About PFM
Prop Firm Match Global FZCO is a platform for discovering, comparing, and selecting top proprietary trading firms. The team is fully remote and values ownership, clear communication, and practical impact.
About the department
Customer Experience team supports traders with issues, questions about firms, promotions, loyalty rewards, and payouts via Intercom, Discord, and email, ensuring fast and quality responses.
About the role
Deliver timely, accurate, and empathetic support enabling traders to confidently use Prop Firm Match while maintaining trust with customers and partner firms.
Performance objectives
Objective 1 - Deliver exceptional customer experience:
— Respond to customer inquiries across Intercom tickets, Discord, and email.
— Review and resolve customer issues end to end.
— Tailor tone and approach to each customer's situation without sacrificing accuracy.
Objective 2 - Maintain operational excellence:
— Prioritize incoming tickets and follow established workflows.
— Document cases and keep customer records up to date.
— Escalate issues to the right team when outside scope.
Objective 3 - Ensure information accuracy:
— Verify offers, promo codes, and loyalty program submissions before responding.
— Stay current on firm rules, payout information, and policies.
— Keep FAQs and internal documentation accurate and current.
Objective 4 - Support continuous improvement:
— Report bugs and flag recurring issues to Product and Development.
— Suggest workflow improvements.
— Contribute to knowledge base updates and AI training data.
What we look for
Must have:
— Minimum 2 years of customer support or client-facing experience, ideally remote and high-volume.
— Strong written communication, clear and empathetic to non-technical customers.
— Hands-on experience with Intercom or similar helpdesk/ticketing platform.
— High attention to detail verifying specifics before responding.
— Strong time management to meet response and handling time targets without sacrificing quality.
— Comfortable investigating and troubleshooting independently before escalating.
— Professional, accountable, collaborative, works well across teams without heavy oversight.
— Available to work CET-aligned hours in a fully remote, async-first environment.
Nice to have:
— Familiarity with proprietary trading firms or prop trading industry.
— Experience using AI-assisted support tools (e.g., Intercom Fin AI).
— Experience managing or responding to public reviews (e.g., Trustpilot).
— Background in fintech, SaaS, or fast-paced digital consumer platforms.
Compensation
Up to $800 - $1,300 USD per month gross.
Location & work setup
Remote worldwide with strong overlap with CET hours.
Full-time employment.
Hiring stages
— Application screening
— Video intro + role fit questionnaire (async)
— Discovery HR interview
— Real-world task based on PFM support scenarios
— Professional interview with Head of Customer Experience
— Peer & values conversation
— Informal conversation to align expectations
— Formal written offer
— Reference check before formal offer
Additional notes
Candidates not meeting every qualification but confident in excelling are encouraged to apply.
Equal opportunity employer welcoming diverse backgrounds.
Familiarity with prop trading industry and PFM mission is valued.
Candidates with experience in related areas like trading operations, customer success, compliance, support, partnerships are invited to join Talent Pool for future roles.
Location: Russia; Kazakhstan; Serbia; Nigeria; Tbilisi, Georgia
We’re looking for a
Portfolio Analyst
to help us scale and optimize our credit portfolio. You’ll work hands-on with portfolio metrics, risk strategies, and pricing, collaborating closely with Product and Data Science to turn data into clear, impactful decisions. The scope of responsibilities will include:
Credit Portfolio Management:
Analysis and monitoring of key portfolio metrics: FPD, PD, LGD, NPL, Surplus;
LTV assessment and active participation in product pricing;
Development of customer segmentation strategies (e.g., by risk levels, products, acquisition channels);
Assessment of the impact of internal initiatives on financial results;
Optimization of the portfolio structure (balancing high-yield and low-risk loans).
Risk Management:
Monitoring of risk concentration (e.g., by regions, products, borrower segments);
Adjustment of credit policy based on default and early repayment data;
Development and improvement of processes related to loan origination.
Collaboration with the Data Science Team:
Formulation of requirements for scoring models (e.g., calibration of PD models);
Analysis of scoring card performance and proposals for their improvement;
Work with cash flow forecasting models.
Requirements
3+ years of experience in analytics or portfolio analytics;
Higher education, preferably in a technical or economics-related field;
Strong understanding of credit risks and metrics: PD, NPL, FPD, SPD, Roll Rate, CoR;
Knowledge and practical application of probability theory and mathematical statistics;
Proficiency with analytical tools:
Excel (advanced formulas, pivot tables);
SQL (window functions, subqueries);
Experience working with Python (basic level: NumPy, pandas, scikit-learn);
Knowledge of regulatory requirements applicable to MFIs/Banks.
Nice to Have:
Experience with Big Data and BI systems;
Basic understanding of ML models (interpretation of scoring results);
Knowledge of financial models and statements (NPV, DCF, P&L);
Experience with A/B testing;
Knowledge of MFI/Banking products: microloans, credit cards, credit lines.
Benefits
Remote work from anywhere in the world
Performance bonus, paid vacations and day-offs, personal development plan
Purpose: shape the future of fintech in Nigeria with products that reach millions, backed by a competitive salary
Growth: thrive in a fast paced work environment with flexibility, collaboration, and access to cutting-edge tools
Join a diverse, inclusive team where all voices are valued, and professional growth is a priority.
Location: Amsterdam, Netherlands; Scherpenheuvel, Belgium
About Allucent™
At Allucent™, our mission is to shine a light on new therapies that improve lives. When you join our team, you’ll use your unique skills, expertise, and knowledge to forge meaningful partnerships with clients while helping them turn groundbreaking ideas into life-changing treatments.
If you’re passionate about advancing pharmaceuticals and biologics, fueled by an entrepreneurial spirit, and eager to collaborate with top minds across science, business, and operations, we’d love to connect. Together we can accelerate innovation and grow side by side, making a last impact on patients worldwide.
Together we
SHINE
. Find more information about our values.
The role
Bring your monitoring expertise to the forefront of innovation.
We are looking for a
Clinical Research Associate (CRA)
to join our A-team. As a CRA at Allucent™, you will independently control and monitor investigational sites, pro-actively detect issues, provide solutions to ensure clinical studies are performed according to the trial protocol and in compliance with SOPs, applicable regulations, and the principles of Good Clinical Practice.
As a
CRA
, you will take the lead on monitoring activities, owning your sites and relationships with investigators. You’ll be the bridge between sponsor and site, ensuring trial integrity while being supported by a collaborative, experienced team. This includes work related to regulatory affairs, site activation processes—including contracting and start-up activities—to ensure smooth and compliant study execution. You will travel throughout Netherlands and/or Belgium.
Main responsibilities:
Independently manage all aspects
of monitoring for assigned clinical trials across study phases, including site initiation, routine monitoring, and close-out visits.
Ensure compliance
with protocols, GCP, ICH, SOPs, and applicable regulatory requirements.
Build strong site relationships
, acting as a primary point of contact and ensuring high-quality data collection.
Identify and resolve site issues
, escalating as needed to maintain trial integrity and patient safety.
Activities around
regulatory affairs, site activation
and
study-startup.
Requirements
To be successful you will possess:
You’re an experienced CRA ready to take the next step with a company that truly values your expertise and independence. You thrive in an agile, collaborative environment and want to be part of a team making a real impact.
Experience in leading monitoring activities in complex trials with a minimum of 2 years’ experience.
Strong understanding of
ICH-GCP
and
regulatory guidelines
.
Clear and confident communicator in
English
and
Dutch.
Comfortable working independently and managing priorities.
Willingness to travel, as required (8 DOS per month).
Benefits
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Participation in our enriching Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Disclaimers:
*Our in-office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our
global offices
.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-BL1
Location: Nassau, Bahamas
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Romania
The Opportunity
Flosum is looking for a visionary Salesforce Technical Business Analyst who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce.
This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem.
We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first.
About Flosum
Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards.
Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match.
We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build.
What You Will Own
Product Vision & Strategy
Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva.
Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors.
Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for.
Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift.
AI & Innovation
Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management.
Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary.
Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents.
Customer & Market Insight
Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management.
Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions.
Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations.
Execution & Delivery
Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it.
Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination.
Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates.
Requirements
Who You Are
We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career.
7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms.
Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem.
Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products.
Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred.
You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable.
Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape.
Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance.
Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day.
Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it.
What Will Make You Exceptional in This Role
You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company.
You have worked at the intersection of DevOps and security/compliance in regulated industries.
You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics.
You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce.
You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend.
What We Expect in the First 12 Months
First 90 Days: Learn and Diagnose
Achieve deep fluency in Flosum's five product lines and their technical architecture.
Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points.
Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win.
Deliver your first product roadmap refresh with clear prioritization rationale.
Months 3-6: Ship and Win
Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability.
Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn.
Define the next generation of Flosum's AI capabilities and present a detailed execution plan.
Months 6-12: Scale and Lead
Drive measurable improvement in competitive win rates against Copado and Gearset.
Launch at least one net-new product capability that opens a new revenue stream or market segment.
Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement.
Benefits
Why Flosum
Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational.
Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem.
Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate.
AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next.
Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it.
Compensation & Benefits
Competitive base salary + performance bonus
Equity participation
Comprehensive benefits (health, dental, vision, 401k)
Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates
Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagements
If you live in San Ramon, CA this can be a Hybrid position, but we're open to fully remote in other locations.
Location: Poland
The Opportunity
Flosum is looking for a visionary Salesforce Technical Business Analyst who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce.
This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem.
We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first.
About Flosum
Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards.
Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match.
We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build.
What You Will Own
Product Vision & Strategy
Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva.
Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors.
Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for.
Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift.
AI & Innovation
Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management.
Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary.
Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents.
Customer & Market Insight
Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management.
Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions.
Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations.
Execution & Delivery
Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it.
Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination.
Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates.
Requirements
Who You Are
We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career.
7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms.
Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem.
Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products.
Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred.
You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable.
Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape.
Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance.
Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day.
Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it.
What Will Make You Exceptional in This Role
You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company.
You have worked at the intersection of DevOps and security/compliance in regulated industries.
You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics.
You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce.
You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend.
What We Expect in the First 12 Months
First 90 Days: Learn and Diagnose
Achieve deep fluency in Flosum's five product lines and their technical architecture.
Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points.
Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win.
Deliver your first product roadmap refresh with clear prioritization rationale.
Months 3-6: Ship and Win
Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability.
Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn.
Define the next generation of Flosum's AI capabilities and present a detailed execution plan.
Months 6-12: Scale and Lead
Drive measurable improvement in competitive win rates against Copado and Gearset.
Launch at least one net-new product capability that opens a new revenue stream or market segment.
Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement.
Benefits
Why Flosum
Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational.
Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem.
Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate.
AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next.
Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it.
Compensation & Benefits
Competitive base salary + performance bonus
Equity participation
Comprehensive benefits (health, dental, vision, 401k)
Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates
Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagements
If you live in San Ramon, CA this can be a Hybrid position, but we're open to fully remote in other locations.
Location: Canada
The Opportunity
Flosum is looking for a visionary Salesforce Technical Business Analyst who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce.
This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem.
We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first.
About Flosum
Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards.
Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match.
We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build.
What You Will Own
Product Vision & Strategy
Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva.
Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors.
Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for.
Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift.
AI & Innovation
Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management.
Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary.
Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents.
Customer & Market Insight
Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management.
Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions.
Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations.
Execution & Delivery
Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it.
Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination.
Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates.
Requirements
Who You Are
We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career.
7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms.
Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem.
Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products.
Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred.
You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable.
Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape.
Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance.
Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day.
Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it.
What Will Make You Exceptional in This Role
You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company.
You have worked at the intersection of DevOps and security/compliance in regulated industries.
You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics.
You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce.
You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend.
What We Expect in the First 12 Months
First 90 Days: Learn and Diagnose
Achieve deep fluency in Flosum's five product lines and their technical architecture.
Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points.
Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win.
Deliver your first product roadmap refresh with clear prioritization rationale.
Months 3-6: Ship and Win
Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability.
Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn.
Define the next generation of Flosum's AI capabilities and present a detailed execution plan.
Months 6-12: Scale and Lead
Drive measurable improvement in competitive win rates against Copado and Gearset.
Launch at least one net-new product capability that opens a new revenue stream or market segment.
Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement.
Benefits
Why Flosum
Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational.
Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem.
Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate.
AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next.
Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it.
Compensation & Benefits
Competitive base salary + performance bonus
Equity participation
Comprehensive benefits (health, dental, vision, 401k)
Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates
Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagements
If you live in San Ramon, CA this can be a Hybrid position, but we're open to fully remote in other locations.
Задачи:
— Отвечать за продуктовую стратегию и развитие своего направления.
— Формировать roadmap на квартал и год, определять приоритеты и ожидаемый эффект инициатив.
— Находить точки роста через анализ продуктовых метрик, пользовательского поведения, исследований и обратной связи.
— Формулировать и проверять продуктовые гипотезы.
— Проводить discovery: CustDev, анализ пользовательских сценариев, конкурентов и рынка.
— Определять MVP, управлять scope и принимать решения о том, что не делать.
— Приоритизировать backlog с учётом влияния на пользователя, бизнес-эффекта, стоимости реализации и рисков.
— Совместно с аналитиками определять метрики успеха и оценивать результат запусков.
— Проектировать и проводить A/B-тесты и другие продуктовые эксперименты.
— Ставить задачи дизайну, аналитике и разработке, формировать требования и acceptance criteria.
— Работать с engineering-командой на всём цикле delivery: декомпозиция, планирование, dependencies, blockers, сроки и риски.
— Принимать решения по продукту на основании данных, исследований и бизнес-контекста.
— Взаимодействовать со смежными продуктовыми командами и ключевыми stakeholders.
— Представлять продуктовые решения и результаты руководству.
Требования:
— От 2+ лет опыта в роли Product Manager / Product Owner в digital-продуктах.
— Опыт самостоятельного ownership продукта или крупного продуктового направления.
— Опыт полного продуктового цикла: discovery → prioritization → delivery → анализ результата.
— Умение работать с продуктовыми метриками: conversion, retention, engagement, revenue и другими метриками продукта.
— Опыт принятия решений на основе данных, а не только экспертной оценки.
— Опыт запуска новых продуктов или значимых функциональных изменений.
— Понимание принципов CustDev, JTBD, CJM и работы с пользовательскими исследованиями.
— Опыт формирования roadmap и приоритизации backlog.
— Умение оценивать impact инициатив и аргументировать продуктовые решения.
— Опыт работы с кросс-функциональной командой: разработка, аналитика, дизайн, маркетинг и бизнес.
— Понимание Agile-процессов и принципов работы Scrum / Kanban.
— Умение работать в условиях неопределённости и самостоятельно доводить инициативы от проблемы до результата.
Будет преимуществом:
— SQL на уровне самостоятельного анализа данных.
— Опыт работы с A/B-тестами и статистической оценкой экспериментов.
— Опыт работы с unit economics, pricing, LTV/CAC или P&L продукта.
— Опыт запуска продукта 0→1.
— Опыт масштабирования продукта после подтверждения product-market fit.
— Опыт B2C, B2B или платформенных продуктов с большой пользовательской базой.
— Понимание API, интеграций, клиент-серверной архитектуры и основных принципов работы backend/frontend.
— Опыт взаимодействия с несколькими командами разработки.
— Опыт менторинга Product Managers или лидерства без формального административного управления.
На интервью будут обсуждать:
— Какие продукты запускали и как принимали решения.
— За какие метрики и бизнес-результаты отвечали.
— Как находили и проверяли гипотезы.
— Как выбирали между альтернативами.
— Как приоритизировали инициативы.
— Как работали с разработкой и stakeholders.
— Какие решения не сработали и какие выводы из этого сделали.
Location: New York City Office
Workplace: OnSite
Company Description
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
Role Description
You’ll join Tennr’s Infrastructure team as a Site Reliability Engineer, focused on the systems that keep us reliable, observable, and secure. This is a hands-on role with real room to grow: you’ll roll out our on-call tooling, wire observability into the product, and own the lifecycle of the credentials, certificates, and keys that protect patient data.
It’s a great fit for someone a few years into their career who wants to grow into deep SRE ownership — with strong mentorship, real problems to solve from day one, and a direct line to the reliability and security of a platform that handles PHI.
Responsibilities
- Continue the PagerDuty rollout across engineering teams, helping them define escalation policies, schedules, and runbooks so on-call is calm and clear.
- Build in-app Datadog instrumentation — metrics, traces, and alerts — working from the observability standards Infrastructure sets.
- Manage credential storage and rotation across our environments.
- Manage certificate issuance, renewal, and rotation.
- Manage encryption key lifecycle and rotation, keeping PHI protected end to end.
Candidate Qualifications
- 2–4 years in SRE, infrastructure, systems, or a strong adjacent engineering background.
- Familiarity with PagerDuty or a comparable on-call and incident-response tool.
- Hands-on with Datadog or another observability platform, or eager to go deep on it.
- Working understanding of secrets, certificate, and key management (e.g. AWS Secrets Manager / KMS / ACM, HashiCorp Vault).
- Careful and methodical with anything touching security and rotation — you sweat the details.
- Eager to grow into broader SRE ownership, and energized by working in a regulated healthcare (HIPAA / PHI) environment.
Why Tennr?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure.
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week.
- Free lunch! Plus a pantry full of snacks.
Benefits
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer-funded 401(k) match
- Competitive parental leave
Location: New York City Office
Workplace: OnSite
Company Description
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
Role Description
You’ll be the senior builder on Tennr’s Infrastructure team, owning the cloud, clusters, and environments that everything else runs on. This is a hands-on, high-ownership role: you’ll help design our Kubernetes foundation, run dev, staging, and production end to end, and keep our AWS footprint clean, secure, and reliable as we scale.
We’re looking for someone who executes fast but doesn’t just take orders. The patterns you set and the guardrails you establish are the ones the rest of engineering will inherit.
Responsibilities
- Help build out our EKS cluster module and the patterns other teams inherit from it.
- Own cluster management and the dev, staging, and production build-out end to end.
- Drive and unblock infrastructure migrations, keeping them safe, staged, and low-drama.
- Lead the consolidation of our infrastructure observability onto Datadog and set the standards other teams build on.
- Own AWS building and maintenance - networking, IAM, and core services as infrastructure-as-code. Keeping the environment secure-by-default and cost-aware.
Candidate Qualifications
- 5–8 years in infrastructure, platform, or DevOps engineering, with real ownership of production systems.
- Hands-on depth with Kubernetes (EKS preferred) and Terraform or comparable infrastructure-as-code.
- Solid AWS fundamentals: networking, IAM, and the core services a modern platform runs on.
- Experience with Datadog or a comparable observability stack, and a point of view on what good looks like.
- Comfortable executing autonomously
- A pragmatic bias toward simple, durable systems, and toward shipping over gold-plating
- Bonus: experience in a regulated or healthcare (HIPAA / PHI) environment.
Why Tennr?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure.
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week.
- Free lunch! Plus a pantry full of snacks.
Benefits
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer-funded 401(k) match
- Competitive parental leave
Location: One Kattameya, Cairo
Workplace: onsite
We’re looking for a Senior Product Manager to own a product vertical end-to-end and turn customer needs, data, and business opportunities into products and experiences that make a real impact. You’ll have the opportunity to work closely with Engineering, Data, and business teams, take ownership of your product’s performance, and play a key role in shaping Klivvr’s future product roadmap.
What you'll do:
Own the end-to-end product lifecycle, from discovery and ideation to launch, measurement, and continuous improvement.
Develop a strong 360° understanding of your product, including its customers, technology, data, and business drivers.
Proactively identify and shape new product opportunities using customer insights, data, and business needs — not just respond to incoming requests.
Define and track product KPIs, connecting product decisions to measurable business outcomes such as revenue, engagement, and efficiency.
Partner closely with Engineering, Data, and business teams to prioritize, build, launch, and iterate.
Lead feature-level cost and revenue analysis to support smarter product decisions.
Contribute to shaping Klivvr’s 2027 product roadmap and long-term product strategy.
Mentor other Product Managers and help build a strong product-led culture across the organization
To succeed in the role, you’ll need to have:
5+ years of Product Management experience, with ownership of meaningful business outcomes, product performance, or a product P&L.
Experience in fintech or consumer-facing digital products.
A track record of identifying and driving product opportunities proactively, rather than simply executing requirements.
Strong analytical skills and the ability to work with data to make informed product decisions.
Experience working closely with Engineering and Data teams in an agile environment.
Strong communication and stakeholder management skills, with the ability to influence and bring different teams together.
A commercial and strategic mindset, with a genuine interest in understanding how products create value for both customers and the business.
Location: Lithuania; Bosnia & Herzogovina; Estonia; North Macedonia; Belgium; Andorra; Slovenia; Malta; Italy; Montenegro; France; Latvia; Albania; Czech Republic; Greece; Slovakia; Kosovo; Yerevan; Bulgaria; Moldova; Georgia; Bosnia and Herzegovina; Poland; Czechia; Croatia
Workplace: Remote
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At Foxelli, we’re building more than e-commerce brands - we’re building a tribe of thoughtful humans: AI enthusiasts, curious builders, and ambitious minds who care about doing meaningful work together. Ten years in, our D2C brands reach millions and generate over $20M annually. Our focus stays simple: create products customers love and a team that actually enjoys building them.
If you love to learn, experiment, think boldly, make decisions, and build things that matter - you’ll feel at home with us.
WHY JOIN FOXELLI?
We are a fast-moving e-commerce company that builds our own proprietary AI infrastructure. We develop internal AI-driven systems to automate complex creative and analytical workflows, which we later scale into B2B SaaS products.
We are not looking for a traditional developer.
We are looking for an AI-Native Builder who can turn an idea into a functional prototype in days using the latest AI-assisted development tools.
THE ROLE
As a Founding AI Engineer, you will work directly with the founder to design, build, and iterate on various AI systems. The projects will vary - from computer vision and image manipulation to automated video generation and agentic data analysis. You will be responsible for the full pipeline: from R&D of the best AI models to deploying scalable web applications.
Who You Are:
- Modern Developer: You have abandoned "manual-only" coding. You are a power user of tools like GPT Codex, Claude code, and Replit, allowing you to build at a 10x pace.
- AI Generalist: You are comfortable working across different AI domains - LLMs (Text/Reasoning), Diffusion (Image/Video), and Vision models.
- Agile & Adaptive: You thrive in an environment where projects evolve. You are a fast learner who can master a new AI framework or API over a weekend.
- Hacker Mindset: You focus on ROI. You build lean MVPs, test them in our real-world e-commerce operations, and only then polish them for scale.
- Architecture-Aware: You know how to orchestrate multiple AI models into a single "Agentic" workflow that handles complex tasks autonomously.
Technical Interests:
- Stack: Next.js / Python (FastAPI).
- AI Frameworks: ComfyUI / Diffusers, IP-Adapters, ControlNet, and Agentic frameworks (LangChain/CrewAI).
- Infrastructure: Experience with Serverless GPU providers (Replicate, Fal, RunPod).
- Integrations: Skilled at connecting diverse APIs to create seamless automated systems.
Why Join Us:
- Direct Impact: Build tools that are immediately put to use in real-world business scenarios.
- Extreme Speed: No corporate red tape. If the tech works, we ship it.
- Evolution: This is a founding role with the opportunity to lead multiple product lines as we transition from internal tools to SaaS.
THE RECRUITMENT PROCESS
1. Apply - A simple form that helps us know who’s stepping into our world.
2. Ribbon AI Interview - Ribbon is a short, guided video step that helps us understand your thinking style in a calm, private space
3. Interview - A conversation with your manager to feel the work chemistry, get to know each other, and explore what we could build together
FIXED SERVICE FEE
€2000- €3000 after taxes (depending on your skills, competencies, and experience).
PERKS & BENEFITS
- Full flexibility with your schedule in a fully remote setting, while Apploye ensures transparency and fairness.
- Complimentary gym memberships and company-sponsored outdoor adventures for your strength and to keep your physical well-being in check.
- A personal development budget is at your disposal for your personal and professional growth to ensure you keep growing continuously.
- Generous paid time off, including parental leave and vacation days, to recharge and rejuvenate and ensure you’re well-rested.
- A budget for your home office setup so you’re comfortable working how you like and where you like.
- Strong company culture and a network of unique individuals that celebrate you.
ELIGIBILITY & LOCATION REQUIREMENTS
❕This role is 100% remote.
- Our tribe works primarily in the Eastern European Time Zone (EET - UTC+2/UTC+3). We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported.
- For full-time roles, we ask that you’re available for at least 5 hours during typical EET working hours - it keeps collaboration smooth and communication easy.
(This doesn’t apply to part-time roles.)
Currently, we are hiring in Albania, Bosnia and Herzegovina, Croatia, Czech Republic, Estonia, Greece, Georgia, Kosovo, Latvia, Lithuania, Moldova, Montenegro, North Macedonia, Poland, Portugal, Romania, Slovakia, Malta, Slovenia, Serbia, Cyprus, Bulgaria, Hungary, Netherlands, the United Kingdom, and South Africa.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Professional Services Technical Architect at GitLab, you'll lead the technical direction of customer engagements from early scoping and discovery through delivery. You'll design high-level architectures and implementation plans for GitLab infrastructure and functionality, and you'll make sure deliverables align with customer requirements and the Statement of Work (SOW). You'll coordinate and guide implementation work across GitLab Professional Services and partner consultants, support customers deploying GitLab in cloud and on-premises environments using tools like Terraform, Ansible, and the GitLab Environment Toolkit, and perform migrations to GitLab using Congregate. You'll provide DevOps and DevSecOps consulting and best practices, contribute reusable collateral such as documentation, delivery kits, and training materials, and share product release updates to help the team deliver consistent outcomes. This role combines deep technical expertise with customer-facing leadership in GitLab's remote, asynchronous, and values-driven environment.
What you'll do
Designing and delivering GitLab reference architecture implementations for both self-managed and cloud environments, using infrastructure as code practices.
Leading source code management and CI/CD migrations to GitLab, including large-scale enterprise moves using Congregate.
Building repeatable delivery kits, documentation, and enablement materials that help Professional Services and partners deploy and adopt GitLab best practices.
Lead the full technical delivery lifecycle for GitLab Professional Services engagements, from early scoping and technical discovery through implementation and handoff.
Produce high-level and detailed technical designs for GitLab infrastructure and functionality, ensuring deliverables align with customer requirements and expectations.
Evaluate and communicate scalability and security considerations (including compliance constraints) in proposed GitLab reference architectures and implementation plans.
Deploy and configure GitLab in customer environments, including on-premises and major cloud providers, using Terraform, Ansible, and the GitLab Environment Toolkit (GET) aligned to reference architectures.
Plan and execute source system migrations to GitLab using Congregate, partnering closely with customer stakeholders to reduce risk, protect data integrity, and minimize downtime.
Provide DevOps and DevSecOps consulting and best-practice guidance, including advising on internal frameworks such as the Delivery Governance Framework (DGF) and GitLab Flow.
Coordinate and oversee implementation work across GitLab team members, partners, and customer points of contact (POCs), ensuring clear asynchronous communication and decision capture, effective execution, and high-quality outcomes.
Mentor Professional Services and partner consultants by contributing documentation, delivery kits, and training materials, and by leading enablement sessions on how to deliver and position service offerings.
Maintain and improve delivery automation assets with an emphasis on code cleanliness, maintainability, and appropriate unit/integration testing.
Support scoping and Statement of Work (SOW) creation with Professional Services Engagement Managers, stay current on monthly GitLab releases, and help Regional Delivery Managers with technical vetting and staffing assessments while maintaining a 55% billable utilization.
Review and provide input to Professional Services training materials and presentations.
Develop case studies, presentations, design documentation, and best-practice methodologies.
Work closely with customer project teams to ensure accurate task-level articulation of work required.
What you'll bring
Strong written and verbal communication skills, including the ability to lead technical discussions with customers and partners and communicate risks/trade-offs clearly in an asynchronous environment.
UK remote based role.
Up to 50% travel at times.
Demonstrated experience delivering two or more of the following consulting services: source code management migration, cloud architecture, DevOps engineering, or continuous integration and continuous delivery (CI/CD) consulting services.
Enterprise software development experience, with the ability to translate requirements into clear technical designs and implementation plans.
Progressive DevOps platform experience, including designing and implementing reliable, scalable systems with clear performance and security trade-offs.
Hands-on experience deploying and managing infrastructure in cloud providers and on-premises environments, including using tools such as Terraform and Ansible.
Ability to write clean, maintainable automation/integration code (e.g., Terraform modules, Ansible roles, scripts) and validate changes with appropriate testing and code review.
Experience performing migrations to GitLab, including using Congregate or similar migration tooling.
Working knowledge of data consistency and integrity concepts (e.g., ACID properties) and how they impact migration design and performance trade-offs.
Strong problem-solving, decision-making, organizational, and time management skills, with the ability to manage multiple priorities with minimal supervision.
Comfort working in a remote, asynchronous environment, using documented decisions (e.g., issues, proposals, and runbooks) to keep work unblocked across time zones while collaborating effectively across GitLab team members, partners, and customer stakeholders.
Bachelor's Degree in Information Technology, Computer Science, or other advanced technical degree, or equivalent experience. #LI-CM1
About the team
The Professional Services Technical Architect is part of GitLab's Professional Services organization. We partner with customers who are transitioning to GitLab, expanding how they use an existing GitLab installation, or planning complex upgrades to their infrastructure and processes. Our team brings a diverse set of skills across GitLab deployment, maintenance, and day-to-day usage, along with deep technical knowledge of adjacent tools and platforms. Working closely with Engagement Managers, partner consultants, and customer stakeholders, we focus on delivering high-quality outcomes, sharing best practices, and helping customers realize faster time to value from their GitLab investment. We operate in GitLab's remote, asynchronous environment and rely on clear documentation and transparent communication to collaborate effectively.
This role models skills and behaviour aligned with GitLab Values and typically reports to the Regional Delivery Manager. As a Professional Services Technical Architect, you will work more independently than an associate consultant, leveraging deep technical expertise to drive customer outcomes.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
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Recruitment Privacy Policy.
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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
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. If you have a disability or special need that requires
accommodation
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Location: Remote, Global
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We're looking for an Engineering Manager to lead the Billing team at Supabase. Billing owns the monetization and revenue systems that turn platform usage into accurate customer charges and finance-ready revenue data. The team’s scope includes plans, subscriptions, usage-based billing, invoices, payments, credits, coupons, taxation, dunning, collections, pricing mechanics, entitlements, marketplace and partner billing paths, and integrations with providers such as Stripe and Orb.
Billing sits at the intersection of engineering, product, finance, data, support, and partnerships. The systems are revenue-critical and trust-critical: they must remain correct, predictable, supportable, observable, and extensible as Supabase grows and introduces new products, pricing models, and partner channels.
This is a people, delivery, and technical leadership role. We don’t expect managers to contribute production code directly, but we do expect you to participate in architecture and design discussions, challenge plans with sound technical reasoning, and set a high bar for correctness, reliability, and operational maturity.
WHAT YOU'LL BE RESPONSIBLE FOR
Team & People
- Build a healthy, high-trust team culture in a remote-first, globally distributed environment.
- Run 1:1s, performance management, career development, and onboarding for your direct reports.
- Coach engineers working across backend application code, data pipelines, external integrations, and operational workflows.
- Build durable ownership across the team so critical billing knowledge, access, and incident response do not depend on one person.
- Handle people administration, including leave and time off, for your team.
Hiring
- Own the hiring plan for the Billing team and act as Hiring Manager and first-round interviewer for roles on the team.
- Partner with Talent Acquisition to source, interview, and close strong candidates with the right mix of billing-domain depth and engineering judgment.
- Contribute to headcount planning, org design, and the evolution of engineering leadership at Supabase.
Delivery, Roadmap & Partnerships
- Own the Billing roadmap and project management in Linear, driving accountability, clear milestones, and predictable delivery.
- Balance new pricing and product capabilities with investments in system correctness, resilience, supportability, and technical debt.
- Manage workflow intake and Slack triage, deciding what should be routed, prioritized, sequenced, or pushed back on.
- Own weekly updates and keep stakeholders aligned without creating unnecessary overhead.
- Surface risks, dependencies, tradeoffs, and revenue or customer-impact concerns early and clearly to leadership.
Incident Commander
- Train as an Incident Commander and lead coordination, resolution, customer-impact assessment, and post-incident follow-up.
- Lead blameless post-incident reviews.
YOU MIGHT BE A GOOD FIT IF YOU
- Have 5+ years of engineering background, with enough depth to be credible with engineers building complex systems.
- Have 3+ years managing remote engineering teams.
- Have managed a billing engineering team at a cloud, SaaS, or developer tools company. Experience with developer tools or databases is a strong preference, but we'll consider any sufficiently technical background where you can demonstrate the ability to ramp on a new domain.
- Have managed remote, globally distributed teams that work asynchronously across disparate time zones.
- Are technical enough to be credible with strong engineers, but genuinely passionate about people management. This is the work you want to do, not a track you're settling for.
- Build psychological safety and a feedback culture: you give feedback often and in the moment, ask for it back, and create space for the team to do the same.
- Operate as a multiplier. Focused on helping individuals achieve more than they could alone, not on being the best technical voice in the room.
- Coach rather than direct. Remove blockers, connect people to context and resources, and trust your engineers to own how the work gets done.
- Have a real track record of performance management and can speak to specific examples of difficult conversations and how you navigated them.
- Are comfortable with ambiguity and capable of building structure where there isn't much.
- Communicate clearly and write well. You're default async, default written, set context proactively, and surface risks early.
- Are collaborative, low-ego, and adaptable. You thrive working with high-autonomy, senior ICs who have strong technical opinions and don't need to be the smartest person in the room.
RELEVANT BILLING DOMAIN & TECHNICAL EXPERTISE
You should bring experience across most of the following areas:
- Subscription lifecycle and monetization mechanics: plans and packaging, billing cycles, upgrades and downgrades, proration, upfront and in-arrears charges, add-ons, credits, coupons, discounts, refunds, taxes, dunning, collections, disputes, and chargebacks.
- Usage-based billing at scale: converting raw product and infrastructure telemetry into billable usage; defining meters and dimensions; applying quotas and pricing; handling late-arriving data; and supporting deterministic reruns, backfills, and reconciliation.
- Payments and billing-provider integrations: production experience with Stripe, Orb, or comparable providers, including APIs, webhooks, invoice lifecycle, payment failures, event ingestion, sync engines, rate limits, provider SLAs, and graceful degradation during outages.
- Entitlements and pricing enforcement: separating feature access from charging, managing plan defaults and customer-specific overrides, and designing auditable controls that keep product behaviour consistent with commercial agreements.
- Cross-functional billing operations: working effectively with Finance, Data, Product, Support, Sales/RevOps, and Partnerships on revenue reporting, customer support, fraud and payment risk, marketplace billing, and new pricing launches.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote - USA
Workplace: Hybrid
Chainalysis is the leader in blockchain intelligence, defining how trust is built in the digital economy. We're operating at the cutting edge of one of the world's fastest-growing industries, shaping what comes next. Over the last 2 years, Chainalysis has made big bets and moved fast to capture the market opportunity in front of us: we've accelerated growth, landed enterprise-wide contracts at the world's largest financial institutions, completed four acquisitions to build our AI talent and expand our products, and launched our first agentic product to select customers.
The Talent Acquisition team at Chainalysis is responsible for scaling the most important ingredient to our success: people. Our job is to build and execute a talent acquisition strategy that is inclusive, rigorous, and repeatable around the world. As we enter a period of significant go-to-market growth, we're investing heavily in our sales organization and need a recruiter who can match that pace.
We're looking for a Recruiter, Go-to-Market who will own and drive hiring for sales and go-to-market roles at Chainalysis. This is a high-volume, outbound-heavy role. You'll spend a meaningful portion of your time building pipeline through direct sourcing, identifying and engaging top sales talent across crypto, fintech, and traditional financial services. You'll manage a full requisition load, move fast, and close strong candidates in a competitive market, with Account Executive roles among your key hires. You'll work closely with hiring managers across our enterprise and public sector sales teams, acting as a recruiting partner who understands the business and delivers results.
IN THIS ROLE, YOU'LL:
BUILD PIPELINE THROUGH OUTBOUND SOURCING
- Own pipeline generation for go-to-market roles, with a heavy emphasis on proactive outbound sourcing to find and engage top sales talent
- Map the competitive landscape across crypto, fintech, and traditional financial services to identify where strong Account Executives and quota-carrying sellers work today
- Develop creative sourcing strategies that go beyond LinkedIn InMails, including referral generation, community engagement, and direct outreach campaigns
- Maintain a high volume of outbound activity to keep pipeline ahead of hiring demand
RUN FULL-CYCLE RECRUITING AT PACE
- Own the full recruiting lifecycle for go-to-market roles, from intake and sourcing through offer negotiation and close
- Manage a high-volume requisition load across enterprise and public sector go-to-market teams
- Move candidates through the process efficiently while delivering a thoughtful, personalized, and transparent candidate experience at every step
- Make data-driven decisions about pipeline health, conversion rates, and sourcing channel effectiveness to keep hiring on track
PARTNER WITH HIRING MANAGERS AND THE BUSINESS
- Build trusted relationships with sales leaders to develop a deep understanding of their teams, priorities, and what great looks like for each hire
- Guide hiring managers through the recruiting process with clear communication, calibrated expectations, and market insights
- Share competitive intelligence on talent availability, compensation benchmarks, and hiring trends across relevant markets
- Provide regular pipeline updates and flag risks early so hiring plans stay on schedule
CONTRIBUTE TO TALENT ACQUISITION AS A TEAM
- Champion diversity and inclusion in every search, with intentional focus on engaging candidates from underrepresented backgrounds
- Share sourcing wins, market learnings, and process improvements across the Talent Acquisition team
- Identify opportunities to improve recruiting workflows, tools, and candidate experiences
- Occasionally provide recruiting support for roles outside of go-to-market as priorities and bandwidth allow
WE'RE LOOKING FOR CANDIDATES WHO HAVE:
- 3+ years of full-cycle recruiting experience with a strong track record of hiring sales and go-to-market talent, specifically quota-carrying roles such as Account Executives, Sales Engineers, and Business Development Representatives
- Demonstrated outbound sourcing ability: you build your own pipeline, generate candidate interest through direct outreach, and do not rely on inbound applications to fill roles
- Proven track record of recruiting sales talent within the SaaS and Cybersecurity sectors, with a specific focus on candidates who have successfully sold complex solutions into the Fintech, Cryptocurrency, or Traditional Financial Services markets.
- Comfort operating at high volume and managing multiple open requisitions simultaneously without dropping quality or candidate experience
- Strong organizational skills with sharp attention to detail and consistent follow-through on every candidate and requisition
- The ability to build credibility with hiring managers quickly, communicate market realities clearly, and guide decisions with data
- A collaborative, low-ego approach to working on a small, close-knit Talent Acquisition team
- Curiosity about our industry and genuine interest in learning the Chainalysis product suite and competitive landscape
NICE TO HAVE:
- Experience recruiting for public sector go-to-market roles (Federal, DoD/Intel)
- Familiarity with government clearance requirements and their impact on candidate pools
- Experience at a high-growth or pre-IPO technology company
- Experience working with Ashby ATS and sourcing tools
- Recruiting experience beyond core sales roles, such as professional services, solutions engineering, or customer success
This role is ineligible for visa sponsorship.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Boston, MA; New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE TEAM
The LangSmith team owns and builds LangChain's core platform for observability, evaluation, and production reliability of AI systems. From tracing and annotation to run rules, evaluations, and beyond, this team owns LangSmith end-to-end. If you want to define what great AI observability looks like at production scale, this is where that work gets done.
ABOUT THE ROLE
This role is onsite 5 days/week in Boston, MA
We're looking for a Senior Fullstack Engineer to work on LangSmith. In this role, you'll have the opportunity to shape the technical direction of our platform while working closely with our enterprise customers, developer end-users, and cross functional internal stakeholders.
WHAT YOU WILL DO
- Lead the technical architecture and implementation of key product features for LangSmith, working across our entire Go, Python, and Typescript stack.
- Collaborate closely with product and design teams to iterate on new features.
- Help drive aggressive project timelines while ensuring high engineering standards are being met.
- Lead by example in writing clean, maintainable, and well-tested code.
WHAT YOU BRING
- 5+ years of experience in software engineering working on complex platform products
- Fullstack engineering experience with Go or Python on the backend and React + Typescript on the frontend.
- Strong understanding of database systems, particularly Postgres and Redis
- Experience designing and scaling APIs, preferably in a high-performance, data-intensive application
- A “get stuff done” attitude - comfortable shipping fast and iterating based on user feedback
- Strong communicator with the ability to collaborate closely with various internal stakeholders and engage directly with our top-tier customers
- Strong ownership mindset
- Bonus: Experience with AI/LLM-powered applications, developer tools, or observability platforms
Compensation
- Annual salary range: $175,000-$240,000 USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Boston, MA; New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE TEAM
The LangSmith team owns and builds LangChain's core platform for observability, evaluation, and production reliability of AI systems. From tracing and annotation to run rules, evaluations, and beyond, this team owns LangSmith end-to-end. If you want to define what great AI observability looks like at production scale, this is where that work gets done.
ABOUT THE ROLE
This role is based onsite in Boston, MA.
We are looking for a Senior Backend Engineer to join our growing engineering team in Boston. In this role you will be building the backend systems that power LangSmith, LangChain’s observability and evals platform. You will work on the core services that allow our customer's developer teams to monitor and evaluate their AI applications at scale. While the focus is on backend feature development, familiarity with fullstack or frontend engineering, performance tuning, and debugging production issues would be valuable.
WHAT YOU'LL DO:
- Design, develop, and maintain backend services and APIs to support LangSmith’s tracing, monitoring, and evaluation workflows.
- Collaborate on architectural decisions to ensure systems are performant and maintainable.
- Optimize storage and query performance for high-volume observability and evaluation data.
- Ensure system reliability through strong testing, monitoring, and alerting practices.
- Troubleshoot and resolve production issues, performing root-cause analysis and implementing long-term fixes.
- Create and maintain technical documentation, including system design and API references.
- Work closely with full-stack engineers, product managers, and product designers on rolling out new features.
WHAT YOU'LL BRING:
- 4+ years of professional experience in backend engineering working on highly complex products
- Proficiency in one or more backend languages/frameworks, ideally Python and/or Go
- Strong understanding of API design and building reliable data services.
- Experience with high-throughput, mission-critical systems.
- Demonstrated ability to optimize backend services for performance and reliability.
- Experience with database systems (Postgres, Redis, Clickhouse), and cloud platforms (AWS, GCP, Azure) would be a bonus.
- Strong communication skills, with the ability to collaborate cross-functionally.
- Customer centricity and ownership mentality
Annual salary range: $170,000- $235,000
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $700M in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
ABOUT THE ROLE
We are looking for a Forward Deployed Engineer to be the technical-creative weapon behind our enterprise business.
This role is part cinematic director, part AI production engineer, part educator. You build the demos and proofs of concept that show Fortune 500 brands what's possible, then make those customers succeed in production: broadcast-grade cinematic work, repeatable workflows on the Higgsfield stack, and trained client teams that keep creating after the engagement.
The bar for this role is insanely high-quality cinematic knowledge and taste. You know why a shot works: lensing, lighting, blocking, camera movement, pacing, edit rhythm. And you know how to get that out of generative models, reliably, at commercial quality, on deadlines measured in days.
WHAT YOU'LL DO
SET UP ENTERPRISE CUSTOMERS FOR SUCCESS
- Convert client briefs into tailored, visually stunning demos and proofs of concept.
- Own the technical-creative side of pilots from kickoff to production rollout.
- Track the generative AI model landscape constantly so our work stays ahead of anything the client has seen.
DELIVER CINEMATIC WORK
- Direct and produce cinematic AI campaigns end-to-end for enterprise customers: creative direction, shot design, character and asset consistency, generation, edit, delivery.
- Set and defend a broadcast-grade quality bar that makes the platform look world-class in public.
BUILD PRODUCTION WORKFLOWS
- Turn one-off wins into repeatable pipelines: model chains, presets, prompt systems, automation (APIs, MCP, agentic workflows).
- Reverse-engineer reference ads, film looks, and visual styles into reproducible Higgsfield workflows.
EDUCATE AND ENABLE
- Train customer teams hands-on: live workshops, demos, documented workflows they actually use.
- Become a trusted creative-technical advisor to CMOs, creative directors, and production leads.
FEED THE PRODUCT
- Bring what you learn in the field back to Product, Engineering, and Research: gaps, failure modes, feature requests, new use cases.
YOUR MUST HAVES
- A portfolio of cinematic AI work at commercial quality. Portfolio first, we review every single one, and it matters more than your CV.
- 5+ years in commercial, film, or creative production; 2+ years hands-on with generative AI.
- Deep, current fluency across the generative stack: image and video models, consistency techniques, VFX and motion workflows. You can name the models, the pipelines, and exactly how you got each shot.
- Real cinematic craft: shot design, lighting, composition, storyboarding, editing. You can explain why a frame works, not just generate it.
- Proven client-facing delivery: pilots, PoCs, or commissioned productions taken from brief to finished high-end results on the client's timeline.
- Comfortable presenting to executives and running live demos under pressure.
- Ability to teach: you can make a non-technical creative team dangerous with these tools.
- High sense of ownership, drive and startup, can-do mentality. You are expected to get running on the ground from Day 1.
- High agency. Excellent English.
NICE TO HAVES
- Background in film, advertising, fashion, or e-commerce content production (director, DP, editor, creative director).
- Expert-level familiarity with each AI model, including Higgsfield's proprietary models, tools, plugins and skills
- Scripting or automation experience (Python, APIs, ComfyUI, MCP, agent pipelines).
- Prior forward deployed, solutions engineering, or sales engineering experience at an AI or creative platform.
- An existing audience or community in the AI creative ecosystem.
- Experience working with enterprise stakeholders and Fortune 500 brands.
THE DEAL
- Competitive salary in USD.
- On-site role in our Almaty office.
- Relocation to Almaty from anywhere: we sponsor and process your work permit, cover your flights, and provide temporary housing while you settle in.
- Full-time position.
Зарплата не указана
Amsterdam, Netherlands; Scherpenheuvel, Belgium
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УдалённоRomania; Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates
УдалённоPoland; Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates
УдалённоCanada; Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates
ГибридmiddleМосква
ОфисNew York City Office
ОфисseniorNew York City Office
УдалённоLithuania; Bosnia & Herzogovina; Estonia; North Macedonia; Belgium; Andorra; Slovenia; Malta; Italy; Montenegro; France; Latvia; Albania; Czech Republic; Greece; Slovakia; Kosovo; Yerevan; Bulgaria; Moldova; Georgia; Bosnia and Herzegovina; Poland; Czechia; Croatia; Our tribe works primarily in the Eastern European Time Zone (EET - UTC+2/UTC+3); We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported
УдалённоRemote, United Kingdom; Comfort working in a remote, asynchronous environment, using documented decisions (e.g., issues, proposals, and runbooks) to keep work unblocked across time zones while collaborating effectively across GitLab team members, partners, and customer stakeholders
УдалённоHave managed remote, globally distributed teams that work asynchronously across disparate time zones
ГибридRemote - USA; You'll manage a full requisition load, move fast, and close strong candidates in a competitive market, with Account Executive roles among your key hires; Champion diversity and inclusion in every search, with intentional focus on engaging candidates from underrepresented backgrounds
ОфисseniorBoston, MA; New York, NY
ОфисseniorBoston, MA; New York, NY
ОфисAlmaty, Kazakhstan; Relocation to Almaty from anywhere: we sponsor and process your work permit, cover your flights, and provide temporary housing while you settle in