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Location: Office Based - London, UK This is an opportunity to kickstart your career by joining Canonical. You will be working from our Canonical London Office and will be accountable for delivering technical support to our employees and customers, as well as facilitating AV support for office conferences and events. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical. Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. While our engineers regularly solve deeply interesting, complex technical problems - from triaging cloud environments to root-cause analysis on unseen Linux kernel crashes - this is fundamentally a role rooted in human connection. You will act as a trusted peer and technical guide to external engineering teams, translating intricate open-source challenges into clear, empathetic solutions. We are rapidly expanding and looking for brilliant problem solvers who are just as passionate about building strong, collaborative relationships with customers as they are about the next generation of Canonical solutions. Location: Office Based in London, England. The role entails Empathetic Engagement: Partner directly with customers across remote sessions, ticketing,, and live conversations to deeply understand and resolve their technical roadblocks. Collaborative Problem Solving: Work hand-in-hand with internal engineering teams and regional peer groups to bridge the gap between complex code fixes and real-world customer satisfaction. True Ownership: Manage your support cases with a strong sense of personal integrity, ensuring commitments are honored and customer expectations are communicated transparently and predictably. Ubuntu Lifecycle Guidance: Develop a rich understanding of the Ubuntu development process, empowering you to give customers clear, human context regarding timelines for engineering fixes. Knowledge Advocacy: Author and maintain accessible knowledge base articles, ensuring lessons learned are shared openly to elevate the entire open-source community. Operational Reliability: Participate in a regular weekend working rotation to maintain seamless, high-touch continuity of care for our global partners. What are we looking for in you Communication Excellence: Exceptional written and spoken English, with a natural ability to convey technical complexity clearly, warmly, and compellingly. The Soft-Skill Edge: A genuine passion for helping people, paired with the emotional intelligence to navigate high-stakes technical situations with composure and empathy. Academic Dedication: Exceptional academic track record from both high school and university. Educational Background: An undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path. On-Site Technical Leadership: Based in our state-of-the-art London, UK office, you will serve as a key technical support resource for our local teams and employees. Driven Mindset: A proven track record of going above-and-beyond expectations to deliver meaningful, outstanding results for teams or customers. Linux & Cloud Familiarity: Practical, hands-on experience supporting Linux systems, with an exposure to three or more of the following: Virtualization & Cloud: Using KVM or OpenStack. Containers: primarily Docker, LXD/LXC, or Kubernetes. Storage Ecosystems: Block, object, and network storage technologies. System Networking: Navigating bonding, firewalls, bridging, switching, or MTU tuning. Analytical Curiosity: A strong troubleshooting mindset—the ability to look into stack traces or logs, identify OS/application-level bugs, and strategically guide the customer through next steps. Development Fundamentals: Basic programming logic in any language to help parse code and collaborate effectively with Canonical Engineering teams. What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Location: Office Based - London, UK This is an opportunity for a prospective Linux Engineer/Administrator with a passion for Linux and Customer Success to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. You will be accountable for delivering technical support to our employees and customers, as well as facilitating AV support for office conferences and events. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical. Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. While our engineers regularly solve deeply interesting, complex technical problems - from triaging cloud environments to root-cause analysis on unseen Linux kernel crashes - this is fundamentally a role rooted in human connection. You will act as a trusted peer and technical guide to external engineering teams, translating intricate open-source challenges into clear, empathetic solutions. We are rapidly expanding and looking for brilliant problem solvers who are just as passionate about building strong, collaborative relationships with customers as they are about the next generation of Canonical solutions. Location: Office Based in London, England. The role entails Empathetic Engagement: Partner directly with customers across remote sessions, ticketing,, and live conversations to deeply understand and resolve their technical roadblocks. Collaborative Problem Solving: Work hand-in-hand with internal engineering teams and regional peer groups to bridge the gap between complex code fixes and real-world customer satisfaction. True Ownership: Manage your support cases with a strong sense of personal integrity, ensuring commitments are honored and customer expectations are communicated transparently and predictably. Ubuntu Lifecycle Guidance: Develop a rich understanding of the Ubuntu development process, empowering you to give customers clear, human context regarding timelines for engineering fixes. Knowledge Advocacy: Author and maintain accessible knowledge base articles, ensuring lessons learned are shared openly to elevate the entire open-source community. Operational Reliability: Participate in a regular weekend working rotation to maintain seamless, high-touch continuity of care for our global partners. What are we looking for in you Communication Excellence: Exceptional written and spoken English, with a natural ability to convey technical complexity clearly, warmly, and compellingly. The Soft-Skill Edge: A genuine passion for helping people, paired with the emotional intelligence to navigate high-stakes technical situations with composure and empathy. Academic Dedication: Exceptional academic track record from both high school and university. Educational Background: An undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path. On-Site Technical Leadership: Based in our state-of-the-art London, UK office, you will serve as a key technical support resource for our local teams and employees. Driven Mindset: A proven track record of going above-and-beyond expectations to deliver meaningful, outstanding results for teams or customers. Linux & Cloud Familiarity: A solid foundation in Linux systems, demonstrated through university projects, lab work, or personal exploration, with exposure to one or more of the following: Virtualization & Cloud: Using KVM or OpenStack. Containers: primarily Docker, LXD/LXC, or Kubernetes. Storage Ecosystems: Block, object, and network storage technologies. System Networking: Navigating bonding, firewalls, bridging, switching, or MTU tuning. Analytical Curiosity: A strong troubleshooting mindset—the ability to look into stack traces or logs, identify OS/application-level bugs, and strategically guide the customer through next steps. Development Fundamentals: Basic programming logic in any language to help parse code and collaborate effectively with Canonical Engineering teams. What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Ping Identity is looking for a Support Account Manager to manage premier customer accounts, resolve escalations, and improve support processes.

Location: United States Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds…. ClinChoice is searching for a Senior Statistical Programmer Consultant to join one of our clients. ClinChoice is a global full-service CRO with a strong focus on quality, professional development, and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with the client’s counterparts. Main Job Tasks and Responsibilities: The Senior Statistical Programmer Consultant is a delivery-focused role who works under the leadership, oversight, and direction of a Programming team leader to lead and/or support aspects of the programming effort to deliver technical programming and information components of a project. This position requires high technical skills and thorough industry knowledge to independently perform the Programming tasks Key Responsibilities: Responsible for supporting the Programming deliveries of a clinical study or project. Implements statistical programming aspects of the protocol and the clinical development program. Ensures high quality is built into own deliverables and the quality delivered by other programmers. Programs independently with high efficiency and quality. Writes and/or implements specifications and oversees completeness of relevant documentation. Contribute to the development of best practices to improve quality, efficiency, and effectiveness within the function. Ensures compliance with standards and automation usage. Plans and support team activities and tasks. Communicates and escalates risks within the assigned studies and/or projects. Works proactively with study team members including but not limited to the Statistician, Lead Programmer, Data Manager and Study Leader. Education and Experience: Bachelor’s degree in computer science (CS), statistics, or related scientific disciplines with 5 yrs. of clinical programming (CDISC) experience; Master’s degree in CS, statistics or related disciplines with 6 yrs. of clinical programming (CDISC) experience. Working knowledge of ICH and Good Clinical Practices, Clinical research, Clinical trial process, and related regulatory requirements and terminology. Good understanding of the clinical drug development process. Strong communication skills and coordination skills. Current knowledge of technical and regulatory requirements relevant for the role Ability to proactively manage concurrent activities within a project Proficient ability to influence relevant stakeholders on programming-related items The Application Process Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step.  Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful. Who will you be working for? About ClinChoice ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific. Our Company Ethos Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology.   The success of these core values is evidenced by our below industry average turnover rates. ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it. #LI-TT1 #LI-Remote #senior#contract

Location: Global We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: Join us as an Quantitative Researcher. Requirements Education & Experience: — MSc or PhD in a quantitative field; a live trading track record outweighs credentials — 5+ years in quantitative research or trading at a top-tier HFT firm, market maker, systematic fund, or crypto-native market maker; exchange-side market-structure experience is a plus — Hands-on experience with at least one TradFi asset class (FX, futures, equities) and / or equivalent crypto asset classes; both maker and taker strategies Core Technical Skills: — Advanced probability, statistics, time-series analysis, optimization; strict validation discipline (multiple testing, out-of-sample hygiene, live–sim parity) — Market microstructure: order-book dynamics, queue position, fill probability, adverse selection and markouts, market impact — Expert Python (NumPy, pandas/Polars, PyTorch); working C++ or Rust for latency-critical components — Tick-data engineering at scale: columnar stores, cross-venue normalization, data-quality control Market Knowledge: — Crypto microstructure: CEX matching engines and fee schedules, perpetuals (funding, mark price, liquidation/ADL), cross-venue arbitrage, DEX/AMM basics — TradFi microstructure: FX ECN mechanics (firm vs last-look liquidity, prime brokerage), listed futures; low-latency architecture (tick-to-trade path, colocation, exchange protocols) — Inventory and hedging: quoting models of the Avellaneda–Stoikov class and extensions, multi-asset inventory optimization, hedging, settlement workflows, real-time risk limits and kill switches Exchange Microstructure & Mechanism Design: — Maker-taker economics and market-quality measurement: fee-tier and rebate architecture, per-segment elasticity, spread/depth/slippage/markout metrics, defenses against rebate farming and wash trading — Liquidity program design: obligation-based schemes (two-sided quoting, presence at touch, minimum depth, uptime) and incentive-based schemes (tiered rebates, credit lines, connectivity benefits) — Maker protection and flow segmentation: markout-based counterparty scoring, retail price improvement (RPI) order types, asymmetric speed bumps and latency floors, minimum quote life, self-match prevention — Exchange P&L modeling: net fee capture, subsidy budget and payback, LP unit economics from onboarding to self-sufficiency Mindset & Soft Skills: — Owner mentality with direct P&L accountability; ships to production and makes honest kill decisions — Clear written communication with traders, engineers, exchange management, and external LPs — Compliance discipline across crypto and TradFi market-abuse regimes. Responsibilities Responsibilities — Liquidity Program: — Design the program end-to-end: MM tiers, admission criteria, obligations (max spread, min depth, uptime, presence at touch), incentives, and graduation to subsidy-free self-sufficiency — Optimize the fee schedule for net capture: taker tiers priced to measured elasticity by segment; maker rebates funded from taker fees; safeguards against tier gaming — Design order-book mechanics for comfortable quoting: tick and lot sizing, post-only / iceberg / RPI order types, self-match prevention, minimum quote life, passive-liquidity protection options — Build the toxic-flow framework: markout-based flow classification, counterparty scoring, continuous monitoring, access rules or surcharges for consistently toxic takers — Own the program financial model and roadmap: subsidy budget with payback targets; phases bootstrap → organic profitability → self-sufficiency; a market-quality dashboard as the single source of truth Responsibilities — Trading Desc: — Own the strategy roadmap — crypto first, then TradFi FX and futures; design pricing, quoting, hedging, and execution as one portfolio — Run end-to-end alpha research on tick/order-book, cross-venue, funding/basis, and on-chain data — Design the inventory-aware hedging framework, portfolio risk limits, and parameter governance — Partner with engineering on low-latency implementation; validate in high-fidelity simulation and canary deployments — Own P&L attribution, TCA/markout analysis, and research standards — Lead the TradFi FX entry research workstream (LSEG FX Spot Matching, Euronext FX). Working terms Immerse yourself in Crypto & Web3:Master cutting-edge technologies and become an expert in the most innovative industry. Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

Location: Germany; Netherlands; Portugal; Poland; United Kingdom; Spain Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. 🎯 Your main goal will be to help build a lean, AI-native accounting function at n8n, owning core accounting operations while using automation and AI to make our processes smarter, faster, and more scalable. You’ll report to our Head of Accounting & Tax, working alongside an experienced team where you’ll have real ownership from day one and the opportunity to expand into new areas as we grow. Here's how you'll make an impact: OWN PROCURE-TO-PAY & EXPENSE OPERATIONS - Manage the end-to-end P2P process in Ramp, from invoice intake and coding to approval follow-ups and biweekly AP payments, ensuring strong controls. - Improve AI-assisted coding, automation rules, and exception handling to reduce manual work and keep transactions accurate. - Support colleagues with expenses, reimbursements, and corporate card questions, resolving issues efficiently. DELIVER ACCURATE ACCOUNTING & MONTH-END CLOSE - Own assigned OPEX, card spend, accruals, prepayments, fixed assets, journal entries, and balance sheet reconciliations. - Partner with FP&A to ensure accurate GL and cost-center coding, timely financial information, and a reliable month-end close. - Maintain clear accounting records, support audit requests, and document processes to ensure continuity and effective controls. BUILD AN AI-NATIVE ACCOUNTING FUNCTION - Use n8n, AI tools, and modern accounting platforms to identify opportunities for automation and continuously improve workflows. - Validate AI-generated outputs, prioritize human review where risks are highest, and maintain reliable evidence for stakeholders, regulators, and auditors. - Help scale accounting processes across our growing multi-entity business, with opportunities to broaden your expertise into AR and revenue accounting over time. REQUIREMENTS MUST-HAVES - 📚 Hands-on accounting experience: You have practical GL and AP/P2P experience, with solid fundamentals in journal entries, accruals, prepayments, fixed assets, and reconciliations. - ⚖️ Accounting standards & VAT: You have working knowledge of HGB or IFRS, understand invoice requirements and VAT fundamentals, and know when to seek expert guidance. - 🤖 AI & automation mindset: You're excited to experiment with AI, build better workflows, and learn how to validate automated outputs rather than simply execute transactions. - 📊 Systems & spreadsheet skills: You're confident using spreadsheets and accounting systems, with strong attention to coding accuracy, data quality, and financial controls. - 🎯 Ownership & reliability: You take responsibility for daily operations, follow through on commitments, and proactively identify ways to improve how things work. - 💬 Clear communication: You communicate effectively in English, collaborate well across teams, and enjoy helping colleagues solve operational challenges. NICE-TO-HAVES - 🛠️ Modern finance tools: You've worked with AI-native ERPs, Ramp or similar P2P platforms, Q2C tools, or workflow automation platforms like n8n. - 🌍 International accounting: You have experience working across multiple entities, ideally in a global business with an expanding international footprint. - 💰 SaaS & revenue accounting: You're familiar with SaaS business models, multi-currency accounting, AR, or revenue recognition. - 🔍 Audit & qualifications: You bring an audit background or relevant accounting qualifications that strengthen your accounting expertise. - 🇩🇪 German language skills: You can communicate in German, although this is not required for the role. Why join us? At n8n, you won't just process transactions — you'll help rethink how accounting works at an automation company. You'll own meaningful parts of our accounting operations, build AI-powered improvements you can see in action, and help shape a scalable finance function at one of Europe's fastest-growing startups. You'll join a supportive, remote-first team where autonomy, curiosity, experimentation, and continuous learning are encouraged. Working closely with experienced colleagues, you'll have the opportunity to deepen your GL, P2P, and close expertise while gradually expanding into AR and revenue accounting as we grow. Sound like a challenge you're excited to take on? Apply now — and help us build the future of AI-native accounting. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

-Разработка новых и поддержка старых автотестов на UI (Java) и API (Postman). -Проведение функционального, регрессионного, интеграционного, релизного тестирования для системы Adinsure RUS и внедряемых систем.

Location: Dublin, Ireland WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As a first-line leader directly managing a team of Outcomes Architects, you’ll own your team’s execution across workflow adoption, value realization, renewal readiness, expansion qualification, and at-risk account recovery — accountable for both the customer outcomes and the quality of execution that produces them. This isn’t a traditional Customer Success management role. The best OA Managers are coaches first: they know what great workflow discovery looks like, can review a mutual success plan and identify where value realization is breaking down, can inspect an executive business review and sharpen the value narrative, and can help an OA turn account activity into measurable customer and commercial outcomes. You’ll run an inspection cadence and cultivate a coaching culture that make consistent execution possible across the team. You’ll partner closely with Solutions Consultant leaders, Sales, Services, Support, Product, and RevOps to ensure customers move from workflow design to adoption, value realization, expansion, and renewal readiness. If you’re a builder who loves developing people as much as driving customer impact — and you want to lead a team in a post-sales motion that’s being redefined for the AI era — this is the role.   WHAT YOU’LL ACHIEVE - Own the Net Revenue Growth performance of your team’s book of business, accountable for both headline outcomes and the quality of execution that drives workflow adoption, value realization, renewal readiness, and expansion. - Coach OAs on the OA builder motion: AI Transformation Plans, build-beside workshops, value reviews, use-case consultations, and renewal processes. - Build and run the operating cadence for the team: metrics reviews, account support sessions, adoption and renewal-risk reviews, call coaching against the OA quality rubric, and forecast calls with senior leadership. - Hire, onboard, and certify new OAs to the GTM builder motion, driving readiness from ramp through consistent execution and managing performance with clarity when expectations are not met. - Partner closely with Solutions Consultant managers and leaders on strategy for expansion and renewal across shared accounts, ensuring clear ownership for flat and at-risk renewals. - Partner with Services leadership to identify complex implementation needs early, create clear handoffs, and ensure Services delivery accelerates workflow adoption and measurable value. - Set the standard for product, AI, and workflow fluency across the team so OAs can help customers navigate new ways of working and build durable systems in Notion. - Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down - Uphold excellence by coaching to the global OA methodology, quality rubric, and activity KPIs.   SKILLS YOU’LL NEED TO BRING - Frontline management experience leading customer-facing GTM teams in B2B software, ideally across Customer Success, Solutions Consulting, Technical Account Management, Professional Services, Account Management, or post-sales strategy. - Direct experience coaching teams through customer discovery, workflow design, adoption planning, value realization, renewals, expansion, or technical/workflow implementation. - Strong coaching orientation: you can review a customer call, account plan, mutual success plan, or executive value narrative and identify specifically what needs to change — not just whether the outcome was good, but why and how to improve it. - Commercial instincts at the team level: able to read account health, renewal risk, adoption depth, expansion potential, and customer sentiment, then drive urgency without micromanaging every account. - Deep customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical adoption and implementation plans. - Experience operating in a shared account ownership model with Sales, Solutions, Services, Support, or Implementation teams. - Operational rigor: you know how to build inspection cadences, coaching rituals, performance standards, and accountability systems that improve execution across a team. - Ability to develop talent from onboarding through consistent performance, including hiring to profile, setting clear expectations, coaching skill gaps, and managing performance with clarity. - Executive communication skills: able to synthesize account patterns, customer risks, team performance, and cross-functional asks into clear signal for leadership. - Technical fluency and presence as a trusted advisor. You do not need to build every workflow yourself, but you should be able to understand Notion systems, coach workflow design, and help your team troubleshoot adoption blockers. - You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems. - You don’t need to be an AI expert, but you’re curious, hands-on, and willing to adopt AI tools to work smarter, coach better, and help customers deliver better outcomes.   NICE TO HAVES - Experience managing in a consumption, usage-based, or product-led business where adoption signals matter as much as renewal or expansion outcomes. - Track record building high-performing frontline teams from an early stage: hiring to profile, structured onboarding, certification, coaching, and performance management. - Experience leading teams through GTM motion changes, coverage-model shifts, or evolving commercial ownership. - Experience working with flat, at-risk, or complex renewal accounts and helping teams return customers to a clear value path. - Experience partnering closely with Solutions Consulting, Sales, Services, or Implementation teams in a shared customer lifecycle model. - Familiarity with AI transformation, workflow automation, agents, or collaboration/work management software. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €123,000-€138,000 per year.   By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21   #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Kinshasa, Kinshasa, Democratic Republic of the Congo Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded. LEAP Program Description Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries. The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country. About the Position The Senior Human Resources for Health Advisor will support the Office of Foreign Assistance of the U.S. Department of State Embassy Kinshasa carrying out the America First Global Health Strategy. The primary focus of the Advisor will be technical support to develop a Political Economic Analysis of  Frontline health workers management and payment transition operational plan in alignment with the U.S,-DRC Health Cooperation Memorandum of Understanding (MOU) signed on February 26, 2026. This position specifically supports Section 2.4 of the MOU, with human resources for health responsibilities spanning all health service delivery areas (HIV, TB, malaria, maternal and child health, nutrition, global health security including polio eradication) to strengthen the entire health system rather than individual disease programs. The Senior Advisor will support the Ministry of Health, Hygiene, and Social Security (MOH) for improving performance and retention of human resources for health of front-line health workers, including community health workers.  The Senior Consultant will identify policy and practice bottlenecks and facilitate solutions through coordinated technical support and facilitation of effort through the Ministry’s programming and administration efforts along with the health donors group members. The Senior Advisor will identify technical and skills bottleneck and facilitate solutions through close mentorship. S/he will be based at the MOH Human Resources Division Office. The Senior Consultant will receive day to day direction from the Division head. S/he will be reporting to U.S. Embassy Public Health Advisor and Frontline Health Workers workstream Lead bi-weekly. The Advisor will support the MOH in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives. Responsibilities Support the MoH General Secretary to manage and coordinate efforts to process with employees hiring plan, set up HR data systems, review and update salaries and allowances payroll as well as retirement plans. Provide technical assistance in the compilation of a valid, up to date registry of front-line health workers in collaboration with the MOH and the Ministry of Public Works. Advise the MOH General Secretary on health policy and strategy gaps and make recommendations for remedial actions. Coordinate with the U.S. Government and the Global Fund to list staff receiving bonuses and ensure that they are `national staff register or private sector entity payroll systems. Develop a risk mitigation and communications plan to maintain performance and retention of health workers transitioned off of bonuses by January 2027. Support U.S. Government implementing partners to create a plan for transition CHWs to monthly stipends by domestic health resources per the MOU. Participate as a resource member to the GIBS Sante Health Workers and Service Delivery Working Group to support implementation of the 2026 priority action plan and improve coherence of related health donor actions to strengthen human resources of health policy and practice. Support the MOH to ensure workforce strategies support integrated health service delivery across all MOU Areas of Cooperation rather than vertical program structures. Coordinate with the LEAP Health Finance Advisor and Health Governance Advisor to align workforce transitions with co-investment tracking and financial oversight. Reporting: The Advisor will submit a monthly report to designated officer at the U.S. Embassy Office of Foreign Assistance by the 5 th day of the following month. Reports should demonstrate how workforce activities support integrated health system strengthening across all MOU Areas of Cooperation. Additionally, the Advisor will submit a weekly progress report to U.S. Embassy/Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week. Qualifications Advanced Academic Credentials: Master’s degree or higher in Public Health, Health Policy, Health Economics, Public Administration, or related field. At least seven (7) years of relevant experience in the following areas: HRH Policy & Regulatory Leadership: Led formulation/revision of national HRH strategies, regulatory frameworks, and workforce policies aligned with UHC and Ministry of Health priorities. Workforce Planning & Operations: Designed staffing norms, deployment strategies, HRIS systems, and performance management frameworks in decentralized health systems. Risk Management in Fragile Settings: Conducted operational risk assessments and developed mitigation plans addressing attrition, payroll integrity, donor dependency, and emergency surge capacity. Donor & Stakeholder Coordination: Aligned HRH investments across government, World Bank, USG, and implementing partners; facilitated multi-partner consensus. Institutional Capacity Strengthening: Led technical assistance, change management, and M&E systems to strengthen sustainable HRH governance. Full Professional Fluency: Bilingual English and French (written and oral), with experience leading high-level policy dialogue and technical drafting in both languages. Experience with IRIS is desirable. Benefits Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for full-time, US-based positions only. These benefits include: Medical and prescription drug coverage: A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents. Dental insurance: Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits. Company-paid vision insurance: Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis. Employer-funded health reimbursement arrangement (HRA): Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses. Company-paid life and disability insurance: Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage. Optional supplemental insurance: Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents. Employee Assistance Program (EAP): Company-paid access to confidential counseling and legal and financial support resources for employees and their families. Health and wellness resources: Virtual care, behavioral health resources, and wellness programs available through the medical plan. Benefits assistance: Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center. Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you? If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview. Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The IT Support team helps 1Password employees get the technology they need to do their best work every day. We combine hands-on troubleshooting with modern tools, AI, and workflow automation to resolve issues and elevate the overall employee experience. As an intern on our team, you’ll work alongside experienced engineers to learn how support operations run, tackle real user requests, and help build smarter, faster support workflows. This is a remote opportunity within Canada/US. This position will be for 4 months - January to April 2027. What You Can Expect: - Ticket intake and routing: Review new Freshservice tickets for completeness, apply categories and priorities using established guidelines, and route requests to the appropriate technician or team. - Queue maintenance: Identify unassigned, aging, duplicate, or stalled tickets; follow up with ticket owners; and flag uneven workloads for the manager’s review. - Reporting and administrative support: Compile standard reports on ticket volume, backlog, SLA performance, and common request types; prepare summaries for team meetings while leverage AI toolkit. - Collaborating with people across the department like IT Engineering, Enterprise Systems, IT Operations, and the Workplace Technology teams. - User communication and follow-up: Acknowledge requests, collect missing information using approved templates, share status updates, and confirm whether users still need assistance. What we're looking for: - Confidence: A willingness to take on new challenges, and see them through to completion. - Humility: You're not afraid to ask "stupid" questions and make mistakes (as long as you learn from them). - Curiosity: You look for better ways of doing things, even if everyone seems happy with how they are. - Teamwork: We work together, and succeed as a team! Bonus points for: - Organization and attention to detail: Keeps ticket information accurate, tracks deadlines, and follows through on outstanding tasks. - Clear, professional communication: Writes useful ticket notes, asks focused questions, and provides courteous updates to users and technicians. - Prioritization and sound judgment: Follows established urgency guidelines, recognizes when a ticket needs attention, and escalates appropriately. - Basic technical literacy and willingness to learn: Understands common workplace technology and can follow troubleshooting guides and learn Freshservice workflows. - Discretion and respect for access boundaries: Handles information carefully, follows documented procedures, and recognizes when a request requires additional discovery or authorization Our culture  At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.  You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.  We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password. Our approach to remote work  We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of most roles. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.  How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:  🏝 Generous PTO policy - 2.08 days per month (1.5 work weeks per 4 month term) 💖 Company-wide wellness days (1 per quarter)  🌎 Employee-led inclusion and belonging programs and ERGs 🏠 Remote-first environment 🏆 Peer-to-peer recognition through Bonusly 💡 1Password University access and learning sessions 🥳 Monthly internship events and socials 1Password is part of  Team True North https://www.communitech.ca/how-we-help/team-true-north/ , a comprehensive group of Canadian tech firms with performance and growth rates that match the top 1% of companies worldwide – companies with the highest probability of reaching $1 billion in annual revenue. We believe in tech for good, and establishing Canada as a preferred destination for growing careers wherever we can! You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Remote Workplace: Remote STAFF PRODUCT MANAGER, PRODUCT DISCOVERY ENGINE ABOUT US Constructor powers product search and discovery for some of the largest retailers in the world. We serve billions of requests every week, and you’ve probably seen our results somewhere and used our product without knowing it. We differentiate ourselves by focusing on metrics over features, and reinventing search and discovery from the ground up as a machine learning challenge with the specific goal of improving metrics like revenue. We’re approximately doubling year over year despite the market slowing down and have customers in every eCommerce vertical. We’re a passionate team of technologists who love solving problems and want to make our customers’ and coworkers’ lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they think is best can lead to great things. JOB SUMMARY We’re looking for a systems-minded Staff Product Manager to take Constructor’s search and discovery to the state of the art — and keep it there — across every retail industry we serve. This is a highly technical, high-leverage role at the core of our Product Discovery Engine chapter: the teams responsible for how we retrieve, understand, and rank the right products for every shopper, on every query, for every customer. Your job is to raise discovery quality and, through it, our customers’ business metrics. You won’t be measured on features shipped — you’ll be measured on relevance and business outcomes, like conversion, revenue per visit, and search-attributed GMV, moving up. You’ll start embedded with our Search Quality team, owning its strategy and roadmap and getting deep into the systems that decide what shoppers actually see. Over time, your mandate grows to setting direction for the entire Product Discovery Engine chapter — deciding where we’re heading and why across recall, ranking, query understanding, personalization, and the ML infrastructure underneath. This is a Staff role today with a clear path to Director as you take on chapter-wide leadership. Search at Constructor is fundamentally a machine learning problem, so this role lives and breathes ML. You’ll partner closely with ML, data science, and engineering to turn the latest research into production wins, keep us ahead of both commercial competitors and academic state of the art, and be the connective tissue that aligns multiple teams — ML Recall, ML Infra, and, over time, teams like CORE, SABR, and Catalog Management — behind a single, coherent vision for great discovery. If you’re excited about driving innovation across dozens of the world’s largest retailers, being held to relevance and business outcomes, and pushing an already best-in-class product further ahead, this role is for you. WHAT YOU’LL DO - Own business impact, not features. Drive measurable lift in search-attributed conversion, revenue per visit, and GMV alongside relevance across our customer base. - Deliver across every retail industry. Move quality and business metrics across all the verticals we serve, accounting for the differences in catalog, language, and shopper intent. - Keep us at the state of the art. Continuously translate the latest ML / IR research and competitive moves into production wins, and ship SOTA ML / LLM-assisted capabilities that beat our previous best on relevance. - Set chapter vision and strategy. Define the multi-quarter direction for the Product Discovery Engine — where we’re heading and why — tie it directly to customer business outcomes, and rally teams behind it. - Lead Search Quality first. Own its strategy and roadmap, driving measurable improvements in the relevance and correctness of results. - Orchestrate across the pipeline. Unify recall, ranking, query understanding, and personalization behind one definition of quality and one set of business metrics, so improvements compound instead of colliding. - Turn ML research into production wins. Partner deeply with ML and data science to take models — from candidate generation and recall to LLM-assisted interpretation — from idea to production, balancing accuracy, latency, and cost. - Make quality measurable and explainable. Build the metrics, evaluation frameworks, and tooling the whole chapter uses to measure, attribute, and explain discovery quality and its business impact. - Own quality under pressure. Lead investigation and triage when issues arise, and design durable, systemic fixes rather than one-off patches. - Grow the mandate. Expand into chapter-wide leadership spanning ML Recall, ML Infra, and — over time — teams like CORE, SABR, and Catalog Management. WHAT SUCCESS LOOKS LIKE Within your first year, you will have: - Driven measurable lift in search-attributed conversion and revenue per visit — moving business metrics, not just quality metrics. - Driven measurable business-metric lift (conversion, revenue per visit, GMV) and relevance lift across every major retail vertical we serve. - Shipped at least one state-of-the-art ML / LLM-assisted capability into production that beats our previous best on relevance. - Won head-to-head quality benchmarks against every major competitor in the verticals we compete in, with a repeatable, defensible methodology. - Taken core quality metrics to best-in-class levels and kept them improving quarter over quarter. - Stood up an evaluation framework and tooling that ties model and system investments directly to customer business outcomes. WHAT WE’RE LOOKING FOR - Extensive product management experience (typically 8+ years) in search, discovery, ML, or NLP-heavy products, including time operating at a senior or staff level. - A track record of moving business metrics at scale — conversion, revenue, engagement — not just shipping features, and of setting strategy across multiple teams. - Deep understanding of the end-to-end search pipeline: query interpretation → recall / candidate generation → ranking → reranking → personalization → delivery. - Strong ML product depth — owning production models and reasoning about tradeoffs between high-capacity (LLM / batch) and low-latency (real-time) approaches — and a habit of staying current with state-of-the-art research. - Fluency with retrieval and recall, query understanding (tokenization, synonyms, spelling correction, multilingual support), and search evaluation frameworks. - A rigorous, measurement-first mindset that ties every quality investment back to business outcomes. - Excellent cross-functional leadership — able to align teams with different goals behind a shared definition of quality and a shared set of business metrics, working shoulder-to-shoulder with engineering, data science, and ML Ops. - Comfort operating with ambiguity, setting direction where none exists yet, and leading through clarity and credibility rather than the org chart. BENEFITS - Unlimited vacation time — we strongly encourage all of our employees to take at least 3 weeks per year. - A competitive compensation package including stock options. - Company-sponsored US health coverage (100% paid for employee). - Fully remote team — choose where you live. - Work-from-home stipend! We want you to have the resources you need to set up your home office. - Apple laptops provided for new employees. - Training and development budget for every employee, refreshed each year. - Parental leave for qualified employees. - Work with smart people who will help you grow and make a meaningful impact. This position is fully remote — Constructor.io http://Constructor.io is a remote-first company. DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.

• запускать и развивать SEO-проекты с нуля; • работать с technical и on-page SEO, индексацией и перелинковкой;

Location: Global We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: Join us as a Traiding Monitoring Specialist! Requirements Higher education in Economics, Finance, Mathematics, Computer Science or a related field; Basic understanding of financial markets, trading and exchange infrastructure; Understanding of the trading lifecycle: market data, deals, executions, liquidity and position updates; Strong analytical and systemic thinking, with the ability to identify anomalies and perform initial investigation; Confident Excel skills and ability to work with operational and trading data; Ability to follow runbooks and escalation procedures and handle incidents under time pressure; Strong communication skills and ability to coordinate with Trading, Risk, Operations and Engineering teams; Willingness to work in shifts, including day, evening and night shifts in rotation. Will be an advantage Basic understanding of APIs, WebSocket, connectivity and common exchange or trading system issues; Experience with monitoring and BI tools such as Grafana and Tableau; Responsibilities Monitor trading services, strategy instances and critical production dependencies in real time; Monitor exchange connectivity, market data feeds, order flow, fills, latency, API/WebSocket errors and rate limits; Detect technical anomalies and deviations in the observable state of trading services; Perform first-line incident investigation and predefined recovery actions within approved permissions; Classify and escalate incidents to Traders, Risk,Operations or Engineering according to severity and incident type; Track incidents through resolution and maintain incident logs, runbooks and shift handovers; Support monitoring readiness and checks for new strategies, markets, exchanges and production releases; Contribute to improvements in monitoring dashboards, alerts and automation. Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.   We're looking for a Sr. Data Analyst, Compliance to join our team remotely! The primary goal of this role is to elevate decision-making by uncovering emerging trends and root causes, and by driving insights and actions that provide full visibility into business performance and operational efficiency. Beyond technical expertise, success in this role depends on being a true business partner who combines data-driven insights with strategic thinking to deliver actionable recommendations, guide decision-making, and drive measurable impact across the organization. In this role, you'll own end-to-end data management, from building and maintaining datasets and pipelines to designing dashboards and delivering insights for the Compliance team. A core part of this role is owning the logic and rule-setting behind transaction monitoring across deposits and withdrawals. You'll also contribute to experimentation infrastructure, laying the groundwork for future ML and intelligence initiatives.   THE OPPORTUNITY - Own the logic and rule-setting behind transaction monitoring across deposits and withdrawals, partnering closely with Compliance to study patterns and refine detection logic - Translate compliance requirements into production detection logic, preserving correctness across alert eligibility, thresholds, customer segmentation, date windows, and deduplication - Develop and maintain Python and SQL pipelines for transaction data preparation, feature engineering, and detection workflows - Evaluate detection rules and analytical models across coverage, alert quality, threshold sensitivity, and the impact of proposed changes - Design reproducible evaluations on historical data that account for limited labels, class imbalance, and shifts in customer behaviour over time - Own testing, deployment, scheduling, monitoring, and operational support for detection workflows, including investigating data quality issues, pipeline failures, and unexpected changes in detection results - Execute historical backfills with clear validation and traceability, and maintain reliable downstream alert delivery and integrations with compliance systems - Be at the forefront of data innovation by experimenting, testing hypotheses, and translating insights into action, while incorporating software engineering best practices into pipelines and dashboards.   WHAT YOU BRING - 7+ years of experience in data analysis, data science, and data management within the fintech, crypto, financial services, or gambling industry, gained in a fast-paced, high-growth environment - Experience working with compliance, fraud, funding, finance, and customer support teams and analyzing large datasets, engineering features, and applying statistical methods to practical business problems - Strong Python and SQL skills, with experience building and supporting production data or analytical systems - Hands-on experience using dbt or similar tooling to model and organize high-fidelity data for reporting and decision-making - Experience setting up and managing data pipelines with a strong understanding of workflow orchestration, plus strong software engineering practices including version control, automated testing, code review, and CI/CD - Solid statistical foundation; ML exposure is a strong plus - Proficiency with BI and data visualization tools (e.g., Hex, Tableau, Power BI, or similar) to build executive-facing dashboards - Ability to investigate production issues independently and communicate technical findings and uncertainty to non-technical stakeholders - You believe wholeheartedly in the values outlined in Kraken's Tentaclements document - A degree in a field emphasizing analytical rigor, such as analytics, software engineering, statistics, or economics - Based in Canada, the US, or Brazil, and fluent in English   NICE TO HAVES - Fraud detection, AML, anomaly detection, or other risk applications - Experience with Athena, Trino, Kafka, and Kubernetes alongside the core Airflow/dbt/S3 stack - Transaction pattern analysis, customer segmentation, and detection threshold tuning - Developing or productionising machine learning models, including experiment tracking and performance monitoring - Working with sparse or delayed feedback from investigations to evaluate and improve detection - Explainability, auditability, and change control in regulated environments Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Canada; Brazil Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.   We're looking for a Sr. Data Analyst, Compliance to join our team remotely! The primary goal of this role is to elevate decision-making by uncovering emerging trends and root causes, and by driving insights and actions that provide full visibility into business performance and operational efficiency. Beyond technical expertise, success in this role depends on being a true business partner who combines data-driven insights with strategic thinking to deliver actionable recommendations, guide decision-making, and drive measurable impact across the organization. In this role, you'll own end-to-end data management, from building and maintaining datasets and pipelines to designing dashboards and delivering insights for the Compliance team. A core part of this role is owning the logic and rule-setting behind transaction monitoring across deposits and withdrawals. You'll also contribute to experimentation infrastructure, laying the groundwork for future ML and intelligence initiatives.   THE OPPORTUNITY - Own the logic and rule-setting behind transaction monitoring across deposits and withdrawals, partnering closely with Compliance to study patterns and refine detection logic - Translate compliance requirements into production detection logic, preserving correctness across alert eligibility, thresholds, customer segmentation, date windows, and deduplication - Develop and maintain Python and SQL pipelines for transaction data preparation, feature engineering, and detection workflows - Evaluate detection rules and analytical models across coverage, alert quality, threshold sensitivity, and the impact of proposed changes - Design reproducible evaluations on historical data that account for limited labels, class imbalance, and shifts in customer behaviour over time - Own testing, deployment, scheduling, monitoring, and operational support for detection workflows, including investigating data quality issues, pipeline failures, and unexpected changes in detection results - Execute historical backfills with clear validation and traceability, and maintain reliable downstream alert delivery and integrations with compliance systems - Be at the forefront of data innovation by experimenting, testing hypotheses, and translating insights into action, while incorporating software engineering best practices into pipelines and dashboards.   WHAT YOU BRING - 7+ years of experience in data analysis, data science, and data management within the fintech, crypto, financial services, or gambling industry, gained in a fast-paced, high-growth environment - Experience working with compliance, fraud, funding, finance, and customer support teams and analyzing large datasets, engineering features, and applying statistical methods to practical business problems - Strong Python and SQL skills, with experience building and supporting production data or analytical systems - Hands-on experience using dbt or similar tooling to model and organize high-fidelity data for reporting and decision-making - Experience setting up and managing data pipelines with a strong understanding of workflow orchestration, plus strong software engineering practices including version control, automated testing, code review, and CI/CD - Solid statistical foundation; ML exposure is a strong plus - Proficiency with BI and data visualization tools (e.g., Hex, Tableau, Power BI, or similar) to build executive-facing dashboards - Ability to investigate production issues independently and communicate technical findings and uncertainty to non-technical stakeholders - You believe wholeheartedly in the values outlined in Kraken's Tentaclements document - A degree in a field emphasizing analytical rigor, such as analytics, software engineering, statistics, or economics - Based in Canada, the US, or Brazil, and fluent in English   NICE TO HAVES - Fraud detection, AML, anomaly detection, or other risk applications - Experience with Athena, Trino, Kafka, and Kubernetes alongside the core Airflow/dbt/S3 stack - Transaction pattern analysis, customer segmentation, and detection threshold tuning - Developing or productionising machine learning models, including experiment tracking and performance monitoring - Working with sparse or delayed feedback from investigations to evaluate and improve detection - Explainability, auditability, and change control in regulated environments Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Israel (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Make a difference. The Solutions Engineering team are the customer facing product experts. The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. We partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is one of the primary routes of communication from our customers to the Product Management and Engineering teams. A Solutions Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology. They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team. Your Impact: Partner with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility Deliver product and technical presentations to potential and existing customers Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape Drive product conversations based on need and problems with customers Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material What would make you a good fit for this role? 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products You love solving technical challenges and thrive on bringing creative solutions to our customers You should have a technical mindset and a desire to grow technically. Must be located in Israel In Israel the OTE compensation range for this role is ILS 600,00 - ILS 743,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable), and other benefits listed on our careers page. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Bengaluru, India Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Enterprise Support Specialist on the Customer Operations & Support team, you’ll have the opportunity to partner closely with the Enterprise Support Manager to define and elevate our Enterprise Support function. As part of the growing team in our Bangalore hub, you’ll also help define how we operate in-region - shaping workflows, influencing tooling, and raising the bar for what great Enterprise support looks like at Figma. This team is responsible for crafting what exceptional support looks like for Figma's most strategic customers. You will be delivering the kind of experiences that build trust throughout the Figma community, from customers to key internal partners, such as Sales, Product, and Engineering. We're looking for a technical support expert experienced in working with B2B Enterprise-level customers with an ability to understand and help with their unique needs. You will diagnose issues, determine solutions, and anticipate customer impact, serving as a customer advocate while working cross functionally to deliver an exceptional experience. The work you do will span over technical product, account administration and billing. This role requires coverage during non-standard business hours to support global customers. Coverage outside standard business hours is part of this role. Your shift days and hours will be one of the following: Wednesday to Sunday, 3.30pm IST - 12.30am IST Wednesday to Sunday, 11.30pm IST - 8.30am IST Thursday to Monday, 5.00am IST - 2.00pm IST Friday to Tuesday, 8.00am IST - 5.00pm IST This role will be held from our Bangalore office on a hybrid basis. What you'll do at Figma: Develop expertise of Figma's products and the journey of our customers, from Product Designers to Account Administrators, to accurately diagnose sophisticated inquiries Interact with Figma customers daily via email, taking ownership over cases from start to resolution Partner closely with Sales teams to guide large scale organizations through complex workspace configurations, acting quickly to address technical issues and ensuring successful account setup Operate as the voice of the customer, capturing both product and process gaps in the experience and presenting data-backed cases for new feature development and process automation Act as designated point of contact for high-risk escalations and issues, proactively engaging the appropriate partners, and owning communication through to solution Identify trends and communicate insights to our Product and Engineering teams to advocate for bug fixes, process improvements, and feature enhancements Engage in pilot programs and experimentation to identify efficient approaches for delivering fast and personalized interactions to meet performance expectations and customer commitments Recommend foundational tooling and processes in partnership with our Product Support Operations teams to ensure we are set up to scale We’d love to hear from you if you have: 2+ years of experience in a technical SaaS Support environment, ideally supporting Enterprise customers Proficiency in troubleshooting SAML/SSO and SCIM configurations for large-scale organizations Familiarity with system administration for large end-user communities or guiding customers through complex implementations Ability to assess the business impact of technical issues to drive cross-functional alignment, prioritization, and timely resolution While it’s not required, it’s an added plus if you also have: Skilled in using tools such as Adobe XD, Sketch, and/or Framer and a passion for UX/UI development Familiarity and willingness to learn AI concepts (e.g., prompt refinement, natural language tools, generative AI, machine learning basics) At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Remote - United States What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: You'll be the product manager for our Canvas and Agentic AI teams - the teams building Honeycomb's AI-powered investigation experience. Canvas lets engineers use natural language to query, visualize, and understand their production systems. We're pushing well past chat: we're building Skills (pre-configured workflows that encode domain expertise into repeatable, executable actions), Auto-Investigations (agent-driven investigations that kick off before a human gets paged), and a rearchitected Canvas that's both interactive and collaborative. You'll work in a tight triad with engineering and design leads, owning the roadmap for how AI shows up in Honeycomb, from the product UI to our MCP server. You'll partner with our Director of AI Strategy, Research & Development teams, and our customer-facing teams to stay grounded in what customers actually need while pushing toward something meaningfully different from what exists today. This is a role for someone who can hold both execution and ambiguity: shipping production features while navigating a product space where the right answers are still emerging. What you’ll do in the role: Define AI product strategy in service of Honeycomb's vision Synthesize AI trends, customer needs, and technical capabilities into clear strategic recommendations Help the product organization understand where and how AI creates genuine customer value vs. where it's hype Identify emerging observability challenges created by AI adoption (e.g., LLM drift, prompt regression, low-context generated code) Make informed bets about which AI technologies and approaches warrant investment Conduct research that bridges technology and customer reality Build deep understanding of how customers are adopting AI in their engineering workflows Identify patterns across customer conversations that signal future market needs Stay current with AI/ML developments (RAG, fine-tuning, agentic systems, etc.) and translate implications for observability Engage with technical communities, researchers, and early adopters to spot trends before they go mainstream Enable AI innovation across the product portfolio Partner with product teams to identify high-value opportunities to leverage AI capabilities Provide guidance on AI approaches, trade-offs, and best practices without centralizing all decisions Help teams understand how their work fits into our broader AI strategy and how to leverage shared capabilities Synthesize cross-portfolio learnings and socialize what's working (and what isn't) Evangelize the AI-observability connection Articulate Honeycomb's point of view on AI observability both internally and externally Help customers understand how observability needs evolve as they adopt AI Contribute to thought leadership through writing, speaking, and community engagement Build credibility with technical audiences who care deeply about how we use AI, not just that we use it What you’ll bring to the role: Proven AI product experience 5+ years in product management with at least 1+ year shipping AI/ML-powered products Track record of taking AI features from concept to customer impact, including things that didn't work Deep understanding of how engineering teams actually build, deploy, and operate AI systems (not just theoretical knowledge) Familiarity with current AI/ML techniques and the judgment to know when they're applicable vs. overhyped Strategic thinking with customer empathy Ability to synthesize disparate signals (research, customer feedback, technical trends) into coherent strategy Comfort operating with ambiguity and making decisions without perfect information Pattern recognition across conversations—spotting what customers aren't yet saying clearly Strong judgment about when to say "no" or "not yet" despite exciting technology Technical credibility without needing to be the expert Enough technical depth to have earned respect from engineers and architects Genuine curiosity about how things work, paired with humility about what you don't know Ability to evaluate trade-offs between different AI approaches (RAG vs. fine-tuning, model selection, etc.) Understanding of observability principles and why they matter in production systems Communication and collaboration skills Excellent written and verbal communication—can explain complex ideas clearly to varied audiences Ability to influence without authority across product, engineering, and go-to-market teams Comfort presenting to customers, executives, and technical audiences Collaborative mindset that elevates others' work rather than centralizing control Curiosity and learning orientation Demonstrated ability to stay current in fast-moving domains (AI is evolving weekly, not yearly) Intellectual humility—you're more interested in learning than being right Excitement about the intersection of AI technology and real customer problems Energized rather than exhausted by the pace of change in AI Base Salary based on level of experience $198,500 — $233,500 USD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.