Ищем UGC Manager: придумывать идеи, хуки и сценарии для роликов и работать с креаторами над их реализацией. • Придумывать идеи и сценарии для TikTok, Reels и Shorts;
Загружаем…
Загружаем…
Компании и подписки · Нет нужной компании? Предложите её →
Загружаем вакансии…
Ищем UGC Manager: придумывать идеи, хуки и сценарии для роликов и работать с креаторами над их реализацией. • Придумывать идеи и сценарии для TikTok, Reels и Shorts;
Ищем Campaign Manager для ведения кампаний с креаторами — от подготовки брифа и плана тестов до выпуска роликов и анализа результатов. – Составлять планы кампаний и тестов, ставить задачи креаторам.
• Разрабатывать стратегию привлечения трафика и управлять закупкой через Facebook, Google и In-App. • Масштабировать трафик на рынках Tier-3.
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Настроить подборLocation: Hybrid; San Francisco, CA We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE This role is based in our San Francisco office and is also open to remote candidates in the US. We're hiring an Enterprise Demand Generation Marketing Manager to build and run the programs that fill our pipeline. You'll own campaigns across paid media, webinars, account-based marketing, and social, from strategy through launch and optimization. This is a builder role. You'll stand up programs that don't exist yet, ship them quickly, and scale what works. You'll partner closely with Sales, Product Marketing, Content, Design and RevOps to turn target accounts into qualified pipeline. WHAT YOU'LL DO - Plan, launch and optimize paid campaigns across LinkedIn, Google, Meta and content syndication channels, owning budget pacing, testing and reporting on CAC, pipeline and ROI - Run the webinar program end to end: pick topics and speakers, drive promotion and production, and manage follow-up through to pipeline conversion - Partner with Sales to define target account lists and build tiered account-based marketing plays (1:1, 1:few, 1:many), orchestrating multi-channel touches that drive engagement and meetings - Use paid and organic social to reach buyers, amplify campaigns and generate demand, working closely with Content and Creative - Define KPIs for each program and collaborate with RevOps on dashboards that show what's contributing to pipeline and revenue - Stand up new channels and programs, test quickly, cut what isn't working and scale what is - Align daily with Sales, SDRs, Product Marketing, Content, Design and RevOps on targets, messaging and handoffs WHAT YOU'LL NEED - 3+ years of hands-on experience running paid campaigns on LinkedIn, Google or Meta, with a track record of hitting pipeline targets - Experience building and scaling a webinar program that converts attendees into pipeline - Experience running account-based marketing in close partnership with Sales, including account selection, orchestration and measurement - A track record of using paid and organic social as a demand channel - Strong analytical skills, comfortable with attribution, funnel metrics and turning data into decisions - Working knowledge of marketing automation and CRM tools (for example, HubSpot or Marketo, and Salesforce) - Clear, concise communication skills and the ability to align multiple teams around a plan - Experience marketing to large, complex organizations with long sales cycles and multiple stakeholders - Strong project management instincts; you can run several overlapping campaigns at once and keep timelines, owners and dependencies organized - A builder's mindset: you'd rather create programs, processes and playbooks from scratch than inherit a finished machine - A collaborative approach; you work across teams every day, share credit, take feedback well, and treat Sales as a partner - Comfort using AI tools as part of your daily workflow, for drafting copy, building audience lists and analyzing campaign results NICE TO HAVE: - Experience marketing to creative, media or enterprise audiences - Experience on an early-stage or scaling marketing team - Familiarity with AI tools that speed up campaign production and analysis If this sounds like you, we'd love to hear from you, even if you don't check every box. Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Remote (U.S. & Canada) Workplace: Remote The Company: Outschool’s mission is to inspire kids to love learning. In our fast-changing world, the traditional educational system struggles to meet the diverse and evolving needs of young learners. Outschool reimagines this system, offering flexible and engaging learning experiences as a supplement and alternative to traditional education. By connecting learners with a global community of teachers and peers through our online platform, we make learning personal, dynamic, and deeply human. We've made significant strides since launching our marketplace of live online classes in 2017. Finding initial success with secular homeschoolers, we then expanded to enrichment learning to meet the needs of a wider audience, growing our business 16x since 2019. Post-pandemic, we have evolved our platform to power academic learning, incorporated AI, and have begun to grow our international community. We're proud to have served over 1.5M passionate learners with more than $100M in annual bookings. Driving disruptive, positive change in education is rewarding and hard. Outschool team members are encouraged to challenge themselves, take risks, and grow in their careers. We look for talented people whose sense of urgency, innate curiosity, and determination to drive impact will help Outschool achieve outsized results in pursuit of our mission. We invite you to be part of an ambitious team dedicated to ensuring every learner can navigate the future with curiosity, resilience, and a love of learning. The Role We’re looking for a Senior Product Manager to define and drive the strategy for a core part of our marketplace. You’ll own a product area end to end, from identifying the right problems through launch and long-term iteration, and you’ll work closely with Engineering, Design, Data, and business leaders. At our size, this is a high-autonomy, high-impact role. You’ll operate with ambiguity, make consequential decisions with incomplete information, and align teams around a clear direction. Your work will directly influence how families discover learning and how educators build successful businesses on Outschool. Core Responsibilities: - Set the vision and strategy for your product area. Define the customer problems worth solving, the outcomes to pursue, and a multi-quarter strategy and roadmap, including what we will not do. Connect your strategy to company priorities and influence those priorities with evidence. - Develop deep customer insight. Talk directly with families and educators, partner with customer-facing teams, and combine qualitative research with quantitative analysis to uncover opportunities others haven’t seen. - Balance a two-sided marketplace. Make thoughtful trade-offs between the needs of families and educators, grounded in customer value and business impact. - Make high-stakes decisions and own the outcomes. Weigh evidence, technical constraints, and business goals to make clear recommendations and decisions. Communicate the reasoning, work through disagreement constructively, and adjust course when the evidence changes. - Lead across the organization without formal authority. Build alignment among Engineering, Design, Data, Marketing, Operations, and senior leadership. Resolve conflicting priorities, establish clear ownership, and keep initiatives moving. - Drive execution and launch. Partner with your team to define success measures and make practical scope decisions that balance speed and quality. Anticipate risks and dependencies, and ensure customers can discover, understand, and adopt what we build. - Own results after launch. Measure customer and business impact, test assumptions, share what you learn, and use the evidence to scale, iterate, or stop work. - Raise the bar for product craft. Model strong product thinking, write clear strategy and decision documents, and mentor other PMs and cross-functional partners. - Apply AI thoughtfully. Use AI to accelerate research, prototyping, and analysis, and identify where AI can create meaningful customer value. Desired Experience & Skills: - 6+ years of product management experience, including 3+ years owning a significant software product or product area from discovery through launch and iteration, with a track record of measurable customer and business impact. - Demonstrated ability to define product strategy and vision in ambiguous environments, and to translate it into a prioritized, outcome-driven roadmap. - Strong cross-functional leadership. You’ve earned trust across technical and business teams, influenced senior stakeholders, and moved complex initiatives forward without formal authority. - Excellent communication. You write concise, compelling briefs and strategy narratives, explain decisions and trade-offs to different audiences, and listen carefully. - Sound product judgment grounded in customer needs, data, business goals, and technical constraints, with the confidence to make decisions with incomplete information. - Strong analytical skills, including comfort defining metrics, designing experiments, and drawing insight from data. - A high degree of ownership. You identify what needs attention, propose a path forward, and follow through. - The ability to give and receive direct, constructive feedback, and to take responsibility for the impact of your decisions. - A genuine interest in expanding access to learning and improving the experience of families and educators. What success looks like: - First 90 days: You’ve built deep customer and business understanding, earned the trust of your partners, and presented a clear point of view on strategy and priorities for your area. - 6 months: Your team has a shared understanding of the problems, goals, and reasoning behind key decisions, and you’ve shipped meaningful improvements with a clear adoption plan. - 12 months: Your product area shows measurable progress against agreed customer and business goals, your decisions and learnings are shaping broader company priorities, and you’re raising the bar for how product work gets done. Other Considerations: - Building products for a consumer marketplace, education business, or another environment with multiple customer groups. - Working in a small or growing company where priorities evolve and PMs stay close to execution. - Mentoring or coaching other product managers. - Hands-on use of AI tools in product discovery, prototyping, or delivery, or experience shipping AI-powered features. Compensation: Outschool recruits across the US and Canada, and sets employee salaries to reflect local compensation and cost of living. In addition to base compensation, this role is eligible for equity and benefits. Additional details are provided during the interview process. For Canadian-based candidates, compensation range for this role is $172,000 - $193,500 CAD annually. This role is available in the following US Pay Zones: US Tiers US Tier 1: San Francisco Bay Area, New York City, and Seattle Metro US Tier 2: All California excluding San Francisco Bay Area, Boston Metro, Chicago Metro, Denver Metro, Austin Metro, Portland Metro US Tier 3: All other cities and states US Pay Zones US Tier 1: $208,000 - $234,000 US Tier 2: $176,800 - $198,900 US Tier 3: $156,000 - $175,500 Benefits & Culture: At Outschool, we believe that taking care of one another enables us to do our best work. To us that means: - Shared Financial Success: Competitive salaries, stock options, and retirement plans. - Health: Comprehensive medical, dental, vision, disability, and life insurance. - Wellness: Annual wellness stipend, access to coaching & therapy, and pet wellness plans. - PTO & Family Benefits: Generous PTO and family leave policies. - Hybrid & Remote-Friendly: Outschool has a distributed team across the U.S. and Canada and an office in San Francisco. Bay Area-based employees work in the office part of the week and receive commute-related benefits. Team members outside the Bay Area remain fully remote, with support for expensable home office setup and internet to stay connected no matter where you are. - Lifelong Learners: Annual budgets for professional development and DEI learning; budgets for children to take Outschool classes. - Community Impact: Outschool matches employee donations to eligible charities and supports Outschool.org http://Outschool.org’s nonprofit programs. Outschool is an equal opportunity employer. We view diversity as a moral imperative and competitive advantage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We plan and structure our interviews to directly assess skills and experience. If you require a reasonable accommodation to participate in the job application or interview process, please contact recruiting@outschool.com. Benefits packages are included for full-time employees only. Please note benefits and perks may vary for employees based outside of the US and Canada. Full-time employees must be a citizen or legal residents of the U.S. or Canada and reside in U.S. or Canada, unless specifically indicated otherwise. Once you submit your application, Outschool will process your personal data to evaluate your candidacy for employment. Unless specifically indicated otherwise, we hire employees only in the U.S. and Canada. Applicants else where should be aware that we may discard your application upon submission or we may ask if you would like us to retain it later should there be consideration (this is not typical at all). If you are selected for interviewing, your data will be shared with interviewers and personnel involved in that process. If not hired, your application will be retained for one year in case there is another suitable role. You may opt out of this at any time. Please see our Employee/Applicant Privacy Notice https://outschool.com/pages/privacy-Emp for more detailed information. If applicable, as you progress through the process, we will be clear about what information is being asked for and what happens with that information.
Location: United States, Madison, WI Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Technical Program Manager Madison, WI Role Overview As a Senior Technical Program Manager, you will lead the delivery of complex software programs across Commerce Services & Client Experiences within the PlayStation ecosystem. Working closely with engineering, product, design, and quality teams, you will help deliver reliable, scalable services and intuitive experiences that connect players with digital content. You will bring clarity to evolving requirements, build actionable delivery plans, and coordinate execution across multiple teams. This role combines hands-on program leadership with technical understanding, strong judgment, and the ability to build trust and influence without direct authority. You will help teams navigate competing priorities and technical dependencies while keeping customer needs and business outcomes in focus. What You’ll Be Doing Own end-to-end delivery of complex technical programs across multiple engineering teams, driving alignment on outcomes, scope, milestones, dependencies, and launch readiness. Partner with engineering leads, product, and design to clarify requirements, drive technical alignment, surface integration and operational risks, and translate requirements into a sequenced delivery plan. Build and maintain delivery plans with clear milestones, owners, and dependencies, working with engineering leads to account for team capacity and sequencing. Drive cross-team planning and alignment, facilitating the discussions and working sessions needed to make decisions and maintain progress. Manage dependencies across client experiences, backend services, and supporting platforms, ensuring integration points and handoffs are understood and coordinated. Identify delivery risks early, drive mitigation and recovery plans, and escalate issues with clear options and recommendations. Work with product and engineering partners to resolve competing priorities and make informed trade-offs across scope, timing, quality, and technical constraints. Coordinate with engineering, quality, and release partners to support integration testing, issue prioritization, and launch readiness. Communicate program progress, risks, and business impact clearly to technical partners and business stakeholders, highlighting decisions needed and presenting clear options and recommendations. Improve execution across teams by introducing practical changes to processes and tools, measuring their effectiveness, and incorporating feedback. What We’re Looking For Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. 6+ years of technical program or project management experience delivering software products, online services, or consumer-facing experiences. Demonstrated success leading programs across multiple engineering teams, including managing dependencies, aligning priorities, and coordinating releases. Strong understanding of the software development lifecycle, with hands-on experience supporting requirements definition, planning, development, testing, and deployment. Technical understanding of APIs, distributed services, and client-server integration, with the ability to engage engineers on design considerations, implementation trade-offs, and delivery implications. Experience partnering with product and engineering to clarify ambiguous requirements, break down complex work, and manage changes in scope. Practical experience with Agile methodologies, including facilitating planning and delivery activities and using tools such as Jira and Confluence. Strong planning and problem-solving skills, including the ability to assess capacity constraints, anticipate risks, and adjust plans as conditions change. Excellent written and verbal communication skills, with the ability to explain complex issues and present actionable recommendations to different audiences. Proven ability to build trust, resolve disagreements constructively, and influence partners without direct authority. Strong ownership and judgment, balancing attention to detail with an understanding of customer and business impact. Experience working effectively with geographically distributed teams across time zones. Preferred Qualifications Experience with digital commerce capabilities such as storefronts, product catalogs, checkout, payments, subscriptions, or entitlements. Experience delivering customer journeys that span client applications and backend services. Familiarity with the reliability, scalability, security, and privacy considerations of high-volume consumer services. Prior experience in software engineering, systems engineering, or quality engineering. Experience coordinating service integrations, platform migrations, or releases across multiple client surfaces. Familiarity with gaming, digital entertainment, or other large-scale consumer technology environments. #LI-KS1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $159,500 — $239,300 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Customer Success Engineer, you'll help customers get real, measurable value from GitLab after the sale by providing technical product expertise and best practice guidance. You'll be part of the Customer Success Engineer team that delivers GitLab's On-Demand Success Tier through webinars, hands-on labs, office hours, and on-demand engagements. This is a pooled model, so you won't be dedicated to a specific set of accounts. You'll collaborate closely with Customer Success Managers, Account Executives, and Renewals Managers to support implementation, architecture, and use case adoption across GitLab's key workflows, including source code management, continuous integration and delivery, DevSecOps, and Agile Planning. You'll report to the Customer Success Engineer Team Manager. Your first-year outcomes will focus on building trusted advisor relationships, enabling successful customer implementations, and creating reusable workshops and technical content that helps customers adopt GitLab at scale. What you'll do Engage with customers through Zoom calls and email as a technical consultant during the post-sales journey, providing product, solution, and best practice guidance. Partner with Customer Success Managers to provide in-depth guidance on GitLab use case implementation, including source code management, continuous integration, continuous delivery, DevSecOps, and Agile Planning. Deliver practical, customer-specific enablement through webinars, hands-on labs, office hours, and on-demand engagements in a pooled support model that isn't dedicated to a single account. Provide technical and architectural guidance that helps customers adopt GitLab capabilities and connect technical decisions to the outcomes they care about. Align with Account Executives and Renewals Managers to share customer-facing subject matter expertise that supports customer business objectives. Develop and deliver workshops, demos, and other reusable enablement content in collaboration with cross-functional partners. Build and maintain specialty competency in one or more technologies aligned with GitLab's market focus through training, certification, and working examples for internal and customer use. Contribute to customer-facing learning resources, including GitLab documentation, YouTube content, and enablement programs such as the Digital Journey. What you'll bring Fluency in English and Spanish. Trilingual candidates who speak English, Spanish, and Brazilian Portugese is a strong plus. Located in the United States, Mexico, and Brazil. Experience supporting one or more GitLab use cases, such as source code management, continuous integration, continuous delivery, DevSecOps, or Agile Planning, and enabling customers with practical, in-depth guidance. Proficiency with DevSecOps tools or adjacent technical tooling, with the ability to translate tool capabilities into customer outcomes. A technical background in software development or systems engineering, including comfort discussing architecture, workflows, and implementation tradeoffs. The ability to communicate complex technical and organizational topics clearly in writing and live settings, including Zoom calls, workshops, and presentations. Experience operating as a trusted technical advisor to customer and business stakeholders in a post-sales environment. Strong time management and prioritization skills, including the ability to manage multiple customer engagements and cross-functional requests in a pooled model. A continuous learning mindset, including maintaining specialty competency through training, certification, documentation, or reusable examples. We welcome transferable experience from related roles and backgrounds. About the team We're a globally distributed Customer Success Engineer team supporting customers in GitLab's On-Demand Success Tier. We collaborate asynchronously and stay aligned through clear documentation and shared enablement assets. We continuously improve our content and delivery based on what we learn from customer engagements. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $93,600 — $158,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .
Location: Oakland, California, United States From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About the role As Fivetran scales its Enterprise business, we're looking for a senior individual contributor – with a strong bias towards AI automation – to own the International Enterprise pipeline number across North America. You'll be the right hand to the Director of Global Demand, driving lead generation and territory hydration and ensuring the touchpoints and MQL volumes needed to hit Enterprise sales targets. You’ll build and run the always-on 1-to-many ABM engine for Enterprise accounts in North America: agent-driven workflows that turn account signals (intent, tech stack, CRM stage) into campaigns, creative, and landing pages, with guardrails and human review where it matters. This is a strategy-and-execution role: you'll set the plan and roll up your sleeves with the team to make it work. What you'll own You'll own the North America enterprise pipeline number, with accountability for lead generation, territory hydration, and the touchpoint and MQL volumes needed to support sales targets. You'll execute account-specific programs to drive account engagement, lead generation and monitor the funnel from touchpoints through qualified opportunities and pipeline. You will own key paid channels, like LinkedIn and Meta, to drive these outcomes. Things you will build: Agentic workflows, using Claude or similar harnesses, that creates, launches, and optimizes LinkedIn and Meta campaigns across target-account tiers. Connections between ad platforms, Salesforce, and signal sources such as intent and tech-stack data, so audiences and creative update without manual list uploads. A weekly review loop where the system and you assess what worked and improve it. You'll work across lifecycle marketing, customer marketing, ABM, product marketing, and regional teams to orchestrate integrated programs. Partnering with the Director of Global Demand and Regional Marketing and ABM leaders, you'll improve the demand operating model across North America. What success looks like 6 months: target-account tiers and signals defined; an agent-assisted campaign workflow live for a first segment, with measurable gains in launch speed and cost per touchpoint or MQL. 12 months: the engine runs across the North America Enterprise account list with BDR handoff, and it improves itself through a regular review loop. Pipeline influence and BDR conversion on engaged accounts are tracked. What we're looking for Deep, hands-on expertise in paid media and account-based marketing for enterprise buyers (LinkedIn required), plus experience in at least one of lifecycle, customer, or product marketing. Experience running multi-lifecycle stage campaigns targeting enterprise buying committees Proficiency in using LLM harnesses to automate marketing tasks, and improve marketing performance Strong business judgment and a clear point of view, with the confidence to challenge senior stakeholders constructively and build alignment around difficult tradeoffs. Excellent communication skills, specifically in communicating business outcomes, headwinds and tailwinds You’ve built and shipped agentic or automated workflows in production, not just prompts: connecting APIs or MCP servers, defining guardrails, and measuring impact. Hands-on familiarity with CRM data (Salesforce), ad platform APIs, and signal tools is a strong plus. You're comfortable operating as a senior IC who leads through influence rather than headcount. You should be comfortable galvanizing support behind an initiative when a number is at risk. You think in systems, you're fluent in the metrics that matter, and you move fluidly between setting strategy and executing the work yourself. #LI-JC1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $173,624 — $217,030 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Denver, Colorado, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About the role As Fivetran scales its Enterprise business, we're looking for a senior individual contributor – with a strong bias towards AI automation – to own the International Enterprise pipeline number across North America. You'll be the right hand to the Director of Global Demand, driving lead generation and territory hydration and ensuring the touchpoints and MQL volumes needed to hit Enterprise sales targets. You’ll build and run the always-on 1-to-many ABM engine for Enterprise accounts in North America: agent-driven workflows that turn account signals (intent, tech stack, CRM stage) into campaigns, creative, and landing pages, with guardrails and human review where it matters. This is a strategy-and-execution role: you'll set the plan and roll up your sleeves with the team to make it work. What you'll own You'll own the North America enterprise pipeline number, with accountability for lead generation, territory hydration, and the touchpoint and MQL volumes needed to support sales targets. You'll execute account-specific programs to drive account engagement, lead generation and monitor the funnel from touchpoints through qualified opportunities and pipeline. You will own key paid channels, like LinkedIn and Meta, to drive these outcomes. Things you will build: Agentic workflows, using Claude or similar harnesses, that creates, launches, and optimizes LinkedIn and Meta campaigns across target-account tiers. Connections between ad platforms, Salesforce, and signal sources such as intent and tech-stack data, so audiences and creative update without manual list uploads. A weekly review loop where the system and you assess what worked and improve it. You'll work across lifecycle marketing, customer marketing, ABM, product marketing, and regional teams to orchestrate integrated programs. Partnering with the Director of Global Demand and Regional Marketing and ABM leaders, you'll improve the demand operating model across North America. What success looks like 6 months: target-account tiers and signals defined; an agent-assisted campaign workflow live for a first segment, with measurable gains in launch speed and cost per touchpoint or MQL. 12 months: the engine runs across the North America Enterprise account list with BDR handoff, and it improves itself through a regular review loop. Pipeline influence and BDR conversion on engaged accounts are tracked. What we're looking for Deep, hands-on expertise in paid media and account-based marketing for enterprise buyers (LinkedIn required), plus experience in at least one of lifecycle, customer, or product marketing. Experience running multi-lifecycle stage campaigns targeting enterprise buying committees Proficiency in using LLM harnesses to automate marketing tasks, and improve marketing performance Strong business judgment and a clear point of view, with the confidence to challenge senior stakeholders constructively and build alignment around difficult tradeoffs. Excellent communication skills, specifically in communicating business outcomes, headwinds and tailwinds You’ve built and shipped agentic or automated workflows in production, not just prompts: connecting APIs or MCP servers, defining guardrails, and measuring impact. Hands-on familiarity with CRM data (Salesforce), ad platform APIs, and signal tools is a strong plus. You're comfortable operating as a senior IC who leads through influence rather than headcount. You should be comfortable galvanizing support behind an initiative when a number is at risk. You think in systems, you're fluent in the metrics that matter, and you move fluidly between setting strategy and executing the work yourself. #LI-JC1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Denver Pay Range $162,772.50 — $203,465.50 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Miami, FL Workplace: OnSite ABOUT THE COMPANY Luxor is a full-stack platform for the Bitcoin mining and digital infrastructure industries. We build software, hardware, financial, and energy solutions that help mining operators improve performance, manage risk, optimize costs, and scale their operations. Location: Miami, FL or San Francisco, CA, in office. Our Miami office opens in Q1 2027; until then, Miami-based hires work remotely with regular customer travel. Start: Immediately Reports to: SVP, Business Development ABOUT THE ROLE Luxor's sales team is organized into specialist pods, and one person owns each pod's revenue. We're hiring the person who will own Mining Pool & Firmware, the core of Luxor's Bitcoin mining business. - Luxor Mining Pool has operated since 2017 and serves institutional miners with >50 EH/s across BTC, LTC, DOGE and ZEC. It offers FPPS payouts, fixed and upfront payout options, and SOC 1 and SOC 2 Type II controls, and it has paid 35,000+ BTC to miners in 113 countries. - LuxOS is our custom ASIC firmware for Antminer and WhatsMiner fleets. Per-domain autotuning, power targeting and fast curtailment help operators get more hashrate per joule and respond to the grid. Paired with Luxor Pool, it gives miners one integrated stack. This is a mature, competitive market. Winning here means displacing incumbents at a fee that makes money and respects the quality of our product. We care about profitable market share, not market share at any price. WHAT YOU'LL DO - Own Pool & Firmware revenue and the quarterly targets you agree with leadership. - Hunt and close new hashrate: public miners, large private operators, hosting providers and international fleets. - Lead commercial negotiations on pool fees, firmware fee tiers, payout structures and referral partnerships, while protecting margin. - Run firmware pilots end to end with our customer success and firmware engineering teams, and turn test results into signed fleet-wide deployments. - Build the partner channel: hosting providers, repair shops, resellers and referral partners who bring hashrate with them. - Bundle across the stack (Pool, LuxOS, Commander, hashrate derivatives) to win deals that single-product competitors can't. - Spend 80%+ of your time external: customer sites, industry events, in-person meetings. - Keep a clean pipeline and forecast in HubSpot, and bring competitive intelligence back to product. WHAT WE'RE LOOKING FOR - 5+ years in B2B sales, business development or commercial roles, with a record of deals you personally sourced and closed. - Bitcoin mining industry experience: you understand pools (FPPS vs. PPS vs. PPLNS), ASICs, hashprice and fleet economics, and you know the major players. - An existing network among mining operators is a strong plus. - Experience with firmware, mining infrastructure or hosting is a plus. - A strong negotiator who can hold a price and walk away from a bad deal. - Willingness to work in office in Miami or SF and travel regularly to customer sites and industry events. THIS ROLE IS FOR YOU IF - You've won business against entrenched incumbents and know how to make switching feel low-risk. - You want to own a product line, not just a territory. THIS ROLE IS NOT FOR YOU IF - You prefer to set strategy and hand deals to someone else to close. WHAT WE OFFER - Competitive base plus uncapped, gross-profit-based commission. - Ownership of Luxor's core business line, with direct access to leadership. - The broadest product stack in mining to build deals with. - Health, dental and vision, 401(k) matching and unlimited PTO. At Luxor we believe that meaningful contributions can be made by anyone. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Luxor welcomes all! HOW WE USE AI IN OUR HIRING PROCESS We use AI tools to support certain parts of our hiring process, and we believe in being transparent about how they’re used. During your application, AI may assist in reviewing CVs, qualifications, and assignments by providing additional insights, but it does not make decisions, every application is evaluated at each step by a member of our hiring team. We also use AI to transcribe interviews so our team can stay focused on the conversation rather than note-taking. Any voice recordings are automatically deleted within 15 days. In addition, AI helps us keep candidates informed about their application status and helps us understand how our process is working so we can improve it over time. In all cases, AI is used to support efficiency and consistency, not to replace human judgment. If you have any questions about how we use these tools or your data, or if you would prefer to opt out of any of these features, please include them in the dedicated section of the application form, and we’ll follow up accordingly.
Location: USA - Austin (dbt) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About the role As Fivetran scales its Enterprise business, we're looking for a senior individual contributor – with a strong bias towards AI automation – to own the International Enterprise pipeline number across North America. You'll be the right hand to the Director of Global Demand, driving lead generation and territory hydration and ensuring the touchpoints and MQL volumes needed to hit Enterprise sales targets. You’ll build and run the always-on 1-to-many ABM engine for Enterprise accounts in North America: agent-driven workflows that turn account signals (intent, tech stack, CRM stage) into campaigns, creative, and landing pages, with guardrails and human review where it matters. This is a strategy-and-execution role: you'll set the plan and roll up your sleeves with the team to make it work. What you'll own You'll own the North America enterprise pipeline number, with accountability for lead generation, territory hydration, and the touchpoint and MQL volumes needed to support sales targets. You'll execute account-specific programs to drive account engagement, lead generation and monitor the funnel from touchpoints through qualified opportunities and pipeline. You will own key paid channels, like LinkedIn and Meta, to drive these outcomes. Things you will build: Agentic workflows, using Claude or similar harnesses, that creates, launches, and optimizes LinkedIn and Meta campaigns across target-account tiers. Connections between ad platforms, Salesforce, and signal sources such as intent and tech-stack data, so audiences and creative update without manual list uploads. A weekly review loop where the system and you assess what worked and improve it. You'll work across lifecycle marketing, customer marketing, ABM, product marketing, and regional teams to orchestrate integrated programs. Partnering with the Director of Global Demand and Regional Marketing and ABM leaders, you'll improve the demand operating model across North America. What success looks like 6 months: target-account tiers and signals defined; an agent-assisted campaign workflow live for a first segment, with measurable gains in launch speed and cost per touchpoint or MQL. 12 months: the engine runs across the North America Enterprise account list with BDR handoff, and it improves itself through a regular review loop. Pipeline influence and BDR conversion on engaged accounts are tracked. What we're looking for Deep, hands-on expertise in paid media and account-based marketing for enterprise buyers (LinkedIn required), plus experience in at least one of lifecycle, customer, or product marketing. Experience running multi-lifecycle stage campaigns targeting enterprise buying committees Proficiency in using LLM harnesses to automate marketing tasks, and improve marketing performance Strong business judgment and a clear point of view, with the confidence to challenge senior stakeholders constructively and build alignment around difficult tradeoffs. Excellent communication skills, specifically in communicating business outcomes, headwinds and tailwinds You’ve built and shipped agentic or automated workflows in production, not just prompts: connecting APIs or MCP servers, defining guardrails, and measuring impact. Hands-on familiarity with CRM data (Salesforce), ad platform APIs, and signal tools is a strong plus. You're comfortable operating as a senior IC who leads through influence rather than headcount. You should be comfortable galvanizing support behind an initiative when a number is at risk. You think in systems, you're fluent in the metrics that matter, and you move fluidly between setting strategy and executing the work yourself. #LI-JC1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $162,772.50 — $203,465.50 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: Independent Contractor – CPT-11760 Customer Service Ticket Support & Order Documentation Virtual Assistant/Business Support VA/Junior-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. An established online metals supplier is adding a second VA to support its Customer Service team by handling routine customer tickets and reducing the volume of straightforward requests. The VA will start with tracking inquiries and basic document requests, providing customers with tracking details and existing order documents such as mill test reports (MTRs), certificates of conformance (COCs), and invoices, and documenting and closing each ticket in Zendesk. After training, the VA will move into full trace documentation support. Complex issues such as missing documentation, shipment investigations, refunds, and cancellations stay with the Customer Service team. The goal is faster ticket response times, a smaller backlog, and more time for the Customer Service representatives to focus on phone coverage and complex customer issues. The ideal candidate is accurate, organized, and comfortable working through a high volume of written customer requests. Scope of Services Contractors will be required to provide services that align with the following client tasks: Tracking Requests Handle tracking inquiries where the information is already available in Backoffice, UPS Quantum View, or Zendesk Locate shipment tracking details and send them to the customer Document the response and solve the ticket Document Requests Retrieve existing order documents, such as MTRs, COCs, and invoices Send the correct documents to customers through Zendesk Verify order details before sending any document Full Trace Documentation (After Training) Review full trace requests and confirm what documentation is required Locate, organize, and verify the required documents and order information Provide complete documentation packages to customers once properly trained Ticket Management & Escalation Respond to assigned requests in Zendesk Document every action clearly in each ticket Close tickets once resolved Escalate missing documentation, shipment investigations, refunds, cancellations, and complex issues to the appropriate team member Backlog & Backup Support Help clear the current backlog of routine requests Serve as backup support in assigned areas Take on similar customer service tasks when routine ticket volume is caught up Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Customer service, ticket-based support, order processing, or administrative experience required Excellent written English required Strong attention to detail required Ability to learn client systems and follow established procedures required Zendesk or other help desk ticketing experience strongly preferred Order tracking, shipping, or logistics support experience preferred E-commerce, distribution, or manufacturing customer service experience preferred Familiarity with MTRs, COCs, or similar order documentation a plus IDEAL CANDIDATE PROFILE Accurate and detail-oriented with order and document information Clear, professional written communicator Comfortable working through a high volume of tickets Organized and consistent with documentation in a ticketing system Knows when to resolve and when to escalate Quick to learn new systems and procedures APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Zendesk Client Backoffice System (Training Provided) UPS Quantum View (Training Provided) Email Microsoft Office or Google Workspace Work Schedule Contracted Hours per Week: 20–30 hours/week (Exact Hours to Be Confirmed by Client) Scheduled Working Days: TBD – To Be Confirmed by Client Daily Working Time: TBD – To Be Confirmed by Client Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Admin / Business Support REQUESTED EXPERIENCE TIER LEVEL: Junior Level-Senior Level Contracted Hours per Week: 20–30 hours/week (Exact Hours to Be Confirmed by Client) Daily Working Time: TBD – To Be Confirmed by Client Scheduled Working Days: TBD – To Be Confirmed by Client REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A–C (Strong Written English Required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!
Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: B-CPT-11750 Bilingual Administrative Assistant Independent Contractor – B-CPT-11750 Bilingual Administrative Assistant/Business Support VA/Junior-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A growing restoration and reconstruction company that handles fire, water, smoke, and mold mitigation and rebuilds damaged properties is seeking a Bilingual Administrative Assistant to support its project coordination team. The assistant will support the project coordination team with client appointment confirmations, bilingual vendor and subcontractor follow-up, document collection, project-file updates, approved routine communications, and other administrative tasks as assigned. Because many of the company’s vendors and subcontractors are Spanish-speaking, the ability to communicate effectively in both English and Spanish is important to improving communication between the field and the back office. The assistant will report to the owner and/or the Director of Compliance for management and personnel matters. The Project Coordinator will provide daily project-related assignments, priorities, and deadlines. Changes involving scope, pricing, payments, or technical decisions must be referred to the appropriate project coordinator or management for approval. The ideal candidate will combine strong customer service and coordination skills with prior construction or restoration experience, allowing them to understand basic terminology and accurately communicate project information between coordinators, vendors, and subcontractors. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Project Coordination Support Assist project coordinators with day-to-day scheduling and job coordination Confirm schedules with vendors, subcontractors, and other project contacts Maintain organized project information Track open items and follow-ups for active projects Keep project coordinators informed of updates, delays, and issues Vendor & Subcontractor Communication Follow up with vendors and subcontractors regarding scheduling, documentation, and routine project needs Communicate in both English and Spanish as needed Relay approved information between project coordinators and vendors Help reduce communication issues caused by language barriers Escalate project questions or issues requiring coordinator or management input Documentation & File Management Collect required documents from vendors and subcontractors Update project files and records with current information Maintain organized and accurate documentation Follow up on missing documents and outstanding information Ensure routine file updates are completed consistently Scheduling & Routine Communication Confirm client appointments, vendor schedules, and project-related activities Send routine approved communications on behalf of the project coordination team Track scheduling changes and communicate updates to the appropriate parties Support other administrative tasks as assigned Reporting & Performance Expectations Maintain consistent attendance during scheduled hours Communicate promptly during scheduled hours Send a daily summary of completed tasks, pending items, and blockers Refer changes involving scope, pricing, payments, or technical decisions to the appropriate project coordinator or management for approval Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Customer service, administrative, or project coordination experience required Bilingual English/Spanish fluency (written and spoken) required Strong documentation and file management skills required Ability to work independently while supporting an established project coordination team required Construction, restoration, mitigation, trades, or related industry experience strongly preferred Ability to understand and explain construction terminology strongly preferred Vendor or subcontractor coordination experience preferred IDEAL CANDIDATE PROFILE Excellent communicator in English and Spanish Customer service mindset with patience and professionalism Organized and dependable with follow-up Comfortable with construction and restoration terminology Clear and precise when relaying information between parties Able to support additional project coordinators as the company grows APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Email Platforms Phone / Text Communication Tools Microsoft Office or Google Workspace Client Project Management and File Systems – Training Provided Work Schedule Contracted Hours per Week: 20 Hours (Hours May Increase Based on Performance) Scheduled Working Days: Tuesday–Saturday (Sunday and Monday Off) Daily Working Time: 12:00 PM–4:00 PM ET Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level Contracted Hours per Week: 20 Hours (Hours May Increase Based on Performance) Daily Working Time: 12:00 PM–4:00 PM ET Scheduled Working Days: Tuesday–Saturday (Sunday and Monday Off) REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English and Spanish – Bilingual Required ACCENT PREFERENCE: Level A–B (Native or Near-Native English Accent Required) REGION PREFERENCES: Nearshore What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!
Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: Independent Contractor – CPT-11782 Customer Service Administrator/Business Support VA/Entry-Advanced Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. We are looking for a reliable and customer-focused Customer Service Administrator to support our property compliance operations. This role involves coordinating health and safety inspections by communicating with tenants, landlords, and service providers while ensuring appointments are accurately scheduled and documented. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Make outbound calls to tenants regarding health and safety inspections. Handle inbound calls from tenants and customers regarding health and safety inspections, appointments, and related inquiries, while following the approved call script and maintaining a professional and engaging customer experience. Coordinate inspection appointments between landlords, tenants, and service providers Handle tenant inquiries and concerns related to scheduled property inspections Maintain accurate records of tenant communications and appointment confirmations Follow up on missed appointments and reschedule as needed Book jobs and inspections via phone and through our online booking system Responsible for tenant communications related to health and safety compliance scheduling Support increased workload during peak compliance periods (August–March) Collaborate with an established team managing 30,000+ annual client relationships Opportunity for growth as the company expands into additional trade services Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Excellent verbal and written English communication skills with a professional telephone manner. Strong mathematical and numerical skills. Fast typing speed of 60–70 words per minute (WPM). Previous experience in customer service, call handling, appointment scheduling, or administrative support. Excellent attention to detail and accuracy. Strong multitasking, organizational, and time-management skills with the ability to manage multiple schedules and priorities. Ability to handle sensitive conversations regarding property access, compliance, and tenant communications with patience, diplomacy, and professionalism. Comfortable coordinating with multiple stakeholders while maintaining excellent customer service. Understanding of UK rental property regulations and tenant rights is preferred. Ability to work independently, prioritize tasks effectively, and meet deadlines. Work Schedule Contracted Hours per Week: 40 Hours Scheduled Working Days: Monday through Friday Daily Working Time: 9 AM- 6 PM UK time Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support VA REQUESTED EXPERIENCE TIER LEVEL: Entry-Advanced Level Contracted Hours per Week: 40 hours/week Daily Working Time: 9 AM-6 PM UK time Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Neutral REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!
Location: Plano, Texas, United States Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love? At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart! We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices. Position Overview Align is seeking a hands-on Procore Systems Manager to own, optimize, and continuously improve the connection between our data center construction project management platform (Procore) and our cloud-based accounting system (Sage Intacct). This role bridges operations, finance, and technology, ensuring both platforms work in sync to deliver accurate data, streamlined workflows, and actionable insights for leadership. The SME will go beyond initial integration, taking full ownership of system administration, task management, user permissions, reporting, training, and process optimization to ensure long-term adoption and operational excellence. The ideal candidate will be an operational problem-solver with a strong grasp of construction/data center financial workflows, accounting processes, and cross-department coordination. You’ll oversee integration functionality and act as the in-house expert - leading process improvements, task oversight, training programs, and reporting initiatives that drive efficiency and informed decision-making. This hybrid role reports to the Program Manager and will work 3 days per week in our Plano, TX office. This is a full-time salaried position offering competitive compensation, comprehensive benefits, paid time off, paid training, and performance-based bonuses. Key Responsibilities Operational Integration Leadership Serve as the primary operational owner and SME of the Procore–Sage Intacct integration, ensuring accurate and efficient data flow between systems. Partner with project management, accounting, and leadership teams to align system processes with operational and financial goals. Oversee the full lifecycle of integration projects - from requirements gathering to launch, maintenance, and continuous improvement. Training, Change Management & SME Support Train project managers, finance teams, and operations staff on Tasks tool usage, system workflows, and integration best practices. Serve as the go-to resource for troubleshooting, best practices, and post-integration operational guidance. Maintain comprehensive documentation and SOPs for task workflows, permissions, system configurations, and integration processes. Task Management & Oversight Create, assign, and track project tasks in Procore using the Tasks tool to ensure accountability and visibility. Set due dates, categories, and statuses for tasks; integrate them into users’ “My Open Items” dashboards for better tracking. Monitor task progress to ensure alignment with project timelines and deliverables. User Permissions & Access Control Configure and manage permission templates to ensure appropriate access levels across teams. Assign users to roles with Standard or Admin access to the Tasks tool. Customize permissions for unique project or departmental needs. System Configuration & Maintenance Enable and configure the Tasks tool for new and existing projects via Project Admin settings. Create and manage task categories in the Company Admin tool to organize workflows. Ensure the Tasks tool is active in project templates for consistent deployment. Workflow & Process Optimization Streamline finance and operations workflows (AP, AR, job costing, budgeting, reporting) to reduce manual entry and errors. Identify and implement operational best practices to enhance efficiency across departments. Leverage automation tools and third-party connectors to support scalable growth. Reporting & Dashboard Management Build and maintain dashboards reflecting real-time task status, project health, and financial data. Ensure leaders have access to accurate, timely project and financial reporting from Procore and Sage Intacct. Partner with accounting to ensure month-end close accuracy, WIP reporting, and compliance with GAAP. Required Qualifications Bachelor’s degree in Construction Management, Engineering, Information Technology, or a related field (or equivalent work experience). 4-6 years of hands-on experience managing Procore and Sage Intacct integrations in an operational or project management capacity. Strong understanding of construction accounting concepts (job costing, WIP, commitments, retainage, etc.). Proven experience streamlining workflows, managing permissions, and improving cross-team collaboration. Proficiency with Excel, data reconciliation, and system-driven reporting. Strong communication skills and ability to translate technical concepts for non-technical stakeholders. Preferred Qualifications Experience with related integrations (e.g., Avalara and ConnectWise). Background in accounting, finance, or operational leadership (CPA, CMA, or construction accounting certification a plus). Candidates with Procore Certification in areas such as Project Manager, Superintendent, Subcontractor, Field Worker, BIM Manager, or Estimator are strongly preferred. Familiarity with project management best practices in the construction or data center industry. To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place. Tier 3 Benefits and Perks: At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including: Comprehensive Medical, Dental, and Vision coverage Health Savings Account (HSA) and Flexible Spending Account (FSA) options 401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k. Complimentary ClassPass membership to support your health and wellness goals Generous Paid Time Off (PTO) Company-paid holidays Cellphone Reimbursement Program Floating Holiday to celebrate a day that is meaningful to you Pre-tax commuter benefits, where applicable Employee wellness programs, events, and team-building activities Employee referral program Align is a premier global provider of technology infrastructure solutions. Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients. Our professional services team, which includes Data Center Solutions , provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner. Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs. Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications. For more information, visit: www.align.com
Location: Worldwide; Philippines APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11530 Commercial Insurance Administrative & COI Processing VA Independent Contractor – CPT-11530 Commercial Insurance Administrative & COI Processing VA/Business Support VA/Junior-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. We are seeking a detail-oriented and reliable Commercial Insurance Administrative & COI Processing VA to provide ongoing administrative support to a U.S.-based insurance operation. The VA will assist with Certificates of Insurance (COIs), loss control and inspection follow-ups, commercial client and carrier communications, renewal information gathering, shared inbox management, endorsement requests, and agency management system (AMS) data entry. The ideal candidate has at least 2 years of remote administrative or virtual assistant experience, preferably supporting U.S.-based insurance brokers, agencies, or back-office operations. Experience working with U.S. insurance Agency Management Systems (AMS), particularly Applied Epic, and carrier portals is highly preferred. This is a long-term, ongoing position for someone who is highly organized, accurate, proactive, and comfortable communicating professionally with U.S. clients and insurance carriers. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: 1. Certificates of Insurance (COI) Processing Intake & Verification Receive COI requests through email, client portals, or phone. Review requests and verify active policy status and coverage limits within the agency management system. Confirm certificate holder information, names, and addresses for accuracy. Prioritize COI requests for prompt processing, recognizing that many requests are time-sensitive and clients may need the certificates to provide to third parties. Support an average volume of approximately 5–10 COI requests per day while maintaining the agency's expected turnaround time. Issuance Prepare and issue standard ACORD forms, including: ACORD 25 – Certificate of Liability Insurance ACORD 28 – Property Insurance. Tracking & Delivery Deliver completed certificates to insureds and third-party certificate holders. Log all certificate issuances accurately in the agency management system. Track special endorsement requests and certificate holder requirements. Follow up on outstanding COI-related items as needed. 2. Loss Control & Inspection RecommendationsCarrier Follow-Up Monitor and track loss control or inspection reports received from commercial insurance carriers. Review outstanding recommendations and identify items requiring client action. Serve as the liaison between commercial clients and insurance carriers throughout the inspection-recommendation process, helping ensure required recommendations are completed within the applicable timeframe. Coordinate the collection and return of completed recommendation documentation, including signed documents and photographs of completed corrective actions, to the insurance carrier for closure. Client Outreach Contact insureds via email and phone to request outstanding risk-improvement items. Request photos, documentation, or other compliance materials required by underwriters. Follow up with clients until required documentation is received. Status Tracking Update inspection and loss-control progress in the agency management system. Log proof of completion and supporting documentation. Notify the appropriate Account Manager when requirements have been satisfied. 3. Insurance Carrier & Client Follow-Ups Follow up with commercial insurance carriers and clients regarding missing information and documentation. Request signed applications, supplemental forms, audit documents, and other outstanding items. Maintain organized follow-up records and ensure pending items are tracked to completion. Route time-sensitive or technically sensitive client requests to the appropriate licensed insurance professional when the request requires authorization or an insurance-agent response. Manage incoming requests and determine the appropriate agent, producer, or internal staff member to handle matters outside the VA's scope. Make outbound phone calls to commercial clients when necessary to obtain information, clarify outstanding requirements, and expedite follow-ups. Assist with contacting clients regarding past-due billing and payment reminders, including communicating potential policy cancellation due to nonpayment, following the agency's instructions. 4. Renewal Information Gathering Proactively contact commercial clients 60–90 days before renewal . Request updated information such as: Payroll figures Sales figures Equipment schedules Statements of Values (SOVs) Other renewal-related documentation Track outstanding renewal information and follow up as needed. Ensure collected information is accurately documented and routed to the appropriate internal staff. 5. Shared Inbox Management Monitor shared commercial service inboxes throughout the workday. Review, organize, and triage incoming client requests. Respond to routine inquiries when appropriate. Identify urgent or sensitive matters and promptly flag them for licensed staff. Maintain organized records of requests and follow-ups. Triage incoming requests from the shared inbox and route each request to the appropriate agent, producer, or internal staff member based on the nature and urgency of the request. Prioritize time-sensitive requests and ensure matters requiring licensed-agent involvement are escalated promptly. 6. Agency Management System & Data Entry Maintain accurate and up-to-date client records within the agency management system. Update: Client contact information Locations and location schedules Policy information Other relevant account details Perform accurate data entry and document updates. Ensure information is entered consistently and accurately across applicable systems. Maintain complete activity and communication records in Applied Epic as part of the ongoing servicing of client accounts. Maintain supporting electronic records and documentation using the client's prescribed file organization and naming conventions. 7. Endorsement Request Intake Receive and review mid-term policy change requests. Gather the necessary information and supporting documentation for requests such as: Vehicle additions or deletions Address changes Driver updates Other policy changes Queue complete requests for internal processing. Follow up on missing information before routing requests to the appropriate staff. As proficiency develops and with appropriate training and authorization, assist with processing policy changes directly through insurance carrier platforms, including updating policy information and issuing revised insurance documents or identification cards. 8. Assistant Account Manager / Producer Support As the VA gains proficiency in the agency's workflows, provide expanded support as an Assistant Account Manager / Client Service Representative for an assigned producer. Support an assigned producer with administrative and client-service tasks that may develop beyond COI processing based on business needs and demonstrated proficiency. Assist with insurance quoting activities across multiple carrier platforms following appropriate training and direction. Develop familiarity with the assigned producer's workflow and provide ongoing administrative and client-service support as the role expands. Assist with initial client intake and incoming client calls as responsibilities expand. Provide administrative support for commercial account invoicing and billing-related communications. Assist with marketing activities for new business and renewals of existing commercial accounts. Support additional commercial account servicing responsibilities as the VA becomes familiar with the agency's systems and workflows. Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Minimum 2 years of remote administrative or virtual assistant experience. Insurance industry experience is highly preferred, particularly experience supporting: U.S. insurance brokers Insurance agencies Commercial insurance operations Insurance back-office administrative teams Hands-on experience with U.S. Agency Management Systems (AMS) is preferred. Experience with Applied Epic is highly preferred. Familiarity with major insurance carrier portals is a strong advantage. Strong understanding of administrative workflows, documentation, and follow-up processes. Excellent written and verbal English communication skills. Professional and confident phone and email communication with U.S. clients and carriers. Exceptional attention to detail, especially when reviewing policy information, documents, names, addresses, and certificate holder details. High level of accuracy in data entry and document processing. Ability to manage multiple requests and follow-ups while meeting deadlines. Organized, dependable, and proactive. Able to work independently while knowing when to escalate issues to licensed staff. Required Software & Applications: Use the same software and applications currently used by the existing VAs. Agency Management System (AMS) Applied Epic Insurance Carrier Portals Email / Shared Service Inbox Client Portal ACORD Certificate Processing Tools/Systems Other systems currently used by the existing VA Work Schedule Contracted Hours per Week: 40 Hours Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: 8:30 AM–5 PM or 9 AM–5:30 PM, including a 30-minute lunch break Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level Contracted Hours per Week: 40 hours/week Daily Working Time: 8:30 AM–5 PM or 9 AM–5:30 PM, including a 30-minute lunch break Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A– (Neutral and Excellent written and communication skills) REGION PREFERENCES: Philippines What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!
Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: NYC, SF, LA, Chicago About the Role The Sr. Director of Customer Engineering will partner directly with the Area Vice President of Sales for Digital Native/AI to lead one of Cloudflare’s fastest-growing market segments. As a key member of the leadership team, this role serves as a business and technical leader accountable for go to market (GTM) motions and strategy, technical win rates, deal quality, customer outcomes / full life cycle, and team effectiveness across the entire Digital Native portfolio. Operating through managers and senior individual contributors, this leader will drive the regional vision by embedding AI-assisted execution and automated evaluation layers into everyday sales engineering workflows, setting the standards for execution while strategically engaging in critical customer moments to accelerate growth and impact. Responsibilities Drive Regional Strategy: Partner with Digital Native Sales Leaders to develop and execute technical solution strategies, leveraging AI-assisted architecture platforms and automated account planning tools to design customized technical blueprints for Digital Native clients. Lead, mentor, and coach frontline CE Managers, instilling high standards for technical rigor, team culture, and hiring. Proven experience managing first-line engineering or pre-sales managers, with a track record of scaling teams through rapid headcount growth. Define career development pathways, succession planning, and performance management frameworks across both the management and IC tracks. Drive talent acquisition strategy to recruit top-tier, developer-native systems engineers and managers in a competitive AI talent market Own the pre-sales technical strategy for high-velocity and enterprise-tier AI labs, developer platforms, and digital native scale-ups. Partner closely with the AVP of Sales in Digital Native to drive pipeline conversion, strategy, technical win rates, incentive alignment and quota attainment. Set the technical standard for edge and AI solution design (Cloudflare Workers, Workers AI, Vectorize, Hyperdrive, R2, and edge inference pipelines). Serve as executive sponsor on high-stakes, Tier-1 deals, meeting directly with prospect CTOs, VP of Platform/Infra, and technical founders. Design optimal territory coverage, resource allocation models, and account pod structures balancing high-touch strategic deals with scaled technical touchpoints. Own Performance Metrics: Oversee and report on Digital Native technical performance metrics—including win rates, deal quality, and team capacity—utilizing automated evaluation pipelines over foundational data layers to continuously elevate execution bars. Collaborate Internationally and Cross-Functionally: Swiftly identify and resolve regional issues by collaborating with global regional leads and deploying automated Customer Escalation AI Reviewers to streamline complex technical escalations. Influence the Product Roadmap: Represent the Digital Native Customer Engineering organization at the executive level, collaborating with Product Management and Engineering teams to prioritize regional requirements and advocate for investments in serverless and AI-driven security capabilities. Cultivate Partner Ecosystems: Partner closely with Channel, Global Systems Integrators (GSIs), and local ecosystem partners across the Digital Native segment to define joint technical strategies and scale Cloudflare’s market reach through automated solution frameworks. Desirable Skills, Knowledge, and Experience Must-Have Skills Proven Leadership Experience: 8+ years of Customer Engineering leadership or enterprise sales leadership experience managing mid-to-large-sized technical organizations, including experience managing people managers within AI-assisted technical selling environments. Technical Background: 8+ years of experience as a hands-on Customer Engineer or Technical Consultant delivering complex SaaS, PaaS, or cloud security solutions. Strategic Partnering: A proven track record of successfully partnering with Account Executives, Customer Success teams, and executive-level stakeholders to drive enterprise revenue and successful customer outcomes. Escalation & Conflict Resolution: Demonstrable experience in successfully navigating, de-escalating, and solving complex technical escalations, utilizing automated escalation frameworks and cross-functional AI reviewer pipelines. Enterprise Contract & Process Management: Strong experience supporting enterprise contract management, commercial negotiations, compliance, or project management frameworks within the Digital Native Segment. Bonus Points Diverse Industry Background: Prior experience spanning financial consulting, software development, product management, or technical project delivery. Ecosystem Knowledge: Strong existing relationships or familiarity with major Digital Native channel partners and global systems integrators. Advanced Technical Credibility: Hands-on familiarity with Zero Trust/SASE architectures, application security frameworks, serverless developer platforms, or modern AI development and automation environments (e.g., OpenCode, Windsurf). Compensation Compensation may be adjusted depending on work location. For New York City based hires: Estimated annual salary of $312, 000 - $491,000. For San Francisco Bay Area based hires: Estimated annual salary of $326,000 - $513,000. For California based hires (Except San Francisco): Estimated annual salary of $312,000 - $491,000. For Chicago based hires: Estimated annual salary of $284,000 - $446,000. Equity This role is eligible to participate in Cloudflare's equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little ea sier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U .S . Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fe rtility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings P lan Employee Stock P articipation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, i ncluding parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: New York, NY; Salt Lake City, UT; San Francisco, CA Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow. That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve. About the Role Flex is building a next-generation compliance function where AI-enabled systems and human expertise work together to scale regulatory oversight without slowing product innovation. As Associate Director, Product Compliance, you will be a senior individual contributor on the Product Compliance team, reporting to the Head of Product Compliance and partnering closely with Product, Engineering, Legal, Risk, Marketing, and bank partners to enable compliant innovation across Flex's lending and payments ecosystem. This is a hands-on execution role, not a people leadership role. You will not run the team, manage staff, or own the function's strategy; the Head of Product Compliance owns those. You will carry the most complex advisory work yourself and make the function faster by running and improving AI-enabled review workflows, clear standards, and disciplined documentation rather than by adding headcount. You will be responsible for: Owning individual advisory reviews end to end for product launches, product changes, and marketing initiatives Delivering fast, precise regulatory interpretation that is well documented and defensible Operating and improving AI-enabled review workflows, automated monitoring, and compliance tooling in daily practice Coordinating bank partner review and approval for products and consumer-facing content What You Will Do Carry advisory reviews for product launches, product changes, marketing initiatives, and emerging regulatory issues end to end, ensuring every decision is well documented and defensible. Apply consumer protection regulations, including lending, payments, and fintech regulatory frameworks, directly to product design, disclosures, fee structures, and customer journeys. Execute risk-tiered review processes and maintain the standards libraries, templates, and precedents that keep reviews fast, consistent, and reusable across the function. Operate AI-assisted review systems and agent-based workflows in areas such as marketing compliance review, regulatory change monitoring, and product risk assessment. Check their output before it goes into a determination, and improve them based on what you see in daily use. Conduct product risk assessments ahead of launch, identify gaps early, and drive them to resolution with product and engineering owners. Partner with product and operations teams to investigate compliance issues, drive root-cause remediation, and strengthen preventative controls. Coordinate day-to-day with bank partners on product and marketing approvals, producing documentation that withstands examiner and partner scrutiny. Write review files so another reviewer can pick up the work, and turn repeat questions into templates and standards. Raise the quality and turnaround bar by example: set precedent other reviewers reuse and mentor junior team members informally. This role carries no direct management responsibility. Who You Are 8+ years of experience in product compliance, compliance advisory, or regulatory risk roles within fintech, consumer lending, payments, banking, or financial services. A hands-on operator with high personal throughput: you own complex reviews yourself, document precisely, and are comfortable being accountable for outcomes without a team. Deep working knowledge of consumer protection regulations for lending and payments, with a demonstrated ability to translate requirements into product guardrails that hold up under scrutiny. An effective partner to product and engineering teams during development; you influence decisions through clarity and credibility rather than authority. AI and Compliance Modernization Experience A daily user of AI tools in your own work, with experience operating or implementing AI-enabled compliance tooling, automation, or agent-based workflows within compliance, risk, or product governance functions. Familiarity with using technology to improve the speed, quality, and scalability of compliance review processes. Ability to translate regulatory requirements into technology-driven review processes that integrate into product and operational workflows. Compensation Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location. Tier 1 (NYC/Bay Area) $176,000 — $220,000 USD Tier 3 (Salt Lake City) $149,600 — $187,000 USD Life at Flex Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace. Offices Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program. Benefits View our benefits and more at getflex.com/careers .