including yoga and HIIT classes, team building activities, and community events. — Comprehensive compensation and benefits package including superior health plans, dental, vision, HSA/FSA, life and AD&D coverage. — Top Tier 401(k) retirement savings plan with matching and discretionary profit-sharing contributions. — Generous paid time off starting at 3-4 weeks annually. — Student loan refinancing discounts. — Professional and career development programs. — Employee Assistance Program (EAP) and travel assistance. — Purpose-driven culture focused on improving lives of patients, communities, and employees. This position is remote, nationwide, with the ability to relocate and take the job with you. The base salary range is $64,970 - $81,215 per year, exclusive of fringe benefits or potential bonuses. The position is eligible for an annual corporate Success Sharing bonus program based on company performance.