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Location: Remote - US East About the Job: As a Senior Enterprise Account Executive, you will play a pivotal role in nurturing and expanding relationships with large enterprise accounts within your designated territory. You should possess exceptional business acumen, a customer-centric approach, and the self-motivation to thrive with minimal supervision. Moreover, you must be adaptable and proficient in wearing multiple hats as you take on this crucial responsibility. We have full confidence in your ability to make the right decisions and drive results autonomously. LaunchDarkly is a rapidly evolving software company with a strong mission and vision, powered by a diverse and talented team. Our mission is to accelerate software development by empowering teams. Joining our dynamic and fast-growing team, you will make an immediate impact on our product and customer success. Responsibilities: Ownership of Large Enterprise Accounts: You will be the primary point of contact and relationship owner for large enterprise accounts within your territory. Territory and Account Planning: Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives. Ensure Successful Adoption: Ensure the seamless adoption of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction. Elevate LaunchDarkly's Visibility: Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives within these large enterprises. Collaboration with Solutions Engineers: Work closely with your solutions engineer counterpart to deliver both business and technical value to prospects and customers. Cross-functional Collaboration: Collaborate with internal teams, including product support, developer relations, marketing, and revenue operations, to align our offerings with customer business needs effectively. About You: Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. Intellectual Curiosity and Ambition: You have a hunger for knowledge and strive for ambitious goals. Excellent Communication: Your written and spoken communication skills are outstanding. Highly Organized & Autonomous: You are capable of efficiently managing your workload and thrive in an environment that encourages autonomy. Adaptability: You excel in a fast-paced and dynamic organizational setting. Qualifications: 7+ years of Enterprise (closing) Sales Experience Experience selling DevOps products or a strong technical understanding of developer workflows and pain points, with the ability to communicate how solutions address these challenges. You have a demonstrable track record of consistently meeting or exceeding quota expectations. You possess the expertise to navigate consultative sales cycles with Executive-level stakeholders at Fortune 500 companies. You have experience implementing and succeeding with a Land & Expand SaaS Sales strategy, effectively expanding business within large enterprise accounts. Recent experience working for an emerging technology software company is a significant plus. Familiarity with and experience using the MEDDPIC sales methodology is advantageous. Travel: expected range of 25% to 50% as needed Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $269,400 - $370,480 ** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $242,500 - $333,410 ** Zone 3: All other US locations - $229,000 - $314,930* * LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Remote - US Central About the Job: As a Senior Enterprise Account Executive, you will play a pivotal role in nurturing and expanding relationships with large enterprise accounts within your designated territory. You should possess exceptional business acumen, a customer-centric approach, and the self-motivation to thrive with minimal supervision. Moreover, you must be adaptable and proficient in wearing multiple hats as you take on this crucial responsibility. We have full confidence in your ability to make the right decisions and drive results autonomously. LaunchDarkly is a rapidly evolving software company with a strong mission and vision, powered by a diverse and talented team. Our mission is to accelerate software development by empowering teams. Joining our dynamic and fast-growing team, you will make an immediate impact on our product and customer success. Responsibilities: Ownership of Large Enterprise Accounts: You will be the primary point of contact and relationship owner for large enterprise accounts within your territory. Territory and Account Planning: Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives. Ensure Successful Adoption: Ensure the seamless adoption of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction. Elevate LaunchDarkly's Visibility: Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives within these large enterprises. Collaboration with Solutions Engineers: Work closely with your solutions engineer counterpart to deliver both business and technical value to prospects and customers. Cross-functional Collaboration: Collaborate with internal teams, including product support, developer relations, marketing, and revenue operations, to align our offerings with customer business needs effectively. About You: Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. Intellectual Curiosity and Ambition: You have a hunger for knowledge and strive for ambitious goals. Excellent Communication: Your written and spoken communication skills are outstanding. Highly Organized & Autonomous: You are capable of efficiently managing your workload and thrive in an environment that encourages autonomy. Adaptability: You excel in a fast-paced and dynamic organizational setting. Qualifications: 7+ years of Enterprise (closing) Sales Experience Experience selling DevOps products or a strong technical understanding of developer workflows and pain points, with the ability to communicate how solutions address these challenges. You have a demonstrable track record of consistently meeting or exceeding quota expectations. You possess the expertise to navigate consultative sales cycles with Executive-level stakeholders at Fortune 500 companies. You have experience implementing and succeeding with a Land & Expand SaaS Sales strategy, effectively expanding business within large enterprise accounts. Recent experience working for an emerging technology software company is a significant plus. Familiarity with and experience using the MEDDPIC sales methodology is advantageous. Travel: expected range of 25% to 50% as needed Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $269,400 - $370,480 ** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $242,500 - $333,410 ** Zone 3: All other US locations - $229,000 - $314,930* * LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Hong Kong, Hong Kong SAR Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity Join the team building Agentic OKDS—OKG’s design intelligence infrastructure and the operating system between human intent and AI-generated output. You will contribute across three connected capability areas: Foundations, including token architecture for color, spacing, and radius; Components, spanning OKDS core components, business components, and AI-ready architecture; and Templates + AI Tooling, covering template systems, AI transformation infrastructure, and pipeline readiness. Your primary assignment may change based on team needs, while you build the breadth to work effectively across all three. You will combine strong craft with design-engineering judgment to improve reuse, adoption, delivery speed, and implementation quality. What You’ll Be Doing Own scoped initiatives across Foundations, Components, or Templates + AI Tooling—from research and reuse validation through specification, release, adoption, and iteration—while contributing effectively across all three areas as priorities change. Develop and maintain foundation standards and token architecture for color, spacing, radius, themes, modes, and platform variation, ensuring consistency between Figma and implementation. Design and evolve OKDS core components and reusable business components with clear naming, variants, states, metadata, composition rules, and architecture suitable for designers, engineers, and AI-assisted workflows. Build reusable template systems and AI-readable guidance, and contribute to tooling infrastructure and validation workflows that improve AI pipeline readiness and production-quality output. Partner closely with engineers to ensure design intent, platform behavior, component APIs, and accessibility requirements remain aligned across Web, iOS, and Android. Prototype and improve AI-assisted workflows for template generation, component discovery, variant generation, specification, and quality review—while applying critical human judgment to the output. Drive adoption with product teams through consultation, enablement, migration support, and feedback loops; treat designers and engineers as users of the platform. Apply quality acceptance criteria covering interaction states, responsive behavior, accessibility, compliance, and implementation-ready handoff. Plan and deliver work transparently, manage dependencies, and track outcomes such as reuse, adoption, reduced rework, and faster implementation. What We Look For In You Demonstrated experience delivering reusable design-system components, patterns, or foundations in a complex digital-product environment. Strong Figma capability, including component properties, variables, modes, libraries, and scalable file organization. Working knowledge across design-system foundations, component architecture, and template systems, including tokens, theming, documentation, versioning, reusable business patterns, and contribution workflows. Strong craft under ambiguity: able to explore, prototype, test, and refine detailed interaction and visual behavior. Design-engineering fluency and comfort discussing implementation constraints, states, APIs, and platform differences. An adoption mindset: you investigate user needs, make standards practical, and follow through until teams can use them successfully. Practical capability with AI-assisted design and development workflows, plus the judgment to assess tooling, strengthen pipeline readiness, and review generated output for correctness, consistency, and production readiness. Clear written and verbal communication, constructive collaboration, and the ability to explain system decisions to designers, engineers, and product partners. Reliable operational ownership: able to scope work, communicate progress and risks, manage dependencies, and deliver with quality. Product and business awareness, including the ability to connect design-system choices to speed, quality, risk, and reuse. Working knowledge of accessibility, compliance, responsive behavior, and complete global-state design. Nice to Haves Experience designing for Fintech, Investment platforms, or Crypto products Experience working with teams across offices and timezones Understanding of React framework for Front End development Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: San Francisco Workplace: Hybrid Perplexity's API Platform brings our work in AI, search, and agent orchestration to developers. Our customers range from AI-native startups to some of the world's largest technology companies. Working with them, alongside our own developments in building Perplexity’s core application gives our team direct exposure to how search, models, and tools are used to build and scale AI-native products and applications. ABOUT THIS ROLE We are looking for a technically fluent Customer Success Manager to help our API customers succeed and shape how we support them as the business grows. You will own a portfolio of customers, understand what they are building, and help them move from evaluation to production and broader adoption. Alongside your accounts, you will lead projects such as product and endpoint migrations, customer enablement, and communications for product updates and incidents. You will work directly with customers developing AI products and with the engineers building the APIs they depend on. As an early member of the team, you will help shape our customer success programs and bring what you learn from customers into product decisions. RESPONSIBILITIES - Own customer relationships across onboarding, adoption, retention, and expansion, building trust with developers, technical leaders, and business stakeholders. - Understand each customer's use case, integration, and success criteria. Help them evaluate the APIs, resolve adoption barriers, and establish a path to production. - Use account and product usage data to identify declining adoption, technical risks, and growth opportunities, then work with customers on specific next steps. - Investigate technical questions using API documentation, sample requests, and usage data. Coordinate with Engineering and Support on deeper issues and keep customers informed through resolution. - Lead customer-facing programs such as endpoint migrations, product rollouts, and enablement. Define milestones, coordinate internal owners, and track customer readiness and completion. - Manage customer communications for product changes, deprecations, and outages, partnering with technical teams to provide accurate updates and clear guidance. - Build and improve the API customer success playbook, including onboarding, account reviews, customer health signals, escalation paths, and sales-to-CS handoffs. - Partner with Sales and account owners on renewals and expansion, using adoption, consumption, and business outcomes to demonstrate value and surface risks early. - Bring customer feedback into product planning and work with Developer Relations and Support on documentation and enablement that address recurring needs. WHAT WE'RE LOOKING FOR - 4+ years of experience in customer success, technical account management, solutions engineering, or a related customer-facing role at a technology company. - Technical fluency: comfortable reading API documentation, making API requests, interpreting responses and errors, and discussing integration questions with developers. - A track record of driving adoption, retention, or growth across a portfolio of customers, with clear ownership of follow-through. - Experience creating or improving a customer program, playbook, or cross-functional process, not only operating an established one. - Strong written and verbal communication, including the ability to explain technical issues clearly and communicate carefully when facts are still developing. - Sound judgment in balancing account needs with strategic projects, setting priorities, and moving work forward without a detailed brief. NICE TO HAVE - Experience with APIs, developer tools, cloud infrastructure, or usage-based products. - Familiarity with AI applications, search, retrieval, or agents, including how customers evaluate quality, latency, and cost. - Working knowledge of Python or SQL for reproducing issues, analyzing usage, or automating recurring work.

Location: Warsaw, Mazowieckie, Poland X-FLOW is a mobile game development company established in 2018. We gained recognition after the release of Happy Color , the most popular digital coloring book and one of the most successful ad-driven mobile apps in the world. We are currently looking for a Senior Backend Engineer (Go) for our flagship project, Happy Color. Key Responsibilities: • Design and develop microservices in Go (REST/gRPC), public and internal APIs. • Integrate with external services, develop contracts. • Optimize performance, profiling, reduce latency, and scale systems. • Design database schemas, perform migrations, indexing, and query optimization. • Work with PostgreSQL/MySQL, Redis, Kafka/NATS and event-driven integrations. • Implement and maintain CI/CD, cloud infrastructure (AWS) with Docker/Kubernetes. • Ensure quality: writing tests (unit/integration/e2e), code reviews, automation of checks. • Ensure observability and reliability: logging, metrics, alerting, tracing. • Participate in architectural design, RFCs/ADRs. Requirements: • 3+ years of commercial development experience, including 3+ years with Golang. • Proficient in Go: context handling, concurrency (goroutines/channels), profiling (pprof), gRPC/REST, generics, modularity. • Strong understanding of backend architecture, API design, microservices, and distributed systems. • Databases: PostgreSQL/MySQL, Redis; design, indexing, transactions. • Queues/Buses: Kafka/NATS — experience in designing event-driven integrations. • Experience with search technologies such as OpenSearch would be a plus. • CI/CD: GitLab CI, feature flags, migrations, blue-green/rolling deployments. • Testing: Go testing/testify, integration/e2e. • Security: OAuth2, JWT. • Understanding of DDD principles, SOLID, 12-factor methodology, observability (Prometheus/Grafana, OpenTelemetry). • Russian - C1/higher, English - B1. Nice to have: • Experience with Python and/or PHP. • Experience with TypeScript, JavaScript and React. • Experience with OpenSearch. • Data architecture: CQRS/Event Sourcing, idempotency, deduplication. • Experience building BFFs, WebSockets. • Feature flags, experiments/A-B testing, product metrics. Technology Stack (Primary): • Backend: Go, gRPC/REST, PostgreSQL, Redis, Kafka. • DevOps: GitLab CI, Docker, nice to have: Kubernetes, AWS, Helm. • Observability: Prometheus, Grafana, Loki, OpenTelemetry, Sentry. • Search: OpenSearch. What We Offer: • Competitive salary and benefits package. • Opportunity to work with a talented and passionate team in a creative and dynamic environment. • Flexible working hours and remote/office work options. • Career growth and professional development opportunities. • A fun and inclusive company culture that celebrates diversity and creativity. Join us and let’s create great content together! When you apply for this role, we process your personal data in accordance with our Candidate Privacy Notice ( https://xflowgames.com/candidate-privacy-notice) .

Location: NZ: Auckland Remote; AU: Melbourne: (260 Burwood Rd); NZ: Remote Worker; AU: Sydney (45 Clarence St); NZ: Wellington Remote Workplace: Hybrid The role / impact You will partner with database engineers and product development teams to ensure the resilience, quality, and performance of Xero's core database platform. By combining technical due diligence with modern AI tooling, you will help optimise day-to-day operations across our SQL Server fleet while proactively managing database risks, changes, and releases. In this role, you will play a central part in modernising our data architecture as we migrate services from SQL Server RDS to Aurora Postgres RDS. You will provide strategic guidance on query performance and database design, supporting product teams with deep technical insights to build sustainable, scalable infrastructure for millions of customers. The team / how they connect You will join a supportive and collaborative team of senior database engineers spread across Australia and New Zealand. The team works closely with internal product squads, acting as trusted advisers to solve complex database challenges through open communication and shared problem-solving. Through daily standups and regular technical collaboration, team members learn from one another while supporting continuous delivery across our database platforms. The team is currently working on / Initially, you will focus on - Managing and optimising day-to-day operations across our extensive SQL Server and SQL Server RDS database fleet. - Planning and executing end-to-end database migrations from SQL Server to Aurora Postgres RDS. - Integrating AI tools into engineering workflows to increase efficiency in query analysis, risk identification, and proactive maintenance. - Partnering with product development teams to consult on schema design, query tuning, and database observability using AWS tools. Where and how you can work This role is open to applicants based in New Zealand or Australia. We offer flexible working arrangements with no formal day-to-day in-office requirement, though you will have access to our local office spaces and will be invited to gather in person for key team events and connection days throughout the year. Here are some of the things we are looking for - Deep expertise in SQL Server and SQL Server RDS, with a strong emphasis on query analysis and performance tuning. - Practical experience or familiarity with Aurora Postgres RDS, alongside a desire to contribute to active database migration projects. - A pragmatic approach to technical ownership, with the capability to identify risks early and implement sustainable solutions. - Clear communication skills that enable you to translate database complexities for product teams and collaborate effectively across disciplines. - Curiosity and openness to leveraging AI tools to streamline routine tasks and enhance engineering productivity. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

About TestGorilla: TestGorilla is a 100% remote company founded in 2020, building a skills-based talent discovery platform to replace reliance on resumes with scientific validation of skills. The company aims to place 1 billion people in their dream jobs and is currently scaling up. About the role: The Senior People & Talent Operations Partner owns People Ops as a product, including systems, compliance, and self-serve workflows that enable the People & Culture function to run efficiently. The role involves managing payroll, compliance, and HR systems across 35 countries, building AI/automation and self-serve layers, and working in a lean two-person team directly with the Head of People & Culture. The role requires autonomy, candid communication, empathy, structure, and organization. Responsibilities: — Uphold company behaviors and foster an inclusive, supportive culture. — Design, build, and maintain a smart, automated, AI-enabled people journey from pre-boarding to off-boarding. — Be the technical owner and orchestrator of the HR tech stack, ensuring tools are unified and integrated. — Own non-Finance payroll, invoicing, contract administration, and compliance across all operating countries. — Manage data privacy, recordkeeping, and the relationship with the Employer of Record (EOR) vendor. — Configure and troubleshoot hiring tools to enable hiring managers to run searches independently. — Maintain documentation for self-serve processes accessible to humans and AI agents. — Collaborate to maintain a balance between self-serve and human involvement in People processes. Requirements: — Passion for TestGorilla's mission. — Excellent written and verbal English communication skills. — Experience building and owning sophisticated automations (Zapier, n8n, Make.com) as part of an integrated HR tech stack. — Experience managing payroll, compliance, or HR operations across multiple countries, ideally with EOR or mixed entities. — Deep, hands-on HRIS experience; HiBob experience is a plus. — Product mindset focused on user feedback and iteration. — Experience working in high-autonomy, async-first, remote-only environments. — Ability to combine operational rigor with empathy and handle sensitive matters. — Opinionated, candid, with strong feedback and stakeholder management skills. — Typically 5+ years of relevant experience, but emphasis on ownership, impact, and progression. Bonus skills: — Experience with ATS or hiring platforms like Ashby, Greenhouse, or Lever. — Experience with EOR providers such as Remote, Deel, or Oyster. — HRIS implementation or migration experience. — Experience supporting teams through organizational change. Conditions: — Hired as an Individual Contractor. — Fully remote global team. — Competitive base pay €56,520 - €70,650 plus Share Appreciation Rights (SARs), no bonus. — Remote and flexible work with asynchronous hours. — Remote work budget €1,000 per year or up to €2,000 from day one for laptop purchase. — Learning and development budget of 3.5% per year with growth opportunities. — Caregiver support including paid parental leave and tailored return-to-work. — Unlimited and flexible time off policy. Application process: Candidates apply via the provided link and complete an AI-powered skills assessment. Hiring decisions are made by humans. Support and accommodations are available for assessments. Applications close September 20, with interviews following.

Location: Mississauga, Ontario Workplace: hybrid At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.  At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Key Responsibilities: Conduct Case Analysis to determine action plan and ensure compliance. Review and interpret MSA terms and conditions and apply changes in accordance with customer contractual obligation. Specific focus on large accounts that require multiple layers of data analysis with a high degree of accuracy, a clear understanding of transactional changes that may have affected subscriptions (such as P&P Migration) and presenting data clearly to key stakeholders. Prepare reports to analyze account subscriptions and perform complex account reconciliations. Process financial transactions in both Salesforce and NetSuite. Resolve billing disputes, process subscription corrections, perform product cancellations, customer subscription termination and all related subscription management changes. Prepare credit analysis and rationale for Management approval in accordance with company credit policy. Create credit memos, process Re-Bills, and deliver to customer. Identify, analyze, and interpret billing anomalies, process amendments while working closely with relevant business partners (Customer Success and Professional Services) Effectively communicate with business partners to facilitate various aspects of the subscription management process and changes. Ad hoc analysis around company initiatives such as Single Source of Truth (SSOT) and Data governance; provide meaningful explanation of variances to the teams building logic in the back-end systems Required Skills & Qualifications: A minimum of 2-3 years’ experience in a combination of finance and operational environment, process improvement, financial analysis or other roles that focus on root cause analysis and controls. Knowledge of subscription-based billing model in SaaS based environment is a plus. Advanced Microsoft Office and Power Point skills. Strong understanding of “Quote-to-Cash” meaning products, pricing, discounting, quoting, booking, order fulfillment, MSA, billing, amendments, and renewals. Candidates must demonstrate a combination of academic aptitude, problem solving, strategic and critical thinking, and strong written and oral communications skills Strong analytical and organizational skills. Comfortable with large volumes of complex data from various source systems and presenting findings to senior management. Strong work ethic with the ability to manage tight deadlines, prioritize workload and achieve effective results in a fast-paced, dynamic, ever-growing environment. Ability to manage multiple cases and projects at once. It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com  PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base hourly range for this position is $26.44 - $29.81 ($55,000 - $62,000), overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Location: San Francisco Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE Baseten's Compute org is in hyper growth. As it scales, the systems and workflows that keep supply and demand balanced across our GPU fleet need to get more sophisticated, and this role exists to make sure they do. Compute sits at the center of how Baseten allocates, forecasts, and manages the capacity that powers every customer inference request. The team that supports this work, C3, runs on a mix of internal tooling, manual processes, and systems that haven't fully kept pace with the scale of the problem. This role exists to close that gap. You'll design, build, and ship AI-powered workflows that give the Compute and C3 teams real leverage, automating the manual, repetitive, and error-prone parts of the capacity lifecycle so the team can focus on judgment calls that actually need a human. We want someone who can walk in, audit what exists today, identify what's missing or broken, and start shipping fast. You know when to reach for an existing internal tool and when to build something custom in Claude Code. You think two to three steps ahead about how the thing you build today fits into the broader capacity systems architecture tomorrow. And you bring a point of view on our stack, on what we should be building, and on where AI can do something existing tooling simply can't. RESPONSIBILITIES - Ship AI-powered workflows for Compute and C3: build the agents and automations that give capacity analysts, ops leads, and engineers real leverage, off-loading manual and repetitive work like data pipeline cleanup, migration troubleshooting, and capacity investigation. - Get insights in front of the team: turn fleet utilization, allocation, and demand-forecasting data into the dashboards, alerts, and recommendations that C3 and Compute leadership actually act on. A build isn't done until the team is using it. - Audit the stack and generate your own backlog: Compute runs on a mix of tooling with real overlap and real gaps. Walk in with a point of view, identify what's missing or broken, and prioritize without waiting to be handed a roadmap. - Ship team-productivity workflows fast: triage asks from Supply, Demand, and C3, find the low-hanging fruit, and build it. A good week looks like an ops lead asking for something Monday and having it live by Wednesday. - Know when to go custom: not everything belongs in a point-and-click tool. Spin up bespoke AI-powered solutions in Claude Code when the problem calls for it, and make that call with judgment, not default. - Think in systems, not solutions: every workflow you build has upstream and downstream implications across Supply, Demand, and Engineering. Anticipate them, design for them, and don't create technical debt someone else has to unwind six months later. - Integrate third-party APIs and internal systems to sync events and information across disparate tools: ensuring data flows reliably between C3, the CRM, and the systems Compute depends on every day. - Document what you build: if people can't find it, understand it, or trust it, it doesn't matter how well it works. REQUIREMENTS - 3+ years of experience in AI/automation engineering, workflow automation, or a technical operations role, ideally at a high-growth, AI-native infrastructure or B2B company - You've shipped production agents on Vercel. Build custom internal apps and agents on Vercel, with durable workflows and sandboxed execution, so what you ship runs reliably in production instead of as one-off scripts - Genuine fluency with AI coding assistants and agent tooling (Claude Code, Cursor, Codex, or similar) - Direct experience with a CRM or system-of-record platform (Salesforce or similar) - A track record of owning end-to-end AI and automation workflows - Proficiency with integration and automation platforms (n8n, Zapier, Make, Workato, or similar) and a fundamental understanding of APIs and webhooks - Experience in high-growth technology companies, ideally in infrastructure, cloud, or operations-heavy environments NICE TO HAVE - Familiarity with GPU infrastructure, capacity planning, or fleet management concepts - Comfort building reporting and alerting on a data warehouse (BigQuery, Databricks) and BI layer (Sigma, Hex) — not as a data engineer, but as a consumer and builder on top of the data layer - Experience building with agent platforms (Gumloop, n8n, Notion Agents, etc.) and/or agent frameworks (Vercel AI SDK, Claude Agent SDK, Mastra, etc.) - Experience with high-stakes, operationally complex environments where mistakes have real business impact - Challenging work and exposure to the operational core of a fast-scaling AI infrastructure company BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: CAN: Vancouver (333 Seymour St) Workplace: Hybrid OUR PURPOSE At Xero, we’re here to supercharge small businesses. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world. HOW YOU’LL MAKE AN IMPACT Accounts payable is broken for small businesses. Managing and paying a bill today means stitching together three or four different tools — capturing documents in one place, entering data in another, chasing approvals over email, and making the payment in a bank portal. It is manual, error-prone, and it takes hours every week from people who should be running their business. Xero’s bills and bill payment surface already serves over a million monthly active users globally: small business owners, the employees who keep their books, and professional bookkeepers working across dozens of clients at accounting firms. It runs on a system designed for a pre-agent world. As a Senior Product Manager on Bills, you will own the layer underneath that surface — the API contracts, the data-access model and the permission architecture that decide what a person or an agent is allowed to read, write and pay on a customer’s behalf. That applies inside Bills, and it applies through Xero’s integrations with Claude, Copilot and our open-source MCP server. You will set the vision alongside a principal engineer, argue the customer’s case inside technical decisions, decide what the interface should be, and lead a team of engineers through a replatform that never takes those million users offline. This is not a zero-to-one bet looking for users. The work already has them. What does not exist yet is the architecture underneath accounts payable that makes automated, agent-assisted and human-directed spend coherent, safe and trustworthy. That is the job. Your impact will be measured through customer, operational and commercial outcomes — including automation and straight-through processing rates, bill payment adoption and volume, activation and retention across owner and bookkeeper personas, platform and API reliability, and the pace at which the replatform lands without customer disruption. THE TEAM AND HOW THEY CONNECT You will join the Bills team — 20+ engineers, designers and product managers across Toronto, Vancouver and Pittsburgh — working across core AP workflows, platform APIs, AI experiences and bill payments. The team partners closely with payment and infrastructure vendors, and with cross-functional teams across North America, the UK, Australia and New Zealand. This is a global role, based in Toronto or Vancouver with flexibility to work remotely, and the team comes together in person regularly to collaborate and align on strategy. WHAT YOU’LL DO OWN THE ARCHITECTURE UNDERNEATH PAYMENTS - Develop the vision, strategy and roadmap for the API, data-access and permission layer that underpins bills and bill payments, in partnership with a principal engineer. - Define the contracts, data models and permission scopes that determine what any client — Xero’s own UI, a partner integration, or an AI agent — can read, write, approve and pay. - Decide where authority sits: what a person must confirm, what an agent may do unattended, what requires a second approver, and what can never be automated. - Sequence a replatform of a system serving more than a million monthly active users, with migration paths, dual-running periods and rollback plans that keep customers working throughout. - Own the cost and consequence of changing contracts that other teams and third parties depend on, including versioning, deprecation and breaking-change communication. - Identify opportunities to build reusable capabilities that serve Bills, the wider spend lifecycle and external developers, rather than isolated point solutions. REMOVE TOIL FROM THE END-TO-END ACCOUNTS PAYABLE WORKFLOW - Own products across the complete accounts payable journey: bill capture and understanding, coding and data extraction, approval routing, scheduling, payment execution, reconciliation and exception handling. - Build toward a world where bills arrive, get understood, get approved and get paid with minimal human toil, and where the entire spend lifecycle lives in one place. - Make Bill Pay the default way businesses pay through Xero, scaling bill payments across markets. - Identify valuable and differentiated customer problems, and frame clear solutions that can be tested, validated and delivered incrementally. - Ensure that platform complexity results in simple, understandable customer experiences rather than being passed through to the customer. BUILD FOR MULTIPLE PERSONAS WHOSE INTERESTS CONFLICT - Lead customer research across the distinct user types on this surface: business owners, in-house finance and admin staff, and professional bookkeepers and advisors managing many clients at once. - Design for the tension between them — the owner who wants a bill paid now, the bookkeeper who needs control and auditability, the firm that needs consistency across a client portfolio — and make the trade-off explicit rather than averaging it away. - Partner closely with Design and Engineering to create high-quality experiences across web, mobile and embedded surfaces, as well as programmatic ones. - Use customer data, qualitative insight and market intelligence to inform product strategy, prioritisation and roadmap decisions. SHIP AI AND AGENT CAPABILITIES CUSTOMERS CAN TRUST - Define how AI and agents participate in accounts payable: what they suggest, what they act on, what they escalate, and how the customer stays in control. - Own the quality bar for LLM-powered capabilities — evaluation sets, confidence thresholds, human-in-the-loop design, fallback behaviour and observable failure modes — and hold the line on it before launch. - Prototype your own ideas, including in code, rather than waiting for engineering capacity to test a hypothesis. - Shape how Xero’s accounts payable capabilities are exposed to external agent platforms, including our MCP server and integrations with Claude and Copilot. - Design for an error-intolerant workflow: this product moves real money, and a wrong answer costs a customer real money and real trust. NAVIGATE RISK, COMPLIANCE AND OPERATIONAL COMPLEXITY - Partner with Risk, Compliance, Legal, Security and Operations to build products that meet regulatory, security and operational requirements across markets. - Take responsibility for risks arising from authorisation and access control, financial crime, privacy and responsible data use, data accuracy, regulatory change and service availability. - Account for market-specific gating in payments and money movement — including US money transmission, UK FCA and open banking requirements, and Australian licensing and payment rails — when sequencing launches. - Lead trade-off decisions that balance customer experience, risk exposure, regulatory obligation, technical complexity and commercial outcome. - Treat operational processes, support tooling and exception management as part of the product, not an afterthought — including failed payments, duplicate bills, incorrect approvals, reversals and disputes. DRIVE STRATEGY, EXECUTION AND COMMERCIAL OUTCOMES - Develop and execute roadmaps that align customer needs, AP strategy, platform architecture and Xero’s broader business objectives, including the Melio acquisition and Xero’s North America growth agenda. - Establish clear product goals, success metrics and OKRs, and be accountable for moving them. - Take an active role in annual and quarterly planning, including funding, prioritisation and resourcing discussions. - Lead release and rollout strategy so that changes land safely and iteratively across customer cohorts and markets. - Monitor and interrogate customer, commercial and operational results, and lead interventions where outcomes are not meeting expectations. - Understand the economics of the product, including payment volume, adoption, pricing, processing cost, margin and revenue. - Make clear prioritisation decisions that balance immediate delivery against the long-term evolution of the platform. LEAD THROUGH CROSS-FUNCTIONAL INFLUENCE - Build strong relationships across Product, Engineering, Design, Risk, Compliance, Operations, Finance, Partnerships and Go-to-Market teams. - Create clarity on what is being built, why it matters, how it will work and when it will be delivered. - Hold your own in architecture and design reviews on data models, API contracts and migration sequencing, and bring a position rather than only questions. - Drive decision-making across complex stakeholder groups and act as tie-breaker when consensus cannot be reached. - Represent the products you own in senior leadership, product, architecture and payments forums, and in front of customers and partners. - Mentor and support other Product Managers, raising the standard of platform and AI product expertise across Xero. SUCCESS LOOKS LIKE - Bills arrive, get understood, get approved and get paid in Xero with materially less human effort than they require today. - There is a clear, documented and well-reasoned answer to what an agent is allowed to do with a customer’s money in Xero — and customers and partners trust it. - The API and permission layer underneath accounts payable is coherent, versioned and extensible, and new clients, markets and payment capabilities can be supported without duplication or rework. - The replatform progresses on a sequence the team believes in, with no material disruption to the million-plus customers using the surface every month. - Owners, in-house finance staff and professional bookkeepers each get an experience suited to how they actually work, and you can name the trade-offs you made between them. - AI-powered capabilities ship with defined evaluation criteria, measured quality, understood failure modes and appropriate human control — and improve after launch on evidence. - Bill Pay adoption, payment volume, automation rate, activation and retention are improving, and your contribution to that is clear. - Product risks and dependencies are identified early and managed in partnership with Engineering, Risk, Compliance and Operations. - Stakeholders understand the vision, strategy, roadmap and key trade-offs — and engineers come to you first when a decision needs making. - Other Product Managers are developing through your coaching and knowledge-sharing. - You demonstrate and amplify Xero’s values. WHAT YOU’LL BRING WITH YOU ESSENTIAL EXPERIENCE This role sits below the interface as much as in front of it, and the bar reflects that. You will bring: - Experience shipping below the UI. You have delivered changes to APIs, integration layers or shared services as part of delivering a wider product, and you know what it costs to change a contract other people depend on. Ideally you have owned a public or partner API through a breaking change. - Substantive AI product experience. You have shipped an LLM-powered capability that customers actually used, and you can talk about evaluations, failure modes and confidence thresholds unprompted — including what your product got wrong in production and what you did about it. You use AI aggressively in your own work and prototype in code. - Multi-persona B2B product experience. You have built a workflow serving several distinct user types whose interests conflict, and you can name a specific trade-off you made between two of them. - Error-intolerant domains. You have built products where a mistake costs money or carries regulatory consequence — payments, payroll, tax, treasury, lending, legal or clinical workflows. - Significant product management experience in a software development environment, across the full product lifecycle — typically five or more years in product, or comparable time as a founder, consultant or technical individual contributor in a payments and/or commerce domain. Deep accounts payable, bookkeeping, accounting or finance-team domain experience is a strong advantage but not a requirement, and experience with payment rails, regulatory-gated launches or fintech infrastructure is similarly valuable. Product experience confined to feature delivery on top of an existing platform, without direct involvement in the interfaces, contracts or data models underneath, is unlikely to be enough on its own for this role. PRODUCT LEADERSHIP - A strong track record of addressing customer needs through the innovative use of technology. - Experience developing successful product strategies, roadmaps and long-term plans — setting direction rather than receiving a spec. - Demonstrated ability to operate in technically complex and highly ambiguous environments, and to start before the problem is fully defined. - Strong product judgement and the ability to make decisions with incomplete information. - A track record of owning activation, retention, revenue or an equivalent metric and moving it — you can name the metric, the movement, and the trade-off you made to get it. - Self-direction under ambiguity, with minimal supervision required to define direction and drive outcomes. - Demonstrated ability to influence decisions at all levels of an organisation. TECHNICAL AND COMMERCIAL UNDERSTANDING - Ability to work as a peer with engineers and architects on platform design, APIs, data models, permission and authorisation models, system dependencies and technical trade-offs. - Understanding of migration and replatform sequencing in a live, high-volume system, and of the risks that come with it. - Strong understanding of how AI and agent systems are built and evaluated, including retrieval, tool use, evaluation design and the limits of model reliability. - Ability to translate customer and business needs into clear product requirements and technical specifications. - Understanding of product economics, including volume, cost, margin, pricing and revenue. - Experience evaluating third-party providers and making build, buy or partner decisions. - Familiarity with the regulatory, risk, security and operational considerations involved in moving money. CUSTOMER AND DATA ORIENTATION - Strong experience conducting customer research and converting insight into product decisions. - Ability to identify and clearly articulate complex customer problems — and to talk about users in the plural. - Experience developing MVPs, incremental solutions and experiments that validate product assumptions. - Strong analytical skills, using quantitative and qualitative data to make decisions. - Ability to establish meaningful success criteria and monitor ongoing performance. - Ability to translate complex information for technical, commercial, operational and executive audiences. CROSS-FUNCTIONAL LEADERSHIP - Demonstrated success working with diverse stakeholder groups across multiple engineering teams, geographies and third-party partners. - Ability to lead through influence across Product, Engineering, Design, Risk, Compliance, Operations, Finance and Go-to-Market. - Strong communication, facilitation and stakeholder-management skills, and comfort presenting to executives and to customers. - Ability to navigate difficult decisions, resolve ambiguity and create alignment across teams and geographies. - Willingness to disagree with an engineer, and to be disagreed with, in service of the customer. - Experience mentoring and coaching Product Managers and cross-functional team members. CRITICAL CAPABILITIES Love customer problems - Lead the use of customer research approaches and methodologies to generate meaningful insight across owner, in-house finance and bookkeeper personas. - Clearly define and articulate complex customer problems, including where personas conflict. - Develop incremental solutions and experiments that validate customer and product assumptions. - Ensure that platform and agent complexity results in simple, understandable and trustworthy customer experiences. Look to the future - Develop compelling product strategies and roadmaps that align customer, commercial and platform objectives. - Anticipate how immediate architectural decisions will constrain future agent capabilities, markets, partners and products. - Identify opportunities to create reusable capabilities rather than isolated point solutions. - Explore new technologies, models and business models that change how small businesses manage and pay their bills. Work the Xero way - Lead effective product prioritisation and decision-making. - Establish strong product and delivery practices within the team, without relying on a program manager to hold the plan. - Coordinate across products and teams to deliver end-to-end customer outcomes. - Ship iteratively, learn from outcomes and continuously improve the product. Demonstrate commercial acumen - Understand the markets, customer segments and competitive environment for accounts payable and bill payment. - Balance customer value, platform investment, risk and commercial outcome. - Define success criteria that reflect customer needs and product-market fit. - Use adoption, volume, cost, margin and revenue data to guide product decisions. Do it together - Create alignment across complex and diverse stakeholder groups. - Communicate a clear and compelling product narrative. - Build productive relationships across teams, functions, markets and geographies. - Mentor others and raise the standard of product, platform and AI expertise across Xero. Explore the data - Use data to understand customer behaviour, automation performance and operational outcomes. - Combine insight from customer research, product telemetry, support interactions and market trends. - Translate information into clear recommendations and decisions. - Establish measurement, evaluation and observability as core parts of product development. WHY THIS ROLE Most AI product roles are a bet on a zero-to-one that may never find users. This one is the opposite. More than a million people already do this work in Xero every month, and the mandate is to define how agents get to touch it. Xero has already put the pieces on the table: a US$2.5B acquisition of Melio, an open-source MCP server, a live Claude integration, and a new North America Product and Technology Hub. What does not exist yet is the architecture underneath accounts payable that makes it all coherent. That is what you would own. COMPENSATION & TOTAL REWARDS At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits. The expected base salary range for this role is CA$167,400 – CA$209,200. Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets. This is a posting for an existing vacancy. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.

Location: New York, NY Who We Are: Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America. The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. Additional information about Galaxy's businesses and products is available on www.galaxy.com . What We Value: We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be. Seek Excellence. Be Selective To Be Effective. Be Highly Aligned, Loosely Coupled. Disagree Transparently. Encourage Independent Decision-Making. Build Dream Teams. Who You Are: Galaxy is seeking a People Operations Manager, Global Payroll & HRIS to join our People team in a hands-on, execution-focused role supporting our global workforce. This position will initially join on a temporary-to-permanent basis and will play a critical role in two key areas: global payroll operations and the implementation of Workday, with a targeted go-live date of January 1, 2027. In your first three-six months, success will mean helping Galaxy deliver a clean and well-controlled Workday go-live, ensuring payroll readiness and data integrity, and establishing scalable processes that can transition into steady-state People Operations Leading up to go-live, this individual will partner closely with People, Payroll, Finance, Technology, external implementation partners, and other key stakeholders to support the successful implementation of Workday. This will include data validation and migration, business process design, testing, integrations, payroll readiness, documentation, and change management. At the same time, this person will help manage and strengthen Galaxy's global payroll operations, ensuring employees are paid accurately and on time and that payroll processes, controls, data, and vendor relationships can scale with the organization. Following implementation, the role will transition toward ongoing ownership and optimization of Workday and global payroll operations, including system administration, data integrity, reporting, process improvement, controls, and the employee experience. We're looking for someone who enjoys being close to the details while understanding the broader operational picture - someone who can identify an issue in a payroll reconciliation or employee record, work cross-functionally to resolve it, and then improve the underlying process so it doesn't happen again. What You’ll Do: Workday Implementation & HRIS Serve as a key People Operations partner for Galaxy's Workday implementation ahead of the January 1, 2027 go-live. Partner with internal stakeholders and external implementation resources to support requirements gathering, business process design, system configuration, integrations, and implementation activities. Coordinate and execute data preparation, cleansing, validation, and migration activities to ensure accurate employee and payroll data within Workday Develop and execute user acceptance testing (UAT), document results, identify issues, and partner with appropriate stakeholders through resolution. Support payroll parallel testing and other payroll-readiness activities ahead of go-live. Help establish scalable HRIS processes, controls, documentation, and governance. Develop process documentation, SOPs, training materials, and resources for People team members, managers, and employees. Support change management, training, and communications associated with the Workday launch. Following go-live, help manage ongoing Workday administration, including business processes, employee data, reporting, security/access, system updates, and issue resolution. Continuously identify opportunities to improve, automate, and scale People processes through Workday and other technologies. Global Payroll Support the end-to-end administration of payroll across Galaxy's global employee population, partnering with internal teams and third-party payroll providers as appropriate. Review payroll inputs and outputs to ensure employees are paid accurately, completely, and on time. Perform payroll audits, reconciliations, and variance analyses and proactively investigate and resolve discrepancies. Coordinate employee lifecycle changes impacting payroll, including new hires, terminations, compensation changes, bonuses, benefits deductions, leaves, and other employee changes. Partner with Finance on payroll funding, reconciliations, reporting, and related accounting requirements. Work with People team partners to ensure HRIS, payroll, benefits, and employee data remain aligned across systems and vendors. Support payroll compliance requirements across applicable jurisdictions and partner with internal and external subject-matter experts as needed. Manage day-to-day relationships with payroll vendors, escalating and resolving issues while holding partners accountable for service and accuracy. Maintain payroll calendars, controls, documentation, and standard operating procedures. Identify opportunities to standardize and strengthen global payroll processes as Galaxy continues to grow. People Operations Maintain a high standard of employee data accuracy and integrity across People systems. Produce and analyze People and payroll data to identify trends, discrepancies, and opportunities for operational improvement. Support employee inquiries related to payroll, HR systems, and People processes, providing a high level of service and discretion. Partner cross-functionally across People, Finance, Legal, Technology, and other teams on projects affecting employee data and operations. Support audits, compliance requests, reporting, and other People Operations initiatives as needed. Handle highly sensitive and confidential employee information with sound judgment and discretion. Support global payroll operations across multiple jurisdictions (e.g., US, UK, Ireland, Portugal, and EOR-supported countries), including timesheet approvals, payroll data prep, and coordination with in-country payroll vendors. Assist with new hire onboarding, employee data changes, transfers, and offboarding processes within Workday and related HR systems. Prepare reports, reconciliations, and ad hoc analyses to support payroll and people operations initiatives. Help document processes and maintain SOPs for HRIS, payroll, and people operations workflows. Respond to employee and manager inquiries related to payroll, HR data, and system access with a high level of accuracy and discretion. What We’re Looking For: 6+ years of relevant experience in People Operations, payroll, HRIS, HR technology, or a related field. Hands-on experience supporting payroll operations; global or multi-country payroll experience strongly preferred. Experience working with Workday or another enterprise HRIS; direct Workday implementation experience is strongly preferred. Experience participating in an HRIS implementation, migration, configuration, or significant system transformation is highly desirable. Strong understanding of the connection between HRIS data, payroll, benefits, Finance, and employee lifecycle processes. Demonstrated ability to reconcile complex datasets, identify discrepancies, and drive issues through resolution. Strong Excel skills and comfort working with large datasets, reporting, and analysis. Highly organized with exceptional attention to detail and the ability to manage multiple time-sensitive workstreams simultaneously. Strong project management skills and the ability to keep deliverables moving across multiple stakeholders. Comfortable operating in a fast-paced environment where processes may still be evolving. Takes ownership, works effectively both independently and collaboratively, and knows when to escalate issues. Strong written and verbal communication skills, including the ability to translate technical or operational issues for different audiences. Sound judgment and discretion when handling sensitive employee and compensation information. Bachelor's degree or equivalent relevant professional experience. Bonus Points: Experience with a Workday HCM and/or Payroll implementation, particularly involving a January 1 or year-start cutover. Experience supporting payroll across North America, EMEA, and/or APAC. Experience working with multiple local payroll providers or a global payroll platform. Familiarity with payroll integrations, data feeds, benefits integrations, and Finance/GL processes. Experience developing UAT scripts, executing parallel payroll testing, or supporting system cutovers. Experience building or improving payroll controls, SOPs, and audit processes. Experience in a high-growth, global financial services or technology organization. What We Offer: Competitive base salary and discretionary bonus Hybrid/Flexible Working Arrangements Flexible Time Off (paid) 3% 401(k) company contribution Company-paid health and protective benefits for employees, partners, and other dependents Generous paid Parental Leave Competitive family planning benefits for US employees Opportunities to learn about the Crypto industry Smart, entrepreneurial, and fun colleagues Free daily snacks and weekly breakfasts/lunches Employee Resource Groups Free coaching and counseling sessions through Headspace Apply now and join us as we grow the economy that runs on code. The base salary ranges included below will be commensurate with candidate experience, expertise and local market. Final offer amounts are determined by multiple factors, including candidate experience and expertise. At Galaxy, we maintain a total compensation philosophy which consists of a competitive base salary, annual bonus, and equity incentives. Base Salary Range $130,000 — $150,000 USD Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact careers@galaxy.com.

Location: Ireland About the Job: As the Order Management Specialist, you will ensure that system inputs are complete and accurate, orders are processed in a timely manner, work with the Deal Desk and Internal Systems team to resolve issues, and ensure accounts are provisioned. You will have excellent attention to detail, solve problems, and ability to multi task. Responsibilities: Order & Opportunity Review Review opportunities in Salesforce to ensure completeness and accuracy prior to downstream processing into NetSuite, validating pricing, product/SKU alignment, contract terms, and required fields. Review Annual Recurring Revenue (ARR) on opportunities to confirm accuracy and alignment with contract terms and pricing before deals proceed through the order-to-cash cycle. Create and monitor indirect sales orders via AWS Marketplace. Work with AWS Support to resolve any offer issues or errors. Identify, troubleshoot, and resolve data discrepancies or missing information before orders progress through the order-to-cash cycle. Serve as a quality checkpoint between deal closure and financial system entry, minimizing rework and downstream billing errors. Provisioning & Deal Documentation Review and approve provisioning details to ensure customer setup aligns with the terms of the executed agreement. Partner with Sales, Customer Success, and Deal Management to confirm that all required documentation (order forms, amendments, approvals, contracts) is complete, accurate, and obtained prior to processing. Act as a point of escalation for missing or inconsistent deal documentation, coordinating resolution across stakeholders. Systems & CPQ Administration Work closely with the internal systems/IT team to ensure Salesforce CPQ configurations (pricing rules, product bundles, approval workflows) remain accurate and up to date. Support testing and validation of CPQ and Salesforce-to-NetSuite integration changes, flagging issues that could impact order accuracy or revenue processing. Contribute to continuous improvement of order-to-cash tools, workflows, and controls. Revenue Recognition & Compliance Apply a working understanding of ASC 606 principles when reviewing deal structures, contract terms, and provisioning to flag potential revenue recognition considerations. Support Finance/Accounting during month-end and quarter-end close by ensuring orders and documentation are audit-ready. Help maintain internal controls around deal review, approval, and order processing. Cross-Functional Partnership Act as a trusted liaison between Sales, Customer Success, Deal Management, Finance, and Systems teams to keep the order-to-cash process moving efficiently. Provide guidance and training to Sales and Customer Success on Salesforce, CPQ, and documentation requirements. Report on order accuracy, cycle times, and recurring issues, and recommend process improvements. Qualifications: Bachelor's degree in Business, Finance, Accounting, or related field, or equivalent practical experience. 4+ years of experience in Order to Cash, Deal Desk, Sales Operations, Revenue Operations, or a related finance/systems role, ideally in a B2B SaaS environment. Hands-on experience with Salesforce and Salesforce CPQ (or other CPQ systems); experience with NetSuite and AWS Marketplace strongly preferred Working understanding of ASC 606 revenue recognition principles as they apply to SaaS/subscription contracts. Strong attention to detail and comfort working with high volumes of orders, especially during month-end/quarter-end close. Excellent cross-functional communication skills, with proven ability to partner effectively with Sales, Customer Success, Deal Management, Finance, and IT/Systems teams. Analytical mindset with strong Excel skills; experience with reporting/dashboard tools (e.g., Tableau) a plus. Ability to work independently, prioritize competing requests, and manage ambiguity in a fast-paced environment. Nice to Have Experience supporting Salesforce-to-NetSuite integrations or similar CRM-to-ERP data flows. Familiarity with contract lifecycle management (CLM) tools (e.g., Ironclad, DocuSign CLM). Prior experience contributing to systems testing, UAT, or process documentation for order management tools. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Anywhere in France, Belgium, Spain HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐ THE ENGINEERING TEAM ⭐ In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves! Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of interactions. We move fast, with a lot of ownership, and are proud to tackle big problems! Our process is very simple: those who make product decisions are the same ones who build them. Want to know more? Read this article https://medium.com/alan/a-new-iteration-of-our-engineering-career-path-at-alan-f46f7b229b2d on our Engineering career path. 🛠️ THE STACK Python/Flask, Typescript, React, React Native on the coding side. AWS, GCP, Kubernetes, PostgreSQL, Redis, Terraform/Terramate, Datadog, Cloudflare, GitHub Actions on the platform side, all in a monorepo. We deploy daily and believe in distributed ownership - you build it, you own it. 🤖 THE INFRA CREW - WITHIN THE TECH FOUNDATIONS AREA 🎯 Mission: - Tech Foundations - enables product crews and creates the environment to thrive, combining world-class infrastructure, intuitive developer experience, exquisite operational excellence, and built-in security to make shipping exceptional products effortless. - Infra - is one of its crews. Its mission: operate and evolve the foundations Alan runs on (multi-cloud infrastructure, data platforms, observability, and the operational practices around them) so that product crews ship safely and quickly, members never feel the platform underneath, and the business can expand to new countries without re-inventing how we run. 🔭 Scope: 1. Cloud foundations & multi-cloud architecture: own and evolve Alan’s cloud footprint, Infrastructure-as-Code stack (Terraform, Terramate), and the architectural decisions enabling international expansion. 2. Data & application platforms: operate and evolve the foundations product crews build on: PostgreSQL/Aurora, our events pipeline, async workloads, and database migration tooling, without leaking complexity into product code. 3. Reliability, observability & on-call: own Alan's platform uptime and latency SLOs end-to-end. Evolve our observability stack (Datadog), the incident response process (Incident.io http://Incident.io), and the shared on-call rotation across the area to keep it sustainable as we scale. 4. Governance & compliance enablement and FinOps: own the cross-cutting concerns no single domain holds, infrastructure cost (FinOps), IAM posture, backup and disaster recovery, exit strategy, with automation and reporting that scales beyond the crew. 5. AI-augmented infrastructure operations: make AI assistants a first-class citizen for incident investigation, runbook execution, and toil reduction, so engineers spend their time on high-leverage work. 👀 Focus for 2026: In 2026, we're growing the team significantly to step up impact across four bets: - Multi-cloud expansion: revisit our cloud strategy as we go international, and launch new geographies. - Decoupling for scale: evolve service architecture to carry Alan 2.0 from 1M members today to 10M. - Operational excellence: raise the quality bar end-to-end by overhauling observability, on-call, and cost management practices. - AI-augmented infra ops: make AI assistants a first-class part of investigation, troubleshooting, and toil reduction, so engineers spend time where leverage is highest. ⭐ IS IT YOU WE’RE LOOKING FOR? EXPERIENCE WE VALUE - 3+ years in Platform engineering, DevOps, Site reliability engineering or equivalent roles. - You have strong experience with cloud platforms (especially AWS or GCP). - You're comfortable writing code for automation and tooling (e.g. API, internal command line, developer portal) and willing to work in Python/Typescript (but you don’t need to have experience with those 2 languages!). - You have touched observability, monitoring, alerting or incident management tools and practices. - You are able to design and implement robust infrastructure systems with a focus on reliability and observability. - You can maintain our uptime targets while optimizing infrastructure costs. - You’ve built and maintained internal or external tooling (e.g. API, web interface, internal command line, configuration as code, etc) for other engineers. MINDSET WE VALUE - You treat infrastructure and platform engineering as product work: engineers & members are your customers, and infrastructure should feel effortless. - You’re hands-on: writing code is the bulk of the job (Python, TypeScript, Terraform). You ship what you write to production yourself, then operate it: rollouts, alerting, on-call, incident response. - You're an enabler: you measure your impact by how fast product crews ship features without ever consulting you. The harder you've worked, the less they have to engage you. - You build reusable patterns: guardrails, libraries, and reliable-by-default abstractions that prevent outages and runaway cost at scale. - You’re fluent in English (French is not required). For this opportunity, we are aiming to hire above C1 level range https://medium.com/alan/a-new-iteration-of-our-engineering-career-path-at-alan-f46f7b229b2d. But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus. 🌍 HOW WE WORK - Location: You must be legally eligible to work in France, Belgium, or Spain. - Remote work: We offer remote work flexibility, but we value in-person collaboration 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. YOU WANT TO KNOW MORE ABOUT ALAN? - 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work #LI-DNP

Location: Sydney, Australia Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? It’s an exciting time at Fin - especially within our Deployment Services team. We’re helping some of the world’s most innovative companies transform how they support their customers through AI-powered customer service. As a Senior AI Deployment Consultant , you’ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of the Fin platform. You’ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI. You’ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence. What will I be doing? Own end-to-end deployment programs for our largest customers, ensuring successful and timely implementation to Fin - acting as a primary point of contact throughout. Hold projects to scope, schedule, and budget that align with each customer’s unique goals and support model and keep GTM partners current on project state. Lead discovery sessions to understand complex customer requirements and translate them into actionable technical and project plans. Own the hands-on configuration of the Fin platform—spanning automation, workflows, and analytics—while orchestrating technical readiness across data migrations, integrations, and security protocols. Partner with Forward Deployed Engineers to solve complex technical hurdles while maintaining autonomy over the vast majority of platform implementation. Coordinate technical readiness activities, including integrations, data migrations, and security reviews. Run projects with operational precision: maintained risk logs, a structured reporting cadence to both customer and internal leadership, clear escalation paths, and documented decisions. Surface risk early enough that it can be mitigated rather than managed. Partner with Sales, Customer Success, Product, and R&D - shaping deployment strategy up front and feeding what you learn in the field back into the roadmap. Contribute to the evolution of our Deployment Services methodology, templates, and best practices. Apply AI tooling to your own delivery work to compress discovery, documentation, and asset creation - and share what works back to the team. What skills do I need? 5+ years of experience in customer-facing implementation, deployment, or professional services roles, ideally within SaaS or AI technology companies. A track record of delivering large, complex, multi-stakeholder projects on time and on budget with low escalation rates - and a clear point of view on the operating discipline that makes that repeatable. Hands-on technical capability. You can configure platforms yourself, and you're fluent enough in APIs, data flows, and integration patterns to know when a requirement is a config problem versus an engineering one. Exceptional communication and relationship-building skills, capable of influencing both executives and technical stakeholders. Strong judgment under ambiguity - you can prioritize, decide, and move when requirements aren't fully formed, and you're resilient in a fast-paced, changing environment. Daily use of AI tooling in your own workflow - discovery synthesis, documentation, customer assets - and the ability to show how it's changed your delivery pace. We'll ask about this. Experience with Intercom Helpdesk, Zendesk, Salesforce, or similar CX platforms is a plus. How Will I Be Measured? Automation Rate - Are you driving your customers to achieve high adoption of Fin? CX Score — do customers rate the deployment experience highly? On-time, on-budget delivery — do your projects land against the timeline and scope you committed to? Time-to-value — how quickly do customers get to a working, measurable Fin deployment? Contribution to the team — the templates, mentorship, and best practices you leave behind. #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Remote, Germany; Warsaw, Poland; Yerevan, Armenia If you want to build and own the systems that decide what JetBrains customers are entitled to use and bill them accurately for it, this is for you. You will focus on designing backend services, keeping complex commercial flows correct, and tackling hard distributed systems challenges on the critical path of every paid request. About JetBrains We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale. What you’ll do At JetBrains, the Cloud Platform department builds the underlying infrastructure that powers authentication, paid capabilities, usage metering, and accounting. Within this department, the Licensing & Billing team sits right at the center of our commercial model, turning what a customer buys into what they are actually allowed to use, and accounting for that consumption accurately enough to bill on. The complexity of our entitlement, quota, and metering systems continues to grow. In this role, you will own the correctness and evolution of these backend services, take full ownership of end-to-end data flows, tackle distributed consistency across unreliable upstream systems, and ensure revenue-affecting data migrations happen cleanly without taking services offline. Day to day, you will: Design, build, and operate backend services that decide what a customer is entitled to and what their usage costs. Own flows end to end, from ingesting licensing and purchase data from upstream systems to enforcing quotas and recording consumption. Evolve our domain model to handle new commercial structures, combining seat-based plans and usage-based models. Design integrations with external systems, ensuring correctness through idempotency, ordering, reconciliation, and eventual consistency. Plan and execute live data migrations using feature flags, dual writes, backfills, and verification at every stage. Build observability into our systems by defining invariants, metrics, and alerts to catch silent divergence before customers do. Design internal APIs with explicit focus on versioning, backward compatibility, and developer experience for other JetBrains teams. Improve system performance and reliability under continuous production load while decommissioning legacy subsystems. Write integration tests against real dependencies and maintain reliable test infrastructure. Investigate production incidents, find root causes, and follow through on lasting fixes. What you’ll bring An engineer’s dedication to accuracy, especially in domains where system errors have direct financial impact. Pragmatic judgment when designing distributed systems where correctness under unreliable delivery is the main constraint. A habit of trusting metrics, traces, and logs to understand production behavior rather than relying on assumptions. Comfort navigating and simplifying large existing codebases containing legacy decisions. Clear, direct communication skills to agree on API contracts across teams with different priorities. A focus on testing as an essential design tool rather than an afterthought. What you’ll need A proven track record of building and operating backend services on the JVM platform using Kotlin or Java. A solid working knowledge of relational databases, including transactions, isolation levels, locking, indexing, and live schema migrations (PostgreSQL preferred). A deep understanding of distributed systems patterns, such as idempotency, retry strategies, eventual consistency, and data reconciliation. Practical experience making live data migrations or system changes without downtime using feature flags and staged rollouts. Experience designing versioned, backward-compatible APIs for other engineering teams. Hands-on experience with event-driven architectures and message brokers like Kafka. The ability to diagnose, debug, and resolve production incidents in complex environments. Proficiency in both written and spoken English. What success looks like Success in this role means building a bulletproof entitlement and metering foundation that product teams can trust without hesitation. You will have successfully migrated live commercial systems to support new billing models without downtime or data divergence. Silent errors will be caught automatically by system invariants before affecting users, and internal teams will integrate seamlessly with your clean, versioned APIs. Why join JetBrains? Strong base salary. We offer competitive pay that reflects your skills and experience. Flexible work location. Enjoy the freedom to work from home or from the office. Remote work. Spend up to 30 days per year working remotely from abroad. Extra time off. More days to relax, recharge, and do the things you love. Medical insurance allowance. Enjoy peace of mind for you and your family Learning and development opportunities. Access to conferences, courses, and language classes. Relocation support. We help make your move as smooth and stress-free as possible. (keep if relevant for the role) Language classes. Pick up the local language or sharpen your English skills. Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. Mental health support. To help you feel your best, we provide easy access to professional mental health services. Sports benefit. Enjoy an on-site gym or sports club stipend. Internal events. Join company-wide celebrations and team gatherings. *Some benefits may vary depending on location. #LI-KT1 We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Location: Tbilisi, Georgia; Yerevan, Armenia; Belgrade, Serbia; Minsk, Belarus; Almaty, Kazakhstan; Tashkent, Uzbekistan The Vault by Tría Finance is a Swiss and EU-regulated fintech group delivering institutional-grade digital asset infrastructure and services. Bringing together a software vendor and a licensed Crypto Asset Service Provider (CASP), The Vault combines deep domain expertise with a strong foundation of transparency, security, and regulatory compliance. We develop and operate a comprehensive suite of crypto-native solutions, powered by proprietary technology, enabling institutions to execute digital asset strategies across both custodial and non-custodial models. We're building a security-first platform for digital asset operations. Our product is API-driven, highly auditable, and engineered for reliability. We're looking for a Senior Full-Stack Engineer who can own features end-to-end — from clean domain modeling in Go or Node.js to a polished, crisp React UI. Responsibilities: Build end-to-end product features across Go and Node.js/Express backends and React frontend AI-assisted development: use Cursor/Copilot/ClaudeCode (or similar) daily to accelerate delivery, refactoring, and test generation—while verifying outputs and keeping code clean Design backend services using DDD patterns (bounded contexts, aggregates, domain events), clean layering, and pragmatic architecture Implement data models and migrations across PostgreSQL and MongoDB, using GORM, Mongoose, or raw queries where appropriate Build and maintain REST APIs (and webhooks/event-driven workflows where needed) in both Go and Node.js/Express Implement frontend flows in React (TypeScript): dashboards, admin workflows, status lifecycles, audit views Ensure correctness and observability: structured logging, metrics, tracing, and production-ready error handling Contribute to security fundamentals: RBAC, least-privilege access, safe secrets handling, and audit trails Own quality: unit/integration tests, contract tests, and CI pipelines Requirements Must-have 7+ years building production systems with Go and/or the MERN stack (MongoDB, Express, React, Node.js), plus solid React experience Strong backend fundamentals: concurrency, APIs, reliability, debugging Hands-on with DDD (not just buzzwords): can model domains and keep boundaries clean Strong database skills across PostgreSQL and MongoDB: schema/collection design, indexing, query tuning, migrations Experience with GORM and/or Mongoose (or similar ORMs/ODMs) plus comfort dropping to raw SQL or aggregation pipelines when needed Frontend proficiency in React (TypeScript preferred), including state management and form-heavy admin UIs Good testing discipline (Go testing, Jest/Vitest, integration tests; frontend testing basics) REQUIRED: confident daily use of AI coding tools (Cursor/Copilot/etc.) with disciplined verification and secure practices Nice to have Event-driven patterns: outbox, retries, idempotency, background jobs Experience with RBAC/policy engines, audit logs, fintech/compliance workflows Docker/Kubernetes familiarity CI/CD ownership (GitHub Actions/GitLab CI), release workflows Experience with high-security systems (custody, payments, identity) Soft skills Ownership mindset: deliver features end-to-end with high quality Clear communication and ability to work across teams Pragmatic: balances long-term design with shipping Comfortable in ambiguity and fast iteration Benefits Competitive salary; Annual performance bonus; Fully remote position — work from anywhere in the world (team operates on CET); Paid time off, including vacation, sick leave, and public holidays; Multiple projects within the company — the opportunity to discuss different projects during the interview and choose the one that's the best fit for you.

Задачи: — Разработка и развитие backend-сервисов на Python (FastAPI, Django, Flask) в микросервисной архитектуре. — Проектирование и реализация REST API, проработка контрактов, версионирование API и интеграций. — Работа с данными: проектирование схемы, оптимизация запросов, миграции в PostgreSQL (SQLAlchemy, Alembic). — Интеграция с очередями сообщений и кэшами: RabbitMQ, Redis — очереди, pub/sub, кэширование. — Участие в архитектурных решениях, оптимизация производительности сервисов (asyncio, concurrency, кэширование). — Написание unit- и integration-тестов (pytest), участие в code review. — Участие в CI/CD-процессах: Docker, docker-compose, GitLab CI/GitHub Actions, базовое понимание Kubernetes. — Взаимодействие с командами разработки, DevOps, аналитиками и бизнес-стейкхолдерами. Требования: — Коммерческий опыт разработки на Python от 3 лет, уровень Middle+ / Senior. — Уверенное владение Python 3.10+: typing, asyncio, concurrency patterns, структуры данных. — Глубокое знание веб-фреймворков: FastAPI, Django (DRF), Flask — опыт построения REST API в production. — Опыт работы с PostgreSQL: схема, сложные запросы, оптимизация, индексы, транзакции, isolation levels. — Уверенная работа с ORM (SQLAlchemy, Django ORM) и миграциями (Alembic, Django migrations). — Опыт работы с очередями сообщений и кэшами: RabbitMQ, Redis — очереди, pub/sub, кэширование, сессии. — Понимание принципов микросервисной архитектуры и распределённых систем: service discovery, circuit breaker, rate limiting, observability. — Опыт работы с Docker, docker-compose, CI/CD (GitLab CI, GitHub Actions), базовое понимание Kubernetes. — Опыт написания unit- и integration-тестов (pytest), участие в code review. — Умение работать автономно, брать задачу целиком и доводить до результата. — Умение переводить бизнес-требования в технические решения и аргументировать свой выбор. Будет плюсом: — Глубокое понимание asyncio, async I/O, concurrency моделей (aiohttp, FastAPI async, TaskGroup). — Опыт разработки высоконагруженных и/или low-latency систем: connection pooling, uvloop, кэширование. — Опыт работы с gRPC, WebSockets, Elasticsearch, Celery/Arq/Dramatiq для фоновых задач. — Практика работы с Kubernetes, Helm, мониторинг (Prometheus, Grafana), логирование (ELK). — Знание паттернов DDD, CQRS, Event Sourcing, опыт работы с event-driven архитектурами. — Английский язык для работы с зарубежной документацией, командами и стейкхолдерами (для европейских и американских проектов нужен уровень B2+). Условия: — Заработная плата на уровне middle+ / senior, вилка для middle 100 000 - 180 000 рублей в месяц. Процесс: — Короткое общение с рекрутером. — Техническое интервью / TechCertify-скрининг. — Передача на подходящие проекты клиентам.

Location: London, England; Dublin Workplace: hybrid About us   Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?   We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.   Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally   Our culture   We build trusted products that help people access and discover economic opportunities.   We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.   We’re a global team building products people can actually use, turning complex technology into something simple and reliable.   We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.   About the Role We're hiring a Principal Backend Engineer to lead the engineering team behind Push, Aave Labs' regulated, non-custodial on-ramp and off-ramp. This is a hands-on technical leadership role spanning the systems that connect banking and open-banking partners, identity and compliance controls, payment processing, blockchain settlement, customer wallets, and the applications through which customers access Push. You'll set the technical direction for a high-stakes financial product where correctness, security, auditability, and operational resilience directly affect customer funds and regulatory obligations. Alongside designing and building critical systems, you'll provide day-to-day leadership to the engineering team, create clarity from product and regulatory requirements, and ensure the team can deliver safely at pace. How you can make an impact: Own the technical direction and architecture for Push across backend services, external integrations, data flows, and onchain settlement Translate product, regulatory, and operational requirements into a clear engineering roadmap, well-scoped projects, and sound technical decisions Design and build resilient services for on-ramp and off-ramp transaction lifecycles, including payment initiation, status tracking, settlement, exception handling, and customer notifications Lead integrations with open-banking, payments, identity, compliance, and blockchain infrastructure providers Define secure boundaries between fiat systems, non-custodial wallets, and onchain execution, ensuring sensitive data, permissions, and signing-related flows are handled appropriately Set and uphold standards for secure development, architecture review, testing, observability, incident response, deployment, and sustainable on-call ownership Partner closely with Product, Compliance, Legal, Security, Operations, Finance, and application engineers Remain hands-on in the codebase, particularly for complex architecture, high-risk changes, and critical production issues Let's connect if you have: 8+ years of backend engineering experience, including senior technical leadership of production systems and teams Experience designing distributed, event-driven systems that move or account for real money, with a strong understanding of failure modes and operational risk Experience with regulated financial products and understanding how to balance compliance and regulatory requirements with product features and goals Strong backend programming skills. Production experience with Rust is highly desirable; deep experience with Go, Java, C++ can substitute Strong knowledge of API design, PostgreSQL or another relational database, messaging systems, and service-to-service integration patterns Experience in regulated fintech, payments, banking, digital assets, or another environment requiring auditability, controls, and high availability Excellent system-design judgement, including migration strategy, build-versus-buy decisions, security boundaries, and the long-term operational cost of architecture choices A track record of leading engineers through ambiguous, high-impact work while remaining close to implementation and production operations Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!   Equal opportunities statement:   Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.