Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE FINANCIAL SERVICES TEAM
- Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity.
- Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one.
- Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone.
WHAT YOU'LL DO
- Be the primary partner to your Sales counterparts helping to win deals and grow customers
- Go from first discovery to a tailored, working agent in days, not weeks, across prospects and existing customers
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
- Work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy
- Go deep on your industry, the patterns, and winning motions to scale your work
WHAT YOU'LL BRING
- 3-4+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience in leading the sales process with Enterprise customers with deal sizes ranging $200-$500k
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function
- Experience in relationship-building with prospects, including executives and technical leaders
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
- A track record of handling a high number of deals concurrently without cutting quality, and comfortable switching between sub-industries and use cases
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements
- Selling a technical AI product
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
ОфисSan Francisco, CA; US - Remote; New York, NY; Atlanta, GA
Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE FINANCIAL SERVICES TEAM
- Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity.
- Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one.
- Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone.
WHAT YOU'LL DO
- Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
- Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal
- Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes
- Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases
- Share what you see across your largest accounts with Product leadership and inform roadmap
WHAT YOU'LL BRING
- 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function
- Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders
- Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
- Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements
- Selling a technical AI product
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Toronto
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE FINANCIAL SERVICES TEAM
- Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity.
- Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one.
- Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone.
WHAT YOU'LL DO
- Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
- Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal
- Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes
- Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases
- Share what you see across your largest accounts with Product leadership and inform roadmap
WHAT YOU'LL BRING
- 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function
- Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders
- Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
- Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements
- Selling a technical AI product
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU'LL DO
- Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
- Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal
- Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes
- Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases
- Share what you see across your largest accounts with Product leadership and inform roadmap
WHAT YOU'LL BRING
- 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function
- Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders
- Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
- Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements
- Selling a technical AI product
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Toronto
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU'LL DO
- Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
- Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal
- Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes
- Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases
- Share what you see across your largest accounts with Product leadership and inform roadmap
WHAT YOU'LL BRING
- 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function
- Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders
- Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
- Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements
- Selling a technical AI product
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA; Washington, D.C.
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE PUBLIC SECTOR TEAM
- Sierra recently received FedRAMP High https://sierra.ai/blog/certified-fedramp-high certification, enabling us to bring our industry-leading technology to partners in the US public sector. We’re now building our founding public sector team to redefine the relationship between the government and its citizenry.
- Today, our agents already enable citizens to access social services, report fraud, and understand complex government systems. Simultaneously, they empower government officials to better hear the concerns and inquiries of their constituencies.
- We are explicitly nonpartisan and committed to empowering public servants to leverage AI to advance their important missions.
- In our journey, we are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
WHAT YOU'LL DO
- Be the primary partner to your Sales counterparts helping to win deals and grow customers
- Go from first discovery to a tailored, working agent in days, not weeks, across prospects and existing customers
- Work with every team involved in the decision: CX, IT, security, procurement, and executive sponsors
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
- Mentor newer SEs and contribute reusable assets for your industry or team
- Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases
- Go deep on your industry, the patterns, and winning motions to scale your work
WHAT YOU'LL BRING
- 4-6+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience in leading the sales process with large Enterprise customers with deal sizes ranging $500-$1M
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function
- Experience in relationship-building with prospects, including executives and technical leaders
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
- Experience growing accounts past initial sale
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements
- Selling a technical AI product
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Istanbul, Turkey
P.I. Works is the first company in the world to automate the management of a commercial 5G network.
Our automated network management products and services empower Mobile Operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G. These solutions have been deployed across 91 mobile network operators in 64 countries around the world.
Come and join us to work with the leading telecom operators around the world and redefine the mobile experience worldwide by contributing to our research and development efforts.
About the role
We are looking for a
ClickHouse & PostgreSQL Database Administrator
to join our Engineering team in Istanbul. You will own the reliability, performance and scalability of the databases behind our network automation platform, which processes large volumes of mobile network data for operators worldwide.
What you will do
Design, operate, monitor and troubleshoot production
ClickHouse
clusters (sharding, replication, ClickHouse Keeper/ZooKeeper, MergeTree table design, TTL and partitioning)
Manage and tune
PostgreSQL
databases, including high availability (e.g. Patroni), replication, backup and recovery
Optimize query performance and storage for high-volume analytical workloads
Plan and test backup, restore and disaster recovery procedures
Automate provisioning, upgrades and maintenance (Ansible, scripting, IaC)
Support application development teams on schema design, data modelling and query optimization
Build and maintain test and staging environments
Required qualifications
Bachelor’s degree in a related field
4+ years of experience as a DBA / DBRE / data platform engineer
Hands-on production experience with
ClickHouse or PostgreSQL
, and solid working knowledge of the other
Oracle DBA background is a plus
Experience with replication, high availability and backup/recovery
Strong Linux skills and shell scripting
Good verbal and written English
Being able to work in Turkey
Location: Istanbul, Turkey
P.I. Works is the first company in the world to automate the management of a commercial 5G network.
Our automated network management products and services empower Mobile Operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G. These solutions have been deployed across 91 mobile network operators in 64 countries around the world.
Come and join us to work with the leading telecom operators around the world and redefine the mobile experience worldwide by contributing to our research and development efforts.
What you will have
An opportunity to work with some of the brightest minds in the Software & Telecom industry.
Hands-on opportunities to learn from the best and put your knowledge and skills to work
A mentor to help you build and develop your potential
A friendly, open, and collaborative environment that thrives on learning and practicing
Paid internship opportunity
Key Responsibilities
Collaborate with the product team to design and develop prototypes of innovative telecommunication solutions and next-generation features.
Conduct in-depth data analysis and perform validation of algorithms and models to support Product Owners in making informed decisions.
Handle data ingestion, movement, transformation, and ETL processes to enable effective product design and feature prioritization.
Create compelling data visualizations using the most appropriate tools; interpret and clearly communicate the statistical insights and underlying stories to stakeholders.
Required Qualifications & Skills
Currently pursuing a Bachelor’s degree in one of the following fields: Telecommunications Engineering, Computer/ Software Engineering, Artificial Intelligence Engineering, Control & Automation Engineering
Practical experience in programming and scripting (Python and/or C# preferred)
Hands-on experience with data collection, data processing / cleaning, and data visualization
Strong proficiency in SQL (writing queries, data extraction, and analysis)
Fluent in English, both written and spoken, with the ability to actively participate in technical discussions and meetings
Strongly Valued (Advantages / Nice-to-have)
Practical knowledge or project experience in machine learning / AI model development
Familiarity with Large Language Models (LLMs) and Intelligent Agents
Solid understanding of statistics and strong data visualization skills
Previous exposure to or working experience in the telecommunications domain
Apply today and unlock your potential!
Location: Istanbul, Turkey
P.I. Works is the first company in the world to automate the management of a commercial 5G network.
Our automated network management products and services empower Mobile Operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G. These solutions have been deployed across 91 mobile network operators in 64 countries.
Come and join us to work with the leading telecom operators around the world and redefine the mobile experience worldwide by contributing to our research and development efforts
As part of the role definition, you will:
- Provide exceptional service to our customers worldwide
- Actively communicate with customers on questions/issues related to our products and solutions
- Go above and beyond our service level agreements to pro-actively diagnose and resolve issues
- Collaborate with customers on deployment and provide support for upgrades, new features and fixes
- Collaborate with team members, share knowledge, lessons learned, document best practices through active participation in team meetings and trainings
- Collaborate with project teams on installation, configuration, testing and integration of our solutions.
Required Experience and Skills:
- Basic to intermediate knowledge of database architecture and good command on SQL
- Good understanding of programming in C++/C#/Java and .NET framework is an asset
- Good understanding of one or more OSS products is an asset
- Technical understanding of 2G/3G/4G/5G mobile technologies, including RAN standards, architectures, protocols, and services is an asset.
- Passionate and self-motivated individual capable of troubleshooting and solving complex customer issues in a fast-paced, dynamic environment.
- Excellent communication and interpersonal skills in both verbal and written English.
Location: Mexico
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to gifted people, regardless of location.
About the Client
Our client is a jewelry brand specializing in meaningful, personalized pieces designed to capture special moments and memories. With a focus on personalized products, product accuracy, inventory coordination, and reliable order fulfillment are essential to delivering a seamless customer experience.
About the Role
We are looking for a detail-oriented, technically proficient
E-Commerce Operations Manager
to oversee day-to-day backend operations and help keep the business running smoothly. This role focuses on Shopify administration, inventory coordination, order accuracy, and operational task management.
You will work behind the scenes to maintain accurate product listings, coordinate with fulfillment teams, and ensure wholesale orders are processed and shipped correctly and on time. You will also serve as the operational link between the Sales Director and the fulfillment team, helping resolve discrepancies and maintain clear communication across departments.
This is a hands-on execution role best suited for someone who enjoys working independently, managing details, following established processes, and keeping operational systems organized and up to date. It is not a client-facing position.
Key Responsibilities
Shopify Store Management:
Maintain the Shopify backend, including product uploads, listings, images, descriptions, product information, and inventory updates.
Inventory Coordination:
Work closely with the fulfillment team to identify and resolve inventory discrepancies, ensuring system records accurately reflect available stock.
Wholesale Order Coordination:
Act as the operational liaison between the Sales Director and fulfillment team to ensure wholesale orders are accurate, complete, and ready for processing.
Order Fulfillment Oversight:
Monitor order processing and shipping to help ensure orders are fulfilled accurately and on time.
Cross-Functional Communication:
Coordinate with internal stakeholders to clarify order details, resolve operational issues, and keep workflows moving efficiently.
Task and Workflow Management:
Track assignments, deadlines, and outstanding operational tasks in Asana, while using Slack for day-to-day communication.
Operational Backlog Management:
Take ownership of pending administrative and operational tasks during slower periods, helping improve organization and maintain efficient workflows.
Process Accuracy and Organization:
Maintain consistent records, follow established procedures, and proactively flag discrepancies or potential fulfillment issues.
Requirements
3+ years of hands-on Shopify experience, particularly with backend administration, product management, listings, and inventory updates.
Experience coordinating inventory, order processing, fulfillment, or other e-commerce operations.
Comfortable using Asana to organize tasks, track progress, and manage deadlines.
Proficient with Slack for internal communication and coordination.
Strong attention to detail, with the ability to identify inconsistencies and resolve issues accurately.
Highly organized and capable of managing multiple operational tasks independently.
Technically proficient, adaptable, and quick to learn new systems and tools.
Strong written communication skills and the ability to coordinate effectively with internal teams.
Reliable and proactive, with a strong sense of ownership over assigned responsibilities.
Location: Prague, Czechia
We are looking for a
Transformation & Change Manager
to join our IT organization and support initiatives that help us continuously improve how we work, collaborate and deliver value.
This is a multidisciplinary role for someone who enjoys working across
project management, organizational change, communication and continuous improvement
rather than focusing on only one area.
You will work with different teams and stakeholders to turn ideas into structured initiatives, support organizational and operational change, improve ways of working, and help make transformation understandable and engaging for the people affected by it.
We are looking for someone who combines
structure with creativity
: a person who can organize an initiative, facilitate collaboration, communicate clearly, challenge existing ways of working and identify opportunities to simplify or automate them.
Key Responsibilities:
Depending on the initiative, you may work across several areas:
Project & Initiative Management
Coordinate and support transformation, improvement and internal IT initiatives from idea through implementation.
Help define objectives, scope, activities, milestones, dependencies and expected outcomes.
Coordinate stakeholders and ensure actions, decisions, risks and dependencies are followed up.
Facilitate workshops, working sessions and cross-functional collaboration.
Create appropriate project documentation, presentations and management updates.
Support the development and continuous improvement of project and transformation methodologies.
Organizational Change
Support organizational and operational changes, helping teams successfully transition to new processes, structures, tools or ways of working.
Identify stakeholders and assess how changes may affect different groups.
Support change readiness, engagement and adoption activities.
Work closely with leaders, subject matter experts and employees to turn transformation goals into practical actions.
Help identify resistance, risks or adoption gaps and coordinate appropriate responses.
Communication & Engagement
Translate complex initiatives into
clear, engaging and understandable communication
.
Develop presentations, announcements, guides, campaigns and other communication materials.
Support communication planning for transformation initiatives.
Help create compelling stories around change, improvement and new ways of working.
Bring creativity into how information and ideas are communicated to different audiences.
Process Improvement, Automation & AI
Analyze existing ways of working and identify opportunities for
simplification, standardization and optimization
.
Challenge unnecessary complexity and help teams design more efficient processes.
Identify opportunities where automation can reduce manual or repetitive work.
Explore practical opportunities to use
AI and Generative AI
to support productivity, communication, knowledge management, analysis or process improvement.
Support small improvement experiments or proofs of concept and help translate successful ideas into scalable ways of working.
Requirements
We are interested in people with experience in
one or several
of the following areas:
Project Management, PMO or project coordination
Organizational Change Management
Service Delivery or operational coordination
Business or IT transformation
Communication, engagement or content development
Process improvement and optimization
You will probably enjoy this role if you:
Are highly organized but comfortable working in changing environments.
Can bring structure to topics that are not yet fully defined.
Enjoy working with people across different teams, functions and seniority levels.
Have strong stakeholder management and facilitation skills.
Communicate clearly and can adapt information to different audiences.
Are comfortable creating presentations, documentation and communication materials.
Like improving how things work instead of simply following existing processes.
Are curious about new technologies and how they can improve everyday work.
Combine an
analytical mindset with creativity
.
Can work independently while actively collaborating with others.
Feel comfortable working in an international environment.
Good to have
These aren't mandatory, but we'd be happy to see experience with:
Change management frameworks or transformation programs
PMO, governance or service management environments
Process optimization or continuous improvement
Workflow or process automation
AI or Generative AI tools and their practical application in a business environment
Knowledge management or training/enablement initiatives
Internal communication or employee engagement
Creation of management presentations and visual communication
Project/service management methodologies such as
PRINCE2, ITIL, Agile or comparable approaches
International or cross-functional teams
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Paid sick days
Vouchers (B-day voucher, wedding, and new born surprise)
Contributions to wellness programs (multisport card)
Fishing for Friends program – our referral program
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: Argentina; Mexico; Colombia; Brazil; Venezuela, Bolivarian Republic of
We’re looking for a creative
Freelance Social Media Graphic Designer
to join a Los Angeles-based social media and creative agency working with lifestyle, food and beverage, wine and spirits, wellness, and consumer brands.
This role is ideal for someone who lives and breathes social media, keeps up with emerging creative trends, and knows how to translate brand identities into fresh, engaging content. You should understand how to create work that feels native to each platform while maintaining strong design quality and a distinctive brand voice.
You’ll collaborate with social, strategy, creator, and production teams across multiple brands, bringing ideas to the table and adapting comfortably to different aesthetics.
Engagement:
Freelance / Part-Time
Availability:
Approximately 20+ hours per week
Location:
Remote, with availability to collaborate during Los Angeles working hours
Compensation:
Hourly rate based on experience
Responsibilities
Design social-first content for Instagram, Facebook, TikTok, YouTube, and other digital channels.
Create static posts, carousels, Story assets, graphic-led Reels, and typography treatments.
Develop fresh creative concepts and executions within existing brand guidelines.
Design client-facing strategy decks and presentations.
Create pre-production decks, mood boards, shot lists, creative treatments, and visual references.
Develop visually clear influencer and UGC creator briefs.
Produce campaign, product launch, seasonal, and culturally relevant creative.
Adapt and resize assets across platforms and formats.
Use AI creative tools to support concept development and execution.
Manage multiple projects, incorporate feedback, and meet deadlines consistently.
Requirements
A strong portfolio showcasing work created specifically for social media.
Traditional branding, web, or print work alone will not meet this requirement.
Advanced proficiency in
Canva, Adobe Photoshop, and Adobe Illustrator
.
Strong working knowledge of AI creative tools and an interest in exploring new creative workflows.
Excellent typography, composition, color, branding, and visual storytelling skills.
Strong understanding of Instagram, TikTok, and platform-specific creative formats and trends.
Ability to interpret briefs, contribute original ideas, and turn brand guidelines into engaging social content.
Ability to work across multiple brand aesthetics while preserving each brand’s identity.
Strong presentation and deck design skills.
Experience managing multiple projects and deadlines in a fast-paced environment.
Strong organization, communication, responsiveness, and attention to detail.
Ability to work independently while remaining collaborative and receptive to feedback.
Availability for approximately 20+ hours per week, with overlap during Los Angeles working hours.
Nice to Have
Experience with motion graphics, video editing, animation, or Adobe After Effects.
Experience with food and beverage, wine and spirits, wellness, beauty, hospitality, or lifestyle brands.
Previous experience working within a social media or creative agency.
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Brussels, Belgium
We currently have a vacancy for a
Senior LLMOps Engineer
fluent in English, to offer his/her services as an expert who will be based in Belgium. The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team.
Your tasks:
Design, build, and maintain production-grade ML systems with a strong focus on Large Language Models (LLMs) in a secure hybrid on-prem / cloud infrastructure;
Deploy, test, manage and monitor ML models in different containerized environments;
Work closely with data scientists and back-end developers to build, test, integrate and deploy ML models;
Evolve the LLMOps lifecycle: data preparation, fine-tuning, evaluation, deployment, monitoring, and iteration. Develop evaluation frameworks for LLM quality, robustness, and regression tracking;
Analyse performance metrics and troubleshoot issues to ensure high availability and reliability;
Design CI/CD pipelines, use orchestration solutions and data versioning tools;
Creating automated anomaly detection systems and constant tracking of its performance and optimizing ML pipelines for scalability, efficiency and cost-effectiveness;
Provision of security studies, security assessments or other security matters associated with information system projects;
Provision of support and guidance to other team members on LLMOps/MLOps practices.
Requirements
University degree in a relevant field such as Computer Science, Information Technology, or Systems Engineering combined with relevant IT professional experience of at least 10 years;
Excellent experience of managing an on-prem and/or cloud LLM / MLOps infrastructure;
Experience with data analytics over big datasets, non-structured databases as well as data lakes;
Experience with monitoring and logging tools (e.g. ELK stack, Prometheus, Grafana, OpenTelemetry, Cloudwatch);
Experience with model testing and model validation in production environments;
In depth knowledge of containerisation and orchestration platforms (e.g. Kubernetes, Docker, Podman, EKS, PKS);
Good knowledge of MLflow, TensorFlow (TFX) or equivalents;
Good knowledge of Airflow;
Good knowledge of AWS or EU cloud providers;
Good knowledge of Python;
Good knowledge of Unix and Bash;
Good knowledge agile software development methodologies;
Good knowledge of infrastructure as code (Terraform, CloudFormation);
Excellent knowledge of messaging services and platforms (e.g. Kafka, Redis, RabbitMQ);
Knowledge of NoSQL databases, such as OpenSearch, MongoDB as well as query languages, such as SQL, Hive, Pig, etc. and with information extraction;
Excellent command of the English language.
Benefits
If you are seeking a career in an exciting, dynamic and multicultural international environment with exciting opportunities that will boost your career, please send us your detailed CV in English, quoting reference
(158837/10/2026).
We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.
You may also consider all our other open vacancies by visiting the career section of our web site (
www.eurodyn.com)
and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS
(
www.eurodyn.com)
is a leading European Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, age, national origin, ethnicity, gender, disability, sexual orientation, gender identity or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in
www.eurodyn.com/privacy.
By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorise ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.
Location: Brussels, Belgium
We currently have a vacancy for a
Data Scientist – Text mining / NLP
fluent in English, to offer his/her services as an expert who will be based in Brussels, Belgium. The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site and off site.
Your tasks
Design, implement and optimise advanced AI, NLP, and ML models. Use LLMs, RAG frameworks, and other state-of-the-art approaches;
Create methods for tokenisation, part-of-speech tagging, named entity recognition, classification, clustering and other text mining-related tasks;
Fine-tune pre-trained models on domain-specific tasks;
Conduct thorough research and stay updated on the latest trends and advancements in NLP, ML, and AI technologies;
Develop and maintain robust, scalable, and efficient code using Python;
Collaborate with cross-functional teams to integrate AI/ML solutions into existing products and services;
Perform rigorous analysis and experimentation to improve model accuracy, efficiency, and scalability;
Participate in peer reviews and contribute to the continuous improvement of AI solutions;
Contribute to the design and implementation of ML application architecture and its solution stack;
Develop comprehensive reports and visualisations to communicate insights and findings to stakeholders.
Requirements
Bachelor degree in IT with focus on Statistics, Data Science, Machine Learning combined with 12 years of relevant working experience ;
Experience in Machine Learning and Natural Language Processing;
Experience with AI-powered code assistants (e.g., Amazon Kiro, Github Copilot), staying updated with advancements in AI-driven code technologies;
Experience with A/B testing and experimental design of ML models;
Experience with pre-trained models and LLMs like GPT, and other Transformer-based architectures;
Experience with tools like Matplotlib and Seaborn for creating data visualisations;
Experience with deep learning frameworks for complex model architecture such as TensorFlow or PyTorch;
Proficient in continuous code delivery and unit testing;
Excellent knowledge of Python and libraries (e.g. Pandas, SpaCy, NLTK, Hugging Face);
Good knowledge of SQL tooling (Oracle, PostgreSQL);
Knowledge of NoSQL databases (Elasticsearch, MongoDB);
Knowledge of architectural design of scalable ML solutions such as model servers, GPU resource optimization;
Knowledge in one of the following areas: predictive (forecasting, recommendation), prescriptive (simulation), topic detection, plagiarism detection, trends/anomalies detection in datasets, recommendation systems;
Understanding of bias in ML applications and bias mitigation techniques;
Strong understanding of linguistics and text processing techniques;
Good knowledge of European Commission grant management ecosystem (eGrants) would be an asset;
Excellent command of the English language.
Benefits
If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference
(158834/10/2026).
We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 600 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 250 million.
EUROPEAN DYNAMICS
is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorise ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.
Furthermore, when providing your data, it is up to you to explicitly consent that your data can be assessed for future job openings, for as long as you do not withdraw such consent. If you do not consent, we will not be able to consider the data you provide to us for future job openings.
Location: Woburn, United States
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Location: On-site - Woburn, MA, United States
Job Summary
We are looking for a driven, results-oriented B2B Sales Development Representative (SDR) to join a fast-growing company in a full-time, on-site position.
In this role, you'll be responsible for identifying potential business customers, generating qualified leads, and booking meetings for the sales team through strategic outbound prospecting.
The ideal candidate has proven experience in B2B outbound sales, excellent communication skills, and the ability to engage decision-makers through cold calling, email outreach, and LinkedIn prospecting.
Key Responsibilities
Identify and research potential B2B clients within target industries and markets.
Conduct high-volume outbound prospecting through cold calls, personalized emails, and LinkedIn outreach.
Engage key decision-makers, including founders, executives, and department heads.
Qualify leads based on customer needs, budget, authority, and buying intent.
Book qualified sales meetings and product demonstrations for Account Executives or senior sales representatives.
Maintain accurate prospect records, sales activities, and pipeline updates in CRM platforms such as HubSpot, Salesforce, or Pipedrive.
Handle objections confidently and communicate the company's value proposition effectively.
Collaborate closely with the on-site sales and marketing teams to optimize outreach strategies and improve conversion rates.
Consistently meet or exceed KPIs related to outreach activity, qualified leads, and meetings booked.
Requirements
1–3+ years of experience in B2B sales, sales development, lead generation, or appointment setting.
Proven track record of successful outbound prospecting and booking qualified B2B meetings.
Excellent written and spoken English with strong interpersonal and communication skills.
Confidence in cold calling and engaging senior-level decision-makers.
Experience using CRM tools such as HubSpot, Salesforce, or Pipedrive.
Familiarity with sales prospecting tools such as Apollo, LinkedIn Sales Navigator, Instantly, or similar platforms.
Strong objection-handling, relationship-building, and negotiation skills.
Self-motivated, organized, and comfortable working in a fast-paced, office-based sales environment.
Ability to work collaboratively with colleagues and managers on-site.
Willingness and ability to commute to the office daily.
Nice to Have:
Experience selling SaaS, technology solutions, professional services, or other B2B offerings.
Familiarity with multichannel outbound sales sequences.
Experience working with international clients, particularly in the UK or US.
Understanding of sales methodologies such as BANT, SPIN, or consultative selling.
Benefits
🚀 Opportunity to work with a growing, ambitious sales team.
🤝 Structured onboarding, hands-on support, and team collaboration.
💼 Long-term career opportunities with a high-growth business.
🏢 Collaborative, on-site working environment.
Location: Ethiopia
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are hiring experienced and results-driven Sales Development Representatives (SDRs) for full-time remote opportunities with growing international companies.
As an SDR, you'll be responsible for identifying potential business customers, generating qualified leads, conducting outbound prospecting, and booking meetings for sales teams.
The ideal candidate has at least 2 years of proven B2B outbound sales experience, excellent communication skills, and the confidence to engage business decision-makers across international markets.
Fluent English and previous B2B sales experience are mandatory requirements for this role.
Key Responsibilities
Conduct high-volume B2B outbound prospecting through cold calls, emails, and LinkedIn outreach.
Research and identify target businesses, key stakeholders, and decision-makers.
Generate and qualify B2B leads based on business needs, budget, authority, and buying intent.
Schedule qualified meetings and product demonstrations for Account Executives and sales teams.
Manage and maintain accurate prospect information in CRM platforms such as HubSpot, Salesforce, or Pipedrive.
Execute personalized outreach sequences to improve response rates and conversions.
Consistently meet or exceed KPIs related to outreach activity, qualified leads, and meetings booked.
Collaborate with sales and marketing teams to refine targeting and outreach strategies.
Follow up with prospects professionally and maintain strong relationships throughout the B2B sales pipeline.
Requirements
Minimum 2 years of professional B2B sales experience, preferably in an SDR, BDR, or outbound sales role.
Proven B2B outbound prospecting experience is mandatory. Candidates with exclusively B2C sales experience will not be considered.
Fluent English (written and spoken) is mandatory, with excellent pronunciation, comprehension, and professional communication skills.
Demonstrated success in B2B cold calling, cold emailing, lead generation, and appointment setting.
Experience engaging business owners, managers, executives, and other key decision-makers.
Proven ability to generate qualified B2B leads and book sales meetings.
Experience using CRM systems such as HubSpot, Salesforce, Pipedrive, or similar platforms.
Strong objection-handling, negotiation, and relationship-building skills.
Confidence communicating with international business clients.
Self-motivated, target-driven, and comfortable working independently in a remote environment.
Strong organizational skills and the ability to manage multiple prospects and follow-ups.
Reliable internet connection and a professional remote working setup.
Nice to Have
Experience selling into US, UK, or other international B2B markets.
Previous experience in B2B SaaS, technology, digital marketing, or professional services.
Familiarity with prospecting tools such as Apollo, LinkedIn Sales Navigator, Lemlist, or Instantly.
Experience working in fast-paced startups or high-growth sales teams.
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🧠 Ongoing training, mentorship, and sales development support
Location: Philippines
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Job Summary
We are looking for a high-energy, results-driven Full-Cycle Sales Executive to join a fast-paced sales team within the SaaS space. This is a pivotal role for a closer who thrives on momentum and is eager to own the entire sales cycle. You will be responsible for driving revenue growth, managing a robust pipeline, and turning prospects into long-term partners. If you are a hungry sales professional who excels in a high-activity environment and knows how to navigate complex tech sales, this is the place to elevate your career.
Key Responsibilities
Manage the full sales cycle from initial outreach and qualification to demonstration and closing.
Execute a high volume of daily outreach activities, including cold calling and strategic emailing, to maintain a consistent pipeline.
Conduct compelling product demonstrations that clearly articulate value and solve specific customer pain points.
Negotiate contracts and handle objections with confidence to secure new business.
Collaborate with the internal team to refine sales strategies and contribute to the overall growth of the organization.
Maintain accurate records and forecasting within the CRM.
Requirements
3+ years of professional experience in a sales closing role.
Proven track record of success within the Tech or SaaS industries.
Demonstrated ability to manage high call volumes and maintain a high level of daily activity.
Strong closing skills with a history of meeting or exceeding revenue targets.
Exceptional communication and presentation skills, with the ability to engage stakeholders at all levels.
Ability to work independently in a fast-paced, evolving environment.
Experience using modern sales stack tools (CRM, sequencing software, etc.).
Previous experience in a high-growth startup environment.
Deep understanding of specific SaaS sales methodologies.
Benefits
💰 Competitive salary
🌎 Fully remote role with flexible work environment
🚀 Work with high-growth global companies and innovative products
📈 Clear progression path into senior sales or leadership roles
🎯 Performance-based incentives and bonuses
🤝 Collaborative, high-performance sales culture
Location: Abu Dhabi, United Arab Emirates; Dubai, United Arab Emirates
We are seeking a skilled and experienced
Baker – CDP Level
to join a VIP private family's culinary team in Abu Dhabi, UAE. The ideal candidate must have strong expertise in bakery production, premium pastries, and high-quality baked goods, with the ability to maintain exceptional standards in a private luxury household.
Key Responsibilities
Prepare and produce a wide variety of breads, pastries, cakes, desserts, and other baked goods to premium standards.
Manage daily bakery operations, ensuring consistency in taste, presentation, and quality.
Plan and execute baking schedules according to the family's daily requirements and special occasions.
Maintain high standards of kitchen hygiene, food safety, and cleanliness.
Monitor ingredient stock, minimize wastage, and ensure proper storage of bakery products.
Create customized baked goods and specialty items based on the family's preferences.
Requirements
Proven experience as a Baker, preferably at Chef de Partie (CDP) level or equivalent.
Previous experience in luxury hotels, fine dining establishments, VIP households, or private family settings is an advantage.
Strong knowledge of artisan breads, pastries, cakes, and modern baking techniques.
Excellent attention to detail, creativity, and organizational skills.
Ability to work independently and maintain confidentiality and professionalism.
Flexibility to meet the culinary needs of a VIP private family.
Benefits
Salary: AED 5000, plus free accommodation, and food, and other benefits as per UAE labor law.
Abu Dhabi, United Arab Emirates; Dubai, United Arab Emirates
ОфисSan Francisco, CA; US - Remote; New York, NY; Atlanta, GA
ОфисToronto
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